The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a East Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the Role

The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:

• Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

About you

• 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and obsessive attention to detail
• Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
• Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.

• Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
• Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
• Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

We’re looking for a Senior Web Developer to evolve our global marketing website (gong.io), an important destination for customers and prospects to learn about Gong. Our ideal candidate has a passion for web development, is a great cross-functional communicator, and has a knack getting the visuals right. You’ve previously owned or contributed significantly to a marketing website and are excited to partner with marketing, design and growth to move business metrics. Our tech stack includes React (Next.js), TypeScript, and Tailwind CSS.

RESPONSIBILITIES

• Lead development and maintenance of our high-traffic, multilingual marketing website.
• Own Sanity (CMS) infrastructure that allows marketers to create and update content independently
• Collaborate with our Growth team to implement A/B tests to improve user experience and conversion rates across multiple channels (Ads, search, direct mail)
• Build and maintain our design system for consistent brand experience
• Optimize site performance, page speed, and SEO
• Improve and maintain localization workflows to support our global audience
• Continuously improve our engineering process, tools, and systems that allow us to scale the code base, productive, and team
• Support security, compliance, and privacy requirements across the site
• Collaborate with and mentor other engineers when appropriate

QUALIFICATIONS 

• Minimum 5+ years of professional, web development or frontend engineering experience with a marketing or growth website
• Strong proficiency in React
• Experience with web frameworks like Next.js, Nuxt, or Astro as content-focused web applications
• Experience with headless content management systems (Sanity, Contentful, Strapi, Dato, or other)
• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
• Strong knowledge of web performance, SEO, and accessibility best practices
• Experience with, but not a dependency on, AI tools for coding
• Knowledge of integrations for CRM (Marketo, Hubspot), analytics (Google Analytics, Amplitude, Posthog), and tag management (Google Tag Manager, Tealium)

NICE TO HAVE

• Experience in a fast-pace B2B or agency environment
• Experience with Vercel or Cloudflare
• Portfolio of web development or personal projects you can showcase

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $117,000 - $185,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-MT1

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

Your Success Profile

What You Will Work On

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Performs other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience of software engineering with a focus frontend focus
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Mastery of JS/HTML/CSS and at least one framework such as React, Vue, etc
• Working knowledge in NodeJS

Technologies Used

• JS, TS, Vue 3, Vite, PostCSS, Playwright, Node, Fastify, Golang, Mysql, AWS, Git

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.

#LI-AD1 #LI-Hybrid #LI-JS1

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Staff Designer

As the embodiment of design thinking, you bring ideas to life, extending visual language into functional mediums. You turn clients’ stories, visions, and voices into something tangible and real. With the strength of your conceptual thinking, your creations show us how problems can be solved, simplified, and then go on to succeed. You’ve got the whole form/function thing down pat, and you’re down to join a team that embraces Design in everything they do.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Assist with the creation of visual designs, typography, visual concepts, logos, and icons working under the direction of a Creative Director or Associate Creative Director.
• Brainstorm creative concepts with the project team (cross-discipline) and help develop original campaigns.
• Integrate ideas across multiple mediums: print, digital and beyond.
• Ideally, you will get direction and run with it. We look for self-starters, go-getters, and other hyphenated-type characters.
• Sell your work—not just to clients, but to your peers and colleagues, too.
• Working on projects and assignments in accordance to established timelines and project briefs and expectations.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2-3 years of proven experience in the agency space.
• A bachelor’s degree in Design or a portfolio school education focused on Design/art direction.
  • You’re a conceptual creative problem solver, strategically applying ideas across all channels and you’re dedicated to the craft of design (kerning matters!).
  • You are curious by nature and have interest in expanding your knowledge and skills across animation or digital. Bonus: If you already have experience in either of these.
  •  You know your way around both the Adobe Suite and Figma.
• You are collaborative, hardworking, adaptable, with strong initiative.
• You are rational but innovative and have a naturally curious mind and a passion for applying pixel-perfect design to creative concepts.
• You’re ready to spitball and spit-shine ground-breaking ideas with a phenomenal, hardworking group of people.
• You’re receptive to constructive feedback, a quick learner and continuously looking for ways to grow.
• No huge egos. Or even medium-size egos. In fact, no ego is better. Okay maybe like a teeny-tiny ego (because you ARE human after all*).

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

REQ-020013

The New York Times is continuing to expand its video journalism, identifying compelling visual stories across the depth and breadth of our report. We showcase the expertise of Times journalists on-camera, share urgent news updates, produce on-the-ground reporting and pioneering Visual Investigations, and translate our industry leading audio journalism into video podcasts.

Working under the Editor of Digital News Design, you will work in collaboration with Video and Graphics leadership to oversee motion graphics across the breadth of our video work, with an eye toward a coherent style that is responsive to the editorial needs of individual stories and formats. You have strong news judgement and story sense — and you're adept at directing motion graphics and other visual elements to craft the strongest and most impactful journalism on and off platform.

You'll serve as a go-to resource for colleagues, providing editorial guidance and constructive feedback, and must be comfortable enforcing deadlines and working in a fast-paced newsroom.

This is an in-office position based in New York and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance.

Responsibilities:

• Manage a team of visual editors and designers.

• Provide day-to-day visual oversight on motion graphics within our video journalism.

• Lead the creation of original motion sequences for linear video that aid their explanatory power.

• Leverage the best appropriate work from the Graphics department to differentiate linear video.

• Guide the motion graphics editors and ensure that they bring The Times's graphics standards to the work and respond to the Graphics team leadership to establish any review process

• Engage with Design leadership and the Creative Director, Video on best design practices for video.

• Establish systems and workflows that ensure the team upholds visual and journalistic standards with motion graphics.

• Prioritize documentation to clarify best practices and routines.

• Help drive the visual evolution of newsroom video, crafting and building identity on and off platform.

• Embrace measures for success that combine editorial and visual judgment with data and Audience feedback about engagement, growth and specific reader responses.

• Prepare the team to quickly respond to breaking news.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

• You will report to the head of Digital News Design.

Basic Qualifications:

• 8+ years of design experience, including collaborative design and project management for visual journalism.

• Management experience.

• Proven experience producing and editing news graphics and motion work.

• Deep understanding of evolving video trends on mainstream and emerging social channels.

• Knowledge of digital tools and programs, including content management systems.

• Track record of developing successful visual approaches for a range of platforms.

• Understanding of video editing and production workflows.

• A refined visual design sensibility; hierarchy, typography, color, space.

• Well-versed in Adobe Creative Suite (Premiere, After Effects, Illustrator, InDesign, Photoshop) and Figma.

Preferred Qualifications:

• Strong news judgement, and a track record of working in news journalism.

• Design background at a major news organization.

• Command of the variety of video sources, including wire services, UGC, archival footage, motion graphics, and original footage.

• Experience working collaboratively to develop formats for video journalism on a range of platforms.

• Strong organizational and collaborative talents.

• Strong communication and diplomatic skills.

• A passion for video storytelling and breaking news, feature and enterprise journalism.

• Comfortable managing multiple projects on a variety of timelines in a fast-paced and often challenging environment.

• Flexibility to work extended hours.

REQ-019139

About the opportunity

Contentful is searching for an AEO, SEO Lead to join our Brand Studio team. As generative engines, answer engines, and AI-powered interfaces become the primary way people discover information, brands need a new kind of search leadership — one that goes beyond rankings and traffic and focuses on visibility, authority, and influence in both human and AI-experiences. You will own the strategy, evolution, and execution of Contentful’s approach to Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and AI Optimization (AIO) — with SEO as a critical, supporting foundation. This includes direct ownership of search and discovery performance for Contentful’s marketing website, contentful.com. You’ll deeply impact the entire lifecycle — from inclusion and citation in AI-generated responses to measurable impact on traffic, engagement, conversions, pipeline, and closed-won revenue.

You will design and lead a modern discovery program that spans AI search engines and answer engines, structured content for machine interpretation, brand authority and trust signals, and traditional SEO where it still matters.

This is a strategic, programmatic, and leadership role. You’ll work cross-functionally with content, product marketing, web, brand, cross-functional technical teams, and demand generation to ensure Contentful is discoverable, citable, and authoritative in all the ways people find information today.

What to expect?

Lead our AI-era discovery strategy

• Own the design and execution of a multi-quarter roadmap for GEO, AEO, AI discovery, and traditional search initiatives – including priorities, success metrics, and operating models
• Lead ongoing performance measurement and analysis, defining success beyond traffic, including AI visibility, citations, authority, and downstream impact like conversions, pipeline and revenue.
• Design and run experiments, analyze outcomes, and refine strategy based on results; share learnings with leadership to inform content, web, and product strategy
• Establish clear guidance for how Contentful content should be created, structured, optimized, and distributed to maximize visibility in AI-generated responses
• Create operating rhythms, documentation, and enablement so best practices are consistently adopted across teams
• Identify and implement improvements with web team to allow AI agents, including search bots, LLM crawlers, and conversational assistants, to efficiently interpret, index, and act on Contentful content
• Own Contentful’s search and discovery tooling strategy, including evaluation, selection, and ongoing use of platforms across SEO, GEO, and AI discovery (e.g., Profound, AirOps, Ahrefs, Screaming Frog, Search Console, Contentful Analytics, and emerging AI search analytics tools)

Thought leadership and external visibility

• Serve as an internal and external subject matter expert on modern search, GEO, and AI discovery
• Partner with Brand, Comms, and Product Marketing to shape POVs, content, talks, and narratives about the future of search
• Act as a visible, authentic “Customer Zero,” representing how Contentful uses its own platform to power a cohesive search and discovery program in customer conversations, webinars, and events

Cross-functional partnership and leadership

• Influence and align senior stakeholders around priorities, tradeoffs, and investment decisions
• Directly manage a team of agencies, contractors, and full-time employees supporting search and discovery initiatives
• Partner closely with Demand, PMM, and Product to connect discovery efforts to pipeline impact, revenue, and product adoption
• Serve as a subject matter expert to the Product team to inform product roadmap decisions and innovation

SEO foundations

• Ensure strong SEO fundamentals across technical health, content performance, and site structure
• Use SEO insights as inputs to broader GEO and AEO strategy and consistently advise the team on best-practices and data-driven decision making

What you need to be successful?

