Flipp
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About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
As a Senior Content & Social Specialist, you will own Flipp’s B2B storytelling across the Americas, shaping how we show up as a trusted voice in the retail industry. Your focus will be on bringing global narratives to life at the regional level, translating business priorities, research, and market insights into compelling, high-impact content across key markets: the United States, Canada, Mexico, Colombia, and Brazil.
Beyond the regional scope, you will also play a key role globally. You will work closely with the People & Culture team on employer branding content for both Flipp and Shopfully, crafting narratives that strengthen our positioning as a global, integrated company and support talent attraction across markets. Employer branding is embedded in business storytelling, showcasing people, expertise, and impact through credible, narrative-driven content. This work naturally connects with internal communications, where you will strengthen knowledge sharing and engagement across the organization.
What you'll get the opportunity to do:
- Own and drive the Social Media and Content Strategy across the United States, Canada, and Latin America, ensuring strong brand positioning and consistency while translating global narratives into relevant regional storytelling.
- Drive the creation and delivery of global employer branding content for both Flipp and Shopfully, developing assets that strengthen our positioning as a global, integrated company across all markets.
- Define and execute content plans across all owned channels — including LinkedIn (primary), Instagram, newsletters, and corporate websites — ensuring alignment between regional initiatives and global priorities.
- Create and optimize high-impact content (LinkedIn and Instagram posts, videos, ebooks, case studies), working closely with content specialists, designers, and videomakers from concept to publishing and performance analysis.
- Shape and amplify executive presence on LinkedIn, elevating leadership visibility, and drive employee advocacy programs, to extend the reach of our content.
- Contribute to internal communication initiatives at a global level, managing internal newsletters and the company intranet to deliver clear, consistent messaging.
- Own and manage corporate websites (WordPress CMS), overseeing content updates, publishing, and coordination with external agencies.
What you'll bring to the team:
- 3+ years of experience in content creation and social media management, with a strong editorial mindset and a sharp eye for tone of voice and brand consistency.
- Excellent copywriting skills, with the ability to craft clear, engaging, and strategic messaging for both external and internal audiences.
- Ability to connect content strategy to business objectives and translate complex topics and business priorities into high-impact content.
- Deep understanding of LinkedIn and Instagram, including formats, algorithms, and performance levers.
- Professional-level fluency in spoken and written Spanish is required.
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
Flipp’s Partner Technology team sits at the intersection of retail, technology, and innovation, powering seamless integrations with some of the world’s leading retailers. Working closely with Product, Engineering, and Sales to bring our solutions to life and help our partners unlock more value from their digital experiences. This team plays a critical role in shaping how retailers connect with millions of shoppers each week.
As a Principal Technical Account Lead, you will own the development and management of the technical relationship between our enterprise-level retailers and our internal teams. Helping retailers by serving as a trusted technical advisor, both facilitating their adoption of our suite of solutions, as well as consulting on how to best leverage Flipp services, while generating excitement about how we can help them reinvent weekly shopping. Helping shape the product roadmap with Flipp’s product and engineering teams by weighing in with industry and real world retailer knowledge.
What you'll get the opportunity to do:
- Act as a trusted technical advisor to enterprise and mid-market retail partners, guiding them in adopting and maximizing Flipp’s solutions
- Develop tailored technical strategies and solutions that drive engagement, performance, and long-term partner success
- Lead onboarding and manage end-to-end delivery of integration projects and strategic initiatives
- Partner cross-functionally with Product, Engineering, Sales, and Analytics to influence roadmap decisions and advocate for partner needs
- Translate complex technical concepts into clear, compelling narratives that demonstrate business impact
What you'll bring to the team:
- 8+ years experience in technical account management, client services, solution consulting, and/or project management within a technology-driven environment
- 2+ years experience with demonstrated industry experience in client services, technical pre-sales, technical account management or project management
- Experience in technical account management, client services, pre-sales, or project management within a technology-driven environment
- Strong ability to manage client relationships and navigate complex stakeholder environments with confidence
- Proven experience delivering projects end-to-end, balancing multiple priorities while maintaining attention to detail
- Comfort working cross-functionally with teams like Product, Engineering, Sales, and Analytics
- Solid understanding of web technologies such as APIs, JSON, and JavaScript (or similar)
- Ability to problem-solve creatively, handle objections, and apply technical solutions to business challenges
- Familiarity with eCommerce platforms (e.g., Magento, Salesforce Commerce Cloud) is an asset, but not required
- PMP or similar project management experience is a plus
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
Flipp’s Partner Technology team sits at the intersection of retail, technology, and innovation, powering seamless integrations with some of the world’s leading retailers. Working closely with Product, Engineering, and Sales to bring our solutions to life and help our partners unlock more value from their digital experiences. This team plays a critical role in shaping how retailers connect with millions of shoppers each week.
