Ripple
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At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. We seek a Manager, Client Support who shares our commitment to excellence. You'll play a key part in delivering flawless service with innovative SaaS treasury and risk management solutions. You will lead a dynamic team and manage processes that ensure excellent client experiences.
WHAT YOU’LL DO:
- Inspire, mentor, and develop a team of Client Support Analysts, cultivating a culture where curiosity, accountability, and client-first thinking drive every interaction.
- Improve our onboarding and training programs by crafting experiences that ensure new analysts start off strong and steadily increase the team's overall expertise.
- Own the Client Support queue lifecycle with precision driving timely triage, prioritization, and fast, high-quality resolution.
- Step in as the go-to resource for complex technical challenges, bringing calm, curiosity, and expertise to every blocking issue.
- Obsess over the metrics that matter. SLAs, queue health, resolution times, and client satisfaction using data to continuously improve.
- Maintain a solid technical foundation across the team while promoting a culture of shared expertise, accessible documentation, and continuous learning.
- Stay ahead of the curve by reviewing and incorporating innovative support tools including AI-powered solutions to improve team efficiency and ensure an exceptional client experience.
- Be the passionate, informed voice of your team in cross-functional conversations advocating for your clients and your team clearly and confidently.
- Lead and manage escalations end-to-end, bringing structure, urgency, and clear communication to high-impact issues while partnering cross-functionally to drive swift resolution and restore client confidence.
- Coordinate the right internal resources when complexity demands it. Rally Customer Success Managers, Solutions Team members, and DevOps to address challenging issues together. Ensure no client problem goes unresolved.
WHAT YOU'LL BRING:
- 5+ years of hands-on support experience with a track record of improving the standard, not just meeting it.
- 2+ years in a leadership position involving direct oversight of individuals, with a genuine passion for growing others and building team culture.
- Familiarity with RSA/Symantec and SQL/reporting tools is a plus
- Comfortable working with SaaS support tools, with a focus on recognizing and implementing innovative solutions.
- A proven, consistent record of improving support benchmarks with the data to back it up and the drive to keep pushing.
- A natural communicator and collaborator, you clarify complex issues and manage multiple priorities without losing focus. You build cross-functional trust that helps things get done together.
- A deep commitment to your own growth and an infectious motivation to build high-performing, resilient teams around you.
- A grasp of financial theory and treasury management is a bonus.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.
You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.
WHAT YOU'LL DO:
- Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
- Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
- Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
- Escalate when needed with clear, well-documented context that helps Development move quickly
- Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
- Continuously look for ways to make support faster, smarter, and more scalable as we grow
- Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay
WHAT YOU'LL BRING:
- You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
- You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
- You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
- You build trust quickly and know how to balance strong client advocacy with good judgment
- You sweat the details, take ownership, and care about getting things right
- You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
- You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
- You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
- Familiarity with treasury, banking, or accounting concepts is a big plus
- You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
- You’re proactive, always learning, and constantly looking for ways to improve how things work
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.
You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.
WHAT YOU'LL DO:
- Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
- Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
- Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
- Escalate when needed with clear, well-documented context that helps Development move quickly
- Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
- Continuously look for ways to make support faster, smarter, and more scalable as we grow
- Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay
WHAT YOU'LL BRING:
- You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
- You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
- You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
- You build trust quickly and know how to balance strong client advocacy with good judgment
- You sweat the details, take ownership, and care about getting things right
- You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
- You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
- You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
- Familiarity with treasury, banking, or accounting concepts is a big plus
- You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
- You’re proactive, always learning, and constantly looking for ways to improve how things work
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
The Work
Ripple Treasury is a high-growth, $100M ARR SaaS business delivering mission-critical solutions for the Office of the CFO. Our adaptable, native digital platform serves the world’s most demanding finance organisations — enabling CFOs, Controllers, and Treasury teams to operate with greater speed, accuracy, and confidence; the “Clarity to Act”.
Our customers are large and enterprise-scale organisations, and we serve them through a fundamentally high-touch, relationship-driven model. We operate globally with significant presence across North America (US & Canada), Europe (London, Dublin, and Geneva), and Asia-Pacific (Singapore and Sydney). We are on a clear trajectory toward category leadership and are investing decisively in our customer experience and go-to-market capabilities to get there.
As Head of Customer Success, you will own the full post-implementation customer experience — from go live through to deep adoption and long-term advocacy — for a global, enterprise customer base where relationships are complex, stakes are high, and expectations are demanding. This is a seat on the Leadership Team and a pivotal role in driving how we retain, grow, and scale with our customers.
Your primary commercial mandate is the protection and growth of recurring revenue through disciplined retention management, pricing stewardship, and a deep commitment to driving product adoption. Where customers are getting maximum value from the platform, expansion naturally follows — and you will build the adoption engine that makes this a repeatable, measurable reality.
You will lead Customer Success, Support, and Customer Education, building the systems, talent, and AI-powered tooling required to deliver measurable, repeatable value at scale. You will be the voice of the customer in the leadership team, a trusted commercial partner to Sales, and the leader who sets the standard for what great customer experience looks like in enterprise FinTech.
Central to this role is the ownership of Ripple Treasury’s Customer Reference Programme. In enterprise software sales, references are not a courtesy — they are a commercial weapon. A well-prepared, enthusiastic reference from a peer CFO can accelerate a deal and eliminate competitive risk; a poor or unprepared one can destroy months of sales effort. Building a deep, diverse, and actively managed panel of reference customers is therefore a strategic priority for the business, and this role owns it end to end. The programme begins at implementation — identifying and nurturing potential advocates from the moment a customer goes live — and evolves throughout the customer lifetime into formal references, case studies, executive peer relationships, and public advocacy. Done well, the reference programme becomes one of Ripple Treasury’s most powerful go-to-market assets.
What you’ll do
Revenue Retention & Pricing Stewardship
- Own gross revenue retention (GRR) as the primary commercial accountability of the role — building the operational rigour, early-warning systems, and executive relationship depth to protect and grow the recurring revenue base.
- Lead the annual and in-cycle renewal process for enterprise accounts, ensuring renewals are managed proactively, professionally, and with a clear commercial strategy that reflects the value delivered.
- Act as a key voice in pricing decisions — partnering with Finance, Product, and Sales leadership to ensure price positioning is grounded in demonstrated customer value, market context, and long-term retention dynamics.
- Develop and manage a tiered account coverage model that matches resource intensity to account risk, strategic importance, and growth potential across the global portfolio.
- Maintain a real-time view of customer health, renewal risk, and commercial exposure across all regions, and report this clearly and confidently to the leadership.
Product Adoption & Customer Value Realisation
- Define and own the adoption framework for the business — including feature activation milestones, user engagement benchmarks, and outcome-based success metrics aligned to CFO priorities.
- Build structured Customer Success programmes — health check cadences, QBRs, and executive business reviews — that create a continuous conversation around value delivery and adoption progress.
- Partner with Product to ensure the platform is intuitive, well-documented, and supported by in-app guidance, self-serve resources, and AI-assisted help that reduces friction and accelerates time-to-value.
- Develop a Customer Education capability — including digital learning pathways, and power-user programmes — that embeds deep product knowledge within customer organisations.
- Use adoption data to generate account-level intelligence that Sales can act on: identifying expansion-ready customers, surfacing whitespace opportunities, and flagging where new use cases are gaining traction.
- Work closely with Sales and Marketing on the customer-led growth motion — ensuring CS insight feeds pipeline generation, case studies, and customer referral programmes.
Customer Support & Service Excellence
- Oversee the global Customer Support organisation, ensuring consistent, high-quality service delivery across all geographies and time zones (US, Canada, UK, Ireland, Switzerland, Singapore, and Australia).
- Set and hold the team accountable to SLA commitments and customer satisfaction benchmarks — including CSAT, NPS, and time-to-resolution — that reflect the high standards our enterprise customers expect.
- Drive a shift toward intelligent, AI-augmented support — deploying deflection tools, predictive issue detection, and AI-assisted case resolution that reduce effort for customers and free the team to focus on complex, high-value interactions.
- Ensure Support is positioned as a proactive function, not just a reactive one — flagging adoption gaps, product friction, and at-risk signals to CS and Product in real time.
AI-Powered Tooling & Operating Model
- Define and own the AI and technology roadmap for the Customer organisation — selecting, deploying, and continuously improving the tools that underpin CS, Support, and Education workflows.