• 10+ years of experience in search, with deep expertise in SEO and a clear, informed point of view on how search is evolving in the age of AI, including GEO, AEO, and emerging discovery models
• Proven ability to design and lead strategic, multi-quarter programs, translating complex systems into clear priorities, roadmaps, and measurable outcomes
• Strong analytical judgment, with a track record of interpreting data, running experiments, and turning insights into clear, actionable recommendations
• Experience leading and influencing cross-functional teams, including direct management of agencies, contractors, or full-time contributors
• Executive-level communication skills, with the ability to clearly explain complex technical and AI-driven concepts to senior stakeholders
• Comfort operating in ambiguity, building structure where none exists, and evolving strategy as platforms, algorithms, and behaviors change
• Solid technical fluency across modern web and content systems, including CMS platforms, structured content, and the fundamentals of HTML, CSS, and JavaScript
• Hands-on experience with search, analytics, and modern discovery tooling, including traditional SEO platforms and AI-driven discovery, evaluation, and measurement tools

Strong pluses

• Direct experience optimizing content for LLMs, answer engines, or AI-powered discovery platforms
• Background in content strategy, information architecture, or structured content design – experience with Contentful app is a huge plus!
• Experience influencing product or platform roadmaps without direct ownership
• Public thought leadership through writing, speaking, research, or industry contribution

What success looks like

• Contentful is consistently visible, cited, and referenced in AI-generated answers and summaries
• Search strategy evolves proactively
• Contentful has a credible, differentiated POV on AI-era discovery
• Drive quality traffic that ultimately converts into closed-won customers

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $170,000 - $230,000

Van Leeuwen Ice Cream is hiring a full-time Head of Graphic Design based out of our Brooklyn office. This is a great opportunity for a highly experienced and creative individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience in the CPG and/or retail space, has the ability to work diligently with the marketing team as well as any third-party creative teams, and can thrive in a fast-paced environment (and loves ice cream! and now Fro-Yo!).

The Head of Graphic Design contributes to the Van Leeuwen universe by shaping how the brand comes to life across every customer touchpoint. This role leads art direction across a wide range of initiatives, including packaging design, partnership activations and the continued evolution of our visual identity. You’ll oversee in-store experiences end-to-end, from signage and digital menu displays to store planograms, ensuring every touch point feels cohesive and intentional. The role extends to designing and developing uniforms and merchandise that reflect the brand’s personality beyond the scoop shop.

You’ll collaborate closely with cross-functional teams, including sales and retail, international partners and external creative partners, to conceptualize, execute and scale creative that resonates both in-store and across broader brand moments. This position requires a strong point of view, attention to detail, agility and the ability to translate the Van Leeuwen aesthetic into thoughtful, high-quality design across physical and digital environments.

This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. 

Job Responsibilities

• Direct creative/art across packaging, campaigns, retail environments, partnerships, and digital platforms
• Execute creative direction for the company across all branded materials, including print and digital collateral
• Create and oversee the development of a range of branded materials, including but not limited to Emails, Social Media, Retail Store Signage/Posters, Ads, Website, Coupons, Print Pieces, Packaging Materials, Merchandise
• Continue to evolve the visual identity of the brand 
• Maintain photo asset library and identify images to be used for various platforms
• Implement feedback from leadership and partners to refine and revise work for final production
• Contribute to photoshoots on an as needed basis, in partnership with Social Media Manager and Content Creator
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Manage budgets, timelines, and vendor relationships to deliver high-quality work efficiently
• Set and uphold creative standards, ensuring all outputs meet a best-in-class level of design excellence
• Perform retouching and manipulation of images as needed
• Work with a wide range of media and use graphic design software

Job Requirements

• Bachelor's degree in graphic arts, design, communications, or related field (Or equivalent experience)
• 5 to 10 years of experience in graphic design
• Knowledge of layouts, graphic fundamentals, typography, print, and web design
• Familiarity with HTML and CSS preferred
• Knowledge of Adobe PhotoShop, Illustrator, LightRoom, Sketch, InDesign, and other graphic design software
• Deep expertise in typography, layout, color, and visual storytelling across mediums
• Strong understanding of production processes across print, digital, and environmental design
• Ability to balance creative excellence with business needs, timelines, and budgets
• Excellent eye for aesthetics, details and design trends past and present
• Photography, food styling and set design skills are a big plus
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$110,000 - 140,000 annual compensation depending on experience, paid weekly 

Eligible for annual 20% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! To ensure our users make the most out of Algolia’s powerful features, we need to first make sure that they understand our offerings and are able to set everything up quickly. 

The Growth org aims to help Algolia grow by working on changes in the product, introducing new features, and providing the best possible user experience. You will get to shape the user experience of our customers as they start using Algolia, help create a new Growth platform, mentor software engineers, and introduce best practices.

A few projects we’ve worked on recently include:

• New data integrations with other developer platforms
• New marketplace and billing integrations
• New internal platforms such as notifications, experimentation, feature flagging
• AI based data processing platforms

Your role will consist of: 

• Coming up with innovative solutions to help users get the most out of Algolia
• Executing experiments and A/B tests to choose the best possible solution
• Collaborating with Product and Design teams to identify and ideate on opportunities
• Mentoring other software engineers and helping them grow
• Designing & developing a scalable growth platform
• Working with a wide range of teams to deliver a solid growth foundation
• Improving engineering quality, processes and tooling
• Helping define the team roadmap
• We follow a bottom-up approach: the teams come up with their own initiatives targeting our metrics and execute on them

You might be a fit if you have:

• Passion about delivering the best UX to diverse sets of users in various industries (engineers, marketers, merchandisers, etc.)
• Mindset to take data driven decisions and analysing impact of the changes you introduce
• Experience with event driven infrastructure in GCP or AWS
• Experience with a server-side typed or untyped language
  • We use Ruby and have plans to integrate more Golang, so willingness to learn is important
• Experience with JavaScript, TypeScript, React, HTML/CSS –  this role is fullstack, we expect engineers to be able to ship across the stack

Nice to have:

• Experience working in a scale-up or Growth team
• Experience with analytics platforms like Amplitude, Hex

#LI-hybrid

#parttime #temporary

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM
Business Hours: Monday–Sunday, 7:00AM–12:00AM

Lead Exceptional Retail Experiences at an Iconic NYC Destination

Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience.

To support peak season operations, we’re seeking engaging, customer-focused Retail Supervisors to support the day-to-day operations of our retail and gift shop environment. In this role, you’ll help lead the sales floor, support team performance, maintain visual merchandising standards, and ensure every guest interaction is welcoming, seamless, and memorable.

As a Retail Supervisor, you help drive sales performance, maintain operational standards, and create a welcoming retail environment in a fast-paced, high-traffic setting.

This seasonal opportunity provides valuable retail experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs.

Why This Role Matters

This role helps ensure the retail operation runs smoothly while delivering the elevated level of service guests expect from Top of the Rock.

What You’ll Do

Guest Experience & Sales Support

• Assist guests with merchandise selection, purchases, and transaction support
• Deliver friendly, professional, and elevated customer service at all times
• Support sales goals and KPI targets through guest engagement and team collaboration

Team & Operational Support

• Help oversee daily retail operations and support overall team performance
• Lead by example while promoting a positive and collaborative work environment
• Support store opening, closing, and operational procedures

Merchandising & Inventory

• Maintain visually appealing displays, signage, and seasonal merchandising presentations
• Restock and organize merchandise to ensure the sales floor remains guest-ready
• Support inventory control, cycle counts, and loss prevention efforts
• Monitor inventory levels and communicate restocking needs to leadership

Retail Systems & Store Standards

• Operate POS systems and troubleshoot minor issues when necessary
• Maintain store presentation and operational standards
• Follow all company policies, procedures, and operational standards

What You Bring

• Strong leadership, communication, and customer service skills
• Ability to multitask and remain organized in a fast-paced environment
• Strong attention to detail and problem-solving abilities
• Effective communication and teamwork skills
• A proactive mindset with the ability to work independently when needed
• Previous retail, merchandising, or leadership experience preferred

Qualifications

• High School Diploma or equivalent required
• 1–2 years of retail, merchandising, or customer-facing experience preferred
• Previous supervisory or leadership experience is a plus
• Basic computer proficiency and ability to learn POS systems and retail technology
• Flexibility to work evenings, weekends, holidays, and peak business periods
• Professional appearance and adherence to company standards and policies

Physical Requirements

• Ability to lift, carry, or move merchandise and supplies up to 50 lbs. using appropriate equipment
• Ability to stand, walk, bend, kneel, and remain active for extended periods
• Ability to operate registers, computers, and other retail equipment

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Web, you are the visionary behind Google’s digital front door. You operate at the intersection of brand storytelling and cutting-edge web technology. This is not a role for utility-focused product designers; this is a role for a digital storyteller who understands how to turn a website into an immersive brand experience.

You will drive the creative vision for high-visibility marketing sites, product launch pages, and interactive digital experiences. You are obsessed with pixel perfection, steeped in emerging web trends (WebGL, micro-interactions, motion), and capable of translating the Google brand into digital environments that are as functional as they are magical. You will set the vision, guide the team, and get your hands dirty in the design files to ensure every pixel meets the "Google Grade."

Responsibilities:

Web Vision & Digital Storytelling

• The "Flash" & The Function: Lead the creation of "flashy," high-impact marketing websites and digital experiences. You bridge the gap between heavy interaction design and strategic marketing, ensuring the web isn't just a container for information, but a compelling destination in itself.
• User-Centric Magic: Understand the product and the user deeply. Your job is to connect the two through intuitive UI and magical UX that feels distinctly Google—simple, human, and useful, but with a layer of delight that pushes the brand forward.
• Push the Browser: Stay on the bleeding edge of what is possible in a browser. Champion new web technologies and motion design to create experiences that feel alive, responsive, and innovative.

Craft, Quality & "Google Grade"

• Pixel Obsession: Maintain an uncompromising standard of visual excellence. You are the guardian of "Google Grade" on the web—ensuring hierarchy, typography, and layout are flawless across all viewports.
• Hands-On Leadership: You are a leader who still designs. You must be willing to jump into Figma to refine a component, direct a motion study, or push a concept further. You lead by doing.
• Systemic Thinking: While focused on "wow" moments, you also understand design systems. You ensure your flashy experiences can scale and align with broader Google web governance where necessary.

Client Partnership & Strategy

• Sell the Vision: You are the primary presenter for digital work. You must be able to articulate the "why" behind complex interaction models and design choices to clients across Marketing and Product, turning skeptics into believers.
• Strategic Alignment: Partner with strategists to ensure web experiences meet business KPIs without sacrificing creativity. You know how to balance "cool" with "conversion."

AI & Innovation

• AI-Enabled Workflow: actively explore how AI can enhance web design workflows—from generating layout variations to creating assets for prototypes. You view AI as a tool to get to "pixel perfect" faster.

About You

The essentials:

• Experience: 10+ years of digital design experience, with a heavy emphasis on marketing websites, microsites, and interactive storytelling. At least 3+ years in a leadership role.
• Portfolio of "Wow": A portfolio demonstrating high-end web design (Awwwards-caliber work). We need to see rich UI, fluid UX, and strong motion sensibilities—not just static dashboards or utility apps.
• Technical Fluency: Deep expertise in UI/UX principles and site architecture. You don't need to write code, but you must understand the capabilities of modern front-end development (HTML/CSS/JS/WebGL) to communicate effectively with developers.
• Tool Mastery: Expert-level proficiency in Figma and familiarity with the Adobe Creative Suite. Knowledge of prototyping tools (Protopie, Principle) is a massive plus.
• Client Presence: Proven ability to command a room and present creative work with confidence and strategic clarity.
• The Maker Mindset: You are resilient, curious, and believe that the details are the design.

Key Performance Indicators (KPIs)

• Creative Excellence: Delivering web work that sets a new standard for the brand and garners industry recognition (FWA, Awwwards, Webby).
• Engagement: Web experiences that drive higher dwell time, interaction rates, and successfully convey product magic.
• Team Leadership: Cultivating a team of designers who are excited to push boundaries and grow their skills under your mentorship.
• Client Trust: establishing yourself as the go-to expert for digital web innovation within the client organization.

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility, we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains. 

Why this role is different

This isn’t a typical HVAC job chasing random service calls.

• Work on modern, standardized commercial kitchen facilities
• Predictable environments → faster diagnostics, less guesswork
• Mix of hands-on repair + system troubleshooting + facility support
• Opportunity to grow into Facilities or Regional leadership roles
• Be part of a rapidly growing operation in a $100B+ industry
• Independent problem-solving with access to a collaborative support network (engineering, senior techs) for complex escalations

What you’ll do

HVAC/R & Facilities Maintenance

• Perform preventative maintenance and repairs on commercial HVAC/R systems
  (WIC/R, RTUs, exhaust fans, hoods, make-up air units, DOAS systems)
• Diagnose and troubleshoot system issues across multiple sites
• Support refrigeration and kitchen ventilation systems

Facility Operations Support

• Conduct site inspections to ensure equipment is operating safely and efficiently
• Handle basic electrical and plumbing maintenance as needed
• Coordinate with external vendors for specialized repairs and warranty work

System Performance & Troubleshooting

• Use Building Management Systems (BMS) to monitor performance and diagnose issues
• Provide remote troubleshooting support to onsite teams and vendors
• Review reports (startup, testing, balancing) to verify system performance

New Site Support

• Assist with new facility openings by verifying installation and system functionality
• Identify issues early and coordinate corrective actions

What your week looks like

• 70% hands-on HVAC/R maintenance & repair
• 20% troubleshooting & diagnostics (onsite + remote)
• 10% inspections, reporting, and system verification

What we’re looking for

Required

• 4+ years of commercial HVAC/R experience
• Experience working with rooftop units, ventilation systems, or refrigeration(WIC/F)
• Strong troubleshooting and diagnostic skills
• Valid driver’s license and ability to travel between sites locally

Preferred

• HVAC Universal certification (EPA, trade school, or equivalent)
• Experience in restaurants, hospitality, or multi-site facilities
• Working knowledge of electrical and plumbing systems

Work Environment & Schedule

• • Field-based role across the Greater New York, NY area
  • Local travel between sites (home daily)
  • Monday–Friday schedule with on-call rotation and overtime opportunities

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
  
  

What else you need to know

This is a field-based role in the Greater New York Area with blended daily site and remote work. 

Job Type: Full-time - Onsite

Pay: Ranging from $34.00 - $40.00/hr (based of years of experience)

Expected hours: 40 hours per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Mileage and Toll Reimbursement

Work Location: Greater New York Area

Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?

#LI-Onsite

#parttime #temporary

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM
Business Hours: Monday–Sunday, 7:00AM–12:00AM

Deliver an Exclusive Guest Experience

Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we’re seeking polished, hospitality-driven VIP Lounge Servers who bring exceptional etiquette, attentiveness, and professionalism to an elevated guest environment. As a VIP Lounge Server, you curate a personalized and seamless experience for our distinguished guests, ensuring comfort, exclusivity, and service excellence throughout their visit.

This seasonal opportunity offers hands-on exposure to high-touch hospitality within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs.

Why This Role Matters

As a VIP Lounge Server, you set the standard for an exclusive guest experience. Your attentiveness, professionalism, and personalized service ensure VIP guests leave with lasting positive impressions, enhancing both the lounge experience and Top of the Rock’s reputation as a world-class attraction.

What You’ll Do

• Welcome and assist VIP guests with a professional and friendly demeanor
• Serve beverages and provide storage for personal items
• Share information about the Observation Deck and the Top of the Rock experience
• Address and resolve guest inquiries or concerns, ensuring satisfaction
• Maintain a clean, stocked, and well-organized lounge environment
• Implement personalized service for repeat VIP guests to enhance guest satisfaction
• Follow all company policies and procedures
• Assist leadership with operational projects or special initiatives as needed

What You Bring

• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced, guest-focused environment
• Ability to work independently and take initiative
• Excellent communication and teamwork skills
• Friendly, approachable, and professional demeanor
• Comfort using computer systems and POS or lounge management tools
• Prior customer service or observation deck experience is a plus

Qualifications

• High School Diploma or equivalent required
• 1–2+ years of customer service or related experience preferred
• Flexible availability, including weekends and holidays
• Professional appearance and adherence to company standards

Physical Requirements

• Ability to lift/move up to 40–60 lbs. and operate equipment as needed
• Ability to stand, walk, bend, kneel, or sit for extended periods
• Visual acuity for both close and distance tasks, including reading monitors and registers

SPS Global is seeking a polished and service-oriented Concierge to serve as the first point of contact for clients, guests, and vendors. This role is critical in delivering a professional, welcoming, and efficient front desk experience while maintaining the highest standards of customer service.

The ideal candidate is engaging, resourceful, and confident, with a strong ability to create positive first impressions and provide seamless support across front desk and office services functions.

Job Overview

As the first face of SPS offices, the Concierge plays a key role in shaping the workplace experience for all visitors and employees. This position ensures a high-quality lobby and front desk experience by providing prompt, courteous, and efficient service while maintaining a professional environment.

The Concierge supports both reception and office services functions, ensuring smooth day-to-day operations and a consistent 5-star service experience.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Reception & Guest Experience

• Greet guests, clients, and vendors in a professional and welcoming manner
• Check in visitors and create guest passes in accordance with security procedures
• Maintain a polished and organized front desk and lobby environment
• Assist clients with escorting guests as needed

Communication & Front Desk Operations

• Answer incoming calls and direct them to the appropriate departments
• Respond to inquiries with professionalism and efficiency
• Provide clear and helpful information to visitors and employees

Office Services Support

• Provide general office services support as needed
• Assist with administrative and workplace tasks to support daily operations
• Maintain a high level of service across all touchpoints

What We’re Looking For

Required

• High School Diploma or equivalent
• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to multitask and manage a fast-paced front desk environment
• Strong organizational and interpersonal skills

Preferred

• Experience in reception, concierge, hospitality, or customer-facing roles
• Experience working in a corporate or professional office environment

Competencies

• Customer-first mindset with a strong focus on service excellence
• Confident, engaging, and professional demeanor
• Strong verbal and written communication skills
• Resourcefulness and problem-solving ability
• Ability to remain calm and composed under pressure
• Attention to detail and organizational skills

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Manual dexterity for operating phones and office equipment

Travel:
None or negligible

What We Offer

Career Growth: Opportunities to expand into broader office services and workplace operations roles.

Learning & Development: A culture that supports continuous learning and professional growth.

We Recognize Talent: Recognition programs across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice.

Are you energized by designing complex data-rich workflows that help investment firms make faster, smarter decisions? Do you enjoy simplifying deeply technical reporting and analytics systems into intuitive, elegant user experiences that customers trust every day? Are you excited to shape how AI, automation, and intelligent workflows transform modern investment reporting platforms at scale? If so, we invite you to be a part of our innovative team.

As a Product Designer at Ridgeline, you’ll help modernize one of the most operationally complex areas of investment management software: client reporting, reporting infrastructure, and data intelligence workflows. You’ll partner closely with product managers, engineers, and customers to design reporting experiences that are powerful, scalable, and intuitive across advisors, operations teams, and investors. You’ll work across workflows including report discovery, report generation, scheduling, permissions, dashboards, AI-assisted reporting, and client-facing outputs while helping define the future of intelligent reporting systems. You’ll leverage modern AI tools like Claude, Cursor, and Claude Code to accelerate exploration, prototype experiences, evaluate edge cases, and improve product quality and design velocity across the entire design process.

At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you!

You must be work authorized in the United States without the need for employer sponsorship.

The impact you will have:

• Reimagine client reporting workflows across dashboards, report discovery, embedded PDFs, exports, and reporting home experiences
• Design intuitive workflows for configuring, generating, scheduling, monitoring, and troubleshooting complex reporting operations
• Define scalable experiences for template management, conditional content, disclaimers, reusable report structures, and advanced configuration workflows
• Build intelligent reporting surfaces that incorporate AI-assisted guidance, personalization, search, and configurable reporting experiences
• Create transparent access and sharing experiences for reports, batches, permissions, and administrative controls
• Prototype and iterate quickly using tools like Claude, Cursor, and Claude Code to explore workflows, edge cases, and interaction patterns
• Translate concepts into polished, production-ready experiences in Figma with strong systems thinking and visual craft
• Collaborate closely with engineering to ensure designs are feasible, scalable, and thoughtfully implemented
• Contribute to Ridgeline’s design systems, interaction patterns, prompt libraries, and AI design practices
• Conduct customer conversations, lightweight research, and usability testing to rapidly validate ideas and improve workflows
• Mentor designers through feedback, collaboration, and thoughtful design critique
• Think creatively, own problems, seek solutions, and communicate clearly along the way
• Contribute to a collaborative environment deeply rooted in learning, teaching, and transparency

What we look for:

• 6+ years of experience designing and shipping successful digital product experiences
• Strong interaction design, systems thinking, visual design, and prototyping skills
• Experience designing complex workflows, data-intensive applications, or enterprise software platforms
• Active AI-native workflow experience using tools like Claude, Cursor, or Claude Code as part of daily product and design practice
• Ability to simplify technically complex systems into intuitive user experiences
• Experience collaborating closely with engineering teams to deliver thoughtful, scalable solutions
• Strong storytelling, communication, and presentation skills
• Ability to mentor and coach other designers while raising quality across a broader organization
• Experience gathering customer insights and translating findings into actionable product improvements
• Ability to manage ambiguity, prioritize effectively, and drive clarity across cross-functional teams
• Strong problem-solving skills and a high level of product ownership
• Willingness to learn about cutting-edge technologies while cultivating expertise in investment management workflows and reporting systems
• Ability to communicate effectively with colleagues at all levels
• A shareable portfolio (attachment or online)

Bonus:

• Experience in financial services, investment management, reporting platforms, or analytics products
• Experience conducting user research and usability testing
• Proficiency with modern front-end technologies including React, JavaScript/TypeScript, and CSS
• Experience contributing to design systems and design-to-code workflows
• Experience designing AI-native product experiences including agentic behavior, transparency patterns, confidence cues, and user controls
• Experience designing reporting, dashboarding, or document-generation workflows

About Ridgeline

Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits 

[For New York and California Based Only]

The typical starting salary range for new hires in this role is listed below.  In select locations (including, the San Francisco Bay Area, CA, and the New York City Metro Area), an alternate range may apply as specified below. 

The typical starting salary range for this role is: $168,000-$210,000. 

The typical starting salary range for this role in the select locations listed above is: $184,500-$231,000.

Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. 

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. 

In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.

#LI-Hybrid

REQ-019087

REQ-019929

The New York Times is looking for a talented, ambitious and collaborative visual journalist to join the Investigations desk. Visual storytelling has been an important part of high-profile investigations in recent years, including stories about online dangers to children, police traffic stops, cryptocurrency and the harvesting of sensitive location data. You should demonstrate excellence in multimedia storytelling including conceiving, designing and developing interactive features, charts and maps. You will also leverage new technologies to prototype and develop tools that assist with reporting. You should integrate well into a team as there will be frequent, close collaboration with other reporters, editors and designers. 

This is an in-office position, based in New York City and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance.

Responsibilities:

• Report and tell ambitious multimedia stories in collaboration with other journalists on the investigations desk.
• Collect, clean and analyze large data and document sets.
• Develop tools to assist and broaden the scope and scale of reporting.
• Help determine the requirements and possibilities for graphics and multimedia storytelling, including statistical visualizations, video, photography, audio, and animations
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to the deputy investigations editor.

Basic Qualifications:

• At least 3 years of relevant professional experience.
• Experience designing interactive web and mobile stories for news.
• Understanding of evolving media, technology and design landscape including emerging standards and devices.
• Proven expertise with data analysis and visualization, including strong mobile design ideas, a solid understanding of storytelling techniques and a smart UX sensibility.
• Significant front-end web development experience using HTML, CSS and JavaScript.

Preferred Qualifications:

• Excellent news judgment and visual creativity while ensuring the accuracy, clarity and readability of the material they publish.
• Curiosity and interest in the news, and in finding innovative approaches to telling stories.
• Experience in investigative reporting.
• Willingness to work a flexible schedule, particularly when closing stories. 

This position is represented by the NewsGuild of NY.

REQ-017729

REQ-019166

The New York Times Opinion desk is looking for a digital designer to join our award-winning design team. You will design and art direct compelling mobile-first visual storytelling products and experiences, prioritizing UX performance and applying experimentation with the newest technology. You will work collaboratively with other creative, technical and editorial teams, responsible for coordinating multiple assets and contributors and meeting deadlines that follow audience plans and deadlines.

You have a portfolio demonstrating talent in aesthetics, typography, layout, motion, storytelling techniques, and user-centered design principles. You have an affinity for institutional brand consistency and an eye for subtle detail. You quickly distill complex ideas into clean, organized, understandable and impactful digital experiences.

This is an in-office position, based in New York City and includes regular attendance in the office. There may be some flexibility to work remotely per your departmental guidance.

Responsibilities:

• Work with editors, art directors, video, and photo to conceptualize and shape design ideas into immersive small, medium and large-scale digital storytelling experiences 
• Respond to projects with strategic and creative design solutions through interactive storytelling and wireframes
• Iterate, synthesize and present multiple format options and explorations for stakeholder review
• Develop template designs for recurring editorial features 
• Work with developers to ensure responsive and performant design quality across the full range of digital devices and browsers
• Translate art and design into a versatile suite of assets for use across a range of promotion platforms, with an eye towards holistic cohesion
• Incorporate feedback from multiple stakeholders through iterative processes, communicating ideas clearly and effectively
• Develop, nurture and collaborate with a roster of artists (illustration, motion, and more) from sketch to final art phases 
• Contribute to the presentation of our journalism, and engage with others to foster an environment of learning and constructive dialogue about our work
• Maintain high journalistic standards for multimedia journalism 
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world
• You will report to Deputy Editor Design 

Basic Qualifications:

• 5+ years of digital design experience
• Visual and interactive design skills — a clear grasp of typography, layout, color, motion, and behavior
• Experience with iterative wireframing in Figma and implementing pixel-perfect digital design systems across multiple platforms

Preferred Qualifications:

• Strong editorial judgment and experience proven ability to innovate and translate editorial priorities into multimedia storytelling 
• Experience with basic HTML/CSS and JavaScript. 
• Openness to developing technical fluency further to finesse design details with front-end developers
• Experience working with video, audio, and data visualization
• Experience working and meeting deadlines in a fast-paced news environment with a willingness to work a flexible, news-driven schedule that may occasionally include nights or weekends

This position is represented by the NewsGuild of NY.

REQ-018097

About the Role:

The Upshot is a versatile, multidisciplinary team in the New York Times newsroom whose mission is to help our readers understand the news — and to find new ways to explain the world we're living in.

We're looking for a data-savvy visual editor who will work with the entire Upshot desk on projects ranging from short news stories to long-term enterprise to interactive applications.

As a deputy editor, you will be part of the Upshot's leadership team, and you will influence everything we publish. Your role will involve both big-picture thinking and extreme attention to detail. Sometimes, you will edit an entire story or project from conception through publication. Other times, you'll lend a hand in making sure a visual element is precise and pixel-perfect. You're someone who can create new formats to communicate with audiences, and who also enjoys sweating the details on making an individual chart better.

You are an editor who can help reporters think through how to analyze a dataset. You should develop intuitive (and counterintuitive) ways to tell stories through charts, graphics, and other formats. You should refine visual elements, stories, and projects with meticulousness and rigor. You should dream up entirely new ways of doing journalism.

The Upshot has a wide remit. It is the home of cutting-edge data visualization, detailed policy analysis, Nate Cohn's newsletter and standalone destinations like Wordle Bot and Spelling Bee Buddy. It covers a wide range of topics, including politics, policy, health care, cities, culture, education, gender, climate and more. And it is powered by a collaborative group of journalists, including reporters with decades of experience and some of our best software developers and data visualizers.

Together, they produce work like this:

• “An Extremely Detailed Map of New York City Neighborhoods”
• Wordle Bot: Your Daily, Personalized Wordle Score
• “Future of Gerrymandering? Here's How Weird Things Could Look.”
• “See How E.V. Road Trips Went From Impossible to Easy”
• “Coastal Cities Priced Out Low-Wage Workers. Now College Graduates Are Leaving, Too.”
• “Who Won the Winter Olympics? We (Over) Analyzed the Medal Standings.”
• “A Huge Threat to the U.S. Budget Has Receded, and No One Is Sure Why”
• “Can You Stop an Outbreak of a Contagious Disease?”
• “Students Are Rebounding From the Pandemic, but Some May Never Catch Up”
• Flashback, a Weekly History Quiz

We're looking for someone who can conceive, develop, refine and edit ideas like these — and ideas we haven't even scratched the surface of.

Responsibilities:

• Conceive, edit and publish stories that involve data-driven analysis, visual communication of data, and other forms of visual storytelling
• Find innovative ways to shape stories that combine text, charts, graphics, video, photography, reader interactivity and other multimedia
• Make our charts and graphics better, envision ways to communicate data that may not be immediately obvious, and refine these elements so they follow Upshot sensibility and Times style
• Explore the latest technologies for visual storytelling and how they can make our stories clearer or more engaging
• Help the Upshot expand in video
• Be comfortable editing text and shaping the narrative flow of stories
• Coach journalists to improve their visualization, design and data analysis skills
• Be part of the desk's leadership team, supporting everyone on the Upshot
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to the Editor, The Upshot

Basic Qualifications:

• 5+ years of experience producing or editing charts/graphics, data-driven journalism, visual journalism, interactive journalism, or similar
• Experience envisioning, editing and elevating data-driven visual journalism that enhances an audience's understanding with a high level of polish and attention to detail
• Fluency in visual software, including Adobe Illustrator or Figma
• Experience producing coverage on both breaking news and enterprise timelines

Preferred Qualifications:

• 2+ years of management experience leading reporters, data journalists and/or visual journalists, particularly on more analytical work
• Fluency with HTML, CSS and JavaScript, including frameworks, like Svelte, that are used to produce visual stories
• Experience working with and analyzing data, in R, Python or other tools
• Strong news judgment, and experience approaching the news creatively
• An interest in learning new technical skills
• Experience leading and collaborating in multidisciplinary settings
• Experience editing stories that involve statistics, politics, policy and/or economics
• Experience with video, motion graphics and/or related skills
• Experience editing articles and other text for publication
• A strong understanding of the kinds of subjects the Upshot covers, and a neverending ideas list

REQ-019977

About the Role, Mission or Department Overview

The New York Times is looking for a Software Engineer to join the Programming team. You will report to the Senior Engineering Manager, Programming and work with a team of engineers and cross-functional partners to build tools to support the newsrooms and bundled brands of the NY Times.

The Programming team is building the next generation homepage programming systems for the newsroom editors who curate The New York Times homepage every day. We're building an entirely new version of our editorial process and the applications that power it, while maintaining all of our mission-critical standards for publishing news. This team will partner with other technology teams across the company to build these new tools for our journalists. The new Programming tools will make variants, curation, algorithmic programming, and experimentation much easier, improving the editing team's workflow.

Responsibilities:

As a Software Engineer on the Programming team, you will:

• Collaborate with product, design, other engineers, and newsroom partners to develop editorial tools for programmed surfaces, ensuring we align technical choices with our goals and editorial workflows.

• Develop new features and improve existing components from requirements gathering through design, implementation, QA, deployment, and monitoring

• Build reliable, secure, and observable features, while identifying bugs or technical debt within the team's domain

• Review code written by other software engineers on the team and provide feedback

• Contribute to and advocate for testing strategies to ensure service reliability

• Partner with other engineers to deploy and operate new features in production

• Demonstrate support and understanding of our value of journalistic independence and a commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 2+ years of software engineering experience; demonstrated ability to write correct, clean, and reusable code that is easily maintainable by other team members.

• 2+ years of experience with JavaScript

• Fluency in HTML and CSS; able to apply design systems and integrating UI components from shared libraries

• Experience looking for feedback to improve as an engineer and supporting the growth of peers through helpful code reviews

• Demonstrated experience working collaboratively as a part of a cross-functional team

Preferred Qualifications:

This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.

#LI-Hybrid

REQ-019524

About the Role:

The New York Times is seeking a senior front-end developer with experience in agentic AI development to join one of several teams that make up the Messaging Platforms group.

Your work will directly empower the Times to deliver breaking news and engage millions of readers worldwide. As we expand and replatform the core tools used by our editors and partners, you will have a unique opportunity to build significant new capabilities within a mission-driven organization. You'll join a collaborative group of engineers, designers, and product managers who prioritize empathy, innovation, and a shared responsibility for our collective success.

Our front-end code is written in React, while most of our backend code is Go. Services are deployed using CI/CD tools like GitHub Actions, and our infrastructure, which is hosted in Google Cloud (GCP) and Amazon Web Services (AWS), is provisioned with Terraform.

Responsibilities:

• Help lead the effort to modernize front-end tools using agentic workflows to accelerate development cycles while maintaining high architectural standards.
• Provide front-end expertise and coaching on AI-assisted development, helping the team adapt their workflows to spend more time on system design and less on routine implementation.
• Contribute to the full development lifecycle of our products, performing activities related to design, development, testing, deployment, monitoring, within a collaborative, distributed team.
• Partner with engineers, designers, and product managers across the organization to build user-friendly messaging capabilities.
• Ensure code quality and architectural health through static analysis, automated testing, and optimization for agentic development patterns.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to an Engineering Manager in the Messaging Platforms group.

Basic Qualifications:

• 5+ years of experience with front-end fundamentals (HTML/CSS/JavaScript/TypeScript), performance, accessibility, and best practices
• Expertise in modern frameworks (eg. React, Redux, CSS modules, ReactDOM)
• Proficiency with JavaScript tooling (eg. Vite, Babel, pnpm, Webpack) and Node.js/GraphQL
• 2+ years of full-stack experience, including back-end languages (Go preferred) and SQL
• Hands-on experience with agentic or AI-assisted coding tools (e.g., Claude Code or Cursor) including the ability to effectively direct, iterate on, and verify AI-generated output

Preferred Qualifications:

• Experience developing and maintaining custom AI agents or automated developer workflows
• Experience with evaluation frameworks for AI-generated code, including the use of automated checks, regression testing, or LLM-based grading to ensure architectural consistency at scale
• A nuanced understanding of the trade-offs and complexities involved in LLM orchestration, including a focus on cost, token usage, and the limitations of current agentic frameworks in front-end environments
• Experience building, operating, and monitoring web systems in GCP or AWS
• Experience with Prosemirror and/or Apollo

This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.

#LI-Hybrid

REQ-019925

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs  succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do

We are looking for a Head of Growth & Performance Marketing who operates at a world-class level — someone who can drive measurable revenue growth through disciplined experimentation, deep analytical insights, and mastery of paid acquisition channels.

• Own Otter’s global performance marketing strategy, spanning paid social, paid search, display, retargeting, and emerging channels.
  
  
• Manage and optimize $XM+ annual performance marketing budget with clear ROI and CAC efficiency targets.
  
  
• Build, scale, and continuously iterate on acquisition funnels across Meta Ads, Google Ads, and additional paid platforms.
  
  
• Develop a quantitative experimentation roadmap (A/B tests, landing page optimization, ad creative, audience segmentation).
  
  
• Partner with Product, Growth, Brand, and Sales to ensure full-funnel alignment and cross-functional acceleration.
  
  
• Own forecasting, spend pacing, weekly/monthly reporting, and insights for senior leadership.
  
  
• Drive attribution improvements using tools like GA4, Mixpanel, Looker, or Snowflake.
  
  
• Evaluate new channels, automation tools, and AI-powered optimization solutions to increase scale and lower CAC.
  
  
• Be a strategic thought partner to Otter’s leadership on overall growth strategy, channel mix, and long-term customer acquisition models.

What we’re looking for

• 10+ years in performance or growth marketing with direct ownership of a $M+ annual ad spend.
• Operator experience in a $50M+ ARR environment (SaaS, marketplace, high-growth startup, consumer goods or multi-market consumer tech).
• Deep expertise in Meta Ads and Google Ads, with a track record of scaling CAC-positive programs.
• Strong mathematical and analytical capability — comfortable in SQL, Excel, Looker, and funnel analytics.
• Proven ability to design full-funnel strategies and systematically improve every conversion point.
• Demonstrated ability to work in a high-growth, high-ambiguity environment with fast iteration cycles.
• Exceptional communication skills, with the ability to influence and present to senior stakeholders.

Why join us 

• Real impact: You will directly own one of the largest levers for Otter’s growth.
• Fast moving environment where great operators thrive.
• Opportunity to shape the future of restaurant technology.
• High ownership role with direct visibility to senior leadership across Otter and CSS.

What else you need to know

This role is based in our Los Angeles office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter.

The base salary range for this role is $170,000 - $200,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.
CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs  succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do

We are looking for a Head of Growth & Performance Marketing who operates at a world-class level — someone who can drive measurable revenue growth through disciplined experimentation, deep analytical insights, and mastery of paid acquisition channels.

• Own Otter’s global performance marketing strategy, spanning paid social, paid search, display, retargeting, and emerging channels.
  
  
• Manage and optimize $XM+ annual performance marketing budget with clear ROI and CAC efficiency targets.
  
  
• Build, scale, and continuously iterate on acquisition funnels across Meta Ads, Google Ads, and additional paid platforms.
  
  
• Develop a quantitative experimentation roadmap (A/B tests, landing page optimization, ad creative, audience segmentation).
  
  
• Partner with Product, Growth, Brand, and Sales to ensure full-funnel alignment and cross-functional acceleration.
  
  
• Own forecasting, spend pacing, weekly/monthly reporting, and insights for senior leadership.
  
  
• Drive attribution improvements using tools like GA4, Mixpanel, Looker, or Snowflake.
  
  
• Evaluate new channels, automation tools, and AI-powered optimization solutions to increase scale and lower CAC.
  
  
• Be a strategic thought partner to Otter’s leadership on overall growth strategy, channel mix, and long-term customer acquisition models.
  
  

What we’re looking for

• 10+ years in performance or growth marketing with direct ownership of a $M+ annual ad spend.
• Operator experience in a $50M+ ARR environment (SaaS, marketplace, high-growth startup, consumer goods or multi-market consumer tech).
• Deep expertise in Meta Ads and Google Ads, with a track record of scaling CAC-positive programs.
• Strong mathematical and analytical capability — comfortable in SQL, Excel, Looker, and funnel analytics.
• Proven ability to design full-funnel strategies and systematically improve every conversion point.
• Demonstrated ability to work in a high-growth, high-ambiguity environment with fast iteration cycles.
• Exceptional communication skills, with the ability to influence and present to senior stakeholders.

Why join us 

• Real impact: You will directly own one of the largest levers for Otter’s growth.
• Fast moving environment where great operators thrive.
• Opportunity to shape the future of restaurant technology.
• High ownership role with direct visibility to senior leadership across Otter and CSS.

What else you need to know

This role is based in our San Francisco office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter.

The base salary range for this role is $182,000 - $214,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.
CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Client Services Associate

📍 New York, NY 10007 | On-site

A hands-on, service-oriented role for someone who takes pride in keeping daily operations running smoothly.

Deliver seamless mail, office, and client support services while maintaining a professional and efficient workplace experience.

SPS Global is seeking a detail-oriented and service-driven Client Services Associate to support daily mailroom operations and office services. This role plays a key part in ensuring smooth business operations by managing mail distribution, shipping/receiving, office supply coordination, and providing front office support when needed.

You’ll help create a polished, organized, and client-focused environment through reliable service and strong attention to detail.

What You’ll Do:

This role combines mailroom operations, office support, and client service excellence.

• Mail & Shipping Operations
  • Receive, sort, and log inbound mail and packages
  • Manage outgoing mail and shipping transactions
  • Distribute deliveries and notify employees upon receipt
  • Serve as the point of contact for mail and package inquiries
  • Handle shipping and receiving of materials and supplies
• Office & Facilities Support
  • Maintain and replenish office supplies (e.g., paper, toner, pantry items)
  • Ensure copy/print machines and multi-function devices are operational and stocked
  • Submit work orders and assist with basic troubleshooting
  • Support meeting and conference room setups
  • Maintain cleanliness and organization of the Business Service Center
  • Perform light maintenance and cleaning as needed
• Front Office & Client Service
  • Provide 5-star customer service across all interactions
  • Offer reception/concierge coverage when required
  • Build strong relationships with employees and teams
  • Maintain professionalism and composure in all interactions
• Team & Operational Support
  • Assist with training back-up staff on procedures
  • Proactively seek additional tasks during downtime
  • Determine when additional support is needed for sensitive requests

What We’re Looking For:

Required

• High School Diploma or equivalent
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic PC skills, including Microsoft Office
• Ability to work independently and follow procedures

Preferred

• 1+ year of related experience
• Familiarity with mailroom, shipping/receiving, or office support functions
• Working knowledge of multi-function devices (MFDs)

Physical Demands:

• Ability to lift, carry, or move items up to 40 lbs frequently (up to 60 lbs on carts)
• Comfortable walking, standing, bending, kneeling, or sitting for extended periods
• Manual dexterity for operating office equipment (phones, printers, etc.)

Travel: None or Negligible 

Other Duties: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Alloy is where you belong!

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three times per week. 

The Advance team is a group of full stack engineers focused on making the experience of using Alloy more and more “advanced” over time. They do this by working on features that leverage our differentiated data set to provide our customers with optimizations of their risk policies, more insights into their data, and proactive alerting of previously unknown risks. The team works all across the Alloy platform, striving to improve the usability of our rules engine and end-to-end case management system. Advance is a highly product-oriented team working on the most promising areas of the Alloy platform, which involves collaborative work across various functions.

What you'll be doing

• Collaborate with engineers, designers, and product managers to translate our product and technical vision into a concrete roadmap, guiding the team towards success.
• Architect, develop, test, and deploy significant customer-facing features and projects using cutting-edge tools and technologies.
• Work on both the front-end and backend, with the ability and willingness to lean in on either side of the stack at different times as needed, depending on the project. Our tech stack includes TypeScript, JavaScript (ES6/React), Node.js, PostgreSQL, OpenSearch, and AWS.
• Craft high-quality, thoroughly-tested code that meets the unique requirements of our clients, ensuring robustness,reliability, and continuous improvement of our platform.
• Embrace an iterative approach, swiftly iterating on features and solutions based on valuable feedback from both our product team and clients, ensuring continuous improvement and alignment with user needs.
• Provide technical mentorship and guidance, and foster a culture of learning and growth.

Who we’re looking for

We’re actually hiring for two new teammates at the Senior 1 & Senior 2 levels. There is some overlap in qualifications, given that we like to see technical leadership and expertise across senior levels in general. Ultimately, an offer and leveling will come down to depth of experience and interview performance.

We’re looking for:

• 5+ years (or for the Senior 2 role, 8+ years) of hands-on experience in developing production-ready software, demonstrating a proven track record of delivering robust and scalable solutions.
• Demonstrated expertise in steering both front-end and backend technical projects, prioritizing tasks, defining requirements, and facilitating productive discussions within the team to drive informed technical decisions.
• A collaborative mindset and experience in effectively leading engineering teams in collective pursuits, fostering an environment of cooperation and shared success.
• Strong ability to adapt swiftly to the evolving needs of our growing organization and dynamic product landscape, ensuring alignment with strategic objectives.
• Proficiency in client-side technologies such as TypeScript, JavaScript (ES6/React), HTML/CSS, as well as server-side proficiency in Python (Django), enabling seamless development across the entire stack.
• Practical experience in managing relational databases, with a strong command over PostgreSQL and its intricacies, ensuring efficient data management and retrieval.

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

• The Senior Software Engineer 1 position has a base salary range of $166,000 - $209,000. 
• The Senior Software Engineer 2 position has a base salary range of $198,000 - $250,000. 

Benefits and Perks 

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health 
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

How to apply

Apply right here! You've found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

#parttime #temporary

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM
Business Hours: Monday–Sunday, 7:00AM–12:00AM

Be the Energy Behind the Experience

Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we’re seeking professional, customer-focused Hosts who bring confidence, poise, and a strong service mindset to a fast-paced environment. As a Host, you are both the first impression and lasting memory of each visit — setting the tone, guiding the guest journey, and ensuring every interaction reflects the elevated standards of our iconic destination.

This seasonal opportunity provides valuable experience within a premier NYC attraction, with potential consideration for future opportunities based on performance and business needs.

Why This Role Matters

As a Host, you set the tone for the entire guest experience. Your energy, attentiveness, and professionalism ensure visitors from around the world leave with lasting memories of one of New York City’s most breathtaking landmarks, making your role essential to the attraction’s success and reputation.

What You’ll Do

• Meet, greet, and interact with guests in a professional, friendly, and welcoming manner
• Provide directions throughout the attraction to maintain smooth guest flow
• Share safety information and helpful insights about Top of the Rock, Rockefeller Center, and NYC
• Admit ticket holders using wireless admission terminals
• Load guests into elevators and manage traffic flow at high-visibility areas
• Identify and resolve guest flow challenges in partnership with leadership
• Actively listen and respond thoughtfully to guest inquiries

What You Bring

• Outgoing, enthusiastic personality with a genuine passion for guest service
• Consistent professionalism and polished demeanor
• A “can-do” attitude and solution-oriented mindset
• Strong communication skills in English (verbal and written)
• Team player mentality with a positive attitude
• Comfort working in changing climate conditions and high-altitude floors
• Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons

Physical Requirements

• Walking and standing for a significant portion of the shift
• Ability to work throughout all areas of the attraction, including elevated floors

#Temporary

Job Title: Receptionist

Reports To: Client Services Leadership

About the Role

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star guest experience. Whether you’re greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.

We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.

What You’ll Do:

• Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
• Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
• Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
• Operational Ninja: You’re a team player who isn't afraid to jump in where needed. You’ll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
• Event & Meeting Support: From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch.
• Workspace Curator: Keep the reception, barista, and pantry areas looking pristine and fully stocked

Who You Are:

• Customer-Obsessed: You are driven by client satisfaction and have a "no task is too small" mentality.
• A Natural Professional: You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
• Tech-Savvy: You’re comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
• Detail-Oriented: You notice the small things—a dying plant in the lobby, a low toner alert, or an unreturned visitor badge—and you fix them before anyone else notices.
  
  

The Requirements

• Education: High School Diploma or equivalent required.
• Experience: 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
• Physical Agility: This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs.
• Reliability: You are punctual and ready to own your assigned work hours.
  
  

Why Join Our Team?

This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.

Think you have the 5-star spark we’re looking for? Apply today!

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. Ink is Carta’s Design System – the underlying foundation for how all of Carta looks and feels. Our focus is to make Financial Technology safe, intuitive, performant, and fun (yes, we said that).

As a Senior Design Systems Engineer, you’ll work to: 

• Architect and evolve the Ink component library: You will build and maintain robust, production-ready React components that blend rigorous design system standards, intuitive developer ergonomics, and extensible API design.
• Redefine the Design System for the Agentic Age: You will lead the R&D on how our design system evolves to support AI-driven interfaces. You will update our definition of a design system to accommodate generative workflows, ensuring Ink is optimized for both human developers and AI agents.
• Bridge the gap between design and code: You will act as a technical translator, taking concepts from Figma and turning them into performant UI code, ensuring that the "polish" of the design is never lost in translation.
• Elevate frontend quality and developer velocity: You will drive cross-functional projects to improve animation fluidity, CSS architecture, and system modularity, helping product teams solve 80% of their UI problems instantly so they can focus on the unique 20%.
• Coach and advocate for system adoption: You will mentor engineers and designers across the organization, conducting code reviews and design reviews to ensure best practices are met, while gathering feedback to iteratively improve the system’s flexibility and ease of use.

The Team You'll Work With

You’ll be joining our Design System team “Ink”. Ink is where visual design, user experience best practices, and modern React architecture fuse together to create a beautiful set of tools that allow teams to create great products fast. Our ultimate purpose is to enable great design at scale. We are a team that sits at the intersection of design and engineering; we build the foundational components, tooling, and documentation that empower hundreds of Carta engineers and designers to ship consistent, high-quality, and accessible interfaces.

About You

We are seeking an opinionated but humble builder who cares deeply about the craft of software and the details of design. You have likely built or maintained a component library before and understand the unique challenges of serving other developers as your primary customers.

• 7+ years of relevant experience recommended: Specifically in frontend engineering with a strong focus on design systems, AI-assisted development, or UI infrastructure.
• AI-Forward Innovator: You are actively pushing the limits of what design systems can do with AI. You are eager to explore how component APIs, tokens, and documentation can be optimized to support AI development patterns and the future of agentic UI.
• Systematic Thinker: You have a track record of replacing custom, one-off UI with modular, reusable solutions, and you can articulate the trade-offs of API design decisions to both engineers and designers.
• React & CSS Expert: You possess deep, expert-level knowledge of React (modern patterns, hooks, context), CSS (architecture, scalability), and animation technologies  such as CSS Animations, Framer, and D3. You write code that is not just functional, but a joy for other developers to use.
• Design Fluent: You are comfortable working and collaborating  inside Figma. You understand the nuances of interaction design and can prototype complex UI behaviors to validate concepts before they reach production.
• Champion of Quality: You have a "polish-oriented" mindset. You sweat the details on accessibility, performance, and visual fidelity, ensuring that our system sets a high bar for the rest of the company.

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: 

• $212,500 - $250,000 in San Francisco, CA; New York, NY
• $201,000 - $237,500 in Seattle, WA

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

About Design at Gusto:

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

Compensation Details:

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the role: 

We are seeking an exceptional Growth Marketing Manager (Growth Hacker) to join our Growth Marketing team (within the Growth team in the Product org). This role will report to the VP of Growth Marketing. You will be responsible for driving member sign-up and engagement with Garner, including owning experimentation to optimize existing marketing channels, launching new marketing channels, and building our personalized engagement engine (based on a member’s profile & behaviors, triggering unique member communication journeys). This is a high-impact role at the heart of our growth engine - helping us engage more members, deliver a first-class member experience, and ultimately improve health outcomes at scale. 

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Own KPIs related to sign-up rate and engagement (app usage, reimbursement with Garner) across our book of business  
• Own full-funnel, high volume experimentation: You can run multiple high-velocity A/B and multivariate tests weekly across email, SMS, direct mail, push notifications to drive sign-up and engagement KPIs 
• Launch new marketing channels & tactics: Innovate to develop new marketing tactics & channels that help us drive member sign-up and engagement with Garner - end-to-end design and execution - including strategy & concept design, business case / ROI proposal & analysis, testing & iteration, and reporting to leadership on performance
• Build segmentation & personalized journeys: Build capability for segmenting, targeting, and personalizing member journeys through complex, automated workflows in Iterable that leverage multiple data sources (health triggers, demographics, Garner engagement) to deliver 1:1 personalization at scale  
• Build scalable processes & AI tools: You will build our “growth tech stack,” automate workflows, build AI tools (eg coding & QA agents in Iterable, reporting & campaign optimization, personalized messages to members), and create automated dashboards to analyze and optimize campaign performance  
• Collaborate cross-functionally: Partner with other Product teams, Client Management, Engineering, Revenue Operations, and Data 

The ideal candidate has:

• 5-8+ years of B2C marketing experience and a proven Growth Hacker: Strong experience in Growth at high-growth tech, health tech, or ecommerce company (in a growth marketing, growth hacking, growth product, lifecycle marketing, or similar role)
• Results-oriented strategic problem solver who is analytical, creative & innovative, results-driven, and excited to build new capabilities to increase our sophistication in B2C marketing 
• Proven track record with experimentation, including high volume A/B testing driving real quantitative results 
• A technical marketer who has strong proficiency in marketing automation platforms (preferably Iterable) executing campaign builds & leveraging HTML/CSS for basic email template customization
• Personalization expert, with deep experience in segmentation, targeting, and executing personalized member journeys
• Strong critical thinking & problem solving skills - able to break down complex problems with logic, structure, and supporting in-depth analysis 
• Strong project management skills - ability to juggle multiple priorities, meet deadlines, and work cross-functionally  
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $145,000 - $190,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

At Coast, we're building the financial infrastructure powering America's fleets. AI is fundamentally changing how fleets run their financial operations, and we're shaping the tools this new era requires.

Founded in 2020, Coast has become the payments and expense management platform of choice for the 500,000 fleets and 40 million vehicles that keep the country moving — giving fleet owners and operators control, visibility, and trust over how their businesses spend. 

Simplicity is our competitive advantage. In an industry where complexity is the norm, we're building something opinionated and focused: software that field workers and fleet managers actually want to use. Every member of our fully co-located team is a builder who cares deeply about bringing modern, well-crafted tools to the trades — an industry that's been underserved for too long. This mindset drives everything we do, from product decisions to hiring choices.

We're looking for a Head of Design to join the team.

In this role, you will lead by making, not managing. Someone who sets direction, establishes standards, and grows a team while staying close to the work. This is a true player-coach role: you'll lead a small but talented design team while also acting as the primary designer on one of our product squads. We don't need a design politician or a gatekeeper. We need someone in builder mode — opinionated, hands-on, and excited to shape what great looks like at Coast from the inside out.

Location & work mode

Coast is an in-person company. This role is based out of our New York City office, where our full team works together day to day. We believe great products are built by people who are in the room together — collaborating closely, moving fast, and holding each other to a high bar.

What you'll do

• Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs
• Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues and “paper cuts” as you use Coast
• Create mockups, prototypes, and high-fidelity visuals to communicate ideas and describe their execution
• Guide and inspire fellow designers through collaborative critique of work-in-progress
• Use and improve our lightweight design system components
• Help with hiring new teammates that can elevate our team and product

What we’re looking for

• 10+ years designing software, with at least 3+ years leading a design team
• A track-record of demonstrating both systems thinking and exceptional craft
• Ability to drive quality, business impact, and delight across a portfolio of products
• A player-coach mentality — you lead by doing, not just directing
• Courage to ask questions, experiment, and advocate for what you feel is right
• Humility to accept feedback, adapt your thinking, and iterate toward the best solution
• Experience with prototyping in Figma (and beyond with tools like AI, HTML/CSS)
• Ability to distill problems and feedback, then design clear, focused solutions
• Capable of transforming existing design processes into AI-assisted workflows
• Effective written and verbal communication skills

What we offer

You'll have a high-impact role with real ownership and the opportunity to shape the future of Coast’s products and services

• Competitive salary ($240,000 - $260,000) and equity 
• Company-sponsored 401(k)
• Medical, dental, and vision insurance
• Flexible paid time off (vacation, personal well being, paid holidays)
• Paid parental leave
• $400 accessories allowance (a keyboard, mouse, headphones, etc.)
• Education stipend
• Tools to help manage your financial wellness, including webinar, and access to an equity tax advisory service 
• Free lunch on Fridays

Learn how we think

• The $40M push to modernize fleet payments podcast with our founder and CEO, Daniel Simon
• Fueling the Financial Operating System for Fleets: Our Partnership with Coast ICONIQ Series B blog post

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly motivated environment where you can learn and collaborate with some of the most talented people in the industry.  

Rockstar Games is seeking an experienced Engineering Manager to join our Online Services organization, as someone who can lead a talented and diverse team of developers. The successful candidate will be working on innovative technology with an internationally established team, while having great attention to detail, being a strong teammate and having excellent communication skills.  

We are looking for someone who is passionate about games, eager for new challenges, and ready to continue our legacy of creating the greatest games in the world. 

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. 

WHAT WE DO

• The Rockstar Games Online Services Team is a passionate development group, focused on growing and maintaining the technology platform that powers Rockstar’s online titles and our ability to deliver world-class player experiences. 
• We architect and maintain high-impact web features. 
• We create connected experiences that are found across our game franchises. 
• We provide infrastructure and tooling to enable Rockstar Games to provide an engaging, safe, and fully supported experience for all of our players. 

RESPONSIBILITIES

• Lead a team of software engineers, fostering growth, innovation, and engineering excellence. 
• Guide and mentor the team and collaborate with senior engineers to facilitate problem solving for complex challenges. 
• Define objectives and key results for the team, devise plans to meet the objectives, and communicate those via roadmaps to technical leadership. 
• Conduct performance evaluations for engineering team members, including regular check-ins to assess progress and re-align where necessary. 
• Ensure engineering best practices are consistently applied: including code quality, testing, system design, performance optimization, and observability. 
• Partner closely with other teams across Online Services and Rockstar more broadly, to deliver high-impact, scalable solutions. 
• Collaborate with Product Management and Production team members to define scope and requirements and schedule future team projects. 
• Collaborate with teams from other domains to integrate systems into the wider architecture and design landscape. 
• Communicate effectively with technical and non-technical collaborators, focusing on understanding their needs and translating complex engineering concepts into clear, actionable objectives. 

REQUIREMENTS

• 8+ years of professional web development experience at an enterprise level organization, including 3+ years leading an engineering team of 4 or more people. 
• A degree in computer science or equivalent. 
• Outstanding communication and interpersonal skills with a proven ability to effectively facilitate communication with teams in various locations worldwide and team members at different levels.  
• A strong sense of ownership, with a proactive nature, and a drive to accomplish objectives and drive a team to success. 
• Established leadership skills with track record of building and leveling up strong team members. 
• Proven ability to reconcile technical and business perspectives and break down implementation details from product requirements. 
• Experience in TypeScript, React and CSS for building modern, secure, highly performant web experiences with .NET or Next.js. 
• Experienced using automated test frameworks to ensure quality. 

PLUSES

Please note that these are desirable skills and are not required to apply for the position. 

• Experience supporting high traffic websites. 
• Experience working closely with UI/UX designers and Content Management systems. 
• Appreciation of accessibility standards. 
• Experience building applications using micro frontend architecture. 
• Experience with C# or Next.js development. 
• Knowledge of Rockstar Games titles and a passion for playing video games 

ADDITIONAL INFORMATION

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

#LI-CR

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Design

The Role: Product Design Intern

Gemini is looking for Summer 2026 Interns to work on our multi-functional product team that are interested in design, marketing and user experience. You will be assigned high impact projects that help build a more equitable future for all and gain meaningful experience working on all areas of the design process including analysis and reaction to user needs, architecture of layouts, flows and interactions, and design. The Product Design Intern will work cross-functionally with a variety of teams to support great user experiences for Gemini products. Our goal is to provide a valuable experience that makes a direct impact on our business and jump starts your engineering career.

This will be a 12-week summer internship program with 3 days per week in person at our New York City, NY office.

Responsibilities:

• Assist in designing wireframes, prototypes, and user interface components for web and mobile platforms.
• Conduct user research and usability testing to gather insights and improve designs.
• Collaborate with product managers, engineers, and other designers to bring ideas to life.
• Learn and apply our design system to maintain consistency across all products.
• Support the team in preparing design documentation and presentations.
• Stay up to date with design trends and best practices in fintech and cryptocurrency.

Qualifications:

• Pursuing an associate’s, bachelor’s or master's degree in Product Design, Graphic Design, Industrial Design, or Engineering.
• Demonstrates proficient understanding of typography, hierarchy, motion and interactive.
• Must have passion for creating visual user interfaces for web and mobile applications.
• Excellent time management with strong organizational, communication and conceptual thinking skills.
• An ability to explore multiple solutions for problems.
• Team player and self-starter with a hunger for collaboration across all disciplines of design, product and engineering.
• Potential experience with Figma, Sketch, Adobe CS (i.e. Photoshop and Illustrator), and the Google suite of apps.
• Familiar with basics around HTML/CSS and JavaScript.

Pay Rate: The hourly pay rate for this role is $38/hour in the State of New York. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-GR1

The Opportunity:

We’re looking for a Frontend Engineer to build the platform that powers consumer-grade product experiences at scale. This role sits at the intersection of design, product, and engineering, and focuses on developing the core components, systems, and tooling that enable teams to move faster with confidence.

What You’ll Be Doing:

• Build and maintain our core design system used by both engineers and designers
• Develop scalable, reusable frontend components that power consistent, high-quality experiences
• Prototype and experiment rapidly to validate ideas before they are codified into the system
• Establish and drive best practices across accessibility, performance, localization, and responsiveness
• Improve UI consistency and reduce regressions through strong abstractions, testing, and tooling
• Partner with product and engineering teams to integrate design system components into their workflows
• Create clear documentation, guidelines, and governance to support adoption and extensibility
• Raise the bar for visual polish, interaction quality, and overall frontend craft
• Help shape an AI-forward development approach to accelerate and democratize frontend development

You’ll Be a Good Fit If You:

• Have 5+ years of frontend or fullstack engineering experience, ideally in product-driven environments
• Have experience building and scaling design systems, component libraries, or developer platforms
• Are fluent in modern frontend technologies (JavaScript/TypeScript, React, Next.js, CSS systems)
• Are comfortable leveraging AI-assisted development workflows
• Collaborate effectively with designers and engineers across the product lifecycle
• Can quickly prototype and turn ambiguous ideas into polished interfaces
• Have a strong understanding of accessibility (WCAG) and performance best practices
• Think in systems, identifying patterns, simplifying complexity, and designing for reuse
• Communicate clearly and influence product and UI decisions
• Care deeply about crafting intuitive, consumer-grade user experiences
• Bring a founder’s mindset: ownership, speed, pragmatism, and bias toward action

Why This Role Matters

Role Details:

• Hybrid Commitment: $182,000–$250,000 USD USD Annually

This role is hybrid, onsite from our NYC, San Francisco, or Seattle hub location.

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

The Opportunity:

We're looking for a Frontend Platform Engineer to build the platform that powers consumer-grade product experiences at scale. This role sits at the intersection of design, product, and engineering, focusing on the core systems, architecture, and tooling that enable teams to move faster with confidence.

You'll own the horizontal infrastructure that makes our web applications fast, reliable, accessible, and easy to develop on — from web architecture and performance to experimentation frameworks, design system infrastructure, localization, and developer experience. Your work will enable every product team to ship high-quality, consistent experiences without reinventing the foundation.

This is a foundational role on a new team. You'll shape how web engineering scales at Grow as we launch a major new brand with significant marketing investment behind the web experience you build.

What You'll Be Doing:

• Build and maintain our core design system, used by both engineers and designers — owning architecture, governance, and extensibility
• Own web application architecture, including SSR strategy, build tooling, dependency management, and CI/CD for frontend
• Drive performance and reliability across all web surfaces — Core Web Vitals, caching, frontend observability
• Develop scalable, reusable frontend components and frameworks that power consistent, high-quality experiences
• Establish and drive best practices across accessibility, performance, localization, and responsiveness
• Build experimentation infrastructure at the web layer so product teams can run A/B tests with confidence
• Improve UI consistency and reduce regressions through strong abstractions, testing, and tooling
• Partner with product and engineering teams to integrate platform capabilities into their workflows
• Help shape an AI-forward development approach — accelerating and democratizing frontend development
• Create clear documentation, guidelines, and governance to support adoption and extensibility

You'll Be a Good Fit If:

• 5+ years of frontend or full-stack engineering experience, ideally on platform, infrastructure, or developer experience teams
• Experience building and scaling design systems, component libraries, or developer platforms
• Fluent in modern frontend technologies (JavaScript/TypeScript, React, Next.js, CSS systems)
• Comfortable leveraging AI-assisted development workflows
• Strong understanding of web performance (Core Web Vitals, caching, bundle optimization) and frontend observability
• Experience with experimentation frameworks, feature flagging, or A/B testing infrastructure
• Collaborate effectively with designers and engineers across the product lifecycle
• Deep understanding of accessibility (WCAG) and localization at a systems level
• Think in systems — identifying patterns, simplifying complexity, and designing for reuse
• Communicate clearly and influence product and UI decisions
• Bring a founder's mindset: ownership, speed, pragmatism, and bias toward action

Bonus Points:

• You've built experimentation infrastructure or feature flagging systems from scratch
• You have experience with localization (i18n) frameworks or accessibility auditing tooling
• You've worked with monorepo tooling (Turborepo, Nx) or frontend build optimization
• You were once a product engineer before moving into platform — you understand both sides
• You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems

Why This Role Is Exciting:

As we scale, maintaining a consistent, high-quality user experience becomes increasingly complex — and increasingly important. This role ensures we can move fast without sacrificing quality by building the foundation that every team relies on. You'll play a critical role in shaping our product's technical identity, strengthening the partnership between design and engineering, and delivering a consumer-grade experience that sets a new standard in healthcare.

Role Details:

• Hybrid Commitment: $182,000–$250,000 USD USD Annually

This role is hybrid, onsite from our NYC, San Francisco, or Seattle hub location.

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

• Conduct structured discovery to understand customer workflows, pain points, and decision criteria
• Identify key value drivers and align solutions to measurable business outcomes
• Challenge assumptions and provide a clear, differentiated point of view
• Own the solution narrative: Design and deliver tailored product demonstrations that connect directly to customer needs
• Translate complex technical capabilities into clear, compelling business value
• Adapt messaging for technical, business, and executive audiences
• Drive deal strategy with Sales, including partnering with Account Executives to develop deal strategy and influence customer decisions
• Anticipate and address objections across technical, operational, and business dimensions
• Participate actively in deal reviews with a clear point of view
• Act as a trusted advisor throughout the sales process
• Provide guidance on best practices, implementation considerations, and future-state workflows
• Help customers evaluate tradeoffs and make confident decisions
• Navigate cross-functional collaboration, such as partnering with Product, Engineering, Security, and CX teams to address customer requirements
• Support technical validation efforts (e.g., integrations, APIs, security reviews)
• Ensure alignment on solution scope and expectations for post-sales handoff

Where you'll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Solutions Consultants at Brex are responsible for leading the consultative, value-driven sales motion. This is not a traditional demo role. SCs act as trusted advisors, helping customers:

• Understand their current state and challenges
• Reframe problems and identify opportunities
• Evaluate Brex as a strategic solution

You will partner closely with Account Executives to shape deal strategy, guide customer decision-making, and ensure solutions are aligned to real business outcomes, not just product features.

Requirements

• 3 - 4+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing roles in SaaS
• Strong discovery skills with the ability to diagnose business problems, not just respond to requirements
• Ability to communicate complex concepts clearly to both technical and non-technical audiences
• Experience presenting to senior stakeholders, including executive-level audiences
• Strong collaboration skills and ability to partner effectively with Sales and cross-functional teams
• Comfort with ambiguity and ability to create structure in evolving environments
• Curiosity and a desire to continuously learn, improve, and refine your approach

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

• Conduct structured discovery to understand customer workflows, pain points, and decision criteria
• Identify key value drivers and align solutions to measurable business outcomes
• Challenge assumptions and provide a clear, differentiated point of view
• Own the solution narrative: Design and deliver tailored product demonstrations that connect directly to customer needs
• Translate complex technical capabilities into clear, compelling business value
• Adapt messaging for technical, business, and executive audiences
• Drive deal strategy with Sales, including partnering with Account Executives to develop deal strategy and influence customer decisions
• Anticipate and address objections across technical, operational, and business dimensions
• Participate actively in deal reviews with a clear point of view
• Act as a trusted advisor throughout the sales process
• Provide guidance on best practices, implementation considerations, and future-state workflows
• Help customers evaluate tradeoffs and make confident decisions
• Navigate cross-functional collaboration, such as partnering with Product, Engineering, Security, and CX teams to address customer requirements
• Support technical validation efforts (e.g., integrations, APIs, security reviews)
• Ensure alignment on solution scope and expectations for post-sales handoff

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Solutions Consultants at Brex are responsible for leading the consultative, value-driven sales motion. This is not a traditional demo role. SCs act as trusted advisors, helping customers:

• Understand their current state and challenges
• Reframe problems and identify opportunities
• Evaluate Brex as a strategic solution

You will partner closely with Account Executives to shape deal strategy, guide customer decision-making, and ensure solutions are aligned to real business outcomes, not just product features.

Requirements

• 3 - 4+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing roles in SaaS
• Strong discovery skills with the ability to diagnose business problems, not just respond to requirements
• Ability to communicate complex concepts clearly to both technical and non-technical audiences
• Experience presenting to senior stakeholders, including executive-level audiences
• Strong collaboration skills and ability to partner effectively with Sales and cross-functional teams
• Comfort with ambiguity and ability to create structure in evolving environments
• Curiosity and a desire to continuously learn, improve, and refine your approach

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

• Conduct structured discovery to understand customer workflows, pain points, and decision criteria
• Identify key value drivers and align solutions to measurable business outcomes
• Challenge assumptions and provide a clear, differentiated point of view
• Own the solution narrative: Design and deliver tailored product demonstrations that connect directly to customer needs
• Translate complex technical capabilities into clear, compelling business value
• Adapt messaging for technical, business, and executive audiences
• Drive deal strategy with Sales, including partnering with Account Executives to develop deal strategy and influence customer decisions
• Anticipate and address objections across technical, operational, and business dimensions
• Participate actively in deal reviews with a clear point of view
• Act as a trusted advisor throughout the sales process
• Provide guidance on best practices, implementation considerations, and future-state workflows
• Help customers evaluate tradeoffs and make confident decisions
• Navigate cross-functional collaboration, such as partnering with Product, Engineering, Security, and CX teams to address customer requirements
• Support technical validation efforts (e.g., integrations, APIs, security reviews)
• Ensure alignment on solution scope and expectations for post-sales handoff

Where you'll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Solutions Consultants at Brex are responsible for leading the consultative, value-driven sales motion. This is not a traditional demo role. SCs act as trusted advisors, helping customers:

• Understand their current state and challenges
• Reframe problems and identify opportunities
• Evaluate Brex as a strategic solution

You will partner closely with Account Executives to shape deal strategy, guide customer decision-making, and ensure solutions are aligned to real business outcomes, not just product features.

Requirements

• 3 - 4+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing roles in SaaS
• Strong discovery skills with the ability to diagnose business problems, not just respond to requirements
• Ability to communicate complex concepts clearly to both technical and non-technical audiences
• Experience presenting to senior stakeholders, including executive-level audiences
• Strong collaboration skills and ability to partner effectively with Sales and cross-functional teams
• Comfort with ambiguity and ability to create structure in evolving environments
• Curiosity and a desire to continuously learn, improve, and refine your approach

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

• Conduct structured discovery to understand customer workflows, pain points, and decision criteria
• Identify key value drivers and align solutions to measurable business outcomes
• Challenge assumptions and provide a clear, differentiated point of view
• Own the solution narrative: Design and deliver tailored product demonstrations that connect directly to customer needs
• Translate complex technical capabilities into clear, compelling business value
• Adapt messaging for technical, business, and executive audiences
• Drive deal strategy with Sales, including partnering with Account Executives to develop deal strategy and influence customer decisions
• Anticipate and address objections across technical, operational, and business dimensions
• Participate actively in deal reviews with a clear point of view
• Act as a trusted advisor throughout the sales process
• Provide guidance on best practices, implementation considerations, and future-state workflows
• Help customers evaluate tradeoffs and make confident decisions
• Navigate cross-functional collaboration, such as partnering with Product, Engineering, Security, and CX teams to address customer requirements
• Support technical validation efforts (e.g., integrations, APIs, security reviews)
• Ensure alignment on solution scope and expectations for post-sales handoff

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Solutions Consultants at Brex are responsible for leading the consultative, value-driven sales motion. This is not a traditional demo role. SCs act as trusted advisors, helping customers:

• Understand their current state and challenges
• Reframe problems and identify opportunities
• Evaluate Brex as a strategic solution

You will partner closely with Account Executives to shape deal strategy, guide customer decision-making, and ensure solutions are aligned to real business outcomes, not just product features.

Requirements

• 3 - 4+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing roles in SaaS
• Strong discovery skills with the ability to diagnose business problems, not just respond to requirements
• Ability to communicate complex concepts clearly to both technical and non-technical audiences
• Experience presenting to senior stakeholders, including executive-level audiences
• Strong collaboration skills and ability to partner effectively with Sales and cross-functional teams
• Comfort with ambiguity and ability to create structure in evolving environments
• Curiosity and a desire to continuously learn, improve, and refine your approach

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

Title: VP Digital Design Lead

Who the team is:

The Experience Design (XD) team is a collective of designers who intend provide thoughtful and creative digital work balancing the goals of our users with the goals of our clients, so our solutions add value, are intuitive and drive success

Who we are looking for:

The VP Digital Design Lead will be responsible for leading, planning, and executing multiple projects at once across multiple accounts. In this role, you will work autonomously and also with lead ux designers, lead art directors and copywriters to develop solutions that meet the overall project and account goals. Your work is thoughtful, well-executed and the end users are at the helm of your decision-making.

In addition to project responsibilities, you actively participate in internal XD initiatives such as creating best practices POVs and seeking new inspiration that helps shape the future of the team and help to continue our position as digital thought leaders in the agency.

QUALIFICATIONS:

· 7+ years UX/UI design experience with a visual design or product design

· Presents a strong design portfolio showcasing a variety of digital projects - including mobile-first websites and native phone or tablet applications

· Proficient in the latest digital design tools including Sketch, Figma, Adobe XD, InVision, and Zeplin,

· A strong passion for interface visual design, UX best practices, design systems, and prototyping

· Strong written and verbal communication skills

· Experience working with internal and external development teams

· Detail focused, goal oriented, and well organized

· Basic knowledge of HTML, CSS, etc

· Experience in staffing, managing and mentoring lower-level UX designers

· Experience in brief, budget, scope and timeline creation in conjunction with project management group

· Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations

· Experience in user-centered design methods and techniques and strong experience strategy skills

· Experience and working knowledge of accessibility and WCAG standards

· Ability to distill complex ideas into simple concepts, defend your work and be the expert in the room

· Detail focused, goal oriented, and well organized

· Possesses an organic growth mindset

· Experience managing lower-lever designers and providing direction and guidance

· Ability to lead and drive the XD group forward through new thinking, process additions, ways of collaboration, and creative problem-solving skills

RESPONSIBILITIES:

· Collaborate with UX design leads, copywriters, and art directors

· Drive a strategic and conceptual vision across various projects within the patient journey

· Influences project level planning and overall design of the user experience for multiple projects

· Develop an experience strategy and collaborate with brand teams to execute creation of the user experience design

· Build stronger agency/brand team perception as an expert to foster stronger relationships with higher-level department leaders

· Create visual design concepts and be able to communicate needs and manage the visual design process from ideation to development and launch

o Generate high-fidelity, pixel perfect visual designs and production assets

o Prepare assets and development build kits including interaction specs

o Work with developers to provide guidance and validate implementation

· Participate in new business pitches as necessary

· Actively seek and share digital inspiration (creative, UX, technology, general digital trends).

· Continuously learns and evaluates existing project work

· Focusing on UX area(s) of specialty and finding new opportunities within brand teams

· Forward thinking about what’s next for XD groups capabilities and adding to them

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

· Salary Range-$130,000 - $140,000

About Us:

Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it’s raised over $400M from investors like Accel and Tiger Global.

About the Role:

We are seeking a highly skilled and experienced Senior Lifecycle Marketing Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer lifecycle. The ideal candidate will be an expert in lifecycle marketing strategy, combining analytical storytelling with creative problem solving. This is a highly visible, cross-functional role that partners closely with product, engineering, data, and brand to build, test, and optimize lifecycle programs.

This role is based in NYC and will be onsite at least 4 day / week.

Key Responsibilities:

• Lead and execute lifecycle strategy for onboarding, optimizing for first-time investments and multi-product adoption.
• Own the strategy, messaging, and technical success of all onboarding-related user messaging.
• Build and maintain Braze canvasses, emails, push notifications, and deep in-app integrations, with regular reports on your results to executive leadership.
• Collaborate with product, brand, and data to identify new opportunities to improve conversion rates and channel performance.
• Analyze performance, leveraging Mixpanel, Looker, and other analytics tools to identify trends and performance optimization opportunities
• Drive experimentation and A/B testing to iterate and refine messages, improving conversion rates and LTV.
• Stay ahead of industry trends and changes, ensuring Public.com remains at the forefront of lifecycle marketing innovations.

What We’re Looking For:

• 4+ years of experience in lifecycle marketing strategies and channels, including email, push, in-app messaging, SMS, and direct mail
• Expertise in lifecycle marketing tools, preferably Braze
• Comfortable writing HTML, CSS, and Liquid or similar templating language
• SQL, JSON, and webhook expertise a bonus
• Excellent writing skills and deep knowledge of email design best practices
• Experience running successful A/B tests optimizing new user conversion.
• Strong understanding of attribution models, incrementality testing, and marketing analytics.
• Proven ability to optimize funnel conversion, retention, user engagement, and LTV
• Proficiency with marketing and product analytics tools (Mixpanel, Looker, etc.).
• Strong analytical skills, comfortable making data-driven decisions.
• A proactive and entrepreneurial mindset, with a passion for testing and learning.
• Strong preference for candidates with experience in fintech.

Benefits:

• Competitive salary and equity
• Comprehensive health, dental, and vision plans
• Generous PTO and parental leave policy
• 401(k) plan with company match
• Opportunities for career growth and professional development

Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type.  We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression. The compensation range for this role is $140K-$170K based on skills and experience.

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Associate, Digital Marketing & Production in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.

This is a 3-year term-limited position.

The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support. 

This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

WHAT YOU'LL DO 

Reporting to the Deputy Director, Donor Development the Associate, Digital Marketing & Production will be responsible for the execution of digital campaigns, including email and peer-to-peer text messaging for the ACLU’s Nationwide Membership Marketing program. The associate will work closely with both external partners and internal stakeholders, ensuring schedules are kept and don’t overlap with other teams’ sends.  The Associate produces digital campaigns, develops campaign templates, landing pages, and dedicated URLs, and ensures testing direction from strategy memos is reflected in campaign setup. Data literacy, project management experience, strong attention to detail and comfort collaborating with diverse teams are essential for success in this position.