RAPP New York is looking for a Junior Experience Strategist to join our award-winning Experience Strategy team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

We’re seeking a strategic thinker with experience in marketing, advertising, customer experience, CRM, and/or digital communications, along with a passion for interesting brands and a talent for sparking fresh ideas. You’ll have the opportunity to work across a range of accounts, initially with a focus on the automotive industry, partnering with collaborative clients and cross-disciplinary teams to develop integrated strategies across CRM and digital channels that inspire strong work and drive meaningful results.

YOUR RESPONSIBILITIES:

• Develop CRM and digital communications strategies that identify, capture, and nurture consumers across the full customer journey, creating connected experiences across channels including web, email, mobile, social, paid media, and direct mail
• Conduct primary research and analyze third-party research to uncover insights that inform strategic plans, audience approaches, and creative briefs
• Tell persuasive, insight-driven stories by translating complex strategies, data, and journey thinking into clear, visually compelling narratives that drive alignment and inspire creative output
• Develop creative briefs, brief internal creative teams, and partner with them to inspire strong work across CRM and digital channels
• Devise content and communication strategies that personalize at scale to engage different audiences and drive action across touchpoints
• Perform current state analyses including, but not limited to, market, customer, channel, and competitive analyses
• Work collaboratively with the Marketing Sciences team to establish audience strategy, test-and-learn plans, measurement approaches, and optimization opportunities
• Collaborate closely with other vendors and agency partners to ensure strategic consistency across CRM, digital, and broader program elements
• Present strategic recommendations clearly and confidently to agency and client stakeholders

REQUIRED SKILLS:

• Bachelor’s Degree in related field.
• 1+ years of experience in strategic planning (with a brand, at an agency or similar)
• Experience using AI tools to accelerate strategic research, synthesize insights, write creative briefs and uncover emerging cultural, behavioral, and category trends.
• Familiarity with CRM and digital marketing channels, with an interest in how they work together to create connected customer experiences
• Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
• Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
• Excellent writing and editing skills with strict attention to detail.

NICE TO HAVE:

• Automotive category experience (a plus but not required)

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $58,000 - $64,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for a Director, Program Management to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

As a Director, Program Management you serve as a key leader on accounts. You are the orchestrator of client portfolios and the projects within them. You’re the one who knows how to make things happen.  You’re the master of the execution and process from project initiation to delivery. You are passionate about the space from digital, CRM and emerging technologies. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Orchestrates the motion of every project liaising with all departments from start through completion.
• Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work and timelines.
• Aligns with resource management to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Manages simultaneous programs within budgetary and schedule constraints.
• Monitors, reports, prioritizes and solves for project progress and risk. Escalates as necessary to ensure integrity of client scopes and agency profitability.
• Serves as a client-facing partner, building trusted relationships and ensuring alignment on program goals, timelines, and delivery across integrated campaigns.
• Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process.
• Initiates all activities to support project close out and “retrospectives”.
• Leads efficient meetings and conference calls. Ensures clear communication and team alignment post meeting.
• Sets and manages expectations for the team and quality through effective communication and problem-solving.
• Is a champion of the agency process and quality work – and is responsible for optimizing workflow.

REQUIRED SKILLS:

• 10+ years of related project management experience managing integrated marketing campaigns, including digital and direct mail, at an advertising or media agency.
• Team player that understands how to work effectively in a fast-paced, evolving and dynamic organization.Possesses excellent inter-personal and communication skills.
• Excellent conflict resolution skills, escalates issues appropriately.
• Takes personal responsibility for individual development and approaches every situation as an opportunity to learn.
• Evidence of working with project management methodologies and tools, Jira, WorkFront or similar Program Management tools a must.
• Experience managing and mentoring Program Managers, including oversight of workload, prioritization, and delivery quality.
• Commercially minded and capable of identifying business and growth opportunities.

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $135,000 - $148,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for an Account Supervisor (Field Ops) to join our award-winning Account Leadership team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.



We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.


Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.


Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets

YOUR ROLE:

The Dealer Marketing Services Representative manages specified OEM automotive clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and selling new solutions. The dealer marketing services representative is the face of the brand by conducting daily in-person marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, co-op eligibility etc.

Your role will require up to 50% travel for in-person, monthly consultations. Aptitudes that will make you successful include working autonomously, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership - you are considered the marketing expert in the assigned area.

Expect to work with one of the hottest and most respected automotive brands and dealer bodies in the world.

YOUR RESPONSIBILITIES:

• Builds and maintains positive relationships with new and existing dealer clients
• Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, strategy, programs and platforms
• Monitors all advertising compliance for dealer sin assigned territory
• Supports annual business planning in conjunction with Area personnel
• Reviews quarterly dealer marketing plans; providing recommendations on optimization based on performance
• Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
• Understands and drives key performance indicator (KPI) improvement
• Examines client performance (reporting, direct observation, ) to identify areas of opportunity for improvement within the fixed operations
• Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
• Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
• Strategizes overall marketing performance and solutions
• Identifies and recommends program changes and marketing strategies
• Maintains ongoing communication with different levels of dealership management at assigned dealership locations
• Manages the retention, product penetration, and growth of assigned dealerships
• Maintains a high level of customer satisfaction by serving as an advocate and liaison between the dealer client and internal teams
• Manages all customer issues and conflict resolution
• Achieves assigned engagement, utilization and performance targets
• Writes and distributes contact reports each day to each dealership and OEM field office personnel
• Receives and submits account updates, enhancements, and recommended changes
• Maintains dealer contacts and business activity in required logs on a regular basis
• Shares results-oriented OEM marketing solutions, effectiveness, and challenges
• Successful completion of required training program and assessments
• Other duties as assigned

REQUIREMENTS:

• Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent workexperience
• Qualified candidates should have 5+ years of automotive / marketing experience with a Digital Advertising focus
• Demonstrated experience working with Dealer Principals & General Management personnel
• Strong preference for premium luxury segment experience
• Ability to drive and/or fly to assigned dealership locations, spend up to 50% of overnights in hotels, and maintain valid driver’s license

To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:

• Ability to develop relationships with key decision-makers
• Build relationships with both internal and external customers
• Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
• Develop strategies, action plans, and metrics to monitor results
• Effectively communicate ideas, challenges, and solutions
• Communicate and give presentations in front of groups
• Effectively convey processes and training
• Listen to others and appropriately act on information provided
• Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
• Work autonomously with minimal supervision and under continual deadline pressure
• Work effectively in both a team and individual setting
• Work effectively in a fast-paced organization
• Use a variety of computer programs to track results (Salesforce CRM, Word, Excel, Email, Internet, etc.)

*Must be able to travel up to 50% of the time

Target Markets: Chicago, Michigan, Mid-Atlantic

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $80,000 - $92,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for a Senior Experience Strategist to join our award-winning Experience Strategy team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

We’re looking for a strategically minded individual with a background and passion for building connected customer experiences across CRM and digital channels for world-class brands. Your ability to develop innovative communications strategies and full-funnel journey plans will spark new ideas, create more relevant customer connections, and drive brand growth. You will have the opportunity to work alongside interdisciplinary teams, fellow strategists, and collaborative clients to create impactful, integrated work across the customer experience.

YOUR RESPONSIBILITIES:

• Lead integrated CRM and digital channel planning across the year in close partnership with client and agency teams, identifying cross-channel opportunities, campaign priorities, and audience strategies
• Develop and evolve full-funnel customer journey and communication plans across CRM and digital touchpoints to better connect brand, media, and customer experience
• Shape CRM programs and digital communications strategies that identify, capture, nurture, and re-engage customers throughout the decision-making process
• Review ongoing performance reporting across CRM, digital creative, site experience, and channel metrics to identify optimizations, gaps, and areas of opportunity
• Support audience and customer strategy by uncovering behavioral, channel, and market insights that sharpen target definitions and improve relevance across CRM and digital activation
• Refresh in-market customer experiences as needed based on updated audience, media, brand, or business direction from partner teams
• Develop annual learning agendas and test plans across CRM and digital programs to improve performance, strengthen engagement, and inform future campaign strategy
• Partner with media, analytics, and other agency teams to develop integrated reporting that brings together results, learnings, and strategic implications across channels
• Develop strategic and creative briefs in support of CRM initiatives, digital campaigns, and broader marketing efforts throughout the year
• Conduct competitive, category, and cultural landscape research to inform strategic recommendations, journey planning, and creative opportunities
• Collaborate across partner agencies and client teams to ensure strategic consistency across CRM, digital media, creative, and customer experience workstreams
• Present strategic recommendations, optimization opportunities, and integrated journey plans clearly and confidently to clients and internal teams

REQUIRED SKILLS:

• Bachelor’s Degree in related field.
• 5+ years of experience in strategic planning (with a brand, at an agency or similar)
• Strong experience developing integrated strategies across CRM and digital channels, with the ability to connect audience insight, journey planning, and communications strategy
• Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
• Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
• Excellent writing and editing skills with strict attention to detail.

NICE TO HAVE:

• Automotive category experience (a plus but not required)

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $99,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for an Account Director to join our award-winning Account Leadership team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

This role is central to the successful delivery of modern marketing programs that require coordination across multiple disciplines, channels, stakeholders, and campaign variations. The Account Director is responsible for ensuring integrated campaigns are operationally sound, commercially viable, and aligned across teams from planning through launch and ongoing delivery.

The ideal candidate brings strong client leadership, business management, and operational discipline, along with a practical understanding of how modern digital campaigns are developed and executed. This includes experience overseeing campaign development designed to support dynamic creative optimization (DCO), modular content systems, personalized messaging frameworks, and multi-variant asset ecosystems. While this role does not directly own creative, media, or technical execution, it must lead the overall system of delivery with confidence, clarity, and accountability.

YOUR RESPONSIBILITIES:

• Serve as the primary day-to-day senior client lead, ensuring work is delivered on time, on budget, and in alignment with business objectives, brand standards, and campaign requirements
• Own the overall orchestration of integrated campaign delivery, business management, and cross-functional team alignment across complex digital marketing initiatives.
• Ensure campaign frameworks are built to support personalization requirements and that all contributing teams are coordinated effectively from planning through launch and ongoing delivery.
• Coordinate with strategy, creative, production, media, analytics, CRM, and technology stakeholders to ensure integrated execution across all workstreams.
• Build and manage timelines, milestones, deliverables, approvals, and interdependencies across campaign phases.
• Proactively identify delivery risks, workflow bottlenecks, and cross-functional issues, and drive timely resolution.
• Ensure decisions, next steps, and ownership are clearly documented and communicated throughout the lifecycle of the work.
• Lead client communications with clarity and confidence across status meetings, reviews, planning discussions, and issue resolution.
• Maintain a strong understanding of client business priorities, internal dynamics, brand requirements, and evolving marketing needs.
• Ensure client objectives, feedback, approvals, and concerns are clearly communicated and actioned across internal teams.
• Provide steady leadership through complex programs, helping clients navigate dependencies, delivery decisions, and evolving priorities.
• Serve as a liaison across client, agency, and external partner teams to ensure seamless integration, while proactively identifying and addressing marketing and delivery challenges.
• Maintain accountability for agency performance, including the financial and commercial health of the business, and help position the account for long-term growth.

REQUIRED SKILLS:

• 8–10+ years of experience in account management, client leadership, or integrated digital campaign delivery within an agency or marketing environment.
• 3–5 years of automotive marketing experience, including exposure to Tier 1 and Tier 2 program activation and support.
• Hands-on experience with platforms and toolsets such as Innovid/Flashtalking, Celtra, The Trade Desk, Adobe Advertising Cloud, Viant, PubMatic, or similar solutions is a strong plus.
• Working knowledge of modern digital campaign ecosystems, including personalized creative, video, CRM, interactive experiences, and multi-channel programs.
• Understanding of the structural requirements behind campaigns built for adaptive or dynamic creative delivery.
• Experience partnering with media agency teams and clients to support integrated DCO-oriented campaign frameworks, including asset dependencies, versioning requirements, messaging hierarchies, approval pathways, and rollout complexity.
• Strong understanding of how creative development decisions influence downstream execution, approvals, operational complexity, and campaign delivery.
• Proven success leading complex client relationships across large, multi-disciplinary programs and navigating complex client organizations effectively.
• Excellent client communication and presentation skills, with comfort engaging senior stakeholders.
• Exceptional organizational and project leadership skills across multiple timelines, teams, and deliverables.
• Comfort operating in ambiguity, with the flexibility and problem-solving ability to navigate evolving client and internal needs.
• Strong interpersonal and collaboration skills, with the ability to work effectively across diverse personalities, functions, and levels of seniority.
• Experience in communications planning, with the ability to articulate recommendations clearly and support successful client engagement.
• Proven ability to independently manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience collaborating effectively within geographically dispersed teams setting.

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $135,000 - $146,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for an Account Executive to join our award-winning Account Leadership team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

The Account Executive is responsible for the day-to-day management and delivery of integrated digital advertising initiatives. This role serves as a key client contact for ongoing project execution, ensuring work is delivered accurately, on time, on budget, and aligned with client expectations.

Working closely with internal cross-functional teams, agency partners, and client stakeholders, the Account Executive helps translate strategic direction into actionable plans and drives projects from kickoff through launch and optimization. This role is highly tactical and detail-oriented, requiring strong project management, communication, and problem-solving skills.

The ideal candidate brings a solid foundation in digital marketing and account management, with experience managing complex workstreams, coordinating deliverables across teams, and maintaining strong day-to-day client relationships.

YOUR RESPONSIBILITIES:

• Lead the day-to-day execution of digital advertising campaigns and related marketing initiatives.
• Serve as a primary day-to-day contact for assigned client stakeholders and internal team members.
• Manage ongoing communications related to project status, timelines, deliverables, risks, and next steps.
• Build strong working relationships with clients through responsiveness, organization, and consistent follow-through.
• Support client meetings by preparing agendas, status updates, meeting recaps, and action-item tracking.
• Help ensure client feedback is clearly documented, communicated internally, and incorporated into deliverables.
• Manage project timelines, workbacks, deliverable trackers, and status reports across multiple concurrent initiatives.
• Coordinate with strategy, creative, media, production, analytics, and operations teams to keep work moving efficiently.
• Confirm all deliverables meet quality standards, align with approved scope, and are delivered on schedule.
• Identify project risks, timeline shifts, and executional issues early, escalating appropriately and helping drive resolution.
• Support campaign launches and trafficking readiness by confirming assets, approvals, specifications, and dependencies are in place.
• Ensure plans are executed effectively and client work progresses smoothly on a daily basis.
• Translate client needs and feedback into clear internal direction and actionable task lists.
• Maintain alignment between account, creative, media, and production teams throughout the lifecycle of each project.
• Partner with more senior account leadership to ensure work reflects broader business goals and client priorities.
• Support the development and maintenance of project estimates, scopes, timelines, and budget trackers.
• Assist in managing change requests, scope adjustments, and documentation of out-of-scope work.
• Ensure financial and administrative processes are completed accurately and on time, including approvals, reconciliations, and status documentation.

REQUIRED SKILLS:

• Bachelor’s degree in marketing, communications, advertising, business, or a related field.
• 3-4 years of experience in account management, project management, client services, or digital marketing within an agency or related environment.
• Experience managing day-to-day execution of large-scale digital advertising campaigns or integrated marketing programs.
• Familiarity with digital media, CRM, website/content, social, and performance marketing workflows.
• Demonstrated experience working closely with Media agency partners and clients to develop integrated DCO-oriented campaigns.
• Hands-on experience with platforms and toolsets such as Innovid/Flashtalking, Celtra, The Trade Desk, Adobe Advertising Cloud, Viant, PubMatic, or similar solutions is a strong plus.
• Automotive, luxury, or premium-brand experience highly preferred.
• Strong project management skills with the ability to handle multiple projects and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Experience working with cross-functional teams including creative, media, strategy, analytics, and production.
• Comfort managing timelines, deliverables, client feedback, and project documentation in a fast-paced environment.
• Proficiency with common project management and collaboration tools (Workfront, Figma, MS Suite)

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $65,000 - $71,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for an Experience Strategist to join our award-winning Experience Strategy team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

We’re seeking a strategic thinker with some experience working in marketing, advertising, customer experience and/or CRM, a passion for interesting brands, and a talent for sparking fresh ideas. You'll have the ability to work across a range of accounts with a focus on the automotive industry initially with collaborative clients who count on us for innovative strategies that drive exciting work and impactful results.

YOUR RESPONSIBILITIES:

• Develop CRM strategies that identify, capture, and nurture consumers across their entire journey with a brand, creating experiences that span across a range of channels, including web, email, mobile, direct mail, and social.
• Conduct primary research and analyze findings from third-party research, mining for insights that help inform strategic plans and creative briefs.
• Tell persuasive, insight-driven stories by translating complex strategies and data into clear, visually compelling narratives that drive alignment and inspire creative output.
• Develop creative briefs, brief internal creative teams, and work with them to inspire great work.
• Devise content and communication strategies that personalize at scale to engage different types of customers.
• Perform current state analyses including but not limited to market analyses and competitive analyses.
• Work collaboratively with the Marketing Sciences team to establish audience strategy, test & learn plans and measurement.
• Collaborate closely with other vendors and agency partners to ensure strategic consistency across program elements.
• Present strategic recommendations to agency and client stakeholders.

REQUIRED SKILLS:

• Bachelor’s Degree in related field or equivalent experience.
• 2+ years of experience in strategic planning (with a brand, at an agency or similar)
• Experience using AI tools to accelerate strategic research, synthesize insights, write creative briefs and uncover emerging cultural, behavioral, and category trends.
• Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
• Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
• Excellent writing and editing skills with strict attention to detail.

NICE TO HAVE:

• Automotive category experience (a plus but not required)

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $75,000 - $82,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for a Senior Project Manager to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

As a Senior Project Manager you are the orchestrator of the client projects – you’re the one who knows how to make things happen. You’re the master of the execution and process from project initiation to delivery. You are passionate about the space from innovative, data-driven digital, platform and CRM programs. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Orchestrates the motion of every project liaising with all departments and client, from start through completion.
• Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work and timelines.
• Aligns with resource management to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Manages simultaneous projects within budgetary and schedule constraints. Monitors, reports, prioritizes and solves for project progress and risk. Escalates as necessary to ensure integrity of client scopes and agency profitability.
• Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process.
• Initiates all activities to support project close out and “retrospectives”.
• Leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken.
• Is a champion of the agency process and quality work – and is responsible for optimizing workflow.

REQUIRED SKILLS:

• 5+ years of related project management experience in Digital campaign management at an advertising or media agency. Auto experience a plus.
• Skilled at building strong working relationships with internal and external team(s) to manage needs and expectations throughout project lifecycle.
• Evidence of working with project management methodologies and tools, WorkFront familiarity a must.
• Experience project managing execution of paid media campaigns.
• Commercially minded and capable of identifying business and growth opportunities.
• Must have strong communication skills.

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $85,000 - $100,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP New York is looking for an Associate Director, Experience Strategy to join our award-winning Experience Strategy team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:
We’re seeking a strategic leader with expertise in customer experience and CRM, a passion for interesting brands, and a talent for sparking fresh ideas. You'll provide day-to-day leadership in a dynamic, diverse agency environment, managing and coordinating project planning, team assignments, and strategic recommendations for key clients.

YOUR RESPONSIBILITIES:

• Lead strategy across multiple clients, becoming an expert on their consumers, business models, brands, categories, and value propositions.
• Partner with business leadership, creative teams, project management, marketing technology experts, and external partners to translate client goals into actionable strategic plans and cohesive executions.
• Guide and inspire the team/junior strategists, providing clear project direction and ensuring tactical work is executed effectively, insightfully, and on time.
• Serve as a collaborative leader on client teams, facilitating design thinking workshops, creative development sessions, reporting discussions, and strategic presentations.
• Develop and deliver creative briefs that inspire bold, insight-driven work and align with business objectives.
• Devise integrated content and communication strategies that personalize at scale, driving engagement across diverse customer segments.
• Become deeply familiar with and apply advanced research tools and methods—including applied listening, digital ethnography, and syndicated research—to surface insights that drive meaningful action.
• Partner with marketing technology and science teams to leverage marketing automation platforms like Salesforce Marketing Cloud, Adobe Experience Cloud, to deliver data-driven, measurable customer experiences.
• Ensure strategies account for integrated experience delivery, understanding how paid, owned, and earned media operate together to build cohesive brand ecosystems.
• Contribute to the continued growth and evolution of the strategy practice—shaping process, tools, and thought leadership.
• Present strategic recommendations to senior clients with clarity, confidence, and storytelling finesse.

REQUIRED SKILLS:

• Bachelor’s Degree in a related field or equivalent experience
• 8+ years of experience in marketing, digital, CRM, media, advertising, or management consulting.
• Proven ability to lead a team and mentor junior strategy talent.
• Demonstrated excellence in writing, editing, and collaborating on internal strategic and creative materials.
• Proficiency in research tools and data sources such as Nielsen, Mintel, Forrester, and others.
• Strong capability in narrative creation and simplifying complex challenges into clear, actionable insights.
• Track record of delivering high-quality work independently, on time, and above expectations.
• Understanding of marketing technology/automation ecosystems—including Salesforce Marketing Cloud, marketing automation platforms, customer data platforms (CDPs), and analytics frameworks.
• Experience developing omnichannel strategies that align paid, owned, and earned media to deliver unified, impactful customer experiences.
• Intellectual rigor, deep curiosity, and a passion for continuous learning.

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $115,000 - $135,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.