About the Team

The Commerce and Performance Partnerships team sits within Roku's Global Ad Platform Partnerships and Business Development organization. The team is responsible for driving the next generation of commerce and performance-based advertising solutions on the largest screen in the home. We partner with Roku ad product and ad sales, as well as brands, agencies, and ad tech platforms to unlock new revenue streams through commerce-enabled campaigns, shoppable formats, and measurable business outcomes. 

About the Role

We are seeking an experienced Senior Partnerships and Business Development leader to execute strategic commerce and API partnerships and revenue growth initiatives. In this role, you will be the catalyst for expanding Roku's footprint in performance marketing, building relationships with key Commerce and Retail Media partners, fostering relationships with agencies, and API technology partners who are looking to drive measurable ROI and commerce outcomes through CTV advertising. You will identify, structure, and execute strategic partnerships that advance Roku's position as the leading performance and commerce advertising platform for streaming TV. 

For Chicago Only - The estimated annual salary for this position is between $315,900-350,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. 

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing 

Partnership Development & Revenue Growth 

• Identify, develop, and manage strategic partnerships with Commerce, Retail Media networks, API platforms, and ecosystem providers 
• Drive incremental revenue through deals focused on commerce and performance monetization via APIs, reselling, data procurement, and shoppable activities. 
• Build and maintain executive-level relationships with key decision-makers at retailers, commerce networks, and ecosystem partners. 
• Own quarterly and annual revenue for the Commerce & Performance Partnerships team 

Strategic Initiatives & Business Building 

• Structure innovative partnership models that leverage Roku's unique data, measurement, and commerce capabilities to deliver performance outcomes 
• Develop business cases, financial frameworks, and ROI models for new commerce and performance advertising solutions 
• Collaborate with Product, Sales, and Revenue Operations teams to bring new performance products and features to market 
• Evangelize Roku's commerce and performance advertising capabilities through thought leadership, presentations, and industry events 

Cross-Functional Collaboration 

• Partner with Product, Engineering, Partnership Solutions, and Data Science teams to define product requirements based on partner and market opportunities 
• Work closely with Legal and Finance to structure complex partnership agreements 
• Provide market feedback to inform product roadmap and go-to-market strategies 

We're Excited If You Have 

Required Qualifications 

• 10+ years of experience in business development, partnerships, or sales within digital advertising, ad tech, or commerce 
• Worked with or at Retail Media Networks, Programmatic, and Commerce platforms, 
• Experience with API, social networks, and measurement platforms  
• Proven track record of driving multi-million dollar revenue partnerships  
• Deep understanding of performance advertising, e-commerce, and direct-response marketing principles.  
• Strong technical skills (API, cleanrooms, retailer measurement, to guide and consult across product and partner solutions 
• Strong analytical skills with ability to interpret data, build financial models, and present insights to executive audiences 
• Exceptional communication and presentation skills with experience presenting to C-level executives 
• Experience managing complex negotiations and structuring win-win partnership agreements 

Preferred Qualifications 

• Experience in CTV/OTT advertising or streaming platforms 
• Knowledge of attribution methodologies, measurement frameworks, and privacy-compliant data strategies 
• Understanding of ROAS, CPA, LTV, and other performance marketing KPIs 

#LI-OR1

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 
The Roku Ads Manager team is looking for an Account Executive to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for an Account Executive to help lead demand generation and client growth for our self-serve streaming ad platform. 

Below are some key roles and responsibilities:

• Prospecting: Identify and target large pools potential advertisers who could benefit from Roku Ads Manager’s self-serve ad platform. Use creative solutions to segment the market, build addressable lead list cohorts, and prioritize those for maximum return on outreach (i.e. sign ups + revenue).
• Outreach: Initiate contact with potential advertisers through various channels, including email, platform-direct messaging, zoom calls, and social media. Clearly communicate the value proposition of our self-serve ad platform and how it can meet the advertiser's objectives.
• Qualification: Qualify leads to ensure they align with the ideal customer profile and are likely to benefit from the platform. Once qualified, ensure these advertisers have the resources and info they need to start spending, offering onboarding services if required.
• Onboarding: Assist qualified new advertisers in setting up their accounts and campaigns, as needed. This includes answering questions, recommending best practices, and demoing the platform directly to brands. Once onboarded, you’ll have the chance to grow the leads you feel have potential for meaningful revenue impact.
• Nurture & Support: Cultivate relationships with top brands to encourage long-term engagement and loyalty. Collaborate with advertisers to optimize their campaigns for better performance. Gather feedback from brands, beneficial to both advertiser growth and Roku product improvements. Answer questions from advertisers via our support channels.
• Upselling: Identify opportunities for upselling additional features or services to existing advertisers. Collaborate with other teams to maximize revenue from existing clients.
• Reporting: Generate and provide regular reports to management on key metrics, conversion rates, and the overall success of our platform. Monitor and analyze key performance indicators (KPIs) to assess the success of ad campaigns on the platform.

In summary, Ads Manager AE's play a pivotal role in driving customer acquisition, ensuring successful onboarding, and fostering ongoing relationships with advertisers to maximize revenue and satisfaction. AE's are directly responsible for building relationships and helping clients and agencies drive business results through consultative selling, education, and client service.
Ideal candidates will have the ability to drive advertisers’ marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional prioritization skills to differentiate service by priority accounts while delivering best-in-class customer service to everyone.

You will be an individual contributor, while also maintaining an ownership mindset when it comes to influencing the product, working cross-functionally, and scaling.

The role is fast-paced in a particularly high-growth area, requiring the ability to work autonomously in an ever-changing environment. 

Sound like fun? 

For New York Only - The estimated annual salary for this position is between $56,00 and $85,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect potential advertisers and agencies who can benefit from Roku’s solutions to grow their business
• Actively participate in all phases of the sales lifecycle including identifying and developing leads; meeting with future and existing clients; developing value propositions; and closing business
• Operate at scale, managing a high volume of accounts by identifying opportunities and prioritizing service according to revenue and potential
• Understand clients’ business and translate marketing objectives into results for advertisers, growing advertiser investment on the Roku self-serve ad platform
• Communicate effectively with advertisers, as well as internal Roku stakeholders; identify and communicate opportunities internally to improve Roku’s products based on advertiser feedback

We’re excited if you have

• Working knowledge of digital advertising marketplace, buying models, and technology 
• 2+ years working in sales, growth marketing and/or a client facing role. Bonus points for working in client-facing roles at ad networks or mobile gaming companies
• Demonstrated ability in crafting and sending a high volume of personalized emails and overcoming objections
• Strength in ability to communicate value on the phone, in email, and over video demos
• Thrive when operating at scale, using data to drive operations and execution
• The ability to effectively collaborate with internal support and cross functional teams, while autonomously managing your own book of business
• Ambition for building from the ground up and seeking constant improvement for the business
• A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
• A self-starter who’s hungry to attack new challenges that come with building a new line of business
• A growth hacker who believes in helping brands of any size grow with streaming ads

#LI-LS1

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 

The Roku Ads Manager team is looking for a Sales Development Representative to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for a Sales Development Representative (SDR) to help lead demand generation and client growth for our self-serve streaming ad platform. This role will join two existing SDRs and will play a crucial role in attracting and onboarding new advertisers, ensuring their success on the platform, and driving revenue growth.

Sound like fun? 

For Chicago Only - The estimated annual salary for this position is between 52,000 and 75,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect and qualify inbound and outbound leads for Roku Ads Manager
• Educate potential advertisers on the benefits of streaming and our self-serve platform
• Collaborate with Account Executives to build and maintain a healthy sales pipeline
• Track and manage leads using CRM tools and outreach platforms
• Provide feedback to marketing and product teams to improve messaging and user experience
• Stay up to date on industry trends and Roku’s evolving ad solutions

We’re excited if you have

• 1–2 years of experience in a sales, business development, or customer-facing role
• A passion for advertising, media, or technology
• Excellent communication and interpersonal skills
• A self-starter mindset with strong organizational skills
• Experience with CRM tools like Salesforce or HubSpot (a plus)
• A collaborative spirit and a drive to learn and grow

#LI-LS1

#LI-Onsite

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in the US

As an Agency Development Manager on the Agency Development team, you'll execute and support Taboola's North American agency development strategy, working closely with our Director of Agency Development to build and deepen strategic partnerships across your assigned portfolio of US holding companies and independent agencies. 

You'll own and grow senior relationships at the practice area and director level—engaging trading desk leads, programmatic heads, and department leadership—to champion Taboola's value and work hand-in-hand with our sales teams to make agencies true believers in performance advertising beyond search and social. 

This role operates upstream of individual campaigns and accounts, focusing on influencing agency strategy, education, and partnership at scale rather than direct deal execution. This is a high-impact, externally facing role for someone who thrives on building influential relationships and turning them into measurable business outcomes.

To thrive in this role, you'll need:

• 6+ years of experience in digital advertising at a top-tier technology or media company, with a strong focus on agency development
• Established relationships with directors and VPs at major US agency holding companies and their subsidiaries, spanning multiple practice areas 
• Deep knowledge of the agency ecosystem — how holding companies, trading desks, and agency brands operate, plan, and buy media
• A track record of driving revenue growth and business impact through strategic agency partnerships, rather than direct account-level selling
• An ambitious entrepreneurial mindset. A love of building relationships and executing strategy
• Deep understanding / fluency of how to integrate digital tech companies into agency buying and operating systems
• Comfort with frequent travel (typically 2+ domestic trips per month for 1-2 nights, with occasional longer trips)

Bonus points if you have:

• Experience working closely with programmatic or performance-focused agency buyers at major holding companies and independent agencies
• Experience in a fast-paced, high-growth environment where you've helped build processes and strategy

How you'll make an impact:

• Own and grow Taboola's relationships with your assigned US agency holding companies & independents, trading desks, and key agency subsidiaries, serving as the primary point of contact and strategic partner
• Map and engage agency organizations at the practice area level—building relationships across trading desk leadership, programmatic heads, and key decision-makers within your portfolio
• Drive agency enablement through trainings, demo days, workshops, and strategic roadshows—educating stakeholders on Taboola's platform capabilities and positioning Taboola as a core partner across the agency ecosystem
• Partner with agencies on cobranded marketing, thought leadership, tentpole activation, and event activations within your portfolio
• Collaborate closely with Taboola's sales teams to connect agency relationships to the right opportunities, helping convert agency enthusiasm into measurable revenue outcomes
• Support commercial agreements (e.g., trading agreements, incentive structures, rate cards) where they meaningfully advance strategic partnerships and revenue growth
• Gather market intelligence and relay agency feedback to internal teams — including product, marketing, and GTM — to continuously sharpen Taboola's agency offering
• Represent Taboola at key industry events and in the broader agency community, working to turn around legacy perceptions of Taboola by taking a proactive approach on reeducation

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), pre-tax commuter benefits, a fully stocked kitchen, and various gym partnerships.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-RT1

Location: Illinois or Texas (Remote, significant travel required)

About Hexnode

Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.

Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day.

