Harbor is seeking a Legal Technology Consulting Manager, DDM to join our growing team.  Harbor is a leading provider of strategy, legal technology, operations, and intelligence services, with 800 experts operating in the US, Canada, UK, and Australia. Our exclusive focus on the legal industry, working directly with law firms and corporate law departments, provides us with a deep understanding of the legal ecosystem, related technologies, best practices, and trends, positioning us to deliver value to our clients and play an important role in driving innovation in legal service delivery. 

The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be responsible for the following:  

• Leading and supporting multiple implementation engagements 
• Managing all aspects of service delivery and project administration 
• Developing current and future client relationships through exceptional service delivery 
• Overseeing and mentoring team members, providing guidance, instruction, and oversight in driving the completion of deliverables and client commitments 
• Participating in practice and business development activities to support the continued growth of the team and Harbor, though a secondary focus to client execution 

Responsibilities: 

Client and Project Management 

• Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors 
• Facilitate workshops with senior legal and IT stakeholders to understand current state processes, gather future state goals and objectives, and document requirements 
• Advise on eDiscovery best practices and map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solutions  
• Create solution design and/or eDiscovery process documentation, workflow diagrams, standard operating procedures, roles and responsibilities matrices, and other deliverables 
• Define and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes 
• Create change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience 
• Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers 
• Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers 

People and Team Development 

• Enhance our methodologies, documentation, training, project delivery approaches, and tools 
• Actively manage, develop, coach and/or mentor junior team members across all facets of client execution and project management 
• Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts 
• Participate in company-wide strategic initiatives 
• Volunteer for company-sponsored community enrichment programs

Business Development 

• Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work 
• Develop and grow existing relationships with vendors and other partners to expand or create new service offerings 
• Contribute to thought leadership pieces (e.g., participate in webinars, draft an article)

Qualifications: 

• 5+ years of relevant experience in legal consulting or eDiscovery services, specifically in a customer facing role advising clients 
• Significant experience leading and/or serving as a subject matter expert for eDiscovery technology implementation projects 
• Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems 
• Experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices 
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education 
• Demonstrated knowledge of the following areas: 
  • Electronic Discovery Reference Model (EDRM) 
  • Federal Rules of Civil Procedure (FRCP) 
  • Industry leading eDiscovery technologies and service providers 
  • eDiscovery stakeholders and their typical roles and responsibilities 
  • Common legal operations and eDiscovery platform integrations 
  • Information governance and good data hygiene practices 
  • Common data preservation and collection workflows 
  • IT implementation methodologies and controls 
  • Managing project budgets, resources, and timelines 
• Aptitude and desire to learn and develop generative or other AI-enabled solutions 
• Permanent US work authorization required

Harbor seeks a Research Analyst to join the Library + Research department. The Remote Research Analyst will be responsible for conducting legal research and performing retrieval tasks in support of Harbor’s law firm clients through the effective utilization of electronic research resources and other internal tools. This is a full-time, fully remote position that can be worked from anywhere in Canada.

Responsibilities:

• Conducts legal, business, and other research and reference work, including sophisticated, in-depth research and analysis utilizing legal and non-legal information resources
• Conducts effective reference interviews and distills research results into clear and concise reports of findings
• Evaluates diverse information sources for currency, reliability, relevance, and cost-effectiveness and selects the optimal resources for research requests
• Assists in the instruction of attorneys, legal assistants, and others in the use of legal research tools and services
• Maintains research proficiency across a wide spectrum of business, legal, legislative, analytics and docket resources including Lexis, Westlaw, Bloomberg Law, Pacer, WK VitalLaw, and Lex Machina among others
• Effectively utilizes request tracking software to track and process research requests
• Continues professional development through library association membership and activities

Qualifications:

• MLS and/or demonstrated relevant professional research experience in a private law firm or academic law library, special library, or research center
• 3-5 years’ experience providing research in a private law firm, academic law library or special library or research center
• Experience with legal and business information resources, online database searching, business research and legal research practice and procedures
• Experience using Lexis, Westlaw, and other standard legal research databases
• Proficiency in Microsoft Office Suite with strong working knowledge of Outlook, Excel, Word, and PowerPoint
• Responsiveness and demonstrated ability to manage and prioritize competing deadlines
• Client service orientation combined with excellent verbal and written communication skills
• Strong organizational and time management skills with demonstrated attention to detail
• Ability to work in a collaborative, service-oriented team, yet also independently with minimal supervision

Harbor is seeking a Senior Manager, Data & AI Strategy to join our growing team.  Our team partners with law firms to drive data modernization strategies that support business transformation, innovation, and AI readiness. As Senior Manager, you will lead strategic client initiatives focused on improving data architecture, operational insights, and practice data enablement across the legal ecosystem. 

