Are you passionate about designing innovative, high-impact creative solutions for global brands?

As a Senior Designer at Smartly, you’ll play a pivotal role in developing and refining creative assets for Display and Social campaigns. You’ll collaborate closely with Art Directors, Developers, and cross-functional teams to deliver design solutions that are both visually compelling and strategically aligned with campaign goals.

You’ll work hands-on with Smartly’s creative tools and processes to produce innovative templates, motion designs, and flexible design systems that drive client success. This role combines creative problem-solving with execution excellence to ensure that all creative outputs meet the highest standards.

As a Senior Designer at Smartly, you will…

• Collaborate with Art Directors and Developers to create and refine display and social creatives for a variety of clients.
• Lead design projects from concept to delivery, ensuring creative solutions align with client objectives and brand guidelines.
• Develop innovative, reusable templates and design systems to streamline workflows and maximize efficiency.
• Apply motion design and animation techniques where needed, producing dynamic and engaging content.
• Contribute to the ideation and concept development of campaigns, providing creative feedback and solutions for complex challenges.
• Maintain meticulous attention to detail in all deliverables while managing multiple short- and long-term projects.
• Mentor and collaborate with junior designers, fostering a culture of creativity and process improvement.

We’re definitely looking for you, if you…

• Have 5+ years of experience as a Graphic Designer, Brand Designer, Visual Designer, or Art Director.
• Are proficient with Adobe Creative Suite (Photoshop, Illustrator, After Effects, XD) and design tools such as Figma.
• Have a strong understanding of design principles, visual hierarchy, and layout best practices.
• Bring excellent presentation, storytelling, and communication skills to articulate design concepts clearly.
• Have experience in digital advertising, HTML5, dynamic advertising, and motion design (preferred).
• Excel at collaborating with cross-functional teams to deliver impactful creative outputs.
• Can produce high-quality design deliverables with accuracy and attention to detail.
• Are able to prioritize and manage multiple projects effectively.
• Align creative decisions with user needs and business objectives.
• Are comfortable working with a rotating shift schedule.

***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 
• Have professional spoken and written English plus fluency in Spanish. 

#LI-CD1 #LI-HYBRID

Process Operations & Productivity Manager

This role focuses on improving how our Customer Success team operates at scale. You will design and implement the systems, workflows, and tools that help CSMs manage renewals, drive expansion, and maintain strong customer health. Your work will directly impact revenue retention, team productivity, and the overall customer experience.

You’ll partner closely with Customer Success, Sales, Product, and RevOps to simplify how work gets done and ensure our operating model supports growth.

What You Will Do

• Design and standardize the Customer Success operating model across segments, including renewal management, expansion workflows, churn mitigation, and account planning
• Audit and improve day-to-day CSM workflows, especially across customer interactions and cross-functional handoffs
• Build clear playbooks and deliver training to embed consistent ways of working across the Customer Success team
• Develop and implement automation and AI-driven solutions, including health scoring, renewal risk signals, workflow triggers, and account insights
• Define and operationalize productivity and capacity models, including revenue benchmarks and workload distribution across CSM portfolios
• Identify productivity gaps and rebalance portfolios to improve efficiency and managed revenue capacity
• Partner on hiring and onboarding Associate CSMs, building structured training programs and enablement materials
• Establish reporting frameworks to track managed revenue, retention, expansion pipeline, portfolio health, and productivity metrics
• Collaborate with Product, Sales, RevOps, and Support to improve handoffs, escalation processes, and churn-risk management
• Lead adoption of new processes and tools through training, documentation, and continuous improvement efforts

What We Are Looking For

• Strong experience in Customer Success, RevOps, Strategy & Operations, or Operational Excellence
• Experience improving or scaling post-sales teams in a SaaS environment
• Proven ability to design processes and implement operational improvements that drive measurable outcomes
• Experience applying automation or AI to business workflows
• Strong systems thinking and ability to translate complexity into clear, scalable processes
• Experience building reporting frameworks and defining productivity metrics
• Strong analytical skills with the ability to interpret data and drive decisions
• Ability to influence stakeholders across teams without direct authority
• Experience designing and delivering onboarding or training programs
• Clear and effective communication skills, both written and verbal
• Strong project management skills and ability to drive initiatives from idea to execution
• High ownership and attention to detail

What We Offer You

Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days

Generous healthcare packages & mental health benefits

401K plus matching & equity grants for all new Smartlies

Wellness benefit & learning reimbursement opportunities

Volunteer time off days & company donation matching opportunities

And so much more…

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***

Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
 
As a Senior Customer Success Manager (Spanish speaking) at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Senior Customer Success Manager at Smartly.io, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc.)
• Develop and maintain excellent knowledge and skills of the Smartly.io tool and Facebook advertising in general so that you’re constantly able to solve customer problems
• Build, manage and develop strong relationships with customers and Facebook
• Collaborate with customers, Smartly.io Customer Success Managers and the product development team to maintain the quick feedback loop

We're definitely looking for you, if you...

• Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationships
• Have 5+ years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domain
• Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advices to help customers grow their performance
• Have professional spoken and written English plus fluency in Spanish 
  Are able and willing to travel for meetings, conferences and industry events

In this role, you will be responsible for leading and running a sub-team of Customer Success Managers and /or Associates and leading the sub-teams revenue within the region. As the Lead, you will help the team handle a portfolio of customers and drive further change to improve the relationships and product and services adoption. This is the ultimate ‘player coach’ role within the CS function and a great stepping stone for managerial success.

As a Customer Success Lead at Smartly, you will

• Positively lead and handle a sub-team of Customer Success Managers and/or Associates in the region to reach their potential.
• Mentor the sub-team members and run their day to day output and engagement
• Take ownership of the sub-teams revenue, feature adoption, NPS, expansion (where a CP is not allocated), product feedback, customer experience, on-boarding and collaboration with other teams
• Coordinate key new customer onboarding
• Be responsible for line management tasks such as annual reviews, salary rounds and HR/People related topics supported by your Head of region
• Orchestrate the team to follow our enterprise account management playbooks to delight our customers
• Become the trusted advisor for your enterprise customers in the sub-team
• Ensure high quality customer experience to new and existing customers
• Enhance employee engagement and skills development within the team
• Improve feature adoption and cross sell services across your customer base
• Minimize customer churn and increase revenue
• Identify and take action on bottlenecks and areas of improvement
• Communicate upwards to your Head of Region optimally on your sub team performance and needs and help the Head of CS develop your sub-region and team
• Recruit, onboard and development a growing team of CSA’s and CSM’s

We're definitely looking for you if you

• A proven track record in Customer Success and/or Sales
• The desire to lead people and help them succeed
• Phenomenal understanding of the Smartly product and services
• Excellent knowledge of the digital marketing and paid social landscape
• Strong communication and interpersonal skills
• Track record of a commercial approach to enterprise account management

Perks & Benefits…

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Flexible in-office, hybrid, & remote work options depending on role 
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Computer (MAC or PC), phone with plan 
• And so much more…

#LI-HYBRID

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?

As a Customer Success Associate on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.

You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.

As a Customer Success Associate at Smartly, you will...

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
• Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
• Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
• Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
• Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.

We're definitely looking for you, if you...

• Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
• Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
• Are able to work CDMX hours to support our US based global accounts.

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

Technical Support Engineer

This role focuses on helping customers succeed with Smartly’s platform by resolving complex technical issues and improving overall product experience. You will work closely with Product and Engineering to investigate problems, support new feature rollouts, and ensure customers can rely on Smartly in their day-to-day operations. Your work directly impacts customer satisfaction and product quality.

What You Will Do

• Provide timely, high-quality technical support to customers using the Smartly platform
• Troubleshoot and resolve complex technical issues, including bugs and performance concerns
• Act as a liaison between customers, Product, and Engineering to ensure clear communication and effective resolution
• Reproduce, analyze, and document bugs, ensuring accurate prioritization and escalation
• Manage critical customer escalations with urgency and clear communication
• Develop expertise in marketing APIs (Meta, Google, TikTok, Snapchat, Pinterest) and Smartly’s platform
• Contribute to product improvements by sharing customer feedback and recurring issues
• Support product launches (Alpha/Beta) and help validate new features
• Mentor team members and contribute to internal documentation and knowledge sharing

What We Are Looking For

• Strong experience in technical support within a customer-facing environment, ideally in SaaS
• Proven troubleshooting and problem-solving skills, including root cause analysis
• Hands-on experience with SQL and JSON
• Familiarity with REST APIs, HTTP fundamentals, and web application architecture
• Ability to replicate, document, and escalate technical issues clearly and effectively
• Strong written and spoken communication skills in English
• Comfortable working independently and navigating ambiguous situations
• Availability to work Americas hours

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly’s global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company.

As a Customer Success Manager at Smartly you will...

• Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta
• Build trust-based relationships with day-to-day and senior client and partner stakeholders
• Guide Smartly adoption to improve client stickiness, efficiency, and performance
• Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans
• Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths
• Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively
• Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product
• Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations
• Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track
• Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery
• Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement
• Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems
• Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed)

We are looking for you if you...

• Have 3–5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role
• Have experience managing a portfolio of accounts and driving measurable customer outcomes
• Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.)
• Are comfortable addressing technical challenges and partnering with technical teams when needed
• Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth
• Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms)
• Have strong communication skills — able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders
• Are a proactive problem-solver with a growth mindset and positive attitude
• Are able to work in a hybrid capacity from our New York City office 3 days a week (more if you like)
• Are able and willing to travel for meetings, conferences and industry events

What We Offer You...

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

The Customer Delivery Manager is responsible for overseeing end-to-end delivery across Media, Creative, Smart Services, Creative Delivery, and SparkWorks, ensuring projects move from planning to execution smoothly and on schedule. This role manages timelines, coordinates cross-functional stakeholders, and keeps teams aligned on priorities, deliverables, and expectations. They act as the central point of accountability for delivery, proactively identifying risks, resolving blockers, and maintaining momentum across multiple workstreams. The role also safeguards the overall quality and consistency of creative outputs, ensuring work meets strategic objectives and delivery standards.

As a Customer Delivery Manager at Smartly, you will …

• Manage end-to-end creative delivery process
• Engage and collaborate daily with internal teams
• Create reports and provide insights
• Complete activities according to best practice and SOPs
• Self-manage your time and tasks, prioritize to meet deadlines
• Own creative delivery communication (briefing → production → QA → launch → reporting)
• Confirm and manage timelines and turnaround time (TAT)
• QA check and ensure overall quality of creatives (storyboards, mocks, final creatives)
• Build campaign structures (e.g. decision tree), ensure alignment of media and creative
• Ensure creative strategies are deliverable and delivered efficiently
• Utilize industry/platform knowledge for idea generation

We're definitely looking for you, if you ...

• Have flawless written and verbal communication skills
• Have 3+ years of project management experience
• Have 3+ years in digital advertising (must have media background — social/programmatic)
• Are proficient in Google Sheets and/or Microsoft Excel for tracking, reporting, and managing project data.
• Have the ability to negotiate and deliver difficult news to clients/stakeholders
• Have excellent time management, coordination, and prioritization skills
• Have great attention to detail, highly organized, self-starter
• Are able to multitask and meet critical deadlines in a fast-paced environment
• Are a good team player with a positive attitude
• Are amenable to NORAM working hours (8:00pm to 5:00am) and hybrid setup

Are you a Sales Development Representative SDR looking to grow your career in tech sales at a fun, high-growth SaaS company?

Smartly works with some of the world's largest social media advertisers to automate and optimize advertising campaigns across Meta, TikTok, Snapchat, Pinterest and Google!

We’re searching for our next Sales Development Representative to qualify, prospect, and generate opportunities to support our EMEA sales team focusing on the UK, Benelux and Nordics region. 

Based in London, this role will play a key part in our continued success in the EMEA region and presents a great opportunity to deepen your sales skills and learn digital marketing at an innovative, industry-leading tech company. 

As an Enterprise SDR, you will...

• Develop your knowledge of digital advertising and the industry landscape
• Target strategic, enterprise accounts with personalised outreach
• Prospect with Account Executives to build cohesive strategies together
• Partner with Marketing to leverage marketing activities for Outbound outreach and to generate interest with inbound leads
• Qualify prospects via the MEDDPICC methodology
• Leverage data and learnings from SDR leadership and team members on what’s working and what’s not to improve outbound sales efforts
• In addition to getting the conversation started, you will be required to attend calls later in sales process to help learn techniques in deal management, but also you are incentivised to get your opportunities to closed won.
• Work and become an expert with a variety of industry leading Sales tools, including Salesforce, Outreach.io, LeadIQ, LinkedIn Sales Navigator, UserGems and more

We’re definitely looking for you, if you...