Role

Drive high-velocity pipeline and revenue growth through a strategic partner ecosystem across the Central and Western US. You will be responsible for recruiting, enabling, and co-selling with top-tier VARs, MSPs, and Distributors, targeting key buyers in IT, Security, and Endpoint Management.

Responsibilities

• Identify and activate a strategic portfolio of partners, prioritizing quality and long-term alignment over sheer volume.
• Develop and execute "Top 10" quarterly business plans, including joint pipeline development, executive alignment, and structured QBRs.
• Empower partners through expert-level pitch coaching, product demos, and sharp competitive positioning against incumbents like Intune, JAMF, Ivanti, and Workspace ONE.
• Collaborate on compelling partner offers, including creative bundling, MDF/co-marketing initiatives, and clear referral/resale frameworks.
• Maintain a disciplined cadence for forecasting partner-sourced pipeline and bookings to ensure consistent quota over-performance.

Who You Are

• 6–11 years of B2B partner/channel sales experience within SaaS, Security, or IT Infrastructure.
• Proven record of carrying a partner quota and navigating 2-tier distribution models (Distributor → Reseller/MSP).
• Exceptionally comfortable selling into the mid-market and commercial enterprise segments (500–10,000 employees).
• Deep experience working with MSPs, VARs, SIs, and Apple-focused or Education resellers. Experience with mobile carriers or agent networks is a significant plus.
• A skilled "internal seller" capable of securing SE resources, pricing approvals, and marketing support to unblock partner deals.
• High partner empathy with the ability to translate technical complexity into a simple, partner-ready value proposition.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

• As part of the broader Go To Market Enablement, the Senior Sales Enablement Manager works with other Sales Enablement professionals to drive revenue growth by equipping sales teams with the strategies, content, training, and tools necessary to increase productivity and win rates.

• You will serve as a strategic partner to Enterprise sales leadership, leading role-specific enablement initiatives for the segment while reinforcing global enablement programs and developing tailored support for Enterprise needs.

• You will drive enablement programs across all of Box Go To Market teams coordinating with other stakeholders, leaders, and enablement professionals.

• This role requires senior stakeholder influence, high-impact coaching, data analysis to measure ROI, and cross-functional collaboration.

WHAT YOU'LL DO

• Strategy & Planning: Develop and execute comprehensive enablement strategies aligned with revenue goals and GTM initiatives

• Instructional Design: Design, deliver, and scale enablement programs for sales teams to improve skills, product knowledge, and methodology adoption

• Content & Tools Management: Ensure reps can access, use, and customize high-quality content, tools, and sales collateral

• Drive Programs: Lead enablement initiatives that deliver impact during periods of transformation and organizational change

• Stakeholder Collaboration: Partner with sales, marketing, product, and operations teams to align messaging, content, and process

• Generate Consensus: Effective at building consensus and momentum across senior, cross-functional audiences

• Performance Analysis: Utilize sales data to measure the impact of enablement initiatives, identify performance gaps, and calculate ROI

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box

• Experience: 7+ years in sales enablement, sales training, or sales management. Bachelor’s degree in Business, Marketing, or related field

• Sales Expertise: Experience coaching enterprise sellers and deep understanding of sales process and MEDDPICC

• Tools: Proficient with CRM systems (e.g., Salesforce) and enablement and LMS platforms

• Communication: Strong presentation and facilitation skills for virtual and in-person training as well as for stakeholder communications

• Analytical Skills: Ability to analyze metrics to measure KPIs such as ramp time, win rates, and deal velocity

• AI-speed: Proven ability to work in fast-paced, matrixed environments

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

Love our Customers is our #1 Value at Okta.   The Okta Customer First Team lives and breathes this every day.  A critical element of Okta’s strategy is helping our customers accelerate their time to value and expand their relationship with Okta.  This is a key differentiator for Okta and we believe that all customers, large and small, deserve an exceptional experience and this assistance. When we do this well, our customers succeed and Okta succeeds by growing our renewal rates.   

The Success Insights Manager role is an exciting opportunity to help execute a scaled success strategy with the goal of providing exceptional data-driven content at scale that maximizes value for customers post-sale. You will execute digital success programs that involve designing and developing visually engaging and informative data-driven content tailored to our customers’ unique use cases but also scale effectively to meet the needs of our expanding customer base. This content will serve as powerful tools for our post-sales teams, including customer QBRs, automated delivery plans, and more, helping them demonstrate the value of Okta and drive product adoption among our largest customers. Your primary targets will include driving adoption and retention as well as the future growth of our Digital customer base while saving time for customer-facing teams, including those who manage our largest book of accounts. You will be deep in the data, monitoring and optimizing your programs along the way. 

You will partner with many cross-functional groups within Okta, including Product, Business Technology, Data, Marketing, Customer Success, Renewals, Sales, and outside vendors. Success in this role will require both a strong ability to understand the needs of large Enterprise customers and develop solutions that scale. You will obtain in-depth knowledge of Okta products, how they are adopted, and understand our customers and why they stay with Okta while leveraging underlying data to inform new programs and opportunities. You’ll also influence how we engage our customers in a human, meaningful, and value-driven manner. This is the chance to shape a highly visible area of the business that directly impacts our bottom line. 

Job Duties and Responsibilities: 

AI-Driven Automated & Insights Deck Creation:

• Automate the creation of presentation decks and other insights via a deck automation tool, prioritizing the use of AI prompting models to generate proactive and personalized customer narratives. 
• Drive the strategic shift from traditional rule-based logic to scalable, generative AI workflows for producing tailored content that maximizes customer value. 

Customer-Centric Approach:

• Collaborate closely with post-sales customer-facing teams to understand the needs and challenges of our enterprise customers.
• Translate customer and product insights into effective and persuasive deck content that addresses their pain points and highlights Okta's solutions.

Scalability and Product Alignment:

• Design solutions that scale to accommodate a diverse range of enterprise customer profiles.
• Regularly update and refine decks based on product usage data, ensuring they remain aligned with the latest features and capabilities of Okta and drive strong product adoption and retention.

Data-Informed Decision Making:

• Creatively leverage AI techniques to analyze product usage data and program performance, identifying patterns in what is working and what is not working at scale. 
• Develop methodologies to quantify and represent the business impact related to retention and adoption goals through AI-driven automation programs. 

Collaboration and Feedback:

• Work closely with cross-functional teams, including Product Management, Marketing, Data, and Customer Success, to gather insights and feedback for continuous improvement.
• Actively participate in collaborative sessions to align deck content with overarching business goals.

Minimum Required Skills and Abilities:

• AI/Automation Mindset: Proven ability to use data to build insight. Must possess the mindset to transition program design from traditional if/then decision trees to effective AI prompting and LLM workflows. Continuously test, measure, analyze, and recommend optimizations for existing programs and new opportunities
• Possess expertise in data strategy, analysis, and management related to customer marketing, growth marketing, and demand generation skill sets
• Strong understanding of enterprise customer needs and the ability to translate those needs into compelling deck content 
• Knowledge of Salesforce.com, Gainsight, Pendo, Tableau, Databricks, Snowflake, etc. to get the data and insights you need to successfully design, execute, and monitor programs. 
• Bonus points if you have experience with Matik or related deck-automation tools.
• Possess knowledge in the use of various content types and engagement methods, such as AI agents, video, in-app guides, and email, with demonstrated experience in prompt engineering for generating actionable insights and compelling content
• Ability to leverage an effective track record of success to positively influence program execution across teams
• Display effective communication and team collaboration skills
• Demonstrate excellent communication skills (presentation, verbal and written)

Qualifications:

• Prior experience managing digital success programs, as a growth product manager/marketer, or automating insights.
• Experience in building enterprise SaaS adoption programs is desired
• 5+ years of related experience
• Bachelor’s degree; advanced degree in a business, marketing, analytics, or technical field preferred
• Adaptability, flexibility in the face of changing business requirements and conditions
• Knowledge in identity, security, access management, workflow, and/or developer-facing products

#LI-Remote
P22165

Your Opportunity

The Product Manager will own the product roadmap for Scion’s proprietary decision science platform, Scion Intelligence, and oversee the full product development lifecycle. This role sits at the intersection of business strategy, data, design, & engineering—translating real operational needs into high-impact, scalable technology solutions.

You will partner closely with engineering, analytics, operations, and executive stakeholders to ensure Scion Intelligence delivers measurable business value while maintaining a high standard for usability, reliability, and performance.

Your Responsibilities 

Product Strategy & Vision

• Define and communicate a clear product vision and roadmap for Scion Intelligence aligned with Scion’s strategic goals.
• Identify opportunities to leverage data, analytics, and automation to improve decision-making and operational efficiency.
• Translate complex business problems into well-scoped product initiatives

Execution & Delivery

• Own the product backlog, develop wireframes, write clear requirements, user stories, and acceptance criteria
• Prioritize features and enhancements based on business impact, technical feasibility, and user value
• Partner with engineering teams to deliver high-quality releases on time
• Implement pre-deployment quality control processes to ensure successful deployment of solutions

Stakeholder & User Collaboration

• Act as the primary liaison between technology teams and business stakeholders
• Gather and synthesize feedback from users across revenue management, sales, marketing, operations, investments, asset management, and leadership
• Present product updates, trade-offs, and outcomes to senior leadership

Data & Performance

• Define success metrics and KPIs for Scion Intelligence
• Use data to evaluate product performance, inform prioritization, and guide continuous improvement
• Ensure data integrity, security, and governance standards are upheld

UX & Quality

• Advocate for intuitive, user-centered design across all product experiences
• Ensure product solutions are scalable, maintainable, and aligned with technical best practices

What We Require

Required

• 3–7+ years of experience in product management for technology or data-driven products
• Proven experience working with engineering teams in an Agile environment
• Strong ability to translate business needs into technical requirements
• Excellent communication and stakeholder management skills
• Analytical mindset with comfort using data to drive decisions

Preferred

• Experience with analytics platforms, BI tools, or data-intensive products
• Familiarity with AI/ML-enabled products or automation workflows
• Experience in Revenue Management System (RMS), PropTech, or operational platforms
• Bachelor’s degree in a technical, business, or quantitative field

Operational Details

• Job location is based at Scion’s Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.

Your Benefits 

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B #wearehiring #werehiring 

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

Syndigo is seeking a strategic and execution-focused Event Marketing Director to lead our Americas events strategy and delivery. This role will own the end-to-end lifecycle of our event portfolio—from industry tradeshows to owned conferences to internal programs—driving measurable pipeline impact and exceptional brand experiences. 

You’ll partner closely with Sales, Solutions Consulting, Customer Success, and Marketing to ensure every event is purposeful, well-integrated, and aligned to revenue goals. This is a highly cross-functional role for someone who thrives in both big-picture planning and detailed execution. 