You will serve as a trusted advisor to our clients, helping them develop how they manage, structure, and utilize their data. You will lead teams, mentor professionals, and serve as a subject matter expert at the intersection of data, technology, and legal business operations. You’ll also play an important role in growing Harbor’s thought leadership and presence in the market through presentations, contributions to solution development, and collaboration with colleagues across teams. 

This is a full-time, remote position open to candidates based in the United States or Canada. 

Job Duties + Responsibilities: 

• Lead client engagements focused on data and AI strategy, modernization, and governance, with an emphasis on legal and professional services organizations 
• Communicate complex strategies and recommendations clearly to both technical and non-technical audiences, including internal and external stakeholders 
• Design solutions that support centralized enterprise data for people, organizations, and matters 
• Define and lead initiatives that structure, capture, and analyze practice-level data, collaborating closely with attorneys and business teams 
• Deliver hands-on support and strategic guidance around tools such as data catalogs, MDM platforms, data lakes/warehouses, BI solutions and AI technologies
• Support legal AI enablement efforts through curated data initiatives and AI/analytics project design 
• Present Harbor’s vision and client solutions at executive-level meetings and industry events 
• Collaborate across Harbor teams to build integrated, multidisciplinary solutions for clients 
• Mentor junior team members, supporting career development and fostering a culture of excellence and curiosity 
• Guide teams through process improvement initiatives, contributing to the design and implementation of new standards and solutions 
• Communicate complex strategies and recommendations clearly to both technical and non-technical audiences, including internal and external stakeholders 
• May lead cross-functional teams and external collaborators to support successful strategy implementation and adoption 
• Manage project delivery in alignment with project scope and available resources.  

Qualifications: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Bachelor’s degree required; advanced degrees or certifications in business, data, or technology-related fields preferred 
• Minimum 10 years of experience in legal or professional services organizations, with significant client-facing responsibility 
• Practical knowledge of executing strategies, managing teams, and overseeing projects within a data-focused function 
• Strong understanding of how legal organizations use data to support operational performance and business decision-making 
• Demonstrated experience with enterprise data strategies, including people, client, and matter data domains 
• Familiarity with legal business services, law firm practice group operations, and/or corporate legal department functions 
• Strong written and verbal communication skills, including the ability to influence stakeholders and explain data concepts to broad audiences 
• Ability to make moderate to significant improvements in process, systems, or products to drive function performance 
• Demonstrated leadership in building short-term operational plans and implementing process improvements within established budgetary parameters 
• Experience managing small to mid-sized teams with oversight of hiring, performance, and team development 
• Demonstrated ability to collaborate cross-functionally and provide input to new processes or standards 

Harbor is seeking a Senior Director, Data and AI Strategy to join our growing team.  The Senior Director for Data & AI Strategy defines, leads, and grows Harbor’s consulting offering that helps law firms modernize how they use data, knowledge, and emerging technologies. This role sits at the intersection of strategy, transformation, and enablement, guiding clients as they adapt their operating models, systems, and practices for a technology-driven future. 

The leader is accountable for the service line’s growth, profitability, and delivery excellence, and plays a critical role in developing Harbor’s perspective on how data, AI, and innovation reshape the business of law. 

Core Responsibilities: 

Strategic and Financial Leadership 

• Own the financial performance of the service line, overseeing a multi-million-dollar budget and driving ambitious annual growth in the 30–40% range. 
• Oversee monthly and annual reporting, including revenue forecasting, utilization management, and margin optimization. 
• Track delivery performance throughout the month and reconcile projects at both month-end and year-end. 
• Drive pricing and resourcing strategies that balance innovation investment with disciplined commercial management. 
• Manage speculative budgets for new offerings, ensuring progress is measured and outcomes are reviewed against expectations. 

Offering Development and Innovation 

• Design, evolve, and manage the portfolio of Data & Innovation Strategy offerings to align with changing market needs. 
• Lead the creation of new offerings that may be speculative or emerging, managing investment, delivery pilots, and refinement cycles. 
• Encourage repeatable, scalable, and eventually productized delivery models to increase efficiency and profitability. 
• Collaborate across Harbor’s service lines, including AI, Knowledge Transformation, and Technology-Enabled Solutions, to deliver integrated transformation programs. 

