Job Description

We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.

That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.

At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.

You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.

People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.

Key Responsibilities

• Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.
• Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,
• Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.
• Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.
• Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.
• Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.
• Translate insights from user research, behavioral data, and your own product knowledge into design direction.
• Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.

What We Are Looking For

• 10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope
• Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined
• A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams
• Genuine interest in the networking and security space and comfort engaging with technically complex subject matter
• Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners
• Ease working in a distributed, asynchronous environment with highly technical teammates

Nice to Have

• Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing
• Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)
• Experience designing for developer or IT administrator audiences
• Data-informed design practice including behavioral analytics or experimentation
• Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.

That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.

At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.

You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.

People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.

Key Responsibilities

• Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.
• Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,
• Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.
• Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.
• Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.
• Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.
• Translate insights from user research, behavioral data, and your own product knowledge into design direction.
• Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.

What We Are Looking For

• 10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope
• Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined
• A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams
• Genuine interest in the networking and security space and comfort engaging with technically complex subject matter
• Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners
• Ease working in a distributed, asynchronous environment with highly technical teammates

Nice to Have

• Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing
• Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)
• Experience designing for developer or IT administrator audiences
• Data-informed design practice including behavioral analytics or experimentation
• Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

The PACS Program Administrator is both an experienced technical operator and program owner, responsible for ensuring that Prenuvo’s imaging systems directly support radiologist performance, diagnostic quality, and patient care delivery.

This role owns the operational integrity, optimization, and clinical alignment of PACS and associated imaging workflows across a distributed, multi-site environment. The PACS Administrator serves as the structured liaison between Radiology, Clinical Operations, and Clinical Engineering — ensuring that imaging systems are not only technically functional, but clinically optimized.

This position resides in the Product & Tech function, with dotted-line governance in the Clinical organization because PACS configuration, workflow design, and data integrity directly impact diagnostic accuracy, report turnaround time, patient safety, and radiologist efficiency.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

1. Clinical Workflow Ownership & Optimization

• Serve as the primary PACS contact for radiologists and MRI technologists.
• Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows.
• Translate radiologist workflow needs into actionable system configurations.
• Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality.
• Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration.

1. Imaging System Operations & Reliability

• Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations.
• Monitor system performance, storage capacity, and latency to proactively prevent disruption.
• Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed.
• Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment.

1. Data Integrity & Image Governance

• Remove duplicate studies and correct metadata discrepancies.
• Merge prior Prenuvo exams and import outside imaging when requested.
• Resolve patient alias discrepancies and incorrect registrations.
• Edit manually registered entries when RIS integration fails.
• Add and validate new imaging sequences as protocols evolve.
• Audit image quality, data integrity, and workflow consistency across sites.

1. Clinical Quality, Compliance & Risk Mitigation

• Support HIPAA compliance and role-based access controls.
• Maintain downtime workflows and disaster recovery readiness.
• Conduct regular audits aligned with clinical quality and regulatory standards.
• Maintain documentation for system configurations, workflow logic, and escalation pathways.
• Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout.

1. Cross-Functional Leadership

• Act as the translator between radiologists and engineering teams.
• Ensure clinical requirements are clearly defined before technical implementation.
• Provide PACS performance updates and insights during clinical operations meetings.
• Maintain structured communication pathways for issue escalation and resolution.

What You’ll Bring

• 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role
• Direct experience supporting radiologists and advanced imaging workflows
• Strong working knowledge of DICOM standards, image routing, and PACS architecture
• Demonstrated ability to collaborate with engineering, IT, and product teams
• Strong troubleshooting, documentation, and stakeholder management skills 
• Comfort operating in a fast-growing, multi-site healthcare organization
• Ownership mindset with strong accountability to clinical outcomes

Nice-to-have

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience
• HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $120,000 - $135,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

The PACS Program Administrator is both an experienced technical operator and program owner, responsible for ensuring that Prenuvo’s imaging systems directly support radiologist performance, diagnostic quality, and patient care delivery.

This role owns the operational integrity, optimization, and clinical alignment of PACS and associated imaging workflows across a distributed, multi-site environment. The PACS Administrator serves as the structured liaison between Radiology, Clinical Operations, and Clinical Engineering — ensuring that imaging systems are not only technically functional, but clinically optimized.

This position resides in the Product & Tech function, with dotted-line governance in the Clinical organization because PACS configuration, workflow design, and data integrity directly impact diagnostic accuracy, report turnaround time, patient safety, and radiologist efficiency.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

1. Clinical Workflow Ownership & Optimization

• Serve as the primary PACS contact for radiologists and MRI technologists.
• Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows.
• Translate radiologist workflow needs into actionable system configurations.
• Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality.
• Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration.

1. Imaging System Operations & Reliability

• Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations.
• Monitor system performance, storage capacity, and latency to proactively prevent disruption.
• Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed.
• Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment.

1. Data Integrity & Image Governance

• Remove duplicate studies and correct metadata discrepancies.
• Merge prior Prenuvo exams and import outside imaging when requested.
• Resolve patient alias discrepancies and incorrect registrations.
• Edit manually registered entries when RIS integration fails.
• Add and validate new imaging sequences as protocols evolve.
• Audit image quality, data integrity, and workflow consistency across sites.

1. Clinical Quality, Compliance & Risk Mitigation

• Support HIPAA compliance and role-based access controls.
• Maintain downtime workflows and disaster recovery readiness.
• Conduct regular audits aligned with clinical quality and regulatory standards.
• Maintain documentation for system configurations, workflow logic, and escalation pathways.
• Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout.

1. Cross-Functional Leadership

• Act as the translator between radiologists and engineering teams.
• Ensure clinical requirements are clearly defined before technical implementation.
• Provide PACS performance updates and insights during clinical operations meetings.
• Maintain structured communication pathways for issue escalation and resolution.

What You’ll Bring

• 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role
• Direct experience supporting radiologists and advanced imaging workflows
• Strong working knowledge of DICOM standards, image routing, and PACS architecture
• Demonstrated ability to collaborate with engineering, IT, and product teams
• Strong troubleshooting, documentation, and stakeholder management skills 
• Comfort operating in a fast-growing, multi-site healthcare organization
• Ownership mindset with strong accountability to clinical outcomes

Nice-to-have

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience
• HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $105,000 - $120,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

We’re hiring a Senior Manager to own and scale the business systems and workflows that power our Customer Support and Customer Success teams.

This role is focused on support operations — designing case management workflows, SLAs, routing, and automation to drive a consistent, high-quality customer experience at scale.  You’ll combine hands-on system ownership with process design and team leadership.

What You’ll Do

• Drive systems and process changes across Customer Success, prioritizing initiatives based on business impact and operational needs
• Own the design and evolution of Customer Success workflows, including case management, prioritization, routing, and escalation models within Salesforce, ensuring scalable operations and strong customer outcomes.
• Lead the evolution of contact centre tooling (e.g., Salesforce Omni-Channel, Amazon Connect) to support scalable, high-performing Customer Success teams
• Drive automation and process improvements to reduce manual effort and improve consistency across the customer lifecycle
• Lead cross-functional initiatives with Customer Success, Product, Engineering, Data, and Internal Systems
• Lead and develop the CS Optimization team, including prioritization, roadmap ownership, and systems governance

What You Bring

• 7+ years of experience in Customer Success Operations, Customer Operations, or CS Systems roles
• Proven experience owning and evolving Customer Success systems and workflows at scale
• Strong process design and systems thinking, with the ability to design scalable, end-to-end customer workflows and operating models
• Hands-on experience working within CRM platforms, including building and optimizing workflows, automation, permissions, and case management
• Salesforce Administrator certification
• Experience defining and improving prioritization, routing, and escalation models, and driving operational performance and efficiency
• Ability to translate business and operational needs into durable system and process solutions
• Experience leading cross-functional systems initiatives, influencing stakeholders, and driving change without direct authority
• Experience leading teams, including prioritization, roadmap ownership, and systems governance

See yourself at Twilio

Join the team as Twilio’s next Senior Zendesk Business Systems Analyst and Admin, Support Systems

About the job

This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools and automated workflows that improve their productivity. Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.  In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions. You will work closely with our program managers, data, systems and engineering teams to enable world-class experiences for our customers and internal business teams at Twilio. You will have the expertise to design and configure enterprise systems for scale and long-term growth. 

Responsibilities

In this role, you’ll:

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards
• Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience
• Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment
• Use a combination of standard functionality and custom development to solve business problems and  simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.
• Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5 + years of experience with system design and configuration of Zendesk.  
• Knowledge of configuring triggers, automation, macros, queries, explore reports and dashboards within Zendesk
• Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well prioritized) with high quality.
• Passionate about getting the best out of our third party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs. Familiar with industry standards, and curious about new applications and technologies.
• Excellent written and verbal communication skills. You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.
• Propose AI and Automated solutions within Zendesk that can help the business
• Familiarity with JIRA/Confluence/Google Suite to document requirements, processes and solutions 

Desired:

• Zendesk Support Administrator Certification is preferred, Experience with Salesforce, workforce management tools,QA and other auxiliary systems is a plus
• Technically savvy and preferably have experience with APIs, java scripting, communications, enterprise software, and/or cross-channel systems.
• Hands-on experience working in a customer support or services organization.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $99,760.00 (Developing Minimum) - $124,700.00 (Mid)
• Target Bonus Percentage 12.50% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as Twilio’s next Systems Support Administrator

About the job

This position is needed to provide operational and technical Salesforce support to North America and Latin America Sales organizations. The role ensures Salesforce CPQ, OLM, and multiple Salesforce instances run efficiently, supporting business processes with high process integrity and stability .

