Harbor is seeking a Legal Technology Consulting Manager, DDM to join our growing team.  Harbor is a leading provider of strategy, legal technology, operations, and intelligence services, with 800 experts operating in the US, Canada, UK, and Australia. Our exclusive focus on the legal industry, working directly with law firms and corporate law departments, provides us with a deep understanding of the legal ecosystem, related technologies, best practices, and trends, positioning us to deliver value to our clients and play an important role in driving innovation in legal service delivery. 

The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be responsible for the following:  

• Leading and supporting multiple implementation engagements 
• Managing all aspects of service delivery and project administration 
• Developing current and future client relationships through exceptional service delivery 
• Overseeing and mentoring team members, providing guidance, instruction, and oversight in driving the completion of deliverables and client commitments 
• Participating in practice and business development activities to support the continued growth of the team and Harbor, though a secondary focus to client execution 

Responsibilities: 

Client and Project Management 

• Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors 
• Facilitate workshops with senior legal and IT stakeholders to understand current state processes, gather future state goals and objectives, and document requirements 
• Advise on eDiscovery best practices and map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solutions  
• Create solution design and/or eDiscovery process documentation, workflow diagrams, standard operating procedures, roles and responsibilities matrices, and other deliverables 
• Define and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes 
• Create change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience 
• Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers 
• Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers 

People and Team Development 

• Enhance our methodologies, documentation, training, project delivery approaches, and tools 
• Actively manage, develop, coach and/or mentor junior team members across all facets of client execution and project management 
• Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts 
• Participate in company-wide strategic initiatives 
• Volunteer for company-sponsored community enrichment programs

Business Development 

• Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work 
• Develop and grow existing relationships with vendors and other partners to expand or create new service offerings 
• Contribute to thought leadership pieces (e.g., participate in webinars, draft an article)

Qualifications: 

• 5+ years of relevant experience in legal consulting or eDiscovery services, specifically in a customer facing role advising clients 
• Significant experience leading and/or serving as a subject matter expert for eDiscovery technology implementation projects 
• Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems 
• Experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices 
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education 
• Demonstrated knowledge of the following areas: 
  • Electronic Discovery Reference Model (EDRM) 
  • Federal Rules of Civil Procedure (FRCP) 
  • Industry leading eDiscovery technologies and service providers 
  • eDiscovery stakeholders and their typical roles and responsibilities 
  • Common legal operations and eDiscovery platform integrations 
  • Information governance and good data hygiene practices 
  • Common data preservation and collection workflows 
  • IT implementation methodologies and controls 
  • Managing project budgets, resources, and timelines 
• Aptitude and desire to learn and develop generative or other AI-enabled solutions 
• Permanent US work authorization required

Harbor is seeking a Technical Consultant to join our Australian team within our Enterprise Solutions practice group. The Technical Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks.  The Technical Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones.  Providing an excellent customer experience is an integral part of this role.   This is a remote based position with the potential to be hybrid in Australia. 

Job Duties and Responsibilities: 

• Perform updates for the Elite 3E platform  
• Provide technical consulting around various platforms 
• Assist with support across various platforms 
• Provide application guidance to clients and collaborate with users to achieve their business needs. 
• Analyse and resolve complex application and data integrity issues. 
• Document processes and procedures as required by clients. 
• Prepare test cases and perform QA testing on application enhancements. 
• Stay current with application releases. 
• Requirement for on-site visits should the need arise. 
• Provide mentorship and guidance to more junior team members. 
• Contribute to the work of the wider team, including: 
• Serve as a point of contact for clients, addressing concerns, and resolving issues. 
• Build trusted relationships with clients to effectively support long term service and growth. 
• Ensure that services are delivered and client cases are updated in according to service level agreements (SLAs).  
• Contribute to team Knowledge Base. 
• Provide best practices guidance and solutions based on business needs. 
• Work with cross-functional teams to delegate work as needed. 

Experience, Education and Qualifications: 

• Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education. 
• 3+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services. 
• 3+ years of experience in a customer-facing role. 
• Preferred experience in Elite 3E, Intapp, iManage, Aderant and NetDocuments and/or experience in a law firm or legal services environment. 
• Preferred knowledge of SQL and Windows Operating System. 
• Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence. 
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively, verbally and in writing, with technical, business and management staff. 
• Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities. 
• Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients. 
• Flexibility to adapt to change and to learn and develop new skillsets as required. 

Harbor seeks a Research Analyst to join the Library + Research department. The Remote Research Analyst will be responsible for conducting legal research and performing retrieval tasks in support of Harbor’s law firm clients through the effective utilization of electronic research resources and other internal tools. This is a full-time, fully remote position that can be worked from anywhere in Canada.

Responsibilities:

• Conducts legal, business, and other research and reference work, including sophisticated, in-depth research and analysis utilizing legal and non-legal information resources
• Conducts effective reference interviews and distills research results into clear and concise reports of findings
• Evaluates diverse information sources for currency, reliability, relevance, and cost-effectiveness and selects the optimal resources for research requests
• Assists in the instruction of attorneys, legal assistants, and others in the use of legal research tools and services
• Maintains research proficiency across a wide spectrum of business, legal, legislative, analytics and docket resources including Lexis, Westlaw, Bloomberg Law, Pacer, WK VitalLaw, and Lex Machina among others
• Effectively utilizes request tracking software to track and process research requests
• Continues professional development through library association membership and activities

Qualifications:

• MLS and/or demonstrated relevant professional research experience in a private law firm or academic law library, special library, or research center
• 3-5 years’ experience providing research in a private law firm, academic law library or special library or research center
• Experience with legal and business information resources, online database searching, business research and legal research practice and procedures
• Experience using Lexis, Westlaw, and other standard legal research databases
• Proficiency in Microsoft Office Suite with strong working knowledge of Outlook, Excel, Word, and PowerPoint
• Responsiveness and demonstrated ability to manage and prioritize competing deadlines
• Client service orientation combined with excellent verbal and written communication skills
• Strong organizational and time management skills with demonstrated attention to detail
• Ability to work in a collaborative, service-oriented team, yet also independently with minimal supervision

Harbor is seeking a proactive and detail-oriented Desktop Support Technician to provide hands-on, on-site, IT support for our Chicago office. This role is focused on local, end-user support and physical office technology needs. The technician ensures employees have reliable access to their day-to-day technology by supporting hardware, operating systems, peripherals, and meeting room technology, while partnering with centralized IT teams for escalations and non-local systems.  This position works on-site at our headquarters office located in the Chicago Loop.

Key Responsibilities: 

• Provide Tier I/II onsite desktop support for Windows laptops, monitors, mobile devices, docks, and peripherals. 
• Serve as the primary local IT presence in the Chicago office for walk-up and scheduled support needs. 
• Respond to, triage, and resolve IT service tickets related to local user issues in a timely and professional manner. 
• Troubleshoot hardware, operating system, and standard software issues for end users. 
• Configure, image, deploy, refresh, and decommission laptops for new hires, replacements, and offboarding. 
• Support conference rooms and onsite meetings, including AV setup, displays, cameras, and basic troubleshooting. 
• Assist with onboarding and offboarding logistics, including device setup, equipment return coordination, and desk readiness. 
• Maintain accurate local asset inventory, including asset tagging, tracking, storage, and secure disposal coordination. 
• Provide basic network connectivity support (wired, WiFi, printers) and escalate infrastructure issues as needed. 
• Perform remote support when appropriate using approved screen-sharing and remote access tools. 
• Coordinate with vendors for hardware repair, replacement, and local equipment purchases as directed. 
• Document common issues and resolutions to improve consistency and reduce repeat incidents. 
• Partner with centralized IT, security, and application teams for escalations outside local scope. 

Requirements: 

• Proven experience providing onsite desktop or deskside support in a professional office environment. 
• Strong working knowledge of Windows operating systems (macOS familiarity is a plus). 
• Experience supporting Microsoft 365 desktop applications from an end-user perspective. 
• Hands-on experience with laptop imaging, configuration, hardware troubleshooting, and peripherals. 
• Basic understanding of networking concepts (WiFi, Ethernet, printers, VPN connectivity). 
• Strong customer service mindset with clear, professional communication skills. 
• Excellent organizational skills, particularly related to asset and inventory management. 
• Ability to lift, move, and set up IT equipment as required. 
• Ability to work independently onsite while collaborating with remote IT teams. 

