RAPP
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that values diversity and emphasizes personal well-being.
RAPP is part of the global network Omnicom and is part of the OPMG Group of Companies. To learn more, visit www.rapp.com
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RAPP Chicago is looking for a Director, Technology Data to join our award-winning Technology team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
We are seeking a highly experienced Data Architect to guide our organization in designing, implementing, and optimizing enterprise data architecture. This role is critical in shaping data strategy, ensuring scalability, and enabling advanced analytics and AI-driven solutions. As a Data Architect, you will provide thought leadership, evaluate current systems, and recommend best practices to maximize the value of data assets.
YOUR RESPONSIBILITIES:
- Strategic Data Architecture
- Define and implement enterprise-wide data architecture strategy aligned with business goals.
- Develop and maintain data models (conceptual, logical, physical) that support operational and analytical needs.
- Evaluate emerging data technologies and recommend adoption strategies.
- Consulting & Advisory
- Assess current state of data platforms, pipelines, and governance frameworks.
- Provide expert recommendations to improve scalability, security, and performance.
- Advise executives and stakeholders on data modernization initiatives (e.g., cloud migration, data mesh, data fabric).
- Data Management & Governance
- Establish standards for data quality, metadata management, lineage, and master data.
- Partner with data governance teams to ensure compliance with regulatory and security requirements (e.g., GDPR, CCPA, HIPAA).
- Solution Design & Delivery
- Design and oversee implementation of data warehouses, data lakes, and streaming platforms.
- Ensure integration across structured, semi-structured, and unstructured data sources.
- Define reference architectures and reusable frameworks for data pipelines and APIs.
- Collaboration & Leadership
- Partner with business units, engineering teams, and analytics teams to ensure solutions meet requirements.
- Mentor and guide data engineers, analysts, and architects on best practices.
REQUIRED SKILLS:
- 7+ years of experience in data architecture, data engineering, or related fields.
- Proven expertise in cloud platforms (AWS, Azure, GCP) and modern data stack technologies (Snowflake, Databricks, Apache Spark, Kafka, etc.)
- Strong knowledge of data modeling, ETL/ELT, and API-based integrations.
- Strong programming skills in multiple languages such as Python, SQL, Scala, or Java
- Solid understanding of data governance, security, and compliance frameworks.
- Experience with enterprise data governance, security frameworks, and regulatory compliance (GDPR, CCPA, etc.)
- Demonstrated ability to translate business requirements into technical solutions and communicate complex concepts to non-technical stakeholders
Preferred Qualifications
- Experience with AI/ML data readiness and MLOps integration.
- Experience with data mesh architectures, event-driven systems, and microservices patterns
- Strong background in data privacy, security, and compliance frameworks
- Previous experience in consulting or agency environments serving multiple clients and use cases
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $126,000 - $138,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
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RAPP Chicago is looking for a Director, Program Management to join our award-winning Program Management team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
As a Director, Program Management, you are the orchestrator of the client programs – you’re the one who knows how to make things happen. You’re the master of the execution and process from project initiation to program delivery. You are passionate about the space from innovative, data-driven digital, platform and CRM programs. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.
YOUR RESPONSIBILITIES:
- Drives operational planning and execution across multiple business units, for simultaneous and often complex integrated projects/programs.
- Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, scopes of work and timelines.
- Resolves issues large and small, under normal and adverse conditions. Able to expand risk identification across programs and solution cross-functionally.
- Commercially manages and analyzes the account (resource, vendor, budget management) for the benefit of the financial health of the account and the agency.
- Work with Product Team in Managing and Prioritizing Program Backlogs
- Plan and Coordinate Delivery of Business Goals and Requirements
- Takes accountability for project communication, collaborating with all departments from start through completion. Escalates as necessary to ensure integrity of client scopes and agency profitability, with a clear and informed point of view on how to address.
- Leads resource management for account(s), partnering with Resource Manager and department leads, to ensure efficient and effective use of agency talent.
- Leads and develops direct reports to ensure compliance of departmental and agency policies and expectations, building the next generation of RAPPers.
- Is a champion of the agency process and quality work – and is responsible for optimizing workflow.
REQUIRED SKILLS:
- 8+ years years related project management experience ideally in personalized CRM campaign management, and digital platform development at an advertising or media agency.
- Deep knowledge of web technologies and enterprise software.
- Understanding of system and platform technical resourcing, capabilities and management of teams
- Evidence of working with project management methodologies and tools.
- Skilled and experienced building strong working relationships with internal and external team(s) to manage needs and expectations throughout project lifecycle.
- Strong communication and presentations skills – capable of presenting solutions in a clear, logical manner with an informed POV. Negotiates scopes and timelines.
- Excellent risk management and negotiation skills.
- Excellent leadership skills with and ability/desire to mentor PM talent.
- Commercially minded and capable of identifying business and growth opportunities.
- Scrum certification (CSM) a plus.
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $150,000 - $155,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP is looking for Field Operations Specialists to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The FOS represents the face of the brand by conducting daily in-person aftersales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc.
Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership.
Expect to work with one of the hottest, largest, and most respected automotive brands and dealer bodies in the world.
YOUR RESPONSIBILITIES:
- Builds and maintains positive relationships with new and existing dealer clients
- Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, offers, and cadence
- Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
- Understands and drives key performance indicator (KPI) improvement
- Examines client performance (reporting, direct observation, etc.) to identify areas of opportunity for improvement within the fixed operations
- Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
- Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
- Strategizes aftersales marketing performance and solutions
- Identifies and recommends program changes and marketing strategies
- Maintains ongoing communication with different levels of dealership management at assigned dealership locations
- Manages the retention, product penetration, and growth of assigned dealerships
- Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
- Manages all customer issues and conflict resolution
- Enrolls new orders for retention programs and custom campaigns
- Achieves assigned sales and retention targets
- Writes and distributes contacts reports each day to each dealership and OEM field office personnel
- Receives and submits account updates, enhancements, and recommended changes
- Maintains dealer contacts and business activity in Salesforce.com on a regular basis
- Communicates all program changes, enhancements, and application bug fixes to the Account Management team
- Shares results-oriented OEM marketing solutions, effectiveness, and challenges
- Successful completion of required training program and assessments
- Other duties as assigned
REQUIRED SKILLS:
- Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent work experience
- Qualified candidates should have 5+ years of automotive / marketing experience
- Ability to drive and/or fly to assigned dealership locations, spend up to 75% of overnights in hotels, and maintain valid driver’s license
To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
- Ability to develop relationships with key decision-makers
- Build relationships with both internal and external customers
- Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
- Develop strategies, action plans, and metrics to monitor results
- Effectively communicate ideas, challenges, and solutions
- Communicate and give presentations in front of groups
- Effectively convey processes and training
- Listen to others and appropriately act on information provided
- Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
- Work autonomously with minimal supervision and under continual deadline pressure
- Work effectively in both a team and individual setting
- Work effectively in a fast-paced organization
- Use a variety of computer programs to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)
*Must be able to travel up to 75% of the time
Target Markets: Cincinnati Region. Field Operations Specialists should live in Detroit or Cleveland area
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $67,000 - $79,000. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Dallas is looking for an SVP, Client Leadership to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
This position will have oversight over RAPP’s TMNA responsibilities which is the CRM/Precision Marketing agency of record. RAPP’s support encompasses nearly every marketing business unit at TMNA (Toyota and Lexus) and Toyota Financial Services across Tier 1, 2 and Tier 3.
Support Toyota Motors North America (TMNA) overall mission to create the best Omni Channel Customer Experience, leveraging and identifying their data and marketing technology and data infrastructure. Guide the teams in enabling best-in-class marketing strategies to reach target audiences with precision, and effectively track, report and optimize each step of the customer journey.
Balance team leadership and managerial responsibilities with subject matter expertise in overseeing and supporting data and platform enablement deliverables. You’ll provide sound strategic guidance and leadership to your team, colleagues and senior level clients and other agency leaders. You will provide guidance to the day-to-day teams and senior leaders responsible for managing our clients’ business as well as build relationships with senior clients in our portfolio to identify opportunities for optimization and growth and be a trusted advisor as they lead their teams and organizational transformation. You will be an avid follower of shifts in the data/mar-tech environment and provide guidance to the team and clients as to how to adjust strategy to best position them in the context of these shifts. You will also educate the broader Account team to ensure we are delivering state-of-the-art counsel and content to our clients. You will serve as an agency leader and establish the performance and revenue growth of the account. You are a true leader who demonstrates passion in all that you do, an entrepreneur, an innovator, and a driver of growth for your clients’ businesses and RAPP’s.
YOUR RESPONSIBILITIES:
Delivery Management
- Develop a sound understanding of Toyota Motors North America and Toyota Financial Services’ business issues, industry, competitors, and brands to help guide clients with articulating their needs, and the agency in developing groundbreaking solutions.
- Ensure delivery roadmaps are aligned to client’s business needs and strategic business direction.
- Collaborate with the functional teams (experience strategy, creative, marketing operations, marketing science and technology) to garner a deep understanding of the current data and technology ecosystem as well as the vision for the future state in order to enhance capabilities for best-in-class marketing.
- Develop strategic initiatives to impact client business and drive agency growth.
- Hold teams accountable to deliver against client roadmaps and course correct as necessary.
- Oversee the field consultants which supports Toyota and Lexus’ fixed ops marketing programs
- Partner and provide direction with enterprise platform team on RAPP’s tier 3 Automated Marketing Platform.
- Partner closely with functional and agency leaders to ensure teams are working in an integrated manner to deliver against client goals.
- Communicate with credibility to garner trust with executive clients.
- Partner closely with other leaders to develop new tools/methodologies and improvements to ways of working that improve the agency’s – and clients’ performance and profitability.
- Bring past knowledge and experience of industry best practices to establish standard operating processes for monitoring performance and predicting anomalies in data and technical capabilities.
Business and Client Management
- Build and nurture strategic relationships with key decision makers as well as influencers in the client organization and agency partners.
- Understand the role data and technology platforms play within the clients marketing ecosystem and inspire clients as well as agency team to new, innovative marketing solutions aligned with the customer lifecycle.
- Identify organic growth opportunities and lead associated development plans.
- Consider all financial implications of business decisions and recommend solutions that protect and grow the agency’s bottom line longer term.
- Participate in new business efforts, supporting the internal team, and client.
Account Growth
- Set yearly engagement and development plans-core and growth elements
- Drive organic growth from Tier 1 and Tier 3 opportunities - identifying, and opening new revenue streams
- Track month to month commercials and course correct with team
- Drive new business, leading the brief, internal team, and client/prospect
- Lead the pitch, win the pitch, scoping, and implementation into the client.
Team Management
- Inspire teams to be marketing consultants in how we identify solutions
- Ensure level of presentations are elevated to a higher standard
- Provide hands-on inspirational strategic leadership and guidance for teams.
- Build strong working relationships with functional leads and team members.
- Keep leaders apprised of key client opportunities, potential risks and other nuances which could impact the health of the business or client deliverables.
- Set high standards of quality, develop, coach, and mentor talent.
- Work with Group SVP and Human Resources to identify, attract and retain talent.
- Provide inspiring team training and thoughtful input on career roadmaps.
- Allocate resources creatively, balancing client needs with profitability.
- Resolve conflict, reducing organization and interpersonal issues.
- Continually inspire teams to generate new ideas and evolve existing programs.
REQUIRED SKILLS:
- 15+ years experience managing clients in performance marketing
- Automotive OEM Experience desired across Tier 1, 2 and 3
- Experience in advertising/CRM/precision marketing/digital marketing/consulting/professional services
- Experience in managing organizations or multi-client services teams
- Experience in the application of multi-channel marketing programs in the areas of customer acquisition, retention and optimization
- Established track record of successful financial business growth
- Possess excellent planning, organizational, and problem solving skills.
- Must have leadership, coaching and mentoring qualities
- Excellent interpersonal, presentation and written skills
- Strong managerial skills – focus on, and commitment to, development and growth of talent
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $250.000 - $270,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
Company: Omnicom Precision Marketing Germany (RAPP)
Location: Berlin
Startdatum: frühestmöglich ab dem 1. August 2026.
Willkommen bei Omnicom Precision Marketing Germany
Omnicom Precision Marketing Germany vereint die führenden Digital- und Precision-Marketing-Agenturen von Omnicom unter einem Dach. Mit rund 700 Mitarbeitenden und als eine der größten Digitalagenturen Deutschlands bieten wir unseren Kund:innen integrierte End-to-End-Lösungen, die einfach, effizient und zukunftssicher sind.
Zu den Agenturmarken von Omnicom Precision Marketing Germany gehören Credera, Critical Mass, interone, MRM, RAPP, TLGG und TRACK.
Gemeinsam verbinden wir kreative Exzellenz, datengetriebenes Experience Design und modernste Technologie, um Ideen in wirkungsvolle Maßnahmen mit messbarem Impact zu verwandeln.
Deine Rolle
Zahlen erzählen Geschichten - und du magst es, sie zu lesen und zu verstehen? Du bringst Struktur ins Controlling, hast Spaß an Analysen und möchtest operative Budgets im Griff behalten? Dann bist du bei uns genau richtig - wir suchen dich als Job Controller zur Unterstützung unseres Controlling Teams.
Bewirb Dich! Auch, wenn das Profil auf den ersten Blick nicht zu 100% passt. Wir schätzen deine praktischen Erfahrungen und Fähigkeiten mehr als formale Abschlüsse.
Deine Aufgaben
- Du bist verantwortlich für das Reporting einzelner oder mehrerer Kunden und arbeitest eng mit den kundenverantwortlichen Projektmanager*innen innerhalb des OPM-Finanzteams
- Du stellst Kundenrechnungen im Finanzsystem D365 und stimmst offene Jobsalden mit den Projektmanager*innen ab
- Du unterstützt bei der Profitabilitätsanalyse der Kunden und erarbeitest Strategien, wie die Profitabilität ggfs. gehoben werden kann
- Du kontrollierst die Vollständigkeit von Stundenbuchungen und stellst sicher, dass die Finanzdirektor*in alle Daten für Analysen zur Verfügung hat
- Du unterstützt beim Monatsabschluss und bei der Durchführung von einzelnen Monatsabschlussprozessen
- Du bist Ansprechpartner für Kolleg*innen aus den Kundenteams bei Fragen zum Finanzsystem
- Du bist die rechte Hand der Finanzdirektor*in in deiner Kundengruppe und unterstützt bei ad hoc-Analysen
Anforderungen
- Wirtschaftswissenschaftlicher Studiumsabschluss oder abgeschlossene Ausbildung im Bereich Buchhaltung
- Mindestens 3 Jahre Berufserfahrung in kaufmännischen Aufgaben oder Controlling, idealerweise im Agentur/Werbe-Umfeld
- Sichere Excel-Kenntnisse und analytische Fähigkeiten – du erkennst Muster in Zahlen und leitest daraus Schlüsse ab
- Praktische Erfahrung oder Sicherheit im Umgang mit ERP-Systemen (gewünscht D365)
- Eigenverantwortliche, strukturierte Arbeitsweise mit Attention to Detail - Genauigkeit ist für dich selbstverständlich
- Starke Kommunikationsfähigkeiten - du arbeitest souverän mit verschiedenen Teams und Stakeholder:innen zusammen, und sprichst fließend deutsch und englisch.
- Lernbereitschaft und Interesse, Verantwortung zu übernehmen und dein Controlling-Know-how zu vertiefen
Was wir dir bieten
- Ein großartiges Team und eine kollaborative Kultur
- Zentraler und schöner Arbeitsplatz in Berlin, mit Hybrid-Möglichkeiten
- 30 Tage Urlaub
- Über unser Benefitsy-Portal habt ihr Zugang zu einer vielfältigen Auswahl an Zusatzleistungen für Mitarbeiter von Urban Sports, Spotify, REWE, Sixt, IKEA, DAZN und vielen weiteren Partnern.
- Erstklassige Lern- und Entwicklungsmöglichkeiten durch Zugang zum LinkedIn Learning-Katalog, der mehr als 20.000 verschiedene Kurse umfasst.
Wir glauben daran, dass Diversität uns hilft, einen Mehrwert für Marken zu schaffen. Aus diesem Grund fördern wir ein Umfeld, in dem Unterschiede respektiert und individuelle Perspektiven ermöglicht und gefeiert werden.
Ready to apply?
Apply to RAPP
Company: Omnicom Precision Marketing Germany (RAPP)
Location: Berlin
Diese Position ist auf 2 Jahre befristet.
Willkommen bei Omnicom Precision Marketing Germany
Omnicom Precision Marketing Germany vereint die führenden Digital- und Precision-Marketing-Agenturen von Omnicom unter einem Dach. Mit rund 700 Mitarbeitenden und als eine der größten Digitalagenturen Deutschlands bieten wir unseren Kund:innen integrierte End-to-End-Lösungen, die einfach, effizient und zukunftssicher sind.
Zu den Agenturmarken von Omnicom Precision Marketing Germany gehören Credera, Critical Mass, interone, MRM, RAPP, TLGG und TRACK.
Gemeinsam verbinden wir kreative Exzellenz, datengetriebenes Experience Design und modernste Technologie, um Ideen in wirkungsvolle Maßnahmen mit messbarem Impact zu verwandeln.
Wir sind die globale Kommunikations- und Marketingagentur für Mercedes-Benz, die Omnicom seit Januar 2022 aufbaut. Es ist unsere Mission, ein weltweit einheitliches Markenerlebnis entlang der Customer Journey von Mercedes-Benz zu schaffen.
Deine Rolle
Wir suchen einen Account Manager (m/w/d) mit einem breiten Erfahrungsspektrum im digitalen Bereich, der den Spagat zwischen Beratung, Neugeschäft und Strukturaufbau beherrscht.
Deine Aufgaben
- Projekt-Planung, -Steuerung und Controlling
- Kund:innen-Beratung und -Führung während des Projekts
- Erstellung und Überprüfung von Kreativbriefings, Timings und Workflows
- Kostenkalkulation und Job- und Budgetkontrolle
- Koordination von internen und externen Abstimmungen
- Ansprechpartner:in für unsere Kund:innen
Dein Profil
- Einschlägige Erfahrung der Betreuung von Kundenprojekten
- Projektmanagement-Skills und die Fähigkeit, Kunden zu führen
- Hoher Qualitätsanspruch und die Kompetenz diese Erwartungen zu kommunizieren
und umzusetzen - Ausgeprägtes Interesse für den Automobilsektor und/oder an Luxusmarken ist ein
Vorteil - Teamplayer:in aus Überzeugung mit Freude an interdisziplinärer Arbeit
- Sehr gute Deutsch- und Englisch-Kenntnisse in Wort und Schrift
Was wir dir bieten
- Ein großartiges Team und eine kollaborative Kultur
- Zentraler und schöner Arbeitsplatz in Berlin, mit Hybrid-Möglichkeiten
- 30 Tage Urlaub
- Über unser Benefitsy-Portal habt ihr Zugang zu einer vielfältigen Auswahl an Zusatzleistungen für Mitarbeiter von Urban Sports, Spotify, REWE, Sixt, IKEA, DAZN und vielen weiteren Partnern.
- Erstklassige Lern- und Entwicklungsmöglichkeiten durch Zugang zum LinkedIn Learning-Katalog, der mehr als 20.000 verschiedene Kurse umfasst.
Wir glauben daran, dass Diversität uns hilft, einen Mehrwert für Marken zu schaffen. Aus diesem Grund fördern wir ein Umfeld, in dem Unterschiede respektiert und individuelle Perspektiven ermöglicht und gefeiert werden.
Ready to apply?
Apply to RAPP
RAPP New York is looking for a Junior Experience Strategist to join our award-winning Experience Strategy team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
We’re seeking a strategic thinker with experience in marketing, advertising, customer experience, CRM, and/or digital communications, along with a passion for interesting brands and a talent for sparking fresh ideas. You’ll have the opportunity to work across a range of accounts, initially with a focus on the automotive industry, partnering with collaborative clients and cross-disciplinary teams to develop integrated strategies across CRM and digital channels that inspire strong work and drive meaningful results.
YOUR RESPONSIBILITIES:
- Develop CRM and digital communications strategies that identify, capture, and nurture consumers across the full customer journey, creating connected experiences across channels including web, email, mobile, social, paid media, and direct mail
- Conduct primary research and analyze third-party research to uncover insights that inform strategic plans, audience approaches, and creative briefs
- Tell persuasive, insight-driven stories by translating complex strategies, data, and journey thinking into clear, visually compelling narratives that drive alignment and inspire creative output
- Develop creative briefs, brief internal creative teams, and partner with them to inspire strong work across CRM and digital channels
- Devise content and communication strategies that personalize at scale to engage different audiences and drive action across touchpoints
- Perform current state analyses including, but not limited to, market, customer, channel, and competitive analyses
- Work collaboratively with the Marketing Sciences team to establish audience strategy, test-and-learn plans, measurement approaches, and optimization opportunities
- Collaborate closely with other vendors and agency partners to ensure strategic consistency across CRM, digital, and broader program elements
- Present strategic recommendations clearly and confidently to agency and client stakeholders
REQUIRED SKILLS:
- Bachelor’s Degree in related field.
- 1+ years of experience in strategic planning (with a brand, at an agency or similar)
- Experience using AI tools to accelerate strategic research, synthesize insights, write creative briefs and uncover emerging cultural, behavioral, and category trends.
- Familiarity with CRM and digital marketing channels, with an interest in how they work together to create connected customer experiences
- Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
- Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
- Excellent writing and editing skills with strict attention to detail.
NICE TO HAVE:
- Automotive category experience (a plus but not required)
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $58,000 - $64,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for a Director, Program Management to join our award-winning Program Management team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
As a Director, Program Management you serve as a key leader on accounts. You are the orchestrator of client portfolios and the projects within them. You’re the one who knows how to make things happen. You’re the master of the execution and process from project initiation to delivery. You are passionate about the space from digital, CRM and emerging technologies. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.
YOUR RESPONSIBILITIES:
- Orchestrates the motion of every project liaising with all departments from start through completion.
- Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work and timelines.
- Aligns with resource management to ensure resources are available and present at appropriate times throughout the project lifecycle.
- Manages simultaneous programs within budgetary and schedule constraints.
- Monitors, reports, prioritizes and solves for project progress and risk. Escalates as necessary to ensure integrity of client scopes and agency profitability.
- Serves as a client-facing partner, building trusted relationships and ensuring alignment on program goals, timelines, and delivery across integrated campaigns.
- Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process.
- Initiates all activities to support project close out and “retrospectives”.
- Leads efficient meetings and conference calls. Ensures clear communication and team alignment post meeting.
- Sets and manages expectations for the team and quality through effective communication and problem-solving.
- Is a champion of the agency process and quality work – and is responsible for optimizing workflow.
REQUIRED SKILLS:
- 10+ years of related project management experience managing integrated marketing campaigns, including digital and direct mail, at an advertising or media agency.
- Team player that understands how to work effectively in a fast-paced, evolving and dynamic organization.Possesses excellent inter-personal and communication skills.
- Excellent conflict resolution skills, escalates issues appropriately.
- Takes personal responsibility for individual development and approaches every situation as an opportunity to learn.
- Evidence of working with project management methodologies and tools, Jira, WorkFront or similar Program Management tools a must.
- Experience managing and mentoring Program Managers, including oversight of workload, prioritization, and delivery quality.
- Commercially minded and capable of identifying business and growth opportunities.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $135,000 - $148,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for an Account Supervisor (Field Ops) to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
The Dealer Marketing Services Representative manages specified OEM automotive clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The dealer marketing services representative is the face of the brand by conducting daily in-person marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, co-op eligibility etc.
Your role will require up to 50% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership - you are considered the marketing expert in the assigned area.
Expect to work with one of the hottest and most respected automotive brands and dealer bodies in the world.
YOUR RESPONSIBILITIES:
- Builds and maintains positive relationships with new and existing dealer clients
- Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, strategy, programs and platforms
- Monitors all advertising compliance for dealer sin assigned territory
- Supports annual business planning in conjunction with Area personnel
- Reviews quarterly dealer marketing plans; providing recommendations on optimization based on performance
- Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
- Understands and drives key performance indicator (KPI) improvement
- Examines client performance (reporting, direct observation, ) to identify areas of opportunity for improvement within the fixed operations
- Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
- Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
- Strategizes overall marketing performance and solutions
- Identifies and recommends program changes and marketing strategies
- Maintains ongoing communication with different levels of dealership management at assigned dealership locations
- Manages the retention, product penetration, and growth of assigned dealerships
- Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
- Manages all customer issues and conflict resolution
- Achieves assigned engagement, utilization and performance targets
- Writes and distributes contact reports each day to each dealership and OEM field office personnel
- Receives and submits account updates, enhancements, and recommended changes
- Maintains dealer contacts and business activity in required logs on a regular basis
- Shares results-oriented OEM marketing solutions, effectiveness, and challenges
- Successful completion of required training program and assessments
- Other duties as assigned
REQUIREMENTS:
- Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent workexperience
- Qualified candidates should have 5+ years of automotive / marketing experience with a Digital Advertising focus
- Demonstrated experience working with Dealer Principals & General Management personnel
- Strong preference for premium luxury segment experience
- Ability to drive and/or fly to assigned dealership locations, spend up to 50% of overnights in hotels, and maintain valid driver’s license
To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
- Ability to develop relationships with key decision-makers
- Build relationships with both internal and external customers
- Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
- Develop strategies, action plans, and metrics to monitor results
- Effectively communicate ideas, challenges, and solutions
- Communicate and give presentations in front of groups
- Effectively convey processes and training
- Listen to others and appropriately act on information provided
- Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
- Work autonomously with minimal supervision and under continual deadline pressure
- Work effectively in both a team and individual setting
- Work effectively in a fast-paced organization
- Use a variety of computer programs to track results (Salesforce CRM, Word, Excel, Email, Internet, etc.)
*Must be able to travel up to 50% of the time
Target Markets: Chicago, Michigan, Mid-Atlantic
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $80,000 - $92,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for an Account Supervisor (Field Ops) to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
The Dealer Marketing Services Representative manages specified OEM automotive clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The dealer marketing services representative is the face of the brand by conducting daily in-person marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, co-op eligibility etc.
Your role will require up to 50% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership - you are considered the marketing expert in the assigned area.
Expect to work with one of the hottest and most respected automotive brands and dealer bodies in the world.
YOUR RESPONSIBILITIES:
- Builds and maintains positive relationships with new and existing dealer clients
- Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, strategy, programs and platforms
- Monitors all advertising compliance for dealer sin assigned territory
- Supports annual business planning in conjunction with Area personnel
- Reviews quarterly dealer marketing plans; providing recommendations on optimization based on performance
- Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
- Understands and drives key performance indicator (KPI) improvement
- Examines client performance (reporting, direct observation, ) to identify areas of opportunity for improvement within the fixed operations
- Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
- Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
- Strategizes overall marketing performance and solutions
- Identifies and recommends program changes and marketing strategies
- Maintains ongoing communication with different levels of dealership management at assigned dealership locations
- Manages the retention, product penetration, and growth of assigned dealerships
- Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
- Manages all customer issues and conflict resolution
- Achieves assigned engagement, utilization and performance targets
- Writes and distributes contact reports each day to each dealership and OEM field office personnel
- Receives and submits account updates, enhancements, and recommended changes
- Maintains dealer contacts and business activity in required logs on a regular basis
- Shares results-oriented OEM marketing solutions, effectiveness, and challenges
- Successful completion of required training program and assessments
- Other duties as assigned
REQUIREMENTS:
- Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent workexperience
- Qualified candidates should have 5+ years of automotive / marketing experience with a Digital Advertising focus
- Demonstrated experience working with Dealer Principals & General Management personnel
- Strong preference for premium luxury segment experience
- Ability to drive and/or fly to assigned dealership locations, spend up to 50% of overnights in hotels, and maintain valid driver’s license
To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
- Ability to develop relationships with key decision-makers
- Build relationships with both internal and external customers
- Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
- Develop strategies, action plans, and metrics to monitor results
- Effectively communicate ideas, challenges, and solutions
- Communicate and give presentations in front of groups
- Effectively convey processes and training
- Listen to others and appropriately act on information provided
- Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
- Work autonomously with minimal supervision and under continual deadline pressure
- Work effectively in both a team and individual setting
- Work effectively in a fast-paced organization
- Use a variety of computer programs to track results (Salesforce CRM, Word, Excel, Email, Internet, etc.)
*Must be able to travel up to 50% of the time
Target Markets: Chicago, Michigan, Mid-Atlantic
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $80,000 - $92,000. This range is specific to Choicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for a Senior Experience Strategist to join our award-winning Experience Strategy team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
We’re looking for a strategically minded individual with a background and passion for building connected customer experiences across CRM and digital channels for world-class brands. Your ability to develop innovative communications strategies and full-funnel journey plans will spark new ideas, create more relevant customer connections, and drive brand growth. You will have the opportunity to work alongside interdisciplinary teams, fellow strategists, and collaborative clients to create impactful, integrated work across the customer experience.