- Champion the use of AI-driven customer health scoring that synthesises product usage data, support ticket patterns, engagement signals, and sentiment to provide a predictive, real-time view of each account.
- Deploy AI-assisted tooling for CSMs and Support teams — including intelligent playbook recommendations, automated at-risk alerts, AI-drafted customer communications, and summarisation of account history — to increase capacity and consistency.
- Use AI to scale the Quality Business Review process: automating data preparation, surfacing the most relevant insights per account, and enabling CSMs to spend more time on strategic conversation and less on slide preparation.
- Leverage AI-powered self-serve and in-product guidance to accelerate adoption journeys — reducing dependency on human-led intervention for common tasks and feature discovery.
- Build a culture of experimentation within the team — regularly testing new AI tools, measuring their impact on key metrics, and scaling what works across the global CS organisation.
- Partner with the Chief Technology Officer and Chief Product Officer to ensure the AI tooling strategy for the Customer team is aligned with the broader platform and data architecture.
Customer References & Advocacy
- Build and own a structured Customer Reference Programme that begins at implementation — identifying and nurturing potential reference customers from go-live, before they are ever needed by Sales, so that relationships are warm, stories are authentic, and references are given willingly rather than reluctantly.
- Partner with the implementation and onboarding teams to embed reference-readiness into the customer journey from day one — setting expectations with new customers early, capturing initial success stories at go-live, and progressively building the relationship depth required for credible, high-quality references as the account matures.
- Maintain a live, actively managed reference panel — segmented by industry, geography, use case, and customer size — that gives Sales the right reference for the right prospect at the right moment in every deal cycle. A generic reference is rarely as powerful as a matched one.
- Protect reference customers with the same rigour as pipeline — monitoring their health, acting quickly when sentiment shifts, managing reference fatigue by rotating requests thoughtfully, and ensuring that every reference commitment is properly briefed, prepared, and followed up with appropriate recognition.
- Work closely with Sales leadership to understand the deals where references are material to close — and escalate rapidly when a reference risk is identified. A single poor or unprepared reference in a competitive enterprise deal can be decisive; this function must be treated as a commercial priority, not an administrative one.
- Expand advocacy beyond individual reference calls — building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community.
- Track reference programme health as a formal metric — including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates — and report this to leadership alongside the core retention and adoption scorecard.
Voice of Customer & Cross-Functional Partnership
- Serve as the definitive internal champion for the customer, synthesising feedback, usage trends, and renewal signals into actionable insight for Product, Engineering, Marketing, and leadership.
- Establish robust VoC programmes — including NPS, QBRs, advisory councils, and win/loss analysis — that create a closed feedback loop from the frontline to the product roadmap and commercial strategy.
- Partner closely with the Head of Sales to align on the commercial handoff from post-sale to Sales, ensuring expansion opportunities identified through adoption data are translated into qualified pipeline.
- Represent the customer perspective in all leadership discussions.
Team Leadership & Organisational Development
- Build, lead, and inspire a globally distributed customer-facing organisation across Customer Success and Support, with a culture that is accountable, data-driven, and genuinely customer-obsessed.
- Develop a high-performance environment with clear career paths, coaching frameworks, and recognition programmes that attract and retain top talent across the US, Canada, UK, Ireland, Switzerland, Singapore, and Australia.
- Drive AI literacy and adoption within the team — ensuring every CSM and Support professional is equipped and expected to use AI tools as a core part of their daily workflow, not an optional add-on.
- Build the operational infrastructure — playbooks, KPI frameworks, health scoring, CS platforms, and reporting cadences — that makes the team scalable without losing the quality and personalisation that enterprise customers expect.
What you’ll bring
Essential Experience
- 10+ years of progressive experience in customer-facing leadership roles within B2B enterprise SaaS, with at least 3–5 years at the top table with clear ownership of post-sale revenue and retention.
- Demonstrated track record of achieving and defending strong GRR metrics at scale — ideally in a $50M–$200M ARR SaaS business — with experience navigating complex enterprise renewal negotiations.
- Proven experience building and scaling product adoption programmes that create a measurable link between feature engagement and commercial outcomes.
- Deep experience partnering with Sales on customer-led growth motions — turning CS insight into pipeline and customer advocacy into revenue.
- Hands-on experience deploying AI and automation tools within a CS or Support organisation — including customer health platforms, AI-assisted workflows, and self-serve/deflection tools.
- Experience serving customers in the Office of the CFO, financial technology, ERP, FP&A, treasury, or GRC verticals is highly desirable — the ability to converse credibly with CFOs and finance leaders is essential.
- Proven ability to manage high-touch relationships with enterprise or Fortune 500 customers, including executive sponsorship at C-Suite level across multiple geographies.
- Track record of building globally distributed teams that operate cohesively across time zones, cultures, and regulatory environments.
Leadership Attributes
- Customer obsessed — you hold a deeply held belief that customer outcomes and business outcomes are inseparable, and you bring this perspective to every internal decision.
- Commercially grounded — you understand that retention, pricing, and adoption are interconnected levers, and you manage them with precision and strategic intent.
- AI-forward — you are genuinely enthusiastic about the potential of AI to change how customer organisations operate, and you have the credibility and hands-on experience to lead this transformation.
- Data-driven — you operate from insight, not instinct alone; you are comfortable with health scoring models, cohort analysis, adoption funnels, and leading vs lagging indicators.
- Executive presence — you are credible, compelling, and confident in front of enterprise customer executives.
- Builder’s mindset — you are energised by the opportunity to create structure, process, and capability in a business that is still scaling, and you know the difference between building for now and building for scale.
- Collaborative and Sales-aligned — you see CS and Sales as one commercial team with different roles, and you invest in making the partnership between them a genuine competitive advantage.
Preferred Background
- Experience in financial technology, ERP, FP&A, treasury, or GRC SaaS solutions.
- Previous exposure to private equity or venture-backed high-growth environments.
- Familiarity with market leading CS and CRM platforms.
- Working knowledge of AI tools relevant to CS operations: LLM-based summarisation, predictive health scoring, AI-assisted communication, and in-product guidance platforms.
- Multilingual capability or deep experience leading teams across English, Spanish, French, and German-speaking markets.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Staff Full-Stack Software Engineer (.NET & Azure)
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
THE WORK:
As a Staff Software Developer, you will own the platform delivering financial clarity to businesses from SMEs to Fortune 500 enterprises. You will build full-stack, cloud-native solutions on Azure. You will link modern technology with leading financial organizations and lead the engineers around you. You will set technical direction, champion continuous improvement, and facilitate no/low-code bank connector configurations that connect our platform to the world's leading banks. If you enjoy working with intricate decentralized architectures and thrive in a you-build-it-you-run-it culture, this opportunity is for you. You will help shape how the world manages its finances.
WHAT YOU’LL DO:
- Work alongside architects and product managers to develop, estimate, and deliver new features spanning the full stack — front-end, server-side, and database tiers. Invent solutions that matter at scale.