Responsibilities

In this role, you’ll:

• Manage Salesforce user setup, roles, profiles, permissions, and security settings.
• Oversee Salesforce case management, ensuring SLAs and response times are met.
• Maintain page layouts, workflows, validation rules, and approval processes.
• Serve as the escalation point for advanced Salesforce user requests.
• Troubleshoot and resolve CPQ and multi-instance Salesforce issues.
• Configure and maintain Salesforce CPQ (catalogs, pricing, discounting, approvals).
• Support OLM processes including orders, renewals, cancellations, and billing triggers.
• Ensure synchronization of Salesforce data with ERP/Billing systems.
• Collaborate with Sales Ops, Finance, IT, and Product teams.
• Recommend process automation and continuous improvement.
• Support UAT, deployments, and develop user training materials.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 3+ years’ experience as a Salesforce Administrator (Sales Cloud).
• Salesforce Administrator certification (ADM-201).
• Strong expertise in Salesforce administration and configuration.
• Understanding of Salesforce data model, sharing rules, and security.
• Experience troubleshooting complex integrated system issues.

Desired:

• Salesforce CPQ Specialist certification.
• Experience with Salesforce Revenue Cloud, Billing, or ERP integrations.
• Knowledge of Apex, Flow, SOQL, and advanced automation.
• Strong analytical and problem-solving skills.
• Excellent communication skills for technical and non-technical audiences.

Location

This role will be based remotely in British Colombia, Alberta, or Ontario Canada

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• Based in Canada : $90,800 - $113,500
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

See yourself at Twilio

Join the team as Twilio’s next Salesforce Tech Administrator

About the job

We are actively recruiting for this role to fill an existing vacancy. This position is needed for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs. 

Responsibilities

As a Salesforce Administrator in our GTM Automation team, you will get to know our unique business processes and how to build and maintain the systems that power them. In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth. 

•  Assist project managers and product Owners  in various work streams on Salesforce.com
• Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
• Collaborate with CPQ and Opportunity Life Cycle Management teams  to uncover process gaps and develop elegant solutions
• Work with Opportunity Life Cycle Management/CPQ value streams to deliver the strategic projects
• Understand and fix existing system problems on a daily basis
• Recommend and implement process automation and best practices for CPQ and OLM efficiency.
• Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
• Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2-4 years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
• Must have Conga CPQ or Salesforce CPQ administration experience like Product configuration, PLI creation , Attribute creation, CR creation, etc.,
• Must have hands on experience building Flow, SOQL, and advanced declarative automation
• Solid understanding of Salesforce data model, sharing rules, and security architecture.
• Demonstrated ability to understand business needs and translate requirements into technical solutions
• Salesforce Administrator certification (ADM-201) required
• Strong presentation, communication, and facilitation skills
• Comprehensive experience on debugging and troubleshooting in Salesforce
• Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
• Knowledge on Salesforce.com configuration best practices

Desired:

• 1+ year of experience designing or developing on Salesforce (Apex)
• Conga/ SFDC CPQ specialist Certification
• ​​Salesforce Certified Platform App Builder
• Familiarity with Apex coding
• Experienced developing Lightning Components in Salesforce Lightning
• Excellent communication skills for working with both technical and non-technical stakeholders.

Location

This role will be based remotely in British Colombia, Alberta, or Ontario Canada

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• CAD $90,800.00 - CAD $113,500.00   

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

We are hiring a Web Production Coordinator to manage the daily execution of content updates, page builds, and site maintenance across our marketing website. This role is the primary driver for website agility, ensuring that stakeholder requests are handled with precision and speed. You will be responsible for the end-to-end publishing process—from building complex layouts using our WordPress component system to managing resource libraries and ensuring site-wide content integrity.

Your work will directly impact the responsiveness of our web team, ensuring that internal partners have a seamless experience getting content to market. You’ll be the expert on our CMS tools, maintaining a high standard for metadata, SEO best practices, and editor experience. This is an ideal role for someone who is highly organized, technically savvy within the WordPress ecosystem, and takes pride in delivering high-quality web updates with speed and precision.

What You’ll Do

• CMS Execution & Publishing: Act as the primary administrator for the WordPress CMS, executing daily updates, publishing new resources, and building out new landing pages using our established component library.

• Page Building & Layout: Utilize field-based editors and our internal design system to assemble high-quality, responsive web pages that adhere to brand guidelines and performance standards.

• Stakeholder Request Management: Field and prioritize incoming web requests from various departments, ensuring clear communication on timelines and successful execution of site updates.

• Quality Assurance & Content Integrity: Perform rigorous QA on all updates to ensure links, tracking parameters, and mobile responsiveness are functioning correctly before going live.

• Media & Resource Management: Manage our digital asset libraries, including optimizing images for the web, organizing PDF resources, and maintaining consistent naming conventions and metadata.

• CMS Optimization: Identify opportunities to improve the "editor experience" within WordPress, suggesting ways to make the admin interface more intuitive for the broader team.

The Experience You Bring

• 3+ Years of Web Production Experience: Proven track record in a high-volume content production role, ideally within an enterprise SaaS or agency environment.

• WordPress Proficiency: Deep comfort navigating the WordPress admin, specifically using custom component controls and field-based editors to build complex layouts, and managing various post types and taxonomies.

• Front-End Fundamentals: Functional knowledge of HTML and CSS to troubleshoot layout issues and make minor styling and in-line adjustments when necessary.

• Attention to Detail: An eagle eye for typos, broken links, and alignment issues; you take pride in the "finishing touches."

• Organization & Prioritization: Strong ability to field and execute diverse web requests from multiple stakeholders. You are skilled at prioritizing tasks in real-time to ensure rapid delivery without compromising on accuracy or quality.

• Digital Asset Knowledge: Understanding of web image formats (WebP, SVG), aspect ratios, and compression techniques to maintain site speed.

• Collaborative Mindset: Excellent communication skills with the ability to translate stakeholder needs into technical execution within the CMS.

Preferred Skills

• Solid understanding of on-page SEO principles, including managing metadata and header hierarchies. Experience with tools like Yoast is a plus.

• Experience managing URL redirects (e.g., Redirection plugin), identifying broken links, and ensuring proper canonicalization across various post types.

• Familiarity with Project Management tools (Asana) to track request workflows.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $85,000 - $106,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

We’re looking for an Atlassian Administrator to help us build and maintain effective, scalable solutions within our enterprise Atlassian suite (Jira, Confluence, JSM, etc.). In this critical role, you’ll collaborate with stakeholders across the broader organization, using technology to solve problems, optimize processes, and facilitate seamless collaboration. You will support the PMO by helping teams work efficiently and progress towards strategic objectives through effective use of tools like Jira Service Management, Jira Product Discovery, Statuspage, and Atlassian Goals. You will report to the PMO Director of Delivery. 

WHAT YOU’LL DO: 

• Atlassian Tools Administration & Support : Administer and configure the enterprise Atlassian portfolio, including Jira (Software, Product Discovery), Confluence, Jira Service Management, Statuspage, and Atlassian Goals. 
• Workflow Optimization: Design and optimize complex Jira workflows, custom fields, and automation rules to align with best practices at scale. 
• Integration Management: Partner with IT to manage and evaluate Atlassian add-ons and integrations with other enterprise systems (e.g., identity management, CI/CD pipelines). 
• Governance and Documentation: Collaborate with PMO leadership to enforce governance standards and audit/document existing processes to ensure data integrity and security. 
• User Support and SLAs: Manage the support queue and provide technical troubleshooting for a diverse user base, adhering to established Service Level Agreements (SLAs). 
• System Health: Monitor the performance and stability of all products at an enterprise level and assist in planning upgrades and migrations. 
• Stakeholder Communication: Distill complex technical solutions into layman’s terms for stakeholders across all levels of the organization. 

WHAT YOU’LL NEED: 

• Experience: 3+ years of proven experience as an Atlassian Administrator in an enterprise environment. 
• Education: Bachelor’s degree in Computer Science, IT, Business, or equivalent practical experience. 
• Certifications (at least one is preferred): Atlassian Certified Jira Administrator, Confluence Administrator, or Jira Service Management Administrator.
• Technical Skills: Expertise in Jira Query Language (JQL), advanced reporting, and designing schemes for large user bases. 
• Methodology Knowledge: Strong understanding of Agile, Scrum, Kanban, and Waterfall frameworks and how Atlassian tools support them at scale. 
• Scripting: Familiarity with scripting languages (e.g., Groovy, Python) for custom automations is a strong plus. 
• Process Management: Skilled at defining and managing the processes and timelines necessary to get work accomplished. 
• Communication: Clearly conveys thoughts, both written and verbally, listening attentively for clarification. 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected

We're looking for a Customer Experience Operations Manager who serves as the primary technical administrator and subject matter expert for the Customer Office tech stack and related platforms. Reporting to Senior Director, you'll manage and optimize system configurations, workflows, automations, integrations, and reporting to support customer engagement strategies and operational processes. In this role, you'll drive workflow design and AI-enabled automation across the customer lifecycle to enhance efficiency, streamline processes, and improve service delivery. 