YOUR RESPONSIBILITIES:
- Lead integrated CRM and digital channel planning across the year in close partnership with client and agency teams, identifying cross-channel opportunities, campaign priorities, and audience strategies
- Develop and evolve full-funnel customer journey and communication plans across CRM and digital touchpoints to better connect brand, media, and customer experience
- Shape CRM programs and digital communications strategies that identify, capture, nurture, and re-engage customers throughout the decision-making process
- Review ongoing performance reporting across CRM, digital creative, site experience, and channel metrics to identify optimizations, gaps, and areas of opportunity
- Support audience and customer strategy by uncovering behavioral, channel, and market insights that sharpen target definitions and improve relevance across CRM and digital activation
- Refresh in-market customer experiences as needed based on updated audience, media, brand, or business direction from partner teams
- Develop annual learning agendas and test plans across CRM and digital programs to improve performance, strengthen engagement, and inform future campaign strategy
- Partner with media, analytics, and other agency teams to develop integrated reporting that brings together results, learnings, and strategic implications across channels
- Develop strategic and creative briefs in support of CRM initiatives, digital campaigns, and broader marketing efforts throughout the year
- Conduct competitive, category, and cultural landscape research to inform strategic recommendations, journey planning, and creative opportunities
- Collaborate across partner agencies and client teams to ensure strategic consistency across CRM, digital media, creative, and customer experience workstreams
- Present strategic recommendations, optimization opportunities, and integrated journey plans clearly and confidently to clients and internal teams
REQUIRED SKILLS:
- Bachelor’s Degree in related field.
- 5+ years of experience in strategic planning (with a brand, at an agency or similar)
- Strong experience developing integrated strategies across CRM and digital channels, with the ability to connect audience insight, journey planning, and communications strategy
- Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
- Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
- Excellent writing and editing skills with strict attention to detail.
NICE TO HAVE:
- Automotive category experience (a plus but not required)
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $99,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Detroit is looking for an Account Supervisor (Field Ops) to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
The Dealer Marketing Services Representative manages specified OEM automotive clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The dealer marketing services representative is the face of the brand by conducting daily in-person marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, co-op eligibility etc.
Your role will require up to 50% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership - you are considered the marketing expert in the assigned area.
Expect to work with one of the hottest and most respected automotive brands and dealer bodies in the world.
YOUR RESPONSIBILITIES:
- Builds and maintains positive relationships with new and existing dealer clients
- Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, strategy, programs and platforms
- Monitors all advertising compliance for dealer sin assigned territory
- Supports annual business planning in conjunction with Area personnel
- Reviews quarterly dealer marketing plans; providing recommendations on optimization based on performance
- Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
- Understands and drives key performance indicator (KPI) improvement
- Examines client performance (reporting, direct observation, ) to identify areas of opportunity for improvement within the fixed operations
- Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
- Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
- Strategizes overall marketing performance and solutions
- Identifies and recommends program changes and marketing strategies
- Maintains ongoing communication with different levels of dealership management at assigned dealership locations
- Manages the retention, product penetration, and growth of assigned dealerships
- Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
- Manages all customer issues and conflict resolution
- Achieves assigned engagement, utilization and performance targets
- Writes and distributes contact reports each day to each dealership and OEM field office personnel
- Receives and submits account updates, enhancements, and recommended changes
- Maintains dealer contacts and business activity in required logs on a regular basis
- Shares results-oriented OEM marketing solutions, effectiveness, and challenges
- Successful completion of required training program and assessments
- Other duties as assigned
REQUIREMENTS:
- Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent workexperience
- Qualified candidates should have 5+ years of automotive / marketing experience with a Digital Advertising focus
- Demonstrated experience working with Dealer Principals & General Management personnel
- Strong preference for premium luxury segment experience
- Ability to drive and/or fly to assigned dealership locations, spend up to 50% of overnights in hotels, and maintain valid driver’s license
To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
- Ability to develop relationships with key decision-makers
- Build relationships with both internal and external customers
- Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
- Develop strategies, action plans, and metrics to monitor results
- Effectively communicate ideas, challenges, and solutions
- Communicate and give presentations in front of groups
- Effectively convey processes and training
- Listen to others and appropriately act on information provided
- Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
- Work autonomously with minimal supervision and under continual deadline pressure
- Work effectively in both a team and individual setting
- Work effectively in a fast-paced organization
- Use a variety of computer programs to track results (Salesforce CRM, Word, Excel, Email, Internet, etc.)
*Must be able to travel up to 50% of the time
Target Markets: Chicago, Michigan, Mid-Atlantic
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $80,000 - $92,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
Your Role
- The Front End Engineer will work on modern, international, large scale projects.
- He/ She is expected to be proficient in latest JS libraries, like React JS / Next JS, and will work closely with the back-end / DevOps team to build JAMStack and microservices architecture.
Your Responsibilities
- Responsible for developing efficient, testable, reusable component for responsive websites
- Responsible to write good code using the best industry practices set by the Frontend Architect
- Responsible to write good documentation for all codes written
- Responsible to develop websites using a mobile first strategy
- Responsible to develop websites using best SEO practices and accessibility
- Responsible to write unit test cases as part of development
- Responsible to mitigate performance issues during development
- Responsible to comply with project plans and industry standards
- Responsible to Work closely with other staff, such as backend developers, QA engineers, release engineers, project managers, graphic artists, UX designers and sales and marketing professionals
- Responsible to investigate in new emerging technologies
- Responsible to continuously update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
Required Skills
- Hands-on experience using React JS.
- Extensive knowledge of agile methodologies.
- Experience using task runners such as Gulp
- Experience using JavaScript package manager such as NPM
- Experience using revision control such as GIT
- Good understanding of SEO principle
- Web Technologies: JavaScript, React.JS, Vue.JS, Node.JS, SASS
- Libraries/Framework: ExpressJS, Mocha, Bootstrap, Foundation
- Tools/IDE: Microsoft Visual Studio Code with linters
It’s a PLUS If You Have The Following
- Cloud (Azure/AWS) high level knowledge.
- Microservices architecture, including use of Docker containers.
- API management
ACADEMIC BACKGROUND
- A bachelor's degree in computer science, software engineering, or another related field or relevant experience
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
Your Role
- The Front End Engineer will work on modern, international, large scale projects.
- He/ She is expected to be proficient in latest JS libraries, like React JS / Next JS, and will work closely with the back-end / DevOps team to build JAMStack and microservices architecture.
Your Responsibilities
- Responsible for developing efficient, testable, reusable component for responsive websites
- Responsible to write good code using the best industry practices set by the Frontend Architect
- Responsible to write good documentation for all codes written
- Responsible to develop websites using a mobile first strategy
- Responsible to develop websites using best SEO practices and accessibility
- Responsible to write unit test cases as part of development
- Responsible to mitigate performance issues during development
- Responsible to comply with project plans and industry standards
- Responsible to Work closely with other staff, such as backend developers, QA engineers, release engineers, project managers, graphic artists, UX designers and sales and marketing professionals
- Responsible to investigate in new emerging technologies
- Responsible to continuously update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
Required Skills
- Hands-on experience using React JS.
- Extensive knowledge of agile methodologies.
- Experience using task runners such as Gulp
- Experience using JavaScript package manager such as NPM
- Experience using revision control such as GIT
- Good understanding of SEO principle
- Web Technologies: JavaScript, React.JS, Vue.JS, Node.JS, SASS
- Libraries/Framework: ExpressJS, Mocha, Bootstrap, Foundation
- Tools/IDE: Microsoft Visual Studio Code with linters
It’s a PLUS If You Have The Following
- Cloud (Azure/AWS) high level knowledge.
- Microservices architecture, including use of Docker containers.
- API management
ACADEMIC BACKGROUND
- A bachelor's degree in computer science, software engineering, or another related field or relevant experience
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a Senior SDET to join our award-winning Technology team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
RAPP has a tradition that encourages entrepreneurial thinking, innovative solutions, and the conviction to executive. We seek individuals who thrive in fast-paced, problem-solving environments. We are looking for a talented Sr SDET with a specialty in performance engineering.
YOUR RESPONSIBILITIES:
- Design, develop, and maintain automated test frameworks across functional, integration, and regression layers.
- Shift quality left by embedding in feature squads contributing to testable design, acceptance criteria, and code reviews.
- Own test automation integration within CI/CD pipelines (GitHub Actions, CodePipeline, Jenkins).
- Champion testing standards, patterns, and reusable tooling across engineering teams.
- Define and own the performance testing strategy covering load, stress, soak, spike, and chaos scenarios.
- Establish SLO/SLA baselines in collaboration with Engineering, Product, and Platform teams.
- Author performance testing standards and runbooks for org-wide adoption.
- Build and maintain performance test suites using k6, Gatling, or Locust scripted, version-controlled, and CI-integrated.
- Model realistic traffic patterns, data volumes, and concurrency profiles against AWS-hosted services.
- Design tests targeting API Gateway, Lambda cold starts, ECS/EKS container throughput, RDS/Aurora query latency, and SQS/SNS queue depth under load.
- Profile Lambda execution duration, memory utilization, and concurrency limits.
- Evaluate RDS/Aurora connection pool exhaustion, slow query patterns, and read replica lag under load.
- Automate baseline comparison runs on every release candidate; surface regressions before they reach staging.
- Integrate AWS Load Testing solutions (e.g., Distributed Load Testing on AWS, Artillery Cloud) for large-scale test execution.
- Deliver clear, business-contextualized performance reports to engineering leadership translating p99 latency and error rates into user and revenue impact.
- Maintain a performance health dashboard (CloudWatch dashboards or Grafana) visible to all engineering stakeholders.
REQUIRED SKILLS
• Bachelor’s degree in Computer Science, Systems Engineering, or related field.
• 5+ years in software test automation with focus in performance engineering
• Proficiency in Python or JavaScript.
• Basic understanding of unit testing frameworks such as PyTest, Mocha, or Jest.
• Exposure to API testing tools such as Postman or REST Assured.
• Knowledge of Git or GitHub.
• Familiarity with CI/CD tools such as GitHub Actions, Azure DevOps, or Jenkins.
• Solid understanding of cloud platforms (AWS or Azure) and containerization (Docker).
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $99,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
JOB PURPOSE
The Email Developer (ED) is responsible for designing and writing code and providing support to build also responsive email designs.
They need to know HTML, CSS and media query, the ED is able to work independently tasks, assuming ownership for the design and programming required. ED should handle the code very well, to developing a responsive email, this individual will rely on existing designs. The ED should also be able to provide reasonable estimates for his tasks.
MAIN RESPONSIBILITIES / DUTIES
- Work with the design team, tech leads and PMs.
- Develop mobile-compatible advertisements and banners.
- Coach and support other Email Developers in fulfill their tasks and improving their skills.
- Ensure that implementation matches the design, including syncing.
- Create JavaScript animations (basic to complex level) using library animations (eg. Greensock, etc.).
- Customize HTML, CSS, and JS code generated by various tools.
- Optimize HTML, CSS, and JS code to achieve maximum performance with minimum size.
- Ensure browser compatibility.
- Willing to work overtime and research online marketing resolutions.
- Being aware and having a proactive, mindful “eye” to problem identification and mitigation
- (associated with execution of HTML Email Campaigns).
- Using the following programs Excel, Good Docs, Adobe Creative Suite, MailChimp, HTML/CSS Skills.
REQUIREMENTS / QUALIFICATIONS
ACADEMIC BACKGROUND
- BSc in Computer Science or related technical discipline or equivalent practical experience.
REQUIRED EXPERIENCE
- At least 2-3 years email specific development experience
- 2 years of development experience
- Must have digital portfolio, covering dynamic email samples
- Experience on digital development skills and experience (landing pages, banners, etc).
- Experience dev skills in HTML, CSS
- Exposure to JavaScript and CMS (eg: Drupal and/or WordPress) is a plus!
- Hands on QA experience utilizing Litmus or similar.
- Familiar with ad publishers (eg. Salesforce, Engage)
- Photoshop, Skecth proficiency required to manipulate assets
- Detail oriented, organized, and the ability to meet deadlines while working with some projects at the same time.
- Proven experience with modern web standards and cross-browser compatibility issues
- Experience with front end, JavaScript and frameworks.
- Ability to work with IDEs (Sublime Text or Visual Studio Code is required)
- Knowledge of pre-processed CSS styling (SASS, LESS) is a strong plus.
- Experience working with mobile and web templates
- Knowledge and experience in graphic design for web, Photoshop, and Illustrator is a strong plus.
- Knowledge using repositories (eg. GitHub o Bitbucket) is a strong plus.
- Implementation of Email templates.
- Knowledge in W3C Standards (or able to learn quickly about them).
- Independent, responsible, and proactive with the ability to learn and achieve superior results.
Ready to apply?
Apply to RAPP
RAPP Los Angeles is looking for a Director, Analytics Enablement to join our award-winning Marketing Sciences team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals. This person will architect, build, and maintain tracking implementations, conventions and taxonomies, and technical documentation leveraging best practices in digital analytics. Additionally, the Director will act as a resident expert on the collection of accurate data through experience in a variety of platforms including ESPs, digital media, web analytics, and tag management systems. At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division.
YOUR RESPONSIBILITIES:
- Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions
- Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems
- Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement
- Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources
- Authors and maintains campaign naming and URL tagging conventions and taxonomies
- Conducts tag management implementation and validation through platforms including Google Tag Manager and Ensighten
- Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics
- Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust
- Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads
- Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized
- Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes
- Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy
REQUIREMENTS
- At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm
- Automotive marketing experience a plus
- An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models
- Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, Branch.io MMP, Google Ads, GCM, DV360, Bing, and Facebook)
- Experience utilizing enterprise tag management systems to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps; Google Tag Manager and Ensighten are preferred; Adobe Launch and Tealium iQ are also valuable
- Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps
- Experience administering Google Analytics 4; Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences
- Experience with A/B/multivariate website testing tools including Adobe Target
- Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable
- Adobe Analytics Implementation Certification and Google Analytics Individual Qualification a plus
- Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus
- Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus
- Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape
- Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings
- Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $150,000 - $180,000. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Dallas is looking for a Director, Analytics Enablement to join our award-winning Marketing Sciences team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals. This person will architect, build, and maintain tracking implementations, conventions and taxonomies, and technical documentation leveraging best practices in digital analytics. Additionally, the Director will act as a resident expert on the collection of accurate data through experience in a variety of platforms including ESPs, digital media, web analytics, and tag management systems. At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division.
YOUR RESPONSIBILITIES:
- Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions
- Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems
- Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement
- Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources
- Authors and maintains campaign naming and URL tagging conventions and taxonomies
- Conducts tag management implementation and validation through platforms including Google Tag Manager and Ensighten
- Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics
- Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust
- Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads
- Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized
- Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes
- Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy
REQUIREMENTS
- At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm
- Automotive marketing experience a plus
- An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models
- Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, Branch.io MMP, Google Ads, GCM, DV360, Bing, and Facebook)
- Experience utilizing enterprise tag management systems to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps; Google Tag Manager and Ensighten are preferred; Adobe Launch and Tealium iQ are also valuable
- Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps
- Experience administering Google Analytics 4; Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences
- Experience with A/B/multivariate website testing tools including Adobe Target
- Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable
- Adobe Analytics Implementation Certification and Google Analytics Individual Qualification a plus
- Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus
- Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus
- Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape
- Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings
- Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $128,000 - $153,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a Director, Analytics Enablement to join our award-winning Marketing Sciences team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals. This person will architect, document, and maintain tracking architecture, conventions, and taxonomies. Additionally, the Director will act as a resident expert on the collection of accurate data through expertise in a variety of platforms including ESPs, digital media, web analytics, and tag management systems. At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division.