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Event Strategy & Portfolio Management 
  • Define and lead Syndigo’s overall event marketing strategy across tradeshows, hosted events, and internal programs 
  • Build and manage an annual events calendar aligned to company priorities, target audiences, and pipeline goals  
  • Establish clear success metrics for each event, including pipeline contribution, engagement, and ROI  
  • Analyze event performance and provide insights to improve future programs  
  • Track and report on pipeline influence, ROI, and key engagement metrics
• Tradeshow & Field Event Execution
  • Own planning and execution of a diverse portfolio of industry tradeshows (large-scale flagship events to targeted field activations)  
  • Partner with Sales to identify target accounts and design pre-event outreach strategies 
  • Collaborate internally to drive awareness, meetings, registrations, and booth traffic
  • Ensure strong onsite execution including booth experience, staffing, messaging, and lead capture  
• Conference & Hosted Event Leadership
  • Lead the development of Syndigo-hosted events from concept through execution  
  • Oversee venue sourcing, contract negotiation, and space planning  
  • Oversee all aspects of event production including registration, agenda development, speaker coordination, catering, and A/V 
  • Create compelling attendee experiences that reflect Syndigo’s brand and deliver meaningful value 
• Cross-Functional Collaboration
  • Coordinate closely with Sales, Solutions Consultants, Product Marketing, and Customer teams to align messaging and goals  
  • Manage speaker preparation and internal enablement for event participation  
  • Partner with Demand Generation to ensure strong pre-event promotion and post-event follow-up  
• Internal Events
  • Oversee planning and execution of internal events such as sales kickoffs, leadership meetings, and team gatherings
  • Ensure internal programs are engaging, well-organized, and aligned to company culture and objectives  

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 8+ years of experience in event marketing, with a strong focus on B2B SaaS or ecommerce  
• Proven track record of managing both large-scale conferences and high-impact tradeshows  
• Deep understanding of how events drive pipeline and revenue in a B2B environment 
• Frameworks and best practices for driving efficiency in event planning and execution 
• Exceptional project management skills with the ability to manage multiple complex initiatives simultaneously with a high degree of quality 
• Strong cross-functional leadership and communication skills  
• Experience working closely with Sales teams to drive event-driven pipeline  

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Illinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Illinois: $149,000- $201,000

The Role 

The Product Manager will play a critical role in shaping the digital shopping experience across Green Thumb Industries (GTI) digital platforms across web, mobile app and kiosk. Reporting to the Director of Product Management, you will own the end-to-end product lifecycle and help shape GTI’s digital roadmap to drive innovation, engagement, and growth. As a cross-functional leader, you will collaborate closely with engineering, UX, digital marketing, site merchandising, and other stakeholders to deliver innovative and high-impact products. You’ll be the voice of the customer, using data and empathy to champion seamless, personalized, and delightful digital journeys as GTI continues to elevate its digital presence in the cannabis space.

This is a remote position but you will be required to work Central Time business hours (8am-5pm CST). 

Responsibilities 

• Maintain and execute a holistic digital product roadmap and prioritize features and enhancements based on business impact, customer data and feedback, and resources availability 
• Own the end-to-end product lifecycle, from ideation and concept development to launch and postlaunch optimization, working with cross-functional teams throughout the process 
• Break down complex, nebulous concepts into clear, actionable Epics and User Stories with detailed acceptance criteria outlining key customer use cases and technical/business dependencies 
• Lead and contribute to AI spec-driven development practices, authoring detailed product specifications with working prototypes that serve as the source of truth for engineering, QA, and cross-functional partners prior to development kickoff 
• Collaborate closely with cross-functional teams, including marketing, merchandising, and engineering, to ensure the successful launch and ongoing maintenance of ecommerce products 
• Continuous monitoring of product feature performance. Identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
• Demonstrate technical proficiency in team’s functional area
• Have the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies
• Stay up-to-date on ecommerce industry trends, technologies, and best practices, and use this knowledge to inform product strategy and development

Qualifications  

• BA/BS undergraduate degree required with experience in eCommerce retail or consumer facing industries. Cannabis industry experience a plus 
• 6+ years of product management experience creating strategic product roadmaps and working with cross-functional teams in a dynamic, fast paced startup like environment 
• Familiarity with spec-driven development practices, with the ability to author comprehensive product specifications that serve as the source of truth for engineering, QA, and cross-functional partners before development begins; candidates with a strong willingness to learn and adopt this approach are encouraged to apply 
• Experience managing products through the full life cycle: ideation, development, experimentation, launch and continuous optimization post-launch 
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
• Demonstrated experience driving revenue growth and improving customer experience for eCommerce consumer products 
• Excellent communication skills, both verbal and written, drives for simplicity and clarity, able to confidently present and influence executive management and stakeholders 
• Experience with ecommerce platforms and tools (e.g., Salesforce Commerce, Shopify, Figma, Contentful, Mixpanel, Tableau, etc.) 
• Experience working with Agile/Kanban and Scrum methodologies and Jira/Confluence

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must be a minimum of 21 years of age 

#LI-REMOTE

Your Impact

Axon Account Executives are responsible for selling TASER products and services to medium to large law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex products, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do 

Location: Midwest (IL, IN, MI, OH, WI) - Travel up to 70% of the time
Reports to: Director T1200 CEW
Direct Reports:

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your major City/County/State accounts
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing

What You Bring

• Minimum of 3+ years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3+ years experience managing a book of business
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Virtualization and Cloud
• Able to travel 70% + (3-4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Job Summary:

As a Sr. Sales Executive, you will bring a strong track record of selling to alternative investment firms, helping to sell our MSP IT and Cyber Services into the US Private Equity, Venture Capital, Private Debt and Family Office market segments. This position will cover the Central Time Zone territory.

Responsibilities:

• Sell our MSP IT Services and Cyber Services into the US Private Equity, Venture Capital, Private Debt and Family Office market segments. 
• Strategic Development of a “Go To Market” plan to further penetrate into the above verticals, understanding where and why Abacus has been successful to date, and proposing a plan to leverage our efforts to improve our penetration into these verticals.
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
• Drive the entire sales cycle from initial customer engagement and proposal delivery to negotiation and deal closure
• Keep detailed notes on prospect and client interactions
• Incorporate consultative approach to sales, to have meaningful conversations with prospects about business challenges and requirements, to present solutions and cost benefits
• Collaborate with inside sales & marketing to develop outreach and prospecting strategies, including hosting and attending industry – related events.
• Work with technical staff and product specialists where required to address customer requirements
• Work with support and engineering teams to proactively address problems
• Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
• Conduct all sales activities with the highest degree of professionalism and integrity
• Identify sales support requirements and work with marketing to develop sales tools
• Be a positive representative of the company and its brand in the marketplace

Skills:

• Strong track record of improving sales “year-over year”
• Strong communication skills. Including being a good listener, and articulate speaker.
• Must be a Team-player!!
• Knowledgeable about technology and cyber security
• Knowledge of the alternative asset management sector
• Existing network in alternative asset management is highly desirable.
• Knowledge of MS Office software and CRM software(Salesforce)
• Ability to negotiate and understanding of marketing skills
• Self-motivated and goal-oriented, desire to deliver results
• Fast learner and quick thinker
• Passionate about sales

Qualifications:

• Bachelors’ degree
• Minimum 6 years sales experience with preference for experience in Alternative Asset Management, IT, and/or Cyber Security sales
• Willingness to Travel

The Benefits of Working for Abacus:

• Exposure to diverse array of technologies
• Part of a team of experienced professionals that aim to deliver exceptional service
• Competitive compensation
• Commission structure
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
• Opportunities to further education through online courses

Salary:125-135K plus commission 

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Role Overview     https://zetaglobal.com/sailthru/ 

The Enterprise Account Executive for Enterprise customers is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset.

This role leads with CRM, CDP, and lifecycle marketing transformation, positioning Enterprise accounts as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities.

The ideal candidate has deep experience selling into retailers and eCommerce organizations, with strong expertise in MarTech and customer data strategy.

Key Responsibilities

Enterprise Sales & Revenue Growth

• Own full-cycle enterprise sales across net-new retail and commerce accounts
• Develop and execute account strategies targeting large retailers and omnichannel brands
• Consistently exceed quota across complex, multi-product deals

CRM & Lifecycle-Led Solution Selling (Primary Focus)

• Lead conversations around:
• Customer data unification (CDP/CRM)
• Lifecycle marketing and personalization
• Customer retention, loyalty, and LTV growth
• Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration

First-Party Data Strategy

• Help retailers activate first-party data across:
• Owned channels (email, mobile, web)
• Paid media and partner ecosystems
• Drive use cases that improve conversion, retention, and customer experience

Retail Media as a Growth Extension

• Extend CRM/CDP conversations into:
• Retail media network enablement
• Audience monetization and partner activation
• Connect improved customer data to incremental advertising revenue opportunities

Executive Engagement & Business Case Development

• Build relationships with:
• CMOs and Chief Digital/Commerce Officers
• Heads of CRM, Loyalty, and Customer Experience
• Develop ROI-driven business cases tied to:
• Customer lifetime value (LTV)
• Retention and repeat purchase rates
• Media monetization growth

Cross-Functional Leadership

• Partner with Solutions Consulting to validate data and activation use cases
• Align with Product Marketing on retail and CRM narratives
• Collaborate with Customer Success to drive expansion across lifecycle and media

Required Experience

• 7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech
• Proven success selling into retailers, eCommerce, or omnichannel brands
• Deep expertise in CRM/CDP/lifecycle marketing platforms (priority)
• Working knowledge of retail media and AdTech ecosystems
• Experience closing complex enterprise deals ($250K–$1M+)

Preferred Qualifications

• Experience with loyalty platforms, personalization engines, or marketing automation
• Familiarity with retail media networks and commerce data monetization
• Understanding of identity resolution and privacy-first data strategies

What Success Looks Like

• Drives measurable improvements in customer engagement, retention, and LTV
• Establishes Publisher Cloud as the core customer data and activation platform
• Successfully expands into retail media monetization opportunities
• Becomes a trusted advisor to marketing, CRM, and digital leaders

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The compensation range for this role is $200,000 - $250,000.00, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-Remote
#LI-MC1

EverPass is seeking a Technical Partner Manager to own the build-out of our Approved Developer ecosystem for AV control systems. This role is the primary driver for enabling AV control system partners to develop high-quality integrations with EverPass — and for getting those integrations published and available to customers through official vendor storefronts, or key product platform features. You will manage the full lifecycle from partner intake through storefront launch, coordinating across Product, Solutions Engineering, Legal, and Marketing to hit hard external deadlines.

This is a senior, cross-functional ownership role. You will be the point person for relationships with enterprise AV vendors (i.e. Crestron, RTI, SAVI, and others) and their developer and partnership programs, and you will drive the legal, marketing, and technical workstreams required to place EverPass on each platform's official store, or within their platform. You will own all key partner relationships and create an EverPass developer ecosystem. 