Delivery Leadership 

• Oversee high-impact client engagements, ensuring quality, consistency, and measurable value realization. 
• Support client teams in designing and executing transformation programs that integrate data, AI, knowledge, and innovation strategies. 
• Partner with delivery leads to ensure projects align with scope, budget, and desired business outcomes. 

Talent Leadership and Development 

• Recruit, develop, and retain exceptional talent across strategy, data, and innovation disciplines. 
• Mentor team members, build clear career paths, and foster a culture of learning, experimentation, and accountability. 
• Shape the team’s structure to ensure the right balance of strategic, delivery, and technical expertise. 

Thought Leadership and Business Development 

• Represent Harbor in the market as a leader in data, AI, and innovation strategy for the legal industry. 
• Participate in Harbor’s Sounding Board Series for CIO, CINO, COO, and CMO audiences, and contribute to new and emerging topics. 
• Speak at and attend industry events such as ILTA, contributing to thought leadership, panels, and networking opportunities. 
• Support broader Harbor programs such as AI Mastermind and cross-firm initiatives, amplifying the firm’s perspective on technology transformation.
• Partner with senior stakeholders to position and sell Data + AI solutions to top-tier law firms. 
• Support business development through thought leadership, proposals, and client presentations. 

Service Line Portfolio: 

The Data & Innovation Strategy Service Line encompasses: 

• Enterprise Data Strategy: Helping organizations understand how data flows through their business, design governance frameworks, recommend modern data platforms, and align implementation with long-term vision. 
• Practice Strategy: Assisting law firm practices with experience data, process optimization, and AI readiness in collaboration with Harbor’s marketing technology and experience teams. 
• AI Strategy: Advising firms on their approach to AI adoption, governance, and prioritization of tools and investments. 
• AI Enablement: Delivering training and rollout programs in collaboration with Harbor's AI laboratory and knowledge management teams. 
• AI Custom Build: Acting as the business and client lead for custom AI solutions developed by Harbor’s Advanced Technology Team and Harbor Labs. 
• Knowledge Management Strategy: Designing and modernizing knowledge programs, structures, and processes in coordination with content management and document management initiatives. 
• Innovation Strategy: Helping firms establish and scale innovation programs with clear structure, metrics, and alignment to firm strategy. 

Qualifications: 

• Proven record of owning and growing a consulting P&L of at least $3 million annually, with clear success in driving 30 to 50 percent year-over-year growth through strong financial management, pricing, and utilization oversight. 
• Experience developing and scaling consulting offerings, including frameworks, delivery playbooks, and repeatable methodologies. 
• Deep understanding of how law firms operate, and how data, KM, and AI transformation enable performance and innovation. 
• Demonstrated success leading multidisciplinary teams and guiding programs that integrate strategy, data, and emerging technology. 
• Strong leadership and talent-development skills, with the ability to build, coach, and inspire a diverse team. 
• Executive presence and communication ability, able to advise and influence senior leadership across legal, business, and technology functions. 
• Market-facing experience through conferences, panels, or publications on topics related to legal technology, data, or innovation. 
• Familiarity with cloud, AI, and analytics ecosystems sufficient to lead conversations with technical counterparts while remaining focused on business outcomes.

Harbor is seeking an Experienced Consultant to join our growing Strategy + Transformation (S+T) team.  Our S+T team works with law firms and corporate law departments to provide a wide range of management consulting services. This role will assist law firms in improving their efficiency, accuracy, and speed of their revenue cycle by optimizing business strategies and improving operational performance through people, process, policy, and interesting technology. 

You will support specific client engagements on a project-by-project basis. You will help mentor associate-level individuals and provide guidance in supporting the completion of deliverables and commitments. You will embody core Harbor values by providing an excellent client experience, developing current and future client relationships through service delivery that exceeds client expectations.   

This is a full-time position, and this role offers a hybrid work arrangement if located in Chicago, Illinois and is fully remote for candidates elsewhere.  We are seeking an individual with a dynamic skill set who is willing and eager to jump into a variety of project types to help solve our clients’ strategy and operations business problems. 

