Inventory Manager Jobs in New York State.
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Account Manager - Political, Advocacy & Government
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.
About the role
The Account Manager role is a strategic partner to Roku’s Clients and the Roku Ad Sales team. This position plays a key role in ensuring end-to-end success for advertising partners from pre-sale to post-sale via ownership over campaign success and execution within the Political, Advocacy & Government Ads vertical. This individual is integral in maintaining and growing key partnerships while upselling and maximizing revenue for Roku’s advertising business. This individual will have a passion for data, building strong customer relationships, and collaborating closely with internal Ad Support departments. This position requires strong communication skills and a high-level of attention to detail while working in a fast-paced sales environment.
The expectations placed on the Account Manger role within the Political Ad Sales team are largely similar to the broader Client Services team but will have a few key differences. During peak season when political campaigns are in full swing and advertising heavily, there may be times when an adjusted schedule is required in order to meet the unique needs of political advertisers. Timeliness, with respect to both response time and communication of core campaign needs such as inventory availability and campaign adjustments, is an area of greater importance for this role, and candidates should be prepared to adopt an accommodating approach to client needs. Roku, and particularly the Political Ad Sales Team, is non-partisan, works with the full spectrum of political advertisers, and promises the same end-to-end client experience to all political advertisers; the Account Manager should prepare to be apolitical and show no evidence of personal bias or political affinity. The account manager may also work with an array of different clients in the advocacy and government spheres as they are included in the larger P.A.G. team’s account portfolio.
As an Account Manager you will work to support the Ad Sales team and adopt a consultative approach to supporting Roku’s Ad Sales clients. Account Managers at Roku are involved in each step of the campaign lifecycle from pitch, pre-sale, launch, execution, optimization, post-sale campaign readouts, billing, and client engagement. The role is directly responsible for campaign execution, performance, and Roku ROI.
For New York Only - The estimated annual salary for this position is between $86,400 and $93,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces
- Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities
- Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs
- Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts
- Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs
- Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
- Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
- Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation
- Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients)
- Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
- Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
- Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
- Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
- Execute across a variety of media types including Direct IO, PG, and PMP campaigns
We’re excited if you have
- 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency
- Experience working with major political campaigns and/or political advertisers for at least 1 election cycle
- Experience in media planning and crafting or responding to RFPs preferred
- Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor
- Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite)
- Understanding of PMP and PG deals and how to troubleshoot & optimize them
- Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.)
- Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
- Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative
- Analytical, project management, deadline-driven, and process-oriented personality
- Strong desire for collaboration, creative brainstorms and proactive client engagement
- Strong & persuasive communication skills, both verbal and written
- Self-starter, comfortable working in fast-paced, growing environment
#LI-RD2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.
About the role
The Account Manager role is a strategic partner to Roku’s Clients and the Roku Ad Sales team. This position plays a key role in ensuring end-to-end success for advertising partners from pre-sale to post-sale via ownership over campaign success and execution within the Political, Advocacy & Government Ads vertical. This individual is integral in maintaining and growing key partnerships while upselling and maximizing revenue for Roku’s advertising business. This individual will have a passion for data, building strong customer relationships, and collaborating closely with internal Ad Support departments. This position requires strong communication skills and a high-level of attention to detail while working in a fast-paced sales environment.
The expectations placed on the Account Manger role within the Political Ad Sales team are largely similar to the broader Client Services team but will have a few key differences. During peak season when political campaigns are in full swing and advertising heavily, there may be times when an adjusted schedule is required in order to meet the unique needs of political advertisers. Timeliness, with respect to both response time and communication of core campaign needs such as inventory availability and campaign adjustments, is an area of greater importance for this role, and candidates should be prepared to adopt an accommodating approach to client needs. Roku, and particularly the Political Ad Sales Team, is non-partisan, works with the full spectrum of political advertisers, and promises the same end-to-end client experience to all political advertisers; the Account Manager should prepare to be apolitical and show no evidence of personal bias or political affinity. The account manager may also work with an array of different clients in the advocacy and government spheres as they are included in the larger P.A.G. team’s account portfolio.
As an Account Manager you will work to support the Ad Sales team and adopt a consultative approach to supporting Roku’s Ad Sales clients. Account Managers at Roku are involved in each step of the campaign lifecycle from pitch, pre-sale, launch, execution, optimization, post-sale campaign readouts, billing, and client engagement. The role is directly responsible for campaign execution, performance, and Roku ROI.
What you’ll be doing
- Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces
- Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities
- Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs
- Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts
- Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs
- Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
- Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
- Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation
- Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients)
- Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
- Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
- Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
- Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
- Execute across a variety of media types including Direct IO, PG, and PMP campaigns
We’re excited if you have
- 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency
- Experience working with major political campaigns and/or political advertisers for at least 1 election cycle
- Experience in media planning and crafting or responding to RFPs preferred
- Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor
- Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite)
- Understanding of PMP and PG deals and how to troubleshoot & optimize them
- Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.)
- Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
- Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative
- Analytical, project management, deadline-driven, and process-oriented personality
- Strong desire for collaboration, creative brainstorms and proactive client engagement
- Strong & persuasive communication skills, both verbal and written
- Self-starter, comfortable working in fast-paced, growing environment
#LI-RD2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
We're seeking a Senior Analyst, Ads Forecasting & Inventory Yield to join our team of forecasting and yield specialists working to maximize profitable ad revenue across Roku's AVOD ecosystem. This role combines analytical rigor, strategic thinking, and hands-on execution to improve forecast accuracy, optimize inventory utilization, and support key monetization decisions. The ideal candidate brings strong quantitative skills, experience with large-scale advertising data, cross-functional fluency, and a demonstrated ability to leverage AI and automation to accelerate analytical workflows. This position reports to the Sr. Manager, Ad Forecasting & Inventory Yield, within Revenue Operations.
This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position is based in New York, NY.
For New York - The estimated annual salary for this position is between $140,000 - $150,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Own and enhance end-to-end forecast reporting (demand, supply, yield), advancing insights into revenue, gross profit, sell-through, fill rate, and other key KPIs
- Own global demand forecasts and in-quarter revenue pacing views; design tools for scenario analysis, what-if modeling, and performance-versus-plan tracking
- Build analytical frameworks that measure forecast performance, identify gaps, and quantify risks and opportunities across the ads business
- Partner with Revenue Operations and Sales leadership to translate forecast and inventory insights into pricing, packaging, and yield strategies
- Proactively identify under-utilized inventory segments and recommend actions to improve monetization
- Standardize, centralize, and define new metrics that give RevOps leadership clear views into business health from an inventory, yield, and product perspective
- Build and maintain a scalable dashboard suite; own the roadmap for enhancements, tech debt, and automation priorities
- Collaborate with Business Automation, Data Engineering, and Product teams to ensure reporting requirements are represented in data models and pipelines
- Define escalation paths within Revenue Operations for data outages, dashboard issues, and forecast anomalies, including SLAs and communication norms
- Create documentation and SOPs for dashboards, reports, analytical workflows, and AI-assisted processes; mentor junior analysts on tools and best practices
- Deliver ad hoc analysis and strategic insights as Roku explores new ad units, formats, packaging, and business development initiatives
We’re excited if you have
- 5–8+ years in digital advertising, streaming/CTV, or related fields in an inventory, yield, revenue operations, forecasting, or business analytics role
- Experience partnering with Sales, Finance, or Product teams in a high-growth media/tech or streaming environment strongly preferred
- Proven track record leading projects end-to-end — from problem definition through implementation, change management, and impact measurement
Domain & Technical Skills
- Strong knowledge of digital ad serving tools, industry metrics, and terminology; programmatic buying/selling and auction dynamics experience is a plus
- Solid understanding of yield and monetization strategy (floor pricing, packaging, auction dynamics, supply/demand balancing)
- Highly proficient in Excel (advanced formulas, modeling, scenario analysis) and PowerPoint for executive-ready storytelling
- Hands-on SQL experience for extracting and transforming large datasets
- Experience with BI tools (Looker, Tableau, or similar) for dashboard development and self-service analytics
AI & Automation Proficiency
- Demonstrated experience using AI/LLM tools (e.g., Claude, ChatGPT, Copilot) to accelerate data analysis, automate workflows, and generate or debug code
- Ability to critically evaluate AI-generated outputs for accuracy, bias, and business applicability
- Experience or strong interest in applying AI to forecasting, anomaly detection, scenario modeling, or other analytical use cases
- Familiarity with prompt engineering or integrating AI tools into analytical workflows is a plus
Soft Skills
- Excellent communication skills; able to present complex topics succinctly to technical and non-technical stakeholders
- Strong project management and detail orientation; manages multiple priorities in a fast-paced environment
- Works autonomously with a bias for creative, data-driven solutions to ambiguous problems
Characteristics of Success at Roku
- Self-motivated — drives work forward without waiting for direction
- Positive & collaborative — builds strong cross-functional relationships
- Non-political — focused on what's best for the business
- Results-oriented — bias toward action and measurable impact
- Practical — balances rigor with speed
- Hands-on — dives into details while thinking strategically
If you thrive at the intersection of analytics, forecasting, and business strategy — and you're excited to use both traditional and AI-powered tools to shape how Roku manages and monetizes ad inventory at scale — we'd love to hear from you.
#LI-SR3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Frndly TV’s Ads Business Development team is responsible for direct sales outreach to agencies, brands and DSPs, with a focus on developing new accounts and driving incremental revenue through direct IO, PMP and PG business.
About the role
Frndly TV is looking for a self-starter, with a builder mindset, with experience selling digital video to top tier advertisers to join our Ad Sales Team which is part of Roku Media. The Ads Business Development Manager will contribute to the growth of Frndly TVs direct sales and programmatic business and broader ads business organization. This position plays a key role in developing new accounts while ensuring partner success, by delivering on the needs of clients, while maximizing revenue impact. Your contributions will be essential in developing and fostering strong relationships, managing partner expectations, and driving value for Frndly TV and its’ partners. This position requires excellent presentation skills for delivering customer pitches, a strong communicator and analytical skills and attention to detail in a fast-paced revenue-driven environment.
For New York Only - The estimated annual salary for this position is between $105,000 and $126,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for commission, equity awards, health insurance, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Represent the ads business development team as the primary point of contact selling Frndly TV advertising inventory to a select groups of agencies and brands
- Efficiently manage and quarterback all outreach and partner tasks including preparing partner plans, reporting, technical troubleshooting, upselling and communication for programmatic partners.
- Develop strategies for working with key agencies and brands
Partner with Ad Product & Operations and Ad Yield to implement campaigns, meet targeting, pricing and reporting requirements - Support the ads business development team across key initiatives and partnerships
- Clearly communicate the value proposition of Frndly TV’s offerings to partners including the engagement of viewers, demographics of its audience, etc.
- Qualify leads to ensure they align with the companies’ goals and prioritization
We’re excited if you have
- 5 years in advertising sales at a streaming TV publisher, ad agency, DSP and/or SSP with experience developing new accounts. Relationships at brands and Holding Company agencies are a plus.
- Programmatic experience is preferred. OTT platform experience is strongly preferred.
- Strong interpersonal and relationships skills and ability to work effectively with a team. Experience preparing and presenting PowerPoint presentations
- Extensive knowledge of the programmatic ecosystem, and OTT video are a plus.
- Experience working with a CRM (e.g. Salesforce) and reporting products such as Tableau, among others. Experience in SSP instances is a big plus.
- Working knowledge of both oRTB, VAST and ad-servers
- Analytical, proactive mindset, solutions orientated
- Self-starter, comfortable working in fast-paced, entrepreneurial environment
#LI-LS1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Revenue Analytics team sits at the intersection of advertising sales, marketing, and client services. We partner across the business to maximize yield, accelerate ad revenue growth, and improve operational efficiency. Our work blends strategic planning, rigorous data analysis, and modern tooling to optimize the monetization of advertising inventory and unlock actionable insights for our stakeholders.
About the Role
We’re seeking an Analyst to join our Revenue Analytics team and help automate, scale, and operationalize data-driven insights for Ad Sales. Your focus will be SQL and Tableau driven automation, analytics, and data visualization that improve workflow efficiency, data accessibility, and decision quality. You’ll turn ambiguous business questions into clear analyses, initiate proofs of concept and bring them into production, and partner closely with cross-functional stakeholders across Sales, Inventory, and Finance. The ideal candidate must be able to balance day-to-day responsibilities and long-term strategic projects within a fast-paced environment. They should be a self-starter and comfortable recommending solutions in an ambiguous environment with guidance. The position will report to the Manager, Ad Revenue Reporting Automation and is based in New York City.
This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position is based in New York, NY.
For New York Only - The estimated annual salary for this position is between $105,000 and $130,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You’ll be doing
- Design Impactful Visualizations: Build and maintain intuitive Tableau dashboards for sellers, managers, and leadership to drive effective, data-driven decision-making.
- Manage Sales Data Infrastructure: Build and optimize robust SQL-driven pipelines to feed the sales data warehouse, ensuring seamless data flow, accessibility, and reliability for a large set of users.
- Partner with Sales Strategy: Work hand-in-hand with the Sales Strategy team to translate business problems into analytical frameworks, delivering sharp, actionable insights and measurable recommendations.
- Drive Data Adoption & Support: Evangelize the use of self-serve datasets through stakeholder training, while monitoring support channels to help users onboard and resolve data discrepancies.
- Ensure Data Integrity: Perform regular data quality checks, monitoring, and documentation to ensure high reliability and accuracy across all reporting and warehouse assets.
We’re excited if you have
- SQL & Tableau Expertise: 3–5 years of professional experience with deep proficiency in SQL and Tableau. You have a proven track record of designing intuitive dashboards and building the underlying data pipelines to power them.
- Data Warehouse Management: Experience maintaining and scaling data environments for a large set of users. You are comfortable pulling from warehouses, automating workflows, and ensuring data accessibility for diverse stakeholder teams.
- Business Acumen & Storytelling: Strong business judgment with the ability to translate complex datasets into clear, compelling narratives. You can collaborate effectively with non-technical stakeholders to turn data into actionable strategy.
- CRM Proficiency: Hands-on experience working with CRM systems, specifically Salesforce, to track and analyze sales performance.
- Industry Knowledge: Familiarity with the digital advertising and ad tech ecosystem (DSPs, SSPs, ad servers; OTT/CTV is a major plus) and a history of delivering analytical projects from end-to-end.
- Experience or willingness to learn Python for data automation or modeling.
- Applied statistical skills (e.g., regression, forecasting, or hypothesis testing) to solve real-world business problems.
#LI-SR3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
Roku is accelerating its international expansion and is seeking a seasoned sales leader to drive advertising revenue, grow market share, and strengthen competitive positioning across markets outside the U.S. The Head of International Ad Sales Monetization will lead a hybrid go-to-market strategy, scaling both direct sales teams and third-party partnerships, while directly managing regional country sales leaders/teams responsible for individual markets. The business today spans a mix of mature and emerging markets, requiring both optimization of existing revenue streams and greenfield build-out.
This executive will bring deep expertise in global market dynamics, key players, and regulatory landscapes. They will have the executive presence to represent Roku at the highest levels, open doors, shape competitive positioning, and establish the relationships, processes, and operational cadence required to capture market share, maximize revenue, and deliver sustained growth. This is a pivotal moment for Roku internationally, with significant untapped demand for CTV advertising and an opportunity to define Roku’s leadership position in key global markets.