Key Responsibilities 

• Own end-to-end partner lifecycle for Approved Developers — intake and qualification, commercial paperwork (SOWs, NDAs, TPP agreements), technical onboarding, and production launch 
• Lead storefront submission for all platforms including developer program enrollment, certification coordination, and fulfillment of each platform's specific legal and asset requirements
• Drive legal workstreams in partnership with Legal — including third-party partner agreements, API terms of service, and storefront-specific paper — ensuring alignment to production API and launch deadlines
• Coordinate with Marketing on listing assets (copy, icon/logo, screenshots, demo video, keywords) to each platform's spec, and on launch sequencing and co-marketing motions
• Manage technical relationships with driver development partners and software-led API partners.
• Evaluate partner technical capabilities and integration approach; validate that partner-built drivers meet EverPass quality standards
• Provide hands-on guidance and support through sandbox, validation, and production phases
• Lead cross-functional coordination across Legal, Marketing, Solutions Engineering, and Product.
• Surface integration patterns and partner feedback to Product to improve APIs over time
• Work with Product and other cross-functional stakeholders to develop a roadmap for key capabilities for the EverPass AV Ecosystem. 
• Solicit feedback from all consumers of the API and help to draft new requirements and key functionality to be offered to the ecosystem. 

Qualifications 

• 4–7 years in Technical Partner Management, Solutions Engineering, Developer Relations, or Platform Ecosystem roles 
• Demonstrated experience owning developer or partner program submissions — app stores, vendor storefronts, or similar certification-gated ecosystems 
• Comfortable driving commercial and legal workstreams (SOWs, NDAs, partner agreements) in coordination with Legal, without needing hand-holding 
• Experience managing relationships with enterprise vendors or large technology partners at a peer level 
• Strong working knowledge of APIs (REST, auth, payload debugging) and the ability to engage credibly with engineers on both sides 
• Proven ability to coordinate cross-functional teams — Legal, Marketing, Engineering — under hard external deadlines 
• AV industry experience required or strongly preferred (Crestron, Q-SYS, RTI, and others) 
• Comfortable operating in an early-stage environment with incomplete processes and high ownership expectations 

Nice-to-Have 

• Experience supporting or building AV control system integrations 
• Familiarity with league-calendar-driven product timelines (sports, media, or venue technology) 
• Basic scripting or API debugging skills 

Expected Compensation: The anticipated range for a new hire into this position is $115,000 - $130,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

• Inspire, develop, and hold accountable a team of high-performing Customer Success Managers. Create clarity around goals and metrics, while coaching through challenging scenarios
• Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives
• Build your team’s confidence in Box AI by modeling fluency in intelligent content management, metadata automation, and the AI-first era of work. Ensure CSMs can confidently connect AI use cases to regulated customer workflows
• Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations through proven Customer Success practices
• Partner with sales, renewals, consulting and other cross-functional leadership to drive business outcomes
• Be a thought leader and establish executive relationships with key customers
• Create a culture of accountability and execution through data driven strategies
• Drive successful platform adoption, customer outcomes, retention and expansion goals ultimately improving customer lifetime journey and value
• Foster a culture of accountability, inclusion, and grit. Model Box’s values and leader mindsets across the team 

• 6+ years of experience managing customer relationships with a successful track record of driving retention and health
• 3+ years of experience managing a team; a natural leader and passionate coach who inspires his/her team to elevate performance
• Culture builder who champions belonging, resilience and team cohesion. Leads with transparency, growth mindset and inclusion
• Collaborative team player with track record of partnering with sales, product and other cross-functional stakeholders to deliver results, help identify and close new business, and drive retention
• Strong understanding of Financial Services, Life Sciences, and regulated industries
• Ability to thrive in a high-growth, fast-paced environment and adapt quickly to changing demands
• Data-driven decision maker with a strong focus on execution and accountability
• Customer obsessed, trusted advisor to key executives, able to articulate business value and influence retention/expansion decisions
• Proactive, organized problem-solver with the ability to execute at both the strategic and tactical level; able to roll up his/her sleeves to get things done
• Strong operational rigor and effective project management skills; able to drive cross-functional collaboration to achieve results
• Tech savvy and excited to learn Box's products; ability to evangelize our intelligent content management solution alongside a team of CSMs
• Confident discussing AI trends and Box AI capabilities with executives. Able to coach CSMs to lead AI-first customer conversations and translate innovation into adoption outcomes

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

About the Opportunity

We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

llinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Illinois Salary Range: $140,000 - $190,000 (80/20 split)

Help Win New Business

The Opportunity: 

Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success.

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. With revenue growing at breakneck speed, we’re looking for a consultative and tenacious Inbound Sales Development Representative to join our growing Sales Team based out of our Chicago Office!

You will:

• Identify and qualify new inbound sales opportunities for Flexport

• Partner closely with marketing in developing, testing, and implementing new inbound funnels

• Work with Account Executives to identify and prioritize strategic opportunities in your market segment 

• Demonstrate the value of our offering through phone calls, email, and other social mediums

• Shadow Account Executives in meetings and other activities to help you acquire the skills you’ll need for the next role on the Flexport sales team.

You should have:  

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!

• Excellent communication, interpersonal, and organizational skills

• An enthusiasm for cold-calling prospects and a willingness to hop on the phone with new people every day and explain Flexport’s value propositions it relates to each individual you speak with

• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

The opportunity

Flexport operates at the intersection of global trade, technology, and policy — which means the stories we tell matter. We're looking for a Senior Manager, Communications & Content to drive forward how Flexport shows up in the world: in the press, on our blog, across social channels, in customer inboxes, and inside the company.

This is a high-visibility, high-trust role. You'll work directly with our CEO & Founder and members of the leadership team to shape Flexport's narrative and ensure we're part of the conversations that matter — from supply chain disruptions and trade policy shifts to AI innovation and the future of logistics. You'll also be the person who makes sure our customers and employees hear from us clearly, consistently, and at the right moments.

This role requires someone who can toggle between crafting a pitch to a Tier 1 reporter, writing a customer email about a service change, coaching an executive before a live interview, and developing a content calendar that ties Flexport's story to the biggest themes in global commerce — all in the same week.

You will

Public Relations & Media

• Support Flexport's PR strategy end-to-end: proactive media pitching, inbound media management, press releases, and rapid response.
• Build and deepen relationships with key reporters and outlets covering logistics, trade, technology, and business.
• Develop and execute a thought leadership program that positions Flexport's CEO & Founder and other senior leaders as go-to voices on global trade, supply chain innovation, and AI in logistics.
• Staff and prep spokespeople for interviews, panels, and media appearances — including media training, message development, and briefing documents.
• Monitor the news cycle for opportunities to insert Flexport into breaking stories and larger industry narratives.

Content Strategy

• Shape Flexport's content strategy and content development across blog, social media, website, webinars, and other owned channels.
• Define and evolve Flexport's narrative — how we talk about ourselves, how we connect our platform and products to the macro stories reshaping global trade, and how we differentiate from legacy freight forwarders.
• Build an editorial engine that produces high-quality, consistent content that serves demand generation, brand awareness, and customer education goals.
• Partner with Product Marketing and Growth Marketing to ensure content supports campaigns, product launches, and pipeline objectives.

Customer Communications

• Own the voice and cadence of how Flexport communicates with customers outside of product and transactional workflows — service updates, policy changes, product announcements, and other moments that require clear, trustworthy messaging.
• Develop frameworks and templates that ensure customer-facing communications are timely, accurate, and on-brand, especially during high-stakes moments like trade policy shifts or service disruptions.
• Partner with Customer Success, Operations, and Product teams to coordinate messaging and ensure alignment across touch points.

AI & Efficiency

• Leverage AI tools across the communications function — from drafting and editing content, to media monitoring and research, to automating repetitive workflows — so a lean team can operate with the output and speed of a much larger one.
• Stay current on how AI is changing PR, content, and communications, and bring new tools and approaches into the team's daily work.

You should have

• 7+ years of experience spanning PR, communications, and content. A mix of agency and in-house experience is ideal.
• Proven media relationships and a track record of landing meaningful coverage in top-tier business, trade, and technology outlets. You know how to pitch, and reporters know your name.
• Experience as a communications partner to senior executives — you've prepped leaders for interviews, developed thought leadership platforms, and know how to translate a leader's vision into a public narrative.
• Strong editorial instincts and the ability to build a content program from strategy through execution. You can write, and you can also build systems that scale content without sacrificing quality.
• Experience owning customer communications in a B2B environment, particularly during complex or sensitive moments like service changes, pricing updates, or industry disruptions.
• The ability to move fast, manage multiple workstreams at once, and exercise excellent judgment about what to say, when to say it, and how.
• Familiarity with the logistics, supply chain, or trade industry is a strong plus — but a fast learner with deep B2B or tech experience can thrive here too.
• You actively use AI tools to drive efficiencies across content production, media monitoring, research, and workflow automation. This isn't a nice-to-have — we want someone who is already using AI to make a small team move like a big one.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, and CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a Channel Sales Manager, National Partners (Midwest) you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing LVARs (large value-added resellers). You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT LVAR partners. Experience managing and growing partners: Sentinel, NTT, World Wide Technologies, AHEAD, or Marco Technologies is highly preferred.
• Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Midwest based (near a major city/airport): Must be open to 50% travel across the country.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We are seeking a hardworking, driven individual with superb energy, passion and experience driving new business acquisition in the State and Local (municipalities of 250k+ populace and city gov with 500k+ populace) and Education(10k students +) (SLED) market. This person will join a growing Public Sector Field Sales team and will cover the Chicago region. The Enterprise Account Executive will play an integral role in developing the territory and will focus on formulating and executing a sales strategy within an assigned territory, resulting in new customer acquisition and revenue growth.

With Verkada’s consistent year over year growth, now is the perfect time to join the sales team. This is an outstanding career option for an enthusiastic sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing start-up.

This position reports to the Regional Sales Director (Enterprise, North Central - SLED).

What You'll Do

• Develop and Implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on net new business sales. This includes prospecting and outreach to new SLED business opportunities providing product demos, product trials, and strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. Proven ability to proactively penetrate new, untapped markets with greenfield accounts and achieve a quarterly quota of at least 1 qualified net new logo
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events and market sector knowledge/intelligence 
• Gain an in-depth and detailed understanding of Verkada’s business and products to confidently sell to states, cities, counties, education agencies and special districts within your territory
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing and contractual agreements
• Provide account analysis, quarterly business reviews, and accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration

What You Bring

• 5-10+ years of quota-carrying software/hardware technology or channel sales with focus on building a greenfield territory and landing new business; 2+ years selling technical solutions or products to the Public Sector (SLED, Local Government, Municipalities) is a plus
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it) 
• Willingness to have a strong field presence multiple days per week; Must live in territory & willingness to travel up to 50% 
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents 
• Customer-focused with extensive experience developing customer relationships within SLED accounts. This includes relationships with Government Agencies, Higher Education Institutions, Solutions Partners, and Resellers 
• Experience managing longer, complex sales cycles This includes navigating the complexity of multiple buying stakeholders and the nuances of government and education buying 
• Experience collaborating with an internal channel partner team to sell through and with channel partners is a plus
• Relevant software or hardware industry experience in any of the following domains; security software or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected 
• Intellectually curious High IQ, EQ and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast paced dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

About the Role

What You'll Do

• Develop and implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on generating net new business sales. This includes prospecting and outreach, providing product demos and trials, and engaging in strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 2-3 qualified net new logos
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence, and help enterprise organizations modernize their physical security solutions through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and physical security market knowledge/intelligence
• Gain an in-depth and detailed understanding of Verkada’s business and products, as well as the physical security market to confidently sell to C-level executives within Enterprise organizations
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
• Provide account analysis, conduct quarterly business reviews, and generate accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration. 