- Harness the full power of Azure to architect cloud-native solutions that are scalable, resilient, and built to perform under real-world demand
- Drive continuous improvement across our software applications, owning delivery pipelines and feature flags to ensure seamless, confident integration and deployment
- Champion quality at every layer — leading rigorous unit, integration, performance, and security testing to ship software that is genuinely production-ready
- Own reliability across the full environment lifecycle, using observability tools and logging to swiftly diagnose and resolve issues in development, test, and production
- Be a force multiplier for the team — staying ahead of tech trends, engaging with the broader tech community, mentoring fellow engineers, and leading technical design and code reviews
- Set the standard relentlessly — finding opportunities to sharpen team operations, processes, methodologies, and technology choices in pursuit of engineering excellence
- Ensure every piece of work meets the highest quality, operational, and architectural standards, directly contributing to the organization's success
- Play a unique and strategic role in facilitating the configuration of no/low-code bank connectors with top-tier financial institutions, bridging modern platforms with the world's leading banks
- Embrace full ownership through the team's YBIYRI (you-build-it-you-run-it) model, including active participation in the on-call pager rotation
WHAT YOU'LL BRING:
- Someone who takes initiative to guide others and collaborate across teams, writes stellar code, solves complex problems under pressure, and brings creative energy to every challenge
- Bachelor's degree in Computer Science or equivalent professional experience, with at least 8 years of hands-on application development experience
- An expert in application development best practices, cloud architecture, and deployment, with deep experience building robust solutions in complex distributed systems
- Deep expertise in ASP.NET/Core and C#, with expert-level Microsoft SQL Server database development and daily use of Visual Studio
- Extensive hands-on experience with Azure Services, including designing and implementing CI/CD pipelines within Azure DevOps
- Highly accomplished in building web applications using Angular with TypeScript, with strong command of TDD and BDD practices and familiarity with JavaScript frameworks
- A proven mentor and multiplier — growing fellow engineers, influencing across teams, and championing continuous improvement as an agent of change
- Highly analytical, data-driven, and deeply committed to quality, with a keen understanding of customer needs and the vision to advance both technology and product
- A self-starter and fast learner who communicates effectively with technical and non-technical partners, thrives in cross-functional global agile teams, and delivers with minimal supervision
- Advanced skills in fixing technical issues, solid understanding of Windows operating system principles, and experience in the financial industry is a plus
Other common names for this role: Staff Full-Stack Engineer, Staff Software Engineer (.NET &Azure)
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
THE WORK:
As a Staff Software Developer, you will own the platform delivering financial clarity to businesses from SMEs to Fortune 500 enterprises. You will build full-stack, cloud-native solutions on Azure. You will link modern technology with leading financial organizations and lead the engineers around you. You will set technical direction, champion continuous improvement, and facilitate no/low-code bank connector configurations that connect our platform to the world's leading banks. If you enjoy working with intricate decentralized architectures and thrive in a you-build-it-you-run-it culture, this opportunity is for you. You will help shape how the world manages its finances.
WHAT YOU’LL DO:
- Work alongside architects and product managers to develop, estimate, and deliver new features spanning the full stack — front-end, server-side, and database tiers. Invent solutions that matter at scale.
- Harness the full power of Azure to architect cloud-native solutions that are scalable, resilient, and built to perform under real-world demand
- Drive continuous improvement across our software applications, owning delivery pipelines and feature flags to ensure seamless, confident integration and deployment
- Champion quality at every layer — leading rigorous unit, integration, performance, and security testing to ship software that is genuinely production-ready
- Own reliability across the full environment lifecycle, using observability tools and logging to swiftly diagnose and resolve issues in development, test, and production
- Be a force multiplier for the team — staying ahead of tech trends, engaging with the broader tech community, mentoring fellow engineers, and leading technical design and code reviews
- Set the standard relentlessly — finding opportunities to sharpen team operations, processes, methodologies, and technology choices in pursuit of engineering excellence
- Ensure every piece of work meets the highest quality, operational, and architectural standards, directly contributing to the organization's success
- Play a unique and strategic role in facilitating the configuration of no/low-code bank connectors with top-tier financial institutions, bridging modern platforms with the world's leading banks
- Embrace full ownership through the team's YBIYRI (you-build-it-you-run-it) model, including active participation in the on-call pager rotation
WHAT YOU'LL BRING:
- Someone who takes initiative to guide others and collaborate across teams, writes stellar code, solves complex problems under pressure, and brings creative energy to every challenge
- Bachelor's degree in Computer Science or equivalent professional experience, with at least 8 years of hands-on application development experience
- An expert in application development best practices, cloud architecture, and deployment, with deep experience building robust solutions in complex distributed systems
- Deep expertise in ASP.NET/Core and C#, with expert-level Microsoft SQL Server database development and daily use of Visual Studio
- Extensive hands-on experience with Azure Services, including designing and implementing CI/CD pipelines within Azure DevOps
- Highly accomplished in building web applications using Angular with TypeScript, with strong command of TDD and BDD practices and familiarity with JavaScript frameworks
- A proven mentor and multiplier — growing fellow engineers, influencing across teams, and championing continuous improvement as an agent of change
- Highly analytical, data-driven, and deeply committed to quality, with a keen understanding of customer needs and the vision to advance both technology and product
- A self-starter and fast learner who communicates effectively with technical and non-technical partners, thrives in cross-functional global agile teams, and delivers with minimal supervision
- Advanced skills in fixing technical issues, solid understanding of Windows operating system principles, and experience in the financial industry is a plus
Other common names for this role: Staff Full-Stack Engineer, Staff Software Engineer (.NET &Azure)
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Senior Full-Stack Software Engineer (Azure &.NET)
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
THE WORK:
As a Senior Software Developer, you will build and own the platform powering financial clarity for businesses from SMEs to Fortune 500 enterprises. You will own full-stack feature delivery across front-end, server-side, and database tiers — leveraging Azure to craft scalable, resilient cloud solutions at the core of a fast-growing SaaS product. You will shape technical direction and mentor fellow engineers within a you-build-it-you-run-it team that holds itself to the highest standards. If you are energized by complex distributed systems and want to make a measurable impact on how the world manages its finances, this is the opportunity for you.
WHAT YOU’LL DO:
- Partner with architects and product managers to design, estimate, and deliver cutting-edge features across the full stack — front-end, server-side, and database tiers
- Leverage Azure services to build powerful, scalable, and resilient cloud-native solutions
- Improve software applications and own delivery pipelines and feature flags, ensuring seamless integration and deployment
- Drive rigorous unit, integration, and non-functional testing — including performance and security — to guarantee production-ready software
- Use observability tools and logging to diagnose and resolve issues across development, test, and production environments
- Stay ahead of tech trends, engage with the broader tech community, mentor fellow engineers, and lead technical design and code reviews
- Continuously improve team operations, processes, methodologies, and technology choices, holding every practice to a high standard
- Ensure all work meets quality, operational, and architectural standards, contributing to the organization's broader success
- Embrace the team's YBIYRI (you-build-it-you-run-it) model, including active participation in the on-call pager rotation
WHAT YOU'LL BRING:
- Bachelor's degree in Computer Science or relevant equivalent experience, with at least 5 years of application development experience
- Experienced and proficient in application development guidelines, cloud architecture, and deployment
- Deep expertise in ASP.NET/Core and C#, with advanced knowledge of Microsoft SQL Server
- Hands-on experience with Azure Services, Azure DevOps, and designing and implementing CI/CD pipelines
- Extensive experience building web applications using modern JavaScript frameworks, with a strong grasp of TDD and BDD practices
- Proven track record to influence and mentor developers within an agile team environment
- Skilled in reviewing and estimating user stories as part of an agile delivery process
- Strong troubleshooting skills with hands-on experience in production application support
- Solid understanding of Windows operating system principles and administration
- Experience in the financial industry is a plus
Other common names for this role: Senior Full-Stack Engineer, Senior Software Engineer, Cloud & Full Stack, Senior Full-Stack Engineer - Azure & .NET
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Manager, Software Engineering (Cloud Infrastructure)
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
THE WORK:
As a Cloud Infrastructure Manager you will deliver premier cloud solutions at the intersection of traditional finance and crypto-native innovation. You will own the platforms that keep Ripple's products highly available, performant, and secure. You will be part of Ripple Treasury and will help scale the cloud foundation behind 40+ years of treasury expertise and trillions in annual payments volume for SMEs through Fortune 500 customers. This role will lead a seasoned team across Azure and AWS, set the direction for our Internal Developer Platform, and raise the bar on reliability, observability, and operational excellence. If you are energized by hard distributed-systems problems and want to help redefine corporate treasury in the Internet of Value, this is the opportunity for you.
WHAT YOU’LL DO:
- Lead and encourage a team of Infrastructure engineers to continuously deliver availability and reliability of Ripple products.
- Apply strong instincts for Platform Engineering and developing Internal Developer Platforms.
- Build and operate production software at internet scale.
- Collaborate closely with key partners and engage directly with engineering customers to understand their needs and improve their experience.
- Own, craft, and maintain processes and tooling for the infrastructure organization, while incorporating your own tooling and processes.
- Support operations for infrastructure features and services.
- Build in observability for internal infrastructure services and provide related observability frameworks for applications.
- Minimize mean time to resolve incidents by reacting to monitoring alerts and problems reported by employees or customers in a timely manner.
WHAT YOU'LL BRING:
- Strong familiarity with Azure and AWS tools and services.
- 10+ years of total experience with 5+ years of management experience in building and leading diverse software infrastructure engineering teams.
- Experience building and operating highly reliable distributed systems in a cloud environment.
- Customer-focused curiosity, passion for technology, pragmatic thinking, and the ability to jump into an ambiguous area and break down complex problems.
- Demonstrated experience improving the reliability and operational automation of complex, multi-tier systems.