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. 

WHAT YOU’LL DO: 

Customer Experience Systems Administration & Ownership 

• Act as the primary technical administrator and subject matter expert for the Customer Office tech stack, including Gainsight, Kantata (Mavenlink), and related platforms.
• Own, manage, and optimize system configurations, including workflows, automation, business rules, integrations, and reporting. 
• Ensure systems are accurately configured, integrated, and aligned to enable customer engagement strategies and operational processes. 
• Provide advanced system support and troubleshooting, proactively resolving issues to minimize disruption and ensure continuity for Customer-facing teams. 
• Monitor system performance, conduct regular audits, and implement enhancements to maintain scalability, reliability and best-in-class system operations 

Workflow Design, Automation & AI Enablement 

• Design and implement end-to-end workflows across the customer lifecycle, ensuring seamless handoffs between teams and systems. 
• Drive AI and automation initiatives, including predictive health scoring, intelligent triggers, and workflow automation to improve customer engagement and team efficiency. 
• Identify and implement process improvements, leveraging automation and system enhancements to reduce manual work and optimize performance. 
• Partner with cross-functional stakeholders to gather requirements, evaluate impact, and deliver scalable system solutions. 
• Collaborate with Customer Success, Support, and Professional Services teams to maximize system capabilities and improve service delivery.

Operational Excellence & Enablement 

• Identify opportunities to continuously improve processes, workflows, and system usage across the Customer Office. 
• Act as a trusted advisor and systems expert, providing guidance, training, and best practices to internal teams. 
• Support change management and enablement to ensure effective adoption of tools and processes. 
• Perform other related duties as assigned 

WHAT YOU’LL NEED: 

• 8+ years of experience in Customer, Revenue, or Operations roles, with significant hands-on experience in ownership of platforms such as Gainsight, Kantata, Salesforce, or similar tools, ideally in SaaS or technology environments 
• Proven experience in configuring, optimizing, and maintaining Customer Experience or Customer Success platforms, including workflows, automation, and reporting.
• Preferred: Gainsight Admin, Experience with Professional Services Automation tools (e.g., Kantata/Mavenlink) and CRM platforms (e.g., Salesforce) and data integration tools. Experience with system integrations, data management, and reporting/analytics.
• Experience implementing or leveraging AI and automation solutions in operational environments.
• Strong understanding of the end-to-end customer lifecycle and Customer Experience strategy.
• Demonstrated ability to translate business requirements into technical solutions and deliver scalable systems.
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

What we’re looking for

As a key member of the Strategic Finance team, you will report directly to the Finance Director and serve as the architect of our financial future. We are at a transformative juncture as we migrate from Anaplan to Pigment, and we are hiring this role to lead that transition from the ground up. This is a rare, high-impact opportunity to own the roadmap for our core financial models, define how SurveyMonkey scales its planning capabilities, and serve as the primary technical lead and Pigment subject matter expert for a tool at the center of our global decision-making.

What you’ll be working on

• Lead the end-to-end migration and implementation of SurveyMonkey’s financial models from Anaplan to Pigment, ensuring data integrity and optimized architectural design.
• Architect, build, and maintain complex core models within Pigment, including consolidated P&L, workforce planning, and operational drivers to support company-wide forecasting.
• Serve as the primary System Administrator for the planning platform, managing data integrations, troubleshooting formula logic, and overseeing user permissions and governance.
• Partner with stakeholders across Finance, Accounting, and Business Systems to translate evolving business requirements into scalable technical solutions and automated reporting dashboards.
• Continuous process improvement of the planning cycle by identifying manual bottlenecks and implementing automated workflows to increase the speed and accuracy of the monthly close and budget cycles.

We’d love to hear from people with

• 5+ years of professional experience in FP&A, Finance Operations, or Strategic Finance, with at least 2 years specifically focused on financial systems administration.
• Proven expertise in architecting and maintaining complex, multi-dimensional EPM models (relevant platform certification or equivalent implementation experience strongly preferred).
• Direct experience leading a successful EPM migration (e.g., Anaplan to Pigment, Anaplan to Hyperion, etc.) with a deep understanding of common data architecture challenges during platform transitions.
• Strong technical command of data integration tools and the ability to manage data flows between ERP systems (like NetSuite) and planning environments.
• A Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field.

The base pay provided for this position ranges from CAD $108,800/year - $147,200/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. 

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

What we’re looking for

As a key member of the Strategic Finance team, you will report directly to the Finance Director and serve as the architect of our financial future. We are at a transformative juncture as we migrate from Anaplan to Pigment, and we are hiring this role to lead that transition from the ground up. This is a rare, high-impact opportunity to own the roadmap for our core financial models, define how SurveyMonkey scales its planning capabilities, and serve as the primary technical lead and Pigment subject matter expert for a tool at the center of our global decision-making.

What you’ll be working on

• Lead the end-to-end migration and implementation of SurveyMonkey’s financial models from Anaplan to Pigment, ensuring data integrity and optimized architectural design.
• Architect, build, and maintain complex core models within Pigment, including consolidated P&L, workforce planning, and operational drivers to support company-wide forecasting.
• Serve as the primary System Administrator for the planning platform, managing data integrations, troubleshooting formula logic, and overseeing user permissions and governance.
• Partner with stakeholders across Finance, Accounting, and Business Systems to translate evolving business requirements into scalable technical solutions and automated reporting dashboards.
• Continuous process improvement of the planning cycle by identifying manual bottlenecks and implementing automated workflows to increase the speed and accuracy of the monthly close and budget cycles.

We’d love to hear from people with

• 5+ years of professional experience in FP&A, Finance Operations, or Strategic Finance, with at least 2 years specifically focused on financial systems administration.
• Proven expertise in architecting and maintaining complex, multi-dimensional EPM models (relevant platform certification or equivalent implementation experience strongly preferred).
• Direct experience leading a successful EPM migration (e.g., Anaplan to Pigment, Anaplan to Hyperion, etc.) with a deep understanding of common data architecture challenges during platform transitions.
• Strong technical command of data integration tools and the ability to manage data flows between ERP systems (like NetSuite) and planning environments.
• A Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field.

The base pay provided for this position ranges from CAD $108,800/year - $147,200/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. 

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Ottawa office up to 1 day per week.

#LI-Hybrid

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Salesforce Solution Consultant will provide support to the organization through the development of solution designs that both fulfill the stakeholder needs and enable the Development team to rapidly build 
out functionality. The position will be able to successfully communicate with a range of stakeholders including business leaders, power users, technical architects, system administrators and developers.

What You’ll Do

• Lead the design and architecture of Salesforce solutions that meet business requirements.
• Independently manage multiple solution efforts in conjunction with Project Management to ensure all parties are informed of progress and on-time delivery.
• Collaborate with stakeholders to understand business processes, desired improvements and translate them into effective technical
• Conduct technical analysis to provide right design solutions leveraging OOB capabilities as appropriate.
• Design and optimize data models to support business requirements.
• Facilitate design reviews with the stakeholders, refining requirements and ensuring alignment between desired outcomes and technical implementation.
• Properly segment user stories into work items that conform to an agile development model and can be actioned by developers and/or admins within a scrum/sprint model.
• Facilitate development by answering questions, providing demos, and supporting QA team members in understanding the overall solution approach to ensure business acceptance.
• Help maintain overall documentation of solution designs, adhering to set team standards.
• Technically capable to develop SF configurations like flows, security config, etc. for proof-of-concept work.
• Stay current with Salesforce technologies and best practices.
• Additional duties assigned by the manager, consistent with the scope and seniority of the role.

What You’ll Bring

• Minimum of 5+ years of combined experience as a Salesforce Consultant and/or Administrator, with demonstrated hands-on configuration skills.
• Bachelor’s Degree in any technology focused field.
• Minimum of 3 years of experience working with Salesforce CPQ (Configure, Price, Quote) and/or Revenue Cloud
• Strong understanding of data architecture.
• Familiarity with middleware such as Boomi and Workato and how data is synchronized between systems.
• Experience communicating with IT stakeholders, writing user stories, acceptance criteria and detailed system/functional design.
• Strong leadership skills with good decision making and problem-solving skills.
• Excellent communication skills to effectively present and explain solutions to non-technical and technical audiences.

Nice To Have

• Salesforce certifications such as Admin, Advanced Admin, Sales Cloud Consultant, CPQ Administrator, etc.
• Demonstrable expert level knowledge of Salesforce and its underlying platform architecture and technical workings.
• Experience in object-oriented software engineering.
• Experience working with integrated systems such as financial systems.
• Experience with systems such as Atlassian (Confluence/JIRA), LucidChart and/or other diagramming tools.
• Familiarity with Salesforce DevOps practices, including version control, CI/CD pipelines, and deployment management using tools such as Gearset, Copado, or similar platforms.
• Comfort incorporating AI tools (e.g., Claude, ChatGPT) into day-to-day workflows to improve productivity across tasks such as drafting user stories, generating design documentation, and researching solutions.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-DF1

Position Summary:

IEM is currently seeking a seeking a highly motivated and systems-driven Program Administrator for our preventative maintenance (PM) program in Surrey, B.C. and will report into the Plant Facilities Manager. 