The successful candidate will be a proven commercial leader with deep experience in CTV/streaming, digital video, and programmatic advertising across multiple international markets, ideally including Canada, Mexico, Brazil, and the UK. The individual should have a strong network among leading agencies, brand advertisers, reseller partners, and major ad tech platforms, and a proven track record of building and scaling revenue through both direct and indirect channels.
The ideal candidate is data-driven, strategic, and highly practical -able to translate market insights into clear plans, mobilize cross-functional partners, and execute with rigor. They can navigate complex, multi-stakeholder environments, influence senior decision-makers, and develop narratives that resonate with the market. They will work closely with the US-based Sales team to align on global partnership strategies, including Media & Entertainment (M&E) partnerships, ensuring a cohesive approach across regions and driving scaled impact. They are comfortable in a dynamic, entrepreneurial environment, can switch between executive-level storytelling and hands-on deal support, and consistently deliver results. They are an experienced people leader who can coach, develop, and hold accountable market GMs or Heads of Sales.
Characteristics of success at Roku are being a self-motivated individual who takes ownership, possessing a positive attitude, operating with low ego and high integrity, being results oriented, being practical, being hands-on and team oriented, having the desire to win in a highly competitive environment and having the ability to adjust plan and react as needed.
For New York Only - The estimated annual base salary for this position is between $450,000 - $600,000, with additional equity. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Own Roku's ad sales performance outside the U.S., delivering revenue and margin targets for Roku Media
- Evaluate and prioritize new market entry opportunities, including go-to-market model selection, resourcing, and investment strategy
- Directly manage regional market leaders, set goals, provide coaching, and lead weekly operating cadences and quarterly business reviews
- Partner with country sales leaders to build and enable direct sales teams where Roku sells directly and manage reseller or representation partnerships where indirect channels are used
- Develop and execute market-specific go-to-market plans, including pricing and packaging, inventory strategy, and positioning for agencies, brands, and programmatic buyers
- Expand executive relationships across agency holding companies, leading brands, demand-side platforms, and key industry associations to strengthen Roku's presence in strategic forums and decision-making environments
- Partner with Ad Marketing to refine market narratives and materials and contribute to industry events, Upfront/NewFront activity, and thought leadership
- Work closely with Revenue Operations, FP&A, and Media leadership to forecast, track performance, and optimize pipeline, yield, and margin
- Collaborate with Product, Measurement, and Engineering to inform monetization features, localization requirements, and measurement solutions needed in each market
- Drive reseller performance through clear KPIs, enablement resources, incentives, territory planning, and regular business reviews
- Ensure operational excellence in deal execution, including contracting, compliance, inventory allocation, billing, and measurement aligned to local regulations and market practices
- Provide timely market updates to leadership, including risks, opportunities, competitive movements, and recommended actions
- Identify and develop new revenue streams and sponsorship opportunities relevant to each region and scale successful approaches
- Represent Roku in industry forums including IAB, ANA, 4As, and regional equivalents to help elevate Roku's profile and support CTV growth
We're excited if you have
- 15+ years of ad sales leadership experience within CTV, digital video, or programmatic advertising, including meaningful experience across multiple international markets
- Direct experience in Canada, Mexico, Brazil, and/or the UK
- Knowledge of the global media marketplace, including CTV, programmatic advertising, agency holding companies, DSPs, and measurement ecosystems
- Success building and managing hybrid go-to-market models that combine direct sales with reseller or representative partnerships
- Experience leading sales leaders across geographies and time zones with strong goal-setting, coaching, and accountability practices
- A track record of structuring and closing large, multi-market or multi-year advertising partnerships
- Credibility with senior agency and brand decision-makers and experience securing strategic partnerships
- Strong forecasting, pipeline management, and yield optimization capabilities, with comfort owning a complex P&L
- Experience partnering cross-functionally with Product, Engineering, Measurement, Marketing, and Revenue Operations to deliver monetization solutions
- Excellent communication and executive storytelling skills, including strong written communication and external partner presentations
- A global mindset and the ability to navigate local market dynamics, regulations, and cultural nuances
- Multilingual capability, such as Portuguese and/or Spanish, is a plus
- Willingness to travel internationally as needed
- Bachelor's degree required; advanced degree is a plus
- Experience with AVOD, SVOD, PVOD, and TVOD business models is helpful
#LI-LM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
For Massachusetts Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
For California Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
For New York Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
For California Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end—from onboarding through mature operations—to deliver operational excellence, reliability, and measurable outcomes for our partners and the Roku ad platform. We operate at the intersection of technology and business, turning operational and analytical signals into clear business cases and actionable decisions.
About The Role
This role is requiring a highly motivated problem solver, who can effectively articulate business cases based on operational and analytical data. As part of this highly skilled team, you will be responsible for managing the technical relationship with Roku’s advertising business’ publisher relationships. The Technical Account Manager’s primary responsibility is to maintain operational excellence throughout the lifecycle of the publisher partnership, from integration to mature state, while working closely with the Publisher Partnerships, Business Development, Inventory, and Product teams.
"For New York Only - The estimated annual salary for this position is between $135,000 - $160,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.”
What You’ll Be Doing
- Work on new integrations across all advertising publisher partners
- Lead the project planning, operational work, and testing related to the integration
- Monitor and define metrics to evaluate health of our integrations with Publishers working within the Roku ecosystem
- Usage of data and logs to drive decisions, insight, and optimizations
- Frame technical matters into business opportunities or challenges, adapting your message to the technical level of the audience
- Build and grow trusting relationships with external and internal counterparts
- Troubleshoot issues and performance drops in publisher integrations by working cross functionally with other teams in the company, including more senior team members
- Identify areas for product improvement and collaborate with the Product team to bring to fruition
- Assist with testing and success evaluation of new features
- Collaborate with the Publisher Partnerships team to drive strong programmer/publisher relationships through recurring calls and virtual communication
- Meet locally with publisher contacts when required
We’re excited if you have
- 4+ years of client-facing experience in Programmatic Advertising/Header Bidding Technologies in a Technical Account Management role or equivalent
- Ability to communicate clearly, concisely, and effectively, both verbally and in writing to different audiences such as product, developers, operations, and sales
- 1+ year Video (preferably CTV) experience
- Comprehension and experience in trafficking digital video and other formats, including VAST, VPAID, and VMAP
- Experience with Ad tech and ad tech terminology
- Effective relationship management skills with partners
- Experience with SQL & Analytics Skills
- Experience with supply integrations (header bidding, oRTB, etc.)
- Familiarity with reviewing technical documentation and integration specs, such as for oRTB
- Superset and Excel proficiency. Python, JSON/XML are a strong plus
- Experience in app/SDK coding, log reading, and testing in Postman
- Experience diagnosing and troubleshooting front-end issues and network requests
- Experience with a video ad server (Freewheel, GAM, Publica, Springserve, etc.)
- Experience on an OTT platform a strong plus
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end—from onboarding through mature operations—to deliver operational excellence, reliability, and measurable outcomes for our partners and the Roku ad platform. We operate at the intersection of technology and business, turning operational and analytical signals into clear business cases and actionable decisions.
About The Role
This role is requiring a highly motivated problem solver, who can effectively articulate business cases based on operational and analytical data. As part of this highly skilled team, you will be responsible for managing the technical relationship with Roku’s advertising business’ publisher relationships. The Technical Account Manager’s primary responsibility is to maintain operational excellence throughout the lifecycle of the publisher partnership, from integration to mature state, while working closely with the Publisher Partnerships, Business Development, Inventory, and Product teams.
"For California Only - The estimated annual salary for this position is between $130,000 - $160,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. ”
What You’ll Be Doing
- Work on new integrations across all advertising publisher partners
- Lead the project planning, operational work, and testing related to the integration
- Monitor and define metrics to evaluate health of our integrations with Publishers working within the Roku ecosystem
- Usage of data and logs to drive decisions, insight, and optimizations
- Frame technical matters into business opportunities or challenges, adapting your message to the technical level of the audience
- Build and grow trusting relationships with external and internal counterparts
- Troubleshoot issues and performance drops in publisher integrations by working cross functionally with other teams in the company, including more senior team members
- Identify areas for product improvement and collaborate with the Product team to bring to fruition
- Assist with testing and success evaluation of new features
- Collaborate with the Publisher Partnerships team to drive strong programmer/publisher relationships through recurring calls and virtual communication
- Meet locally with publisher contacts when required
We’re excited if you have
- 4+ years of client-facing experience in Programmatic Advertising/Header Bidding Technologies in a Technical Account Management role or equivalent
- Ability to communicate clearly, concisely, and effectively, both verbally and in writing to different audiences such as product, developers, operations, and sales
- 1+ year Video (preferably CTV) experience
- Comprehension and experience in trafficking digital video and other formats, including VAST, VPAID, and VMAP
- Experience with Ad tech and ad tech terminology
- Effective relationship management skills with partners
- Experience with SQL & Analytics Skills
- Experience with supply integrations (header bidding, oRTB, etc.)
- Familiarity with reviewing technical documentation and integration specs, such as for oRTB
- Superset and Excel proficiency. Python, JSON/XML are a strong plus
- Experience in app/SDK coding, log reading, and testing in Postman
- Experience diagnosing and troubleshooting front-end issues and network requests
- Experience with a video ad server (Freewheel, GAM, Publica, Springserve, etc.)
- Experience on an OTT platform a strong plus
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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Administrative Assistant
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Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
About Us
NLG Capital, the investment management company of NLG, manages approximately $40+ billion in AUM. Our purpose is simple – to allow NLG to keep its promises. How we do this – an obsessive focus on delivering investment results. We drive results through a rigorous but collaborative investment process, and we hold ourselves to the highest of standards, both as investors and teammates. While our process is based on rigor, our culture is based on our guiding principles: Meritocracy, Uncompromising Transparency, Intellectual Honesty, Performance Driven Learning, Relentless Pursuit of Excellence. These principles serve as the foundation of our team. They govern the way we conduct ourselves, how we interact with teammates and how we approach every investment decision. We act with the integrity and humility required to make the investment decision that is right for the firm, and ultimately our policyholders. Our culture has been deliberately built to foster curiosity and provide opportunities to learn and grow, both as people and investors. The flat and collaborative nature of our team promotes an atmosphere where the best ideas are continually expressed and rewarded. Our pursuit of excellence is unwavering.
Role Summary
In this role, you will provide administrative support to our Chief Investment Officer (CIO) and NLG Capital Leadership team. In addition, you will be responsible for planning, organizing and/or managing special projects to deliver against our strategic objectives. Providing in-depth administrative and project coordination support, you will interface with external partners and all levels of leadership throughout the Company. Strong organization, prioritization, discretionary judgement, communication and multi-tasking skills are essential in this role and are the keys to your success in handling ever-changing demands and bringing leaders together.
This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Essential Duties and Responsibilities
- Provide timely and effective administrative support to our CIO and the NLG Capital Leadership Team
- Draft communications as needed; collaborate with leadership on messaging and manage information flow
- Arrange travel, accommodations, itineraries and all correspondence related to necessary arrangements including management of expense reports
- Plan, organize and execute events such as meetings, team building activities, luncheons, client dinners and special projects
- Manage the day-to-day administrative affairs of our CIO - maintaining a high degree of confidentiality & discretion; anticipate needs and proactively bring together appropriate people and resources to support our CIO in addressing issues
- Provide comprehensive support services to our CIO that ensures professional, responsive, and effective experiences at all levels of the organization – tracks and helps drive completion of key deliverables and follows up on outstanding action items
- Provide sophisticated calendar management; prioritize inquiries and requests while troubleshooting conflicts with little guidance, make judgements and recommendations to ensure smooth day-to-day engagements
- Manage a variety of departmental operations, such as team onboarding and inventory needs.
- Work collaboratively with other administrative professionals to request and assemble information, assist in formatting, and proof reading of business documents, as well as internal and external communications – commitment to the success of the team over personal success
Minimum Qualifications
- Bachelor’s degree in Business Administration or related field; equivalent years of job experience or certification
- Minimum of 5 years of administrative professional experience
- Experience in project coordination
- High level interpersonal skills to handle sensitive and confidential situations; position continually requires demonstrated poise, tact and diplomacy and ability to interact effectively with all levels of employees, customers and vendors
- Strong verbal, written, and phone communication skills
- A self-starter with the ability to work without direct supervision; think independently to problem solve; take the initiative to resolve administrative and procedural issues; evaluate alternatives and make recommendations with tact and discretion
- Ability to work in a fast-paced and ever-changing environment with demonstrated ability to manage multiple competing tasks and demands.
- Willing and available to work the hours necessary to meet the demands of the business.
- Completes assignments efficiently and in a timely manner, demonstrating a commitment to quality and attention to detail.
- Ability to work onsite Monday – Thursday, with flexibility to be onsite on Fridays when there is a business need.
- Able to pass a background check.
Preferred Qualifications
- Proficient with various job-related computer software applications (e.g., MSO365, Concur, Salesforce, UltiPro) as well as the demonstrated ability to rapidly learn new company-specific systems and processes
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
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National Life Group
1 National Life Dr
Montpelier, VT 05604
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Apply to National Life Insurance CompanyStuds is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.
Want to get paid to become a piercer at Studs? Apprentices undergo a minimum 6-week paid piercing training program inclusive of classroom style learning, observation, and hands-on training. We are looking for Apprentices to join our training program that will kickoff for the first 6 weeks in one of our studio locations. Upon successful completion of the program, graduated Apprentices will become eligible for part-time or full-time Associate Piercer positions at one of our NYC studios.
Hourly Rate:
- Graduated apprentices make $24/hour as Associate Piercers, plus tips
- During the 6-week training program, apprentices make $18/hour, plus tips
Key Responsibilities:
REVENUE
- Service Oriented
- Embodies our performance-oriented culture by meeting and exceeding expectations
- Serves as a brand ambassador: educates clients on the unique Studs’ experience through our selling cycle
- Delivers confident, clear, and professional communication with clients during their entire Studs’ experience
OPERATIONS
- Decision Quality & Execution
- Leverages Studs’ resources and policies in decision making
- Becomes well-versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met
- Shows consistent and detailed record keeping of all maintenance, sterilized inventory and tools
TALENT
- Integrity
- Prioritizes Studio compliance and is accountable to standard operating procedures and company policy
- Admits mistakes and is not afraid to escalate when help is needed
- Lives out our Core Values
- Shows consistency by providing best in class service to everyone in the Studio
- Provides solutions-oriented feedback and is open-minded to receiving it
Requirements:
- 3 years of relevant work experience
- At least two years as a Medical Assistant or Phlebotomist (performing venipunctures and/or finger sticks) preferred
- Full Time:
- Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays. Must maintain consistent availability
- Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO
- Schedules may vary based on business needs, and Full-Time employees are expected to prioritize Studs as their primary employment commitment
- Part Time:
- Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
- Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away
- Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
- Must pierce a minimum 18 appointments a day
- Must be able to visually inspect ear anatomy to execute advanced piercings
- Must be able to deliver piercings with a steady hand
- Must be able to lift 20 lbs
- Must be able to handle chemicals safely
- Travel to
for the duration of the training program (paid by Studs) - Driven, creative problem solver that consistently acts with integrity and speaks up
- Owner’s mindset, with the ability to approach feedback and problems with a positive attitude.
Benefits & Perks
FT:
- Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
- Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
- Voluntary Life Insurance
- Health and Commuter Tax-Advantaged Accounts
- 401(k) Retirement Savings Plan
- Paid Time Off and Paid Safe & Sick Leave Accruals
- Paid Parental Leave
- Paid Sabbatical After 4 Years of Service
- Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
- Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!
PT:
- Paid Safe & Sick Leave Accrual
- FSA Health and Commuter Tax-Advantaged Accounts
- 401(k) Retirement Savings Plan
- Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Click here for the Studs Privacy Notice for California Applicants.
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VP Sales, Channel Partnerships
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By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com
THE ROLE:
We are hiring a Vice President of Sales to build and lead our Channel Partnerships business. This team will be responsible for distributing our moments and audiences across the broader ad-tech ecosystem. You will own the number for everything we do with platforms that activate Genius products: DSPs, SSPs, CTV platforms, data and identity providers, retail media networks, and emerging distribution channels. This is a senior, externally facing leadership role, you will set the channel strategy, sign and grow the partnerships that move the most revenue, and lead a team of sellers and partner support.
WHAT YOU’LL DO
- Own and exceed the Channel Partnerships revenue number, including new partner activations and expansion across the existing partner base.
- Define the channel strategy: which categories of partners (DSPs, SSPs, CTV, data/identity, retail media, measurement) we prioritize, in what sequence, and with what commercial model.
- Personally lead the most strategic partnerships; running discovery, deal structuring, negotiation, and contracting at the executive level.
- Translate our Moments framework; Pre-Game anticipation, Real-Time In-Game, Post-Game sentiments into integration patterns and activation paths that partners can embed into their platforms and sell into their customer bases.
- Grow revenue and volume across existing partners by expanding integrations, unlocking new audiences and inventory, and driving co-selling motions into shared brand and agency clients.
- Build and own senior relationships across each priority partner
- Construct annual joint business plans with key partners; align Genius product roadmap and go-to-market commitments to partner needs and shared brand demand.
- Serve as the executive escalation point for top partners and partner with Product, Engineering, and Ad Ops to deliver flawless integrations and campaign execution.
- Hire, coach, and retain a high-performing team of 5–8 Partner Sales / BD, Partner Managers, and Partner Solutions covering new partner acquisition, account growth, and day-to-day partner operations.
- Set the standard for prospecting rigor, deal quality, partner reviews, and forecast discipline.
- Run a tight weekly operating cadence: pipeline reviews, partner reviews, deal inspection, forecast calls, and 1:1 coaching grounded in partner data.
- Operate the CRM and forecast as a discipline, not a chore; deliver a forecast leadership can trust within ±10%.
- Partner cross-functionally with Marketing on co-marketing and demand generation, Product and Engineering on integrations and roadmap, and Ad Ops/Insights on case studies and post-campaign reporting.
- Represent Genius Sports at industry events (Cannes Lions, Possible, Advertising Week, IAB ALM, NewFronts/Upfronts, programmatic and CTV summits) and in the trade press as the executive face of the channel program.
WHAT YOU’LL BRING:
- 10+ years in advertising, ad-tech, or media partnerships, with at least 3 years in a sales or BD leadership role carrying a team number.
- Demonstrable success building and growing channel/partner programs across DSPs, SSPs, CTV platforms, data/identity, retail media, or measurement partners.
- Track record of personally closing seven- and eight-figure partnership deals and of developing reps and partner managers who do the same.
- Strong, current relationships across the platform ecosystem
- Deep fluency in the modern media stack: programmatic, CTV, social, addressable, identity/data, attention/measurement, and the economics on every side of the supply chain.
- Comfort selling complex, integration-heavy products; you can navigate a commercial conversation and a technical conversation in the same meeting.
- Operating discipline: forecast accuracy, CRM (HubSpot or Salesforce), partner pipeline management, and a real point of view on partner program design.
IT WILL BE A BONUS IF YOU:
- Experience selling sports media, sports data, or fan-engagement products into the ad-tech ecosystem.
- Existing relationships at major DSPs, CTV platforms, and retail media networks.
- Background standing up integrations or curated marketplaces with programmatic platforms.
- Experience scaling a partner team from a small founding pod into a structured organization with sellers, account managers, and solutions support.
The annualized base salary for this role ranges from $220,000 to $240,000 USD and includes eligibility for additional variable compensation. This role will also be eligible to take part in Genius Sports Group's benefits plan.
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
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Director, Inventory Curation
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WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
We are seeking an ambitious, highly experienced programmatic leader to join our Partnerships team and lead our inventory curation efforts. This role is both strategic and executional, responsible for building and scaling our curation business while remaining deeply hands-on in campaign and deal execution.
As a senior leader, you will own media decisioning across our curated inventory products ensuring performance, scalability, and accuracy across all SSP integrations. You will operate as the connective tissue between Partnerships, Trading, Sales, and Analytics, bringing both a deep understanding of the supply ecosystem and a strong operator mindset.
This is a unique opportunity to help build a new and high-growth business line within the company. We are looking for a true inventory expert: someone who understands supply, data, and deal mechanics inside and out, and can translate that into scalable, revenue-driving solutions. This role is hybrid out of our New York City office.
Key Responsibilities
- Build and scale curated supply solutions across the Zeta DSP
- Define and evolve the curation strategy, including packaging and go-to-market approach
- Identify new opportunities to leverage data, inventory, and partnerships to drive incremental revenue
- Establish best practices and scalable processes for curation across the organization
- Own the full deal lifecycle: setup, QA, launch, optimization, and troubleshooting
- Create and manage Deal IDs (PMP, PG, curated deals) across SSPs
- Ensure accurate implementation of targeting, data signals, and deal parameters
- Monitor performance in real time and optimize for delivery, win rate, CPM efficiency, and campaign KPIs
- Work directly in-platform to execute and optimize the deals in tandem with the Traders
- Serve as a subject matter expert across all integrated SSP platforms
- Partner with SSPs and our internal Data Cloud team to develop data-driven, performance-optimized inventory packages
- Evaluate supply quality, pricing, and performance to inform deal structuring
- Manage inbound data processes with Product/Tech and ensure seamless integration into curated deals
- Collaborate with Sales and Strategy to align curated offerings with client needs and revenue goals
- Analyze deal and inventory performance to identify trends and optimization opportunities
- Use data to inform decision-making across supply selection, packaging, and pricing
- Develop frameworks for measuring success of curated inventory and ensuring continuous improvement
Required Experience
- 6–10+ years of experience in programmatic advertising, with a strong focus on supply, trading, or inventory partnerships
- Deep expertise in the programmatic ecosystem, including DSPs, SSPs, and deal-based buying (PMPs, PG, curated marketplaces)
- Proven hands-on experience activating and optimizing Deal IDs across multiple SSPs
- Strong understanding of the bidstream, ORTB, and auction dynamics
- Experience evaluating inventory quality, negotiating pricing, and structuring deals
- Technical fluency with data workflows, APIs, and optimization methodologies
- Advanced analytical skills (Excel required; SQL a plus)
- Strong communication, negotiation, and stakeholder management skills
- Highly detail-oriented with strong operational rigor
- Bachelor’s degree required
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $120,000 - $150,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-MR1
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Apply to Zeta GlobalAbout Nabis
Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.
About the Role
As Northeast General Manager for New York, you are the CEO of your market. You report to the President and own the state P&L end-to-end — revenue, margin, working capital, and headcount. The operations leaders, the commercial team, and the compliance team in your state report to you. You sit at the intersection of physical operations (warehousing, fleet, fulfillment), commercial (brand and retailer relationships), financial services (Nabis Capital, BillPay), and regulatory affairs. Your job is to make Nabis the platform that brands and retailers in your state cannot operate without.
Your priority is to stand up Nabis as the default wholesale partner under OCM during the adult-use ramp — sign brands, activate retailers, build the operation, and put New York on a credible path to contribution-margin breakeven.
Responsibilities:
- Be the owner. Own the full state P&L — revenue, gross margin, contribution margin, working capital, and headcount. Set the operating plan. Hit it.
- Run the operation. Lead end-to-end physical operations: warehousing, fleet, last-mile delivery, route density, on-time performance, inventory accuracy, and METRC-compliant chain of custody. Walk the floor. Know what is broken before anyone tells you.
- Win the market. Lead the commercial team — brand acquisition and renewal, retailer wallet share, marketplace adoption, and attach of Nabis Capital and BillPay across your book.
- Own the regulator relationship. Serve as the primary Nabis voice with state and local regulators. Maintain audit-ready compliance and licensing across every facility in market.
- Be the face of Nabis. Personally own the most strategic brand and retailer relationships in market. Represent Nabis at industry events, with regulators, and with the media when it matters.
- Build the team. Hire, develop, and lead a cross-functional team across operations, sales, account management, and compliance. Build a credible succession bench for every key role.
- Translate strategy into execution. Take Nabis’s national strategy and turn it into a state-specific playbook. Identify the next product, lane, or segment worth investing in, make the case, and ship it.
- Partner cross-functionally with HQ — product, engineering, finance, capital markets, and government affairs — to make sure the things you need to win are getting built
Qualifications
- 8+ years of progressively senior leadership experience, with at least 3 years owning a meaningful P&L. Backgrounds we tend to weight: high-growth marketplace or logistics operator (DoorDash, Uber, Lime, Instacart, Faire, Flexport), cannabis operator at scale, regulated CPG distribution, or PE-backed multi-site operations leadership. MBA or equivalent preferred but not required.
- Hands-on operator. You have run physical operations at scale — distribution, last-mile, warehousing, manufacturing, or similar — in environments where you had to design the process, not just inherit it.
- Real-time marketplace fluency. You understand supply-and-demand economics and how to balance both sides of a two-sided platform.
- Commercial range. You have closed enterprise deals, set pricing, and managed strategic accounts at the executive level.
- Regulated-industry instincts. You have worked in cannabis, alcohol, pharmaceuticals, food, or financial services, and you treat compliance as a feature rather than a tax.
- Builder, not steward. You are energized by ambiguity, missing infrastructure, and the chance to build something that did not exist before you arrived.
- Bias to action. You move fast, write clearly, and would rather ship a v1 this week than a v3 next quarter. We use the data to win arguments.
- Travel and presence. You are willing to be on-site in the market full-time and to travel 20–30% across Nabis facilities.
- Bonus: existing relationships in the cannabis ecosystem of your target market; experience integrating an acquisition; experience launching a market or region from zero.
Compensation & Benefits:
- Unlimited PTO and paid holidaysCompetitive salary and equity packages.
- Base Salary starting at 175,000 + bonus.
- Additional compensation: Equity + bonus available, but dependent on job level
- Medical/Dental/Vision offered to all full-time employees
- 401(k) plan with a match.
Nabis is an Equal Opportunity Employer
*Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*
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Apply to NABIS
At a Glance
This is an exceptional opportunity to be part of a fast-growing brand, building the foundation of retail merchandising and helping scale our business across the AMER region. As the Senior Lead, you hold a dual mandate: to act as a foundational architect and a strategic accelerator. You aren't just managing a process; you are building the regional merchandising infrastructure required to sustain our momentum.
You will drive the premiumisation of the retail experience across the US, Brazil, and future markets—ensuring our brand vision is translated into elevated store assortments that drive apparel share while addressing regional market specificities. This role requires a "balanced leader" who is equally obsessed with product storytelling, rigorous commercial analytics, and people development.
Your Team
You will lead and grow a high-performing AMER Retail Merchandising team, fostering a culture of innovation, collaboration and high performance.You will serve as the "cross-functional glue" between Global strategy and Regional execution. You will partner deeply with Regional Retail Leadership, Visual Merchandising, Store Ops, and Finance to ensure the AMER region has the tools, process, and inventory it needs to win.
Your Mission
- Regional Strategy & Store Segmentation: Develop clustering and tiering strategies to ensure the right product mix, depth and capacity for every store format and market.
- Premium Assortment & Product Advocacy: Act as the Regional Voice of Retail. You will champion AMER-specific consumer needs to influence the global assortment, ensuring our product mix elevates brand storytelling and aggressively grows our apparel and accessories share.
- Foundational Infrastructure & Process Optimization: Lead the evolution of the regional merchandising backbone. This includes reviewing end-to-end buying processes, establishing rigorous governance frameworks, and spearheading the transition to new planning and allocation systems.
- Strategic OTB & Financial Stewardship: Own the regional Retail Open-to-Buy (OTB). You will develop clear investment strategies backed by thorough analysis to deliver sustainable, profitable growth while optimizing stock-turn and protecting gross margins.
- Retail GTM Orchestration: Synchronize with Marketing, VM, and Store Ops to ensure the finalized product offer is executed flawlessly in-store. You will translate high-level seasonal visions into tactical, store-level execution plans.
- In-Season Trading & Optimization: Lead the regional trading cadence. You are a solution driver who uses real-time data to pivot strategies—managing replenishment, regional stock transfers, and markdown cadences to maximize full-price sell-through.
- Expansion & NSO Planning: Architect the planning and initial allocation for New Store Openings (NSOs). You will ensure every new location is stocked with a balanced, high-impact mix from day one to support successful market entries.
- Supportive Leadership & People Development: Provide Supportive Direction to the americas retail merchandising team, acting as a coach and mentor and developing their technical expertise.
Your Story
- The Experience: 6+ years in Buying, Planning, or Allocation within large-scale, lifestyle or premium retail. You have a proven track record of scaling or transforming retail fleets during a high-growth phase.
- Category Mastery: Deep expertise in Apparel, Footwear, and Accessories. You understand the distinct lifecycles of performance and how to manage them within a vertical retail ecosystem.
- The Builder Mindset: You are a developer at heart. You have a passion for new systems and process implementation, with experience transitioning businesses from manual workflows to world-class tools.
- Strategic Orchestrator: You possess the "influence without authority" needed to align cross functional partners (Regions, Marketing, Ops, Finance) behind a unified regional merchandise vision.
- Data-Driven Merchandiser: You bridge the gap between financial targets and product assortment. You are equally comfortable deep-diving into spreadsheets to optimize stock-turn as you are championing the aesthetic and commercial potential of our apparel collections.
Personality: You lead with positivity, curiosity, and humility. You are a resilient communicator who thrives in fast-paced, high-stakes environments.
Typical cash compensation range for this position inclusive of base + bonus: $160,000 - $180,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation.
At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with an industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 11 paid US holidays, corporate office closure between Christmas and New Year, and a plethora of product perks!
Ready to apply?
Apply to OnSeasonal Sales Associate (Full Time) - Madison
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Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.
Role and Responsibilities:
- Maximize sales and provide friendly and welcoming customer service
- Communicate effectively with customers to determine their needs
- Build relationships with clients and maintain an updated client book
- Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
- Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
- Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
- Participate in store events
- Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
- Communicate effectively through sharing feedback with management and writing daily business recaps
- Secure company assets through loss prevention in compliance with company policies and guidelines
Qualifications and Requirements:
- Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred.
- Can-do attitude and commitment to providing excellent customer service
- Willingness and availability to work during peak business periods - weekends, holidays, etc
- Demonstrate strong written and verbal communication skills
- Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
- Comfortable working in a team environment
- Must be able to lift and move heavy objects (20 pounds or more) from time to time as required
Additional Notes:
This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
The hourly rate for this position is $24 per hour. The base salary is determined by experience, education, skills, and location.
Ready to apply?
Apply to Jenni KayneABOUT THE ROLE
The Senior Manager, Supply Chain Strategy is responsible for leading optimization projects to solve cross-functional supply chain challenges. Projects range from short multi-week sprints impacting a small team to long-term global cross-functional projects impacting multiple departments (E.g., sourcing, manufacturing, middle mile, final mile, transportation, international). You will play a key role in deciding Peloton’s future network, ensuring effective deployment of new capabilities, and in the planning and execution of efficient supply chain strategies.
Peloton is a fast-paced, innovative, and metric-driven company with a team that is passionate about delighting our members. Within the Supply Chain organization we are passionate about optimizing our cost structure and ensuring a fabulous member experience.
YOUR DAILY IMPACT AT PELOTON
- Build relationships across internal teams as well as peer functions. Partner with Data Science, Warehousing and Transportation, Planning, Member Support, Enterprise Tech, and Finance to identify and advocate improvement opportunities
- Optimize the end-to-end global network strategy from manufacturing to Middle Mile Distribution Centers to Final Mile to minimize cost while delivering the best member experience possible
- Build analyses and business cases, execute key activities, resolve risks / issues, document key assumptions, provide leadership updates; identify cross-functional impacts and serve as the single point of truth
- Develop mechanisms to track savings, cost and service metrics impacted by these projects
YOU BRING TO PELOTON
- 6+ years experience in analytical/operational or consulting roles supporting Operations and Supply Chain teams
- OR Advanced degree in business administration, supply chain management, or related field
- Proven track record of designing, implementing, and supporting supply chain network optimization, transportation optimization, inventory optimization, or simulation projects
- Experience conducting quantitative and qualitative financial analysis
- Clear communicator with keen ability to present findings in succinct presentations; experience with executive communications
- Extremely organized and detail-oriented - ability to keep track of project impacting details and manage multiple, simultaneous programs with competing priorities
- Strong quantitative, analytical and critical thinking skills with demonstrated use of data analysis and metrics to drive decision making
- Experience in data analytics tools a plus (SQL, Looker, Python)
- Experience with network optimization tools
- Ability to travel up to 25% of the time
#LI-CG1
#LI-Remote
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
Ready to apply?
Apply to Peloton
FT Nurse Practitioner (NP)
Share this job
Join a team that’s redefining infusion care and creating exceptional patient experiences.
Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.
Why Join IVX Health
- Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
- Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
- Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
- Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
- Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
- Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.
What You Will Do
- Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
- Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
- Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
- Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
- Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
- Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
- Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
- Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
- Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.
What We're Looking For
- Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
- Board Certification – AANP or ANCC certification required.
- Life Support Certifications – BLS certification required; PALS certification preferred.
- Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
- Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
- Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
- Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
- Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
Ready to apply?
Apply to IVX Health
FT Nurse Practitioner (NP)
Share this job
Join a team that’s redefining infusion care and creating exceptional patient experiences.
Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.
Why Join IVX Health
- Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
- Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
- Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
- Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
- Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
- Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.
What You Will Do
- Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
- Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
- Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
- Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
- Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
- Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
- Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
- Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
- Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.
What We're Looking For
- Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
- Board Certification – AANP or ANCC certification required.
- Life Support Certifications – BLS certification required; PALS certification preferred.
- Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
- Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
- Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
- Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
- Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
Ready to apply?
Apply to IVX Health
FT Infusion Registered Nurse (RN)
Share this job
Join a team that’s redefining infusion care and creating exceptional patient experiences.
Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.
Why Join IVX Health
- Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
- Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
- Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
- Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
- Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
- Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.
What You Will Do
- Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
- Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
- Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
- Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
- Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
- Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
- Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
- Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
- Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.
What We Are Looking For
- Active and Unrestricted Registered Nurse (RN) license
- Life Support Certifications – BLS certification required; PALS certification preferred.
- Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
- Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
- Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
- Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
Ready to apply?
Apply to IVX Health
FT Infusion Registered Nurse (RN)
Share this job
Full-Time | Monday - Friday and rotating Saturdays | Day Shift
Join a team that’s redefining infusion care and creating exceptional patient experiences.
Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.
Why Join IVX Health
- Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
- Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
- Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
- Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
- Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
- Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.
What You Will Do
- Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
- Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
- Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
- Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
- Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
- Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
- Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
- Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
- Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.
What We Are Looking For
- Active and Unrestricted Registered Nurse (RN) license
- Life Support Certifications – BLS certification required; PALS certification preferred.
- Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
- Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
- Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
- Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
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Workplace and People Operations Associate
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Workplace and People Operations Associate
About WithCoverage:
WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy.
We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors. They operate in complex risk environments and need a partner that can move at their speed.
Instead of a fragmented, manual brokerage stack, we have built a new category: elite risk advisors operating on top of proprietary technology. Our in-house Agency Management System gives our team and AI agents full visibility into policies, exposures, claims, billing, and commissions. This platform enables deep automation, better decisions, and a fundamentally higher standard of service.
WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound). We have raised over $43M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners.
Our ambition is not to build a better brokerage. It is to redefine how risk is managed across the economy.
Why Join Us:
- Grow Faster – We’re scaling quickly, giving you significant opportunities to learn, lead, and shape your career and the company's future.
- Work That Matters – We protect the world’s most innovative brands: consumer icons, hospitality leaders, next-gen defense contractors, and US manufacturers.
- Redefine an Industry – Insurance is one of the largest, slowest-moving markets. We rewrite the playbook with proprietary technology, automation, and AI.
- Financial Rewards – We hire the best and invest in you. That means competitive comp, meaningful equity, and excellent benefits. We believe strongly in internal promotion and lay out a plan for everyone's career growth.
Why This Role
You will be our first dedicated Workplace and People Operations hire, helping shape how our company runs and how it feels to work here. This is not just about keeping things organized.
You will build the foundation for our employee experience as we scale, from how the office operates to how every new hire starts their journey.
Role Overview
This is a high-impact role based in our NYC office at the center of the company. You will own the day-to-day workplace experience while supporting core People Operations workflows across onboarding, systems, and employee lifecycle processes. You will partner across teams to ensure things run smoothly, people feel supported, and processes scale with the business. If you enjoy building from the ground up and being the person who makes everything work, this role will be a great fit.
What You’ll Own
Workplace and Office Operations
- Make our NYC office run smoothly and feel like a great place to work
- Manage vendors including facilities, cleaning, snacks, and supplies
- Plan and coordinate team events and in-office moments
- Support seating and workspace planning as the team grows
- Handle day-to-day logistics including mail, access, and inventory
Onboarding and Employee Experience
- Own onboarding logistics for all new hires
- Ensure every new hire is set up for success on day one
- Partner with Recruiting and hiring managers to deliver a strong onboarding experience
- Run onboarding sessions and continuously improve the experience
People Operations
- Manage employee data and workflows in Rippling
- Support onboarding and offboarding processes and documentation
- Handle employee requests and employment verifications
- Partner with Finance or vendors to support payroll and bonus inputs
- Maintain employee records including agreements and policies
- Support training programs and track completion
Equipment and Systems
- Coordinate laptop setup and inventory management
- Partner with IT vendors to ensure employees are fully set up
- Maintain clean, organized systems and process documentation
What Success Looks Like
- The NYC office runs smoothly and feels organized, welcoming, and high quality
- New hires have a seamless and thoughtful onboarding experience
- People Operations processes are reliable, clear, and easy to follow
- Employees know where to go for support and get help quickly
You Might Be a Fit If
- You have 2 to 5 years of experience in office operations, HR coordination, or People Ops
- You are highly organized and detail-oriented
- You are a strong communicator and enjoy working with people across teams
- You are comfortable using systems like HRIS platforms and Google Suite
- You are proactive, resourceful, and comfortable in a fast-paced environment
- You have experience with Rippling or a similar HR system
- You have supported onboarding or employee lifecycle processes
- You have worked in a startup or high-growth environment
- If you are the type of person who takes pride in making things run smoothly and creating a great experience for others, you will have a meaningful impact here from day one
For candidates based in the United States, the expected pay range for this position at the start of employment is $60,000 – $75,000/year. Actual compensation will be determined based on factors such as market location, job-related skills, experience, and qualifications. This role may also be eligible for additional variable compensation, including quota-based incentives where applicable. WithCoverage offers a comprehensive Total Rewards package for full-time employees, which includes equity grants and a robust suite of benefits.
What We Offer:
- Competitive compensation that includes equity
- Comprehensive benefit plans for medical, dental, vision, life, and disability
- Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
- Human Interest: 401(k) provider
- Time Off: Flexible time off, sick leave, family and medical leave, major national holidays
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Collaborative, transparent, and fun culture
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About Nabis
Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.
About the Role
Nabis is seeking a reliable and motivated Operations Manager to support our downstate New York hub. This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their site’s accuracy and efficiency. This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager-level experience in warehouse and/or distribution logistics.
The Operations Manager will report to the New York Operations Manager and will be responsible for maintaining a complete understanding of Nabis’s central warehouse processes and the nuances of enterprise client relationships. The Operations Manager will organize, oversee, and strategize the daily site operations while working closely with other Nabis hubs. They will work cross-functionally to support the streamlining of all new & existing processes. The ideal candidate will thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.
Responsibilities:
- Work holistically with the New York GM, Operations Manager, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse
- Track daily team performance and provide feedback and training to associates as needed
- Track and manage daily volume to ensure no disruption in SLA compliance
- Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners
- Monitor and track team’s adherence to standard operating procedures (SOP)
- Forecast and monitor staffing needs and schedules of department associates
- Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication
- Provide timely and professional communication to support other Nabis departments and external partner relationships
- Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting
- Manage relationships with vendors and other supply chain partners
- Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction
Desired Skills & Qualifications:
- High empathy, excellent communication skills, and an interest in working directly with a wide array of people
- Superior time management and organization
- Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
- High EQ, low ego, and a willingness to do everything, including manual labor
- Delegation and project follow-up
- Meticulous and detail-oriented
- 2+ years of experience within a warehouse or logistics setting
- 2+ years of experience managing a team of at least 30+ employees
- Adaptability and flexibility
- Familiarity with MS Office and various business software (e.g., ERP, CRM)
- Monday -- Friday on-site work availability
- Experience in the Cannabis industry preferred
- Supply chain / data analysis training or the equivalent work experience
- Project management and quantitative analysis expertise
Compensation & Benefits:
- You'll work at the fastest-growing cannabis startup in the U.S.
- Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
- Competitive salary at $70k - $80k depending on experience along with 401k
Nabis is an Equal Opportunity Employer
Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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VP AI Model Validation
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Metropolitan Commercial Bank (the “Bank”) is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.
Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.
Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.
The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).
Position Summary:
The Vice President AI Model Validation with extensive big-bank experience, strong technical expertise, and proven capabilities in model risk management, risk reporting, and large-scale data management, will be responsible for developing, maintaining, and enhancing the Bank’s Model Risk Management framework in compliance with regulatory guidance (e.g., SR 11-7). This individual will be well-versed in regulatory requirements, model governance frameworks, and secure data practices, enabling a more resilient, compliant, and value-added risk management function. The VP AI Model Validation will oversee the governance, validation, monitoring, and reporting of models used across the Bank—including BSA/AML, Credit, CECL, ALM, Capital planning, Stress testing, liquidity, and other decision-support models.
The ideal candidate will combine strong quantitative skills with practical banking experience, expertise in data quality and visualization, and the ability to clearly communicate technical model risk findings to senior management, regulators, and business stakeholders. The knowledge and ability to conduct thorough model validations and reviews is a critical responsibility for this position.
The successful candidate for this role will be a proactive and analytical individual with a solid understanding of risk management principles, excellent communication skills, and the ability to work collaboratively in a dynamic environment. This role reports to the Director of Model Risk & Risk Reporting and will be based in New York City.
We have a flexible work schedule where employees can work from home one day a week.
Essential duties and responsibilities:
Governance and Policy Compliance:
- Support and enhance the Bank’s Model Risk Management policy, procedures, and control framework.
- Maintain a comprehensive model inventory, ensuring accuracy, completeness, and appropriate model tiering.
- Oversee and lead model lifecycle governance, including development, implementation, use, monitoring, and retirement.
- Ensure full compliance with SR 11-7, CECL, and other regulatory guidance.
Model Validation & Review
- Conduct independent validations of models, including BSA/AML, CECL/ALLL, Credit, ALM, stress testing, market risk, and liquidity models.
- Assess conceptual soundness, input data integrity, methodology, and performance monitoring.
- Challenge assumptions, limitations, and use cases of models, and provide recommendations for remediation.
- Document validation results and present findings to senior management, committees, and regulators.
Data Governance & Reporting
- Design and implement data quality processes to support reliable model inputs and outputs, and data used across MRM reporting.
- Establish controls for data accuracy, completeness, timeliness, and reconciliation across model datasets.
- Develop Power BI dashboards and automated reports to track model performance, issues, and usage.
- Support regulatory and management reporting through clear, visual, and actionable insights.
Monitoring & Issue Management
- Execute ongoing model performance monitoring plans, including back-testing and benchmarking.
- Track and manage model risk issues, findings, and remediation efforts.
- Provide regular reporting on model risk metrics, emerging trends, and validation progress.
Stakeholder Engagement
- Partner with business units, finance, risk, audit, and IT to ensure models meet business and regulatory needs.
- Provide training and guidance to model owners and users on governance and data quality requirements.
- Support Internal Audit and regulatory examinations related to model risk.
Continuous Improvement:
- Continuously review and enhance risk management processes, tools, and methodologies to adapt to evolving business environments and emerging risks.
- Provide training and guidance to employees on risk management with the best practices and procedures.
- Seek opportunities to leverage technology solutions for improving Enterprise Risk Management practices.
- Other Duties as Assigned
Required knowledge, skills and experience:
- Master’s degree in Finance, Economics, Statistics, Mathematics, Data Science, or related field (PhD or CFA/FRM preferred).
- 8+ years of relevant experience in model risk management, validation, or quantitative risk within a bank or consulting firm.
- Knowledge of banking regulations and regulatory frameworks, including but not limited to Basel III, Dodd-Frank Act, BSA/AML, and consumer protection laws. Knowledge of requirements for banks exceeding the $10 billion asset threshold.
- Experience with CECL, ALM, stress testing, and other regulatory/decision-support models.
- Strong knowledge of data quality frameworks and their application in risk management.
- Knowledge of Federal Reserve, New York State Department of Financial Services and Consumer Financial Protection Bureau rules and regulations.
- Strong analytical skills with the ability to interpret emerging risks and issues, and trends in Key Risk Indicator data in order to escalate any negative trends to senior management.
- Proficiency in statistical/programming tools (Python, R, SAS, SQL, MATLAB).
- Strong skills in Power BI (reporting, dashboards, DAX, data modeling).
- Experience in data governance, lineage, and data quality assessment.
- Detail-oriented and organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Sound judgment and decision-making skills, with the ability to balance regulatory requirements with business objectives and risk considerations.
Potential Salary: $200,000- $230,000 annually
This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.
Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Come Work With Us:
Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.
Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.
The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.
We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.
Position Summary:
Metropolitan Commercial Bank (the “Bank”) is seeking an Applied AI Analyst to support the design, configuration, testing, and monitoring of applied AI, Generative AI, machine learning, and agentic workflow solutions in a highly regulated banking environment. Working under the guidance of AI Scientists and in partnership with engineering, risk, and business teams, this role focuses on internal human-in-the-loop use cases such as AI-assisted loan documentation generation, fraudulent transaction detection models, policy and knowledge copilots, workflow automation, and other productivity solutions. A meaningful portion of the role is dedicated to AI solution intake and delivery support— learning new business domains, engaging business owners, preparing required documentation, and supporting vendor and risk reviews, so that solutions can be built and deployed under strict control gates and documentation standards aligned to internal and external regulations. The role emphasizes strong documentation, human oversight, privacy-by-design, cybersecurity, and disciplined lifecycle controls aligned to internal and external regulations. The role also emphasizes familiarity with Microsoft Foundry / Foundry Agent Service, approved Microsoft Copilot ecosystems, RAG architectures, and enterprise data platforms such as Snowflake.
Standard 4-day in-office requirement, 1 day remote (of your choosing)
Essential Functions & Responsibilities
Applied AI solution development & analysis:
- Support AI Scientists in building, configuring, and testing applied AI/GenAI solutions for high-value banking use cases such as credit memo generation, policy/regulatory summarization, knowledge assistants, and internal productivity copilots.
- Develop and refine prompts, grounding instructions, structured outputs, evaluation datasets, and Retrieval-Augmented Generation (RAG) pipelines using embeddings, vector search, document chunking, and metadata-driven retrieval.
- Prepare and transform structured and unstructured data; assist with API integrations, notebooks, and repeatable workflows that improve quality, traceability, and analyst productivity.
Agentic workflow design & orchestration:
- Assist in designing and testing agentic workflows using approved enterprise platforms and frameworks, including multi-agent patterns, human-in-the-loop approvals, handoffs, and subagent / agents-as-tools designs.
- Work with emerging interoperability patterns such as Model Context Protocol (MCP), tool / skill / plugin integration, and Agent-to-Agent (A2A) connectivity under supervision and within approved guardrails.
- Document workflow steps, tool schemas, fallback logic, escalation paths, and safe disablement / rollback procedures for agentic and GenAI solutions.
Microsoft Foundry, Copilot, and enterprise platform enablement:
- Support prototyping and evaluation in Microsoft Foundry / Foundry Agent Service and related Microsoft ecosystems (for example, Microsoft 365 Copilot) while partnering with Engineering and Data teams operating on Snowflake and other approved enterprise platforms.
- Assist with prompt and agent configuration, retrieval integration, logging, model / tool versioning, and operational runbooks.
Evaluation, testing, and monitoring:
- Create and execute test cases for accuracy, groundedness, hallucination, task completion, retrieval quality, bias/fairness, and basic adversarial or prompt-injection scenarios; escalate issues promptly.
- Track KPIs/KRIs, output quality, drift indicators, and user feedback; maintain evidence needed for pilot reviews, production monitoring, and periodic reassessment.
AI governance, intake documentation, and cybersecurity/privacy controls:
- Support AI use-case intake and governance processes by preparing required documentation (e.g., AI intake forms, model/system inventories, change-control artifacts, and audit-ready evidence packs) aligned to MCB’s Trustworthy & Responsible AI Principles and internal approval processes.
- Learn domain and process context for new use cases by speaking with business owners and control partners; translate requirements into clear problem statements, data needs, user journeys, control gates, and documentation required to comply with internal and external regulations.
- Support third-party / AI vendor due diligence by collecting and organizing evidence, reviewing vendor documentation, and helping risk-tier AI vendors and solutions in partnership with Third-Party Risk and Cyber/IT; act as an AI subject matter expert in providing an understanding of AI-specific risks.
- Apply privacy-by-design, data minimization, access-control, and secure prompt/data handling practices; follow approved tooling and build standards.
Cross-functional partnership and continuous learning:
- Communicate findings, limitations, and recommendations clearly to AI Scientists, managers, control partners (Model Risk, Compliance/Legal, Cyber/IT, Data Privacy), and business stakeholders; incorporate feedback quickly and accurately.
- Contribute to playbooks, standard operating procedures, and reusable templates for prompts, evaluations, agent patterns, and workflow controls.
Innovation and best practices:
- Stay current on practical applied-AI methods—including RAG, evaluation frameworks, agentic workflow design, MCP, A2A, and Microsoft Foundry capabilities—and recommend fit-for-purpose uses under established control gates.
- Demonstrate sound judgment, curiosity, and willingness to learn from senior AI Scientists while promoting responsible AI, reproducibility, and disciplined execution.
Qualifications & Skills:
- 2+ years of work experience.
- Bachelor’s degree in Computer Science, Data Science, Statistics, Engineering, Information Systems, Mathematics, or a related field is preferred. Relevant internships, apprenticeships, or comparable hands-on AI, analytics, or automation project experience will be considered.
- Working knowledge of Python, SQL, notebooks, REST APIs, JSON/YAML, and version control (e.g., Git) for data analysis and AI workflow support.
- Understanding of traditional machine learning model development and lifecycle concepts, including model training, data leakage prevention, testing/validation, monitoring, and common performance metrics for classification and regression.
- Familiarity with LLM application patterns, including prompt engineering, structured outputs, function/tool calling, Retrieval-Augmented Generation (RAG), embeddings, and vector search.
- Familiarity with Microsoft Foundry (including Foundry Agent Service), Microsoft 365 Copilot / Copilot Studio concepts, and approved enterprise data/AI platforms such as Snowflake.
- Understanding of agentic workflow concepts such as MCP servers/tools, skills/plugins, subagents or agents-as-tools, handoffs, human-in-the-loop controls, and A2A integration patterns.
- Ability to test and evaluate AI outputs for accuracy, groundedness, hallucination, retrieval quality, bias/fairness, and basic security misuse scenarios.
- Working knowledge of model and data governance concepts, including documentation, monitoring, change control, inventories, audit trails, and three-lines-of-defense oversight in a regulated environment.
- Strong written and verbal communication skills; ability to turn technical findings into clear summaries, test evidence, and action items for business and risk stakeholders.
- Analytical, organized, and adaptable mindset; ability to learn quickly, manage multiple workstreams, and balance innovation with risk discipline.
Preferred Qualifications & Skills
- Financial services exposure in fraud, AML/KYC/CDD/EDD, underwriting, commercial banking, treasury, policy governance, or contact center analytics.
- Hands-on experience with Microsoft Foundry / Foundry Agent Service, Azure AI Search or equivalent retrieval tooling, M365 Copilot / Copilot Studio, Snowflake, or similar enterprise AI platforms is a plus.
- Experience with RAG architectures, vector databases / vector search, document chunking, metadata extraction, OCR/document understanding, and prompt engineering.
- Exposure to agentic workflow patterns such as MCP tool integration, skills/plugins, handoffs, subagents, A2A, and evaluation frameworks for task completion and tool-call quality.
- Familiarity with LangChain, Semantic Kernel, LangGraph, Microsoft Agent Framework, or similar orchestration libraries/frameworks is a plus.
- Awareness of external regulations including SR 11-7, SR 23-4, AI use-case intake / inventory processes, privacy, cybersecurity, and third-party risk expectations in a regulated environment.
- Ability to work in a constantly evolving environment.
- Must have excellent written and verbal communication skills.
- Demonstrate analytical, troubleshooting, and problem-solving skills.
- The ability to learn new technologies quickly.
- Self-directed individual with strong organizational and communication skills.
- Ability to synthesize multiple sources of information with an understanding of the bigger picture needs and operations of the Bank.
- Collaborative team player who can find practical solutions in a dynamic work environment.
- Ability to handle ambiguity, manage multiple tasks at once, and shift effectively between priorities.
Potential Salary: $120,000 - $150,000 annually
This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.
Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Come Work With Us:
Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.
Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.
The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.
We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.
Position Summary:
Metropolitan Commercial Bank is seeking a VP-level Applied AI & Machine Learning Scientist to design, build, and validate production-grade AI/ML and Generative AI solutions in a highly regulated banking environment. This role focuses on high-impact use cases—fraud detection, AML alert optimization, AI-assisted credit memo generation for underwriting decision support, contact center AI assistant/copilots, and personalization for treasury/commercial clients—delivered with rigorous governance, explainability, fairness testing, privacy-by-design, cybersecurity, and model lifecycle controls aligned to SR 11-7 and MCB’s Trustworthy & Responsible AI Principles. The role emphasizes Snowflake as the primary ML platform (e.g., Snowpark Python, UDFs/UDTFs, Tasks/Streams, and Snowflake-native ML).
Standard 4-day in-office requirement, 1 day remote (of your choosing)
Essential Functions & Responsibilities
Applied AI/ML development:
- Design and implement models for fraud detection, AML alert scoring/triage, AI-generated credit memo drafting and underwriting decision support, contact center AI assistants, and personalization for commercial/treasury use cases.
- Leverage modern methods: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), embeddings and vector databases, transformers, boosting, anomaly/outlier detection, and classical ML.
- Embed explainability (e.g., SHAP, interpretable scorecards/monotonic models) and conduct pre-/post-deployment bias testing with documented remediation.
Model validation, documentation & governance (SR 11‑7):
- Produce audit-ready documentation (methodology, assumptions, data lineage, limitations, testing) and register models in the inventory with owners/materiality.
- Facilitate independent validation/effective challenge; obtain required approvals before deployment; maintain change management and periodic review cadence.
- Define monitoring, drift thresholds, retraining triggers, and safe rollback/kill-switch procedures; maintain human-in-the-loop checkpoints for high-impact decisions.
Productionization & MLOps on Snowflake
- Package, deploy, and operate models via CI/CD, containerization, and model registry; instrument KPIs/KRIs and alerting dashboards. Operate models natively on Snowflake using Snowpark Python, UDFs/UDTFs, Tasks/Streams, and secure external access where required.
- Partner with Engineering to integrate models via secure APIs/batch; ensure scalability, resiliency, and observability in cloud/on‑prem (e.g., Snowflake, Azure ML, Databricks).
Regulatory, privacy, and cybersecurity alignment:
- Design for ECOA/Reg B (adverse action specificity), UDAAP, FCRA, GLBA privacy, and NYDFS 23 NYCRR 500 cybersecurity requirements.
- Apply privacy-by-design (data minimization, purpose limitation, retention), strong access controls/segregation, and secure SDLC/red teaming for GenAI stacks.
Third‑party AI & data stewardship:
- Support due diligence, testing, and ongoing monitoring of vendor AI/data providers per SR 23‑4; evaluate conceptual soundness, fairness, and security.
- Negotiate/verify contractual controls (no vendor training on MCB/NPI, subprocessors disclosure, audit rights, exit/portability).
- Ensure AEDT compliance (NYC Local Law 144) for any HR-related AI tools.
Cross‑functional partnership:
- Collaborate with Model Risk, Compliance/Legal, Cyber/IT, Data Privacy, Internal Audit, and business owners to meet objectives while staying within risk appetite.
- Communicate complex results, risks, and limitations clearly to technical and non‑technical stakeholders (management committees, examiners).
Innovation, coaching, and best practices:
- Evaluate emerging ML/GenAI methods, LLM evaluation techniques, Snowflake‑native capabilities (e.g., vector search, orchestration), and governance tooling; lead POCs within established control gates.
- Mentor junior staff; promote responsible AI practices, documentation standards, and reproducibility.
Qualifications & Skills:
- 6+ years of relevant work experience.
- Expertise in Python (pandas, scikit‑learn), deep learning (PyTorch/TensorFlow), NLP/LLMs, LangChain, embeddings/vector search, and classic ML.
- MLOps proficiency with CI/CD, containerization (Docker), registries, and observability; cloud ML (Snowflakes-native ML, Azure ML or Databricks preferred).
- Snowflake‑native ML proficiency: Snowpark Python, UDFs/UDTFs, Tasks/Streams; ability to build and operate ML workflows inside Snowflake.
- Data engineering competency (SQL, ETL/pipelines, Spark/PySpark); ability to work with structured/unstructured data.
- Explainability (e.g., SHAP) and fairness testing; ability to produce interpretable reason codes for ECOA/Reg B adverse actions as applicable.
- Strong grasp of SR 11‑7 lifecycle, model documentation, and operational monitoring within three lines of defense governance.
- Excellent communication; ability to translate technical detail to business/risk stakeholders and drive decisions.
- Curiosity and problem‑solving mindset; ability to balance innovation with disciplined risk management.
Preferred Qualifications & Skills
- Master’s or PhD in a relevant field (Computer Science, Machine Learning, Data Science, Statistics, etc.) is strongly preferred, especially with research or thesis work related to AI/ML, NLP, or model interpretability.
- Financial services domain experience (fraud risk, AML, underwriting, or commercial/treasury analytics).
- Hands-on with Snowflake ML/Snowpark (Python), Tasks/Streams, secure external functions; experience with feature management/registry tooling a plus. model registry and pipeline orchestration; Kubernetes a plus.
- RAG architectures, vector databases, prompt engineering, and LLM evaluation (accuracy, hallucination, safety).
- Fairness toolkits and XAI frameworks; experience preparing models for validation, audit, or regulatory exam discussions.
- Familiarity with SR 23‑4 (third‑party risk), NYC Local Law 144 (AEDT), NYDFS Part 500 (cyber).
- Ability to work in a constantly evolving environment
- Must have excellent written and verbal communication skills
- Must be a good listener and good teacher
- Demonstrate analytical, troubleshooting and problem-solving skills
- The ability to learn new technologies quickly
- Self-directed individual with technology and communication skills.
- Ability to take in multiple sources of information with an understanding of the bigger picture need, want, and operation of the Bank.
- Collaborative team-player who can find creative and practical solutions in a dynamic work environment.
- Ability to handle ambiguity, juggle multiple matters at once, and quickly and seamlessly shift from one situation or task to another.
Potential Salary: $130,000 - $200,000 annually
This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.
Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Metropolitan Commercial BankCelonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Role Description
As a Senior Value Engineer specializing in the Life Sciences, you are pushing the envelope in solving business-critical problems for the world's largest, most diversified life science organizations. You will be working intimately with this strategic client, understanding their uniquely complex objectives—spanning from logistics to the precision distribution of advanced products—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners (e.g., Microsoft, OpenAI, Databricks)..
With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the intricate realities of our customers’ supply chain networks and enables them to industrialize AI. This unlocks real ROI on AI deployments at scale, ensuring life-saving products reach patients faster and safer. There is no AI without PI. You will prototype these solutions, demonstrate their value to Chief Supply Chain Officers (CSCOs) and operational leaders, and ensure successful implementation, adoption, and value realization to increase the footprint of Celonis across the life sciences sector.
Key Responsibilities-
AI Discovery & Solutioning: Understand the client's overarching AI strategy and the distinct supply chain challenges across both their MedTech portfolios (e.g., mitigating global raw material shortages, optimizing supply chains, managing inventories, or accelerating quality batch releases). As a Celonis product and life sciences domain expert, translate these complex, multi-tiered logistics requirements into innovative AI solutions that drive measurable impact..
-
Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales cycle, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds in the supply chain are successfully reached.
-
Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex, fragmented supply chain networks. Leverage cutting-edge AI technologies to rapidly build creative prototypes in customer hackathons, solving critical pain points in planning, sourcing, manufacturing, and distribution.
-
Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale, enabling a fundamental shift from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., autonomous inventory rebalancing or intelligent shipment exception handling).
-
Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with enterprise ERPs (e.g., SAP), Quality Management Systems (QMS), and strict regulatory frameworks (FDA, EMA, GxP).