- A strong product outlook along with experience delivering large, complex projects in collaboration with a variety of cross-functional partners across technology, operations, and business.
- Experience with monitoring systems and incident management.
- Experience operating software as a service.
- Experience participating in incident response.
- Experience working in FinTech is a bonus.
Other common names for this role: Cloud Infrastructure, Azure Infrastructure
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
The Financial Controller acts as the senior accounting officer in charge of financial reporting, general ledger accuracy, and control measures across Hidden Road's OTC operating entity and its BVI offshore entities. This position is not responsible for FCM or broker-dealer regulatory capital reporting. Instead, it concentrates on sub-consolidated and entity-level financial statements, intercompany accounting, management reporting, and governance frameworks to support a complex multi-jurisdictional corporate structure.
The Controller will work closely with the CFO, Legal, and Tax teams to ensure the group's offshore entities are accurately accounted for. They will also ensure intercompany transactions are recorded correctly and eliminated. Additionally, they will help the firm's financial reporting systems grow with the business. This role demands a skilled accountant experienced in financial services, knowledgeable about offshore holding structures, and able to handle accounting challenges in a fast-growing digital asset company.
WHAT YOU’LL DO:
Financial Reporting and General Ledger
- Handle the monthly, quarterly, and annual financial close process for the OTC entity and all BVI entities, guaranteeing accuracy, completeness, and timeliness of results.
- Prepare and review entity-level, divisional reporting, and sub-consolidated financial statements in accordance with US GAAP, including accurate presentation of intercompany balances, investment in subsidiaries, and offshore entity results.
- Lead the general ledger and chart of accounts for all in-scope entities, guaranteeing consistent handling and suitable segregation of activity by legal entity.
- Handle revenue recognition within the OTC book, encompassing fee income, spread income on matched principal transactions, along with any performance or incentive allocations.
- Oversee accruals, prepayments, fixed asset accounting, and other balance sheet substantiation processes.
Intercompany and Consolidation Accounting
- Manage all intercompany transactions across the Hidden Road group, including service fee arrangements, funding flows, cost allocations, and intercompany loans.
- Design and implement intercompany accounting policies, ensuring transactions are properly documented, priced on arm's-length terms, and eliminated appropriately in consolidation.
- Coordinate with the regulated entity finance teams (FCM/BD) to ensure intercompany positions and flows are reconciled and consistently reported across the group.
- Prepare sub-consolidation workpapers and supporting schedules, including minority interest calculations and currency translation adjustments where applicable.
- Assist with transfer pricing documentation in collaboration with the Tax function.
BVI Entity Governance and Offshore Accounting
- Keep the books and records of Hidden Road's BVI holding and operating entities up to date, ensuring adherence to relevant accounting standards and local statutory requirements.
- Collaborate with offshore legal counsel, registered agents, and any local accounting service providers to fulfill statutory filing and governance obligations.
- Manage equity accounting for investments held through BVI structures, including capital contributions, distributions, and fair value assessments of underlying holdings.
- Monitor cash and funding positions within offshore entities, coordinating with Treasury on upstreaming, downstreaming, and cross-entity cash management.
- Assist with parental guarantee or support arrangements between BVI entities and regulated subsidiaries, making sure disclosure aligns with applicable accounting standards.
Accounting for Digital Assets
- Implement current GAAP guidelines for digital asset accounting. The role involves fair value measurement according to ASC 820 and the FASB's ASU 2023-08 framework for crypto asset holders.
- Maintain accounting policies for digital asset positions held by OTC and BVI entities, including recognition, measurement, impairment, and derecognition.
- Work alongside Custody and Operations to reconcile on-chain and off-chain digital asset positions, ensuring the balance sheet presentation is complete and accurate.
- Stay on top of updates from SEC, FASB, and IASB on digital asset accounting and provide the CFO with insights on the impact to accounting policies.
Management Reporting and CFO Partnership
- Produce monthly management accounts and variance analysis for the OTC and BVI entities, including P&L attribution, balance sheet movements, and critical performance measures.
- Develop and maintain financial models that support budgeting, forecasting, and multi-year planning processes for the non-regulated entities.
- Prepare board and investor reporting packages for offshore entities, including financial summaries, capital position updates, and narrative commentary.
- Collaborate with the CFO on ad hoc analysis, new entity structuring, and financial due diligence related to strategic transactions or new product launches.
Internal Controls and Audit
- Develop and uphold a reliable internal control environment within the OTC and BVI entities, encompassing reconciliation frameworks, approval workflows, and exception reporting.
- Function as the key point of contact for external auditors throughout the audit of in-scope entities; handle PBC deliverables, address audit questions, and facilitate financial statement sign-off.
- Develop and maintain accounting policies and procedures documentation encompassing all significant accounting areas.
- Detect control weaknesses or process shortcomings and guide corrective actions in collaboration with Finance leadership.
Team and Systems
- Build and lead a small, high-quality accounting team supporting the OTC and offshore entity perimeter.
- Use Python or data tools to automate reconciliations, build reporting pipelines, or handle large position datasets.
- Encourage use and improvement of the firm's accounting systems and ERP infrastructure, including chart of accounts design, reporting hierarchies, and automated reconciliation tools.
- Partner with Technology on financial system enhancements and integration with middle and back-office platforms.
WHAT YOU'LL BRING:
Required
- CPA (active) required.
- Bachelor's degree or equivalent experience in Accounting, Finance, or a related field; advanced degree a plus.
- 10+ years of progressive accounting experience, with relevant exposure to financial services, asset management, or trading entities.
- Strong technical GAAP proficiency, including consolidation, intercompany elimination, equity method accounting, and revenue recognition.
- Experience handling the bookkeeping and documentation for multiple legal entities, including non-US or offshore structures.
- Confirmed capability to lead a financial close process from start to finish, encompassing general ledger, reconciliations, and financial statement preparation.
- Comfort operating in a fast-paced, high-growth environment with evolving processes and organizational change.
Preferred
- Experience handling accounting and governance for BVI, Cayman, or other offshore entities, including understanding statutory reporting obligations and registered agent interactions.
- Understanding of digital asset accounting under US GAAP, including familiarity with ASU 2023-08 (fair value accounting for crypto assets) and on-chain/off-chain reconciliation methods.
- Proficiency with Python or other data analysis tools to drive greater efficiency in the function.
- Background in prime brokerage, OTC derivatives, or structured finance — sufficient to understand the economic substance of transactions being accounted for.
- Experience with intercompany transfer pricing documentation and how it relates to financial reporting.
- Previous experience at a Big 4 or national accounting firm concentrating on financial services or alternative investment funds.
- Experience with ERP rollout or accounting system transition within a financial services environment.
Skills You'll Use Every Day
- Deep command of US GAAP with the ability to research, interpret, and apply complex standards to novel transactions in a digital asset context. Technical Accounting Excellence:
- Understands the rigor required to maintain clean, well-documented books across multiple legal entities and jurisdictions. Entity Governance:
- Capable of forming and defending accounting positions, bringing up issues appropriately, and exercising sound professional judgment under ambiguity. Judgment & Independence:
- Develops strong working connections across Finance, Legal, Tax, Operations, and executive leadership. Collaboration:
- Thinks in systems and processes, not just transactions — able to design control frameworks and reporting infrastructure that scale with business growth. Scalability Approach:
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
We are seeking an innovative and forward-thinking Staff Data Scientist and Engineer passionate about building a world-class platform through a world-class team. Driving the technical direction the technology, the evolution of team, and the engineering excellence to make magic happen.
What You’ll Do:
- Technical Leader Platform Data team to build a robust, scalable and resilient data platform serving all portfolio applications
- Collaborate with solution teams, product managers, and deliver robust cloud-based Data platform and solutions
- Make decisions on the solution and the design, architecture, and delivery of systems
- Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and evaluating technical design & code
- Active coach and mentor to your team and grow them in their skills
- Drive agile development and analytical methodologies every day
- Strive to continuously improve the operations, processes, methodologies, technology choices, and practices of the team
- Interact with your team, customers, and peers to share information and improve cross-department processes
- Strive for transparency and partnership between our engineers and our business partners
- Engage in concept discussions, and proposed technology solutions, to meet business objectives and influence such decisions
- Work with multi-functional project teams on solution architecture options for design
- Ensure all work meets quality, operational, and architectural standards needed for organizational success
- Participate in the team’s YBIYRI model (you-build-it-you-run-it), which includes participating in their on-call pager rotation.
