PURPOSE OF POSITION:

The Workplace Coordinator is responsible for ensuring a positive and productive work environment at the Jacksonville IEM office. This person will be the first face visitors and employees see when they walk into IEM. They have the important job of making a great first impression and answering and directing inquiries. In addition, they will support the rollout of workplace programs and initiatives and help oversee day-to-day operations, including ad hoc administrative needs. The Workplace Coordinator partners closely with vendors and internal teams and helps maintain a space that reflects the company’s culture while supporting ongoing business growth.

Ideal Candidate Profile

The ideal candidate is customer-focused, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This person is approachable, resourceful, and comfortable supporting both employee experience and operational needs. Experience with tools such as Microsoft Office Suite, SharePoint, and Verkada is a plus.

Key Responsibilities

Front Desk and Reception Duties

• Greet, welcome and direct on-site visitors in a friendly and professional manner
• Monitor visitor management system and issue visitor badges
• Answer intercom, phone and in-person inquiries, providing general information to guests and employees
• Receive mail and packages and assist with distribution
• Perform administrative tasks such as mailing, data entry, printing badges, etc.

Office Operations

• Maintain a safe, clean, and organized office environment
• Order and manage office and break room supplies
• Assist with updating workplace documents, policies and procedures
• Partner with vendors and internal teams to ensure a seamless employee experience

Event Planning and Employee Engagement

• Help organize and execute office-wide onsite events, special meetings and VIP visits
• Collect feedback and data from employees to support continuous improvement efforts

In addition to the responsibilities listed above, the Workplace Coordinator may be asked, and must be able to successfully complete, the following responsibilities on an “as needed” basis:

• Support larger workplace projects and space planning initiatives
• Cross-collaborate with other teams and/or senior management
• Assist the broader facilities team, from admin-type tasks to rolling up your sleeves and moving items that weigh up to 20lbs
• Occasional extended hours may be required to support events or business needs

Qualifications

• High school diploma or GED required
• 3+ years of receptionist/administrative assistant and/or front desk experience
• Flexibility and customer focus are a must
• Excellent organizational, written and verbal communication skills
• Ability to multitask and maintain attention to detail
• Proficiency in Microsoft Office Suite and ability to learn new systems quickly

Physical Demands

• Activities:
  • Sitting – 80%
  • Walking/Standing – 20%
  • Lifting: Must be able to lift up to 20lbs.
• Vision: Long periods of close work on computer screen.
• Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.
• Environment: Climate controlled office space.

Supervision of Personnel:

• No direct supervision of others.
• Provide direction and guidance to office vendors.

Location

This will be a 100% onsite role working in IEM in Jacksonville, Florida. There will be no regular travel, but may have opportunities to travel for IEM site visits, training and/or conferences.

PURPOSE OF POSITION:

The Workplace Coordinator is responsible for ensuring a positive and productive work environment at the Nashville IEM office. This person will be the first face visitors and employees see when they walk into IEM. They have the important job of making a great first impression and answering and directing inquiries. In addition, they will support the rollout of workplace programs and initiatives and help oversee day-to-day operations, including ad hoc administrative needs. The Workplace Coordinator partners closely with vendors and internal teams and helps maintain a space that reflects the company’s culture while supporting ongoing business growth.

Ideal Candidate Profile

The ideal candidate is customer-focused, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This person is approachable, resourceful, and comfortable supporting both employee experience and operational needs. Experience with tools such as Microsoft Office Suite, SharePoint, and Verkada is a plus.

Key Responsibilities

Front Desk and Reception Duties

• Greet, welcome and direct on-site visitors in a friendly and professional manner
• Monitor visitor management system and issue visitor badges
• Answer intercom, phone and in-person inquiries, providing general information to guests and employees
• Receive mail and packages and assist with distribution
• Perform administrative tasks such as mailing, data entry, printing badges, etc.

Office Operations

• Maintain a safe, clean, and organized office environment
• Order and manage office and break room supplies
• Assist with updating workplace documents, policies and procedures
• Partner with vendors and internal teams to ensure a seamless employee experience

Event Planning and Employee Engagement

• Help organize and execute on-site events and special meetings, happy hours and VIP visits
• Collect feedback and data from employees to support continuous improvement efforts

In addition to the responsibilities listed above, the Workplace Coordinator may be asked, and must be able to successfully complete, the following responsibilities on an “as needed” basis:

• Support larger workplace projects and space planning initiatives
• Cross-collaborate with other teams and/or senior management
• Assist the broader facilities team, from admin-type tasks to rolling up your sleeves and moving items that weigh up to 20lbs
• Occasional extended hours may be required to support events or business needs

Qualifications

• High school diploma or GED required
• 3+ years of receptionist/administrative assistant and/or front desk experience
• Flexibility and customer focus are a must
• Excellent organizational, written and verbal communication skills
• Ability to multitask and maintain attention to detail
• Proficiency in Microsoft Office Suite and ability to learn new systems quickly

Physical Demands

• Activities:
  • Sitting – 80%
  • Walking/Standing – 20%
  • Lifting: Must be able to lift up to 20lbs.
• Vision: Long periods of close work on computer screen.
• Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.
• Environment: Climate controlled office space.