• 1-3 years experience in a business development / sales development role in AdTech, digital marketing, B2B SaaS businesses or paid social ecosystem
• Are an ambitious self-starter who is always hungry to learn new things and to hit their goals
• A strong team player.
• Have excellent written and verbal communication skills with a proven ability to influence others
• Have the ability and willingness to travel for meetings, conferences and industry events within Europe
• Have the ability to work in our London office at least 3 days a week (hybrid)
• Strong language skills in English 
• Have experience using Salesforce and/or Hubspot
• Have the desire to work in a high-growth startup atmosphere
• Bonus points if you are in touch with the latest trends from Facebook, Instagram, TikTok and the AdTech industry

• Own & Nurture Your Portfolio: Manage a diverse set of customer accounts and cultivate strong, long-term relationships with key stakeholders. Act as the trusted advisor who understands their unique needs and offers actionable insights that drive success.
• Drive Marketing Excellence: Collaborate closely with customers to optimize their online advertising strategies, ensuring their campaigns perform at their best. Tackle challenges such as budget scaling, performance optimization, and resolving complex issues with precision.
• Be a Product Expert: Stay on top of Smartly’s ever-evolving platform and features, as well as the broader social advertising ecosystem. Leverage this expertise to solve problems quickly and effectively, always finding innovative solutions to our customers' pain points.
• Develop Vertical Expertise: Take ownership of growing and managing a book of business within specific industries (e.g., e-commerce, travel, mobile apps, etc.). Become an expert in those verticals and provide tailored strategies that drive results for customers.
• Collaborate Across Teams: Work cross-functionally with Product, Sales, and Marketing teams to maintain a seamless feedback loop. Share customer insights to inform product development and contribute to a culture of continuous improvement.
• Partner with Industry Leaders: Build and maintain strong relationships with leading platforms like Meta, Pinterest, Snapchat, and TikTok. Work closely with these partners to ensure the best outcomes for our customers.

• Have 3+ Years of Experience: You bring 3+ years of relevant experience in customer success, account management, or a similar customer-facing role, ideally in the digital advertising space.
• Know Social Advertising Inside and Out: You’re comfortable navigating platforms like Meta, Pinterest, Snapchat, and TikTok, and you understand the nuances of paid social advertising strategies.
• Are Empathetic & Results-Driven: You thrive on helping customers succeed and are passionate about understanding their challenges and finding solutions. You’re focused on results but also deeply care about the process and customer experience.
• Can Simplify Complexity: You have a knack for explaining complex ideas in a clear and digestible way. Whether it’s data insights or campaign strategies, you can communicate effectively to customers at all levels.
• Have Excellent Communication Skills: You have strong spoken and written communication skills in English, with the ability to build rapport and maintain professional relationships.
• Are Self-Motivated & Collaborative: You’re a self-starter with a bias for action, but you also know the value of working together as a team. You can balance autonomy with collaboration and take initiative when needed.
• Are Flexible & Willing to Travel: You are comfortable working in a hybrid model from our Sydney office (3 days a week, more if desired), and are open to occasional travel for quarterly business reviews, conferences, and industry events.

Are you looking to grow your career and learn more about the world of Social Media and Digital Marketing? Does working with some of the world’s leading brands excite you? Smartly is excited to announce our 10-week internship program for Summer 2025! Join our team of over 800 Smartlies and learn from some of the best and brightest in the digital advertising industry. In this amazing hybrid NYC opportunity, you will be able to bring your passion and entrepreneurial spirit to our rapidly-growing company. Join us for a summer of working and learning Smartly! 

As a Communications & Social Media Marketing Intern you will…

• Create and schedule accurate, engaging, and brand-appropriate written and visual content
• Work closely with the Brand, Growth and Product Marketing teams to coordinate, produce and execute organic social campaigns 
• Assist with content ideation & strategy for messaging, imagery, and video
• Monitor and report on engagement on social channels 
• Research appropriate speaking opportunities and events for Smartly leadership members to attend
• Track news and suggest relevant angles for Smartly to join the conversation
• Work on a final project to be presented to the team at the end of the internship
• Meet and collaborate with fellow interns in our NYC office

We are looking for you if you are…

• A full-time rising Junior, Senior, or graduating at an accredited 4-year College or University 
• Highly motivated and eager to learn more about marketing and social media 
• An ambitious self-starter who is not afraid to try new things 
• Desire to work in a performance-driven atmosphere
• Legally authorized to work in the United States

This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2026.

#LI-Hybrid

Do you know what’s about to blow up on TikTok before it hits your FYP? Can you spot the next big thing brewing in niche Reddit communities or emerging from underground creator collectives?

If you live for that moment when you catch a cultural shift before anyone else does, we want you on our team. As a Creative Strategy Intern at Smartly, you’ll be our eyes and ears in the cultural zeitgeist—hunting down pre-trends, decoding what Gen Z is really talking about, and turning those insights into strategic gold for Fortune 500 brands and their creative and social strategies.

This isn’t about following trends. This is about predicting them, understanding them, and helping our team build creative offerings, packages, and narratives around them. Join our team of 800+ Smartlies and turn your cultural obsession into real business impact.

As a Creative Strategy Intern at Smartly, you’ll collaborate closely with our Creative Technologists and Global Creative Services team. Your mission? To turn trend-forward insights into strategic narratives for some of the biggest advertisers globally—keeping them ahead of the cultural curve across social media platforms. You’ll dive deep into social trends and create compelling presentations to help brands predict and capitalize on what’s next.

As a Creative Strategy Intern, you will…

• Research and analyze emerging social media trends across platforms like TikTok, Meta, Instagram, Pinterest, Snap, Reddit, and beyond
• Deliver vertical- and platform-specific reports to keep customers up to date on what’s trending now—and what’s coming next
• Create visually compelling, insight-driven presentations
• Develop industry-specific narratives and creative frameworks tailored to different business verticals
• Support the creation of scalable 1:many materials that help multiple brands stay trend-forward
• Present findings or shadow key meetings with Smartly customers
• Conduct creative audits and identify actionable best practices to elevate brand performance
• Curate inspiration and standout examples to fuel creative strategy and spark new ideas
• Partner with Creative leaders to build and develop compelling presentations and creative positioning

We are looking for you if you are…

• A full-time rising Junior, Senior, or recent graduate from an accredited 4-year college or university
• Pursuing a degree in Technology, Marketing, Communications, Design, Media Studies, or a related field
• Highly motivated and eager to learn more about media, cultural relevance, and strategic positioning
• An ambitious self-starter who is not afraid to try new things
• Interested in working in a fast-paced, high-growth environment
• Legally authorized to work in the United States without sponsorship

This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2026.

#LI-Hybrid

Are you an ambitious engineer ready to take on new challenges and grow exceptionally in your career? Join our team Editors as a Senior Software Engineer and be at the forefront of transforming our Creative production tooling!

About the Team:

Smartly proudly houses Editor, the creative heart of our platform. We build the engine that brings advertising to life, providing the essential tools for scaling creative post-production through image, video, and HTML templates. Our customers rely on our creative production tooling to design, animate, and scale millions of assets, and your future team will be placed in the center of all of this effort.

We are a Helsinki based group of experts passionate about solving high-level frontend challenges. Our squad enables the world's largest brands to turn a single design into a global campaign by mastering complex state management and high-performance canvas-based interactions. We are tech-agnostic at heart but rely heavily on React and TypeScript to build a seamless and powerful design experience. We are constantly looking for ways to improve and are dedicated to taking our product and our craft to the next level.

Check out our Engineering at Smartly site to learn how our engineering and product development work.

As a Senior Software Engineer, You Will:

• Own vertical slices of the Editor platform, taking end-to-end responsibility for complex projects from design to deployment.
• Find the smallest possible increments to deliver value to our customers as quickly as possible.
• Partner closely with Product and UX to dissect complex requirements into well-designed and well-executed software.
• Lead technical design decisions and tradeoffs, balancing long-term architecture with immediate product needs.
• Be a core contributor to our Creative Engineering Group, ensuring our frontend and core packages remain performant and scalable.
• Act as a mentor and technical guide, elevating the team through constructive code reviews and sharing your expertise.
• Drive projects forward independently and proactively dispatching roadblocks.

What We’re Looking For:

• Minimum of 6 years of experience in building robust, complex web applications with a mastery of frontend development.
• Expertise in React and TypeScript, with a deep understanding of state management and performance optimization.
• Proven ability to drive projects independently, showing persistence and autonomy in the face of technical hurdles.
• Ambition and eagerness to excel and commitment to continuous growth
• Excellent spoken and written communication skills in English
• Strong analytical skills to translate a broad product vision into actionable technical tasks.
• Motivation for solving customers' problems and delivering value to customers at a fast pace
• Ability to work in a hybrid capacity from our Helsinki office 3 days a week.

What We Offer You:

• Inclusive Culture: Join a team of over 850 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

What to Expect from Our Recruitment Experience:

• Meet your Recruiter: Get to know each other and learn about working at Smartly.
• Meet the Team Lead: Gain deeper insights into your future team.
• Meet the Team in Technical Interviews: Engage in an interactive coding interview followed by a discussion around Systems Design and Architecture.
• Meet the Leadership in a Final Meeting: A brief discussion with our VP of Engineering.

Apply Now and Shape Your Future with Smartly!

#LI-JF2 #LI-Hybrid

Are you passionate about designing innovative, high-impact creative solutions for global brands?

As a Senior Designer at Smartly, you’ll play a pivotal role in developing and refining creative assets for Display and Social campaigns. You’ll collaborate closely with Art Directors, Developers, and cross-functional teams to deliver design solutions that are both visually compelling and strategically aligned with campaign goals.

You’ll work hands-on with Smartly’s creative tools and processes to produce innovative templates, motion designs, and flexible design systems that drive client success. This role combines creative problem-solving with execution excellence to ensure that all creative outputs meet the highest standards.

As a Senior Designer at Smartly, you will…

• Collaborate with Art Directors and Developers to create and refine display and social creatives for a variety of clients.
• Lead design projects from concept to delivery, ensuring creative solutions align with client objectives and brand guidelines.
• Develop innovative, reusable templates and design systems to streamline workflows and maximize efficiency.
• Apply motion design and animation techniques where needed, producing dynamic and engaging content.
• Contribute to the ideation and concept development of campaigns, providing creative feedback and solutions for complex challenges.
• Maintain meticulous attention to detail in all deliverables while managing multiple short- and long-term projects.
• Mentor and collaborate with junior designers, fostering a culture of creativity and process improvement.

We’re definitely looking for you, if you…

• Have 5+ years of experience as a Graphic Designer, Brand Designer, Visual Designer, or Art Director.
• Are proficient with Adobe Creative Suite (Photoshop, Illustrator, After Effects, XD) and design tools such as Figma.
• Have a strong understanding of design principles, visual hierarchy, and layout best practices.
• Bring excellent presentation, storytelling, and communication skills to articulate design concepts clearly.
• Have experience in digital advertising, HTML5, dynamic advertising, and motion design (preferred).
• Excel at collaborating with cross-functional teams to deliver impactful creative outputs.
• Can produce high-quality design deliverables with accuracy and attention to detail.
• Are able to prioritize and manage multiple projects effectively.
• Align creative decisions with user needs and business objectives.
• Are comfortable working with a rotating shift schedule.

#LI-CD1 #LI-HYBRID

As Tax Analyst, you will have a broad range of tax-related responsibilities, with a particular focus on maintaining an international tax compliance and reporting portfolio for the Smartly group of companies, while also assisting on adhoc advisory and project workstreams. Working directly with the Tax & Treasury Manager and collaboratively with internal teams and external advisors, you will be exposed to all aspects of tax and play a critical role in ensuring the group’s tax obligations are met on time and in full.

Given the global footprint of the business, you will gain exposure to diverse tax regimes and cross-border considerations, providing a unique opportunity to broaden your international tax expertise. Your knowledge of and proximity to the day-to-day inner workings of the business will enable you to identify areas of improvement and drive real change. Attention to detail and time management are therefore critical attributes required for this role.

This is a great opportunity to deepen your tax knowledge through practical experience across multiple jurisdictions, as well as developing related accounting and finance skills to enhance your skillset.