Who You Are:
- Leadership acumen, first and foremost
- Strong aptitude with software development lifecycle and engineering excellence processes, Agile methodologies, and the ability to project manage moderately sized projects
- Deep data engineering experience in complex distributed systems
- Strong technical acumen which allows you to be responsible for the technical domain
- Hands-on approach and ready to deep dive into code details with the team
- Strong communication, coordination and influencing skills
- Expert in automation with ETL process, data movement with data medallion architecture
- Deep knowledge and experience with languages/frameworks/tooling (Databricks, SQL, Python, PowerShell, C#/.NET, SQL Server, PostgreSQL, Data Lake/Lakehouse, Qlik, Zoho Analytics, Azure PaaS services)
- Expertise with Izenda, SSRS and AWS Data Services a bonus
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
As the Physical Security Systems Specialist, you will lead all aspects of Ripple's Global Security strategy for physical security systems. This role involves coordinating the entire lifecycle of our access control and video surveillance infrastructure. Responsibilities range from initial development and managing projects for new builds to providing daily operational support and handling break/fix issues. Your knowledge will be essential to maintaining the strength and efficiency of security technology across Ripple's worldwide operations.
A core responsibility of this role will be to apply technical solutions to improve existing processes. This ensures our program stays modern and adapts to Ripple’s changing risk profile. You will be required to go beyond traditional management by:
- Bringing to bear Technology to Improve Processes: Proactively identify and deploy innovative technical solutions to improve existing physical security processes. This includes integrating analytics powered by AI, automation, and advanced data correlation to improve efficiency, reduce manual oversight, and provide proactive threat intelligence.
- Encouraging a Culture of Innovation: Offer expert insights on new security technologies and suggest methods to protect our systems from future threats. Integrate solutions that enable Ripple's technical security program to grow efficiently.
- The role will lead efforts to keep our technical security infrastructure flexible and strong. It will adapt to new and complex threats as Ripple’s business and global presence grow.
WHAT YOU'LL DO:
- Act as the lead resource for technical security, sharing insights on new technologies and supporting the architecture, engineering, and integration of global physical security systems.
- Build, implement, and maintain Ripple's global technical security infrastructure, ensuring its reliability, resilience, and efficiency across both on-premise and cloud environments.
- Develop and enforce global physical security standards and technical specifications to ensure long-term resilience and compliance with internal, external, and regulatory requirements.
- Manage the full lifecycle of physical security projects, including developing and driving roadmap and budget requirements for design-build, break-fix, and preventive maintenance (PPM).
- Lead vendor relationships, measuring the performance of third-party contractors and security integrators to ensure successful installation, troubleshooting, and continuous support for all security systems.
- Coordinate system administration, configuration, and maintenance of security systems, including monitoring and managing all software and firmware updates to ensure consistent functionality.
- Deploy innovative security solutions by bringing to bear existing tool suites and your deep knowledge of the latest technological advancements to achieve effective risk management and efficiencies.
- Conduct regular audits and assessments to ensure that all technical security systems meet and exceed regulatory and company requirements.
- Provide expert technical support in-region for new security systems and, where necessary, lead the project management of security system changes from planning to progress reporting.
WHAT YOU'LL BRING:
- Proven expertise shown through a minimum of five years’ experience handling enterprise physical security systems, including access control, visitor management, and CCTV systems such as Avigilon or Alta Open, with growing responsibility.
- Intermediate to advanced knowledge of information technology operations supported by work experience, education or certification including ITSM/ITIL, PMP, etc.
- Experience managing people, projects and vendors with successful delivery in a timely manner and on-budget.
- Strong sense of integrity, and the capability to manage confidential issues professionally with suitable judgment and maturity.
- Determination and the skill to develop from the beginning are essential.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
WHAT YOU'LL DO
- Own and implement the content strategy that fuels our growth marketing and demand generation efforts across the full funnel.
- Partner closely with Growth, Product Marketing, Brand and Comms to translate campaign priorities into high-performing content assets.
- Develop and manage multi-channel content programs including paid media content, landing pages, email nurture sequences, case studies, sales enablement materials, webinars, and thought leadership.
- Write and be responsible for production of compelling, conversion-focused content optimized for performance and experimentation.
- Manage the editorial calendar aligned to growth goals and revenue targets.
- Use performance data to continuously test, iterate, and optimize messaging, formats, and distribution channels.
- Ensure consistent brand voice and messaging across all demand gen touchpoints.
- Support SEO-driven growth initiatives in collaboration with the organic/SEO team.
- Track and report on content performance, pipeline impact, and ROI.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in content marketing, ideally focused on demand generation or growth marketing in a B2B environment.
- Proven track record of creating content that drives measurable pipeline and revenue impact.
- Strong writing and editing skills with the ability to adapt tone for different channels and audience segments.
- Deep understanding of full-funnel marketing and how content supports each stage.
- Experience partnering cross-functionally with a variety of teams.
- Proficient in Asana, GSuite, Slack, Content Management Systems (Sanity), AI tools
- Strong attention to detail, understanding that quality takes precedence over speed or quantity.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker who is also comfortable rolling up their sleeves to execute.
- Experience in the financial services or blockchain industry strongly preferred.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
WHAT YOU’LL DO
- Partner with Business Partners and GTM leaders to understand priorities, surface insights, and recommend actions — acting as a strategic partner, not just a reporting resource
- Translate business questions into clear, compelling narratives and visual insights that anticipate trends, opportunities, and risks
- Present findings confidently to senior stakeholders, adapting the message to technical and non-technical audiences
- Develop predictive models and forecasting frameworks to support strategic decision-making across GTM functions
- Create scenario analysis and "what-if" modeling to support strategic planning initiatives
- Identify patterns and anomalies in data that signal emerging opportunities or potential challenges
- Build forward-looking dashboards and reports that enable teams to act proactively rather than reactively
- Proactively identify inefficiencies in GTM processes and drive cross-functional improvements — defining the problem, quantifying the impact, and tracking outcomes
- Enable Business Partners to utilize available tools and data through training, documentation, and ongoing supportIdentify data gaps and root causes impacting analytical accuracy and collaborate with Data Architect and Data Engineer to prioritize improvements
- Contribute to data governance standards, definitions, and best practices across the GTM tech stack
WHAT YOU'LL BRING:
- 5+ years of experience in a RevOps, Sales Operations, or GTM analytics role within a SaaS or technology environment — candidates from pure BI or data engineering backgrounds without commercial operations exposure will not be considered
- Proven stakeholder management skills, with experience building credibility with Sales, Marketing, and Customer Success leaders
- Demonstrated track record of driving business or process improvements using data — not just reporting on outcomes, but influencing them
- Strong storytelling ability: structuring a narrative, building a business case, and presenting recommendations to senior audiences
- Strong understanding of GTM metrics and KPIs across the full revenue funnel
- Advanced proficiency in data visualisation tools (Power BI, Tableau, Looker, or similar)
- Strong SQL skills for data extraction and manipulation; Python a plus
- Experience with predictive analytics, statistical modelling, or forecasting techniques
- Experience working with Salesforce and marketing automation platforms (HubSpot preferred)
- Familiarity with tools such as Gong, ZoomInfo, or Loopio a plus
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.
We are hiring a Project Manager to drive client implementations and strategic initiatives. As a Project Manager, you will work closely with internal and external teams to manage project scope, develop timelines and deliverables, coordinate resources, facilitate communication across stakeholders, oversee the execution of client objectives, and proactively escalate risks as needed.
This position requires strong project governance, process orientation, and client relationship management skills to drive structured planning and execution across multiple projects (typically 10-12 engagements). Exceptional organizational, problem-solving, and leadership abilities are essential to delivering high-quality outcomes.
WHAT YOU’LL DO:
- Collaborate with product, implementation, development, consultants, and customer success teams to align project objectives and execution.
- Develop and maintain integrated project plans in accordance with GTreasury’s project management standards.
- Manage project schedules, deadlines, and milestone tracking for internal and external stakeholders.
- Define and track critical success factors for each project, ensuring alignment with client objectives.
- Monitor and manage project budgets, ensuring financial adherence and proactive cost tracking.
- Identify and mitigate project risks, clarify roles and responsibilities, and escalate issues as needed.
- Establish project governance, ensuring oversight and compliance with delivery standards.
