MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dubai for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273383345

As a Sales Development Representative (SDR) you will help to drive growth across the META region for SentinelOne’s enterprise sales team. In this role, you’ll identify and qualify high-value leads through inbound and outbound outreach, acting as a key link between Marketing and Sales.

We’re seeking someone confident in prospecting and cold outreach, ideally with SDR experience, but open to candidates with transferable skills in business development or client-facing roles.

What will you do? 

• Present SentinelOne to potential enterprise clients in our Arabic speaking markets.
• Generate and qualify leads through cold calls, emails, and marketing campaigns.
• Manage inbound interest and actively pursue outbound opportunities to build a strong sales pipeline.
• Understand client needs, business models, and key decision-making processes.
• Tailor product messaging and solutions to resonate with enterprise-level prospects.
• Cultivate and maintain long-term, trusting relationships with key stakeholders.
• Book qualified meetings and calls for Account Executives to progress deals.
• Collaborate closely with the enterprise sales team to ensure seamless handoffs and strategic alignment.
• Report on key metrics, pipeline activity, and outcomes to the Business Development Manager.
• Stay current on product features, competitive landscape, and relevant industry trends.

What Skills and Knowledge Will You Bring? 

• Fluency in English & Arabic (spoken and written).
• Proven experience in a Sales Development, Sales Account Executive, or related lead-generation role.
• Confidence and professionalism in cold calling and outbound outreach.
• A track record of meeting or exceeding sales quotas.
• Familiarity with CRM tools (Salesforce experience is a plus).
• Solid working knowledge of Excel for tracking and analyzing performance data.
• Strong communication, negotiation, and relationship-building skills.
• The ability to confidently deliver engaging and persuasive presentations.
• A proactive, team-oriented mindset with a passion for growth and learning.

Why us?

At SentinelOne, you’ll join a fast-paced, international Sales Development team focused on driving real impact. You’ll work with talented colleagues from around the world, engage with top enterprise customers, and develop your skills in a dynamic, innovative environment. We offer strong career growth opportunities, excellent training, and a fun, collaborative culture.

We also provide a range of benefits to support your success, including:

• 3-month non-recoverable draw and uncapped commission structure to maximize your earnings
• Restricted Stock Units (RSUs) and participation in our Employee Stock Purchase Program
• Comprehensive benefits package and allowances
• Flexible Time Off policy to recharge when you need it
• Choice of a high-end MacBook or Windows laptop, plus home office setup support
• An additional Volunteering Day off each year and 4+ Wellness Days for self-care and mental health
• Global gender-neutral parental leave and grandparent leave for life’s important moments
• Access to a confidential Employee Assistance Program offering mental health support
• Full access to LinkedIn Learning, a leading platform for professional development
• Full access to Wellness Coach, a mental well-being and fitness app
• Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program

Excited about future opportunities with SentinelOne? This role is part of our talent pipeline, meaning we're proactively connecting with top talent for when the position officially opens.

While we may not reach out immediately, your application ensures you're first in line when the time comes. If you want to make an impact with us in the future, we’d love to hear from you!

THE WORK:

Ripple is growing, and we're looking to hire a Sales Director based in Dubai. This is a sales quota-carrying position that is responsible for revenue generation through the direct sale of Ripple products and services to financial institutions.

WHAT YOU'LL DO:

• Act as a subject matter expert on blockchain-enabled payments, translating Ripple’s technical advantages into clear commercial value for cross-border settlement and stablecoin liquidity workflows.
• Drive the full sales lifecycle to meet and surpass assigned booking targets, ensuring Ripple’s market share expands across designated accounts.
• Generate and close high-value opportunities within the financial services sector, navigating complex institutional procurement cycles in the region.
• Own the regional roadmap by developing high-impact account plans and go-to-market tactics that penetrate top-tier financial institutions, ensuring Ripple’s cross-border and stablecoin solutions become the regional standard.
• Qualification of prospects to deep-dive needs assessments to rapidly convert complex regional opportunities into high-value, closed-won business for Ripple’s payment and liquidity solutions.
• Handle the effective and rapid movement of leads through sales process, including qualification of prospects; assessment of potential client needs; presentation of Ripple solutions; and expeditious closing of business.
• Maintain accurate and up-to-date sales pipeline forecasts daily, ensuring timely and detailed reporting of sales activities and outcomes.
• Conduct client site visits, deliver sales presentations, and perform product demonstrations to prospective clients, driving engagement and interest.
• Travel frequently across MEA to engage with customers and prospects.

WHAT YOU'LL BRING:

• Extensive experience within the Financial Services or Fintech ecosystem, with a sophisticated understanding of the regional banking landscape in the MEA.
• 8+ years of validated success in a consultative, enterprise-level sales role
• A proven track record of exceeding quotas by selling solutions to Financial Institutions
• Act as a regional subject matter expert on blockchain-enabled payments, translating Ripple’s product suite including stablecoin liquidity and digital asset custody, into high-impact value propositions for C-suite stakeholders
• Positive attitude with outstanding client relationship &leadership skills
• Demonstrated ability to balance multiple projects simultaneously and in a timely manner

Anaplan is seeking an Enterprise Account Executive to drive its growth and expand its presence in United Arab Emirates. 

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future.

This role will be a catalyst to Anaplan’s continued growth while leading digital transformation. Reporting directly to the RVP of Sales. You will have mostly greenfield accounts. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base.

Your Impact

• Engaging with targeted prospects and clients to identify broken business processes and position Anaplan’s unique ability to solve the problem,
• Build Anaplan’s business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution,
• Conduct highly effective presentations from Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions,
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions,
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business,
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts,
• Perform strategic sales planning, leading to accurate forecasting of the business,
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams.

Your Qualifications

• Excellent fluency in Arabic and English is mandatory
• Deep understanding of the UAE business landscape, including local market dynamics, stakeholder expectations, and commercial culture
• Extensive experience in consultative sales to Fortune 2000 companies, ideally in SaaS solutions (but not required),
• Shown success selling into Vice President / Senior Vice President buyers,
• Track record of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software),
• Domain understanding (Supply Chain, FP&A, Workforce Planning & Sales) and knowledge of how these functions plan, process work and make decisions,

Preferred Skills

• Experience with Outreach, SFDC, LinkedIn Sales Navigator a plus,
• Account Planning experience Altify, MEDDPICC, Miller Heiman.

#LI-Remote

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team Mission

We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales team in Dubai. In this role, you will own and grow a portfolio of our largest and most strategic accounts across the Middle East and Africa, building senior stakeholder relationships and driving measurable partner performance. 

You will lead joint business planning and QBRs, identify and execute growth initiatives end-to-end, and negotiate commercial improvements that unlock shared value. 

As a trusted advisor and informal team lead, you will collaborate closely with cross-functional partners, help remove execution blockers (including connectivity and operational topics where needed), and share best practices that elevate team performance and help scale what works.

Your Mission:

• Develop and maintain strong, long-lasting relationships with senior stakeholders (including C-suite), owning larger and more complex accounts.

• Own strategic account planning, including quarterly business reviews (QBRs), joint business plans, and executive-ready performance narratives.

• Identify and lead growth initiatives with your top accounts—from ideation and business case to implementation, project management, KPI tracking, and reporting.

• Leverage internal cross-functional partners (e.g., Operations, Content, Marketing, Product, Finance/Legal where needed) to unlock opportunities and remove blockers.

• Independently troubleshoot and resolve partner technical and operational issues to maintain strong performance (e.g., availability/pricing accuracy, connectivity via channel managers or API integrations, booking flow issues).

• Pitch and win defined opportunities such as onboarding new activities, increasing availability, and negotiating commercial improvements (e.g., commission, pricing and promo alignment, packaging/value-adds).

• Proactively solve customer and supplier issues, including maintaining a low cancellation rate and improving reliability/fulfillment.

• Lead through influence: role-model best practices and elevate team performance through coaching, knowledge sharing, and creating reusable playbooks/templates.

• Be an informal leader in the Dubai office: drive collaboration, share what works, and help the team execute at a consistently high bar.

• Review activity and account performance; provide regular reporting, insights, and recommendations to grow results and improve quality outcomes (e.g., ratings, cancellations, customer contacts).

• Adopt and champion AI-enabled tools and ways of working to improve account planning, execution speed, and the quality of insights shared with partners and internal stakeholders.

• Represent GetYourGuide at relevant regional events and conferences.

Your Toolkit:

• 6+ years of experience in Sales or Account Management, with a proven track record managing large, complex accounts

• 4+ years of experience in the tech industry (travel tech preferred)

• Experience working in the Middle East and/or Africa

• Fluent in English and Arabic (written and spoken)

• Strong relationship-building, communication, and problem-solving skills

• Proven stakeholder management skills, with the ability to influence internal decision-makers across functions

• Experience leading QBRs and building joint business plans with senior stakeholders

• Strong analytical and commercial acumen, including comfort with KPIs, performance analysis, and negotiations

• AI-curious and eager to learn, comfortable adopting new tools and experimenting with AI-enabled workflows to increase effectiveness and impact.

• Experience troubleshooting partner connectivity topics (e.g., channel managers / API integrations) is a plus

• Hold a valid driver’s license
  
  

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• Housing allowance
• Allowance for one flight home per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Business Developer - Institutional Solutions

Ebury Dubai - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Your primary mission is to fuel our growth engine. You will manage the top-of-funnel activity and support the end-to-end sales cycle for new institutional clients. Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

Lead Generation & Direct Outreach

• Identify and research target Fund Managers (VC/PE), HNWIs, and large corporates.
• Execute multi-channel outreach campaigns (email, LinkedIn, and cold calling) to secure discovery meetings.
• Articulate our value proposition effectively to C-suite executives and Investment Principals

Partnership Building

• Develop and nurture a "referral book" by building relationships with Corporate Service Providers, Law Firms, and Fund Administrators.
• Act as the face of the company at industry events and networking mixers to build brand presence.

Sales Cycle Management

• Qualify inbound inquiries and outbound leads to ensure a high-quality pipeline.
• Assist senior team members in preparing pitch decks, demos, and proposals.
• Maintain meticulous records in the CRM to ensure no lead falls through the cracks.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1
#LI-ONSITE

Business Developer / FX Sales Associate

Ebury Dubai - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets
• Real estate background is a plus

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1
#LI-ONSITE

At AKQA (part of WPP), we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.

This role is a dual role with both account leadership and new business being at the heart of The Senior Account Director holds a senior client leadership role within AKQA. You will be responsible and accountable to the General Manager and indirectly the AKQA MENA management team for client relationships and new business development. 

As a Senior Account Director in MENA, you will be responsible for building valuable long term client relationships by working with senior clients who understand the broader strategic opportunities of AKQA’s offering to their business. Your role focuses on providing strategic direction for each of your accounts and delivering imagination and innovation for the client’s business in partnership with the wider team. Your role will be particularly essential in navigating and building strong client relations with clients in the Kingdom, through work that resonates both locally as well as for audiences globally.

You will work closely with a growing, meritocratic team of talented individuals based both locally and across the MENA region. There will be the opportunity to learn and grow within a creative and technically advanced environment, with access to ongoing personal and professional development. At AKQA, we’re committed to your growth, as well as your wellbeing.

ROLE REQUIREMENTS

• Builds and maintains a deep and mutually beneficial client relationship; challenges clients; identifies opportunities, educates them, learns from them, understands key business issues and regularly plans and facilitates quarterly review sessions.
• Manager escalated client / project issues - acts as an escalation point for client and project related issues.
• Builds good relationships with team members, ensuring the team has a high level of morale.
• Identifies key business opportunities and ensures the full breadth and depth of AKQA resources are presented.
• Leadership and management of multi-disciplinary resources as and when they are engaged in client activity (project management, strategy, technology and creative).
• Conducts company performance reviews, sets SMART objectives and reviews regularly.
• Monthly financial tasks - complete monthly financial tasks such as revenue recognition and forecasting in a timely and accurate fashion.
• Ensures compliance with all internal account and project tracking procedures .
• Ensures client projects/activity is processed/billed in a timely and accurate manner.
• Regularly and consistently maintains reporting documents to manage clients and projects efficiently and professionally; forecasting, resourcing, status reporting and invoicing.
• Meets and exceeds revenue targets.
• High quality of project deliverables meets deadlines and works within estimations.
• Ensures projects are delivered in a timely and professional manner taking responsibility and accountability for all internal resources and costs used on client work.
• Ensures direct reports are meeting utilisation and billability targets, completing timesheets accurately.
• Fluent in English, both spoken and written. Fluency in spoken Arabic required.
• Previous experience in Saudi Arabia and/or the MENA region required.