What You Will Do

• Support all direct and indirect tax matters, particularly corporation tax and sales tax/VAT/GST, across multiple jurisdictions.
• Preparation and timely submission of tax returns and ensuring related payments are actioned / received by relevant tax authorities.
• Review the accuracy and integrity of accounting balances recording tax, including preparing monthly/quarterly/annual tax calculations.
• Global mobility and fringe benefit tax compliance; involvement with employer-related tax obligations.
• Maintaining Smartly’s tax compliance calendar of all above workstreams and continually updating for new filing / payment obligations as the business grows.
• Continuous improvement of processes, controls and documentation to manage risk and create efficiencies.
• Establishing effective working relationships both within the tax / finance team and with other Smartly business units.
• Work with external advisors and tax authorities; assist / support audit responses and enquiries.

What We Are Looking For

• Bachelor's degree in Accounting with 3+ years of relevant work experience.
• Proven experience in a similar tax, finance, and / or accounting role.
• Understanding of direct / indirect tax, tax accounting, international tax law, and transfer pricing.
• Strong Excel or Google Sheet skills; experience with NetSuite is an advantage.
• Excellent analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Work well as part of a team, while being able to handle tasks independently.

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
• Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

Are you passionate about being at the forefront of the ever-evolving Digital Marketing industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week, give consultative advice, scope and drive successful product trials and drive customer engagement. You function as the crucial link between platform partners and our product development team. You’ll work at the cutting edge of a fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Customer Success Manager at Smartly, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own book of business and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc)
• Develop and maintain excellent knowledge and skills for Smartly tool and digital marketing in general so that you're constantly able to solve customers' problems
• Build, manage and develop strong relationships with customers and platform partners such as Meta, Pinterest, Snapchat and TikTok
• Collaborate with customers and cross-functional product teams to maintain the quick feedback loop.
  
  

We're definitely looking for you, if you...

• Possess 3+ years of paid digital advertising across platform partner
• Have experience in a customer success or similar customer-facing function
• Are a proactive problem-solver, with a positive attitude and a strong desire to help our customers reach their goals
• Are comfortable in addressing technical challenges and collaborate with technical teams when needed
• Have a results-driven mentality, with a bias for action and collaboration
• Are able to explain complex concepts clearly and translate data into actionable insights
• Have strong spoken and written communication skills in English as well as the ability to create connections and engage confidently with a variety of audiences
• Are able to work in a hybrid capacity from our London office 3 days a week (more if you like)
• Are able and willing to travel for meetings, conferences and industry events
• Previous knowledge of Smartly or similar players is a plus

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly’s global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company.

As a Customer Success Manager at Smartly you will...

• Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta
• Build trust-based relationships with day-to-day and senior client and partner stakeholders
• Guide Smartly adoption to improve client stickiness, efficiency, and performance
• Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans
• Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths
• Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively
• Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product
• Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations
• Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track
• Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery
• Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement
• Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems
• Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed)

We are looking for you if you...

• Have 3–5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role
• Have experience managing a portfolio of accounts and driving measurable customer outcomes
• Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.)
• Are comfortable addressing technical challenges and partnering with technical teams when needed
• Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth
• Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms)
• Have strong communication skills — able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders
• Are a proactive problem-solver with a growth mindset and positive attitude
• Are able to work in a hybrid capacity from our Chicago office 3 days a week (more if you like)
• Are able and willing to travel for meetings, conferences and industry events

What We Offer You...

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?

As a Associate Customer Success Manager on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.

You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.

As a Customer Success Associate at Smartly, you will...

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
• Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
• Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
• Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
• Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.

We're definitely looking for you, if you...

• Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
• Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
• Are able to work mid-shift hours to support our EMEA based global accounts.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

In this role, you will be the primary HR Generalist for Smartly’s Manila employee population, supporting both day-to-day people matters and core HR operations across the employee lifecycle. You will play a key role in ensuring employees and managers receive practical, high-quality HR support, while helping local processes run smoothly, accurately, and in line with Philippine labor requirements.

As the main HR point of contact in Manila, you will work closely with employees, managers, and cross-functional partners to deliver a thoughtful and consistent employee experience. You will also partner with a senior HRBP based in Europe, who will provide support on more complex employee matters and broader People priorities.

This is a hands-on role for someone who enjoys combining operational excellence with people partnership, and who is excited to use technology, including AI-enabled tools, to improve efficiency, strengthen processes, and enhance the employee experience.

What You Will Do

• Serve as the primary HR contact for Philippines-based employees and managers, while operating as a core member of the global People team and contributing to shared People priorities across regions
• Provide day-to-day guidance on people-related topics, helping ensure a positive employee experience in the Philippines and alignment with global People practices
• Execute core HR processes across the employee lifecycle, including onboarding, offboarding, benefits administration, employee documentation, and HRIS transactions, in partnership with global stakeholders
• Ensure compliance with Philippine labor laws and statutory requirements, including DOLE, SSS, PhilHealth, Pag-IBIG, and BIR, while aligning local execution with global policies and standards
• Maintain accurate employee data in Workday, conduct regular audits, and support both local and global reporting needs
• Partner with managers on day-to-day HR topics such as policy guidance, employee relations matters, and performance processes, escalating and collaborating cross-functionally as needed
• Support key People programs in the Philippines, including performance reviews, calibration discussions, engagement initiatives, manager training, and performance management processes, while also contributing to global program delivery
• Collaborate closely with global People teams, including Talent Acquisition, Payroll, Legal, and IT, to ensure aligned, consistent, and scalable ways of working across markets
• Partner with a senior HRBP on more complex employee matters
• Identify opportunities to improve, automate, and scale HR processes, including through the use of AI-enabled tools and workflows
• Use data, reporting, and technology to improve HR operations and enhance the employee experience

What We Are Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Must have at least 3+ years of HR experience, with a solid foundation in HR operations and employee-facing HR support
• Good knowledge of Philippine labor laws and statutory requirements
• Must be amenable to work on a mid-shift (2pm to 11pm)
• Experience using Workday or similar platforms and working with HR data and reporting
• Experience supporting managers and employees on day-to-day HR topics, including policy interpretation, employee relations, and performance-related processes
• Interest in using technology and AI-enabled tools to improve workflows, solve problems, and scale HR support effectively
• Strong judgment and professionalism when handling sensitive employee matters
• Excellent communication and collaboration skills, with the ability to work effectively across teams, functions, and locations
• Attention to detail and ability to manage multiple priorities effectively
• A proactive, hands-on approach to solving problems and improving processes
• Comfort working independently in a local role while partnering closely with a broader global People team

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

Smartly is seeking a Director of Platform Partnerships to join our growing Global Partnerships Team. The Global Partnerships Team is responsible for strengthening strategic relationships with platform and integrated partners to accelerate new business, retain and grow existing customers, enhance product-market fit, and coordinate cross-functional efforts across the organization.

This role reports to the VP of Platform Partnerships and will lead a team that collaborates closely with GTM, product, marketing, and other key functions to advance Smartly’s position globally.

The Director of Platform Partnerships will lead strategy and business development initiatives to drive Smartly's growth and deepen relationships within the Meta ecosystem. This high-impact role is focused on defining and executing strategies to expand revenue, deliver product integrations, and position Smartly as a preferred partner across Meta's key teams.

As a Director of Platform Partnerships at Smartly, you will…

• Develop and execute a strategic roadmap to accelerate Smartly’s presence and impact within the Meta ecosystem, aligning with company goals and market opportunities.
• Own revenue targets for media activation and foster senior-level relationships across business development, partnerships, client success, and product teams.
• Partner with Meta to shape and deliver joint business plans, execute product integration strategies, and measure performance to ensure scalable adoption of Smartly solutions.
• Serve as the key strategic liaison for partner product direction, ensuring Smartly’s platform is aligned with the evolving Marketing API by identifying opportunities, influencing API development, and activating the right innovations to keep Smartly competitive and forward-looking.
• Collaborate cross-functionally to align Smartly’s growth strategies with product development, GTM execution, and marketing initiatives.
• Serve as Smartly’s primary liaison for Meta partnerships, advocating for shared goals and ensuring seamless coordination of efforts.
• Provide strategic thought leadership, make independent decisions, and act as a trusted advisor to senior executives internally and externally.
• Continuously identify opportunities to innovate and optimize partnerships, ensuring Smartly remains ahead of industry trends and competitive dynamics.
• Lead, inspire, and develop a high-performing team by fostering a culture of collaboration, growth, and accountability while driving strategic priorities and delivering impactful results.

We are looking for…

• Experienced Leader: 12+ years in partnerships, business development, or related fields with a proven track record of success.
• Strategic Thinker: Demonstrated ability to develop and execute strategies that drive measurable impact.
• Adtech & Meta Expertise: Deep understanding of the ad-tech and mar-tech ecosystems, including prior experience working with Meta.
• Deal Maker: Proven success negotiating complex business terms and driving results through partner programs.
• Influential Communicator: Ability to influence stakeholders at all internal and external levels.
• Innovative Problem Solver: Track record of identifying new opportunities, co-creating solutions with partners, and driving adoption at scale.
• P&L Ownership: Experience contributing to and managing significant P&L responsibilities in a growth-focused environment.
• Results-Driven Operator: Self-motivated with exceptional organizational skills, attention to detail, and urgency to execute against priorities.
• Bachelor's degree required; MBA preferred.

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

We are looking for a highly motivated Senior Client Partner to function as the commercial lead for a portfolio of strategic key accounts. In this role, you are directly responsible for driving revenue growth and achieving expansion targets within your book of business.

As a pioneer of the AI-powered ad tech industry, you will offer innovative solutions and build trust-based relationships with large advertisers by delivering strategic and measurable impact. As brands transition to automated, AI-driven workflows, you will ensure our clients maximize our platform's capabilities to achieve peak operational efficiency without sacrificing the creative excellence and authentic brand connections that resonate with consumers.

We operate with a "customer first" philosophy, rooted in the belief that our success is a direct result of the growth we drive for our clients. As a trusted advisor, you will navigate complex business challenges to build positive outcomes that benefit both Smartly and our partners.

As a Senior Client Partner at Smartly, you will...

• Own and achieve a revenue growth goal, focusing on strategic expansion through the increased adoption of platform capabilities, products, and services that align with your customers' broader business objectives.
• Lead the end-to-end commercial strategy for your accounts, ensuring robust opportunity identification and the operational discipline required for precise revenue forecasting.
• Cultivate multi-threaded relationships with senior executives and key decision-makers, navigating complex organizational structures to build broad-based advocacy for Smartly.
• Orchestrate cross-functional efforts to align internal stakeholders around key customer initiatives and ensure the delivery of unified solutions.
• Establish a continuous feedback loop by synthesizing customer needs and market trends to influence internal product roadmaps and business strategy.
• Partner with customers to remove operational friction through the implementation of unified workflows.
• Partner closely with Customer Success Managers to co-author strategic account plans and ensure the seamless delivery of best-in-class service across all customer initiatives.
• Lead high-level collaboration across the full spectrum of account stakeholders including clients, agencies, platforms, and data partners.
• Operate with a growth mindset by proactively identifying new value-creation opportunities to accelerate commercial success.

You will be successful in this role if you bring…

• 8+ years of experience in the SaaS, ad platform, or ad tech space with demonstrated success managing strategic key accounts.
• A proven record of meeting and exceeding revenue targets.
• A natural leadership ability and a passion for rallying cross-functional teams around a shared vision.
• A curiosity and drive to partner with customers to solve their most complex business challenges through the strategic application of technology and AI.
• Excellent communication skills and the ability to engage confidently with C-level decision-makers.
• A high degree of product curiosity and the agility to master an expansive, ever-evolving suite of capabilities.
• The ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.).

What We Offer You...

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

Salary in USD : $130,000 - $170,000

#LI-HYBRID

Sr. Marketing Science Partner   

(This is a fully remote contract role. The right to hire FT will require hybrid office presence in New York or Chicago, IL)

Smartly.io has an exciting opportunity for a Marketing Science Partner to join our growing Marketing Science Team. 

We are looking for a senior customer-facing marketing science expert who enjoys analyzing complex systems and truly enjoys communicating findings with customers and partners and can do so clearly and concisely. Your role is essential in making sure we can systematically improve optimization across our customers in the US.

In this role you will analyze, validate, and test best practices in paid social advertising. You will be working closely together with both product development and commercial colleagues. 