This role will assist in administering and maintaining processes as we transition from a reactive, ticket-based maintenance system to a structure, data-driven reliability program using our CMMS (Computerized Maintenance Management System), MaintainX.

With the upcoming production ramp-up and the introduction of new equipment and machinery, this position is critical to ensuring operational reliability, minimizing downtime, and supporting long-term scalability across our facilities. The Program Administrator will work closely under the direction of the Plant Facility Manager to help drive plant performance and improve operational efficiency.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.   

Key Responsibilities:

• Lead the implementation and optimization of MaintainX, expanding its use from a ticketing tool into a comprehensive preventive and predictive maintenance platform.
• Build and maintain accurate asset hierarchies, maintenance schedules, and job plans within the CMMS.
• Drive PM compliance and monitor key performance indicators (KPIs) such as uptime, MTBF, and maintenance completion rates.
• Collaborate with operations, engineering, and maintenance teams to identify equipment reliability issues and implement sustainable, long-term solutions.
• Support the installation and commissioning of new equipment, ensuring proper PM integration from day one.
• Analyze maintenance data to identify trends, root causes, and continuous improvement opportunities.
• Establish and manage spare parts planning and inventory strategies to minimize downtime risk.
• Ensure all maintenance activities comply with safety regulations and operational standards.
• The candidate will be expected to perform additional duties as assigned to support the team and organization.

Qualifications:

• 3+ years of experience in maintenance planning, reliability engineering, or industrial maintenance.
• Proven experience developing and implementing preventive maintenance programs.
• Solid understanding of industrial equipment, machinery, and maintenance best practices.
• Experience in a manufacturing or production environment.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Ability to work cross-functionally and communicate effectively with multiple stakeholders.
• Self-starter with the ability to manage priorities in a fast-paced, evolving environment.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 
• Hands-on experience with a CMMS (Computerized Maintenance Management System) platform preferred – MaintainX, a plus!

Compensation: $29-$31 per hour. Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on the level and position offered. 

Role Description

As a Customer Systems Administrator on the Customer Systems team within Dropbox's Go-To-Market organization, you will play a crucial role in platform administration, access governance, and operational reliability across the systems that power Dropbox's customer-facing operations. Day to day, you'll be configuring and maintaining platforms across the customer lifecycle, enforcing security and access control policies, and driving AI-powered tooling and automations. You'll gain direct ownership of production systems that the business relies on daily, deep cross-functional exposure to Engineering and Customer Experience and Success, access to industry-leading AI tooling, and the opportunity to shape how customer tooling scales at Dropbox.

Responsibilities

• Manage and evolve the team's portfolio of support and post-sales platforms to meet the changing needs of the Customer Experience and Customer Success organizations.
• Serve as a primary on-call responder, owning incident resolution and stakeholder communication during platform disruptions.
• Drive the adoption and integration of AI-powered tools and automations across customer platforms to improve user efficiency and customer outcomes.
• Partner with Engineering and Customer Experience and Success  to translate business needs into platform solutions.
• Identify and execute platform improvements that reduce operational friction, increase reliability, and scale with the business.
• Build and maintain the team's automation tooling and scripting infrastructure.
• Establish and maintain the documentation standards that keep the team operationally resilient, including SOPs, runbooks, and system guide.

Requirements

• 4+ years of proven experience administering enterprise support or customer platforms in a production environment.
• Proficiency with AI tools and scripting languages (e.g., Python, Bash, JavaScript), with a demonstrated comfort incorporating both into daily workflows to increase efficiency and output.
• Demonstrated experience managing multi-platform environments.
• Experience governing platform access — provisioning, role-based access control, and security policy enforcement.
• Track record of shipping platform changes through structured processes: scoping, testing, communicating, and deploying without disruption.
• Operational maturity with demonstrated experienced owning incident response, triaging escalations, and maintaining composure under pressure.
• Ability to produce and maintain clear, structured documentation — SOPs, runbooks, and system guides that are accessible to both technical and non-technical. audiences

Preferred Qualifications

• Experience administering support platforms such as Zendesk, Amazon Connect, or similar contact center and ticketing systems.
• Proven experience deploying AI tooling or automation frameworks to improve team workflows and operational efficiency.
• Working knowledge of AWS services, cloud infrastructure fundamentals, and familiarity with modern data platforms such as Databricks.
• Experience with sales platforms, supporting Sales & Customer Success operations such as Highspot, Planhat, Outreach.
• Platform admin certifications (e.g., Zendesk Admin, Salesforce Certified Admin).

Compensation

Role Description

As a Customer Systems Administrator on the Customer Systems team within Dropbox's Go-To-Market organization, you will play a crucial role in platform administration, access governance, and operational reliability across the systems that power Dropbox's customer-facing operations. Day to day, you'll be configuring and maintaining platforms across the customer lifecycle, enforcing security and access control policies, and driving AI-powered tooling and automations. You'll gain direct ownership of production systems that the business relies on daily, deep cross-functional exposure to Engineering and Customer Experience and Success, access to industry-leading AI tooling, and the opportunity to shape how customer tooling scales at Dropbox.

Responsibilities

• Manage and evolve the team's portfolio of support and post-sales platforms to meet the changing needs of the Customer Experience and Customer Success organizations.
• Serve as a primary on-call responder, owning incident resolution and stakeholder communication during platform disruptions.
• Drive the adoption and integration of AI-powered tools and automations across customer platforms to improve user efficiency and customer outcomes.
• Partner with Engineering and Customer Experience and Success  to translate business needs into platform solutions.
• Identify and execute platform improvements that reduce operational friction, increase reliability, and scale with the business.
• Build and maintain the team's automation tooling and scripting infrastructure.
• Establish and maintain the documentation standards that keep the team operationally resilient, including SOPs, runbooks, and system guide.

Requirements

• 4+ years of proven experience administering enterprise support or customer platforms in a production environment.
• Proficiency with AI tools and scripting languages (e.g., Python, Bash, JavaScript), with a demonstrated comfort incorporating both into daily workflows to increase efficiency and output.
• Demonstrated experience managing multi-platform environments.
• Experience governing platform access — provisioning, role-based access control, and security policy enforcement.
• Track record of shipping platform changes through structured processes: scoping, testing, communicating, and deploying without disruption.
• Operational maturity with demonstrated experienced owning incident response, triaging escalations, and maintaining composure under pressure.
• Ability to produce and maintain clear, structured documentation — SOPs, runbooks, and system guides that are accessible to both technical and non-technical. audiences

Preferred Qualifications

• Experience administering support platforms such as Zendesk, Amazon Connect, or similar contact center and ticketing systems.
• Proven experience deploying AI tooling or automation frameworks to improve team workflows and operational efficiency.
• Working knowledge of AWS services, cloud infrastructure fundamentals, and familiarity with modern data platforms such as Databricks.
• Experience with sales platforms, supporting Sales & Customer Success operations such as Highspot, Planhat, Outreach.
• Platform admin certifications (e.g., Zendesk Admin, Salesforce Certified Admin).

Compensation

What your impact will be:

• Compensation Plan Administration: Lead the administration of complex, global sales compensation plans, including incentive compensation, bonus, and accelerator calculations for a diverse sales organization. 
• System Management (Salesforce SPIFF): Serve as a primary administrator and subject matter expert (SME) for the SPIFF compensation platform. Responsibilities include plan configuration, data integrity management, system testing, and troubleshooting.
• Inquiry & Dispute Resolution: Manage the investigation and resolution of complex incentive compensation inquiries and disputes, ensuring professional, timely, and accurate adjustments while maintaining clear communication with stakeholders
• Compliance & Governance: Ensure all compensation calculations and system configurations adhere to corporate policies and plan documents.
• Analysis & Reporting: Conduct analysis of sales performance and compensation data to identify trends, accurately forecast incentive compensation payouts, and prepare insights for review by executive sales and finance leadership.
• Process Optimization & Innovation: Proactively identify, design, and implement opportunities to streamline and automate sales compensation processes, significantly enhancing efficiency, scalability, and accuracy across the function.
• Cross-Functional Collaboration: Partner closely with Revenue Operations, Finance, Accounting, and HR to ensure data integrity, process alignment, and compliance across all compensation activities.
• Plan Documentation & Support: Develop and maintain clear, comprehensive documentation for the global sales team regarding plan details, policies, and system mechanics.

 What you will bring:

• 5+ years of direct experience in sales compensation administration, finance, or a related Sales Operations function.
• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Direct, hands-on experience with Salesforce SPIFF or expertise with other automated incentive compensation (ICM) platforms (e.g., Xactly, Varicent, CaptivateIQ).
• Advanced Excel skills (including complex formulas, pivot tables, and data modeling) for managing large datasets and conducting ad-hoc analysis.
• Proficiency with Salesforce (CRM) and NetSuite (ERP) systems.
• Demonstrated high attention to detail and exceptional organizational skills.
• Proven ability to manage multiple competing priorities and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Brilliant communicator with the ability to clearly explain complex compensation mechanics and policies to a diverse, global sales organization.
• A demonstrated growth mindset with a proactive approach to identifying system and process gaps and driving continuous improvement.

 What will give you an edge:

• Experience working in a remote environment for a global organization.

Your role
As a Sr. System Administrator on the Data Centers team, you’ll own both our hardware and cloud infrastructures, with a particular focus on reliability, scalability, and operational excellence. You’ll manage the administration and lifecycle of our global server fleet and lead key initiatives in automation, observability, and performance.

