Here at Avetta, we are building the connections that build the world! Our global supply chain solution combines adaptive technology with leading professional services; building bonds between organizations and suppliers.
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Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.
SUMMARY
As the Manager, Relationship Management, you will lead a team of Relationship Managers responsible for driving retention across a defined book of high-priority supplier accounts. Your focus will be on coaching, process execution, and strategic oversight to reduce churn, increase supplier satisfaction, and create a consistent, value-driven experience.
You’ll balance day-to-day operational leadership with strategic alignment to broader lifecycle initiatives. Success in this role requires strong people leadership, CRM fluency, and a passion for improving customer experience through proactive outreach and scalable processes.
At Avetta, our suppliers are more than participants — they are partners in creating safer supply chains. Your leadership will ensure that every supplier feels seen, supported, and set up for renewal success.
This is a hybrid role, working three days a week in our beautiful Lehi office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Team Leadership & Coaching
Operational Oversight
Strategic Execution & Process Improvement
Customer Experience Advocacy
IDEAL EXPERIENCE, EDUCATION & TRAINING:
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SUMMARY
If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).
The Team Captain is responsible for reviewing, researching, and completing complex change requests to supplier accounts. In addition to core analyst responsibilities, this role provides day-to-day leadership, guidance, and support to peers, serving as a point of escalation and subject-matter expert. The Team Captain ensures regulatory accuracy, proper documentation, alignment with client and internal requirements, and consistently delivers world-class service to suppliers and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
LEADERSHIP RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION, and TRAINING:
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SUMMARY
The Manager, Vetify Supplier Support leads Avetta’s Vetify supplier support operations across internal teams and external BPO partners, ensuring a seamless, efficient, and world-class support experience for suppliers using Avetta’s platforms. This role is responsible for day-to-day management of frontline Supplier Success while driving strategic initiatives that improve our customer’s experience, case management efficiency, expand adoption of automation and AI, and standardize support processes and documentation.
Working closely with cross-functional partners and regional leaders, this role ensures that suppliers receive high-quality, multilingual support (including English, Spanish, and Canadian French) through phone, chat, email, and other service channels. The Manager, Vetify Supplier Support balances operational excellence with continuous improvement, leveraging data, technology, and strong leadership to elevate supplier satisfaction, streamline workflows, and support Avetta’s growth in the region.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home). Candidates residing within commutable distance to our Calgary or Lehi office are strongly preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
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SUMMARY
The Manager, Vetify Supplier Support leads Avetta’s Vetify supplier support operations across internal teams and external BPO partners, ensuring a seamless, efficient, and world-class support experience for suppliers using Avetta’s platforms. This role is responsible for day-to-day management of frontline Supplier Success while driving strategic initiatives that improve our customer’s experience, case management efficiency, expand adoption of automation and AI, and standardize support processes and documentation.
Working closely with cross-functional partners and regional leaders, this role ensures that suppliers receive high-quality, multilingual support (including English, Spanish, and Canadian French) through phone, chat, email, and other service channels. The Manager, Vetify Supplier Support balances operational excellence with continuous improvement, leveraging data, technology, and strong leadership to elevate supplier satisfaction, streamline workflows, and support Avetta’s growth in the region.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home). Candidates residing within commutable distance to our Calgary or Lehi office are strongly preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
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SUMMARY
An ideal Client Onboarding Manager needs to be motivated, results-driven, and can work with client users to lead efficient and successful onboarding campaigns. The Client Onboarding Manager will drive revenue from Supplier Registrations by managing and overseeing Registration Campaign launches, while using best practices to ensure desired outcomes. They will work directly with client stakeholders, internal project team members, and supplier sales leadership. We are looking for self-starters who are resourceful and have demonstrated a high degree of discipline in their academic and professional pursuits. This is a hybrid role, working three days a week in our beautiful Lehi, Utah office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION & TRAINING:
METRICS THAT MATTER:
We offer a competitive compensation package along with comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
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SUMMARY
The Ready to Work Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements. This position requires being fluent in both French and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.50/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training (Mon-Fri, 9 am-6 pm Mountain time).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
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SUMMARY
The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements. This position requires being fluent in both French and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $20.50/hour CAD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training (Mon-Fri 9 am-6 pm Mountain time).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
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SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This position requires being fluent in both Spanish and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.50/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
Share this job
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This position requires being fluent in both Spanish and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $20.50/hour CAD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
Share this job
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.00/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
Share this job
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $20.00/hour CAD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
Share this job
SUMMARY
The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.00/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training (Mon-Fri 9 am-6 pm Mountain time).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
Share this job
SUMMARY
The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $20.00/hour CAD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training (Mon-Fri 9 am-6 pm Mountain time).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Ready to apply?
Apply to Avetta, LLC
Share this job
Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains!
SUMMARY
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our beautiful Sydney office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION & TRAINING:
Ready to apply?
Apply to Avetta, LLC
Share this job
Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains!
SUMMARY
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our Maidenhead office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION & TRAINING:
Ready to apply?
Apply to Avetta, LLC
Share this job
Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains!
SUMMARY
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our beautiful Newcastle office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION & TRAINING:
Ready to apply?
Apply to Avetta, LLC
Share this job
Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains!
SUMMARY
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our beautiful Lehi office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION & TRAINING:
Ready to apply?
Apply to Avetta, LLC
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