What You Bring

• 5-10+ years quota carrying B2B software/hardware technology sales with a focus on building a greenfield territory and landing new business within an Enterprise organization; 3+ years Enterprise sales is highly preferred
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it)
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
• Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
• A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels from end users to business champions to C-level executives (Experience selling to CIO/CTO/CISO/CFO leaders at Fortune 1000 companies is highly preferred)
• Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
• Proven experience running a process-driven sales cycle 
• Relevant software or hardware industry experience in any of the following domains; security software, physical security, or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected
• Intellectually curious High IQ, EQ, and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast- paced, dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred
• Must live within Illinois or Wisconsin

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and well-being of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan, and 80% for family premiums under all plans
• Nationwide medical, vision, and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax-saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

What You'll Do

• Develop and implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on generating net new business sales. This includes prospecting and outreach, providing product demos and trials, and engaging in strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 2-3 qualified net new logos
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence, and help enterprise organizations modernize their physical security solutions through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and physical security market knowledge/intelligence
• Gain an in-depth and detailed understanding of Verkada’s business and products, as well as the physical security market to confidently sell to C-level executives within Enterprise organizations
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
• Provide account analysis, conduct quarterly business reviews, and generate accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration. 

What You Bring

• 5-10+ years quota carrying B2B software/hardware technology sales with a focus on building a greenfield territory and landing new business within an Enterprise organization; 3+ years Enterprise sales is highly preferred
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it)
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
• Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
• A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels from end users to business champions to C-level executives (Experience selling to CIO/CTO/CISO/CFO leaders at Fortune 1000 companies is highly preferred)
• Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
• Proven experience running a process-driven sales cycle 
• Relevant software or hardware industry experience in any of the following domains; security software, physical security, or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected
• Intellectually curious High IQ, EQ, and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast- paced, dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred
• Must live within Illinois or Wisconsin

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and well-being of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan, and 80% for family premiums under all plans
• Nationwide medical, vision, and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax-saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

This role is responsible for owning and growing a portfolio of Commercial accounts by driving expansion ARR and durable NRR outcomes. This role leads structured expansion and renewal strategies across moderate-complexity accounts, delivering predictable revenue growth through disciplined account planning, multi-product adoption, and value-based commercial execution.

What you'll do

• Own and deliver expansion ARR quota and renewal performance within assigned Commercial accounts.
• Develop and execute structured account plans focused on multi-product adoption and wallet-share growth.
• Lead complex discovery and expansion conversations across multi-stakeholder buying groups.
• Drive disciplined renewal strategy, negotiation, and retention execution.
• Manage larger deal sizes and moderate sales cycle complexity.
• Maintain accurate revenue forecasting and pipeline inspection discipline.
• Partner cross-functionally with CX, Product, and Solutions to ensure alignment on expansion strategy.
• Identify commercial risk signals and proactively mitigate renewal exposure.
• Ensure clean commercial handoffs where role transitions are required.
• Perform other duties and responsibilities as required to support business needs.

What you'll bring

• 3-5 years of experience in a related role. Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Experience managing Commercial account portfolios with ARR responsibility.
• Demonstrated ability to drive expansion and renewal growth in multi-stakeholder environments.
• Strong negotiation and commercial strategy capability.
• Experience with structured sales methodologies.

The OTE range for this role is $80,000 - $115,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Manager, Influencer Strategy 

Weber Shandwick is looking for a Senior Manager, Influencer Strategy to join our team in Chicago. We are looking for a star candidate (5+ years of experience). 

Candidate must have a deep understanding of the influencer landscape, but also have unique experience developing and executing both integrated and influencer-led campaigns. The following is a general outline of primary responsibilities. 

The Essentials 

• Thinking: Intellectual curiosity and creativity is a must.
• Storytelling: Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next.
• Communication: Speak, write and edit succinctly and compellingly.
• Management: Meet deadlines, put out fires and multi-task. Work fast, and work well.
• Interpersonal: Play nice, whether it’s in a team, with a team or independently.
• Technical: Know Word, PowerPoint, Excel and Outlook. Influencer databases/management systems/vendor networks and social listening/tracking tools is a plus.
• Detail-Oriented: Whether it’s an influencer recommendation or a recap report, attention to detail and a commitment to delivering clear and precise work is essential.
• Proactive Mindset: looks beyond current assignments and direct requests to drive work forward.
• Spark: Understand what sets you apart.
• Fluency in Spanish (written and verbal) is a plus, specifically to support campaigns and to manage relationships with bilingual creators. 

Responsibilities 

Brand Strategy & Execution 

• Own responsibilities for executional leadership of multiple client programs, budgets, plans
• Maintain daily client contact, serving as a trusted resource and advisor
• Facilitate cross-functional team integration (strategy, creative, integrated media specialists, influencer)
• Translate strategies into tactical plans; ensure team deliverables align with strategies
• Develop messaging for clients and oversee the creation of influencer strategies that take an integrated approach to driving awareness with target audiences
• Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
• Anticipate executional issues specific to assigned programs and proactively offer solutions to senior team leadership
• Partner with CX and Project Managers to help manage program and project budgets
• Demonstrate financial acumen in the areas of budgeting, billing and staffing 

Influencer Strategy & Execution 

• Play a lead role in the agency’s Influencer center of excellence, which develops and manages key relationships with talent agencies and content creators, and institutionalizes a set of best-in-class tools and processes for identification, contract negotiation, content planning, measurement and ROI analysis
• Demonstrated passion for influencer marketing both personally and professionally; balanced interest in both healthcare and consumer brands
• Craft influencer strategies for yearlong plans and product launches
• Research, vet, contract and manage relationships with influencer talent
• Develop influencer briefing materials
• Oversee influencer briefings and content creation, monitor influencer content performance, track against KPIs and prepare detailed recaps
• Take responsibility to execute influencer strategies
• Manage and build relationships with influencers and third-party agents
• Mine current news cycle for ad-hoc influencer opportunities
• Demonstrated expertise in social platforms, user behaviors and emerging trends 

Client & Team Engagement 

• Communicate with clients on daily basis
• Provide basic client counsel
• Serve as a key participant in client meetings and presentations
• Proof and edit client related documents as needed
• Manage client and team resources and deliverables around major campaigns and product launches
• Lead a high-performing team; coach and develop junior team members 

Salary Range: $81,000 USD – $98,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly’s global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company.

As a Customer Success Manager at Smartly you will...

• Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta
• Build trust-based relationships with day-to-day and senior client and partner stakeholders
• Guide Smartly adoption to improve client stickiness, efficiency, and performance
• Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans
• Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths
• Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively
• Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product
• Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations
• Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track
• Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery
• Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement
• Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems
• Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed)

We are looking for you if you...

• Have 3–5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role
• Have experience managing a portfolio of accounts and driving measurable customer outcomes
• Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.)
• Are comfortable addressing technical challenges and partnering with technical teams when needed
• Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth
• Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms)
• Have strong communication skills — able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders
• Are a proactive problem-solver with a growth mindset and positive attitude
• Are able to work in a hybrid capacity from our New York City office 3 days a week (more if you like)
• Are able and willing to travel for meetings, conferences and industry events

What We Offer You...

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

The Work

Ripple Treasury is a high-growth, $100M ARR SaaS business delivering mission-critical solutions for the Office of the CFO. Our adaptable, native digital platform serves the world’s most demanding finance organisations — enabling CFOs, Controllers, and Treasury teams to operate with greater speed, accuracy, and confidence; the “Clarity to Act”.

Our customers are large and enterprise-scale organisations, and we serve them through a fundamentally high-touch, relationship-driven model. We operate globally with significant presence across North America (US & Canada), Europe (London, Dublin, and Geneva), and Asia-Pacific (Singapore and Sydney). We are on a clear trajectory toward category leadership and are investing decisively in our customer experience and go-to-market capabilities to get there.

As Head of Customer Success, you will own the full post-implementation customer experience — from go live through to deep adoption and long-term advocacy — for a global, enterprise customer base where relationships are complex, stakes are high, and expectations are demanding. This is a seat on the Leadership Team and a pivotal role in driving how we retain, grow, and scale with our customers.

Your primary commercial mandate is the protection and growth of recurring revenue through disciplined retention management, pricing stewardship, and a deep commitment to driving product adoption. Where customers are getting maximum value from the platform, expansion naturally follows — and you will build the adoption engine that makes this a repeatable, measurable reality.

You will lead Customer Success, Support, and Customer Education, building the systems, talent, and AI-powered tooling required to deliver measurable, repeatable value at scale. You will be the voice of the customer in the leadership team, a trusted commercial partner to Sales, and the leader who sets the standard for what great customer experience looks like in enterprise FinTech.

Central to this role is the ownership of Ripple Treasury’s Customer Reference Programme. In enterprise software sales, references are not a courtesy — they are a commercial weapon. A well-prepared, enthusiastic reference from a peer CFO can accelerate a deal and eliminate competitive risk; a poor or unprepared one can destroy months of sales effort. Building a deep, diverse, and actively managed panel of reference customers is therefore a strategic priority for the business, and this role owns it end to end. The programme begins at implementation — identifying and nurturing potential advocates from the moment a customer goes live — and evolves throughout the customer lifetime into formal references, case studies, executive peer relationships, and public advocacy. Done well, the reference programme becomes one of Ripple Treasury’s most powerful go-to-market assets.

What you’ll do

Revenue Retention & Pricing Stewardship

• Own gross revenue retention (GRR) as the primary commercial accountability of the role — building the operational rigour, early-warning systems, and executive relationship depth to protect and grow the recurring revenue base.
• Lead the annual and in-cycle renewal process for enterprise accounts, ensuring renewals are managed proactively, professionally, and with a clear commercial strategy that reflects the value delivered.
• Act as a key voice in pricing decisions — partnering with Finance, Product, and Sales leadership to ensure price positioning is grounded in demonstrated customer value, market context, and long-term retention dynamics.
• Develop and manage a tiered account coverage model that matches resource intensity to account risk, strategic importance, and growth potential across the global portfolio.
• Maintain a real-time view of customer health, renewal risk, and commercial exposure across all regions, and report this clearly and confidently to the leadership.

Product Adoption & Customer Value Realisation

• Define and own the adoption framework for the business — including feature activation milestones, user engagement benchmarks, and outcome-based success metrics aligned to CFO priorities.
• Build structured Customer Success programmes — health check cadences, QBRs, and executive business reviews — that create a continuous conversation around value delivery and adoption progress.
• Partner with Product to ensure the platform is intuitive, well-documented, and supported by in-app guidance, self-serve resources, and AI-assisted help that reduces friction and accelerates time-to-value.
• Develop a Customer Education capability — including digital learning pathways, and power-user programmes — that embeds deep product knowledge within customer organisations.
• Use adoption data to generate account-level intelligence that Sales can act on: identifying expansion-ready customers, surfacing whitespace opportunities, and flagging where new use cases are gaining traction.
• Work closely with Sales and Marketing on the customer-led growth motion — ensuring CS insight feeds pipeline generation, case studies, and customer referral programmes.

