Are you a Sales Development Representative SDR looking to grow your career in tech sales at a fun, high-growth SaaS company?

Smartly works with some of the world's largest social media advertisers to automate and optimize advertising campaigns across Meta, TikTok, Snapchat, Pinterest and Google!

We’re searching for our next Sales Development Representative to qualify, prospect, and generate opportunities to support our EMEA sales team focusing on the UK, Benelux and Nordics region. 

Based in London, this role will play a key part in our continued success in the EMEA region and presents a great opportunity to deepen your sales skills and learn digital marketing at an innovative, industry-leading tech company. 

As an Enterprise SDR, you will...

• Develop your knowledge of digital advertising and the industry landscape
• Target strategic, enterprise accounts with personalised outreach
• Prospect with Account Executives to build cohesive strategies together
• Partner with Marketing to leverage marketing activities for Outbound outreach and to generate interest with inbound leads
• Qualify prospects via the MEDDPICC methodology
• Leverage data and learnings from SDR leadership and team members on what’s working and what’s not to improve outbound sales efforts
• In addition to getting the conversation started, you will be required to attend calls later in sales process to help learn techniques in deal management, but also you are incentivised to get your opportunities to closed won.
• Work and become an expert with a variety of industry leading Sales tools, including Salesforce, Outreach.io, LeadIQ, LinkedIn Sales Navigator, UserGems and more

We’re definitely looking for you, if you...

• 1-3 years experience in a business development / sales development role in AdTech, digital marketing, B2B SaaS businesses or paid social ecosystem
• Are an ambitious self-starter who is always hungry to learn new things and to hit their goals
• A strong team player.
• Have excellent written and verbal communication skills with a proven ability to influence others
• Have the ability and willingness to travel for meetings, conferences and industry events within Europe
• Have the ability to work in our London office at least 3 days a week (hybrid)
• Strong language skills in English 
• Have experience using Salesforce and/or Hubspot
• Have the desire to work in a high-growth startup atmosphere
• Bonus points if you are in touch with the latest trends from Facebook, Instagram, TikTok and the AdTech industry

Are you passionate about being at the forefront of the ever-evolving Digital Marketing industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week, give consultative advice, scope and drive successful product trials and drive customer engagement. You function as the crucial link between platform partners and our product development team. You’ll work at the cutting edge of a fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Customer Success Manager at Smartly, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own book of business and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc)
• Develop and maintain excellent knowledge and skills for Smartly tool and digital marketing in general so that you're constantly able to solve customers' problems
• Build, manage and develop strong relationships with customers and platform partners such as Meta, Pinterest, Snapchat and TikTok
• Collaborate with customers and cross-functional product teams to maintain the quick feedback loop.
  
  

We're definitely looking for you, if you...

• Possess 3+ years of paid digital advertising across platform partner
• Have experience in a customer success or similar customer-facing function
• Are a proactive problem-solver, with a positive attitude and a strong desire to help our customers reach their goals
• Are comfortable in addressing technical challenges and collaborate with technical teams when needed
• Have a results-driven mentality, with a bias for action and collaboration
• Are able to explain complex concepts clearly and translate data into actionable insights
• Have strong spoken and written communication skills in English as well as the ability to create connections and engage confidently with a variety of audiences
• Are able to work in a hybrid capacity from our London office 3 days a week (more if you like)
• Are able and willing to travel for meetings, conferences and industry events
• Previous knowledge of Smartly or similar players is a plus

Smartly is seeking a Director of Platform Partnerships to join our growing Global Partnerships Team. The Global Partnerships Team is responsible for strengthening strategic relationships with platform and integrated partners to accelerate new business, retain and grow existing customers, enhance product-market fit, and coordinate cross-functional efforts across the organization.

This role reports to the VP of Platform Partnerships and will lead a team that collaborates closely with GTM, product, marketing, and other key functions to advance Smartly’s position globally.

The Director of Platform Partnerships will lead strategy and business development initiatives to drive Smartly's growth and deepen relationships within the Meta ecosystem. This high-impact role is focused on defining and executing strategies to expand revenue, deliver product integrations, and position Smartly as a preferred partner across Meta's key teams.

