Harbor is seeking a Salesforce Developer to also be an Administrator to manage and enhance our Salesforce platform as a central CRM supporting sales, service delivery, and financial processes. This role is responsible for system governance, data integrity, automation, and supporting integrations with other enterprise systems to ensure accurate reporting, reliable forecasting, clean operational data, and scalable operations.

The role will act as a systems steward for the Salesforce ecosystem (Sales, Service, and Experience Clouds), overseeing platform health, user experience, automation standards, and roadmap execution. This position partners closely with Tech Enablement, Commercial Operations, Finance, Delivery Operations, GTM, Marketing, and external Salesforce development partners to manage enhancements, system stability, and ongoing platform improvements.

Key Responsibilities:

Salesforce Platform Ownership

• Serve as the internal Salesforce Product Owner, overseeing development, and doing some new feature development, changes, and administration, as needed.
• Manage system configuration, field structures, object relationships, and platform health.
• Own the Salesforce data model and enforce data governance standards.
• Maintain sandbox environments and coordinate deployments between sandbox and production.
• Reduce technical debt, manage automation governance, and enforce Security and profile/role-based permissions.
• Maintain documentation, release notes, and system communication for stakeholders.
• Manage new Salesforce requests from stakeholders, clarify requirements, assist with documentation, and either oversee or perform development as needed.

User Support & Administration

• Serve as the primary contact for Salesforce requests from internal teams.
• Manage bulk data uploads, troubleshooting, and error resolution.
• Maintain user roles, permissions, profiles, and license management.
• Support onboarding and offboarding of Salesforce users.
• Monitor system usage and recommend workflow improvements.

Automation & System Enhancements

• Gather and manage system requirements and coordinate implementation with internal teams and Salesforce development partners.
• Coordinate cross-system workflows between Salesforce, Cloud Coach, NetSuite, Enterprise Lakehouse, and Enterprise Service Bus
• Design and maintain automation using flows and guided processes to improve user experience and data capture.
• Support release management, testing, and deployment.
• Consolidate legacy automation and improve system reliability.

Data Governance & Reporting

• Define and maintain GTM data contracts, including taxonomy, KPI definitions, and field ownership.
• Maintain Salesforce field dictionaries and reporting documentation.
• Follow and enforce change control processes for system updates and reporting changes.
• Ensure data alignment between Salesforce, Power BI, and downstream systems.
• Support accurate pipeline, forecasting, and account reporting.

Data Quality & Integration Oversight

• Lead data quality initiatives and ongoing data maintenance.
• Perform data audits and coordinate cleanup activities.
• Define system-of-record boundaries across Enterprise Service Bus, Salesforce, Power BI, and NetSuite.
• Ensure integration data aligns with governance standards.

Qualifications:

Required

• 3–5 years of Salesforce Administrator or Salesforce platform experience.
• Experience in Declarative Development (Click-based / No-code or Low-code) along with Programmatic Development using Apex (Code-based) and Lightning Web Components
• Experience building and maintaining Salesforce Flows.
• Experience implementing Salesforce integrations with other systems through Rest APIs and OAuth authentication.
• Strong understanding of Salesforce data structures, automation, and reporting.
• Experience managing sandbox environments and release processes.
• Demonstrated experience improving data quality and governance.
• Ability to translate operational needs into system requirements.
• Strong analytical, organizational, and communication skills.

Preferred

• Salesforce Administrator Certification.
• Experience with forecasting and pipeline analytics.
• Familiarity with Power BI or similar BI tools.
• Experience integrating Salesforce with ERP systems (e.g., NetSuite).
• Exposure to Revenue Operations or GTM systems design

Harbor is seeking a Sourcing Senior Consultant of procurement services to join our Vendor Governance and Sourcing team (VG+S). By providing strategic, technology and operational services to clients in the legal, professional and financial services industries, our consultants are a highly talented group of professionals who offer a unique blend of core consulting experience across a number of industries and disciplines along with specialized skills in their respective areas of expertise.   This role is focused on sourcing, real estate and facilities management.  The preferred candidate will be able to work hybrid in Singapore.   

Responsibilities:

As a part of Harbor’s VG+S team, we will rely on you to work closely with project team members and client personnel to provide procurement services in the APAC region, facilitating requirements gathering, researching best practices, leveraging market data and internal intellectual property, and conducting data analysis to facilitate the implementation of cost savings, and process improvement opportunities. You will also play a key role in real estate projects in the APAC region, along with a focus on implementing and utilizing a preferred vendor pool across the region and facilitating all stages of the procurement function, from sourcing vendors to contract negotiation and review to vendor relationship management.  

• Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis 
• Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation while minimizing organizational disruption 
• Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management 
• Demonstrate ownership in managing work responsibilities while effectively prioritizing time and activities to consistently deliver on work product, deadlines and project goals  
• Support engagement financials, practice operations as well as business development and proposal efforts 
• Work directly with client management and executives on a routine basis on status as it pertains to engagement progression 
• Ensure high quality delivery and provide content leadership 
• Independently structure, write, and present well organized and persuasive end products 
• Develop new intellectual capital including new and insightful frameworks and analyses 
• Promote firm development by taking initiative to identify and cultivate new clients and business  
• Utilize strong communications skills including the ability to command an audience 
• Identify opportunities to provide additional client value and extension of existing client relationships 
• Be a strong team player and developer of consulting staff while fostering an inclusive working environment 
• Provide services across a number of categories, including benefits, recruiting, technology, real estate, office operations, etc. 
• Contract Negotiation & Compliance: Strengthen the language on contract governance, compliance with firm policies, and local regulatory requirements. 
• Market Intelligence & Risk Management: Responsibility for supply market analysis, vendor risk assessment, and awareness of regional regulations. 
• ESG & Responsible Sourcing: Consider referencing ESG, supplier diversity, and sustainability practices, as this is an increasing area of focus for our client. 

Qualifications:

The ideal candidate will possess prior experience in a related Consulting, Strategic Sourcing, Facilities Management / Real Estate or Project Management role.  Analytical experience, ability to train, mentor and lead project teams and a desire to learn and grow are essential. Insight into local APAC region vendors, market knowledge, pricing and contract terms is highly desired.  Additional qualifications will include the following abilities, attributes, experience and skills:

• Facilities Management and Real Estate Procurement expertise 
• Experience in the Procurement Lifecycle: Call out the full end-to-end process more explicitly (requirements gathering → RFI/RFP/ITB → negotiation → contracting → vendor governance). 
• Ability to think strategically and identify critical business issues 
• Experience conducting financial analysis and research  
• Exceptional analytic skills and experience conducting quantitative and qualitative data analysis 
• Capacity to prioritize workload in order to meet deadlines 
• Ability to build trust as both a mentor and a valuable resource within the project team 
• Exceptional business acumen, presence and interpersonal/communication skills 
• Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems required 
• Sector Experience: Preference for candidates with legal, professional services, or financial services backgrounds, e.g., “Experience supporting professional services (law firm/finance) clients preferred.” 
• 7+ years of relevant experience in industry or consulting team-oriented environment with a focus on strategic sourcing, process improvement, project management and/or financial analysis required 
• MBA and/or PMP (or similar certifications) highly desirable 
• Experience conducting real estate projects, including sourcing landlords, architects, brokers, advisors, construction contractors AV vendors, etc. 
• Familiarity with APAC recruiting agencies and practices 
• Live in Singapore 
• Occasional travel, up to 10%, may be required (international)  

Harbor is seeking a Security Analyst to join our internal IT Operations team. This role is responsible for strengthening Harbor’s security posture through proactive vulnerability management, third-party risk management (TPRM), and client-facing security assurance activities. The ideal candidate brings hands-on experience with vulnerability scanning tools (particularly Qualys), strong analytical skills, and the ability to communicate security practices effectively across internal and external stakeholders.

This is a fully remote position located in Canada or the Philippines and must align with United States working business hours (EST).

Key Responsibilities:

Vulnerability Management (Qualys-Focused)

• Administer and operate Qualys for continuous vulnerability scanning across infrastructure, endpoints, and cloud environments
• Analyze scan results, prioritize vulnerabilities based on risk, and coordinate remediation efforts with infrastructure and engineering teams
• Track remediation progress and produce reporting dashboards and metrics for leadership
• Continuously improve vulnerability management processes, including SLAs, exception handling, and risk acceptance workflows

Third-Party Risk Management (TPRM)

• Support and manage the third-party risk lifecycle, including vendor onboarding, assessments, and periodic reviews
• Evaluate vendor security posture using standardized frameworks (e.g., SIG, CAIQ, or equivalent)
• Maintain vendor risk inventory and ensure alignment with internal security policies

Client Security Questionnaires & Assurance

• Own and respond to client security questionnaires, RFPs, and due diligence requests
• Collaborate with internal stakeholders to ensure accurate, consistent, and timely responses
• Maintain a centralized knowledge base of standard responses to improve efficiency and consistency
• Support audits and client security reviews as needed

Security Posture & Governance

• Review, update, and maintain security policies, standards, and procedures
• Identify gaps in current security controls and recommend improvements aligned with industry frameworks (e.g., SOC2, ISO 27001)
• Partner with IT and engineering teams to enhance overall security posture and maturity
• Stay current on emerging threats, vulnerabilities, and best practices

Incident Support & General Security Operations

• Assist in the investigation and response to security incidents and vulnerabilities
• Support internal security initiatives, including awareness, compliance, and risk reduction efforts
• Contribute to continuous improvement of security tooling and processes

Required Qualifications:

• 4+ years of experience in information security, cybersecurity, or a related field
• Hands-on experience with vulnerability management tools (preferably Qualys)
• Experience responding to client security questionnaires or audit requests
• Foundational understanding of network security concepts (firewalls, SIEM, IDS/IPS, endpoint protection)
• Familiarity with risk management principles, including third-party/vendor risk
• Familiarity with M365 Security Tools, Exchange Online Protection, Purview, a plus.

Preferred Qualifications

• Experience with TPRM programs or vendor risk platforms
• Knowledge of security frameworks (ISO 27001, SOC 2)
• Experience with remediation tracking and security metrics/reporting
• Familiarity with penetration testing concepts and vulnerability exploitation techniques

Education & Certifications

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)