Customer Support & Service Excellence

• Oversee the global Customer Support organisation, ensuring consistent, high-quality service delivery across all geographies and time zones (US, Canada, UK, Ireland, Switzerland, Singapore, and Australia).
• Set and hold the team accountable to SLA commitments and customer satisfaction benchmarks — including CSAT, NPS, and time-to-resolution — that reflect the high standards our enterprise customers expect.
• Drive a shift toward intelligent, AI-augmented support — deploying deflection tools, predictive issue detection, and AI-assisted case resolution that reduce effort for customers and free the team to focus on complex, high-value interactions.
• Ensure Support is positioned as a proactive function, not just a reactive one — flagging adoption gaps, product friction, and at-risk signals to CS and Product in real time.

AI-Powered Tooling & Operating Model

• Define and own the AI and technology roadmap for the Customer organisation — selecting, deploying, and continuously improving the tools that underpin CS, Support, and Education workflows.
• Champion the use of AI-driven customer health scoring that synthesises product usage data, support ticket patterns, engagement signals, and sentiment to provide a predictive, real-time view of each account.
• Deploy AI-assisted tooling for CSMs and Support teams — including intelligent playbook recommendations, automated at-risk alerts, AI-drafted customer communications, and summarisation of account history — to increase capacity and consistency.
• Use AI to scale the Quality Business Review process: automating data preparation, surfacing the most relevant insights per account, and enabling CSMs to spend more time on strategic conversation and less on slide preparation.
• Leverage AI-powered self-serve and in-product guidance to accelerate adoption journeys — reducing dependency on human-led intervention for common tasks and feature discovery.
• Build a culture of experimentation within the team — regularly testing new AI tools, measuring their impact on key metrics, and scaling what works across the global CS organisation.
• Partner with the Chief Technology Officer and Chief Product Officer to ensure the AI tooling strategy for the Customer team is aligned with the broader platform and data architecture.

Customer References & Advocacy

• Build and own a structured Customer Reference Programme that begins at implementation — identifying and nurturing potential reference customers from go-live, before they are ever needed by Sales, so that relationships are warm, stories are authentic, and references are given willingly rather than reluctantly.
• Partner with the implementation and onboarding teams to embed reference-readiness into the customer journey from day one — setting expectations with new customers early, capturing initial success stories at go-live, and progressively building the relationship depth required for credible, high-quality references as the account matures.
• Maintain a live, actively managed reference panel — segmented by industry, geography, use case, and customer size — that gives Sales the right reference for the right prospect at the right moment in every deal cycle. A generic reference is rarely as powerful as a matched one.
• Protect reference customers with the same rigour as pipeline — monitoring their health, acting quickly when sentiment shifts, managing reference fatigue by rotating requests thoughtfully, and ensuring that every reference commitment is properly briefed, prepared, and followed up with appropriate recognition.
• Work closely with Sales leadership to understand the deals where references are material to close — and escalate rapidly when a reference risk is identified. A single poor or unprepared reference in a competitive enterprise deal can be decisive; this function must be treated as a commercial priority, not an administrative one.
• Expand advocacy beyond individual reference calls — building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community.
• Track reference programme health as a formal metric — including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates — and report this to leadership alongside the core retention and adoption scorecard.

Voice of Customer & Cross-Functional Partnership

• Serve as the definitive internal champion for the customer, synthesising feedback, usage trends, and renewal signals into actionable insight for Product, Engineering, Marketing, and leadership.
• Establish robust VoC programmes — including NPS, QBRs, advisory councils, and win/loss analysis — that create a closed feedback loop from the frontline to the product roadmap and commercial strategy.
• Partner closely with the Head of Sales to align on the commercial handoff from post-sale to Sales, ensuring expansion opportunities identified through adoption data are translated into qualified pipeline.
• Represent the customer perspective in all leadership discussions.

Team Leadership & Organisational Development

• Build, lead, and inspire a globally distributed customer-facing organisation across Customer Success and Support, with a culture that is accountable, data-driven, and genuinely customer-obsessed.
• Develop a high-performance environment with clear career paths, coaching frameworks, and recognition programmes that attract and retain top talent across the US, Canada, UK, Ireland, Switzerland, Singapore, and Australia.
• Drive AI literacy and adoption within the team — ensuring every CSM and Support professional is equipped and expected to use AI tools as a core part of their daily workflow, not an optional add-on.
• Build the operational infrastructure — playbooks, KPI frameworks, health scoring, CS platforms, and reporting cadences — that makes the team scalable without losing the quality and personalisation that enterprise customers expect.

What you’ll bring

Essential Experience

• 10+ years of progressive experience in customer-facing leadership roles within B2B enterprise SaaS, with at least 3–5 years at the top table with clear ownership of post-sale revenue and retention.
• Demonstrated track record of achieving and defending strong GRR metrics at scale — ideally in a $50M–$200M ARR SaaS business — with experience navigating complex enterprise renewal negotiations.
• Proven experience building and scaling product adoption programmes that create a measurable link between feature engagement and commercial outcomes.
• Deep experience partnering with Sales on customer-led growth motions — turning CS insight into pipeline and customer advocacy into revenue.
• Hands-on experience deploying AI and automation tools within a CS or Support organisation — including customer health platforms, AI-assisted workflows, and self-serve/deflection tools.
• Experience serving customers in the Office of the CFO, financial technology, ERP, FP&A, treasury, or GRC verticals is highly desirable — the ability to converse credibly with CFOs and finance leaders is essential.
• Proven ability to manage high-touch relationships with enterprise or Fortune 500 customers, including executive sponsorship at C-Suite level across multiple geographies.
• Track record of building globally distributed teams that operate cohesively across time zones, cultures, and regulatory environments.

Leadership Attributes

• Customer obsessed — you hold a deeply held belief that customer outcomes and business outcomes are inseparable, and you bring this perspective to every internal decision.
• Commercially grounded — you understand that retention, pricing, and adoption are interconnected levers, and you manage them with precision and strategic intent.
• AI-forward — you are genuinely enthusiastic about the potential of AI to change how customer organisations operate, and you have the credibility and hands-on experience to lead this transformation.
• Data-driven — you operate from insight, not instinct alone; you are comfortable with health scoring models, cohort analysis, adoption funnels, and leading vs lagging indicators.
• Executive presence — you are credible, compelling, and confident in front of enterprise customer executives.
• Builder’s mindset — you are energised by the opportunity to create structure, process, and capability in a business that is still scaling, and you know the difference between building for now and building for scale.
• Collaborative and Sales-aligned — you see CS and Sales as one commercial team with different roles, and you invest in making the partnership between them a genuine competitive advantage.

Preferred Background

• Experience in financial technology, ERP, FP&A, treasury, or GRC SaaS solutions.
• Previous exposure to private equity or venture-backed high-growth environments.
• Familiarity with market leading CS and CRM platforms.
• Working knowledge of AI tools relevant to CS operations: LLM-based summarisation, predictive health scoring, AI-assisted communication, and in-product guidance platforms.
• Multilingual capability or deep experience leading teams across English, Spanish, French, and German-speaking markets.

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. 
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

#LI-AA 

Retail Product Development Manager

This role is hybrid to; NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters

In addition to our core direct-to-consumer business, Factor_ has more recently expanded into the retail channel, making our meals available for purchase at brick-and-mortar stores. We are seeking a strategic, data-driven, and highly collaborative Retail Product Development Manager to own Factor_’s Retail Prepared Meals and adjacent food and beverage categories to support growth in this channel. In this pivotal role, you will champion the end-to-end retail product lifecycle—from driving overarching category strategy and formulation management to leading packaging design and continuous portfolio optimization. Acting as the ultimate product expert and a crucial cross-functional linchpin, you will partner seamlessly with Sales, Operations, DTC Product, and Nutrition teams to bridge deep consumer insights with specific retailer needs. Your core objective is to engineer a winning, scalable retail portfolio that commands attention on the shelf, drives exceptional sales velocity for our partners, and builds enduring brand loyalty through relentless, customer-centric innovation.

Key Responsibilities:

• Retail Product Strategy - Develop a winning retail prepared meals range consisting of core year-round SKUs, seasonal skus and may include the development of exclusive retailer ranges. Identify opportunities for expansion into adjacent categories based on retailer needs, white space and consumer research, as well as products available in our portfolio or ripe for development.
• Portfolio Lifecycle Management - Evaluate existing meals, conduct sales performance reviews, leverage online ratings and commentary as well as market trends to optimize our product portfolio by retailer. 
• Formulation & Spec Management - Ensure the retail product range can consistently be offered to retail partners by planning for necessary formulation, ingredient, and packaging changes, owning the spec creation and management process. 
• Packaging Design - Own packaging design for retail products, ensuring alignment with the broader F_ brand and packaging creative guidelines, meeting retailer compliance standards and functionality and appeal on shelf. 
• Sales Support - Support sales and review meetings with retailers as the product expert, sharing performance insights, industry trends, and product strategy and development opportunities.
• Cross-Functional Management - Partner with key members of the product team to ensure a strong understanding of the DTC product strategy, dietary lifestyles, consumer insights, and product development opportunities with the new formats team. Additionally, partner with operations, nutrition, FSQA, sourcing, retail team members, etc. to ensure the successful management of our retail program.

You are…

• A problem solver - You are resourceful and scrappy and aren’t afraid to roll up your sleeves and figure it out. Where a process doesn’t exist, you’ll create one.  
• Curious & Passionate about Product - you are always looking to learn more about the industry, new products and ways we can delight our customers.
• Data-driven to the core and leverage data to make key business decisions. 
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work, documenting new processes.
• A project manager - You have excellent project management skills leading groups, as well as a demonstrated ability to meet deadlines and complete deliverables on time.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems.
• Highly collaborative - You enjoy working collaboratively with cross-functional teams to get things done.

At a minimum, you have...

• Bachelor degree in Business Administration or other relevant field of study.
• Minimum of 5 years of relevant experience with a background in physical product management, category management, product marketing or strategic sourcing across food/food tech or CPG industries.
• Strong preference for experience within CPG or retail product development.
• Fluent in Google Suite applications (especially sheets & slides), tableau, Gemini and an ability to quickly learn and leverage a range of other databases and tech tools. 
• Familiarity with retail data platforms (NIQ, SPINS, or Circana/IRI) to track category performance and support buyer conversations.
• Ability to successfully manage multiple cross-functional stakeholders as well as to present to executive level colleagues.
• Success in collaborating with cross-functional teams to get things done
• Travel: <10%

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

THE ROLE

Everpure is looking to hire a Global Systems Integrator (GSI) Senior Account Executive for Kyndryl and Accenture. This is a senior level Business Development and Sales Leadership role, based in the United States. The GSI business is a key growth engine for Everpure, and this role will work in partnership with Everpure End User Account Teams to identify and drive business to close. 

