Turn support interactions into impactful product experiences

What if every support case you handled became an opportunity to create real value for clients? At Coveo, support is not just about solving issues, it’s about empowering users to get the most out of our technology and achieve their goals.

Far from the stereotypes of traditional call centers, Coveo's support team operates differently. No rigid hierarchies or isolated cubicles: here, you’ll join a team of experts who are passionate about technology and deeply knowledgeable about the Coveo platform. You'll be on the front lines, working hand-in-hand with our clients to ensure they get the most value from our technology and enjoy an exceptional experience at every step.

As a Product Specialist, you will:

• Manage and prioritize support cases, ensuring timely and high-quality resolutions.
• Investigate technical issues by gathering context, reproducing problems, and identifying root causes.
• Collaborate with R&D and cross-functional teams to deepen your understanding and resolve complex cases.
• Communicate clearly with clients, guiding them through solutions and ensuring a positive experience.
• Contribute to knowledge sharing by documenting solutions and creating reusable content for clients and teammates.
• Participate in team meetings to share your learnings and support continuous improvement initiatives

Here is what will qualify you for the role:

• You believe that every work experience is an opportunity for learning and growth.
• You are passionate about technology and web development.
• You have knowledge of Python, JS, CSS, and HTML.
• You are comfortable with communication, both written and verbal, and can interact professionally in English, as you will primarily be working with our clients based in the United States.

What will make you stand out:

• You are organized and capable of juggling multiple priorities without losing track.
• You thrive in a fast-paced environment and draw energy from it.
• You believe in teamwork and collaboration, and you excel at solving complex problems!

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume

#LI-hybrid 

Turn support interactions into impactful product experiences

What if every support case you handled became an opportunity to create real value for clients? At Coveo, support is not just about solving issues, it’s about empowering users to get the most out of our technology and achieve their goals.

Far from the stereotypes of traditional call centers, Coveo's support team operates differently. No rigid hierarchies or isolated cubicles: here, you’ll join a team of experts who are passionate about technology and deeply knowledgeable about the Coveo platform. You'll be on the front lines, working hand-in-hand with our clients to ensure they get the most value from our technology and enjoy an exceptional experience at every step.

As a Product Specialist, you will:

• Manage and prioritize support cases, ensuring timely and high-quality resolutions.
• Investigate technical issues by gathering context, reproducing problems, and identifying root causes.
• Collaborate with R&D and cross-functional teams to deepen your understanding and resolve complex cases.
• Communicate clearly with clients, guiding them through solutions and ensuring a positive experience.
• Contribute to knowledge sharing by documenting solutions and creating reusable content for clients and teammates.
• Participate in team meetings to share your learnings and support continuous improvement initiatives

Here is what will qualify you for the role:

• You believe that every work experience is an opportunity for learning and growth.
• You are passionate about technology and web development.
• You have knowledge of Python, JS, CSS, and HTML.
• You are comfortable with communication, both written and verbal, and can interact professionally in English, as you will primarily be working with our clients based in the United States.

What will make you stand out:

• You are organized and capable of juggling multiple priorities without losing track.
• You thrive in a fast-paced environment and draw energy from it.
• You believe in teamwork and collaboration, and you excel at solving complex problems!

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume

#LI-hybrid 

Power seamless work behind the scenes!

Ever wondered what it takes to keep an entire company running smoothly behind the scenes? As an IT Helpdesk Specialist at Coveo, you’ll be the first point of contact for employees seeking technical support, making sure their day keeps moving, no matter the issue.

From solving access challenges to troubleshooting devices, your role is essential to maintaining a seamless, people-first support experience. You’ll collaborate across the organization while building strong technical foundations and a deep understanding of how IT drives productivity.

As our IT Helpdesk Specialist, you will:

• Act as the first line of support for internal technical issues, including account setup, password resets, device troubleshooting, and application support.
• Triage, track, and resolve requests through our IT service management system, ensuring timely and clear communication.
• Escalate complex issues to higher support levels while keeping users informed and confident throughout the process.
• Support onboarding and offboarding by preparing hardware and ensuring access is ready on time.
• Document recurring issues and solutions to improve internal knowledge bases and self-service resources.

Here is what will qualify you for the role:

• At least 2 years of experience in a technical helpdesk or a similar environment.
• Foundational knowledge of Windows and macOS operating system and hardware, and common workplace tools such as Microsoft 365, Slack, and Zoom.
• Strong communication and customer service skills, with the ability to explain technical concepts clearly.
• A proactive mindset with curiosity and a drive to solve problems.

What will make you stand out:

• Experience with IT ticketing systems such as Jira Service Management or ServiceNow.
• Familiarity with identity and access management and device management tools (e.g., Entra ID, OKTA, Google Workspace, Jamf, Microsoft Intune).
• Understanding of networking fundamentals (VPN, DNS, Wi-Fi).
• Comfortable using command line tools to troubleshoot and investigate technical issues.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Engineering Smarter Commerce to Convert, Scale, and Win

Have you ever wanted to help commerce teams unlock the full potential of artificial intelligence to drive relevance, conversion, and growth? As our Senior Solution Engineer - Commerce, you’ll partner closely with prospects to uncover their business and technical needs, frame the right solution, and demonstrate the unique value Coveo brings to modern digital commerce.

You’ll join a collaborative Sales team that thrives on consultative selling, technical depth, and competitive excellence. If you enjoy translating complex technology into compelling business outcomes and winning alongside driven teammates, this role will feel like home.

As one of our Senior Solution Engineers, you will:

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Commerce solutions to support confident buying decisions.
• Conduct deep technical and business discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation process.
• Build and deliver tailored, competitive demos that highlight relevant commerce capabilities, key differentiators, and measurable business value.
• Lead the technical components of Proofs of Concept, collaborating cross-functionally to deliver solutions aligned with complex ecommerce use cases.
• Act as the technical owner for RFIs and RFPs, ensuring responses are accurate, compelling, and strategically position Coveo in competitive environments.
• Serve as a trusted commerce advisor and Coveo evangelist by providing strategic guidance and representing Coveo at select conferences, industry events, and customer engagements.

Here is what will qualify you for the role:

• 8+ years of experience in the field as Presales / Sales Engineer/ Solution Consultant. Strong demo, POC and competitive benchmarking practices are part of your approach. You regularly represent the voice of the customer with product management.
• You may also have moved from Professional Services. You are great at scoping a project and determining key drivers to win a deal
• Commerce platform expertise (B2B or B2C) with technical and business requirements discovery experience in an ecommerce context. i.e. SAP, Salesforce, Magento, Shopify; CMS experience is a plus.
• AI/ML expertise with Search and Commerce related models (e.g. query suggestions, product recommendation models, generative answering, etc.).
• Able to navigate medium to large organizations and global enterprise (roles and responsibilities, departments, etc)
• Programming skills with Python and Javascript and experience with APIs (Postman) will be the right skillset to make you successful in this role.
• Able to travel minimum 30% of the time.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Shape the narrative. Power the pipeline.

What if you could define how an entire commerce solution is understood, positioned, and adopted in the market? This role sits at the intersection of strategy, storytelling, and revenue impact, driving how we bring our commerce solution to life for customers and prospects.

You’ll lead product marketing for our Commerce solution, influencing cross-functional strategy and scaling a high-performing team. If you’re excited by ownership, visibility, and shaping growth at scale, this is your playground.

As our Lead Product Marketing, Commerce, you will:

• Define and lead the product marketing strategy, including positioning, target segments, and growth priorities aligned with company objectives
• Lead, mentor, and grow a team of product marketers, setting clear direction and elevating execution standards
• Own and evolve the go-to-market strategy to drive acquisition and expansion across channels
• Develop differentiated positioning and messaging grounded in customer, market, and competitive insights
• Partner cross-functionally with Product, Sales, and Demand Generation to drive aligned execution and measurable pipeline impact
• Elevate sales enablement and customer storytelling to strengthen market presence and win rates
  
  

Here is what will qualify you for the role:

• 7+ years in marketing, including 3–5+ years in product marketing within ecommerce or digital commerce
• Proven experience defining and executing go-to-market strategies with Product, Sales, and Marketing leadership
• Experience leading or mentoring team members and driving performance
• Strong strategic thinking and ability to connect insights to business outcomes
  
  

What will make you stand out:

• Experience in enterprise technology, particularly artificial intelligence (AI)-driven platforms
• Experience influencing executive stakeholders and contributing to company-level strategy
• Strong analytical mindset with the ability to tie initiatives to pipeline and revenue impact
• Exceptional storytelling skills, translating complex concepts into clear, compelling narratives

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! 

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Shape the voice of a category leader in AI-powered relevance

How do you turn innovation into influence? As our Director of Public Relations, you will define and amplify Coveo’s external narrative, strengthening our credibility and thought leadership with enterprise B2B technology audiences. Reporting to the VP of Global Communications, you’ll play a pivotal role in how the market understands our vision and impact.

You’ll lead strategic initiatives that elevate our brand across top-tier media while aligning cross-functional stakeholders around clear, compelling messaging that fuels growth.

As our Director of Public Relations, you will:

• Lead the evolution and execution of Coveo’s global public relations strategy aligned with business priorities and brand positioning
• Craft compelling corporate and executive narratives that articulate vision, differentiation, and market leadership
• Drive proactive media relations to secure high-impact coverage across business, technology, and industry publications
• Partner with external public relations agencies to define objectives, manage performance, and scale programs effectively
• Support major company milestones including product launches, corporate announcements, partnerships, and customer stories with integrated public relations plans
• Prepare executives and spokespeople with messaging frameworks, briefing materials, and media coaching

Here is what will qualify you for the role:

• 10+ years of public relations experience, ideally in enterprise B2B technology or Software-as-a-Service (SaaS)
  Proven track record of securing top-tier media coverage and building strong journalist relationships
• Strong strategic planning capabilities combined with hands-on execution excellence
• Exceptional written and verbal communication skills, with the ability to translate complex technologies into clear business narratives

What would make you stand out:

• Experience scaling global public relations programs through agency partnerships
• Background supporting executive thought leadership initiatives at the C-level
• Experience managing issues and crisis communications
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

*Targeted base salary range for the role is $180,000 - $215,000 plus bonus, restricted share units and other benefits.*

Shape the voice of a category leader in AI-powered relevance

How do you turn innovation into influence? As our Director of Public Relations, you will define and amplify Coveo’s external narrative, strengthening our credibility and thought leadership with enterprise B2B technology audiences. Reporting to the VP of Global Communications, you’ll play a pivotal role in how the market understands our vision and impact.