YOUR RESPONSIBILITY:
- Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions
- Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems
- Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement
- Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources
- Authors and maintains campaign naming and URL tagging conventions and taxonomies
- Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics
- Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust
- Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads
- Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized
- Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes
- Advises on tag management implementation and validation through platforms such as Google Tag Manager, Ensighten, Adobe Launch, and ObservePoint
- Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy
REQUIREMENTS
- At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm
- An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models
- Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, AppsFlyer MMP, Google Ads, GCM, DV360, Bing, and Facebook)
- Experience utilizing tag management systems, including Google Tag Manager to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps
- Experience administering Google Analytics Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences
- Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps
- Experience with A/B/multivariate website testing tools such as Optimizely and Adobe Target
- Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable
- Experience with Apple MPP mitigation platforms including Litmus Email Analytics
- Google Analytics Certification and Adobe Analytics Developer or Architect Certification a plus
- Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus
- Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus
- Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape
- Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings
- Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $136,000 - $163,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Detroit is looking for a Director, Experience Strategy to join our award-winning Experience Strategy team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE
We are seeking a Director, Experience Strategy to lead strategic CRM and customer lifecycle marketing planning for a major enterprise client managing multiple brands across diverse customer segments. This is a rare opportunity to architect sophisticated, data-driven customer experiences at scale while leading a team of strategists and mentoring next-generation marketing leaders.In this role, you'll move beyond typical campaign planning to become a strategic partner and thought leader—proactively identifying opportunities clients don't yet know they need, architecting transformative customer journeys, and driving measurable business impact.
You architect enterprise-wide customer experience strategies that span multiple brands, channels, and customer lifecycle stages. You build business cases for transformative initiatives and identify white-space opportunities that drive competitive advantage.You translate complex data landscapes (first-party data, CDP, audience platforms, advanced analytics) into actionable customer insights and measurement frameworks. You establish clear KPIs, define testing agendas, and link marketing performance to business outcomes.You lead a team of strategists, guiding them to think bigger, work smarter, and develop professionally. You model strategic thinking, create a culture of continuous learning, and develop the next generation of thought leaders.You collaborate closely with creative teams to develop compelling briefs grounded in insights. You elevate creative work through thoughtful feedback and ensure strategic alignment across all customer touch-points.You stay ahead of industry trends in customer marketing, martech, data privacy, and AI. You bring cutting-edge perspectives to client conversations and position RAPP as a strategic innovation partner.
YOUR RESPONSIBILITIES
Strategic Development & Planning
- Architect comprehensive customer journey strategies across multiple brands, segments, and channels
- Develop integrated communication strategies that align with client business objectives
- Identify and pitch proactive strategic opportunities—before clients ask for them
- Build robust measurement frameworks, attribution models, and learning agendas
- Define testing roadmaps and optimization strategies to continuously improve performance
- Translate complex business challenges into strategic marketing recommendations
Team Leadership
- Lead and mentor a team of strategists, fostering growth and professional development
- Guide strategic thinking, challenge assumptions, and push the team to think bigger
- Ensure consistent quality of strategic deliverables across the account
- Develop talent within the team and model continuous learning
- Collaborate with fellow planners across the agency on best practices
Client Partnership & Thought Leadership
- Serve as a strategic trusted advisor to client leadership—understanding their business, priorities, and constraints
- Develop long-term strategic partnerships while delivering short-term tactical excellence
- Present strategic recommendations and lead client conversations with confidence and conviction
- Engage in thought leadership activities (speaking, industry participation, POV development)
- Stay informed on category trends, consumer insights, and competitive landscape
Collaboration & Integration
- Partner with creative teams to develop compelling, insights-driven briefs
- Collaborate with analytics partners to define KPIs, measurement approaches, and optimization plans
- Work with technology partners to ideate and activate innovative solutions (marketing automation, personalization, data activation platforms)
- Coordinate with account service teams to align strategic and business development objectives
- Bridge internal teams (strategy, creative, analytics, tech) for seamless execution
Market Intelligence & Continuous Improvement
- Evaluate syndicated research, industry reports, and emerging insights to inform strategy
- Conduct competitive and market analysis to inform positioning and messaging strategies
- Stay current on emerging technologies and marketing trends (CDP, AI/Machine Learning, first-party data, privacy regulations)
- Recommend process improvements and best practices evolution as the marketing landscape evolves
REQUIRED SKILLS:
- Bachelor's degree required
- 10+ years in customer marketing, CRM, demand generation, marketing strategy, or related disciplines
- 5+ years in a senior strategic planning or leadership role
- Proven success leading teams and mentoring junior strategists
- Experience managing large, complex, multi-brand accounts
- Demonstrated success architecting end-to-end customer journey strategies
- Strategic Thinking: Strong ability to see the big picture, identify patterns, and develop forward-thinking recommendations
- Data & Analytics Fluency: Comfort with measurement frameworks, attribution modeling, testing methodologies, and driving optimization
- Martech Expertise: Working knowledge of marketing automation, CDP platforms, data activation, and personalization technologies
- Communication & Leadership: Excellent communication skills (internal and client-facing); natural leader with strong executive presence
- Customer-Centric Mindset: Obsessed with understanding customer needs, behavior, and the moments that matter most
- Creative Collaboration: Strong ability to partner with and elevate creative teams
- Curiosity & Learning Agility: Genuine passion for staying ahead of industry trends and adopting new approaches
- Client Partnership: Consultative approach; ability to build trust and influence client thinking
- Business Acumen: Understanding of marketing's role in driving business results; ability to connect strategy to revenue/growth
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $127,000 - $140,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for an Experience Strategist to join our award-winning Experience Strategy team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
We’re seeking a strategic thinker with some experience working in marketing, advertising, customer experience and/or CRM, a passion for interesting brands, and a talent for sparking fresh ideas. You'll have the ability to work across a range of accounts with a focus on the automotive industry initially with collaborative clients who count on us for innovative strategies that drive exciting work and impactful results.
YOUR RESPONSIBILITIES:
- Develop CRM strategies that identify, capture, and nurture consumers across their entire journey with a brand, creating experiences that span across a range of channels, including web, email, mobile, direct mail, and social.
- Conduct primary research and analyze findings from third-party research, mining for insights that help inform strategic plans and creative briefs.
- Tell persuasive, insight-driven stories by translating complex strategies and data into clear, visually compelling narratives that drive alignment and inspire creative output.
- Develop creative briefs, brief internal creative teams, and work with them to inspire great work.
- Devise content and communication strategies that personalize at scale to engage different types of customers.
- Perform current state analyses including but not limited to market analyses and competitive analyses.
- Work collaboratively with the Marketing Sciences team to establish audience strategy, test & learn plans and measurement.
- Collaborate closely with other vendors and agency partners to ensure strategic consistency across program elements.
- Present strategic recommendations to agency and client stakeholders.
REQUIRED SKILLS:
- Bachelor’s Degree in related field or equivalent experience.
- 2+ years of experience in strategic planning (with a brand, at an agency or similar)
- Experience using AI tools to accelerate strategic research, synthesize insights, write creative briefs and uncover emerging cultural, behavioral, and category trends.
- Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
- Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
- Excellent writing and editing skills with strict attention to detail.
NICE TO HAVE:
- Automotive category experience (a plus but not required)
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $75,000 - $82,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP is looking for Field Operations Specialists to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The FOS represents the face of the brand by conducting daily in-person after-sales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc.
Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership.
Expect to work with one of the hottest, largest, and most respected automotive brands and dealer bodies in the world.
YOUR RESPONSIBILITIES:
- Builds and maintains positive relationships with new and existing dealer clients
- Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, offers, and cadence
- Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
- Understands and drives key performance indicator (KPI) improvement
- Examines client performance (reporting, direct observation, etc.) to identify areas of opportunity for improvement within the fixed operations
- Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
- Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
- Strategizes aftersales marketing performance and solutions
- Identifies and recommends program changes and marketing strategies
- Maintains ongoing communication with different levels of dealership management at assigned dealership locations
- Manages the retention, product penetration, and growth of assigned dealerships
- Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
- Manages all customer issues and conflict resolution
- Enrolls new orders for retention programs and custom campaigns
- Achieves assigned sales and retention targets
- Writes and distributes contacts reports each day to each dealership and OEM field office personnel
- Receives and submits account updates, enhancements, and recommended changes
- Maintains dealer contacts and business activity in Salesforce.com on a regular basis
- Communicates all program changes, enhancements, and application bug fixes to the Account Management team
- Shares results-oriented OEM marketing solutions, effectiveness, and challenges
- Successful completion of required training program and assessments
- Other duties as assigned
REQUIRED SKILLS:
- Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent work experience
- Qualified candidates should have 5+ years of automotive / marketing experience
- Ability to drive and/or fly to assigned dealership locations, spend up to 75% of overnights in hotels, and maintain valid driver’s license
To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
- Ability to develop relationships with key decision-makers
- Build relationships with both internal and external customers
- Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
- Develop strategies, action plans, and metrics to monitor results
- Effectively communicate ideas, challenges, and solutions
- Communicate and give presentations in front of groups
- Effectively convey processes and training
- Listen to others and appropriately act on information provided
- Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
- Work autonomously with minimal supervision and under continual deadline pressure
- Work effectively in both a team and individual setting
- Work effectively in a fast-paced organization
- Use a variety of computer programs to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)
*Must be able to travel up to 75% of the time
Target Markets: Kansas City and Chicago Area. Field Operations Specialists should live near a national airport.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $70,000-$89,000. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Dallas is looking for a Field Operations Specialist to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The FOS represents the face of the brand by conducting daily in-person aftersales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc.
Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership.
Expect to work with one of the hottest, largest, and most respected automotive brands and dealer bodies in the world.
YOUR RESPONSIBILITIES:
- Builds and maintains positive relationships with new and existing dealer clients
- Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, offers, and cadence
- Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
- Understands and drives key performance indicator (KPI) improvement
- Examines client performance (reporting, direct observation, etc.) to identify areas of opportunity for improvement within the fixed operations
- Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
- Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
- Strategizes aftersales marketing performance and solutions
- Identifies and recommends program changes and marketing strategies
- Maintains ongoing communication with different levels of dealership management at assigned dealership locations
- Manages the retention, product penetration, and growth of assigned dealerships
- Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
- Manages all customer issues and conflict resolution
- Enrolls new orders for retention programs and custom campaigns
- Achieves assigned sales and retention targets
- Writes and distributes contacts reports each day to each dealership and OEM field office personnel
- Receives and submits account updates, enhancements, and recommended changes
- Maintains dealer contacts and business activity in Salesforce.com on a regular basis
- Communicates all program changes, enhancements, and application bug fixes to the Account Management team
- Shares results-oriented OEM marketing solutions, effectiveness, and challenges
- Successful completion of required training program and assessments
- Other duties as assigned
REQUIRED SKILLS:
- Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent work experience
- Qualified candidates should have 5+ years of automotive / marketing experience
- Ability to drive and/or fly to assigned dealership locations, spend up to 75% of overnights in hotels, and maintain valid driver’s license
To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
- Ability to develop relationships with key decision-makers
- Build relationships with both internal and external customers
- Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
- Develop strategies, action plans, and metrics to monitor results
- Effectively communicate ideas, challenges, and solutions
- Communicate and give presentations in front of groups
- Effectively convey processes and training
- Listen to others and appropriately act on information provided
- Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
- Work autonomously with minimal supervision and under continual deadline pressure
- Work effectively in both a team and individual setting
- Work effectively in a fast-paced organization
- Use a variety of computer programs to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)
*Must be able to travel up to 75% of the time
Target Markets: TEXAS (Panhandle) and Oklahoma. Field Operations Specialists should live near a national airport.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $65,000 - $77,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
Your Role
- The Front End Engineer will work on modern, international, large scale projects.
- He/ She is expected to be proficient in latest JS libraries, like React JS / Next JS, and will work closely with the back-end / DevOps team to build JAMStack and microservices architecture.
Your Responsibilities
- Responsible for developing efficient, testable, reusable component for responsive websites
- Responsible to write good code using the best industry practices set by the Frontend Architect
- Responsible to write good documentation for all codes written
- Responsible to develop websites using a mobile first strategy
- Responsible to develop websites using best SEO practices and accessibility
- Responsible to write unit test cases as part of development
- Responsible to mitigate performance issues during development
- Responsible to comply with project plans and industry standards
- Responsible to Work closely with other staff, such as backend developers, QA engineers, release engineers, project managers, graphic artists, UX designers and sales and marketing professionals
- Responsible to investigate in new emerging technologies
- Responsible to continuously update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
Required Skills
- Hands-on experience using React JS.
- Extensive knowledge of agile methodologies.
- Experience using task runners such as Gulp
- Experience using JavaScript package manager such as NPM
- Experience using revision control such as GIT
- Good understanding of SEO principle
- Web Technologies: JavaScript, React.JS, Vue.JS, Node.JS, SASS
- Libraries/Framework: ExpressJS, Mocha, Bootstrap, Foundation
- Tools/IDE: Microsoft Visual Studio Code with linters
It’s a PLUS If You Have The Following
- Cloud (Azure/AWS) high level knowledge.
- Microservices architecture, including use of Docker containers.
- API management
ACADEMIC BACKGROUND
- A bachelor's degree in computer science, software engineering, or another related field or relevant experience
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE
The Project Executive is a critical strategic role responsible for driving project success through meticulous coordination, communication, and quality management.
Your role is more than coordination—You'll be the behind-the-scenes architect who turns complex client briefs into smooth, dynamic project journeys, ensuring every team member can focus on what they do brilliantly.
Picture yourself as the production master who understands each project's unique touchpoint. You'll anticipate challenges before they emerge, communicate with precision, and create the invisible infrastructure that allows excellent project delivery—all while maintaining the highest standards of quality and integrity.
YOUR RESPONSIBILITIES
(But are not limited to)
- Conduct comprehensive sanity checks on project briefs and deliverables
- Coordinate information gathering across internal teams and external partners
- Develop and maintain detailed project documentation and tracking systems
- Monitor project timelines and proactively identify potential delays or risks
- Create and distribute regular status updates to project teams
- Support budget tracking and expense documentation
- Facilitate smooth project handovers and transitions
SKILLS AND EXPERIENCE
- 2-3 years of professional project coordination experience
- Basic understanding of digital product development processes
- Proven track record of managing complex project requirements
- Advanced proficiency in Microsoft Office Suite preferred (Excel, PowerPoint)
- Experienced user of collaboration tools (Asana, Trello, or equivalent)
- Strong digital documentation and reporting capabilities
EDUCATION AND OTHER REQUIREMENTS
- Bachelor's degree preferred (or equivalent professional experience)
- Relevant certifications in project management are a plus
- Demonstrated ability to work collaboratively in team environments
- Adaptable and solution-oriented approach to challenges
- Commitment to continuous learning and professional development
- Strong ethical standards and confidentiality awareness
SKILLS AND COMPETENCIES
Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.
In this role you will:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan with the project coordinator to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
- Attend conferences and training as required to maintain proficiency
- Perform other related duties as assigned
- Develop spreadsheets, slides, diagrams and process maps to document needs
- Document lesson learned post project completion
- Participate/support the agency in the recruitment process.
- Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
- Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
- Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
- Ensures effective communication and promotes a sense of belonging, participation and involvement.
- Conduct regular 1:1 connect to ensure team career needs.
What are we looking for? Besides a great attitude,
You should have:
- Proven ability to successfully manage multiple projects simultaneously
- Proven ability to successfully manage multiple stakeholders.
- Proven ability to organize and analyze critical situations.
- Proven problem-solving skills and strong client-facing skills.
- Strong communication and teamwork skills
It’s a plus if you have:
- 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
- Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
- Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
- Prince2 and/or PMP, Scrum master certification, Agile certification
Competencies to be successful in this role:
- Drives Result
- Self-development
- Resourcefulness
- Action Oriented
- Being Resilient
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.
In this role you will:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan with the project coordinator to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
- Attend conferences and training as required to maintain proficiency
- Perform other related duties as assigned
- Develop spreadsheets, slides, diagrams and process maps to document needs
- Document lesson learned post project completion
- Participate/support the agency in the recruitment process.
- Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
- Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
- Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
- Ensures effective communication and promotes a sense of belonging, participation and involvement.
- Conduct regular 1:1 connect to ensure team career needs.
What are we looking for? Besides a great attitude,
You should have:
- Proven ability to successfully manage multiple projects simultaneously
- Proven ability to successfully manage multiple stakeholders.
- Proven ability to organize and analyze critical situations.
- Proven problem-solving skills and strong client-facing skills.
- Strong communication and teamwork skills
It’s a plus if you have:
- 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
- Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
- Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
- Prince2 and/or PMP, Scrum master certification, Agile certification
Competencies to be successful in this role:
- Drives Result
- Self-development
- Resourcefulness
- Action Oriented
- Being Resilient
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.
In this role you will:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan with the project coordinator to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
- Attend conferences and training as required to maintain proficiency
- Perform other related duties as assigned
- Develop spreadsheets, slides, diagrams and process maps to document needs
- Document lesson learned post project completion
- Participate/support the agency in the recruitment process.
- Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
- Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
- Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
- Ensures effective communication and promotes a sense of belonging, participation and involvement.
- Conduct regular 1:1 connect to ensure team career needs.
What are we looking for? Besides a great attitude,
You should have:
- Proven ability to successfully manage multiple projects simultaneously
- Proven ability to successfully manage multiple stakeholders.
- Proven ability to organize and analyze critical situations.
- Proven problem-solving skills and strong client-facing skills.
- Strong communication and teamwork skills
It’s a plus if you have:
- 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
- Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
- Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
- Prince2 and/or PMP, Scrum master certification, Agile certification
Competencies to be successful in this role:
- Drives Result
- Self-development
- Resourcefulness
- Action Oriented
- Being Resilient
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a SDET to join our award-winning Technology team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
RAPP has a tradition that encourages entrepreneurial thinking, innovative solutions, and the conviction to executive. We seek individuals who thrive in fast-paced, problem-solving environments. We are looking for a talented Software Development Engineer in Test with a specialty in AI/ML systems.
YOUR RESPONSIBILITIES:
- Design, develop, and maintain automated test scripts for functional, API, and database testing.
- Learn and adopt emerging AI‑driven testing solutions and modern quality engineering practices.
- Follow automation guidelines and maintain scripts per project requirements.
- Generate and manage test data for clean test environments using CRUD principles.
- Collaborate with developers and QA peers to review automation scripts and ensure quality.
- Communicate test results clearly to stakeholders.
- Take ownership of assigned automation tasks and deliver proactively.
REQUIRED SKILLS:
Education:
• Bachelor’s degree in computer science, ML Engineering, or related field.
Experience:
• 0–3 years in software testing or development with exposure to automation.
Technical Skills:
• Proficiency in Python or JavaScript.
• Familiarity with Playwright or Cypress.
• Basic understanding of unit testing frameworks such as PyTest, Mocha, or Jest.
• Exposure to API testing tools such as Postman or REST Assured.
• Knowledge of Git or GitHub.
• Familiarity with CI/CD tools such as GitHub Actions, Azure DevOps, or Jenkins.
• Basic understanding of cloud platforms (AWS or Azure) and containerization (Docker).
AI/ML Skills:
• Interest in AI‑assisted testing tools such as Testim and Mabl.
• Familiarity with Applitools for AI‑powered visual testing.
• Experience with AI/ML tools and machine learning algorithms.
• Familiarity with Large Language Models (LLMs) and Retrieval‑Augmented Generation (RAG).
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $81,000 - $97,200. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a Senior Analyst to join our award-winning Marketing Sciences team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
As a Senior Analyst, you are responsible for contributing to projects that help answer complex strategic questions using data; for persuading our clients to follow the right data-driven strategy; for helping continue our growth.
The Senior Analyst leverages a comprehensive set of tools and statistics knowledge to inform our CRM experience and testing strategy and evaluate impact of our marketing programs.
You will continuously seek out, learn about and actively use new techniques, technologies, tools and methods, and be able to apply this experience to innovate new solutions aligned with client needs. Resourcefulness, curiosity, passion and fearlessness are required traits of all departmental employees.
You are ready to jump in. Find problems. Fix them. Build relationships. Imagine new solutions. Invent them. Do whatever it takes to go above and beyond. And stand up for individuality.
YOUR RESPONSIBILITIES:
- Examines data that facilitates opportunities and insights within the customer journey, including but not limited to paths to HVA’s and understanding drop off rates through the conversion funnel
- Develops data-driven hypothesis on performance of lead journeys
- Develop single and multivariate test designs, ongoing reporting and final result readouts with clear winners and next steps
- Manage documentation on previous, current and on-going tests
- Collaborate with data science team to maintain and enhance PEGA’s NBA decisioning models
- Collaborates with Strategy, Enablement, Technology and Data Science Teams
- Closely works within broader team to improve data fidelity, availability and accessibility for reporting and analysis
- Drives efficiencies by working to automate repetitive processes
- Supports QA/QC function across all data-driven endeavors – thereby ensuring maximum impact from our analysis and minimum chance for erroneous conclusions
- Contributes to workflow efficiency improvements and more effective ideation by cultivating new learning tools, sources and resources
REQUIRED SKILLS:
- Bachelor's degree Math / Statistics, Data Science, Finance, or other related degree/ equivalent experience
- Minimum 5-7 years Marketing analytical experience or similar work
- Hands on experience using SQL to extract and manipulate data for analysis
- Hands on experience with Python for statistical experiment design, readout and model development
- Proficient in MS Excel, PowerPoint to help interpret the data and present a story to client
- Experience with PowerBI, Tableau or similar dashboarding tools preferred
- Hands on experience with PEGA decisioning tool and reporting capabilities
- Be imaginative and have a practical approach to problem solving
- Ability to garner insights from large, raw data sets
- A self-starter with a good work ethic capable of building good working relationships with clients as well as other team members
- Recognizes the value that different perspectives and cultures bring to an organization and seeks to understand those different perspectives and cultures
- Contributes to a work culture where differences are valued and supported
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $85,000 - $94,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Detroit is looking for a Senior Business Analyst to join our award-winning Program Management team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
As a Senior Business Analyst, you play a crucial role in ensuring that email campaigns meet business objectives, consumer needs, and technical requirements. You bridge the gap between business stakeholders and development teams (developers and engineers.) You know how to gather requirements, communicate clearly, create detailed and accurate documentation, and participate in quality assurance testing to ensure solutions meet business needs.
Ideally, you have experience with email development projects, collaborating with creative and technical teams, partnering with your project and account managers, and identifying any potential risks ahead of time. You’re creative, solution-oriented, organized, collaborative and have exceptional people skills.
YOUR RESPONSIBILITIES:
- Requirement gathering: Collect and document business requirements from stakeholders.
- Collect technical requirements: Identify integration with CRM, personalization needs, tracking, and automation.
- Documentation: Create detailed, accurate, and thorough documents including Adobe email campaign specifications, seed lists, and test scenarios required for each simple to complex email campaign. Develop business logic as it pertains to audience segmentation which aligns with email and direct mail creative needs. Identify audience segmentation and guide team and client on data needs for dynamic email content.
- Testing and validation: Assist in agency quality testing to ensure solutions meet business needs and align to provided specifications. Ensure all requirements (personalization, dynamic content, links, tracking, data) are implemented as specified. Validate business logic and serve as liaison with any partner email deployment vendor.
- Process Mapping and Analysis: Identify inefficiencies or bottlenecks in the existing workflow. Propose improved processes for email development.
- Mitigate Risks: Collaborate with cross-functional teams to solution and problem-solve as issues arise. Escalate as necessary to ensure integrity of client expectations and internal capabilities.
- Meeting Leadership: Lead effective and efficient meetings through preparation, clear direction, and detailed meeting agenda.
- Process and Quality: Champion agency process and quality work.
REQUIRED SKILLS:
- Bachelor’s Degree or equivalent experience
- 5-8 years project management experience
- Agency experience preferred
- Email and direct mail experience required
- Database and customer segmentation experience required
- Data file layout and data feed knowledge and experience required
- Email marketing platform experience preferred (understanding of segmentation, automation, personalization)
- Email testing experience required
- Ability to manage multiple projects at one time
- Proven track record and experience in people collaboration
- Proven track record in issue identification and resolution
- Proficient in key software: Microsoft Office tools (particularly Excel, Power BI), Adobe Workfront or similar project management software
- Technical aptitude/understanding of the principles and components of HTML development and testing
- Ability to support operations and development groups by following departmental policies and procedures, accurately complete timesheets, and attend mandatory information sessions
- Strong written and verbal communication skills
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $74,000 - $90,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a Senior Data Engineer to join our award-winning Technology team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
We are looking for a Senior Data Engineer with deep expertise in building scalable, cloud-native data pipelines and platforms. The ideal candidate is highly skilled in Python, Apache Airflow, AWS Lambda, DynamoDB, and dbt, and has experience designing reliable data workflows that enable advanced analytics, reporting, and machine learning use cases. The ideal candidate will have strong attention to detail, a passion for information management, and the ability to work collaboratively with creative teams to enhance the efficiency and scalability of our asset workflows.
YOUR RESPONSIBILITIES:
- Data Pipeline Development
- Design, build, and maintain robust ETL/ELT pipelines using Python and Airflow.
- Develop serverless workflows leveraging AWS Lambda for scalable event-driven data processing.
- Implement and optimize dbt models for analytics and transformations.
- Data Architecture & Storage
- Design schemas and manage data in DynamoDB and other cloud-native storage solutions.
- Ensure high availability, scalability, and performance of data systems.
- Integrate structured, semi-structured, and unstructured data sources.
- Automation & Orchestration
- Build workflow orchestration strategies using Airflow for scheduling and monitoring pipelines.
- Automate infrastructure deployment and CI/CD pipelines for data services.
- Quality & Governance
- Implement data validation, testing, and monitoring frameworks.
- Ensure compliance with security, privacy, and governance standards.
- Collaboration & Leadership
- Partner with analytics, product, and engineering teams to deliver reliable datasets.
- Mentor junior engineers and enforce best practices in data engineering.
- Actively contribute to improving team efficiency, scalability, and standards.
REQUIRED SKILLS:
- 5–8+ years of experience in data engineering, software engineering, or a related role.
- Strong expertise in Python for data engineering and automation.
- Hands-on experience with Apache Airflow for orchestration.
- Proficiency with AWS Lambda and serverless design patterns.
- Solid experience with DynamoDB (schema design, performance tuning, scaling).
- Strong knowledge of dbt for transformation and analytics modeling.
- Experience with cloud environments (AWS preferred).
- Familiarity with CI/CD workflows, Git, and DevOps practices.
- Strong problem-solving and communication skills.
Preferred Qualifications
- Experience with other AWS services (S3, Glue, Redshift, Kinesis).
- Familiarity with data warehouse and data lake architectures.
- Exposure to real-time streaming and event-driven data pipelines.
- Knowledge of containerization (Docker, Kubernetes).
Soft Skills
- Exceptional attention to detail and organizational skills.
- Strong written and verbal communication skills, with the ability to explain complex metadata systems to non-technical users.
- Ability to work collaboratively and cross-functionally with creative, marketing, and IT teams.
- Proactive problem-solver who can identify issues and suggest improvements.
- Time management skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $99,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a Senior DevOps Engineer to join our award-winning Technology team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
As a Sr. DevOps Engineer, you serve as a key player in Technology solutions for our clients and within the agency. You work with the Infrastructure Automation and Tools team (IAT) in implementing tools and infrastructure that facilitates efficient software development/ process and operations. From setting up a continuous integration/delivery environment to speeding up software deployment and release process, to maintenance of the cloud infrastructure.
YOUR RESPONSIBILITIES:
- Accountable for communicating the DevOps best practices with other development teams and helping them in the implementation thereof.
- Dedicate at least 50% of time automating systems and processes.
- Work with IAT Engineers in the implementation of infrastructure, security and tools that are needed for delivery of software applications and services.
- Work with IAT Lead in analyzing, executing, and streamlining DevOps practices.
- Introduce new tech stacks for experimentation while maintaining a controlled delivery process.
- Research and investigate technology solutions, demonstrate their efficiency by putting together proofs of concept and sharing these with the team.
- Thoroughly research and troubleshoot technical issues. Derive pragmatic, effective solutions, resolve issues, and document the resolutions.
- Implement infrastructure and security solutions on the cloud, and help service them long-term
REQUIRED SKILLS:
- 7+ years of experience in an infrastructure, development, architecture, and operations role.
- Demonstrated experience implementing DevOps solutions for a complex cloud native environment.
- Hands on experience with CI/CD tools such as Jenkins, CodeCommit, CodeBuild, CodeDeploy or equivalent.
- Hands on experience deploying infrastructure with IaC such as Cloudwatch or Terraform.
- Hands on implementation of a Cloud Native environment using AWS; familiarity with GovCloud would be a bonus.