As a Principal Technical Account Lead (12-month Contract), you will own the development and management of the technical relationship between our enterprise-level retailers and our internal teams. Helping retailers by serving as a trusted technical advisor, both facilitating their adoption of our suite of solutions, as well as consulting on how to best leverage Flipp services, while generating excitement about how we can help them reinvent weekly shopping. Helping shape the product roadmap with Flipp’s product and engineering teams by weighing in with industry and real world retailer knowledge.
What you'll get the opportunity to do:
- Act as a trusted technical advisor to enterprise and mid-market retail partners, guiding them in adopting and maximizing Flipp’s solutions
- Develop tailored technical strategies and solutions that drive engagement, performance, and long-term partner success
- Lead onboarding and manage end-to-end delivery of integration projects and strategic initiatives
- Partner cross-functionally with Product, Engineering, Sales, and Analytics to influence roadmap decisions and advocate for partner needs
- Translate complex technical concepts into clear, compelling narratives that demonstrate business impact
What you'll bring to the team:
- 8+ years experience in technical account management, client services, solution consulting, and/or project management within a technology-driven environment
- 2+ years experience with demonstrated industry experience in client services, technical pre-sales, technical account management or project management
- Strong ability to manage client relationships and navigate complex stakeholder environments with confidence
- Proven experience delivering projects end-to-end, balancing multiple priorities while maintaining attention to detail
- Comfort working cross-functionally with teams like Product, Engineering, Sales, and Analytics
- Solid understanding of web technologies such as APIs, JSON, and JavaScript (or similar)
- Ability to problem-solve creatively, handle objections, and apply technical solutions to business challenges
- Familiarity with eCommerce platforms (e.g., Magento, Salesforce Commerce Cloud) is an asset, but not required
- PMP or similar project management experience is a plus
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
As a Junior Salesforce Administrator you will be helping power a high-impact, global CRM ecosystem. In this role, you’ll support the day-to-day administration and optimization of Salesforce and its connected tools, ensuring a seamless and reliable experience for business users. You’ll collaborate closely with senior team members to deliver configurations, troubleshoot issues, maintain data integrity, and contribute to continuous platform enhancements.
This is a hands-on, growth-driven opportunity for someone eager to expand their technical skills, learn best practices, and gain exposure to a dynamic, fast-paced environment.
What you'll get the opportunity to do:
- Salesforce Configuration & Administration: Support configuration of Salesforce. Assist with user management tasks including user setup, permissions, profiles, and access requests. Help execute routine administrative tasks and system updates
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User Support & Troubleshooting: Serve as a first point of contact for Salesforce questions and issues, troubleshooting common user issues and escalating complex problems
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Data Quality & Maintenance: Assist with data imports, updates, and cleanup activities to maintain data accuracy and consistency. Perform routine data audits and help enforce data quality standards
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Project & Change Support: Assist with gathering and documenting requirements for Salesforce enhancements. Help maintain technical documentation and internal process guides. Manage Salesforce projects from requirements gathering through configuration, testing, and deployment, under the guidance of senior team members
- Reporting and Dashboards: Build and maintain standard Salesforce reports and dashboards. Support updates to existing reporting based on business needs
What you'll bring to the team:
- 1-3 years of experience working with Salesforce in an administrative capacity
- Salesforce Administrator Certification (ADM-201), or actively working toward certification
- Foundational understanding of Salesforce core concepts (objects, fields, page layouts, permissions)
- Exposure to Salesforce configuration, reporting, or user support in a business environment
- Basic experience with Salesforce reports and dashboards
- Familiarity with data management concepts (imports, updates, data hygiene)
- Experience with additional Sales Technology (Gong, ZoomInfo, LinkedIn Sales Navigator) is an asset
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
Flipp's Account Management team focuses on building and maintaining relationships with existing clients, understanding their needs, and ensuring satisfaction to drive retention and growth. Our team manages Flipp’s high-trust partnerships with 98% of North America’s largest retailers, CPGs, and agencies.
Partner Development is responsible for managing Flipp’s high-trust partnerships with 98% of North America’s largest retailers, CPGs, and agencies. As a member of the Partner Development team you will create value for internal and external stakeholders by leveraging Flipp’s one-of-a-kind technology and data capabilities to help our partner’s win in a dynamic and exciting retail environment.
