Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As a Customer Success Support Manager at Human Interest, you are responsible for the performance of the team that is the frontline face of the company. On a daily basis, you demonstrate your passion for helping customers maximize our retirement savings platform. You love to solve problems and are energized by challenges and the reward that comes with solving them. You leverage strong coaching expertise and 401(k) knowledge to drive team strategy in a way that maximizes the overall customer experience. 

What you get to do every day

• With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed 
• Act as a force multiplier for the team by creating an environment which supports constant improvement and development, and where targets are consistently met or exceeded
• Coach, performance manage and develop direct reports
• Be a role model to foster a culture of collaboration, accountability and strategic thinking across your team
• Drive initiatives forward, managing internal and external stakeholders to ensure that we can consistently meet all of the needs of our customers
• Drive initiatives that elevate the customer experience and increase operational efficiency 
• Define, execute and enforce best-practices across the team
• Manage escalations with urgency and accuracy, carefully managing complex issues to a full resolution
• Work cross-functionally with the Enablement, Operations, and Plan Administration teams to ensure customer issues are resolved successfully 
• Partner with Product/Program Management teams to drive platform and process improvements
• Leverage domain expertise and strong coaching skills to develop a team of associates that consistently deliver world class service to our customers

What you bring to the role

• 3+ years of experience managing a team
• 2+ years of industry (401k) experience
• Proven success scaling support operations across multiple channels
• Comfortable being dynamic and adapting to a constantly evolving environment
• Experience within a high volume and startup call centers a big plus
• Passion for developing and mentoring your team(s)
• Love for process. You’re constantly on the lookout for inefficiencies that can be improved upon
• Self-driven with a joy for learning new subject matter, programs, systems, and tools.
• Meticulous attention to detail.
• High care/low ego approach to your work
• Bachelor’s degree or equivalent experience

Where you will work

• Located in our Lindon, Utah office (Monday-Thursday) with the flexibility to work remotely on Fridays
• Standard Monday-Friday work schedule with no weekends or evenings

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $70,000 - $75,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

About the Role

iCapital is looking to hire a Backend Engineer Associate or Assistant Vice President to join the Software Engineering team. This individual will play an integral role in designing and implementing systems that power the iCapital platform. This role will work closely with the Product Management team throughout the software development process. The platform sits on top of a micro-services architecture with services built in Scala, Ruby, and Python. This person will have the opportunity to develop knowledge with new tools and technologies with support from management and mentors.

Responsibilities

• Build cloud native services using Scala, also using open-source frameworks (i.e. Akka and ZIO).
• Work with internal technical partners to create a product offering that meets the needs of our clients.
• Assist platform and system demonstrations for new prospects and work collaboratively with internal and external cross-functional teams platform onboarding and ongoing client development.
• Maintain synchronization across various industry groups to deliver a robust platform solution that addresses key stakeholders’ needs.
• Take ownership of projects.
• Participate in Peer Code Reviews as part of our standard SDLC and Change Management Process.

Qualifications

• 5+ years of cloud-based application development 
• Experience in Scala, Node.js or Java is a plus 
• Demonstrated understanding of relational or NoSQL database concepts and modeling practices 
• Passion for actively learning new technologies 
• Able to work independently or as part of a group effort, as required 
• Solid problem-solving abilities 
• Excellent communication skills 
• Collaborative approach to software development 
• Proven analytical skills, problem solving ability, and attention to detail 

Benefits

The base salary range for this role is $110,000 to $140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Opportunity 

You’ll play a central role between Technical, Product, and Go-to-Market teams in support of EnergyHub’s growth and success.

For a mid-career professional dedicated to climate work, this role is a powerful opportunity to directly accelerate the clean energy transition. You will combine your technical and business expertise to architect solutions that convert distributed energy resources (DERs) into reliable virtual power plants, placing you at the forefront of the fight to stabilize the grid and reduce carbon emissions.

Sales Engineers at EnergyHub operate at the intersection of our client-facing, product and technical teams, enabling solutions that sit between market demands and product capabilities. This Senior Sales Engineering role will become an expert in the advancing world of distributed energy resources (DERs), combining technical and business acumen to design solutions involving the dynamic control of electric vehicle charging, smart thermostats, stationary batteries, and other connected devices to deliver value to utility clients. You will also hone client-facing sales skills while serving as the liaison to your colleagues in product, business development, and program delivery -- ensuring the development of cross-functional knowledge and expertise. 

Main Responsibilities

• Serve as a product expert within the Commercial team, understand the needs of EnergyHub’s growing base of utility clients and pair them with technical or service solutions
• Conduct discovery with prospective and existing clients on business requirements and key pain points
• Work closely with the Product team to design solutions that deliver compelling ROI
• Architect and deliver on opportunities for improving EnergyHub’s proposal, contracting, and delivery process with AI and automation tools
• Facilitate customer feedback so that EnergyHub’s Product team can inform the roadmap
• Work closely with EnergyHub’s product and marketing teams to ensure that EnergyHub is delivering the right message to the market
• Convey the value of EnergyHub’s platform, services, and program offerings to clients and prospects

Key Skills and Experience

• Bachelor's degree and 5-7 years of experience in technical, enterprise software sales, product management, or related fields
• Energy industry preferred, particularly demand side or DER management
• Strong sense of curiosity and a mission to learn
• Incredible project management and organizational skills
• Comfort communicating cross-functionally and externally with clients
• Experience with platform integrations, APIs, data transfers preferred
• Ability for periodic travel (~10%) for client visits, prospect demos, industry conferences
• Experience or data fluency with SQL or Python, Cloud BI tools, and AI agents preferred
• Experience with enterprise-level process management tools preferred

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The base salary range for this position is $110,000 - $140,000. The role is also eligible for an uncapped, variable compensation target of $34,000, for an OTE target of $174,000, with uncapped earning potential above that threshold. The base salary range of this opportunity is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role.

Why work for EnergyHub?

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
• Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs.
• Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate.

About EnergyHub

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

To learn more, visit energyhub.com.

Company Benefits

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub is an Equal Opportunity Employer

EOE, Including Disability/Vets. Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact accommodations.apply@energyhub.net.

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

EnergyHub understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.

Director of Account Management 

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. And we just secured $70M in Series C funding to help us fulfill that mission.

Click here to see why our clients (and investors) love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are hiring a Director of Account Management to build and lead the next evolution of our customer-facing organization. You’ll have the opportunity to continue to build the Account Management function, define processes, shape the customer journey, and scale a growing team of high-performing Account Managers.

Account Management plays a critical role in helping our customers unlock the full value of our Practice Management Suite. In this role, you’ll be responsible for retention, expansion, customer health, and delivering exceptional client experiences. We’re looking for someone who is strategic, scrappy, and energized by building new programs, systems, and teams. You should be deeply familiar with B2B SaaS, passionate about customer success outcomes, and excited to leverage AI-driven workflows to increase team efficiency, predict customer needs, and elevate account performance.

This is a hybrid position in South Jordan, Utah (M, W, F in-office). 

What You’ll Do

• Build, lead, mentor, and scale the Account Management team from the ground up.
• Establish the Account Management strategy, including customer segmentation, engagement models, renewal & expansion motions, and success metrics.
• Own customer retention and expansion outcomes, partnering with Sales, Product, Support, and Marketing to deliver a seamless customer experience.
• Develop data-driven processes to monitor account health, anticipate risks, and identify growth opportunities.
• Implement and optimize AI-driven workflows to improve forecasting, customer insights, team efficiency, and communication quality.
• Meet regularly with strategic accounts to understand goals, deepen relationships, and drive continued product adoption.
• Collaborate cross-functionally to advocate for customer needs and inform product roadmap priorities.
• Work with RevOps to build reporting, dashboards, and forecasting models to track team performance and KPIs.
• Create training, playbooks, and onboarding programs to support AM team growth and quality.
• Establish a culture of accountability, continuous improvement, and excellent customer stewardship.

What We’re Looking For

• 8+ years of experience in Account Management or Sales in a B2B SaaS environment.
• 5+ years of experience leading Account Management or Sales teams; experience building a team from scratch strongly preferred.
• Strong understanding of SaaS customer lifecycles, renewal and expansion motions, and account health measurement.
• Proven experience owning retention, churn mitigation, and expansion targets.
• Ability to leverage AI tools (e.g., for forecasting, insights, automation, and communication augmentation) to enhance team performance.
• Excellent leadership, coaching, and people development skills.
• Strong strategic thinking, operational rigor, and a bias toward action.
• Exceptional communication and relationship-building abilities.
• Bachelor’s degree or equivalent experience.

Bonus Points If You Have

• Experience working with accounting, fintech, or workflow automation products.
• Experience leading teams through rapid scale or high-growth environments.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

Director of Customer Support

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are seeking an experienced Director of Customer Support to lead and grow our Technical Support Specialists and Tier I and Tier II support teams. As a growing organization, we need someone with experience in scaling customer support operations in a dynamic software environment. You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base.

This is a hybrid position based in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

• Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).
• Develop and implement scalable processes and best practices to improve team efficiency and customer satisfaction.
• Identify and implement opportunities to leverage AI for process enhancement.
• Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores, and report on these metrics regularly.
• Collaborate with other departments (Product, Engineering, Sales) to ensure the support team is equipped with the necessary knowledge and tools.
• Manage escalation processes to ensure timely resolution of complex or high-priority issues.
• Identify trends in support cases to proactively address common customer challenges and suggest product improvements.
• Maintain and enhance customer support platforms and tools, ensuring they are optimized for a growing team.
• Ensure proper documentation of support workflows, troubleshooting guides, and internal processes.
• Oversee training and development programs for the support team to continuously improve their technical knowledge and customer service skills.
• Advocate for customer needs within the organization and help align support efforts with broader company goals.

What We’re Looking For:

• 6+ years of experience managing customer support teams, ideally in a SaaS or software-focused environment.
• Proven track record of scaling support teams and improving operational efficiencies in a fast-paced, high-growth setting.
• Experience with AI tools to better Customer Support.
• Strong leadership and coaching skills, with the ability to foster a collaborative, results-driven team culture.
• Experience working with customer support platforms
• Excellent problem-solving and analytical skills, with the ability to derive insights from data and apply them to improve support performance.
• Strong communication skills, both verbal and written, with the ability to interact effectively across teams and with customers.
• Ability to adapt and thrive in a constantly evolving software environment.
• Bachelor’s degree in a related field preferred.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here’s are the stages of a typical interview process:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

What You’ll Do 

NetDocuments is seeking a Senior Manager, Product Design to lead the design and research efforts shaping our next generation of products, including AI-powered experiences that are transforming how legal professionals draft, review, and organize their work. 

In this role, you will lead a multidisciplinary UX team, define how AI capabilities are integrated into the product, and partner closely with Product and Engineering leadership to deliver intuitive, trustworthy, and high-impact user experiences. You will operate at the intersection of design leadership, product strategy, and emerging AI technologies, influencing both product direction and how design operates across the organization. 

You will: 

Drive AI Product Strategy & Experience Vision 

• Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision. 

• Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control. 

• Guide product direction by balancing customer needs, business goals, and technical feasibility. 

• Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise. 

Define Design Systems & Scalable Experience Patterns 

• Own and evolve design system strategy, including governance, contribution models, and cross-team adoption. 

• Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops. 

• Ensure consistency, scalability, and quality across all product surfaces. 

• Drive alignment between AI capabilities and the broader product ecosystem. 

Elevate Craft & Design Quality Across Teams 

• Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking. 

• Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices. 

• Define what great AI-powered professional workflows look like and ensure consistent execution across teams. 

Lead Team & Influence Design Culture 

• Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development. 

• Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows. 

• Identify opportunities to integrate AI into team processes to improve efficiency and output quality. 

• Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness. 

• Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making. 

What You’ll Need to Be Successful 

• 8+ years of UX experience, with 4+ years managing designers and/or researchers. 

• Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments. 

• Strong foundation in user-centered design, UX research, and design systems. 

• Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership. 

• A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact. 

• Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities. 

• Strong collaboration skills with product and engineering partners. 

• AI & Emerging Technology Experience 

• Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows. 

• Understanding of AI-specific UX challenges including trust, explainability, and graceful failure. 

• Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows. 

• Curiosity and a growth mindset toward emerging technologies and their impact on product and design. 

What Will Make You Stand Out 

• Experience designing for legal technology or other regulated, complex domains. 

• Experience scaling design systems and practices across multiple teams. 

• Demonstrated success integrating AI into both product experiences and internal team workflows. 

• Strong perspective on the future of AI in professional software and UX design. 

What You’ll Love About NetDocuments   

• The People!   

• 90% healthcare premiums company covered   

• HSA company contribution   

• 401K match at 4%   

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000 

The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. 

About the Role

iCapital is looking to hire a Regulatory Reporting Associate to join the Regulatory and Compliance team.  This position will work closely with the Vice President of Regulatory Reporting and the Co-Chief Compliance Officers of our Registered Investment Advisers on a variety of compliance matters, most specifically those pertaining to regulatory reporting.

Responsibilities

• Assist and oversee preparation of regulatory filings including, but not limited to, Form D, blue-sky notices, Form ADV, Form PF, certain 34 Act filings, BE-185, and international filings similar to blue-sky.
• Assist with other compliance-related matters as needed.
• Develop and implement various compliance functions and tests.
• Leverage firm technology to assist in both internal and external reporting.
• Develop new procedures and amend existing ones as needed.
• Monitor industry-wide compliance initiatives as well as important federal, state, and non-U.S. regulatory developments and conduct analyses on how such developments impact our activities.
• Recommend solutions to resolve regulatory challenges.
• Liaise with other internal and external stakeholders.

Qualifications

• Bachelor's degree in a related field 
• 2-5 years of experience, primarily focused on private funds and registered investment advisers
• Strong knowledge of various reporting obligations of registered investment advisers (Form ADV; Form PF), private funds (Form D; blue-sky) and reports required under the 1934 Act
• Excellent verbal communication skills and strong ability for personal interaction
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills

Benefits

The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for a Compliance Assistant Vice President to join its Regulatory and Compliance team to lead the review and approval process for marketing materials created by our investment advisers and broker-dealer. There will be a strong focus on marketing materials for private funds. The ideal candidate will be responsible for ensuring compliance with all communications and advertising rules, working with the Distribution and Marketing teams and generally assisting the Legal and Compliance teams with various compliance focused tasks, including updates to policies and procedures and monitoring and testing.  

Responsibilities

• Review of marketing materials, client communications, diligence reports, research and quarterly reporting, among other materials for SEC and FINRA compliance.
• Perform compliance testing and monitoring for marketing related materials.
• Collaborate across various business lines on new marketing initiatives, providing compliance guidance.
• Assist in maintaining and updating policies and procedures based on new regulatory developments and new business initiatives.
• Contribute to developing and conducting company-wide training to meet both SEC and FINRA obligations.
• Help prepare for and respond to inquiries and audits from regulatory authorities.

Qualifications

• Bachelor's degree in a related field 
• 5+ years of experience, preferably with both broker dealer and registered investment advisor experience
• Strong knowledge of the Rule 206(4)-1 of the Investment Advisers Act of 1940and FINRA regulations on marketing
• Experience with alternative investments, primarily private funds, as well as an understanding of compliance restrictions around private placements and registered products
• Excellent verbal and interpersonal communication skills
• Able to thrive in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• JD is a plus

Benefits

The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

About the Role

iCapital is looking to hire a Senior Vice President to join the Broker Dealer and Distribution Compliance team within the Regulatory and Compliance group. This individual supports the Chief Compliance Officer in the oversight, management, and execution of the broker‑dealer’s comprehensive compliance program. This role plays a critical leadership function in ensuring adherence to FINRA rules, SEC regulations, and other applicable laws governing broker‑dealer activities, with particular emphasis on the distribution of alternative investments, structured investments, and annuity products.

Responsibilities will include strategic direction, supervisory oversight, and day‑to‑day compliance leadership across sales practices, product governance, supervision, regulatory engagement, and compliance operations. The position requires a seasoned compliance professional capable of partnering with senior business leaders while exercising sound regulatory judgment in complex and evolving areas of risk.

Responsibilities

• Assist the CCO in designing, implementing, and maintaining an effective broker dealer compliance program consistent with FINRA and SEC expectations.
• Provide senior level oversight of key compliance functions, including supervision, surveillance, investigations, regulatory reporting, and compliance testing.
• Serve as a key escalation point for material compliance issues, supervisory concerns, and regulatory risk matters.
• Oversee compliance related to the distribution of alternative investments, structured products, and annuities, including private placements and complex products.
• Support product due diligence, approval, and ongoing monitoring frameworks from a broker dealer compliance perspective.
• Manage the development, maintenance, and enforcement of Written Supervisory Procedures (WSPs).
• Partner with business leadership to enhance supervisory controls and address identified gaps.
• Manage and coordinate responses to regulatory examinations, inquiries, and findings, as applicable, ensure timely remediation, and track corrective action plans.
• Monitor regulatory developments impacting broker dealer operations, complex product distribution, and sales practices.
• Collaborate across various business lines on new marketing initiatives, providing compliance guidance.
• Mentor and develop compliance staff, fostering depth, continuity, and subject matter expertise within the compliance function.
• Promote a strong culture of compliance and ethical conduct across the organization.

Qualifications

• 12-15+ years of relevant experience
• Significant experience in a FINRA‑registered broker‑dealer environment, including leadership or supervisory responsibility
• Demonstrated expertise in alternative investments, structured investments, or annuities from a compliance or regulatory perspective
• Strong working knowledge of FINRA rules, SEC regulations, suitability standards, and complex product oversight
• Experience managing regulatory exams, enforcement matters, and senior‑level regulatory interactions
• Proven leadership skills with the ability to influence senior stakeholders and business partners
• Excellent written and verbal communication skills
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• Sound judgment, strong ethics, and the ability to manage sensitive and confidential matters
• JD is a plus
• Series 24 license upon hire or obtain within 90 days of hire

Benefits

The base salary range for this role is $150,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Software Developer in Test to work on the iCapital platform. This individual will bring practical knowledge of agile development methodologies and engineering best practices. This role will work closely with the Development and Testing team. The ideal candidate is a combination of a hands-on test engineer who has some managerial experience, and who can understand existing automation test frameworks and has an ability to enhance and implement the same and should also be able to work with other engineers and product managers to support feature-based testing.

Responsibilities

• Build and implement robust automated test suites for API and backend services.
• Design and implement test strategies for AI/ML models and AI enabled in-house applications, including validation of model outputs, prompt behavior, determinism, and regression across releases.
• Establish automated evaluation frameworks for AI systems (i.e. accuracy, consistency, hallucination detection, bias, and drift) and integrate them into CI/CD pipelines.
• Partner with AI/ML Engineers, Platform teams, and Governance stakeholders to ensure responsible AI practices, including testability, traceability, and production readiness of AI features.
• Integrate automated test suites into existing GitLab CI/CD pipelines and deployment workflows.
• Maintain and improve automation frameworks to accommodate evolving system architecture, including blockchain based components.
• Collaborate with developers, product managers, and DevOps engineers to ensure testability and quality across distributed systems.
• Create and manage defect workflows integrated with tools such as JIRA, ensuring clear communication and traceability.
• Define, track, and publish meaningful QA metrics to support automated test development, execution, and overall quality reporting.
• Build and maintain performance and load testing suites for critical backend services and smart contract interactions where applicable.
• Perform all types of testing as needed like Functional, API, Automation, Performance, and Integration testing.
• Contribute to continuous improvement of QA processes, tooling, and best practices within an Agile environment.

Qualifications

• 10+ years of experience with QA engineering delivery experience with strong focus on backend or API testing
• 6+ years of delivery within Agile SDLC teams ideally with CI/CD
• Experience testing AI/ML or LLM‑powered systems, including model validation, prompt testing, regression testing of AI behavior, and evaluation of non‑deterministic outputs
• Familiar with AI testing techniques and metrics such as precision and recall, drift detection, bias assessment, and offline vs online evaluation approaches
• Working knowledge of AI‑enabled development tools or platforms (i.e. AI coding assistants, test‑generation tools, or internal AI platforms) and their impact on SDLC and quality governance
• Strong experience testing REST APIs, backend microservices, and distributed systems
• Experience working with blockchain technologies (i.e. smart contracts, distributed ledgers, blockchain node interaction) is preferred
• Solid understanding of CI/CD tooling and pipelines, especially GitLab CI/CD
• Experience with Python, Behave, PyTest, Postman/REST Tools, JMeter or similar performance tools
• Experience with Gitlab, Git, Jenkins, and Docker
• AI Integration experience is preferred
• Exposure to banking or finance environments is preferred

Benefits

The base salary range for this role is $120,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

The Backend Engineer at iCapital will play an integral role in designing and implementing systems that power the iCapital platform. We are looking for engineers who can build APIs and applications that are highly performant and intuitive. More than checking the boxes on specific technologies, we are looking for driven team members with technical depth and a desire to deliver end products for our clients.

You will work closely with our Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found via testing.  

Our platform sits on top of a micro-services architecture with services built in Scala, Ruby, Node.js and Python. If you are not already familiar with the technologies used at iCapital, you will have the opportunity to pick up these new tools and technologies while on the job—with support from management and mentors.

Responsibilities

• Building cloud native services using Scala using open-source frameworks Akka, ZIO etc.
• Unit and integration test development using Scala Test and ZIO Test
• Active participation in stand-up meetings
• Active participation in Peer Code Reviews as part of our standard SDLC and Change Management Process

Qualifications

• Degree in Software Engineering
• 5+ years of web-based application development
• Experience in Scala, Node.js or Java a plus
• Demonstrated understanding of relational or NoSQL database concepts and modeling practices
• Passion for actively learning new technologies
• Ability to work independently or as part of a group effort, as required
• Solid problem-solving abilities
• Excellent communication skills
• Collaborative approach to software development

Benefits

The base salary range for this role is $110,000 to $140,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Control Room Associate to join its Regulatory and Compliance team to assist in the implementation, and enforcement of the firm’s information‑barrier, MNPI, and Restricted Trading List (RTL) programs. This role will assist in the oversight of potential conflicts arising from access to sensitive information across investment advisory, portfolio management, and distribution activities. The position partners closely with Legal to safeguard against misuse of MNPI, ensure compliance with securities laws, and promote a strong culture of compliance and ethical conduct.

Responsibilities

• Enhance, maintain, and enforce policies and procedures related to MNPI, information barriers, personal and firm trading restrictions, and conflicts of interest.
• Assist in matters involving potential MNPI, information barrier breaches, and wall‑crossing events.
• Coordinate and document wall‑crossing approvals, acknowledgements, and related controls.
• Support the administration and oversight of the firm’s Restricted Trading List (RTL), including adding, monitoring, and removing securities based on MNPI considerations.
• Conduct trading activity surveillance against RTL restrictions and escalate potential violations for investigation and remediation.
• Maintain documentation supporting RTL decisions and audit trails for regulatory review.
• Support investigations into potential MNPI misuse, information barrier breaches, or trading violations, including coordination with Legal and HR as appropriate.
• Assist in the development of targeted training on MNPI, information barriers, and RTL obligations for employees with elevated risk exposure.
• Coordinate monitoring of regulatory developments, enforcement actions, and industry trends related to insider trading and MNPI controls.

Qualifications

• 2-5 years of experience, preferably with demonstrated experience in a control room function or overseeing MNPI, insider trading, or information‑barrier programs
• Strong understanding of U.S. securities laws and regulations related to insider trading and market abuse (i.e. Exchange Act Section 10(b), Rule 10b‑5)
• Experience in trading surveillance controls
• Strong written and verbal communication skills, with the ability to clearly articulate risk and compliance requirements
• Highly organized, detail‑oriented, and comfortable managing confidential information
• Collaborative, pragmatic, and able to operate effectively across business, legal, and compliance functions
• Able to thrive in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills

Benefits

The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Control Room Vice President or Senior Vice President candidate to join its Regulatory and Compliance team to lead the implementation, and enforcement of the firm’s information barrier, MNPI, and Restricted Trading List (RTL) programs. This role serves as a central point of escalation and oversight for potential conflicts arising from access to sensitive information across investment advisory, portfolio management, and distribution activities. The position partners closely with the Legal team to safeguard against misuse of MNPI, ensure compliance with securities laws, and promote a strong culture of compliance and ethical conduct.

Responsibilities

• Enhance, maintain, and enforce policies and procedures related to MNPI, information barriers, personal and firm trading restrictions, and conflicts of interest.
• Serve as the Control Room point of contact for matters involving potential MNPI, information barrier breaches, and wall crossing events.
• Coordinate and document wall crossing approvals, acknowledgements, and related controls.
• Administer and oversee the firm’s Restricted Trading List (RTL), including adding, monitoring, and removing securities based on MNPI considerations.
• Assess trading activity against RTL restrictions and escalate potential violations for investigation and remediation.
• Maintain documentation supporting RTL decisions and audit trails for regulatory review.
• Lead or support investigations into potential MNPI misuse, information barrier breaches, or trading violations, including coordination with Legal and HR as appropriate.
• Develop and deliver targeted training on MNPI, information barriers, and RTL obligations for employees with elevated risk exposure.
• Monitor regulatory developments, enforcement actions, and industry trends related to insider trading and MNPI controls.

Qualifications

• 10-15+ years of experience, preferably with demonstrated experience in a control room function or overseeing MNPI, insider trading, or information‑barrier programs
• Strong understanding of U.S. securities laws and regulations related to insider trading and market abuse (i.e. Exchange Act Section 10(b), Rule 10b‑5)
• Experience administering or advising on Restricted Trading Lists and trading surveillance controls
• Able to exercise sound judgment in complex, time‑sensitive situations involving senior stakeholders
• Strong written and verbal communication skills, with the ability to clearly articulate risk and compliance requirements
• Highly organized, detail‑oriented, and comfortable managing confidential information
• Collaborative, pragmatic, and able to operate effectively across business, legal, and compliance functions
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• JD is a plus

Benefits

The base salary range for this role is $140,000 to $190,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This position does not offer visa sponsorship now or in the future.

iCapital is seeking an exceptional Data Engineer to help scale the data foundations that power the business. This individual will design, build, and optimize the data pipelines and infrastructure that enable data to be a strategic asset across the organization. This role is highly collaborative and will partner with the Product, Engineering, Analytics teams and business stakeholders to quickly understand evolving challenges and deliver scalable, maintainable, and high‑quality solutions.

Data sits at the core of iCapital’s operations. The firm relies on clean, reliable, well‑structured data to drive decision‑making, enhance client experiences, and support a rapidly growing product suite. This individual will be responsible for moving and transforming data and developing a deep understanding of the business context behind it and help teams act on insights.

Responsibilities

• Develop and automate large scale, high-performance data platform pipelines and infrastructure to drive iCapital business growth and enable data-driven decision making.
• Design and develop reusable components and frameworks for ingestion, cleansing, and data quality.
• Streamline the ingestion of raw data from various sources into our Data Lake and Data Warehouse.
• Design data models for optimal storage and retrieval that represent the tangible business domains across iCapital’s ecosystem.
• Coordinate closely with the Operations, Sales, and Product Development teams daily to push iCapital’s FinTech strategy and improve the overall profitability of the business.

Qualifications

• 6-10 years of professional experience in a data engineering or data-driven software engineering role
• Exceptional Python and SQL skills
• Extensive experience with orchestration frameworks (Prefect, Airflow, Dagster, etc.)
• Deep understanding of OLAP (Snowflake, Databricks) and OLTP (PostgreSQL, MongoDB) databases and ELT frameworks (dbt, dlthub)
• Experience developing and deploying code to Cloud environments (AWS, GCP, Azure)
• Possess a strong grasp of object-oriented and functional programming and an ability to write easy-to-scale, high-quality code
• Experience leveraging stream processing frameworks (Kafka, Flink, Spark)
• Knowledge of infrastructure-as-code frameworks (terraform or cloud formation)
• Detail-oriented and able to multitask and work in a fast-paced environment
• Able to work independently while also being a strong team player
• Excellent written and verbal communication
• Passionate about learning and mastering cutting-edge technologies
• Professional experience with JVM based languages such as Scala, Java, and Kotlin is preferred
• Knowledge of financial markets and financial instruments is preferred

Benefits

The base salary range for this role is $100,000 to $135,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

THE ROLE

You will partner with the security operations lead and broader security team to develop and mature security use cases that apply across the company’s environment and operations. Your mission is to build and refine the detections, policies, and response logic that enable the team to identify real attacks, misuse, intrusions, and data loss events with speed and confidence.

This is not a passive monitoring role. You will be expected to understand how the business operates, how attackers move, where meaningful signals live, and how to translate that knowledge into durable security content and response workflows. Success in this role is measured not by alert volume, but by signal quality, attack reduction, faster containment, and continuous operational improvement.

WHAT YOU'LL DO

• Design, implement, and maintain high-fidelity detections, correlation rules, alerts, dashboards, and use cases in Splunk and related security platforms.
• Build detections across multiple data domains, including identity, endpoint, network, cloud infrastructure, SaaS applications, DLP, vulnerability, and asset posture.
• Correlate signals from diverse tooling and data sources to identify attacker behavior, misuse, anomalous activity, and material security risk.
• Partner with business units, IT, engineering, and internal security stakeholders to map business processes and workloads to security use cases and required telemetry.
• Support and participate in incident triage, investigation, containment, and post-incident improvement activities.
• Develop enrichment and automation workflows using Python, APIs, and security tooling to improve analyst efficiency and response consistency.
• Improve detection quality by tuning noisy alerts, reducing false positives, and increasing true positive rates.
• Collaborate on logging strategy, event onboarding, normalization, parsing, correlation, retention, reporting, and platform customization.
• Apply threat intelligence, attacker tradecraft, and frameworks such as MITRE ATT&CK, CVE/CVSS, and risk context to drive meaningful detections.
• Create playbooks, runbooks, detection documentation, and operational guidance for responders and analysts.
• Use lessons learned from incidents, hunts, and threat research to continuously improve content, coverage, and response workflows.
• Help mature a security operations model that brings together detection, alerting, investigation, and response rather than treating them as isolated functions.
• We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, UT office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• 6+ years of experience in cybersecurity, or a related technical field
• 3+ years of hands-on experience in incident response, detection engineering, security operations, or SIEM engineering
• Strong hands-on experience with a SIEM platform; direct experience with Splunk is strongly preferred
• Solid understanding of the incident response lifecycle, including triage, scoping, containment, eradication, recovery, and post-incident learning
• Strong understanding of foundational networking, systems, cloud, and security principles
• Ability to write scripts and automate tasks using Python or a similar language
• Ability to work with APIs, integrate data sources, and automate enrichment or response actions
• Strong analytical thinking and the ability to translate ambiguous threats or operational gaps into concrete detection logic
• Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams
• Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical field

#LI-TH3,  #LI-ONSITE

The Impact You’ll Make

Recursion is leading an era of autonomous science – iterating across the discovery process, leveraging machine learning and agents built-for-purpose to uncover novel insights across biology and chemistry, fueling our clinical-stage pipeline. As the Senior Product Manager for Agentic Science, you will sit at the intersection of drug discovery and AI, serving as the critical translator between our scientific teams and the agentic systems they depend on. Your primary focus will be on outcomes: ensuring our agents impact Recursion’s pipeline through demonstrably accelerating discovery.

This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner closely with drug discovery scientists to understand their workflows, translate their needs into agent task definitions, and design and maintain the benchmarks that -ensure our agents are driving value. As the field evolves rapidly, you will help the team distinguish real scientific progress from superficially promising results.

In this role, you will:

• Champion Benchmarking for Agentic Science: Drive alignment across scientific and technical teams around evaluation frameworks that measure agent performance against scientifically meaningful outcomes, continuously refining them as the field evolves.
• Drive Outcome-Focused Product Development: Keep the team anchored to what matters: building agents that meaningfully advance drug discovery programs, not just executing tasks.
• Evangelize the "Human-in-the-loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery.
• Monitor the Competitive Benchmark Landscape: Track how leading organizations across pharma AI, biotech, and foundation model research are measuring agentic performance. Ensure Recursion's evaluation frameworks stay calibrated against external standards, so our benchmarks reflect genuine scientific progress rather than internally optimized metrics.

The Team You’ll Join 

You will join a cross-functional team of software engineers, data scientists, AI/ML scientists and drug discovery biologists and chemists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will work closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting-edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models).

The Experience You’ll Need

• Background in Drug Discovery or AI-driven Science: You have direct experience working in drug discovery, biotech, or AI-driven scientific research. Ideally, you will have worked hands-on with agentic systems (or agents) in a scientific context. You can credibly partner with PhD-level scientists and translate between scientific goals and technical systems without losing fidelity on either side.
• Fluency in Modern AI: You don't need to be an engineer, but you follow the AI landscape closely and understand how LLMs and agentic systems actually work in practice. Bonus points if you've benchmarked an agent(s) or worked hands-on with agentic tools, even outside a formal work context.
• Experimentation-First Mindset: You have a natural instinct for working through rapid prototyping cycles, whether in a product, research, or scientific context. You'd rather run a quick experiment than write a long spec.
• Systems Thinking: You can hold the big picture in mind while working in the details. You think naturally about how multiple agents interact, where they hand off to each other, and where humans need to be in the loop to catch errors, validate outputs, or make judgment calls that agents can't.

Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, ML and software engineers, AI Researchers) around a unified technical vision.

Working Location & Compensation:

This is an office-based, hybrid position at one of our offices in either Salt Lake City, Utah or New York City, New York. Employees are expected to work in the office at least 50% of the time.

At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $142,500 - $220,500. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

#LI-EP1

• Make your impact within a rapidly growing Fintech Company

  We are seeking Business Development Representatives to join our growing sales team. You will qualify leads, build relationships with prospective customers, network with partners, and generate new opportunities for BILL Direct Sales channel. Business Development Reps who consistently meet and exceed their sales targets will be considered for exciting career expansion opportunities within our growing organization. This position reports to the Business Development Manager in the Direct Sales channel.

  We’d love to chat if you:

  • Feel confident engaging with both outbound and marketing-sourced leads to schedule high-quality demos and discovery calls for our Account Executives
  • Enjoy the art of creative prospecting using tools like Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Outreach
  • Thrive in a fast-paced, high-volume environment—making 80+ outbound calls each day is just part of your rhythm
  • Excel at managing multiple prospects across different stages of the sales cycle through a mix of calls, emails, texts, and social outreach
  • Take initiative in learning and mastering BILL’s product suite and value proposition
  • Consistently meet—and aim to exceed—weekly and monthly KPIs including call volume (80+ outbound calls per day), meetings booked, opportunities created, and deals influenced
  • Embrace a collaborative, team-first culture where daily huddles are an opportunity to align on goals and celebrate wins
  • Are resilient, adaptable, and a strong communicator—especially when navigating objections and turning challenges into opportunities

   

  Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

About the Opportunity 

NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role will deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The Technical Trainer will play a critical role in shaping how partners understand and apply our solutions, particularly in legal, compliance, and professional services environments. 

Reporting to the Senior Manager of AI Success Operations, this role requires not only technical training acumen but also a solid understanding of legal operations, AI-powered document management, and the evolving needs of law firms and legal departments. 

What Your Contributions Will Be:

• Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples. 
• Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal-specific workflows, and best practices. 
• Ensure follow-through and program completion with personalized support, coaching, and learning journeys. 
• Stay current on NetDocuments AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical. 
• Act as a liaison for customers, coordinating across internal teams to resolve issues, representing customer needs, and ensuring aligned support throughout the implementation process.
• Present confidently to customers and internal stakeholders in meetings, project updates, and briefings.
• Support strategic business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and training delivery KPIs.

What You Will Bring to the Team:

• A deep understanding of how legal professionals use technology, including document management systems, AI-driven search, and workflow automation. 
• The ability to translate technical functionality into business value, particularly in law firms, legal operations, compliance, or corporate legal departments. 
• A learner-first mindset—balancing clarity, empathy, and impact in every training session. 
• Skills in knowledge transfer and curriculum development with an eye toward legal relevance and customer success. 

Required Education and Experience: 

• 3+ years of proven experience as a technical trainer or in a technical enablement role. 
• Strong presentation skills and comfort with delivering training to diverse audiences, including legal professionals. 
• Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment. 
• Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector. 
• Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios. 
• Ability to work independently in a fast-paced, ever-evolving SaaS environment. 

Ideally You Will Have 

• Direct experience working in, consulting for, or training legal professionals (law firms, legal ops, or corporate legal teams). 
• Familiarity with legal practice management systems, document lifecycle management, or AI applications in legal services. 
• Knowledge of AI capabilities in document management systems and a passion for demystifying them for learners.

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

The annual compensation range for this position is: $85,000 - $100,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

#LI-REMOTE

#LI-HYBRID

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

About the role

We’re looking for a strategic, collaborative, and data-driven leader to build and scale our Revenue Enablement function. As the Senior Manager of Revenue Enablement, you’ll be responsible for empowering our global go-to-market (GTM) teams, including Sales across multiple industry verticals, Partner Success, and Business Development, to perform at their highest potential. This role sits at the intersection of strategy, learning, and operations, ensuring our teams have the knowledge, tools, and confidence to deliver consistent, high-impact experiences for our partners. You’ll design programs that align with business goals, drive measurable outcomes, and foster a culture of continuous improvement and shared success.

This role reports to the Director of Revenue Enablement and works in close partnership with leaders across Revenue, Marketing, and Product.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters, 2 Days in SF and Salt Lake City office. For candidates outside of these areas, you may be eligible for our relocation assistance program.

What you’ll do

• Define and execute the Revenue Enablement strategy aligned to business goals, sales objectives, and customer outcomes, balancing long-term vision with agile delivery.
• Partner across the Revenue organization to identify performance gaps, prioritize needs, and design programs that improve efficiency, conversion, and customer satisfaction.
• Build scalable enablement programs covering onboarding, continuous learning, sales methodologies, product readiness, and leadership development for client-facing managers.
• Leverage data and analytics to measure impact, connecting enablement efforts directly to business KPIs such as ramp time, win rate, and retention.
• Champion technology adoption, ensuring our enablement stack (CRM and other sales/lead tools, content management, conversational intelligence, LMS) is fully utilized to drive productivity and insight.
• Ensures product and process launches are consistently adoption-ready.
• Facilitate cross-functional alignment, ensuring consistent messaging, efficient GTM execution, and readiness across all customer touchpoints.

Key qualifications

• 8+ years of progressive experience in Revenue, Sales, or GTM Enablement, with at least 3+ years in a leadership role (team management and strategic program ownership).
• Proven success building, scaling, and measuring enablement programs in a high-growth environment.
• Deep understanding of modern sales methodologies and the end-to-end customer journey.
• Strong analytical and operational mindset, able to interpret performance data, generate insights, and translate them into action.
• Expert-level knowledge of enablement and Revenue tools (Salesforce, HubSpot, Gong, etc.).
• Exceptional facilitation, storytelling, and communication skills; able to engage executive audiences and front-line teams alike.
• Demonstrated ability to lead through influence, partnering across functions to align on goals, resolve challenges, and drive execution.

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate's starting pay will be commensurate with their experience, qualifications, and Flex's internal leveling guidelines and benchmarks.

• Tier A (NYC/SF/Seattle): $172,000-$215,000 USD
• Tier B (Austin, Washington D.C., Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta): $154,800-$193,500 USD
• Tier C (SLC/All Other States): $146,200-$182,750 USD

The Impact You’ll Make: 

Recursion is seeking a Director of Neuroscience to lead the development and application of human iPSC-derived cellular models for neurodegenerative disease drug discovery. This role combines scientific leadership with hands-on execution to advance programs from target identification through lead optimization. You will partner cross-functionally and with external collaborators to deliver high-quality, data-driven insights that accelerate therapeutic discovery.

In this role, you will: 

• Lead design and development of human iPSC-derived cellular models and mechanistic assays for neurodegenerative diseases (e.g., Alzheimer’s, Parkinson’s, ALS)
• Drive neuroscience programs from early discovery through lead optimization, establishing robust in vitro assay cascades to enable SAR and decision-making
• Design and oversee cellular and molecular assays using high-content imaging and quantitative approaches to interrogate disease biology and mechanism of action
• Collaborate closely with chemistry, pharmacology, data science, screening, toxicology, and DMPK teams to advance targets and molecules
• Contribute to target validation and translational strategies by integrating phenotypic, genomic, and proteomic datasets
• Lead and mentor scientists, fostering a high-performance, collaborative team environment
• Present scientific findings and strategic recommendations to internal leadership and external partners

The Team You’ll Join: 

Reporting to the Vice President of Neuroscience, you will be joining Recursion’s partnership with Roche-Genentech as a key leader. In this role, you will lead a team dedicated to the building of novel technology and projects in neurodegenerative diseases, exploring Recursion’s maps to decode novel neurobiology. This team exploits a multi-omic approach toward the establishment and validation of novel hypotheses in neuroscience disease biology while incorporating functionally relevant translational endpoints. 

The Experience You’ll Need: 

• Ph.D. in Neuroscience, Cell Biology, Pharmacology, or related field, with postdoctoral training
• 5-7+ years of successful leadership, mentorship, and management of drug discovery teams
• 5+ years of industry experience in neuroscience drug discovery
• Experience with CRISPR editing and/or viral systems, familiarity with multi-omics data integration (e.g., RNA-seq, proteomics)
• Prior experience working on partnered programs with external collaborators
• Experience leading cross-functional drug discovery programs
• Expertise in cell-based assays, high-content imaging, and quantitative data analysis
• Strong communication skills and ability to influence across disciplines
• Deep expertise in human cellular disease models, particularly iPSC-derived systems relevant to neurodegeneration
• Proven track record of advancing neuroscience drug discovery programs from target ID through lead optimization
• Thrives in cross-functional, highly collaborative teams and has experience working with external partners or large pharma
• Embraces innovative approaches, including AI/ML-enabled discovery and scalable data generation

Working Location & Compensation:

This is an office and lab-based, hybrid role in our Salt Lake City, UT office. Employees are expected to work in the office at least 50% of the time. 

At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $198,000-237,600 (USD). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

SUMMARY

The Manager, Vetify Supplier Support leads Avetta’s Vetify supplier support operations across internal teams and external BPO partners, ensuring a seamless, efficient, and world-class support experience for suppliers using Avetta’s platforms. This role is responsible for day-to-day management of frontline Supplier Success while driving strategic initiatives that improve our customer’s experience, case management efficiency, expand adoption of automation and AI, and standardize support processes and documentation.

Working closely with cross-functional partners and regional leaders, this role ensures that suppliers receive high-quality, multilingual support (including English, Spanish, and Canadian French) through phone, chat, email, and other service channels. The Manager, Vetify Supplier Support balances operational excellence with continuous improvement, leveraging data, technology, and strong leadership to elevate supplier satisfaction, streamline workflows, and support Avetta’s growth in the region.

If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).  Candidates residing within commutable distance to our Calgary or Lehi office are strongly preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide direct leadership and operational oversight for Vetify Supplier Support, including internal frontline teams and external BPO partners, ensuring consistent, high-quality service across all support channels (phone, chat, email, voicemail, SMS, etc.).
• Manage a team of Team Leads (and their associated frontline teams), setting clear expectations, providing coaching and feedback, and ensuring consistent performance management and professional development.
• Own and optimize day-to-day case management operations for Avetta support including case routing, prioritization, backlog management, and resolution quality to ensure efficient and effective handling of supplier inquiries.
• Drive the adoption of automation and AI within Supplier Support, partnering with internal stakeholders to identify use cases, implement solutions, and measure impact on efficiency, quality, and supplier experience.
• Lead process improvement initiatives focused on simplifying workflows, reducing friction for suppliers, and improving key metrics such as time to resolution, first contact resolution, and CSAT/NPS.
• Establish, maintain, and continuously improve standardized process documentation and operating procedures for Vetify support, ensuring consistency across internal teams and BPO partners.
• Monitor and manage performance against key Metrics that Matter (e.g., CSAT, NPS, verification quality, interaction quality, SLA adherence, productivity, attendance) and take timely action to address gaps or risks.
• Build and maintain strong relationships with BPO partners, including performance governance, staffing alignment, quality oversight, and continuous improvement across partner sites supporting Vetify suppliers.
• Collaborate closely with cross-functional teams (e.g., Supplier Services leadership, Training, Quality, WFM, Product, Client Services, IT, and Operations) to align support operations with broader business goals and upcoming initiatives.
• Partner with Training & Quality to ensure new hires, existing staff, and BPO agents receive up-to-date training on systems, processes, and best practices, and that coaching and calibration routines are in place and effective.
• Use data and reporting (e.g., from Salesforce and other internal tools) to identify trends, root causes, and opportunities, and translate insights into clear action plans for the Vetify Supplier Support organization.
• Support planning and execution of new client launches, campaigns, and change initiatives that impact Vetify support, ensuring operational readiness, clear communication, and post-launch monitoring.
• Foster an engaging, customer-centric culture focused on accountability, continuous learning, and high performance, where employees and partners feel supported, informed, and empowered to solve supplier challenges.
• Ensure consistent communication of company and department goals, priorities, and updates to Vetify Supplier Support teams and BPO partners.
• Maintain regular and predictable attendance and ensure appropriate leadership coverage for Vetify operations during US business hours, with flexibility as needed for critical issues or initiatives.
• Perform other duties and responsibilities as required to support Supplier Success and Avetta’s strategic objectives.
• Reliable and predictive attendance.

IDEAL QUALIFICATIONS:

• 5+ years of experience managing a call center or support center, including responsibility for frontline teams and first-line leaders (e.g., Team Leads or Supervisors).
• Demonstrated success managing multi-site or partner/BPO operations, including performance management, quality oversight, and collaborative improvement initiatives.
• Strong working knowledge of support center operations, including case management, SLAs, staffing, queue management, escalation handling, and customer satisfaction metrics.
• Experience working with Salesforce Service Cloud or a similar CRM/case management platform; Salesforce experience is a significant plus.
• Familiarity with, or hands-on experience in, leveraging automation and AI in support operations (e.g., virtual assistants, chatbots, AI-driven routing or knowledge tools), including basic prompting skills and comfort adopting new technologies.
• Proficiency with Microsoft Office (especially Excel and PowerPoint) for reporting, analysis, and executive-ready presentations.
• Demonstrated ability in goal setting, performance management, and coaching, including setting clear targets, reviewing results, and driving accountability at both team and individual levels.
• Experience in project management or leading cross-functional initiatives, with the ability to define scope, manage timelines, coordinate stakeholders, and deliver measurable outcomes.
• Comfortable working in a fast-paced, evolving environment, with strong prioritization, problem-solving, and decision-making skills.
• Excellent written, oral, and interpersonal communication skills, including the ability to present to leadership and collaborate effectively across departments.
• Preferred location in Lehi, Utah or Calgary, Canada, with a hybrid work arrangement and minimal travel as needed.

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

Joining Route's RevOps team means joining a group of curious, driven operators who believe the future of revenue operations is being written right now, and we intend to write it. We pair a people first culture with a relentless commitment to AI innovation, using tools like Claude to eliminate friction, move faster, and make smarter decisions across the entire Revenue motion. We don't just adopt new technology; we find ways to make it work harder than anyone thought possible.

The opportunity

This is not a typical Revenue Enablement role. In this position, you will help shape how our Revenue teams learn, grow, and perform across the entire journey, from onboarding through ongoing skill development to strategic execution.

This is a player coach role where you will be both hands on and strategic. You will design and deliver enablement programs from day one, while also having the opportunity to grow and lead a team as the company scales.

We are looking for someone who has experience in high growth environments and understands how to build for speed while maintaining quality. This could include experience in a post Series growth stage or supporting an organization preparing for an IPO. We value a range of experiences and perspectives that contribute to building effective and scalable programs.

If you enjoy bringing structure to ambiguity, collaborating across teams, and making a direct impact on revenue outcomes, this could be a great fit.

What you’ll do

• Own the full enablement lifecycle — from new hire onboarding and ramp programs to ongoing training, certification, and skill development for Sales, Account Management, and other Revenue-facing teams.
• You'll design, build, and personally deliver programs while simultaneously laying the foundation for a scalable enablement function that can grow with the team.
• Develop and execute a Revenue Enablement strategy aligned to company goals, sales methodology, and key performance metrics, in close partnership with Revenue leadership.
• Build and maintain a content library of playbooks, battle cards, competitive intelligence, objection handling guides, and onboarding curricula that equip sellers to perform at their best.
• Partner cross-functionally with Sales, Marketing, Product, and RevOps to ensure the Revenue org has timely, accurate, and actionable information at every stage of the buyer journey.
• Instrument and measure enablement effectiveness — tracking ramp time, productivity metrics, training completion, and revenue impact to continuously improve programs.
• Leverage AI tools, including Anthropic's Claude, to accelerate content creation, personalize learning pathways, and automate routine enablement workflows.
• Support readiness initiatives tied to company growth milestones, including potential M&A integration or IPO preparation, ensuring the Revenue team is aligned, informed, and performing.
• Identify and implement enablement technology (LMS, sales readiness platforms, content management tools) that scale with the organization's needs.

What we’re looking for

• 5- 8 years of Revenue Enablement or Sales Enablement experience, with at least a portion of that time spent in a hands-on, individual contributor capacity — not just managing others.
• Demonstrated player-coach experience: someone who is equally comfortable building a program themselves as they are mentoring and eventually managing a team.
• Experience working at a high-growth startup at Series B stage or later, OR direct experience supporting a company through an IPO or M&A process.
• Proven ability to build enablement infrastructure largely from scratch in a fast-moving, resource-constrained environment.
• Strong command of sales methodologies (e.g., MEDDIC, Challenger, SPICED) and the ability to embed them practically into training and coaching programs.
• Hands-on experience using AI tools — including Anthropic's Claude — to develop content, streamline workflows, or enhance sales team productivity.
• Data-driven mindset with experience defining enablement KPIs and reporting on program impact to senior leadership.
• Exceptional communication and facilitation skills; able to engage, inspire, and hold the attention of a revenue audience.
• Comfort operating in ambiguity, managing competing priorities, and moving fast with incomplete information.
• Experience with enablement platforms (e.g., Highspot, Seismic, Showpad) and CRM tools, particularly Salesforce, is a strong plus.
• Familiarity with ecommerce, SaaS, or marketplace business models is a plus.

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $132,000 - $140,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

Joining Route's RevOps team means joining a group of curious, driven operators who believe the future of revenue operations is being written right now, and we intend to write it. We pair a people first culture with a relentless commitment to AI innovation, using tools like Claude to eliminate friction, move faster, and make smarter decisions across the entire Revenue  motion. We don't just adopt new technology; we find ways to make it work harder than anyone thought possible. 

The opportunity

As a Revenue Operations Sr. Specialist, you'll own and operate critical GTM processes across systems, reporting, and sales compensation. You'll manage multi-step workflows that span multiple stakeholders, translate business needs into technical requirements, and deliver high-quality work with minimal oversight. This is a high-impact, high-visibility role where you'll proactively identify issues before they become business risks and help keep our revenue engine running smoothly.

What you’ll do

• Run multi-step, cross-functional workflows such as forecast hygiene, WBR prep, and compensation processing
• Own and administer sales compensation programs, including plan design support, attainment tracking, target management, and payout calculations in our compensation platform, such as Salesforce Spiff. 
• Scope small-to-medium projects with clear requirements and timelines, from tool fixes and process changes to analytics updates
• Translate business needs into accurate technical requirements within our GTM tech stack and BI tools
• Design and maintain dashboards, reporting packages, and automated workflows with minimal oversight
• Proactively identify system or process issues before they escalate into business risks
• Partner with cross-functional stakeholders (Sales, Finance, CS, Marketing) to align on expectations and deliverables
• Communicate tradeoffs, risks, and timelines proactively to managers and stakeholders
• Partner with Enablement to create training materials and documentation that are adopted across teams
• Perform root-cause analysis across multiple components — data, process, and system logic
• Assist peers in systems outside your direct ownership when needed

What we’re looking for

• Core Skills & Experience

  • 3–5 years in Revenue Operations, Sales Operations, or a related GTM operations role, with a significant portion of that time spent in a hands-on compensation function
  • Deep, day-to-day ownership of sales compensation — this means building and maintaining comp plans, managing quota cycles, calculating attainments, reconciling commissions, and resolving disputes at the rep level. Familiarity with comp theory is not enough; we need someone who has done the work
  • Direct ownership or heavy administration of a compensation platform such as Spiff, CaptivateIQ, Xactly, or equivalent — you should be able to configure plans, build logic, and troubleshoot without relying on a vendor or another team
  • Ability to partner closely with Finance, HR, and Sales Leadership to ensure comp plans are accurately modeled, documented, and paid on time
  • Strong Salesforce experience, including object relationships, workflows, validation rules, and dashboards — compensation data lives in SFDC and you'll need to navigate it fluently
  • Solid understanding of GTM workflows including routing, quote to cash, forecasting, renewals, and cross-functional handoffs
  • Experience with BI tools such as Looker or Tableau for attainment reporting and operational insights
  • Ability to identify operational gaps, connect data across systems, and anticipate downstream impacts — especially in compensation logic where errors have direct rep impact
  • Clear, structured communicator who can translate complex comp mechanics to non-technical stakeholders and hold a high bar for accuracy and timeliness
  
  

  GTM Knowledge

  • Strong understanding of GTM workflows, routing, quote-to-cash, forecasting, attribution, renewal flows, and SDR → AE → CSM handoffs
  • Able to anticipate operational dependencies across GTM teams and proactively address gaps
  • Can speak in depth about how system or process changes impact downstream teams
  • Understands Route's products and can articulate the value proposition at an advanced level

  Communication & Leadership

  • Clear, concise, professional and influential communicator who can lead cross-functional conversations to define requirements
  • Provides structure and organization in complex discussions; facilitates meetings with clear agendas and outcomes
  • Synthesizes information from multiple teams and communicates it effectively to stakeholders
  • Offers feedback to peers and guides others through processes
  • Treats everyone with respect
  • Delivers high-quality work without requiring senior review

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $132,000 - $140,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

About the opportunity:

NetDocuments is seeking a Technical Support Engineer to provide support interfacing primarily via web/email and phone with customers to resolve technical complications within the NetDocuments platform.  The Technical Support Engineer will report to the Customer Support Manager.  The ideal candidate will have experience and understand troubleshooting technical questions from B2B clients.

What your contributions will be:

• Become technically proficient in the NetDocuments suite of products
• Answer incoming phone calls and own incoming Support Cases through our Support Portal
• Troubleshoot technical problems and resolve issues for customers using the NetDocuments platform
• Manage and respond to your backlog of Support Cases in a timely fashion
• Own your Support Cases from creation through resolution
• Participate in the Software Development lifecycle through diagnosis and reporting of new and known issues
• Participate in KCS by creating and editing Knowledge Base articles
• Quickly ramp up on new releases, enhancements, and product functionality to ensure successful support for customers
• Assist in after hours on-call Support rotation (optional and paid)
• Other duties as assigned

What you will bring to the team:

• Technical Capacity – you know your way around an Operating System and are actively interested in the technology that makes the world run
• Customer Focus – you are empathetic and able to understand the pain points your customer is facing
• Problem Solving – you can see the difference between the desired result and the observed result and can think tactically about how to get there
• Communication Proficiency – you are an active listener and know how to help customers and peers understand any issue whether in writing or on the phone
• Task Management – you own your day and can prioritize it accordingly while balancing the needs of your incoming work

What you will need for success:

• Associates or bachelor’s degree in computer science or IT related field or equivalent experience
• 2+ years’ relevant experience in a technical specific role
• Experience using and/or troubleshooting issues with:
  • Windows 7-11
  • OSX Sierra-Big Sur
  • Office 2010-365
  • iOS/Android
  • Command Line/Terminal
  • Windows Registry
  • Active Directory

Ideally you will have:

Experience with the following Systems:

• MS SQL
• Couchbase
• Citrix
• REST API
• SAML Authentication

Experience with the following Tools:

• Fiddler or Wireshark
• Splunk
• Windows Administrative Tools (Event Viewer, Task Manager, Process Monitor)
• Browser-based Dev tools
• Claude or similar AI tools

What you will receive:

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

Nature’s Bakery is launching a new project to support our sister company, tru fru—and we’re looking for great people to be part of it. If you’re excited by building something new in a fast-paced, startup-style environment, this is a great opportunity to jump in.

Compensation: 80-90k Salary 

About Nature’s Bakery

Nature’s Bakery is on a mission to fuel everyday life's journeys with wholesome, delicious snacks made from real ingredients. As we expand to a new site, we are committed to creating a workplace culture that reflects our values. Join us and help shape a vibrant, purpose-driven environment where every associate can thrive.

About the Role

We are seeking a passionate and strategic HR Business Partner to lead the cultural development of our new lines. This role will be instrumental in building a strong, inclusive, and high-performing workplace culture that aligns with Nature’s Bakery’s values and business objectives. You will partner closely with site leadership and associates to create an engaging and productive environment, ensuring our new site is a great place to work.

Key Responsibilities

• Culture Development & Change Management:
  Lead initiatives to define, communicate, and embed Nature’s Bakery’s culture at our new site, ensuring alignment with our values and mission.
• Strategic HR Partnership:
  Collaborate with site leadership to understand business priorities and translate them into effective people strategies that support growth and associate engagement.
• Employee Engagement & Experience:
  Design and implement programs to foster associate engagement, recognition, and well-being, ensuring a positive and inclusive workplace.
• Talent Management:
  Support recruitment, onboarding, and retention strategies that attract and retain top talent aligned with Nature’s Bakery’s culture and business needs.
• Performance Management:
  Guide managers and associates through performance management processes, coaching for development, and fostering a culture of continuous feedback.
• Training & Development:
  Identify learning needs and partner with L&D to deliver culture-focused training and development programs.
• Conflict Resolution & Employee Relations:
  Act as a trusted resource for resolving associate relations issues, promoting open communication and a respectful work environment.
• Compliance & Policy:
  Ensure HR practices comply with legal requirements and Nature’s Bakery policies, adapting as necessary for the new site’s context.
• Metrics & Reporting:
  Track and analyze HR metrics related to culture, engagement, turnover, and other key indicators to inform decision-making and continuous improvement.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
• Proven experience as an HR Business Partner with 2+ years of experience in progressive HR responsibilities preferably within Manufacturing , ideally with experience in new site or greenfield operations.
• Strong expertise in culture development, change management, and associate engagement.
• Excellent interpersonal, communication, and influencing skills.
• Ability to build trusted relationships at all levels of the organization.
• Strong problem-solving skills and ability to manage complex associate relations issues.
• Knowledge of employment laws and HR best practices.
• Experience with HRIS and data analytics is a plus.

Why Join Nature’s Bakery?

• Opportunity to shape the culture and future of a new site from the ground up.
• Collaborative and inclusive work environment.
• Commitment to professional growth and development.
• Competitive compensation and benefits package.
• Be part of a purpose-driven company dedicated to making a positive impact.

The Good Stuff – Benefits
Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation 
• Paid time off 
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program

Senior Full Stack Engineer

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.

We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients (and investors) love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

Canopy is a fast-growing SaaS startup in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

We're hiring a Senior Full Stack Engineer to help make our world-class practice management platform for accounting professionals even better. You'll work on a highly collaborative squad alongside other engineers, a product manager, UX designer, and QA engineer, with the autonomy to research, hypothesize, build, test, and iterate on the best solutions for our customers. Our microservices backend and micro-frontend architecture support independent deployments, letting our teams ship to production multiple times a day. If you want to have a meaningful impact at a company that means "agile" when we say it, we'd love to hear from you.

What You’ll Do

• Partner with your PM, UX designer, fellow engineers, QA, and customers to define and validate new features end-to-end
• Build user-facing experiences in JavaScript/TypeScript and React that delight our customers
• Design and implement REST API endpoints and microservices using Python with FastAPI or Java with Vert.x, backed by PostgreSQL
• Write unit tests, participate in code reviews, and help maintain quality across the codebase
• Own builds and deployments to staging and production using Docker, GitLab, and Kubernetes
• Identify, prioritize, and resolve bugs and technical debt across the stack
• Share what you learn through mentoring, trainings, and interviewing future teammates
• Contribute to effective AI driven engineering tooling that improves quality and efficiency for every engineer

What We’re Looking For

• 5+ years of professional software development experience, with meaningful exposure to both frontend and backend work (we don't expect equal depth in both)
• Strong proficiency in JavaScript, with experience in React or a similar modern framework
• Strong proficiency in at least one of the following backend languages (Python, Java, or Kotlin) and comfort with SQL and RESTful API design
• Familiarity with modern tooling: TypeScript, Git, and testing frameworks for both front end and back end code
• Hands-on experience with AI coding assistants like Claude Code or Cursor, an eagerness to adopt the latest advancements and best practices, and the judgment to steer AI toward high-quality code you fully understand and can stand behind
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience
• Strong communication skills and the ability to collaborate well with both technical and non-technical teammates
• A passion for building scalable solutions that have real customer impact

Bonus Points 

• Proficiency with microservices architecture or micro-frontend infrastructure
• Experience with observability tooling (logging, metrics, tracing)
• Hands-on experience building features that integrate LLMs or AI capabilities into a product

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

SMB Implementation Specialist

Canopy, South Jordan

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

What  you’ll do:

• Guide our new customers through their initial account configurations and ensure proper setup of their Canopy accounts.
• Provide world-class onboarding and training experiences in the form of feature-specific training calls, screen shares, and email communications that help customers achieve value from our software right out of the gate.
• Be accountable for tracking personal and customer goals and progress, and provide data-driven insights from your implementation clients.
• Proactively reach out to users during implementation to encourage adoption of the software by providing value, use cases, and best practices throughout their first 30-60 days (and/or coordinate with CSM’s).
• Provide a comprehensive introduction to a customer’s assigned CSM (when applicable) and facilitate a hand-off post-implementation to ensure the client feels supported moving on from the onboarding experience.
• Be a product & industry expert at all times by staying on top of product development, competition, and industry benchmarks & happenings. 
• Work with other teams within Canopy to ensure data/file migration success.
• Be able to provide on-the-fly technical troubleshooting or basic configuration services while the customer is live & engaged on your calls.
• Thoroughly understand and document confirmation of use cases, firm demographics, pain points, opportunities, etc. from the onboarding POC.
• Project-manage your action and advocacy items to completion, share ideas for operational improvements, and use seasonal ‘downtime’ to execute on said initiatives or hone and develop your technical support skills.
• Go above and beyond to serve our customers and your team, provide a world-class customer experience, and be a shining, standard-setting example of what it means to be a “Canopian.” 

The skills you’ll need:

• 1-2+ years of Implementation experience
• 1-2+ years of SaaS industry experience
• Ownership. Craving responsibility and accountability to the role's above description
• Project management. Organizational skills, creativity, curiosity, and a solution-oriented focus are a must
• Be a self-starter with the ability to drive your own productivity
• Keep a positive outlook, with the ability to maintain a hungry and enthusiastic approach in a complex, challenging, and open-ended environment
• Excellent written and verbal communication skills in the English language

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Bonus Points If You Have: 

• Amazing MS Excel skills

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The Impact You’ll Make: 

At Recursion, we are decoding biology to radically improve lives. Scaling our impact at the intersection of machine learning and experimental science requires world-class People systems.

We’re seeking a Global People Technology & Architecture Lead for our global HR technology ecosystem. This role owns HiBob configuration, workforce analytics, system integrations, compliance, and AI-enabled innovation across the People function. You will ensure our People infrastructure is scalable, intelligent, and built to support a rapidly evolving scientific and technical workforce across the US, UK, and Canada.

This is a high-impact role for a systems thinker who blends hands-on technical expertise with strategic workforce insight. Our ability to move faster in decoding biology depends on having the right talent, supported by the right systems. This role ensures Recursion’s People technology ecosystem is scalable, insight-driven, compliant, and aligned to our ambitious growth.

In this role, you will: 

• Serve as functional and technical owner of HiBob across Core HR, Compensation, Talent, and Workforce Planning, and technical owner of Greenhouse, PAVE, Bridge and other people technology tools
• Lead system enhancements, design, and vendor management
• Assist in driving tech stack optimization and scalable system architecture in partnership with IT and Finance
• Identify and implement AI and automation solutions that streamline workflows and enhance our manager and employee experiences
• Build intelligent systems that elevate decision-making and operational efficiency.
• Translate workforce data into actionable insights that inform organizational design and capacity planning, while developing dashboards and advanced reporting
• Oversee integrations across HRIS, payroll, benefits, and enterprise systems, while maintaining data integrity, audit readiness, and global compliance standards.

The Team You Will Join:

Recursion’s People Team creates the conditions to enable and sustain high-performing teams, and helps employees do the best work of their careers. We are talent scouts and partners, creating experiences and outcomes that support our employees and drive business success. We focus on scalable solutions that add value across geographies, while providing individual advisory partnership and support where it matters most. With a people + data approach, we ensure Recursion has the people, culture, and operating dynamics to accelerate drug discovery and get medicines to patients faster.

The Experience You’ll Need: 

• 8+ years leading HRIS, People Analytics, and HR technology initiatives in scaling, multi-entity organizations
• Proven experience implementing AI-enabled people tools end-to-end, including vendor selection, business case development, data readiness, change management, and post-launch optimization
• Deep hands-on expertise in HiBob, including workflow configuration, permissions architecture, lifecycle automation, compensation cycles, reporting, and global system optimization
• Strong techno-functional knowledge across workforce planning, compensation, headcount forecasting, talent management, and org design, with the ability to translate People strategy into scalable systems
• Experience designing and managing integrations across HR tech stacks (ATS, payroll, equity, engagement, finance), including APIs, middleware, data mapping, and reconciliation
• Advanced reporting and data modeling skills, with the ability to partner with leaders on executive dashboards, headcount/attrition analytics, compensation analysis, and workforce forecasting, with a strong focus on data integrity
• Experience with HR systems governance, including SOX (as applicable), GDPR/CCPA compliance, audit support, access management, and data quality standards.
• Ability to operate strategically and tactically, owning multi-year HR systems roadmaps while remaining hands-on with configuration, testing, troubleshooting, and stakeholder enablement

Working Location & Compensation:

Making NYC your home base is ideal; however, we will consider remote work for this position. We ask that remote employees commit to regular on-site visits for routine work and departmental events. 

At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $153,300 to $226,600 (USD). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

#LI-DB1

#LI-REMOTE

About the role

We are seeking a highly skilled Senior BI Engineer to take ownership of our Snowflake data platform and help evolve it into a scalable, well-governed foundation for analytics and AI. This is a hands-on engineering role responsible for shaping data architecture, enforcing standards, and building a clean, reliable data layer that supports both business intelligence and AI-driven use cases. You will report directly to the Director of BI and have significant autonomy in how the platform evolves. 

What You’ll Do 

Own and Elevate the Data Platform 

• Own the design and evolution of our Snowflake data platform end-to-end 
• Refactor and enhance pipelines, dbt models, and transformations to meet high standards for scalability, performance, and maintainability 
• Make and drive architectural decisions—not just implement tasks 

Architect for Scale and Clarity 

• Implement and enforce medallion architecture (bronze/silver/gold) with clear separation of concerns 
• Design and build dimensional models (star schemas) that are intuitive, performant, and durable 
• Implement SCD Type 2 and other core warehousing patterns correctly and consistently 
• Establish and enforce standards for schemas, naming, and data contracts 
• Integrate and normalize data from a wide range of source systems (SaaS apps, operational databases, event streams, finance/CRM tools) into a coherent, well-modeled warehouse layer 

Build an AI-Ready Data Layer 

• Design data models optimized for semantic clarity and AI/LLM consumption 
• Implement semantic views in Snowflake to enable tools like Claude via MCP 
• Ensure data is traceable, explainable, and trustworthy 

Establish a Real Data Engineering SDLC 

• Implement a Git-driven development lifecycle (branching, PR reviews, testing, deployments) 
• Introduce and enforce: 
• Data quality testing and validation 
• Schema enforcement and regression safeguards 
• Clear promotion paths from dev → prod 
• Raise the bar on engineering discipline across the data function 

Leverage AI as a Force Multiplier 

• Use AI tools to accelerate development while maintaining high standards 
• Guide and validate AI-generated code—never blindly trust it 
• Explore agent-based approaches for: 
• Data quality auditing 
• Pipeline validation 
• Anomaly detection and monitoring 

Collaborate and Lead Technically 

• Partner with BI analysts to deliver reliable, well-modeled datasets (Power BI downstream) 
• Translate ambiguous business requirements into clean, scalable data models 
• Provide technical direction to a supporting QA/offshore resource (planned) 

Documentation & Transparency 

• Build a culture of clear documentation, lineage, and data discoverability 
• Ensure systems are understandable and maintainable by others 
• Other duties as assigned 

What You’ll Need to be Successful 

Data Engineering Depth & Ownership 

• 5+ years of hands-on data engineering experience, with a meaningful portion spent owning architecture and driving development — not just executing assigned tasks 
• Strong experience with Snowflake as a primary warehouse 
• Advanced SQL skills and experience building production-grade ELT pipelines 
• Strong hands-on experience with dbt for modeling, testing, and transformation — including macros, tests, snapshots, and managing a production dbt project at scale 
• Experience integrating and normalizing data from many disparate source systems — SaaS APIs, application databases, CRM/ERP, finance systems, event data — into consistent, analytics-ready models 
• Deep, hands-on experience with: 
  • Star schemas and dimensional modeling 
  • SCD Type 2 implementations 
  • Layered/medallion architectures 
• Ability to make tradeoffs and defend decisions (performance vs flexibility, normalization vs usability, etc.) 
• Track record of improving data quality, consistency, and trust 
• Experience implementing Git-based workflows and structured SDLC practices for data 
• Strong instincts around testing, governance, and maintainability 
• Comfortable setting and enforcing standards across a team 

AI-First Mindset

• Demonstrated ability to use AI tools to meaningfully increase output and velocity 
• Strong judgment to validate and refine AI-generated work 
• Interest in applying AI/agents to improve data engineering workflows 

What Will Make You Stand Out

• Familiarity with Power BI 
• Familiarity with Salesforce as a data source (objects, schema, Salesforce-to-warehouse pipelines) 
• Experience working with or leading offshore/support resources

What You’ll Love About NetDocuments 

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is:  $155,000-$165,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related

#LI-HYBRID

Are you a Staff Software Development Engineer in Test? This is the job for you !  

What you’ll do

We are looking for a driven Quality Assurance (QA) Lead and Automation Architect for Neurons UEM (Unified Endpoint Management) E2E Team -Lead the Neurons E2E team thereby driving the team and product to success.

who will be able to perform regular E2E Testing of all products and new features integrated within Neurons UEM (Unified Endpoint Management) Platform. Automation Lead – Develop and continuously innovate Rest API, CLI and GUI based Automation frameworks for Neurons UEM Platform. Automate end to end use-cases for legacy and new features for Neurons UEM. Groom the E2E team in all the feature executions and automation development. Review automation code written by E2E team. Develop entire CI/CD pipelines and framework for daily production runs. Automate the notification for successful and failed test suite executions. Collaborate with SRE, Support Team and Project stakeholders on all features and bugs uncovered by E2E team. Understand all the critical and important features to be E2E automated by collaborating with Dev managers and Directors/Stakeholders Actively sharing all the results and customer scenarios automated with all necessary dev managers/directors and stakeholders. Identifying all the important customer scenarios and features for E2E Execution and automation Be an active scrum master for the team, and lead on all the necessary sprint deliverables. Cross Collaborate with different orgs and development teams and help them in E2E Testing and Automation. Log Issues, Debug and Triage Product Failures and help SRE/Dev Team in RCA and possible fixes.

What will you bring?

Bachelor’s degree in Computer Science, IT, or related field.

Five years in any occupation with software engineering experience must include:

• Experience as Automation Architect or QA Lead and mentoring QA team;
• Experience leading a team of engineers in the design, implementation, and delivery of substantial automation framework;
• Experience designing and architecting automation frameworks from scratch; End-to-End, Rest API, CLI and GUI automation; Java, Groovy or Selenium in developing GUI Framework and scripts;
• Experience using Python in developing Rest API/CLI Framework and scripts; RDBMS and SQL technologies; Design patterns, data structures and algorithm design; Dev-ops tools and processes; Continuous Integration and Continuous Development (CI/CD); Jenkins or ADO for building pipelines; AWS/Azure technologies; Micro service architecture; API gateway, Elastic Search, Kubernetes; and Agile and Scrum methodologies

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s Mission and Core Values. 

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to talent@ivanti.com we’re happy to help.

Are you a Senior UX Designer?  this is the job for you !  

What you’ll do

You will be responsible for leading the design of various products, features, and experiences with an user-centric approach. Collaborating with other designers and cross-functionally with teams to come up with innovative solutions that align with our business goals and user needs. Conducting and analysing user research and usability tests along with understanding user behaviour, needs and pain points.

Tackling multiple projects and be able to prioritize and estimate tasks to ensure timely delivery of design deliverables. Contribute and adhering to the design guidelines and design processes to ensure consistent user experiences.

You will be an advocate for the user-centric approach and adhere to the user-centred design principles.

What will you bring?

• You will have at least 3 years in any occupation with experience designing UX, UI, or interactions for various customer-facing products must include (experience and skills can be gained before, during, and after University education).
• Experience must include: UX/UI design tools such as Figma, Sketch, and Adobe Design suite;
• Experience using project management tools such as JIRA or ADO; Creating wireframes, prototypes and user flows to conceptualize design ideas.
• Basic principles of visual design such as use of colour, layout, typography and branding.
• Experience structuring and organizing information in products displayed to the user.
• Design principles, web and mobile interfaces, and responsive design.
• Leading product design through the entire design lifecycle starting from research up until delivery.

Bachelor’s in Human Computer Interactions, Interaction Design, or related.           

 Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s Mission and Core Values. 

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to talent@ivanti.com we’re happy to help.

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

Route's Solutions Engineering department is the technical backbone of our merchant-facing organization. We partner with merchants and the non-technical teams across Route who serve them whenever the conversation gets technical, from the first demo through launch and across the life of the account. We own the technical scoping and solution design, the implementation of Route's post-purchase products on every storefront we touch, and the technical relationship that keeps merchants thriving on the platform long after go-live. This is a small, high-leverage team that treats AI as a force multiplier by using AI tooling to move faster, diligence deeper, and raise the technical bar on every merchant interaction.

The Implementation team specifically is responsible for implementing the Route widget on merchant sites, ensuring seamless integration so merchants can get the most out of Route's products and features. The biggest challenges we tackle are reducing merchant time to revenue, handling complex custom integrations, and maintaining implementation quality across a high volume of merchant onboarding.

The opportunity

As an Implementation Engineer you will be responsible for ensuring that Route’s product and features are properly implemented on our partner merchants’ e-commerce stores. Every day matters at Route and you will play a key role in decreasing our merchant partners' "time to revenue" through an efficient and successful implementation. The person in this role will work in a highly cross-functional setting, working in harmony with account executives, support engineers, sales engineers, and software engineers and act as the primary technical resource to ensure Route is properly implemented. 

This is an opportunity to bring together technical expertise and client partnership in a high-impact way. You’ll work closely with merchants to translate complex web and e-commerce concepts into clear, actionable solutions that drive real business outcomes. This role is ideal for someone who thrives in a client-facing environment, takes ownership of results, and enjoys bridging the gap between technical teams and non-technical stakeholders.

What you’ll do

• Implement Route's products and features on merchant e-commerce sites, ensuring seamless integration with the merchant site and shopper experience
• Collaborate closely with Account Executives, Solution Engineers, Customer Success Managers throughout the merchant implementation lifecycle
• Partner cross-functionally with Merchant Support and Software Engineers to troubleshoot technical issues and drive optimal implementation outcomes
• Monitor Route's product behavior, identify anomalies, and surface optimized solutions proactively
• Maintain thorough and accurate documentation throughout the implementation lifecycle, capturing technical configurations, merchant-specific customizations, and process notes to ensure continuity and support team-wide knowledge sharing
• Develop custom scripting solutions when merchants encounter implementation blockers
• Lead implementation calls with merchants, explaining technical concepts in clear, accessible ways and making sure concerns are addressed and resolved
• Manage and prioritize the implementation queue using Salesforce and Linear
• Resolve escalated implementation issues with a sense of urgency and ownership
• Continuously refine implementation processes to improve team productivity and efficiency

What we’re looking for

• 1-2 years of experience with HTML, CSS, and JavaScript, or equivalent demonstrated experience
• Strong problem solving skills and resourcefulness 
• Experience working in collaborative, cross-functional environments and managing multiple stakeholder needs simultaneously
• Excellent attention to detail with the ability to communicate complex ideas clearly to both technical and non-technical audiences
• A fast learner who can absorb new tools, platforms, and concepts quickly and apply them effectively
• Embody a culture of innovation, transparency, discovery, and collaboration
• Comfortable using AI tools (such as Cursor, Claude Code, or similar) to accelerate problem-solving, scripting, and documentation; a mindset toward leveraging AI to work smarter and move faster is an expectation
• Familiarity with one or more major e-commerce platforms (Shopify, WooCommerce, BigCommerce, or similar) preferred but not required. 
• Front-end development experience  preferred but not required. 
• BS/BA in Information Systems, Computer Science, or a related technical field is preferred but not required. 

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $74,000 - $86,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

The Data Engineering team (DAENGR) is the backbone of Route's data ecosystem. We are primarily responsible for the data infrastructure, quality, standards, frameworks, and architecture that power enterprise data, reporting, and analytics across the entire organization. We solve problems of poor data quality and limited accessibility, simplify reporting for teams outside of data engineering, and monitor the uptime, security, and consistency of the majority of Route's data lifecycle. We collaborate closely with every corner of the business to make data a first-class citizen at Route.

The opportunity

This is a rare chance to shape the data destiny of a young, fast-growing company at an inflection point. As Route moves into the AI era of data infrastructure, you'll have the opportunity to leave a lasting legacy — exploring new systems and designs, and building tools that genuinely change how Route operates day to day. We are actively migrating from legacy Snowflake pipelines into a modern Databricks-first architecture, building out an Enterprise Data Warehouse (EDW) with a normalized 3NF core, and laying the groundwork for AI-ready data systems. You'll be co-authoring the next chapter of data at Route.

The ideal candidate is organized and articulate in their thinking, able to adapt and compromise to keep pace with business needs, but firm enough to push back when security and data integrity are at stake. We aim to help Route improve profitability, cash flow, and return on investment by providing accurate data to make informed decisions and process improvements.

What you’ll do

• Build and maintain ELT pipelines that ingest data from systems.
• Co-own the mapping and migration of source data into the new 3NF EDW, ensuring data integrity, reducing redundancy, and maintaining automated unit and data tests.
• Develop data observability processes and monitoring dashboards to track pipeline health, freshness, and data quality across Databricks.
• Build new data and AI-powered tooling to improve the productivity of the data engineering team and broaden self-service data access for Route employees and external partners.
• Help harden the Integration Pipeline by automating deployment of shared staging and production infrastructure for new pipelines and managing dependency updates for dbt and CI templates.
• Support the full migration from Snowflake to Databricks, targeting completion by end of Q2 2027, including reporting services and ingest/egress jobs.
• Coordinate with engineering, analytics, product, and business teams to define and prioritize data requirements and ensure end-to-end data lifecycle coverage for existing and new products.
• Champion data democratization, help establish a company-wide data retention policy, and expand the foundation for a self-service Silver layer (EDW) that serves as a single source of truth.

What we’re looking for

• 5+ years of formal, professional data engineering experience
• 4+ years of SQL, fluency in complex transformations, window functions, query optimization
• 3+ years of python, data pipeline development, scripting, testing, and package management (Poetry)
• 2+ years of experience with AWS (e.g. - S3, RDS, DMS, DynamoDB) across data-related services
• 1+ years of experience using Databricks, our primary development platform for this role
• Experience using Terraform and GoLang
• PagerDuty / Grafana / Tableau, preferred experience
• Understanding of third normal form (3NF) data modeling and when to apply it
• Knowledge and application of data theory
• Working knowledge of data security practices and least-privilege access standards
• Experience with data access controls in cloud environments (IAM roles, catalog permissions, etc.)

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $138,000 - $146,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

The Route Sales team discovers, onboards, and nurtures partnerships with global, innovative brands that want to build a modern relationship with their customers — from checkout to delivery and beyond. Thousands of merchants are part of the Route network today, and we're just getting started! Whether you're just getting started in sales or you're a leader with deep experience in the field, you'll find limitless opportunities to push the envelope and grow your career within this team.

The opportunity

Route is looking for experienced Enterprise Account Executives, with a “build your own business” kind of mindset, to be an integral part of our sales team and  growth strategy. As we move into 2026, this team’s sole objective will be to drive our products and ecommerce solutions up market. 

Our Enterprise Account Executives work to identify and uncover opportunities with merchants that align with Route’s wide range of solutions. Maintaining current relationships, networking, cold outreach, deal cycle management and cross departmental navigation are all part of the daily requirements while working with prospects and customers from a wide range of industries. 

What you’ll do

• Work with direct and cross-functional leadership teams to execute on quarterly targets
• Consistently meet sales quotas and drive upmarket sales process
• Drive revenue and own the sales motion, including prospecting new leads, navigating appropriate business owners, negotiating contracts, closing new business, managing your account book and keeping Salesforce (CRM)up to date and accurate
• Collaborate and work with different members of the Accounts team (BDR’s, Solutions Consultants, Customer Success Managers, Leadership, etc.) to build strategic plans for prospects and customers
• Coordinate closely with our Implementation and Customer Success Teams to ensure seamless on-boarding for clients
• Maintaining an understanding of the competitive market space and how to effectively position Route
• Attend industry events and/or customer meetings as needed to help grow Route's presence within the market

What we’re looking for

• 6+ years of experience selling software or SaaS solutions, with direct experience selling into eCommerce, retail, or digital commerce platforms
• Proven success owning the full sales cycle, with quotas primarily focused on net-new logo acquisition
• Demonstrated ability to consistently exceed sales targets in complex, enterprise sales environments
• Strong experience presenting to and building relationships with senior managers and C-level executives
• Proven ability to navigate multi-stakeholder buying processes, including Legal, IT, Security, Finance, and Procurement
• Experience collaborating cross-functionally with Solutions Engineering, Customer Success, and Product to close and expand enterprise deals
• High ownership mindset with a demonstrated ability to drive progress and influence outcomes
• Willingness and ability to travel as needed

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role:

National: $185,000 
NYC: $195,000 
California: $198,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

Are you driven to be a top sales performer and looking to join a team where open collaboration, customer focus, and a commitment to excellence are core values? At Ivanti, we work passionately and authentically, striving to win together and make a real impact for our customers and each other. Join us to elevate your career and help deliver innovative solutions in a dynamic, empowering environment.

Why this role matters:
As a BDR at Ivanti, you’ll be a precision instrument—diagnosing exactly where potential and existing customers are in their buying journey and reaching out with truly relevant messaging. You’ll help set meetings for our Sales Specialists and Account Managers, driving pipeline generation and acceleration that directly affects how customers experience Ivanti’s cutting-edge IT and security solutions. Your approach and energy will empower our team to deliver secure, scalable solutions on a global stage.

What you'll do:

• Manage high-volume outreach activities, including calls, emails, and social outreach, targeting new logo and named account prospects
• Work closely with assigned leaders and sales specialists to strategize and engage enterprise accounts
• Qualify leads and set up impactful meetings for Sales Specialists and Account Managers
• Use and master tools like Salesforce, Outreach, and 6th Sense to document prospect insights and help accelerate the sales process
• Collaborate with marketing and apply creativity and determination to turn prospects into highly qualified sales opportunities

What you will bring:

• Previous experience in telemarketing, inside sales, lead generation, social selling, or prospecting
• Strong business acumen with outstanding interpersonal, verbal, and written communication skills
• Proven ability to manage multiple tasks, organize priorities, and make sound decisions
• Desire to be a top sales performer, with ambition to grow into enterprise sales
• Experience with Salesforce, Outreach, and 6th Sense platforms
• Training in a major sales methodology such as SPIN, Challenger Selling, or MEDDICC (a plus)
• Savvy with qualifying prospects and handling challenging situations with a positive, tenacious attitude

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us:
Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation. It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s Mission and Core Values. 

Inclusion at Ivanti:
Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.

Need adjustments during the process? Reach out to talent@ivanti.com we’re happy to help.

#LI-SM1

Make your impact within a rapidly growing Fintech Company

Join BILL’s Strategy & Operations team as a Director, where you will partner with our Product organization to develop product strategy and ensure efficient execution of highest priority initiatives. This role will work closely with leadership of our Product organization, but will collaborate deeply with broader functions across BILL, including Engineering, Go-to-Market, Finance, and Data Analytics organizations to drive strong connective tissue between corporate priorities and day-to-day execution.  While the role is an individual contributor position, will lead work strategic work across Product and cross-functional teams and influence at the senior leadership level. The ideal candidate has strong business intuition, the ability to leverage a strategy toolkit to assess opportunities, exceptional organization and project management skills, and can effortlessly build relationships to influence and support stakeholders. Additionally, this work will contribute heavily to the ongoing development and execution of BILL’s AI vision, focused on unlocking market-leading value creation via agentic automation for our SMB customers and Accountant clients. 

Responsibilities:

• Lead the development and ongoing refinement of product strategy, ensuring tight alignment with BILL’s corporate priorities and long-term vision.
• Drive the operating rhythm for the Product Organization (e.g., OKRs, business reviews, planning cycles), creating clarity on goals, progress, and trade-offs.
• Lead comprehensive planning processes for the Software BU, ensuring alignment with long-term priorities while adapting to changing market and company conditions. Maintain a quarterly, annual / 18 month roadmap. 
• Structure and execute complex, cross-functional strategic initiatives—from problem definition through recommendation, implementation, and post-mortem learning.
• Analyze business, product, and customer data to generate insights, build robust models, and translate findings into clear recommendations for senior leaders.
• Craft executive-ready presentations and narratives that communicate strategy, performance, and key decisions to Product leadership and cross-functional stakeholders.
• Partner with Product, Engineering, GTM, and Finance to translate strategy into roadmaps, KPIs, and resourcing plans that enable efficient, high-impact execution.
• Advocate for data-driven decision-making across the organization, establishing robust frameworks for evaluating trade-offs and impact
• Serve as a visible leader and thought partner—creating structure for complex challenges and accelerating high-visibility initiatives

We’d love to chat if you have:

• 10+ years of experience, with direct expertise in both Strategy Consulting and at a company in a Product-related role (Strategy, Product Management, Business Operations, etc.); ideal candidate has 3+ years of direct experience working at a SaaS company
• Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution
• Deep familiarity with GenAI software offerings and experience scaling AI initiatives within software businesses 
• Demonstrated experience driving high-impact, strategic initiatives and influencing senior stakeholders through data-driven recommendations
• Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution
• Exceptional analytical and problem-solving skills, including comfort working with data to build models, size opportunities, and inform trade-off decisions
• Outstanding communication and influence skills, with a track record of creating executive-level materials and aligning senior stakeholders without formal authority.
• Ability to operate at both strategic and hands-on levels, thriving in ambiguity, driving structure, and proactively moving work from idea to impact.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

We are looking for a Go To Market Enablement Post-Sales Methodology & Coaching Manager to join our team. The Post-Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Customer Success floor to effectively sell, drive adoption, and retain clients. 

Responsibilities:

• Coaches Revenue team members on our core Revenue Methodologies and best practices for effective customer retention techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
• Facilitates engaging training sessions in a live, hybrid, or remote environment
• Designs and delivers impactful learning programs focused on core customer success skills that scale to a large audience.
• Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest post-sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
• Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
• Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
• Creates eLearning material in Articulate 360 and Docebo LMS
• Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
• Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.

Skills:

• Relationship builder; collaborates effectively with cross-functional teams
• Agile and flexible; able to pivot quickly and adapt to changing environments
• Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
• Ability to prioritize competing requests from multiple stakeholders to maximize business impact
• 1:1 and small group customer success coaching
• Certified in one or more sales methodologies
• Strong project management and organizational skills
• Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations 
• Demonstrated ability to design creative and effective customer success collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc. 
• Revenue tool administration: Gainsight, Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator
• Preferred: prior closing experience in a Sales or Customer Success role 

Technology used: Articulate/Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom 

Experience:

The ideal candidate has a combination of the experience below:

• 2+ years of experience in Enablement, Learning & Development, or Sales/Post-Sales Coaching within the Financial Technology industry or related industry
• 2+ years in B2B Sales (Customer Success or similar closing role)

Make your impact within a rapidly growing Fintech Company

We are looking for a Go To Market Enablement Sales Methodology & Coaching Manager to join our team. The Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Sales floor to effectively sell, drive adoption, and retain clients. 

Responsibilities:

• Coaches Revenue team members on our Sales Methodology and best practices for effective sales techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
• Facilitates engaging training sessions in a live, hybrid, or remote environment
• Designs and delivers impactful learning programs focused on core sales skills that scale to a large audience.
• Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
• Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
• Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
• Creates eLearning material in Articulate 360 and Docebo LMS
• Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
• Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.

We’d love to chat if you are:

• Relationship builder; collaborates effectively with cross-functional teams
• Agile and flexible; able to pivot quickly and adapt to changing environments
• Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
• Ability to prioritize competing requests from multiple stakeholders to maximize business impact
• 1:1 and small group sales coaching
• Certified in one or more sales methodologies
• Strong project management and organizational skills
• Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations 
• Demonstrated ability to design creative and effective Sales collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc. 
• Sales tool administration: Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator, Gainsight
• Preferred: prior closing experience in a Sales role 

Technologies used: Articulate / Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom 

Experience:

The ideal candidate has a combination of the experience below:

• 2+ years of experience in Enablement, Learning & Development, or Sales Coaching within the Financial Technology industry or related industry
• 2+ years in B2B Sales (Account Executive or similar closing role)

Make your impact within a rapidly growing Fintech Company

Join BILL's AI Product Engineering team and help shape the future of intelligent financial automation. As a Senior Machine Learning Engineer, you'll play a pivotal role in designing, building, and deploying machine learning solutions that power BILL's next-generation products. This is an opportunity to work in a collaborative, high-impact environment where your expertise will directly influence the company's growth and the experience of millions of users.

Responsibilities:

• Design, develop, and deploy robust machine learning models to solve real-world business challenges in the fintech domain
• Collaborate cross-functionally with product managers, engineers, and data scientists to translate business requirements into scalable ML solutions
• Analyze complex datasets, identify patterns, and extract actionable insights to drive product innovation
• Evaluate, optimize, and monitor model performance in production, ensuring reliability and accuracy over time
• Contribute to the development and improvement of AI workflows, agentic evaluation and best practices within the team
• Document methodologies, experiments, and results to ensure knowledge sharing and reproducibility
• Mentor junior team members and share technical expertise to elevate team capabilities

We’d love to chat if you have:

• Proven experience building and deploying machine learning models in production environments
• Strong programming skills in Python and familiarity with ML frameworks such as TensorFlow, PyTorch, or scikit-learn
• Previous experience with OCR extraction and NLP methodologies
• Knowledge of AI agents and strong experience with LLMs
• Ability to analyze and interpret large, complex datasets using statistical and data analysis techniques
• Excellent communication and collaboration skills, with a track record of working effectively in cross-functional teams
• A problem-solving mindset and a passion for continuous learning and innovation

Visa Sponsorship:  Please note that this position is eligible for visa sponsorship.

#LI

Make your impact within a rapidly growing Fintech Company

Join BILL’s Developer Experience (DevX) team and help shape the tools, frameworks, and infrastructure that empower our engineering organization to deliver high-quality products at scale. As a Software Engineer II (P2), you’ll help build and enhance internal platforms, collaborate with talented peers, and drive improvements that directly impact developer productivity and satisfaction. This is an opportunity to deepen your technical skills while making a tangible difference in a dynamic, innovative environment.

Responsibilities:

• Design, develop, and maintain internal tools, libraries, and services that streamline the software development lifecycle for BILL engineers
• Collaborate with cross-functional teams to identify pain points and deliver solutions that improve developer efficiency and code quality
• Participate in code reviews, share technical knowledge, and contribute to a culture of continuous learning and improvement
• Troubleshoot and resolve moderately complex technical issues, leveraging sound judgment to recommend effective solutions
• Document best practices, technical decisions, and usage guidelines to support knowledge sharing across the engineering organization
• Contribute to the evaluation and adoption of new technologies, frameworks, and processes that enhance the developer experience
• Support the onboarding of new engineers by providing guidance on DevX tools and workflows

We’d love to chat if you have:

• 1–3 years of professional software engineering experience
• Experience developing software in a collaborative, team-based environment.
• Proficiency in at least one modern programming language (such as Python, Go, or similar).
• Good understanding of Terraform, AWS-based infrastructure, and modern CI/CD pipelines.
• Experience working in AWS, with hands-on exposure to ECS and/or EKS for deploying and operating services.
• Strong problem-solving skills and the ability to break down complex tasks into manageable components.
• Effective communication skills, with the ability to explain technical concepts to diverse audiences.
• A growth mindset and enthusiasm for learning new technologies and best practices.
• Nice to have: Experience building or maintaining developer experience tooling—such as internal platforms, libraries, CI/CD pipelines, or infrastructure automation—that removes friction for engineers and measurably improves developer productivity and code quality.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Who We're Looking For - Senior Data Engineer

As a Senior Data Engineer you will be responsible for developing software solutions that support the Data Platform, Analytics, and Digital Transformation initiatives at Clearlink through a multi-disciplinary approach including elements of Software Development, applied Data Science, and Big Data. Additionally, the Senior Data Engineer is responsible for developing and maintaining Big Data pipelines that provide enterprise access to company data and guides more junior team members.

The Impact You Will Make

• Adheres to Clearlink policies on ethics and integrity.
• Under minimal supervision, develops software applications in varied and challenging technical domains and takes ownership over multiple assigned projects on a technical level; programming specializations include real time streaming, Web-based user interfaces, data visualization, PCI security, cloud services, multi-media, Artificial Intelligence, and Machine Learning.
• Leverages Data Science tools and techniques to provide business insights from large, unstructured datasets.
• Assembles and analyzes large, complex datasets that meet business requirements.
• Builds the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources using relational, document, graph, and data lake technologies.
• Models problem domains in relational, document, and graph technologies as required.
• Creates data tools for analytics and data scientist team members.
• Works with architects/software development and UX teams to develop processes and applications.
• Creates, evaluates, and deploys machine learning models to provide real-time predictions to improve business processes.
• Creates programming modules and performs software development tasks (design, development, testing, maintenance) as part of a development team.
• Creates websites, web-based dashboards, and data visualizations that enhance the organization’s ability to understand data and make decisions.
• Builds analytics tools that interface to a data pipeline to provide actionable insights into key business performance metrics.
• Creates scripts, jobs, monitors, and interfaces to facilitate deployment and productization of applications and solutions.
• Implements internal process improvements, including automating manual processes, optimizing data delivery, and re-designing infrastructure for greater scalability.
• Creates functional and technical documentation including dashboard design specifications, operating manuals, release notes, and security requirements for reports created and maintained.
• Performs quality assurance testing of User Interfaces, Application interfaces, code and processes.
• Analyzes, troubleshoots, and solves development and production software

What You Bring

• MINIMUM Education Requirement: Master's degree in Computer Science, MIS, Information Systems, Engineering (any), or related field.
• MINIMUM Experience Requirement: Three (3) years of experience in Information Systems, Software Development, or related, not including internship and school assistant positions.
• ALTERNATE Education/Experience Requirement: Bachelor's degree in Computer Science, MIS, Information Systems, Engineering (any), related field, and five (5) years of experience in Information Systems, Software Development, or related, not including internship and school assistant positions.
• ALTERNATE Requirement: Seven (7) years of experience in Information Systems, Software Development, or related, not including internship and school assistant positions.
• Big Data, Machine Learning, AI, and Analytical Technologies.
• Enterprise and web-based software development and experience creating and deploying enterprise applications.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Experience building and optimizing ‘big data’ data pipelines, architectures, and datasets.
• Experience with Object Oriented/Programmatic ETL/Data Integration Workflow Management Services
• Experience in fintech related work (managing and building out comprehensive finance kpis, financial data pipelines, applying financials to operational / transactional events and financial data sets)
• Experience in web development technologies including in one or more of the following: HTML, JavaScript, jQuery, or GraphQL
• SQL
• Experience in one or more web application platforms (e.g., Flask, ASP).
• Experience in Application development in one or more of the following: Python, R, C#, java, JavaScript, Golang.
• Solving problems using Analytical and Data Science methods: modeling, clustering, Machine Learning, AI, and others.
• Application and Data Security.
• Experience with cloud services: Data Lake, Enterprise Queues, Machine Learning, AI, DevOps, etc.
• Streaming Technologies.
• Experience with relational SQL, NoSQL, and Graph databases such as Neo4j, Document DB, and
  others.

Perks That Set Us Apart

• 🩺 Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰 Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️ Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️ Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• 👶🏻 Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
• ✈️ Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🧑‍💻 Flex Schedule: This is a hybrid role. Expect in-office collaboration on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements.
• 🛟 Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• 🤝 Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-SW1
#LI-Hybrid

Who We're Looking For - SEO Specialist

The Impact You Will Make

• Develop and Execute SEO Strategies: Create and implement tailored, data-driven SEO strategies for on-page, off-page, and technical SEO to drive organic growth and improve search engine visibility.
• Perform In-Depth Analysis: Conduct comprehensive keyword research, competitive analysis, and website audits to uncover opportunities, address gaps, and create actionable plans for optimization.
• Collaborate Cross-Functionally: Work closely with copywriters, web developers, and designers to ensure SEO best practices are integrated across all web properties, enhancing user experience and engagement.
• Monitor and Report on Performance: Analyze SEO performance metrics, such as organic traffic, keyword rankings, and conversion rates, and provide regular reports with insights and recommendations for improvement.
• Stay Ahead of Industry Trends: Keep up-to-date with the latest SEO developments, search engine algorithm changes, and new tools or technologies to ensure our strategies remain cutting-edge.
• Manage External Relationships: Oversee relationships with external SEO partners, agencies, and consultants to supplement internal efforts and achieve strategic goals.
• Mentor Junior Team Members: Share your expertise with junior team members, fostering a culture of continuous learning and improvement within the SEO team.

What You Bring

• Experience: Minimum of 3 years of experience in SEO, with a proven track record of driving organic growth and improving search engine rankings. 
• Analytical Mindset: Proficient in data analysis, with the ability to translate complex data into actionable insights and strategies. 
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex SEO concepts to non-technical stakeholders. 
• Project Management: Strong organizational and project management skills, with the ability to handle multiple projects simultaneously and meet deadlines. 
• Industry Knowledge: Up-to-date knowledge of the latest SEO trends, search engine algorithms, and best practices. 

Technical Skills:

• Expertise with SEO tools such as Google Analytics 4, SEMrush, Ahrefs, Screaming Frog, AI tools (like Gemini, Claude, ChatGPT), and Google Looker. 
• Familiarity with project management and collaboration tools like Jira. 
• Experience with HTML, CSS, Python and/or JavaScript is a plus. 

Why Join Us?

• Data-Driven Insights: Leverage our commitment to data-driven decision-making to create impactful SEO strategies. 
• Customized Approach: Work in a team that values creativity and customization, tailoring solutions to unique business needs. 
• Collaborative Environment: Join a collaborative team where your insights and ideas can directly influence business success and growth. 
• Professional Development: Take advantage of opportunities for mentorship, continuous learning, and professional growth.

Perks That Set Us Apart

• 🩺 Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰 Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️ Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️ Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• 👶🏻 Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
• ✈️ Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🧑‍💻 Flex Schedule: This is a hybrid role. Expect in-office collaboration on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements.
• 🛟 Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• 🤝 Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-Hybrid
#LI-SW1

The role:

The Sarbanes-Oxley (SOX) Program Management Office (PMO) and Testing Group at SoFi is part of the Controllership and is responsible for ensuring the company has the necessary internal control and assessment elements in place to meet the SOX requirements. The PMO facilitates risk assessment and scoping to determine project scope of each reporting year, then prepares the internal control assessment plan and accompanying timeline, inclusive of scheduling and conducting walkthroughs for each process and control, and updating corresponding control description and process flowcharts.The Testing team facilitates all SOX management assessments for SoFi and its subsidiaries by attending control walkthroughs and conducting testing for all in-scope systems and controls. The IT Testing team performs testing over IT General Control, IT Automated Controls, Key Reports and IT-related Entity Level Controls. The Data Analytics team develops and implements testing automations, evaluates new technologies and supports reporting and dashboarding for the SOX Audit.

Responsibilities for the SOX Data Analytics & AI Manager, include, but are not limited to, identifying, developing and implementing data analytics and automation solutions for the SOX PMO & Testing teams, partnering with external stakeholders to implement automation solutions related to SOX controls, providing oversight of the SOX Data Analytics program, and assisting the SOX PM with reporting as needed. The SOX Data Analytics & AI Manager will report to the SOX IT Testing & Data Analytics Senior Manager, and will work with a mix of direct, indirect, and external team members to execute the program, including the SOX PMO IT Sr Manager and PMO team, to employ strategic and critical thinking skills to develop data analytics and automations.

SoFi’s fast pace of growth provides career development (e.g., work directly with senior and executive management) and learning opportunities (e.g., new system implementations) considering the role's enterprise-wide exposure.

What you’ll do: 

• Use data analytics, automation techniques and AI to increase efficiency and effectiveness in the SOX program execution (e.g., risk assessments, testing, fraud risk detection, deficiency analysis), program analytics/monitoring as well advise the business control owners on mechanisms to automate controls.
• Develop, Build and Lead the SOX Data Analytics and AI program
• Create SOX Data Analytics and AI program framework and policy/standards
• Work closely with the SOX team and cross-functional stakeholders to translate business objectives into technical specifications for data analytics and automation projects. This includes understanding the SOX business need, identifying technical requirements and bridging the gap between complex data and systems, business needs and internal control requirements.
• Lead the integration of AI and Automation tools to enhance testing efficiency. Develop and deploy automated continuous control monitoring solutions to provide comprehensive coverage of high-risk areas, shifting from point-in-time assurance to continuous assurance
• Design and implement automated data pipelines, build SQL queries and data extraction scripts for evidence retrieval and control testing, reducing manual intervention
• Collaborate with business stakeholders and EPD teams to design and implement integrated solutions that meet business and internal control requirements.
• Identify opportunities for process improvement through automation within the internal control environment.
• Partner with other Data Analytics teams across the three lines of defense to drive cross-functional data analytics projects, such as the build out of a shared data warehouse and code library, and harmonize risk and control reporting across.
• Establish internal policies, procedures and standards for the deployment and use of Automation and AI within the internal control environment.
• Collaborate with the SOX Sr Director, SOX Sr Program Manager, SOX IT Testing Lead and other SOX Leads to identify reporting needs, develop and implement dashboards, including the monitoring of SOX Program (e.g., Audit Status, Issue Trends, Resourcing, Budgeting)
• Key management consultant, and internal controls expert in building and maintaining ongoing relationships with the various lines of business included in the company's SOX process.
• Responsibilities also include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance 2) adhering to company policies and procedures, 3) completing required training.
• Support other assignment and ad hoc matters as required

What you’ll need:

• Education: Bachelor's Degree.
• 5-7 or more years of Data Analytics experience, including 2-3 years of data analytics within internal audit control teams
• Proficiency in SQL, Python and other languages, including writing complex SQL queries to pull data
• Experience with business intelligence, data warehousing and dashboarding, including Snowflake, Tableau and PowerBI
• Ability to work independently and lead in ambiguity and in a fast-paced environment
• Understanding of data lineage and integrity
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards
• You reject manipulation, dishonesty and intolerance
• Critical thinking, analytical and strategic skills
• Ability to independently navigate within an ambiguous environment
• Organized, detailed, proactive, self-motivated, collaborative
• Proven ability to work cross functionally and adapt to change are extremely important
• Ability to prioritize workloads and ensure deadlines are consistently met
• High integrity and ability to handle confidential information
• Ability to define deliverables, build budgets and project plans, align resources and specialists for project teams
• Strong project management skills and organizing ability with successful experience in concurrently managing multiple projects at varying levels of technical difficulty 
• Strong teamwork and communication skills (both oral and written)

Nice to have:

• Big 4 Accounting Firm experience is strongly preferred.
• CPA and CIA/CISA or strongly preferred
• Prefer FinTech, banking and/or financial services experience primarily focused on IT SOX or IT enterprise-wide risk management and ICFR controls consulting.
• Practical and deep knowledge of IT / BP SOX, ICFR and COSO and baseline understanding of business process controls.
• Expertise in performing SOX testing, including ITGCs, ITACs, Manual Controls and Key Report Testing (e.g., examining report configurations, scripts)

The Role:

We are looking for an eager Senior Staff Software Engineer excited to dive in and help build and support the cutting edge technology systems of the Lending Finance Platform team, which support our Capital Markets and Accounting business functions. SoFi is trying to push the boundaries of lending and provide next-level products for our members and investors, and we are seeking anyone with big ideas and a drive to help achieve our goals.

We value forward-thinking engineers who are hands-on, take ownership, and drive delivery. You’ll be surrounded by a talented team where mentorship, knowledge-sharing, and collaboration are central to our culture. We’re seeking someone who is not only an expert in full-stack development but also understands how to leverage data for impactful reporting and aggregation across the platform.

As a senior staff software engineer, you will be part of a team that is empowered to make technical decisions that have direct impact on the success of the business. You will be in the middle of it all – working with partner teams in Lending Engineering and Data Science, implementing new functionality, architecting our system, squashing bugs, maintaining the health of our code, delivering scalable and highly-available services, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. 

At SoFi, we pride ourselves on the collaboration between Product, Design, and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, supporting, and continual improvements and evolution of mission-critical systems. You’ll face and solve a wide range of challenges: technical, product, and operational, shaping your personal growth and career along the way, as well as using your areas of expertise to grow the capabilities of the rest of the team.

What You’ll Do:

Hands-on Engineering/ Technical Leadership & Strategy

• Write production-grade, scalable backend code using Java, Kotlin, Spring Boot, and modern frameworks.
• Debug and resolve complex systems issues in high-scale, real-time services.
• Develop APIs, services, and platform infrastructure that support loan servicing, payment schedules, and operational workflows.
• Drive hands-on delivery of critical projects like schedule generation, batching frameworks, and testing infrastructure.
• Architect platform-level services and improve systems for resilience, observability, and extensibility.
• Make high-leverage engineering decisions that balance speed, quality, and maintainability.

Raise the bar on engineering quality through hands-on contributions, design reviews, and technical mentorship.

Team Collaboration & Mentorship

• Partner with product, design, operations, and other engineering teams to build solutions that deliver business value and customer impact.
• Contribute to cross-functional platform efforts (e.g., onboarding, credit bureau reporting, collections APIs).
• Drive alignment on technical strategy and execution, with strong written and verbal communication.

What You’ll Need:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 8+ years experience as a software engineer, designing and implementing complex software solutions.
• Experience with React / Java / Spring / Kotlin / PostgreSQL / AWS. Expertise with any modern Java frameworks, REST APIs, and relational databases
• Deep understanding of software architecture, design patterns, and best practices for building scalable and robust applications.
• Proven experience in leading and mentoring engineering teams, promoting technical excellence and collaboration.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to diverse audiences.
• Experience with Kafka, Docker, Kubernetes, Spring Boot, cloud infrastructure, Terraform and CI/CD

Nice to have:

• Experience in financial services or fintech (loan servicing, payments, interest calculations, credit reporting, etc.)
• Experience with Temporal, Kubernetes, Docker, Terraform, and CI/CD tooling.
• Exposure to data analytics or machine learning platforms.
• Familiarity with front-end technologies such as React, Scala, or Flutter.