WHAT YOU'LL DO

• Lead Everpure's North American relationship with Kyndryl and Accenture for strategic sales partnering and field execution. Success will be measured in terms of revenue, pipeline
  creation and downstream sales/partner/support.
• Execute the account strategy set by the Global Account Director to develop a qualified pipeline and drive deals to close. 
• Develop strategies that allow Everpure to capitalize on the emerging trends and strategic direction of the GTM strategies of Kyndryl and Accenture to solve problems for customers.
• Create detailed closure plans while being responsible for field and account stakeholder management and contributing to individual account plan
• Build global cross functional relationships that drive a seamless technology and market execution plan.
• We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Considerable experience as a sales leader who is currently selling into the GSI’s or currently in a sales role within a GSI.
• Direct or Indirect experience working with Hyperscaler or cloud companies including marketplace transactions, cloud migration and understanding of Enterprise Discount Program (EDP) and Microsoft Azure Consumption Commitment (MACC) contractual mechanisms.
• Ability to deliver a regular forecast and Quarterly Business Review (QBR) cadence, working closely with Finance and Sales operations.
• Effective collaboration with multiple cross-functional stakeholders, including sales, alliances, product business units, marketing, legal, operations and other sales stakeholders.
• Availability to travel domestically and internationally, as required.
• Bachelor’s degree required, MBA a plus.

THE ROLE:

Are you passionate about driving innovation in the cyber resilience space? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer within a Pod model for an emerging business positioned for high growth

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Delight customers and teammates with your technical leadership and domain expertise in Disaster Recovery and Cyber Resilience, storage products, and competitive offerings in the DR and Cyber Resilience product spaces
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Take control of evaluations, benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise software, SaaS, storage, or cloud to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered Cyber Resilience and Disaster Recovery solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Working knowledge of applications relevant for DR/Cyber Recovery including Active Directory, DNS, Layer 2/3 networking
• Working knowledge of VMware (vCenter, ESX, virtualized storage and networking)
• Working knowledge of AWS (EC2, EBS), Azure, GCP, containers, k8s and microservices architectures a plus
• Strong focus on understanding how to speed up PoCs to move pipeline opportunities from validation to late-stage/deal close
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Excellent verbal and written interpersonal skills

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#LI-REMOTE

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU 

At Box, we’re redefining how organizations manage content in the era of AI—and our events play a critical role in bringing that story to life. As we continue to scale our industry-focused go-to-market strategy, the volume and complexity of our programs—especially third-party and partner events—are growing quickly.

We’re looking for a Field Marketing Event Specialist to help us execute these programs with excellence. In this role, you’ll be at the center of bringing our brand to market—owning execution, driving alignment, and ensuring every event delivers a seamless, high-quality experience that supports pipeline and customer engagement.

WHAT YOU'LL DO 

Bring Events to Life

• Own end-to-end execution of marketing events, with a strong focus on third-party programs like conferences, trade shows, and partner activations

• Act as the primary point of contact with event organizers—managing sponsorship deliverables, timelines, and logistics

• Coordinate all event elements including booth setup, shipping, vendor management, and on-site execution

• Manage registration allocations, pass distribution, and internal attendee coordination

• Ensure all sponsorship deliverables are executed flawlessly—from branding to speaking opportunities to lead capture

• Support on-site execution to create a seamless and engaging attendee experience

Partner Across Teams

• Collaborate with Field Marketing, Sales, Campaigns, Digital, and Partners to deliver integrated programs

• Align closely with Sales and OBR teams to support pre-event outreach, on-site engagement, and post-event follow-up

• Work cross-functionally to ensure all moving pieces come together smoothly

Drive Operational Excellence

• Own event trackers, calendars, and timelines across multiple programs

• Support campaign setup and coordination across systems like Salesforce, Marketo, and event platforms

• Ensure clean, accurate data capture and attendee tracking across all events

Measure What Matters

• Track and report on performance, including registrations, attendance, engagement, and pipeline impact

• Ensure timely and seamless post-event follow-up, including lead routing and communications

• Identify opportunities to optimize and improve program performance over time

WHO YOU ARE 

• 4+ years of experience in event marketing, field marketing, or program management

• Proven track record of owning and executing events from start to finish

• Highly organized, detail-oriented, and able to manage multiple priorities at once

• A strong collaborator who thrives working across teams

• Clear and confident communicator

• Familiarity with tools like Salesforce, Marketo, Tableau, 6sense, or similar platforms is a plus

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

About

The Complex Litigation practice represents tens of thousands a year against the largest companies in the U.S. In recent years, we have successful defended clients’ rights to data privacy against Capital One and Google, helped 1000s of veterans earn justice against 3M, and achieved $1B+ settlements for clients harmed in disasters such as the East Palestine Train Derailment and the Maui Wildfires.

Summary

We are seeking a Case Operations Manager to join our team. As a Case Operations Manager you are the mini-COO of cases. You work directly with leadership to drive the effective and efficient work up of client cases from sign-up to settlement.  

This role requires operational excellence and a strategic mindset, alongside the empathy to influence and the vision to lead. This successful candidate will be highly organized, enterprising, and a fast learner.

Responsibilities

• Oversee all case operations, including developing, implementing and driving adoption of the tools and processes needed for case teams to work up clients cases
• Collaborate with Legal Leadership to manage timeline, pace, and scope of case work up against deadlines
• Own inventory reporting, providing transparency into work up status, evaluating performance and identifying opportunities for operational improvement
• Partner with Product, Legal, Marketing, and 3^rd party vendors to troubleshoot obstacles and devise creative solutions to overcome hurdles faced by case teams
• Develop communication programs to deliver a world-class client experience, including designing tailored outreach plans as well as organizing group events in person or online
• Monitor efficacy of all inbound and outbound client communications, across Case Staff, 3^rd party vendors, email marketing, to drive client engagement
• Oversee staffing needs as well as training and onboarding of new case team members

Job Qualifications 

• 3+ years of work experience in operations, general management, or litigation case management
• Excellent problem-solving and structured thinking skills 
• Exceptional ability to synthesize information, simplify complexity, and deliver actionable plans
• Advanced analytical skills, with experience delivering data-driven recommendations  
• Comfort working autonomously in fast-paced environment across multiple high-priority projects 

Bonus Points

• Prior experience as a paralegal with 2+ years of litigation experience
• Prior experience with Salesforce
• Startup or high-growth company experience (i.e., you are inclined to get things done!)

#LI-AP1

The Global Data & Insights Team

Okta's Enterprise Data & Insights team powers the data infrastructure that drives decision-making across the company by building reliable pipelines, scalable data platforms, and production-grade data products. We partner closely with internal Data and Insights Analysts as well as external Okta Product teams to unlock business value through robust data architecture, efficient data movement, and the engineering foundations that make data trustworthy at scale.    

The Senior Analytics Engineer, Marketing Opportunity

We are seeking a Senior Analytics Engineer to serve as the technical architect of our marketing data engine. You will own our marketing attribution logic and end-to-end funnel performance data, evolving our current processes into an enterprise-grade ecosystem. Your mission is to uncover the high-fidelity signals that drive new customer acquisition and maximize expansion within our existing base. You’ll tackle a sophisticated roadmap of advanced analytics, transforming raw touchpoints into a trusted, scalable framework for growth.

This role sits at the intersection of business context and technical execution. You will design scalable data models, define consistent business logic, and help establish a strong semantic foundation that enables both human analytics and machine-driven intelligence.

You will partner closely with Marketing stakeholders, Data Analysts, Data Scientists, and Data Engineers to ensure data is accurate, consistent, and easy to consume; whether through dashboards, self-service exploration, or AI-powered workflows.

What you’ll be doing

Data Modeling & Semantics

• Design, build, and maintain scalable data models using dbt and Snowflake
• Define and standardize core Marketing metrics (e.g., pipeline, campaign performance, attribution, conversion rates)
• Establish consistent modeling patterns, naming conventions, and semantic clarity across datasets
• Contribute to a shared semantic layer that enables consistent reporting across channels and tools

AI-Ready Data & Snowflake Ecosystem

• Prepare high-quality, well-governed datasets for use with Snowflake Cortex and Snowflake Intelligence
• Enable data foundations that support LLM-powered use cases such as campaign insights, segmentation, and performance optimization
• Ensure data is context-rich, well-documented, and aligned with business meaning to improve AI accuracy and usability

Data Quality, Governance & Trust

• Implement robust testing, validation, and documentation practices in dbt
• Ensure consistency across dashboards and marketing tools through shared definitions and reusable models
• Apply data governance best practices, including access controls, lineage, and auditability
• Partner across teams to establish clear ownership of marketing data assets and definitions

Collaboration & Delivery

• Partner with Marketing, Customer First, and Analytics teams to translate business needs into scalable data solutions
• Support self-service analytics by building intuitive, reusable datasets across channels (e.g., digital, lifecycle, events)
• Contribute to scalable data workflows that balance immediate campaign needs with long-term maintainability
• Work within an agile environment, contributing to planning, prioritization, and continuous improvement

AI and Data Mindset

• Demonstrate an AI-first mindset, thinking beyond data models and dashboards to how data can power intelligent systems and decision-making
• Understand the importance of well-modeled, well-documented, and semantically clear data for AI and LLM-based use cases
• A level of comfort leveraging AI-assisted workflows to improve productivity, code quality, and consistency
• Curiosity for emerging capabilities in platforms like Snowflake Cortex and Snowflake Intelligence, and how they can be applied to Marketing analytics

What you’ll bring to the role

• 5–8+ years of experience in Analytics Engineering, Data Engineering, or similar roles
• Strong SQL skills and experience building analytics-ready data models
• Mentorship & Engineering Excellence: Mentorship, raising the technical bar, establishing organization-wide standards for dbt/SQL quality and CI/CD
• Hands-on experience with dbt and Snowflake or other ETL, Modeling and database platforms
• Solid understanding of data modeling principles, including dimensional modeling and semantic design
• Experience working with Marketing data (e.g., campaign data, web analytics, CRM, attribution models)
• Familiarity with tools such as Salesforce, Marketo, Google Analytics, or similar platforms
• Experience with data quality, testing, and documentation best practices
• Exposure to Python, R, or data processing frameworks (e.g., PySpark) is a plus
• Experience with BI tools such as Tableau or Looker
• Strong communication skills and ability to work across technical and business teams

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 
• Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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P24712_3413650

P24715_3413656

Job Description

Okta is looking for a Senior Developer Advocate to become the voice of Auth0 in the developer community, primarily on X (Twitter), but extending across every platform where developers talk, argue, ship, and share. We don't need someone who can "do social media." We need someone who already lives in it: someone whose timeline is full of framework debates, shipping threads, and hot takes on the latest security disclosure, and who wakes up knowing what developers are talking about before the rest of the company does.

In this role, you will own Auth0's presence in the public developer conversation. You'll engage authentically with developers, amplify what we're building, surface what the community actually cares about, and help us move at the speed of the discourse. You'll turn real-time community signals into action, whether that's a timely thread, a piece of rapid-response content, feedback routed to the product team, or a connection with an influential voice in the ecosystem.

If you've built a following by being genuinely useful and opinionated in developer circles, and you want to do that full-time for one of the most widely-used identity platforms in the world, this is the role.