Job Duties + Responsibilities:  

• Coordinating with Project Leadership on all aspects of projects including collecting information, data analysis and research, process mapping, creating reports and presentations, and leading and presenting to clients 
• Demonstrate knowledge of the legal industry/practice and business acumen to support the development of solutions and insights for clients as it relates to people, process, and service delivery transformation. This should ideally include projects related to law firm or professional services operations with an emphasis on revenue cycle and finance functions 
• Independently structure, write, and present effectively, as well as generate organized and persuasive deliverables   
• Work closely with team members and client personnel to review findings and help support implementation of recommendations   
• Guide junior team members with client communication, project management/ execution and practice operations   
• Support practice administration and planning through input on project pipeline tracking as well as resource planning  
• Aid in the development of proposal and business development materials, ensuring alignment with client objectives and Harbor’s established format 
• Contribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solving and actively contribute to practice growth/evolution   

Qualifications:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

• Bachelor's degree required, with preference given towards those with business or economics-oriented degrees   
• 5-6 years of total work experience, preferrable in consulting or in a relevant industry with a client-facing role delivering projects  
• Experience with law firm or professional services operations and strategy strongly preferred    
• Experience in law firm revenue cycle management or finance advisory roles, is preferred. 
• Proven track record of managing multiple engagements and clients simultaneously   
• Exceptional analytical and problem-solving skills including experience conducting quantitative and qualitative data analysis   
• Excellent communication and storytelling skills (written and spoken) demonstrating confidence, professionalism and sound judgement when interacting with clients and internal stakeholders   
• Excels in a cooperative team environment  
• Ability to create client deliverables with limited oversight from senior leadership   
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills    
• Strong organizational skills and an ability to prioritize tasks, maintaining exacting standards for work product with keen attention to detail   
• Advanced computer skills (primarily Excel, Word, PowerPoint); familiarity with use of Outlook, Teams and SharePoint as collaboration tools   
• Occasional travel may be required (domestic or international) 

Harbor is seeking a Finance Systems Commercial Delivery Lead to join our growing team.  The Finance Systems Commercial Delivery Lead is responsible for leading and managing the delivery-side sales activities for the Finance Systems service line. This role works in close partnership with the Go-To-Market team, service line subject matter experts, and Marketing to advance brand awareness and promote service offerings within the legal industry. The individual will own the creation of pitch materials, statements of work (SOWs), and budget buildups, ensuring alignment with organizational standards. Additionally, the role will collaborate with business line leaders to identify, evaluate, and bring strategically aligned opportunities to market.

This is a fully remote position that can be worked from anywhere in the USA or Canada.

Job Duties and Responsibilities:

• Sales Delivery Ownership:
• Manage delivery-side sales for the Finance Systems service line in collaboration with the Go-To-Market team and Finance Systems experts
• Proposal Development:
• Draft and review Statements of Work (SOWs) and budget buildups, ensuring adherence to organizational guidelines and protocols
• Create and enhance pitch materials, scoping documentation, and standardized templates for SOW offerings
• Opportunity Management:
• Maintain accurate records of activities and opportunities in Salesforce
• Scope service delivery requirements, engaging relevant team members as needed
• Pricing and Process Improvement:
• Assess pricing accuracy and recommend improvements to scoping and pricing processes
• Brand and Market Engagement:
• Act as a visible champion for the service line through client engagement, industry forums, events, and marketing campaigns (e.g., thought leadership, social media, webinars)
• Sales Enablement:
• Educate Go-To-Market and delivery teams on solution updates, roadmaps, and new offerings
• Participate actively in the sales forecasting process
• Sales-to-Delivery Transition:
• Manage and conduct handover meetings to ensure seamless transition from sales to delivery

Qualifications:

Required:

• Bachelor’s degree in Business, Finance, Information Systems, or related field
• 5+ years of experience in professional services, consulting, or solution delivery within the legal or financial systems domain
• Proven experience in drafting SOWs, building budgets, and managing sales-to-delivery processes
• Strong understanding of finance systems and operations in law firms
• Excellent communication and presentation skills, with ability to engage clients and internal stakeholders effectively
• Proficiency in Salesforce or similar CRM tools

Preferred:

• Experience in marketing collaboration and thought leadership initiatives
• Familiarity with pricing strategies and process optimization
• Advanced knowledge of legal industry trends and finance technology solutions

Harbor is seeking a Consultant for corporate legal technologies to join our growing team. The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be:  

• Supporting multiple implementation engagements across different clients 
• Participating in requirements gathering and solution design workshops with client leaders 
• Helping prepare key project deliverables and documentation 
• Configuring legal hold and eDiscovery systems and performing validation testing 
• Performing data analysis and facilitating data migration activities with vendor resources 
• Assisting with project management activities to ensure alignment with timelines, budgets, scope, resources, and quality standards  

