Staff GenAI Research Scientist - Retrieval

P-1214

At Databricks, we are obsessed with enabling data teams to solve the world’s toughest problems, from security threat detection to cancer drug development. We do this by building and running the world’s best data and AI platform, so our customers can focus on the high value challenges that are central to their own missions.

The Databricks AI Research organization enables companies to develop AI models and systems using their own data, with technologies ranging from pre-training LLMs from scratch to augmented generation using the latest retrieval techniques. Databricks AI does so by producing novel science and putting it into production. Databricks AI is committed to the belief that a company’s AI models are just as valuable as any other core IP, and that high-quality AI models should be available to all.

Job Description 

As a Staff Research Scientist on the Enterprise Agents team, you will be responsible for keeping up with the latest developments in Agent Context, Information Retrieval, Knowledge Assistants, RAG, Embeddings, and advancing the scientific frontier by creating new techniques that go beyond the state of the art. You will work together on a collaborative team of researchers and engineers with diverse backgrounds and technical training. And most importantly, you will love our customers: our goal is to make our customers successful in applying state-of-the-art LLMs and AI systems, and we encode our scientific expertise into our products to make that possible.

The Impact you will have

As a Staff Research Scientist on the AI Research Team at Databricks, You Will: 

• Define and lead independent research agendas on Information Retrieval for reusable Agent components, conducting experiments to empirically validate hypotheses and benchmark against state-of-the-art approaches.
• Drive research and technical strategy across enterprise retrieval and search, including workspace search, vector search.
• Drive algorithmic innovations for Retrieval within Large Language Models. 
• Experience with Agent Benchmarks for retrieval, text-embeddings and LLM Data Quality. 

What We Look for

• 5+ years of 
• PhD in Computer Science or related field with strong foundations in Natural Language Processing and Information Retrieval 
• Developing and implementing methods that extend and improve model capabilities, reliability, and safety. 
• Strong preference for candidates with first-author publications at top ML/systems conferences (EMNLP, ICLR, ACL, NeurIPs) focused on optimization or efficiency.

This is Hybrid role (3 days in office /2 days remote)

About your Team:

The Enterprise Architecture organization is looking for a Data Engineer to join the team and help build the next generation of data infrastructure and AI-enabled workflows. In this role, you will be responsible for designing, building, and maintaining scalable data pipelines, data lake platforms, and analytics solutions that support enterprise-wide AI initiatives and advanced analytics capabilities. You will partner closely with internal development teams and IT leadership to architect data solutions that meet diverse use-cases across the organization. This role offers the opportunity to work with cutting-edge data technologies, AI knowledge bases, and cloud-native data platforms as we scale our data operations. Your work will focus on delivering robust, well-documented data solutions and establishing best practices for data engineering across the enterprise.

 What will be your responsibilities within IBKR: 

· Design, build, and maintain scalable data crawlers and ETL/ELT pipelines to ingest data from various sources including enterprise collaboration tools, web applications, and internal databases

· Develop and manage data lake platform infrastructure including S3-based storage, Iceberg tables, AWS Glue data catalog, and cloud data warehouse solutions for analytics workloads

· Build and optimize real-time streaming data pipelines using Kafka for event-driven analytics and data processing

· Create and maintain data transformation pipelines to clean, curate, and prepare data for analytics and AI/ML applications, supporting multiple data formats including structured, semi-structured, and unstructured data (text, images, audio, video)

· Develop Python-based applications for data ingestion, processing, and integration supporting Gen AI RAG workflows and knowledge base systems

· Collaborate with internal development teams, data scientists, and stakeholders to understand requirements, architect appropriate data solutions, and create comprehensive technical documentation

· Monitor, troubleshoot, and optimize data pipelines for performance, reliability, and data quality

· Write clean, maintainable, well-tested code following software engineering and data engineering best practices

· Create comprehensive technical documentation for data pipelines, architectures, and platform capabilities

 What required skill’s you need:

· 6+ years of hands-on data engineering experience with modern data stack technologies

· Strong experience with AWS cloud services, particularly: S3, AWS Glue, Athena, EMR, Lambda

· Proficiency in Python for data processing, ETL, and application development

· Experience with PySpark on EMR for large-scale data processing

· Strong SQL skills for data analysis and transformation

· Experience building and maintaining ETL/ELT pipelines at scale

· Experience with Kafka for streaming data pipelines and real-time data processing

· Knowledge of data lake architectures and modern table formats (e.g., Iceberg)

· Experience with CI/CD practices using Git, version control systems, and containerization (Docker)

· Understanding of data modeling, data warehousing concepts, and analytics best practices

· Exceptional problem-solving and analytical skills

· Excellent collaboration and communication (verbal and written) skills

· Self-motivated with ability to work independently and manage multiple priorities

· Willingness and enthusiasm to learn AI/ML technologies, stay current with emerging data engineering trends

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

Key Responsibilities:

• Lead the technical strategy and execution for SoundCloud’s ML systems (e.g., recommendation, ranking, personalization), including model development, deployment, and scaling
• Lead the exploration of advanced modeling techniques including Deep Neural Networks, LLMs, large recommender systems, multi-modal embeddings and transformer-based architectures to create unique and impactful listening experiences
• Define and drive the overall technical direction for ML in SoundCloud including model architecture, feature engineering, training and serving infrastructure at scale, feature stores, pipeline orchestration, and model registry and versioning all aimed at accelerating our ability to bring ML-powered features to market
• Own short- and long-term objectives, ensuring ML investments deliver measurable user and business impact
• Lead, mentor, and grow ML Engineers and Scientists across SoundCloud
• Be a strategic partner to the CTO in bringing an “ML Everywhere” strategy to all surfaces in the product (both Creator and Fan), and helping to lead the charge on AI-native engineering
• Stay current with industry trends and advancements in machine learning, identifying opportunities to apply them at SoundCloud
• Lead the leveraging of agentic workflows and AI-assisted engineering as a force multiplier to work at 10x the speed of traditional methods

Experience and Background:

• 10+ years of experience in ML engineering, plus 3+ years in search or recommendations in an internet scale service with the reach of tens of millions of daily active users. Experience in a music streaming environment is a bonus
• Proven track record of defining technical strategy and driving execution for large-scale ML systems, particularly in recommendation, personalization, or search
• Experience setting technical roadmaps, influencing cross-functional priorities, and balancing business, product, and engineering trade-offs at an organizational level
• Experience leading and scaling teams of ML Engineers and Scientists, including hiring, mentoring, and developing high-performing talent
• Deep expertise in delivering data-driven products and ML solutions at scale on cloud-based platforms, with strong understanding of infrastructure and lifecycle management
• Hands-on familiarity with modern ML frameworks (PyTorch, TensorFlow) and data processing pipelines, combined with strong software engineering foundations
• Thought leadership in ML and data science, with a track record of driving technical innovation and applying emerging industry trends
• Exceptional communication, strategic influence, and cross-functional leadership skills across senior stakeholders and global teams

The salary range for this role is $280,000 - $325,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

P-226

As a Specialist Solutions Architect (SSA) - AI/ML Engineering, you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting-edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader.

The impact you will have:

• Architect production-level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc.  
• Serve as a trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems
• Build, scale, and optimize customer AI workloads and apply best-in-class MLOps to productionize these workloads across a variety of domains
• Provide advanced technical support to Solution Architects during the technical sale, ranging from feature engineering, training, tracking, serving, to model monitoring, all within a single platform, as well as participating in the larger ML SME community in Databricks
• Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities, and influence the product roadmap, helping with the adoption of Databricks’ AI offerings

What we look for:

• 5+ years of hands-on industry ML experience in at least one of the following:
• ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring.
• AI Engineer: Experience with the latest techniques in LLMs & agentic systems, including vector databases, fine-tuning LLMs, AI guardrail systems, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI
• Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
• Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
• Passion for collaboration, life-long learning, and driving business value through ML & AI
• [Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role
• Can meet expectations for technical training and role-specific outcomes within 3 months of hire
• This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed

About the Role

Together AI is building the Inference Platform that powers the world's most advanced generative AI models. Your role will be a critical bridge between cutting-edge research and real-world applications, focusing on making translating our internal model training research to production-ready deployment for our customers. This involves a deep commitment to data-centric development, meticulous hyperparameter tuning, and rigorous checkpoint evaluation before models ever hit production.

This role will involve understanding customer specific needs and fine-tuning models on our internal data recipe and their proprietary data. The goal is to transform general-purpose models into highly performant, specialized tools that solve real business problems. You will not be training foundation models from scratch but rather focusing on creating highly efficient, specialized models by working with dedicated GPU clusters.

Responsibilities

• Design and iterate on novel speculator algorithms, combining architectural innovations with carefully curated data to push the frontier of accuracy–efficiency tradeoffs.
• Be the critical link between raw data and a production-ready model, seeing your work directly impact our customers' success.
• Work in a fast-paced, high-impact role at the cutting edge of generative AI.
• Collaborate with a team of experts dedicated to solving real-world, high-performance challenges.
• You'll collaborate directly with customers to understand their needs, and work closely with our core inference and Applied ML research teams to integrate your work into the production platform.
• A culture of deep technical ownership where you are empowered to take on and solve challenging problems

Requirements

• A genuine love for data curation and processing, with a meticulous attention to detail. You believe that great models start with great data.
• Demonstrated ability to perform effective hyperparameter searches and understand the trade-offs involved in tuning models for specific tasks.
• Experience working with and building on top of existing training codebases. You are comfortable navigating complex code and contributing to its improvement.
• Strong attention-to-detail in evaluating model checkpoints to ensure they meet strict quality, performance, and reliability standards.
• Experience with Python and PyTorch.
• Familiarity with SLURM and/or Kubernetes clusters and experience submitting and managing jobs in a high-performance computing environment.
• Familiarity with modern LLMs and generative models.
• Basic understanding of distributed training frameworks (e.g., FSDP, DeepSpeed).
• Bachelor’s, Master’s degree, or Ph.D. in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, ATLAS, and RedPajama. We invite you to join a passionate group of researchers and engineers in our journey in building the next generation AI infrastructure.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $190,000 - $270,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy

What We're Looking For

As a Machine Learning Solutions Engineer, you will operate at the intersection of machine learning, distributed systems, and cloud infrastructure.
You will partner with customers to design and deploy end-to-end AI systems, spanning:

• Model development and training
• GPU infrastructure and cluster design
• Distributed inference and production deployment

This role goes beyond traditional ML solutions engineering—you will act as a technical architect, helping customers make critical decisions across compute, orchestration, and system design.

The role can be based out of our New York City or San Francisco office, with an in-office requirement of at least 2-3 days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this role at this time. The annual base pay range for this role is $150,000 - $195,000, in addition to a variable pay component and meaningful equity. 

What You’ll Do

Customer Architecture & Technical Leadership

• Partner with customers to understand ML workloads, infrastructure constraints, and scaling requirements
  
  
• Architect end-to-end solutions across:
  
  
• Data pipelines (CPU → GPU workflows)
  
  
• Distributed training (multi-node, multi-GPU)
  
  
• High-throughput inference systems
  
  
• Translate business goals (latency, cost, throughput) into technical system design decisions
  
  

GPU & Infrastructure Design

• Design and optimize workloads across GPU clusters (H100, H200, B200, etc.)
  
  
• Advise on:
  
  
• Training vs inference cluster design
  
  
• Interconnect choices (Ethernet vs Infiniband / RDMA vs Roce)
  
  
• Storage strategies (local NVMe vs networked / object storage)
  
  
• Model and optimize for:
  
  
• Tokens/sec, tokens/$
  
  
• Throughput vs latency tradeoffs
  
  
• GPU utilization and scheduling efficiency
  
  

Kubernetes & Platform Systems

• Design and support deployments on Kubernetes (EKS, GKE, on-prem clusters)
  
  
• Work with:
  
  
• GPU scheduling (time-slicing, MIG, bin-packing)
  
  
• Autoscaling and workload orchestration
  
  
• Helm-based deployments and multi-tenant environments
  
  
• Help customers balance:
  
  
• Raw Kubernetes flexibility vs platform abstraction (Lightning)
  
  

Demos, POCs, and Execution

• Build and deliver technical demos and POCs that showcase:
  
  
• Distributed training workflows
  
  
• Scalable inference endpoints
  
  
• End-to-end ML pipelines on Lightning AI
  
  
• Scope and lead POCs aligned to customer success metrics (latency, cost, reliability)
  
  

Cross-Functional Impact

• Act as the bridge between customers, product, and engineering
  
  
• Provide feedback on:
  
  
• Platform gaps in infrastructure, orchestration, and performance
  
  
• Emerging patterns in GPU usage and distributed systems
  
  
• Influence roadmap across ML workflows and infrastructure capabilities
  
  

Enablement & Thought Leadership

• Create technical content
• Architecture guides (e.g., high-throughput LLM inference systems)
• Best practices for GPU utilization and scaling
• Educate customers on modern AI infrastructure patterns

What You’ll Need

ML + Systems Expertise

• 3–6+ years experience in:
  
  
• Machine Learning / AI Engineering
  
  
• Solutions Engineering / Sales Engineering / ML Consulting
  
  
• Strong understanding of:
  
  
• Training vs inference workloads
  
  
• Model optimization (quantization, batching, caching, etc.)
  
  

GPU & Distributed Systems

• Experience working with:
  
  
• GPU clusters (NVIDIA stack preferred)
  
  
• Distributed training or inference systems
  
  
• Familiarity with:
  
  
• NCCL, CUDA, or GPU performance profiling
  
  
• Networking concepts (RDMA, Roce, Infiniband, high-throughput systems)
  
  

Kubernetes & Cloud Platforms

• Hands-on experience with:
  
  
• Kubernetes (EKS, GKE, or on-prem)
• Slurm 
• Containerization (Docker)
  
  
• Exposure to:
  
  
• GPU scheduling in Kubernetes environments
  
  
• Multi-tenant or production ML deployments
  
  

Programming & Tooling

• Strong Python skills (PyTorch preferred)
  
  
• Experience building:
  
  
• ML pipelines
  
  
• APIs or inference services
  
  
• Familiarity with Lightning AI, PyTorch Lightning, or similar frameworks is a plus
  
  

Customer-Facing Excellence

• • Ability to:
    
    
    • Explain complex infrastructure and ML tradeoffs clearly
      
      
    • Run technical discovery and uncover quantifiable success metrics
      
      
  • Experience working cross-functionally with:
    
    
    • Sales, product, and engineering teams

What We're Looking For

Lightning AI is seeking a Senior Storage Infrastructure Engineer to join our Infrastructure Engineering team.