- Strong experience with deploying services through IaC such as AWS RDS, EC2, ECS/EKS, S3, API Gateway, Bastion Hosts, messaging (Kafka), identity and security management (IAM, Cognito, Okta etc.), Configuration and Secret Management (Secrets Manager, Config, SSM, KMS etc.).
- Strong development experience with Python or similar shell scripting language
- Experience with networking and CIDR management and troubleshooting.
- Experience with declarative configuration management tool(s) like Chef, Salt, Puppet, etc.
- Experience with infrastructure automation using tools like Terraform, CloudFormation, etc.
- Experience with and belief in SCRUM/Agile methodology.
- Ability to work collaboratively with developers, project managers, and a QA team to enable them in the development process.
- Able to thrive independently given direction and objectives.
- Strong requirements gathering skills and creative problem solving.
- Personal drive to meet deadlines and deliverables is a must.
- Excellent oral and written communication skills.
- Effective team leadership skills to inspire them to achieve goals through innovation, quality and excellence.
- Recognizes the value that different perspectives and cultures bring to an organization and seeks to understand those different perspectives and cultures.
- Contributes to a work culture where differences are valued and supported.
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $135,000 - $162,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for a Senior Project Manager to join our award-winning Program Management team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
As a Senior Project Manager you are the orchestrator of the client projects – you’re the one who knows how to make things happen. You’re the master of the execution and process from project initiation to delivery. You are passionate about the space from innovative, data-driven digital, platform and CRM programs. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.
YOUR RESPONSIBILITIES:
- Orchestrates the motion of every project liaising with all departments and client, from start through completion.
- Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work and timelines.
- Aligns with resource management to ensure resources are available and present at appropriate times throughout the project lifecycle.
- Manages simultaneous projects within budgetary and schedule constraints. Monitors, reports, prioritizes and solves for project progress and risk. Escalates as necessary to ensure integrity of client scopes and agency profitability.
- Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process.
- Initiates all activities to support project close out and “retrospectives”.
- Leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken.
- Is a champion of the agency process and quality work – and is responsible for optimizing workflow.
REQUIRED SKILLS:
- 5+ years of related project management experience in Digital campaign management at an advertising or media agency. Auto experience a plus.
- Skilled at building strong working relationships with internal and external team(s) to manage needs and expectations throughout project lifecycle.
- Evidence of working with project management methodologies and tools, WorkFront familiarity a must.
- Experience project managing execution of paid media campaigns.
- Commercially minded and capable of identifying business and growth opportunities.
- Must have strong communication skills.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $85,000 - $100,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.
In this role you will:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan with the project coordinator to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
- Attend conferences and training as required to maintain proficiency
- Perform other related duties as assigned
- Develop spreadsheets, slides, diagrams and process maps to document needs
- Document lesson learned post project completion
- Participate/support the agency in the recruitment process.
- Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
- Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
- Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
- Ensures effective communication and promotes a sense of belonging, participation and involvement.
- Conduct regular 1:1 connect to ensure team career needs.
What are we looking for? Besides a great attitude,
You should have:
- Proven ability to successfully manage multiple projects simultaneously
- Proven ability to successfully manage multiple stakeholders.
- Proven ability to organize and analyze critical situations.
- Proven problem-solving skills and strong client-facing skills.
- Strong communication and teamwork skills
It’s a plus if you have:
- 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
- Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
- Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
- Prince2 and/or PMP, Scrum master certification, Agile certification
Competencies to be successful in this role:
- Drives Result
- Self-development
- Resourcefulness
- Action Oriented
- Being Resilient
Ready to apply?
Apply to RAPP
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR RESPONSIBILITIES
(But are not limited to)
1. Strategy & Journey Mapping
- Lead and ensure consistency in data-driven decision making and strategy formulation within the team and across all regional and local market CRM initiatives.
- Formulate CRM strategies and programs and ensure alignment with the business' overall objectives. Identify potential optimizations within the CRM system to ensure best experience is provided via CRM systems.
- Blueprint Development: Design, draft, and maintain Integrated Customer Journey Management (ICJM) blueprints.
- Lifecycle Optimization: Identify key opportunities across the Lead-to-Loyalty funnel to drive conversion, retention, and win-back strategies.
- Personalization Frameworks: Develop dynamic content strategies and segmentation models to deliver hyper-personalized experiences at scale.
2. Technical Consulting & Collaboration
- MarTech Alignment: Work closely with technical leads to ensure strategic requirements are feasible within the Salesforce Marketing Cloud (SFMC) or equivalent stacks.
- Operational Integration: Collaborate with Technical Lead and Developers to oversee the translation of strategy into workflows.
- Producing "Management-Ready" presentations and detailed Business Requirements Documents (BRDs) that the development team can build from.
3. Data-Driven Insights
- Performance Analysis: Monitor key performance indicators (KPIs) and collaborate with data teams to derive actionable insights from campaign results.
- A/B Testing & Optimization: Design robust testing frameworks (subject lines, timing, content, channel mix) to continuously improve journey performance.
4. Stakeholder & Client Management
- Strategic Advisory: Act as a key consultant for client counterparts, providing thought leadership on CRM trends and regional best practices.
- Establish and maintain strong relationships with other team leads.
- Provide hands-on, functional consulting to senior stakeholders through identifying strengths and weaknesses of one-to-one communication programs whilst optimising those programs for performance with your team.
- Coach and guide more junior members of the CRM team by aiding with their duties if required and developing their professional skills.
- Develop, manage, and review annual CRM budgets and present offers to the client. Ensure all CRM programs of work fall within the allocated budget and timeline.
- Monitor and evaluate program performance to optimise ROI and prioritise initiatives. Drive a more thorough understanding of customers through data and adapt to their changing requirements of the brand.
QUALIFICATIONS
- 6–8 years of experience in CRM strategy or customer experience (CX) management. Agency experience, project management experience, or background in high-consideration industries (Automotive, Finance, Luxury) is a plus.
- Platform Knowledge: High-level familiarity with Salesforce Marketing Cloud (SFMC), specifically Journey Builder, Email Studio, and Audience Builder. Familiarity with similar platforms (Marketo, Adobe Experience Cloud, Hubspot etc) are also advantageous
- Soft Skills: Strong "storytelling" ability—the capacity to turn complex data and flowcharts into compelling strategic narratives for senior stakeholders.
- Leadership: Proven ability to mentor junior strategists and foster a collaborative team environment.
- Strong strategy and analytics skills, with an advanced understanding of success metric
- A collaborator comfortable in agile- or sprint-based approaches, willing to work in real time
- An all-around professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to change
SKILLS AND COMPETENCIES
Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.
Lastly, But Importantly…
What we need from you: Jump in. Find problems. Fix them. Build relationships. Imagine new solutions. Invent them. Do whatever it takes to go above and beyond. And stand up for individuality.
What do you need from us? As an inclusive and flexible employer we understand that everyone has unique requirements and needs. So please let us know what we can do to help, should you require adjustments to the process or have specific needs within the role.
Ready to apply?
Apply to RAPP
Senior Strategist
London
Temporary (6 months)
HYBRID 3 days in the office / 2 days remote
WHO WE ARE
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviours, and aspirations.
We foster an inclusive workplace that emphasises personal well-being.
THE ROLE
- Create empathetic and precise brand experiences that engage customers at the right moment in a human way.
- Deliver customer-centric thinking across projects, account development and all other client work.
- Gain a deep understanding of brand and audience and be the champion of both through all work
- Add value to the client’s brief, where appropriate challenging their thinking, and inspire rich creative propositions that resonate with customers and prospects by drawing on existing insight.
- Guide creative teams to craft beautiful, impactful work and drive innovative thinking witin assigned account teams
- Lead meetings and workshops to support strategic thinking and tactical opportunities.
- Help senior members of the team to build client relationships and trust, and proactively identify business opportunities.
- Work with Marketing Sciences colleagues to analyse campaign performance and develop optimisation plans based on that analysis to improve performance across channels and audience journey stages.
- Contribute to our thought leadership programme (from short form social content to longer form thought pieces).
- Contribute positively to the agency’s new business drive through involvement in pitches.
- Manage time appropriately on nominated accounts to realise planned levels of client profitability.
- Contribute to a working environment in which diversity, unique perspectives, collaboration, and ‘jumping in’ thrives.
- Support junior staff in their professional development.
THE REQUIRMENTS
- Experience working as a Strategic Planner in a Precision Marketing Agency or client environment
- Strong creative judgement and opinion – you’ll have a portfolio of great projects you’ve contributed to
- Knowledge and understanding of customer journeys across all media and touch points
- An analytical thinker and self-starter with a strong desire to learn
- A passion to deliver exceptional work
- Presentation – a confident presenter of work to senior stakeholders both client and agency side. You’ll be able to explain complex ideas simply and compellingly
- You’ll have a track record of getting things done with proven experience of challenging conventions and bringing strategies to life.
- You’ll be comfortable and experienced leading more junior members of the team in delivering assigned projects.
NB: The successful applicant will be hired through Atrium and will be engaged as an Agency PAYE Temporary Worker.
Atrium is a third-party employment company and acts as Omnicom’s Employer of Record for temporary roles.
Ready to apply?
Apply to RAPP
RAPP Kuala Lumpur is looking for a SFMC Developer to join our award-winning team!
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
Role Description
This is a full-time on-site role for SFMC Developer located in WP. Kuala Lumpur. As an SFMC Developer, you will be responsible for designing, developing, and implementing custom solutions on the Salesforce Marketing Cloud platform. The primary focus of this role is to enhance the functionality and performance of the marketing automation tools within the Salesforce ecosystem. The SFMC developer works closely with stakeholders to understand their business needs and translate those needs into technical solutions.
Key Responsibilities:
- Design, build, and implement custom solutions on the Salesforce Marketing Cloud platform, with specific focus on email-related journeys,
- Develop custom scripts, triggers, and APIs to enhance the functionality and performance of the marketing automation tools,
- Collaborate with stakeholders to understand their business requirements and translate those into technical solutions,
- Debug, troubleshoot, and resolve technical issues related to SFMC,
- Test and validate the SFMC solutions to ensure they meet business requirements and technical specifications,
- Stay up to date with the latest developments in Salesforce Marketing Cloud and related technologies,
- Document SFMC solutions and processes to ensure knowledge sharing and ease of maintenance.
You must demonstrate knowledge, skills, and fluency in email marketing best practices. This includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud email application. You should have hands-on experience as a full-stack developer for Marketing Cloud creating personalized, dynamic messages and landing pages. You should be fluent in Marketing Cloud scripting languages, experienced with data configuration, manipulations and advance segmentation, and familiar with SFMC reporting and analytics capabilities.
Additional responsibilities include but not limited to:
- Salesforce Marketing Cloud implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations, Lead requirements gathering, solution design, and writing statements of work,
- Communicate project concepts and outcomes to clients and other project stakeholders,
- Design and implement, for automated email/mobile journeys using Email Studio, Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further,
- Strong understanding of digital marketing KPIs, such as email marketing, PPC and other marketing conversion metrics,
- Experience in reporting and analyzing email activity using Email Studio reports and Journey Builder. Ideally, proficiency with Data Views and Discover Reports within Analytics Builder, Einstein Engagement,
- Design and/or build integrations between Marketing Cloud and 3rd party applications or data sources,
- Conduct user training and actively promote user adoption of Marketing Cloud,
- Track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines. Excellent problem-solving and analytical skills.
- Good understanding of marketing automation concepts and best practices. • Strong communication and collaboration skills.
Qualifications and Experience
- Ability to work with clients to design customer journeys, and associated data models
- Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and ideally also Cloud Pages and Mobile Studio
- Understanding how to build a custom preference center
- Conceptual understanding, to be able to establish data models, work with API’s and configurations
- Knowledge of 1+ of the 6 programming languages in SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL (andQuery Studio experience) or Guide Template Language)
- Experience with Salesforce CRM (Sales & Service Cloud, Communities)
- A bachelor's, postgraduate degree or professional qualification
- Minimum 5 years of experience in a similar role
- Preferable experience in: Salesforce CDP, Datorama, Informatica/Jitterbit/Talend/Dell Boomi, Interaction Studio, Commerce Cloud, Salesforce CDP, Advertising Studio, Social Studio, Experience with Google Analytics (360), PPC Advertising
Skills and Competencies
Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.
Ready to apply?
Apply to RAPP
RAPP Mauritius is looking for a .Net Engineer to join our award-winning team.
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
Position Overview
We are seeking an experienced Technical Lead with strong expertise in .NET technologies, spanning legacy frameworks (4.x) and modern .NET (6+). This role focuses on technical leadership, architectural guidance, and multi-project oversight rather than heavy hands-on development.
The ideal candidate is comfortable working across multiple concurrent projects, ensuring technical quality, alignment, and delivery while collaborating with cross-functional teams.
Key Responsibilities:
- Lead the technical direction of multiple concurrent projects.
- Provide architectural guidance for applications built on:
- .NET Framework 4.x
- .NET 6+ (Core and modern ecosystem)
- Review designs, code, and technical decisions to ensure best practices.
- Ensure technical consistency and standards across projects.
- Support teams with complex problem-solving and root-cause analysis.
- Oversee integrations, performance considerations, and system scalability.
- Act as technical point of contact for stakeholders and business teams.
- Manage technical risks and proactively propose mitigation strategies.
- Mentor developers and promote clean coding standards and maintainability.
Technical Requirements:
- Strong experience with:
- C#
- ASP.NET MVC / Web API
- .NET Framework 4.x
- .NET 6+ (Core)
- Solid understanding of:
- Application architecture patterns (Layered, Clean Architecture, etc.)
- RESTful APIs and service-oriented systems
- Dependency Injection and modern design principles
- Proficiency in SQL:
- Query optimization
- Stored procedures
- Database design and performance tuning
- Experience working with relational databases (e.g., SQL Server).
- Familiarity with CI/CD pipelines and version control systems.
- Experience reviewing legacy systems and guiding modernization efforts.
Soft Skills & Leadership
- Strong analytical and problem-solving skills.
- Ability to manage and technically supervise multiple projects simultaneously.
- Clear and structured communication with both technical and non-technical stakeholders.
- Fluent in English and French (written and spoken).
- Ability to balance technical depth with delivery timelines.
- Strong ownership mindset and decision-making capability.
Preferred Qualifications
- Experience leading distributed or cross-functional teams.
- Exposure to cloud environments (Azure preferred).
- Experience with system integration and enterprise environments.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a Technical Project Manager to join our award-winning Program Management team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
This is a high profile and fast paced role within the Data and Technology arms of RAPP. The role involves managing the full lifecycle development of multiple projects simultaneously with the provision of leadership, direction and supervision to a number of project leaders and system engineers running independent projects and managing system changes. The type of projects you will be responsible for managing involves the development and implementation of large scale real-time marketing solutions and are highly driven by data and technology innovation.
Another key part of this role will involve being a business and technical liaison with a diverse range of functions with RAPP’s client, their agency partners and RAPP third party suppliers. You will be charged with setting and reviewing objectives and coordinating technology implementation activities across projects along with leaders from the technology group. In addition, you’ll have commercial responsibility for your team and will be expected to provide accurate estimates, and measure these forecasts against actuals.
We are looking for someone who can understand and drive client requirements to ensure RAPP delivers excellent solutions both from a technical and operational perspective, someone who is willing to roll up their sleeves and manage the project through to delivery. You’re creative, solutions-driven, organized and have exceptional people skills.
YOUR RESPONSIBILITIES:
- Continuously monitor progress in terms of the status of the plan and the budget and report back to senior management and the client via weekly or other progress reporting and by organizing and managing status meetings.
- Develop full-scale integrated project plans and associated communications documents and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion and oversee tasks though completion.
- Maintain project timelines, documentation, risks, activities, and decisions reporting on these weekly.
- Manage expectations of clients and project stakeholders/sponsors and build a level of respect and trust with clients.
- Set policies and procedures for projects and ensure projects are run according to them.
- Estimate the resources and participants needed to achieve project goals and assign individual responsibilities and resolve resource conflicts within assigned resources.
- Facilitate documentation creation such as business requirements, technical architecture, and functional specifications and ensure technology solutions implemented to deliver best in class solutions for our clients.
- Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements and from this, develop best practices and tools for project execution and management.
REQUIRED SKILLS:
- PMP and/or SCRUM certification beneficial
- Bachelors degree required
- 2-5 years relevant experience, tech environment is a must
- Experience leading SCRUM meetings and sprint planning
- Experience with JIRA or similar project management software
- Ability to work with cross functional teams and lead a team of developers
- Ability to estimate the level of effort a developer would need to complete a given task.
- Ability to competently write technical tickets for developers to work on.
- The soft skills of gatekeeping members of an internal technical team from other teams and clients.
- Be able to negotiate, coach, present and troubleshoot all the way through a project
- Be agile and able to think on your feet – multi-tasking will comes naturally and have your finger on the pulse at all times across all projects
- Solid understanding of SDLC and best practices for implementation
- Solid understanding of and ability to create clear and comprehensive requirements documentation including usage of use cases or user stories.
- Experience with stakeholder interview and requirement capture a must
- Familiarity with cloud environments inclusive of Azure and AWS
- Solid understanding of common cloud services.
- Knowledge or familiarity of Python and JSON
- Knowledge of data mining and database management, campaign management, APIs, encryption/hashing, and data security.
- Knowldege of how to build and maintain a project schedule and timeline: Microsoft Project or Smartsheets.
- Experience within all aspects of process development and execution – we’re particularly keen to see experience of delivering digital solutions through full-cycle web builds, ETL process experience and QA processes
- Be a team leader and manager – with experience of growing and developing a team and helping get the best out of your colleagues
- Have an understanding of web/software applications, application architecture, OS, functionality, intra/extranet and client/server architectures
- The ability to demonstrate a comprehensive understanding in the areas of application programming, database and system design, digital design, information analysis, business requirements definition, analysis/modelling skills and database / data warehouse design
- Knowledge or familiarity of campaign orchestration platforms or Pega Marketing tool is a plus
- Experience working within a DoD controlled environment is a plus
- Proven ability to rearrange work given new priorities
- Good understanding of data security issues inclusive of PII storage and US requirements around compliance (ISO 27001) is a plus
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $75,000 - $87,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for an Account Director to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
This role is central to the successful delivery of modern marketing programs that require coordination across multiple disciplines, channels, stakeholders, and campaign variations. The Account Director is responsible for ensuring integrated campaigns are operationally sound, commercially viable, and aligned across teams from planning through launch and ongoing delivery.
The ideal candidate brings strong client leadership, business management, and operational discipline, along with a practical understanding of how modern digital campaigns are developed and executed. This includes experience overseeing campaign development designed to support dynamic creative optimization (DCO), modular content systems, personalized messaging frameworks, and multi-variant asset ecosystems. While this role does not directly own creative, media, or technical execution, it must lead the overall system of delivery with confidence, clarity, and accountability.
YOUR RESPONSIBILITIES:
- Serve as the primary day-to-day senior client lead, ensuring work is delivered on time, on budget, and in alignment with business objectives, brand standards, and campaign requirements
- Own the overall orchestration of integrated campaign delivery, business management, and cross-functional team alignment across complex digital marketing initiatives.
- Ensure campaign frameworks are built to support personalization requirements and that all contributing teams are coordinated effectively from planning through launch and ongoing delivery.
- Coordinate with strategy, creative, production, media, analytics, CRM, and technology stakeholders to ensure integrated execution across all workstreams.
- Build and manage timelines, milestones, deliverables, approvals, and interdependencies across campaign phases.
- Proactively identify delivery risks, workflow bottlenecks, and cross-functional issues, and drive timely resolution.
- Ensure decisions, next steps, and ownership are clearly documented and communicated throughout the lifecycle of the work.
- Lead client communications with clarity and confidence across status meetings, reviews, planning discussions, and issue resolution.
- Maintain a strong understanding of client business priorities, internal dynamics, brand requirements, and evolving marketing needs.
- Ensure client objectives, feedback, approvals, and concerns are clearly communicated and actioned across internal teams.
- Provide steady leadership through complex programs, helping clients navigate dependencies, delivery decisions, and evolving priorities.
- Serve as a liaison across client, agency, and external partner teams to ensure seamless integration, while proactively identifying and addressing marketing and delivery challenges.
- Maintain accountability for agency performance, including the financial and commercial health of the business, and help position the account for long-term growth.
REQUIRED SKILLS:
- 8–10+ years of experience in account management, client leadership, or integrated digital campaign delivery within an agency or marketing environment.
- 3–5 years of automotive marketing experience, including exposure to Tier 1 and Tier 2 program activation and support.
- Hands-on experience with platforms and toolsets such as Innovid/Flashtalking, Celtra, The Trade Desk, Adobe Advertising Cloud, Viant, PubMatic, or similar solutions is a strong plus.
- Working knowledge of modern digital campaign ecosystems, including personalized creative, video, CRM, interactive experiences, and multi-channel programs.
- Understanding of the structural requirements behind campaigns built for adaptive or dynamic creative delivery.
- Experience partnering with media agency teams and clients to support integrated DCO-oriented campaign frameworks, including asset dependencies, versioning requirements, messaging hierarchies, approval pathways, and rollout complexity.
- Strong understanding of how creative development decisions influence downstream execution, approvals, operational complexity, and campaign delivery.
- Proven success leading complex client relationships across large, multi-disciplinary programs and navigating complex client organizations effectively.
- Excellent client communication and presentation skills, with comfort engaging senior stakeholders.
- Exceptional organizational and project leadership skills across multiple timelines, teams, and deliverables.
- Comfort operating in ambiguity, with the flexibility and problem-solving ability to navigate evolving client and internal needs.
- Strong interpersonal and collaboration skills, with the ability to work effectively across diverse personalities, functions, and levels of seniority.
- Experience in communications planning, with the ability to articulate recommendations clearly and support successful client engagement.
- Proven ability to independently manage multiple priorities in a fast-paced, deadline-driven environment.
- Experience collaborating effectively within geographically dispersed teams setting.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $135,000 - $146,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for a VP, Technology to join our award-winning Technology team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
As VP, Technology, you will be the senior partner to our clients’ marketing, data, and technology organizations—helping them transform their customer experience through intelligent, data-driven marketing ecosystems. You will shape the MarTech vision, architect modern data and decisioning solutions, and translate complex business challenges into actionable, scalable technical execution.
This role sits at the intersection of Marketing Technology, Data Engineering, Analytics, and Architecture. You will lead discovery sessions with C-suite stakeholders, define future-state architectures, and partner with Engineering Leads to bring next-generation omnichannel marketing and data activations to life.
You will play a critical leadership role in how brands use first-party data, AI-powered decisioning, real-time activation, cloud technologies, and multi-channel automation to create meaningful one-to-one connections with millions of individuals.
YOUR RESPONSIBILITIES:
Client & Stakeholder Leadership
- Serve as the primary technology advisor to clients—understanding their marketing vision, data maturity, and current-state challenges.
- Translate business goals into scalable data-driven marketing architectures and technical roadmaps.
- Facilitate workshops with Marketing, Data, Product, and Engineering stakeholders to define requirements and align on solution direction.
MarTech, Data & Architecture Strategy
- Assess clients’ existing MarTech, CDP, and data ecosystem; identify capability gaps and define a multi-phase transformation roadmap.
- Architect integrated solutions spanning data ingestion, identity resolution, segmentation, decisioning, orchestration, real-time activation, and measurement.
- Recommend omnichannel journeys, next-best-action frameworks, UX/UI touchpoints, and modern campaign orchestration workflows.
Data, Analytics & AI/ML Decisioning
- Analyze marketing and behavioral data to inform segmentation, personalization opportunities, and performance insights.
- Define data integration patterns into Campaign, CDP, and Analytics platforms.
- Lead the design of automated decisioning and next-best-action engines using AI/ML models, predictive analytics, and rules-based logic.
- Ensure data architecture supports scale, governance, privacy, and real-time use cases.
Implementation Leadership
- Lead configuration, customization, and integration of platforms such as Salesforce Marketing Cloud, Adobe Journey Optimizer/Adobe Campaign, Braze, CDPs, CMS/DAM systems, and adjacent tech.
- Define non-functional requirements for performance, security, availability, and operational readiness.
- Partner with Product, Engineering, and Business Analysts to break large business capabilities into technical epics and development plans.
- Oversee end-to-end implementation across engineering teams—ensuring on-time, high-quality delivery.
Team & People Leadership
- Manage a team of technologists, architects, and developers; provide ongoing coaching, mentorship, and career development.
- Build a culture of collaboration, innovation, accountability, and client-centric delivery.
- Lead technical work sessions, solution reviews, and architecture governance routines.
REQUIRES SKILLS:
- 12+ years of IT/Technology experience with 5+ years in MarTech, AdTech, or Data-driven Precision Marketing.
- Hands-on expertise with Marketing Automation platforms:
Salesforce Marketing Cloud, Adobe Campaign/Journey Optimizer, Braze, or similar. - Strong experience designing and deploying multi-channel campaigns, automated journeys, and real-time decisioning workflows.
- Experience with data architectures supporting customer 360, identity resolution, segmentation, analytics, and activation.
- Understanding of cloud platforms (AWS / Azure / GCP), APIs, data pipelines, CDPs, and modern data modeling.
- Demonstrated ability to translate business needs into data flows, integration patterns, and scalable architecture frameworks.
- Fully comfortable in a client-facing executive role, guiding senior stakeholders through technical and strategic decisions.
- Proven success leading cross-functional teams and running effective technical workshops.
- Highly collaborative, solutions-oriented, and adept at navigating ambiguity.
- Strong communication skills—able to articulate complex technical concepts clearly to non-technical audiences.
- Self-driven, detail-oriented, and capable of managing multiple concurrent initiatives.
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $157,000 - $173,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for an Account Executive to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
The Account Executive is responsible for the day-to-day management and delivery of integrated digital advertising initiatives. This role serves as a key client contact for ongoing project execution, ensuring work is delivered accurately, on time, on budget, and aligned with client expectations.
Working closely with internal cross-functional teams, agency partners, and client stakeholders, the Account Executive helps translate strategic direction into actionable plans and drives projects from kickoff through launch and optimization. This role is highly tactical and detail-oriented, requiring strong project management, communication, and problem-solving skills.
The ideal candidate brings a solid foundation in digital marketing and account management, with experience managing complex workstreams, coordinating deliverables across teams, and maintaining strong day-to-day client relationships.
YOUR RESPONSIBILITIES:
- Lead the day-to-day execution of digital advertising campaigns and related marketing initiatives.
- Serve as a primary day-to-day contact for assigned client stakeholders and internal team members.
- Manage ongoing communications related to project status, timelines, deliverables, risks, and next steps.
- Build strong working relationships with clients through responsiveness, organization, and consistent follow-through.
- Support client meetings by preparing agendas, status updates, meeting recaps, and action-item tracking.
- Help ensure client feedback is clearly documented, communicated internally, and incorporated into deliverables.
- Manage project timelines, workbacks, deliverable trackers, and status reports across multiple concurrent initiatives.
- Coordinate with strategy, creative, media, production, analytics, and operations teams to keep work moving efficiently.
- Confirm all deliverables meet quality standards, align with approved scope, and are delivered on schedule.
- Identify project risks, timeline shifts, and executional issues early, escalating appropriately and helping drive resolution.
- Support campaign launches and trafficking readiness by confirming assets, approvals, specifications, and dependencies are in place.
- Ensure plans are executed effectively and client work progresses smoothly on a daily basis.
- Translate client needs and feedback into clear internal direction and actionable task lists.
- Maintain alignment between account, creative, media, and production teams throughout the lifecycle of each project.
- Partner with more senior account leadership to ensure work reflects broader business goals and client priorities.
- Support the development and maintenance of project estimates, scopes, timelines, and budget trackers.
- Assist in managing change requests, scope adjustments, and documentation of out-of-scope work.
- Ensure financial and administrative processes are completed accurately and on time, including approvals, reconciliations, and status documentation.
REQUIRED SKILLS:
- Bachelor’s degree in marketing, communications, advertising, business, or a related field.
- 3-4 years of experience in account management, project management, client services, or digital marketing within an agency or related environment.
- Experience managing day-to-day execution of large-scale digital advertising campaigns or integrated marketing programs.
- Familiarity with digital media, CRM, website/content, social, and performance marketing workflows.
- Demonstrated experience working closely with Media agency partners and clients to develop integrated DCO-oriented campaigns.
- Hands-on experience with platforms and toolsets such as Innovid/Flashtalking, Celtra, The Trade Desk, Adobe Advertising Cloud, Viant, PubMatic, or similar solutions is a strong plus.
- Automotive, luxury, or premium-brand experience highly preferred.
- Strong project management skills with the ability to handle multiple projects and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Experience working with cross-functional teams including creative, media, strategy, analytics, and production.
- Comfort managing timelines, deliverables, client feedback, and project documentation in a fast-paced environment.
- Proficiency with common project management and collaboration tools (Workfront, Figma, MS Suite)
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $65,000 - $71,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP Chicago is looking for an Analyst to join our award-winning Marketing Sciences team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
As an Analyst, you are responsible for contributing to projects that help to answer complex strategic questions using data; for persuading our clients to follow the right data-driven strategy and helping to continue our growth as well as our clients’ business.
The ideal candidate has an affinity and passion for deriving business insights using data and is ready to jump in, ask questions, find problems, fix them, build relationships, imagine new solutions, and invent them. Do whatever it takes to go above and beyond. And stand up for individuality.
YOUR RESPONSIBILITIES:
- Analyze data that facilitates opportunities and insights within customer journeys, including but not limited to paths to key journey stages and understanding drop off rates through the conversion funnel.
- Develop data-driven hypothesis on performance of leads and lead journeys
- Create client outputs including monthly performance reports & dashboards, quarterly deep-dive reports, as well as other ad hoc analysis
- Actively collaborate with other Analysts as well as the Experience Strategy, Analytics Enablement, Technology and Data Science Teams to develop solutions
- Actively work within broader team to improve data fidelity, availability and accessibility for reporting and analysis
- Drive efficiencies by working to automate repetitive processes
- Support QA/QC function across all data-driven endeavors – thereby ensuring maximum impact from our analysis and minimum chance for erroneous conclusions
- Contribute to workflow efficiency improvements and more effective ideation by cultivating new learning tools, sources and resources
REQUIRED SKILLS:
- Bachelor’s degree in Math/Statistics, Data Science, or other related fields/ equivalent experience.
- 2-5 years’ experience performing marketing analytics or similar work.
- Hands on experience using SQL to extract and manipulate data for analysis
- Hands on experience with Python for general analyses and automation needs
- Proficient in MS Excel, PowerPoint to help interpret the data and present a story to client
- Experience with PowerBI, Tableau or similar dashboarding tools preferred
- Experience and familiarity with modeling tools like SAS, SPSS, R a plus
- Be imaginative a have a practical approach to problem solving
- A self-starter with a good work ethic capable of building good working relationships with other team members as well as clients
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $67,500 - $74,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
RAPP New York is looking for an Associate Director, Experience Strategy to join our award-winning Experience Strategy team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
We’re seeking a strategic leader with expertise in customer experience and CRM, a passion for interesting brands, and a talent for sparking fresh ideas. You'll provide day-to-day leadership in a dynamic, diverse agency environment, managing and coordinating project planning, team assignments, and strategic recommendations for key clients.
YOUR RESPONSIBILITIES:
- Lead strategy across multiple clients, becoming an expert on their consumers, business models, brands, categories, and value propositions.
- Partner with business leadership, creative teams, project management, marketing technology experts, and external partners to translate client goals into actionable strategic plans and cohesive executions.
- Guide and inspire the team/junior strategists, providing clear project direction and ensuring tactical work is executed effectively, insightfully, and on time.
- Serve as a collaborative leader on client teams, facilitating design thinking workshops, creative development sessions, reporting discussions, and strategic presentations.
- Develop and deliver creative briefs that inspire bold, insight-driven work and align with business objectives.
- Devise integrated content and communication strategies that personalize at scale, driving engagement across diverse customer segments.
- Become deeply familiar with and apply advanced research tools and methods—including applied listening, digital ethnography, and syndicated research—to surface insights that drive meaningful action.
- Partner with marketing technology and science teams to leverage marketing automation platforms like Salesforce Marketing Cloud, Adobe Experience Cloud, to deliver data-driven, measurable customer experiences.
- Ensure strategies account for integrated experience delivery, understanding how paid, owned, and earned media operate together to build cohesive brand ecosystems.
- Contribute to the continued growth and evolution of the strategy practice—shaping process, tools, and thought leadership.
- Present strategic recommendations to senior clients with clarity, confidence, and storytelling finesse.
REQUIRED SKILLS:
- Bachelor’s Degree in a related field or equivalent experience
- 8+ years of experience in marketing, digital, CRM, media, advertising, or management consulting.
- Proven ability to lead a team and mentor junior strategy talent.
- Demonstrated excellence in writing, editing, and collaborating on internal strategic and creative materials.
- Proficiency in research tools and data sources such as Nielsen, Mintel, Forrester, and others.
- Strong capability in narrative creation and simplifying complex challenges into clear, actionable insights.
- Track record of delivering high-quality work independently, on time, and above expectations.
- Understanding of marketing technology/automation ecosystems—including Salesforce Marketing Cloud, marketing automation platforms, customer data platforms (CDPs), and analytics frameworks.
- Experience developing omnichannel strategies that align paid, owned, and earned media to deliver unified, impactful customer experiences.
- Intellectual rigor, deep curiosity, and a passion for continuous learning.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $115,000 - $135,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
MAIN RESPONSIBILITIES / DUTIES
- Responsible for integrating several modules to create a web page.
- Implements required configurations to activate the required modules for the web application / website.
- Localises web application / website (where applicable) via backoffice / content management system (CMS).
- Upload contents into the web application / website.
- Performs webmastering (page setup) on imported contents.
- Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
- Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
- Participates in the Launch of the web application / website.
- Ensures administration and maintenance of sites.
- Creates/modifies contents, includes images and newsletters.
- Manages multimedia Visual graphical interfaces and editorial content.
- Ensures integration of multimedia elements.
- Moderates the site and improves SEO.
- Manages updating and archiving of web pages.
- Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
- Ensures alerts are raised proactively.
- Abides to practices and processes across disciplines.
- Ensures effective communication and promotes a sense of participation and involvement.
- Any other duty related to your position, assigned by your reporting line.
REQUIREMENTS / QUALIFICATIONS
ACADEMIC BACKGROUND
- Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field
REQUIRED EXPERIENCE
- Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
- Proven ability to follow practices and processes to ensure high-quality support services to the clients.
- Working knowledge of Microsoft Office Excel.
- Desirable:
- 1+ year of experience in IT or IS field
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
ROLES & RESPONSIBILITIES
- Analyze and adapt campaign build as per requirements
- Building / Scheduling journey and emails on SFMC as per client requirements.
- HTML coding and development for email using responsive design and email coding best practice.
- Maintaining accurate email templates with most recent HTML and CSS.
- Entering and tweaking HTML code for proper deployment in Salesforce Marketing Cloud.
- Thorough understanding of the elements of good design, HTML / CSS production, and email specific code requirements.
- Thorough understanding of email rendering in mobile devices, web-based email clients, and desktop clients.
- Technical skills: HTML, CSS, Photoshop, Salesforce Marketing Cloud, Email UI/UX, Responsive design.
- Strong proficiency in Salesforce Marketing Cloud, including Content Builder, Journey Builder and deployments.
- Manage numerous projects at one time and meet appropriate deadlines.
- Perform quality check and monitoring on all deliverables
REQUIREMENTS / QUALIFICATIONS
ACADEMIC BACKGROUND
- BSc in Computer Science or related technical discipline or equivalent practical experience.
REQUIRED EXPERIENCE
- At least 2-3 years email specific development experience
- 2 years of development experience
- Must have digital portfolio, covering dynamic email samples
- Experience on digital development skills and experience (landing pages, banners, etc).
- Experience dev skills in HTML, CSS
- Exposure to JavaScript and CMS (eg: Drupal and/or WordPress) is a plus!
- Hands on QA experience utilizing Litmus or similar.
- Familiar with ad publishers (eg. Salesforce, Engage)
- Photoshop, Skecth proficiency required to manipulate assets
- Detail oriented, organized, and the ability to meet deadlines while working with some projects at the same time.
- Proven experience with modern web standards and cross-browser compatibility issues
- Experience with front end, JavaScript and frameworks.
- Ability to work with IDEs (Sublime Text or Visual Studio Code is required)
- Knowledge of pre-processed CSS styling (SASS, LESS) is a strong plus.
- Experience working with mobile and web templates
- Knowledge and experience in graphic design for web, Photoshop, and Illustrator is a strong plus.
- Knowledge using repositories (eg. GitHub o Bitbucket) is a strong plus.
- Implementation of Email templates.
- Knowledge in W3C Standards (or able to learn quickly about them).
- Independent, responsible, and proactive with the ability to learn and achieve superior results.
LANGUAGES
- Desirable English Proficiency (B1 reading, writing, and conversation).
SKILLS / COMPETENCIES
Interpersonal Savvy:
- Builds constructive relationships with people both similar and different to self.
- Proactively develops relationships with a wide variety of people.
- Builds immediate rapport, even when facing difficult or tense situations.
- Engages input from others constantly and listens with empathy and concern.
Manages Ambiguity
- Deals comfortably with the uncertainty of change.
- Deals constructively with problems that do not have clear solutions or outcomes.
- Makes significant progress and remains calm and composed, even when things are uncertain.
- Manages the risk that comes with moving forward when the outcome isn’t certain.
Tech Savvy:
- Scans the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
- Continually scans the environment for technology breakthroughs.
- Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes.
- Encourages others to learn and adopt new technologies.
Ensures Accountability:
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Promotes a sense of urgency and establishes and enforces individual accountability in the team.
- Works with people to establish explicit performance standards.
- Is completely on top of what is going on and knows where things stand.
- Provides balanced feedback at the most critical times.
Communicates effectively:
- Delivers messages in a clear, compelling, and concise manner.
- Adjusts to fit the audience and the message.
- Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.
- Attentively listens to others.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at a scale.
As a global, next-generation precision marketing agency, we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that values diversity and emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content, and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
- Analyze and adapt campaign build as per requirements
- Building / Scheduling journey and emails on SFMC as per client requirements.
- Strong Javascript / AMPScript for Salesforce personalization.
- Maintaining accurate email templates with most recent HTML and CSS.
- Entering and tweaking HTML code in Cloudpages for proper deployment in Salesforce Marketing Cloud.
- Strong SQL for audience selection.
- Thorough understanding of the elements of good design, HTML / CSS production, and email specific code requirements.
- Thorough understanding of email rendering in mobile devices, web-based email clients, and desktop clients.
- Technical skills: HTML, CSS, Javascript, Photoshop, Salesforce Marketing Cloud, SQL, Email UI/UX, Responsive design.
- Strong proficiency in Salesforce Marketing Cloud, including Content Builder, Journey Builder and deployments.
- Manage numerous projects at one time and meet appropriate deadlines.
- Perform quality check and monitoring on all deliverables
REQUIREMENTS / QUALIFICATIONS
ACADEMIC BACKGROUND
- BS in Computer Science or related technical discipline or equivalent practical experience.
REQUIRED EXPERIENCE
- At least 5 years SFMC experience
- SFMC Certified.
- Experience on digital development skills and experience (landing pages, banners, etc).
- Experience dev skills in HTML, CSS, and Javascript.
- Strong SQL
- Hands on QA experience utilizing Litmus or similar.
- Familiar with ad publishers (eg. Salesforce, Engage)
- Photoshop, Skecth proficiency required to manipulate assets
- Detail oriented, organized, and the ability to meet deadlines while working with some projects at the same time.
- Proven experience with modern web standards and cross-browser compatibility issues
- Experience with front end, JavaScript and frameworks.
- Ability to work with IDEs (Sublime Text or Visual Studio Code is required)
- Knowledge of pre-processed CSS styling (SASS, LESS) is a strong plus.
- Experience working with mobile and web templates
- Knowledge and experience in graphic design for web, Photoshop, and Illustrator is a strong plus.
- Knowledge using repositories (eg. GitHub or Bitbucket).
- Implementation of Email templates.
- Knowledge in W3C Standards (or able to learn quickly about them).
- Independent, responsible, and proactive with the ability to learn and achieve superior results.
LANGUAGES
- Desirable English Proficiency (B1 reading, writing, and conversation).
SKILLS / COMPETENCIES
Interpersonal Savvy:
- Builds constructive relationships with people both similar and different to self.
- Proactively develops relationships with a wide variety of people.
- Builds immediate rapport, even when facing difficult or tense situations.
- Engages input from others constantly and listens with empathy and concern.
Manages Ambiguity
- Deals comfortably with the uncertainty of change.
- Deals constructively with problems that do not have clear solutions or outcomes.
- Makes significant progress and remains calm and composed, even when things are uncertain.
- Manages the risk that comes with moving forward when the outcome isn’t certain.
Tech Savvy:
- Scans the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
- Continually scans the environment for technology breakthroughs.
- Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes.
- Encourages others to learn and adopt new technologies.
Ensures Accountability:
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Promotes a sense of urgency and establishes and enforces individual accountability in the team.
- Works with people to establish explicit performance standards.
- Is completely on top of what is going on and knows where things stand.
- Provides balanced feedback at the most critical times.
Communicates effectively:
- Delivers messages in a clear, compelling, and concise manner.
- Adjusts to fit the audience and the message.
- Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.
- Attentively listen to others.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
Ready to apply?
Apply to RAPP
RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
YOUR ROLE:
RAPP MENA is seeking a Community Manager (Executive) to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.
This role requires bilingual communication skills (Arabic & English) and the ability to operate within a structured, SLA-driven environment.
YOUR RESPONSIBILITIES:
- Manage daily community engagement and social customer support across assigned platforms
- Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
- Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
- Support always-on social activity and campaign launches with timely, real-time engagement
- Coordinate with internal social, content, and account teams to resolve customer issues
- Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
- Follow defined governance processes, approval workflows, and platform best practices
- Ensure consistent quality, accuracy, and responsiveness across all community interactions
REQUIRED SKILLS:
- 1–3 years’ experience in community management, social media, or social customer support roles
- Experience supporting enterprise or high-volume accounts
- Strong understanding of major social platforms and customer engagement best practices
- Written communication skills (Arabic required; English essential)
- Comfortable managing customer-facing interactions in a structured, process-driven environment
- Organized, reliable, and able to work independently within defined SLAs and workflows
- Hands-on experience using community management, moderation, or social support tools
(e.g. Sprinklr, Sprout Social, Emplify, or similar platforms) - Ability to adapt quickly to new tools and reporting workflows used by the agency or client
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Ready to apply?
Apply to RAPP
WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
MAIN RESPONSIBILITIES / DUTIES
- Responsible for integrating several modules to create a web page.
- Implements required configurations to activate the required modules for the web application / website.
- Localises web application / website (where applicable) via backoffice / content management system (CMS).
- Upload contents into the web application / website.
- Performs webmastering (page setup) on imported contents.
- Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
- Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
- Participates in the Launch of the web application / website.
- Ensures administration and maintenance of sites.
- Creates/modifies contents, includes images and newsletters.
- Manages multimedia Visual graphical interfaces and editorial content.
- Ensures integration of multimedia elements.
- Moderates the site and improves SEO.
- Manages updating and archiving of web pages.
- Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
- Ensures alerts are raised proactively.
- Abides to practices and processes across disciplines.
- Ensures effective communication and promotes a sense of participation and involvement.
- Any other duty related to your position, assigned by your reporting line.
REQUIREMENTS / QUALIFICATIONS
ACADEMIC BACKGROUND
- Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field
REQUIRED EXPERIENCE
- Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
- Proven ability to follow practices and processes to ensure high-quality support services to the clients.
- Working knowledge of Microsoft Office Excel.
- Desirable:
- 1+ year of experience in IT or IS field
Ready to apply?
Apply to RAPP