Responsibilities: 

Client and Project Management 

• Participate in client interviews, workshops, and presentations to gather and document business requirements, migration needs, and project specifications 
• Support the mapping of business requirements to system and integration capabilities, identifying gaps and helping create custom solutions aligned with client objectives 
• Conduct research on industry trends to inform project strategies, adding value to client engagements with relevant best practices 
• Document and maintain project deliverables, including design documents, configuration logs, testing strategies, migration plans, training materials, deployment plans, and others 
• Help develop and execute test scripts for user acceptance testing (UAT), collaborating with clients to address and resolve migration issues 
• Participate in end user training and system deployment activities  
• Serve as primary point of contact to client and third-party vendor representatives 
• Drive project management activities to maintain alignment with project timelines, budgets, scope, resources, and quality standards for technology implementation 
• Contribute to high-quality client communication by providing regular status updates, assisting with issue tracking, and supporting client expectations 

Data Analysis and Migration: 

• Work closely with the project team to analyze client data using Excel, SQL, and other tools 
• Document field mappings, cleanup and transformation activities, and other key requirements needed for a successful migration  
• Define and perform data validation checks during migration activities to ensure data integrity and compliance with project standards 
• Liaise with data migration engineers to ensure clarity on requirements and troubleshoot any migration issues encountered 

People and Team Development 

• Participate in team efforts to enhance our methodologies, documentation, training, project delivery approaches, and tools 
• Serve as a mentor or buddy to newly onboarded resources 
• Participate in company-wide strategic initiatives 
• Volunteer for company-sponsored community enrichment programs 

Qualifications: 

• 2-5 years of relevant experience in legal consulting, technology consulting, or eDiscovery services, specifically in a customer facing role advising clients 
• Experience working on technology implementation projects as a business analyst, consultant, project manager, data migration specialist, or other similar role 
• Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems 
• Four-year undergraduate degree in Business, Computer Science, Legal Studies, Information Systems, Engineering, or a related field, or equivalent experience and education 
• Demonstrated knowledge of the following areas: business requirements gathering, data mapping, workflow development, data migration, testing, or project management 
• Working knowledge of any of following areas: Electronic Discovery Reference Model (EDRM), litigation, legal technology, data preservation, metadata, or data retention 
• Permanent U.S. work authorization required 

Harbor is seeking an Application Consultant Manager to join our dynamic Enterprise Solutions – Financial Systems team. Our team is at the forefront of innovation and delivery for our law firm clients, with deep experience in evaluating law firm financial system technology, developing technology and process roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to implement operational improvement, efficient data management, and technology usage.

As a part of the Financial Systems Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our clients. As a Manager you will provide line management and mentoring support to junior consultants within the Financial Systems team to ensure that they are following good practice in terms of client interactions both from a technical and consulting perspective. You will have a responsibility towards ensuring billable utilization of your team is at consistently expected levels.

Job Duties and Responsibilities:

• Leverage industry knowledge, organizational skills, and project experience to support all aspects of finance projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
• Provide specialist knowledge of the given technical applications (e.g., Elite 3E, Aderant Expert) in terms of good practice and knowledge transfer to the client
• Configure and develop technologies based on technical requirements and design
• Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
• Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides.
• Provide line management and mentorship to Junior Associate Consultants to build knowledge both from a technical and a consulting perspective
• Assist in business development efforts such as proposals (RFPs), workplans, and presentations by collaborating with team members and leaders across the business
• Conduct research on client industries, legal technology, and legal industry trends to identify Finance Operational system and process opportunities
• Assist with the evaluation of new products and services that have been identified as opportunities
• Creation and maintenance of Financial System “pitch” collateral to make sure they remain relevant and available within the practice group
• Become proficient in specific legal technologies related to active projects
• Seek opportunities to proactively contribute to the growth and development of the Finance Systems team and Harbor
• Consistently maintain ~80% of time spent on client-billable projects for both you and at 80% for your team members

Experience, Education and Other Qualifications:

• 5+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing technology changes
• Understanding of the implementation and upgrade process including requirement analysis, design, configuration/development, migration, testing, and change management
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
• Understanding of Project Management tasks and how they are executed, including managing tasks, resources, and financials on various stages of technology implementation projects
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

Harbor is seeking a Large Law Firm Client Engagement SVP to join our growing team. As a Client Engagement SVP at Harbor, you are a strategic business developer skilled in the legal industry and passionate about identifying and growing opportunities within an assigned territory (made up of end-market / geo region / named accounts).   