In this role, you will focus on building and operating the storage systems that power large-scale AI/ML training, inference, and HPC workloads. You will work at the intersection of software, hardware, and operations—developing automation, improving reliability, and scaling distributed storage systems across our bare-metal infrastructure.

You will help own the data plane of our storage infrastructure, supporting high-throughput, low-latency data access for some of the most demanding AI workloads. You’ll play a key role in managing and evolving our storage stack (including VAST and S3-compatible systems like Ceph), ensuring performance, reliability, and efficiency at scale.

We’re flexible on location for this team. This role can work hybrid out of one of our US-based hubs (Seattle, NYC, or SF) or fully remote within the U.S., with occasional company and team offsites. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

Storage Systems & Infrastructure

• Operate and scale distributed storage systems, including VAST and S3-compatible object storage (e.g., Ceph)
• Improve performance, reliability, and efficiency of storage systems supporting large-scale AI/ML workloads
• Troubleshoot complex storage and data path issues across hardware and software layers
• Optimize storage performance to support high-throughput, low-latency AI training and inference workloads

Automation & Tooling

• Build and maintain automation for provisioning, managing, and monitoring storage infrastructure
• Develop Python-based tools and workflows to reduce manual operational overhead
• Improve lifecycle management of storage clusters, from deployment through maintenance and scaling

Systems & Operations

• Manage and operate Linux-based systems in production, including bare-metal environments
• Partner with infrastructure and data center teams on hardware bring-up, upgrades, and issue resolution
• Support capacity planning, utilization tracking, and forecasting for storage systems
• Leverage monitoring and telemetry to diagnose issues and improve system performance and reliability

Cross-Functional Collaboration

• Work closely with Infrastructure Engineering, Network Engineering, and Platform teams to integrate storage into the broader platform
• Contribute to design discussions around new infrastructure deployments and scaling strategies
• Help define best practices for operating storage systems in high-performance computing environments

What You'll Need

Required Qualifications

• 5+ years of experience in infrastructure engineering, systems engineering, or related roles
• Hands-on experience operating distributed storage systems (e.g., VAST, Ceph, or similar)
• Strong Linux systems experience in production environments
• Proficiency in Python or similar scripting/programming languages for automation
• Experience working with bare-metal infrastructure and hardware-oriented systems
• Ability to debug complex issues across system boundaries (storage, OS, hardware, networking)
• Experience with storage networking protocols (e.g., NFS or similar)
• Experience with capacity planning, monitoring, and performance tuning

Ideal Experience

• Experience with VAST storage systems in production environments
• Experience operating S3-compatible object storage at scale
• Data center operations experience, including working with physical hardware
• Familiarity with AI/ML or HPC workloads and their storage requirements
• Background in high-performance or low-latency distributed systems
• Familiarity with high-performance data transfer technologies (e.g., RDMA, GPU Direct Storage)
• Experience supporting GPU-based workloads or large-scale compute clusters

Compensation

Biohub operates one of the largest AI compute clusters dedicated to biology, spanning three frontier research institutes with some of the world's leading biologists. We're not a startup trying to find product-market fit, and we're not a pharma company optimizing a pipeline. We're building frontier AI for fundamental science, as open science, at a scale no one else is doing. This is a unique moment for scientific acceleration. The problems are among the hardest and most impactful problems you can choose to work on, and we move at a pace that meets this moment. 

Our research spans:

• Frontier molecular modeling, from protein language models (e.g., ESM) to structure prediction (e.g., ESMFold) and beyond. 
• Scaled biological foundation models trained on some of the largest GPU clusters dedicated to science
• Imaging foundation models trained across the world's largest microscopy datasets
• Reasoning and agentic systems that connect frontier LLMs with biological foundation models
• Mechanistic interpretability of biological foundation models: extracting new biological knowledge directly from model weights
• Scientific data at unprecedented scale: AI systems to collect, curate, and learn from some of the richest biological datasets ever assembled

Join our Team!

As an ML Engineer, you'll join some of the strongest infrastructure engineers in AI, building the systems that connect everything together. The infrastructure problems you solve directly determine what science becomes possible. 

What You'll Do

• Work with high-dimensional scientific data formats and contribute to backend compatibility, format evaluation, and I/O performance benchmarking at petabyte scale.
• Define and shape the engineering patterns your team and collaborating researchers will build on for years; the abstractions you write today become the foundation others depend on at scale.
• Work at the intersection of AI systems and biological discovery, where the infrastructure problems you solve directly determine what science becomes possible.
• Deploy models to production and manage artifact tracking across models and datasets.
• Design and optimize GPU-native data loading pipelines for large-scale multi-dimensional tensor workloads, including profiling and resolving hardware utilization bottlenecks across multi-backend systems.
• Work on simplification and improvement of codebase abstractions to accelerate research momentum.
• Build and maintain primitives for pre-training infrastructure that ensure the reliability and continuity of large-scale training runs.
• Help cultivate best practices in MLOps, and think about the full ML lifecycle, including data, fine-tuning, deployment, reliability and monitoring.
• Possesses the ability to execute complex modifications to the research pipeline, such as fast data loading and distributed training.
• Handle DevOps responsibilities, focused on making all engineers and researchers more productive. This includes tasks like cluster monitoring, unit testing and integration testing of research codebase, and continuous integration.
• Collaborate with partner researchers and engineers to deploy our technology within external infrastructure.

What You'll Bring

• Hands-on experience with PyTorch, including custom training loops, distributed training, or low-level performance work.
• Familiarity with GPU-native data I/O tools and large-scale tensor formats (e.g. Zarr, HDF5, TensorStore, or similar).
• Experience with distributed computing frameworks such as Apache Spark, Dask, or Ray.
• Familiarity with containerization and orchestration tools such as Docker and Kubernetes.
• Experience building or working with AI agent frameworks is a plus.
• A track record of building systems that other engineers and researchers depend on. Not just running experiments, but shipping infrastructure that scales.

Compensation

The future anticipated Redwood City, CA, and New York City, NY base pay range for a role in this field is $150,000 to $350,000+ annually. Compensation ranges will vary based on job-related skills, level of experience, and knowledge. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving

Please note that applying to this opportunity does not guarantee that we will be in touch with you regarding our opportunities. Our recruiting team will contact you if your experience aligns with the skills we seek for future open positions. We will keep your interest on file, contact you as opportunities arise, and send you information about the exciting work we are doing at Biohub. You can opt out at any time! 

#LI-Hybrid

What We're Looking For

Lightning AI is seeking a GPU & Compute Infrastructure Engineer to join our Infrastructure Engineering team.

In this role, you will own image management, system diagnostics, and validation across large-scale bare-metal compute infrastructure, with a particular focus on GPU-enabled systems. You will work at the intersection of hardware, systems, and software—developing automation, improving reliability, and enabling efficient cluster bring-up for AI/ML and HPC workloads.

You will play a key role in owning and evolving our image pipeline, running validation environments and test clusters, and supporting both system-level and GPU hardware qualification. This role is critical to ensuring that our infrastructure is consistent, performant, and ready to support demanding AI workloads from day one.

We’re flexible on location for this team. This role can work hybrid out of one of our US-based hubs (Seattle, NYC, or SF) or fully remote within the U.S., with occasional company and team offsites. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

Systems, Image & Validation Infrastructure

• Own and evolve systems for image management, deployment, and validation across bare-metal infrastructure
• Run and maintain test clusters used for system validation, diagnostics, and bring-up
• Validate firmware, drivers, and OS images across compute and GPU-enabled systems
• Support hardware qualification efforts for next-generation platforms

GPU Diagnostics & Performance

• Own GPU diagnostics and validation workflows across large-scale infrastructure
• Diagnose and resolve complex issues across GPUs, drivers, OS, and hardware layers
• Analyze system and GPU performance using tools such as NVIDIA DCGM
• Identify failure patterns and drive improvements in system stability and validation coverage

Automation & Tooling

• Build and maintain automation for provisioning, validation, and system bring-up
• Develop Python-based tools and workflows to improve efficiency and reduce manual operational overhead
• Improve the reliability, repeatability, and scalability of image pipelines and validation systems

Systems & Operations

• Manage and operate Linux-based systems in production and validation environments
• Manage virtualization technology
• Support bare-metal provisioning workflows, including PXE and image-based systems
• Interface with hardware management systems (e.g., IPMI, Redfish) for monitoring and debugging

Cross-Functional Collaboration

• Partner with Infrastructure, Hardware, and Data Center teams on system bring-up and validation
• Collaborate with platform and ML teams to ensure systems meet workload requirements
• Contribute to best practices for provisioning, diagnostics, and lifecycle management of infrastructure

What You'll Need

Required Qualifications

• 5+ years of experience in infrastructure engineering, systems engineering, or related roles
• Strong Linux systems experience in production environments
• Hands-on experience with GPU-enabled systems and tools such as NVIDIA DCGM
• Familiarity with bare-metal provisioning and system bring-up workflows
• Proficiency in Python or similar scripting/programming languages for automation
• Ability to debug complex issues across hardware, OS, GPUs, and system software

Ideal Experience

• Experience with high-performance interconnects (e.g., InfiniBand, NVLink)
• Experience with PXE boot environments, LiveCD systems, or image-based provisioning workflows
• Experience with hardware management interfaces such as iDRAC, IPMI, or Redfish
• Data center operations experience, including working with physical hardware
• Experience supporting AI/ML or HPC workloads at scale
• Experience with GPU validation frameworks or large-scale hardware qualification processes

Compensation

What We're Looking For

We’re looking for a Fullstack Engineer to help develop and scale the Lightning AI platform across the frontend, CLI, APIs, and core backend systems. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. This is an opportunity to build systems that support real-world machine learning workloads at scale.

This role is based in one of our hubs (NYC, SF, Seattle, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and either Python or Go (Golang).
• Build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the Lightning product while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment where each engineer can grow.

What You’ll Need

• Proficiency in React and either Go (Golang) or Python, with a preference for Go
• Strong understanding of software engineering principles and lifecycle
• Hands-on experience as a Fullstack Engineer in a SaaS technology company
• Proven ability to take ownership of key features and drive end-to-end development
• Communication and collaboration with engineers, product managers, and designers
• Ability to operate in high uncertainty and rapidly changing environments

Compensation

What We're Looking For

We’re looking for a Backend Engineer to help develop and scale the Lightning AI platform, spanning APIs, infrastructure, billing, security, and integrations. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. This is an opportunity to build systems that support real-world machine learning workloads at scale.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in Go (Golang).
• Build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the Lightning product while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment where each engineer can grow.

What You’ll Need

• Extensive experience writing efficient, maintainable code in Go. Familiarity with best practices in testing, readability, and optimization is essential.
• Broad knowledge of backend and frontend systems, with experience building and scaling APIs, CLI tools, billing systems, and security protocols. Exposure to frontend frameworks is a plus.
• Experience with cloud platforms like AWS, GCP, or Azure and designing systems that are reliable, performant, and scalable. Familiarity with containerization (Docker, Kubernetes) is a strong advantage.
• Proven ability to take ownership of key features and drive end-to-end development
• Commitment to software quality, test automation, and continuous delivery. Experience proactively managing technical debt and speeding up time to production.
• Hands-on experience as a backend or product engineer in a SaaS technology company
• Communication and collaboration with engineers, product managers, and designers
• Ability to operate in high uncertainty and rapidly changing environments

Compensation

What You’ll Be Part Of:

An iSpot Research Data Scientist is a key contributor to the future growth of the company, pushing boundaries on what is measurable in the TV viewing and advertising space. The Research Data Science team builds innovative solutions for iSpot’s audience measures, attribution and lift analytics, and creative testing. After developing new methodologies and building prototypes, we work with our product and engineering teams to scale our models to satisfy the needs of brands, publishers, networks, and agencies in a constantly evolving marketing landscape.

Responsibilities:

Qualifications and Education Requirements:

Preferred Skills:

Target cash compensation range: $95,950 - $106,000 USD Annually

We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

For more information on total rewards package, go HERE

Hybrid & Flexible Workplace Policy

iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. 

Those local or living in surrounding areas to one of our offices (Bellevue, WA or New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.

#LI-Remote

What You’ll Be Part Of:

iSpot is the market leader in real-time TV ad measurement, providing the most comprehensive and actionable data to the advertising industry's top brands, agencies, and media companies. We are seeking an accomplished product leader to join our team and build the future of video advertising measurement.

In this role, you will lead our product teams building the next generation of AI-driven measurement and attribution solutions. As a leader in the video advertising space, iSpot provides mission-critical data to brands and publishers across linear, CTV, and social platforms.

You will oversee the strategic direction of our core measurement offerings including Audience, Outcomes and Creative. You will be responsible for scaling products that provide clear direction on media performance, whether pre-testing creative assets or tracking the ROI across CTV and social video.  You will lead the shift from historical reporting to predictive AI-driven intelligence, helping brands pre-emptively identify creative risks and optimize media mixes in real-time.

Responsibilities:

• Product Strategy and Vision: Define and communicate a clear product vision in alignment with overarching portfolio strategy and iSpot's overall business objectives.
• Market Analysis and Research: Drive your team to complete comprehensive market research to identify opportunities, customer needs, and competitive landscape to inform product decisions. Apply data-driven decision-making processes to continually improve product offerings.
• Product Roadmap: Create and maintain a detailed product roadmap, prioritizing features and enhancements based on business value and customer feedback. Oversee management, strategic planning, and forecasting of the product lifecycle.
• Cross-Functional Leadership: Lead product development and collaborate with engineering, design, sales, marketing, and customer success teams to deliver high-quality products on time and within budget.
• Customer Advocacy: Serve as the voice of the customer, ensuring that their needs and feedback are central to product development. Engage with customers, collect feedback, and incorporate it into product development to surpass market expectations.
• Performance Metrics: Define, track, and analyze key performance indicators (KPIs) to measure product success and drive continuous improvement. Ensure a transparent workflow to meet deadlines, effectively allocate resources, and deliver new features and updates on time.
• Team Development: Build, mentor, and lead by example a high-performing product management team, fostering a culture of innovation, collaboration, and excellence to achieve and surpass goals.
• Stakeholder Communication: Effectively communicate product strategy, progress, and outcomes to internal and external stakeholders, including executive leadership and customers. 

Qualifications and Education Requirements

• 10+ years of product management experience, with at least 3 years focused on multi-touch attribution (MTA), outcomes measurement or marketing effectiveness.
• Deep expertise in the measurement and identity ecosystem, including a strong understanding of identity resolution and the role of Data Clean Rooms in privacy-safe attribution.
• Proven experience scaling GenAI and ML products to enterprise production, leveraging LLMs to transform unstructured metadata into predictive, actionable business insights.
• Proven track record of scaling established products, demonstrating the ability to evolve solutions, optimize core features for market-leading scale, and drive continued growth and adoption through deep industry partnerships.
• Experience operating in a hands-on leadership role, including a history of mentoring and developing junior product managers while also directly owning and driving key product initiatives.
• Strong technical and data acumen, with the ability to lead productive discussions with engineering and data science teams regarding data modeling, API integrations, and statistical significance.
• Excellent communication skills, with the ability to articulate complex concepts—such as incremental lift or identity linkage—and product strategy to both technical and non-technical stakeholders.
• Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business); Master's degree is a plus.

Target cash compensation range: $207,310 - $269,500 USD Annually

We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

For more information on total rewards package, go HERE

Hybrid & Flexible Workplace Policy

iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. 

Those local or living in surrounding areas to one of our offices (Bellevue, WA or New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.

#LI-Remote

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Why This Role Exists
Most teams slow down to achieve quality.
We believe the opposite: quality is what enables speed.

We are building an AI-first engineering organization where developers ship fast, confidently, and continuously. That only works if someone owns the system of how quality, data, and delivery come together.

That someone is you.

This is not QA. This is not project management.
This is a high ownership role where you shape how an AI-First team builds, validates, and ships production software.

What You Will Own

Make Quality a Built-In System, Not a Gate

• Turn quality into developer behavior, not a downstream function
• Teach engineers to anticipate failure modes, edge cases, and data issues before writing code
• Build automated test systems that act as guardrails, not overhead
• Define what “production-ready” actually means and enforce it through systems, not process
• Eliminate “hope-driven releases”

Define What’s Buildable Before It Gets Built

• Partner with Sales and Product to pressure test ideas early
• Answer: Is this possible? With what data? At what cost? With what trade-offs?
• Translate ambiguity into clear execution plans engineers can run with
• Kill bad ideas early. Shape good ones into something buildable

Own the Data Reality

• Map and understand how data actually flows, not how people think it flows
• Identify what data exists, what is missing, and what is unreliable
• Navigate internal systems and third-party integrations with confidence
• Ensure every feature is grounded in real, usable data, not assumptions

Bring Domain Depth (MarTech / AdTech + Healthcare)

• Apply real-world understanding of identity, activation, measurement, and data constraints
• Operate within healthcare realities, including compliance and sensitivity of data
• Ensure what we build is not just technically correct, but market-relevant and viable

Drive Delivery Like an Owner

• Run delivery for a team of AI-first engineers
• Break down work into clear, executable steps with no ambiguity
• Drive predictable delivery without slowing the team down
• Surface risks early and adjust before they become problems
• Align Product, Engineering, and GTM without friction

Redefine QA for AI-First Development

• Build testing strategies for AI-generated and non-deterministic systems
• Validate outputs, not just code
• Create evaluation frameworks for AI reliability, accuracy, and behavior
• Ensure AI accelerates development without degrading quality

What Makes You a Strong Fit

• You have likely outgrown traditional QA or delivery roles
• You think in systems, not tickets
• You can go from data model → product requirement → test strategy → delivery plan without handoffs
• You are comfortable pushing back on Product and Sales when things do not make sense
• You know how to make engineers better without becoming a bottleneck
• You care deeply about what happens in production, not just what gets shipped
  
  

Your Background Likely Includes

• Deep experience in quality engineering, SDET, or technical delivery leadership
• Strong hands-on experience with test automation and CI/CD systems
• Ability to query and reason across complex data systems (SQL required)
• Experience with AI-assisted development or ML/LLM-based systems
• Strong familiarity with MarTech / AdTech ecosystems, healthcare is a major plus

What Success Looks Like

• Engineers ship to production with confidence, not hesitation
• Bugs are caught before customers ever see them
• Automated tests are trusted, fast, and low maintenance
• Discovery is grounded in data reality, not assumptions
• Delivery is predictable without heavy process
• The team moves fast because quality is built in, not added later
  

Why You Should Join

• You will define how an AI-first engineering organization actually operates
• You will have real ownership across quality, data, and delivery
• You will work on high-impact MarTech / AdTech problems in healthcare
• You will operate in a team that values speed, clarity, and production outcomes
  

Bottom Line

If you want to:

• Move beyond QA as a function
• Operate as a force multiplier for an engineering team
• Build systems that let teams ship fast without breaking things
• This role is for you.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $150,000 - $200,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-TS1

Discover the advantages of Advanced Independent Practice - Advanced Urology Centers of New York - powered by Urology Alliance. 

As a member of Urology Alliance (UA), Advanced Urology Centers of New York is supported by the nation’s leading patient-focused, excellence-driven physician-led urology network. This partnership empowers Advanced Urology Centers of New York to deliver superior, individualized patient care by leveraging Urology Alliance’s robust, world-class business and organizational support, ensuring our clinicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting. 

Job description

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

The role

As a Nebius BDR, you will be the first point of contact for leading companies across America exploring next-generation cloud and AI solutions. Working closely with Account Executives, Marketing, and Product teams, you will build and qualify pipeline to accelerate Nebius’s growth in US markets.

You’re welcome to work remotely from the US - SF Bay Area, NYC, Austin TX or Boston.

Your responsibilities will include: 

• Territory & Account Penetration
  Collaborate with AEs to map and prioritize target accounts across America, then execute a mix of outbound calls, personalized emails, and LinkedIn outreach to secure qualified meetings.
• Inbound Lead Qualification
  Screen and qualify inbound MQLs generated by Marketing, ensuring each prospect meets BANT criteria before handing off a detailed prospect brief to AEs.
• Customer & Market Engagement
  Conduct qualification calls to uncover customer pain points, technical requirements, and budget. You’ll also represent Nebius at key American tech events, book on-site meetings, and follow up to maximize ROI.
• Feedback & Continuous Improvement
  Gather market intelligence (common objections, competitive insights, feature requests) during prospect conversations and share it with Product and Marketing. Monitor outreach metrics—open rates, reply rates, connect rates—and collaborate with Sales Ops to optimize cadences and scripts. Stay up to date on AI and cloud trends (e.g., generative AI in pharma R&D) to position Nebius’s value proposition effectively.

We expect you to have: 

• 2+ years of SDR/BDR experience in cloud, B2B SaaS, or AI, with a proven track record targeting American markets.
• Ability to explain complex technical concepts (AI architectures, ML workflows) to both technical and non-technical stakeholders. 
• Highly self-motivated, goal-oriented, and able to thrive in a fast-paced startup environment.
• Excellent written and verbal communication skills, with strong cross-cultural awareness and adaptability. Collaborative team player comfortable operating in a hybrid office model.

It will be an added bonus if you have: 

• Familiarity with HubSpot CRM and sales engagement tools such as Outreach.

Key employee benefits:

• Health insurance: 100% company-paid medical, dental and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

Compensation

Base Salary of $95,000 with an OTE of $118,000

Join Nebius today!

This is a hybrid role that will sit out of our San Francisco office. Hybrid in-office Tuesdays and Wednesdays of each week. 

About the Role

We are looking for a builder to help lead our ‘AI for Work’ efforts. Together with the Director of AI Strategy and Enablement, you will build the internal AI infrastructure that makes our teams more efficient. That means building, evaluating vendors, and continuously evolving the AI systems our teams run on with the goal of maximizing every person's efficiency and scaling our ability to deploy agents across the business. You will embed directly within business functions across the organization, deeply understand how teams operate today, and fundamentally reimagine how they should operate tomorrow. This is not about bolting automation onto existing processes; it's about redesigning how work gets done with agentic tooling transforming (and eliminating) workflows. You will partner with leaders across the business to surface high-impact opportunities, architect intelligent solutions, and deliver measurable gains in productivity, output quality, and the experiences we deliver to our employees. You will define what "AI-native operations" looks like inside Taskrabbit. 

As the AI Productivity and Business Automation Lead, you will also own a critical role in scouting, evaluating, testing, and piloting third-party AI tools to unlock significant productivity gains across Taskrabbit. You’ll work closely with the Director of AI Strategy and Enablement and functional leads to map high-value process bottlenecks and identify AI solutions. You’ll also help create structured experiments and pilot programs that demonstrate measurable business impact. In addition, you’ll help bring cutting-edge AI technology into practical application, supporting implementation and tracking success to drive our AI Strategic Plan. 

You will be responsible for "mining" the business for efficiency opportunities while simultaneously helping to build the centralized orchestration layer that ensures our enterprise AI spend is governed, consistent, and scalable. This is a high-impact IC role designed for a "scrappy builder" who thrives on turning internal complexity into streamlined, automated excellence. 

What You Will Do: 

• Partner multiple functional leaders to define new standards for how teams operate in an AI-augmented environment. Reporting to the Director of AI Strategy and Enablement, you will establish the "AI-first" baseline for daily execution, ensuring that ways of working are clearly defined and consistent across all non-engineering functions. 
• Conduct structured discovery, shadowing teams, interviewing stakeholders, and mapping end-to-end processes, to identify where AI can eliminate, redesign, or dramatically accelerate work 
• Embed within internal business functions to develop a deep, firsthand understanding of current workflows, pain points, and decision-making processes to map high-value process bottlenecks. 
• Reimagine workflows from first principles rather than automating existing steps; challenge assumptions about what requires human involvement and what doesn't
• Design, build, and deploy AI-powered automations, agents, and internal tools that reduce time spent on repetitive, low-value-add tasks while improving the quality and consistency of outputs 
• Integrate large language models, agentic frameworks, and automation platforms into internal workflows with appropriate guardrails, error handling, and human-in-the-loop checkpoints
• Measure everything: establish baselines before intervention, track adoption and usage patterns post-deployment, and quantify productivity impact in terms of hours saved, error rates reduced, and cycle times compressed 
• Serve as a trusted advisor to functional leaders on what AI can and cannot do for their teams; translate business problems into technical solutions and technical constraints into business language 
• Stay abreast of the rapidly evolving AI tooling landscape (e.g., LLM capabilities, orchestration frameworks, RPA-to-AI convergence, no-code/low-code platforms) and calibrate our internal stack accordingly 
• Build reusable patterns, templates, and playbooks so that successful automations in one function can be adapted and scaled across others 
• Collaborate closely with the engineering and product organizations to ensure internal automation efforts align with our broader technology strategy and do not create shadow IT risk 
• Help to define the framework for evaluating the success and health of our workforce transformation. You will determine the key signals that demonstrate progress, partnering with Finance and Data Science to ensure that operational shifts deliver validated value to Taskrabbit. 
• You will focus on moving beyond tool adoption to fundamental change, ensuring our teams are positioned to focus on high-value, high-judgment work that drives enterprise performance. 
• Beyond individual projects, you will focus on helping to build the mindset and capability for teams to lead their own evolution. You will create the models that allow the organization to stay agile, ensuring the workforce can continuously adapt as technology and market conditions change. 

Skills Required: 

• Educational Foundation: You hold a Bachelor’s degree in Computer Science or a comparable technical field, with demonstrated interest in Business Analytics, Finance, Data Science, applied AI, or related disciplines. 
• Experience: You bring 5+ years of professional experience, including 1–2 years of direct, relevant experience in AI, data, or analytics-driven roles. 
• GenAI Fluency: You have hands-on experience with generative AI tools (e.g., Gemini, ChatGPT, Claude) through professional, academic, or personal projects, with a strong understanding of concepts such as state management and prompt versioning. 
• AI & ML Knowledge: You possess a solid understanding of AI technologies and machine learning concepts, and can apply them effectively in business contexts.
• Analytical Thinking: You demonstrate a strong analytical mindset, with the ability to design experiments, interpret metrics, and distinguish meaningful signals from noise.
• Communication Skills: You communicate clearly and concisely, translating complex technical insights into actionable recommendations for non-technical stakeholders.
• Ownership & Drive: You exhibit curiosity, a bias for action, and a strong sense of ownership in fast-moving, ambiguous environments. 
• Hands-on Builder Mindset: You are a scrappy, execution-oriented builder who can take ideas from stakeholders and independently develop working agentic workflows without relying on external engineering resources. 
• Business Acumen: You translate complex AI capabilities into clear business value, articulating ROI and impact for diverse stakeholders. 
• Operational Excellence: You bring rigor to operations, including managing vendor relationships, forecasting technical costs (e.g., token usage), and maintaining system reliability and SLAs. 
• Strategic AI Perspective: You stay current with rapid advancements in AI (e.g., LLMs, agents), proactively identifying implications for business and workforce transformation. You effectively bridge the gap between what is technically possible and what is practically scalable. 
• Leadership & Influence: You are a self-starter who thrives in ambiguity and can lead high-stakes discussions with senior leaders, using structured thinking and compelling storytelling to drive alignment and change. 
• Impact Orientation: You are deeply data-driven, partnering effectively with Finance and Data Science to define success metrics and ensure initiatives deliver measurable productivity gains and business impact. 
• Continuous Learning: You demonstrate strong intellectual curiosity and a commitment to continuous learning, staying ahead of emerging technologies to ensure long-term organizational readiness.

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $192,000 - $250,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

Responsibilities:

• Maintain full ownership of pipeline generating activities in your sales territory
• Collaborate with sales teams to understand their needs and optimize lead handoff processes
• Manage and prioritize a high volume of inbound leads
• Conduct initial qualifications for high-potential leads
• Outbound against strategic prospects to generate high-intent opportunities with Startup and Enterprise teams
• Support the development and execution of strategic outbound initiatives
• Provide data-driven insights to inform sales strategies and resource allocation
• Continuously refine processes to improve efficiency and effectiveness

You may be a good fit if you have:

• 3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or
• 3+ years of experience in finance & investment banking, consulting or software engineering
• Strong analytical skills with the ability to translate data into actionable insights
• Experience with Salesforce, HubSpot, and SQL (preferred)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Passion for AI/ML and understanding of API-first or consumption-based business models
• Bachelor's degree in Business, Marketing, Computer Science, or related field

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

About the Role

iCapital is seeking a Technology Program Manager to partner closely with Engineering and Technology leadership teams to deliver complex, high-impact initiatives across the firm’s most critical technology priorities. This role sits at the intersection of strategy and execution, bringing best-in-class program management practices to large-scale, cross-functional initiatives. The team operates in an internal consulting capacity, driving clarity, alignment, and disciplined execution across multi-team programs. This individual will engage across a diverse portfolio including greenfield software development, enterprise vendor implementations, cloud and infrastructure initiatives, data and analytics and machine learning efforts, and broader technology innovation programs.

As iCapital continues to scale, the company is increasingly leveraging AI-enabled tools and automation to enhance engineering productivity and program transparency. This role requires comfort operating in an AI-augmented environment, identifying opportunities to use emerging technologies to improve planning, reporting, decision-making, and cross-team coordination. This is a leadership and execution role focused on orchestration, visibility, and delivery excellence; it does not involve hands-on coding or testing.

Responsibilities

• Lead end-to-end delivery of complex, cross-functional technology programs spanning multiple engineering teams.
• Partner with the Engineering teams to define scope, roadmap, milestones, and measurable outcomes.
• Establish clear governance, reporting, and risk management practices to ensure transparency and accountability.
• Communicate program status, risks, dependencies, and mitigation strategies to senior stakeholders.
• Collaborate with Technology leadership to shape forward-looking strategy and execution frameworks.
• Drive continuous improvement initiatives to enhance delivery effectiveness across the broader Technology teams.
• Bring structure and clarity to ambiguous or evolving initiatives.

Qualifications

• 5-10 years of relevant experience
• Bachelor’s degree in engineering, computer science, business administration, or related field preferred
• Experience in at least two of the following: technical program management, financial services industry, or technology or financial services consulting
• Strong understanding of software development lifecycle (SDLC) methodologies
• Familiar with relational database concepts and data modeling
• Exposure to cloud technologies (i.e. AWS)
• Experience with project management tools such as JIRA, Monday.com, or similar platforms
• Able to influence stakeholders and build consensus across diverse viewpoints
• Strategic thinker who can connect big-picture objectives to detailed execution plans
• Comfortable navigating complexity and ambiguity
• Exceptional verbal and written communication skills and organizational skills with attention to detail
• Strong interpersonal skills with a collaborative, team-oriented mindset
• Able to operate effectively both independently and within cross-functional teams
• PMP certification is a plus

Benefits

The base salary range for this role is $100,000 to $120,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $945 billion in global client assets invested in 1,940 funds, as of June 2025.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

About the Role

iCapital is looking to hire an Artificial Intelligence Operations Lead at iCapital. This individual will be responsible for establishing governance and scaling AI capabilities across the organization. Reporting to the Head of AI, this role ensures AI systems are deployed responsibly, monitored effectively, and deliver measurable business value.

The role focuses on operationalizing and integrating AI solutions into business workflows, partnering with engineering, product, compliance, and finance to identify use cases, deploy solutions, manage AI vendors, and track performance, costs, and ROI. The ideal candidate will help implement responsible AI practices, operational controls, and monitoring frameworks, ensuring AI systems remain compliant, reliable, and aligned with business objectives while driving enterprise adoption of AI tools and automation.

Responsibilities

• Oversee the deployment, monitoring, and lifecycle management of AI/ML systems in production, ensuring reliability, security, and scalability across sales, internal and external workflow, and operational platforms.
• Strong expertise in end-to-end AI program and project planning, including defining timelines, managing dependencies, mitigating risks, model approval framework and ensuring operational readiness for production deployment
• Design and optimize AI-powered workflows across the firm, enabling Agentic in areas such as fund onboarding, document processing, diligence workflows, client servicing, and internal knowledge management.
• Partner with the Sales, Distribution, Product, and Operations teams to identify high-value AI use cases across the private markets’ lifecycle.
• Define and operationalize governance frameworks for responsible AI use, ensuring alignment with business priority, regulatory expectations, model risk management, data privacy, monitoring and compliance requirements relevant to financial services.
• Establish monitoring and analytics for AI systems, tracking performance, usage, costs, and measurable business impact (i.e. efficiency gains, risk reduction, and revenue enablement).
• Act as the operational bridge between AI Engineering teams and business stakeholders, translating technical capabilities into scalable solutions that support investment professionals, advisors, and platform operations.
• Manage relationships with AI technology vendors and model providers (i.e. OpenAI, Anthropic, and Google), including evaluation, integration, roadmap alignment, field invention.
• Strong expertise in end-to-end AI program and project planning, including defining timelines, managing dependencies, mitigating risks, and ensuring operational readiness for production deployment.

Qualifications

• 10+ years AI Operational experience
• 7+ years of experience in data science, machine learning or AI-related roles, with 4+ years leading cross-functional initiatives at scale
• Experience operationalizing AI/ML or advanced analytics solutions in production, ideally within financial services, fintech, or data-driven platforms
• Strong understanding of LLMs, data science, AI/ML, and modern AI architectures, including model evaluation, context engineering, and agentic workflow automation
• Experience designing and implementing agentic AI workflows, including multi-step AI agents that automate complex processes and integrate with enterprise systems, data, and APIs
• Demonstrated ability to build and scale operational frameworks, including monitoring, vendor management, cost governance, and ROI measurement for AI initiatives
• Experience working with regulated environments, with knowledge in model governance, data privacy, and compliance considerations relevant to financial services
• Proven ability to partner across Engineering, Product, Legal and Compliance, and Business teams to drive adoption of new technologies
• Strong program management and execution skills, with experience leading complex, multi-stakeholder initiatives
• Vendor and ecosystem management experience, including evaluating and managing AI technology providers
• Excellent communication and stakeholder management skills, with the ability to translate complex AI capabilities into clear business value for senior leadership
• Proven track record of deploying clients or advisor-facing AI solutions, such as AI bots, recommendation engines, or digital assistants for financial advisors and wealth platforms
• Familiar with private markets data ecosystems, including structured and unstructured data from fund documents, subscription materials, and performance reporting
• Knowledge of private markets or alternatives investment workflows (i.e. fund onboarding, diligence, reporting, document-heavy processes) is strongly preferred
• Experience driving AI adoption in large organizations, including training, change management, KPI tracking and operating model design
• Experience leading AI innovation teams or functions, driving experimentation and rapid prototyping from concept to enterprise-wide adoption

Benefits

The base salary range for this role is $180,000 to $250,000 depending on experience and level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $945 billion in global client assets invested in 1,940 funds, as of June 2025.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

About the Role

iCapital is seeking a Forward Deployment AI Engineer (FDE) to accelerate the delivery of production-grade AI capabilities into real business workflows. This role is ideal for an engineer who thrives at the intersection of engineering, solution design, and stakeholder partnership. The ideal candidate can take ambiguous requirements, rapidly build working solutions, deploy them safely into production environments, and iterate based on real-world usage.

On the AI/ML team, this individual will work closely with AI/ML engineers, Product and Business Partners, and downstream Technology teams to embed AI systems directly into day-to-day operations using platforms such as Copilot Studio, Power Automate, and other agentic solutions. This role is expected to combine strong technical execution with crisp communication, operational discipline, and a bias toward measurable business impact.

Responsibilities

• Own forward deployment end-to-end for AI-powered solutions (i.e. discovery, scoping, prototyping, integration, production rollout, monitoring, and iteration) based on outcomes.
• Partner with stakeholders to translate business problems into deployable solutions such as running working sessions, clarifying requirements, defining success metrics, and managing tradeoffs to drive adoption.
• Integrate agentic workflows and capabilities into business systems, orchestrating tools, automations, and decision flows to support end to end AI driven processes.
• Drive project execution for AI deployments, including workplan definition, milestone tracking, dependency and risk management, stakeholder communication, and launch coordination across engineering, product, and business teams.
• Establish measurement and feedback loops, instrumenting workflows to track quality, throughput, and business KPIs, and using those signals to drive continuous improvement post-launch.
• Debug and resolve production issues spanning model behavior, data quality, automation logic, and system integrations and coordinate across teams to root-cause and remediate issues quickly.
• Document and enable through clear handoffs, reference architectures, and internal documentation for both technical and non-technical audiences.

Qualifications

• 3-6+ years of experience delivering production software or applied AI systems into real operational environments
• Proven experience leveraging AI to automate, orchestrate, and scale operational processes
• Strong proficiency in Python, with the ability to integrate custom services into broader enterprise workflows
• Experience with cloud-native development patterns (i.e. AWS), including deployment, monitoring and observability, and best operational practices
• Demonstrated ability to work through ambiguous problem statements, structure discovery, and deliver solutions with measurable business impact
• Strong written and verbal communication skills and comfort working directly with business stakeholders
• Hands-on experience building solutions with Copilot Studio, Power Automate, or other agentic solutions, especially for AI-driven workflow automation and agent-based interactions
• Familiar with enterprise integration patterns (i.e. service-to-service auth, eventing, APIs, data contracts) and operating AI systems in regulated environments
• Strong operational mindset such as logging, monitoring, dashboards, incident response, and postmortems
• Familiar with agent communication protocols (i.e. MCP, A2A) is a plus

Benefits

The base salary range for this role is $100,000 to $135,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

The Platform Infrastructure team at iCapital plays a critical role in ensuring that both production and development environments operate smoothly, securely, and reliably. This role leverages advanced cloud capabilities to support the Platform Infrastructure strategy of market agility and lean operating principles, with a strong emphasis on quality to meet the ever‑growing demands of our clients.

We are seeking highly collaborative, creative, and intellectually curious MLOps/DevOps Engineers with deep expertise in machine learning operations, cloud infrastructure, CI/CD automation, Kubernetes, and security. This role requires hands‑on experience designing, building, and operating scalable DevOps and enterprise‑grade MLOps platforms, including model lifecycle automation, observability, and governance.

As a Platform Engineer, you will wear multiple hats in a highly visible role, partnering closely with engineering, security, data, and business teams to deliver secure, reliable, and highly automated platforms that support both application and machine‑learning workloads.

Responsibilities

• Design, build, and operate MLOps pipelines supporting the full ML lifecycle (training, validation, deployment, monitoring).
• Enable production workloads for AI/ML and Generative AI systems, including LLM‑based services.
• Develop and maintain CI/CD pipelines for AI/ML services and supporting infrastructure.
• Build and manage cloud‑native infrastructure on AWS, with heavy use of Kubernetes and containerized workloads.
• Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform).
• Implement model versioning, experiment tracking, and artifact management across environments.
• Ensure reliability, scalability, observability, and cost efficiency of AI platforms.
• Partner with AI/ML engineers to operationalize models and standardize deployment patterns.
• Implement monitoring and alerting for system health, model performance, and drift.
• Enforce security, compliance, and governance requirements for AI workloads.
• Participate in incident response, root cause analysis, and continuous improvement initiatives.
• Document standards, best practices, and reference architectures for MLOps and AI infrastructure.

Required Qualifications

• 15+ years of experience in DevOps, SRE, or Platform Engineering, with AWS as a primary cloud.
• Experience supporting machine learning systems in production, including deployment and monitoring concerns.
• Hands‑on experience with machine learning platforms, particularly AWS SageMaker (required).
• Strong hands-on experience with Kubernetes, containerized workloads, and cloud networking.
• Proven experience building and operating CI/CD pipelines (e.g., GitLab CI, ArgoCD).
• Strong proficiency with Terraform and scripting/programming in Python or similar languages.
• Solid Linux, systems, and troubleshooting fundamentals.
• Excellent communication skills and ability to work across teams.
• Direct experience with MLOps platforms and tooling (model registries, experiment tracking, feature stores).
• Exposure to Generative AI / LLM workloads in production environments.
• Familiarity with data stores commonly used in ML systems (e.g., Postgres, DynamoDB, object storage).
• Experience operating in regulated or fintech environments.
• Background in cost optimization for compute‑intensive workloads.
• Strong written and verbal communication skills.
• AWS certifications are a plus.

Benefits

The base salary range for this role is $180,000 to $230,000 depending on experience.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

THE POSITION
Our roster has an opening with your name on it

We are committed to hiring best-in-class talent while delivering an exceptional candidate experience and strengthening our employer brand. As a Technical Recruiter on our team, you will play a critical role in identifying and attracting top talent for our Technology organization, a high-impact group responsible for delivering best-in-class customer experiences to millions of users every day.

You will own the full recruiting lifecycle from end to end: sourcing and assessing talent, building strong pipelines of both active and passive candidates, guiding hiring managers through the recruiting process, and maintaining a strong close rate. Your ability to understand the specialized needs of the various teams that make up the Technology org will be essential, while also being nimble enough to pivot into other hiring areas across the business.

You will partner closely with leaders and hiring managers to influence talent decisions through market insight, structured processes, data-driven recommendations, and strong communication. Key components of the role include proactive sourcing and pipeline building, employer branding, developing job specifications, interview plans, and final candidate selection that ensures strong long-term fit for FanDuel

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Own the full recruitment lifecycle for requisitions with a focus on cybersecurity, engineering & technology, while remaining flexible to support hiring needs across the broader organization. Ability to manage multiple requisitions at once and remain organized is key.
• Build domain knowledge of technical functions and become a trusted hiring partner to leaders.
• Work cross functionally with other areas of HR to understand organizational design and role functions.
• Act as strategic advisor to hiring managers in guiding them on talent market insights, recruiting strategy, process optimization, and candidate selection.
• Proactively source and engage passive and active technical talent through creative strategies, networking, and market research.
• Act as a brand ambassador, fostering a positive experience with every candidate and elevating FanDuel’s employer brand and EVP.
• Leverage systems, tools, and process discipline to track pipelines, monitor performance metrics, and share insights with internal stakeholders.
• Partner closely with HR and business leaders to anticipate talent challenges and create thoughtful, impactful solutions.
• Influence hiring decisions through data, structured feedback, and clear communication to ensure strong alignment with FanDuel’s hiring strategy.
• Ensure timely collection of interview evaluations and orchestrate all next steps in the process with precision.
• Apply a data-driven approach to pipeline health, sourcing effectiveness, and process optimization.
• Structure and present competitive offer packages in partnership with the Compensation team.

THE STATS
What we're looking for in our next teammate

• 2+ years of technical recruiting experience (preferably in-house) in a high-growth, fast-paced environment.
• Experience executing the full recruitment lifecycle (sourcing, screening, stakeholder management, candidate assessment, closing).
• Proven success hiring technical talent across a variety of disciplines, such as software engineering, cybersecurity, AI/ML.
• Experience with applicant tracking systems such as Greenhouse and data-driven recruiting practices.
• Strong sourcing skills and proficiency with tools like LinkedIn Recruiter and Gem; ability to build and sustain passive technical talent pipelines.
• Excellent communication, stakeholder management, and negotiation skills, especially when partnering with technical or specialized functions.
• Collaborative team player who thrives in a dynamic, high-growth environment.
• Experience leading and/or supporting engineering hiring events, while optimizing for ROI.
• Demonstrated adaptability and willingness to pivot between functions as business needs evolve.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The applicable salary range for this position is $73,000 - $96,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

Technical Director, Generative AI

About the Role

As a Technical Director, you’ll collaborate with cross-functional teams to define processes and to deliver high-quality results through well-managed, on time and on budget projects. This is a leadership role combining technical strategy, hands-on technical expertise, and execution. You will be responsible for discovery, shaping solutions, prototyping, guiding creative technologists and developers, owning the technical delivery and scale automation frameworks for our global clients.

We are looking for a Technical Director to lead the technical direction, planning, and delivery of AI-driven production work across key client accounts. This role sits within our Transformation and Applied AI team, focused on building and scaling AI pipelines for image, video, text and content generation. Technical Director acts as the technical counterpart to Solution Leads (Producers) and Creative Directors, ensuring what is sold can be realistically delivered from a technical perspective. You will define how things get built, estimate technical efforts, and assemble the right technical team to execute.

This role is focused on AI pipelines for image and video generation at scale, workflow automation and content production systems, model usage, fine-tuning, and dataset considerations, connecting multiple tools, APIs, and systems into production-ready pipelines.

Responsibilities

• Own technical delivery end-to-end: from early estimations through production/development and final delivery.
• Define technical approaches for AI-driven projects (image/video generation, automation pipelines, model training/fine-tuning).
• Translate ambiguous briefs into clear technical plans, asking the right questions around scope, assets, datasets, outputs, and constraints.

Partner closely with Solution Leads and Creative Directors to align scope, timelines, and feasibility

• Know how to assemble the right project team with required technical skills (e.g. Creative Technologists, ML engineers, backend developers).
• Lead and guide technical teams during production, ensuring quality, avoiding scope creeps, and focus on the right technical direction.
• Validate feasibility and manage trade-offs between budget, timeline, and technical complexity.
• Identify risks early and communicate constraints, assumptions, and dependencies clearly.
• Review and guide implementation of AI pipelines (e.g. ComfyUI workflows, API integrations, automation systems).
• Ensure technical quality and QA alignment, working with QA teams where needed.
• Be client-facing when required, presenting technical approaches, documentation, and progress.

About You

The essentials

• 1+ years in a Technical Director, Technical Lead, or similar production-focused leadership role.
• 5+ years of hands on experience in one of the focus areas: Creative Technology, Software Development, 3D/VFX, Real-time Engines.
• Solid understanding of machine learning fundamentals - model architectures, training vs. inference, and fine-tuning methods, and apply them in real-world generative AI pipelines.
• Strong experience in scoping, estimating, and delivering technical projects.
• Hands-on experience building or working with AI / generative pipelines, beyond text to image.
• Experience integrating APIs, automation workflows, or multi-step pipelines.
• Ability to translate high-level ideas into concrete technical plans.
• Strong understanding of production realities: timelines, budgets, resourcing.
• Comfortable leading technical teams and making architectural decisions.
• Ability to operate in ambiguous environments and bring structure quickly.
• Strong communication skills and ability to push back on unrealistic expectations.

Not a must, but a plus

• Academic or research background in Machine Learning, Computer Science, or related fields.
• Certifications in Machine Learning, Deep Learning, or Engineering.
• Experience leading cross-functional technical teams (e.g. software engineers, ML engineers, creative technologists, AI artists).
• Background in creative technology, real-time systems, or virtual production pipelines.
• Experience building or supporting scaled content generation systems or working with CPG / enterprise clients.
• Experience in marketing campaign execution (e.g. media, email) and understanding of basic performance metrics.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

#LI-hybrid #LI-MJ1 GH9695

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

The role:

As a Staff Full Stack Engineer, you will serve as a cornerstone of technical leadership, driving the ideation, architectural design, and optimization of enterprise-scale, full-stack ecosystems. We are seeking a visionary with 8+ years of engineering depth and a proven track record of delivering complex, end-to-end solutions. In this role, you will bridge the gap between high-level business strategy and technical execution, championing engineering excellence while serving as a pivotal mentor and subject matter expert to the broader engineering organization.

What you’ll do: 

Engineering & AI Architecture

• Architectural Leadership: Architect and deploy sophisticated, end-to-end applications, leveraging deep expertise in interactive interfaces and complex data integration—including the orchestration of AI-native database functions like Snowflake Cortex.
• Agentic AI Integration: Partner with AI specialists to architect multi-agentic systems, implementing autonomous, stateful workflows designed to solve high-consequence, real-world business challenges.
• Data Orchestration: Design and automate high-performance real-time and batch data pipelines using enterprise orchestration tools such as Apache Airflow, ensuring seamless data liquidity across the stack.

DevOps & Operational Excellence

• Infrastructure as Code (IaC): Standardize deployment lifecycles and cloud infrastructure by implementing GitOps methodologies via ArgoCD, GitLab CI/CD, and AWS best practices.
• Workflow Optimization: Deploy and tune complex business process engines within enterprise frameworks, ensuring maximum reliability, scalability, and observability.

Product Ownership & Strategy

• Technical Decomposition: Lead the translation of ambiguous product requirements into rigorous technical specifications, overseeing the entire execution lifecycle from initial ideation to post-deployment optimization.
• Strategic Collaboration: Act as a technical bridge between Product, Design, and Engineering to deliver member-centric solutions while fostering a culture of continuous learning and growth.

Governance & Innovation

• Technical Stewardship: Drive engineering rigor through comprehensive code and design reviews, serving as a final decision-maker for critical architectural choices and software standards.
• Innovation Advocacy: Maintain a cutting-edge pulse on GenAI, LLM infrastructure, and emerging tooling; proactively translating industry trends into actionable product roadmaps and enhanced technical capabilities.

What you’ll need:

Education & Experience

• Academic Foundation: Bachelor’s or Master’s degree in Computer Science, Engineering, or a strictly related technical discipline.
• Professional Tenure: 8+ years of robust software engineering experience, with a specialized focus on architecting full-stack AI-driven product ecosystems.
• Proven Reliability: A distinguished track record of delivering production-grade, highly available cloud services that operate reliably at enterprise scale.

Technical Mastery

• Full-Stack Command: Advanced proficiency in the React and Node.js ecosystems, with a mastery of seamless front-to-back-end integration for bespoke enterprise applications.
• Data & AI Infrastructure: Extensive hands-on experience with modern database platforms—Snowflake preferred—including the utilization of Snowflake Cortex and advanced AI/ML integration patterns.
• Pipeline Orchestration: Deep expertise in designing and managing complex real-time and scheduled data pipelines using Apache Airflow.
• DevOps & GitOps: Comprehensive experience in Infrastructure as Code (IaC) and environment management, utilizing ArgoCD and GitLab CI/CD to drive automated, resilient deployment strategies.

Leadership & Influence

• Strategic Mentorship: Committed to the growth of the engineering organization through active mentorship, fostering a high-performance culture, and elevating the technical caliber of the team.
• Operational Excellence: A relentless advocate for engineering rigor, consistently challenging the status quo to drive continuous improvement in code quality and architectural standards.
• Cross-Functional Diplomacy: Exceptional communication skills with the ability to bridge technical and non-technical domains, driving consensus and decision-making among diverse stakeholders.
• Organizational Catalyst: A proactive leader who takes end-to-end ownership, champions a culture of innovation, and builds influential partnerships across the broader engineering community.

Nice to have:

• Advanced AI & LLM Implementation: Direct experience deploying and scaling production-level Generative AI solutions, specifically LLM-powered agents or Retrieval-Augmented Generation (RAG) architectures.
• Sector Expertise: Previous background in Fintech or high-throughput consumer-facing environments, with an understanding of the unique security and regulatory nuances involved.
• Cloud Proficiency: Advanced experience with AWS ecosystem services and a broad familiarity with modern cloud-native orchestration platforms.
• Architectural Rigor: A sophisticated understanding of latency, throughput, and scalability trade-offs, with the ability to optimize complex distributed systems for performance.
• Computer Science Depth: Strong conceptual mastery of diverse programming paradigms, including Object-Oriented (OOP) and Functional Programming, to ensure clean, maintainable, and modular codebases.
• Evolving AI Ecosystems: Experience navigating and integrating emerging AI workflow orchestration tools and third-party AI research platforms.

The role:

As a Senior Full Stack Engineer, you will serve as a primary contributor in the development, deployment, and optimization of enterprise-grade, full-stack custom applications at scale. The ideal candidate brings 5+ years of robust engineering experience, a distinguished history of end-to-end delivery, and comprehensive mastery of software design—ranging from intricate user interfaces and business workflows to foundational back-end data architecture. You will collaborate with cross-functional teams to define technical strategy, advocate for engineering excellence, and deliver high-impact solutions directly to our member community.

What you’ll do: 

• Architect, design, and build end-to-end user-facing software applications using rich interactive user-interfaces with your expertise working with information extracted from databases and APIs (including leveraging native database functions such as Snowflake Cortex for advanced AI workloads).
• Manage deployment pipelines and infrastructure as code using ArgoCD, GitLab CI/CD, and AWS best practices.
• Collaborate with the AI engineers on the team to implement multi-agentic AI applications, enabling autonomous, stateful, and collaborative agent workflows for complex, real-world problem solving
• Own technical decompositions of new product requirements; lead delivery from ideation to deployment and continual improvement.
• Deploy, optimize, and monitor complex business process workflows on enterprise frameworks 
• Automate real-time and batch data flows using orchestration tools such as Apache Airflow.
• Participate in code and design reviews, and make technical decisions for design and architecture of software solutions.
• Collaborate with Product, Design, and Engineering to deliver high-impact solutions and foster a growth-mindset environment.
• Stay current with the latest trends in software engineering, GenAI, LLM infrastructure, and the evolving tooling ecosystem; generate ideas to expand product capabilities and technical reach.

What you’ll need:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 5+ years of professional software engineering experience, with a focus on full-stack frameworks and engineering to develop custom product delivery specializing in AI
• Solid devops and infrastructure-as-code experience using ArgoCD and GitLab for deployment, CI/CD, and environment management.
• Advanced proficiency in React, Node.js, and front-end–to–back-end custom app development.
• Extensive hands-on experience with database platforms - Snowflake strongly preferred, including advanced features, AI/ML integrations, and Snowflake Cortex.
• Deep expertise in orchestrating real-time and scheduled pipelines with Airflow.
• Track record of delivering high-quality, production-grade, scalable, and highly available cloud-based services.
• Strong communicator; able to collaborate and drive decision-making with cross-functional stakeholders.
• Willingness to take ownership, and champion learning and innovation within the organization.

Nice to have:

• Exposure to other cloud-native or AI workflow orchestration platforms.
• Experience with AWS
• Prior fintech or high-throughput consumer product experience.
• Experience deploying and scaling LLM-powered chatbots or retrieval-augmented generation (RAG) platforms.

What We're Looking For

We are looking for an Account Executive with experience selling highly technical, developer-focused products to CTOs, VPs of Engineering, software engineers, researchers, and/or data scientists. You thrive in a fast-paced, start-up environment focusing on every step of the sales process, from prospecting, qualifying, and nurturing leads to running demos, negotiating contracts, and closing deals. We want someone who thinks about how to uncover and address our customers’ problems to drive customer acquisition while feeding their requirements back to inform the product roadmap.

This role is based out of our New York City office, with an in-office requirement of at least 3 days per week and occasional team and company offsites.

What You’ll Do

• Build an understanding of our target markets, value proposition, and pricing models to not only meet but exceed quarterly revenue targets.
• Focus on high-quality, consistent outbound prospecting across key market segments to build the sales pipeline and optimize the customer funnel.
• Qualify and develop both inbound and outbound sales leads.
• Collaborate with the product, engineering, and marketing teams to continuously improve and iterate on the sales process.
• Analyze industry trends and customer segmentation to identify and capitalize on new sources of qualified leads.
• Work alongside the marketing team to increase the number and quality of inbound leads.
• Champion data integrity and accuracy using HubSpot to track activity and manage sales opportunities through the funnel.

What You’ll need

• 5+ years of experience as an Account Executive or in a similar sales role, selling technical or developer-focused products to technical audiences.
• Familiarity with the machine learning, AI, or software development ecosystem, and an ability to grasp complex technical concepts.
• Proven track record of meeting or exceeding revenue targets in a fast-paced startup environment.
• Experience with outbound prospecting, qualifying leads, running demos, and closing deals is essential.
• Ability to uncover customer pain points, articulate value propositions, and effectively address objections to drive solutions.
• Strong interpersonal skills to work cross-functionally with leadership, product, engineering, and marketing teams.
• Proficiency with HubSpot or a similar CRM to track activity, manage the sales pipeline, and ensure data integrity.
• Solid understanding and application of a sales methodology (e.g., MEDDIC, Challenger, or Sandler) with the ability to tailor approaches to different customer needs and scenarios.

Compensation

This role offers $300K OTE, with a 50/50 base/variable split, in addition to meaningful equity. 

About the role

As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You’ve worked in cultures of excellence in the past, and are eager to apply that experience to help shape the cultural norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.

Responsibilities:

• Define core metrics, build measurement frameworks, and maintain core reporting to evaluate success
• Deep dive into product and user data to derive actionable insights and size opportunities to improve products, strategy and operations, influencing roadmaps through your insights and recommendations
• Develop hypotheses, apply rigorous causal inference methods – controlled experiments, synthetic controls –  and analyze the results in order make actionable recommendations 
• Investigate anomalies, conduct root cause analyses, and provide data-driven insights to guide priorities and inform decisions
• Build statistical models, optimization frameworks, and simulations to automate decision-making and operational processes
• Present complex technical analyses and recommendations to both technical and non-technical stakeholders
• Establish foundational data practices and help scale our analytics infrastructure to support rapid iteration and decision-making as our products grow

You may be a good fit if you have:

• 7+ years of experience in data science or analytics roles 
• Deep expertise with Python, SQL, and data visualization tools
• Expertise with experimental design, causal inference, statistical modeling, and A/B testing frameworks, particularly in high-scale technical environments
• Highly effective written communication and presentation skills
• A track record of translating complex data into clear, actionable insights for both technical and business stakeholders
• A bias for action and ability to thrive in ambiguous, fast-moving environments where you must create clarity and drive forward progress
• A passion for the company’s mission of building helpful, honest, and harmless AI
• Some experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem

We’re hiring across multiple pillars

Applying for this role will allow you to be considered for all pillars currently hiring. You will be asked to select a preference when submitting an application.

Claude Code

This role is embedded with the Claude Code product team, driving data-informed decisions for Anthropic's agentic coding tool that enables developers to delegate coding tasks directly to Claude from their terminal. You'll help the team understand how developers interact with AI coding assistants, measure developer productivity and product quality, and identify opportunities to innovate the developer experience as the product scales. Key focus areas include developer usage patterns across the platform, driving adoption within the developer ecosystem, and developer segmentation.

Strong candidates may have:

• Deep familiarity with software development workflows, developer tools, and engineering productivity metrics—ideally from working at developer-focused companies or on products targeting software engineers
• Experience analyzing human-AI interaction patterns, particularly in code generation or developer tooling contexts
• Experience supporting product teams building for the Enterprise

Consumer Data Scientist

You will be embedded with our Consumer product team. This team is responsible for building all consumer-facing Claude experiences—including web, mobile, desktop, and browser extensions. In this role, you'll shape how millions of users interact with Claude daily, driving product insights to product recommendations for interfaces that are intuitive, responsive, and push the boundaries of what AI-powered applications can be.

Strong candidates may have:

• Experience working closely with Product and Engineering teams on consumer products across multiple platforms (web, iOS, Android, desktop, browser extensions)
• Demonstrated impact on product roadmap and strategy from data deep dives in consumer growth, engagement and retention
• Expert in experimentation, holding a high statistical bar for measuring the impact of core product changes

Platform Product Data Scientist

You will partner closely with product, engineering, and go-to-market teams to understand how developers and enterprise customers build on and adopt the Claude Developer Platform—spanning our core API, agent orchestration, tool and MCP integrations, and knowledge management capabilities. You'll identify growth opportunities, surface insights about how AI agents are being built and deployed at scale, and drive data-informed decisions that shape our platform roadmap.

Strong candidates may have:

• 3+ years of experience working closely with Product or Engineering teams on API or developer-facing products, with demonstrated impact on product roadmap and strategy
• Experience supporting B2B sales teams with data insights
• Strong instincts for what drives product adoption, engagement, and retention

Model Experience Data Scientist

You will work closely with product, engineering, and research leaders to bring data-driven rigor to every phase of model development and launch. Sitting at the true bleeding edge of putting frontier AI research into the public domain, you will leverage data from both external customers and internal testing to define and measure key company success metrics, and analyze user and model behavior to identify new opportunities to push the frontier. 

Strong candidates may have:

• 3+ years of experience deeply embedding in Product or Research teams, preferably working with LLM or AI products
• Comfort working with unstructured data

About the role

Anthropic is compute-constrained, and how we allocate that compute is one of the highest-leverage decisions we make as a company. Today, those allocation choices are only loosely tied to the user outcomes we ultimately care about — retention, lifetime value, and the experience of people relying on Claude. You will change that.

As a hands-on technical IC on the Supply pillar of our Data Science & Analytics team, you'll sit alongside the infrastructure engineers who run our compute and help decide how our scarcest resource gets used. You'll design and run the analyses, observational and synthetic experiments, and optimization frameworks that turn opaque supply decisions into shared, measurable understanding across the company. Your work will directly shape how frontier AI reaches the world at scale, and your findings will go in front of senior leadership, including our CTO and his staff.

This role is a fit for someone who thinks natively in terms of constrained allocation and queueing, who enjoys getting close to the system rather than analyzing it from a distance, and who wants their analyses to translate into operational changes that ship.

Responsibilities:

• Build and run testing frameworks — observational and synthetic — to quantify how different inputs affect compute allocation outcomes
• Connect compute allocation decisions to downstream user outcomes (retention, LTV, revenue) so we stop optimizing in a vacuum
• Partner closely with infrastructure engineers, product, and research to instrument the system, measure what matters, and ship operational changes
• Develop the metric hierarchies, dashboards, and reporting that turn supply decisions into shared understanding across the company
• Contribute analyses and recommendations to executive forums, and co-author the supply narrative the team takes to the CTO and his staff
• Measure and improve how AI affects developer productivity inside Anthropic

You may be a good fit if you have:

• Strong technical IC background in data science, analytics, or operations research
• Operations research foundation — you think natively in terms of optimization, constrained allocation, and queueing
• Deep proficiency with Python, SQL, and data visualization tools
• Track record of owning analyses end-to-end and communicating results clearly to engineering and product leadership
• Direct experience working closely with engineering teams on production systems
• A passion for Anthropic's mission of building helpful, honest, and harmless AI

Strong candidates may have:

• 5+ years of technical IC experience in data science, analytics, or operations research; 8+ years for candidates targeting a Staff-level scope
• Experience with highly complex systems with many interacting components (ad networks, payment processing, marketplace matching, routing, etc.)
• Experience with causal inference methods applied to operational decisions (synthetic controls, geo-experiments, switchbacks)
• Experience contributing to or designing experimentation platforms, not just using them
• Exposure to AI/ML products, large language models, or large-scale inference systems
• Track record of setting technical direction across multiple workstreams or mentoring senior ICs without formal management responsibility

Deadline to apply: None. Applications are accepted on a rolling basis.

About the Role

We’re looking for a Director of Engineering to lead our Intelligent Messaging group—one of the most critical and high-impact areas at Attentive. This team powers the systems behind billions of personalized messages (SMS, email, push) sent every month, helping the world’s leading brands connect with consumers in smarter, more meaningful ways.

At the core of this is AI, machine learning, and real-time data. This allows us to drive personalization at massive scale - turning every message into an opportunity to engage, convert, and build long-term customer relationships.

In this role, you’ll lead multiple teams and play a key role in defining how AI shapes the future of messaging at Attentive. You’ll partner closely with Product and Engineering leadership to build and scale systems that are fast, reliable, and deeply intelligent. You’ll stay close to the work - guiding architecture, unblocking complex problems, and stepping in when it matters - while also building strong teams and developing great managers.

This is a role for someone who likes to operate deep in the systems, close to the people, and aligned with the business. You’ll own the technical direction of a high-scale, high-uptime platform and help us push what’s possible as we continue to grow.

This is a hybrid role based in NYC, with occasional travel to our SF office.

What You’ll Accomplish

• You’ll own the delivery of cutting-edge, AI-powered consumer messaging experiences used by millions
• You’ll manage and evolve a multi-team organization, build on our great culture, and set a high bar for engineering excellence
• You'll oversee the technical strategy in multiple domains, supporting various layers of our messaging applications by using existing and emerging technology platforms
• You’ll accelerate our engineering velocity using cutting-edge agentic and LLM tooling, while successfully managing safety and stability
• You’lll collaborate with product, ML, design, and data science to shape the roadmap - not just execute on it
• You’ll work directly with partner teams and stakeholders in the platform, go-to-market, and customer success organizations

Your Expertise

• Above all else, you are technical and love to dive deep to understand architecture, code, and infrastructure. This is the most critical attribute for success at Attentive.
• You have 10+ years of industry experience, including managing teams of 30+ engineers, and at least 2 years managing managers. From a technical perspective, you have 8+ years of experience in software engineering roles, ideally reaching staff level as an individual contributor.
• You embrace agentic workflows, and understand the benefits, complexity and risks of the fast-moving AI ecosystem
• You care about software quality and have a track record of building reliable, high-uptime systems, particularly in data-intensive environments
• You’re comfortable operating in fast-moving, high growth environments, translating business needs into the right levels of implementation

What We Use

• Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS
• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
• Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $250,000 - $350,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the Role:

As our Deployment Strategist, you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com, Allianz, Decathlon, and TUI.

Areas of Ownership:

• Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
• Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
• Translate customer needs into product capabilities (not one-off customizations) that become reusable platform features.
• Build prototypes, make product changes, and create business plans hands-on - execution over PowerPoints.
• Represent customers to Parloa Product and represent Parloa Product to customers, bridging both worlds.
• Navigate ambiguity in agentic AI workflows, ROI models, and change management where no playbook exists yet.
• Own hard conversations: tradeoffs, “no,” re-scoping, and timeline realism with strategic accounts.
• Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes.
• Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound.

Who you are:

• 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery.
• “Field CPO” mentality: ability to translate customer outcomes into product reality and vice versa.
• Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense.
• Product thinking: built client-specific roadmaps aligned with platform strategy.
• Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability.
• Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports.
• Adaptability: comfortable being uncomfortable, willing to learn, operates in ambiguity.
• Hands-on execution: gets hands dirty - built prototypes, made product changes directly, created business plans. Not just an advisor.

Nice-to-have:

• Industry diversity: experience in travel, fintech, insurance, retail, healthcare, telecom, or enterprise software - we’re building a team with a broad industry perspective.
• Industry-changing companies: worked at companies that transformed their industry (Booking.com, Decathlon, N26, Deel, Stripe, Uber, Airbnb).
• Hypergrowth experience: thrived in fast-scaling environments (e.g., 25 to 1500 people).
• Background as Palantir Deployment Strategist, AWS/GCP Solutions Architect, or product roles at hypergrowth tech.
• Tech stack: architectural understanding of Python, TypeScript, Terraform, K8s, Azure/AWS.
• AI/ML: LLM pipelines, agentic AI deployment, prompt engineering.
• Learning loop: created reusable patterns from custom work, fed learnings to product.

Your Recruiting Process at Parloa:

TA Screen → Hiring Manager Call → Case Study (take-home) → Case Study Presentation → Bar Raiser Interview 

Salary Ranges include OTE

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value where we support the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

Accordion Intelligence Lab

The AI Lab is composed of leading software and AI engineers, designing agentic-AI solutions ahead of the market. Our group builds and operationalizes the AI systems that power Accordion’s consulting capabilities, from agentic architectures and RAG pipelines to evaluation frameworks and production observability.

The Lab works closely with practice leaders to translate research findings into scalable, reliable tools that advance Accordion’s AI-driven value creation work for PE clients and their portfolio companies.

About the Role

We're looking for a Data Specialist to join one of Accordion's AI-augmented delivery pods. These pods are purpose-built teams that combine AI engineering, data science, and product management to transform how PE-backed companies run finance and operations.

In this role, you are the person who makes data work in practice. You move fluidly between messy source systems and production-ready pipelines, and you do it fast. You'll work directly alongside AI engineers and product managers to scope data requirements, diagnose quality issues, and build the data foundations that AI systems depend on. Client-facing moments come with the territory. You'll need to ask sharp questions, explain what you're seeing in plain language, and earn trust quickly.

This is not a role for someone who needs clean handoffs and stable requirements. The data is complicated, the timelines are short, and the problems change. If that sounds like the environment where you do your best work, this is the role.

What You’ll Do

• Build and maintain the data pipelines, models, and integrations that AI systems depend on, from raw source data to production-ready outputs
• Scope, design, and write custom ML models tailored to client problems, from feature engineering through evaluation and deployment
• Explore unfamiliar datasets with speed and rigor: identify structure, surface anomalies, and form a clear point of view on what the data can and can't support
• Diagnose data quality issues quickly, communicate their impact clearly, and drive resolution without waiting to be asked
• Work directly alongside AI engineers and product managers to translate ambiguous client problems into reliable, well-documented data products
• Run client working sessions on data (source system walkthroughs, model findings, quality assessments) and own the room when you do
• Tell the data story to non-technical audiences: in a chart, in a slide, in a meeting with a CFO who doesn't have time for jargon
• Navigate enterprise data environments fluently (ERP systems, BI platforms, financial data infrastructure) and get things done inside them
• Use AI tools to move faster across the full scope of your work: exploration, modeling, documentation, and client communication
• Travel to client site as needed

Success in the First 6 Months

• Own end-to-end data delivery on multiple AI engagements, from initial source system assessment through production-ready pipelines
• Establish a reputation within your pod for being the person who finds the data problem before it becomes the team's problem
• Run direct client working sessions on data (scope, quality, or access) and leave the client confident in your read of the situation
• Demonstrate faster, higher-quality output because of how you use AI tools, not just that you use them

 What You’ll Bring

• Deep, practical data skills across the full stack: SQL, Python, machine learning, data modeling, pipeline development, and hands-on experience with messy, real-world source systems
• Strong instincts for data quality: You find the problem, quantify the impact, and communicate what it means before anyone has to ask
• Experience working in fast-moving, sprint-based environments where requirements shift and you still ship
• Comfort working directly with clients: Asking the right questions, translating technical findings into plain language, and building credibility quickly
• Background in finance or PE-adjacent environments: ERP systems, FP&A data, financial close processes, or portfolio company data infrastructure
• Fluent with AI and ML workflows: Enough to understand what the engineers need from the data layer, why it matters, and the ability to teach what you know
• AI tools woven into how you work daily, with demonstrably faster output to show for it
• Strong written communication: you can document a model, write a findings summary, produce compelling stories from messy data, and draft a client-facing issue log clearly and quickly

This is a high-velocity environment. Sprints are short, client expectations are high, and we don’t slow down between engagements. If you’ve spent time in large enterprise engineering organizations where velocity is constrained by process, this will feel different.

The people who thrive here are those who find the pace energizing, not exhausting. They ship fast because they’ve internalized good judgment (not because they cut corners). They use AI tools to multiply their output, communicate clearly with non-technical stakeholders, and course-correct quickly when something isn’t working.

The annual salary for this role ranges from: $144,500 to $230,000 USD + significant bonus + benefits. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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About the role

Anthropic is seeking a Program Manager to own and drive our student outreach strategy, establishing Claude as the AI platform of choice for the next generation of builders, researchers, and creators at universities worldwide. 

You'll lead flagship programs including the Claude Campus Ambassador Program and Claude Builder Clubs, while developing new initiatives that embody Anthropic's mission of helping humanity navigate the AI transition.

 This is a high-ownership role where you'll define the vision, build the infrastructure, and personally drive execution for how Anthropic engages with student communities globally. Beyond keeping programs running smoothly, you'll make real strategic decisions and own the student narrative company-wide. 

We're looking for someone who thrives with significant autonomy, can operate effectively with ambiguity, and has the judgment to make consequential calls about where we invest our resources.

Responsibilities

• Lead the Claude Campus Ambassador Program, recruiting, training, and supporting student ambassadors at universities worldwide
• Build and scale Claude Builder Clubs to foster student communities around AI development
• Design and execute brand activations and event programming tailored for student audiences
• Develop overall strategy and positioning for Claude with the student persona
• Manage student hackathon partnerships at scale, including sponsorships, judging, and mentorship programs
• Lead outreach efforts to grow Claude awareness and usage on university campuses globally
• Develop new programs that apply Anthropic's mission of helping humanity through the AI transition to the student audience
• Collaborate with product, sales, developer relations, marketing and communications teams to ensure student programs align with broader company goals
• Track and report on program metrics, continuously optimizing for impact and scale

Minimum Qualifications

• Proven track record of building and scaling ambassador or community programs in education or edtech space
• Track record of making strategic decisions with incomplete information and delivering results
• Experience operating autonomously and driving outcomes without heavy oversight
• Strong communication skills—you'll represent Anthropic to university leadership, partners, and across internal teams
• Proven ability to manage complex, multi-stakeholder initiatives while keeping execution sharp
• Comfort with travel for campus events and hackathons (estimated 5-10%)

Preferred Qualifications

• 5+ years of experience in program management, developer relations, community building, or campus engagement, with increasing scope and ownership over time
• Experience building campus or student programs at a major technology company
• Background in hackathon organization or developer community ecosystems
• Technical fluency or hands-on experience with AI/ML
• International program management experience across multiple regions
• Experience with brand strategy or experiential marketing

The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution by identifying and resolving risks to the employees, product, and most importantly, our customers. 

The Security Trust & Culture team works to enhance customer trust in Okta’s identity services . We serve as a strategic resource working closely with Okta’s go-to-market teams. The Customer Assurance team is the central hub for security information, providing comprehensive guidance and resources to Okta customers so they can effectively manage their risk. 

As a Staff level analyst of Customer Assurance, you will support prioritizing and efficiently responding to questions about our security program and other due diligence related requests. You will act as a critical bridge between our customers and our internal engineering teams, ensuring Okta’s security posture is communicated effectively.Tasks will include training local Sales teams, managing complex escalations in the regional market, and driving technological changes to help Customer Assurance scale its efforts globally.

This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate clearly about security-relevant topics with both internal and external customers, to collaborate with internal business units to ensure execution of time-sensitive projects, and to present to upper management or the broader organization as required.  The ideal candidate will have experience with SaaS cloud security risk assessment and a solid understanding of the core principles of identity management. If you want to make a difference in the security program of a global cloud provider, we want you on board. 

Job Duties and Responsibilities: 

• Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams. You must be able to unpack complex customer security concerns, hold in-depth technical discussions with internal engineering to align on solutions, and translate Okta’s security architecture back to the customer to resolve high-stakes inquiries.
• Take end-to-end ownership of highly technical security questionnaires and due-diligence requests, Partner seamlessly with internal subject matter experts—including our specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses for highly regulated customers.
• Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times.
• Train and empower regional Go-To-Market and Sales teams on standard engagement protocols, ensuring they can leverage Customer Assurance resources smoothly to accelerate deals.
• Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications.
• Work within a global team, participating or leading global handoffs between American timezones and European or Asian, when required for large security or industry events. 

Requirements:

• Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience  in technology or information security fields
• Minimum 3 years information security, project management, or related experience
• A strong, fundamental understanding of core Security principles, architectures, and operations.
• Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards 
• Strong oral, written, and presentation skills
• Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders.
  
  

Helpful Certifications / Skills:

• Okta Certified Professional/Administrator
• Certificate of Cloud Security Knowledge (CCSK) and/or Certificate of Cloud Auditing Knowledge (CCAK)
• Certified Information Security Auditor (CISA)
• Experience with generative AI tools or process automation platforms is a strong plus.
• Familiarity with Federal or highly regulated compliance frameworks (e.g., FedRAMP, StateRAMP, NIST 800-53, or DoD IL4/IL5)

#LI-HYBRID

#LI-SH1
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Our Internal Data team powers decisions and applications across MongoDB, supporting teams in Go-to-Market (GTM), Product and Technology, Finance, and HR. As MongoDB scales, we are making a significant investment in becoming a truly Data-Driven Enterprise — one built on trusted, governed golden data assets, world-class self-serve capabilities, and AI-ready data infrastructure. This is a rare opportunity to lead a high-visibility, company-defining initiative that will transform how MongoDB teams access, trust, and act on data.

This role can be based in one of our major U.S. offices (New York City, Austin, Palo Alto, or San Francisco) under our hybrid working model, or remotely within the United States.

As Senior Director of Data Product Management, you will own the vision, strategy, and execution of MongoDB's internal data product portfolio, with an initial focus on Go-to-Market (GTM) functions including Sales, Marketing, and Customer Success. You will lead and grow a team of four Product Managers, partnering deeply with Data Pipeline, Platform Engineering, Data Architecture, and Data Governance teams to deliver the data products MongoDB teams rely on every day. These products span data pipelines, canonical datasets, dashboards, APIs, ML models, and self-serve frameworks that power analytics, AI, and business decision-making at scale.

This role is ideal for a seasoned data product leader who brings both strategic vision and operational depth — someone who can engage credibly with C-suite stakeholders, inspire a high-performing team, and drive a complex, multi-workstream enterprise initiative from vision to measurable impact.

Responsibilities

• Own and communicate a compelling, multi-year product vision and strategy for MongoDB's internal data products, anchored in the goal of building a Data-Driven Enterprise with trusted golden data and strong self-serve capabilities
• Serve as a thought partner and key point of contact for C-suite and executive stakeholders, translating enterprise data strategy into a clear, prioritized product roadmap
• Lead, mentor, and grow a team of Product Managers, fostering a high-performance culture of ownership, curiosity, and impact
• Champion the development of canonical, single-source-of-truth golden data assets that serve as the single source of truth for Customer, Product, People and Finance data, breaking down siloes and cultivating a common language across metrics business-wide
• Drive the build-out of self-serve data capabilities that empower business users to access, explore, and act on trusted data with minimal friction
• Partner with leadership across the company to identify and prioritize the highest-value opportunities where data products can improve decision-making, automate workflows, and accelerate growth
• Work across Data Engineering, Architecture, Platform, and Governance teams within IT as well as our key partners in Analytics & Data Science to ensure data products are scalable, reliable, and aligned with enterprise data standards
• Define and own success metrics for the data product portfolio, using data to demonstrate business impact and continuously raise the bar
• Establish and evolve product development practices across the team, including roadmap planning, backlog management, agile delivery, and cross-functional coordination
• Drive organization-wide adoption of data products through effective storytelling, clear documentation, enablement programs, and change management

Requirements

• 10+ years of product management experience, with at least 3–5 years in a senior leadership role managing product managers and delivering data products or data platforms at scale
• Demonstrated experience leading large, strategic, enterprise-wide data democratization initiatives with executive visibility and cross-functional complexity
• Deep understanding of modern data ecosystems, including data pipelines, lakehouse and medallion architectures, analytics platforms, and data governance frameworks
• Exceptional communication and executive presence, with the ability to translate complex technical strategies into compelling narratives for C-suite audiences
• Proven ability to define and execute a vision for trusted, governed data assets and scalable self-serve data capabilities
• Experience building and scaling self-serve analytics and data enablement programs
• Experience partnering with and influencing partner organizations across the company at the leadership level
• Strong people leadership skills, with a track record of developing and retaining high-performing product talent
• Ability to operate effectively in fast-paced, ambiguous environments, balancing long-term strategic thinking with near-term execution

Nice to Have

• Background in analytics, data science, or data engineering
• Familiarity with metadata management, data discoverability, or data catalog tooling
• Exposure to AI/ML product development in the context of enterprise data platforms

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273386452

Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions.

We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale.

Click here to learn more about our Technical Services team.

We are looking to speak to candidates who are based in Austin, Texas or New York City as this role will require working in our office there 3 or more days a week.

Typical responsibilities of the team include:

• Diagnosing and resolving performance related issues
• Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements
• Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution
• Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues
• Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team
• Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community
• Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use

Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you!

Candidate Profile

Required

• 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance
• Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams
• Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership
• Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues
• Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations
• Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications
• Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives
• Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions
• Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations
• Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans
• Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews

Desirable

• Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred
• Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations
• Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction)
• Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning

Success Measures

• Within 30 days
• Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products
• Build initial rapport with the team and gain their trust

• Within 60 days
  • Understand our global follow-the-sun processes and escalation processes
  • Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders
  • Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business

• Within 90 days
  • Take assignment of and drive five (5) cases to closure to learn our internal processes
  • Have identified areas of efficiency for the team to scale
  • Effectively lead regional escalations and RCA’s when needed

• At 120 days and onward
  • Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks
  • Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually
  • Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3263274319

The Application Modernization Platform team aids developers in making the shift from relational databases to MongoDB, building toolkits that leverage AI to power seamless transitions. 

As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts for Application Modernization. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

This remote position is open to candidates in Eastern and Central timezones.

The right candidate for this role will be:

• Experienced with 5+ years of Software development background, preferably with experience with Java web services and with relational data modelling and SQL
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (JIRA is preferred)
• Familiar with MongoDB or a comparable technology
• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack

Position Expectations:

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances hands-on oversight with process-driven operationalization. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Embody MongoDB's core values and leadership principles

Success Measures:

• In 3 months you will be ramped on the App Modernization product and engineering roadmap
• In 6 months you will own and drive critical initiatives across the App Modernization portfolio
• In 12 months you will be organizing multiple high impact efforts and integrating improvements to frameworks for managing critical programs at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263333180

The Application Modernization Platform team aids developers in making the shift from relational databases to MongoDB, building toolkits that leverage AI to power seamless transitions. 

As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts for Application Modernization. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

This remote position is open to candidates in Eastern and Central timezones.

The right candidate for this role will be:

• Experienced with 5+ years of Software development background, preferably with experience with Java web services and with relational data modelling and SQL
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (JIRA is preferred)
• Familiar with MongoDB or a comparable technology
• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack

Position Expectations:

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances hands-on oversight with process-driven operationalization. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Embody MongoDB's core values and leadership principles

Success Measures:

• In 3 months you will be ramped on the App Modernization product and engineering roadmap
• In 6 months you will own and drive critical initiatives across the App Modernization portfolio
• In 12 months you will be organizing multiple high impact efforts and integrating improvements to frameworks for managing critical programs at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 4263333180

The Head of Post Sales Technology is responsible for transforming Customer Support into an AI-first, automation-led, insight-driven organization.

This leader will design and execute a technology strategy where AI is not an add-on, but the foundation of how support operates — from customer self-service and intelligent routing to real-time agent augmentation and predictive service operations.

The role sits in the IT organization, and will define how emerging AI capabilities fundamentally reshape customer experience, agent productivity, and cost structure.

We are looking to speak to candidates who are based in Palo Alto / San Francisco or New York City for our hybrid working model.

Key Responsibilities

Partner with the Technical Support organization, Customer Success and Professional Services organization to understand the business objectives and chart out a technology strategy and roadmap to address their needs. 

1.  AI-First Strategy & Transformation

• Define and own a multi-year AI roadmap for post sales.  The capabilities should ideally include
• Suggested responses
• Knowledge article generation
• Case summarization
• Sentiment detection
• Next-best-action recommendations
• Reimagine support workflows assuming AI agents and copilots are default participants
• Lead transition from reactive case management to predictive, proactive service
• Establish governance for responsible and secure AI deployment

2. Autonomous & Conversational AI

• Architect scalable conversational AI platforms for chat, voice, and digital channels
• Lead implementation of AI solutions using modern AI native platforms
• Develop frameworks to measure AI containment rates, hallucination risk, escalation patterns, and customer trust
• Continuously tune models based on real customer interaction data

4. Intelligent Case Lifecycle & Automation

• Implement predictive case routing based on complexity and skill
• Automate repetitive workflows and approvals
• Use machine learning to detect systemic product issues and trigger escalation automatically
• Drive closed-loop feedback into Product and Engineering

5. Data, Insights & Predictive Analytics

• Establish unified support data architecture
• Build real-time dashboards with actionable insights
• Develop predictive models for:
• Volume forecasting
• Churn risk
• SLA breach risk
• Escalation likelihood
• Transform support data into a strategic asset

6. Platform & Architecture Ownership

• Own the support technology stack end-to-end
• Ensure integration with Sales, Customer Success, Billing, and Product systems
• Standardize APIs and data models to support AI training and analytics
• Ensure high availability, security, and compliance

7. Change Leadership

• Lead cultural transition to AI-augmented support
• Upskill agents and managers in AI collaboration
• Build trust through transparent AI governance and explainability
• Partner with HR and Enablement to redefine roles and career paths in an AI-native organization

Qualifications

• Track Record: 10+ years experience with proven success in leading AI adoption and implementation at scale in companies of comparable size and complexity
• Product Management experience - Experience working in IT as a product manager including but not limited to user interviews, discovery, scoping, product vision and roadmap definition, product execution and delivery against the roadmap and measurement of product adoption and definition and tracking of other success metrics 
• Technical Depth: Strong knowledge of post sales and customer success platforms, enterprise data platforms, RAG solutions, intelligent workflow automation, and enterprise integration
• Strategic Leadership: Demonstrated ability to set vision, build consensus, and drive measurable business value through AI
• Communication: Excellent stakeholder management, communication, and change leadership skills
• Education: Bachelor’s degree required (comp science preferred); Master’s or MBA preferred

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform please inform your recruiter. 

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273386617

Our Internal Data team is on a mission to power decisions and applications across MongoDB, oriented around the business areas of GTM, Product & Technology, Finance and HR. With this role, we are focusing on delivery of scalable, insightful, and impactful data products for our Product and Technology (P&T) teams - the org that builds MongoDB products for our external customers. These products drive smarter decisions, automate workflows, enable AI agents and deliver actionable insights that accelerate growth. If shaping the future of data-as-a-product excites you, then this opportunity is for you.

As a Senior Data Product Manager on our Data team — which includes Data Pipeline/Platform Engineering, Data Architecture, and Data Governance — you will lead efforts to build, enhance, and scale the data products MongoDB employees use every day across a growing, high-impact company. You’ll deliver data products like data pipelines, datasets, reports/dashboards, APIs, ML models, playbooks, and frameworks while enhancing more traditional data management tools/services to power both AI and BI. These data products form the backbone of our internal data ecosystem and are instrumental in empowering teams to achieve their KPIs and innovate faster.

In this role you will also have the opportunity to drive the vision and strategy for internal data as a product, with a focus on telemetry and product adoption/engagement/churn signals. By developing tools and systems that provide deep insights into how customers use or don’t use MongoDB’s products, you will empower teams to understand customer behaviors and improve the end-user experience. The goal is to enable data-driven decisions that enhance product design, drive customer value, and fuel innovation across the MongoDB portfolio.

This role can be based out of our Palo Alto, San Francisco, or New York City office or remotely in the East Coast region.