Preferred Qualifications: 

• 2–4 years of experience in a desktop support, deskside support, or local IT role. 
• Experience supporting conference rooms and office AV technology. 
• Familiarity with ticketing systems and IT service workflows. 
• Experience with shipping, receiving, and staging IT equipment. 
• Strong problem-solving skills with an attention to detail.

Harbor is seeking a Senior Manager, Data & AI Strategy to join our growing team.  Our team partners with law firms to drive data modernization strategies that support business transformation, innovation, and AI readiness. As Senior Manager, you will lead strategic client initiatives focused on improving data architecture, operational insights, and practice data enablement across the legal ecosystem. 

You will serve as a trusted advisor to our clients, helping them develop how they manage, structure, and utilize their data. You will lead teams, mentor professionals, and serve as a subject matter expert at the intersection of data, technology, and legal business operations. You’ll also play an important role in growing Harbor’s thought leadership and presence in the market through presentations, contributions to solution development, and collaboration with colleagues across teams. 

This is a full-time, remote position open to candidates based in the United States or Canada. 

Job Duties + Responsibilities: 

• Lead client engagements focused on data and AI strategy, modernization, and governance, with an emphasis on legal and professional services organizations 
• Communicate complex strategies and recommendations clearly to both technical and non-technical audiences, including internal and external stakeholders 
• Design solutions that support centralized enterprise data for people, organizations, and matters 
• Define and lead initiatives that structure, capture, and analyze practice-level data, collaborating closely with attorneys and business teams 
• Deliver hands-on support and strategic guidance around tools such as data catalogs, MDM platforms, data lakes/warehouses, BI solutions and AI technologies
• Support legal AI enablement efforts through curated data initiatives and AI/analytics project design 
• Present Harbor’s vision and client solutions at executive-level meetings and industry events 
• Collaborate across Harbor teams to build integrated, multidisciplinary solutions for clients 
• Mentor junior team members, supporting career development and fostering a culture of excellence and curiosity 
• Guide teams through process improvement initiatives, contributing to the design and implementation of new standards and solutions 
• Communicate complex strategies and recommendations clearly to both technical and non-technical audiences, including internal and external stakeholders 
• May lead cross-functional teams and external collaborators to support successful strategy implementation and adoption 
• Manage project delivery in alignment with project scope and available resources.  

Qualifications: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Bachelor’s degree required; advanced degrees or certifications in business, data, or technology-related fields preferred 
• Minimum 10 years of experience in legal or professional services organizations, with significant client-facing responsibility 
• Practical knowledge of executing strategies, managing teams, and overseeing projects within a data-focused function 
• Strong understanding of how legal organizations use data to support operational performance and business decision-making 
• Demonstrated experience with enterprise data strategies, including people, client, and matter data domains 
• Familiarity with legal business services, law firm practice group operations, and/or corporate legal department functions 
• Strong written and verbal communication skills, including the ability to influence stakeholders and explain data concepts to broad audiences 
• Ability to make moderate to significant improvements in process, systems, or products to drive function performance 
• Demonstrated leadership in building short-term operational plans and implementing process improvements within established budgetary parameters 
• Experience managing small to mid-sized teams with oversight of hiring, performance, and team development 
• Demonstrated ability to collaborate cross-functionally and provide input to new processes or standards 

Harbor is seeking a Senior Director, Data and AI Strategy to join our growing team.  The Senior Director for Data & AI Strategy defines, leads, and grows Harbor’s consulting offering that helps law firms modernize how they use data, knowledge, and emerging technologies. This role sits at the intersection of strategy, transformation, and enablement, guiding clients as they adapt their operating models, systems, and practices for a technology-driven future. 

The leader is accountable for the service line’s growth, profitability, and delivery excellence, and plays a critical role in developing Harbor’s perspective on how data, AI, and innovation reshape the business of law. 

Core Responsibilities: 

Strategic and Financial Leadership 

• Own the financial performance of the service line, overseeing a multi-million-dollar budget and driving ambitious annual growth in the 30–40% range. 
• Oversee monthly and annual reporting, including revenue forecasting, utilization management, and margin optimization. 
• Track delivery performance throughout the month and reconcile projects at both month-end and year-end. 
• Drive pricing and resourcing strategies that balance innovation investment with disciplined commercial management. 
• Manage speculative budgets for new offerings, ensuring progress is measured and outcomes are reviewed against expectations. 

Offering Development and Innovation 

• Design, evolve, and manage the portfolio of Data & Innovation Strategy offerings to align with changing market needs. 
• Lead the creation of new offerings that may be speculative or emerging, managing investment, delivery pilots, and refinement cycles. 
• Encourage repeatable, scalable, and eventually productized delivery models to increase efficiency and profitability. 
• Collaborate across Harbor’s service lines, including AI, Knowledge Transformation, and Technology-Enabled Solutions, to deliver integrated transformation programs. 

Delivery Leadership 

• Oversee high-impact client engagements, ensuring quality, consistency, and measurable value realization. 
• Support client teams in designing and executing transformation programs that integrate data, AI, knowledge, and innovation strategies. 
• Partner with delivery leads to ensure projects align with scope, budget, and desired business outcomes. 

Talent Leadership and Development 

• Recruit, develop, and retain exceptional talent across strategy, data, and innovation disciplines. 
• Mentor team members, build clear career paths, and foster a culture of learning, experimentation, and accountability. 
• Shape the team’s structure to ensure the right balance of strategic, delivery, and technical expertise. 

Thought Leadership and Business Development 

• Represent Harbor in the market as a leader in data, AI, and innovation strategy for the legal industry. 
• Participate in Harbor’s Sounding Board Series for CIO, CINO, COO, and CMO audiences, and contribute to new and emerging topics. 
• Speak at and attend industry events such as ILTA, contributing to thought leadership, panels, and networking opportunities. 
• Support broader Harbor programs such as AI Mastermind and cross-firm initiatives, amplifying the firm’s perspective on technology transformation.
• Partner with senior stakeholders to position and sell Data + AI solutions to top-tier law firms. 
• Support business development through thought leadership, proposals, and client presentations. 

Service Line Portfolio: 

The Data & Innovation Strategy Service Line encompasses: 

• Enterprise Data Strategy: Helping organizations understand how data flows through their business, design governance frameworks, recommend modern data platforms, and align implementation with long-term vision. 
• Practice Strategy: Assisting law firm practices with experience data, process optimization, and AI readiness in collaboration with Harbor’s marketing technology and experience teams. 
• AI Strategy: Advising firms on their approach to AI adoption, governance, and prioritization of tools and investments. 
• AI Enablement: Delivering training and rollout programs in collaboration with Harbor's AI laboratory and knowledge management teams. 
• AI Custom Build: Acting as the business and client lead for custom AI solutions developed by Harbor’s Advanced Technology Team and Harbor Labs. 
• Knowledge Management Strategy: Designing and modernizing knowledge programs, structures, and processes in coordination with content management and document management initiatives. 
• Innovation Strategy: Helping firms establish and scale innovation programs with clear structure, metrics, and alignment to firm strategy. 

Qualifications: 

• Proven record of owning and growing a consulting P&L of at least $3 million annually, with clear success in driving 30 to 50 percent year-over-year growth through strong financial management, pricing, and utilization oversight. 
• Experience developing and scaling consulting offerings, including frameworks, delivery playbooks, and repeatable methodologies. 
• Deep understanding of how law firms operate, and how data, KM, and AI transformation enable performance and innovation. 
• Demonstrated success leading multidisciplinary teams and guiding programs that integrate strategy, data, and emerging technology. 
• Strong leadership and talent-development skills, with the ability to build, coach, and inspire a diverse team. 
• Executive presence and communication ability, able to advise and influence senior leadership across legal, business, and technology functions. 
• Market-facing experience through conferences, panels, or publications on topics related to legal technology, data, or innovation. 
• Familiarity with cloud, AI, and analytics ecosystems sufficient to lead conversations with technical counterparts while remaining focused on business outcomes.

Harbor is seeking a Project Manager Team Lead to join our growing Legal Technology and Operations Department. As the primary point of contact for client engagements, the Finance Systems Project Manager Team Lead ensures consistent client satisfaction through exemplary leadership and responsive service. This role oversees the implementation team to ensure effective task, risk, and time management, guaranteeing projects are completed on time, within budget, and in scope while delivering exceptional value. Responsible for the success of multiple concurrent projects, the Project Manager excels at collaborating with business and technology leaders to deliver solutions that help clients maximize their investment. 

The Project Manager demonstrates strong negotiation, decision-making, and problem-solving skills and thrives in a dynamic, fast-paced, client-facing environment.  As Team Lead, you will be responsible for managing up to three Project Managers, ensuring adherence to best practices and Harbor methodologies, developing and mentoring team members, and serving as an escalation point as needed.  

This is a full-time, remote position that can work anywhere in the UK (London area preferred). 

Job Duties and Responsibilities: 

• Project Planning and Execution 
  • Lead and manage cross-functional project teams to ensure successful project delivery using Harbor Project Management tools.   
  • Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements.   
  • Develop and maintain detailed project plans, including timelines, budgets, ensuring alignment with client expectations and organizational goals.  
  • Utilize Harbor Project Management tools to track project progress, manage resources, and report milestones to stakeholders.   
  • Coordinate project documentation, including project charter, status reports, and meeting notes using Harbor Project Management platform.   
  • Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution.  
  • Oversee the end-to-end execution of assigned projects by monitoring and updating work-in-progress and measuring requirement milestones against actual work-to-date.  
• Client Engagement and Communication  
  • Act as the primary point of contact for clients, fostering strong relationships and clear communication. 
  • Manage client expectations and provide regular updates on project progress, risks, and outcomes. 
  • Address client concerns and escalations promptly, ensuring satisfaction and alignment. 
  • Project Communications – Excellent written and verbal communication skills, timely and appropriate. Comfortable with communicating across an organization, from senior business stakeholders to technical teams.  
• Team Leadership and Collaboration  
  • Manage and develop Project Manager team members and ensure adherence to Harbor project management standards and best practices. 
  • Serve as an escalation point as needed. 
  • Build and maintain strong relationships with stakeholders at all levels of the organization, promoting collaboration in a cross-functional environment to ensure alignment and collaboration.  
• Resource and Risk Management 
  • Schedules assignments and tracks project tasks. Monitors progress and ensures the team adheres to deadlines, identifying and removing blockers as required.   
  • Provide direction and support to project team members. 
  • Identifies potential risks and obstacles that could impede project progress and develop strategies to manage them. Addresses escalations in a timely and professional manner. 
• Budget Management 
  • Responsible for keeping the project on budget. Provides customer billing, review of invoices and associated timecards, and addresses any client questions regarding invoicing. 
  • Provides timely budget utilization updates to clients, ensuring work is performed within budget.  
• Scope Management  
  • Ensure project delivers the scope as outlined in the Statement of Work (SOW). 
  • Ensure tasks or deliverables not explicitly defined in the original SOW follow strict Change Management guidelines.  
  • Participates in requirements discussions and requirements gathering sessions. Ensures requirements are documented, approved, and compiled into client-facing and internal documents. 

Education, Experience, and Other Requirements: 

• Project management experience implementing Aderant Expert / Elite 3E.  
• Four-year degree or equivalent combination of experience and education. 
• Proficient in collaboration and project tracking tools. 
• 3+ years of experience with the firm’s services, and/or clients is ideal or prior experience in the legal software industry. 
• Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality. 
• Authorized to work in country of residence (UK) without restriction or sponsorship. 

Harbor is seeking an Experienced Consultant to join our growing Strategy + Transformation (S+T) team.  Our S+T team works with law firms and corporate law departments to provide a wide range of management consulting services. This role will assist law firms in improving their efficiency, accuracy, and speed of their revenue cycle by optimizing business strategies and improving operational performance through people, process, policy, and interesting technology. 

You will support specific client engagements on a project-by-project basis. You will help mentor associate-level individuals and provide guidance in supporting the completion of deliverables and commitments. You will embody core Harbor values by providing an excellent client experience, developing current and future client relationships through service delivery that exceeds client expectations.   

This is a full-time position, and this role offers a hybrid work arrangement if located in Chicago, Illinois and is fully remote for candidates elsewhere.  We are seeking an individual with a dynamic skill set who is willing and eager to jump into a variety of project types to help solve our clients’ strategy and operations business problems. 

Job Duties + Responsibilities:  

• Coordinating with Project Leadership on all aspects of projects including collecting information, data analysis and research, process mapping, creating reports and presentations, and leading and presenting to clients 
• Demonstrate knowledge of the legal industry/practice and business acumen to support the development of solutions and insights for clients as it relates to people, process, and service delivery transformation. This should ideally include projects related to law firm or professional services operations with an emphasis on revenue cycle and finance functions 
• Independently structure, write, and present effectively, as well as generate organized and persuasive deliverables   
• Work closely with team members and client personnel to review findings and help support implementation of recommendations   
• Guide junior team members with client communication, project management/ execution and practice operations   
• Support practice administration and planning through input on project pipeline tracking as well as resource planning  
• Aid in the development of proposal and business development materials, ensuring alignment with client objectives and Harbor’s established format 
• Contribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solving and actively contribute to practice growth/evolution   

Qualifications:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

• Bachelor's degree required, with preference given towards those with business or economics-oriented degrees   
• 5-6 years of total work experience, preferrable in consulting or in a relevant industry with a client-facing role delivering projects  
• Experience with law firm or professional services operations and strategy strongly preferred    
• Experience in law firm revenue cycle management or finance advisory roles, is preferred. 
• Proven track record of managing multiple engagements and clients simultaneously   
• Exceptional analytical and problem-solving skills including experience conducting quantitative and qualitative data analysis   
• Excellent communication and storytelling skills (written and spoken) demonstrating confidence, professionalism and sound judgement when interacting with clients and internal stakeholders   
• Excels in a cooperative team environment  
• Ability to create client deliverables with limited oversight from senior leadership   
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills    
• Strong organizational skills and an ability to prioritize tasks, maintaining exacting standards for work product with keen attention to detail   
• Advanced computer skills (primarily Excel, Word, PowerPoint); familiarity with use of Outlook, Teams and SharePoint as collaboration tools   
• Occasional travel may be required (domestic or international) 

Harbor is seeking a Contracts Lawyer to join our growing consulting delivery team in the Philippines. By providing strategic, technology, and operational services to clients in the legal, professional, and financial services industries. Our Contracts Counsel Team is a highly talented group of legal professionals who offer a unique blend of consulting and legal experience across several industries and disciplines. 

Our employees are our greatest competitive advantage. The Business Operation Solutions (BOS) group assists clients in procuring goods and services, reducing costs across a variety of areas, optimizing business processes, and improving stakeholder value. 

This is a matrix role that primarily reports to a Business Unit Client Lead, with day-to-day work assignments managed at the client level. The role is also supported by the broader Contracts Team, which provides legal oversight, coverage, and training. 

As part of Harbor’s BOS team, you will work closely with project team members and client personnel to facilitate the review of vendor contracts, support negotiations, and ensure adherence to both client and Harbor contract administration processes. You will play a key role in mitigating risk and creating value through effective application of contract   standards, risk analysis, and negotiation, particularly within the context of US commercial contracting frameworks. 

This is a hybrid role based out of Harbor’s Makati City office, requiring a combination of in-office and remote work. Due to the global nature of the role, candidates must be willing to work USA Central Time (9:00 AM – 5:00 PM CT) hours on a regular basis. 

Responsibilities: 

• Apply playbook standards to review, redline, and edit contract language. 
• Identify contractual options and strategies to resolve negotiation roadblocks under US   legal frameworks. 
• Liaise with client in-house counsel for contract approvals. 
• Facilitate negotiations and act as liaison across stakeholders. 
• Communicate contractual risks and obligations, including under US law. 
• Manage pipeline of contract reviews and stakeholder updates. 
• Maintain contract records and documentation. 
• Develop templates aligned with US legal standards. 
• Support vendor governance and risk management. 

Education & Experience Requirements: 

• Bachelor of Laws (LLB) or Juris Doctor (JD)  from a recognized institution is required. 
• Active membership in good standing of the Integrated Bar of the Philippines  is required. 
• 4+ years of contract review experience. 
• Strong understanding of US commercial contract law. 
• Experience with MSAs, SaaS, data privacy, and licensing agreements. 