Core Responsibilities

• Community Listening & Trend Response: Dedicate time to actively monitoring developer conversations on platforms like Twitter/X, Reddit, and Hacker News. You will identify emerging trends in identity/security and mentions of Auth0, converting these insights into immediate opportunities. This could range from drafting a thoughtful reply or a "hot-take" blog post to commissioning a video explainer or routing critical feedback to the Product/Marketing teams.
• Own Auth0's Developer Presence on X and Beyond: Be the primary voice representing Auth0 in real-time developer conversations on X, as well as Reddit, Hacker News, Bluesky, and other platforms where developers gather. Post regularly, engage authentically, and build a consistent presence that developers actually want to follow.
• Turn Social Into a Feedback Channel: Systematically capture developer pain points, feature requests, praise, and criticism from public conversations and route them to Product, Engineering, and Marketing with context. You are the bridge between what developers say in public and what the company does next.
• Create Fast-Cycle, High-Signal Content: Write threads, short posts, quick takes, and lightweight explainers that ride the moment. When a topic is trending, you should be able to ship something valuable within hours, not weeks. Longer-form content (blog posts, video scripts) is secondary but expected when the moment calls for it.
• Collaborate With Internal Teams: Work closely with Product, Engineering, Developer Relations, and Marketing to ensure that what you're seeing externally informs what we build and how we talk about it. Help shape launch strategies, messaging, and positioning based on real community signal.

Minimum Qualifications

• Experience: 4+ years in developer advocacy, developer relations, or a community-facing technical role, with clear evidence of sustained public engagement with developer audiences.
• Established Social Presence: You have an active, authentic presence on X (and ideally other developer platforms). You don't need to be famous, but you should have a track record of engaging meaningfully in technical conversations and a following that reflects that. Share your profile, we will look.
• Technical Credibility: You can hold your own in a conversation about JavaScript/TypeScript frameworks, authentication flows, API design, or web architecture. You don't need to be a senior engineer, but developers should never feel like they're talking to a marketer.
• Speed and Editorial Judgment: You can assess whether something is worth responding to, draft something sharp, and ship it; all within a short window. You understand the difference between being fast and being reckless.
• Communication: Exceptional written English with a voice that feels natural on social platforms, clear, opinionated when appropriate, technically honest, and never corporate.

Preferred Qualifications 

• • Domain Knowledge: Familiarity with Identity protocols (OAuth 2.0, OIDC, SAML) and web security best practices.
  • Content Versatility: Experience producing short-form video (screen recordings, explainer clips, Loom-style walkthroughs) for social distribution.
  • Network in the Ecosystem: Existing relationships or mutual recognition with developers, advocates, or creators in the JavaScript, full-stack, or security communities.

Our Philosophy on AI

We believe AI is a powerful tool to accelerate research and structure ideas, but it is not a replacement for human expertise. We value AI-resilient content, unique, experience-based insights and verified code that generic models cannot replicate. We look for educators who use AI to work smarter, not to do the work for them.

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P-1480.1

Are you an experienced and driven product manager who’s passionate about securing the world’s largest organizations through a modern, cloud-first approach? Join Okta as we expand Okta’s Privileged Access Management (OPA) product—built for scale, simplicity, and seamless integration with the Okta platform.

You’ll play a central role in shaping a product that protects critical infrastructure and privileged resources across cloud and hybrid environments. This is a high-impact, hands-on opportunity to collaborate cross-functionally, define strategy, and deliver a differentiated Privileged Access Management (PAM) solution at scale.

Responsibilities

• Customer & Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders including the go-to-market team to distill feature asks, gather feedback, validate use cases, and ensure product-market fit.
• Product Scope: Define and own the product strategy and roadmap for PAM capabilities across a range of systems (cloud platforms, databases, DevOps tools, and legacy infrastructure).
• Roadmap Ownership: Identify, prioritize, and drive development of new features and integrations based on market needs, customer input, and technical feasibility. Define and communicate clear product requirements, including features, user experience and functional specifications, to engineering teams.
• Technical Collaboration: Work closely with engineering and architecture teams to define connector protocols, APIs, and deployment models that align with cloud-native principles while balancing an intuitive user experience.
• Delivery & Execution: Drive cross-functional execution with design, engineering, QA, support, and documentation teams to deliver high-quality features on time.
• Market Awareness: Track industry trends and emerging technologies in order to think strategically for developing solutions that are differentiated from the competition in the Privileged Access Management space. 
• Data-Driven Insights: Leverage product data to continually improve existing functionality and work across the business to drive adoption and success.
• Subject Matter Expertise: Be the subject matter expert for your product area, enabling your counterparts in marketing and technical sales with the knowledge and tools needed to effectively position Okta Privileged Access.

Required:

• 5+ years of technical product management experience in enterprise-scale SaaS products, or an equivalent background demonstrating core product management competencies
• Knowledge of Privileged Access Management (PAM) protocols and concepts, including credential vaulting, session recording, just-in-time access, and/or privileged elevation
• Proven track record of delivering features or products that drive meaningful business outcomes
• Analytical and decisive with the ability to drive action even with incomplete or ambiguous information
• Excellent communication skills and ability to work cross-functionally with research, design, engineering, sales, and customer success teams
• A passion for Okta’s mission, coupled with curiosity and a drive to understand both business strategy and technical detail
• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience

Preferred:

• Domain knowledge or implementation experience with products related to privileged access management
• Hands-on technical background and prior experience in engaging deeply with technical customers and engineering
• Prior experience with building connector SDKs, APIs, or technical integrations
• Familiarity with zero trust, infrastructure-as-code, or cloud security tooling
• Advanced degree in a technical or business field

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P22466_3418593

Sr. Product Marketing Specialist, Cloud Service Providers (CSPs)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Core Responsibilities

Role Summary

As a Senior Product Marketing Specialist for Cloud Service Providers (AWS and Google Cloud), you will drive go-to-market efforts that align Okta’s identity platform with the business strategies and solutions of key global partners. You’ll be responsible for creating scalable sales plays, positioning frameworks, and enablement assets tailored to joint value propositions across multiple verticals and geographies.

This role demands a strategic, collaborative, and execution-oriented marketer who thrives on working cross-functionally with Sales, Product, Partner, and Regional Marketing teams to accelerate pipeline, partner-sourced revenue, and global awareness.

Go-to-Market Execution

• Support cross-functional product launches and solution rollouts in collaboration with CSP partners.
• Support integrated campaigns to drive CSP pipeline.
• Own the development of partner-specific value props, solution overviews, pitch decks, and playbooks.
• Collaborate with Enablement to plan and execute enablement materials, to be delivered both internally and externally (with partners).

Content Creation & Cross-functional Collaboration

• In collaboration with partner marketing and external agencies, author partner-branded content such as solution briefs, customer case studies, and blog posts to support demand gen and awareness.
• Partner with Campaigns, Field, and AR/PR to amplify CSP narratives and momentum.
• Support executive comms and partner events with messaging, abstracts, and on-stage presence content.

Qualifications

• 5+ years in B2B Product Marketing, Partner/Channel Marketing, or a GTM Strategy role
• Strong experience working with or supporting Cloud Service Providers (such as AWS and Google Cloud)
• Proven ability to create compelling messaging and enablement for technical and business audiences

• Demonstrated success in launching partner GTM programs that drive measurable results
• Excellent communication, project management, and cross-functional collaboration skills
• Adept at managing ambiguity, prioritizing effectively, and balancing strategic with tactical execution
• Bachelor’s degree required; MBA or equivalent experience preferred

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P24846_3413805

Sr. SEO Specialist - Job Description Overview

Okta is seeking a highly skilled and results-oriented Senior SEO Specialist to independently drive high-impact SEO and GEO work across Okta.com. This is a senior individual contributor role that requires full ownership, proactive problem-solving, and senior-level decision-making across technical, content, and analytical SEO initiatives. The ideal candidate demonstrates strong judgment, clear communication, operational rigor, fruitful cross-functional collaboration, and the ability to translate SEO insights into measurable business outcomes with minimal oversight. 

Strategic Leadership & Ownership

• Operate with minimal supervision, taking full ownership of all assigned work and proactively solving problems and identifying opportunities
• Self-initiate SEO checks, QA, competitive research, and the development of new ideas and strategies
• Manage multiple concurrent projects effectively, meeting both deadlines and quality standards while triaging needs based on business impact
• Create and communicate SEO strategy roadmaps with stakeholders and Okta leadership
• Proactively update manager and stakeholders on project status and progress
• Understands how to work in a collaborative team environment and enterprise organization who can be impactful via strong POVs, but can also 
• Stay current on industry changes (SEO, AI/GEO/AEO) and apply new insights to daily work and long-term strategy

Core SEO Execution

• Demonstrate SEO expertise consistent with 5+ years of professional experience, understanding the why behind SEO issues
• Identify and prioritize SEO gaps based on potential business impact and measurable outcomes (acquisition, performance)
• Utilize systems, checklists, and repeatable processes to ensure comprehensive and high-quality analysis and execution
• Maintain a strong working understanding of Okta’s business model and product offerings
• Correlate cause-and-effect relationships in SEO performance to synthesize trends and patterns
• Mentor and enable marketing and non-marketing stakeholders to adopt SEO best practices
• Develop best practice documentation to enable internal teams to self-service

Communication & Delivery

• Provide senior-level insights, synthesis, and actionable recommendations.
• Communicate complex SEO concepts clearly and effectively to both technical and non-technical audiences
• QA all work prior to stakeholder review, have a strong attention to detail, and anticipate stakeholder questions and address them proactively
• Use a self-owned resources and task management system (e.g., Asana) to manage work, files, tools, links, and deadlines with accurate status, ownership, and due dates

Qualifications

• 5+ years of professional experience demonstrating advanced SEO expertise (technical, content, and analytical).
• Knowledge of multiple SEO platforms such as STAT, SEMRush, Lumar/DeepCrawl, Looker Studio, Google Analytics, Google Search Console, Screaming Frog, and more.
• Experience with Adobe Experience Manager (AEM) is a plus
• Passionate about SEO, GEO, content strategy, AI, and digital marketing
• Proficiency in spreadsheets, including, but limited to functions such as VLOOKUPs, % change formulas, conditional formatting, and more.
• Comfortable navigating CMS platforms and making accurate site changes if needed
• Experience with reporting platforms like GA4, Adobe Analytics, Looker Studio, and more.
• Proven ability to leverage SEO tools, AI, and automation to increase efficiency and scale impact.
• Ability to create impactful slide decks, deliverables, and reporting materials for senior-level audiences
• A collaborative mindset that contributes positively to team velocity, quality, and morale.

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#P14372_3362158

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• • 5+ years pre-sales engineering experience
  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
  • An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
  • A Strong Understanding of Identity & Access Management (IAM)
    • SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
    • Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
  • A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • Experience with cloud platforms: AWS, Azure, GCP.
  • You are an elite communicator
  • Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
  • Confident dispensing knowledge to a highly skilled and experienced audience
  • Typically 10-25% travel
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
•  
•  This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

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