Responsibilities

Lead Product Strategy and Ownership

• Define product vision, strategy, and roadmap for MongoDB’s Data teams and products
• Evangelize the importance of data-as-a-product by creating repeatable and scalable data solutions tailored to business needs
• Balance quick wins for immediate needs with longer-term innovation aligned with strategic goals, particularly integrating modern data frameworks such as lakehouses and medallion data architecture (bronze, silver, gold sets)

Partner with Product and Technology (P&T) Teams

• Collaborate deeply with P&T teams to ensure data products address their unique challenges and workflows
• Work closely with diverse personas — analysts, engineers, P&T teams, and senior leadership — to capture detailed business processes, user stories, and pain points
• Serve as a trusted partner and advocate for P&T stakeholders by prioritizing solutions that have direct, measurable business impact, as well as driving the “art of the possible”

Performance and Market Analysis

• Define metrics and KPIs to measure success and iterate on continuous improvement
• Track innovation and emerging trends in modern data platforms, scalable data engineering, and advanced analytics tooling, integrating these insights into the roadmap to maintain cutting-edge capabilities

Stakeholder Enablement

• Build user-friendly documentation, guides, and onboarding materials for data products to drive adoption and ensure ongoing literacy in using product features effectively
• Partner with training teams and change management functions to ensure teams successfully integrate new data tools and features into their workflows

Adoption and Evangelization

• Announce new product features, datasets, and tools with tailored product marketing strategies to maximize awareness and adoption across MongoDB teams
• Champion the value of data products in solving business questions; lead re-launch efforts as necessary to reinvigorate flagging adoption and spotlight transformative benefits

Agile Product Management

• Own and drive agile processes, including sprint planning, backlog grooming, and retrospectives, to ensure timely, high-quality product delivery
• Balance innovation with tackling tech debt while delivering new features, particularly focusing on datasets, pipelines, frameworks, and tools for user enablement

Requirements

Proven Data Product Manager & Domain Expertise

• 5+ years of hands-on product management experience, with at least two years focused on data products or platforms at a modern, fast-paced, high-growth company
• Experience with stakeholders in advanced engineering organizations is critical; strong understanding of software development lifecycle processes

Technical Strength & Understanding of Modern Data Architecture

• Strong technical foundation in data engineering, analytics, and data products
• Deep familiarity with modern data platforms, scalable architecture (e.g., lakehouses, medallion data), and tools that operationalize insights at enterprise scale.

Strategic and Adaptable Mindset

• Proven ability to prioritize roadmaps in line with P&T operational needs and long-term goals, driving innovation while managing trade-offs with scope, resources, and timelines
• Adaptable and resourceful problem-solver who tackles challenges independently and escalates only when absolutely necessary

Growth-Focused

• Expertise in identifying measurable outcomes, tracking success metrics, and iteratively improving product impact
• Comfortable working in an agile, fast-paced environment where continuous improvement and high-quality delivery are paramount

Outstanding Communication Skills

• Able to articulate complex concepts to a variety of audiences, from technical teams to non-technical P&T stakeholders and executives
• Proven ability to align diverse groups on shared goals, priorities, and solutions

What Sets You Apart

• Experience uncovering and driving insights with data science, BI, analytics, or data engineering tools to measure impact and find new business opportunities
• Proven track record of creating engaging product enablement materials, such as guides, documentation, and training resources
• Demonstrated passion for evangelizing technical products, datasets, frameworks, and tools while driving adoption across diverse teams
• Knowledge around metadata management and its implications for long-term discoverability
• Up-to-date awareness in data market trends, including databases, data science advancements, and software development innovations

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 4263305802

The opportunity
Unity Vector builds an offline ML platform that powers insight, experimentation, attribution, and AI-driven decision-making across the company.

Our systems operate at scale across batch and streaming data, supporting analytics, product intelligence, machine learning pipelines, and business operations. As data volume and complexity grow, our platform also supports large-scale model training, feature generation, and experimentation workflows that power production ML systems.

To support this growth, we need strong technical ownership to ensure our ML pipelines remain reliable, scalable, and architecturally sound.

We are seeking a staff ML engineer to design and evolve the large-scale offline platform. This role focuses on building reliable infrastructure for generating training datasets, orchestrating ML workflows, and enabling efficient, distributed model training at scale. You will work closely with ML engineers and platform teams to ensure our pipelines can efficiently handle growing data volumes and increasingly complex training workloads.

You will play a key role in shaping how model datasets are prepared as well as model training, validated, and delivered to distributed training systems, while ensuring the reliability, scalability, and performance of our offline ML platform.

What you'll be doing

• Design and operate large-scale data pipelines that generate training datasets used for machine learning training and experimentation
• Develop infrastructure that supports distributed training workflows using technologies such as Pytorch, Ray Data, and Ray Train, etc.
• Integrate ML pipelines with workflow orchestration systems (e.g., Flyte, Airflow, or similar) to enable reliable multi-stage training workflows
• Improve reproducibility and observability of ML pipelines through dataset validation, monitoring, and automated testing
• Optimize performance and resource utilization across distributed compute systems used for data processing and model training
• Partner closely with ML engineers to enable efficient large-scale experimentation and model iteration
• Lead architectural improvements to ensure our offline ML pipelines remain scalable, reliable, and cost-efficient

What we're looking for

• Strong experience building large-scale ML pipelines
• Experience working with distributed computing frameworks such as Ray, Spark, Flink and familiarity in the Ray ecosystem (Ray Data, Ray Train) for distributed data processing and model training
• Experience building infrastructure for training data generation, dataset preparation, or ML feature pipelines
• Deep experience designing and operating production-grade data pipelines
• Strong programming skills in Python and experience working with large-scale distributed workloads
• Experience with modern data infrastructure (data lakes, warehouses, orchestration systems, streaming platforms)
• Strong systems thinking, with the ability to reason about performance, scalability, reliability, and cost tradeoffs in distributed systems
• Proven ability to lead technical direction and influence architectural decisions across teams without formal authority

Additional information

• Relocation support is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-ED1

Who We Are

PathAI's mission is to improve patient outcomes with AI-powered pathology. Our platform promises substantial improvements to the accuracy of diagnosis and the efficacy of treatment of diseases like cancer, leveraging modern approaches in machine learning and artificial intelligence. We have a track record of success in deploying AI algorithms for histopathology in translational research, pathology labs and clinical trials.  Rigorous science and careful analysis is critical to the success of everything we do. Our team, composed of diverse employees with a wide range of backgrounds and experiences, is passionate about solving challenging problems and making a huge impact on patient outcomes.

Where You Fit 

Our Intern/Co-op program is designed to give you a real-world view of what it's like to be a Machine Learning Engineer at PathAI. You will be embedded directly into our AI product and ML Core teams, working on active projects that have a direct impact on our technical roadmap and business goals.

You will collaborate with a cross-functional team of scientists, engineers, and product managers to translate clinical needs into scalable ML solutions. This is your chance to contribute to meaningful work that directly relates to patient outcomes.

Timeline: This opportunity is for Fall 2026. We are looking for interns/co-ops who can commit to 3-6 months at PathAI (4-6 months preferred).

Location: We have offices in Boston, MA and New York, NY and would prefer interns/co-ops who can work from one of those locations—however, we will also consider remote candidates (US based only).

What You’ll Do

• Contribute to the design, development, and evaluation of machine learning models for our AI products, AI services and core ML models.
• Work on subprojects derived from our ongoing ML product roadmap, focusing on areas like model improvements with novel techniques.
• Partner with our MLOps and platform teams to help build and improve our ML pipelines.
• Participate in experimental design, analysis, and team knowledge-sharing initiatives like design reviews, technical forums and journal clubs.

What You Bring 

• Currently pursuing a M.S., or Ph.D. in Computer Science, Electrical Engineering, Biomedical Engineering with a focus on Computer Vision and Machine Learning.
• Strong programming skills in Python and hands-on experience with ML frameworks (e.g., PyTorch, TensorFlow).
• A solid grasp of the fundamentals of machine learning and/or computer vision.
• Excellent communication skills and a desire to work in a highly collaborative, cross-functional environment.
• A passion for our mission to improve patient outcomes.
• [Nice-to-have] Any high impact contributions through any AI/ML publications, open-source projects and any AI based products.

We are looking for team players who are passionate about what they do and are willing to tackle any task to contribute to our goals. You could be exactly who we are looking for!

We Want To Hear From You

At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for. 
PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.  

Position Overview

We are seeking a detail-oriented Director, Compliance to join Iterative Health's growing team in New York, NY or Cambridge, MA. This role will be instrumental in leading the strategic development of compliance programs to ensure our clinical trial optimization solutions meet all regulatory requirements across healthcare, clinical trials, and data privacy domains. The ideal candidate will have deep expertise in healthcare compliance frameworks and the ability to operationalize complex regulatory requirements in a fast-paced health tech environment.

Key Responsibilities

Regulatory Compliance & Risk Management

• Experienced with the compliance aspects of clinical trial & clinical research
• Maintain comprehensive compliance with GDPR, HIPAA, and other applicable data privacy regulations
• Lead SOC 2 Type II audit preparation and ongoing compliance, including controls documentation and evidence collection
• Develop and implement compliance policies and procedures specific to clinical trial technologies and healthcare AI solutions
• Ensure adherence to Anti-Kickback Statute, Stark Law, and PhRMA Code requirements in all business relationships
• Monitor evolving AI regulations and their impact on clinical trial optimization platforms

Quality Management & Documentation

• Oversee Quality Management System (QMS) in partnership with other team members, for maintenance and contractual compliance 
• Establish and maintain comprehensive record retention policies across clinical, regulatory, and business functions
• Manage document control processes for clinical protocols, compliance documentation, and regulatory correspondence
• Coordinate with clinical operations team to ensure GCP compliance in trial management and data collection

Contract & Vendor Compliance

• Review and negotiate compliance terms in customer agreements, vendor contracts, and clinical trial agreements
• Conduct vendor risk assessments and ongoing compliance monitoring for third-party service providers
• Ensure contract compliance with healthcare customer requirements, including BAAs and data processing agreements
• Support commercial team with compliance aspects of customer onboarding and due diligence processes

Training & Cross-Functional Support

• Develop and deliver compliance training programs for employees across all functions
• Serve as primary compliance liaison with external auditors, regulators, and certification bodies
• Collaborate with legal, clinical, and product teams on regulatory strategy and risk mitigation
• Maintain compliance calendar and ensure timely completion of regulatory filings and renewals

Required Qualifications

Education & Experience

• Bachelor’s degree in Life Sciences, Business, or a related field plus 8+ years of compliance experience in healthcare, biotech, or clinical research organizations; advanced degree preferred
• OR Juris Doctor (JD) or other advanced degree plus 5+ years of compliance experience in healthcare, biotech, or clinical research organizations
• Direct experience with clinical trial regulations and GCP requirements
• Proven track record managing compliance programs in regulated industries

Technical Expertise

• Employment law and HR compliance expertise, including workplace privacy, salary transparency, employee data protection, and regulatory training requirements
• Corporate governance and general business compliance including anti-corruption, export controls, and corporate record-keeping requirements
• Privacy program management across all business functions, including vendor privacy assessments and cross-border data transfer compliance
• Financial compliance awareness including regulatory reporting requirements
• Deep knowledge of GDPR and HIPAA requirements and implementation
• Hands-on experience with SOC 2 audits and information security compliance frameworks
• Familiarity with clinical research regulations (GCP, ICH guidelines, 21 CFR Part 11)
• Understanding of AI/ML regulatory landscape in healthcare and clinical trials

Core Competencies

• Strong analytical and problem-solving skills with ability to translate complex regulations into actionable policies
• Excellent written and verbal communication skills for regulatory correspondence and training delivery
• Project management experience with ability to manage multiple compliance initiatives simultaneously
• Detail-oriented approach with strong documentation and process improvement capabilities

Preferred Qualifications

• Professional certifications (CIPP, CISA, CCEP, CHRC, or similar compliance credentials)
• Experience with international regulations (EU Clinical Trials Regulation, other global markets)
• Background in clinical research or pharmaceutical compliance
• Familiarity with AI ethics and algorithmic bias considerations in healthcare
• Experience with healthcare technology or SaaS compliance programs

FEQ227R170

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 6+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

FEQ227R295

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales teams and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 4+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for a NLP Research Intern to join our research team this summer. The intern will develop a computational framework using Natural Language Processing (NLP) and Large Language Models (LLMs) to analyze therapeutic dynamics. The primary goal is to identify linguistic patterns predictive of clinical and therapy outcomes across key populations. This role culminates in the production of high-impact, peer-reviewed clinical evidence.

*This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC*

As part of your application, please include a cover letter. We’d love to hear why you're interested in Talkspace and this internship in particular. Make it personal—we want to hear your voice, not ChatGPT's 😉. 

Internship Details:

• Duration: June 1st, 2026 - August 21st, 2026
• Commitment: 20 hours per week
• Projects: You'll work on 2-3 key initiatives, with one serving as your final deliverable. 
• Compensation: Our compensation policy ensures a minimum of $15/hour or the legally required local minimum wage, whichever is greater, to maintain fairness across regions.
• Mentorship: You'll be paired with a Talkspace mentor to guide you throughout the program.

What You’ll Do

• Build and refine tools for model training, and evaluation specifically for conversational data.
• Design and apply methods for keyword/topic extraction, emotion/sentiment identification, and text summarization to de-identified transcripts.
• Analyze conversational dynamics to determine which patterns correlate with patient engagement, adherence, and clinical improvement.
• Assist in translating clinical research questions into machine learning workflows.
• Apply the NLP framework to specific demographic cohorts (e.g., veterans, teens, women) to identify unique therapeutic needs.
• Synthesize complex technical methodologies and findings into academic-quality manuscripts.
• Prepare at least one manuscript for submission to a top-tier peer-reviewed journal (e.g., Nature Digital Medicine or JMIR).
• Implement best practices in AI ethics and bias mitigation.
• Maintain clean, documented code following best practices for reproducibility and sharing.

About You 

• Currently pursuing a PhD or Master’s in Computer Science, Computational Linguistics, Data Science, or a related Engineering discipline.
• Strong proficiency in Python and SQL, with experience in NLP libraries
  • Familiarity with deep learning frameworks and LLM fine-tuning/prompt
    engineering.
  • Experience with cloud-based environments (AWS) is a plus.
• Proven track record of research, evidenced by at least one peer-reviewed publication or workshop paper in a relevant venue.
• Understanding of healthcare data privacy (HIPAA) and a commitment to identifying and mitigating bias in AI models.
• Ability to articulate complex technical methodologies clearly for both technical and non-technical (clinical/business) audiences.

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse  “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.