- Lead project communication, including regular status updates to executives, stakeholders, and business units.
- Identify opportunities for process improvements, automation, and efficiency enhancements
WHAT YOU'LL BRING:
- 3+ years of experience in client-facing project management, preferably within a SaaS or B2B software environment.
- Strong relationship-building skills, with the ability to engage and influence stakeholders at various levels.
- Excellent listening, presentation, and consultative skills.
- Experience managing multiple complex projects simultaneously, often with remote resources and global teams.
- Strong technical aptitude and understanding of Treasury Management Systems (TMS) and financial software products.
- Proven ability to proactively identify, track, and manage project risks and issues.
- Highly organized with a track record of successfully delivering projects on time and within budget.
- Exceptional verbal and written communication skills, with the ability to tailor messages for different audience
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, and governments, we are improving the global financial system. Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer.
We believe data-driven decisions are the heartbeat of a successful enterprise. As a Professional Services Consultant, you are the critical link between our cutting-edge technology and the real-world financial goals of our global clients. Your mission is to deeply understand a client's unique business environment and architect a SQL-backed configuration that transforms their treasury operations into a powerhouse of efficiency.
WHAT YOU’LL DO:
- Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements.
- Solution & Data Architecture: Design the "To-Be" state, determining the optimal configuration of Ripple Treasury. You will be responsible for the structural integrity of the data migration and system integration.
- Advanced SQL Engineering: Design and execute complex SQL scripts for data mapping and custom reporting. While we leverage AI tools to accelerate script creation, you will own the validation, optimization, and "sanity-checking" of all code.
- Technical Troubleshooting: Act as the Tier 3 point of contact for implementation issues, diagnosing and resolving data-level discrepancies by tracing logic through complex database schemas.
- Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes using data-driven insights.=
- Implementation & Configuration: Take a hands-on approach to configuring the platform, ensuring the technical setup—from the UI to the database—aligns perfectly with the strategic vision.
- Enablement & Training: Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI.
WHAT YOU'LL BRING:
- SQL Logic & Structure: 3+ years of expert-level proficiency in SQL. You must demonstrate "Architectural Thinking"—the ability to understand relational database design and indexing without relying solely on AI-generated syntax.
- Technical Aptitude: Experience navigating complex software ecosystems and understanding exactly how data flows between treasury systems, banks, and ERPs.
- AI Augmentation Literacy: Experience using AI tools to increase coding velocity, coupled with the critical eye necessary to debug and refine AI-produced logic.
- Implementation Background: 3+ years of experience in client-facing solution consulting or software implementations, specifically in ERP or SaaS.
- Treasury Domain Expertise: Deep knowledge of cash management, payments, risk, or hedge accounting.
- Financial Fluency: Comfortable discussing cash flow, debt, and financial risk with Corporate Treasury and Accounting teams.
- Consultative Mindset: You don't just take orders; you ask "why," challenge the status quo, and lead clients toward better outcomes.
- Communication Skills: The ability to translate "tech-speak" (SQL logic and API structures) into "CFO-speak" (ROI and financial risk mitigation).
- Problem-Solving DNA: A passion for diagnosing issues at the root cause rather than applying "band-aid" fixes to data errors.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.
At Ripple Treasury, we believe that data-driven decisions are the heartbeat of a successful enterprise. As a Professional Services Consultant, you are the critical link between our cutting- edge technology and the real-world financial goals of our global clients. You aren't just implementing a platform; you are a digital architect and a trusted advisor. Your mission is to deeply understand a client's unique business environment, prescribe industry best practices, and architect a configuration that transforms their treasury operations into a powerhouse of efficiency.
WHAT YOU’LL DO:
- Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements
- Solution Architecture: Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury’s suite to meet specific client goals
- Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes
- Implementation & Configuration: Take a hands-on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision
- Enablement & Training: Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI from our solutions
- Cross-Functional Collaboration: Partner with Sales, Product, and Engineering teams to provide client feedback and influence the future of our product roadmap
WHAT YOU'LL BRING:
- 3+ years experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS
- Consultative Mindset: experience in roles where you don’t just take orders; you ask "why," challenge the status quo, and lead clients toward better outcomes
- Technical Aptitude: experience navigating complex software ecosystems and understanding how data flows between treasury systems, banks, and ERPs
- Communication Skills: experience translating "tech-speak" into "CFO-speak," making complex financial concepts accessible and compelling
- Treasury Domain Expertise: Deep knowledge of cash management, payments, risk, or hedge accounting
- Financial Fluency: Previous experience working with Corporate Treasury, Accounting, and/or Finance - comfortable discussing cash flow, debt, and financial risk
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
GTM Systems Architect, Ripple Treasury (AI & Automation)
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple is evolving how we go-to-market, and we are looking for a technical GTM Systems Architect to join the Ripple Treasury marketing team. This is a high-impact individual contributor (IC) role focused on building a modern "Marketing Operating System" that leverages AI and automation to scale our treasury solutions globally. You will be the architect connecting multiple tools (Gemini, Claude, CRM, and automation platforms) to create a seamless, high-velocity engine for marketing campaigns and programs.
WHAT YOU'LL DO:
- Build the Marketing OS: Design and maintain a unified marketing operating system that connects disparate tools to automate the end-to-end lifecycle of marketing programs.
- AI Integration: Deploy LLMs (specifically Gemini, Claude, and GPT-4) as logic layers within marketing workflows to automate content personalization, lead research, and campaign triggers.
- System Orchestration: Use automation platforms (e.g., Zapier, Make, n8n, or Clay) to build "waterfalls" that link Ripple’s internal data with external market signals.
- Cross-Functional Engineering: Partner with Marketing Ops, Data Science, and Product teams to ensure the Marketing OS integrates deeply with Ripple Treasury’s core data infrastructure.
- Process Automation: Replace manual marketing tasks with automated agents that handle everything from regional trend identification to actionable performance reporting.
- Technical Optimization: Continuously experiment with new AI tools and prompt engineering techniques to improve the speed, cost-efficiency, and ROI of GTM initiatives.
WHAT YOU'LL BRING:
- The Hybrid Profile: 3-5 years of experience in GTM Operations, Growth Engineering, or RevOps, with a proven track record of building technical marketing stacks.
- AI Expertise: Deep technical fluency with LLMs (Gemini, Claude) and an understanding of how to apply them to business logic and outbound automation.
- Systems Thinking: The ability to treat a marketing strategy like a software stack—building repeatable, scalable, and automated workflows.
- Technical Toolset: Proficiency in automation platforms (Make/n8n), data enrichment tools (Clay), and a strong understanding of API integrations. (Coding skills in Python or JavaScript are a major plus).
- Analytical Rigor: A problem-solver who enjoys making decisions based on hard data and can provide technical recommendations for ongoing system improvements.
- Communication: The ability to translate complex technical architectures into clear business outcomes for Ripple Treasury stakeholders.
- Curiosity: A "builder" mindset with a commitment to staying at the forefront of the rapidly evolving AI and automation landscape.
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
The Financial Controller acts as the senior accounting officer in charge of financial reporting, general ledger accuracy, and control measures across Hidden Road's OTC operating entity and its BVI offshore entities. This position is not responsible for FCM or broker-dealer regulatory capital reporting. Instead, it concentrates on sub-consolidated and entity-level financial statements, intercompany accounting, management reporting, and governance frameworks to support a complex multi-jurisdictional corporate structure.
The Controller will work closely with the CFO, Legal, and Tax teams to ensure the group's offshore entities are accurately accounted for. They will also ensure intercompany transactions are recorded correctly and eliminated. Additionally, they will help the firm's financial reporting systems grow with the business. This role demands a skilled accountant experienced in financial services, knowledgeable about offshore holding structures, and able to handle accounting challenges in a fast-growing digital asset company.
WHAT YOU’LL DO:
Financial Reporting and General Ledger
- Handle the monthly, quarterly, and annual financial close process for the OTC entity and all BVI entities, guaranteeing accuracy, completeness, and timeliness of results.
- Prepare and review entity-level, divisional reporting, and sub-consolidated financial statements in accordance with US GAAP, including accurate presentation of intercompany balances, investment in subsidiaries, and offshore entity results.
- Lead the general ledger and chart of accounts for all in-scope entities, guaranteeing consistent handling and suitable segregation of activity by legal entity.
- Handle revenue recognition within the OTC book, encompassing fee income, spread income on matched principal transactions, along with any performance or incentive allocations.
