GetYourGuide is the leading global online marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover and book the best and most unique activities in any destination — including guided tours by local experts, culinary excursions, cooking and craft classes, skip-the-line tickets, as well as exclusive bucket-list experiences. Since its launch in 2009, travelers from over 150 countries have booked more than 80 millions tours, activities and attraction tickets through GetYourGuide. Powered by a global team of more than 700 travel and tech experts, the company is headquartered in Berlin, Germany, and has 17 local offices around the world.
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Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
Team Mission
We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales team in Dubai. In this role, you will own and grow a portfolio of our largest and most strategic accounts across the Middle East and Africa, building senior stakeholder relationships and driving measurable partner performance.
You will lead joint business planning and QBRs, identify and execute growth initiatives end-to-end, and negotiate commercial improvements that unlock shared value.
As a trusted advisor and informal team lead, you will collaborate closely with cross-functional partners, help remove execution blockers (including connectivity and operational topics where needed), and share best practices that elevate team performance and help scale what works.
Develop and maintain strong, long-lasting relationships with senior stakeholders (including C-suite), owning larger and more complex accounts.
Own strategic account planning, including quarterly business reviews (QBRs), joint business plans, and executive-ready performance narratives.
Identify and lead growth initiatives with your top accounts—from ideation and business case to implementation, project management, KPI tracking, and reporting.
Leverage internal cross-functional partners (e.g., Operations, Content, Marketing, Product, Finance/Legal where needed) to unlock opportunities and remove blockers.
Independently troubleshoot and resolve partner technical and operational issues to maintain strong performance (e.g., availability/pricing accuracy, connectivity via channel managers or API integrations, booking flow issues).
Pitch and win defined opportunities such as onboarding new activities, increasing availability, and negotiating commercial improvements (e.g., commission, pricing and promo alignment, packaging/value-adds).
Proactively solve customer and supplier issues, including maintaining a low cancellation rate and improving reliability/fulfillment.
Lead through influence: role-model best practices and elevate team performance through coaching, knowledge sharing, and creating reusable playbooks/templates.
Be an informal leader in the Dubai office: drive collaboration, share what works, and help the team execute at a consistently high bar.
Review activity and account performance; provide regular reporting, insights, and recommendations to grow results and improve quality outcomes (e.g., ratings, cancellations, customer contacts).
Adopt and champion AI-enabled tools and ways of working to improve account planning, execution speed, and the quality of insights shared with partners and internal stakeholders.
Represent GetYourGuide at relevant regional events and conferences.
Your Toolkit:
6+ years of experience in Sales or Account Management, with a proven track record managing large, complex accounts
4+ years of experience in the tech industry (travel tech preferred)
Experience working in the Middle East and/or Africa
Fluent in English and Arabic (written and spoken)
Strong relationship-building, communication, and problem-solving skills
Proven stakeholder management skills, with the ability to influence internal decision-makers across functions
Experience leading QBRs and building joint business plans with senior stakeholders
Strong analytical and commercial acumen, including comfort with KPIs, performance analysis, and negotiations
AI-curious and eager to learn, comfortable adopting new tools and experimenting with AI-enabled workflows to increase effectiveness and impact.
Experience troubleshooting partner connectivity topics (e.g., channel managers / API integrations) is a plus
Hold a valid driver’s license
And more…
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.
Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
#LI-Hybrid
Ready to apply?
Apply to GetYourGuide
Share this job
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
We’re looking for a driven, resilient, and results-oriented New Business Development Manager (Malay speaking) to strengthen our expert Sales Team in Bangkok. In this role, you will play a pivotal part in our growth by acquiring the best and most popular things to do in travel destinations. You will focus on building and managing a high-performing sales pipeline, negotiating optimal terms, and driving supplier acquisition in Malaysia. This is a unique opportunity to directly impact millions of travelers while advancing GetYourGuide’s position in the experience industry..
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.
Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
#LI-Hybrid
Ready to apply?
Apply to GetYourGuide
Share this job
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
We’re hiring a Regional Manager to lead our Account Management organization across France, Morocco and New Markets Africa . You will own regional growth, elevate partner performance, and develop the operating system that enables us to scale in these regions. This role combines commercial leadership, team development, and cross-functional collaboration at a high level of autonomy and strategic influence.
This role is hybrid working based out of our Paris office.
And more…
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.
Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
#LI-Hybrid
Ready to apply?
Apply to GetYourGuide
Share this job
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
We are looking for an experienced leader to manage our Greater China business and drive the commercial performance under account management scope on all major destinations in the region. As Regional Manager Greater China, you will act as an entrepreneur and be responsible for identifying opportunities and strategic initiatives of key attractions and activity partners in the region, building strong business relationships, and creating strategic supply advantages for GetYourGuide. You will spearhead the regional commercial performance, rapidly launch new destinations, and lead a team to achieve your objectives. This position reports to our Regional Director APAC.
And more…
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.
Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
#LI-Hybrid
Ready to apply?
Apply to GetYourGuide
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