• Business development - Acquire new accounts across UAE (prospecting, targeting, pitching, contract negotiations, go-live)
• Build and manage relationships with existing tier 1 clients  
• Achieve monthly Revenue targets through existing and new B2B clients
• Commercial understanding and handling negotiations with clients
• Coordinate with operations / logistics team internally for support to make sure that the pitches are made at the right commercials
• Coordinate with Legal internally for contract closures

• 2-3 years of Account Management/Sales experience from non food B2B, Ecommerce or on-demand logistics industry
• High performer – track record of generating revenue for businesses
• Business development mindset coupled with Operational detail orientation
• Target oriented & Problem solver
• Energetic and excited about joining a startup environment

• # of new orders in off peak
• Revenue from existing and new clients
• % Gross profit
• Gross Revenue growth from existing and new clients
• Daily order order volume growth 
• Full P&L responsibility of your portfolio
• What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the role

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.

What you'll do

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution

What you'll need

• 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
• Strong analytical and problem-solving skills with the ability to interpret complex data
• Excellent communication and interpersonal skills with a client-first mindset
• Proven experience managing senior stakeholders and driving commercial outcomes
• Ability to work independently in a fast-paced, high-growth environment
• Bachelor's degree in Business, Marketing, or a related field

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

• Tip of the Spear: Lead the deployment of WorkOS in the field. You will be responsible for understanding a customer's operational "chaos" and architecting an AI-driven solution that fixes it in weeks, not months.
• Rapid-Fire Execution: Build, iterate, and ship. You will write high-quality, full-stack code to create bespoke integrations and augment our platform’s core capabilities and create custom agents. This goes beyond context engineering; you’ll build the connective tissue - integrating bespoke APIs, setting up RAGs and Evals, tuning the E2E system and performance, and architecting multi-agent handoffs.
• Feedback Loop Mastery: You are the eyes and ears of the product team. You will translate field-tested insights into core product requirements, ensuring WorkOS remains grounded in real-world utility.
• Winning Stakeholders: Act as the technical face of WorkOS. You’ll need to win the trust of stakeholders, navigate complex enterprise hierarchies, and persuade skeptics by shipping results that speak for themselves.
• Technical Versatility: One day you’re setting up a RAG pipeline; the next, you’re debugging a legacy enterprise API or designing a custom dashboard. You do whatever is necessary to make the solution land.

• 5–8+ years of high-octane engineering experience. You are likely a senior-level engineer who is "hungrier" than your peers and bored by traditional, slow-moving dev cycles.
• The FDE Pedigree: Experience in forward-deployed, mission-driven environments (e.g., Palantir, high-growth startups, or specialized consultancy) where you worked directly with customers.
• Full-Stack Polyglot: Mastery of the modern stack (React/TS, Python/Node) with the ability to jump into any codebase and be productive on day one.
• AI Fluidity: Strong working knowledge of LLMs, prompt engineering, and agentic frameworks. You don't just know the theory; you know how to make AI work in production.
• Excellent Communication: You are a "social engineer." You can explain complex AI logic to a CEO and then pivot to a deep-dive session with an infrastructure lead without missing a beat.
• Relentless Bias for Action: You are a builder who values shipping over perfection. You have a "founder-level" sense of ownership and aren't afraid to get your hands dirty.
• Willingness to work on-site full time in UAE, with occasional travel to be embedded with regional partners.

• A Blank Canvas and Live Ammunition: The rare opportunity to build a "0-to-1" product while immediately deploying it into the real-world operations of a regional giant. No "sandbox" projects here, you’ll be shipping code that moves people and goods on day one. This is a huge opportunity to create impact in our region.
• A Special Ops Mission: We’re a lean, impact-obsessed team operating with total autonomy. You’ll be free from corporate bureaucracy and legacy baggage, focused entirely on winning the customer and solving "unsolvable" problems.
• Direct Collaboration with Leadership: Direct engagement with Careem and enterprise client leadership, in addition to working side-by-side with the WorkOS founding team including Magnus Olsson (Careem’s original Co-founder).

About the Team

The Product Designer II - Design System at Careem is responsible for the development, implementation, and governance of the company's design system. This role ensures consistency, scalability, and user-centered experiences across all digital platforms. The Product Designer II - Design System will collaborate with cross-functional teams to define, maintain, and evolve design standards, guidelines, and components. This role requires expertise in design systems, stakeholder management, and strategic alignment with business objectives, while fostering innovation and mentorship.

About the Role

Design System Evolution

• Oversee the development and iterative refinement of Careem's design system, ensuring alignment with business goals and user requirements.
• Establish and enforce scalable design standards, guidelines, and best practices to enhance consistency and user experience across all digital platforms.
• Provide expert guidance on design decisions within Careem's product ecosystem, influencing product strategy.
• Articulate and advocate for the value proposition of the design system, promoting efficiency, consistency, and quality throughout the organization.

Collaboration and Stakeholder Engagement

• Partner with product management, engineering, and design teams to integrate design solutions with broader business strategies.
• Manage stakeholder relationships, including executive leadership, to ensure clear communication, alignment on priorities, and transparency.
• Lead design guilds to gather cross-product input and shape a viable, scalable design system.
• Process and synthesize high volumes of feedback to refine system components and maintain alignment with stakeholder needs.

Component Ownership and System Implementation

• Manage the full lifecycle of design system components, from conception to deployment and iteration, ensuring optimization for scalability and usability.
• Develop and maintain comprehensive documentation for the design system, ensuring accessibility for product managers, designers, and engineers.
• Collaborate with engineering teams to translate design patterns into deployable components, ensuring technical feasibility and high-quality implementation.
• Champion accessibility best practices (WCAG) and collaborate with the digital accessibility team to ensure an inclusive design system.

Strategic Product and Project Management

• Align with product teams on the design system backlog and roadmap, balancing immediate functionality with long-term scalability.
• Facilitate decision-making to define the scope and timeline of implementation.
• Proactively identify and drive system improvement initiatives that deliver high-impact outcomes for Careem.

Driving Innovation and Continuous Improvement

• Monitor industry trends and introduce new patterns, tools, and design approaches.
• Conduct regular design reviews and critique sessions to ensure the design system's quality, consistency, and utility.
• Foster an innovative mindset, pushing design boundaries while adhering to established standards.

Mentorship and Team Development

• Follow the visual direction for Careem, fostering a collaborative and high-performance culture.
• Mentor team members and other designers, offering guidance on complex design challenges and skill development.
• Inspire and motivate the team by setting a clear vision for design initiatives and supporting strategic alignment.

Communication and System Advocacy

• Serve as the primary advocate for the design system within Careem, communicating its purpose and benefits to diverse audiences.
• Gather feedback from design, product, and engineering teams for continuous system improvement.
• Synthesize stakeholder insights into actionable system enhancements, ensuring alignment with business objectives.

Quality, Precision, and Thought Leadership

• Ensure design work reflects high accuracy, with comprehensive consideration and documentation of edge cases and potential risks.
• Promote simplification and unification of design patterns to manage complexity, justifying necessary exceptions.
• Develop high-fidelity prototypes to facilitate informed business decisions.

Cross-Functional Influence and Strategic Vision

• Represent the Design organization at Careem, advocating for design system initiatives and influencing executive-level decision-making.
• Align design system processes with Careem's overarching vision, driving organizational change and promoting innovation.
• Utilize data, storytelling, and visual design skills to build consensus and inspire stakeholders at all levels.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Calling senior technology leaders to shape the future of engineering in the Middle East!

Are you a senior tech leader with deep roots in the Middle East, looking for a way to bring your global experience back to the region? Have you been considering a move, driven by a desire to make a lasting impact?

At Careem, our journey started with a simple purpose: to simplify and improve the lives of people in the Greater Middle East. From our beginnings as a ride-hailing service, we’ve grown into the region’s first Everything App, but our mission remains the same. We’re not just a tech company; we’re a team of builders, dreamers, and doers, working to create a better future for our region.

We’re looking to connect with senior tech professionals like you. If you’ve built and scaled complex engineering systems, platforms, or infrastructure in high-growth tech environments, we want to hear from you. Your expertise is exactly what’s needed to shape the future of engineering culture and technical foundations in the region.

We’re particularly interested in leaders who:

• Lead Internal Engineering Initiatives: Design and build scalable, secure, and maintainable systems that accelerate engineering productivity and reliability across Careem.

• Architect Scalable Solutions: Define system architecture for complex backend systems with a focus on performance, modularity, and extensibility, leveraging deep expertise in Java, Golang, and modern platforms.

• Drive Impact in Data & AI: Apply machine learning, platformization, and agentic AI innovation to unlock new capabilities and improve customer experiences at scale.

• Product Mindset & Strategic Influence: Shape roadmaps and drive technical decisions with a product-centric mindset, ensuring solutions directly impact customer and business outcomes.

• Technical Excellence & Culture: Uphold high standards in code quality, system design, testing, and operational excellence while nurturing a strong engineering culture across MENA.

• Mentorship and Knowledge Sharing: Mentor engineers across teams, foster continuous learning, and grow technical leadership capacity within the organization.

• Efficiency and Automation: Streamline workflows and reduce toil through automation in CI/CD, observability, and configuration management.

• Cross-functional Collaboration: Partner with platform, infrastructure, product, and security teams to deliver robust and aligned solutions.

• Long-term Vision & Purpose: Contribute to Careem’s mission of shaping the future of mobility, fintech, and everyday services in the region by building lasting technical foundations

This is your chance to use your skills and experience to truly make a difference. We are creating an Everything App that will have a massive positive impact on our communities. We're creating income opportunities for our Captains and simplifying daily life for our customers.