- Oversee accruals, prepayments, fixed asset accounting, and other balance sheet substantiation processes.
Intercompany and Consolidation Accounting
- Manage all intercompany transactions across the Hidden Road group, including service fee arrangements, funding flows, cost allocations, and intercompany loans.
- Design and implement intercompany accounting policies, ensuring transactions are properly documented, priced on arm's-length terms, and eliminated appropriately in consolidation.
- Coordinate with the regulated entity finance teams (FCM/BD) to ensure intercompany positions and flows are reconciled and consistently reported across the group.
- Prepare sub-consolidation workpapers and supporting schedules, including minority interest calculations and currency translation adjustments where applicable.
- Assist with transfer pricing documentation in collaboration with the Tax function.
BVI Entity Governance and Offshore Accounting
- Keep the books and records of Hidden Road's BVI holding and operating entities up to date, ensuring adherence to relevant accounting standards and local statutory requirements.
- Collaborate with offshore legal counsel, registered agents, and any local accounting service providers to fulfill statutory filing and governance obligations.
- Manage equity accounting for investments held through BVI structures, including capital contributions, distributions, and fair value assessments of underlying holdings.
- Monitor cash and funding positions within offshore entities, coordinating with Treasury on upstreaming, downstreaming, and cross-entity cash management.
- Assist with parental guarantee or support arrangements between BVI entities and regulated subsidiaries, making sure disclosure aligns with applicable accounting standards.
Accounting for Digital Assets
- Implement current GAAP guidelines for digital asset accounting. The role involves fair value measurement according to ASC 820 and the FASB's ASU 2023-08 framework for crypto asset holders.
- Maintain accounting policies for digital asset positions held by OTC and BVI entities, including recognition, measurement, impairment, and derecognition.
- Work alongside Custody and Operations to reconcile on-chain and off-chain digital asset positions, ensuring the balance sheet presentation is complete and accurate.
- Stay on top of updates from SEC, FASB, and IASB on digital asset accounting and provide the CFO with insights on the impact to accounting policies.
Management Reporting and CFO Partnership
- Produce monthly management accounts and variance analysis for the OTC and BVI entities, including P&L attribution, balance sheet movements, and critical performance measures.
- Develop and maintain financial models that support budgeting, forecasting, and multi-year planning processes for the non-regulated entities.
- Prepare board and investor reporting packages for offshore entities, including financial summaries, capital position updates, and narrative commentary.
- Collaborate with the CFO on ad hoc analysis, new entity structuring, and financial due diligence related to strategic transactions or new product launches.
Internal Controls and Audit
- Develop and uphold a reliable internal control environment within the OTC and BVI entities, encompassing reconciliation frameworks, approval workflows, and exception reporting.
- Function as the key point of contact for external auditors throughout the audit of in-scope entities; handle PBC deliverables, address audit questions, and facilitate financial statement sign-off.
- Develop and maintain accounting policies and procedures documentation encompassing all significant accounting areas.
- Detect control weaknesses or process shortcomings and guide corrective actions in collaboration with Finance leadership.
Team and Systems
- Build and lead a small, high-quality accounting team supporting the OTC and offshore entity perimeter.
- Use Python or data tools to automate reconciliations, build reporting pipelines, or handle large position datasets.
- Encourage use and improvement of the firm's accounting systems and ERP infrastructure, including chart of accounts design, reporting hierarchies, and automated reconciliation tools.
- Partner with Technology on financial system enhancements and integration with middle and back-office platforms.
WHAT YOU'LL BRING:
Required
- CPA (active) required.
- Bachelor's degree or equivalent experience in Accounting, Finance, or a related field; advanced degree a plus.
- 10+ years of progressive accounting experience, with relevant exposure to financial services, asset management, or trading entities.
- Strong technical GAAP proficiency, including consolidation, intercompany elimination, equity method accounting, and revenue recognition.
- Experience handling the bookkeeping and documentation for multiple legal entities, including non-US or offshore structures.
- Confirmed capability to lead a financial close process from start to finish, encompassing general ledger, reconciliations, and financial statement preparation.
- Comfort operating in a fast-paced, high-growth environment with evolving processes and organizational change.
Preferred
- Experience handling accounting and governance for BVI, Cayman, or other offshore entities, including understanding statutory reporting obligations and registered agent interactions.
- Understanding of digital asset accounting under US GAAP, including familiarity with ASU 2023-08 (fair value accounting for crypto assets) and on-chain/off-chain reconciliation methods.
- Proficiency with Python or other data analysis tools to drive greater efficiency in the function.
- Background in prime brokerage, OTC derivatives, or structured finance — sufficient to understand the economic substance of transactions being accounted for.
- Experience with intercompany transfer pricing documentation and how it relates to financial reporting.
- Previous experience at a Big 4 or national accounting firm concentrating on financial services or alternative investment funds.
- Experience with ERP rollout or accounting system transition within a financial services environment.
Skills You'll Use Every Day
- Deep command of US GAAP with the ability to research, interpret, and apply complex standards to novel transactions in a digital asset context. Technical Accounting Excellence:
- Understands the rigor required to maintain clean, well-documented books across multiple legal entities and jurisdictions. Entity Governance:
- Capable of forming and defending accounting positions, bringing up issues appropriately, and exercising sound professional judgment under ambiguity. Judgment & Independence:
- Develops strong working connections across Finance, Legal, Tax, Operations, and executive leadership. Collaboration:
- Thinks in systems and processes, not just transactions — able to design control frameworks and reporting infrastructure that scale with business growth. Scalability Approach:
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Manager, Software Engineering (Platform Connectivity)
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
THE WORK:
At Ripple Treasury, you’ll be a part of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. As an established FinTech leader in the SaaS treasury management space, our vision is to create the next-generation of technology tools for the global, corporate financial office.
As a Manager Software Engineer at Ripple Treasury, you will be building a world-class platform through a world-class team. Driving the technical direction the technology, the evolution of team, and the engineering excellence to make magic happen.
WHAT YOU’LL DO:
- Lead a diverse portfolio of technology projects and a team of developers.
- Develop solutions that meet business and customer needs.
- Share your passion for staying current on tech trends. Experiment with and learn new technologies. Participate in internal and external tech communities. Evaluate technical builds and code.
- Collaborate with product managers and deliver robust cloud-based solutions.
- Make decisions on the build, architecture, and delivery of systems.
- Build teams, actively coach and mentor your team, and help them grow in their careers.
- Drive agile development and analytical methodologies every day.
- Strive to continuously improve the operations, processes, methodologies, technology choices, and practices of the team.
- Interact with your team, customers, and peers to share information and improve cross-department processes.
- Strive for transparency and partnership between our engineers and our business partners.
- Engage in concept discussions and propose technology solutions to meet business objectives and influence such decisions.
- Work with multi-functional project teams on solution architecture options for building.
- Ensure all work meets quality, operational, and architectural standards needed for organizational success.
- Participate in the team’s YBIYRI model (you-build-it-you-run-it), which includes participating in their on-call pager rotation.
WHAT YOU'LL BRING:
- 12+ years of total experience with 6+ years of people management experience leading diverse software engineering teams, along with clear ownership of complex platform products.
- Experience working on large-scale data integration with banks and ERP systems would be highly relevant
- Highly skilled at people management, team building, career development, attracting, and retaining talent.
- Strong aptitude with software development lifecycle and engineering excellence processes, Agile methodologies, and the ability to project manage moderately sized projects.
- Hands-on approach and ready to deep dive into code details with the team.
- Strong communication, coordination, and influencing skills.
- Ideally, deep knowledge and experience with Microsoft languages/frameworks (C#/.NET, SQL Server, Entity Framework).
- Expertise with Azure (Function Apps, Service Bus, etc.) a bonus.
Other common names for this role: Manager, Platform Engineering
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.
At Ripple Treasury, we believe that data-driven decisions are the heartbeat of a successful enterprise. As a Professional Services Consultant, you are the critical link between our cutting- edge technology and the real-world financial goals of our global clients. You aren't just implementing a platform; you are a digital architect and a trusted advisor. Your mission is to deeply understand a client's unique business environment, prescribe industry best practices, and architect a configuration that transforms their treasury operations into a powerhouse of efficiency.
WHAT YOU’LL DO:
- Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements
- Solution Architecture: Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury’s suite to meet specific client goals
- Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes
- Implementation & Configuration: Take a hands-on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision
- Enablement & Training: Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI from our solutions
- Cross-Functional Collaboration: Partner with Sales, Product, and Engineering teams to provide client feedback and influence the future of our product roadmap
WHAT YOU'LL BRING:
- 3+ years experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS
- Consultative Mindset: experience in roles where you don’t just take orders; you ask "why," challenge the status quo, and lead clients toward better outcomes
- Technical Aptitude: experience navigating complex software ecosystems and understanding how data flows between treasury systems, banks, and ERPs
- Communication Skills: experience translating "tech-speak" into "CFO-speak," making complex financial concepts accessible and compelling
- Treasury Domain Expertise: Deep knowledge of cash management, payments, risk, or hedge accounting
- Financial Fluency: Previous experience working with Corporate Treasury, Accounting, and/or Finance - comfortable discussing cash flow, debt, and financial risk
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
We are seeking an innovative and forward-thinking Staff Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.
What You’ll Do:
- Partner with architects and product managers to design, estimate, and implement modern application features across front-end, server-side, and database tiers
- Use Azure services to craft powerful, scalable, and resilient cloud-based solutions
- Enhance our software applications and work with delivery pipelines, feature flags, ensuring seamless integration and deployment
- Conduct rigorous unit, integration, and non-functional (performance, security) testing to guarantee our software is production-ready
- Leverage observability tools and logging to fix and resolve issues across development, test, and production environments
- Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations
- Always seek ways to enhance team operations, processes, methodologies, and technology choices, striving for excellence in every practice
- Ensure all work aligns with quality, operational, and architectural standards, contributing to the overarching success of our organization
- Facilitate the configuration of no/low-code bank connectors with top-tier financial institutions
- Participate in the team’s YBIYRI model (you-build-it-you-run-it), which includes participating in their on-call pager rotation
Who You Are:
- A leader within your team, and influencer across teams
- “Coding” is your middle name
- You can solve problems in high pressure situations
- You can work as part of an international team
- You thrive on creating innovative solutions
- You love tackling challenges with creative ideas
- You write stellar code that wows and performs
Essential Knowledge / Experience:
- Bachelor’s degree in Computer Science or equivalent experience, with at least 8 years of application development experience
- An expert in application development and standard processes for cloud architecture and deployment
- Proven ability to influence and mentor developers within an agile team environment
- Skilled in reviewing and estimating user stories as part of an agile development process
- Extensive experience with Azure Services
- Deep knowledge and expertise in ASP.NET/Core and C#
- Expert in Microsoft SQL Server database development
- Highly accomplished in building web applications using Angular with TypeScript, and familiarity with JavaScript frameworks
- Experience with Test-Driven Development (TDD) and Behavior-Driven Development (BDD)
- Skilled in designing and implementing CI/CD pipelines within Azure DevOps
- Advanced solving skills and experience in production application support
- Daily use of integrated development environments (IDEs) Visual Studio
- Solid understanding of Windows operating system principles and administration
- Experience in the financial industry is a plus
Abilities Required:
- Leadership
- Mentoring and growing others
- A collaborator and influencer across teams and colleagues
- A champion and agent of change to drive continuous improvement
- Highly adept at identifying and seizing opportunities to advance the technology and product, using vision and insight.
- Highly analytical and data driven
- Use your advanced analytical and problem-solving skills to navigate the intricacies of a sophisticated application and industry. Excel in both verbal and written communication, and effectively collaborate with teammates and partners, both technical and non-technical
- Exude a commitment to quality and a keen understanding of customer needs, ensuring that every solution meets the highest standards
- Be a self-starter who can prioritize tasks and accomplish assignments independently, driving projects forward with minimal supervision
- Demonstrate a quick learning capacity, staying updated with standard processes and current technologies in relevant areas, and applying this knowledge proactively
- Use your solid analysis and solving skills to identify and resolve issues efficiently, ensuring smooth and reliable software performance
- Communicate effectively and thrive as part of a multi-functional, global agile delivery team, contributing to collective success
- Bring deep software engineering experience in complex distributed systems, ensuring robust and scalable solutions
- Showcase your expertise with Azure, using its capabilities to build and maintain modern cloud solutions
For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, and governments, we are improving the global financial system. Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer.
We believe data-driven decisions are the heartbeat of a successful enterprise. As a Professional Services Consultant, you are the critical link between our cutting-edge technology and the real-world financial goals of our global clients. Your mission is to deeply understand a client's unique business environment and architect a SQL-backed configuration that transforms their treasury operations into a powerhouse of efficiency.
WHAT YOU’LL DO:
- Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements.
- Solution & Data Architecture: Design the "To-Be" state, determining the optimal configuration of Ripple Treasury. You will be responsible for the structural integrity of the data migration and system integration.
- Advanced SQL Engineering: Design and execute complex SQL scripts for data mapping and custom reporting. While we leverage AI tools to accelerate script creation, you will own the validation, optimization, and "sanity-checking" of all code.
- Technical Troubleshooting: Act as the Tier 3 point of contact for implementation issues, diagnosing and resolving data-level discrepancies by tracing logic through complex database schemas.
- Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes using data-driven insights.=
- Implementation & Configuration: Take a hands-on approach to configuring the platform, ensuring the technical setup—from the UI to the database—aligns perfectly with the strategic vision.
- Enablement & Training: Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI.
WHAT YOU'LL BRING:
- SQL Logic & Structure: 3+ years of expert-level proficiency in SQL. You must demonstrate "Architectural Thinking"—the ability to understand relational database design and indexing without relying solely on AI-generated syntax.
- Technical Aptitude: Experience navigating complex software ecosystems and understanding exactly how data flows between treasury systems, banks, and ERPs.
- AI Augmentation Literacy: Experience using AI tools to increase coding velocity, coupled with the critical eye necessary to debug and refine AI-produced logic.
- Implementation Background: 3+ years of experience in client-facing solution consulting or software implementations, specifically in ERP or SaaS.
- Treasury Domain Expertise: Deep knowledge of cash management, payments, risk, or hedge accounting.
- Financial Fluency: Comfortable discussing cash flow, debt, and financial risk with Corporate Treasury and Accounting teams.
- Consultative Mindset: You don't just take orders; you ask "why," challenge the status quo, and lead clients toward better outcomes.
- Communication Skills: The ability to translate "tech-speak" (SQL logic and API structures) into "CFO-speak" (ROI and financial risk mitigation).
- Problem-Solving DNA: A passion for diagnosing issues at the root cause rather than applying "band-aid" fixes to data errors.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.
We are hiring a Project Manager to drive client implementations and strategic initiatives. As a Project Manager, you will work closely with internal and external teams to manage project scope, develop timelines and deliverables, coordinate resources, facilitate communication across stakeholders, oversee the execution of client objectives, and proactively escalate risks as needed.
This position requires strong project governance, process orientation, and client relationship management skills to drive structured planning and execution across multiple projects (typically 10-12 engagements). Exceptional organizational, problem-solving, and leadership abilities are essential to delivering high-quality outcomes.
WHAT YOU’LL DO:
- Collaborate with product, implementation, development, consultants, and customer success teams to align project objectives and execution.
- Develop and maintain integrated project plans in accordance with GTreasury’s project management standards.
- Manage project schedules, deadlines, and milestone tracking for internal and external stakeholders.
- Define and track critical success factors for each project, ensuring alignment with client objectives.
- Monitor and manage project budgets, ensuring financial adherence and proactive cost tracking.
- Identify and mitigate project risks, clarify roles and responsibilities, and escalate issues as needed.
- Establish project governance, ensuring oversight and compliance with delivery standards.
- Lead project communication, including regular status updates to executives, stakeholders, and business units.
- Identify opportunities for process improvements, automation, and efficiency enhancements
WHAT YOU'LL BRING:
- 3+ years of experience in client-facing project management, preferably within a SaaS or B2B software environment.
- Strong relationship-building skills, with the ability to engage and influence stakeholders at various levels.
- Excellent listening, presentation, and consultative skills.
- Experience managing multiple complex projects simultaneously, often with remote resources and global teams.
- Strong technical aptitude and understanding of Treasury Management Systems (TMS) and financial software products.
- Proven ability to proactively identify, track, and manage project risks and issues.
- Highly organized with a track record of successfully delivering projects on time and within budget.
- Exceptional verbal and written communication skills, with the ability to tailor messages for different audience
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple