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GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits within that ecosystem, with a focus on enabling our customer-facing GTM teams through AI-powered tools and workflows.
As a Product Manager, GTM Systems, you will define and drive how AI is applied across our GTM systems. This includes identifying high-impact use cases, evaluating and integrating first-party and third-party tools, and ensuring solutions work seamlessly within the broader GTM ecosystem.
You will partner closely with engineering, technical architects, design, analytics, operations, and enablement to turn business needs into production-ready solutions that improve how sales, marketing, and customer teams operate day to day.
You will own the product lifecycle from problem definition through execution and adoption, including rapid prototyping to explore and validate ideas. You will set priorities and make tradeoffs that balance speed with long-term system health.
Success in this role requires strong product judgment, systems thinking, and a practical understanding of applied AI in operational environments.
Shape and drive the AI roadmap and priorities for GTM systems
Define and operationalize AI-driven workflows
Deliver AI-powered solutions end to end
Drive adoption and business impact
Ready to apply?
Apply to Dropbox
GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits within that ecosystem, with a focus on enabling our customer-facing GTM teams through AI-powered tools and workflows.
As a Product Manager, GTM Systems, you will define and drive how AI is applied across our GTM systems. This includes identifying high-impact use cases, evaluating and integrating first-party and third-party tools, and ensuring solutions work seamlessly within the broader GTM ecosystem.
You will partner closely with engineering, technical architects, design, analytics, operations, and enablement to turn business needs into production-ready solutions that improve how sales, marketing, and customer teams operate day to day.
You will own the product lifecycle from problem definition through execution and adoption, including rapid prototyping to explore and validate ideas. You will set priorities and make tradeoffs that balance speed with long-term system health.
Success in this role requires strong product judgment, systems thinking, and a practical understanding of applied AI in operational environments.
Shape and drive the AI roadmap and priorities for GTM systems
Define and operationalize AI-driven workflows
Deliver AI-powered solutions end to end
Drive adoption and business impact
US Zone 1
This role is not available in Zone 1
Ready to apply?
Apply to Dropbox
GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits at the center of that ecosystem.
As a Technical Architect, you will define how our GTM platforms work together in practice. That means translating business strategy and process into scalable system design across Salesforce, marketing automation, customer success, support platforms, and our broader data and AI stack.
This is not a pure “draw the diagram” architecture role. You will work directly with engineering, product, operations, and data teams to ensure what we design is actually buildable, adopted, and durable. You’ll help us move faster with fewer handoffs, while keeping a high bar for data quality, system integrity, and long-term maintainability.
US Zone 1
This role is not available in Zone 1
Ready to apply?
Apply to Dropbox
Share this job
GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits at the center of that ecosystem.
As a Technical Architect, you will define how our GTM platforms work together in practice. That means translating business strategy and process into scalable system design across Salesforce, marketing automation, customer success, support platforms, and our broader data and AI stack.
This is not a pure “draw the diagram” architecture role. You will work directly with engineering, product, operations, and data teams to ensure what we design is actually buildable, adopted, and durable. You’ll help us move faster with fewer handoffs, while keeping a high bar for data quality, system integrity, and long-term maintainability.
Ready to apply?
Apply to Dropbox
As a Customer Systems Administrator on the Customer Systems team within Dropbox's Go-To-Market organization, you will play a crucial role in platform administration, access governance, and operational reliability across the systems that power Dropbox's customer-facing operations. Day to day, you'll be configuring and maintaining platforms across the customer lifecycle, enforcing security and access control policies, and driving AI-powered tooling and automations. You'll gain direct ownership of production systems that the business relies on daily, deep cross-functional exposure to Engineering and Customer Experience and Success, access to industry-leading AI tooling, and the opportunity to shape how customer tooling scales at Dropbox.
US Zone 1
This role is not available in Zone 1
Ready to apply?
Apply to Dropbox
As a Customer Systems Administrator on the Customer Systems team within Dropbox's Go-To-Market organization, you will play a crucial role in platform administration, access governance, and operational reliability across the systems that power Dropbox's customer-facing operations. Day to day, you'll be configuring and maintaining platforms across the customer lifecycle, enforcing security and access control policies, and driving AI-powered tooling and automations. You'll gain direct ownership of production systems that the business relies on daily, deep cross-functional exposure to Engineering and Customer Experience and Success, access to industry-leading AI tooling, and the opportunity to shape how customer tooling scales at Dropbox.
Ready to apply?
Apply to Dropbox
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