You’ll focus on building relationships with your assigned accounts, understanding their unique challenges, and driving awareness of Harbor’s solutions. Your role is central to achieving growth by establishing Harbor as a trusted partner within your territory and engaging clients in meaningful, solution-oriented conversations.  

In alignment with Harbor’s go-to-market strategy, you’ll work closely with colleagues in both Go-to-Market and Delivery teams, as well as teams from our external alliance partners, to expand business potential by successfully presenting tailored solutions to our corporate law department clients and prospects.  You’ll report to our Geo Lead for North American Law Firms, within the Go-to-Market domain leadership team. This is a full-time fully remote position with preference being given to those candidates located in Northeast or Central US. 

 What you’ll do: 

• Territory / Account Strategy and Development: Develop and execute annual strategic plans for your assigned accounts and territory to ensure awareness of Harbor’s solutions and value.  
• Identify and Expand Opportunities: Uncover and act on whitespace within assigned accounts, positioning Harbor solutions to meet client needs and drive revenue growth.  
• Collaborate on Developing Opportunities: Partner with Delivery team colleagues to open and advance opportunities to solve client challenges.  
• Client Engagement and Relationship Building: Cultivate and strengthen relationships with C-level executives, becoming a trusted advisor who understands their industry and strategic goals.  
• Pipeline and Forecast Management: Maintain an active pipeline through opening, advancing and successfully closing new business; maintain regular and accurate forecast data that reflect a path to meet your assigned goals.  
• Marketing Alignment: Execute to drive value from enterprise marketing activities – including events, growth marketing campaigns and community programs – to open and advance opportunities in your territory.  

 We think you’ll be a great fit if you have: 

• Experience: 10+ years in B2B business development within large, complex organizations, ideally in the legal industry.  
• Strategic Execution: Proven ability to create and implement territory development plans, with a structured sales methodology (e.g., MEDDIC) and strong pipeline management skills.  
• Leadership: Adept at forming and leading account pursuit teams, aligning stakeholders to address complex client challenges, and building loyalty with clients.  
• Industry Knowledge: Deep understanding of the legal sector, especially large law firms and corporate legal departments, and the current trends and challenges they face.  
• Cross-functional Collaboration: Skilled in partnering with stakeholders across Delivery, Go-to-Market, and Operations to align on priorities and deliver cohesive client experiences  

What you can expect from us: 

• Flexible Work Environment: Work remotely, or from our offices in Chicago or Moncton, with flexibility for US-Eastern or US-Central time zones. 
• Comprehensive Benefits: Including flexible paid time off, medical and dental insurance, retirement funding, and professional development opportunities. 
• Inclusive Community: Join employee resource groups, DEI programs, and ESG initiatives that reflect our commitment to a supportive and inclusive workplace. 

Harbor is seeking a Contracts Lawyer to join our growing consulting delivery team.  By providing strategic, technology and operational services to clients in the legal, professional and financial services industries, our Contracts Lawyers are a highly talented group of licensed legal professionals who offer a unique blend of consulting and legal experience across several industries and disciplines. Our employees are our greatest competitive advantage. The Business Operation Solutions (BOS) group assists clients in procuring goods and services, reducing costs across a variety of areas, optimizing business processes and improving stakeholder value. 

This is a matrix role that primarily reports into a Business Units Client Lead, where daily work assignments are managed and is supported by the overarching Contracts Team, who provides legal oversight, coverage and training to contract team members.  As a part of Harbor's BOS team, we will rely on you to work closely with project team members and client personnel, facilitating the review of vendor contracts, supporting negotiations with vendors to optimize terms and conditions, and adhering to both the client’s and Harbor’s contracts administration process.  We look to you both to mitigate risk and create value by developing contracts that meet or exceed the needs of our clients.  

This is a unique role that combines the legal acumen of an attorney with the project management skills of a consultant. This is a fully remote role with little to no travel involved.  

Responsibilities:

• Apply playbook standards to redline and edit contract language while incorporating client-defined standards and additionally suggest alternate terms based on the services and products related to the engagement. 
• Identify terms and conditions options, and/or carve-out strategies, to BOS personnel and client stakeholders to resolve contract negotiation roadblocks while limiting risk. 
• Liaise with client’s in-house legal counsel in the review and final approval of initial contracts and renewals. 
• Engage with Harbor’s client leads and department leaders to discuss upcoming contract renewals. 
• Facilitate contract terms negotiation process and act as liaison between internal and external personnel throughout process including identifying points of escalation. 
• Communicate pertinent information in the terms and conditions of each contract to appropriate end users and stakeholders. 
• Effectively manage pipeline of work including tracking status of reviews, meeting established KPIs, providing proactive updates to external stakeholders and internal client leads, and timely follow up with both internal and external stakeholders. 
• Assist with the contracts administration process by updating any contract status and newly signed documents into our system. 
• Act as key point of contact for any questions / needs regarding contracts assigned to you. 
• Develop, update and administer standard agreement templates and related playbooks.  
• Support Vendor Governance processes including on/off boarding of vendors, risk management, and relationship management 
• Facilitate and attend proactive planning and contract management meetings with key stakeholders. 
• Perform any other contracts related duties as necessary

Education + Experience Requirements: 

• A Juris Doctorate (JD) and a license to practice law in any jurisdiction is required. 
• 3+ years of relevant work experience in contract development, redlining, legal terms review, negotiations, and contract management.  
• Law Firm background preferable but not necessary. 
• Strong familiarity with Vendor Agreements including Master Services Agreements, Software as a Service Agreements, Data Privacy Agreements, Software License Agreements, Event and Sponsorship Agreements.  
• Experience with US commercial contracts laws for contract review is required. 

Additional Qualifications: 

• Proven ability to interpret complex policies, legal language and assess business risk to help plan a risk mitigation approach. 
• Ability to build collaborative relationships and effectively communicate (orally and written) with managers, internal clients, vendors, colleagues and support staff. 
• Experience with law firm practices and operations. 
• Demonstrate proactivity and takes ownership of daily responsibilities and projects, including contract administration. 
• Effective time management, prioritization and organizational skills in a multitasked environment. 
• Extremely responsive and customer-focused; appropriate follow-up and follow-through. 
• Commitment to superior quality and accuracy. 
• Willingness to learn and adapt to change. 
• Working knowledge of data privacy and data security laws (such as GDPR), and experience with reviewing and negotiating related contractual language is preferable. 

Harbor is seeking an Azure Developer with 1–2 years of experience to join our internal engineering team responsible for building and operating an Azure‑native integration platform. This role is not client-facing and is focused on internal platform development, with an emphasis on C#/.NET engineering and modern CI/CD and DevOps release practices. 
 
You will work closely with experienced engineers and architects, contributing to shared platform services and the automated delivery pipelines that deploy application code and infrastructure across multiple environments. This role is UK-based and may be performed remotely within the UK. US or Canadian candidates willing to shift their schedules to collaborate with UK team members will also be considered. 

Responsibilities:

C# and .NET Development:

• Develop and enhance internal platform services written in C#/.NET
• Implement small to medium features and bug fixes following established patterns and standards
• Write maintainable, testable code and participate in code reviews
• Learn and apply best practices around error handling, logging, and reliability

CI/CD and DevOps Release Process:

• Contribute to Azure DevOps YAML pipelines used to build, test, and deploy platform services
• Support release workflows that promote changes across Dev, UAT, and Production environments
• Help maintain pipeline templates, variables, and deployment standards
• Assist with troubleshooting build and deployment issues and documenting fixes

Infrastructure Awareness:

• Gain hands-on exposure to infrastructure deployments using Infrastructure as Code
• Support environment consistency and configuration across Azure environments
• Learn how application and infrastructure pipelines work together in production delivery

Qualifications, Experience and Skills:

• 1–2 years of experience in software engineering, including graduate or early-career roles
• Working knowledge of C#/.NET and object-oriented programming concepts
• Understanding of software development lifecycle fundamentals such as Git, pull requests, and testing
• Understanding of JSON, APIs, and SQL
• Knowledge of CI/CD concepts and exposure to automated build and release pipelines
• Basic familiarity with Microsoft Azure and cloud fundamentals
• Willingness to learn, collaborate, and grow within an engineering team

Preferred Experience:

• Exposure to Azure DevOps and YAML-based pipelines
• Introductory experience with Infrastructure as Code tools such as Bicep, ARM, or Terraform
• Familiarity with Azure services such as serverless compute, messaging, or monitoring tools
• Interest in platform engineering, DevOps, and internal tooling