As a Director of Platform Partnerships at Smartly, you will…

• Develop and execute a strategic roadmap to accelerate Smartly’s presence and impact within the Meta ecosystem, aligning with company goals and market opportunities.
• Own revenue targets for media activation and foster senior-level relationships across business development, partnerships, client success, and product teams.
• Partner with Meta to shape and deliver joint business plans, execute product integration strategies, and measure performance to ensure scalable adoption of Smartly solutions.
• Serve as the key strategic liaison for partner product direction, ensuring Smartly’s platform is aligned with the evolving Marketing API by identifying opportunities, influencing API development, and activating the right innovations to keep Smartly competitive and forward-looking.
• Collaborate cross-functionally to align Smartly’s growth strategies with product development, GTM execution, and marketing initiatives.
• Serve as Smartly’s primary liaison for Meta partnerships, advocating for shared goals and ensuring seamless coordination of efforts.
• Provide strategic thought leadership, make independent decisions, and act as a trusted advisor to senior executives internally and externally.
• Continuously identify opportunities to innovate and optimize partnerships, ensuring Smartly remains ahead of industry trends and competitive dynamics.
• Lead, inspire, and develop a high-performing team by fostering a culture of collaboration, growth, and accountability while driving strategic priorities and delivering impactful results.

We are looking for…

• Experienced Leader: 12+ years in partnerships, business development, or related fields with a proven track record of success.
• Strategic Thinker: Demonstrated ability to develop and execute strategies that drive measurable impact.
• Adtech & Meta Expertise: Deep understanding of the ad-tech and mar-tech ecosystems, including prior experience working with Meta.
• Deal Maker: Proven success negotiating complex business terms and driving results through partner programs.
• Influential Communicator: Ability to influence stakeholders at all internal and external levels.
• Innovative Problem Solver: Track record of identifying new opportunities, co-creating solutions with partners, and driving adoption at scale.
• P&L Ownership: Experience contributing to and managing significant P&L responsibilities in a growth-focused environment.
• Results-Driven Operator: Self-motivated with exceptional organizational skills, attention to detail, and urgency to execute against priorities.
• Bachelor's degree required; MBA preferred.

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

About Smartly

Smartly is looking for a performance-driven Lifecycle Marketing Manager to join our Growth Marketing team in London. In this role, you will own the lifecycle roadmap end-to-end - designing, building, and optimising prospect and customer journeys that drive measurable impact across the funnel. Reporting to the Director of Marketing Operations, you will translate revenue goals into structured lifecycle programs, running a high-velocity test-and-learn agenda with deep expertise in email marketing and Marketo, and keen eye on data to inform decisions. You will operate at the intersection of growth strategy, operational excellence, and performance marketing - partnering closely with Sales, Events, Brand, Paid Media, and external agencies.

As a Lifecycle Marketing Manager, you will:

• Own and design Smartly’s end-to-end email marketing and nurture calendar, building and optimizing high-performing programs that increase engagement, improve open rates, and materially lift click-to-open rate (CTOR) and downstream conversion metrics across the lifecycle.
• Drive lifecycle performance from lead to opportunity, building scalable programs that increase conversion to opportunity.
• Lead a structured experimentation roadmap with clear hypotheses, testing emails.
• Manage the external offshore agency to execute campaigns at scale with strong QA and performance oversight.
• Own execution of select integrated cross functional campaigns, by setting clear goals and partnering cross functionally to execute on programs. 
• Measure lifecycle and campaign performance using dashboards and custom reports to guide prioritization and clearly communicate results.
• Build and optimise smart lists, engagement programs, trigger campaigns, tokens, and templates in Marketo.
• Ensure accurate tracking, attribution, and data flow between Marketo and Salesforce.
• Develop dashboards and reporting frameworks to diagnose funnel gaps and guide prioritization.
• Share insights with leadership and continuously refine lifecycle strategy based on data.
•  

We are looking for you if you have:

• 3+ years of lifecycle or retention marketing experience within B2B environments.
• At least 2 years of hands-on experience with Marketo and Salesforce.
• Proven experience running lifecycle or customer marketing programs that drive measurable growth.
• Strong analytical skills and comfort working in a fast-paced, agile environment.
• Experience collaborating cross-functionally and managing agencies or offshore partners.
• Curiosity around AI and marketing technology, with the ability to apply emerging tools to improve lifecycle efficiency.
•  

Smartly is committed to being the best place for growth-minded individuals to thrive. Join us to  build scalable lifecycle programs that directly impact revenue and long-term customer value.

What we offer you:

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.
   

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

• Training clients on all key aspects of Smartly’s platform.
• Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
• Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3 - 5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

• Training clients on all key aspects of Smartly’s platform.
• Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
• Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3 - 5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

Smartly.io is seeking an experienced and driven Senior Customer Onboarding Manager to join our dynamic Onboarding team. As a Senior Customer Onboarding Manager, you will play a key role in leading the onboarding experience for our newly-signed customers, ensuring a seamless, strategic, and successful transition to the Smartly platform. You will work closely with Sales and Customer Success teams to design and deliver tailored onboarding plans, helping our key customers realize value quickly and set the foundation for long-term success.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Manage effective communications (in person, on calls & emails) with customers during the onboarding phase, demonstrating a deep understanding of our clients’ business and goals; proficient and confident communication skills with all levels of customer profiles.
• Curating a clear and effective onboarding plan, ensuring clients see value in our partnership within the crucial first few weeks of onboarding.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take full ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io. 