As a Marketing Science Partner at Smartly.io you will…

• Serve as a leading measurement consultant for key strategic advertisers by analyzing customers’ performance marketing data and develop methods to figure out what works and, more importantly, why it works
• Proactively drive and conduct large data set analyses across Smartly’s customer base
• Drive Smartly.io product adoption by acting as the product consultant in areas of Smartly.io optimization, reporting and testing capabilities
• Drive thought leadership in the areas of optimization, testing, attribution and market insights within the Smartly.io organization and across the customer base 
• Drive to be the best in the world at optimizing digital advertising in a cross-platform world with expertise and will to experiment across the platforms Smartly.io serves 
• Provide feedback to and collaborate with Product team and Partnerships to identify opportunities for new product features
• Drive customer and industry adoption of optimization best practices, measurement methodologies, and products
• Perform performance meta analyses, vertical research, and playbooks based on scientifically sound analytics

What we are looking for..

• Bachelor’s Degree in Computer Science, Mathematics, Economics, Finance, Marketing Analytics or a related quantitative field or similar knowledge
• Strong analytical and critical thinking skills as well as familiarity with large data sets and data manipulation tools
• 8+ years experience in marketing measurement or analytics, data science, or growth marketing, or a related quantitative field
• Experience working in a customer-facing role 
• Experience working with structured and unstructured data-sets, statistical software such as R and/or Python, and SQL
• Experience working with AI tools in an analytical function
• High teamwork skills, and drive to get things done 
• Ability to work in a fast paced environment, collaborating with technical and non-technical stakeholders in a customer-facing role

Are you passionate about being at the forefront of the ever-evolving digital advertising industry? Do you thrive on proactively enabling agency partners, driving adoption, and helping agencies deliver measurable results for their clients?

As an Agency Customer Success Manager at Smartly, you will own and grow a portfolio of enterprise agency partners from day one. You’ll act as a trusted advisor, proactively guiding agencies on strategy, product adoption, and best practices across social and programmatic advertising. This role offers a front-row seat to the fast-paced online marketing ecosystem, with the opportunity to build long-term partnerships, influence product direction, and drive meaningful growth for both Smartly and our agency partners.

What you’ll do...

About Smartly

Smartly is looking for a performance-driven Lifecycle Marketing Manager to join our Growth Marketing team in London. In this role, you will own the lifecycle roadmap end-to-end - designing, building, and optimising prospect and customer journeys that drive measurable impact across the funnel. Reporting to the Director of Marketing Operations, you will translate revenue goals into structured lifecycle programs, running a high-velocity test-and-learn agenda with deep expertise in email marketing and Marketo, and keen eye on data to inform decisions. You will operate at the intersection of growth strategy, operational excellence, and performance marketing - partnering closely with Sales, Events, Brand, Paid Media, and external agencies.

As a Lifecycle Marketing Manager, you will:

• Own and design Smartly’s end-to-end email marketing and nurture calendar, building and optimizing high-performing programs that increase engagement, improve open rates, and materially lift click-to-open rate (CTOR) and downstream conversion metrics across the lifecycle.
• Drive lifecycle performance from lead to opportunity, building scalable programs that increase conversion to opportunity.
• Lead a structured experimentation roadmap with clear hypotheses, testing emails.
• Manage the external offshore agency to execute campaigns at scale with strong QA and performance oversight.
• Own execution of select integrated cross functional campaigns, by setting clear goals and partnering cross functionally to execute on programs. 
• Measure lifecycle and campaign performance using dashboards and custom reports to guide prioritization and clearly communicate results.
• Build and optimise smart lists, engagement programs, trigger campaigns, tokens, and templates in Marketo.
• Ensure accurate tracking, attribution, and data flow between Marketo and Salesforce.
• Develop dashboards and reporting frameworks to diagnose funnel gaps and guide prioritization.
• Share insights with leadership and continuously refine lifecycle strategy based on data.
•  

We are looking for you if you have:

• 3+ years of lifecycle or retention marketing experience within B2B environments.
• At least 2 years of hands-on experience with Marketo and Salesforce.
• Proven experience running lifecycle or customer marketing programs that drive measurable growth.
• Strong analytical skills and comfort working in a fast-paced, agile environment.
• Experience collaborating cross-functionally and managing agencies or offshore partners.
• Curiosity around AI and marketing technology, with the ability to apply emerging tools to improve lifecycle efficiency.
•  

Smartly is committed to being the best place for growth-minded individuals to thrive. Join us to  build scalable lifecycle programs that directly impact revenue and long-term customer value.

What we offer you:

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.
   

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

• Training clients on all key aspects of Smartly’s platform.
• Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
• Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3 - 5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

• Training clients on all key aspects of Smartly’s platform.
• Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
• Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3 - 5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

Are you passionate about building next-generation products with LLMs and generative AI? Do you want to work on technology that’s transforming how brands connect with people? Join our Meta team as an Engineering Manager! 

Our mission is to build the leading AI-first platform for full-funnel conversational commerce in messaging channels, combining performance marketing with deep audience insights. This means creating features that help marketers easily craft, adapt, and optimize high-performing ads and enabling more meaningful, creative, and effective conversations between brands and their audiences.

We are technology agnostic and always strive to choose the best tools for the job. On the backend, our favoured stack is Node.js in combination with TypeScript usually coupled with PostgreSQL and RabbitMQ. On the front-end side of things, React with TypeScript is the flavour du jour.

Our engineering teams consist of both product specialists and engineers, and alongside the lead engineer you will take the lead in delivering products and features in the right time with right content and brilliant quality. As an Engineering Manager, you will be in charge of getting the best out of people, through coaching, 1:1s, helping them build a development plan and in general removing blockers from the team's path.

About the team

This team owns the Meta offering, one of the most critical and widely used platforms in our ecosystem. Meta powers a large share of our customer workflows and operates at significant scale, requiring high standards for reliability, performance, and data integrity.

As part of this team, you will lead and contribute to key architectural and technical decisions, focusing on system performance, large-scale data processing, robust validation, and seamless integration with the Meta APIs. The work directly impacts how customers experience and trust our platform.

You will collaborate closely with a dedicated Product Manager, guide a well-balanced engineering team ranging from Junior to Staff level, and regularly engage with Meta engineers to ensure strong alignment, best practices, and forward-looking solutions.

What you’ll do…

• Lead an autonomous Fullstack development team. Lead by example.
• Facilitate team every day life. Enable them.
• Care about your team members' growth and development. Go far together.
• Tackle ambitious technical problems and add your mark to our Engineering culture. Help us grow.

What we’re looking for…

• You have experience throughout the full software life-cycle in an environment with multiple teams
• You have built and maintained large-scale, high-availability web applications with an active and growing user base
• You cares product accountability - we are using wide variation of product metrics to ensure our decisions are data driven
• You have experience in various agile development practices as well as the pragmatism to know which tradeoffs are acceptable and a sharp focus on delivery
• Ability to deliver constructive feedback that leads to meaningful changes and growth.
• Empathetic and user-focused: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them
• You have strong development and technical expertise. You will need to lead technical decisions in your team and might being hands-on when coaching the team members to new technical and professional heights, which can involve code reviews, pair programming, etc
• Ability to work from our Helsinki office three days a week

What We Offer You:

• Inclusive Culture: Join a team of over 800 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

Are you an ambitious Fullstack Engineer ready to take on new challenges and grow exceptionally in your career? Join our team Editor as a Software Engineer and be at the forefront of transforming our Creative production tooling!

About the Team:

Smartly proudly houses Editor, the creative heart of our platform. We build the engine that brings advertising to life, providing the essential tools for scaling creative post-production through image, video, and HTML templates. Our customers rely on our creative production tooling to design, animate, and scale millions of assets, and your future team will be placed in the center of all of this effort.

We are a Helsinki based group of experts passionate about solving high-level frontend challenges. Our squad enables the world's largest brands to turn a single design into a global campaign by mastering complex state management and high-performance canvas-based interactions. We are tech-agnostic at heart but rely heavily on React and TypeScript to build a seamless and powerful design experience. We are constantly looking for ways to improve and are dedicated to taking our product and our craft to the next level.

Check out our Engineering at Smartly site to learn how our engineering and product development work.

As a Software Engineer, You Will:

• Own features from technical design to completion, ensuring that your code is clean and follows best practices.
• Work fluently with Product Managers and Designers, actively supporting the product discovery process and identifying potential issues with requirements early on.
• Drive your own work independently, prioritizing tasks effectively to ensure steady progress on stories and team goals.
• Contribute to technical planning, helping the team map out how new features fit into our frontend monorepo and core packages.
• Be self-sufficient in large areas of our codebase, while maintaining a high-level understanding of how the Editor connects to other components.
• Solicit feedback and drive continuous improvement, both in your personal growth and in the team’s overall ways of working.

What We’re Looking For:

• Minimum of 3 years of experience building web applications, with a strong focus on frontend development and clean code.
• Solid expertise in React and TypeScript, with the ability to be productive and deliver high-quality work immediately.
• A self-driven mindset, with the ability to manage your own time and prioritize work without needing constant oversight.
• Strong collaborative skills, enjoying the process of working with Product and UX to bridge the gap between design and technical implementation.
• An eagerness to learn and improve, showing a track record of learning from mistakes and applying best practices to your work.
• Excellent spoken and written communication skills in English
• Ability to work in a hybrid capacity from our Helsinki office 3 days a week.

What We Offer You:

• Inclusive Culture: Join a team of over 850 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

What to Expect from Our Recruitment Experience:

• Meet your Recruiter: Get to know each other and learn about working at Smartly.
• Meet the Team Lead: Gain deeper insights into your future team.
• Meet the Team in Technical Interviews: Engage in an interactive coding interview followed by a discussion around Systems Design and Architecture.
• Meet the Leadership in a Final Meeting: A brief discussion with our VP of Engineering.

Apply Now and Shape Your Future with Smartly!

#LI-JF2 #LI-Hybrid

Are you passionate about being at the forefront of the ever-evolving digital advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. You will function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. As a CSM, you’ll get a front row seat to the fast-paced online marketing industry, which will allow you to learn quickly about growing and nurturing your own book of business, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

At Smartly, we connect creative and media workflows by using intelligent automation to make it easy and fast to produce and optimize ad creative, automate campaign management and provide best in class integrated reporting and intelligence across all digital channels.

As a Customer Success Manager at Smartly, you will…

• Manage and nurture your own customer accounts through day-to-day communication and online marketing expertise.
• Identify opportunities for increased product adoption and align Smartly’s product value with the customer’s wider marketing objectives.
• Develop and maintain excellent knowledge of the Smartly tool and the digital ecosystem in general so that you're constantly able to solve customers' problems.
• Build, manage and develop strong relationships with customers and platform partners including Meta, Pinterest, Snapchat, TikTok and Google.
• Collaborate with internal teams, including product developers, to maintain the quick feedback loop between customers and product.

We're definitely looking for you, if you…

• Possess 4+ years of relevant experience in a Customer Success or similar customer-facing function.
• Have a good understanding of paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google and programmatic).
• Are highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals.
• Have a results-driven mentality, with a bias for action and collaboration.
• Are able to explain complex concepts clearly and translate data into insights.
• Have strong spoken and written communication skills in English.
• Are able and willing to travel for quarterly business reviews, conferences and industry events as required.

What we offer you...

At Smartly, we offer a place where you can advance your career. Here, you'll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

• Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

• Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

#LI-HYBRID

We’re looking for a Senior Fullstack Engineer to join Smartly and help shape the future of our multi-channel advertising platform.

You’ll be working on expanding Smartly into both new and existing advertising channels. Depending on the team, this can mean greenfield development of new integrations or evolving and scaling established ones like Pinterest.

While we can’t share all the details yet, this is a highly strategic area for the company with strong leadership visibility and direct revenue impact. Whether you’re building something new or improving existing integrations, the work goes beyond incremental changes. You’ll be building new capabilities, improving existing ones, and helping shape how different channels are integrated into our platform at scale.

In this role, you’ll design systems that power automation for some of the world’s largest advertisers. You’ll work closely with partners like Google, Reddit and Spotify, building deeply integrated solutions that enable customers to launch, optimize, and iterate campaigns efficiently.

You’ll also have the opportunity to explore how AI and automation shape the future of ad tech, and turn those ideas into production-grade systems.

This role is about ownership and technical influence. You’ll contribute to architectural direction, make trade-offs that balance scalability and product needs, and collaborate across teams to create a unified platform experience across channels.

We’re hiring for multiple positions across a range of seniority levels, and we’ll align the role scope and level based on each candidate’s experience during the hiring process.

Our tech stack

• Backend: Node.js, TypeScript
• Frontend: React, TypeScript
• Infrastructure: PostgreSQL, RabbitMQ, Redis, Kubernetes
• Architecture: Distributed systems, event-driven services, large-scale data processing

What you’ll do

• Own the design and implementation of new platform integrations end-to-end
• Design and operate distributed, data-intensive systems and microservices at scale
• Build automation systems that process large volumes of campaign and performance data
• Develop and evolve client-facing APIs and backend services
• Drive architectural decisions and contribute to long-term technical direction
• Work across teams to align on shared patterns and unify channel behavior within the platform
• Partner closely with product and design to shape solutions, not just implement them
• Mentor other engineers and raise the bar for engineering quality and practices

What we’re looking for

• Strong experience building and operating production-grade systems with Node.js and TypeScript
• Solid frontend experience with React and modern web development practices
• Experience designing distributed systems and working with asynchronous, event-driven architectures
• Proven ability to build scalable systems that handle high data volumes
• Ability to take ownership of complex problems and drive them from concept to production
• Strong collaboration skills and experience working across teams and disciplines
• Interest in mentoring and contributing to team-level engineering practices
• Ability and willingness to work in a hybrid setup from our Helsinki office (3 days per week)

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

Sr. Director, Agency Partnerships – NORAM (Pod Lead)

Smartly.io is hiring a Sr. Director, Agency Partnerships – NORAM to expand and accelerate growth across our North America agency portfolio. This role serves as a Pod Lead, owning a defined set of strategic agency relationships while leading a pod of Agency Development Partners (ADPs) to deliver measurable commercial outcomes.

This is a player-coach role with direct individual revenue responsibility, in addition to accountability for the pod’s overall team target. Success requires a leader who can actively sell, lead complex deals, and coach others while operating at the intersection of agency influence, enterprise sales execution, and internal orchestration.

What You’ll Do

Commercial Ownership & Growth

• Carry an individual revenue target while also owning the pod’s aggregate team target, leading by example through active deal ownership and direct agency and client engagement
  
  
• Own revenue growth across a defined portfolio of North American agency partners, including pipeline creation, forecasting, and quarterly performance against targets
  
  
• Drive net-new revenue, expansion, and multi-year commitments by identifying scalable opportunities across agency holding companies and priority clients
  
  
• Shape deal strategy, guide negotiations, and close complex, multi-stakeholder opportunities involving agencies, brands, and internal teams
  
  
• Partner closely with Brand Sales, Solutions, Product, and Customer Success to advance opportunities from early signal through contract execution
  
  

Agency Leadership & Influence

• Serve as a senior commercial point of contact for priority agency partners, building trust while consistently advancing Smartly’s business objectives
  
  
• Influence agency stakeholders across strategy, media, and activation teams to position Smartly as a core growth partner, not a point solution
  
  
• Navigate agency operating models, incentives, and client dynamics to align Smartly’s platform with performance goals
  
  

Team Leadership & Player-Coach Execution

• Lead and coach a pod of Agency Development Partners, setting clear expectations around pipeline quality, deal execution, and revenue contribution
  
  
• Personally own and advance priority opportunities while modeling strong sales fundamentals, including qualification, account planning, and close discipline
  
  
• Inspect deals, provide hands-on coaching, and raise execution standards across the pod
  
  
• Foster a culture of accountability, collaboration, and continuous improvement
  
  

Operating Rigor & Cross-Functional Leadership

• Maintain accurate forecasting and pipeline hygiene, using data to drive prioritization and decision-making
  
  
• Partner with Sales Ops and Enablement to improve repeatability, role clarity, and commercial consistency across the agency motion
  
  
• Provide structured feedback to Product and Leadership based on frontline commercial learnings from agencies and clients
  
  

What Success Looks Like

• Consistent delivery against both individual and team revenue targets
  
  
• A healthy, well-qualified pipeline with clear paths to close
  
  
• Strong internal confidence in your ability to lead deals, not just relationships
  
  
• Agency partners who see Smartly as a strategic growth driver and invest accordingly
  
  
• A pod that executes with rigor, clarity, and increasing commercial maturity
  
  

What We’re Looking For

• Proven experience leading enterprise or agency-led sales motions with clear ownership of revenue outcomes
  
  
• Demonstrated success operating as a player-coach, carrying a personal quota while leading others to deliver against shared targets
  
  
• Strong deal leadership experience, including closing complex, multi-party opportunities
  
  
• Experience forecasting, inspecting pipeline, and holding teams accountable to commercial goals
  
  
• Executive presence with the ability to balance partnership credibility and commercial rigor
  
  
• Comfort operating in ambiguity and building structure where it does not yet exist
  
  

Why Smartly.io

Smartly.io is building the leading AI-powered creative and media automation platform, helping brands and agencies drive performance at global scale. This role offers the opportunity to shape how Smartly partners with agencies commercially, while directly impacting revenue, growth, and operating maturity across North America.

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

We are seeking a Sr. Engineering Manager to join our 200+ product development organization and lead our ML Foundations team. This team focuses on solving complex machine learning problems and developing proprietary models for a range of AdTech use cases across our product suite.

As part of the AI Platform organization, you will lead a multidisciplinary team of Data Scientists, ML Engineers, and Software Engineers working to accelerate AI adoption and development across Smartly’s Media, Creative, and Intelligence suite. The team ensures compliance with privacy, security, and ethical guidelines.

This is an opportunity to define the vision and strategy for ML and Data Science applications, drive execution on ambitious goals, and champion AI and ML excellence throughout Smartly.

Smartly is proud to be ranked as a leader in The Forrester Wave™ for Creative AdTech. This recognition reflects our commitment to transforming ad experiences through intelligent creativity, standing as the only platform honored by both Forrester and validated by PwC to be recognized for ad technology to power performance.

To get an idea of some of the work we do, see for example these blog posts:

How We Productized Bayesian Revenue Estimation with Stan

Optimizing Conversions with Predictive Budget Allocation

Here’s What You'll Do:

• Lead and grow the AI Foundations team, providing technical direction, strategic vision, and hands-on leadership.
• Drive the development of AdTech-specific ML models and foundational AI capabilities and explore novel approaches that can be applied across Smartly’s products. Optimize existing models for performance, efficiency, and scalability.
• Collaborate cross-functionally with other teams to ensure AI-driven features deliver measurable business and customer impact.
• Ensure compliance with privacy, security, and ethical AI standards in ML applications.
• Foster a strong engineering culture focused on innovation, quality, and continuous improvement.
• Mentor team members through coaching, 1:1s, and career development plans.
• Remove obstacles to enable your team to thrive and deliver exceptional results.
• Partner with recruiting to help scale the team by actively sourcing and closing the best talent. 
• Partner with other leaders in the AI Platform to shape Smartly’s long-term AI strategy and architecture.

Here's What We're Looking For…

• 7+ years of experience in building services and products.
• 5+ years of experience in applying machine learning to real-life problems.
• 3+ years of experience in leading teams.
• Competent with key technologies in ML; PyTorch, TensorFlow, Python, SQL.  
• Able to mentor, coach, and develop data scientists and machine learning engineers
• Proven experience in delivering scalable ML systems in production.  You will need to be hands-on when coaching the team members to new technical and professional heights, which can involve code reviews, pair programming, etc.
• A pragmatic mindset. We always aim to create value to our customers. We're also working on production systems and our customers' business depends on it.
• Curiosity and the drive to continuously learn through study and experimentation on the job.  
• Ability to drive both technical excellence and cross-functional collaboration.
• Understanding of security and compliance requirements when working with personal data.
• M.Sc. or Ph.D. in a relevant field (Mathematics, CS, AI, Physics, …).
• Excellent communication skills, written and spoken English and ability to work 3 days/week onsite at our Berlin office

What we offer you…

• Ownership Culture: Make a significant impact on our products with autonomy and ownership.
• Industry Collaboration: Collaborate with leading online marketers and platforms like Meta, Pinterest, Snap, TikTok, and Google.
• Professional Development: Access opportunities for growth through mentorship, training, and resources to enhance your skills.
• Wellbeing Focus: Prioritize your health with comprehensive healthcare packages and mental health services, plus a healthy work-life balance.
• Total Rewards: Everyone at Smartly is an owner with our equity options program and performance-based grants. We recognize success with compensation, benefits, and career development opportunities. 
• We work in a flexible hybrid work model, including the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

What to Expect from Our Recruitment Experience:

• Meet your Recruiter: Get to know each other and learn about working at Smartly.
• Meet the Team Manager: Gain deeper insights into your future team.
• Meet the Team in Subject Matter Interviews: Engage in a case study and showcase your domain knowledge.
• Meet the Leadership in a Final Meeting: A brief discussion with our Chief Technical Officer.

Apply now and shape the future of digital advertising!

We are seeking a Sr. Engineering Manager to join our 200+ product development organization and lead our ML Foundations team. This team focuses on solving complex machine learning problems and developing proprietary models for a range of AdTech use cases across our product suite.

As part of the AI Platform organization, you will lead a multidisciplinary team of Data Scientists, ML Engineers, and Software Engineers working to accelerate AI adoption and development across Smartly’s Media, Creative, and Intelligence suite. The team ensures compliance with privacy, security, and ethical guidelines.

This is an opportunity to define the vision and strategy for ML and Data Science applications, drive execution on ambitious goals, and champion AI and ML excellence throughout Smartly.

Smartly is proud to be ranked as a leader in The Forrester Wave™ for Creative AdTech. This recognition reflects our commitment to transforming ad experiences through intelligent creativity, standing as the only platform honored by both Forrester and validated by PwC to be recognized for ad technology to power performance.

To get an idea of some of the work we do, see for example these blog posts:

How We Productized Bayesian Revenue Estimation with Stan

Optimizing Conversions with Predictive Budget Allocation

Here’s What You'll Do:

• Lead and grow the AI Foundations team, providing technical direction, strategic vision, and hands-on leadership.
• Drive the development of AdTech-specific ML models and foundational AI capabilities and explore novel approaches that can be applied across Smartly’s products. Optimize existing models for performance, efficiency, and scalability.
• Collaborate cross-functionally with other teams to ensure AI-driven features deliver measurable business and customer impact.
• Ensure compliance with privacy, security, and ethical AI standards in ML applications.
• Foster a strong engineering culture focused on innovation, quality, and continuous improvement.
• Mentor team members through coaching, 1:1s, and career development plans.
• Remove obstacles to enable your team to thrive and deliver exceptional results.
• Partner with recruiting to help scale the team by actively sourcing and closing the best talent. 
• Partner with other leaders in the AI Platform to shape Smartly’s long-term AI strategy and architecture.

Here's What We're Looking For…

• 7+ years of experience in building services and products.
• 5+ years of experience in applying machine learning to real-life problems.
• 3+ years of experience in leading teams.
• Competent with key technologies in ML; PyTorch, TensorFlow, Python, SQL.  
• Able to mentor, coach, and develop data scientists and machine learning engineers
• Proven experience in delivering scalable ML systems in production.  You will need to be hands-on when coaching the team members to new technical and professional heights, which can involve code reviews, pair programming, etc.
• A pragmatic mindset. We always aim to create value to our customers. We're also working on production systems and our customers' business depends on it.
• Curiosity and the drive to continuously learn through study and experimentation on the job.  
• Ability to drive both technical excellence and cross-functional collaboration.
• Understanding of security and compliance requirements when working with personal data.
• M.Sc. or Ph.D. in a relevant field (Mathematics, CS, AI, Physics, …).
• Excellent communication skills, written and spoken English and ability to work 3 days/week onsite at our Helsinki office

What we offer you…

• Ownership Culture: Make a significant impact on our products with autonomy and ownership.
• Industry Collaboration: Collaborate with leading online marketers and platforms like Meta, Pinterest, Snap, TikTok, and Google.
• Professional Development: Access opportunities for growth through mentorship, training, and resources to enhance your skills.
• Wellbeing Focus: Prioritize your health with comprehensive healthcare packages and mental health services, plus a healthy work-life balance.
• Total Rewards: Everyone at Smartly is an owner with our equity options program and performance-based grants. We recognize success with compensation, benefits, and career development opportunities. 
• We work in a flexible hybrid work model, including the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

What to Expect from Our Recruitment Experience:

• Meet your Recruiter: Get to know each other and learn about working at Smartly.
• Meet the Team Manager: Gain deeper insights into your future team.
• Meet the Team in Subject Matter Interviews: Engage in a case study and showcase your domain knowledge.
• Meet the Leadership in a Final Meeting: A brief discussion with our Chief Technical Officer.

Apply now and shape the future of digital advertising!

Talent Acquisition Specialist (3-Month Contract) 

This role focuses on building strong candidate pipelines for Smartly’s commercial teams, including Sales and Customer Success, across global markets. You will partner closely with recruiters and hiring managers to identify and engage high-quality talent, helping ensure we meet hiring goals efficiently. This is a fixed-term role based in Manila, working with distributed teams across the US, EMEA, and APAC.

What You Will Do 

• Source and identify qualified candidates for Sales and Customer Success roles across global markets
• Build and maintain active talent pipelines for current and future hiring needs
• Partner with recruiters and hiring managers to understand role requirements and target candidate profiles
• Use multiple sourcing channels including LinkedIn, job boards, referrals, and market mapping
• Engage candidates through outreach, clearly communicating the role and Smartly’s value proposition
• Screen candidates for qualifications and alignment before handing off to recruiters
• Maintain accurate and up-to-date candidate data in the ATS
• Track sourcing activity and share pipeline insights with stakeholders

What We Are Looking For

• Experience in talent sourcing or recruiting, with focus on commercial roles such as Sales or Customer Success
• Proven ability to build pipelines across global markets (US and/or EMEA experience is a plus)
• Familiarity with sourcing tools such as LinkedIn Recruiter and Boolean search techniques
• Experience working with ATS systems and managing candidate pipelines
• Strong written and verbal English communication skills
• Ability to manage multiple roles and priorities in parallel
• Comfortable working independently while collaborating with global teams

Nice to have:

• Experience sourcing for SaaS or technology companies
• Exposure to hiring across multiple regions or time zones
• Experience working in contract or project-based recruitment roles

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

WHO WE ARE

At Smartly, we are an AI-powered advertising technology company that transforms advertising experiences for brands & their consumers

We unify the platform world with a comprehensive, multi-channel, full-funnel solution that produces, personalizes and powers intelligent creative

Our creative and media solutions empower our customers to achieve efficient growth, better command of their budgets, and richer intelligence for lasting global success.

We are looking for an accomplished and highly motivated operations and digital expert to help us grow and expand our relationships with our largest global customers.

Are you motivated by building strategic partnerships with our customers? Do you get a kick out of expanding our solutions and services with our biggest global customers? Do you enjoy creating and executing across teams? Smartly is at the forefront of a seismic shift in the way marketers communicate with consumers and prospects, redefining the customer journey experience as they engage with brands. This position focuses specifically on our largest global customers.

THE ROLE

The US Client Lead, Global Strategic Accounts acts as the regional business owner for a portfolio of enterprise accounts. This role sits at the intersection of client strategy, revenue ownership, and platform adoption, with accountability for long-term growth, executive partnership, and operational excellence.

We are highly focused on the idea of putting Customers First. The more you focus on helping your customers succeed, the more successful you will be. In this role, you will become a trusted advisor, creating win-win outcomes that deliver meaningful value for both Smartly and our clients.

This is not a traditional customer success role.

You will lead complex, multi-stakeholder relationships, shape how Smartly is embedded into your customers’ operating models, and orchestrate cross-functional teams to deliver outcomes across creative automation, media activation, and intelligence.

You are expected to operate comfortably at the executive level, bring a strong point of view, and drive progress in environments that are often ambiguous and fast-moving.

RESPONSIBILITIES

Enterprise Account Leadership

• Own the North America strategy and commercial outcomes for a portfolio of global, enterprise customers

• Act as the senior executive partner to client stakeholders, including VP and C-level leaders

• Build deep, trust-based relationships across marketing, media, creative, and operations teams on the client side

Growth & Commercial Ownership

• Own revenue forecasting, pipeline management, and expansion strategy for assigned accounts

• Identify, shape, and close opportunities anchored to customer outcomes and platform value

• Lead joint business planning with customers, aligning priorities, timelines, and success metrics

Platform Adoption & Value Creation

• Drive adoption of Smartly’s platform across creative, media, and intelligence use cases

• Translate Smartly’s product roadmap into clear, business-relevant value for customers

• Partner closely with Product and Solutions teams to ensure customer needs inform roadmap priorities

Cross-Functional Orchestration

• Lead and align internal teams across Client Partners, Solutions Engineering, Creative Services, Managed Services, and Sales

• Remove friction, clarify ownership, and ensure the right people are engaged at the right time

• Establish clear communication, escalation, and feedback loops to maintain momentum and accountability

Operating Model & Change Management

• Help customers evolve their internal workflows and operating models as they scale creative and media through Smartly

• Navigate agency relationships, internal client politics, and regional/global complexity

• Act as a steady, credible leader during moments of change, ambiguity, or urgency

WHAT SUCCESS LOOKS LIKE

In the First 90 Days

• Deep understanding of assigned accounts, including stakeholders, contracts, growth opportunities, and risks

• Trusted relationships established with key internal partners and client decision-makers

• Clear account strategies in place, with prioritized initiatives and defined success metrics

By 6 Months

• Measurable progress against revenue targets and platform adoption goals

• Smartly positioned as a strategic partner, not just a vendor, within customer organizations

• Strong internal alignment across teams, with clear ownership and reduced operational friction

By 12 Months

• Consistent revenue growth driven by expanded platform adoption and long-term partnerships

• Customers actively advocating for Smartly internally and externally

• A high-performing, scalable account team operating with clarity, confidence, and momentum

THE PERSON

We are looking for an ambitious, proactive curious and experienced client lead. They will be highly organized, able to work independently on projects where needed but also enjoy working within a team that has a strong, collaborative working ethos.

• At 8-12 years in ad-tech/mar-tech industries, with a proven track record of complex, multi-matrixed, growing strategic accounts preferred;

• Are naturally inclined to lead, organise, and orchestrate a key account tea

•  Proven ability to drive revenue growth through platform expansion, not one-off sales

• Comfortable operating at the executive level, with strong presence, judgment, and communication skills

• Deep understanding of the digital advertising ecosystem, including creative automation, media platforms, and measurement

• Experienced in cross-functional leadership and influencing without authority

• Highly organized, strategic, and resilient, with the ability to navigate ambiguity and complexity

• Motivated by ownership, accountability, and building something meaningful at scale

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

Smartly is looking for a (Senior) Manager, Data Platform to lead the next stage of our data platform evolution. This role will lead two complementary squads - Data Engineering & Data Analytics - under one shared vision, while keeping each squad’s mission and operating model distinct.

The focus is on building the foundations of Smartly’s data platform, strengthening data engineering practices, and modelling. You will help make trusted, scalable, and self-serve data a reality across the company, while staying close enough to the work to set the bar for quality, insight, and execution.

In this role, you will

• Lead both squads, aligning them around a common data platform vision while preserving their distinct responsibilities and ways of working.
• Own the development and evolution of the data platform, including data warehouses, pipelines, transformation layers, data models, semantic foundations, and core reporting assets.
• Drive the platform toward stronger engineering excellence, with a focus on automation, governance, data contracts, lineage, observability, alerting, reliability, and scalable platform operations.
• Guide the team toward stronger modelling, building enriched, reusable, and trusted data assets, enabling self-serve data capabilities, and enabling teams across Product, Commercial, and other functions.
• Define and prioritise the data platform roadmap, turning recurring support requests and operational pain points into durable platform improvements and better data products.
• Stay hands-on enough with data, modelling, and insight work to guide decisions, unblock teams, and demonstrate what high-quality work looks like in practice.
• Establish and uphold high standards for data quality, validation, freshness, availability, and correctness, including clear ownership and response protocols for issues.
• Coach and grow the teams across modelling, validation, testing, communication, and business understanding.
• Promote a data-informed culture by replacing fragmented and static reporting with consistent, trusted, and reusable data assets and live reporting.

What we are looking for

• Strong technical foundations in data engineering, data warehousing, data modelling, and analytics.
• Experience building or scaling a modern data platform in a product, SaaS, or similarly data-intensive environment.
• Ability to credibly lead discussions on topics such as data pipelines, warehouse design, modelling, reliability, governance, and real-time or near-real-time data flows.
• Track record of leading cross-functional or multidisciplinary teams, ideally spanning both platform and analytics work.
• Strong product and business orientation, with the ability to translate ambiguous needs into scalable data solutions and clear priorities.
• Hands-on experience with modern data tooling and ways of working; familiarity with tools such as BigQuery, dbt, orchestration frameworks, semantic layers, and observability tooling is a strong plus.
• Strong communication skills and the ability to present data and insights clearly to both technical and non-technical audiences.
• Comfort working in an environment with ambiguity, evolving priorities, and significant room to shape the future state.
• A builder mindset, high ownership, and a pragmatic approach to creating structure while moving fast.
• Advanced education in a relevant field is a plus, but equivalent practical experience is equally valuable.
• Ability and willingness to work from our Helsinki office three days a week

What we offer you: 

• Inclusive Culture: Join a team of over 800 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Role Summary

As a Google‑first company, nearly all business applications run on Google Workspace and other SaaS platforms. The IT Support & Service Desk Specialist will provide hands‑on support for our U.S. users, contribute to ITIL‑aligned processes, and ensure executives (including our CEO) receive white‑glove assistance. You’ll bring a can‑do attitude, excellent communication, and smart problem‑solving to keep our growing operation running smoothly.

Key Responsibilities

1. ITSM Process Improvement
• Contribute to and refine ITIL 4 processes (Incident, Request, Problem, Change, Knowledge, Asset/Configuration).
• Administer and enhance our service‑desk platform (Freshservice, Jira Service Management, or similar), including workflow tweaks and self‑service portal updates.
• Support SLAs/OLAs reporting; suggest improvements via KPIs and CSAT insights.
2. End‑User & VIP Support
• Provide hands‑on support for macOS, ChromeOS, iOS, Android, and Google Workspace apps (Gmail, Calendar, Drive, Meet, Chat, Sheets/Docs/Slides) plus critical SaaS line‑of‑business tools.
• Deliver proactive, white‑glove support to executive leadership, including the CEO, with clear verbal and written communication and rapid resolution.
3. Knowledge & Self‑Service
• Establish and curate a living knowledge base and runbooks that enable first‑call resolution and user self‑help (FAQs, how‑to videos, gcloud scripts)
4. Asset & Configuration Management
• Maintain an accurate hardware & software inventory across laptops, Chromebooks, mobile devices, peripherals, and SaaS subscriptions, in partnership with the Workspace team.

• • Collaborate with the Workspace team to streamline onboarding/offboarding processes and ensure device compliance via MDM and Asset Inventory tool.

1. Security & Compliance
• Ensure all endpoints are protected (AV, full‑disk encryption, enrolled in MDM). 
• Maintain, configure, and continuously improve Workspace ONE UEM and Google Endpoint Management, as well as SaaS‑management tooling (e.g., BetterCloud), to automate provisioning, license governance, and secure off‑boarding.
2. Office Network Support
• Coordinate with vendors on LAN/Wi‑Fi, ISP, VoIP, and meeting‑room A/V for our U.S. office together with the Workspace Team.
• Maintain documentation and escalate complex network issues as needed.
3. Reporting & Continuous Improvement
• Track service‑performance metrics and share improvement ideas with the team.
• Leverage basic scripting or BetterCloud workflows to reduce manual tasks and resolve issues faster.

Must‑Have Qualifications

• 3‑5 years of experience in IT support or service‑desk roles.
• Working knowledge of ITIL processes and experience using modern ITSM tools (Freshservice, Jira Service Management, or similar).
• Strong troubleshooting skills for macOS, ChromeOS, meeting‑room A/V, networking basics (TCP/IP, DNS, DHCP, wifi configuration), and Google Workspace apps.
• Proven ability to communicate clearly with executives and deliver white‑glove support.
• Hands‑on experience with Workspace ONE UEM or Google Endpoint Management and SaaS‑management workflows (BetterCloud preferred).
• A proactive, can‑do attitude with accountability for follow‑through.
• Excellent written and verbal communication in English.

Perks and Benefits...

• Five weeks paid time off (PTO), 11 company-paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Choice of computer (MAC or PC)
• And so much more…

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.  Base Salary in USD : $85,000 to $105,000 

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

#LI-AW1 #LI-HYBRD

Are you motivated by building strategic partnerships with key agencies? Do you thrive on driving scalable business growth and becoming a trusted advisor in the dynamic digital marketing space? At Smartly, we value a culture where every voice is heard, every perspective is considered, and individuals can make a significant impact. We are committed to building diverse teams and an environment where everyone can thrive.

As an Agency Partner  at Smartly, you will lead some of our most strategic agency partnerships across the US. You'll work with executive teams, operations, social teams, and activation specialists, helping to position Smartly as a preferred partner. This role involves strategic collaboration, consultative selling, and cross-functional leadership. Success will be measured by agency growth, new revenue, and increased adoption of Smartly solutions by new clients.

As an Agency Partner at Smartly, you will...

• Develop Growth Strategies: Create and execute a comprehensive agency growth strategy to increase spend and platform usage.
• Identify Opportunities: Proactively identify, present, and close new client opportunities, expanding our reach.
• Manage Commercials: Negotiate and manage commercial agreements that support mutual growth.
• Foster Advocacy: Develop and deliver programs that build understanding and support for Smartly solutions within agencies.
• Serve as Primary Contact: Act as the main point of contact for agency leadership, fostering long-term collaborative partnerships & relationships.
• Present Solutions: Articulate Smartly's full suite of solutions, including media, intelligence, and creative offerings.
• Collaborate with Partners: Maintain positive and productive relationships with our platform partners.
• Develop strong partnerships with Direct Sales & Global Client Partner teams to maximize revenue 
• Drive Revenue Growth: Achieve revenue growth through strategic agency partnerships, measured by increased sales, market share, and spend share.
• Achieve Targets: Consistently meet or exceed sales targets, building a strong pipeline that leads to successful deal closures.
• Strengthen Partnerships: Provide clear examples of partnership success, such as co-developing custom solutions or inspiring agency advocacy.

We're looking for a leader who brings...

• Relevant Experience: At least 7 years of experience in marketing, advertising, consulting, or media sales, with a track record in customer acquisition and growth.
• Strong Presentation Skills: Excellent communication and presentation skills, with the ability to distill insights, incorporate feedback, and adapt strategies effectively.
• Solution Oriented: strong understanding of the agency ecosystem with a mindset to develop solutions that solve agency partner business challenges.
• Business Acumen: Strong business and financial understanding, including a nuanced understanding of the agency landscape, competitive dynamics, and growth drivers.
• Collaborative Mindset: A collaborative approach and a history of influencing cross-functional teams to align on strategic initiatives.
• Tech Familiarity: Familiarity with digital advertising technologies, platforms, and performance measurement methodologies.
• Strategic Vision: The ability to articulate how you’ve driven growth through agencies and your vision for Smartly’s role in this area.
• Hybrid Work spirit: The ability to work from our Chicago Smartly office 3 days a week, as part of our hybrid structure.

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

At Smartly, we are building technology that helps brands create, scale, and optimize digital advertising. As our business continues to grow, we are looking for a Senior HR Business Partner to join our People team in Helsinki. This role will partner with senior leaders and C-suite stakeholders across Product and Engineering, supporting key people priorities while helping the organization scale in a thoughtful, high-impact way.

As a Senior HR Business Partner at Smartly you will…

• Partner with senior leaders and C-suite stakeholders to align people strategy with business goals, organizational priorities, and long-term growth
• Support leaders across Product and Engineering on organizational effectiveness, leadership capability, workforce planning, and team performance
• Coach executives, directors, and managers on performance, feedback, engagement, change leadership, and effective team management
• Lead complex employee relations matters with sound judgment, discretion, and appropriate escalation
• Contribute to cross-functional People initiatives such as performance cycles, talent reviews, engagement follow-up, career development frameworks, and manager enablement programs
• Drive org design, team structure evolution, and workforce planning to support scale, clarity, and execution across technical teams
• Use data, engagement insights, and business context to identify priority areas and independently lead projects from diagnosis through execution
• Support performance management and talent planning across your functions, helping leaders raise the bar on accountability, development, and decision-making
• Help drive continuous improvement in HR processes, including the use of AI and automation to simplify workflows and increase impact
• Design and facilitate manager enablement or leadership development sessions to strengthen capability across Product and Engineering
• Act as a trusted advisor to leaders and employees, providing thoughtful guidance on workplace concerns, team dynamics, and career growth
• Partner closely with Talent Acquisition, HR Operations, and the broader People team to deliver scalable, high-quality people support
• Ensure compliance with local employment law and company policies, handling sensitive matters with care
• Champion Smartly’s values and help build an inclusive, high-performing, forward-looking culture

We are looking for you if you have…

• 7+ years of HR experience, including strong experience in an HR Business Partner or similar role
• Experience partnering with senior leaders, including C-suite stakeholders, in a fast-paced and evolving organization
• Experience supporting Product, Engineering, or other technical organizations
• Strong employee relations experience and confidence navigating complex, sensitive situations
• Excellent coaching, influencing, and stakeholder management skills across all levels of the organization
• Experience with organizational design, change management, and workforce planning
• Strong business judgment and the ability to balance strategic thinking with hands-on execution
• A data-informed mindset, with comfort using analytics and AI tools to improve decision-making and efficiency
• A practical, solutions-oriented approach and the ability to build trust quickly
• Proficiency in Excel or Google Sheets
• A Bachelor’s degree in Human Resources, Business Administration, or a related field

Preferred Qualifications

• Experience with Workday 
• Experience in tech, startup, or scaling environments
• Exposure to AI tools or automation to improve HR workflows
• SHRM-CP, PHR, or similar certification

What We Offer You:

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

We are looking for a Staff Engineer to join team Aqueduct, a team building our data platform for powering large-scale cross-platform advertising. Our ideal candidate is a seasoned professional who has experience in designing, implementing and managing data platforms and pipelines that are scalable, reliable and efficient.

For our customers, ensuring their data is available and composable can:

• unlock the potential of creative automation with image and video templates
• power agentic workflows that utilise the data
• allow analysis of the relationship between product data and ad performance.

Being able to sync our customers’ product data across multiple advertising channels consistently and with minimal delays ensures that:

• the ads consumers see have the latest information
• products that are out of stock are not advertised
• regulatory requirements are met

The team currently has a backend written in Ruby on Rails, and we own small parts of the frontend written in TypeScript and React. We’re moving our data systems from Ruby to a language and architecture better suited for the workload and capable of scaling with our growth. We're looking for an expert to lead the build and design of this new platform using the right tools for the job.

Projects you get to work with

• Design and build a large scale data storage and processing system that needs to process billions of records per day
• Drive the long term architecture and engineering excellence inside the team by coaching and mentoring other engineers
• Collaborate with stakeholders from across the organization: engineering, product and business
• Define and monitor SLAs, and follow SRE best practices to ensure the stability and availability of the system
• Build APIs for internal and external consumers of the data
• Affect the ROI for billions of dollars in ad spend

What We Are Looking For

• 8+ years of industry experience
• Strong programming skills (e.g., Python, Scala and/or Java)
• Deep experience with data processing frameworks (e.g., Spark, Flink, Databricks, Snowflake, BigQuery, Redshift, ClickHouse)
• Familiarity with streaming systems (e.g Kafka, Kinesis)
• Expertise in SQL and some RDBMS (PostgreSQL, Citus, etc.)
• Experience with orchestration tools (e.g., Airflow, Argo)
• Experience with data governance tools (e.g., OpenMetadata, GreatExpectations, Apache Atlas, dbt)
• Solid understanding of distributed systems and cloud platforms (AWS/GCP/Azure)
• Proven track record of designing large-scale data systems
• Experience in technical leadership and mentoring other engineers
• Experience with Ruby on Rails is considered a plus
• Ability to work in a hybrid capacity from our Helsinki office 3 days a week 

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

The Role: Building the Engine for AI Transformation

Smartly’s Operations culture is evolving. We are building an intelligent, automated ecosystem that powers our entire global organization. As a Senior Solutions Engineer, you will be the primary technical partner for our AI Transformation team. While they identify strategic AI opportunities, you are responsible for the execution—building the connectors, agents, and interfaces that allow our internal teams to leverage AI in their daily work.

You will serve as a bridge between technical solutions and operational excellence. Your core responsibility involves identifying areas of inefficiency and disjointed processes ("silos") and resolving them by developing intelligent workflows, scalable internal tools, and effective code to ensure smooth, integrated operations. We are looking for a "builder" who thrives on independence and is obsessed with the "How can we do this better?" mindset.

As a Senior Solutions Engineer at Smartly, you will...

• Partner with AI Transformation team: Collaborate with the AI Transformation team to productize AI and automation prototypes, ensuring that new tools and agentic capabilities are successfully integrated into internal business processes.
• Orchestrate Internal Automations: Build and maintain a wide variety of internal tools and workflows for most teams across the company; these solutions range from traditional API-based automations to complex AI agentic workflows.
• Modernize Internal Systems: Develop and scale the internal tools and processes that enable teams to move faster, utilizing a blend of AI-driven agents and standard programmatic automations to solve operational needs.
• Own the Backend: Maintain and expand our internal microservices architecture, primarily running on TypeScript and NodeJS.
• Cloud Infrastructure Management: Independently manage and optimize our cloud infrastructure (we primarily use Google Cloud Platform), ensuring our internal tools and AI services are performant, secure, and scalable.
• Build Service Integrations: Act as the master of APIs, integrating disparate internal and external services (Salesforce, Slack, Big Query, data warehouse etc.) to create seamless data flows for both users and AI agents.

We’re definitely looking for you if you have...

• Innovative & Experimental Mindset: You are naturally curious and enjoy experimenting with new technologies. Our work involves frequent exploration of emerging tech stacks and AI libraries, so you should be comfortable navigating ambiguity and testing new tools.
• A Builder’s Background: A versatile technical background with exposure in Software Engineering, Data Engineering, or Artificial Intelligence—with a strong track record of building diverse technical solutions, internal automations, and scalable data pipelines.
• TypeScript/NodeJS Mastery: Strong proficiency in TypeScript and NodeJS (Koa/Express experience is a major plus).
• AI Implementation Experience: Proven experience building and maintaining AI agentic workflows or MCPs. You know how to leverage LLM APIs (Vertex AI/OpenAI) to build practical, task-oriented agents.
• Prompt Engineering: You have a deep understanding of prompt engineering techniques to produce high-quality, structured, and reliable outputs from LLMs. You can design, test, and iterate on prompts for complex agentic tasks.
• API Expertise: High familiarity with REST APIs and complex service-to-service integrations.
• Self-Driven Learning: The ability to dive into microservices, understand its logic, and implement modern solutions without constant supervision.
• Collaborative Mindset: The ability to translate needs from most internal teams into technical requirements that solve real-world problems for non-technical stakeholders.

Bonus Points for:

• Automation Platforms: Experience with workflow automation tools like Zapier, n8n, or similar platforms used to build and orchestrate agentic workflows.
• React Skills: Ability to build or tweak frontend admin dashboards to make your automations accessible to internal users.
• AdTech Background: Familiarity with Meta GraphAPI, TikTok Ads, or Google Ads APIs.

About the Role
We are looking for a hands-on Amazon DSP expert to support the launch and management of our first wave of Amazon DSP clients. You will serve as the execution lead during our Alpha phase, working directly with our Smart Services team to ensure flawless campaign delivery while helping us build the internal processes and documentation needed to scale.

This is a client-facing, highly collaborative role where you'll be both a doer and a teacher.

What You'll Do:

• Own campaign execution across PG (Programmatic Guaranteed) and auction/performance campaigns: including setup, QA, pacing, troubleshooting, and optimization

• Act as the client facing DSP lead for early implementations, supporting communications and strategic guidance on campaign performance

• Build the playbook: develop SOPs, setup checklists, safety controls, workflow documentation, and reporting templates for repeatable use by the internal team

• Train Smart Services through live work and structured knowledge transfer sessions

• Quantify lift: track and document time/effort across campaign types to help establish benchmark models distinguishing PG vs. auction/performance support needs

What We're Looking For:

• 3+ years of hands-on Amazon DSP experience, with demonstrated expertise in both CTV/Programmatic Guaranteed and auction/performance buying

• Proven ability to manage and troubleshoot live campaigns with high spend accountability

• Strong client communication skills and comfortable presenting and advising directly with brand partners

• Experience building SOPs or training teams is a strong plus

• Ability to start immediately and operate with minimal ramp time

Perks & Benefits…

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Choice of computer (MAC or PC)
• And so much more… 

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.  

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 

#LI-CD1 #LI-HYBRID

This role sits at the core of Smartly’s data platform, powering the reporting systems that some of the world’s largest and most influential brands rely on to make real time decisions. 

You’ll join the Bobby Tables team, which is responsible for ingesting, transforming, and serving tens of billions of data points across global advertising channels. This is the engine behind Smartly’s reporting and cross-channel analytics, turning fragmented, high volume data into a unified, real time, and highly flexible analytical experience.

You’ll design and optimize systems that execute complex queries over massive datasets with low latency, while ensuring reliability and consistency across a constantly evolving ecosystem of advertising channels and 3rd-party integrations. The work involves pushing the limits of distributed data processing, and enabling customers to explore their performance analytics with speed and precision.

Your contributions will directly shape how global brands understand, measure, and act on their advertising performance in real time, at a massive scale.

What You Will Do

• Design and build systems that support high-scale reporting and analytics workloads
• Improve OLAP performance and optimize data access patterns across large datasets
• Develop solutions that unify data from multiple external ad channels with varying structures
• Own projects from definition through delivery, ensuring high quality and reliability
• Work with technologies such as Ruby, TypeScript, Kafka, and modern data storage systems (PostgreSQL/Citus, Clickhouse, Redis)
• Mentor engineers and support the team in maintaining a high engineering standard

What We Are Looking For

• Strong experience building and operating data-intensive and high-scale systems
• Experience working with OLAP workloads and query performance optimization
• Must have strong experience with relational databases (such as PostgreSQL, MS SQL, MySQL etc.), experience with ClickHouse or other columnar databases is a plus
• Ability to design systems that handle varying data structures and integrations
• Comfortable working across the stack when needed
• Ability to take ownership of complex problems and drive them to practical solutions
• Clear communication skills and a collaborative approach to working with others

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

Smartly is excited to kick off applications for our 2026 Summer Internship Program!

Are you passionate about the advertising industry and excited to gain hands-on experience in sales strategy? Do you thrive in a dynamic, fast-paced environment? Join our Sales Enablement & Competitive Intelligence Internship to develop key skills and make an impact!

We’re looking for a highly motivated Sales Enablement Intern to support Smartly’s Sales Team. This role is ideal for a college student interested in B2B sales, marketing, or adtech, offering hands-on experience in market research, sales strategy, enablement, and competitive analysis. 

Join our team of Smartlies and learn from some of the best and brightest in the digital advertising industry. You'll work closely with the Sales, Sales Enablement, and Product Marketing teams, assisting in projects that directly impact how our sellers win deals. This is a hybrid opportunity in our NYC office - we’re excited to welcome you to our passionate, rapidly-growing company.

As a Sales Enablement & Competitive Intelligence intern, you will...

• Research and analyze competitor offerings across the media and creative landscape.
• Track and analyze industry trends and competitor activity.
• Help build battlecards to equip sellers with stronger positioning strategies
• Audit, clean up, and improve email sequences; create new email templates for sellers
• Streamline our content management systems and processes to ensure sellers have quick access to high-impact, up-to-date resources
• Collaborate with sales, marketing, and product teams to gather insights and share findings.
• Work on a final project to be presented to the team at the end of the internship
• Meet and collaborate with fellow interns in our NYC office.

We are looking for you if you are…

• Full-time rising Junior, Senior, or graduating at an accredited 4-year College or University.
• Highly interested and curious when it comes to the advertising industry and competitive landscape.
• An excellent researcher with analytical skills.
• Have an eye for design and strong project management skills
• An effective communicator and storyteller.
• An ambitious self-starter with a can-do attitude.
• Legally authorized to work in the United States

This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2026.

#LI-Hybrid

Smartly is excited to kick off applications for our 2026 Summer Internship Program!

Are you looking to grow your career in Marketing? Does working with some of the world’s leading brands excite you? Smartly is excited to announce our 10-week internship program for Summer 2026! Join our team of over 800 Smartlies and learn from some of the best and brightest in the digital advertising industry. 

In this amazing hybrid NYC opportunity, you will be able to bring your passion and entrepreneurial spirit to our rapidly-growing company. As an active member of our Growth Marketing team, you’ll be reporting into the VP of Growth Marketing and partnering closely with leaders in ABM and Paid Media. Join us for a summer of working and learning Smartly! 

As an intern on the Growth Marketing team, you will support…

Paid Media

• Analyze search terms, spot trends, and find growth opportunities
• Monitor LinkedIn, Meta and YouTube campaigns and improve performance
• Track competitor ads and messaging shifts
• Support audience analysis and campaign reporting across regions

Account Based Marketing (ABM)

• Review lead quality and improve campaign outcomes
• Launch and QA LinkedIn and Demandbase campaigns
• Build account lists that sales actually uses
• Support landing pages, ads, and email execution
• Help develop internal AI tools for sales enablement
• Turn sales calls transcripts into insights using AI tools
• Identify patterns that help sales close more deals
• Additional growth marketing support including reporting
• Work with a number of stakeholders within multiple departments, including brand marketing, product marketing and sales
• Meet and collaborate with fellow interns in our NYC office

We are looking for you if you are…

• Full-time rising Junior, Senior, or graduating at an accredited 4-year College or University
• Highly motivated and eager to learn more about marketing - marketing courses desired
• Strong attention to detail and goal orientated
• Deadline driven
• Numbers whiz, someone who loves to dive into the numbers to tell a story 
• An ambitious self-starter who is not afraid to try new things 
• Desire to work in a high-growth startup atmosphere
• Legally authorized to work in the United States

This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2026.

#LI-Hybrid

Smartly is excited to kick off applications for our 2026 Summer Internship Program!

Are you looking to grow your career in Marketing? Does working with some of the world’s leading brands excite you? Smartly is excited to announce our 10-week internship program for Summer 2026! Join our team of over 800 Smartlies and learn from some of the best and brightest in the digital advertising industry. 

In this amazing hybrid NYC opportunity, you will be able to bring your passion and entrepreneurial spirit to our rapidly-growing company. As an active member of our Growth Marketing team, you’ll be reporting into the VP of Growth Marketing and partnering closely with leaders in Website and Marketing Operations. Join us for a summer of working and learning Smartly!

As an intern on the Growth Marketing team, you will support…

Website

• Support landing page builds, site updates, and conversion optimization
• Assist with SEO and AEO research, including FAQs, query insights, and competitor reviews
• Help maintain website reporting on traffic, engagement, and conversion trends
• Support experimentation, personalization, and interactive web tools
• Prep proof points like testimonials, case studies, logos, and screenshots

Marketing Operations and Email

• Clean and improve database quality for customers and prospects
• Review email addresses, QA campaigns, and complete final proofs
• Organize list uploads and imports into Marketo
• Document repeatable workflows and help standardize reporting
• Refresh outdated nurture content and support attribution setup in Tableau and Marketo

Project Management

• Keep projects organized across Slack, Monday, and tracking sheets
• Send reminders and manage task follow-up
• Turn meeting notes into action items by owner
• Build timelines and support one-off Brand team requests
• Attend weekly growth marketing meetings, and bi-weekly global marketing team meetings 
• Additional growth marketing support including reporting
• Work with a number of stakeholders within multiple departments, including brand marketing, product marketing and sales
• Meet and collaborate with fellow interns in our NYC office

We are looking for you if you are…

• Full-time rising Junior, Senior, or graduating at an accredited 4-year College or University
• Highly motivated and eager to learn more about marketing - marketing courses desired
• Strong attention to detail and goal orientated
• Deadline driven
• Numbers whiz, someone who loves to dive into the numbers to tell a story 
• An ambitious self-starter who is not afraid to try new things 
• Desire to work in a high-growth startup atmosphere
• Legally authorized to work in the United States

This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2026.

#LI-Hybrid

Are you passionate about how CTV, agencies, and omnichannel video are reshaping modern advertising? Join Smartly to define and scale the next phase of our AI-powered platform across CTV and social.

As Smartly expands its omnichannel video and DSP ecosystem, we are looking for a Product Marketing Lead to own two critical growth pillars: leading end-to-end CTV go-to-market across agencies and brand advertisers, and defining and scaling Smartly’s global agency value proposition across CTV and social.

This role also operates as a senior leader within Product Marketing, driving high-impact initiatives and elevating GTM standards across the organization. It is a highly strategic, global position at the intersection of video innovation, agency strategy, and enterprise commercialization.

In this role, you will:

Own CTV Go-to-Market Across Segments

• Lead the global GTM strategy for Smartly’s CTV capabilities across agencies and brand advertisers
  
  
• Define positioning, messaging, launches, and adoption strategy across DSP integrations and omnichannel video
  
  
• Engage early in product discovery and roadmap planning to ensure CTV investments are grounded in agency and advertiser market needs.
  
  
• Define clear adoption, expansion, and revenue targets for CTV initiatives, and drive post-launch accountability across Commercial and Product teams.
  
  
• Translate CTV and omnichannel innovation into clear, differentiated market value, connecting Media capabilities with Creative automation and Smartly’s broader AI Orchestration vision.
  
  
• Own messaging and roadmap communication for CTV initiatives, ensuring clarity, consistency, and commercial relevance across launches and customer touchpoints.

Own Smartly’s Agency Positioning and Go-to-Market

• Own and evolve Smartly’s agency value proposition across CTV and social
  
  
• Define segmentation, personas, and priority use cases across holding companies, independent agencies, and in-house teams
  
  
• Develop compelling agency-specific positioning and narratives that resonate across planners, buyers, strategists, and creative leaders.
  
  
• Raise the bar on product storytelling across agency-facing materials, industry moments, and executive communications.
  
  
• Develop agency playbooks, pitch narratives, and executive-ready materials used globally
  
  
• Partner with the Agency team to strengthen joint positioning and agency activation
  
  
• Close the agency feedback loop by translating field insights, competitive intelligence, and partner signal into refined positioning and actionable product input.
  
  

Drive Strategic Leadership Within Product Marketing

• Lead high-priority, cross-functional initiatives within the PMM organization
  
  
• Raise the bar on launch rigor, commercial accountability, and GTM excellence
  
  
• Mentor and influence across PMM and cross-functional stakeholders
  
  
• Contribute to flagship company narratives, major launches, and industry moments
  
  
• Step into adjacent strategic initiatives as business priorities evolve
  
  
  

What we’re looking for:

• 10–14 years of experience, including 7–9+ years in Product Marketing (B2B SaaS / AdTech / MarTech)
  
  
• 4–6+ years of deep exposure to CTV, video, DSP ecosystems, and/or agency environments
  
  
• Strong fluency in agency operating models and omnichannel video activation workflows
  
  
• Proven ownership of multi-solution GTM strategies with measurable adoption and revenue impact
  
  
• Strategic product partnership mindset with the ability to influence roadmap and differentiation
  
  
• Exceptional storyteller able to translate sophisticated platform capabilities into clear, differentiated value
  
  
• Strong commercial orientation with experience defining adoption and revenue metrics
  
  

High ownership, executive presence, and comfort operating autonomously in fast-moving environments

What We Offer You...

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.

Salary Range (USD): $150,000 – $190,000

#LI-HYBRID

Smartly.io is seeking an experienced and driven Senior Customer Onboarding Manager to join our dynamic Onboarding team. As a Senior Customer Onboarding Manager, you will play a key role in leading the onboarding experience for our newly-signed customers, ensuring a seamless, strategic, and successful transition to the Smartly platform. You will work closely with Sales and Customer Success teams to design and deliver tailored onboarding plans, helping our key customers realize value quickly and set the foundation for long-term success.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Manage effective communications (in person, on calls & emails) with customers during the onboarding phase, demonstrating a deep understanding of our clients’ business and goals; proficient and confident communication skills with all levels of customer profiles.
• Curating a clear and effective onboarding plan, ensuring clients see value in our partnership within the crucial first few weeks of onboarding.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take full ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io. 

Core Tasks:

• Coordinate internal teams to ensure client has optimal onboarding experience with Smartly: make sure that key tasks are undertaken in a timely way, including:
• Identify quick wins and opportunities ensuring customers can maximize their platform usage and achieve their goals.
• Set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Showcase how to utilize feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.

• Deliver comprehensive training on all aspects of the platform, demonstrating that you  understand the client-specific needs and solutions that will enable them to see value in our technology as well as considering us a strategic partner for their marketing needs.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 4+ years digital experience, ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.