You’ll also take the lead on capacity planning, including physical data center needs, and will be a technical partner to stakeholders across Engineering as we evolve our infrastructure footprint. In addition, you’ll evaluate, propose, and implement new project initiatives such as intrusion detection/prevention, system/security hardening, and automating manual processes.

This position reports to our Engineering Manager, Data Centers and Networking, and is based in Vancouver, Canada (with flexibility to collaborate across global time zones).

What you’ll do

• Scout, evaluate, and compare hardware options and colocation facilities, partnering with Engineering to align decisions with performance and cost objectives.
• Design and deploy a cloud expansion strategy that balances reliability, performance, and efficiency across providers and regions.
• Steer capacity planning and our expansion/upgrade strategy, using data to anticipate growth and proactively mitigate bottlenecks.
• Design and deploy servers at scale into data centers around the globe, ensuring consistent standards and automation from day one.
• Develop and maintain automation for a large fleet of servers, VMs, and containers, reducing toil and improving consistency across environments.
• Work with vendors to obtain quotes, make purchases, and schedule services, including coordinating logistics for data center installations and maintenance.
• Set up and evolve monitoring for server, network, and data center health, including alerting, dashboards, and SLO-oriented metrics.
• Develop and maintain proper documentation for engineering staff, including runbooks, standards, and architectural diagrams.
• Participate in a rotating on-call schedule within the larger Infrastructure Engineering division, helping drive rapid incident response and robust post-incident reviews.
• Lead complex systems and network troubleshooting, fault analysis, and resolution, acting as an escalation point for the broader team.
• Provide technical mentorship to other System Administrators and engineers, sharing best practices around Linux, automation, and operational excellence.
• Partner with Security and other stakeholders on initiatives such as system hardening, compliance, and intrusion detection/prevention.
• Occasionally travel for on-site work when remote hands are not available; an active passport is required.

Skills you’ll bring

• Background in Systems and/or Software Engineering, with a strong focus on infrastructure and operations.
• Extensive experience with Linux, both on-premise and in the cloud, including performance tuning, troubleshooting, and automation at scale.
• Familiarity with networking technologies: TCP/IP, DHCP, DNS, routing, firewalls, and load balancing concepts.
• Data center setup/deployment experience, including racking/stacking, cabling standards, and remote management.
• Exposure to cloud platforms such as GCP or AWS, and experience working in hybrid environments.
• Demonstrated ability to keep abreast of industry standards and trends, and to translate them into practical improvements in a production environment.
• Proven experience in a senior or lead capacity (typically 5+ years in systems administration or similar roles), including driving cross-team initiatives and mentoring others.
• Strong communication skills and the ability to collaborate effectively with distributed teams.

Vous souhaitez vous épanouir dans un environnement de travail stimulant ? Joignez-vous au leader en transformation numérique et boostez votre carrière chez Levio. Nous vous proposons une opportunité unique de développer votre savoir-faire au sein d’une équipe de haut calibre. 

La variété des défis proposés par nos clients vous donnera l’occasion de vous dépasser et de maintenir votre expertise au top. Partagez le quotidien de nos clients et soyez un acteur important dans les projets les plus ambitieux en matière de technologies et de solutions logicielles.

DESCRIPTION DU POSTE :

Nous sommes à la recherche de développeurs ServiceNow  pour différents projets d'envergure.

RÔLE ET RESPONSABILITÉS :

En tant que développeur ServiceNow, vous devrez:

• Collaborer avec des équipes inter fonctionnelles pour concevoir et mettre en œuvre des solutions basées sur ServiceNow;
• Concevoir et développer des applications, modules et workflows personnalisés sur la plateforme ServiceNow;
• Développer et maintenir des intégrations ServiceNow avec d'autres systèmes;
• Assurer l'intégrité des données et participer aux tâches régulières de maintenance du système, y compris les mises à niveau et les correctifs;
• Aider à résoudre les problèmes liés au développement, à la configuration et aux performances de ServiceNow;
• Créer et maintenir une documentation technique, y compris la conception du système, les plans de mise en œuvre et les guides utilisateur;
• Fournir un soutien technique et des conseils aux membres de l'équipe et aux parties prenantes;
• Concevoir des tableaux de bord (Dash Board) et rapports;
• Assister à la formation des utilisateurs selon les besoins.

QUALIFICATIONS ET EXPÉRIENCE : 

• Diplôme collégial ou universitaire en informatique, en technologie de l'information ou dans un domaine connexe;
• Trois à cinq années d'expérience en développement terrain avec ServiceNow;
• Posséder une certification : ServiceNow System Administrator Certification - CSA;
• Expérience technique sur la plateforme, participation à des mises à jour et application de correctif;
• Expérience d'implantation de la plateforme (nouvelles installations);
• Expertise sur les modules de la plateforme ServiceNow (ITSM, ITOM, ITAM (SAM / HAM), GRC, SecOPS, IRM, CSM);
• Confortable avec les méthodologies Agile Scrum/Kanban, DevOps, et Intégration / Déploiement / Livraison Continue;
• Maîtrise de l'anglais et du français.

AVANTAGES SOCIAUX :

Levio offre plusieurs avantages dans le but d’offrir la plus grande flexibilité possible à ses employés! En plus d’offrir un environnement de travail stimulant et dynamique, nous offrons entre autres : 

• 4 semaines de vacances cumulables dès l’embauche
• Horaires flexibles
• Une allocation de développement professionnel (ADP) utilisable pour des formations, de l’équipement informatique et des activités physiques
• Formations adaptées à vos domaines d’expertise
• Régime Enregistré d’Épargne Retraite (REER) avec contribution employeur jusqu’à un maximum de 3% de votre salaire brut.
• Des assurances collectives modulables
• Le transport en commun ou le stationnement est remboursé lorsque requis 
• Des primes au référencement de nouveaux candidats
• 11 congés féries
• Des congés personnels
• Une vie sociale active (5 à 7, club social, cafés et collations santé, etc.)

Statut du poste : Temps plein, permanent

Levio souscrit au principe d'équité en emploi et applique un programme d'accès à l'égalité en emploi pour les femmes, les autochtones, les minorités visibles, les minorités ethniques et les personnes en situation d’handicap.

Levio valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

Le genre masculin est utilisé sans aucune discrimination et dans le seul but d’alléger le présent texte.

As a Junior Salesforce Administrator you will be helping power a high-impact, global CRM ecosystem. In this role, you’ll support the day-to-day administration and optimization of Salesforce and its connected tools, ensuring a seamless and reliable experience for business users. You’ll collaborate closely with senior team members to deliver configurations, troubleshoot issues, maintain data integrity, and contribute to continuous platform enhancements.

This is a hands-on, growth-driven opportunity for someone eager to expand their technical skills, learn best practices, and gain exposure to a dynamic, fast-paced environment.

What you'll get the opportunity to do:

• Salesforce Configuration & Administration: Support configuration of Salesforce. Assist with user management tasks including user setup, permissions, profiles, and access requests. Help execute routine administrative tasks and system updates

• User Support & Troubleshooting: Serve as a first point of contact for Salesforce questions and issues, troubleshooting common user issues and escalating complex problems

• Data Quality & Maintenance: Assist with data imports, updates, and cleanup activities to maintain data accuracy and consistency. Perform routine data audits and help enforce data quality standards

• Project & Change Support: Assist with gathering and documenting requirements for Salesforce enhancements. Help maintain technical documentation and internal process guides. Manage Salesforce projects from requirements gathering through configuration, testing, and deployment, under the guidance of senior team members

• Reporting and Dashboards: Build and maintain standard Salesforce reports and dashboards. Support updates to existing reporting based on business needs

What you'll bring to the team:

• 1-3 years of experience working with Salesforce in an administrative capacity
• Salesforce Administrator Certification (ADM-201), or actively working toward certification
• Foundational understanding of Salesforce core concepts (objects, fields, page layouts, permissions)
• Exposure to Salesforce configuration, reporting, or user support in a business environment
• Basic experience with Salesforce reports and dashboards
• Familiarity with data management concepts (imports, updates, data hygiene)
• Experience with additional Sales Technology (Gong, ZoomInfo, LinkedIn Sales Navigator) is an asset

What your impact will be:

• Compensation Plan Administration: Lead the administration of complex, global sales compensation plans, including incentive compensation, bonus, and accelerator calculations for a diverse sales organization. 
• System Management (Salesforce SPIFF): Serve as a primary administrator and subject matter expert (SME) for the SPIFF compensation platform. Responsibilities include plan configuration, data integrity management, system testing, and troubleshooting.
• Inquiry & Dispute Resolution: Manage the investigation and resolution of complex incentive compensation inquiries and disputes, ensuring professional, timely, and accurate adjustments while maintaining clear communication with stakeholders
• Compliance & Governance: Ensure all compensation calculations and system configurations adhere to corporate policies and plan documents.
• Analysis & Reporting: Conduct analysis of sales performance and compensation data to identify trends, accurately forecast incentive compensation payouts, and prepare insights for review by executive sales and finance leadership.
• Process Optimization & Innovation: Proactively identify, design, and implement opportunities to streamline and automate sales compensation processes, significantly enhancing efficiency, scalability, and accuracy across the function.
• Cross-Functional Collaboration: Partner closely with Revenue Operations, Finance, Accounting, and HR to ensure data integrity, process alignment, and compliance across all compensation activities.
• Plan Documentation & Support: Develop and maintain clear, comprehensive documentation for the global sales team regarding plan details, policies, and system mechanics.