-
Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the Life Sciences Supply Chain, scaling knowledge across the organization regarding pharmaceutical manufacturing and logistics processes.
-
5+ years of experience leading technical pre-sales and post-sales engagements specifically within Life Sciences, Pharmaceutical, or MedTech supply chains. This includes defining AI roadmaps, building compelling ROI/TCO business cases, and guiding technical implementations through to value realization.
-
Deep understanding of supply chain business processes native to Life Sciences (such as Sales & Operations Planning (S&OP), Procure-to-Pay, Track & Trace, Cold Chain Management, or Quality Control/Batch Release) with the ability to translate high-level business needs into specific AI use cases.
-
Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent chatbots for supplier collaboration, automated extraction of data from complex customs or quality documents).
-
Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies for handling massive, siloed supply chain datasets.
-
Strong presentation skills to both internal and external stakeholders (including supply chain executives and IT leaders), whether leading technical whiteboarding sessions or formal readouts and demos.
-
Bachelor’s Degree required; Master's Degree in computer science, supply chain management, engineering, mathematics, or related fields, or equivalent work experience preferred.
-
Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations suited for highly regulated (GxP) life sciences environments.
-
Familiarity with life sciences supply chain data standards and systems (e.g., GS1 EPCIS for traceability, SAP APO/IBP, Kinaxis).
-
Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
-
Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Property Receptionist
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Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.
At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.
Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.
Fairstead looking for a receptionist to perform a variety of administrative and clerical tasks. As a receptionist you will be the first point of contact for the property, and you will provide administrative support for the on-site team. You will handle the flow of people through the property and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
RESPONSIBILITIES:
- Maintains records, documentation, and files, particularly more complex or sensitive files.
- Type letters and memos.
- Track visits and calls.
- Oversees telephone services, email correspondence, and mail distribution.
- Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
- Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
- Maintain courteous communications with residents, applicants, and representatives of other companies.
- Directs office activities and functions to maintain efficiency and compliance with company policies.
- Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
- Maintains office supplies inventory.
- Performs other related duties as required.
BENEFITS:
- Generous employer contribution for Medical Insurance through Meritain Health.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12+ paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
QUALIFICATIONS:
- High school graduate or equivalent.
- One year of office assistant or customer service experience.
- Strong written, verbal communication and interpersonal skills.
- Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
- Excellent customer service and communication skills.
- Exceptional time management skills.
- Able to effectively present information and respond to questions from management, vendors, and associates.
- Adhere to tight deadlines and quick turnaround for deliverables.
- Ability to work collaboratively in a dynamic environment where adaptability is imperative.
- Strong written and oral skills.
- Accurate with a strong attention to detail.
- Proficient in Microsoft Office Suite.
Exact compensation may vary based on skills, experience, and location.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at
Ready to apply?
Apply to Fairstead ESC LLCDirector of Procurement
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About Lantern
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
About You:
- You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
- INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
- You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
- You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
- Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
- You thrive in a Team Environment. Collaboration is key in innovation and creating change.
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Director of Procurement
Lantern is looking for a Director of Procurement to join our fast-growing team. This is a first-of-its-kind role at Lantern — the company’s first dedicated procurement hire — and an opportunity to build a procurement function from the ground up. This role is responsible for managing vendor relationships, sourcing goods and services, negotiating contracts, and ensuring cost-effective purchasing strategies that support business operations. This role will leverage modern AI tools (e.g., Claude) to enhance procurement efficiency, decision-making, and vendor management.
Location: Full-time Onsite | Dallas, TX | Open to Hybrid in Chicago, IL, New York, NY or Vancouver, BC with Travel to Dallas
Responsibilities:
- Proven ability to build procurement processes from scratch (vendor panels, contract registers, policy frameworks) without pre-existing infrastructure
- Source, evaluate, and select suppliers based on quality, cost, and reliability
- Negotiate pricing, terms, and contracts with vendors to achieve cost savings across 3+ categories: SaaS/technology, marketing/agency, professional services, facilities, or HR/benefits
- Manage purchase orders and ensure timely delivery of goods and services
- Monitor inventory levels and coordinate with internal teams to forecast needs
- Maintain vendor relationships and resolve any supply or performance issues
- Ensure compliance with company procurement policies and regulatory requirements
- Leverage AI tools (e.g., Claude) to analyze vendor proposals, summarize contracts, and extract key terms and risks
- Analyze market trends to identify cost-saving opportunities
- Track and report on procurement metrics, including cost savings and supplier performance
- Collaborate cross-functionally with finance, operations, and other stakeholders
Requirements:
- Education
- Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field (or equivalent experience)
- Work experience
- Advisory or Management Consulting experience
- 5+ years of experience in procurement, purchasing, or supply chain roles
- Experience with vendor negotiations and contract management
- Familiarity with procurement software or ERP systems
- Skills
- Strong negotiation and analytical skills
- Excellent communication and relationship management abilities
- High attention to detail and organizational skills
- Experience using AI tools (e.g., Claude, ChatGPT, or similar) in a professional setting preferred
- Proficiency in Microsoft Excel and procurement tools
Strong Candidates will:
- Act with urgency and ownership in managing procurement processes
- Demonstrate strong problem-solving skills and adaptability
- Build and maintain strong vendor and internal relationships
- Be highly organized and able to manage multiple priorities simultaneously
- Continuously seek process improvements and cost efficiencies
- Be an early adopter of AI tools and proactively integrate them into daily workflows
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- 401k with company match
- Paid Time Off
- Paid Parental Leave
#LI-MM1
#LifeAtLantern
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Ready to apply?
Apply to LanternCelonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Role Description
-
As an Senior Value Engineer specializing in CPG and Fleet Logistics, you are pushing the envelope in solving business-critical problems for some of the world's most recognized consumer brands and global mobility networks. You will be working intimately with our most strategic enterprise clients, understanding their uniquely complex objectives—spanning from high-velocity beverage manufacturing and Direct Store Delivery (DSD) optimization to massive-scale fleet lifecycle management and dynamic asset routing. You will build Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners (e.g., Microsoft, OpenAI, Databricks).
With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the intricate realities of our customers' massive supply chains, vehicle fleets, and distribution networks. This enables them to industrialize AI, unlocking real ROI on deployments at scale—ensuring products are always on the shelf and vehicles are always ready for the customer. There is no AI without PI. You will prototype these solutions, demonstrate their value to global Chief Supply Chain Officers (CSCOs) and Fleet Operations Executives, and ensure successful implementation, adoption, and value realization to solidify and expand the footprint of Celonis across these premier global networks.
Key Responsibilities:
-
AI Discovery & Solutioning: Understand the clients' overarching AI strategies and the distinct supply chain challenges inherent to high-volume CPG and fleet mobility (e.g., predictive demand forecasting, route optimization, fleet predictive maintenance, dynamic asset allocation, and mitigating raw material volatility). As a Celonis product and logistics domain expert, translate these complex, physical-world challenges into innovative AI solutions that drive measurable impact.
-
Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the expansion/pre-sales cycle within various manufacturing, distribution, and fleet management business units. Remain deeply involved post-sale to guide implementation, ensuring agreed value, efficiency, and adoption thresholds are successfully reached.
-
Hackathons & Prototyping: Think out of the box with a "can-do" attitude, tackling heavily siloed legacy logistics and telematics networks. Leverage cutting-edge AI technologies to rapidly build creative prototypes in client hackathons, solving critical pain points across inventory allocation, fleet routing, and DSD execution.
-
Agentic Process Transformation: Support these enterprise clients in achieving tangible ROI from AI at scale. Enable a fundamental shift from traditional, rule-based automation to autonomous AI agents empowered by the Celonis Process Intelligence Platform (e.g., autonomous fleet rebalancing, intelligent shipment exception handling, or automated trade promotion deductions).
-
Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. Architect and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails, ensuring seamless integration with complex enterprise ERPs (e.g., SAP), Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and massive IoT/telematics data streams.
-
Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for CPG and Mobility Supply Chains, scaling knowledge across the organization regarding the nuances of fast-moving consumer goods and asset-heavy fleet operations.
Requirements:
-
5+ years of experience leading technical pre-sales and post-sales engagements specifically within highly complex Supply Chain, CPG/Beverage, or Fleet Logistics environments. This includes defining AI roadmaps, building compelling ROI/TCO business cases for large-scale distribution networks, and guiding technical implementations through to value realization.
-
Deep understanding of supply chain business processes native to high-volume manufacturing and mobility (such as Direct Store Delivery (DSD), Order-to-Cash, Procure-to-Pay, Fleet Lifecycle Management, or Sales & Operations Planning) with the ability to translate high-level operational needs into specific AI use cases.
-
Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent dispatch assistants, or automated extraction of data from complex vendor contracts and logistics documentation).
-
Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies for handling massive, high-velocity transactional and IoT datasets.
-
Strong presentation skills to both internal and external stakeholders (including supply chain executives, logistics directors, and enterprise IT leaders), whether leading technical whiteboarding sessions or formal readouts and demos.
-
Bachelor’s Degree required; Master's Degree in computer science, supply chain management, logistics, engineering, mathematics, or related fields, or equivalent work experience preferred.
Nice to have (big plus):
-
Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations suited for enterprise-grade supply chain environments.
-
Familiarity with CPG and fleet-specific systems (e.g., SAP APO/IBP, Blue Yonder, Manhattan, or major telematics/fleet tracking platforms).
-
Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
-
Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Data Center Operations Engineer
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Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
The successful candidate will join the established DCO team at QRT, working closely with Network Engineering and infrastructure teams you will be responsible for the implementation and physical deployment of electronic trading infrastructure in support of the firm’s trading activities.
Your Future Role within QRT
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Contribute to the design and planning of new equipment deployments in line with data centre best practices
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Deploy, maintain, and decommission trading infrastructure hardware, including FPGA platforms, ultra-low-latency servers, and high-performance network switches, across a global colocation footprint
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Ensure consistent build quality across structured cabling, rack layouts, power distribution, cooling infrastructure, and environmental monitoring
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Coordinate installations, upgrades, capacity expansions, and decommissions with exchanges, colocation providers, hardware vendors, and onsite engineers
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Support procurement, logistics, inventory management, and the movement of hardware and components between sites
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Maintain accurate and up-to-date infrastructure documentation (rack elevations, patching matrices, connectivity layouts) using CMDB tools such as NetBox
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Work closely with network engineering and trading teams to ensure physical infrastructure meets performance and operational requirements
-
Use basic scripting (Python, Bash, Ansible) to support automation, monitoring, and operational tooling where required
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Ensure data centre operations meet high standards of security, cleanliness, documentation, and supply management
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Install, troubleshoot, and support servers, switches, timing devices, and cabling in live environments
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Provide break-fix support in a 24/7 global trading environment
Your Present Skillset:
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Experience working in low-latency or high-performance trading infrastructure environments (e.g. HFT, exchange colocation, market making)
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Strong understanding of hardware and systems used in low-latency trading, including FPGAs, optical taps, high-performance servers, networking, and timing equipment
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Solid understanding of hardware and network devices, including basic configuration
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Proven experience managing vendors and delivering on-site changes and large-scale deployments to exacting standards
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High standards of physical build quality, attention to detail, and operational discipline in infrastructure layout and cabling
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Strong documentation skills with a focus on process consistency and operational readiness
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Comfortable working in a fast-paced, globally distributed team environment
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Willingness to travel internationally and provide occasional evening or weekend support as part of a flexible operations schedule
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Ability to participate in an out-of-hours on-call rotation supporting global trading operations
Base salary range for this position is $150,000 to $180,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.
Ready to apply?
Apply to Qube Research & TechnologiesWHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
About You
Are you a tech-savvy self-starter with an inexplicable need to keep everything in its place and clean? Do you want a job where your primary focus is ensuring the happiness of your amazing coworkers (keeping the coffee pot full and the fridge stocked, making sure their computers and network are running smoothly, etc.)? We are looking for a part-time Office Coordinator for our Denver office that can help us do just that!
Essential Functions and Responsibilities:
The Office Coordinator's primary responsibility is to oversee office operations and procedures while creating and cultivating a positive, engaging and psychologically safe environment where employees are heard, cared for and kept up to date on important company and office news. This is an Onsite Role.
Specific responsibilities include:
- Office/kitchen inventory (making sure we have all of the supplies, food, etc. needed)
- Organization/cleaning (emptying/running the dishwasher, cleaning coffee pots and food containers as needed, keeping the office tidy)
- Leading local social events (arranging happy hours, office outings, etc.)
- Coordinating local volunteer initiatives
- Managing weekly lunch order to encourage employees to utilize office
- Welcoming visitors and getting new employees settled in the office
- Coordinate, organize, and distribute deliveries and mail
- Ad hoc projects (shipping gifts/merch, decorating the office, tech troubleshooting, installation
- Keeping a pulse on office morale and amplifying any team questions or concerns to the People team
The Office Coordinator will also have the opportunity to assist in greater company projects with the People team, bandwidth permitted.
Job Requirements and Qualifications:
- 1+ years administrative/executive assistant experience
- Ability to juggle many roles
- Accuracy/high attention to detail
- Proven ability to manage a budget
- Proficient in Google Drive
- Proficient in Excel would be a plus
- Excellent verbal and written communication skills
- Commitment to fostering a psychologically safe environment
Schedule
- Full-time: 40 hours per week, with some flexibility for events, etc.
- In office only
- Location: 470 Park Ave South, 8th Floor North Tower, New York, NY 10016
Compensation for this role is $40 hourly.
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT® diversity, equity, and inclusion efforts
This is remote role, however you must be located within 50 miles of New York, NY (tri-state area is ok) to be considered.
Ready to apply?
Apply to DEPT®
International Commerce & Digital Strategy Manager
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About Sony Music Entertainment
At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
This role supports the execution of international release campaigns across physical and digital channels, helping drive global revenue through D2C, retail, and streaming performance. It is responsible for managing day-to-day campaign execution and operational workflows, serving as a central point of coordination across U.S. labels, international markets, and external partners. You will ensure seamless global launches—from pre-order through release—by aligning storefront execution, product strategy, and cross-functional campaign delivery.
What you'll do:
- Drive execution of priority commercial initiatives across physical and digital e-commerce channels, aligning all activity to global revenue and performance goals.
- Serve as the main point of contact with U.S. label teams to coordinate daily campaign requirements, such as managing digital and physical release timelines, ensuring timely D2C store deliverables, and overseeing digital account maintenance.
- Oversee key release activities of all levels and support high-profile campaigns across physical and digital strategies, including D2C pre-order readiness, artist store capabilities, international market coordination, and partner pitching to drive commercial success.
- Collaborate with D2C partners to manage global storefront execution ensuring product availability, store descriptions, pricing consistency, re-direct accuracy, and seamless user experience across all D2C sites.
- Work cross-functionally with digital marketing to execute revenue-driving initiatives, pre-order and pre-sale campaign execution, tour presales, fan sign-ups and offers.
- Manage international tour stock logistics and retail event execution to support local sales opportunities.
- Track and optimize D2C performance across D2C and retail, including product performance, leveraging paid media, CRM channels (email/SMS), Shopify integrations, inventory levels, and UTM-based reporting.
- Coordinate with label operations and release planning teams on physical rollout needs, configurations, product drop cadence, specs, and manufacturing costs.
- Partner with international markets and account teams to support global DSP strategy, overseeing account coordination, asset delivery, and editorial pitching to drive strong streaming debuts.
