Enterprise Account Executive - Industrial Segment

Relay is a Raleigh, NC based cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Software has not yet transformed the frontline world, and we're on a mission to change that. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. We’ve experienced tremendous growth in our 5 years as a B2B company, and continue to expand our Raleigh, NC based team as a result!

The ideal candidate for this role has deep subject matter expertise in the industrial and manufacturing arena.

Why Join Relay?

• Join us as one of our founding Enterprise AEs, helping us make a true impact on one of the fastest growing verticals for Relay with a massive greenfield opportunity 
• Make a Tangible Impact: Our platform directly enhances the lives of frontline workers, improving their responsiveness to customers (72%) and overall efficiency (77%). We've already facilitated over 2.5 billion messages and supported countless deskless workers.
• Be Part of a Winning Team:  We're not just growing - we're recognized as a leader in our field. Relay has been honored by Inc. 5000, Deloitte 500, and NC Tech, and we've achieved over 40% YoY revenue growth for two consecutive years.
• Thrive in a World-Class Environment: Our Raleigh campus boasts a fitness center, outdoor sports courts, a cafeteria, and modern workspaces designed to inspire collaboration and innovation.
• Embrace a Vibrant Culture: With over 200 team members, we've cultivated a culture of empowerment and engagement, where every employee is encouraged to do their best work.
• Invest in Your Future: Our comprehensive benefits package prioritizes work/life integration and supports your personal and professional development.

If you're passionate about technology sales, looking to align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

Responsibilities and impact:

• Drive Significant Revenue Growth: You will be directly responsible for achieving and exceeding sales targets within the Industrial vertical, contributing significantly to the company's overall revenue objectives.
• Strategic Account Selling: Develop and execute strategic account plans for key enterprise clients in the Industrial sector, focusing on building long-term, mutually beneficial partnerships.
• Identify and Qualify Opportunities: Proactively identify and qualify new enterprise sales opportunities within the Industrial market, understanding their unique business challenges and aligning our solutions to address them.
• Solution Selling Expertise: Effectively articulate the value proposition of our offerings to executives and key stakeholders within Industrial organizations, demonstrating a deep understanding of their industry and technology landscape.
• Pipeline Management: Maintain a robust and accurate sales pipeline, diligently tracking progress and providing regular forecasts to sales leadership.
• Collaboration and Teamwork: Work closely with internal teams, including SolutionsEngineering, Product Management, and Customer Success, to ensure seamless customer experiences and successful solution deployments.
• Industry Acumen: Stay abreast of industry trends, competitive landscape, and emerging technologies within the Industrial sector to identify new opportunities and maintain a position as a trusted advisor.

Requirements:

• Proven Sales Experience: A minimum of 5-7+ years of successful enterprise sales experience, with a strong track record of exceeding sales targets.
• Industrial Vertical Expertise: Demonstrated success selling into the Industrial sector (e.g., manufacturing, energy, warehousing, etc.) is highly preferred.
• Software Sales Acumen: Experience selling software solutions to enterprise clients is strongly preferred.
• Hunter and Farmer Mentality: A strong drive to prospect and acquire new enterprise accounts while also nurturing and growing relationships with existing clients.
• Executive Presence: Ability to confidently and effectively communicate with C-level executives and senior management within large Industrial organizations.
• Solution Selling Skills: Proven ability to understand complex business challenges and articulate the value of technology solutions in addressing those challenges.
• Strong Negotiation and Closing Skills: Excellent negotiation, presentation, and closing skills with a proven ability to navigate complex enterprise deals.
• Technical Aptitude: A strong understanding of technology and the ability to learn and articulate the technical aspects of our solutions.
• Excellent Communication and Interpersonal Skills: Exceptional written and verbal communication, presentation, and interpersonal skills.
• Bachelor's Degree: A Bachelor's degree in a related field (Business, Engineering, etc.) is preferred.
• Travel: Ability to travel up to 50% within North America required. 

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Senior Account Executive who will thrive in a dynamic high-growth start-up environment. Relay has experienced exponential growth over the past several years, and the ability to operate effectively in a fast-paced (and often ambiguous) environment is a must. We are expanding our sales team to support this growth! We’re hiring for an experienced Senior Account Executive.  In this role, you'll be responsible for new customer acquisition and driving new revenue with a solution-oriented sales approach, utilizing a combination of inbound leads and greenfield prospecting into new accounts.  Long-term customer success is a key first principle for Relay, and you will work closely with Marketing, Business Development, Product and Operations to balance business and customer needs. This role requires an individual who thrives at relationship building (internal and external), who is detail-oriented and analytically minded, and who seeks to deeply understand our product and underlying technology.  

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.  What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. 

This is a hybrid position and based in our Raleigh HQ - our core 'anchor' days as a business are onsite Monday, Wednesday, and Fridays in office.

Responsibilities (what you’ll do):

• Deeply understand Relay’s product offerings and industry trends in key verticals
• Guide potential customers of Relay through the sales process, turning leads into long-lasting partnerships by understanding their business and use cases, communicating with prospective customers in a professional and persuasive manner, conducting persuasive presentations and demos to small and large groups of customers/executives, overcoming objections and negotiating contracts, and maintaining a database of contact and opportunity information
• Build strong internal relationships (especially with Customer Success and Operations) to ensure our customers have a smooth onboarding experience and derive maximum value from Relay
• Gain proficiency with our CRM and the full sales tech stack
• Periodically travel to events to meet prospects, provide face to face product demos, and generate new pipeline
• Work with a close-knit team of talented sales experts who will challenge you and support you in your professional growth

Experience, qualifications and skills (what you’ll have):

• Looking for a minimum of 5+ years of Account Executive experience
• Enterprise/SaaS Sales experience is highly preferred
• High entrepreneurial spirit
• Creative thinker who can solve problems without being handed the solution
• Strong organizational skills and self-driven work ethic
• Excellent analytical and communication skills - you're able to provide clear and concise guidance through emails, over the phone, online meetings, and in-person
• Ability to handle ambiguous or challenging situations and drive to mutually agreeable outcomes
• Ability to thrive and react to changing business needs within a startup environment
• You are hungry and humble with a balance of confidence and relentlessly curiosity
• You are a hard worker with a strong sense of urgency
• You are a team player and FUN to work with!

About us: company, culture & perks:

First and foremost our culture hinges on learning, impact, and team where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay.

The Relay Hybrid Work Model

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Industrial is the future of Relay. We are seeking a Senior Director of Sales to serve as the primary architect and leader of our Industrial motion. This is a "builder and scaler" role for a leader who has previously built high-growth sales organizations from the ground up. 

Reporting directly to the VP of Sales, you will be responsible for the growth, development, and strategy of the entire Industrial vertical/sector within Relay. You will manage a team of Sales Directors and hold ultimate accountability for the velocity and health of our market expansion.

Key Responsibilities

Enterprise Motion Engineering & GTM Strategy

• Distill elite-level enterprise expertise into a formal, repeatable sales motion. Transition from "lead-by-example" to "lead-by-system," ensuring individual closing intuition is codified into team-wide institutional knowledge.
• Act as the executive sponsor and strategic closer for high-stakes, market-defining pursuits. Directly spearhead the penetration of flagship industrial accounts to secure "lighthouse" partnerships that establish market dominance.
• Engineer specialized playbooks tailored to the nuances of the physical economy.
• Refine procurement and operational strategies to circumvent legacy hurdles, accelerating time-to-value within complex industrial landscapes.

Team Architecture & People Strategy 

• Design and execute the organizational structure for the Industrial sales team, moving from initial pods to a full-scale department.
• Manage, coach, and develop a team of Sales Directors, ensuring they are effectively leading their respective AEs.
• Own the people strategy—hiring, onboarding, and continuous professional development—to ensure we have the best "players" in the industry.

Industrial Market Strategy & Playbook Design

• Develop and codify the "Relay Industrial Playbook," including repeatable processes for Trials/POCs, MSA negotiations, and enterprise procurement.
• Identify bottlenecks in the sales cycle and implement strategies to increase deal velocity and win rates across all industrial segments (Auto, Steel, Food & Bev, Logistics).
• Stay ahead of industrial trends to help Directors refine their specific segment strategies.

Cross-Functional Ecosystem & Roadmap Influence

• Act as the primary bridge between the field and internal stakeholders (Product, Engineering, Marketing).
• Based on high-level sales feedback, maintain a strong POV on the product roadmap to ensure Relay remains the leader in frontline AI technology.
• Ensure seamless internal synchronization between BD, Account Management, and Operations to support massive multi-site deployments.

Who You Are

• A Proven Builder: You have a track record of building and scaling sales teams from $10M to $50M+ ARR in the Industrial or Manufacturing space, within an Industrial-focused SaaS or IoT environment.
• A Second-Line Leader: You have 3+ years of experience directly managing other managers (Managers, Directors) and understand how to drive results through others.
• An Industrial Expert: Deep expertise in the "Physical Economy"—you understand the nuances of plant operations, industrial procurement, and long-term enterprise partnerships.
• Process Obsessed: You don’t just "sell," you build systems. You have expertise in MSA processes, POC-to-Production conversions, and Salesforce hygiene.

Requirements

• Location: Must be based in or willing to relocate to Raleigh, NC (Full-time in-office at our amenity-rich campus).
• Experience: 5+ years of Sales leadership, with specific experience (3+ years) as a second-line leader in an Industrial-focused SaaS or IoT environment.
• Travel: Ability to travel up to 40% to engage with key customers and support field teams.
• Education: Bachelor’s degree required; MBA or equivalent experience preferred.

Why Join Relay?

• High Impact: 47% of revenue comes from $100K+ ARR customers with a 135% NRR.
• Innovation: Work with award-winning AI tools like TeamTranslate™ (500% YoY growth).
• Culture: 100% paid health insurance and a commitment to "Best Work In My Life" (BWIML).

If you are a builder who wants to drive a critical, game-changing vertical in a hyper-growth company, we want to hear from you.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and continuing to move up market with massive impact and success.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

Role Overview

As Relay continues to scale and advance its go-to-market motions, the need for high-quality data planning, structured analysis, and clear operational insight remains critical. Reporting to the Director of Revenue Planning and Analytics, this internship provides an opportunity to contribute foundational analytical support to the Sales and GTM teams.

The intern will focus on hands-on data analysis, data extraction (SQL experience preferred), and prototyping AI-native analytical processes to support sales analyses & team execution. This role is focused on the data supporting the rolling 12-month horizon and will help ensure the right information is surfaced to sales and segment leaders by assisting in aggregating data, analyzing performance, and translating core data insights.

Success in this role requires the ability to perform analytical rigor, a proactive approach to data work, and clear communication skills.

Key Responsibilities

• Assist in Building Sales Planning Infrastructure
  • Support the team by running data analyses to inform bookings targets, productivity expectations, and other modelling assumptions.
  • Develop and run queries to update inputs for pipeline models, quota capacity, and other frameworks.
  • Contribute to refining planning data as segments evolve and more performance data becomes available.
• Support Segment Performance Visibility & Analytical Analysis
  • Use Hubspot and other database/SQL capabilities to extract, clean, and aggregate performance data across segments.
  • Analyze performance data to assist with identifying indicators and emerging trends.
  • Assist in diagnosing where execution is strong versus where it is breaking down.
  • Typical outputs may include running Hubspot dashboards, SQL queries for analyses, productivity trends, etc. 
• Develop AI-Native Analytical Processes
  • Help assist in the design and prototype AI-native processes to automate data preparation, quality checks, or foundational reporting for the sales team.
  • Help evaluate new analytical tools and methods to enhance the team’s sales capabilities - including sales efficiency and data modeling.
• Support Strategy Teams Through Data Supply
  • Act as an analytical resource to the team by supplying the data pulls to help with structured insights needed to evaluate strategic options.
  • Support the creation of sales operational models for segment business cases.
  • Help quantify opportunity sizes and resourcing implications by querying source data.
  • Help surface data-backed perspectives that sharpen leadership discussions.
• Assist in Synthesizing Insights for Leadership
  • Help prepare data slides and summaries for leadership-ready narratives and planning materials.
  • Prepare supporting dashboards / data visualizations and analyses for leadership reviews.

Qualifications

• Currently pursuing an undergraduate or graduate degree in a quantitative / analytical field such as Finance, Data Science, Business Analytics, Economics, Mathematics, Statistics, or Engineering.
• Strong analytical skills with a proven ability to structure problems and translate data into business insight.
• Proficiency with SQL and Hubspot / CRM tools - and experience querying relational databases to support analytical analysis.
• Demonstrated interest or experience in building AI-native processes or leveraging generative AI for operational efficiency.
• Strong verbal and written communication skills, with the ability to simplify complex data topics.
• Naturally collaborative and curious - with a high degree of ownership.
• Comfortable asking questions and operating in fast-moving environments.
• Familiarity with SaaS revenue drivers (pipeline dynamics, sales capacity, expansion) is a plus.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. We will ask this individual to be in the office five days per week. 

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

Enterprise Account Executive - Casino Segment

Location: Las Vegas, NV (Local presence required)

• Strategic Territory Ownership: Develop and execute a surgical sales plan targeting the big players and independent Integrated Resorts across the Strip and Downtown.
• C-Suite & Property-Level Navigation: Masterfully navigate the dual-layer decision-making process of Las Vegas (Corporate HQ vs. Property-level leaders).
• Operational Pain Point Identification: Conduct deep-dive assessments into the friction points of casino operations.
• Collaborative Deal Architecture: Partner with Relay’s Sales Engineers and Product teams to lead the charge through pilots and full-scale enterprise rollouts.
• Industry Ambassadorship: Maintain a constant, influential presence at key industry events (G2E, etc.) and within local networks to keep Relay top-of-mind.

• 7+ Years of selling to Las Vegas casinos with a proven track record selling high-ticket enterprise solutions.
• An active, "warm" network of Director, VP, and C-Suite contacts within major gaming operators. You have the credibility to bypass gatekeepers.
• An intimate understanding of how an Integrated Resort functions—you know the difference between back-of-house (BOH) needs and front-of-house (FOH) expectations.
• A history of closing complex, multi-year contracts involving multiple stakeholders, legal, and procurement committees.
• You live and breathe the Las Vegas market; you know the players, the politics, and the pace.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.