Supervision of Personnel:

• No direct supervision of others.
• Provide direction and guidance to office vendors.

Location

This will be a 100% onsite role working in IEM in Franklin, Tennessee. There will be no regular travel, but may have opportunities to travel for IEM site visits, training and/or conferences.

Position Summary

The Senior Facilities Manager will oversee and manage 800k+ sq. ft. of custom designed and curated signature space of manufacturing, office, warehouse and other business environments ensuring all building related infrastructure and support services function well, remain cost effective, and are scalable. This role will report to the Director of Facilities.

Key Responsibilities

Manage Properties

• Manage properties across multiple spaces across the East coast and may even help support multiple facilities across the Mid-West with pride ensuring function, cleanliness, and organization.
• Ensure all sites are consistent with the standards developed and implement policies to ensure we are compliant and scaling accordingly.
• Implementation of SOP, MOP & EOP.
• Plan, select, propose, and implement equipment and systems upgrades and potential replacements to ensure efficiency and cost control.
• Coordinate system repairs and monitor system performance.
• Ensure properly functioning facility infrastructure, including: HVAC, electrical, plumbing and other systems supporting manufacturing.
• Set priorities for the site improvement projects and activities.
• Plan and coordinate major maintenance activities, including scheduled site shutdowns.
• Responsible for effective 24/7 uninterrupted support of facilities operational activities

Professional Service / Customer Service / Business Partnerships

• Work with management to achieve maximum utilization of assigned facilities space.
• Create and maintain vendor relationships to support business needs.
• Interact, where appropriate, with landlord to manage facility related obligations.

Audit / Compliance / Documentation

• Execute equipment audits and record taking policies.
• Maintain facilities compliance with local, county, state, and federal regulations.
• Clearly communicate project timelines and hold teams accountable for on-time, on-budget delivery.

Travel and Licensing:

• While most materials are delivered to job sites, the role may occasionally require travel to obtain parts or transport equipment to off-site facilities.
• Must possess and maintain a valid driver’s license, current auto insurance, and access to a reliable vehicle.
• On-call availability for emergency response during non-standard hours is required.

Physical Demands:

• Activity Levels: This position requires the ability to sit (approximately 30% of the time) and walk/stand (approximately 70% of the time).
• Lifting: Must be able to regularly lift and/or move items weighing up to 50 pounds.
• Mobility: Frequent bending, twisting, and general physical labor are required. May need to climb ladders and perform tasks that require balancing, stooping, kneeling, crouching, or crawling.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervision

This role may lead up to 4 other roles across multiple states as we continue to grow our facilities.

Qualifications

Required

• Bachelor's or equivalent blend of experience, education and/or certifications
• 8+ years of broad facilities management experience in manufacturing, office and warehouse environments.
• 7+ years supervisory experience in Facilities including both people and project management as well as departmental budgetary responsibilities.
• Experience working with appropriate governmental agencies for permitting and approval of complex projects.
• Experience working in a manufacturing environment.
• Experience providing efficient, timely, reliable and courteous service to customers.
• Ability to solve problems involving several options in situations using analytical and quantitative skills.
• Ability to respond effectively to sensitive issues.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Prior vendor management and negotiation skills.
• Hands-on troubleshooting and repair experience.
• Strong facility-related (e.g. mechanical, electrical, plumbing, HVAC) assessment and troubleshooting skills.
• Partner with EHS to ensure safety and compliance of the facility through implementation and adherence to appropriate procedures, especially regarding planning and new capital projects.

Location

• The position will support multiple facilities across the East Coast, but this role will work onsite in Jacksonville, Florida, but will require regular travel to IEM facilities across the East Coast, supplier sites, compliance audits or conferences.

Primary location is in Jacksonville, FL; however, we will also allow for the following locations:

• Dublin, OH
• Ashburn, VA
• South Bend, IN
• Ridgeland, MS
• Atlanta, GA Or
• Greenfield, IN