As an Account Executive at Flipp, you are responsible for collaboratively building and executing winning plans with sophisticated partnerships across retail, CPG, and agencies in North America. You will create and communicate your own business plans to external partners which build on Flipp’s leading technology and vast set of shopper data.
Your partner will leverage you as a high trust consultant to their business and you will see your ideas implemented in markets across North America. In addition to driving strategic alignment with Flipp’s partners, you will work with a best-in-class team to deliver both technology initiatives and revenue targets.
What you'll get the opportunity to do:
Delivery of Revenue and Strategic Objectives:
As the primary business owner and key point of contact for manager and director level contacts, you will create and execute winning business plans that deliver on key revenue and technology initiatives.
As the key owner of the external partnership you will leverage your leadership and team building skills to ensure all internal stakeholders are aligned and energized towards the delivery of revenue and strategic technology objectives.
Execution & Project Management:
Lead retailer projects end-to-end, including planning, sell-in, execution, communication, and reporting. Both with internal and external teams.
Projects include tactical and strategic work and can span from 1 day to 12 months in length. Products include both revenue specific initiatives (eg. Media Plans, Incremental Testing, Vendor Programs) as well as non-revenue initiatives (eg. Content Consulting and Creating, pioneering new technology, and running retailer events). All projects require management and leadership of cross-functional teams.
Consultative Selling & Partnership Building:
You will act as a strategic consultant for your retailers and have an
in-depth understanding of both Flipp’s and the partner’s business. You will Align, Sell, and Execute plans that drive joint value for the retailer, Flipp and the shopper.
Your role will be to strengthen existing relationships and create new relationships with existing partners. You will work to expand the depth and breadth of the partnership with a ruthless focus on driving joint value in a quantifiable way.
You will be create credible and influential business cases, presentations, and communications that help Flipp and retailers win in a dynamic retail ecosystem.
Data Fluency & Business Acumen:
Data is a key part of Flipps strategy both internally and externally, in addition Flipp is very focused on helping retailers make data & evidence based decisions in order to grow their business while managing risk.
You will work alongside Partner Insights & Analytics (PIA) to provide custom insights and actionable data to build compelling stories that help drive the business and retailer objectives forward. In addition, you will leverage data and financial metrics to build business cases that communicate size of prize, costs, and ROI both internally and externally.
Problem Solving:
Keen ability ability to identify problems across multiple functions (within business, PT, Operations, etc.) diagnose root cause and rally resources around building solutions. Effectively communicate identified problems, resolution times and detail solutions to your retailers in a way that does not deteriorate the strength of the partnership.
What you'll bring to the team:
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3-7 years of sales experience. Those with experience in CPG, Digital Media, or Technology will find the position to be a strong fit.
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Demonstrated Leadership ability.
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Strength working in a team-first environment including working with cross-functional teams, internally and externally
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Ability to work with complex data to drive insights and action.
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Exceptional communication skills that allow you to lead and influence thinking internally and externally.
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Variable Compensation:
This position is eligible for Flipp’s sales incentive plan. Additional details will be shared with candidates as they progress through the interview process.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
Flipp's Partner Technology team provides technical support and solutions to enable effective partnerships and integrations with external technology platforms and systems.
The Technical Account Lead owns the development and management of the technical relationship between low complexity enterprise-level retailers and our internal teams as well as the delivery of ad-hoc retailer projects for mid-market retailers. They help our enterprise retailers by serving as a trusted technical advisor, both facilitating their adoption of our suite of solutions, as well as consulting on how to best leverage Flipp services, while generating excitement about how we can help them reinvent weekly shopping. In addition, they provide support to our mid-market retailers where we need strategic intervention to drive value for the retailer and Flipp.
What you'll get the opportunity to do:
- Supporting the development of technical strategies, consulting on solutions, and building tailored plans for each partnership in order to build long-lasting relationships with our retail partners, helping them strategize and grow their business.
- Leveraging retailer and Flipp product knowledge to identify solutions to both tactical and strategic retailers problems and/or opportunities, such as increasing user engagement with the digital circular.
- Project managing and overall ownership of the delivery of onboarding and strategic ad hoc projects for our enterprise and mid-market level retailers, to ensure smooth execution and delivery on retailer commitments and agility to strategically intervene where retailer support is required.
- Serving as the technical advocate for our retailers, internally within Flipp product teams, driving value-focused Retailer Product development.