You’ll lead strategic initiatives that elevate our brand across top-tier media while aligning cross-functional stakeholders around clear, compelling messaging that fuels growth.

As our Director of Public Relations, you will:

• Lead the evolution and execution of Coveo’s global public relations strategy aligned with business priorities and brand positioning
• Craft compelling corporate and executive narratives that articulate vision, differentiation, and market leadership
• Drive proactive media relations to secure high-impact coverage across business, technology, and industry publications
• Partner with external public relations agencies to define objectives, manage performance, and scale programs effectively
• Support major company milestones including product launches, corporate announcements, partnerships, and customer stories with integrated public relations plans
• Prepare executives and spokespeople with messaging frameworks, briefing materials, and media coaching

Here is what will qualify you for the role:

• 10+ years of public relations experience, ideally in enterprise B2B technology or Software-as-a-Service (SaaS)
  Proven track record of securing top-tier media coverage and building strong journalist relationships
• Strong strategic planning capabilities combined with hands-on execution excellence
• Exceptional written and verbal communication skills, with the ability to translate complex technologies into clear business narratives

What would make you stand out:

• Experience scaling global public relations programs through agency partnerships
• Background supporting executive thought leadership initiatives at the C-level
• Experience managing issues and crisis communications
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Build the future of go-to-market with AI

What if you could redesign how marketing, sales, and customer success actually work-using AI to drive real business impact? At Coveo, we’re doing exactly that, and this role puts you right at the center of it.

You’ll partner with GTM leaders to identify high-impact opportunities, then build and ship AI-driven solutions that improve pipeline, buyer experience, and rep effectiveness. If you like owning outcomes and moving fast, you’ll feel right at home.

As our Senior Specialist, AI GTM Automation, you will:

• Design and build AI-driven workflows and agents across the GTM stack, from inbound lead handling to outbound automation
• Integrate systems such as Salesforce, marketing automation platforms, and data enrichment tools
• Partner with Sales, Marketing, and Customer Success leaders to identify high-impact use cases and translate them into scalable solutions
• Rapidly prototype, test, and iterate on AI initiatives based on performance and return on investment
• Drive adoption of AI tools across GTM teams by enabling and educating stakeholders
• Contribute to initiatives such as conversational AI, account intelligence, and personalization at scale

Here is what will qualify you for the role:

• Strong understanding of GTM systems, including sales, marketing, and revenue operations ecosystems
• Hands-on experience with APIs, automation tools, and data workflows
• Familiarity with Salesforce and common GTM platforms
• Proven ability to ship solutions and measure their real-world impact

What will make you stand out:

• Experience with AI agent frameworks or workflow automation tools (e.g., Relevance AI, Zapier, n8n, Clay)
• Ability to operate in ambiguous environments and move from problem to solution quickly
• Strong cross-functional collaboration and communication skills
• Sharp prioritization skills and good judgment on what to build (and what not to)
• Bias for action and curiosity to design workflows and capabilities that work 

Do you think you can bring this role to life? Or add your own color?
 

You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Build the backbone of AI at scale

Want to see your work power millions of machine learning predictions every day? Join our Machine Learning Platform team and help bring models, including Large Language Models (LLMs), into production in a reliable and scalable way.

You’ll contribute to a platform that trains thousands of models and serves hundreds of millions of  queries daily, while growing your expertise in distributed systems and machine learning infrastructure.

As a Backend Developer, you will:

• Contribute to the development lifecycle, including coding, testing, and deployment
• Support the implementation of scalable solutions to streamline model deployment
• Analyze and help improve the performance and reliability of our platform
• Participate in maintaining services handling millions of requests per day
• Collaborate with applied scientists, data engineers, and developers to integrate models into production
• Suggest improvements to existing processes and use AI coding tools to support your development workflow

Here is what will qualify you for the role:

• 2+ years of experience in backend development in a cloud environment (Java/Spring or Python preferred, AWS an asset)
• Good understanding of distributed systems and scalable application design
• Ability to solve problems and debug systems with guidance when needed
• Comfortable learning new tools, technologies, and best practices

What will make you stand out:

• Familiarity with Kubernetes or Terraform
• Exposure to machine learning workflows or model deployment
• Interest in scalable backend services, large-scale realtime systems, model orchestration or realtime inference at scale

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-hybrid

Build security into every deployment, without slowing innovation!

What if security was embedded in every commit, every build, and every release by design? As a DevSecOps Specialist at Coveo, you’ll make that vision real by integrating security seamlessly into our continuous integration and continuous delivery (CI/CD) pipelines and cloud infrastructure.

You’ll transform security from a checkpoint into an accelerator, building automation and self-service tooling that empower developers to ship confidently. If you’re passionate about scaling secure software delivery in the cloud, this is where you’ll have real impact.

As one of our DevSecOps Specialists, you will:

• Design and maintain security automation across CI/CD pipelines, embedding controls and security gates without slowing delivery.
• Build and operate infrastructure-as-code (IaC) pipelines with security built in, managing secrets, identity and access management (IAM) policies, and hardened configurations at scale.
• Integrate and evolve vulnerability management workflows, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and container scanning.
• Automate compliance checks and policy enforcement across Amazon Web Services (AWS) environments to ensure continuous alignment with security standards.
• Design and maintain access management automation to provision, audit, and monitor access to infrastructure and sensitive resources.
• Partner with engineering and platform teams to make security tooling intuitive, scalable, and developer-friendly, reducing friction across the delivery lifecycle.

Here is what will qualify you for the role:

• Strong hands-on experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar) and embedding security controls directly into pipelines.
• Proficiency in Python or other scripting languages to build reliable automation and integrations.
• Practical experience securing and automating cloud environments (AWS preferred), including compute, storage, networking, and Kubernetes.
• Deep understanding of DevSecOps toolchains, including container security, secrets management, infrastructure-as-code scanning, dependency analysis, and vulnerability remediation workflows.

What will make you stand out:

• Advanced experience with Terraform for security-focused infrastructure, including IAM roles, encryption keys, and network controls.
• Hands-on experience with Kubernetes security, including role-based access control (RBAC), network policies, admission controllers, or image signing.
• Experience implementing compliance-as-code frameworks such as Open Policy Agent or AWS Config Rules.
• Relevant certifications such as AWS Security Specialty, Certified Kubernetes Security Specialist (CKS), or similar credentials.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Build security into every deployment, without slowing innovation!

What if security was embedded in every commit, every build, and every release by design? As a DevSecOps Specialist at Coveo, you’ll make that vision real by integrating security seamlessly into our continuous integration and continuous delivery (CI/CD) pipelines and cloud infrastructure.

You’ll transform security from a checkpoint into an accelerator, building automation and self-service tooling that empower developers to ship confidently. If you’re passionate about scaling secure software delivery in the cloud, this is where you’ll have real impact.

As one of our DevSecOps Specialists, you will:

• Design and maintain security automation across CI/CD pipelines, embedding controls and security gates without slowing delivery.
• Build and operate infrastructure-as-code (IaC) pipelines with security built in, managing secrets, identity and access management (IAM) policies, and hardened configurations at scale.
• Integrate and evolve vulnerability management workflows, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and container scanning.
• Automate compliance checks and policy enforcement across Amazon Web Services (AWS) environments to ensure continuous alignment with security standards.
• Design and maintain access management automation to provision, audit, and monitor access to infrastructure and sensitive resources.
• Partner with engineering and platform teams to make security tooling intuitive, scalable, and developer-friendly, reducing friction across the delivery lifecycle.

Here is what will qualify you for the role:

• Strong hands-on experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar) and embedding security controls directly into pipelines.
• Proficiency in Python or other scripting languages to build reliable automation and integrations.
• Practical experience securing and automating cloud environments (AWS preferred), including compute, storage, networking, and Kubernetes.
• Deep understanding of DevSecOps toolchains, including container security, secrets management, infrastructure-as-code scanning, dependency analysis, and vulnerability remediation workflows.

What will make you stand out:

• Advanced experience with Terraform for security-focused infrastructure, including IAM roles, encryption keys, and network controls.
• Hands-on experience with Kubernetes security, including role-based access control (RBAC), network policies, admission controllers, or image signing.
• Experience implementing compliance-as-code frameworks such as Open Policy Agent or AWS Config Rules.
• Relevant certifications such as AWS Security Specialty, Certified Kubernetes Security Specialist (CKS), or similar credentials.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Turn AI ambition into real, scalable business impact.

Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.

Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.

As our AI Enablement Lead, you will: 

• Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
• Translate business challenges into clear, actionable AI-enabled use cases.
• Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
• Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
• Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
• Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.

Here is what will qualify you for the role:

• Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
• Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
• Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
• Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.

What will make you stand out:

• Senior experience working across strategy, enterprise architecture, and emerging technologies.
• Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
• Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
• A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Turn AI ambition into real, scalable business impact.

Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.

Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.

As our AI Enablement Lead, you will: 

• Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
• Translate business challenges into clear, actionable AI-enabled use cases.
• Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
• Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
• Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
• Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.

Here is what will qualify you for the role:

• Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
• Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
• Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
• Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.

What will make you stand out:

• Senior experience working across strategy, enterprise architecture, and emerging technologies.
• Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
• Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
• A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Turn AI ambition into real, scalable business impact.

Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.

Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.

As our AI Enablement Lead, you will: 

• Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
• Translate business challenges into clear, actionable AI-enabled use cases.
• Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
• Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
• Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
• Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.

Here is what will qualify you for the role:

• Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
• Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
• Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
• Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.

What will make you stand out:

• Senior experience working across strategy, enterprise architecture, and emerging technologies.
• Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
• Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
• A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Help us keep our network reliable, secure and running smoothly!

Do you thrive in environments where secure, high-performance networks are the top priority? As a Senior Network Administrator, your primary focus will be managing and strengthening our network infrastructure. You will oversee the configuration and operation of firewalls across cloud and on-premises environments, ensuring reliable and secure network operations. 

You will also contribute to the improvement and optimization of our network infrastructure, including routing, hybrid connectivity, segmentation, and overall performance, helping ensure reliability, scalability, and resilience across our infrastructure.

As our Senior Network Administrator, you will: 

• Manage and configure enterprise firewalls (e.g. Palo Alto) across cloud and hybrid environments to ensure strong perimeter and internal network security.
• Support automation of network-related tasks where relevant, using scripting or infrastructure tools. 
• Monitor system health, optimize performance, and ensure high availability across compute, storage, and networking resources.
• Support incident response and disaster recovery planning, and collaborate on security activities.
• Document infrastructure designs, operational processes, and security controls.