This is more than a job. It's an opportunity to lead a mission that matters.

Ready to shape the future of the Middle East?

About the Team

You’ll work across the domains of Platform and Rides—two high-impact product domains at Careem—collaborating with cross-functional peers in Product, Engineering, Design, Research, and Data to shape the end-to-end customer journey. This is a unique opportunity to impact both vertical-specific and platform-wide experiences at Careem.

About the Role

As a Senior Product Manager, you’ll lead critical customer journeys that define how users interact with Careem—from booking a ride to tracking an order. Depending on business needs, you will either:

• Own the in-ride experience (Rides) including booking creation, captain discovery, and live tracking; or
  
  
• Own the multi-vertical Activities layer (Platform) which powers shared experiences like order tracking and cross-device interactions.
  
  

You’ll work at scale, balancing deep customer empathy with product intuition and technical fluency.

What You’ll Do

• Lead product strategy and execution for customer journey experiences across verticals.
  
  
• Define and continuously improve flows such as ride creation, order tracking, and delivery visibility.
  
  
• Work hands-on with designers, engineers, analysts, and researchers to craft seamless experiences.
  
  
• Own product KPIs related to engagement, retention, and journey completion.
  
  
• Drive decision-making using insights from experiments, dashboards, and qualitative feedback.
  
  
• Prioritize ruthlessly, navigate trade-offs, and deliver high-quality outcomes in a fast-moving environment.
  
  

What You’ll Need

• 9–12 years total experience, including senior-level product management experience in B2C tech.
  
  
• Exceptional communication skills—able to structure ambiguity, write clearly, and lead discussions.
  
  
• Strong product thinking with a sharp user focus.
  
  
• Ability to collaborate with engineers, interpret data, and drive complex feature sets end-to-end.
  
  
• Fluency in SQL or data analysis tools to work autonomously on performance insights.
  
  

Nice to Have

• Background in UX design or UX research.
  
  
• Experience working across multiple verticals (e.g., rides, food, groceries).
  
  
• Exposure to platform layers or shared user experiences across services.
  
  
• Interest or experience with AI/ML product use cases, though not required.
  
  

Preferred Background

We’re looking for experienced consumer product managers with a track record of building user-centric experiences in large-scale, multi-vertical platforms. Candidates should have deep experience working in high-scale B2C environments and delivering customer-facing products across complex operational domains.

About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What you'll do

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What you'll need

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Candidate must be fluent in Arabic
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor's degree in Business, Economics, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Role

Careem Grocery is a grocery delivery platform that offers customers access to a variety of supermarkets and convenience stores. As a Picker Supervisor, you will be responsible for managing teams of pickers and store support staff as they work to fulfill grocery orders for Careem.

What you'll do

• Manage inventory updates, including stock takes
• Ordering inventory and managing deliveries from suppliers
• Supervising pickers
• Supervise the store and oversee its requirements
• Ensure the POS system is used effectively
• Ensure the right riders get the right orders

What you’ll need

We are looking for a candidate with good work ethic, problem solving, and people management skills. You need to think on your feet and quickly solve challenging problems to ensure we deliver the best customer experiences.

• Experience in supermarket/convenience store management, with a minimum of 2-3 years experience
• Strong team management skills, with the ability to quickly address challenges
• Strong communication skills, with the ability to handle customers queries or challenges
• Strong problem solving skills, you must be quick on your feet
• Hands on approach, you work with your team
• Experience using computers, familiarity with Excel, Word, email

About the Role

As a Staff Data Scientist I – ETA, you will own the end-to-end ETA prediction systems for Careem’s Food and Groceries verticals. This is a highly technical Individual Contributor role with full domain ownership across architecture, modeling strategy, experimentation, production deployment, and operational excellence.

You will define the long-term vision for ETA systems in high-load, latency-sensitive marketplace environments. You will design and implement multi-stage stochastic pipelines that model preparation time, assignment delay, pickup time, travel time, batching, and pooling effects delivering reliable, calibrated predictions at scale. This role requires deep expertise in time-series forecasting, deep learning, and operations research combined with strong production experience in distributed and real-time systems. You will collaborate closely with Product, Engineering, Marketplace, and Operations leaders, ensuring ETA becomes a core competitive advantage in Careem’s Everything App.

What You'll Do

1. ETA Vision & Architecture Ownership

• Define and own the long-term technical vision for ETA systems across Food and Groceries.
• Architect scalable, multi-stage pipelines.
• Design probabilistic and stochastic modeling approaches with uncertainty calibration and reliability guarantees.
• Establish modeling standards and best practices for ETA across the organization.

2. Advanced Modeling & Algorithm Development

• Develop and deploy production-grade ML systems leveraging:
• Deep learning architectures
• Time-series forecasting
• Graph-based and routing-aware models
• Operations research techniques
• Build models robust to marketplace volatility and supply-demand shifts.
• Optimize for both point accuracy and distributional correctness (confidence intervals, tail control).
• Continuously improve system performance under high traffic and low-latency constraints.

3. Production Systems & Real-Time Inference

• Design and deploy scalable real-time inference pipelines.
• Ensure model reliability, monitoring, alerting, and graceful degradation under load.
• Collaborate with Data Platform and ML Ops teams to productionize models using Spark, Trino, Python, and distributed frameworks.
• Lead model lifecycle management, retraining strategies, and performance tracking in live environments.

4. Experimentation & Marketplace Impact

• Define clear evaluation frameworks aligned with business metrics (conversion, cancellations, fulfillment efficiency, customer trust).
• Design and run controlled experiments to measure ETA improvements and marketplace impact.
• Drive measurable improvements in operational efficiency and user experience through data-driven insights.

5. Technical Leadership & Cross-Team Influence

• Lead cross-team architectural discussions.
• Conduct design reviews and raise the technical bar for modeling quality and system robustness.
• Mentor senior data scientists and engineers in advanced ML and modeling techniques.
• Contribute to Careem’s applied AI community through technical talks, documentation, and research initiatives.
  
  

What You'll Need

• 8+ years of experience in Applied Machine Learning or Data Science, with significant experience building large-scale production systems.
• Advanced degree in Computer Science, Statistics, Engineering, Operations Research, or a related quantitative field.
• Proven expertise in:
• Time-series forecasting
• Deep learning
• Stochastic modeling
• Operations research and optimization
• Strong experience building and deploying high-load, low-latency ML systems.
• Hands-on proficiency in Python, Spark and ML frameworks.
• Experience with real-time inference systems and model monitoring in production.
• Strong understanding of experimentation, A/B testing, and causal inference.
• Demonstrated ability to drive architectural decisions across teams.
• Excellent communication skills and ability to translate complex modeling trade-offs into business impact.
  
  

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Role

We’re looking for senior technical leaders who can architect and scale intelligent systems that architect the "brain" of our dark store operations. As a senior data scientist you won’t just be building models, you’ll be optimizing the lifecycle of millions of items from the moment they leave a supplier to the moment they reach a customer’s doorstep in under 20 minutes. You will tackle the classic "perishable trade-off" ensuring our shelves are always stocked with what customers want, while ruthlessly minimizing wastage and maximizing every square centimetre of our dark store floor space.

What You'll Do

• Demand Forecasting: Build and deploy high-precision forecasting models to predict hyper-local demand at the SKU-store level.
• Inventory & Availability: Develop replenishment algorithms that balance In-Stock Availability with the risk of expiry, specifically for high-turnover perishables.
• Wastage Mitigation: Use ML to identify items at risk of expiring and trigger automated interventions including reduced-to-clear discounting, intra-store replenishment etc.
• Dynamic Pricing & Discounts: Design and A/B test pricing strategies that move inventory efficiently without eroding margins.
• Space Management: Optimize dark store space determining which items should be stored where within the dark store to minimize picker travel time and maximize storage density.
• End-to-End Ownership: Work closely with Product Managers and Supply Chain Operations to turn your models into production-level code that dictates real-world logistics.

What You'll Need

• Academic Background & Experience: 8+ years of experience in Data Science, ideally in E-commerce, Q-commerce, or Supply Chain. A background in Operations Research or Statistics. Hands-on proficiency in Python, Spark and ML frameworks. Experience with real-time inference systems and model monitoring in production. Strong understanding of experimentation, A/B testing, and causal inference. Demonstrated ability to drive architectural decisions across teams.
• Technical Skills: Professional-grade Python and SQL. Experience with optimization libraries (like Gurobi, CPLEX, or PuLP) and ML frameworks (XGBoost, LightGBM, or PyTorch).
• Problem Solving: Experience with Stochastic Optimization or Reinforcement Learning for inventory management is highly preferred.
• Business Intuition: You understand that a 1% reduction in wastage across 100+ stores translates to millions in saved EBITDA.
• Communication Skills: Excellent communication skills and ability to translate complex modelling trade-offs into business impact.

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the team

The Careem Data Science team’s mission is to drive competitive value from data at scale through building AI models to optimize user experiences, decision-making, operational efficiencies, and lead the region’s AI ecosystem. As one of the tech leaders in this team, you will be at the forefront of fulfilling this mission. You will be working with the top data science talent of the region, while innovating on our user experience using GenAI.

What you'll do

• Be part of a 0-1 AI transformation for the Careem app from a personalization perspective.
• Build a long-term vision on how we can rethink our customer acquisition and engagement strategies, leveraging data in our decision-making.
• Drive exploratory analysis to understand the ecosystem, user behavior, and identify new levers to help move metrics and build models of user behaviors for analysis and product enhancements.
• Shape and influence data/ML models and instrumentation to optimize the product experience and generate insights on new areas of opportunity and new products.
• Provide product leadership by sharing data-based recommendations to communicate the state of the business, the root cause of change in metrics, and experimentation results, influencing product and business decisions
• Implement scalable machine learning algorithms that will be used in production on big data.
• Embark on exploratory data analysis projects to achieve a better understanding of phenomena as well as to discover untapped areas of growth and optimization. 
• Answer complex analytic questions from big data sets to help Careem shape its products and services in a better way.
• Help define and track the appropriate key metrics for specific projects. 
• Design and run randomized controlled experiments, analyze the resulting data, and communicate results with other teams.
• You will always challenge the status quo and continually investigate new data processing technologies and seek to ensure that we follow the industry best practices.
• Build and deploy retrieval augmented generation systems and other applications of large language models.

What you'll need

• 7-9 years of experience in data mining, predictive modeling, time series analysis, machine learning, Big Data methodologies, and transformation and cleaning of both structured and unstructured data.
• Advanced degree in a quantitative discipline such as Physics, Statistics, Mathematics, Engineering or Computer Science.
• Solid experience with Deep Learning Techniques (e.g, attention, retrieval models, etc)
• 1-2 years of industrial experience in personalization, recommendation or search is a MUST. Preferably working in a product-driven company.
• Strong problem-solving and coding skills.
• Solid knowledge of AB testing, classic ML, and DL
• Solid understanding of recommendations, ranking, and retrieval. 
• Proficiency and demonstrated experience in: Python, SQL, Spark, Hive.
• Demonstrated experience with database technologies (e.g. , Hadoop, BigQuery, Amazon EMR, Hive, Oracle, SAP, DB2, Teradata, MS SQL Server, MySQL).
• Demonstrated experience with business intelligence and visualization tools (Tableau, MicroStrategy, ChartIO, Qlik) along with geospatial data processing skill, is a plus.

What you'll do

1. External comms & PR
   • Develop and implement external communications plans for key product and business
     announcements across Careem’s verticals (Careem Pay, Careem Food, Careem Quik, Careem
     DineOut, Careem Bike, Tenants, Donations, and more).
   • Draft bilingual press releases, media statements, and executive briefings that reflect Careem’s
     tone and strategic objectives.
   • Maintain and strengthen relationships with tier-one media across print, digital, and broadcast
     channels to secure consistent, high-quality coverage.
   • Build and nurture strong relationships with journalists and editors covering fintech, AI, business,
     and lifestyle across both English and Arabic titles in the UAE.
   • Identify and leverage emerging digital media channels and new content formats to stay ahead of
     the rapidly evolving media landscape.
   • Proactively pitch stories, interviews, and features that reinforce Careem as the region’s leading
     tech platform
   • Provide strategic counsel on crisis communication in coordination with the leadership team and
     relevant stakeholders.
   • Collaborate cross-functionally with Social Media, Marketing, Product, and Government Relations
     teams to ensure message consistency across channels.
   • Collaborate with senior leaders and external partners to develop case studies, op-eds, articles,
     and whitepapers.
2. Events & executive profiling
   • Identify and coordinate executive speaking opportunities at leading, impactful industry events,
     preparing talking points and media briefing documents.
   • Evaluate the quality and relevance of external events and advise on Careem’s participation
     strategy to ensure alignment with business objectives.
   • Prepare senior leadership for speaking engagements through tailored briefing documents and
     prep sessions
   • Ensure all spokespeople are media-trained, confident, and aligned with Careem’s narrative and
     messaging.
   • Attend events in person to support on-the-ground communications, manage media interactions,
     and post-event feedback.
   • Identify high-impact, relevant awards for Careem’s senior leadership and internal teams across
     functions, and manage the full nomination process.
3. Agency management
   • Manage Careem’s PR agency, providing strategic direction, evaluating performance, and ensuring
     proactive delivery of results.
   • Conduct regular performance reviews and ensure the agency delivers creative, insight-led
     communications that drive measurable outcomes and a clear ROI.
4. Content strategy
   • Produce and edit high-quality content in both English and Arabic for media, blogs, and external
     platforms.
   • Maintain brand consistency across all communications, ensuring adherence to Careem’s external
     comms guidelines.
   • Review and approve all communications and campaigns related to Careem Ads partnerships,
     ensuring compliance with brand safety, regional sensitivities, and reputational standards.
   • Build and maintain documentation, templates, and trackers to streamline communications
     processes and ensure best practices are followed.

What you'll need

• Fluent in Arabic and English, written and spoken
• Strong written and verbal communication skills
• 7+ years of experience in corporate communications or public relations (agency background
  preferred)
• Thrives in a fast-paced environment, highly adaptable
• Strong UAE media relations
• Deep understanding of the UAE media landscape and emerging digital storytelling platforms
• Can easily collaborate with senior leadership and cross-functionally
• Experience managing external agencies
• Experience with crisis & reputation management
• Proficient in using ChatGPT and Google Gemini to enhance content development across comms
  workflows.
• Skilled at building AI-assisted processes that significantly increase output quality, volume, and
  turnaround time, improving team productivity

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

The Mission
We believe the transformative potential of AI is significantly under-realised in our region. To bridge this gap, we are incubating a new division within Careem dedicated to Enterprise AI Transformation. 
We are reimagining and building the future of work to simplify and improve how businesses function in the era of GenAI with WorkOS: a next-generation ‘operating system’ designed to deploy, orchestrate, and improve AI agents across every customer and operational journey (and increasingly autonomously). This isn’t just automation; it’s about creating a hybrid workforce where self-learning AI agents handle the heavy lifting, empowering our people to focus on the highest-value, most creative work.

The Team
This group operates as a startup within Careem with a distinct mandate: move fast, build boldly, and deliver production-grade AI systems that fundamentally change how the region leverages technology. 

The Opportunity
We are looking for an exceptional founding Backend Engineer to build the WorkOS platform. This is a role for a systems-thinker who wants to work at the intersection of high-scale distributed systems and AI orchestration. You will be responsible for building the "brain" of WorkOS, the engine that deploys and manages autonomous agents across the region’s most complex operational journeys at massive scale.

As one of the first engineers in WorkOS, you will have a disproportionate impact on our technical foundation, culture, and the speed at which we move from 0 to 1.

What You’ll Do

• Architect and Build the WorkOS Engine: Design and build the scalable backend services and architectures required to orchestrate complex AI workflows and real-time data streaming. Leverage novel technologies to build cutting-edge capabilities. 
• Set the Engineering Gold Standard: As a founding member, you will establish our backend best practices, from CI/CD and observability to security and system integrity, ensuring a high-velocity but rigorous engineering culture.
• Solve for Distributed Complexity: Navigate the unique challenges of integrating AI agents into legacy enterprise stacks, ensuring low-latency communication and robust data consistency.
• Database design: Build our data infrastructure, leveraging relational, schemaless, and vector stores to power the platform and create persistent brains for our Agents. 
• Full-Cycle Ownership: Own the lifecycle of the platform, from rapid prototyping of new agent capabilities to maintaining production-grade systems at enterprise scale.
• Drive AI-Accelerated Engineering: Constantly experiment with AI-assisted development to move faster than traditional teams, while maintaining a bar for superb technical quality and craft.
• Lead Pioneer Deployments: While building the core platform, you will occasionally lead the charge on first-of-their-kind implementations for strategic partners, ensuring our tech solves real-world operational complexity.
• Operate with High Agency: In this lean, startup-style environment, you will be responsible for outcomes over inputs, rolling your sleeves up to code and balancing investments in the long-term technical roadmap with the need to ship value quickly.

What You’ll Need: 

• 8–12+ years of professional backend engineering experience, with significant tenure acting as a Staff Engineer or Technical Lead for complex, high-scale distributed systems.
• Mastery of Backend Systems: Deep expertise in languages like Python, Go, or Node.js, with a proven track record of architecting concurrency, microservices, and high-throughput data pipelines.
• AI-Native Infrastructure Depth: Hands-on experience with LLM orchestration (LangChain, etc.), vector databases (Pinecone, Milvus), and RAG architectures at a production-grade level.
• Systems-Level Visionary: The ability to design "platform-first", thinking in terms of APIs, modularity, and extensibility so that the WorkOS core can support infinite customer use cases.
• Obsession with Performance: A specialist's focus on latency and system observability; you believe that AI interactions must feel "instant" and "bulletproof" to be valuable.
• Startup-level Autonomy: Comfortable navigating a "0-to-1" environment where you define the technical roadmap and ship high-quality code without a playbook.
• Willingness to work on-site full time in UAE, to foster the high-intensity collaboration required for this incubation phase.
• Experience with enterprise software transformation or legacy system integration is a significant plus.

What You’ll Receive:

• A Blank Canvas and Live Ammunition: The rare opportunity to build a "0-to-1" product while immediately deploying it into the real-world operations of a regional giant. No "sandbox" projects here, you’ll be shipping code that moves people and goods on day one. This is a huge opportunity to create impact in our region. 
• Architecting the Engine: We’re a lean, impact-obsessed team operating with total autonomy. You’ll be free from corporate bureaucracy and legacy baggage, focused entirely on building the core orchestration layer and agentic frameworks that will serve as the "brain" of the region’s enterprises.
• Direct Collaboration with Leadership: Direct engagement with Careem and enterprise client leadership, in addition to working side-by-side with the WorkOS founding team including Magnus Olsson (Careem’s original Co-founder). 
• Competitive Compensation: Including direct equity in this new division. Our philosophy is meritocratic: we want you to own a meaningful stake in the value you create.

About the Role

As a Staff Data Scientist I – Matching, you will own the end-to-end matching and dispatch architecture for Careem’s Food and Groceries verticals. You will design and implement real-time assignment systems that optimize cost, SLA compliance, and marketplace efficiency at scale.

This role sits at the core of the marketplace engine solving complex, multi-objective optimization problems under uncertainty. You will build systems that dynamically match orders to captains, optimize batching and pooling decisions, and continuously re-optimize as new information arrives. You will operate as a senior technical IC, leading architecture decisions, mentoring other data scientists, and setting optimization standards across the domain.

What You'll Do

1. Matching & Dispatch Architecture Ownership

• Design and own the end-to-end matching and dispatch systems for Food & Groceries.
• Architect scalable assignment frameworks incorporating:
• Static and dynamic assignment
• Online matching under uncertainty
• Batch and pooling optimization
• Continuous re-optimization with dynamic events
• Establish robust optimization standards and best practices across the organization.

2. Multi-Objective Optimization & Algorithm Development

• Formulate and implement multi-objective optimization models balancing:
• Cost minimization
• SLA compliance
• Marketplace efficiency
• Develop and deploy:
• Min-cost flow and assignment models
• Graph-based optimization frameworks
• Custom solvers and OR-Tools based solutions
• Incorporate stochastic elements and uncertainty-aware decision-making into assignment policies.
• Continuously refine matching quality under high-scale marketplace conditions.

3. Real-Time Systems & Production Delivery

• Build production-grade real-time matching systems using Python, Spark, and Trino.
• Design scalable pipelines capable of handling large-scale, high-throughput marketplace events.
• Collaborate with Engineering and Platform teams to ensure reliable model serving and system performance.
• Lead performance monitoring, diagnostics, and system optimization.

4. Experimentation & Impact Measurement

• Define evaluation metrics aligned with marketplace and operational objectives.
• Design and run controlled experiments to quantify matching improvements.
• Analyze system trade-offs and communicate clear, data-driven recommendations to Product and Operations stakeholders.
• Ensure decisions translate into measurable improvements in efficiency and SLA performance.

What You'll Need

• 6–8+ years of experience in Applied Machine Learning, Optimization, or Data Science.
• Advanced degree in Computer Science, Engineering, Operations Research, Mathematics, or a related quantitative field.
• Strong expertise in:
• Optimization and assignment algorithms
• Graph modeling and min-cost flow problems
• Multi-objective optimization
• Dynamic and online decision systems
• Hands-on experience with OR-Tools or custom optimization solvers.
• Proficiency in Python, SQL, Spark, and distributed data systems.
• Experience building real-time or near-real-time decision systems.
• Strong understanding of experimentation and performance evaluation in marketplace systems.
• Excellent communication skills with the ability to explain algorithmic trade-offs in business terms.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

The Public Policy & Government Affairs team at Careem is at the forefront of shaping the regulatory landscape for the digital economy in the Middle East. We act as the bridge between Careem’s innovative technologies and the governmental ecosystems in which we operate. Our team is dedicated to fostering collaborative relationships with regulators, policy-makers, and other concerned stakeholders to ensure that Careem’s platform services can grow sustainably while delivering maximum value to our customers, and while leaving a positive impact on the community

About the Role

As the Senior Manager, Public Policy & Government Affairs, you will be a leader within Careem Technologies, overseeing the public policy strategy for high-growth verticals including Pay, Food, and Quik, etc. Based in Dubai, you will navigate complex regulatory frameworks across multiple jurisdictions, ensuring that this multi-service platform continues to lead and to expand.

You are a strategic thinker who is plugged into industry trends and public sentiment. You will be responsible for translating business objectives into actionable policy positions and serving as a trusted advisor to both internal leadership and external government stakeholders.

What you'll do

• Strategy & Execution: Plan and execute comprehensive government relations, policy strategies, and corporate affairs campaigns across Careem Technologies' verticals (Pay, Food, Quik, etc.).
• Stakeholder Engagement: Engage at senior levels with a diverse set of government and non-government stakeholders to advocate for and implement win-win regulatory outcomes.
• Lead Interlocutor: Act as a primary interface for government interactions and represent the company with sector regulators, technology/investment entities, and key ministries.
• Risk & Prioritization: Prioritize public policy objectives, risks, and opportunities across Careem’s markets and ensure the allocation of appropriate resources in line with these priorities.
• Strategic Partnerships: Identify and execute strategic partnerships (government and non-government) that deliver long-term value to Careem’s technology ecosystem.
• Internal Advocacy: Drive internal communications and the creation of case studies or white papers to demonstrate the scope and impact of the function within the company.
• Trend Monitoring: Maintain an up-to-date mastery of industry trends and public knowledge to proactively manage the brand's regulatory reputation.

What you'll need

• Experience & Background: 8–10 years of progressive experience in the Middle East (predominantly UAE and Saudi Arabia) within a private company (policy/regulatory capacity), top-tier law firm, management consultancy, or a multilateral development organization.
• Language Mastery: Professional fluency in both Arabic and English is essential for this role.
• Analytical Ability: A high degree of rigor in developing quantitative and economic justifications to support Careem’s policy positions.
• Advocacy Skills: Outstanding ability to build and communicate complex positions in a concise and compelling way to high-level officials.
• Stakeholder Management: Proven experience interacting with government stakeholders and managing public policy teams across multiple geographies.
• Cultural Alignment: A commitment to Careem’s mission and alignment with its core values.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Calling senior technology leaders to shape the future of engineering in the Middle East!

Are you a senior tech leader with deep roots in the Middle East, looking for a way to bring your global experience back to the region? Have you been considering a move, driven by a desire to make a lasting impact?

At Careem, our journey started with a simple purpose: to simplify and improve the lives of people in the Greater Middle East. From our beginnings as a ride-hailing service, we’ve grown into the region’s first Everything App, but our mission remains the same. We’re not just a tech company; we’re a team of builders, dreamers, and doers, working to create a better future for our region.

We’re looking to connect with senior tech professionals like you. If you’ve built and scaled complex engineering systems, platforms, or infrastructure in high-growth tech environments, we want to hear from you. Your expertise is exactly what’s needed to shape the future of engineering culture and technical foundations in the region.

We’re particularly interested in leaders who:

• Lead Internal Engineering Initiatives: Design and build scalable, secure, and maintainable systems that accelerate engineering productivity and reliability across Careem.

• Architect Scalable Solutions: Define system architecture for complex backend systems with a focus on performance, modularity, and extensibility, leveraging deep expertise in Java, Golang, and modern platforms.

• Drive Impact in Data & AI: Apply machine learning, platformization, and agentic AI innovation to unlock new capabilities and improve customer experiences at scale.

• Product Mindset & Strategic Influence: Shape roadmaps and drive technical decisions with a product-centric mindset, ensuring solutions directly impact customer and business outcomes.

• Technical Excellence & Culture: Uphold high standards in code quality, system design, testing, and operational excellence while nurturing a strong engineering culture across MENA.

• Mentorship and Knowledge Sharing: Mentor engineers across teams, foster continuous learning, and grow technical leadership capacity within the organization.

• Efficiency and Automation: Streamline workflows and reduce toil through automation in CI/CD, observability, and configuration management.

• Cross-functional Collaboration: Partner with platform, infrastructure, product, and security teams to deliver robust and aligned solutions.

• Long-term Vision & Purpose: Contribute to Careem’s mission of shaping the future of mobility, fintech, and everyday services in the region by building lasting technical foundations

This is your chance to use your skills and experience to truly make a difference. We are creating an Everything App that will have a massive positive impact on our communities. We're creating income opportunities for our Captains and simplifying daily life for our customers.

This is more than a job. It's an opportunity to lead a mission that matters.

Ready to shape the future of the Middle East?

About the team

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product in Saudi Arabia and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space. We are seeking a talented and experienced Project Engineer specializing in interior fit-out for warehouse and fulfillment center projects. The ideal candidate will play a key role in contributing to real estate feasibility studies, providing technical support throughout the project lifecycle, and offering post-contract facilities management support.

What you’ll do

1. Collaborate with the real estate team to assess feasibility and develop design concepts for interior fit-out of warehouse and fulfillment center projects.
2. Prepare detailed project plans, including timelines, budgets, and resource requirements.
3. Coordinate with architects, contractors, and other stakeholders to ensure project delivery according to specifications and timelines.
4. Conduct regular site visits to monitor progress, identify issues, and ensure quality control.
5. Provide technical support during the construction phase, resolving any technical issues that may arise.
6. Assist in the procurement process, including obtaining bids, negotiating contracts, and managing vendor relationships.
7. Develop and maintain project documentation, including drawings, specifications, and reports.
8. Provide post-contract facilities management support, ensuring that the completed project meets operational requirements and maintenance standards.

What you ‘ll need 

1. Bachelor's degree in Civil Engineering, Architecture, or related field.
2. 7  years of experience in project management, with a focus on interior fit-out for warehouse and fulfillment center projects.
3. Strong knowledge of construction methods, materials, and building codes.
4. Experience with project management software and tools.
5. Excellent communication and interpersonal skills.
6. Ability to multitask and manage multiple projects simultaneously.
7. Strong problem-solving skills and attention to detail.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.