What you'll bring to the team:
- 2+ years experience with demonstrated industry experience in client services, technical pre-sales, technical account management or project management
- Spanish language proficiency is required
- Experience in handling objections and applying pre-defined technical solutions to overcome those objections
- Experience working with cross-functional teams; specifically, with Product, Sales, Analytics and Engineering towards a common goal
- Demonstrated business acumen and experience working with external client personnel, bringing technology solutions to solve business challenges.
- Demonstrated experience managing and delivering internal and external projects
- Familiarity with web technologies, such as JavaScript, APIs, JSON
- Familiarity with Ecommerce systems, such as Magento, Demandware, and others would be an asset, but not required
- PMP is a nice to have, but not required
#LI-Remote
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
Technical Account Lead, LATAM
Share this job
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
Sobre Flipp Flipp se asocia con los principales retailers y marcas de Norteamérica para ofrecer promociones locales y ahorros a millones de compradores cada día, impulsando un retorno superior sobre la inversión.
Ayudamos a las personas a tomar decisiones de compra más inteligentes, con autonomía y responsabilidad. Con el aumento del costo de vida, la misión de Flipp es más relevante que nunca. Nuestra Shopper Consideration Platform permite a retailers y fabricantes crear experiencias digitales a partir de su contenido de ofertas y promociones, ayudando a los compradores a decidir qué comprar y dónde comprarlo. Juntos, marcamos la diferencia.
Nuestros cinco principios, Progreso sobre la Perfección, Claridad a través de la Transparencia, Aprender en Voz Alta, Desafiar con Empatía y Construir Siempre Mejor, dan vida a una mentalidad enfocada en el progreso constante. No son solo frases: son los comportamientos que esperamos, reconocemos y por los que nos hacemos responsables. Aquí tendrás las herramientas para generar impacto, desarrollar tu potencial y mantenerte motivado(a) en cada paso.
El equipo de Tecnología de Partners de Flipp brinda soporte técnico y soluciones para habilitar alianzas e integraciones efectivas con plataformas y sistemas tecnológicos externos.
Sobre el rol: Technical Account Lead
El/la Technical Account Lead es responsable de desarrollar y gestionar la relación técnica entre retailers empresariales de baja complejidad y nuestros equipos internos, así como de liderar la entrega de proyectos ad hoc para retailers del segmento mid-market.
Apoya a nuestros retailers empresariales como asesor(a) técnico(a) de confianza, facilitando la adopción de nuestro portafolio de soluciones y brindando consultoría sobre cómo aprovechar al máximo los servicios de Flipp, generando entusiasmo por cómo podemos ayudarlos a reinventar la experiencia de compra semanal.
Además, brinda soporte estratégico a retailers del segmento mediano cuando se requiere intervención para generar mayor valor tanto para el cliente como para Flipp.
Lo que harás:
- Apoyar el desarrollo de estrategias técnicas, brindar consultoría en soluciones y construir planes personalizados para cada alianza, con el fin de generar relaciones de largo plazo con nuestros aliados retail y ayudarlos a crecer.
- Aprovechar el conocimiento del retailer y de los productos de Flipp para identificar soluciones a problemas y oportunidades tanto tácticas como estratégicas (por ejemplo, aumentar el engagement con el catálogo digital).
- Gestionar proyectos y asumir la responsabilidad integral de la implementación (onboarding) y entrega de proyectos estratégicos ad hoc para retailers empresiales y segmento mediano, asegurando una ejecución fluida y cumplimiento de compromisos.
- Actuar como la voz técnica de los retailers internamente en los equipos de Producto de Flipp, impulsando el desarrollo enfocado en la generación de valor.
Lo que aportarás al equipo:
- Más de 2 años de experiencia en servicios al cliente, preventa técnica, gestión técnica de cuentas o gestión de proyectos.
- Experiencia manejando objeciones y aplicando soluciones técnicas predefinidas para superarlas.
- Experiencia trabajando con equipos multifuncionales (Producto, Ventas, Analítica e Ingeniería) hacia un objetivo común.
- Sólido criterio de negocio y experiencia trabajando con clientes externos, implementando soluciones tecnológicas para resolver desafíos empresariales.
- Experiencia demostrada gestionando y entregando proyectos internos y externos.
- Conocimiento de tecnologías web como JavaScript, APIs y JSON.
- Conocimiento de plataformas de ecommerce como Magento, Demandware u otras (deseable, no obligatorio).
- Certificación PMP (deseable, no obligatoria).
Te pedimos enviar tu aplicación en inglés.