- Establish and maintain clear communication workflows to improve campaign execution and visibility into commercial priorities.
- Source and distribute artist and product assets to support global sales, retail, and marketing efforts.
- Support broader international commerce and digital initiatives as needed.
Who you are:
- 3–5+ years of experience in commerce, digital marketing, or D2C campaign management, ideally within music, entertainment, or consumer brands, with exposure to revenue-driven campaigns and performance tracking.
- Strong collaborator with the ability to translate commercial priorities into clear, executable plans across marketing, operations, and global teams.
- Skilled in storefront management, including product setup, metadata accuracy, pricing, and global launch coordination.
- Experienced in inventory management, product availability, and coordination across international markets.
- Highly organized and detail-oriented, with the ability to manage time-sensitive, revenue-critical launches.
- Proactive, adaptable, and comfortable operating in fast-paced, high-visibility release environments.
- Familiarity with tools such as Shopify, Monday.com, and email marketing platforms is a plus.
What we give you:
- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- Time off for a winter recess
Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
Ready to apply?
Apply to Sony Music Global Job Board
260048 - Sr Specialist - Retail Merchandising Planner, AMER
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At a Glance
As a Senior Retail Allocator, you will combine strong analytical thinking with commercial understanding to ensure inventory is positioned effectively across stores. You will work at the intersection of planning, retail, and operations—helping the business move toward more data-driven, responsive allocation decisions.
You will contribute to improving how inventory is managed across the region—supporting better product availability, reducing inefficiencies, and enabling more responsive decision-making. This role offers the opportunity to work on modern allocation capabilities while staying close to the commercial reality of the business.
Meet the Team
This is a unique opportunity to help shape and scale a modern allocation function within a fast-growing brand. You will play a key role in deploying and operating next-generation allocation capabilities, supporting the business across the whole AMER region (US, Brazil, and future markets).
You will collaborate closely with Retail, Planning, Supply Chain, and Data teams to ensure inventory supports business performance across diverse markets, and act as a key partner between merchandising, retail and operations.
Your Role
- Manage allocation and replenishment to ensure the right product is in the right place by monitoring performance and adjusting flows based on sales and stock levels, while supporting store level execution
- Support the shift from forecast-driven to demand-led replenishment by using data and system insights to refine allocation decisions over the season
- Analyze sales, stock, and size performance at SKU and store level, as well as identify missed sales opportunities and stock imbalances, providing actionable insights to improve performance
- Contribute to the rollout and improvement of allocation tools and processes and act as a point of reference for best practices in allocation
- Support communication between central and local teams, through clear and positive communication - being able to simplify complex topics
Your Profile
Experience
- 4+ years in Retail Allocation, Retail Planning, or Retail Analytics, within apparel, footwear or lifestyle brands
- Strong analytical mindset with attention to detail and strong understanding of retail KPIs (sell-through, stock cover, size performance)
- Experience with next generation AI-powered allocation systems
- Able to identify risks and opportunities early and act accordingly
- Open to change, with a continuous improvement mindset
Typical cash compensation range for this position inclusive of base + bonus: $115,000 - $130,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation.
At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with an industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 11 paid US holidays, corporate office closure between Christmas and New Year, and a plethora of product perks!
Ready to apply?
Apply to OnSenior Director - Customer Advocacy and Insights
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Position Overview
Zeta is seeking a Sr Director of Customer Advocacy and Insights to lead our Customer Advisory Board (CAB) and Voice of Customer (VoC) programs—turning strong customer relationships into true partnerships, and creating opportunities for customers to share their success. As a key point of connection for customer feedback, you’ll make it easy for customers to engage with Zeta—whether that’s shaping what we build or partnering with us on stories, references, and co-marketing opportunities.
You’ll build and run a scalable Voice of Customer program—bringing structure to how we listen, from our CAB and feedback channels to beta programs and follow-up. You’ll partner closely with Product, Engineering, Customer Success, Sales, and Marketing to make sure customer input is heard, shared, and acted on.
You’ll also work closely with Marketing and Communications to identify and elevate strong customer outcomes, flagging opportunities for reference stories, PR, and co-marketing. Success looks like customer insights shaping product and go-to-market decisions, strong participation in beta and early access programs, and customers who are excited to advocate for Zeta and share the results they’re seeing.
Key Duties & Responsibilities
- Own the Customer Advisory Board (CAB) program including member strategy, recruitment, governance, meeting agendas, facilitation, and executive-ready readouts.
- Lead the Voice of Customer (VoC) system for Product by consolidating feedback from CAB, customer calls, support themes, renewals, implementations, and user communities into a single, structured view.
- Support beta and early access programs that validate product direction, capture structured learnings, and feed launch readiness with clear insights and recommendations by providing access to client participants that can deliver sharp insights and critical feedback.
- Drive closed-loop follow-through on customer feedback by partnering with Customer Success, Support, Product Ops, and Product Management to define action plans, owners, and response cadences, translating themes into prioritization inputs and customer-visible updates.
- Own customer advocacy management and tracking across client references, online reviews, and customer stories. Recruiting and onboarding advocates, managing approvals/readiness, maintaining a centralized inventory, matching advocates to requests, and reporting usage and impact.
- Build the VoC operating model with Product Operations including standardized feedback capture across touchpoints, intake workflows, tagging/taxonomy, tooling hygiene, and reporting that makes feedback easy to find and act on.
- Align VoC insights with Product Marketing and GTM teams to inform positioning, release communications, and enablement—ensuring we reflect real customer language, needs, and objections.
- Own NPS/CSAT customer survey programs defining design, sampling/cadence, governance, and translating results into clear drivers and prioritized actions by connecting quantitative trends with qualitative VoC themes and verbatims.
- Lead customer marketing communications tied to VoC, product updates, and advocacy including customer communications (emails, newsletters, webinars), developing content briefs, coordinating speakers and messaging with Product Marketing, and measuring engagement to improve reach and relevance.
- Plan and execute customer events that drive insight and advocacy (e.g., CAB in-person sessions, roundtables, user groups, conference meetups) in partnership with Product Marketing/Field Marketing—owning run-of-show, content inputs, post-event feedback capture, and stakeholder readouts.
- Report on VoC trends and outcomes through recurring dashboards and stakeholder updates that highlight top themes, progress, decisions made, and impact.
Desired Qualifications
- 10+ years of experience in customer programs, customer success, product marketing or community/engagement roles within B2B SaaS.
- Demonstrated experience building and running a Customer Advisory Board, structured Voice of Customer program and leading C-suite programs.
- Strong ability to synthesize qualitative and quantitative feedback into themes, opportunities, and clear recommendations for Product and Product Operations.
- Experience owning customer survey programs (e.g., NPS, CSAT) including questionnaire design, sampling/cadence, analysis of drivers, and stakeholder-ready reporting (experience with common survey/VoC platforms and BI tools a plus).
- Operational rigor: comfortable defining processes, maintaining a feedback repository, and driving a closed-loop system with clear owners, SLAs, and follow-through.
- Tools: Salesforce, Qualtrics (or similar survey/VoC platforms), Zoom/webinar platforms, and customer gifting/engagement tools (e.g., Sendoso); experience with ZMP a plus.
- High ownership and bias to action—able to independently set priorities, manage multiple workstreams, and deliver on timelines.
- Executive presence and facilitation skills; confident engaging with senior customer stakeholders and internal leaders.
- People leadership experience (managing FTEs and/or internship programs), including hiring, coaching, and delivering clear performance feedback.
- Experience planning and running customer-facing events and programs (virtual and in-person), including agenda design, speaker/stakeholder management, and capturing measurable outcomes (insights, references/advocacy, engagement).
- Experience with customer marketing (emails/newsletters and webinar programming), including content planning, segmentation, and performance reporting.
- Experience managing customer advocacy/reference motions (customer stories, reference matching, review generation); familiarity with advocacy/reference management platforms is a plus.
- Customer-first mindset with the ability to probe for root cause, separate symptoms from needs, and frame tradeoffs for product decision-making.
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $170,000 - $185,000.00, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-ND1
Ready to apply?
Apply to Zeta Global
Account Executive - Branded Merchandise / Promotional Products
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Remote - Must be in the U.S. Eastern Time Zone
About Us
Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing and we’re currently looking for an Account Executive to join us.
About the Role
Reachdesk is seeking a quota-carrying Account Executive to drive expansion revenue across existing Reachdesk customers, with a focus on branded merchandise and promotional products.
Your objective is to grow branded merchandise revenue across existing Reachdesk customers and become their primary partner for the merchandise they use for their gifting strategies, sponsored events, internal reward programs, and more. You will run a full-cycle expansion sales motion within an existing customer book—identifying whitespace, building pipeline, leading discovery, shaping solutions, negotiating terms, and closing revenue.
This is a highly commercial role with short, execution-focused sales cycles, typically 1-3 weeks. Success requires creating demand within current accounts, navigating timelines, inventory, production, and budget, and shaping solutions that convert opportunities into repeatable revenue streams.
Key responsibilities:
- Own a quarterly target and consistently meet or exceed quota within a defined portfolio of existing clients
- Drive the full commercial cycle—from opportunity creation through discovery, proposal, negotiation, close, and expansion
- Identify and create new revenue opportunities by mapping stakeholders, uncovering budgets, and expanding into new teams and use cases
- Confidently navigate a catalog of thousands of promotional products to recommend the right items for each opportunity
- Build and deepen multi-threaded relationships by developing champions and engaging decision-makers across the organization
- Lead discovery to uncover customer goals, timelines, priorities, budget, and buying process
- Develop and present proposals, pricing, and commercial recommendations tied to customer goals and operational feasibility
- Effectively negotiate your orders to win deals against major players in the industry
- Create demand by introducing new branded merchandise and gifting use cases and packaging repeatable programs
- Partner closely with Vendor Management to shape feasible solutions and ensure a smooth and high-quality post-close execution
- Collaborate cross-functionally with Customer Success, Account Management, and Supply Chain to align on account strategy and growth plans
- Maintain accurate forecasting, pipeline tracking, and performance reporting
- Act as a voice of the customer—surfacing feedback to improve results, messaging, product, and account plays
- Represent Reachdesk at customer meetings, events, webinars, and partner gatherings to deepen relationships and uncover new opportunities
About You
- 3+ years of quota-carrying B2B sales experience in branded merchandise, promotional products, event/experiential solutions, print/production, packaging, or similar physical or customized offerings
- Proven track record of exceeding quota and expanding revenue
- Experience selling solutions that involve timelines, logistics, or delivery considerations, with the ability to navigate tradeoffs with customers
- Strong commercial instincts—able to uncover opportunity, create urgency, negotiate effectively, and structure commercially sound deals
- Clear visual attention to detail with an appreciation for how marketers perceive their brand image
- Proven ability to run full-cycle deals in fast-paced, short-cycle sales environments
- Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels, including senior decision-makers
- Highly self-motivated and organized—thrives in a high-activity environment with continuously improving offerings
- Proficient with CRM and sales productivity tools (Netsuite experience preferred)
- Strong team player with a positive, collaborative attitude and clear cross-functional communication
About the Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, hearing, vision, and life insurance
- Flexible PTO
- A super collaborative culture with innovative, fun, and dedicated people
*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy
Ready to apply?
Apply to Reachdesk Ltd
Account Executive - Branded Merchandise / Promotional Products
Share this job
Remote - Must be in the U.S. Eastern Time Zone
About Us
Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing and we’re currently looking for an Account Executive to join us.
About the Role
Reachdesk is seeking a quota-carrying Account Executive to drive expansion revenue across existing Reachdesk customers, with a focus on branded merchandise and promotional products.
Your objective is to grow branded merchandise revenue across existing Reachdesk customers and become their primary partner for the merchandise they use for their gifting strategies, sponsored events, internal reward programs, and more. You will run a full-cycle expansion sales motion within an existing customer book—identifying whitespace, building pipeline, leading discovery, shaping solutions, negotiating terms, and closing revenue.
This is a highly commercial role with short, execution-focused sales cycles, typically 1-3 weeks. Success requires creating demand within current accounts, navigating timelines, inventory, production, and budget, and shaping solutions that convert opportunities into repeatable revenue streams.
Key responsibilities:
- Own a quarterly target and consistently meet or exceed quota within a defined portfolio of existing clients
- Drive the full commercial cycle—from opportunity creation through discovery, proposal, negotiation, close, and expansion
- Identify and create new revenue opportunities by mapping stakeholders, uncovering budgets, and expanding into new teams and use cases
- Confidently navigate a catalog of thousands of promotional products to recommend the right items for each opportunity
- Build and deepen multi-threaded relationships by developing champions and engaging decision-makers across the organization
- Lead discovery to uncover customer goals, timelines, priorities, budget, and buying process
- Develop and present proposals, pricing, and commercial recommendations tied to customer goals and operational feasibility
- Effectively negotiate your orders to win deals against major players in the industry
- Create demand by introducing new branded merchandise and gifting use cases and packaging repeatable programs
- Partner closely with Vendor Management to shape feasible solutions and ensure a smooth and high-quality post-close execution
- Collaborate cross-functionally with Customer Success, Account Management, and Supply Chain to align on account strategy and growth plans
- Maintain accurate forecasting, pipeline tracking, and performance reporting
- Act as a voice of the customer—surfacing feedback to improve results, messaging, product, and account plays
- Represent Reachdesk at customer meetings, events, webinars, and partner gatherings to deepen relationships and uncover new opportunities
About You
- 3+ years of quota-carrying B2B sales experience in branded merchandise, promotional products, event/experiential solutions, print/production, packaging, or similar physical or customized offerings
- Proven track record of exceeding quota and expanding revenue
- Experience selling solutions that involve timelines, logistics, or delivery considerations, with the ability to navigate tradeoffs with customers
- Strong commercial instincts—able to uncover opportunity, create urgency, negotiate effectively, and structure commercially sound deals
- Clear visual attention to detail with an appreciation for how marketers perceive their brand image
- Proven ability to run full-cycle deals in fast-paced, short-cycle sales environments
- Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels, including senior decision-makers
- Highly self-motivated and organized—thrives in a high-activity environment with continuously improving offerings
- Proficient with CRM and sales productivity tools (Netsuite experience preferred)
- Strong team player with a positive, collaborative attitude and clear cross-functional communication
About the Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, hearing, vision, and life insurance
- Flexible PTO
- A super collaborative culture with innovative, fun, and dedicated people
*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy
Ready to apply?
Apply to Reachdesk Ltd
Account Executive - Branded Merchandise / Promotional Products
Share this job
Remote - Must be in the U.S. Eastern Time Zone
About Us
Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing and we’re currently looking for an Account Executive to join us.
About the Role
Reachdesk is seeking a quota-carrying Account Executive to drive expansion revenue across existing Reachdesk customers, with a focus on branded merchandise and promotional products.
Your objective is to grow branded merchandise revenue across existing Reachdesk customers and become their primary partner for the merchandise they use for their gifting strategies, sponsored events, internal reward programs, and more. You will run a full-cycle expansion sales motion within an existing customer book—identifying whitespace, building pipeline, leading discovery, shaping solutions, negotiating terms, and closing revenue.
This is a highly commercial role with short, execution-focused sales cycles, typically 1-3 weeks. Success requires creating demand within current accounts, navigating timelines, inventory, production, and budget, and shaping solutions that convert opportunities into repeatable revenue streams.
Key responsibilities:
- Own a quarterly target and consistently meet or exceed quota within a defined portfolio of existing clients
- Drive the full commercial cycle—from opportunity creation through discovery, proposal, negotiation, close, and expansion
- Identify and create new revenue opportunities by mapping stakeholders, uncovering budgets, and expanding into new teams and use cases
- Confidently navigate a catalog of thousands of promotional products to recommend the right items for each opportunity
- Build and deepen multi-threaded relationships by developing champions and engaging decision-makers across the organization
- Lead discovery to uncover customer goals, timelines, priorities, budget, and buying process
- Develop and present proposals, pricing, and commercial recommendations tied to customer goals and operational feasibility
- Effectively negotiate your orders to win deals against major players in the industry
- Create demand by introducing new branded merchandise and gifting use cases and packaging repeatable programs
- Partner closely with Vendor Management to shape feasible solutions and ensure a smooth and high-quality post-close execution
- Collaborate cross-functionally with Customer Success, Account Management, and Supply Chain to align on account strategy and growth plans
- Maintain accurate forecasting, pipeline tracking, and performance reporting
- Act as a voice of the customer—surfacing feedback to improve results, messaging, product, and account plays
- Represent Reachdesk at customer meetings, events, webinars, and partner gatherings to deepen relationships and uncover new opportunities
About You
- 3+ years of quota-carrying B2B sales experience in branded merchandise, promotional products, event/experiential solutions, print/production, packaging, or similar physical or customized offerings
- Proven track record of exceeding quota and expanding revenue
- Experience selling solutions that involve timelines, logistics, or delivery considerations, with the ability to navigate tradeoffs with customers
- Strong commercial instincts—able to uncover opportunity, create urgency, negotiate effectively, and structure commercially sound deals
- Clear visual attention to detail with an appreciation for how marketers perceive their brand image
- Proven ability to run full-cycle deals in fast-paced, short-cycle sales environments
- Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels, including senior decision-makers
- Highly self-motivated and organized—thrives in a high-activity environment with continuously improving offerings
- Proficient with CRM and sales productivity tools (Netsuite experience preferred)
- Strong team player with a positive, collaborative attitude and clear cross-functional communication
About the Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, hearing, vision, and life insurance
- Flexible PTO
- A super collaborative culture with innovative, fun, and dedicated people
*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy
Ready to apply?
Apply to Reachdesk Ltd
Sourcing Manager (Promotional Merchandise)
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This is a remote role however, you must be in the U.S. Eastern Time Zone.
About Us
Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing and looking for a Sourcing Manager to join us.
About the Role
The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.
We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.
Key Responsibilities:
- Vendor & Inventory Management
- Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
- Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
- Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
- Build a vendor vetting process that aligns with business values.
- Maintain strong, long-term relationships with key suppliers and oversee quality control.
- Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
- Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
- Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
- Procurement & Order Management
- Place orders with partner vendors & track production schedules.
- Oversee large or complex orders requiring multiple vendors or custom product development.
- Track team performance to ensure quarterly targets set by the leadership team are achieved.
- Collaborate with warehouse and logistics partners to streamline global fulfillment.
- Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
- Process & Collaboration
- Provide guidance and support to production specialists.
- Lead continuous improvement initiatives in procurement & order management processes.
- Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
About You:
- Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
- Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
- Strong understanding of design principles and ability to communicate them clearly
- Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
- Experience using CRM platforms such as Salesforce, Hubspot, or similar
- Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
- Strong attention to detail and accuracy across orders, pricing, and fulfilment
- Able to manage workload effectively in a fast paced, high pressure environment
- Strong business acumen with a cost-conscious mindset
- Strong communication skills with a collaborative, team oriented approach
Perks & Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, audio, visual, and life insurance
- Flexible PTO
- A super collaborative working culture populated by innovative, fun, and dedicated people
*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy
Ready to apply?
Apply to Reachdesk Ltd
Sourcing Manager (Promotional Merchandise)
Share this job
This is a remote role however, you must be in the U.S. Eastern Time Zone.
About Us
Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing and looking for a Sourcing Manager to join us.
About the Role
The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.
We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.
Key Responsibilities:
- Vendor & Inventory Management
- Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
- Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
- Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
- Build a vendor vetting process that aligns with business values.
- Maintain strong, long-term relationships with key suppliers and oversee quality control.
- Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
- Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
- Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
- Procurement & Order Management
- Place orders with partner vendors & track production schedules.
- Oversee large or complex orders requiring multiple vendors or custom product development.
- Track team performance to ensure quarterly targets set by the leadership team are achieved.
- Collaborate with warehouse and logistics partners to streamline global fulfillment.
- Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
- Process & Collaboration
- Provide guidance and support to production specialists.
- Lead continuous improvement initiatives in procurement & order management processes.
- Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
About You:
- Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
- Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
- Strong understanding of design principles and ability to communicate them clearly
- Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
- Experience using CRM platforms such as Salesforce, Hubspot, or similar
- Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
- Strong attention to detail and accuracy across orders, pricing, and fulfilment
- Able to manage workload effectively in a fast paced, high pressure environment
- Strong business acumen with a cost-conscious mindset
- Strong communication skills with a collaborative, team oriented approach
Perks & Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, audio, visual, and life insurance
- Flexible PTO
- A super collaborative working culture populated by innovative, fun, and dedicated people
*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy
Ready to apply?
Apply to Reachdesk Ltd
Sourcing Manager (Promotional Merchandise)
Share this job
This is a remote role however, you must be in the U.S. Eastern Time Zone.
About Us
Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.
We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing and looking for a Sourcing Manager to join us.
About the Role
The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.
We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.
Key Responsibilities:
- Vendor & Inventory Management
- Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
- Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
- Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
- Build a vendor vetting process that aligns with business values.
- Maintain strong, long-term relationships with key suppliers and oversee quality control.
- Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
- Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
- Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
- Procurement & Order Management
- Place orders with partner vendors & track production schedules.
- Oversee large or complex orders requiring multiple vendors or custom product development.
- Track team performance to ensure quarterly targets set by the leadership team are achieved.
- Collaborate with warehouse and logistics partners to streamline global fulfillment.
- Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
- Process & Collaboration
- Provide guidance and support to production specialists.
- Lead continuous improvement initiatives in procurement & order management processes.
- Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
About You:
- Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
- Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
- Strong understanding of design principles and ability to communicate them clearly
- Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
- Experience using CRM platforms such as Salesforce, Hubspot, or similar
- Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
- Strong attention to detail and accuracy across orders, pricing, and fulfilment
- Able to manage workload effectively in a fast paced, high pressure environment
- Strong business acumen with a cost-conscious mindset
- Strong communication skills with a collaborative, team oriented approach
Perks & Benefits
- Competitive salary, stock options, and 401(k) matching program
- Dental, audio, visual, and life insurance
- Flexible PTO
- A super collaborative working culture populated by innovative, fun, and dedicated people
*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy
Ready to apply?
Apply to Reachdesk Ltd
Senior Manager, Retail Media Strategy & Growth (Clubs)
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
At SharkNinja, our purpose is simple: positively impact people’s lives every day in every home around the world. We are a product design and technology company driven by relentless innovation, bold thinking, and a passion for solving consumer problems better than anyone else.
We are seeking a high-impact, results-driven Senior Manager, Retail Media Strategy & Growth for Clubs to lead retail media strategy across our key warehouse club partners: Costco US, Costco Canada, Sam’s Club, and BJ’s Wholesale.
This role will sit at the intersection of Sales, Brand, and Performance Marketing — architecting high-return retail media strategies that unlock incremental growth across our most financially material accounts.
What You’ll Do
Own & Accelerate Club Retail Media Strategy
- Develop and execute full-funnel retail media strategies across Costco (US & CA), Sam’s Club, and BJ’s digital and in-club media platforms. Align media investment to new product launches, tent-poll promotional and seasonal events, and driving every-day regular price sales and pallet productivity
- Partner with Sales leadership to ensure retail media is strategically deployed to secure incremental placement, protect margin, and support high-velocity sell-through.
- Optimize a multimillion-dollar retail media budget across highly concentrated SKU portfolios. Maximize incremental sales, ROAS, and inventory productivity.
- Identify opportunities within emerging club media ecosystems (e.g., Member Access platforms, sponsored search, display, in-app placements, and data partnerships).
Drive Performance & Financial Accountability
- Own measurement across ROAS, conversion, share of search, incremental lift, and sell-through velocity.
- Build test-and-learn roadmaps specific to club dynamics (event-based spikes, buy-in periods, replenishment cycles).
- Translate campaign performance into actionable insights tied directly to POS, inventory flow, and merchant negotiations.
- Ensure media investments are disciplined, incremental, and aligned to long-term account economics — not simply layered on as added cost.
Lead Cross-Functional Integration
- Partner closely with multiple cros functional teams, including Demand Generation and Social teams, Strategic Sales, Brand Marketing, Finance, and Analytics to align retail media with joint business planning.
- Integrate national demand generation (social, influencer, PR, DTC signals) with club-specific amplification strategies.
- Collaborate with agency partners on setup, pacing, optimization, and reporting — while ensuring tight alignment to club event calendars.
- Act as the internal expert on the evolving club retail media landscape — identifying betas, new placements, and growth opportunities.
Influence at Senior Levels
- Present media strategy and performance updates to senior internal stakeholders and club merchant teams.
- Elevate retail media from a tactical activation tool to a strategic lever that supports placement, negotiation, and category expansion.
- Drive proactive alignment between media investment and long-term club growth strategy.
What You Bring
- 5+ years of experience in retail media, performance marketing, or digital media strategy.
- Experience working with warehouse club accounts (Costco, Sam’s, BJ’s) strongly preferred.
- Proven track record managing multimillion-dollar media budgets.
- Strong analytical fluency in performance metrics and retail measurement frameworks.
- Deep understanding of high-volume, limited-SKU retail environments.
- Ability to operate with urgency, ownership, and accountability in a fast-paced organization.
- Comfort navigating ambiguity and building scalable structure.
- Exceptional communication skills with the ability to influence senior stakeholders internally and externally.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
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For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
The CST-VC Technician (Collaboration Solutions Team - Video Conferencing) – plays a critical role in supporting and maintaining video conferencing systems for our clients. The CST-VC Technician is responsible for delivering high-quality technical support, troubleshooting, and resolving issues related to in-room AV/VC (Audio Visual/Video Conferencing) technology, including equipment failures, physical malfunctions, and software configuration problems.
• Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms
• Primary user-facing POC for all VC related issues
• Provide strong client level support to users, with a predisposition to de-escalate technical fails
• Perform break fix (user reported incident) tasks within target SLA response window
• Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues
• Maintain accurate tagging and data entry of all tasks, projects, and requests performed
• Form strong XFN partnerships with local Helpdesk, Facilities, and Events
• Provide VC focused support for users of all levels
• RCA reported network related call escalation issues
• Active monitoring of local and global VC Endpoints and related hardware
• Initiate Cisco TAC cases and vendor RMA’s for equipment
• Advise and QC integrators of client installation standards
• Partner with OTD New Builds DPM’s to provision and deploy all VC and VIO related equipment in new office locations
• Track inventory of on-site supplies, consumables, and assets
• Maintain up to date knowledge of relevant industry standard hardware as well as client proprietary tools
KEY RESPONSIBILITIES:
• Provide ongoing technical support for video conferencing equipment and in-room AV technology.
• Diagnose and resolve hardware and software issues, ensuring minimal downtime for end users.
• Perform root cause analysis to identify recurring problems and implement solutions to prevent future incidents.
• Analyze trends in AV/VC issues to proactively improve service quality and operational processes.
• Document solutions and best practices to enhance team knowledge and efficiency.
• Participate in the commissioning of AV systems for both retrofits and new builds.
• Ensure all installations meet company standards and client requirements.
Additional Duties:
• Collaborate with cross-functional teams to deliver seamless AV experiences.
• Maintain accurate records of maintenance activities and service requests.
Ideal Candidate:
• Strong technical background in AV/VC systems.
• Excellent problem-solving and communication skills.
• Highly proficient with a wide range of AV technologies.
ESSENTIAL CRITERIA:
• Ability to be self-motivated and accountable in a fast-pace, independent environment
• Ability to think creatively as well as methodically regarding technical issues
• Knowledge of Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow
• Strong interpersonal, customer service, and conflict resolution skills
• Willingness to learn and adapt to client culture
• Ability to work both independently as well as with a team
• Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-GM1
#LI-Onsite
#INDHP
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General Manager
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A Healthier Future Starts With You
As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.
What You’ll Do
Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.
Essential Functions
- People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
- Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
- Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
- Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
- Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
- Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.
What Makes You Stand Out
- Experience in high-volume, fast-paced restaurants.
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- Strong financial acumen: managing budgets, labor, and P&L effectively
- Proven experience hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving in fast-paced, dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Minimum Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
- 3+ years in food service, with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
What Perks You’ll Get
- Competitive base salary + 20% bonus potential
- Medical, dental, + vision plans
- Paid vacation + wellness time
- 401(k) program
- Paid family leave
- Complimentary greens and Sweetgreen swag
- Opportunities to impact your team, community, and business
- A collaborative team that lives our core values
- Clear career path for personal and professional development
Who We Are
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.
Ready to apply?
Apply to sweetgreen
Weekend Senior Produce Procurement Buyer
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HelloFresh is seeking a weekend senior produce procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday schedule (4 x 10 hour days).
The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in!
You will …
- This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
- Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
- Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
- Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
- Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
- Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
- Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
- Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
- Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
- Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.
You are…
- Passionate about food and produce!
- Independent and autonomous, able to navigate through the workday, escalating where needed
- A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
- Proactive, able to identify and addressing issues as they arise
- Customer-centric and resourceful willing to do get creative to satisfy customer needs
- Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
- Detail-oriented and Data driven- curious about what insights can be derived from data and
You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)
- A Bachelor’s degree is required
- 3-5 years of procurement and/or sourcing experience
- Strong working knowledge of Microsoft Office Suite, specifically MS Excel
You’ll get… (do not edit this list)
- Competitive salary, 401k with company match that vests immediately upon participation
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
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Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
We are seeking a Service Supervisor who will assist in leading the Hospitality Service Team at our 360 Madison location. As a Service Supervisor, you will be responsible for ensuring the success of all programs while maintaining a high-quality products and service levels. The Service Supervisor will report directly to the Service Manager.
What You’ll Do:
- Supervise and participate in the setup, execution, and breakdown of all programming quickly and efficiently and ensure that it is following the Program Execution Order
- Supervise the service team and support staff including setup, utilities, maintenance, and security
- Coordinate culinary service between the culinary team and service team
- Monitor inventory and keep culinary informed of accurate counts
- Enforce all rules and regulations and ability to carry out all safety and emergency programs
- Follow health and safety regulations and ensure sanitation and cleanliness of service areas
- Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
- Manage opening and/or closing inspection duties
- Maintain service cleanliness in front and back of the sit
- Ensure positive overall client satisfaction
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
- Adhere to basic hygiene procedures and grooming standards
- Lead and perform duties of service technician during shift
What We Look For:
- Minimum Bachelor’s Degree in Hospitality or related field preferred
- Minimum 2 years’ of progressive experience in a conference center or a related field
- Previous supervisory responsibility preferred
- Strong knowledge of service standards, and different service types
- Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
- Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Compensation:
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Full Time Hourly Rate: $25/hr with overtime eligibility
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
We’re Here For You:
At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:
- Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
- Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
- Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
- Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
- Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
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