Additional Qualifications: 

• Strong contract review, negotiation, legal analysis and risk assessment skills. 
• Excellent English communication skills. 
• Experience supporting US clients preferred. 
• Strong organizational and multitasking abilities. 
• Proactive, detail-oriented, and client-focused. 
• Knowledge of GDPR/CCPA is a plus.

Harbor is seeking Applications Support Analysts to join our dynamic Legal Technology & Operations – Applications Management Services team. Our team is at the forefront of delivery of a quality service for our clients who have managed service agreements.  We have both extensive experience in legal processes and technology across several platforms.  This mainly focusses on Intapp, Elite 3E and iManage products but also includes others where integration is essential, e.g. practice management systems, document management systems and external data providers.  We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.   

As an analyst, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks.  This is a position that will be hybrid with an office in the metro Manila area.

Job Duties and Responsibilities: 

The role is split into 2 main areas of responsibility: 

• Monitoring and resolving issues within client production environments.  This is termed “business as usual”. 
• Improving configuration and processes for clients, based on changing needs.  This is termed as “continual improvement”.   

Business as usual includes the following responsibilities: 

• Carry out regular proactive monitoring on client systems. 
• Assist clients and other team members with production issues in a timely fashion, these could be data or process related. 
• Provide regular and concise client updates when resolving issues.  
• Collaborate with technology providers and clients to resolve defects. 
• Support integrations with third party applications. 
• Reconcile data across various systems. 
• Configure Intapp product software.  
• Gain knowledge to become proficient in both the supported applications and business processes. 

Continuous improvement includes the following responsibilities: 

• Collaborate with other team members to execute planned changes to client implementation components. 
• Execute test plans to validate outcomes from continuous improvement items. 
• Document small changes to include communication back to the client. 
• Actively participate in deployment of changes. 

Experience, Education and Qualifications:

• Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics. 
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management. 
• Strong observational, analytical and numerical reasoning skills. 
• Effective communication and storytelling skills (written and spoken). 
• Excels in a cooperative team environment. 
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new skills. 
• Competent in the following areas: problem solving, customer-focus, communication, collaboration and punctuality. 

Technical Skills: 

• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools. 
• Proficiency in the following technical areas: XML, JQUERY/JSON, REST APIs is an advantage. 
• Proficiency in SQL is an advantage. 

Why Join Harbor: 

• Exposure to international clients and global teams 
• HMO (health card) from Day 1
• Hybrid work setup - Metro Manila office
• Learning and development opportunities to build technical and consulting skills 
• Collaborative and supportive global team environment 
• Tech enabled workforce to set you up for success 
• Opportunity to grow your career in the legal technology and consulting 

Harbor is a PE-backed, global professional services firm of ~1,000 strategists, technologists, and operational specialists. We partner with leading law firms, corporations, and law departments to deliver high-impact strategy, legal technology, operations, and intelligence solutions. As we continue to scale globally, we are seeking a highly capable, proactive, and commercially minded professional to serve in a dual-capacity role: Executive Assistant and Office Lead for the Moncton Office. 

This role is ideal for someone who thrives in a fast-paced, high-growth environment and is equally comfortable owning operational execution and acting as a trusted strategic partner to executives. The scope is broad, the exposure is significant, and the impact is meaningful. 

This is a hybrid position combining: 

• Executive Assistant & Strategic Partner to Senior Leaders 
• Office Leadership & Administration (primarily Moncton) 

You will be responsible for ensuring our office operates at a best-in-class standard while also enabling senior executives to operate effectively, strategically, and at scale. This is not a purely administrative role. It requires judgment, discretion, commercial awareness, and the ability to anticipate needs in a dynamic environment. 

Key Responsibilities:

Serve as the operational lead for the Canada office(s) ensuring a seamless and professional experience for employees, clients, and visitors.

Office Operations & Facilities: 

• Oversee day-to-day office operations to ensure a smooth, high-functioning workspace 
• Act as primary liaison with building management, landlords, and service providers 
• Manage office vendors, maintenance, and facilities matters 
• Ensure compliance with workplace standards and health & safety requirements 
• Maintain oversight of supplies, equipment, and office needs  

Workplace Experience: 

• Act as the first point of contact for guests and clients, ensuring a professional and welcoming environment 
• Oversee room bookings, shared spaces, and office logistics 
• Coordinate in-office events, leadership meetings, and high-traffic days 
• Support planning and execution of employee engagement and social events 
• Continuously improve the office environment and employee experience 

Operational Coordination: 

• Partner with Talent, IT, Finance, and Operations teams to support onboarding, offboarding, and general office needs 
• Redirect invoices and correspondence appropriately 
• Support internal communications relating to office matters 
• Identify process improvements and implement scalable solutions as the company grows 

Executive Support: 

• Provide high-level support to selected senior executives, combining operational execution with proactive, strategic partnership. 
• Complex calendar management across multiple time zones 
• Coordinate domestic and international travel 
• Prepare meeting materials, briefing documents, and presentations 
• Manage expense reporting and administrative documentation 
• Draft correspondence and internal communications 

Strategic Partnership: 

• Act as a trusted partner to executives, anticipating priorities and proactively managing competing demands 
• Support planning and tracking of key initiatives and business objectives 
• Help prepare leaders for meetings and client engagements 
• Maintain visibility into strategic priorities and ensure follow-through on action items 
• Serve as a discreet and highly confidential gatekeeper 

Cross-Functional Coordination: 

• Interface with senior stakeholders across the UK, US, and global teams 
• Help drive operational alignment between leadership and execution teams 
• Support special projects and transformation initiatives as required 

Experience & Qualifications: 

• Experience in a professional services, corporate, or high-growth environment 
• Prior experience in an office leadership, facilities, executive assistant, or hybrid operations role 
• Demonstrated ability to support senior-level executives 
• Strong judgment and discretion handling confidential information 

Skills & Attributes: 

• Highly organised with exceptional attention to detail 
• Proactive self-starter who anticipates needs rather than reacts to them 
• Strategic thinker with strong execution capability 
• Excellent written and verbal communication skills 
• Strong interpersonal skills and executive presence 
• Calm under pressure and able to manage competing priorities 
• Comfortable operating independently while partnering cross-functionally 

Desirable: 

• Experience in a PE-backed or scaling organisation 
• Knowledge of Canada Health & Safety requirements  
• Experience supporting board-level or C-suite executives 

Requirements: 

• Based in the Moncton office 4 days per week 
• Standard working hours: 8:30am – 5:30pm (flexibility required to support senior leadership as needed) 
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams) 
• Experience in a similar office administration, facilities, operations, or executive support role 

Harbor is seeking a Salesforce Developer to also be an Administrator to manage and enhance our Salesforce platform as a central CRM supporting sales, service delivery, and financial processes. This role is responsible for system governance, data integrity, automation, and supporting integrations with other enterprise systems to ensure accurate reporting, reliable forecasting, clean operational data, and scalable operations.

The role will act as a systems steward for the Salesforce ecosystem (Sales, Service, and Experience Clouds), overseeing platform health, user experience, automation standards, and roadmap execution. This position partners closely with Tech Enablement, Commercial Operations, Finance, Delivery Operations, GTM, Marketing, and external Salesforce development partners to manage enhancements, system stability, and ongoing platform improvements.

Key Responsibilities:

Salesforce Platform Ownership

• Serve as the internal Salesforce Product Owner, overseeing development, and doing some new feature development, changes, and administration, as needed.
• Manage system configuration, field structures, object relationships, and platform health.
• Own the Salesforce data model and enforce data governance standards.
• Maintain sandbox environments and coordinate deployments between sandbox and production.
• Reduce technical debt, manage automation governance, and enforce Security and profile/role-based permissions.
• Maintain documentation, release notes, and system communication for stakeholders.
• Manage new Salesforce requests from stakeholders, clarify requirements, assist with documentation, and either oversee or perform development as needed.

User Support & Administration

• Serve as the primary contact for Salesforce requests from internal teams.
• Manage bulk data uploads, troubleshooting, and error resolution.
• Maintain user roles, permissions, profiles, and license management.
• Support onboarding and offboarding of Salesforce users.
• Monitor system usage and recommend workflow improvements.

Automation & System Enhancements

• Gather and manage system requirements and coordinate implementation with internal teams and Salesforce development partners.
• Coordinate cross-system workflows between Salesforce, Cloud Coach, NetSuite, Enterprise Lakehouse, and Enterprise Service Bus
• Design and maintain automation using flows and guided processes to improve user experience and data capture.
• Support release management, testing, and deployment.
• Consolidate legacy automation and improve system reliability.

Data Governance & Reporting

• Define and maintain GTM data contracts, including taxonomy, KPI definitions, and field ownership.
• Maintain Salesforce field dictionaries and reporting documentation.
• Follow and enforce change control processes for system updates and reporting changes.
• Ensure data alignment between Salesforce, Power BI, and downstream systems.
• Support accurate pipeline, forecasting, and account reporting.

Data Quality & Integration Oversight

• Lead data quality initiatives and ongoing data maintenance.
• Perform data audits and coordinate cleanup activities.
• Define system-of-record boundaries across Enterprise Service Bus, Salesforce, Power BI, and NetSuite.
• Ensure integration data aligns with governance standards.

Qualifications:

Required

• 3–5 years of Salesforce Administrator or Salesforce platform experience.
• Experience in Declarative Development (Click-based / No-code or Low-code) along with Programmatic Development using Apex (Code-based) and Lightning Web Components
• Experience building and maintaining Salesforce Flows.
• Experience implementing Salesforce integrations with other systems through Rest APIs and OAuth authentication.
• Strong understanding of Salesforce data structures, automation, and reporting.
• Experience managing sandbox environments and release processes.
• Demonstrated experience improving data quality and governance.
• Ability to translate operational needs into system requirements.
• Strong analytical, organizational, and communication skills.

Preferred

• Salesforce Administrator Certification.
• Experience with forecasting and pipeline analytics.
• Familiarity with Power BI or similar BI tools.
• Experience integrating Salesforce with ERP systems (e.g., NetSuite).
• Exposure to Revenue Operations or GTM systems design

Harbor is seeking a Large Law Firm Client Engagement SVP to join our growing team. As a Client Engagement SVP at Harbor, you are a strategic business developer skilled in the legal industry and passionate about identifying and growing opportunities within an assigned territory (made up of end-market / geo region / named accounts).   

You’ll focus on building relationships with your assigned accounts, understanding their unique challenges, and driving awareness of Harbor’s solutions. Your role is central to achieving growth by establishing Harbor as a trusted partner within your territory and engaging clients in meaningful, solution-oriented conversations.  

In alignment with Harbor’s go-to-market strategy, you’ll work closely with colleagues in both Go-to-Market and Delivery teams, as well as teams from our external alliance partners, to expand business potential by successfully presenting tailored solutions to our corporate law department clients and prospects.  You’ll report to our Geo Lead for North American Law Firms, within the Go-to-Market domain leadership team. This is a full-time fully remote position with preference being given to those candidates located in Northeast or Central US. 

 What you’ll do: 

• Territory / Account Strategy and Development: Develop and execute annual strategic plans for your assigned accounts and territory to ensure awareness of Harbor’s solutions and value.  
• Identify and Expand Opportunities: Uncover and act on whitespace within assigned accounts, positioning Harbor solutions to meet client needs and drive revenue growth.  
• Collaborate on Developing Opportunities: Partner with Delivery team colleagues to open and advance opportunities to solve client challenges.  
• Client Engagement and Relationship Building: Cultivate and strengthen relationships with C-level executives, becoming a trusted advisor who understands their industry and strategic goals.  
• Pipeline and Forecast Management: Maintain an active pipeline through opening, advancing and successfully closing new business; maintain regular and accurate forecast data that reflect a path to meet your assigned goals.  
• Marketing Alignment: Execute to drive value from enterprise marketing activities – including events, growth marketing campaigns and community programs – to open and advance opportunities in your territory.  

 We think you’ll be a great fit if you have: 

• Experience: 10+ years in B2B business development within large, complex organizations, ideally in the legal industry.  
• Strategic Execution: Proven ability to create and implement territory development plans, with a structured sales methodology (e.g., MEDDIC) and strong pipeline management skills.  
• Leadership: Adept at forming and leading account pursuit teams, aligning stakeholders to address complex client challenges, and building loyalty with clients.  
• Industry Knowledge: Deep understanding of the legal sector, especially large law firms and corporate legal departments, and the current trends and challenges they face.  
• Cross-functional Collaboration: Skilled in partnering with stakeholders across Delivery, Go-to-Market, and Operations to align on priorities and deliver cohesive client experiences  

What you can expect from us: 

• Flexible Work Environment: Work remotely, or from our offices in Chicago or Moncton, with flexibility for US-Eastern or US-Central time zones. 
• Comprehensive Benefits: Including flexible paid time off, medical and dental insurance, retirement funding, and professional development opportunities. 
• Inclusive Community: Join employee resource groups, DEI programs, and ESG initiatives that reflect our commitment to a supportive and inclusive workplace. 

Harbor is seeking a HR Business Partner to join our growing team.  The HR Business Partner (HRBP) serves as a relationship manager with our Harbor employees, managers, and leaders, and will provide holistic HR support to a subset of Harbor’s business units. To be successful in this role you must understand business priorities and translate them in a way that influences employee engagement and performance.  A data driven approach will be taken to help leaders navigate areas of concerns, improve performance, retention and most important of all – employee engagement and experience. This role reports into the Vice President of Talent and is a hybrid position, working from our Moncton, NB office in Canada.

Responsibilities:  

• Partner with employees / leaders on the implementation of ongoing company-wide cyclical Talent initiatives, in collaboration with functional Talent leads (including but not limited to): 
• Employee Policies / Global Employee Handbooks 
• Learning & Development/Training  
• Annual Employee Engagement + eNPS Surveys 
• Annual Compensation Reviews / Performance Management Cycle 
• Oversee management of Talent / employee lifecycle processes for assigned business units, including but not limited to onboarding, offboarding and exit interviews, promotions.  
• Provide coaching and guidance to managers, leaders around employee relations, team and individual performance management.  
• Understand business goals and recommend new approaches and ideas to provide continual development of Talent initiatives that align with those goals.   
• Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions. 
• Consult with leaders through strategic relationship building, strong business acumen, and human resource knowledge to provide support on varying HR related matters including complex people issues.  
• Engages with leaders frequently to foster the process of exchanging ideas and sharing updates on Talent Initiatives.   
• Serve as an employee champion to enable career fulfilment/progression. 
• Act as a cultural steward to encourage positive morale. 
• Stay informed of industry trends/regulations. 
• Work with 3rd party Subject Matter Experts as needed – i.e. external employment counsel.  
• Performs other related tasks as assigned by management.  

Qualifications: 

• Bachelor’s degree required with a focus on Human Resources Management; SHRM certification preferred. 
• 5 years’ experience in an HR Business Partner position required.  
• Experience with fast growth, entrepreneurial environment.  
• Demonstrated solid judgment and experience assessing risk relative to the business 
• Experience managing complex employee relations situations. 
• Must be able to interface with all levels of the organization. 
• Prior experience supporting the execution of organization-wide HR programs. 
• Excellent skills in the following areas: teamwork, judgment, relationship building / building trust, influence, written and verbal communication, business acumen, consulting, conflict management. 
• Strong organizational and time management skills. 
• Demonstrated resourcefulness, ability to take initiative, and think outside the box to develop solutions. 
• Ability to handle and maintain confidential and sensitive information. 
• Strong knowledge of U.S. employment law.  Global experience a plus. 
• Proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook, Teams)

Harbor is seeking an Application Consultant Manager to join our dynamic Enterprise Solutions – Financial Systems team. Our team is at the forefront of innovation and delivery for our law firm clients, with deep experience in evaluating law firm financial system technology, developing technology and process roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to implement operational improvement, efficient data management, and technology usage.

As a part of the Financial Systems Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our clients. As a Manager you will provide line management and mentoring support to junior consultants within the Financial Systems team to ensure that they are following good practice in terms of client interactions both from a technical and consulting perspective. You will have a responsibility towards ensuring billable utilization of your team is at consistently expected levels.

Job Duties and Responsibilities:

• Leverage industry knowledge, organizational skills, and project experience to support all aspects of finance projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
• Provide specialist knowledge of the given technical applications (e.g., Elite 3E, Aderant Expert) in terms of good practice and knowledge transfer to the client
• Configure and develop technologies based on technical requirements and design
• Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
• Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides.
• Provide line management and mentorship to Junior Associate Consultants to build knowledge both from a technical and a consulting perspective
• Assist in business development efforts such as proposals (RFPs), workplans, and presentations by collaborating with team members and leaders across the business
• Conduct research on client industries, legal technology, and legal industry trends to identify Finance Operational system and process opportunities
• Assist with the evaluation of new products and services that have been identified as opportunities
• Creation and maintenance of Financial System “pitch” collateral to make sure they remain relevant and available within the practice group
• Become proficient in specific legal technologies related to active projects
• Seek opportunities to proactively contribute to the growth and development of the Finance Systems team and Harbor
• Consistently maintain ~80% of time spent on client-billable projects for both you and at 80% for your team members

Experience, Education and Other Qualifications:

• 5+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing technology changes
• Understanding of the implementation and upgrade process including requirement analysis, design, configuration/development, migration, testing, and change management
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
• Understanding of Project Management tasks and how they are executed, including managing tasks, resources, and financials on various stages of technology implementation projects
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

Harbor is seeking an Analyst to join our dynamic Application Management services team in our Legal Technology & Operations practice. Our team is at the forefront of delivery of a quality service for our clients who have managed services agreements. We have extensive experience in legal processes and technology across several platforms. This role focuses mainly on Intapp solutions but also includes others where integration is essential, e.g. practice management systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage. 

As an Analyst, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks. This is a hybrid position, working from our Moncton, New Brunswick office in Canada. 

Job Duties and Responsibilities

The role is split into two main areas of responsibility:

• Monitoring and resolving issues within client production environments. This is termed “business as usual”.
• Improving configuration and processes for clients, based on changing needs. This is termed as “continual
  improvement”.

Business as usual includes the following responsibilities:

• Carry out regular proactive monitoring on client systems.
• Assist clients and other team members with production issues in a timely fashion, these could be data or process 
  related.
• Provide regular and concise client updates when resolving issues.
• Collaborate with technology providers and clients to resolve defects.
• Support integrations with third party applications.
• Reconcile data across various systems.
• Configure Intapp product software.
• Gain knowledge to become proficient in both the supported applications and business processes.

Continuous improvement includes the following responsibilities:

• Collaborate with other team members to execute planned changes to client implementation components.
• Execute test plans to validate outcomes from continuous improvement items.
• Document small changes to include communication back to the client.
• Actively participate in deployment of changes.

Experience, Education and Qualifications:

General skills:

• Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, 
  Accounting or Data & Analytics.
• Understanding of the implementation process including requirement analysis, design, configuration/development, 
  migration, testing, and change management.
• Strong observational, analytical and numerical reasoning skills
• Effective communication and storytelling skills (written and spoken).
• Excels in a cooperative team environment.
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new skills.
• Competent in the following areas: problem solving, customer-focus, communication, collaboration and 
  punctuality.

Technical skills:

• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, 
  and SharePoint as collaboration tools.
• Proficiency in the following technical areas: XML, JQUERY/JSON, REST APIs is an advantage.
• Proficiency in SQL is an advantage

Harbor is seeking an Azure Developer with 1–2 years of experience to join our internal engineering team responsible for building and operating an Azure‑native integration platform. This role is not client-facing and is focused on internal platform development, with an emphasis on C#/.NET engineering and modern CI/CD and DevOps release practices. 
 
You will work closely with experienced engineers and architects, contributing to shared platform services and the automated delivery pipelines that deploy application code and infrastructure across multiple environments. This role is UK-based and may be performed remotely within the UK. US or Canadian candidates willing to shift their schedules to collaborate with UK team members will also be considered. 

Responsibilities:

C# and .NET Development:

• Develop and enhance internal platform services written in C#/.NET
• Implement small to medium features and bug fixes following established patterns and standards
• Write maintainable, testable code and participate in code reviews
• Learn and apply best practices around error handling, logging, and reliability

CI/CD and DevOps Release Process:

• Contribute to Azure DevOps YAML pipelines used to build, test, and deploy platform services
• Support release workflows that promote changes across Dev, UAT, and Production environments
• Help maintain pipeline templates, variables, and deployment standards
• Assist with troubleshooting build and deployment issues and documenting fixes

Infrastructure Awareness:

• Gain hands-on exposure to infrastructure deployments using Infrastructure as Code
• Support environment consistency and configuration across Azure environments
• Learn how application and infrastructure pipelines work together in production delivery

Qualifications, Experience and Skills:

• 1–2 years of experience in software engineering, including graduate or early-career roles
• Working knowledge of C#/.NET and object-oriented programming concepts
• Understanding of software development lifecycle fundamentals such as Git, pull requests, and testing
• Understanding of JSON, APIs, and SQL
• Knowledge of CI/CD concepts and exposure to automated build and release pipelines
• Basic familiarity with Microsoft Azure and cloud fundamentals
• Willingness to learn, collaborate, and grow within an engineering team

Preferred Experience:

• Exposure to Azure DevOps and YAML-based pipelines
• Introductory experience with Infrastructure as Code tools such as Bicep, ARM, or Terraform
• Familiarity with Azure services such as serverless compute, messaging, or monitoring tools
• Interest in platform engineering, DevOps, and internal tooling

Why Join Harbor:

• Opportunity to build real-world experience in C# development and DevOps delivery
• Work on an internal Azure platform with established production release processes
• Learn from experienced Azure engineers and architects in a collaborative environment
• Strong focus on engineering quality, automation, and long-term maintainability
• Competitive compensation and benefits with flexibility to work remotely within the UK 

Harbor is seeking a Contracts Lawyer to join our growing consulting delivery team.  By providing strategic, technology and operational services to clients in the legal, professional and financial services industries, our Contracts Lawyers are a highly talented group of licensed legal professionals who offer a unique blend of consulting and legal experience across several industries and disciplines. Our employees are our greatest competitive advantage. The Business Operation Solutions (BOS) group assists clients in procuring goods and services, reducing costs across a variety of areas, optimizing business processes and improving stakeholder value. 

This is a matrix role that primarily reports into a Business Units Client Lead, where daily work assignments are managed and is supported by the overarching Contracts Team, who provides legal oversight, coverage and training to contract team members.  As a part of Harbor's BOS team, we will rely on you to work closely with project team members and client personnel, facilitating the review of vendor contracts, supporting negotiations with vendors to optimize terms and conditions, and adhering to both the client’s and Harbor’s contracts administration process.  We look to you both to mitigate risk and create value by developing contracts that meet or exceed the needs of our clients.  

This is a unique role that combines the legal acumen of an attorney with the project management skills of a consultant. This is a fully remote role with little to no travel involved.  

Responsibilities:

• Apply playbook standards to redline and edit contract language while incorporating client-defined standards and additionally suggest alternate terms based on the services and products related to the engagement. 
• Identify terms and conditions options, and/or carve-out strategies, to BOS personnel and client stakeholders to resolve contract negotiation roadblocks while limiting risk. 
• Liaise with client’s in-house legal counsel in the review and final approval of initial contracts and renewals. 
• Engage with Harbor’s client leads and department leaders to discuss upcoming contract renewals. 
• Facilitate contract terms negotiation process and act as liaison between internal and external personnel throughout process including identifying points of escalation. 
• Communicate pertinent information in the terms and conditions of each contract to appropriate end users and stakeholders. 
• Effectively manage pipeline of work including tracking status of reviews, meeting established KPIs, providing proactive updates to external stakeholders and internal client leads, and timely follow up with both internal and external stakeholders. 
• Assist with the contracts administration process by updating any contract status and newly signed documents into our system. 
• Act as key point of contact for any questions / needs regarding contracts assigned to you. 
• Develop, update and administer standard agreement templates and related playbooks.  
• Support Vendor Governance processes including on/off boarding of vendors, risk management, and relationship management 
• Facilitate and attend proactive planning and contract management meetings with key stakeholders. 
• Perform any other contracts related duties as necessary

Education + Experience Requirements: 

• A Juris Doctorate (JD) and a license to practice law in any jurisdiction is required. 
• 3+ years of relevant work experience in contract development, redlining, legal terms review, negotiations, and contract management.  
• Law Firm background preferable but not necessary. 
• Strong familiarity with Vendor Agreements including Master Services Agreements, Software as a Service Agreements, Data Privacy Agreements, Software License Agreements, Event and Sponsorship Agreements.  
• Experience with US commercial contracts laws for contract review is required. 

Additional Qualifications: 

• Proven ability to interpret complex policies, legal language and assess business risk to help plan a risk mitigation approach. 
• Ability to build collaborative relationships and effectively communicate (orally and written) with managers, internal clients, vendors, colleagues and support staff. 
• Experience with law firm practices and operations. 
• Demonstrate proactivity and takes ownership of daily responsibilities and projects, including contract administration. 
• Effective time management, prioritization and organizational skills in a multitasked environment. 
• Extremely responsive and customer-focused; appropriate follow-up and follow-through. 
• Commitment to superior quality and accuracy. 
• Willingness to learn and adapt to change. 
• Working knowledge of data privacy and data security laws (such as GDPR), and experience with reviewing and negotiating related contractual language is preferable. 

Harbor is seeking a Consultant for corporate legal technologies to join our growing team. The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be:  

• Supporting multiple implementation engagements across different clients 
• Participating in requirements gathering and solution design workshops with client leaders 
• Helping prepare key project deliverables and documentation 
• Configuring legal hold and eDiscovery systems and performing validation testing 
• Performing data analysis and facilitating data migration activities with vendor resources 
• Assisting with project management activities to ensure alignment with timelines, budgets, scope, resources, and quality standards  

Responsibilities: 

Client and Project Management 

• Participate in client interviews, workshops, and presentations to gather and document business requirements, migration needs, and project specifications 
• Support the mapping of business requirements to system and integration capabilities, identifying gaps and helping create custom solutions aligned with client objectives 
• Conduct research on industry trends to inform project strategies, adding value to client engagements with relevant best practices 
• Document and maintain project deliverables, including design documents, configuration logs, testing strategies, migration plans, training materials, deployment plans, and others 
• Help develop and execute test scripts for user acceptance testing (UAT), collaborating with clients to address and resolve migration issues 
• Participate in end user training and system deployment activities  
• Serve as primary point of contact to client and third-party vendor representatives 
• Drive project management activities to maintain alignment with project timelines, budgets, scope, resources, and quality standards for technology implementation 
• Contribute to high-quality client communication by providing regular status updates, assisting with issue tracking, and supporting client expectations 

Data Analysis and Migration: 

• Work closely with the project team to analyze client data using Excel, SQL, and other tools 
• Document field mappings, cleanup and transformation activities, and other key requirements needed for a successful migration  
• Define and perform data validation checks during migration activities to ensure data integrity and compliance with project standards 
• Liaise with data migration engineers to ensure clarity on requirements and troubleshoot any migration issues encountered 

People and Team Development 

• Participate in team efforts to enhance our methodologies, documentation, training, project delivery approaches, and tools 
• Serve as a mentor or buddy to newly onboarded resources 
• Participate in company-wide strategic initiatives 
• Volunteer for company-sponsored community enrichment programs 

Qualifications: 

• 2-5 years of relevant experience in legal consulting, technology consulting, or eDiscovery services, specifically in a customer facing role advising clients 
• Experience working on technology implementation projects as a business analyst, consultant, project manager, data migration specialist, or other similar role 
• Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems 
• Four-year undergraduate degree in Business, Computer Science, Legal Studies, Information Systems, Engineering, or a related field, or equivalent experience and education 
• Demonstrated knowledge of the following areas: business requirements gathering, data mapping, workflow development, data migration, testing, or project management 
• Working knowledge of any of following areas: Electronic Discovery Reference Model (EDRM), litigation, legal technology, data preservation, metadata, or data retention 
• Permanent U.S. work authorization required 

Harbor is seeking a Finance Systems Commercial Delivery Lead to join our growing team.  The Finance Systems Commercial Delivery Lead is responsible for leading and managing the delivery-side sales activities for the Finance Systems service line. This role works in close partnership with the Go-To-Market team, service line subject matter experts, and Marketing to advance brand awareness and promote service offerings within the legal industry. The individual will own the creation of pitch materials, statements of work (SOWs), and budget buildups, ensuring alignment with organizational standards. Additionally, the role will collaborate with business line leaders to identify, evaluate, and bring strategically aligned opportunities to market.

This is a fully remote position that can be worked from anywhere in the USA or Canada.

Job Duties and Responsibilities:

• Sales Delivery Ownership:
• Manage delivery-side sales for the Finance Systems service line in collaboration with the Go-To-Market team and Finance Systems experts
• Proposal Development:
• Draft and review Statements of Work (SOWs) and budget buildups, ensuring adherence to organizational guidelines and protocols
• Create and enhance pitch materials, scoping documentation, and standardized templates for SOW offerings
• Opportunity Management:
• Maintain accurate records of activities and opportunities in Salesforce
• Scope service delivery requirements, engaging relevant team members as needed
• Pricing and Process Improvement:
• Assess pricing accuracy and recommend improvements to scoping and pricing processes
• Brand and Market Engagement:
• Act as a visible champion for the service line through client engagement, industry forums, events, and marketing campaigns (e.g., thought leadership, social media, webinars)
• Sales Enablement:
• Educate Go-To-Market and delivery teams on solution updates, roadmaps, and new offerings
• Participate actively in the sales forecasting process
• Sales-to-Delivery Transition:
• Manage and conduct handover meetings to ensure seamless transition from sales to delivery

Qualifications:

Required:

• Bachelor’s degree in Business, Finance, Information Systems, or related field
• 5+ years of experience in professional services, consulting, or solution delivery within the legal or financial systems domain
• Proven experience in drafting SOWs, building budgets, and managing sales-to-delivery processes
• Strong understanding of finance systems and operations in law firms
• Excellent communication and presentation skills, with ability to engage clients and internal stakeholders effectively
• Proficiency in Salesforce or similar CRM tools

Preferred:

• Experience in marketing collaboration and thought leadership initiatives
• Familiarity with pricing strategies and process optimization
• Advanced knowledge of legal industry trends and finance technology solutions

Harbor is seeking a Sourcing Senior Consultant of procurement services to join our Vendor Governance and Sourcing team (VG+S). By providing strategic, technology and operational services to clients in the legal, professional and financial services industries, our consultants are a highly talented group of professionals who offer a unique blend of core consulting experience across a number of industries and disciplines along with specialized skills in their respective areas of expertise.   This role is focused on sourcing, real estate and facilities management.  The preferred candidate will be able to work hybrid in Singapore.   

Responsibilities:

As a part of Harbor’s VG+S team, we will rely on you to work closely with project team members and client personnel to provide procurement services in the APAC region, facilitating requirements gathering, researching best practices, leveraging market data and internal intellectual property, and conducting data analysis to facilitate the implementation of cost savings, and process improvement opportunities. You will also play a key role in real estate projects in the APAC region, along with a focus on implementing and utilizing a preferred vendor pool across the region and facilitating all stages of the procurement function, from sourcing vendors to contract negotiation and review to vendor relationship management.  

• Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis 
• Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation while minimizing organizational disruption 
• Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management 
• Demonstrate ownership in managing work responsibilities while effectively prioritizing time and activities to consistently deliver on work product, deadlines and project goals  
• Support engagement financials, practice operations as well as business development and proposal efforts 
• Work directly with client management and executives on a routine basis on status as it pertains to engagement progression 
• Ensure high quality delivery and provide content leadership 
• Independently structure, write, and present well organized and persuasive end products 
• Develop new intellectual capital including new and insightful frameworks and analyses 
• Promote firm development by taking initiative to identify and cultivate new clients and business  
• Utilize strong communications skills including the ability to command an audience 
• Identify opportunities to provide additional client value and extension of existing client relationships 
• Be a strong team player and developer of consulting staff while fostering an inclusive working environment 
• Provide services across a number of categories, including benefits, recruiting, technology, real estate, office operations, etc. 
• Contract Negotiation & Compliance: Strengthen the language on contract governance, compliance with firm policies, and local regulatory requirements. 
• Market Intelligence & Risk Management: Responsibility for supply market analysis, vendor risk assessment, and awareness of regional regulations. 
• ESG & Responsible Sourcing: Consider referencing ESG, supplier diversity, and sustainability practices, as this is an increasing area of focus for our client. 