 What you will bring:

• 5+ years of direct experience in sales compensation administration, finance, or a related Sales Operations function.
• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Direct, hands-on experience with Salesforce SPIFF or expertise with other automated incentive compensation (ICM) platforms (e.g., Xactly, Varicent, CaptivateIQ).
• Advanced Excel skills (including complex formulas, pivot tables, and data modeling) for managing large datasets and conducting ad-hoc analysis.
• Proficiency with Salesforce (CRM) and NetSuite (ERP) systems.
• Demonstrated high attention to detail and exceptional organizational skills.
• Proven ability to manage multiple competing priorities and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Brilliant communicator with the ability to clearly explain complex compensation mechanics and policies to a diverse, global sales organization.
• A demonstrated growth mindset with a proactive approach to identifying system and process gaps and driving continuous improvement.

 What will give you an edge:

• Experience working in a remote environment for a global organization.

Help us keep our network reliable, secure and running smoothly!

Do you thrive in environments where secure, high-performance networks are the top priority? As a Senior Network Administrator, your primary focus will be managing and strengthening our network infrastructure. You will oversee the configuration and operation of firewalls across cloud and on-premises environments, ensuring reliable and secure network operations. 

You will also contribute to the improvement and optimization of our network infrastructure, including routing, hybrid connectivity, segmentation, and overall performance, helping ensure reliability, scalability, and resilience across our infrastructure.

As our Senior Network Administrator, you will: 

• Manage and configure enterprise firewalls (e.g. Palo Alto) across cloud and hybrid environments to ensure strong perimeter and internal network security.
• Support automation of network-related tasks where relevant, using scripting or infrastructure tools. 
• Monitor system health, optimize performance, and ensure high availability across compute, storage, and networking resources.
• Support incident response and disaster recovery planning, and collaborate on security activities.
• Document infrastructure designs, operational processes, and security controls.

Here is what will qualify you for the role: 

• 5+ of experience in network and firewall configuration and maintenance.
• Experience with network related automation and scripting
• Strong working knowledge of firewall configuration and design (policies, zones, VPNs), Wi-Fi and network authentication (Aruba, ClearPass), and advanced troubleshooting.
• Experience working with cloud networking (AWS, Azure, or equivalent)

Here is what would make you stand out:

• Excellent communication, documentation, and cross-functional collaboration skills.
• Relevant networking or cloud certifications (e.g. AWS Advanced Networking, Palo Alto, or equivalent).
• Experience with scripting (Python, Bash, or PowerShell) to support network administration tasks.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Help us keep our network reliable, secure and running smoothly!

Do you thrive in environments where secure, high-performance networks are the top priority? As a Senior Network Administrator, your primary focus will be managing and strengthening our network infrastructure. You will oversee the configuration and operation of firewalls across cloud and on-premises environments, ensuring reliable and secure network operations. 

You will also contribute to the improvement and optimization of our network infrastructure, including routing, hybrid connectivity, segmentation, and overall performance, helping ensure reliability, scalability, and resilience across our infrastructure.

As our Senior Network Administrator, you will: 

• Manage and configure enterprise firewalls (e.g. Palo Alto) across cloud and hybrid environments to ensure strong perimeter and internal network security.
• Support automation of network-related tasks where relevant, using scripting or infrastructure tools. 
• Monitor system health, optimize performance, and ensure high availability across compute, storage, and networking resources.
• Support incident response and disaster recovery planning, and collaborate on security activities.
• Document infrastructure designs, operational processes, and security controls.

Here is what will qualify you for the role: 

• 5+ of experience in network and firewall configuration and maintenance.
• Experience with network related automation and scripting
• Strong working knowledge of firewall configuration and design (policies, zones, VPNs), Wi-Fi and network authentication (Aruba, ClearPass), and advanced troubleshooting.
• Experience working with cloud networking (AWS, Azure, or equivalent)

Here is what would make you stand out:

• Excellent communication, documentation, and cross-functional collaboration skills.
• Relevant networking or cloud certifications (e.g. AWS Advanced Networking, Palo Alto, or equivalent).
• Experience with scripting (Python, Bash, or PowerShell) to support network administration tasks.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

The Accounts Payable Administrator plays an essential role in growing talent in our business through collaboration and sharing best practices with the Accounts Payable team. You know how to be curious about their opportunities and how to be real with feedback and support. 

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and respond to your learner’s needs. Our Lush staff live with purpose, finding their personal value connected with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

The Accounts Payable Administrator supports the full accounts payable cycle, ensuring timely, accurate, and policy-compliant processing of vendor invoices and employee expenses. This role partners closely with Finance and cross-functional teams to maintain strong vendor relationships, ensure accurate financial reporting, and support month-end activities. The position will be aligned to one of four specialization areas: Concur, Store Management, Freight, or Procurement & Inventory.

Reporting to the Accounts Payable Manager, the Accounts Payable Administrator undertakes the following RESPONSIBILITIES:

Responsibilities:

• Support the full accounts payable cycle, including invoice intake, coding, allocation, approval verification, and payment processing
• Ensure all transactions comply with company financial policies, procedures, and internal controls
• Prepare and process weekly vendor and employee expense payment runs
• Maintain accurate vendor accounts by performing reconciliations, investigating discrepancies, and resolving issues in a timely manner
• Monitor and manage the accounts payable aging to ensure completeness and accuracy
• Administer the corporate credit card program, including transaction coding, cardholder support, points administration, and related accruals
• Collaborate with Finance and business partners to ensure timely approvals, accurate coding, and appropriate expense recognition
• Support month-end close activities, including preparation of accruals, journal entries, and account reconciliations to ensure expenses are recorded in the correct period
• Respond to internal and external inquiries with professionalism and a service-oriented mindset
• Contribute to process improvement initiatives to enhance efficiency, accuracy, and internal controls within the AP function

Depending on assigned specialization, the role may also:

• Provide system administration, user support, and training related to expense management platform (Concur), including maintenance of master data and preparation of expense accrual and reclassification entries
• Partner with retail store leadership and support teams across Canada and the U.S. to resolve payment inquiries and support operational needs, including new store openings
• Collaborate with freight and goods-in teams to ensure timely EDI invoice processing, vendor reconciliations, and continuous improvement of freight-related processes
• Work closely with procurement and inventory teams to resolve purchase order price and quantity variances, manage open PO and GRNI reporting, and support accurate inventory recording in the general ledger

You bring the following QUALIFICATIONS:

Required:

• 2+ years of hands on experience in high volume accounts payable environment
• Ability to manage deadlines
• MS Office particularly Excel, and Word at an intermediate level
• Pro-active approach, especially in dealing with other departments
• Ability to work independently
• Ability to maintain a high level of accuracy in preparing and entering information
• Effective verbal and listening communication skills
• Attention to detail 
• Excellent work ethic
• Ability to work in a team environment
• Must be able to legally work in Canada

Preferred:

• Microsoft Dynamics experience
• Post-secondary accounting education
• Experience with AP automation and Concur expense applications a plus

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Job Type: Permanent, Full time. Hybrid (2 days onsite)

Location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview:

_#LI-DC1

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

We are seeking an experienced Sr. Linux & Oracle Cloud Infrastructure (OCI) Administrator to support a production application hosted on OCI. The role focuses on Oracle Linux administration, OCI networking and security, Terraform-based automation, and operational support for SFTP and mail services.

Essential Duties & Responsibilities:

• Administer and support Oracle Linux systems (patching, tuning, troubleshooting)
• Manage OCI resources: compute, VCNs, subnets, routing, load balancers
• Configure and maintain OCI security (IAM, NSGs, security lists, compartments)
• Design and troubleshoot OCI networking and connectivity issues
• Provision and manage infrastructure using Terraform (IaC)
• Support SFTP and mail services (secure access, monitoring, troubleshooting)
• Perform system monitoring, backup coordination, and DR support
• Participate in production support, incidents, and on-call rotations
• Maintain operational documentation and runbooks

Requirements & Skills:

• 7+ years professional experience administering Linux in production (preferably Oracle Linux or closely related RHEL).
• Strong Hands-on experience with OCI administration (compute, networking, IAM, security)
• Experience supporting Oracle WebLogic Server
• Working knowledge of Oracle Database environments
• IaC & Automation: Deep proficiency with Terraform (modules, workspaces, remote state, testing) and Ansible (roles, collections, idempotency, vault).
• Systems Expertise:
• Kernel, systemd, SELinux/AppArmor, LVM/filesystems (xfs/ext4/btrfs), iSCSI/NFS, SSH/hardening.
• Package and patch management (yum/dnf, repo mirrors, Ksplice), vulnerability management, and baseline hardening (CIS/STIG).
• Solid understanding of Networking Fundamentals: TCP/IP, routing, DNS, DHCP, load balancing, proxies, firewalls/security groups, PKI/certificates (TLS).
• Scripting: Proficiency in Bash
• Experience with SFTP and SMTP/mail services
• Deployment Experience: Comfortable with both modern (immutable, pipelines, containers) and older practices (in‑place upgrades, change windows, maintenance runbooks).
• Troubleshooting: Proven ability to diagnose and resolve complex incidents across OS, network, and platform layers.
• Documentation & Communication: Clear written/verbal communication; ability to author design docs, runbooks, and RFCs.