Here is what will qualify you for the role: 

• 5+ of experience in network and firewall configuration and maintenance.
• Experience with network related automation and scripting
• Strong working knowledge of firewall configuration and design (policies, zones, VPNs), Wi-Fi and network authentication (Aruba, ClearPass), and advanced troubleshooting.
• Experience working with cloud networking (AWS, Azure, or equivalent)

Here is what would make you stand out:

• Excellent communication, documentation, and cross-functional collaboration skills.
• Relevant networking or cloud certifications (e.g. AWS Advanced Networking, Palo Alto, or equivalent).
• Experience with scripting (Python, Bash, or PowerShell) to support network administration tasks.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Help us keep our network reliable, secure and running smoothly!

Do you thrive in environments where secure, high-performance networks are the top priority? As a Senior Network Administrator, your primary focus will be managing and strengthening our network infrastructure. You will oversee the configuration and operation of firewalls across cloud and on-premises environments, ensuring reliable and secure network operations. 

You will also contribute to the improvement and optimization of our network infrastructure, including routing, hybrid connectivity, segmentation, and overall performance, helping ensure reliability, scalability, and resilience across our infrastructure.

As our Senior Network Administrator, you will: 

• Manage and configure enterprise firewalls (e.g. Palo Alto) across cloud and hybrid environments to ensure strong perimeter and internal network security.
• Support automation of network-related tasks where relevant, using scripting or infrastructure tools. 
• Monitor system health, optimize performance, and ensure high availability across compute, storage, and networking resources.
• Support incident response and disaster recovery planning, and collaborate on security activities.
• Document infrastructure designs, operational processes, and security controls.

Here is what will qualify you for the role: 

• 5+ of experience in network and firewall configuration and maintenance.
• Experience with network related automation and scripting
• Strong working knowledge of firewall configuration and design (policies, zones, VPNs), Wi-Fi and network authentication (Aruba, ClearPass), and advanced troubleshooting.
• Experience working with cloud networking (AWS, Azure, or equivalent)

Here is what would make you stand out:

• Excellent communication, documentation, and cross-functional collaboration skills.
• Relevant networking or cloud certifications (e.g. AWS Advanced Networking, Palo Alto, or equivalent).
• Experience with scripting (Python, Bash, or PowerShell) to support network administration tasks.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Own the backbone of employee experience through seamless IT operations!

What if every employee had the right tools, access, and support, exactly when they need them? As our Team Lead, IT Operations, you’ll enable a secure and efficient work environment by delivering reliable IT support, access management, and asset management services.

You’ll lead a team at the heart of Coveo’s operations, driving the standardization of technology profiles, automating employee lifecycle processes, and optimizing license and asset usage to support scalable, secure operations. This role is critical to enabling the business by ensuring core IT services run smoothly and effectively, helping Coveo employees succeed every day.

As our Team Lead, IT Operations, you will:

• Lead and develop a team supporting help desk, access management, and asset/storekeeping functions.
• Oversee daily operations, ensuring requests and issues are handled efficiently and escalated appropriately.
• Manage access provisioning and deprovisioning processes with a strong focus on accuracy, timeliness, and security.
• Define and maintain standardized employee technology profiles based on roles.
• Drive automation of onboarding, role changes, and offboarding processes.
• Monitor software license usage and asset lifecycle to optimize allocation, compliance, and cost efficiency.
• Partner with Office Management and Security teams to manage physical security systems (badge access, entry systems, cameras) and help mitigate operational and security risks.

Here is what will qualify you for the role:

• 5+ years of experience in IT support or operations, including experience leading people or key initiatives.
• Strong understanding of support operations, identity and access management, and asset lifecycle management.
• Hands-on experience with tools such as Microsoft 365, Okta, Jamf, Slack, Zoom, and Windows/macOS environments.
• Experience with IT service management platforms (e.g., Jira Service Management) and workflow automation.

What will make you stand out:

• Experience defining and managing role-based technology profiles.
• Strong analytical mindset with experience using metrics to drive improvements.
• Familiarity with software license optimization and usage tracking.
• Excellent documentation and communication skills, especially during incidents or service disruptions.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Keep HR operations running smoothly behind the scenes!

How do you ensure every HR process runs seamlessly for hundreds of employees? In this role, you’ll be at the heart of our HR Shared Services, making sure our systems, data, and processes are executed with precision and reliability.

You’ll support the day-to-day HR operations while building a strong understanding of how our systems, especially Workday, enable and connect our processes. If you enjoy operational work, solving system-related challenges, and being a go-to resource, you’ll feel right at home.

As a Coordinator of HR Operations, you will:

• Execute and maintain employee data and HR transactions in Workday with a high level of accuracy.
• Support HR Shared Services by managing a variety of operational requests from employees, managers, and HR partners.
• Act as a system-savvy resource, understanding how HR processes interconnect and impact one another.
• Perform system updates and administrative changes within Workday (e.g., data updates, minor content adjustments).
• Ensure the integrity and consistency of HR data across processes and systems.
• Contribute to the centralization and continuous improvement of HR administrative operations.

Here is what will qualify you for the role:

• 3+ years of experience working in an HR operations or HR Shared Services environment.
• Hands-on experience with an HRIS, ideally Workday.
• Strong attention to detail and rigor in data management.
• Ability to adapt quickly, manage changing priorities, and stay flexible in a fast-paced environment.

What will make you stand out:

• Understanding of HR process dependencies (e.g., compensation cycles, reporting structures, employee changes).
• Ability to troubleshoot system or process issues and navigate ambiguity.
• Strong sense of ownership and service-oriented mindset.
• Interest in becoming a subject matter expert on HR systems and operations.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Build the backbone of scalable data platforms at Coveo

As a Senior Software Developer within the Data Platform’s Infrastructure team, you will lead efforts to improve the reliability, cost efficiency and platform enablement of both Snowflake and Databricks. You will own the operating model for these platforms, the infrastructure as code that deploys them, and the performance and operational practices that keep them healthy.

You will join a team that treats infrastructure as a product and that focuses on reliability, performance and ownership. Your technical leadership will shape how our data platforms evolve and scale across the company.

As our Senior Software Developer, Data Platform Infrastructure, you will:

• Build and maintain infrastructure as code for the Data Platform, including Terraform modules, CI CD pipelines and change management
• Own Snowflake and Databricks platform operations, governance and lifecycle, including workspace and account design
• Define cost management and collaborate with FinOps on forecasting and optimization of both platforms
• Implement observability and operational readiness with monitoring, alerts, dashboards, runbooks and on-call practices
• Coordinate with product teams and vendors to monitor roadmaps and feature sets for Snowflake and Databrick while aligning platform capabilities with product needs

Here is what will qualify you for the role:

• Strong experience managing a Databricks infrastructure at scale
• Proven track record delivering reliability and observability for high-scale SaaS, including SLOs, alerts, and incident response
• Advanced Python and SQL skills

What will make you stand out:

• Snowflake experience, including warehouse tuning, governance, and terraform/ddl provisioning
• Experience designing and operating a hybrid data platform that integrates Databricks and Snowflake
• Strong Spark skills for tuning, partitioning knowledge, and improving performance of large jobs
• Knowledge of security and governance best practices on both platforms
• Delta Lake and lakehouse expertise: experience with table formats, CDC, compaction, and storage layout optimizations that improve performance and enable efficient interoperability between Databricks and Snowflake

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-hybrid

The technical backbone behind every successful implementation

First time hearing about Professional Services at Coveo? We are THE technical team that brings the Coveo AI-powered search products to life for our clients. As a Senior Solutions Consultant, you’ll guide our enterprise customers through transformative Generative AI experiences implementations, and shape how they leverage our solutions for a stronger and more intuitive search experience.

You’ll combine deep technical skills with a consulting mindset to design, customize, and deploy high impact AI solutions that index millions of documents, integrate across complex ecosystems, and deliver ultra-relevant results in under a second. This is where engineering meets impact!

As our Senior Solutions Consultant, you will:

• Integrate Coveo with systems such as SAP, Salesforce, ServiceNow, Shopify, and others across cloud, on-premise, or hybrid environments.Implement and customize Coveo’s features to match each customer’s unique environment and business needs.
• Lead requirement-gathering sessions with our enterprise clients (such as Dell, Nespresso, Adobe etc.) and translate their needs into scalable technical solutions.
• Communicate clearly and confidently with customer stakeholders throughout the project lifecycle, ensuring alignment and smooth delivery.
• Deploy the solution so it connects with the customer's systems in place: that means on-premise for some, in the cloud for others, and sometimes a mix of both.
• Configure, optimize, and enrich our solution to consolidate data and support key features, functionalities, and plug-ins. 
• Build intuitive, user-friendly interfaces and implement JavaScript libraries that allow Coveo to fit naturally into customers’ systems.

Here is what will qualify you for the role:

• 8+ years of hands on development experience with JavaScript, TypeScript and modern UI frameworks (React, Vue.js and Angular).
• Ease of navigating across sophisticated tech stacks and B2B ecosystems.
• Consulting experience is a must, with proven ability to operate in client-facing roles and manage communication with enterprise stakeholders.
• Strong ownership mindset, able to lead projects, prioritize effectively, and stay structured under pressure.

What will make you stand out:

• Experience with large-scale system integrations or cloud enterprise platforms.
• Background in search, commerce or information architecture
• A passion for enabling customers’ success and driving adoption through thoughtful guidance.
• Python, node,js or Java.

Do you think you can bring this role to life? Or add your own colour? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! 

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-hybrid

Shape the future of enterprise AI technology

Do you want to turn cutting-edge natural language processing into products impacting millions of users?

As a Senior II Applied Scientist on Coveo’s Knowledge AI team, you will help build the language technologies at the core of our generative artificial intelligence platform.

You’ll take on a technical leadership role, influencing our NLP vision while designing, evaluating, and deploying advanced solutions such as retrieval augmented generation pipelines, information retrieval, semantic search, question answering, and agentic systems, always with real-world constraints in mind.

As one of our Senior II Applied Scientists, you will:

• Design, develop, and optimize modern language-based artificial intelligence solutions, from data and modeling choices to evaluation strategies and production constraints.
• Apply and serve transformer-based language models at scale, delivering reliable, real-time experiences to enterprise users.
• Collaborate closely with machine learning developers and the machine learning platform team to accelerate research and innovation cycles.
• Act as a technical reference within the team, guiding architectural decisions and promoting best practices in applied science.
• Mentor applied scientists, supporting their growth and helping raise the overall level of expertise within the group.
• Contribute to research and development processes that foster efficiency, rigor, and a culture of applied science excellence.
• Share our innovations externally through technical blog posts, presentations, or other thought leadership content.