Why Join Harbor:

• Opportunity to build real-world experience in C# development and DevOps delivery
• Work on an internal Azure platform with established production release processes
• Learn from experienced Azure engineers and architects in a collaborative environment
• Strong focus on engineering quality, automation, and long-term maintainability
• Competitive compensation and benefits with flexibility to work remotely within the UK 

Harbor is seeking Legal Research Librarians (Contract) to join our specialist teams. These contract positions work with our Research & Information Services team and provide high quality research services and work products for our clients. This is a fully remote/virtual opportunity available on a contractual (1099) basis, nationwide. This role will support specific client engagements on a project-by-project basis.  Depending on the project and client, the number of hours and type of work may slightly differ.

Responsibilities:

• Perform high quality in-depth legal, corporate and other research to support the client’s librarians, attorneys, paralegals and staff using a variety of resources 
• Monitor and respond to research requests and coordinate this effort with research team members across all locations 
• Prioritize and respond to requests, analyze and synthesize results, compile answers and communicate research findings in a clear and concise manner 
• Learn and adopt the specific policies and procedures of the client’s law library department 
• Provide excellent customer service 

Qualifications:

• 5 years+ experience in a law firm library in a reference/research position and expertise in legal and corporate research, required 
• Bachelor's degree is required. Master’s degree in Librarianship or Information Science from an ALA-accredited institution or JD from an ABA-accredited institution is preferred. 
• Knowledge of standard research resources including, but not limited to, Westlaw, LexisNexis, Bloomberg Law, etc. 
• Knowledge of a wide variety of general electronic research databases, both fee-based and free, subject-specific databases, and legal analytics tools, required 
• Excellent communication skills, to effectively deliver and explain research findings to attorneys both verbally and through written summaries and analysis 
• Self-motivated with the ability to work well independently and to collaborate with client’s team and other contract researchers to effectively prioritize and execute tasks 
• Reliable internet connection for virtual working 

Harbor is looking for a Consultant to join our growing Vendor Governance + Sourcing (VG+S) team.  The VG+S practice provides procurement services - both ad hoc and managed - to support clients manage their vendor governance lifecycle including risk assessments and vendor onboarding, strategic sourcing, buying, contract review, and ongoing monitoring of vendor relationships to ultimately mitigate risk and increase value.  This is a remote position that can be worked from anywhere in the USA. 

We are looking for someone to support the Sourcing and Advisory team that has an interest in ongoing learning to stay on top of best practices and related technology in the market to support these functions.  As part of the Sourcing and Advisory team, you will:   

• Work internally with cross-functional teams as well as externally with clients to facilitate requirements gathering   
• Conduct informational interviews and data analysis to assess procurement functions   
• Leverage internal intellectual property and research to support a point of view on best practices   
• Play a key role in creating and delivering presentations throughout consulting engagements   
• Generate creative, strategic solutions    
• Develop project plans to facilitate implementation   
• Support ad hoc practice operations and business development projects, as needed 

What We’re Looking For: 

The ideal candidate will possess prior experience in a related Consulting, Project Management, and/or Process Improvement role. A strong analytical background, experience supporting project teams, and a desire to learn and grow are essential. Additional qualifications will include the following abilities, attributes, experience, and skills:    

• Proven analytical and quantitative skills to support financial and operational analysis and research   
• Critical-thinking and problem-solving capabilities related to identifying opportunities for process improvement, efficiency, and risk mitigation    
• Exceptional organizational, oral, and written communication skills    
• Collaborative and adaptable in a team-based environment   
• Proven abilities in strategy development, process mapping and documentation, process improvement, change management, and implementation    
• Self-starter with independent research capabilities, willingness to learn, and maintain knowledge of industry best practices   
• General knowledge around procurement related functions including strategic sourcing, contract review, buying, vendor due diligence, and/or procurement technologies   
• Exceptional computer skills including advanced proficiency in Microsoft Excel. High degree of comfort using other Microsoft products (PowerPoint, Word)    

Qualifications: 

• Bachelor's degree in Finance, Accounting, Economics, Supply Chain or Operations  
• At least 3 years of relevant experience in a procurement related role or consulting team-oriented environment focused on strategic sourcing, procurement, process improvement, and/or project management    
• Functional knowledge of procurement processes, procurement related technology, and experience in client interaction will be strongly considered    
• Permanent U.S./Canadian work authorization    
• 10-20% travel may be required (domestic or international)