 QUALITIES AND CHARACTERISTICS

• Extensive account management experience at a leading digital agency, professional services firm or similar organisation.
• Successful track record of building exceptional client relationships; necessary capability, presence and professionalism to inspire confidence and credibility with clients and colleagues.
• Experience in new business development, creating connections and responding to regional RFPs. 
• Understanding and experience of web/internet and marketing; experience in business strategy, information design, creative design and web technology (what we sell), as well as broad understanding of marketing/advertising elements of campaigns, annual plans, strategic goals and brand awareness.
• A passion for innovation and business strategy.
• Ability to build successful ‘trusted advisor’ relationships with key senior client contacts.

About Nintex:

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in Sales: 

For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you’ll be a part of a supportive and energetic environment that values your expertise and dedication. We’re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture. 

About the role:

The Strategic Value-Added Distributor (VAD) Account Manager is responsible for driving revenue growth and market expansion by managing the strategic relationship between Nintex and its distribution partners. This role focuses on orchestrating the VAD’s ecosystem to recruit, enable, and manage downstream resellers while ensuring a consistent lead generation engine and high-accuracy forecasting. 

Your contribution will be: 

• VAD Relationship Management:  

• Act as the primary point of contact to align Nintex strategy with the VAD’s business goals 

• Deliver a consistent "Rhythm of Business" (RoB) cadence through MBRs and QBRs performance reviews. 

• Territory & Revenue Growth:  

• Ownership of the indirect sales quota 

• Drive expansion plans within Emerging territories and ensure the VAD is meeting its minimum purchase commitments and sell-through targets. 

• VAD Enablement & Training: 

• Identify technical and sales competency gaps within the VAD and its reseller network 

• Coordinate with Pre-Sales and Enablement teams to deliver product training and certification programs. 

• Lead Generation & Pipeline Marketing:  

• Collaborate with VAD’s marketing team to design and execute co-branded campaigns, webinars, and events to build a sustainable sales pipeline. 

• Sales Governance & Conflict Resolution:  

• Maintain the integrity of the distribution strategy by resolving channel conflicts between VADs, Tier-2 partners, or direct sales teams 

• Ensure all dealings are transparent and documented in CRM. 

• Forecasting & Data Integrity:  

• Manage the "Run Rate" forecasting model 

• Provide weekly accuracy reports on VAD-led opportunities to the Regional Sales Director. 

To be successful, we think you need: 

• Bachelor’s degree in business, Commerce, International Markets, or a related IT discipline. 

• Proven track record in Channel Management or Strategic Account Management within Software/SaaS industries 

• Extensive experience working with high-complexity sales frameworks (e.g., MEDDPICC, SPIN, or Challenger Sale). 

• Fluency in English and additional regional languages (e.g., Arabic or French) is highly preferred for Emerging Markets’ coverage. 

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

• Business development - Acquire new accounts across UAE (prospecting, targeting, pitching, contract negotiations, go-live)
• Build and manage relationships with existing tier 1 clients  
• Achieve monthly Revenue targets through existing and new B2B clients
• Commercial understanding and handling negotiations with clients
• Coordinate with operations / logistics team internally for support to make sure that the pitches are made at the right commercials
• Coordinate with Legal internally for contract closures

• 2-3 years of Account Management/Sales experience from non food B2B, Ecommerce or on-demand logistics industry
• High performer – track record of generating revenue for businesses
• Business development mindset coupled with Operational detail orientation
• Target oriented & Problem solver
• Energetic and excited about joining a startup environment

• # of new orders in off peak
• Revenue from existing and new clients
• % Gross profit
• Gross Revenue growth from existing and new clients
• Daily order order volume growth 
• Full P&L responsibility of your portfolio
• What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the role

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.

What you'll do

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution

What you'll need

• 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
• Strong analytical and problem-solving skills with the ability to interpret complex data
• Excellent communication and interpersonal skills with a client-first mindset
• Proven experience managing senior stakeholders and driving commercial outcomes
• Ability to work independently in a fast-paced, high-growth environment
• Bachelor's degree in Business, Marketing, or a related field

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

RAPP MENA is seeking a Community Manager (Executive) to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.

This role requires bilingual communication skills (Arabic & English) and the ability to operate within a structured, SLA-driven environment.

YOUR RESPONSIBILITIES:

• Manage daily community engagement and social customer support across assigned platforms
• Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
• Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
• Support always-on social activity and campaign launches with timely, real-time engagement
• Coordinate with internal social, content, and account teams to resolve customer issues
• Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
• Follow defined governance processes, approval workflows, and platform best practices
• Ensure consistent quality, accuracy, and responsiveness across all community interactions

REQUIRED SKILLS:

• 1–3 years’ experience in community management, social media, or social customer support roles
• Experience supporting enterprise or high-volume accounts
• Strong understanding of major social platforms and customer engagement best practices
• Written communication skills (Arabic required; English essential)
• Comfortable managing customer-facing interactions in a structured, process-driven environment
• Organized, reliable, and able to work independently within defined SLAs and workflows
• Hands-on experience using community management, moderation, or social support tools
  (e.g. Sprinklr, Sprout Social, Emplify, or similar platforms)
• Ability to adapt quickly to new tools and reporting workflows used by the agency or client

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. Our early team includes operators from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and more. We’re backed by Accel, Lightspeed, NFX, and other top-tier investors.

The Problem You’ll Solve

OpenFX can already move money cross-border. But without a world-class collections (Pay-In) layer, we’re missing the front door of the funds flow. Building this unlocks a new category of clients (global platforms, marketplaces, remitters, enterprises) and makes OpenFX materially stickier: once customers collect through us, their entire flow runs on our rails.

Most global businesses still collect money like it’s 2008: opening local bank accounts country-by-country, reconciling fragmented bank statements, and wiring funds back to HQ with delays, hidden fees, and constant operational breakage. If you have hundreds of thousands of customers across countries, “collections” becomes a full-time organisation, just to get paid and understand who paid you.

You'll build the product that fixes this. By owning Pay-Ins end-to-end, from local fiat rails and virtual accounts to fiat→stablecoin routing, to reconciliation that finance teams can close books with, you'll unlock a new category of customers (global platforms, marketplaces, remitters, enterprises) and make OpenFX the default operating system for their global treasury.

What you’ll own

You'll be the directly responsible individual for the Pay-Ins charter, from strategy through execution. Ownership isn't about shipping features, it's about delivering outcomes. This means:

Launch Pay-In v1 across priority rails

1. Enable customers to collect money in their local markets without opening local bank accounts.
2. Launch Pay-In collections through virtual accounts infrastructure on key fiat rails. e.g., ACH/Wire (USD), SEPA (EUR), SPEI (MXN), etc. and then expand.
3. Define what “live” means: onboarding, limits, payment references, exceptions, refunds/returns, SLAs, and support playbooks.
   
   

Smart Order Routing automation

1. Allow customers to programmatically route collected funds to any destination with zero manual intervention.
2. Design and build infrastructure that will be used by clients to decide  how funds received into virtual accounts can be converted and routed:
• fiat → stablecoin → on-chain wallet, and/or
• stablecoin → fiat rails for payouts
3. Own the product decisions and the integration path with the underlying virtual account + on/off-ramp infrastructure.
   
   

Payment tracking + reconciliation that scales globally

1. Build end-to-end observability for customers: who paid, when, in what currency, what fee/FX was applied, and where it settled.
2. Ship reconciliation primitives: payment references, statement mapping, webhooks, reporting exports, and exception workflows.

What success looks like

12 months in, you’ll know you’re succeeding if:

• $5B+/month Pay-In volume processed across local rails (with a clear path to $20B/month next quarter).
• 6+ pay-in rails live and operational (e.g., ACH, Wire, SEPA, SPEI + 2 more), each with defined SLAs, monitoring, and incident playbooks.
• p95 latency <10 minutes for automated flows (fiat received → virtual account credited → routed to destination)
• 8–10 enterprise customers live, with 3+ doing >$1B+/month in collections through OpenFX infrastructure. 
• Onboarding time < 14 days for a standard Pay-In integration (from kickoff to first money collected), measured and improving.
• Auto-reconciliation rate ≥ 95% (payments matched without manual ops), with clear exception workflows for the remaining cases.

Your first 90 days (what you’ll do)

Month 1: Discover and choose the wedge

• You'll conduct 15-20 deep discovery sessions with clients/prospects (marketplaces, enterprises, remitters, payment processors). 
• You'll map the current state: how they collect, reconcile, repatriate funds, and where it breaks. Then you'll let the data, not the loudest voice, decide which rails and geographies to prioritize.
• You choose v1 rails based on demand, feasibility, and unit economics and you can defend that choice with numbers.

Month 2: Align & Plan

• Write a clear PRD and One Pager that articulates the Job to Be Done, Desired Outcomes, and SMART success metrics. Publish Pay-In API + workflow spec (payment references, webhooks, reconciliation model, exceptions)
• Define the fiat→stablecoin routing policy and the customer configuration surface.
• Bring Legal, Compliance, Ops, and Partnerships into the room during definition, and solve constraints before engineering starts coding.

Month 3-6: Build & Execute

• Rail #1 in development with an integration test plan and a launch readiness checklist.
• Ensure Ops is trained, FAQs are written, and support playbooks are documented before go-live.
• First lighthouse customer committed to a timeline (integration + go-live criteria).
• Weekly metrics review cadence established (latency, failure modes, reconciliation breaks, support volume).
• Begin expansion to Rails #2 and #3 based on customer feedback and pipeline demand.

Requirements

Non-negotiable

• You’ve shipped payments products (API-first) where reliability, exceptions, and reconciliation matter.
• You write crisp, technically grounded specs and can drive hard tradeoffs across product/engineering/ops/compliance.
• You've been the DRI for a product line, owning adoption, volume, reliability, and unit economics, not just roadmaps. You measure success by data, write post-mortems when hypotheses fail, and iterate rapidly.
• You know how to uncover real customer pain. You ask, "Show me how you currently reconcile these payments", instead of "Would you use this feature?" You distinguish between what customers say they want and what their behavior reveals they actually need.

Preferred (helps you ramp faster)

• Experience with local payment rails (ACH, Wire, SEPA, SPEI, Pix, FPS, NEFT/UPI etc.) and bank/payment partner integrations.
• Exposure to virtual accounts, treasury/ledgering, or reconciliation-heavy products.
• Familiarity with stablecoin rails/on-off ramps (helpful, not required).

Not required

• MBA, pedigree, or a certain number of years. We care what you’ve built and owned.

Why This Opportunity Is Rare

• Speed: OpenFX went from $0 to $40B+ in annualized volume in under two years. We don’t do “multi-quarter discovery.” If the opportunity is real, we ship. You’ll take Pay-Ins from charter to production fast, and you’ll feel the impact in weeks, not years.
• Access: You’ll work directly with leadership and the teams that matter: clients, partnerships, compliance, ops, and engineering. You’ll sit in enterprise discovery calls, negotiate rails/partner constraints, and get lighthouse customers live yourself. No layers. No politics.
• Leverage: Pay-Ins is the front door of the money flow. If we win here, customers don’t just move money with OpenFX. They collect through us, reconcile through us, and then route funds globally through our rails. This turns OpenFX from “a provider” into the default operating system for global collections and treasury.
• Upside: Early equity in a company scaling faster than most fintechs in the category. If we win, you’ll have built a product line that becomes foundational to how global businesses get paid. If we lose, you’ll still have shipped infrastructure that moved billions - across rails, currencies, and compliance regimes.

If you want to build the collections layer that makes global money movement actually work, at scale, apply.