Nice to Have (Preferred)

• Certifications: Oracle Linux, OCI Architect Professional/Associate, RHCSA/RHCE (or equivalents), Terraform Associate, Ansible Automation.
• Tooling: Packer, GitHub Actions/GitLab CI/Azure DevOps/Jenkins, HashiCorp Vault, OCI Bastion/Cloud Guard, Security Zones.
• Containers & Orchestration: Docker, Kubernetes, admission controls, image signing, and runtime policies.

Preferred Qualifications

• OCI certifications
• Experience with monitoring tools and CI/CD pipelines
• High availability and disaster recovery experience

Soft Skills

• Strong troubleshooting skills
• Ability to work in production-critical environments
• Good communication and documentation skills

 Mitratech is an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national or ethnic origin, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or veteran status. Mitratech will work with applicants requesting accommodation at any stage of the hiring process. Please email Recruiting@mitratech.com to request an accommodation.

We are seeking a Senior DevOps & Site Reliability Engineer to own the reliability, scalability, performance, and operational excellence of Medeloop’s platform. This role blends deep DevOps engineering—CI/CD pipelines, infrastructure as code, and cloud architecture—with SRE discipline: SLOs, incident management, capacity planning, observability and a relentless focus on system uptime. You will be the bridge between development and operations, ensuring our clinical research products are always available, performant, and secure for the healthcare organizations that depend on them.

What You'll Own

Cloud Infrastructure & Architecture

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure on AWS - infrastructure as code (IaC) using AWS CDK, CloudFormation, or Terraform, ensuring all environments are version-controlled and reproducible.
• Architect multi-region and disaster recovery strategies that meet healthcare uptime requirements.
• Manage containerized workloads using Docker and Kubernetes, optimizing for cost, performance, and resilience.

Site Reliability Engineering

• Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across all production services.
• Build and maintain observability stacks (DataDog, AWS CloudWatch, Sentry) covering metrics, logs, traces, and alerting.
• Lead incident response: triage, mitigate, and drive blameless post-incident reviews with actionable follow-ups.
• Conduct capacity planning and performance engineering to ensure the platform scales ahead of demand.
• Champion error budgets and use them to balance feature velocity with system stability.
• Identify, assess, and mitigate operational risks by collaborating with engineering and product teams to evaluate impact and likelihood before they become incidents.
• Participate in and help structure an on-call rotation, ensuring clear escalation paths and fair distribution of after-hours coverage.

CI/CD & Automation

• Build self-service tooling and runbooks that reduce toil and empower development teams to ship independently.
• Design and maintain CI/CD pipelines (GitHub Actions) that enable fast, safe, and repeatable deployments.
• Automate security scanning (SAST, DAST) within pipelines and collaborate with engineering to remediate findings.
• Implement progressive delivery strategies such as canary deployments, blue-green releases, and feature flags.
• Proficiency in scripting languages (Python, Bash) for automation, troubleshooting, and building reliability tooling.
• Track and drive down operational toil, targeting less than 50% of team time spent on repetitive manual work.
• Evaluate and manage change risk for production deployments, maintaining change review processes that balance speed with stability.

Security & Compliance

• Ensure infrastructure meets healthcare compliance standards (HIPAA, SOC 2) through policy-as-code, encryption, and access controls.
• Manage networking security (VPCs, subnets, security groups, WAFs) and identity/authentication systems (AWS Cognito, Auth0, OAuth2, SSO).
• Conduct regular security reviews, vulnerability assessments, and patching across the infrastructure estate.

Collaboration & Culture

• Partner closely with product and engineering teams to embed reliability thinking into the software development lifecycle.
• Develop and maintain comprehensive documentation for infrastructure, runbooks, and operational playbooks.
• Mentor junior engineers on DevOps and SRE best practices, fostering a culture of ownership and continuous improvement.
• Stay current with advancements in cloud technologies, DevOps tooling, and SRE methodologies.
• Own and evolve internal developer platform tooling — including deployment workflows (GitOps/Flux), bug tracking integrations, and developer self-service portals.

What We're Looking For

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of combined experience in DevOps and/or Site Reliability Engineering roles, with at least 2 years in a senior capacity.
• Deep proficiency with AWS services
• Deep experience with observability and monitoring platforms such as DataDog, AWS CloudWatch, and Sentry.
• Strong experience building and maintaining CI/CD pipelines with GitHub Actions or equivalent tools.
• Expertise in infrastructure as code using AWS CDK, CloudFormation, or Terraform.
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Proven track record of defining and operating against SLOs/SLIs and managing incident response processes.
• Solid understanding of networking (VPCs, subnets, load balancing, DNS), security, and compliance best practices.
• Experience with authentication and authorization systems including AWS Cognito, Auth0, OAuth2, and SSO.
• Proactive, self-directed mindset with a bias toward action and taking initiative.
• Excellent problem-solving skills and the ability to work independently as well as collaboratively across teams.
• Strong communication skills—able to explain complex infrastructure decisions clearly to technical and non-technical stakeholders.
• Passion for unsolved challenges in healthcare AI, with the ability to thrive in a fast-paced, multidisciplinary environment and wear multiple hats.

Bonus Points

• Multi-cloud experience (AWS, Azure, GCP)
• Familiarity with healthcare data standards, compliance, and protocols such as HIPAA, HL7 FHIR, OMOP, and i2b2.
• Experience with chaos engineering practices and tools (e.g., AWS Fault Injection Simulator, Gremlin).
• Prior experience in a healthcare or life sciences company operating under strict regulatory requirements.
• Contributions to open-source infrastructure or SRE tooling.
• Relevant certifications such as AWS Solutions Architect, Certified Kubernetes Administrator (CKA), or Google SRE certification.

Why Medeloop

• Ownership from day one: small team, high-trust, no layers between your work and its impact
• Technically ambitious: you'll build AI-powered workflows, not just support them
• Real-world stakes: your work accelerates drug development, addresses health equity, and improves clinical research for institutions that matter
• Strong foundation: Series A, top-tier investors, and a data asset (200M+ patient records) that most companies spend years trying to build

About The Role

Cerebras Systems is a pioneer in large-scale AI Supercomputers. These multi-exaflop supercomputers are deployed in some of the biggest datacenters. These supercomputers are built using our Wafer-Scale Cluster technology - a cluster of several Wafer Scale Engine (WSE) chips. The Cluster engineering team is responsible for delivering software that are all-things related to cluster.

Responsibilities

• Automate bare-metal configuration of networking, OS, and application software in large clusters of Cerebras WSE, servers, and switches.
• Additional push button workflows for cluster upgrades, downgrades, and security patching with key metrics to minimize downtime on clusters.
• An orchestration and scheduler system for resource allocation, job submission C placements for a multi-user environment on a cluster.
• Seamless support for both on-premise and cloud mode deployment and operations.
• A robust system for monitoring, detecting and handling failures for a variety of resources on the clusters (including High Availability of clusters).
• Broad cluster and job monitoring and visualization capabilities, along with alerting systems.
• User facing tools to monitor the status of jobs and collect metrics.
• Administrator facing tools to manage and operate large clusters.

Skills & Qualifications

• Strong track record of software architecture, system design and development.
• Strong track record of development in distributed cluster.
• Strong understanding of Kubernetes (K8s) software ecosystem, Prometheus and Grafana.
• Strong development skills in GoLang, Python, bash.
• Strong debugging skills with distributed systems.
• Strong skill to develop tests for the new features and regress old features.

Harbor is seeking a Salesforce Developer to also be an Administrator to manage and enhance our Salesforce platform as a central CRM supporting sales, service delivery, and financial processes. This role is responsible for system governance, data integrity, automation, and supporting integrations with other enterprise systems to ensure accurate reporting, reliable forecasting, clean operational data, and scalable operations.

The role will act as a systems steward for the Salesforce ecosystem (Sales, Service, and Experience Clouds), overseeing platform health, user experience, automation standards, and roadmap execution. This position partners closely with Tech Enablement, Commercial Operations, Finance, Delivery Operations, GTM, Marketing, and external Salesforce development partners to manage enhancements, system stability, and ongoing platform improvements.

Key Responsibilities:

Salesforce Platform Ownership

• Serve as the internal Salesforce Product Owner, overseeing development, and doing some new feature development, changes, and administration, as needed.
• Manage system configuration, field structures, object relationships, and platform health.
• Own the Salesforce data model and enforce data governance standards.
• Maintain sandbox environments and coordinate deployments between sandbox and production.
• Reduce technical debt, manage automation governance, and enforce Security and profile/role-based permissions.
• Maintain documentation, release notes, and system communication for stakeholders.
• Manage new Salesforce requests from stakeholders, clarify requirements, assist with documentation, and either oversee or perform development as needed.

User Support & Administration

• Serve as the primary contact for Salesforce requests from internal teams.
• Manage bulk data uploads, troubleshooting, and error resolution.
• Maintain user roles, permissions, profiles, and license management.
• Support onboarding and offboarding of Salesforce users.
• Monitor system usage and recommend workflow improvements.

Automation & System Enhancements

• Gather and manage system requirements and coordinate implementation with internal teams and Salesforce development partners.
• Coordinate cross-system workflows between Salesforce, Cloud Coach, NetSuite, Enterprise Lakehouse, and Enterprise Service Bus
• Design and maintain automation using flows and guided processes to improve user experience and data capture.
• Support release management, testing, and deployment.
• Consolidate legacy automation and improve system reliability.

Data Governance & Reporting

• Define and maintain GTM data contracts, including taxonomy, KPI definitions, and field ownership.
• Maintain Salesforce field dictionaries and reporting documentation.
• Follow and enforce change control processes for system updates and reporting changes.
• Ensure data alignment between Salesforce, Power BI, and downstream systems.
• Support accurate pipeline, forecasting, and account reporting.

Data Quality & Integration Oversight

• Lead data quality initiatives and ongoing data maintenance.
• Perform data audits and coordinate cleanup activities.
• Define system-of-record boundaries across Enterprise Service Bus, Salesforce, Power BI, and NetSuite.
• Ensure integration data aligns with governance standards.

Qualifications:

Required

• 3–5 years of Salesforce Administrator or Salesforce platform experience.
• Experience in Declarative Development (Click-based / No-code or Low-code) along with Programmatic Development using Apex (Code-based) and Lightning Web Components
• Experience building and maintaining Salesforce Flows.
• Experience implementing Salesforce integrations with other systems through Rest APIs and OAuth authentication.
• Strong understanding of Salesforce data structures, automation, and reporting.
• Experience managing sandbox environments and release processes.
• Demonstrated experience improving data quality and governance.
• Ability to translate operational needs into system requirements.
• Strong analytical, organizational, and communication skills.

Preferred

• Salesforce Administrator Certification.
• Experience with forecasting and pipeline analytics.
• Familiarity with Power BI or similar BI tools.
• Experience integrating Salesforce with ERP systems (e.g., NetSuite).
• Exposure to Revenue Operations or GTM systems design

Our HR systems are more than operational tools—they are foundational to how we support, serve, and care for our people. The HRIS Specialist – Dayforce plays a critical role in enabling accurate, secure, and data-informed people operations through the thoughtful stewardship of our Dayforce platform.

Reporting to the Senior Manager, People Operations, this role serves as the primary Dayforce administrator and system owner. this role serves as the primary Dayforce administrator and system owner, while also supporting and optimizing additional tools within the HR tech stack such as Pave (compensation planning), Culture Amp (engagement and performance), Built (position management), and other people systems.

This role is central to how we deliver a seamless employee experience—through trusted data, reliable systems, and purposeful innovation.

Key Responsibilities

HR Technology Ownership & Administration

• Serve as the primary administrator and subject matter expert for Dayforce HCM.
• Configure, maintain, and optimize modules including Core HR, Payroll, Benefits, Time & Attendance, Recruiting, Compensation, Performance, and Analytics.
• Act as system owner for additional HR technology platforms (e.g., Pave, Culture Amp, Built), ensuring proper configuration, integrations, user access, and data integrity.
• Oversee system integrations between Dayforce and other HR tools, ensuring accurate and secure data flow.
• Manage system updates, testing cycles, and release deployments across platforms.
• Administer user roles, permissions, and access controls in alignment with governance standards.
• Partner with vendors to manage service contracts, system enhancements, and issue resolution.

Data Governance, Integrity & Compliance

• Conduct regular audits to ensure data accuracy, completeness, and regulatory compliance.
• Oversee employee lifecycle transactions (hires, terminations, job changes, compensation updates).
• Maintain strong data governance standards, documentation, and audit trails.
• Ensure compliance with employment legislation and data privacy requirements.
• Manage data imports/exports and support integration integrity between HRIS and other systems (e.g., Payroll).
• Support data security reviews and access audits across the HR tech stack.

Reporting, Analytics & Workforce Insights

• Develop and maintain dashboards, custom reports, and analytics tools to support leadership decision-making.
• Design automated and self-service reporting solutions for stakeholders.
• Generate recurring reports related to payroll, benefits, workforce demographics, engagement, time-off utilization, and budgeting.
• Support organizational initiatives through data insights (e.g., engagement surveys, workforce planning).
• Identify trends and opportunities for process optimization using predictive and descriptive analytics.
• Continuously explore advancements in HR technology, analytics, automation, and AI to enhance system capability.

User Support & Enablement

• Provide Tier 2/3 support for Dayforce inquiries through internal ticketing systems.
• Develop and maintain system documentation, SOPs, and training materials.
• Deliver training tailored to HR, Payroll, People Leaders, and end-users.
• Support onboarding/offboarding access processes and ensure secure system transitions.
• Promote system adoption and continuous learning across the organization.

Process Optimization & Continuous Improvement

• Identify opportunities to automate manual processes and streamline workflows across the HR tech ecosystem.
• Partner cross-functionally with HR, Payroll and IT to align system capabilities with business needs.
• Lead change management efforts for system enhancements and new functionality.
• Evaluate and recommend new HR technology solutions as organizational needs evolve.
• Ensure every system enhancement balances operational excellence with a strong employee experience lens.

Qualifications

• 5+ years of progressive HRIS administration experience, with hands-on expertise in Ceridian Dayforce.
• Strong knowledge of HCM processes including Payroll, Benefits, Time & Attendance, and Core HR.
• Experience administering or supporting additional HR technology platforms (e.g., compensation, engagement, performance, or employer branding tools).
• Demonstrated experience building complex reports and dashboards for senior leadership.
• Strong data analysis and statistical interpretation skills.
• Solid understanding of employment legislation and compliance requirements.
• Experience supporting data integrity and audits.
• Strong analytical, stakeholder management, and problem-solving skills.
• High attention to detail and ability to manage sensitive information with discretion.

At a glance:

The principal consultant provides expertise utilizing industry experience, business analysis, best practices and a pragmatic mindset to facilitate clients’ most complex requirements. The Principal Consultants facilitate the development of SOW’s for new and existing customers. Principal Consultants should have eagerness to mentor junior consultants and staff. 

Your Role:

• Ability to lead and act as a Solution Architect full-cycle NetSuite implementation projects, with varying levels of size and complexity, by translating complex business requirements and processes into NetSuite technical designs in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction
• Solution delivery responsibilities span all project phases, including: discovery, design, build, testing, training, and deployment. Acts as the highest level of escalation on functional issues within delivery teams.
• Perform fit/gap analysis on business requirements en route to system design and execution
• Develop wireframe and schematic diagrams to support customer requirements gathering and overall business process discovery
• Lead project management activities such as project planning, creation of work breakdown structures, and change control
• Collaborate and work closely with in-house development team to implement custom solutions. Develop these custom solutions in a clear and comprehensive Technical Design Documents.
• Act proactively and as a trusted client advocate during engagements by providing implementation and industry specific best practices.
• Contribute to various internal MHI initiatives including resource mentorship and ongoing NetSuite education
• Willingness to learn and develop NetSuite product skills in all areas as required by customer engagements
• This role may include travel, and occasional flexibility in working hours, including nights and weekends which may be necessary to meet project deadlines or address unforeseen circumstances during engagements
• Contribute to various internal MHI initiatives including resource mentorship and ongoing education

Your Background:

• 5+ years of relevant consulting experience or industry experience with a high degree of specialization in a specific industry and/or product vertical
• Undergraduate degree or MBA in field of Business, Finance, Accounting, Software or relevant field
• Strong background in finance/accounting, consulting and advisory services, general -specific industry experience
• Individual has led and acted in a Solution Architect capacity across varying project sizes and complexity; from small through enterprise level implementations across different ERP platforms. 
• Individual has at least 10-15+ end-to-end NetSuite implementations and has hands-on Technical/Functional NetSuite ERP Implementation experience. 
• NetSuite certifications highly preferred – NetSuite ERP Consultant, NetSuite Certified Administrator, and SuiteFoundation
• Experience and knowledge of best practices surrounding NetSuite technical capabilities such as: SuiteFlow, SuiteScript, and SuiteTalk. Effectiveness in designing end-to-end solutions with these capabilities in mind.
• Experience with specialized NetSuite process areas and products is preferred, these include: Advanced Manufacturing, Advanced Revenue Management, Demand Planning, Services Resource Planning, OpenAir, and SuiteCommerce Advanced

Your Interests:

• Take control of projects by acting as lead and having the ability to handle escalations with minimal support
• Continuous involvement in your own project engagements and client relationships

Why Become an MHIer

Your Life at Myers-Holum & What you Can Expect:

Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. 

Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth.

A little about “Us”

We’ve been around for 40 years. You’ll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. 

The Partnerships we’ve built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation.

Our Structure. We’re a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function.

Our Employees. We’re a company that recognizes we’re only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance.

We’re growing and making waves along the way,  join us on this journey! 

Our Benefits

• MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off. Full package offerings are based on the Country in which you reside. 
• Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets
• Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis
• MHI invests in our employee’s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee with a ZERO deductible in the United States 
• Remote working opportunity when not traveling for client requirements with full access to the team through technology

Our Process:

Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI

• 30-minute call with our recruiting team
• 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager
• 90-minute interactive “Case Study” session with a Delivery Manager or Practice Manager
• Executive leadership review and decision making

Our compensation ranges and packages are based on a wide array of factors unique to each candidate. It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions are determined using a wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process. Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.

We are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.