Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

SUMMARY

As the Manager, Relationship Management, you will lead a team of Relationship Managers responsible for driving retention across a defined book of high-priority supplier accounts. Your focus will be on coaching, process execution, and strategic oversight to reduce churn, increase supplier satisfaction, and create a consistent, value-driven experience.

You’ll balance day-to-day operational leadership with strategic alignment to broader lifecycle initiatives. Success in this role requires strong people leadership, CRM fluency, and a passion for improving customer experience through proactive outreach and scalable processes.

At Avetta, our suppliers are more than participants — they are partners in creating safer supply chains. Your leadership will ensure that every supplier feels seen, supported, and set up for renewal success.

This is a hybrid role, working three days a week in our beautiful Lehi office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Team Leadership & Coaching

  • Manage and develop a team of Relationship Managers focused on proactive retention
  • Set clear expectations and coach the team to meet KPIs across outreach, engagement, and renewal forecasting
  • Conduct regular 1:1s and team check-ins focused on performance, supplier experience, and continuous improvement
  • Support career growth, skill development, and employee engagement

  Operational Oversight

  • Oversee task assignment, account coverage, and lifecycle playbook adherence
  • Ensure accurate documentation of supplier interactions in Salesforce
  • Monitor team performance metrics and drive execution against goals
  • Maintain high visibility into risk indicators and remove blockers to team success

  Strategic Execution & Process Improvement

  • Partner with Director and cross-functional peers to refine lifecycle retention strategy
  • Provide feedback on health scoring, automation, and engagement tactics
  • Collaborate with Sales, Support, Product, and Billing to resolve friction points
  • Contribute to programmatic improvements that increase efficiency and supplier satisfaction

  Customer Experience Advocacy

  • Champion the voice of the supplier internally, ensuring that trends and insights are shared with relevant teams
  • Elevate systemic issues and advocate for experience-driven solutions
  • Promote a team culture rooted in supplier partnership, proactive engagement, and long-term retention

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• • 3–6 years of experience in a high-volume sales environment, including 1–2 years managing and coaching teams on activity metrics, objection handling, and performance outcomes
  • (B2B SaaS or compliance-driven environments strongly preferred)
  • Strong understanding of lifecycle-based engagement and proactive retention models
  • Proven success in coaching teams to performance outcomes
  • Proficient in Salesforce with a strong understanding of CRM best practices
  • Excellent verbal and written communication skills
  • Data-driven mindset with the ability to analyze performance and identify trends

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

SUMMARY 

The Enterprise Account Executive will play a key role in expanding Avetta’s footprint by driving new business with enterprise clients. This role requires a consultative sales approach by listening, uncovering challenges, and crafting solutions that deliver measurable impact. The ideal candidate will have a proven track record of closing high-value SaaS deals, successfully managing complex sales cycles, and consistently surpassing revenue targets. This includes experience working with large multinational companies, engaging complex buying committees and buyer journeys, and leveraging proven methodologies such as MEDDPICC to ensure success.

The Enterprise Account Executive owns the primary relationship with prospective Avetta clients before and during their buyer journey. Once a prospect becomes a client, the Enterprise Account Executive continues to manage and service the relationship until the account is fully established. At that point, the client relationship transitions to the Account Management Team for ongoing support and expansion.  If residing within commutable distance to one of our offices, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive new client acquisition by identifying and engaging enterprise prospects, building relationships with key decision-makers, and developing strategies to generate business opportunities and grow Avetta’s sales pipeline.
• Oversee the full sales cycle, from prospecting and qualification through presentations, negotiations, and signed agreements, while partnering with internal teams to ensure client needs are met every step of the way.
• Maintaining a weekly emphasis on business development initiatives to ensure consistent progress.
• Consistently deliver revenue goals by driving high-value deals while keeping a well-managed pipeline in Salesforce and provide clear, timely forecasts and insights to leadership to ensure visibility into sales performance.
• Work in partnership with an assigned Sales Development Representative to execute targeted prospecting strategies.
• Represent Avetta at industry trade shows to showcase our solutions and build relationships with prospective clients.
• Engaging in networking activities to foster relationships within the industry and promote Avetta's solutions.
• Conducting comprehensive Avetta Overview Presentations and Product Demonstrations online.
• This position requires regular travel to client sites within the assigned territory and key accounts to facilitate in-person meetings and strengthen client relationships. Travel is also required for all sales events, conferences, and other client-facing engagements.
• Providing essential support to new clients during the initial launch phase and throughout the first ninety days with Avetta, with a focus on maximizing revenue and ensuring client success.
• Actively participating in weekly 1-on-1 meetings and team calls to stay aligned with Avetta's goals and strategies.
• Possibility of attending additional trainings, meetings, and seminars as required.
• Adhering to any other duties or tasks assigned by the company to contribute to the overall success of Avetta.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• 7+ years of SaaS sales experience, including 3-5+ years of enterprise-level SaaS sales experience.
• Experience in selling safety-related products or services, working with contractors, working in procurement, or working in an industry that Avetta has current customers is considered a plus.
• Excellent Organizational Skills - This role requires significant travel, meeting coordination, and RFP/RFI/RFQ response management.
• Superior Communication - Must demonstrate exceptional interpersonal and written communication skills.
• Strong Public Speaking - Ability to confidently present in front of groups, maintain audience engagement, and communicate complex topics with clarity and poise.
• Self-Motivated - Capable of setting and achieving goals independently, with minimal supervision from senior management.
• Technical Understanding - Must grasp and effectively communicate SaaS-based software functionality, including the ability to demonstrate product capabilities and solutions to clients.
• Ethical - Must embody Avetta’s core values of honesty and integrity, making client recommendations that align with both Avetta’s and the client’s best interests.

OTHER DESIRED TRAITS:

• Excellent time management skills - Ability to prioritize tasks and manage workload efficiently.
• Technical proficiency - Strong computer skills with familiarity in CRM applications, including Salesforce.
• Problem solving abilities - Skilled in analyzing issues and developing effective solutions.
• Attention to detail and accuracy - Ensures precision in work and thoroughness in execution.
• Adaptability and flexibility - Able to adjust to changing priorities and dynamic work environments.

At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.

The salary range for this position is $100,000-$125,000 USD per year, with commission eligibility.

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Account Executive-SaaS Sales (East Region) position, please submit your online application by May 30th, 2026. 

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SUMMARY

The Customer Marketing Manager is a key storyteller and growth driver for Avetta. In this role, you’ll design and execute strategic customer marketing programs that deepen retention, engagement, advocacy, expansion, and reputation, showing how customers move from risk to readiness with Avetta.

You’ll partner closely with Customer Success, Sales, Product, and Brand to bring Avetta’s Ready to Work narrative to life across campaigns, events, and experiences—turning customer outcomes into proof that helps organizations build safer, stronger, more resilient operations as part of a global community that is truly ready to work.

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).  Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop and manage integrated customer engagement programs that drive retention, product adoption, and customer satisfaction across the customer lifecycle.
• Lead our customer advocacy program, including publishing customer case studies, testimonials, referrals, reference programs, and speaking opportunities that highlight how Avetta helps customers move from risk to readiness.
• Collaborate with content and brand teams to create compelling, outcome-based customer stories, videos, and testimonials that showcase measurable outcomes on operational performance, risk reduction, safety maturity, compliance, and business growth.
• Drive expansion marketing strategies (upsell and cross-sell) by building targeted campaigns, plays, messaging and enablement assets.
• Oversee our customer advisory board and play a pivotal role in Avetta Summits, turning them into hero stages for Ready to Work—curating agendas, customer speakers, and moments that reinforce Avetta’s role in building the largest, global work‑ready community.
• Lead reputation management efforts, including online third‑party review sites and campaigns that amplify authentic customer voices and strengthen trust in Avetta’s positioning.
• Define and manage customer marketing KPIs, including engagement, advocacy, expansion influence, and reputation metrics; build regular reporting and insights that connect customer marketing programs to pipeline, renewals, and growth.

IDEAL QUALIFICATIONS: 

• 5+ years of experience in B2B SaaS customer marketing, lifecycle marketing, and/or demand generation.
• Proven success building and scaling customer advocacy programs, ABM or account-based plays, and retention/expansion-focused marketing.
• Experience managing customer advisory boards, user conferences, and/or community engagement initiatives that spotlight customer outcomes.
• Proficiency with CRM (Salesforce), marketing automation (Marketo, HubSpot), and online review platforms (e.g., TrustRadius, G2, Capterra).
• Strong storytelling and positioning skills—able to translate complex value propositions into clear, metric-rich narratives that resonate with multiple audiences.
• Excellent project management and cross-functional collaboration skills; comfortable orchestrating stakeholders across Marketing, Customer Success, Sales, and Product to deliver multiple integrated programs on time.

At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.

The salary range for this position is $65,000 - $115,000 USD per year, with a potential bonus.

Benefits included:

• Health, Dental, and Vision Insurance
• 401(K)
• Paid Time Off

To apply for the Customer Marketing Manager position, please submit your online application by May 15, 2026, at 11:59 PM PST.

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SUMMARY

Avetta transforms how the world's leading organizations manage supply chain risk, compliance, and sustainability, connecting global enterprises with qualified, safe, and compliant suppliers. Analytics is not a feature at Avetta, it is the single intelligent view where enterprise managers determine whether their supplier community is truly Ready to Work, and take decisive action.

We are looking for a Product Manager, Analytics & AI to own the strategy, roadmap, and execution of Avetta's client-facing analytics and AI-powered insights capabilities. The ideal candidate brings technical credibility, a customer-first mindset, and the comfort to use AI tools to accelerate their own PM craft, not just to ship AI features.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Own the product vision, strategy, and roadmap for Avetta's Analytics & AI surface, balancing near-term delivery with long-term innovation, and representing the area in PI planning and cross-team dependency management.
• Drive the end-to-end client-facing analytics experience for enterprise hiring client personas: the dashboards, reports, and insights that make supplier readiness, risk, and compliance visible and actionable.
• Define and deliver Avetta's conversational analytics capabilities, including; NLQ to Insight, using natural language questions that return direct, data-grounded answers about supplier readiness, compliance, and risk.
• Partner with Data Engineering, Data Science, and Platform teams to evaluate and leverage AI infrastructure, including Snowflake Cortex capabilities or equivalent, to power conversational and generative analytics features.
• Serve as the product interface to analytics infrastructure teams, shaping semantic models and metrics layers; work with embedded visualization tooling (Sisense, Tableau, Qlik, or equivalent) to deliver insight-driven experiences within the Avetta platform.
• Leverage AI tools and agents to accelerate your own PM work, including conducting market and competitive research, drafting solution capability narratives, synthesizing customer discovery findings, generating user story frameworks, and prototyping analytical use cases.
• Collaborate with the Analytics PO for refinement and sprint planning for the Analytics & AI scrum team using Aha! for roadmap and initiative planning, Jira for backlog and sprint management, and Figma for UX collaboration and design review.
• Partner with Customer Success, Sales, and Implementation teams to drive analytics adoption, surface product-market insights, and represent Avetta's Analytics & AI capabilities to enterprise clients.

PREFERRED QUALIFICATIONS, IDEAL EDUCATION AND TRAINING:

• 5 years of Product Management experience with demonstrated ownership of shipped product capabilities in a multi-tenant SaaS environment.
• Bachelor's degree or higher in Computer Science, Mathematics, Engineering, Statistics, Data Science, or equivalent; candidates with demonstrated technical depth and equivalent experience will be considered.
• Hands-on product experience building and launching customer-facing analytics products. Candidates whose analytics experience is limited to internal reporting tools without client-facing product ownership are not a strong match.
• Experience working with analytics data infrastructure (Snowflake, Databricks, or equivalent) in a product capacity, including understanding of data models and semantic layers.
• Experience delivering embedded analytics experiences using visualization platforms such as Sisense, Tableau, Qlik, Looker, or equivalent.
• Working knowledge of AI and ML product concepts applied to analytics: NLQ, conversational BI, LLM integration patterns, or AI-powered insight generation.
• Demonstrated ability to engage credibly with data engineers, analytics engineers, and ML engineers; technical background strongly preferred over a Sales or Marketing PM path.
• Active user of AI tools in day-to-day work, whether for research, writing, analysis, or workflow acceleration; comfortable experimenting with and applying new AI capabilities.
• Proficiency with Aha!, Jira, and Figma (or directly equivalent tools) for roadmap management, backlog execution, and design collaboration.
• Strong analytical and data literacy; excellent written and verbal communication across technical and executive audiences.
• Familiarity with Snowflake Cortex, Cortex Analyst, or similar LLM-backed analytical tooling applied to structured data query and insight generation.
• Experience with B2B enterprise SaaS, supply chain, risk management, EHS/HSE, ESG, or workforce compliance is a meaningful plus.
• Track record of leading go-to-market product initiatives from discovery through GA launch and post-launch optimization.

WHY AVETTA:

• A mission that matters. Avetta helps protect workers and build safer, more sustainable supply chains globally. Analytics is how that mission becomes visible to the enterprise clients who depend on it.
• Strategic ownership. You will own the product surface where hiring managers determine whether their supplier community is truly Ready to Work, not manage dashboards that nobody reads.
• Real AI, real scope. Conversational analytics and NLQ-driven insights are on Avetta's active roadmap. You will help define and build them in an organization where AI is a genuine strategic priority.
• Culture of innovation. We value curiosity, experimentation, and the use of AI to amplify human capability across both our product and how we work. We are building a world-class product organization deliberately.

At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.

The salary range for this position is $87,500 - $180,000 per year, with a potential bonus.

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Product Manager position, please submit your online application by June 30, 2026, at 11:59 PM PST.

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ABOUT AVETTA

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

SUMMARY

Avetta is seeking a Global Readiness Program Manager to plan, coordinate, and execute country launches and regional expansions while ensuring alignment with global readiness standards. This role focuses on program-level execution, cross-functional coordination, and delivery discipline, ensuring launch timelines reflect a fully localized and operationally ready experience.

This is a hands-on, delivery-focused individual contributor role that partners closely with the Global Readiness Manager and cross-functional teams across Product, Legal, Billing, Tax, Compliance, Localization, Support, and Client-facing functions. The ideal candidate is highly organized, comfortable managing complexity, and experienced in global SaaS launch environments.

Reporting to the Global Readiness Manager this role supports markets across APAC, the United States, and Europe, depending on assignment, and serves as a central coordination point for readiness planning and execution.

KEY DUTIES AND RESPONSIBILITIES

• Own day-to-day program management for country launches and regional expansions across assigned markets
• Plan, coordinate, and track readiness activities across cross-functional teams to ensure launch timelines reflect full localization and operational readiness
• Build strong working relationships with Product, Sales, Legal, Billing, Tax, Compliance, Localization, Support, Implementation, and Training teams
• Conduct readiness assessments and requirements review sessions in collaboration with internal stakeholders, regulatory experts, and localization teams
• Manage end-to-end launch execution using JIRA, Wrike, Confluence, and related program management tools
• Coordinate and triage launch-related workstreams, including timelines, dependencies, risks, and readiness checkpoints
• Monitor progress on a regular cadence; identify risks and dependencies and drive resolution with stakeholders
• Own regional launch reporting, including status updates, readiness metrics, and risk summaries
• Use dashboards and metrics to analyze outcomes, identify trends, and surface readiness gaps
• Communicate program status, risks, and proposed resolutions clearly to stakeholders and leadership
• Provide guidance on best practices to ensure content, configurations, and workflows are developed with global readiness and localization in mind
• Support ongoing country updates, annual reviews, and monitoring of regional regulatory and operational requirements
• Contribute to the continuous improvement of global readiness playbooks, SOPs, and standards
• Provide tactical support to the Global Readiness Manager on readiness initiatives beyond individual launches

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Business, International Studies, Localization, Operations, or equivalent experience
• 7+ years of experience supporting country launches, global SaaS expansions, localization programs, or cross-functional initiatives
• Experience working across multiple regions, including APAC, the United States, and/or Europe
• Solid understanding of localization, internationalization, and regional regulatory and operational considerations
• Proven ability to manage complex, cross-functional programs in fast-paced environments and navigate ambiguity
• Strong experience with project management and reporting tools such as JIRA, Confluence, Wrike, Salesforce, or similar platforms
• Strong communication, organizational, and analytical skills with high attention to detail
• Experience producing executive-ready status reporting, risk summaries, and readiness metrics
• PMP, Agile, or similar certifications are a plus

At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.

The salary range for this position is $95,000 - $120,000 per year, with a potential bonus.

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Global Readiness Program Manager position, please submit your online application by April 30, 2026, at 11:59 PM PST.

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