Senior Account Manager, MENA

About Us:

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets, and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

BlackSky is seeking a Senior Account Manager who will be responsible for managing and growing relationships with key BlackSky government customer accounts and communicating the business and mission value of BlackSky’s imagery and analytics products. A successful candidate will serve as the voice of the customer within BlackSky, ensuring strong alignment between customer mission needs, program execution, and BlackSky’s commercial objectives.

This role is ideal for a government-facing account leader who understands how geospatial intelligence, imagery, and analytics are used in real-world operations and can translate those needs into long-term, high-value customer partnerships. This is a highly visible role that will directly contribute to customer satisfaction, renewals, and the continued expansion of BlackSky’s presence across government and defense organizations. 

This role reports to the Senior Director, Account Management and is a remote role based in-region in the UAE supporting international customers in the MENA region and will partner closely with BlackSky’s Customer Program and Success teams and the broader Account Management team. Relocation is not provided for this position, candidates need to be already located in the UAE.

Responsibilities:

• Manage customer relationships for key international government customers.
• Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership, program managers, and mission users.
• Act as the voice of the customer inside BlackSky by bringing customer feedback, needs, and risks to internal teams to influence priorities and deliveries.
• Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
• Build and maintain strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
• Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
• Drive customer satisfaction, renewals, and long-term retention across assigned accounts.
• Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
• Identify and engage key stakeholders within each account, including technical, operational, and leadership decision-makers.
• Proactively identify and resolve issues that could impact customer satisfaction, delivery, or renewal outcomes.
• Other job-related duties as assigned.

Required Qualifications:

• Bachelor’s degree in a business or analytical field.
• A minimum of eight (8) years of experience in Account Management, Customer Success, Program Management, or a related client-facing role supporting government or defense customers.
• At least five (5) years of experience delivering geospatial or imagery products and services.
• At least 3-5 years of experience in managing government and/or large commercial accounts, with demonstrated responsibility for renewals, expansions, and ongoing account health.
• Direct experience supporting international Ministries of Defense.
• Experience owning one or more strategic customer accounts with multiple stakeholders (e.g., programs managers, operators, analysts, or leadership).
• Demonstrated responsibility for revenue or contract performance, such as renewals, program extensions, task orders, or account growth.
• Experience coordinating cross-functional team to deliver against customer requirements and milestones.
• Previous experience with the Department of Defense and/or international ministries of defense.
• Ability to translate customer mission needs into product or service requirements, including communicating priorities, risks, and delivery timelines.
• Excellent oral and written communication skills; fluent in English.
• Proven record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
• Patient, adaptable and comfortable operating in dynamic, mission-driven environments.

Preferred Qualifications:

• Fluent in Arabic.
• Previous military or government service supporting imagery, intelligence, ISR, or geospatial operations.
• Direct experience working with imagery, remote sensing, or imagery analytics in an operational, analytical, or programmatic capacity.
• Master’s Degree in a quantitative field or MBA.
• Experience working with international defense or intelligence organizations.
• Experience supporting high-growth, technology-driven organizations.
• Ability to operate independently in a fast-moving, ambiguous environment while managing multiple high-value customers.
• Ability to anticipate customer needs and direction.

Job Purpose:

The Sales Manager will be responsible for retention and growth of key accounts as well as the generation of revenue from new businesses for the dmg Asia Education Portfolio. This role will have to close high-value deals with large, blue-chip companies at senior management or director level. This role has no direct management responsibility but will involve mentoring of early career individuals.

Key Accountabilities:

• Managing a portfolio of key accounts with five and six figure contract value effectively
• Cultivate strong relationships with multiple senior stakeholders with a consultative approach
• Achieving and exceeding agreed show and personal revenue and profit targets
• Undertaking research to understand the market objectives, aims and ambitions of your client base
• To work closely with and within each business to identify its aims, objectives and requirements
• Tailor opportunities available, creating strong partnership propositions
• To identify new sales opportunities and develop them into long-term relationships
• Work closely with other departments, content, marketing, and sales to operate as one team.
• Open to taking on leadership and support of leadership roles on occasion
• Open to mentoring others
• Attend events and liaising with exhibitor and sponsor clients onsite to ensure that their contract is fulfilled and all their concerns and needs are addressed.
• Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of assigned conferences for developments and trends in the industry.

Job Context:

We are looking for an experienced and influential individual with excellent working relationships within both the Education (particularly oil & gas, renewables) and event organisation sectors, with proven event business development skills. We expect the new team member to be a proactive hunter, an ambitious individual to expand dmg Asia’s multi-million portfolio, with attractive awards for meeting and exceeding targets. There is also robust opportunity for you to grow into a leadership role, were this your next career objective. 

Qualifications, Experience, & Skills:

Key requirements for the role
•Extensive experience (6 years) in B2B conference and exhibition sponsorship sales, which should mainly and/or most recently have occurred within the Education sector
•Strong knowledge of and familiarity with the dynamics throughout the traditional Education sector and, ideally, in new areas of renewable Education
•A solid understanding of the Education market from both commercial and technical perspectives
•Previous senior responsibility for ambitious sales targets, demonstrating ability to consistently meet and exceed these targets
•Previous experience having trained salespeople and having developed a methodology/material that are instrumental in this process
•Ability and proven experience of working with a wide range of cultures
Personal Attributes
•Customer Focused – put the customer at the heart of everything we do, rapport building, post-sale relationship management, account management
•Harding working - Strong work ethic representing our industry leading brands
•Studious - Desire to learn and embrace best practice within your discipline
•Respectful – demonstrate consistency and reliability in all areas
•Collaborative – display open communication and innovation
•Proactive – take initiative on opportunities and test your ideas
•Efficient – display excellent time management and prioritisation
•Effective – focusing on the right things at the right time to deliver the best results
•Entrepreneurial - agile, adaptable, innovative, proactive
•Professional – accountable, responsible, reliable, consistent, attention to detail, trustworthy
•Disciplined – time management, drive, focus, organised, work ethic, efficiency
•Positive – resilient, adaptable, flexible, Education, passion
Technical abilities
•Sales ability – questioning skills, proposal writing, objection handling, urgency, presentation skills, closing, building value, negotiating 
•Pipeline management/forecasting
•Sales planning – lead sourcing, researching, market mapping, positioning
•Business Insight – market/industry, product, customer
•IT Skills – MS Office, CRM systems

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What you'll do

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What you'll need

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Candidate must be fluent in Arabic
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor's degree in Business, Economics, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

We are a global industry-leading exchange dedicated to providing institutional-grade infrastructure for the digital asset economy. As we expand our reach into the CIS region, we are seeking an Institutional BD Manager to drive our growth among high-velocity market participants. You will be the primary point of contact for hedge funds, family offices, and asset managers, bridging the gap between our world-class liquidity and the unique needs of the Eastern European and CIS institutional landscape.

Core Responsibilities

• Identify, pitch, and onboard top-tier institutional clients, including hedge funds, family offices, and proprietary trading firms within the CIS region.

• Act as the strategic partner for our institutional clients, ensuring they have deep access to our liquidity, API infrastructure, and bespoke trading services.

• Develop and execute a comprehensive business development strategy tailored to the Russian-speaking market, navigating local business nuances and institutional requirements.

• Collaborate with our product and engineering teams to communicate client feedback, helping to shape our institutional suite (e.g., sub-account structures, custody solutions, and prime brokerage services).

• Represent the exchange at key regional industry events and private institutional forums to build a high-trust network of decision-makers.

Who You Are

• You understand the language of high finance—specifically the requirements for slippage, latency, security, and reporting that institutional traders demand.

• You possess a deep cultural and professional understanding of the CIS market, enabling you to build long-term, high-trust relationships with sophisticated investors.

• You don't just "sell"; you consult. You understand how to map our technical capabilities to a fund's specific investment strategy.

• You thrive in a high-stakes environment where your performance is measured by the growth of institutional volume and assets under management (AUM).

Requirements

• Native-level Russian fluency (written and spoken) and professional-level English.

• 5+ years of experience in Institutional Sales, Business Development, or Prime Brokerage (Traditional Finance or Crypto).

• An established network of contacts within the CIS hedge fund and family office ecosystem.

• Strong understanding of exchange operations, including API connectivity, margin trading, and custody frameworks.

• Ability to work effectively in a remote-first, fast-paced global team across various time zones.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

More about the role:

This Account Manager role is pivotal for driving internal and external Sustainability communications. The successful candidate will be a skilled in developing content, utilizing strong interpersonal and organizational abilities to effectively collaborate with diverse stakeholders. This position involves comprehensive communication planning, strategic PR development, and meticulous project management to ensure successful campaign execution and strong client relationships.

What you'll do:

• Draft, review, and edit diverse communication materials, including press releases, newsletters, and social media content.
• Develop key messages and ensure all content aligns with brand guidelines and strategic objectives.
• Contribute to the strategic planning and execution of multi-channel communication campaigns.
• Develop comprehensive PR strategies and plans, identifying target audiences and communication channels.
• Coordinate and manage multiple communication projects, campaigns, and events from inception to completion.
• Analyze data (e.g., survey results, campaign metrics) to derive actionable insights and inform decision-making.
• Serve as the main point of contact, building strong client relationships and providing strategic PR counsel.
• Proactively engage with and manage relationships across internal teams, external partners, agencies, and vendors

Experience that contributes to success:

• Proven experience in content creation, drafting, reviewing, and editing a wide range of communication materials.
• Demonstrated ability to develop key messages and ensure brand and strategic alignment.
• A track record of managing multiple communication projects and campaigns with a focus on accuracy and timely delivery.
• Strong analytical skills, capable of interpreting data to inform strategic decisions.
• Exceptional interpersonal and communication skills to build and maintain strong client and stakeholder relationships.
• Ability to provide strategic PR counsel and effectively manage client needs and challenges.
• Experience fostering positive relationships with all stakeholders, facilitating approvals, and promoting collaboration.
• Professional and calm approach to managing conflicts and difficult client issues.

#LI-RE1 

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader, providing enterprise-level cybersecurity tools for the Managed Services Provider (MSP) industry to improve the security of servers and endpoints. ThreatLocker’s combined Application Whitelisting, Ringfencing™, Storage Control and Privileged Access Management solutions are leading the cybersecurity market towards a more secure approach of blocking unknown application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Account Manager will drive retention and growth amongst our clientele. The ideal candidate will have the ability to identify and understand business needs, and provide viable solutions to our customer base.

 The role will be based in Dubai and is an in-office position.

JOB SCOPE

ThreatLocker's Account Manager is responsible for, but not limited to:

• Working with the Account Executive and internal team, interfacing with clients and partner agencies to ensure projects are on target with objectives, budget, and schedule. 
•  Establishing and maintaining a direct relationship with the client and partner agencies through monthly or quarterly meetings. 
• Creating client communications relating to purpose, rationale, needs, and due dates. 
• Supporting in the pre-sales cycle in deployment of and securing agents and/or licenses purchased by clients. Leading communications efforts with Solution Engineers on reporting on secured licenses. 
• Initiating and managing processes related to pricing, invoicing, and budgets, to obtain approvals. Supporting the team in developing new or renewal contracts, and relaying changes to appropriate stakeholders. 
• Supporting Account Executive in developing strategic proposals. 
• Partnering with Operations and Sales on managing the relationship, issues, and questions of clients/partners. 
• Tracking client/partner metrics to understand their success, issues, and growth opportunities. 
• Travelling accross target GCC Markets to meet with customers, acquire feedback on partnership success, maintain strong relationships and discuss product expansion within accounts. 
• Consulting with clientele on product updates and features, and training appropriately. 
• Acting as an ambassador of ThreatLocker’s mission, brand, and product. 
• Escalating customer issues through technical channels, management, and other avenues to ensure issue resolution is reached.

REQUIRED QUALIFICATIONS

• Arabic Speaking is Mandatory 
• Minimum of 2 years of experience in account management 
• Proficient in Microsoft Suite applications (i.e. Excel, Word, PowerPoint) 
• Able to manage and direct resources to aid client in achieving its marketing objectives, while managing a budget and timeline 
• Strong project management skills with the ability to manage multiple programs simultaneously. 
• Excellent communication skills- both written and verbal; strong presentation skills and ability to identify root causes 
• Strong interpersonal skills and the ability to influence external/internal stakeholders 
• Passion for sales and learning new technology. 
• Strong analytical skills and keen ability to problem solve 
• Highly motivated, goal oriented and self-starter 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

Employment is contingent upon successfully passing a background check following a conditional offer of employment. Final employment approval will be granted only upon receipt of satisfactory results.

More about the role:

This role offers the opportunity to develop under the guidance of some of the best in the industry and gain first-hand experience working on high-profile international brands. The Burson Consumer team offers exposure to globally recognised clients and campaigns centred upon performance and purpose, and the ability to work alongside a passionate, diverse, and empathetic supportive team.

We’re looking for a talented, creative, strategic, and passionate Senior Account Manager who can offer a skillset across B2B/corporate and consumer remits and campaigns. We are looking for someone with strong experience working with leading consumer brands, and a deep understanding of how corporate communications can work succinctly with consumer programmes. Having a passion for what drives consumer behaviour and shapes culture is essential for this role, as you will be working with several of the world’s most influential consumer brands.

What you'll do:

• Leading teams and client remits
• Leading a busy campaign project management and press offices, overseeing as well as sometimes handling both reactive and proactive media enquiries
• Strategic client advisory and planning
• Maintaining relationships and building media / influencer contacts to drive client coverage
• Reviewing and developing content
• Creative – confident generating ideas in response to client briefs
• Managing retainers and projects with ease, showing ability for account management from conception to completion, anticipating challenges and meeting deadlines

Experience that contributes to success:

• A passion for understanding consumers, culture, and what shapes demand
  • Strong experience working on consumer brands across corporate and consumer campaigns
  • Passionate about compelling content and working with media, influencers, and KOLs to deliver key content and messages  
• A confident client handler with the ability to share counsel
  • Ability to drive an account team, encouraging and supporting them on their journey
  • Proven ability to develop and execute strategic communication plans that align with client business objectives and market trends
  • Strong commercial acumen with experience in managing budgets, retainers, and identifying opportunities for account growth
  • Familiarity with PR measurement tools and a data-driven approach to demonstrating campaign performance and ROI

#LI-CY1

Account Manager – Energy & Industrials – Burson

Location: Dubai or Abu Dhabi, UAE

Who we are:
Burson is the global communications leader built to create value for clients through reputation. With highly specialised teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson operates under WPP (NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.   

More about the role

We are seeking a driven and experienced Account Manager to join our dynamic Energy & Industrials team. In this pivotal role, you will be the day-to-day champion for our clients across the energy, industrials, and sustainability sectors. You'll be instrumental in developing and executing impactful communications strategies, providing expert counsel, and driving media engagement to achieve tangible business outcomes in a fast-paced, high-volume environment.

What you’ll do:

• Serve as the day-to-day point of contact for a portfolio of clients across the Energy, Industrials, and Sustainability sectors.
• Oversee and manage account activities, ensuring projects are delivered on time and to the highest quality standards.

• Contribute to and implement integrated corporate communications strategies, ensuring clear business messaging and alignment with client objectives.

• Lead the placement and written development of high-impact thought leadership content, including op-eds and articles.
• Lead a comprehensive media relations activity, encompassing building media lists, proactive pitching, and journalist engagement.

• Actively mentor and guide junior team members, fostering their professional development and ensuring excellence in deliverables.

• Navigate and thrive in a client-servicing environment, efficiently managing multiple priorities and complex campaigns simultaneously.
• Build your knowledge and expertise in client-related sectors, proactively learning about latest developments, opportunities, and challenges that your clients may face

Experience that contributes to success

• Proven track record in communications, preferably supporting clients within renewable energy, sustainability, industrials, or technology sectors.
• Minimum of 3-5 years of progressive experience in communications and media relations, ideally from an agency background.
• Prior experience at an experienced Senior Account Executive (SAE) or Account Manager (AM) level is highly preferred.
• Demonstrated strong capabilities as a corporate communications and media relations operator, with a keen understanding of the evolving media landscape.
• Exceptional organizational skills, with the ability to manage complex projects, diverse client needs, and high-volume workloads effectively.
• A natural ability to build strong client relationships and provide confident, informed counsel.
• Proficiency in developing and executing B2B and Corporate communication strategies that drive measurable results.
• Bi-lingual (Arabic) preferred

#LI-RE1  

More about the role:

This role offers the opportunity to develop under the guidance of some of the best in the industry and gain first-hand experience working on high-profile international brands. The Burson Consumer team offers exposure to globally recognised clients and campaigns centred upon performance and purpose, and the ability to work alongside a passionate, diverse, and empathetic supportive team.

We’re looking for a talented, creative, strategic, and passionate Account Manager who can offer a skillset across B2B/corporate and consumer campaigns. You will have clear experience working with leading consumer brands, and an understanding of how corporate communications can work succinctly with consumer programmes. Having a passion for what drives consumer behaviour and shapes culture is essential for this role, as you will be working with several of the world’s most influential consumer brands.

What you'll do:

• Managing a busy press office, handling both reactive and proactive media enquiries
• Maintaining relationships and building media / influencer contacts to drive client coverage
• Campaign and events management
• Editing and approving copy for articles, press releases, and event materials
• Proactively developing and managing client correspondence and campaign programmes
• Maintaining and managing accounts, ensuring the details of administration and execution are delivered with aplomb
• Creative – confident generating ideas in response to client briefs
• Managing retainers and projects with ease, showing ability for account management from conception to completion, anticipating challenges and meeting deadlines

Experience that contributes to success:

• A passion for understanding consumers, culture, and what shapes demand
• Proven experience working on consumer brands across corporate and consumer campaigns
• Passionate about media relations and what it can achieve for clients, as well as proactive and creative in pitching
• A confident client handler with the ability to share counsel
• Ability to drive a junior account team, encouraging and supporting them on their journey
• Proven ability to develop and execute strategic communication plans that align with client business objectives and market trends
• Strong commercial acumen with experience in managing budgets, retainers, and identifying opportunities for account growth
• Familiarity with PR measurement tools and a data-driven approach to demonstrating campaign performance and ROI

#LI-CY1 

More about the role:

This role offers the opportunity to develop under the guidance of some of the best in the industry and gain first-hand experience working on high-profile international brands. The Burson Consumer team offers exposure to globally recognised clients and campaigns centred upon performance and purpose, and the ability to work alongside a passionate, diverse, and empathetic supportive team.

We’re looking for a talented, creative, strategic, and passionate Senior Account Manager who can offer a skillset across B2B/corporate and consumer remits and campaigns. We are looking for someone with strong experience working with leading consumer brands, and a deep understanding of how corporate communications can work succinctly with consumer programmes. Having a passion for what drives consumer behaviour and shapes culture is essential for this role, as you will be working with several of the world’s most influential consumer brands.

What you'll do:

• Leading teams and client remits
• Leading a busy campaign project management and press offices, overseeing as well as sometimes handling both reactive and proactive media enquiries
• Strategic client advisory and planning
• Maintaining relationships and building media / influencer contacts to drive client coverage
• Reviewing and developing content
• Creative – confident generating ideas in response to client briefs
• Managing retainers and projects with ease, showing ability for account management from conception to completion, anticipating challenges and meeting deadlines

Experience that contributes to success:

• A passion for understanding consumers, culture, and what shapes demand
• Strong experience working on consumer brands across corporate and consumer campaigns
• Passionate about compelling content and working with media, influencers, and KOLs to deliver key content and messages  
• A confident client handler with the ability to share counsel
• Ability to drive an account team, encouraging and supporting them on their journey
• Proven ability to develop and execute strategic communication plans that align with client business objectives and market trends
• Strong commercial acumen with experience in managing budgets, retainers, and identifying opportunities for account growth
• Familiarity with PR measurement tools and a data-driven approach to demonstrating campaign performance and ROI

#LI-CY1

Senior Account Manager – Energy & Industrials – Burson

Location: Dubai or Abu Dhabi, UAE

Who we are:
Burson is the global communications leader built to create value for clients through reputation. With highly specialised teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson operates under WPP (NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.   

More about the role

We are looking for a skilled Senior Account Manager to join our leading Energy & Industrials Communications team. In this role, you will lead a team to oversee key client relationships, provide solid counsel and drive well-crafted communications plans across the energy, industrials, and sustainability sectors. You will be instrumental in delivering communication strategies and campaigns, shaping narratives, and contributing to client’s business goals through communications within a talented and passionate team.

What you’ll do:

• Oversee and manage a portfolio of high-profile clients within the Energy, Industrials, and Sustainability sectors to ensure the highest standards of project delivery, timeline management, and budget management.
• Contribute to and implement integrated corporate communications strategies, ensuring clear business messaging and alignment with client objectives.
• Work with senior colleagues to provide solid counsel to clients on reputation management, complex crisis communications, and C-suite thought leadership.
• Spearhead the written development and placement of high-impact thought leadership content, including executive op-eds, articles, and research reports.
• Oversee and manage comprehensive media relations activity, including pitching, executive profiling, and handling media interactions.
• Serve as a key leader within the team, actively mentoring, developing, and overseeing the work of junior account team members.
• Contribute to new business development efforts, leveraging sector expertise to contribute to strategic and creative proposals for new clients.
• Build your knowledge and expertise in client-related sectors, proactively learning about latest developments, opportunities, and challenges that your clients may face

Experience that contributes to success

• Proven experience (5+ years) in communications and media relations, with exposure to the energy, industrials, renewables, sustainability, or technology sectors.
• Demonstrates experience operating at an experienced Account Manager or Senior Account Manager level or equivalent, preferably within a fast-paced agency environment.
• Proven expertise in developing and executing complex Corporate and B2B communications programs with tangible, impactful results.
• A strong track record in client and issues management, providing calm and effective counsel to senior clients.
• Exceptional media relations capabilities, including a deep network of contacts and an effective approach to media engagement and thought leadership.
• Outstanding leadership and mentoring skills, with the ability to inspire, guide, and develop a high-performing team.
• Superior organizational abilities, adept at managing multiple complex client projects and delivering under pressure in a high-volume setting.
• Bi-lingual (Arabic) is a significant plus

 #LI-RE1 

Position Overview: The Technical Client Account Manager will be responsible for ensuring that our clients achieve their desired outcomes and realize the full value of our solutions and services. This role combines customer advocacy, technical expertise to enhance customer engagement and retention in a competitive market and also has a sales mindset for revenue expansion in the region.

Key Responsibilities:

• Customer Onboarding: Own the onboarding process, ensuring that customers are effectively integrated and trained on our solutions.
• Relationship Management: Foster strong relationships with key customer stakeholders, acting as a trusted advisor to understand their needs and challenges.
• Proactive Engagement: Monitor customer health metrics and proactively address issues, providing guidance on best practices and optimization strategies.
• Conduct Business Reviews: Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
• Internal Collaboration: Work closely with sales, product, and technical teams to ensure a seamless customer experience and to gather feedback for product improvement.
• Technical Expertise: Demonstrate value - Triage customer portals on a regular basis and share critical threats reports.
• Customer Advocacy: Serve as the voice of the customer within the organization, advocating for their needs and ensuring alignment with our business objectives.
• Reporting and Metrics: Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
• Revenue target: Ensure timely renewals and carry targets for regional NRR achievement and expansion quota. Identify and drive upsell and cross-sell opportunities through consultative engagement and by demonstrating the ROI of CloudSEK’s solutions.
• Maintain partner relationships: Collaborate with the partners for smooth renewal and develop a winning strategy for revenue expansion.
• Customer Engagement: Organize customer engagement events in collaboration with the marketing team.

Qualifications:

• Proven experience in customer success and client account management in the cybersecurity industry.
• Strong understanding of cybersecurity concepts, technologies, and market trends.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong negotiation skills
• Analytical mindset with the ability to derive insights from data to drive decisions and improvements.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• 5+ years experience in cybersecurity, client facing roles
• Bachelor’s degree in Cybersecurity, Technology is preferred