Nuestra promesa mutua
Lo que nosotros ofrecemos:
- Un entorno inclusivo y colaborativo donde tu voz importa.
- Un modelo de trabajo remoto como prioridad.
- Herramientas y oportunidades para crecer y desarrollarte.
- La posibilidad de asumir la responsabilidad de tu propio éxito.
Lo que tú aportas:
- Tu autenticidad, todos los días.
- Tu mejor trabajo, desde donde estés.
- Ganas de aprender, curiosidad y mentalidad de crecimiento.
- Motivación, iniciativa y mentalidad emprendedora.
Cómo postularte
Esta posición se encuentra abierta y disponible para aplicaciones. Si te interesa trabajar con nosotros en el futuro del comercio, completa los campos a continuación y envía tu postulación.
Si bien la experiencia y las habilidades son importantes, también valoramos enormemente el potencial de crecimiento y la actitud. Si estás listo(a) para crecer de manera significativa junto a tu equipo en una organización de aprendizaje de clase mundial, te invitamos a postularte. Entendemos que las soluciones más creativas requieren diversidad de pensamiento y experiencias de vida.
Flipp es un empleador que ofrece igualdad de oportunidades. No discriminamos por motivos de raza, color, ascendencia, religión, credo, sexo, origen nacional o étnico, orientación sexual, edad, ciudadanía, estado civil, situación familiar, discapacidad, identidad o expresión de género, ni por ningún otro motivo protegido por la ley. Nos enorgullece ser un espacio inclusivo donde todas las personas puedan ser auténticas y trabajar con confianza.
Estamos comprometidos con brindar ajustes razonables para garantizar un proceso de selección equitativo. Si necesitas alguna adaptación, por favor contacta directamente a tu reclutador(a) asignado(a).
La contratación es un proceso profundamente humano; por eso utilizamos inteligencia artificial únicamente de manera limitada y administrativa para agilizar el proceso. Utilizamos una herramienta con IA para coordinar entrevistas y nuestro sistema de seguimiento de candidatos puede identificar palabras clave relevantes en las aplicaciones. No usamos IA para evaluar tu candidatura, tomar decisiones de contratación ni realizar entrevistas. Todas las evaluaciones son realizadas por personas.
Un(a) miembro de nuestro equipo de reclutamiento se pondrá en contacto contigo en las próximas semanas.
#LI-Remote
Our promise to each other:
What we bring: |
What you bring: |
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Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
As a Digital Campaign/Performance Marketing Specialist, you are responsible for the execution and optimization of digital media campaigns within Flipp’s Private Shopper Network and across external platforms. You will ensure campaigns launch with technical precision, monitor external spend daily to prevent pacing issues, and proactively troubleshoot attribution or tracking discrepancies.
What you'll get the opportunity to do:
- Campaign Management and Execution
- Set up, launch, and manage digital media campaigns across diverse platforms, aligning with business objectives and KPIs.
- Proactively monitor live campaigns for performance, accurate implementation, and continuous optimization.
- Collaborate with third-party vendors, and internal sales to communicate campaign performance and drive results.
- Partner cross-functionally with Content, Operations, Sales, and Analytics to ensure seamless campaign execution and goal achievement.
- Effectively manage and track client budgets to ensure campaigns achieve target outcomes.
- Media Planning & Performance Optimization
- Create media plans, ensuring flight dates, budgets, and channel allocations are accurately documented.
- Monitor campaign performance and pacing to identify risks and opportunities.
- Recommend data-driven optimization strategies based on performance trends and established best practices.
- Implement approved optimization tactics to improve delivery and results.
- Reporting and Troubleshooting
- Generate and maintain accurate campaign performance reports on a regular cadence.
- Review performance data to identify trends, anomalies, or delivery risks.
- Surface actionable insights to support optimization and performance discussions.
- Identify and support the resolution of executional, delivery, or data integrity issues in collaboration with senior team members and cross-functional partners.
- Team & Process Improvement
- Contribute to the continuous improvement of systems and processes, boosting campaign execution and operational efficiency by sharing learnings and feedback.
- Collaborate with Product, Sales, Publisher, and other internal & external stakeholders to identify and resolve performance or workflow issues proactively.
What you'll bring to the team:
- 1-3 years working in a relevant industry/position (i.e. digital media agency or news media company) or equivalent practical experience.
- Strategic & Analytical Capabilities
- Operational & Technical Execution
- Relationship & Stakeholder Management
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
Our promise to each other:
What we bring: |
What you bring: |
|
|
Here's how to apply:
This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Ready to apply?
Apply to Flipp