Here is what will qualify you for the role:

• A PhD, or a Master’s degree with equivalent research experience, in a relevant field such as machine learning, computer science, mathematics, or physics.
• At least 8 years of industry experience applying modern natural language processing techniques, including deep learning and large language models, to real-world systems at scale.
• Strong experience designing models and systems that balance performance, user experience, and production realities.
• Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.

What will make you stand out:

• Experience in a technical leadership capacity, including mentoring, hiring, roadmap definition, or scientific project planning.
• Research or applied experience in areas closely related to Coveo’s business, such as information retrieval, neural search, semantic search, or question answering.
• Exposure to more traditional lexical or linguistics-based natural language processing techniques.
• International work experience and a demonstrated ability to collaborate across cultures and perspectives.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Shape the future of enterprise AI technology

Do you want to turn cutting-edge natural language processing into products impacting millions of users?

As a Senior II Applied Scientist on Coveo’s Knowledge AI team, you will help build the language technologies at the core of our generative artificial intelligence platform.

You’ll take on a technical leadership role, influencing our NLP vision while designing, evaluating, and deploying advanced solutions such as retrieval augmented generation pipelines, information retrieval, semantic search, question answering, and agentic systems, always with real-world constraints in mind.

As one of our Senior II Applied Scientists, you will:

• Design, develop, and optimize modern language-based artificial intelligence solutions, from data and modeling choices to evaluation strategies and production constraints.
• Apply and serve transformer-based language models at scale, delivering reliable, real-time experiences to enterprise users.
• Collaborate closely with machine learning developers and the machine learning platform team to accelerate research and innovation cycles.
• Act as a technical reference within the team, guiding architectural decisions and promoting best practices in applied science.
• Mentor applied scientists, supporting their growth and helping raise the overall level of expertise within the group.
• Contribute to research and development processes that foster efficiency, rigor, and a culture of applied science excellence.
• Share our innovations externally through technical blog posts, presentations, or other thought leadership content.

Here is what will qualify you for the role:

• A PhD, or a Master’s degree with equivalent research experience, in a relevant field such as machine learning, computer science, mathematics, or physics.
• At least 8 years of industry experience applying modern natural language processing techniques, including deep learning and large language models, to real-world systems at scale.
• Strong experience designing models and systems that balance performance, user experience, and production realities.
• Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.

What will make you stand out:

• Experience in a technical leadership capacity, including mentoring, hiring, roadmap definition, or scientific project planning.
• Research or applied experience in areas closely related to Coveo’s business, such as information retrieval, neural search, semantic search, or question answering.
• Exposure to more traditional lexical or linguistics-based natural language processing techniques.
• International work experience and a demonstrated ability to collaborate across cultures and perspectives.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

*This is an upcoming role that our team will prioritize hiring for in the near future. If you’re interested, we encourage you to apply now. Your application will be reviewed as soon as the official search begins.

Drive partner operations excellence. Power Coveo’s growth through alliances.

Do you thrive at the intersection of data, systems, and partner-led growth?
As a Senior Partner Operations Analyst at Coveo, you’ll scale and optimize the programs, processes, and insights that power our global partner ecosystem and fuel revenue through alliances.

You’ll work closely with Partner, Sales, Marketing, and Revenue Operations teams to enable a high-performing go-to-market engine. This is a highly cross-functional role where analytical rigor meets strategic impact in a partner-driven, high-growth environment.

As our Senior Partner Operations Analyst, you will:

• Own and optimize partner operations across the full lifecycle, from recruitment and onboarding to deal registration, pipeline management, and attribution.
• Design, execute, and continuously improve partner programs for independent software vendors, global system integrators, and system integrators to align with Coveo’s growth strategy.
• Build scalable processes that improve partner performance visibility, data accuracy, and go-to-market efficiency across direct and indirect revenue.
• Develop and maintain dashboards and reporting to track key metrics such as partner-sourced and influenced annual recurring revenue, pipeline velocity, activation rates, and program return on investment.
• Partner with Alliances leadership to forecast channel revenue and surface trends, gaps, and growth opportunities.
• Collaborate with Revenue Operations and IT to enhance the partner technology stack, including Salesforce partner relationship management, partner portals, attribution systems, and integrations with tools such as Marketo and Outreach.

Here is what will qualify you for the role:

• 4+ years of experience in Partner Operations, Revenue Operations, or Channel Programs within a technology or software company. Strong understanding of partner-sourced and influenced pipeline models, attribution frameworks, and co-selling analytics.
• Proven experience supporting alliances, resellers, independent software vendors (ISVs), global system integrators (GSIs), or original equipment manufacturer (OEM) partners through process, data, and tooling optimization.
• Hands-on expertise with Salesforce customer relationship management and partner relationship management (PRM), including reporting, dashboards, and data governance best practices.
• Advanced skills in Excel/Google Sheets, including financial modeling and analytical functions (pivot tables, VLOOKUPs, QUERY, ARRAYFORMULA, SUMIFS).
• Excellent business acumen and communication skills — you know how to turn complex data into clear insights that drive decisions.

What will make you stand out:

• Experience with partner management or ecosystem tools such as Impartner, Crossbeam, Allbound, or similar platforms.
• Familiarity with partner attribution models, market development funds tracking, and ecosystem analytics.
• Advanced spreadsheet skills for analysis and financial modeling, or the ability to write basic structured query language queries for reporting.
• A collaborative, curious mindset with a passion for improving how teams work together across functions and partner ecosystems.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

#LI-Hybrid #LI-Remote

Sell transformative AI solutions to some of the most innovative enterprises in EMEA.

Are you passionate about the transformative power of artificial intelligence (AI)? Join Coveo and help bring cutting-edge AI solutions to leading enterprise organizations across the EMEA market.

At Coveo, we build AI-powered solutions that deliver hyper-relevant and personalized digital experiences. Our platform combines enterprise AI and generative AI to help businesses drive profitability while creating meaningful customer and employee experiences.

As our Senior Enterprise Account Executive, you will:

• Identify, engage, and develop relationships with enterprise clients across the EMEA region.
• Build strategic account plans focused on delivering measurable business outcomes for customers.
• Collaborate with alliances managers and partners to generate and expand business opportunities.
• Lead complex enterprise sales cycles from initial engagement through negotiation and closing.
• Develop compelling business cases and proposals that clearly articulate the value of Coveo’s platform.
• Consistently achieve or exceed quarterly and annual sales targets while maintaining accurate pipeline reporting.

Here is what will qualify you for the role:

• 10+ years of experience managing complex enterprise software sales cycles, engaging stakeholders from business champions to C-level executives.
• Proven ability to consistently exceed quota in a hunter-style sales environment.
• Experience selling enterprise technology solutions to organizations in the Commerce or Service industries.
• Strong consultative and challenger sales approach, with the ability to communicate complex technology value.

What will make you stand out:

• Experience selling artificial intelligence or generative AI solutions.
• MEDDPICC certification or experience applying the methodology.
• Demonstrated success building strong partner relationships to accelerate enterprise sales.
• Curiosity, creativity, and a collaborative mindset that helps drive innovative solutions for customers.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Are you passionate about the transformative power of artificial intelligence (AI)? Join us and play a pivotal role in introducing cutting-edge AI solutions to the US market.

Coveo is a pioneering public software company specializing in AI-powered solutions that redefine profitability through hyper-relevant, personalized experiences. Our expertise in Enterprise AI and Generative AI has led us to the forefront of technology innovation, transforming the way businesses connect with their customers and enhance employee productivity. With a strong commitment to excellence, we empower organizations across industries to deliver unforgettable experiences and drive unparalleled growth.

We are seeking highly motivated and accomplished Senior Enterprise Account Executives to join our dynamic team. As a Account Executive at Coveo, you will be at the forefront of our mission to revolutionize the way businesses deliver profitable, relevant experiences. Your role will be pivotal in identifying and engaging with enterprise clients, driving transformative sales, and forging lasting relationships.

Interested in learning more? Here’s what your responsibilities will look like:

• Passionately represent our company, share our vision and develop relationships. As an individual contributor, you will also participate to key events to generate business opportunities.
• Build and maintain, along with our alliances managers, quality relationships with key Coveo partners to grow our business.
• Build creative account strategies that focus on delivering the highest outcomes for our customers based on their very own operations.
• Create comprehensive and compelling business proposals that expose the incredible value of Coveo.
• Assess the resources required, the chances of closure, the process & timing and the financial benefits. This is crucial to the company’s success and so is the ability to report sales activity and track results at all times.
• Step up in the final stages, get the P.O. and consistently achieve quarterly and annual sales quotas.

An A+ sales virtuoso, ready to make a big impact for customers, with AI!

You’re an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You’re passionate about building relationships with customers and  getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading GenAI Enterprise-Ready platforms that TRULY delivers value, then you’re at the right place!

• Expertise: you have Commerce industry experience. Understanding your audience is key to hit the ground running.
• Hunter profile: you’re driven and self-motivated. You are hungry and you have a track record of over-achieving quota to testify. You don't wait for leads to come to you; you set yourself for success.
• Challenger and Consultative sales approach: you consistently become an expert of the most complex technologies you sell in order to deliver high value to your customers.
• Seasoned: you have 8+ years experience managing complex enterprise software sales cycle from business champions to C-levels.
• MEDDPICC certification is a plus.
• You’re humble, curious, creative, open and most importantly, passionate!

We have a fit? Send us your resume and convince us that you are a must-have rather than a nice-to-have. We will contact you if your experience and expertise stand out.

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

*Targeted base salary range for the role is $120,000 - $170,000 plus commissions, restricted share units and other benefits.*

Are you passionate about the transformative power of artificial intelligence (AI)? Join us and play a pivotal role in introducing cutting-edge AI solutions to the US market.

Coveo is a pioneering public software company specializing in AI-powered solutions that redefine profitability through hyper-relevant, personalized experiences. Our expertise in Enterprise AI and Generative AI has led us to the forefront of technology innovation, transforming the way businesses connect with their customers and enhance employee productivity. With a strong commitment to excellence, we empower organizations across industries to deliver unforgettable experiences and drive unparalleled growth.

We are seeking highly motivated and accomplished Senior Enterprise Account Executives to join our dynamic team. As a Account Executive at Coveo, you will be at the forefront of our mission to revolutionize the way businesses deliver profitable, relevant experiences. Your role will be pivotal in identifying and engaging with enterprise clients, driving transformative sales, and forging lasting relationships.

Interested in learning more? Here’s what your responsibilities will look like:

• Passionately represent our company, share our vision and develop relationships. As an individual contributor, you will also participate to key events to generate business opportunities.
• Build and maintain, along with our alliances managers, quality relationships with key Coveo partners to grow our business.
• Build creative account strategies that focus on delivering the highest outcomes for our customers based on their very own operations.
• Create comprehensive and compelling business proposals that expose the incredible value of Coveo.
• Assess the resources required, the chances of closure, the process & timing and the financial benefits. This is crucial to the company’s success and so is the ability to report sales activity and track results at all times.
• Step up in the final stages, get the P.O. and consistently achieve quarterly and annual sales quotas.