Core Tasks:

• Coordinate internal teams to ensure client has optimal onboarding experience with Smartly: make sure that key tasks are undertaken in a timely way, including:
• Identify quick wins and opportunities ensuring customers can maximize their platform usage and achieve their goals.
• Set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Showcase how to utilize feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.

• Deliver comprehensive training on all aspects of the platform, demonstrating that you  understand the client-specific needs and solutions that will enable them to see value in our technology as well as considering us a strategic partner for their marketing needs.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 4+ years digital experience, ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.

Smartly.io is seeking an experienced and driven Senior Customer Onboarding Manager to join our dynamic Onboarding team. As a Senior Customer Onboarding Manager, you will play a key role in leading the onboarding experience for our newly-signed customers, ensuring a seamless, strategic, and successful transition to the Smartly platform. You will work closely with Sales and Customer Success teams to design and deliver tailored onboarding plans, helping our key customers realize value quickly and set the foundation for long-term success.

Responsibilities:

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
• Manage effective communications (in person, on calls & emails) with customers during the onboarding phase, demonstrating a deep understanding of our clients’ business and goals; proficient and confident communication skills with all levels of customer profiles.
• Curating a clear and effective onboarding plan, ensuring clients see value in our partnership within the crucial first few weeks of onboarding.
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
• Take full ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io. 

Core Tasks:

• Coordinate internal teams to ensure client has optimal onboarding experience with Smartly: make sure that key tasks are undertaken in a timely way, including:
• Identify quick wins and opportunities ensuring customers can maximize their platform usage and achieve their goals.
• Set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
• Showcase how to utilize feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.

• Deliver comprehensive training on all aspects of the platform, demonstrating that you  understand the client-specific needs and solutions that will enable them to see value in our technology as well as considering us a strategic partner for their marketing needs.
• Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
• Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
• Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• 4+ years digital experience, ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools.
• Experience working with Google Sheets, utilizing its features and functions effectively.
• Proficiency in creating visually appealing and impactful presentations using Google Slides.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Detail-oriented and highly organized, with strong project management skills.
• Problem-solving mindset and ability to navigate complex situations.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks.
• Ability to thrive in a fast-paced and collaborative team environment.

Smartly is seeking a Vice President, Global Talent & Workforce Strategy to architect and lead our global talent strategy. This role shapes how Smartly scales across markets, capabilities, and business models. Reporting to the Chief HR Officer and partnering closely with the CEO, CFO, and Executive Team, you will define how talent, workforce planning, and organizational design enable long-term growth and competitive advantage.

This is a strategic leadership role accountable not only for hiring outcomes, but for building the systems, infrastructure, and decision frameworks that ensure Smartly’s talent strategy drives capital efficiency, innovation capacity, and sustainable scale.

What You Will Do

• Define and lead a multi-year global workforce strategy aligned to Smartly’s business ambition and growth plans
• Shape enterprise capability roadmaps across technical, commercial, and emerging domains, including machine learning and advanced engineering
• Partner with Finance on long-range capacity modeling, productivity assumptions, and build vs. buy vs. mobility trade-offs
• Influence executive-level decisions on organizational design, sequencing, and global expansion
• Own global talent acquisition strategy and execution across EMEA, UK, US, and APAC
• Integrate internal mobility as a core lever of talent supply and career growth across the company
• Establish enterprise-wide standards for assessment, calibration, and talent quality to ensure consistent, data-driven hiring outcomes
• Co-lead global site strategy and new market entry, evaluating labor markets based on skill density, cost structure, and strategic fit
• Elevate Smartly’s ability to attract and compete for ML and advanced engineering talent, building durable pipelines in specialized markets
• Lead and develop a distributed global Talent organization, building senior leaders who operate with autonomy and accountability

What We Are Looking For

• Strong experience leading global talent functions at scale, including executive-level ownership of Talent Acquisition and workforce strategy
• Experience in a high-growth technology environment (e.g., late-stage or Series D+ company)
• Proven track record building and leading global TA organizations across multiple regions
• Deep expertise recruiting both advanced technical talent (ML, engineering) and commercial roles
• Experience shaping workforce strategy during rapid scale and international expansion
• Strong financial fluency and comfort influencing enterprise-level trade-offs and investment decisions
• Systems-oriented thinking — you design infrastructure and decision frameworks, not just processes
• High judgment, low ego leadership style with the ability to operate effectively at executive level

Why You’ll Love Working Here

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.