THE ROLE

As a Sr. Finance Manager, you will be the strategic financial backbone of our Marketing organization, transforming complex data into a growth engine. You will partner directly with senior Marketing leaders to optimize global investments, ensuring every dollar fuels our mission to dominate the market. By bridging the gap between high-level strategy and operational rigor, you’ll drive the financial discipline and cross-functional collaboration that sustains our competitive edge.

WHAT YOU'LL DO

• Lead Strategic Planning: Architect the Annual Operating Plan (AOP) and monthly close cycles, delivering executive-ready narratives that guide global investment shifts and ensure financial predictability.
• Advise Executive Leadership: Act as a primary finance business partner to Marketing leaders, utilizing sophisticated scenario modeling to influence high-stakes trade-offs and maximize program ROI.
• Drive Financial Governance: Establish and govern robust processes for accruals and budget management, ensuring total alignment between marketing strategy, departmental spend, and corporate accountability.
• Modernize Insights: Identify and implement process improvements using data visualization tools to translate complex spend patterns into clear, actionable business intelligence for cross-functional stakeholders.

WHAT YOU BRING

• Strategic Finance Expertise: Extensive experience leading complex FP&A cycles and financial planning (preferrably supporting Marketing, Sales, or similar Go-to-Market functions) with a focus on outcome-based budgeting and investment prioritization. 
• Executive Influence: Exceptional communication skills and the ability to act as a trusted advisor to senior stakeholders, translating financial data into compelling strategic recommendations.
• Analytical Strength: Financial modeling and proficiency with data systems (such as SQL, Snowflake, Tableau, or equivalent) to evaluate program performance and automate reporting workflows.
• Operational Ownership: A proactive mindset for managing financial governance and cross-functional processes, with the ability to operate independently in a fast-paced, high-visibility environment.
• We are primarily an in-office environment and therefore, you will be expected to work from the Chicago, IL, New York, NY, Raleigh, NC, or Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE #LI-KQ1

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Pure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team selling into the exciting SLED market of North and South Carolina.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Pure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• Candidate must reside in the Raleigh, NC area 
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Preference may be given to candidates with experience in the SLED vertical 
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

At Target RWE, our mission is driven by a deep commitment to people, whether it’s the patients we serve, the partners we collaborate with, or the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has an impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to advance science.

Overview

We are seeking a Principal to join Target RWE’s Quantitative Sciences (QS) organization. In this role, you will help shape how we design, execute, and communicate real-world clinical studies using Target’s data.

This is a highly cross-functional and client-facing role. You will bring strong analytical and scientific expertise, paired with the ability to apply the right level of methodological rigor for the question at hand, balancing credibility, practicality, and clarity. You will work closely with internal teams and external partners to ensure analyses are scientifically sound, clearly communicated, and aligned with real-world use cases.

You will serve as a key representative of Target’s scientific capabilities, engaging directly with pharmaceutical and biotech partners, supporting client discussions, and helping translate complex analytical approaches into clear, actionable insights.

What You’ll Do

Applied Methodology and Study Design

You will ensure that Target’s analyses are scientifically rigorous, practical, and aligned with real-world use.

• Guide the design of observational studies using real-world data, including retrospective and prospective analyses
• Apply statistical and epidemiologic methods in a practical, fit-for-purpose way
• Develop and review study protocols and statistical analysis plans
• Ensure analyses are reproducible, interpretable, and aligned with regulatory and scientific expectations
• Partner with internal teams to translate research questions into practical analytic approaches

Client-Facing Scientific Leadership

You will serve as a key scientific voice in client and partner interactions.

• Participate in and lead client meetings to explain study design, methodology, and results
• Translate complex analytical concepts into clear, accessible language for diverse audiences
• Support business development efforts by helping communicate Target’s scientific approach and data value
• Represent Target in external settings, including conferences, scientific collaborations, and partner discussions
• Build trust with clients by providing thoughtful, pragmatic, and credible scientific guidance

Cross-Functional Collaboration

You will connect data, analytics, and business needs across the organization.

• Partner closely with Product, Engineering, Medical Science, Clinical Operations, and Commercial teams
• Help shape analytic strategies that align with both scientific goals and customer needs
• Provide guidance to the Quantitative Sciences team on study design and interpretation
• Mentor team members on balancing methodological rigor with practical execution
• Contribute to internal best practices for scalable, high-quality evidence generation

What You’ll Bring

• PhD or MS in biostatistics, epidemiology, health economics, data science, or a related field
• 10+ years of experience working with real-world data (EMR, claims, registry, or clinical trial data)
• Strong foundation in observational study design and applied statistical methods; experience with real-world pragmatic clinical trial designs is a plus
• Demonstrated ability to apply methods pragmatically, selecting the right approach for the problem
• Willingness to engage directly with data and analyses as needed, with working knowledge of R and/or SQL to support exploratory work, validation, and collaboration with analytic teams
• Experience working directly with clients or external partners in life sciences or healthcare
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Comfortable operating in client-facing settings, including meetings, presentations, and scientific discussions
• Strong collaboration skills across technical and non-technical teams

What we offer you

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave 

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

As the AI GTM Engineer, Growth Marketing, you’ll build and scale the technical foundation behind MaintainX’s acquisition engine. Reporting to the VP, Growth Marketing & Strategy, this is a hands-on, embedded role within the Growth Marketing team, where you will partner directly with marketers to design, build, and launch campaigns powered by automation and AI. You won’t operate as a separate engineering function, you’ll work side-by-side with Customer Marketing, Performance Marketing, SEO & GEO, Lifecycle, and Field Marketing teams to turn campaign ideas into scalable systems and live experiments. This role is critical to building an AI-native, system-driven marketing engine at MaintainX, enabling us to scale acquisition through automation, personalization, and experimentation.

What you'll do:

• Partner with Marketing to Build & Launch Campaigns
• Work directly with Growth marketers to ideate, design, and launch acquisition campaigns
• Translate campaign ideas into scalable systems, automations, and experiments
• Rapidly prototype and iterate on new growth plays (landing pages, outbound, paid, lifecycle)
• Build Systems That Power Campaign Execution
• Develop tooling for programmatic landing pages, ad creative generation, and email workflows
• Enable marketers to launch campaigns faster through reusable systems and automation
• Balance speed (quick tests) with scalability (systems that can be reused)
• Embed AI into Marketing Workflows
• Partner with marketers to identify high-leverage use cases for AI in campaigns
• Build and deploy AI-driven systems for:
• Creative generation and testing
• Personalization across channels
• Outbound messaging and sequencing
• Turn one-off experiments into repeatable campaign infrastructure
• Own Experimentation with Marketing
• Co-design and implement experiments across paid, SEO, lifecycle, and web
• Build tooling to track performance, attribution, and testing outcomes
• Enable faster, data-driven iteration across campaigns

Audience, Segmentation & Personalization

• Partner with marketers to define target audiences and ICP segments
• Build systems to dynamically segment, enrich, and activate audiences across channels
• Enable real-time personalization across the funnel

• Marketing Data & Performance
• Ensure clean data flows from marketing channels into CRM and analytics systems
• Build dashboards and reporting layers for campaign performance and funnel metrics
• Improve visibility into CAC, conversion rates, and pipeline generation 

What you’ll bring:

Technical Skills

• Strong programming ability (Python, JavaScript, or similar)
• Experience working with APIs, automation frameworks, and event-driven systems
• Strong SQL skills and experience with data warehouses (Snowflake, BigQuery, etc.)
• Experience integrating tools like Salesforce, HubSpot, Segment, Webflow, etc.
• Experience deploying AI/LLM workflows into production
• Marketing Systems Experience
• Experience working closely with marketing teams to build and launch campaigns
• Strong understanding of paid media, SEO, lifecycle marketing, and web conversion flows
• Experience building systems that directly support campaign execution and optimization
• Mindset
• Thinks like a marketer, builds like an engineer
• Optimizes for speed, iteration, and measurable impact
• Focused on pipeline and revenue outcomes, not just outputs
• Defaults to automation and scalable systems over manual work

About you:

• 5+ years in growth engineering, marketing engineering, or technical growth roles, with experience building systems that support marketing and acquisition.
• Strong ability to partner with marketers to design and launch campaigns, and translate those into scalable systems and automation.
• Proficiency in SQL and at least one programming language (e.g., Python, JavaScript), with experience building scripts, workflows, or internal tools.
• Experience working with APIs, data pipelines, and integrating marketing tools (e.g., Salesforce, HubSpot, Segment).
• Experience applying AI/LLMs to automate or scale marketing workflows (e.g., content generation, personalization, outbound).
• Solid understanding of paid media, SEO, lifecycle marketing, and experimentation frameworks.
• Strong analytical skills with experience in testing, attribution, and performance measurement.
• Entrepreneurial mindset: thrives in fast-paced, test-and-learn environments with a bias toward speed and execution.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role:

We're hiring a Talent Operations Manager to build and lead the operational engine behind how MaintainX hires. This is a people management role: you'll lead a team of recruiting coordinators, sourcers, and specialists while owning the systems, processes, and data infrastructure that powers 400+ hires per year.

You'll report to the VP of Talent and partner closely with Talent Partners, People Ops, Engineering, and Finance. This isn't a support function. You're building the operating system for a $2.5B company's talent machine.

What you’ll do: 

People Leadership The most important part of this role you're building a team, not just systems.

• Lead 4–5 direct reports (recruiting coordinators, sourcers, ops specialists) across EPD, GTM, and G&A, growing with the company
• Set clear expectations, run 1:1s, deliver direct feedback, and build development plans for every team member
• Elevate the team beyond scheduling into true ops: data analysis, process optimization, systems ownership, and candidate experience
• Own hiring and performance management who to hire, develop, or move on
• Build career paths that retain strong coordinators and sourcers within MaintainX
• Foster a culture of speed, accuracy, and candidate obsession

Talent Operations Strategy & Execution

• Own the ATS (Ashby, migrating from Greenhouse in April 2026) workflows, automations, approval chains, and reporting
• Build real-time analytics dashboards for pipeline health, funnel conversion, time-in-stage, and capacity
• Drive process discipline: 48-hr stage movement, 24-hr interview feedback, structured debriefs define the standards and enforce them
• Partner with Finance on headcount planning, forecasting, and capacity modeling
• Identify and eliminate manual steps through automation; ensure data integrity and compliance across all systems

Tools & Systems Ownership

• Ashby: Own configuration, workflows, reporting, integrations, and team adoption
• Assessment tools: Partner with engineering on HackerRank/CodeSignal integration into Ashby
• Sourcing stack: Manage Juicebox, LinkedIn Recruiter, and emerging AI tools; drive adoption and measure ROI
• Interview intelligence: Evaluate and roll out Brighthire for recording and notetaking
• Cross-functional: Ensure talent systems integrate with IT, Security, and People Ops; maintain compliance

About You:

• 5+ years in talent operations or recruiting operations, with at least 2 years managing a team of coordinators, sourcers, or specialists.
• You've built or significantly improved talent operations at a high-growth tech company (Series C+ or 200+ employees).
• Deep expertise with a modern ATS. Ashby experience is a strong plus. Greenhouse migration experience is relevant.
• Comfortable with data: you build dashboards, define KPIs, and use metrics to drive decisions, not just report on them.
• You've managed recruiting coordinators before and know how to develop them into strong operations professionals.
• You move fast, communicate directly, and don't wait for permission to fix something that's broken.
• Builder mindset: you'd rather create something from scratch than tweak something that doesn't work.

Even Better if You:

• Experience with Ashby specifically, including workflow automation, custom reports, and API integrations.
• Familiarity with capacity modeling and recruiter workload analysis.
• You've led an ATS migration end-to-end (scoping, data migration, template rebuild, training, adoption tracking).
• Experience with technical assessment tools (CodeSignal, HackerRank) and their ATS integrations.
• SQL or BI tool experience for building custom analytics beyond what the ATS provides.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

The Dynamics 365 F&O Technical Architect will report to the Dynamics 365 F&O Manager and is responsible for playing a significant role in designing, developing, implementing, testing, and supporting the complete Dynamics Enterprise Resource Planning (ERP) environments. The Dynamics 365 Technical Architect role defines strategies and best practices for accomplishing viable automated solutions for complex business processes.

Responsibilities

• Develop Dynamics 365 ERP (Finance, Supply Chain Management & Commerce) according to functional specifications and gather requirements, as well as generate technical specifications.
• Work with other members of the technical team, in addition to business users to design and create technical solutions that meet Microsoft best practices.

• Troubleshoot errors and other technical issues for functional consultants and clients.
• Own technical aspect of support tickets and work with Application administrator.
• Own D365 F&O ISV software and integrations.

• Perform peer code review for development work complete to ensure alignment and understanding.

• Create proof-of-concepts and vet potential ISV integrations.
• Conduct internal and business user training sessions.
• Own project deliverables by ensuring delivery of quality deliverables, on time and within budget. 

Qualifications

• Solid understanding of D365FO architecture and extensibility model.
• Expertise in X++, SQL programming languages. Working knowledge of .NET, C#, C++.
• Strong experience with LCS and Azure DevOps features and functionalities.
• Experienced in application lifecycle management (Code Merging, Code Deployments, etc...) 
• Ability to generalize solutions to be reusable.
• Ability to design frameworks, establish efficient patterns.
• Ability to lead a development sub-team (full-time and sub-contractor staff)
• Ability to present various technical topics/solutions whenever required e.g. monthly meeting, meeting with business etc.
• Proficient at developing and maintaining documentation e.g Test cases, LOE, TDD, SOPs (e.g. Developer’s guide, DB refresh policies).
• Adhere to and follow our Software Development Life Cycle (SDLC) process.
• Identify bottlenecks and design solutions to overcome.
• Ability to utilize and implement automation.
• Whenever asked, ability to lead status calls (SCRUM, etc...), and Provide status updates to Project Manager 
• Certifications – Pass one exam (MS D365 F&O or Power Platform or Azure) per year.

Preferred Qualifications - What Will Set You Apart

• Microsoft Certified: Dynamics 365: Technical Consultant Associate or equivalent.
• BS Degree in Computer Information Systems or BS degree in a relevant business area is required.
• 8 or more years’ experience using the Microsoft Dynamics 365 Platform (D365 F&O, D365 Supply Chain, Power apps/flow).
• Previous experience with C# and/or .NET framework is strongly desired.
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level.
• Strong analytical, planning, and organizational skills with an ability to manage competing demands.
• Strong knowledge and understanding of business need with the ability to establish and translate customer requirements into working code.
• Proven ability to participate in software development projects and ensure objectives, goals, and commitments are met.
• Full life cycle upgrade experience for Dynamics D365, preferred.
• Working knowledge of SharePoint Online, MS Platforms (Power BI, Power Apps, Flow, etc.).
• Solid understanding of and demonstrated experience in using appropriate tools: Azure DevOps, Team Foundation Server or equivalent, Microsoft Project, Visio, and all Office Tools
• Must be able to assess technical gaps in requirement specifications.

Travel requirements

• Minimal Travel, as needed with advanced notice.

Working Conditions

• Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking new graduates who have a passion for technology and education. You will dive into our code base and immediately contribute to our three extremely impactful educational products and build new, innovative products. You can fine-tune your existing skills and learn new ones as you work on one of our many teams. You’ll be able to work with our Core Technology team in back-end engineering, Front-end group using cutting-edge technologies like React, Mobile team in implementing iOS and Android apps, or our Full-stack teams who seek engineers interested in doing it all.

We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.

This position requires you to be in our Raleigh, NC, area office. H1B sponsorship is available for this position. #LI-EM1 

WHAT YOU'LL BE DOING

As a Software Engineer, you will build the back-end wiring, application logic, and UI that engage our users. You will find and use the best technologies to add features and create new products. You’ll be involved in all aspects of the development process – including design, coding, testing, debugging, and tuning. You will own your projects from start to end as they travel through our fast-paced development cycle. In addition to working with your fellow engineers, you’ll collaborate with other teams to design amazing products that meet the needs of our users, who are students and teachers all over the world.

TECHNOLOGY

Our server-side stack currently includes Linux, Apache, Java, Scala, Python, and Oracle. For our iOS app development, we use Swift. Our front-end code is written in JavaScript (including the React and D3 libraries, and ES6). Of course, the specific technologies and languages you use will vary by project and according to your own interests or specialization areas.

WHAT WE'RE LOOKING FOR

• Bachelor's or advanced degree in computer science or a related discipline
• Excellent programming skills
• Strong analytical-reasoning and problem-solving skills
• Ability to work both independently and with a wide variety of teams
• Knowledge of Unix, Python, Java, SQL, or JavaScript is a plus
• Passion for improving education through technology

At Target RWE, our mission is driven by a deep commitment to people—whether it’s the patients we serve, the partners we collaborate with, or the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has an impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to advance science. 

We are seeking a talented Data Engineer to join our Technology team. In this role, you will develop, create, and modify computer application software and databases to drive operational efficiency and improve business processes. You will collaborate closely with stakeholders to analyze user needs, design custom software solutions, and implement scalable, reliable applications that support Target RWE’s mission.

What You’ll Do

• Design and implement data pipelines and software solutions that promote operational efficiency and scalability.
• Analyze business requirements and work with stakeholders to translate needs into technical solutions.
• Write clean, maintainable code primarily in Python, with a strong emphasis on SQL for data manipulation and transformation.
• Support and optimize cloud-based data infrastructure (AWS preferred).
• Develop and modify databases to support internal applications.
• Collaborate with operations and product teams to support deployment, testing, and maintenance.
• Help troubleshoot production issues and contribute to ongoing improvement efforts.
• Stay up to date on relevant tools, technologies, and best practices.

What You’ll Bring

• 3+ years of software development experience, ideally in data engineering, data platform development, or backend systems.
• Strong proficiency in SQL and Python.
• Experience with cloud platforms (AWS, GCP, or Azure) and working in cloud-native environments.
• Familiarity with version control and CI/CD tools (e.g., GitLab, GitHub Actions).
• Strong problem-solving and communication skills.
• Ability to work independently and manage tasks with moderate supervision.

Nice to Have 

• Experience working with or developing machine learning pipelines or models.
• Exposure to Generative AI or LLM frameworks (e.g., Langchain, LangGraph).
• Knowledge of distributed computing concepts or tools (e.g., Spark, Dask).
• Background in healthcare, life sciences, or clinical data.
• Bachelor’s degree in computer science, engineering, or a related field (or equivalent practical experience).

If you are ready to be part of a team where your work truly matters - where your expertise is valued, your growth is supported and your contributions help shape the future of healthcare, Target RWE is the place for you. We’re building something meaningful together, and we’d love for you to be a part of it. 

What we offer you

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave 

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

At Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.  

As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.

Responsibilities

• Ensure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.
• Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.
• Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.
• Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.
• Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.
• Ensure all data is protected and secure
• Participate in our on-call rotation
• Troubleshoot and tune high-load production systems, including complex performance and replication issues.
• Lead technical response during high-severity incidents and conduct root cause analysis.
• Ensure database security, backup integrity, and disaster recovery readiness.
• Contribute to the development of best practices for database engineering and reliability.
• Collaborate cross-functionally to design scalable, resilient data architectures.
• Mentor team members and contribute to engineering best practices.

Qualifications 

Minimum Qualifications  

• 3+ years of hands-on experience managing database systems
• Basic understanding of multi-tenant, database-driven applications
• Familiarity with common data storage technologies and use cases
• Proficiency in a common high-level language such as PowerShell or Python
• Design, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replication
• Lead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)
• Own disaster recovery validation and failover strategy execution
• Investigate and resolve complex replication and distribution database failures

Preferred Qualifications 

• 5+ years of hands-on experience administering production database systems at scale
• Bachelor’s degree in a related field
• Experience with database high-availability technologies
• Experience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platforms
• Familiarity with cloud-native database architectures (AWS preferred)
• Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)
• Knowledge of relational database design concepts in an OLTP environment
• Experience managing database systems in a cloud environment
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Commitment to continuous learning and professional development

 Travel Required  

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $90,000-$140,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Job Description: Sr Manager, Finance Data & Analytics

About the Job

As the Sr Manager of Finance Data & Analytics, you lead the engine room that powers our strategic decision-making. Your success is defined by the winning combination of partnering your team’s technical data expertise with the business context of our other Finance functions to maximize insights for the executive team. You are responsible for delivering data analytics and the high-confidence Analyst-Ready Data Layer, ensuring our organization executes on insights.

Key Responsibilities

• Data Analysis & Insights: Lead high-impact, cross-functional analyses to uncover the why behind business results, identifying hidden trends and providing strategic recommendations across both top-line growth and expense management.
• Predictive Analytics: Develop and refine early warning indicators that signal structural risks or opportunities in the long-term outlook before they hit the P&L.
• Executive Decision Support: Synthesize complex data analytics into clear, actionable narratives for the CEO, CFO, and PE partners, acting as a strategic advisor to the VP of Finance & Strategy.
• Partnerships & Insights: Actively partner with the Finance & Strategy team on high-priority projects, combining deep data mining with functional business context to deliver more impactful insights.
• Analyst-Ready Data Layer: Build and govern a dedicated business data layer, utilizing both structured warehouse schemas and agile ad-hoc tables, to provide a foundational data layer that eliminates manual data prep, allowing every analyst to work efficiently.
• Connected Planning:  Oversee the integrated architecture of our planning environment (Pigment), ensuring that functional models remain synchronized without sacrificing the autonomy of individual teams.
• Finance AI & Innovation Roadmap: Act as the Finance lead for emerging AI/ML technologies in the finance space; evaluate and pilot AI-driven concepts to enhance forecasting capabilities, automate data anomaly detection, and streamline the Analyst-Ready data layer as the technology matures.

The Profile

• Strategic Partner: 8–10+ years in Finance or Analytics at a $100M+ SaaS company, with a mastery of recurring revenue economics, customer lifecycles, and the data structures required to model complex subscription metrics.
• Bridge Builder: Exceptional at communicating technical data concepts to non-technical audiences.
• Technological Curiosity: A forward-thinking mindset regarding the evolution of technology and Finance; you have a pulse on how Generative AI and Machine Learning are transforming data analysis and can pragmatically apply these tools to solve business problems.
• Data Supported Rigor: You thrive in environments where data accuracy, auditable definitions, and analytical integrity are the standard.

• Advanced SQL & Solution Design: High proficiency in advanced SQL for complex data manipulation to ensure a robust business data layer. 
• Data Governance & Quality:  Proven ability to implement data hygiene protocols and traceability in the transformation layer to guarantee that financial outputs are valid and audit-ready.
• DWH Partnership: Deep experience partnering with Data Engineering and Data Warehouse teams to influence data ingestion priorities and schema designs that support scalable financial modeling.

Analytical Storytelling: Expert at using tools like Tableau to turn the engineered data layer into compelling narratives for leadership.

What You'll Do

We are seeking a Lead Actuarial Analyst, MA Risk Adjustment to join our high-performing, insights-driven team. You will play a critical role in evaluating financial performance, uncovering areas of opportunity, and use your 3+ actuarial exam progress to help translate complex data into actionable strategies. Your work will directly influence how Strive supports patients, clinicians, and markets in achieving both clinical and financial success. (This position is internally titled Lead Analyst, Risk Adjustment Analytics).

Essential Functions 

• Translate RA performance data into clear financial insights (i.e. revenue impact, payment accuracy, ROI, forecasting). 
• Analyze CMS data to identify areas of opportunity to increase operational efficiency. 
• Interpret trends, model scenarios, and assess program and policy impacts. 
• Enable data-driven decisions by linking operational performance to enterprise financial outcomes. 
• Perform end-to-end reconciliation from submissions to CMS acceptance, RAF leakage, and implement controls. 
• Develop business cases to assess opportunity, determine target metrics, and provide data driven insights to support investment decisions (i.e. staffing, tech, etc.). 
• Prepare and deliver clear and concise reports, presentations, and recommendations to senior leadership, illustrating the findings and implications of analyses conducted. 

Who You Are 

• A highly analytical problem-solver with a strong sense of ownership and intellectual curiosity. 
• Able to manage a high volume of recurring and ad hoc deliverables without compromising quality. 
• Comfortable navigating ambiguity and bringing structure to complex problems. 
• An exceptional communicator who can translate technical findings into actionable business recommendations. 

Qualifications 

• 4+ years of experience in risk adjustment analytics. 
• 4+ years of experience analyzing MMR, MOR, MAO-004 and medical claims data. 
• 3+ actuarial exams passed. 
• High degree of proficiency in Microsoft Excel and SQL.  
• Experience with PBI, Redshift, dbt docs is a plus. 
• Bachelor’s degree in a quantitative or health-related field (e.g., Economics, Public Health, Statistics, Health Services Research, Math, Finance). 

Annual Salary Range: $99,000 - $124,000. This position is also eligible for a target annual bonus of 10%

About the Job

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As the Manager, Data Architects – Professional Services, you’ll own the data architecture and migration strategy that underpins BuildOps implementations, reporting, and long-term customer success. You’ll lead a team of Data Architects responsible for data discoveries, migration plans and cutovers, reporting packages, and complex ETL projects—shaping how data flows across our most strategic customers.

What You’ll Do

• Lead, coach, and develop a high-performing team of Data Architects; own hiring, onboarding, performance, and career growth.
• Own the end-to-end data architecture for implementations, including core data models, source-system mapping patterns, and standards for staging, validation, and reporting.
• Define and maintain reference architectures and reusable playbooks for migration and reporting scenarios (e.g., ServiceTitan, SAMPro, QuickBooks, Intacct, NetSuite, Vista).
• Set strategy and standards for data discovery, mapping, transformation, validation, and cutover; enforce data quality thresholds for go-live.
• Partner with Implementation, Solutions Architecture, Integrations, and Product & Engineering to translate business/reporting needs into concrete data designs.
• Design and roll out SOPs, tools, and documentation that make data work scalable, predictable, and easy for the broader PS org to leverage.
• Own data delivery planning and capacity across implementations; track throughput, quality, and rework, and proactively flag risks and mitigation options.

What We Look For

Required

• 7+ years in data architecture, data engineering, or advanced analytics, including hands-on experience with data modeling, ETL/ELT, and BI/reporting.
• 3+ years managing data-focused teams (analysts, architects, engineers, or similar) with a track record of building high-performing teams.
• Strong practical experience with relational data modeling and multiple source systems (FSM, ERP, accounting, CRM, etc.).
• Proven success leading data migration or large-scale data initiatives in SaaS implementations or enterprise programs.
• Excellent communication and documentation skills; able to explain complex data concepts to non-technical stakeholders.
• Systems-thinking mindset with a bias toward pragmatic, repeatable solutions over one-off custom work.

Preferred

• Experience with commercial mechanical, electrical, plumbing, HVAC, or similar contracting businesses.
• Hands-on experience with accounting/ERP systems (e.g., QuickBooks, Sage Intacct, NetSuite, Vista, Spectrum).
• Familiarity with modern data tooling (SQL warehouses, ETL/ELT platforms, dbt, BI tools) and integration patterns.
• Experience in B2B SaaS, especially in Professional Services, implementations, or customer success.
• Experience building or contributing to internal tooling for data mapping, validation, or bulk operations.

Who You Are

• A people-first leader who can set clear strategy and dive into details when needed.
• Comfortable owning complex, cross-functional programs that touch implementations, integrations, and analytics.
• Pragmatic, structured, and focused on creating scalable patterns rather than bespoke solutions.
• A strong communicator who can align technical and non-technical stakeholders, even under pressure or tight timelines.

Compensation

• Raleigh: $138,000 - $172,000 base + annual bonus opportunity 
• Toronto: 107,000 - 134,000 CAD base + annual bonus opportunity 

Teachers Pay Teachers (TPT), the most beloved educator brand used by 85% of K-12 teachers in the US and the world’s largest catalog of educator-created content, is seeking Software Engineers who have a passion for technology and education to help us add new features and continue to build out our successful educator-focused marketplace. You’ll be tackling problems big and small - from search & personalization to multi-service orchestration to building a resilient API. 

This position requires you to be in our Raleigh, NC, area office. 

Teachers Pay Teachers (TPT), the most beloved educator brand used by 85% of K-12 teachers in the US and the world’s largest catalog of educator-created content, is seeking Senior Software Engineers who have a passion for technology and education to help us add new features and continue to build out our successful educator-focused marketplace. You’ll be tackling problems big and small - from search & personalization to multi-service orchestration to building a resilient API. 

This position requires you to be in our Raleigh, NC, area office. 

WHAT YOU'LL BE DOING

• Work with a team of talented engineers, both starting projects from scratch and also working within the existing code base 
• Build the back-end wiring, application logic and UI for our products 
• Drive the development process for your team, including designing, coding, documenting, testing, debugging and tuning
• Provide accurate estimates, evaluate feasibility and assess new platforms and technologies for project implementations
• Collaborate and communicate clearly across multiple development teams to design and release amazing products
• Mentor teammates, communicate and teach your learnings

WHAT WE'RE LOOKING FOR

• 6+ years of experience in software engineering
• Bachelor’s or advanced degree in Computer Science or a related discipline
• Excellent programming skills in an object-oriented language
• Experience with web development practices and tools, including SQL databases, caching strategies, backend APIs, Javascript, and CSS
• Experience with building, scaling, and monitoring resilient systems
• Strong communication skills
• Strong analytical-reasoning and problem-solving skills
• Passion for improving education through technology

Company Profile:
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Job Description

CaptiveAire is looking for a strong Senior Software Engineer to join the CASLink team onsite at our corporate location in Raleigh. CASLink is an IoT Solution serving as CaptiveAire's proprietary Building Management System.  This role requires an expert .Net Software Engineer with extensive experience in distributed applications.

 Responsibilities

• Contribute to the development, design, and maintenance of Microservices and REST APIs.
• Assist in upgrading Microservices and REST APIs from .Net Framework to the latest .Net.
• Assist in converting Microservices to Microsoft Orleans where applicable.
• Assist in upgrading infrastructure such as RabbitMQ, MongoDB, SQL Server when required.
• Design and code new Features.
• Assist in expanding on or rewriting existing Features where necessary.
• Diagnose and resolve performance issues.

Requirements

• 15+ years overall software development experience
• 10+ years C#
• Experience in highly concurrent, distributed, and event-driven applications
• Microservices
• Messaging/Streaming technologies (RabbitMQ or comparable)
• RESTful APIs
• Document DBs (MongoDB or comparable)
• Microsoft SQL Server
• Cloud platforms (Microsoft Azure or comparable)
• Hybrid Cloud applications
• Version control systems (Git or comparable)
• CICD (TeamCity, Octopus Deploy or comparable)

Preferred Experience

• Actor frameworks (Microsoft Orleans, Dapr, or comparable).
• Web socket technologies (SignalR or comparable).
• Metadata driven applications.
• Identity solutions (IdPs, OAuth, OIDC, SAML).

Bonus Skills

• Linux
• Docker
• Kubernetes
• Azure IoT Hub
• Azure IoT Edge
• Digital Twins
• Microsoft Fabric
• Apache Spark
• AI
• Angular
• Modbus
• BACNet
• OPC UA

Benefits:

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance

Salary:

Competitive Salary and monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

#P1

#LI-TL1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

The base salary for this role is between $100,000-$150,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

About the Position

We're looking for a Senior Data Engineer to join the Scientific Data Intelligence (SDI) team at Formation Bio to help transform Real World Data (RWD)—spanning electronic health records, claims, and other longitudinal patient data sources—into structured, analytics-ready assets. In this role, you'll be partnering closely with our Data Science team not only to model and transform data, but also to actively analyze it: answering research questions, generating evidence, and supporting scientific decision-making across our drug portfolio.

This position sits at the intersection of healthcare data engineering, real-world evidence analysis, and generative AI. While a strong foundation in building reliable, scalable pipelines is essential, you'll be equally expected to roll up your sleeves and work directly with the data—constructing cohorts, running analyses, and translating findings into actionable insights for scientific and business stakeholders.

The ideal candidate is a hybrid of data engineer and applied scientist: someone who can build the infrastructure and then use it, with familiarity in RWD study design, GenAI fluency (e.g., LLM-based entity extraction, summarization, classification), and strong technical expertise with modern data tooling. You'll play a key role in shaping how real-world patient data becomes discoverable, structured, and impactful across the organization.

Responsibilities

• Model and transform raw EHR and claims data into clean, canonical, and analytics-ready datasets using SQL, Python, and clinical standards like OMOP.
• Build and manage scalable data pipelines using Dagster for orchestration, dbt for transformation, and Snowflake as the primary compute and storage engine.
• Conduct hands-on RWD analyses to answer scientific and strategic research questions—including disease epidemiology, treatment patterns, patient journey characterization, and comparative effectiveness.
• Partner with Data Scientists and clinical leads to design and execute observational studies, translating scientific questions into well-structured, reproducible analyses.
• Implement data validation, completeness, and observability frameworks to ensure real-world datasets are accurate, comprehensive, and trustworthy for downstream research and product use.
• Apply Generative AI techniques within transformation and analysis layers to accelerate data structuring and insight generation.
• Communicate findings clearly to both technical and non-technical stakeholders, including summaries for portfolio teams and leadership.

About You

• You have 5+ years of experience in data engineering, ideally with at least 2 years working in healthcare or life sciences, including direct exposure to EHR or claims datasets.
• You have experience with ontologies and biomedical schemas (e.g. UMLS, LOINC, ICD9/10, MeSH) and understand the modalities found within RWD — billing claims, lab results, visit notes.
• You're fluent in SQL and Python, and you've built and maintained production-grade pipelines that support analytics or scientific workflows.
• You have experience building longitudinal patient cohorts from EHR or claims data, including index date logic, washout periods, and follow-up window construction.
• You have a solid understanding of the causal inference frameworks such as potential outcomes and target trial emulation. 
• You have working familiarity with real-world evidence study design concepts—such as active comparator new user designs, time-to-event outcomes, confounder adjustment, and causal discovery algorithms—sufficient to partner effectively with Data Scientists on causal inference workflows.
• You value clarity, documentation, and structured thinking—especially when working with complex healthcare data.
• You have hands-on expertise with modern data infrastructure, such as Snowflake, dbt, and Dagster.
• You can balance upfront design with speed to execution, slowing down when it counts without getting stuck in the details.
• Bonus: You've worked in regulated or privacy-sensitive data environments and are familiar with governance models for PHI or sensitive data.
• Bonus: You have prior experience working with commercial RWD vendors (e.g. Truveta, Optum, Komodo, IQVIA) and understand the nuances of licensed claims and EHR datasets, including longitudinal patient journey construction and line-of-therapy sequencing.

Total Compensation Range: $204,500 - $267,000

Position Overview

ATLAS SP is seeking a Risk Technology (VP, Data & Enterprise Services) to join our Data & Enterprise Services team. This is a senior hands-on engineering role focused on delivering high-quality technology solutions supporting Market Risk, Credit/Counterparty Risk, and enterprise risk reporting.

The individual will work closely with the Risk Management organization, Front Office, and global technology teams. The VP shall understand how risk metrics are produced, validated, and consumed, and be able to analyze, and troubleshoot risk reporting issues.

This role requires strong SQL, Python, and data engineering skills, along with familiarity with market and credit risk concepts across bonds, derivatives, structured products, and loan portfolios. This is a senior individual contributor position with high ownership.

Primary Responsibilities

• Serve as the senior technical partner to Market Risk and Credit Risk teams, focusing on data and platform solutions
• Perform hands-on development in SQL and Python to support risk data pipelines, analytics, reconciliations, and reporting workflows.
• Support daily, weekly, and monthly risk reporting cycles, ensuring accuracy, completeness, and timely delivery.
• Validate and troubleshoot risk reporting issues using market data, pricing inputs, and risk factor mappings.
• Collaborate with onshore and offshore teams to enhance data quality, lineage, and reporting controls.
• Drive improvements in automation, data validation, transparency, and modernization of risk processes.

Required Qualifications and Experience

• Minimal 5+ years of hands-on technology experience supporting Market Risk, Credit Risk, or trading/risk data environments.
• Strong SQL skills (Snowflake, SQL Server, or equivalent) for analytics, modeling, and performance optimization.
• Python experience for data processing, analytics, and automation.
• Experience integrating market data, pricing data, and risk factor inputs into analytical or reporting systems.
• Hands-on experience building or supporting ETL pipelines, reconciliations, data validation checks, and reporting workflows.
• Familiarity with risk metrics such as DV01, stress testing, scenario analysis, and credit exposure concepts.
• Excellent communication skills, with ability to partner with Risk Management, Front Office, and other engineer teams.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related quantitative discipline.

Preferred Qualifications and Experience

• Experience with risk platforms, pricing engines, or market data systems.
• Familiarity with structured credit or whole loan analytics.
• Experience working with cloud platforms such as Azure or Snowflake.
• Understanding of credit and market risk regulatory frameworks.
• Strong curiosity and willingness to dive deeply into data, calculation methodologies, and risk processes.

Base Salary Range

$150,000 - $210,000

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

As a Data Analyst - GTM, you will use your expertise in analysis & BI to uncover valuable insights informing the marketing strategy at MaintainX. You will make use of data across multiple platforms and partner with various teams to identify opportunities and improve results. While the role is dedicated to Marketing, you will be a member of the larger Data & Analytics team - who are tasked with supporting MX as a whole.

What you’ll do:

• Partner directly with marketing: Embed yourself with the core Marketing stakeholders as their trusted analytics partner—anticipating needs & prioritizing execution
• Accountable for marketing BI infrastructure: Build, maintain & enhance the dashboards, pipelines, and reporting systems that track marketing performance from awareness through won across all data platforms, including Tableau and Salesforce.
• Deliver reliable, recurring marketing reporting: Create and manage weekly/monthly performance reports and executive dashboards that give marketing leadership consistent visibility into funnel metrics, channel performance, and pipeline health.
• Ensure data quality and governance: Partner with the broader Data Engineering team to maintain clean, accurate data flows from marketing platforms (Google Analytics, ad platforms, HubSpot/Marketo, Salesforce) into our analytics stack.
• Enable self-service analytics: Build tools, dashboards, and documentation that empower marketing teams to answer their own questions.
• Support ad hoc reporting requests: Execute various analyses and data pulls to support time-sensitive marketing decisions and campaign reporting needs.
• Budget setting: Support stakeholders with goal setting & related reporting
• Information sharing: Present dashboards, results and recommendations

About you:

• Bachelor's degree in Economics, Commerce, Analytics, Engineering, Computer Science, Statistics, Mathematics, or a similar field

• 4+ years of professional experience as a Business Intelligence Analyst or Marketing Analytics professional in B2B SaaS, with deep expertise in marketing data, funnel metrics, and attribution.
• You're a builder, not just an analyst: You don't just answer questions—you build the systems that make answers accessible to everyone. You think about scalability, governance, and documentation.
• You're a strong communicator: You can translate technical concepts for non-technical stakeholders and document your work clearly for future reference.
• You balance perfection with pragmatism: You know when to ship a working solution quickly versus when to invest in a robust, long-term build.
• Strong proficiency in Tableau and Salesforce
• Excellent SQL skills and experience with database management systems & pipelines

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Job
At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As a Senior Product Manager, Project Management, you will build an industry-leading Project Management solution for the commercial subcontracting industry that spans field workflows, labor planning and forecasting, collaboration, financials, and AI-powered experiences. You’ll partner closely with our customers to deeply understand their people, organizational structures, processes, and what they need from their operations platform—then translate that into solutions that drive measurable outcomes for both our customers and the business. You’ll work cross-functionally with Engineering, Design, Sales, Customer Success, and leadership, and you’ll be accountable for customer-driven KPIs and clear business impact.

What You’ll Do

• Own the product vision and roadmap for the Project Management domain, driving strategy and execution with a cross-functional squad of engineers, designers, QA, and data partners.
• Engage directly with customers of varying sizes and segments to uncover needs, validate solutions, and ensure we’re solving real project-execution problems.
• Design workflows that help contractors run stronger projects by streamlining field and office collaboration, preventing schedule slippage, forecasting labor demand, and providing accurate, real-time financial visibility.
• Leverage AI and ML to challenge traditional approaches, exploring and shipping innovative experiences that materially improve speed, accuracy, and decision-making for project teams.
• Align the roadmap with company objectives by working closely with other Product Managers, Customer Success, Sales, and Implementation to prioritize opportunities and trade-offs.
• Lead go-to-market and change management for your domain: communicate priorities and feature launches across the company, and partner with Customer Success to drive successful rollouts and adoption.
• Run effective beta programs with early adopters, capturing feedback to refine experiences before broader release.
• Own clear customer and business outcomes, defining and tracking KPIs that improve platform value (e.g., adoption, NPS, efficiency gains) and support revenue and retention goals.

What We Look For

• 7+ years of experience in the technology industry, with 5+ years in Product Management for B2B SaaS;
  
  
• or: 3+ years in a contractor or construction firm followed by 3+ years building B2B software as a Product Manager.
• Experience building end-to-end product experiences, including prototyping and solution development with AI coding assistants.
• Strong familiarity with contractor / construction project workflows (labor planning, schedules, change orders, cost tracking, collaboration) and how they show up in software.
• Mission-driven mindset, motivated by complex, real-world challenges faced by commercial subcontractors.
• Experience working in a technical environment, with basic SQL skills and proficiency in analytics tools to inform decisions.
• Strong understanding of agile development methodologies and a track record of working effectively with engineering and design in an agile environment.
• Excellent communication and collaboration skills, with experience partnering closely with cross-functional teams (e.g., Sales, CS, Implementation, PS).
• Strong analytical skills and the ability to use data—both quantitative and qualitative—to shape product strategy and day-to-day prioritization.

Bonus

• Direct experience in specialty contractor operations (mechanical, electrical, plumbing, HVAC, or similar) or adjacent construction domains.
• Experience working on 2D / BIM solutions or construction project planning tools.

Who You Are

• Someone with a genuine passion for construction tech and the customers we serve.
• A strategic thinker who thrives in a high-growth startup environment.
• Comfortable navigating ambiguity and breaking down complex, messy problem spaces into clear, actionable work.
• A self-starter who takes ownership, follows through, and delivers results without needing heavy direction.
• Collaborative, curious, and eager to learn from customers and teammates across disciplines.
• A team player with integrity, grit, and a strong work ethic, who raises the bar for those around them.

Compensation

• Raleigh: $133,000 - $166,000 base + annual bonus opportunity 
• LA/SF: $139,000 - $174,000 base + annual bonus opportunity 
• Toronto: 120,000 - 150,000 CAD base + annual bonus opportunity

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – CORPORATE PERFORMANCE MANAGEMENT

Team with fast growing companies and well-known enterprises (both privately held and publicly traded) on a variety of transformational corporate performance management (CPM) projects leveraging OneStream XF.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• Lead technical aspects of OneStream engagements, including new implementations and optimization efforts, across the full project lifecycle spanning requirements, design, configuration, testing, deployment, and support.
• Team with the leadership of the firm’s CPM practice helping to set and execute strategy, grow the practice, deepen the alliance relationship with OneStream, amplify our center of excellence, and support staffing and recruiting efforts.
• Support business development pursuits and marketing initiatives, including events, conferences, discovery, demonstrations, and proposal efforts.
• Ensure adherence to Highspring's delivery methodology, approach, standards, tools, and templates, while proactively identifying opportunities and developing solutions for continual improvement.
• Educate internal and external audiences on OneStream XF capabilities and best practices.
• Develop team members through coaching, mentorship, career development activities, and technical training.
• Collaborate with other Highspring services (e.g., target operating model, finance transformation, technical accounting, M&A, etc.) to engage as business partner and advisor to our clients.
• Embrace and embody Highspring's culture, client service principles, and guiding principles.

You Are

Someone who is enthusiastic, entrepreneurial, and motivated.  You’re not afraid to think strategically -and- get your hands dirty.  You’re not only concerned with the success of the project, but you’re building positive relationships with clients along the way. You’re shaping expectations and ensuring the standard of work is in line with promises made.  There are a lot of moving pieces, but you’ve got the work ethic to stay on top of it all.

You are a team-builder and problem-solver. You stay updated on new product enhancements.  You know how to use OneStream to creatively design and implement solutions for your client’s unique challenges.  You know that collaboration is key, so you look for ways to source and share best practices.  If there’s a new way to do something that improves outcomes for clients, you’ll find it.

At a minimum, you will have:

• 3+ years of direct, full life cycle experience implementing or optimizing OneStream.
• 5+ addition years of direct, full life cycle experience implementing or optimizing OneStream and/or other market leading CPM solutions (e.g., Oracle EPM Cloud, Oracle Hyperion, etc.).
• Demonstrated ability to develop technical solutions to empower functional business needs.
• 5+ years of relevant professional services experience.
• Strong understanding of the functional business processes that CPM enables including close, consolidation, reporting, planning, budgeting, and forecasting.
• Strong perspective on CPM best practices.
• Experience with data integration, conversions, and interfaces.
• OneStream business rules and/or .NET and/or VBA and/or SQL experience.
• Experience managing projects, including responsibility for scope, schedule, budget, resource management.
• Proven ability to lead, motivate, and build teams that deliver services and solutions that surpass client expectations.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Bachelor’s and/or graduate degree in finance, accounting, business administration, information systems, IT, or related field.
• Prior functional, industry experience in corporate accounting or financial planning & analysis (FP&A).
• OneStream Certified Professional (OCP) lead architect certification.
• CPA, PMP, CSM, or Six Sigma certifications.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations..

We are seeking a Technical Implementation Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

#LI-KC1

The base salary for this role is between $75,000-$125,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

The Role:

We are looking for a curious, smart, and “learn it all” Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans.

You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization, leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI. Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data and cloud strategy for our largest client accounts
• Confidently engage with customers C level their strategic objectives with the Celonis technical strategy
• Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.
• Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients
• Assess our customer installed base IT landscape maturity for the region
• Participate in pre-Sales and post-Sales phases, engaging with customer Architecture and security teams
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation related issues (architecture, integration, performance and scalability)
• Develop re-usable assets for the consulting teams on projects
• Develop customer facing position papers, assets and thought leadership presentations on architecture and innovation with Celonis
• Creation of technical designs and presentations for internal and client stakeholders

The qualifications you need:

• 10 to 15 years of relevant experience (Software vendor Architect, Top consulting firms CTO or Enterprise Architect at a customer)
• Proven ability to think strategically, connecting technical solutions to business value and customer objectives.
• Strong background in Data Architecture, Integrations patterns, and Development background in data related languages (SQL, Python...)
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• You can comfortably switch from explaining an architecture diagram to an environment where you coded/assembled a demo of the architecture
• Strong technical background with a focus on system integrations, data operations and automation capabilities
• Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM,ServiceNow, etc..), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures
• Fluency in English, an additional language such as Spanish, French or Italian is a strong advantage 
• MSc degree in Computer Science or equivalent in Information Technology related field

Preferred:

• Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines
• AWS/Azure/GCP Certifications
• ESB / ETL Certifications (Mulesoft,Oracle,SAP,Talend, Informatica, etc..)
• Experience in at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service,Order Management, Sales),HR,Procurement.
• Experience in at least 2 industries among: Consumer Goods, Banking, Pharma, Aerospace,Telco, and Transport.

#LI-DB5

Delivering Customer Success is an important focus for Dataiku. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. 

In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication abilities, and hands-on data science skills to add business value. This role will also partner closely with cross-functional teams, including Account Executives, Sales Engineers, and Professional Services and Partners to accelerate end-user adoption.

How you’ll make an impact 

• Work closely with Dataiku’s customers, focusing on onboarding, increasing user adoption, retention, and satisfaction.
• Possess deep technical knowledge of the Dataiku platform to educate customers on best practices within the Dataiku platform. 
• Develop a deep understanding of customer business, use cases, and outcomes to guide their success with Dataiku's products and services.
• Execute demonstrations of new product features and conduct hands-on workshops in collaboration with the Sales Engineers. 
• Establish regular touchpoints with customers to advise users on using Dataiku for their specific business needs, including hands-on support as appropriate.
• Execute programs to create self-sustaining enablement and evangelism of Dataiku within customer accounts.
• Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and identify opportunities for expansion (both software and professional services) that can drive additional value for customers.
• Document and share the adoption status and key information to inform internal forecasting and renewal.
• Collaborate with other Dataiku functions (such as marketing) on capturing and sharing the customer stories publicly. 
• When identifying technical issues that block user adoption, coach administrators and users to initiate support tickets for timely resolution. 
• Stay current on Dataiku’s products, competitive landscape, and data science trends.
• Willingness to travel up to 25%.

What you’ll need to be successful

• Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field.
• Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction.
• Strong written and oral presentation skills, capable of engaging both business and technical stakeholders.
• Strong technical, analytical, and problem-solving skills.
• Experience in building and operating communities of practice.
• Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes.
• Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users
• Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required).
• Preferably located within the Northeast region of the United States. 

What will make you stand out

• Never-ending intellectual curiosity, detail-oriented, and analytical.
• Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL
• Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership.
• Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers.
• Experience in Analytics/AI or other enterprise software (preferred but not required).

The Team:

Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.

The Role:

As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.

The work you’ll do:

• Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
• Named technical contact for Premium Support Customers
• Accept, qualify, drive,  and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
• Qualify problems or defects for handover and collaboration with 3rd Level
• KPI adherence based on external Service Level Agreements and Organizational Level Agreements
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Prepare and deliver Webcasts to customers and support staff on selected technical topics
• Collaborate with customers based on given and preferred communication channels
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
• Coverage of on-call rotations as part of the global team.

The qualifications you need:

• You hold a Bachelor of Computer Science or related degree
• Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
• Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
• Demonstrated use of AI in support administration, troubleshooting, documentation etc.
• Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
• Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
• Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
• Have senior customer communication and handling skills 
• Strong customer service focus
• Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake

Visa sponsorship is not offered for this role.

Role Overview

We are seeking a highly skilled Oracle Fusion HCM Developer with deep hands‑on experience across Oracle HCM Cloud (SaaS). The ideal candidate will combine strong technical development skills (PL/SQL, integrations, reporting, UI frameworks) with solid functional knowledge of Oracle HCM modules. This role works closely with HR and business stakeholders to design, build, and support scalable HCM solutions.

Key Responsibilities

Oracle HCM Development & Configuration

• Design, develop, and support solutions within Oracle Fusion HCM Cloud (SaaS).
• Provide hands‑on development support for Core HCM, Goal Management, Talent Management, and Enterprise Performance Management (EPM) related HCM processes.
• Translate functional HCM requirements into technical designs and working solutions.
• Troubleshoot and resolve HCM application issues across modules.

Technical Development

• Write and optimize PL/SQL queries and scripts to support Oracle HCM reporting, integrations, and data analysis.
• Develop and maintain BI Reports / OTBI / BI Publisher artifacts as required.
• Support and enhance Reactive Pages and Redwood Pages within Oracle HCM.
• Implement UI‑related customizations and solutions using Visual Studio Code and Oracle‑supported frameworks.
• Experience with HCM Extracts, HDL, and REST APIs.

Reporting & Analytics

• Develop Fusion Data Intelligence (FDI) – HCM Analytics dashboards to support HR reporting and executive insights.
• Build ad‑hoc, real‑time dashboards and KPIs based on HR team needs.
• Ensure data accuracy, performance, and usability of HR analytics solutions.

Integrations

• Design, develop, and support Oracle Integration Cloud (OIC) integrations between Oracle HCM and third‑party systems.
• Work with REST/SOAP web services for inbound and outbound HCM integrations.
• Monitor and troubleshoot production integration issues and performance.

Collaboration & Support

• Partner closely with HR, Talent, and Performance Management stakeholders.
• Participate in solution design sessions, code reviews, and production deployments.
• Provide documentation, knowledge transfer, and ongoing system support.

Required Skills & Experience

Must‑Have Qualifications

• 5+ years of experience working with Oracle Fusion HCM Cloud (SaaS).
• Strong hands‑on experience in:

• Core HCM
• Goal Management
• Talent Management
• Enterprise Performance Management (EPM) – HCM side

• Advanced skills in PL/SQL (writing complex queries against Oracle HCM data structures).
• Experience working with Reactive Pages and Redwood UI in Oracle HCM.
• Proficiency using Visual Studio Code for Oracle Cloud development tasks.
• Hands‑on experience with Oracle Integration Cloud (OIC) for third‑party integrations.
• Solid understanding of Oracle SaaS extensibility tools and limitations.

Analytics & Reporting

• Experience with Fusion Data Intelligence (FDI) – HCM Analytics.
• Strong dashboard design skills for HR and leadership audiences.
• Familiarity with OTBI and BI Publisher is a plus.

Nice‑to‑Have Skills

• Knowledge of Oracle security roles, HCM data security, and privacy considerations.
• Prior experience supporting global HR implementations.
• Exposure to Agile/Scrum delivery models.

Soft Skills

• Strong communication skills, especially when interacting with HR and business stakeholders.
• Ability to work independently and manage multiple priorities.
• Analytical mindset with strong troubleshooting skills.
• Collaborative team player with a solution‑oriented approach.

Preferred / Desired Oracle Certifications

Candidates with one or more of the following Oracle HCM Cloud certifications are highly preferred:

Oracle Fusion HCM Cloud Certifications

• Oracle Global Human Resources Cloud Professional

• Demonstrates expertise in Core HCM setup, workforce structures, security, and HR processes.

• Oracle Fusion HCM Cloud: Talent Management Professional

• Covers Goal Management, Talent Management, Performance Management, and career development processes.

Technical & Integration Certifications (Highly Valued)

• Oracle Cloud Infrastructure (OCI) Foundations Associate

• Validates foundational understanding of Oracle Cloud services used alongside Fusion SaaS.

• Oracle Integration Cloud (OIC) Professional

• Demonstrates expertise in designing and supporting integrations between Oracle HCM and third‑party systems.

• Oracle Analytics Cloud / Fusion Analytics Professional
  • Relevant for candidates working with Fusion Data Intelligence (FDI) – HCM Analytics dashboards.

N/A

The Team:

Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.

The Role:

As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.

The work you’ll do:

• Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
• Named technical contact for Premium Support Customers
• Accept, qualify, drive,  and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
• Qualify problems or defects for handover and collaboration with 3rd Level
• KPI adherence based on external Service Level Agreements and Organizational Level Agreements
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Prepare and deliver Webcasts to customers and support staff on selected technical topics
• Collaborate with customers based on given and preferred communication channels
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
• Coverage of on-call rotations as part of the global team.

The qualifications you need:

• You hold a Bachelor of Computer Science or related degree
• Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
• Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
• Demonstrated use of AI in support administration, troubleshooting, documentation etc.
• Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
• Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
• Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
• Have senior customer communication and handling skills 
• Strong customer service focus
• Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake

Visa sponsorship is not offered for this role.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and continuing to move up market with massive impact and success.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

Role Overview

As Relay continues to scale and advance its go-to-market motions, the need for high-quality data planning, structured analysis, and clear operational insight remains critical. Reporting to the Director of Revenue Planning and Analytics, this internship provides an opportunity to contribute foundational analytical support to the Sales and GTM teams.

The intern will focus on hands-on data analysis, data extraction (SQL experience preferred), and prototyping AI-native analytical processes to support sales analyses & team execution. This role is focused on the data supporting the rolling 12-month horizon and will help ensure the right information is surfaced to sales and segment leaders by assisting in aggregating data, analyzing performance, and translating core data insights.

Success in this role requires the ability to perform analytical rigor, a proactive approach to data work, and clear communication skills.

Key Responsibilities

• Assist in Building Sales Planning Infrastructure
  • Support the team by running data analyses to inform bookings targets, productivity expectations, and other modelling assumptions.
  • Develop and run queries to update inputs for pipeline models, quota capacity, and other frameworks.
  • Contribute to refining planning data as segments evolve and more performance data becomes available.
• Support Segment Performance Visibility & Analytical Analysis
  • Use Hubspot and other database/SQL capabilities to extract, clean, and aggregate performance data across segments.
  • Analyze performance data to assist with identifying indicators and emerging trends.
  • Assist in diagnosing where execution is strong versus where it is breaking down.
  • Typical outputs may include running Hubspot dashboards, SQL queries for analyses, productivity trends, etc. 
• Develop AI-Native Analytical Processes
  • Help assist in the design and prototype AI-native processes to automate data preparation, quality checks, or foundational reporting for the sales team.
  • Help evaluate new analytical tools and methods to enhance the team’s sales capabilities - including sales efficiency and data modeling.
• Support Strategy Teams Through Data Supply
  • Act as an analytical resource to the team by supplying the data pulls to help with structured insights needed to evaluate strategic options.
  • Support the creation of sales operational models for segment business cases.
  • Help quantify opportunity sizes and resourcing implications by querying source data.
  • Help surface data-backed perspectives that sharpen leadership discussions.
• Assist in Synthesizing Insights for Leadership
  • Help prepare data slides and summaries for leadership-ready narratives and planning materials.
  • Prepare supporting dashboards / data visualizations and analyses for leadership reviews.

Qualifications

• Currently pursuing an undergraduate or graduate degree in a quantitative / analytical field such as Finance, Data Science, Business Analytics, Economics, Mathematics, Statistics, or Engineering.
• Strong analytical skills with a proven ability to structure problems and translate data into business insight.
• Proficiency with SQL and Hubspot / CRM tools - and experience querying relational databases to support analytical analysis.
• Demonstrated interest or experience in building AI-native processes or leveraging generative AI for operational efficiency.
• Strong verbal and written communication skills, with the ability to simplify complex data topics.
• Naturally collaborative and curious - with a high degree of ownership.
• Comfortable asking questions and operating in fast-moving environments.
• Familiarity with SaaS revenue drivers (pipeline dynamics, sales capacity, expansion) is a plus.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. We will ask this individual to be in the office five days per week. 

The Team:

Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise. 

The Role:

As a Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.

The work you’ll do:

Initiate 

• Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
• Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)

Implement

• Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
• Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer

Adopt 

• Lead the value creation workshops and define measures to improve process inefficiencies
• Define the most relevant KPIs measuring the customer’s success
• Quantify the business and financial potential and present the findings to the management
• Automate tasks to drive value and improve the process conformance rate

Monitor and enable

• Manage customer expectations and project planning
• Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

• 7+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
• Demonstrated ability to translate business requirements into technical solutions (Data models)
• You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus...)
• A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
• General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
• Willing to develop a strong expertise on a solution through a continuous learning approach
• Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
• Excellent analytical skills, well-organized and you are known for being a quick learner
• Fluency in English
• Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program

Visa sponsorship is not offered for this role.

The Team:

Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role:

As a Senior or Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning. 

The work you’ll do:

Initiate 

• Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
• Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)

Implement

• Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
• Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer

Adopt 

• Lead the value creation workshops and define measures to improve process inefficiencies
• Define the most relevant KPIs measuring the customer’s success
• Quantify the business and financial potential and present the findings to the management
• Automate tasks to drive value and improve the process conformance rate

Monitor and enable

• • Manage customer expectations and project planning
  • Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

• (Senior) 4+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
• Demonstrated ability to translate business requirements into technical solutions (Data models) 
• You are knowledgeable of data related languages (SQL Required)
• Highly Preferred: Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
• General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus. 
• Willing to develop a strong expertise on a solution through a continuous learning approach
• Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
• Excellent analytical skills, well-organized and you are known for being a quick learner
• Fluency in English
• Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

This is a full time, in office role based in our Raleigh, NC headquarters, requiring 5 days per week in the company office (Monday - Friday).

As a Customer Operations Systems Manager at Relay, Inc., you will be responsible for driving the implementation and optimization of strategic technology solutions for our Customer Organization (Customer Success & Customer Support). You will report to the Senior Manager of Customer Operations Technology to execute the vision for our technology stack, building and optimizing systems to enhance efficiency, automate workflows, and empower our customer-facing teams. This role requires a blend of deep technical expertise, exceptional problem-solving skills, a collaborative mindset, and a passion for leveraging technology, including artificial intelligence, to enable business workstreams.

The ideal candidate is a proactive and curious technologist with a proven track record of successfully implementing technology solutions to optimize team workflows. They possess deep expertise and demonstrable experience in building within CRM, ticketing, and CSP systems to enhance efficiency and scalability. With a passion for technology-driven problem-solving, they approach process building with simplicity and scalability, demonstrating a strong command of operational data structures. This individual will continuously iterate and strategically integrate emerging technologies, especially AI, to evolve our operations and drive significant business impact. If you are a driven, self-starter eager to make an immediate impact in building, scaling, and managing a growing customer-facing team at one of the fastest-growing technology companies, this opportunity is for you!

Primary Responsibilities

• Evaluate, Implement, Iterate, and Support Operational Processes and Technology: Partner with leadership across Customer Success and Support to execute the technology roadmap, focusing on building and maintaining the core operational systems. You'll design, implement, and iterate on system configurations, custom automations, and advanced workflows within our CRM, CSP, and other key platforms to drive efficiency and support our operating strategy while also evaluating, recommending and integrating emerging technologies to enhance and innovate the customer organization tech stack.
• Leverage AI for Operational Transformation: Be well-versed in the application of AI/LLM technologies to solve operational challenges. Identify opportunities and implement AI-powered tools and solutions to improve team efficiency and enhance customer experience.
• Manage Technical Documentation: Create and maintain clear, accurate technical documentation for the processes, automations, and tools you build to ensure long-term sustainability of our evolving tech stack and knowledge transfer.
• Technical Troubleshooting: Provide advanced technical support for operational systems, troubleshooting complex issues and implementing permanent solutions to prevent future problems.
• Data Analysis and Reporting: Utilize data querying tools such as SQL to build reports and dashboards that provide insights into customer health, team performance, and operational KPIs, supporting data-driven decision-making. Ensure new and revised systems and processes follow our existing data structure to ensure proper data hygiene, consistency, and efficient data analysis.
• Cross-Functional Partnership: Immerse yourself in the daily operations of Customer Success and Customer Support, to gain and maintain a thorough understanding of their key functions, technology utilization, and core processes. This will enable your effectiveness in partnering with these teams through enhancements and iterations.

Required Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 5+ years of experience in a System Administration or Systems Technology role, with a strong focus on implementing technology processes in a B2B SaaS environment.
• 2+ years of direct CRM Administration.
• Advanced technical proficiency with a proven ability to build, implement, and manage systems.
• Experience leveraging AI/ML tools to improve business or operational processes.
• Expert-level skills with spreadsheets (e.g., Google Sheets, Microsoft Excel), including advanced functions, pivot tables, and data modeling.
• Experience with scripting languages (e.g., JavaScript, Python, etc.) or other programming languages to perform various functions.
• Knowledge of APIs and experience building secure integrations between systems.
• Strong proficiency in SQL for data analysis and reporting.
• Excellent analytical and problem-solving abilities with meticulous attention to detail.
• Project management experience and familiarity with PM principles (AGILE, SCRUM, etc.).
• Exceptional communication skills, with the ability to translate technical concepts for non-technical audiences.
• Strong understanding of sales, marketing, customer success, and support processes and their interdependencies.

Preferred Qualifications:

• Experience supporting an Account-Based Selling (ABS) strategy is highly desirable.
• Experience with HubSpot CRM in a growing SaaS organization, including new system implementations and enablement.

Why Join Relay?

• Make a Tangible Impact:  Our platform directly enhances the lives of frontline workers, improving their responsiveness to customers (72%) and overall efficiency (77%). We've already facilitated over 2.5 billion messages and supported countless deskless workers.
• Be Part of a Winning Team:  We're not just growing - we're recognized as a leader in our field. Relay has been honored by Inc. 5000, Deloitte 500, and NC Tech
• Thrive in a World-Class Environment: Our Raleigh campus boasts a fitness center, outdoor sports courts, a cafeteria, and modern workspaces designed to inspire collaboration and innovation.
• Embrace a Vibrant Culture: With over 200 team members, we've cultivated a culture of empowerment and engagement, where every employee is encouraged to do their best work.
• Invest in Your Future: Our comprehensive benefits package prioritizes work/life integration and supports your personal and professional development.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Position Overview

ATLAS SP is seeking a VP, Finance Technology to join the Data & Enterprise Services team. This is a senior, hands-on role focused on technology solutions supporting fund accounting, financial reporting, and finance operations.
The individual will work closely with Finance and Operations teams to automate accounting workflows, improve data quality, and enhance the reliability and control of finance systems and reporting.
The role requires a hands-on technologist with strong business analysis skills, responsible for finance platforms and data pipelines supporting NAV, investor reporting, expense allocation, risk-related reporting, and legal-entity P&L.
This is an individual contributor role with significant ownership and delivery responsibility.

Primary Responsibilities
    
•    Build and support technology solutions for fund accounting, expense allocation, P&L reporting, fee calculation, and financial risk reporting.
•    Design and maintain data integrations, pipelines, and reconciliations across finance, operations, and external systems.
•    Work closely with third-party application teams and vendors to perform system integrations and onboard external platforms into the firm’s finance ecosystem.
•    Partner with Finance and Operations teams to translate accounting processes and requirements into scalable technical solutions.
•    Operate as a hands-on technologist with strong business analysis skills, owning solution design and delivery.
•    Collaborate with other engineers and maintain strong documentation and release discipline.

Qualification and Experience

•    5+ years of experience in Finance Technology or related roles within financial services or asset management.
•    Strong understanding of fund accounting and financial reporting concepts, including NAV, P&L, balance sheet, expense allocation, and fee calculations are plus.
•    Working knowledge of FIS Investran or similar loan servicing and accounting platforms is a plus. 
•    Strong SQL experience (e.g., Snowflake, SQL Server, or equivalent), including data modeling and ETL development.
•    Hands-on programming experience in .NET (C# preferred) and Python for building production-grade applications, data processing, and automation are desired
•    Experience designing and supporting system integrations with third-party applications and external vendors.
•    Proven ability to build reconciliation frameworks and data controls across accounting and reporting data sets.
•    Strong business analysis skills, with the ability to translate accounting and operational requirements into technical solutions.
•    Solid problem-solving and troubleshooting skills across complex, multi-system data flows.
•    Excellent communication skills, with the ability to work closely with Finance, Operations, and technology partners.
•    Bachelor’s degree in computer science, Engineering, Finance, Accounting, or a related field, or equivalent practical experience.

N/A

“Please note, this isn't a software engineering role. As a Solution Engineer, you'll dive deep into our customers' needs, crafting innovative, end-to-end solutions using the Instabase platform. If you're passionate about blending tech with customer success, this is the role for you!”

Our Solution Engineering Team is the foundation of our customer’s experience and success with Instabase. This founding team will develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations and build apps on the Instabase AiHub platform.

As a Solutions Engineer, reporting into Instabase Professional Service Organization,

• You’ll play a massive role in supporting the largest global enterprise as we expand into new sectors/industries.
• You’ll grow alongside and architect new solutions. You’ll use Instabase AIHub platform to solve AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers. 

What you’ll do:

• Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
• Deliver an exceptional post-sales customer experience
• Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
• Work with APIs and databases to integrate with other systems and technologies
• Develop and implement production-grade solution within the customer’s environment
• Assist in troubleshooting and resolving technical issues that may arise during the implementation process
• Provide technical training and support to customers and team members
• Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
• Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
• Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience

About you:

• Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts.
• Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers
• Experience in Python scripting
• Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
• Experience in working on the Instabase platform or similar automation platforms
• Excellent problem-solving skills and ability to troubleshoot technical issues
• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Strong attention to detail and ability to deliver high-quality work

US Benefits: 

• Flexible PTO: Because life is better when you actually live it!
• Comprehensive Coverage: Top-notch medical, dental, and vision insurance.
• 401(k) with Matching: We’ve got your back for a secure future. 
• Parental Leave & Fertility Benefits: Supporting you in growing your family, your way.
• Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health.
• Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving.
• Lunch on Us: Enjoy a lunch credit when you're in the office.

Compensation: For US-based roles: The base salary range for this role is $112,000 to $143,000 + bonus, equity, and US Benefits. The actual pay may vary based on factors such as location, experience, and skills.