Qualifications:

The ideal candidate will possess prior experience in a related Consulting, Strategic Sourcing, Facilities Management / Real Estate or Project Management role.  Analytical experience, ability to train, mentor and lead project teams and a desire to learn and grow are essential. Insight into local APAC region vendors, market knowledge, pricing and contract terms is highly desired.  Additional qualifications will include the following abilities, attributes, experience and skills:

• Facilities Management and Real Estate Procurement expertise 
• Experience in the Procurement Lifecycle: Call out the full end-to-end process more explicitly (requirements gathering → RFI/RFP/ITB → negotiation → contracting → vendor governance). 
• Ability to think strategically and identify critical business issues 
• Experience conducting financial analysis and research  
• Exceptional analytic skills and experience conducting quantitative and qualitative data analysis 
• Capacity to prioritize workload in order to meet deadlines 
• Ability to build trust as both a mentor and a valuable resource within the project team 
• Exceptional business acumen, presence and interpersonal/communication skills 
• Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems required 
• Sector Experience: Preference for candidates with legal, professional services, or financial services backgrounds, e.g., “Experience supporting professional services (law firm/finance) clients preferred.” 
• 7+ years of relevant experience in industry or consulting team-oriented environment with a focus on strategic sourcing, process improvement, project management and/or financial analysis required 
• MBA and/or PMP (or similar certifications) highly desirable 
• Experience conducting real estate projects, including sourcing landlords, architects, brokers, advisors, construction contractors AV vendors, etc. 
• Familiarity with APAC recruiting agencies and practices 
• Live in Singapore 
• Occasional travel, up to 10%, may be required (international)  

Harbor is seeking a Security Analyst to join our internal IT Operations team. This role is responsible for strengthening Harbor’s security posture through proactive vulnerability management, third-party risk management (TPRM), and client-facing security assurance activities. The ideal candidate brings hands-on experience with vulnerability scanning tools (particularly Qualys), strong analytical skills, and the ability to communicate security practices effectively across internal and external stakeholders.

This is a fully remote position located in Canada or the Philippines and must align with United States working business hours (EST).

Key Responsibilities:

Vulnerability Management (Qualys-Focused)

• Administer and operate Qualys for continuous vulnerability scanning across infrastructure, endpoints, and cloud environments
• Analyze scan results, prioritize vulnerabilities based on risk, and coordinate remediation efforts with infrastructure and engineering teams
• Track remediation progress and produce reporting dashboards and metrics for leadership
• Continuously improve vulnerability management processes, including SLAs, exception handling, and risk acceptance workflows

Third-Party Risk Management (TPRM)

• Support and manage the third-party risk lifecycle, including vendor onboarding, assessments, and periodic reviews
• Evaluate vendor security posture using standardized frameworks (e.g., SIG, CAIQ, or equivalent)
• Maintain vendor risk inventory and ensure alignment with internal security policies

Client Security Questionnaires & Assurance

• Own and respond to client security questionnaires, RFPs, and due diligence requests
• Collaborate with internal stakeholders to ensure accurate, consistent, and timely responses
• Maintain a centralized knowledge base of standard responses to improve efficiency and consistency
• Support audits and client security reviews as needed

Security Posture & Governance

• Review, update, and maintain security policies, standards, and procedures
• Identify gaps in current security controls and recommend improvements aligned with industry frameworks (e.g., SOC2, ISO 27001)
• Partner with IT and engineering teams to enhance overall security posture and maturity
• Stay current on emerging threats, vulnerabilities, and best practices

Incident Support & General Security Operations

• Assist in the investigation and response to security incidents and vulnerabilities
• Support internal security initiatives, including awareness, compliance, and risk reduction efforts
• Contribute to continuous improvement of security tooling and processes

Required Qualifications:

• 4+ years of experience in information security, cybersecurity, or a related field
• Hands-on experience with vulnerability management tools (preferably Qualys)
• Experience responding to client security questionnaires or audit requests
• Foundational understanding of network security concepts (firewalls, SIEM, IDS/IPS, endpoint protection)
• Familiarity with risk management principles, including third-party/vendor risk
• Familiarity with M365 Security Tools, Exchange Online Protection, Purview, a plus.

Preferred Qualifications

• Experience with TPRM programs or vendor risk platforms
• Knowledge of security frameworks (ISO 27001, SOC 2)
• Experience with remediation tracking and security metrics/reporting
• Familiarity with penetration testing concepts and vulnerability exploitation techniques

Education & Certifications

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience)

Harbor is seeking Legal Research Librarians (Contract) to join our specialist teams. These contract positions work with our Research & Information Services team and provide high quality research services and work products for our clients. This is a fully remote/virtual opportunity available on a contractual (1099) basis, nationwide. This role will support specific client engagements on a project-by-project basis.  Depending on the project and client, the number of hours and type of work may slightly differ.

Responsibilities:

• Perform high quality in-depth legal, corporate and other research to support the client’s librarians, attorneys, paralegals and staff using a variety of resources 
• Monitor and respond to research requests and coordinate this effort with research team members across all locations 
• Prioritize and respond to requests, analyze and synthesize results, compile answers and communicate research findings in a clear and concise manner 
• Learn and adopt the specific policies and procedures of the client’s law library department 
• Provide excellent customer service 

Qualifications:

• 5 years+ experience in a law firm library in a reference/research position and expertise in legal and corporate research, required 
• Bachelor's degree is required. Master’s degree in Librarianship or Information Science from an ALA-accredited institution or JD from an ABA-accredited institution is preferred. 
• Knowledge of standard research resources including, but not limited to, Westlaw, LexisNexis, Bloomberg Law, etc. 
• Knowledge of a wide variety of general electronic research databases, both fee-based and free, subject-specific databases, and legal analytics tools, required 
• Excellent communication skills, to effectively deliver and explain research findings to attorneys both verbally and through written summaries and analysis 
• Self-motivated with the ability to work well independently and to collaborate with client’s team and other contract researchers to effectively prioritize and execute tasks 
• Reliable internet connection for virtual working 

Harbor is looking for a Consultant to join our growing Vendor Governance + Sourcing (VG+S) team.  The VG+S practice provides procurement services - both ad hoc and managed - to support clients manage their vendor governance lifecycle including risk assessments and vendor onboarding, strategic sourcing, buying, contract review, and ongoing monitoring of vendor relationships to ultimately mitigate risk and increase value.  This is a remote position that can be worked from anywhere in the USA. 

We are looking for someone to support the Sourcing and Advisory team that has an interest in ongoing learning to stay on top of best practices and related technology in the market to support these functions.  As part of the Sourcing and Advisory team, you will:   

• Work internally with cross-functional teams as well as externally with clients to facilitate requirements gathering   
• Conduct informational interviews and data analysis to assess procurement functions   
• Leverage internal intellectual property and research to support a point of view on best practices   
• Play a key role in creating and delivering presentations throughout consulting engagements   
• Generate creative, strategic solutions    
• Develop project plans to facilitate implementation   
• Support ad hoc practice operations and business development projects, as needed 

What We’re Looking For: 

The ideal candidate will possess prior experience in a related Consulting, Project Management, and/or Process Improvement role. A strong analytical background, experience supporting project teams, and a desire to learn and grow are essential. Additional qualifications will include the following abilities, attributes, experience, and skills:    

• Proven analytical and quantitative skills to support financial and operational analysis and research   
• Critical-thinking and problem-solving capabilities related to identifying opportunities for process improvement, efficiency, and risk mitigation    
• Exceptional organizational, oral, and written communication skills    
• Collaborative and adaptable in a team-based environment   
• Proven abilities in strategy development, process mapping and documentation, process improvement, change management, and implementation    
• Self-starter with independent research capabilities, willingness to learn, and maintain knowledge of industry best practices   
• General knowledge around procurement related functions including strategic sourcing, contract review, buying, vendor due diligence, and/or procurement technologies   
• Exceptional computer skills including advanced proficiency in Microsoft Excel. High degree of comfort using other Microsoft products (PowerPoint, Word)    

Qualifications: 

• Bachelor's degree in Finance, Accounting, Economics, Supply Chain or Operations  
• At least 3 years of relevant experience in a procurement related role or consulting team-oriented environment focused on strategic sourcing, procurement, process improvement, and/or project management    
• Functional knowledge of procurement processes, procurement related technology, and experience in client interaction will be strongly considered    
• Permanent U.S./Canadian work authorization    
• 10-20% travel may be required (domestic or international)