An A+ sales virtuoso, ready to make a big impact for customers, with AI!

You’re an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You’re passionate about building relationships with customers and  getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading GenAI Enterprise-Ready platforms that TRULY delivers value, then you’re at the right place!

• Expertise: you have Commerce industry experience. Understanding your audience is key to hit the ground running.
• Hunter profile: you’re driven and self-motivated. You are hungry and you have a track record of over-achieving quota to testify. You don't wait for leads to come to you; you set yourself for success.
• Challenger and Consultative sales approach: you consistently become an expert of the most complex technologies you sell in order to deliver high value to your customers.
• Seasoned: you have 8+ years experience managing complex enterprise software sales cycle from business champions to C-levels.
• MEDDPICC certification is a plus.
• You’re humble, curious, creative, open and most importantly, passionate!

We have a fit? Send us your resume and convince us that you are a must-have rather than a nice-to-have. We will contact you if your experience and expertise stand out.

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

*Targeted base salary range for the role is $120,000 - $170,000 plus commissions, restricted share units and other benefits.*

Are you passionate about the transformative power of artificial intelligence (AI)? Join us and play a pivotal role in introducing cutting-edge AI solutions to the US market.

Coveo is a pioneering public software company specializing in AI-powered solutions that redefine profitability through hyper-relevant, personalized experiences. Our expertise in Enterprise AI and Generative AI has led us to the forefront of technology innovation, transforming the way businesses connect with their customers and enhance employee productivity. With a strong commitment to excellence, we empower organizations across industries to deliver unforgettable experiences and drive unparalleled growth.

We are seeking highly motivated and accomplished Senior Enterprise Account Executives to join our dynamic team. As a Account Executive at Coveo, you will be at the forefront of our mission to revolutionize the way businesses deliver profitable, relevant experiences. Your role will be pivotal in identifying and engaging with enterprise clients, driving transformative sales, and forging lasting relationships.

Interested in learning more? Here’s what your responsibilities will look like:

• Passionately represent our company, share our vision and develop relationships. As an individual contributor, you will also participate to key events to generate business opportunities.
• Build and maintain, along with our alliances managers, quality relationships with key Coveo partners to grow our business.
• Build creative account strategies that focus on delivering the highest outcomes for our customers based on their very own operations.
• Create comprehensive and compelling business proposals that expose the incredible value of Coveo.
• Assess the resources required, the chances of closure, the process & timing and the financial benefits. This is crucial to the company’s success and so is the ability to report sales activity and track results at all times.
• Step up in the final stages, get the P.O. and consistently achieve quarterly and annual sales quotas.

An A+ sales virtuoso, ready to make a big impact for customers, with AI!

You’re an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You’re passionate about building relationships with customers and  getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading GenAI Enterprise-Ready platforms that TRULY delivers value, then you’re at the right place!

• Expertise: you have Commerce industry experience. Understanding your audience is key to hit the ground running.
• Hunter profile: you’re driven and self-motivated. You are hungry and you have a track record of over-achieving quota to testify. You don't wait for leads to come to you; you set yourself for success.
• Challenger and Consultative sales approach: you consistently become an expert of the most complex technologies you sell in order to deliver high value to your customers.
• Seasoned: you have 8+ years experience managing complex enterprise software sales cycle from business champions to C-levels.
• MEDDPICC certification is a plus.
• You’re humble, curious, creative, open and most importantly, passionate!

We have a fit? Send us your resume and convince us that you are a must-have rather than a nice-to-have. We will contact you if your experience and expertise stand out.

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

*Targeted base salary range for the role is $120,000 - $170,000 plus commissions, restricted share units and other benefits.*

Drive measurable impact across complex industrial value chains!

Coveo’s Strategy & Business Value team is seeking a Senior Business Value Advisor to drive growth and measurable impact within the Manufacturing and Distribution vertical across North America. This role sits at the intersection of industrial complexity, advanced analytics, and executive strategy.

Manufacturing and distribution organizations operate across interconnected value chains spanning website engagement, B2B commerce, aftermarket revenue, service and support efficiency, dealer ecosystems, and employee enablement. In this role, you will quantify and realize value across these environments, translating operational and digital performance into clear financial outcomes and positioning Coveo as a strategic enterprise platform.

As our Senior Business Value Advisor (Manufacturing & Distribution), you will:

• Lead cross functional value assessments across commerce, service, support, website, and workplace environments, identifying revenue growth, margin expansion, and cost efficiency opportunities across the industrial value chain.
• Build integrated financial models that connect operational metrics such as conversion rate, average order value, case volume, self service success, escalation rate, lead generation, margin, and cost to serve to executive level financial outcomes.
• Use advanced Excel modeling and structured data analysis to identify performance gaps, quantify upside potential, and isolate key value drivers.
• Craft compelling, data backed value narratives tailored to executive stakeholders in industrial and manufacturing environments.
• Establish customer experience wide transformation visioning assets that help customers understand how they can evolve their end to end customer and employee experience with Coveo.
• Analyze post implementation performance data to validate realized value across conversion, revenue per visit, average order value, margin, and customer engagement metrics.

Here is what will qualify you for the role:

• 7+ years of experience in consulting, digital transformation, industrial strategy, software-as-a-service (SaaS) value engineering, or a similarly analytical customer-facing role.
• Strong understanding of manufacturing or distribution business models, including business-to-business (B2B) commerce, aftermarket service, dealer networks, or technical support environments.
• Advanced Excel modeling expertise, including scenario analysis and financial projections, with experience analyzing large datasets.
• Demonstrated ability to translate operational metrics into executive-level financial insights with strong communication and storytelling skills.

What will make you stand out:

• Experience acting as a trusted advisor to executive stakeholders in industrial or B2B environments.
• Background in manufacturing, distribution, or industrial technology sectors.
• Familiarity with web analytics platforms such as Google Analytics or Adobe Analytics.
• Working knowledge of structured query language (SQL) and comfort working directly with raw datasets.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Drive measurable impact across complex industrial value chains!

Coveo’s Strategy & Business Value team is seeking a Senior Business Value Advisor to drive growth and measurable impact within the Manufacturing and Distribution vertical across North America. This role sits at the intersection of industrial complexity, advanced analytics, and executive strategy.

Manufacturing and distribution organizations operate across interconnected value chains spanning website engagement, B2B commerce, aftermarket revenue, service and support efficiency, dealer ecosystems, and employee enablement. In this role, you will quantify and realize value across these environments, translating operational and digital performance into clear financial outcomes and positioning Coveo as a strategic enterprise platform.

As our Senior Business Value Advisor (Manufacturing & Distribution), you will:

• Lead cross functional value assessments across commerce, service, support, website, and workplace environments, identifying revenue growth, margin expansion, and cost efficiency opportunities across the industrial value chain.
• Build integrated financial models that connect operational metrics such as conversion rate, average order value, case volume, self service success, escalation rate, lead generation, margin, and cost to serve to executive level financial outcomes.
• Use advanced Excel modeling and structured data analysis to identify performance gaps, quantify upside potential, and isolate key value drivers.
• Craft compelling, data backed value narratives tailored to executive stakeholders in industrial and manufacturing environments.
• Establish customer experience wide transformation visioning assets that help customers understand how they can evolve their end to end customer and employee experience with Coveo.
• Analyze post implementation performance data to validate realized value across conversion, revenue per visit, average order value, margin, and customer engagement metrics.

Here is what will qualify you for the role:

• 7+ years of experience in consulting, digital transformation, industrial strategy, software-as-a-service (SaaS) value engineering, or a similarly analytical customer-facing role.
• Strong understanding of manufacturing or distribution business models, including business-to-business (B2B) commerce, aftermarket service, dealer networks, or technical support environments.
• Advanced Excel modeling expertise, including scenario analysis and financial projections, with experience analyzing large datasets.
• Demonstrated ability to translate operational metrics into executive-level financial insights with strong communication and storytelling skills.

What will make you stand out:

• Experience acting as a trusted advisor to executive stakeholders in industrial or B2B environments.
• Background in manufacturing, distribution, or industrial technology sectors.
• Familiarity with web analytics platforms such as Google Analytics or Adobe Analytics.
• Working knowledge of structured query language (SQL) and comfort working directly with raw datasets.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Turn digital commerce performance into measurable enterprise impact!

Coveo’s Strategy & Business Value team is seeking a Senior Business Value Advisor - Commerce to support our North America growth strategy. This role anchors deep commerce expertise within a broader enterprise mandate: articulating and realizing value across the full customer and employee experience lifecycle. You will partner closely with Sales, Account Management, Solution Engineering, Customer Success, and Product to lead value assessments during the sales cycle and drive long term value realization across our installed base.

Coveo is uniquely positioned across the enterprise value chain, from digital lead generation and website engagement, to B2B and B2C commerce, to customer self service and agent enablement, to workplace search that drives employee productivity. In this role, you will analyze large datasets, build rigorous financial models, and connect cross functional performance metrics into a unified executive narrative. Your mission is to translate cross channel digital performance into clear financial outcomes, build compelling enterprise level business cases, and ensure customers continuously measure and realize value from Coveo across use cases.

As our Senior Business Value Advisor - Commerce, you will:

• Lead data driven value assessments by partnering with stakeholders across digital, commerce, service, support, and analytics teams to gather and analyze large datasets spanning traffic, engagement, conversion, revenue, margin, case deflection, cost to serve, and employee productivity.
• Use advanced Excel modeling and structured data analysis to identify performance gaps, quantify upside potential, isolate key value drivers, and translate digital performance metrics into incremental revenue, profitability impact, and ROI.
• Build rigorous financial models and executive ready business cases anchored in end to end customer experience flows and tailored to senior stakeholders.
• Define measurable success criteria aligned with the original business case and customer strategic objectives, establishing baseline metrics and cross functional impact measurement frameworks.
• Analyze post implementation performance data to validate realized value across conversion, revenue per visit, average order value, margin, engagement, and operational efficiency metrics, producing ROI reporting grounded in actual performance data.
• Partner with Customer Success and Account teams to embed value realization into long term account strategy, identify optimization and expansion opportunities, and ensure value tracking becomes an ongoing discipline rather than a one time exercise.

Here is what will qualify you for the role:

• 7+ years of experience in consulting, digital strategy, e-commerce analytics, software-as-a-service (SaaS) value engineering, or a similar analytical customer-facing role.
• Strong understanding of digital commerce key performance indicators (KPIs) such as conversion rate, revenue per visit, average order value, margin, and customer lifetime value.
• Advanced Excel modeling skills, including scenario analysis and financial projections, with experience working with large datasets.
• Executive-level communication skills with the ability to translate complex analysis into clear, persuasive business insights.

What will make you stand out:

• Experience working directly with customer analytics or data teams and navigating raw datasets independently.
• Familiarity with web analytics platforms such as Google Analytics or Adobe Analytics.
• Experience in AI-driven commerce, personalization, or search technologies.
• Working knowledge of structured query language (SQL) for independent data analysis.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Turn digital commerce performance into measurable enterprise impact!

Coveo’s Strategy & Business Value team is seeking a Senior Business Value Advisor - Commerce to support our North America growth strategy. This role anchors deep commerce expertise within a broader enterprise mandate: articulating and realizing value across the full customer and employee experience lifecycle. You will partner closely with Sales, Account Management, Solution Engineering, Customer Success, and Product to lead value assessments during the sales cycle and drive long term value realization across our installed base.

Coveo is uniquely positioned across the enterprise value chain, from digital lead generation and website engagement, to B2B and B2C commerce, to customer self service and agent enablement, to workplace search that drives employee productivity. In this role, you will analyze large datasets, build rigorous financial models, and connect cross functional performance metrics into a unified executive narrative. Your mission is to translate cross channel digital performance into clear financial outcomes, build compelling enterprise level business cases, and ensure customers continuously measure and realize value from Coveo across use cases.

As our Senior Business Value Advisor - Commerce, you will:

• Lead data driven value assessments by partnering with stakeholders across digital, commerce, service, support, and analytics teams to gather and analyze large datasets spanning traffic, engagement, conversion, revenue, margin, case deflection, cost to serve, and employee productivity.
• Use advanced Excel modeling and structured data analysis to identify performance gaps, quantify upside potential, isolate key value drivers, and translate digital performance metrics into incremental revenue, profitability impact, and ROI.
• Build rigorous financial models and executive ready business cases anchored in end to end customer experience flows and tailored to senior stakeholders.
• Define measurable success criteria aligned with the original business case and customer strategic objectives, establishing baseline metrics and cross functional impact measurement frameworks.
• Analyze post implementation performance data to validate realized value across conversion, revenue per visit, average order value, margin, engagement, and operational efficiency metrics, producing ROI reporting grounded in actual performance data.
• Partner with Customer Success and Account teams to embed value realization into long term account strategy, identify optimization and expansion opportunities, and ensure value tracking becomes an ongoing discipline rather than a one time exercise.

Here is what will qualify you for the role:

• 7+ years of experience in consulting, digital strategy, e-commerce analytics, software-as-a-service (SaaS) value engineering, or a similar analytical customer-facing role.
• Strong understanding of digital commerce key performance indicators (KPIs) such as conversion rate, revenue per visit, average order value, margin, and customer lifetime value.
• Advanced Excel modeling skills, including scenario analysis and financial projections, with experience working with large datasets.
• Executive-level communication skills with the ability to translate complex analysis into clear, persuasive business insights.

What will make you stand out:

• Experience working directly with customer analytics or data teams and navigating raw datasets independently.
• Familiarity with web analytics platforms such as Google Analytics or Adobe Analytics.
• Experience in AI-driven commerce, personalization, or search technologies.
• Working knowledge of structured query language (SQL) for independent data analysis.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Drive AI transformation within the world’s most strategic enterprises.

Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.

You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.

As our Senior Account Manager, you will:

• Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
  Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
• Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
• Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
• Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
• Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention

Here is what will qualify you for the role:

• 6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
• Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
• Strong executive presence and experience engaging C-suite and senior technology leaders
• Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
• Bilingual, English and French

What will make you stand out:

• Experience managing highly complex, global strategic accounts
• Strong business acumen with the ability to align technical solutions to measurable business outcomes
• Ability to influence cross-functional stakeholders internally and externally
• Thrives in high-growth, fast-paced environments with a collaborative mindset

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Drive AI transformation within the world’s most strategic enterprises.

Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.

You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.

As our Senior Account Manager, you will:

• Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
  Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
• Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
• Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
• Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
• Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention

Here is what will qualify you for the role:

• 6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
• Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
• Strong executive presence and experience engaging C-suite and senior technology leaders
• Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
• Bilingual, English and French

What will make you stand out:

• Experience managing highly complex, global strategic accounts
• Strong business acumen with the ability to align technical solutions to measurable business outcomes
• Ability to influence cross-functional stakeholders internally and externally
• Thrives in high-growth, fast-paced environments with a collaborative mindset

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Engineering Smarter Commerce to Convert, Scale, and Win

Have you ever wanted to help commerce teams unlock the full potential of artificial intelligence to drive relevance, conversion, and growth? As our Senior Solution Engineer - Commerce, you’ll partner closely with prospects to uncover their business and technical needs, frame the right solution, and demonstrate the unique value Coveo brings to modern digital commerce.

You’ll join a collaborative Sales team that thrives on consultative selling, technical depth, and competitive excellence. If you enjoy translating complex technology into compelling business outcomes and winning alongside driven teammates, this role will feel like home.

As one of our Senior Solution Engineers, you will:

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Commerce solutions to support confident buying decisions.
• Conduct deep technical and business discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation process.
• Build and deliver tailored, competitive demos that highlight relevant commerce capabilities, key differentiators, and measurable business value.
• Lead the technical components of Proofs of Concept, collaborating cross-functionally to deliver solutions aligned with complex ecommerce use cases.
• Act as the technical owner for RFIs and RFPs, ensuring responses are accurate, compelling, and strategically position Coveo in competitive environments.
• Serve as a trusted commerce advisor and Coveo evangelist by providing strategic guidance and representing Coveo at select conferences, industry events, and customer engagements.

Here is what will qualify you for the role:

• 8+ years of experience in the field as Presales / Sales Engineer/ Solution Consultant. Strong demo, POC and competitive benchmarking practices are part of your approach. You regularly represent the voice of the customer with product management.
• You may also have moved from Professional Services. You are great at scoping a project and determining key drivers to win a deal
• Commerce platform expertise (B2B or B2C) with technical and business requirements discovery experience in an ecommerce context. i.e. SAP, Salesforce, Magento, Shopify; CMS experience is a plus.
• AI/ML expertise with Search and Commerce related models (e.g. query suggestions, product recommendation models, generative answering, etc.).
• Able to navigate medium to large organizations and global enterprise (roles and responsibilities, departments, etc)
• Programming skills with Python and Javascript and experience with APIs (Postman) will be the right skillset to make you successful in this role.
• Able to travel minimum 30% of the time.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Turn product innovation into impactful learning experiences.

Are you passionate about making complex AI-powered products easy to understand and adopt? As a Technical Enablement Manager for Commerce, you’ll play a key role in equipping teams, partners, and customers with the knowledge they need to succeed.

You’ll work at the intersection of Product, Marketing, and Enablement to transform releases into scalable, engaging learning experiences. Join us to help bridge innovation and execution while contributing to the success of Coveo’s Commerce platform.

As our Technical Enablement Manager, you will:

• Contribute to the enablement strategy for Commerce product releases, supporting internal and external readiness
• Partner with Product, Product Marketing, and Enablement teams to translate new features into effective learning experiences
• Build and improve scalable frameworks for readiness milestones, communications, and enablement assets
• Act as a key liaison for enablement within the Commerce line of business, ensuring alignment with go-to-market initiatives
• Develop and maintain engaging enablement resources (courses, job aids, demos, and workshops) for internal teams, partners, and customers
• Support the measurement and continuous improvement of enablement effectiveness through relevant metrics

Here is what will qualify you for the role:

• Proven experience in product enablement, operations, or software implementation, ideally in software-as-a-service (SaaS) or business-to-business (B2B) technology
• Experience contributing to cross-functional release readiness initiatives involving Product, Marketing, and Customer Success
• Strong understanding of go-to-market teams as key audiences when designing enablement strategies
• Excellent organizational, communication, and program management skills in fast-paced environments

What would make you stand out:

• Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms
• Familiarity with adult learning principles, instructional design, and tools such as learning management systems (LMS) or learning analytics
• Experience building or improving process frameworks across distributed teams
• Analytical mindset with a focus on measuring impact and improving learning effectiveness

Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-remote

Turn product innovation into impactful learning experiences.

Are you passionate about making complex AI-powered products easy to understand and adopt? As a Technical Enablement Manager for Commerce, you’ll play a key role in equipping teams, partners, and customers with the knowledge they need to succeed.

You’ll work at the intersection of Product, Marketing, and Enablement to transform releases into scalable, engaging learning experiences. Join us to help bridge innovation and execution while contributing to the success of Coveo’s Commerce platform.

As our Technical Enablement Manager, you will:

• Contribute to the enablement strategy for Commerce product releases, supporting internal and external readiness
• Partner with Product, Product Marketing, and Enablement teams to translate new features into effective learning experiences
• Build and improve scalable frameworks for readiness milestones, communications, and enablement assets
• Act as a key liaison for enablement within the Commerce line of business, ensuring alignment with go-to-market initiatives
• Develop and maintain engaging enablement resources (courses, job aids, demos, and workshops) for internal teams, partners, and customers
• Support the measurement and continuous improvement of enablement effectiveness through relevant metrics

Here is what will qualify you for the role:

• Proven experience in product enablement, operations, or software implementation, ideally in software-as-a-service (SaaS) or business-to-business (B2B) technology
• Experience contributing to cross-functional release readiness initiatives involving Product, Marketing, and Customer Success
• Strong understanding of go-to-market teams as key audiences when designing enablement strategies
• Excellent organizational, communication, and program management skills in fast-paced environments

What would make you stand out:

• Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms
• Familiarity with adult learning principles, instructional design, and tools such as learning management systems (LMS) or learning analytics
• Experience building or improving process frameworks across distributed teams
• Analytical mindset with a focus on measuring impact and improving learning effectiveness

Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-remote

Lead the evolution of scalable architectures for enterprise success

How do you ensure that every technical engagement not only works today, but scales seamlessly tomorrow? As our Senior Manager, Forward Deployed Engineering, you’ll define and elevate how Coveo delivers resilient, scalable architectures across our most strategic customers.

You’ll lead a team at the intersection of architecture, value realization, and technical strategy, influencing how we design, govern, and expand complex solutions. This is a highly visible role where your impact will be felt across teams, customers, and the long-term success of our platform.

As our Senior Manager, Forward Deployed Engineering, you will:

• Lead and grow a team of Forward Deployed Engineers (FDEs) and / or Technical Engagement Managers (TEMs) supporting strategic accounts and complex expansion initiatives
• Define and enforce technical governance frameworks, including architecture validation, execution gating, and risk mitigation
• Ensure architectural coherence, scalability, and long-term sustainability across customer solutions
• Partner early in discovery and solution design to challenge assumptions and ensure feasibility
• Establish clear technical guardrails, handoffs, and decision frameworks across Technical Solutions, Field Delivery, and Professional Services teams
• Intervene in high-risk engagements to stabilize architectures and prevent systemic issues

Here is what will qualify you for the role:

• 10+ years of experience in enterprise software, including architecture, solution engineering, or technical consulting
• Proven experience leading complex, cross-functional technical programs
• Strong expertise in enterprise architecture, integrations, and data systems
• Experience managing and developing technical teams while influencing senior stakeholders

What will make you stand out:

• Ability to operate seamlessly between strategic thinking and hands-on technical problem-solving
• Experience in customer-facing roles with global enterprise clients
• Strong judgment in navigating ambiguity and preventing long-term technical debt
• Track record of driving alignment between business objectives and technical execution

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Build the admin experience that powers the backbone of our customers implementations

What if your code could directly shape how users manage, monitor, and scale their Coveo experience? You’ll take ownership of complex frontend features in our admin platform, driving both usability and technical excellence.

You’ll join a team that values autonomy, strong engineering practices, and thoughtful collaboration with UX and backend teams to deliver cohesive, high-impact features.

As a Senior Frontend Developer, you will:

• Own and deliver end-to-end frontend features within the admin interface (permissions, monitoring, and more)
• Build scalable and maintainable components using TypeScript and React
• Leverage and contribute to our design system to ensure consistency and quality across the platform
• Own the frontend part of features and collaborate closely with a strong backend team to deliver end-to-end functionality
• Lead technical discussions, break down projects, and ensure successful delivery from concept to production
• Contribute to code reviews and uphold strong engineering best practices across the team 

Here is what will qualify you for the role:

• Strong experience with TypeScript and React, including modern frontend frameworks
• Experience working with design systems and building reusable components
• Solid understanding of API integration and frontend/backend interactions
• Ability to own projects end-to-end, including planning, structuring, and delivering technical solutions

What will make you stand out:

• Experience with tools like TanStack or similar libraries
• Strong testing practices (unit, integration, end-to-end) with tools like Playwright/Vitest or equivalent
• Comfortable collaborating in both English and French

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-hybrid

Push the boundaries of what Coveo can do, one solution at a time

How do you turn ambitious use cases into real, working solutions that prove their value fast? As a Forward Deployed Engineer, you bring ideas to life through hands-on prototyping, transforming complex requirements into tangible, high-impact solutions.

You’ll operate at the edge of what’s possible with Coveo, working directly with customers and internal teams to validate new use cases, push product boundaries, and shape what comes next, before it reaches production.

As our Forward Deployed Engineer, you will:

• Disambiguate and refine customer needs and requirements to shape a clear and compelling use case and solution
• Build working prototypes and technical proofs based on approved use cases and architectures
• Translate business and architectural requirements into functional, testable solutions
• Validate feasibility, performance, and scalability through hands-on experimentation
• Iterate quickly to refine solutions and accelerate readiness for production
• Collaborate closely with Technical Engagement Managers and Technical Success Architects to ensure alignment with architectural direction
• Generate reusable solution patterns and share implementation insights across teams

Here is what will qualify you for the role:

• 7+ years of hands-on experience in software engineering, system integration, or related fields
• Strong ability to prototype across application programming interfaces (API), data pipelines, and front-end/back-end systems
• Experience working in ambiguous, high-impact environments requiring rapid iteration
• Strong problem-solving skills with an experimentation-driven mindset

What will make you stand out:

• Experience working directly with customers in technical, solution-oriented roles
• Ability to navigate between business context and deep technical execution
• Curiosity and drive to explore new approaches and push product capabilities further
• Experience contributing insights that influence product or platform evolution

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Drive AI transformation within the world’s most strategic enterprises.

Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.

You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.

As our Senior Enterprise Account Manager, you will:

• Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
  Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
• Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
• Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
• Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
• Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention

Here is what will qualify you for the role:

• 10+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
• Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
• Strong executive presence and experience engaging C-suite and senior technology leaders
• Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts

What will make you stand out:

• Experience managing highly complex, global strategic accounts
• Strong business acumen with the ability to align technical solutions to measurable business outcomes
• Ability to influence cross-functional stakeholders internally and externally
• Thrives in high-growth, fast-paced environments with a collaborative mindset

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-remote

Drive AI transformation within the world’s most strategic enterprises.

Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.

You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.

As our Senior Enterprise Account Manager, you will:

• Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
  Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
• Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
• Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
• Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
• Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention

Here is what will qualify you for the role:

• 10+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
• Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
• Strong executive presence and experience engaging C-suite and senior technology leaders
• Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts

What will make you stand out:

• Experience managing highly complex, global strategic accounts
• Strong business acumen with the ability to align technical solutions to measurable business outcomes
• Ability to influence cross-functional stakeholders internally and externally
• Thrives in high-growth, fast-paced environments with a collaborative mindset

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-remote

Passionate about AI? Join our account management team, where you will play a pivotal role in introducing cutting-edge AI solutions to our customers.

As a Senior Account Manager at Coveo, your experience in growing an existing customer base of major accounts will be key in managing the entire sales cycle of customers across a variety of industries.

You’ll develop strategies to expand and continuously drive incremental value/revenue and customer satisfaction from our AI Platform. You are passionate and laser focused on customer business outcomes, and just as passionate about cutting edge AI solutions. You have the ability to navigate global, complex accounts, have a strong business acumen, and are comfortable working with C-Suite and Senior IT/ Digital Leaders. 

Interested in learning more? Here’s what your responsibilities will look like:

• Developing and executing against a comprehensive territory consisting of a portfolio of existing major customers, acting as the primary point of contact and owning the customer interface throughout the engagement.
• Leveraging existing relationships and forging new ones with the CXO level within target accounts. You’ll establish trust and credibility by positioning yourself as a trusted advisor capable of addressing complex business challenges, while demonstrating empathy, active listening, and resilience.
• Creating and maintaining effective and specific account plans to ensure an overall long-term strategy, aligned to customer business objectives. to ensure revenue target delivery and expected growth.
• Negotiation and closing deals: Use your experience in negotiating complex, global deals to navigate intricate procurement processes.
• Collaborating with internal stakeholders to create a compelling strategy based on client needs while maximizing company value.
• Working closely with cross-functional teams including customer success, marketing, product, renewals, and customer support to align strategies and ensure client satisfaction. You’ll also communicate client needs and feedback to internal teams to drive product and customer satisfaction improvement and innovation.
• Meeting / exceeding quarterly revenue and goal targets. 

An A+ sales virtuoso, ready to make a big impact for customers and Coveo, with AI!

You’re an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You’re passionate about building relationships with customers and getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading GenAI Enterprise-Ready platforms that TRULY delivers value, then you’re at the right place!

Here’s what we’re looking for: 

• 8+ years' experience exceeding sales quotas, expanding existing customer accounts in software/SaaS. You’ve sold innovative technologies before and introduced new concepts to major accounts (AI, Big Data, Cloud, etc).
• Comfortable selling to C-Suite, CIOs, Senior IT executives, Senior LOB executives.
• Strong foundation in Strategic Account approach that aligns solutions to customer strategies to drive expansion. 
• Quota carrying to expand existing named accounts, while maintaining high CSAT/retention for your named accounts. 
• Skilled at building and managing a strong pipeline for your portfolio. Expertise in identifying high-potential leads, nurturing relationships, and strategically advance opportunities through the sales cycle within key accounts.
• A natural, collaborative leader who thrives in growth-stage companies, leveraging resources for success. You’re humble, curious, creative, open and above all, passionate!
• Fluent in English and German.

So, are you in?

If that sounds exciting, you just might be the right fit! Show us you are a must-have rather than a nice-to-have - send us your resume and join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

#li-remote

Passionate about AI? Join our account management team, where you will play a pivotal role in introducing cutting-edge AI solutions to our customers.

As a Senior Account Manager at Coveo, your experience in growing an existing customer base of major accounts will be key in managing the entire sales cycle of customers across a variety of industries.

You’ll develop strategies to expand and continuously drive incremental value/revenue and customer satisfaction from our AI Platform. You are passionate and laser focused on customer business outcomes, and just as passionate about cutting edge AI solutions. You have the ability to navigate global, complex accounts, have a strong business acumen, and are comfortable working with C-Suite and Senior IT/ Digital Leaders. 

Interested in learning more? Here’s what your responsibilities will look like:

• Developing and executing against a comprehensive territory consisting of a portfolio of existing major customers, acting as the primary point of contact and owning the customer interface throughout the engagement.
• Leveraging existing relationships and forging new ones with the CXO level within target accounts. You’ll establish trust and credibility by positioning yourself as a trusted advisor capable of addressing complex business challenges, while demonstrating empathy, active listening, and resilience.
• Creating and maintaining effective and specific account plans to ensure an overall long-term strategy, aligned to customer business objectives. to ensure revenue target delivery and expected growth.
• Negotiation and closing deals: Use your experience in negotiating complex, global deals to navigate intricate procurement processes.
• Collaborating with internal stakeholders to create a compelling strategy based on client needs while maximizing company value.
• Working closely with cross-functional teams including customer success, marketing, product, renewals, and customer support to align strategies and ensure client satisfaction. You’ll also communicate client needs and feedback to internal teams to drive product and customer satisfaction improvement and innovation.
• Meeting / exceeding quarterly revenue and goal targets. 

An A+ sales virtuoso, ready to make a big impact for customers and Coveo, with AI!

You’re an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You’re passionate about building relationships with customers and getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading GenAI Enterprise-Ready platforms that TRULY delivers value, then you’re at the right place!

Here’s what we’re looking for: 

• 8+ years' experience exceeding sales quotas, expanding existing customer accounts in software/SaaS. You’ve sold innovative technologies before and introduced new concepts to major accounts (AI, Big Data, Cloud, etc).
• Comfortable selling to C-Suite, CIOs, Senior IT executives, Senior LOB executives.
• Strong foundation in Strategic Account approach that aligns solutions to customer strategies to drive expansion. 
• Quota carrying to expand existing named accounts, while maintaining high CSAT/retention for your named accounts. 
• Skilled at building and managing a strong pipeline for your portfolio. Expertise in identifying high-potential leads, nurturing relationships, and strategically advance opportunities through the sales cycle within key accounts.
• A natural, collaborative leader who thrives in growth-stage companies, leveraging resources for success. You’re humble, curious, creative, open and above all, passionate!
• Fluent in English and German.

So, are you in?

If that sounds exciting, you just might be the right fit! Show us you are a must-have rather than a nice-to-have - send us your resume and join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

#li-remote

Showcase transformative AI. Shape smarter customer experiences. 

Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience? As our Senior Solution Engineer, you’ll partner closely with prospects to uncover their needs, frame the right solution, and demonstrate the unique value Coveo brings to the world of Service & Knowledge.

You’ll join a passionate Sales team that thrives on collaboration, creativity, and consultative expertise. If you love turning complex technology into crisp, compelling value, and winning alongside people who care, this role will feel like home.

As one of our Senior Solution Engineers, you will:

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Service & Knowledge solutions to support confident buying decisions.
• Conduct deep technical discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation.
• Build and deliver tailored demos that highlight relevant capabilities, differentiators, and clear business value in competitive environments.
• Lead technical components of Proofs of Concept and serve as the technical owner for RFIs/RFPs, collaborating cross-functionally to position Coveo for success.
• Act as a trusted advisor by providing strategic guidance on AI-powered digital transformation and aligning our capabilities with long-term customer outcomes.
• Build durable, trust-based relationships with stakeholders while representing Coveo at select events, conferences, and industry engagements.

Here is what will qualify you for the role: 

• 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant) with strong demo, POC, and competitive positioning practices.
• Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset.
• Working knowledge of AI, machine learning, and search-related models (query suggestions, generative answering, etc.).
• Programming familiarity (Python, JavaScript) and experience working with APIs (e.g., Postman).
• Ability to navigate medium and large enterprises with ease — stakeholders, processes, and decision structures.
• A consultative mindset backed by excellent storytelling and technical communication skills.
• Experience representing the voice of the customer to product teams.
• Comfortable with travel up to 30–50%.

Do you think you can bring this role to life? Or add your own colour? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Showcase transformative AI. Shape smarter customer experiences. 

Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience? As our Senior Solution Engineer, you’ll partner closely with prospects to uncover their needs, frame the right solution, and demonstrate the unique value Coveo brings to the world of Service & Knowledge.

You’ll join a passionate Sales team that thrives on collaboration, creativity, and consultative expertise. If you love turning complex technology into crisp, compelling value, and winning alongside people who care, this role will feel like home.

As one of our Senior Solution Engineers, you will:

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Service & Knowledge solutions to support confident buying decisions.
• Conduct deep technical discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation.
• Build and deliver tailored demos that highlight relevant capabilities, differentiators, and clear business value in competitive environments.
• Lead technical components of Proofs of Concept and serve as the technical owner for RFIs/RFPs, collaborating cross-functionally to position Coveo for success.
• Act as a trusted advisor by providing strategic guidance on AI-powered digital transformation and aligning our capabilities with long-term customer outcomes.
• Build durable, trust-based relationships with stakeholders while representing Coveo at select events, conferences, and industry engagements.

Here is what will qualify you for the role: 

• 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant) with strong demo, POC, and competitive positioning practices.
• Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset.
• Working knowledge of AI, machine learning, and search-related models (query suggestions, generative answering, etc.).
• Programming familiarity (Python, JavaScript) and experience working with APIs (e.g., Postman).
• Ability to navigate medium and large enterprises with ease — stakeholders, processes, and decision structures.
• A consultative mindset backed by excellent storytelling and technical communication skills.
• Experience representing the voice of the customer to product teams.
• Comfortable with travel up to 30–50%.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Showcase transformative AI. Shape smarter customer experiences. 

Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience? As our Senior Solution Engineer, you’ll partner closely with prospects to uncover their needs, frame the right solution, and demonstrate the unique value Coveo brings to the world of Service & Knowledge.

You’ll join a passionate Sales team that thrives on collaboration, creativity, and consultative expertise. If you love turning complex technology into crisp, compelling value, and winning alongside people who care, this role will feel like home.

As one of our Senior Solution Engineers, you will:

• Guide prospective customers in understanding, comparing, and evaluating Coveo’s Service & Knowledge solutions to support confident buying decisions.
• Conduct deep technical discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation.
• Build and deliver tailored demos that highlight relevant capabilities, differentiators, and clear business value in competitive environments.
• Lead technical components of Proofs of Concept and serve as the technical owner for RFIs/RFPs, collaborating cross-functionally to position Coveo for success.
• Act as a trusted advisor by providing strategic guidance on AI-powered digital transformation and aligning our capabilities with long-term customer outcomes.
• Build durable, trust-based relationships with stakeholders while representing Coveo at select events, conferences, and industry engagements.

Here is what will qualify you for the role: 

• 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant) with strong demo, POC, and competitive positioning practices.
• Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset.
• Working knowledge of AI, machine learning, and search-related models (query suggestions, generative answering, etc.).
• Programming familiarity (Python, JavaScript) and experience working with APIs (e.g., Postman).
• Ability to navigate medium and large enterprises with ease — stakeholders, processes, and decision structures.
• A consultative mindset backed by excellent storytelling and technical communication skills.
• Experience representing the voice of the customer to product teams.
• Comfortable with travel up to 30–50%.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Are you passionate about the transformative power of AI in eCommerce? Join us and play a pivotal role in introducing cutting-edge AI solutions to the US market.

Coveo’s Commerce LoB drives AI-Powered personalized experiences on B2B and B2C commerce websites. With a strong technical team already in place, great existing customers and a game-changing technology, we are looking for self-driven Account Executives that will help us take this unlimited potential to the next level. 

As an Enterprise Account Executive at Coveo, you will be at the forefront of our mission to revolutionize the way businesses deliver profitable, relevant experiences. Your role will be pivotal in identifying and engaging with enterprise clients, driving transformative sales, and forging lasting relationships.

Curious to see what your impact could be? Hear it directly from our customer at Freedom Furniture

Interested in learning more? Here’s what your responsibilities will look like:

• Passionately represent our company, share our vision and develop relationships. As an individual contributor, you will also participate to key events to generate business opportunities.
• Build and maintain, along with our alliances managers, quality relationships with key Coveo partners to grow our business.
• Build creative account strategies that focus on delivering the highest outcomes for our customers based on their very own operations.
• Create comprehensive and compelling business proposals that expose the incredible value of Coveo.
• Assess the resources required, the chances of closure, the process & timing and the financial benefits. This is crucial to the company’s success and so is the ability to report sales activity and track results at all times.
• Step up in the final stages, get the P.O. and consistently achieve quarterly and annual sales quotas.

An A+ sales virtuoso, ready to make a big impact for customers, with AI!

You’re an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You’re passionate about building relationships with customers and  getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading Commerce solutions that TRULY delivers value, then you’re at the right place! Here’s what we are looking for:

• You’re humble, curious, creative, rigorous and most importantly, passionate!
• Seasoned: you have 5+ years experience managing complex enterprise software sales cycle from business champions to C-levels.
• Expertise: you have experience selling Commerce solutions and know the ecosystem. Understanding the space is key to hitting the ground running.
• Hunter profile: you’re driven and self-motivated. You are hungry and you have a track record of over-achieving quota to testify. You don't wait for leads to come to you; you set yourself for success.
• Challenger and Consultative sales approach: you consistently become an expert of the most complex technologies you sell in order to deliver high value to your customers.
• MEDDPICC certification is a plus

We're not hiring for this role just yet; but we’re always committed to connecting with exceptional talent. Our team will reach out if your experience and expertise stand out.

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Build the teams that power our go-to-market success!

What if your hiring strategy directly shaped how the world’s leading brands discover, buy, and grow with Coveo? At Coveo, building high-performing go-to-market teams is central to our growth strategy. Our global expansion is fueled by the talent acquisition partners who attract and hire the people behind our revenue engine.

You’ll work closely with GTM executive leaders, acting as a strategic partner to design, attract, and scale teams across Sales, Marketing, Customer Experience and Partnerships. Choosing Coveo means helping shape the talent strategy behind an AI-powered platform trusted by some of the world’s most recognized brands.

As one of our Senior GTM Talent Partner, you will:

• Own and drive end-to-end recruitment strategies across our go-to-market functions, aligning hiring priorities with Coveo’s growth objectives and revenue strategy.

• Act as a strategic talent partner to GTM executive leaders and senior managers, contributing to strategic hiring discussions and advising on talent strategy, market conditions, and scalable team design.

• Design and execute inclusive, high-quality recruitment processes across North America and Europe, from crafting compelling job descriptions to structuring fair, competency-based interviews, while ensuring rigorous documentation and data integrity within our applicant tracking system (ATS) and related tools.

• Build and refine long-term talent attraction strategies, proactively identifying target talent pools and strengthening Coveo’s positioning to consistently attract and engage top-performing GTM profiles.

• Leverage recruitment data, market intelligence, and industry trends to continuously refine sourcing, interviewing, and evaluation approaches to elevate hiring quality and predictability.

• Represent Coveo in targeted talent attraction initiatives, industry events, and community engagements (including occasional evenings or weekends), reinforcing our presence within key GTM talent ecosystems.

Here is what will qualify you for the role:

• 5+ years of experience in talent acquisition, with a strong focus on go-to-market recruitment (Sales, Marketing, Customer Experience, Partnerships) within complex, fast-growing organizations.

• Demonstrated experience partnering with senior GTM leaders and influencing strategic hiring decisions through data-driven insights and market expertise.

• Proven ability to design and execute end-to-end recruitment strategies across multiple regions, including proactive sourcing and structured, competency-based interviewing.

• Strong understanding of GTM talent markets, including revenue-generating and customer-facing roles, with the ability to engage highly competitive profiles with credibility and depth.

What will make you stand out:

• Strong business acumen and understanding of revenue models, pipeline generation, and customer lifecycle dynamics.

• Experience supporting high-growth or scaling GTM organizations within the technology (ideally SaaS) space across North America and Europe.

• Track record of building proactive talent pipelines in competitive, performance-driven markets.

• Comfort using recruitment analytics and market intelligence to influence workforce planning and elevate hiring quality.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is ALWAYS looking for top talent.

You don't see the role for your skills? Submit your resume and we might create one just for you.

If you’re looking for an internship, no need to apply here! All opportunities will be posted on our Careers page.
Not sure when we recruit? Here’s a quick guide:

Coveo is ALWAYS looking for top talent.

You don't see the role for your skills? Submit your resume and we might create one just for you.

If you’re looking for an internship, no need to apply here! All opportunities will be posted on our Careers page.
Not sure when we recruit? Here’s a quick guide: