The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Available Location: Austin, US, Miami, US

What you'll do 

We’re looking for a results-driven, highly motivated Account Executives to join our Enterprise Account Team and work with some of the largest companies in Brazil. This key role will manage a select portfolio of 20-30 enterprise accounts. You’ll be at the heart of Cloudflare’s Go-To-Market (GTM) strategy, directly contributing to the expansion of our customer base and revenue.

In this role, you will leverage the combined strength of all Cloudflare functions to position us as a strategic partner in our customers’ digital transformation journey. You’ll be responsible for delivering tailored solutions and engagement strategies that exceed expectations and drive growth. As the key point of contact for senior decision-makers, including Clevel executives and technical leaders, you’ll foster lasting business partnerships built on mutual success.

Enterprise Account Team Core Values:

• Be Successful: Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
• Provide a Premium Customer Experience: solutions, empathy, proactiveness, anticipation of needs, company support, creativity, and urgency to deliver value. Give your customers a level of service that is unmatched in the industry.
• Be Brilliant in the Basics: commit to brilliance in the basics. Forecasting, SFDC disciplines, pipeline management, account engagement, negotiation, closing, and depth of Cloudflare knowledge are the basic skills that make an Account Executive successful.
• Be a Team Player: We are all individually accountable to our goals, but we operate as a team. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.

Additional responsibilities will include: 

• Proactively manage and grow a portfolio of assigned Enterprise level clients.
• Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.
• Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.
• Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer’s transformative objectives.
• Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.
• Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings.
• Leverage MEDDPIC framework in SFDC document weekly progress.
• Accountable to reverse closure steps and establish jointly owned timelines with Customers.
• Understand the purchasing process fully and be able to document progress against required steps to closure.
• Organize and deliver executive level presentations, proposals, commercial terms with Customers.
• Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with 1 Cloudflare Executives.
• Build and maintain relationships with channel partners to establish joint value propositions and Customer value.
• Participate in team meetings and deliver GTM guidance on how to better partner with accounts.
• This position will require travel >30% of your time to support the business, events and other Cloudflare related activities.

Examples of desirable skills, knowledge and experience

• 6+ years of experience coupled with proficiency in cybersecurity or cloud networking with industry awareness. 
• Demonstrated track record of meeting and exceeding quota.
• Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).
• Ability to lead a multidisciplinary team over a long term account horizon.
• Able to identify key players in organizations and possess the ability to convert business issues into solutions.
• Comfortable selling to obtain new business or expand existing business.
• Strong closing skills are essential.
• Ability to build meaningful relationships quickly. Be able to demonstrate a positive attitude internally and externally.
• Expert at building rapport and owning the room.
• Aggressiveness in execution and planning.
• Ability to take successes and challenges in stride.
• Discipline to work w/o instant gratification.
• Someone who is bold in their actions and never satisfied with complacency.
• A strong will and fortitude to work a plan in the face of challenge.
• Portuguese fluency is required.

About the Team:

The B2B team operates like a startup within CookUnity — an entrepreneurial, fast-paced, and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses, organizations, and their employees.

This role will be reporting directly to the the Head of B2B, with the opportunity in the future to hire, train and manage sales representatives in your vertical.

You will work closely with the Head of B2B, the sales and marketing team around strategy and execution.

The role:

As a Key Account Executive at CookUnity, you will play a pivotal role in driving enterprise healthcare sales. Your primary focus will be on building and managing relationships with hospitals and health systems, provider groups, mental health & substance use residential programs as well as health plans to close large-scale deals. You will leverage your experience in enterprise sales to expand CookUnity's footprint in healthcare, delivering innovative food solutions that meet the needs of patients, providers, and payers.

Responsibilities:

• Drive revenue growth by developing and executing strategies to secure enterprise-level partnerships within healthcare, including with hospitals, health systems, telehealth companies, and health plans.
• Build the playbook for successfully selling into these high value customers and coach / nurture future Account Executives to do the same
• Build and nurture strong, long-term relationships with key decision-makers, influencers, and stakeholders
• Identify and prioritize high-value opportunities, creating tailored solutions that align with the unique needs of healthcare organizations
• Manage the end-to-end sales process for enterprise deals, including lead generation, proposal development, contract negotiation, and closing.
• Collaborate cross-functionally with product, marketing, and operations teams to ensure seamless implementation and delivery of CookUnity solutions.
• Maintain a deep understanding of CookUnity’s offerings and the competitive landscape to position the company as a trusted partner
• Consistently meet or exceed sales targets, demonstrating an ability to close complex, high-value deals.
• Provide ongoing insights and feedback to internal teams on trends, challenges, and opportunities within the healthcare space.
• Develop and maintain accurate sales forecasts, leveraging CRM tools like Salesforce for tracking and reporting.
•  

Minimum Requirements:

• 5+ years of experience in enterprise sales with a proven track record of securing high-value deals.
• Demonstrated success in selling to the healthcare sector, including hospitals, health systems, telehealth providers, and/or health plans.
• Strong knowledge of the healthcare ecosystem, including regulatory environments, compliance, key stakeholders, and decision-making processes
• Exceptional negotiation and communication skills, with the ability to engage and influence C-level executives and senior leadership.
• Proficiency in CRM tools (e.g., Salesforce) and familiarity with sales pipeline management.
• Strong track record of closing high value deals from multiple sources including conferences, to direct outreach and network events.
•  

Preferred requirements:

• Food Service Operations & Management, State & Local Regulation knowledge on delivery of nutrition to residents of residential programs
• Experience working on enterprise deals exceeding $500K in total contract value.
• Established network within the healthcare sector, providing access to key decision-makers and influencers.
• A passion for food and interest in the concept of “food as medicine”, or background in food services, nutrition, or wellness-related industries, particularly within a healthcare context.
• Experience in start-up or high-growth environments, showcasing adaptability and entrepreneurial spirit.

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

⛱ Unlimited PTO

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

• All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
• Pay Range for this position: $180K–$220K (base + OTE)

If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

As a Sales Support, you play a critical role in a successful customer journey. You have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about hospitality.  You will be responsible for facilitating strong customer relationships and have a personal approach to each interaction.

What you will do:

• Support store sales through accurate and efficient execution of all stock, visual, and point of sales activities
• Provide an engaging and welcoming environment for all customers
• Assist with merchandise handling including shipment receiving and processing procedures to floor ready standards and maintenance of customer goods
• Carry out additional duties/tasks that support the sales team as directed by management

Who you are:

• Strong organizational and critical thinking skills
• Professional verbal and written communication skills
• Strong attention to detail
• Team oriented
• Flexible work schedule, including evenings, weekends, and holidays

What you will get: 

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.  
• Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step. 
• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization. 
• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products. 

Salary: $17- $21/hourly

The Account Manager is responsible for ensuring flawless execution of influencer sponsorships and digital advertising campaigns while proactively identifying renewal and revenue expansion opportunities. This role is primarily internally focused, partnering closely with Sales, Ad Operations, Influencer Partnerships, Creative, and Analytics teams to deliver campaigns accurately, on time, and in alignment with contractual commitments. The Account Manager does not serve as the primary strategic client contact but plays a critical role in supporting sellers by turning booked revenue into retained and expanded revenue.

In influencer sponsorships and online advertising, operational excellence directly impacts revenue retention. This role ensures campaigns are executed flawlessly, performance data is captured accurately, and sellers are equipped with the insights needed to drive renewals and expansion.

This position can be located in Miami (FL), Sarasota (FL), or Toronto (ON)

Performance Tracking & Renewal Enablement

• Monitor campaign performance and compile data-driven summaries.
• Identify indicators for renewal, upsell, or expansion opportunities.
• Prepare performance recaps, insights decks, and case studies for Sales use.
• Highlight high-performing influencer content and scalable placements.
• Support sellers with renewal documentation, performance narratives, and data validation.

Revenue Protection & Forecast Support

• Track delivery against booked revenue and flag at-risk campaigns.
• Maintain CRM hygiene and accurate revenue tracking.
• Support forecasting by identifying accounts trending toward renewal.
• Ensure post-campaign reporting is completed promptly to accelerate renewal cycles.

Requirements:

• 4+ years in digital advertising, influencer marketing, media operations, or ad tech.
• Strong understanding of digital KPIs (CPM, CPC, CPA, engagement rate, conversion tracking).
• Experience managing multiple campaigns with tight timelines.
• Highly detail-oriented with strong project management skills.
• Comfortable working cross-functionally in a fast-paced revenue environment.

Preferred:

• Experience supporting revenue teams in media or ad tech organizations.
• Familiarity with CRM platforms (e.g., Pipedrive), influencer platforms, and ad servers.
• Strong Excel and data analysis skills.

The Pricing Manager, reporting to Director of Pricing, is responsible for analyzing, optimizing, and continuously refining the company’s pricing strategy across assigned territories and vendors. This role serves as the analytical engine behind pricing decisions—leveraging advanced analysis, forecasting, and scenario modeling to predict outcomes, guide tradeoffs, and drive sustained improvements in price realization and gross margin.

As a strategic pricing partner to Sales Operations and Regional Sales Leadership, the Pricing Manager translates market signals and economic insights into actionable pricing decisions. This role operates as both a strategic advisor and hands‑on individual contributor, driving pricing initiatives end‑to‑end while proactively adjusting course based on performance, market response, and competitive dynamics.

Key Responsibilities

• Own pricing strategy execution with a strong emphasis on continuous optimization, performance measurement, and directional pivots based on real‑world results.
• Act as a strategic thought partner to the Sales Organization by evaluating pricing tradeoffs between volume, margin, competitiveness, and customer behavior.
• Identify when pricing strategies are underperforming and recommend corrective actions, alternative price structures, or tactical adjustments.
• Develop and maintain pricing models, elasticity analyses, and scenario simulations to forecast the impact of pricing decisions on demand, revenue, margin, and customer retention.
• Perform pre‑ and post‑implementation pricing analysis to quantify impact versus expectations and refine future strategies.
• Build forward‑looking business cases that compare alternative pricing strategies and predict outcomes under different market conditions.
• Use historical performance, deal‑level data, and customer behavior patterns to anticipate risks and opportunities.
• Monitor evolving market conditions, competitor pricing moves, customer buying behaviors, and cost drivers to inform proactive pricing adjustments.
• Lead competitive pricing and value positioning analyses, translating market insights into differentiated pricing recommendations.
• Analyze industry and customer trends to identify emerging pricing opportunities, structural risks, and long‑term margin implications.
• Analyze industry trends, competitor offerings, product economics, and margin drivers, synthesizing findings into clear recommendations for management.
• Partner with Sales Operations to ensure pricing strategies are executable, scalable, and supported by tools and processes.
• Track pricing performance KPIs (price realization, discounting behavior, margin leakage) and recommend interventions where targets are missed.
• Drive adoption of pricing changes by clearly articulating the “why,” expected impact, and success metrics to stakeholders.

Qualifications

• Bachelor’s degree in Analytics, Statistics, Finance, Business, or a related field (or equivalent professional experience).
• Demonstrated ability to develop predictive pricing models, scenario analyses, and data‑backed recommendations.
• Experience in Forex, Trading and revenue analysis is desired
• Strong analytical skills with exceptional attention to detail and accuracy.
• Effective written, verbal, and presentation skills, with the ability to influence without direct authority.
• Willingness to learn, listen, and share pricing expertise with stakeholders

#IMXIHQ

Build the Future with Us — EquipmentShare is Hiring a Retail Sales Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Retail Sales Manager at our rental facility in Miami, FL, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM

Primary Responsibilities

• Responsible for supporting, monitoring, developing, and driving retail sales operations
• Responsible for monitoring and ensuring that each retail sales representative has a daily plan, knows their objectives and are actively engaging all retail prospects in a professional and timely manner
• Develops and implements sales strategies and plans to meet revenue goals
• Prepare regular reports and conducts monthly meetings to review sales performance with each sales representative
• Track market trends and competitor activity within region
• Manage sales team in order to maximize revenue to meet or exceed sales goals
• Works with sales team to help develop sales strategies to ensure sales growth and market share (Would include ride alongs with salesmen, sales blitz with manufacturer account representatives, reviewing sales margins on quotes, etc.)
• Monitor sales team to ensure company policies are being adhered to and provide disciplinary action when needed 
• Work with Retail Sales Support Manager and individual salesmen to maintain and monitor inventory levels of all retail equipment (machines and attachments) at assigned retail locations
• Support retail sales team by addressing inquiries and concerns and addressing their needs and requests
• Responsible for recruitment, interviewing, and staffing processes at each assigned location (in conjunction with the ES HR Team)
• Coordinate and schedule individual training sessions with manufacturer account representatives for sales staff to educate and maximize sales potential via equipment knowledge
• Monitor quarterly sales performance of salesmen and report progress monthly and quarterly to your appropriate managers
• Review all sales quotes for accuracy prior to salesmen presenting to customer and prior to requesting invoice for sale from the Fleet Sales Specialist 
• Ensures all post sale requirements are met - commissioning of machine, making sure all manufacturer warranties and rebates are requested, updating inventory to reflect sale

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• You have 2 or more years of experience in B2B sales in construction related industry

• A drive to provide fantastic customer service experience

• You’re driven and an influencer that is never satisfied with “good enough” results

• Industry knowledge (rental or construction equipment) and experience in B2B sales is preferred, but not required.

• You’re quick on your feet and willing to solve any problem thrown your way

• You can multi-task in a fast-paced work environment

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank also maintains a private client office in Miami, Florida.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

Metropolitan Commercial Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

For more information, please visit the Bank’s website at MCBankNY.com.

Position summary:

The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills. This means to be active, attentive, and alert.

Essential functions and responsibilities

• Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
• Perform clerical duties
• Order products & set up services for clients
• Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
• Attending External events and Expo’s
• Complete other related tasks & projects as directed by management

Knowledge, skills and abilities:

• 0-1 years of customer service experience in a bank environment
• Strong ability to understand risk
• Serve as a liaison between customers and the financial institution.
• Communicate regularly with clients to build and maintain strong relationships.
• Document all client interactions and maintain accurate records.
• Stay updated on bank policies, financial trends, and regulatory requirements.
• Collaborate with other bank staff to ensure excellent customer service.
• Flexibility to work branch hours

Potential Salary: $65,000- $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Summary:

As a Sr. Sales Executive, you will bring a strong track record of selling to alternative investment firms, helping to sell our MSP IT and Cyber Services into the US Private Equity, Venture Capital, Private Debt and Family Office market segments. This position will cover the South Florida territory in addition to contributing to coverage across the US.

Responsibilities:

• Sell our MSP IT Services and Cyber Services into the US Private Equity, Venture Capital, Private Debt and Family Office market segments. 
• Strategic Development of a “Go To Market” plan to further penetrate into the above verticals, understanding where and why Abacus has been successful to date, and proposing a plan to leverage our efforts to improve our penetration into these verticals.
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
• Drive the entire sales cycle from initial customer engagement and proposal delivery to negotiation and deal closure
• Keep detailed notes on prospect and client interactions
• Incorporate consultative approach to sales, to have meaningful conversations with prospects about business challenges and requirements, to present solutions and cost benefits
• Collaborate with inside sales & marketing to develop outreach and prospecting strategies, including hosting and attending industry – related events.
• Work with technical staff and product specialists where required to address customer requirements
• Work with support and engineering teams to proactively address problems
• Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
• Conduct all sales activities with the highest degree of professionalism and integrity
• Identify sales support requirements and work with marketing to develop sales tools
• Be a positive representative of the company and its brand in the marketplace

Skills:

• Strong track record of improving sales “year-over year”
• Strong communication skills. Including being a good listener, and articulate speaker.
• Must be a Team-player!!
• Knowledgeable about technology and cyber security
• Knowledge of the alternative asset management sector
• Existing network in alternative asset management is highly desirable.
• Knowledge of MS Office software and CRM software(Salesforce)
• Ability to negotiate and understanding of marketing skills
• Self-motivated and goal-oriented, desire to deliver results
• Fast learner and quick thinker
• Passionate about sales

Qualifications:

• Bachelors’ degree
• Minimum 6 years sales experience with preference for experience in Alternative Asset Management, IT, and/or Cyber Security sales
• Willingness to Travel

The Benefits of Working for Abacus:

• Exposure to diverse array of technologies
• Part of a team of experienced professionals that aim to deliver exceptional service
• Competitive compensation
• Commission structure
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
• Opportunities to further education through online courses

Salary:125-135K plus commission 

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

At Nu, tax efficiency and compliance are not just obligations—they are pillars that support our ability to scale and innovate. As a Tax Specialist, your primary goal will be to ensure the Total Tax Integrity of our operations. You will have a direct impact on the P&L by ensuring that every tax is calculated with pinpoint accuracy, mitigating risks, and ensuring that Nu stays ahead of US tax requirements. Your role is fundamental to sustaining financial transparency for investors, auditors, and regulatory bodies.

You'll be responsible for

Your day-to-day will be defined by the dynamism of a complex financial operation. Your main challenges and activities will include:

• Full Compliance Cycle: Leading the calculation, accounting, and technical review of federal and state direct taxes (corporate income tax, including federal estimated payments and state apportionment) and also support on the management of indirect taxes (sales & use tax, excise tax, and other transaction-based levies across multiple jurisdictions) compliance managed by local external advisors.
• Tax Filing and Payment Management: Owning the end-to-end calendar of tax filing deadlines and payment obligations across all federal, state, and local jurisdictions — including the timely review of estimated tax payments (Form 1120-W), coordination/submission of extension requests, and final returns. Maintaining a centralized compliance calendar to proactively manage due dates, avoid penalties, and ensure accurate payment amounts are reconciled against the general ledger, along with the support of local external advisors..
• High-Precision Financial Reporting: Preparing and reviewing footnote disclosures for Effective Tax Rate (ETR) reconciliation under ASC 740, as well as managing the movement and projection of deferred tax assets and liabilities, including valuation allowance assessments.
• Mastery of Ancillary Obligations: Guaranteeing the flawless delivery of complex filings such as the federal consolidated return (Form 1120), state and local income tax returns, information returns (Forms 5471, 8858, 8865), and FBAR/FATCA filings, ensuring that all reported data faithfully reflects the underlying accounting reality.
• Stakeholder and Audit Management: Acting as the focal point for federal and state tax examinations and audits (internal and external), defending the company's tax positions before the IRS and state revenue authorities, and maintaining the SOX (Sarbanes-Oxley Act) control environment.
• Transfer Pricing Coordination: Managing Transfer Pricing workflows in partnership with external advisors, ensuring that intercompany operations comply with OECD guidelines and US Treasury regulations (IRC §482), including the preparation and maintenance of contemporaneous documentation.

We are looking for a person who has

To succeed in this role, we are looking for more than just technical knowledge; we need solid experience and a proven track record in high-rigor environments:

• Experience in Effective Tax Rate Reconciliation: You have directly managed the bridge between book and taxable income under ASC 740, knowing how to explain rate variances, assess uncertain tax positions (ASC 740-10 / FIN 48), and project deferred tax assets and liabilities for SEC-reporting or audited companies.
• Experience with Financial Institution Tax Compliance: Specific experience preparing and reviewing tax filings in a regulated financial services environment, including familiarity with bank-specific tax considerations (e.g., bad debt reserves, OID, original issue discount instruments) and information reporting obligations (Forms 1099, 1042, and FATCA/CRS).
• Background in Internal Controls (SOX): Practical experience designing, executing, and reviewing tax-related internal controls under a SOX framework, ensuring the end-to-end tax process is auditable, well-documented, and free of material weaknesses or significant deficiencies.
• Tax Project Management Capability: Experience coordinating transfer pricing studies, preparing or reviewing IRC §482 contemporaneous documentation, and interfacing with external law firms and Big Four advisors for strategic and time-sensitive deliveries.
• Education and Tools: A solid degree in Accounting, Finance, Law, or a related field — CPA licensure strongly preferred. Hands-on proficiency with tax compliance and provision software (e.g., Corptax, OneSource, or Bloomberg Tax) and the ability to leverage ERP systems (SAP, Oracle) and data tools to extract, reconcile, and analyze large volumes of tax-sensitive data.

Skills that will make you successful:

• Analytical Mindset: Ability to identify P&L discrepancies and propose root-cause remediations — including leveraging AI-assisted data analysis tools to surface anomalies, run scenario models, and accelerate variance explanations at scale.
• Resilience and Execution Under Pressure: Proven ability to handle tight monthly closing schedules and simultaneous audits, using workflow automation and AI-powered task prioritization to manage competing deadlines without compromising accuracy.
• Clear and Influential Communication: Ability to translate complex tax themes for business and finance stakeholders — and to critically evaluate and refine AI-generated summaries, memos, and presentations before they reach senior audiences.

Optional (Nice-to-Have) Skills:

• Prior experience in the banking or payments industry.
• Experience with the implementation of tax automation tools, including AI-powered compliance platforms or machine learning-based transaction classification systems.
• Familiarity with using large language models (e.g., Claude, ChatGPT) or AI coding assistants to streamline tax research, draft technical memos, or automate repetitive data preparation workflows.

Location for this opportunity (City, Country)

• Miami, United States

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

SharkNinja is seeking a high-impact Director, Pure Players – LATAM Expansion to own and scale the company’s Amazon and Mercado Libre businesses in LATAM (excluding Mexico). This role carries full commercial and operational accountability for Pure Player performance in-market, including revenue growth, profitability, execution excellence, and platform partnership development. 

The Director will act as the single-threaded owner of LATAM Expansion markets Pure Player strategy, translating SharkNinja’s Global Amazon COE playbook into locally relevant execution across both Amazon and Mercado Libre. This leader will manage in-market performance pods, influence cross-functional partners, and serve as the senior point of contact with Amazon Brazil and Mercado Libre LATAM Expansion markets leadership. 

This role reports directly to the VP, Pure Players – Americas Expansion; partnering closely with the Global Pureplay COE, LATAM strategy leadership, and Americas retail stakeholders. 

Key Responsibilities 

P&L Ownership & Commercial Leadership 

• Own the Pure Player P&L for LATAM Expansion markets, including Amazon and Mercado Libre. 

• Deliver sustainable growth in POS, contribution margin, and retailer gross margin. 

• Set annual and quarterly revenue, margin, and investment targets across platforms. 

• Balance growth ambitions with long-term channel strategy protection. 

Platform Strategy & Joint Business Planning 

• Lead Amazon Brazil and Mercado Libre LATAM strategies, aligned to COE principles and local market dynamics. 

• Own development and execution of Joint Business Plans (JBPs) with both platforms. 

• Lead senior-level negotiations across promotions, media, visibility, fulfillment programs, and commercial terms. 

• Build and maintain executive relationships with Amazon and Mercado Libre leadership teams. 

Operating Model & Execution Excellence 

• Deploy the COE maturity model and High Impact Initiatives across LATAM Expansion markets. 

• Establish disciplined operating rhythms (WBRs, MBRs, QBRs) with clear KPI ownership. 

• Drive excellence across pricing, promotions, content, media, conversion, inventory, and fulfillment. 

• Ensure retail readiness for key tentpoles and peak moments. 

People & Pod Leadership 

• Lead and develop the LATAM Pure Player performance pod, including Amazon and Mercado Libre account leads. 

• Foster a high-performance culture grounded in accountability, speed, and continuous improvement. 

• Coach teams to operate as owners, not order-takers. 

Cross-Functional & Regional Collaboration 

• Partner closely with Marketing, Product, Operations, Finance, and Supply Chain to align Pure Player strategies with broader LATAM and Americas priorities. 

• Coordinate with LATAM and Global COE leaders to scale best practices and drive capability building. 

• Lead cross-platform and cross-market initiatives as needed. 

Insights, Governance & Executive Communication 

• Serve as the executive voice for Pure Players in LATAM Expansion markets. 

• Provide clear, data-driven updates on performance, risks, and opportunities to senior leadership. 

• Ensure strong forecasting, inventory planning, and risk mitigation. 

Qualifications: 

• Bachelor’s degree in Business, Marketing, Digital Commerce, or related field (MBA is a plus). 

• 8+ years of experience in digital commerce, sales, or marketing, including at least 4+ years managing Amazon + Mercado Libre business directly (ideally in LATAM). 

• Deep understanding of Amazon + Mercado Libre's retail platform, algorithms, and commercial levers, including advertising, content, pricing, promotions, and operational metrics. 

• Experience managing high-level retail negotiations and JBPs. 

• Proven leadership in developing digital commerce strategies in FMCG or Consumer Electronics / Durable Goods industries. 

• Fluency in Portuguese, Spanish and English 

• Strong analytical mindset, with hands-on experience using retail analytics, sell-out tools, and eCommerce KPIs. 

Skills & Competencies: 

• Strategic thinker with strong business acumen and commercial orientation. 

• Customer- and consumer-obsessed with a strong sense of ownership. 

• Highly collaborative, able to influence cross-functional teams and lead through others. 

• Skilled in digital merchandising, performance marketing, and retail media. 

• Analytical and data-driven with strong executional discipline. 

• Comfortable working in fast-paced, matrixed organizations across regions and time zones. 

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

ROLE OVERVIEW 

We are seeking a Sales Director to lead SharkNinja's PriceSmart commercial relationship at the strategic and senior account level. PriceSmart is a multi-market warehouse club retailer operating across more than a dozen countries in the LATAM region with a membership model and club economics that demand a fundamentally different commercial approach than conventional retail. 

This role sits above the day-to-day account management layer and is accountable for the strategic architecture of the partnership: senior account leadership, executive relationship management with PSMT's senior stakeholders, P&L ownership at scale, and commercial framework development.  

This role reports to the VP, LATAM-Direct Sales and operates as a peer to other LATAM channel leads, with regular visibility to senior Americas commercial leadership. 

WHAT YOU'LL OWN 

• Strategic ownership of the PriceSmart global partnership — P&L accountability across all active markets and future market expansions 
• Executive relationship management at PSMT senior leadership levels — you are the face of SharkNinja at the strategic account level 
• Strategic account planning and governance: design, negotiate, and own the annual commercial plan including revenue targets, margin commitments, investment tiers, and milestone accountability 
• Performance-linked trade investment framework: own the design, deployment, and outcome measurement of commercial investment across all PSMT markets 
• Manage, develop, and coach the National Account Manager, PriceSmart — set clear KPIs, run weekly performance cadence, and build capability on data-driven account management 
• Member and consumer data strategy: ensure SharkNinja converts account-level data into assortment and promotional decisions 
• Commercial governance: pricing, compliance, invoice terms — you set the guardrails and enforce them consistently across all markets 
• Internal commercial leadership: bring the PriceSmart P&L, risks, and opportunities to senior leadership in a structured cadence with actionable recommendations 

WHAT WE NEED 

Hard requirements: 

• 10+ years of progressive commercial sales leadership in consumer goods, with at least 3 years managing a major national or international account at director level or above 
• Direct experience with club/warehouse retail — PriceSmart, Costco, Sam's, BJ's, or equivalent format; understanding of membership-model economics, club pack architecture, and pallet-level margin math 
• P&L ownership at scale: you've owned a significant revenue relationship, managed trade investment to margin targets, and held yourself accountable to gross profit outcomes — not just topline 
• Strategic account planning at scale: you've designed, negotiated, and delivered against multi-year commercial plans with major retail partners 
• Commercial transformation experience: you've changed the pricing or margin structure of a major account relationship — and closed the deal without losing the partner 
• LATAM commercial fluency: multi-market experience in Latin America; understanding of currency, regulatory, logistics, and channel complexity 
• Bilingual: English and Spanish preferred 
• Strong cross-functional leadership: you've driven commercial outcomes through supply chain, finance, marketing, and analytics teams without direct line authority 
• Data-fluent: you work from numbers, not instinct alone — POS analysis, margin bridges, forecast variance, ROI on trade investment 

Strong differentiators: 

• Background in high-growth CPG environments 
• Experience with invoice-level commercial restructuring with a large-format retailer 
• Demonstrated AI tool integration in commercial strategy — data synthesis, scenario modeling, leadership reporting 
• Track record of building and leading high-accountability sales teams in lean structures 
• Familiarity with PSMT's vendor infrastructure and club-specific sell-in / sell-through dynamics 

HOW WE OPERATE 

This role demands a general manager mindset. You'll be accountable for a P&L, a team, a transformation agenda, and a senior external relationship — simultaneously. We move at speed. We run on data. We expect leadership to show up with the analysis done, the recommendation sharp, and the ask clear. If you're a relationship manager who waits to be told what the numbers mean, this isn't the right seat. If you're a commercially sharp operator who can build the strategy, own the outcomes, and develop the people around you — we need to talk. 

SharkNinja is seeking a Senior eCommerce Director, LATAM Pure Players to lead and scale our marketplace business across Latin America, with primary focus on Mexico and Brazil. This leader will own the full regional P&L and drive profitable growth across both 1P (Vendor) and 3P marketplace models.

The ideal candidate brings deep, hands-on experience managing both Amazon, Mercado Libre, with proven success operating in Mexico and ideally Brazil (both strongly preferred). This leader will combine strong marketplace fundamentals with business development expertise, including launching and scaling US-based brands into LATAM.

This role requires strong executive presence, with the ability to influence C-suite stakeholders internally and externally, lead high-stakes joint business planning, and represent SharkNinja as a strategic partner to Amazon and Mercado Libre leadership.

Key Responsibilities

LATAM Marketplace Leadership & P&L Ownership

• Own and drive the full LATAM P&L across Amazon and Mercado Libre, delivering revenue growth, margin expansion, and market share gains.
• Lead strategic joint business planning (JBP) with senior marketplace leadership, influencing long-term growth strategies and investment priorities.
• Define and execute the LATAM marketplace strategy across 1P and 3P models, optimizing channel mix, profitability, and scalability.
• Lead regional business development initiatives, successfully launching and scaling SharkNinja brands from the US into Mexico, Brazil, and broader LATAM markets.
• Optimize pricing, trade investment, and promotional strategy to maximize ROI and contribution margin.

Performance Optimization & Financial Rigor

• Own demand forecasting, inventory planning, and trade spend management to ensure forecast accuracy, in-stock excellence, and working capital efficiency.
• Drive performance across key marketplace levers including traffic, conversion rate, and average order value (AOV).
• Manage margin to contribution targets, balancing topline growth with bottom-line profitability.
• Establish disciplined operating cadences, KPIs, and performance dashboards to drive accountability across the region.

Cross-Functional eCommerce Pod Leadership

• Build and lead a high-performing, cross-functional LATAM eCommerce “pod” inclusive of Sales, Marketing, Digital/Advertising, Finance, and Supply Chain.
• Drive alignment between global brand strategy and localized marketplace execution.
• Elevate organizational capability in Mexico and Brazil, building scalable processes and local market expertise.
• Foster a culture of ownership, speed, and data-driven decision-making.

Executive Influence & Strategic Partnership

• Serve as the executive face of SharkNinja to Amazon and Mercado Libre leadership across LATAM.
• Influence senior internal stakeholders, including C-suite leaders, through clear financial storytelling, strategic recommendations, and performance transparency.
• Translate marketplace insights into actionable regional and global growth strategies.
• Navigate complex negotiations and trade-offs with confidence, credibility, and strong executive presence.

Qualifications & Experience

• Bachelor’s degree required; MBA preferred.
• 10+ years of progressive eCommerce leadership with full P&L ownership.
• Direct experience managing both Amazon and Mercado Libre marketplaces.
• Experience operating in Mexico or Brazil; experience in both strongly preferred.
• Proven experience managing both 1P (Vendor) and 3P marketplace models.
• Demonstrated success launching and scaling US brands into LATAM markets strongly preferred.
• Deep understanding of core marketplace business drivers, including:
• Demand forecasting and inventory planning
• Trade and marketing spend management
• Margin and contribution profitability
• Traffic, conversion, and AOV optimization
• Experience leading cross-functional eCommerce pod structures.
• Exceptional negotiation skills and executive-level communication capability.
• Strong analytical and financial acumen; advanced proficiency in Excel, Power BI, and marketplace analytics tools.

We believe in hard work, having fun, and bringing excellence to everything we do. Our product is arguably the most sophisticated in its class, but our product alone does not make heroes of our customers. Our Professional Services team does. A position on our team gives you the opportunity to take the “service” in “software-as-a-service” to a whole new level, and enjoy rapid career growth while you’re at it.

We’re looking for a SOLUTION ARCHITECT who delights in the most meticulous and exciting puzzles. Do you enjoy diving into issues and crafting complex solutions? If you have a passion for data, multi-dimensional modeling, and data integration then this is a fantastic opportunity for a high-achiever able to interpret complex business challenges and design solutions for Anaplan customers.

Your Impact:

As a Solution Architect, you are primarily responsible for the successful delivery of Anaplan planning solutions in strategic accounts. You will:

• Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional models
• Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
• Serve as the architectural SME for large-scale connected planning solutions
• Exemplify The Anaplan Way
• Provide important feedback and progress updates in a timely manner to the Business Partner and team
• Develop model documentation
• Participate in data integration and migration solutions
• Participate and/or lead UAT testing and deployment

Your Qualifications:

• A 4-year degree in Finance, Accounting, or MIS
• 4+ years’ experience implementing Enterprise Performance Management solutions for use cases: FP&A, WFP, or Sales Performance solutions.
• Advanced Microsoft Excel / financial modeling skills
• Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable)
• Superb written and oral communication skills
• Consistent track record to lead and implement responsibilities simultaneously
• Penchant for service excellence and a collaborative style
• Subject matter expertise in planning and modeling in Finance, Work Force Planning or Sales is strongly preferred
• Strong understanding of data integration (inbound and outbound)
• Passion for business analytics, modeling, and planning
• Excellent problem-solving and analytical skills
• Results-oriented, motivated, self-starter
• Coaching mentality
• Collegial, open, and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

#LI-REMOTE

Summary

We're looking for a Regional Director to own a region and win in it. This is a hands-on leadership role focused on managing and developing a team of Account Executives, driving execution through the team, and stepping into the most critical deals. You will take ownership of the most important opportunities in your region. There is no fully built machine here. You will help create it.

What You'll Do

• Build and lead a high-performing enterprise sales team
• Hire and ramp Account Executives in your region
• Drive pipeline generation and new logo acquisition
• Step into critical deals and help drive them to close
• Establish how the region operates and wins
• Partner cross-functionally to accelerate growth

What we're looking for

• Track record of closing large, complex enterprise deals (recent experience required)
• Cybersecurity experience required; background in identity security is a strong advantage
• Experience selling to enterprise security buyers (CISO-level)
• 5+ years of sales management experience
• Experience managing and developing Account Executives in enterprise environments
• Strong hands-on leadership style, comfortable coaching deals and driving execution through the team

Why This Role

This is an opportunity to work on a category-defining problem with real enterprise traction.

You'll have full ownership of your region, build the team, and directly shape how Oasis wins in the market.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast, and our revenue org is the engine carrying that growth. We're hiring the talent team to match.

The Role

We're looking for a Senior Talent Partner to run GTM recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Sales, Customer Success, RevOps, and revenue-adjacent functions. Our GTM org is rated in the top 5% of B2B sales teams on RepVue, with 4.2/5 inbound quality and 104% attainment, and our quota carriers are landing seven-figure ARR deals against Fortune 500 buyers. The bar is high; the closes are real; the room for elite sellers to compound is significant. Your job is to keep that engine fed.

What You'll Do

• Own 10–15 active GTM requisitions at a time across Account Executive, Account Manager, Customer Success, Sales Leadership, and RevOps. Move candidates through stages with 48-hour SLAs and present a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior sales talent through LinkedIn Recruiter, Juicebox, RepVue, direct outreach, referrals, and events. Build pipelines on always-on roles (AE, AM, CS) before reqs are even opened so we never start a cycle from zero.
• Run structured intake meetings with sales leaders and RevOps. Sharpen role scope, level, territory carve, ramp expectations, and OTE math before the first candidate is touched.
• Calibrate on quota attainment as the leading signal. Read W-2s, ramp curves, and stack rankings the way our hiring managers do. Underwrite risk on every senior offer the way a deal review reads a forecast.
• Maintain a data-driven pipeline review in partnership with revenue leadership. Track pass-through rates, stage conversion, sourcing yield, and offer accept rates on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation. Hands-on-keyboard, not delegated.
• Own the deal-review and presentation interview objects for sales hires. Calibrate the rubric, train the panel, and make sure the selling motion we hire for is the selling motion we run.

What You Bring

• 5+ years of full-cycle GTM recruiting, with meaningful depth on senior sellers (AEs, AMs, Sales Managers, Sales Directors).
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've recruited against an aggressive plan.
• Hands-on ATS expertise, ideally Ashby, Greenhouse, or Lever, including job configuration, scorecard design, and pipeline reporting.
• Proven track record closing senior revenue talent in competitive markets, including head-to-head against other late-stage SaaS offers.
• Fluency in sales economics. You can read OTE structures, accelerators, ramp schedules, and quota attainment data, and you can hold your own with a CRO on a comp conversation.
• Data-driven operating style. You run your pipeline from a dashboard, not a gut feeling.
• Ability to manage 10+ concurrent searches without letting candidates go cold.

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].
• Professional fluency in English and Spanish (written and verbal) is required.

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our soluions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

At Square, we’re re-imagining how small and midsize businesses grow. As a Senior Sales Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution.

If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role.

You Will

• Own the full outbound sales cycle — from prospecting to negotiation to close — with SMB and mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square’s ecosystem and tailor them to each merchant’s unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor — seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals — monthly and quarterly.
  
  

You Have

• 3+ years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred).
• Experience closing complex, multi-threaded deals with longer sales cycles.
• Ability to build pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills — diagnose business challenges and map tailored solutions.
• A hunter’s mindset — resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• BA/BS degree or equivalent experience.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

In Short

As the Lead - Technical Representatives, you will drive the strategic growth and execution of On’s grassroots education and experiential initiatives across the region. Reporting to the Senior Lead - Technical Representatives on the Brand Experience team, you will empower a team of Representatives to deliver best-in-class service to key wholesale partners while fostering deep brand affinity within their communities. You will balance high-level project ownership with frontline coaching, ensuring On’s premium positioning is reflected in every training, trial opportunity, and retail interaction.

Your Mission

• Lead and scale a regional team of Technical Representatives, overseeing recruitment, onboarding, and the continuous development of team members to achieve high-performance outcomes
• Coach individual Representatives to enhance their technical expertise, relationship-building skills, and long-term career growth within the Brand Experience function
• Drive the execution of premium dealer training experiences, such as Oniversity and Key Account Summits, ensuring consistency and brand excellence across all regional activations
• Act as a strategic liaison for key national accounts, to provide specialized education and integrated marketing support
• Develop and leverage analytical tools within Salesforce, ThirdChannel, and Asana to track team performance, identify pipeline risks, and make data-informed strategic recommendations
• Collaborate cross-functionally with Sales, Marketing, Trade, and Operations teams to align grassroots efforts with broader seasonal campaigns and commercial goals
• Innovate new ways to engage retailers and consumers, challenging the status quo of traditional tech rep programs to deliver surprise and delight moments
• Manage complex regional projects and budgets, ensuring resources are optimized to maximize product trial opportunities and community engagement

Your Story

• You bring 6+ years of experience in technical representation, field marketing, retail management, or sales roles within a premium performance-oriented global brand or retailer
• A track record of building and maintaining influential relationships within the run specialty or outdoor retail industries across a diverse regional footprint
• Proficiency in leveraging CRM and project management tools such as Salesforce, Asana, or ThirdChannel to optimize workflow and track team productivity
• Demonstrated expertise in event production and experiential marketing with the ability to translate complex human physiology and product technology into engaging narratives
• Advanced communication and presentation skills, with the ability to capture and inspire diverse audiences ranging from store associates to executive buyers
• You possess a valid driver’s license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process
• Willingness to travel up to 60% of the time; travel percentage will fluctuate based on business needs

Your Team

We are the Brand Experience team at On. Our mission is to bring our brand to life within communities, playing a key role in the broader On team. We collaborate with local sales and other marketing teams to support wholesale partners, drive B2B activations, and lead training and educational initiatives. From one-on-one interactions and product try-ons to partner summits and large-scale brand events, we create memorable experiences that embody On’s spirits. The Brand Experience team brings On’s mission to ignite the human spirit through movement to life across the region, leading the physical expression of the brand across retail environments and community activations. Our team fosters an environment where continuous learning and holistic well-being are championed, supporting each member to build their best self.

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position Summary

As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our clients. By understanding our customers' unique business needs and challenges, you will help them maximize the value of our IT security solutions and ensure smooth implementation and adoption. Your dedication to customer satisfaction and technical prowess will be vital in building long-lasting relationships and driving our clients' success

Key Responsibilities

• Build expertise in Kaseya software modules and conduct in depth Technical Account Reviews to highlight usage opportunity and identify any obstacles
• Own the identification and resolution of obstacles for customers using and obtaining value from our solutions.
• Engage with all departments (i.e., Product, tech, Ops) to ensure closure.
• Ensure that a customer has a plan to use available and relevant features (including integrations our IT Complete platform)
• Position and sell professional services and training to customers to ensure they remain engaged, and their techs can best use our products
• Create opportunity and interest for additional modules for Account Managers to drive to closure
• Share new product features and enhancements, deliver best practice adherence guidelines, and provide knowledge transfer as appropriate
• Continually keep abreast of modern technologies via assigned training, ongoing hands-on learning, and ad-hoc additional skill enhancement programs
• Understands business needs for implementing an IT Management Solution in MSP, Enterprise, and mid-size businesses
• Experienced in providing pre-sale solution design (including functional and technical aspects)
• Experienced in providing solution demos and high volume of customized client demos
• Leadership role in driving solution enhancements and presenting product roadmaps

Required Qualifications 

• 2-4 years’ experience in a customer facing technical account role
• Experience in technical accounts reviews with customers for SaaS/Tech solutions
• Strong presentation and communication skills
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated knowledge of network and desktop management solutions
• Demonstrated personal commitment and interest in continued professional development
• Well spoken & understanding of Business-Level English

Preferred Qualifications

• Knowledge of other Remote Management Monitoring (RMM) Systems or Professional Services Automation (Helpdesk, CRM, etc.), Documentation, Backup or Security Solutions.
• Technical Account Management/Customer Success experience managing issues to resolution for key account
• Knowledge of Managing Server and Workstations (Microsoft Systems Administrator)
• Strong understanding of networking technology (CCNA, Network+)
• Sales experience is a plus
• College or technical degree preferred

Opportunity Overview: 

We’re looking for a well-connected, relationship-driven professional—often coaches, teachers, athletic directors, or community leaders—who enjoy opening doors and creating momentum. This opportunity is focused on prospecting, relationship-building, and securing commitment to deals. Once a partnership is locked in, you’ll hand off to an Account Manager who handles all backend setup and execution, allowing you to stay focused on generating new opportunities.  

This is an ideal opportunity for someone who loves the front end of sales and thrives on conversations and connections—without needing to manage long-term account logistics! 

Scope of Work: 

• Relationship Management: Leverage your existing network to identify and engage potential partners (schools, teams, programs, and community groups).  

• Presentations: Conduct in-person meetings and demos. 
• Sales: Prospect and generate new business. Close new partnerships and transition them smoothly to an Account Manager for execution.  

What You Bring: 

• Self-Starter Attitude 

• Must be committed to achieving sales goals as an independent sales expert.  

• Comfort operating in a commission-based, performance-driven environment. 

• Strong communication skills and a natural ability to build rapport. 

• A proactive, organized approach with the ability to manage multiple opportunities. 

• Consistency, follow-through, and self-direction without the need for close oversight. 

Operational Requirements:  

• Must have reliable transportation and the ability to travel within the assigned territory. 

• Valid driver’s license with a clean driving record. 
• Ability to pass a background check. 

Experience:  

• Prior sales experience (especially outside sales) is strongly preferred.  

Sales Opportunities:  

• Responsible for your own business operations to secure sales, considering any costs in that process.   

What You Will Earn 

• Uncapped Commission: Earnings are performance-based with no ceiling. 

Why You’ll Love It 

• Flexible, remote contract work with meaningful earning potential. 

• A short initial commitment (one quarter) with the opportunity to extend after feedback and review. 

• Clear role focus—no backend admin or long-term account management. 
• A supportive, collaborative team that values relationships and impact over ego. 

A Few Things to Know 

This is an independent contractor (1099) position and does not include a base salary, employer-sponsored benefits, or paid leave. You control the manner, means, and schedule of your activities. 

Position Summary 

The Renewal Specialist will be responsible for renewing software contracts across Kaseya’s MSP customer base. This is a go-to-market role with sales oriented responsibilities. The main goal is to drive contract renewal rates, support retention and identify upsell opportunities during the renewal process. This is an in-office role, based in Brickell, Miami.

Key Responsibilities

• Drive renewal conversations to increase renewal rates, support retention and identify upsell opportunities
• Work closely with Account Management to identify risk factors and support smooth renewal execution
• Partner with General Managers and Product teams to share customer feedback and support customer negotiations when needed
• Ensure renewals are accurately documented and properly forecasted
• Build and maintain strong relationships with customers and partners to support contract resolution and renewal execution
• Help improve the renewal process over time to increase retention and reduce churn
• Perform other related duties as assigned

Required Qualifications

• 2+ years of experience in renewals, account management or customer success in a B2B or SaaS environment
• Direct experience managing or supporting software contract renewals and driving retention outcomes

Preferred Qualifications

• Experience managing subscription or contract renewals end to end
• Strong negotiation and relationship management skills
• Experience working with large and complex books of business
• Demonstrated ability to identify upsell, cross sell or expansion opportunities
• Ability to work in a fast paced environment and manage multiple priorities
• Strong communication skills and ability to collaborate cross functionally
• Strong attention to detail and organizational skills
• Experience using CRM systems such as Salesforce
• Strong problem solving and analytical thinking skills

Position Overview

Woolpert is hiring a Geospatial Program Director in Tampa, FL, Orlando, FL, or Miami, FL. This position is primarily responsible for sales and sector growth by establishing or improving client relationships with state agencies, counties, and municipalities in Florida. This position is also responsible for developing business opportunities and ensuring services are performed in a manner compatible with being an industry leader.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

 What You Will Do:

Business Development - 80% 

• Builds and enhances existing client relationships to identify and initiate additional project opportunities within a client base for the service line, practice area and firm.
• Identifies and builds new client relationships that match the client and project type focus and overall business strategy of the service line and practice area.
• Promotes Woolpert as an industry leader for specified market/practice and service(s) with new and existing clients.
• General geospatial technical knowledge to speak to clients about aerial and ground data acquisition, lidar, imagery, derivative products, GIS, and geo-enabled information systems.

Project Management - 20%

• Assists Project Managers in negotiation of project scope, schedule, fee, and contract terms.
• Defines and communicates client needs and expectations.
• Works with Project Managers to identify, address and resolve any project issues impacting client goals, objectives and/or client satisfaction
• Ensures continuous stakeholder (client, client’s manager, etc.) communications addressing, resolving and anticipating project issues.

Additional Functions -

• Works with Market Director, Sales and Technical Leads to refine and execute sales strategy.
• Assists in marketing initiatives.
• Makes formal presentations and/or publishes articles for professional/trade/civic organizations.
• Performs other duties as assigned.

What You Will Bring:

• Have a BA/BS and 12 years related experience, MA/MS and 10 years related experience, or 16 years related experience. 
• Responsible for selling approximately $5,000,000 on an annual basis.
• Successfully manage multiple, competing priorities.
• Nice to have CP (Certified Photogrammetrist) and PSM (Professional Surveyor and Mapper)
• Must be able to travel to meet the needs and demands of the practice area. This position is expected to include both local and long-distance travel estimated at 20-40%.
• Research and define multiple project scopes, schedules and budgets.
• Establish and maintain rapport with clients, vendors, management and employees.
• Must be able to make sound decisions/recommendations based on the evaluation and synthesis of information and data.
• Demonstrate an enterprising, innovative, proactive management approach.
• Possess high levels of demonstrated leadership ability.
• Possess strong negotiation and problem-solving skill.
• Possess excellent facilitation and/or meeting skill.
• Possess excellent presentation and communication (oral and written) skill.
• Must have Microsoft Office suite skill

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-Hybrid

Outside Sales Representative - Roofing 

If you’re a motivated, field-driven seller who can self-generate leads and close, we want to talk.

Don't have a resume? No problem. Reach out to us directly at Recruiting@3MG.com 

Why Join 3MG Solutions?

• 3MG Solutions, LLC is one of the fastest-growing residential and commercial roofing contractors in the United States. With offices across Florida, Missouri, Georgia, and Kansas, we pride ourselves on our team-centric culture, mutual respect, and active community involvement.
• Owens Corning Platinum Preferred Contractor. Fewer than 1% of roofing contractors in the country earn this invitation-only designation. You'll be selling behind one of the most exclusive manufacturer credentials in the industry, backed by lifetime workmanship warranties and 50-year non-prorated material coverage that most competitors simply cannot offer.
• Proud Partner of the St. Louis Cardinals! You'll carry brand recognition that opens doors before you knock. Our partnership means your prospects have already seen 3MG's name alongside one of the most trusted brands in St. Louis.
• Headquartered in Orlando, 3MG is proud to be an official partner of UCF Athletics
• We're one of the nation's top roofing contractors and still growing across residential, commercial, repairs, trades, and specialty roofing.
• Uncapped commissions with a strong commission structure and multiple compensation packages to choose from.
• Ongoing training: training starts on your first day and continues throughout your career.
• Supportive team environment with dedicated back-office support.
• Career growth as we continue to expand across markets.

Position Summary

As an Outside Sales Representative, you’ll generate opportunities, run inspections, and guide homeowners through the roofing process from initial contact to signed agreement. This is a field-based role built for high-energy sellers who want uncapped earning potential and the support of a top-tier roofing operation behind them.

Key Responsibilities

• Generate leads through door-knocking, networking, and referrals.
• Conduct roof and property inspections (must be comfortable on roofs).
• Deliver a professional sales presentation with a polished, customer-first approach.
• Educate customers on roofing systems, materials, and the 3MG process.
• Build and manage strong customer relationships from first appointment through close.
• Maintain accurate follow-up and pipeline management while working with internal support teams.

Qualifications

• Reliable transportation and a valid driver’s license capable of transporting a ladder.
• Ability to work a full-time, 40-hour week (if choosing the full-time W2 option)
• Comfortable climbing ladders and walking roofs safely.
• Prior sales or customer service experience preferred; roofing sales experience strongly preferred.
• Strong communication skills, professionalism, and a high level of personal accountability.

Compensation & Benefits

This is a high-upside, production-based opportunity. Average earnings range from $100,000–$200,000+, with top performers exceeding $250,000+.

• W-2: Base + uncapped commissions, plus Medical/Dental/Vision, PTO, and 401(k)
• Independent Contractor (1099): commission-only with an aggressive, uncapped plan (qualified reps)

Location

• You will report to our Stuart office as needed and work primarily in the Greater SE FL area.

Jr. Roofing Sales Representative

If you're hungry to learn, love being in the field, and want a clear path to high earnings, we want to talk.

Don't have a resume? No problem. Reach out to us directly at Recruiting@3MG.com 

Why Join 3MG Solutions?

• 3MG Solutions, LLC is one of the fastest-growing residential and commercial roofing contractors in the United States. With offices across Florida, Missouri, Georgia, and Kansas, we pride ourselves on our team-centric culture, mutual respect, and active community involvement.
• Owens Corning Platinum Preferred Contractor. Fewer than 1% of roofing contractors in the country earn this invitation-only designation. You'll be selling behind one of the most exclusive manufacturer credentials in the industry, backed by lifetime workmanship warranties and 50-year non-prorated material coverage that most competitors simply cannot offer.
• Proud Partner of the St. Louis Cardinals! You'll carry brand recognition that opens doors before you knock. Our partnership means your prospects have already seen 3MG's name alongside one of the most trusted brands in St. Louis.
• Headquartered in Orlando, 3MG is proud to be an official partner of UCF Athletics
• We're one of the nation's top roofing contractors and still growing across residential, commercial, repairs, trades, and specialty roofing.
• Uncapped commissions with a strong commission structure and multiple compensation packages to choose from.
• Ongoing training: training starts on your first day and continues throughout your career.
• Supportive team environment with dedicated back-office support.
• Career growth as we continue to expand across markets.

Position Summary

As a Jr. Roofing Sales Representative, you'll generate leads, meet with homeowners, perform roof and property inspections, and guide customers through the roofing process from initial conversation to signed agreement. You'll represent 3MG in the field with a polished, professional approach while building your product knowledge and sales skills through hands-on training and mentorship.

Key Responsibilities

• Generate leads through door-knocking, networking, and referrals.
• Schedule and run appointments with homeowners and deliver a professional sales presentation.
• Perform roof and property inspections (comfortable on roofs).
• Communicate clearly to educate customers on the roofing process and solutions.
• Manage customer relationships and maintain a strong client base.
• Develop strong knowledge of roofing products, services, and basic insurance/retail workflows.

Qualifications

• Reliable transportation and a valid driver's license (capable of transporting a ladder).
• Comfortable getting on roofs and working outdoors.
• Available to work full-time (40 hours/week).
• Prior sales or customer service experience preferred.
• Strong communication skills, professionalism, and a coachable mindset.

Compensation & Benefits

• Base salary plus commissions.
• $70,000-$125,000 per year on average; top earners exceed $150,000++.
• Paid training.
• Medical/Dental/Vision insurance.
• Lucrative commission structure.

Location:  

• You will work primarily in the Greater Southeast area.  

The Prenatal Account Executive, Miami is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

We are looking for a field-based professional Oncology Account Executive, Miami South with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

We want you to think big and act bold through expressing your authentic best self! Anaplan is looking for a tenacious Director of Renewals to join Renewals Team. This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company. This role is an immediate full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading. 

The Director of Renewals is a leadership role within our Customer Success Organization at Anaplan and leads a laser focused team incentivized to forecast, track, and secure renewals. This leader is responsible for identifying and forecasting renewal risk, designing and executing the renewals strategy globally, and working with leaders in Sales and Global Customer Success.

The Customer Success Renewal Team owns a comprehensive process from quote to signature working directly with customers to secure renewal opportunities. They will partner with their Account Executive and Customer Success Business Partner to appropriately manage, forecast and escalate renewals.

Insight on your impact

• Manage a team of renewal specialists
• Lead in the vision and strategy of Global Renewals
• Manage operating procedures for the renewal team and continuously iterate on processes to drive efficiency and impact
• Own the renewal retention forecast and have detail on each account and the status of their renewal, report out directly to the Chief Customer Officer
• Partner with Sales Vice Presidents and Customer Success Directors to manage escalated renewal issues
• Motivate individuals and team to exceed objectives through leading by example, coaching, and mentorship
• Understand renewals day-to-day motion and work directly with the renewal specialists to help them with the systems and processes necessary to exceed their goals and targets
• Be a strong voice within Anaplan to drive new initiatives and programs targeting improved productivity and scale
• Optimize account growth at renewal by ensuring our renewal specialists are leading with the account team and helping to identify incremental opportunities upon contract renewal

Your qualifications, your influence

• Experience running a successful renewals management team
• Deep understanding of the renewal cycle and sales processes
• Deep understanding of SaaS and Enterprise Sales business model with an understanding of customer lifecycle measures and SaaS revenue streams.
• Data-driven with a dedication to process improvement
• Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment
• Passion for process and experience scaling processes

Preferred skills and technical familiarity

• 6+ years of experience in sales/renewals management
• 4+ years’ experience with subscription software
• Strong ability to deliver and facilitate knowledge transfer, both in-person and virtually, across a globally diverse team
• Proven record of success as an individual renewals/account management experience

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Customer Success Team 

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. 

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business.

A remote role, this person can be based anywhere in North America, ideally in the Eastern time zone.

What You’ll Do Here

Client Relationship Management:

• Serve as the primary point of contact for customers in the assigned named accounts
• Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
• Understand customer objectives and align our services to achieve those goals

Onboarding:

• Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
• Collaborate with internal teams to expedite service delivery and meet onboarding timelines

Product Adoption:

• Monitor client usage and product adoption rates
• Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
• Address any adoption challenges with tailored solutions

Renewal and Retention:

• Develop strategies to ensure high retention rates and manage the contract renewal process
• Predict and address potential churn risks, implementing mitigation strategies as needed

Upselling and Cross-Selling:

• Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs
• Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities

Feedback Loop:

• Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement
• Act as the client's advocate within the company, ensuring their needs and concerns are addressed

Reporting and Analytics:

• Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics
• Provide regular updates to management on client health, renewal forecasts, and potential risks

What You’ll Bring to Us

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Demonstrated ability to build strong relationships and manage key customer accounts
• Proficient understanding of digital marketing services such as social media, content marketing, etc.
• Strong problem-solving skills and the ability to handle challenging client situations with grace
• Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
• Excellent verbal and written communication skills

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

Strategic Account Executive at Unframe 

Location: Miami or Tampa, FL (Remote)

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the role:

We’re looking for Strategic AEs to join our team and help drive our go-to-market motion. You’ll play a pivotal role in landing our first major customers, shaping our sales playbook, and partnering directly with the VP of Sales and founder to build a high-performance revenue engine.

What you’ll do:

• Lead complex, multi-stakeholder sales cycles into highly regulated industries (FinServ, Healthcare, Manufacturing, Retail) where our on-premises capabilities provide a competitive advantage.
• Build pipeline from zero in an early-stage environment—identify and win strategic enterprise accounts with no hand-raisers or established playbook.
• Translate complex AI/ML capabilities into compelling business outcomes for C-suite stakeholders, positioning Unframe for companies seeking to “buy vs. build” AI capabilities.
• Architect multi-year expansion strategies and build deep relationships across IT, product, and innovation teams.
• Collaborate directly with the VP of Sales and founders to refine the enterprise strategy and influence the product roadmap

What we are looking for:

• 8+ years enterprise software sales with consistent quota over-achievement at Fortune 500 companies
• Proven track record closing $1M+ ACV deals in early-stage environments
• Experience selling complex technical solutions to CIO organizations
• Background in AI/ML platforms, digital transformation, enterprise data platforms, or management consulting
• Entrepreneurial mindset, you thrive in ambiguity, own outcomes, and build from scratch
• Success in highly regulated industries with complex compliance requirements

Nice to have:

• Regulated industry experience, early-stage success

Why join us?

• Compensation is uncapped with aggressive accelerators. At $1M+ ACV deal sizes, this structure rewards over-performance on meaningful deals.
• Our VP of Sales joined Unframe for three reasons: a founder with a proven exit, tier-one investors, and a product that's genuinely different and defensible. The GTM approach backs that up. Buyers get a free POC, tailored to their actual use case, delivered in days. No data sharing, no upfront cost, no six-month consulting engagement before anyone sees value.
• You'll work directly with the VP of Sales and founders, shape GTM strategy, close the deals that define our market position, and hold equity in a company with real institutional backing and momentum.
• We hire with intention. If you thrive in a performance culture with real backing behind you, you will win here.

Ready to Build the Future?

If this opportunity excites you, apply now!

The Food Delivery Packer is responsible for ensuring efficient, accurate, and high-quality packing and handling of all takeout and delivery operations. This role supports delivery service in a full service kitchen that also executes in-house dining. To do so, the Food Delivery Packer prepares and stocks to-go wares supplies, stamps COTE branded to-go materials, packs all orders with care, stickers/labels to-go containers and coordinates timely handoffs to customers and delivery couriers in a courteous and accurate manner. They do all of this in a shared working space and collaborate with other departments such as Food Runners to ensure all customer needs across delivery and in-house dining are met. Acting as a key link between the kitchen and front-of-house teams, the Food Delivery Packer helps maintain food safety standards, manages allergen-specific orders, and upholds cleanliness and organization in storage areas. Additional responsibilities include assisting with food delivery packing station setup and breakdown, training other potential Food Delivery Packers and providing support across the restaurant as needed. 

Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following:

● Complete all assigned side work related to set up and breakdown of food delivery stations in the kitchen area. 

● Stock and organize supplies for food deliveries, and to-go and delivery operations before service begins.

● Ensure coolers, and walk-ins are stocked, organized, and clean with to-go inventory.

● Inventories and informs management or chefs when supplies are running low for food delivery items.

● Prepares utensils, to-go bags, and items related to food delivery

● Delivers to the designated drop off area and hands off to either the customer, courier or host/coat check department team member overseeing the food delivery pick-up zone.

● Ensures food is served in accordance with safety standards (e.g. proper temperature).

● Liaises between Front of the House and Back of the House team members.

● Alerts Management and/or Chefs on duty if any food items are not prepared to the quality standards set by the company.

● Reads the food order tickets and ensures that any customer with allergies is delivered the correct to-go food items in an accurate and timely manner.

● Reports to each scheduled shift on time, in uniform, and ready to work.

● Responsible for training new employees as assigned. 

● Assists other stations or areas of the restaurant when requested by management.

Standards:

● Display knowledge of COTE brand, culture, and product.

● Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities as requested by management

● Take care of all company property.

● Maintain safety, cleanliness, and sanitation standards.

● Comply with federal, state, and local laws and regulations.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English and/or Spanish.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.

● Ability to under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Department of Health standards.

● Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.

● Must be of legal age to serve alcohol.

● Certification for responsible alcohol service or ability to obtain within 6 months.

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Ability to execute steps of service in adherence with company policy.

● Excellent interpersonal and customer service skills.

● Excellent communication with management and teammates.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions. While performing the essential duties of this job, the employee is regularly required to: 

● Exert well-paced mobility for periods of up to 12 hours per day and at least 60 hours per week.

● Lift and carry up to 50 pounds.

● Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.

● Frequently utilize the stairs, often while lifting and carrying heavy items.

● Occasionally crouch and climb.

● Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.

● Withstand fluctuations in temperature within the work environment, from high heat to below freezing.

● Handle heavy equipment and machinery.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Team + The Role

The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities.

As an Account Director, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value.

This is a remote role based in the Southeast.

What this looks like day-to-day

• Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline.
• Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes.
• Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner.
• Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, identify risk early, and support accurate forecasting.
• Account strategy and expansion: Develop and execute multi-year account strategies that expand Pendo’s presence within enterprise customers. You identify growth opportunities, prioritize high-impact activities, and build plans that deliver long-term customer value.
• Pipeline generation: Consistently generate and maintain a high-quality pipeline through proactive prospecting and account development. You take ownership of pipeline health and create opportunities through disciplined, strategic outreach.
• AI-enabled productivity: Use AI tools and insights to improve sales preparation, productivity, and customer engagement. You look for practical ways to work faster, communicate more effectively, and make better decisions in a fast-moving environment.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Directors don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Proven track record of success in enterprise software sales, including SaaS or application software, selling into organizations with 1,500+ employees.
• Experience using MEDDPICC and/or Force Management to manage complex, multi-stakeholder sales cycles.
• Demonstrated ability to generate pipeline independently through strategic prospecting and account development.
• Experience leading cross-functional deal teams across Solutions Engineering, Legal, Customer Success, and executive stakeholders to close enterprise agreements.
• Comfort using AI tools to improve sales efficiency, preparation, and customer engagement.

Nice-to-haves

• Experience working in a startup or high-growth environment where you navigated ambiguity and built new processes or approaches.
• Success selling emerging or innovative technologies that required educating the market and shaping the value narrative.
• A track record of perseverance and resilience in professional or personal pursuits.
• Demonstrated ability to mentor peers and contribute to the overall development of the sales organization.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is $280K-$320K, with a 50/50 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule