Appian is looking for a Technical Proposal Writer, Public Sector to support our U.S. Public Sector sales organization in the coordination, development, and delivery of high-quality technical proposal content. In this role, you will help create product-specific descriptions, solution narratives, technical volumes, and compelling proposal responses that are essential to winning strategic federal contracts.

This role is pivotal to supporting high-value opportunities within Appian’s U.S. Public Sector business. You will partner closely with Sales, Solutions, Product, Delivery, and Subject Matter Expert teams to clearly articulate how the Appian Platform addresses complex mission systems programs and federal customer needs.

In this role, you will:

• Lead the drafting, writing, and editing of complex technical proposal sections, including technical volumes, solution descriptions, past performance citations, and management plans.
• Ensure proposal responses are fully aligned with Request for Proposal requirements and customer expectations.
• Translate highly technical Appian platform capabilities, architecture, and Public Sector use cases into clear, concise, and compelling proposal language.
• Interview and collaborate with solutions engineers, architects, product managers, delivery team members, and federal sales account executives to gather critical content.
• Ensure consistency, accuracy, and quality across proposal volumes and related customer-facing materials.
• Partner with sales teams to organize and draft customer-focused technical white papers.
• Use Appian-provided tools and systems, including AI-enabled tools, to support content generation while ensuring all AI-assisted content is fully fact-checked and validated.
• Manage the product description and proposal content library, ensuring approved and up-to-date language is readily available.
• Participate in all phases of the proposal lifecycle, including Pink, Red, and Gold Team reviews, as well as final submission quality assurance.
• Help define the style, tone, voice, and structure for technical content types.
• Generate innovative ideas for improving technical content development, delivery, and reuse.

Qualifications:

• 3+ years of experience writing, editing, and managing technical proposals.
• Strong writing and written communication skills, with the ability to develop complex technical volumes and customer-facing proposal content.
• Proven understanding of the U.S. Federal Government acquisition process.
• Specific knowledge of U.S. Navy infrastructure, operations, processes, or logistics systems is highly preferred.
• Passion for technology and its applicability to today’s business challenges.
• Ability to support Subject Matter Experts with requirements analysis, system design discussions, and technical content development.
• Demonstrated proficiency with proposal software and standard documentation tools, such as MS Word, Google Docs, GovWin, or similar tools.
• Experience using Artificial Intelligence tools for coding, research, writing, or content development.
• Bachelor’s degree or equivalent certifications in Business, Communications, Technical Writing, Computer Science, Business Information Technology, or a related field.
• Understanding of the federal IT and business landscape, including ERP, CRM, data, workflow, AI, and partner solutions.

Preferred experience:

• Working or theoretical understanding of IT security principles, including FedRAMP and Impact Level authorizations for federal customers.
• Working or theoretical knowledge of software development practices and principles.
• Working or theoretical knowledge of U.S. Federal Government contracting processes and terminology.
• Experience supporting Public Sector, federal, defense, or mission systems proposals.

#LI-MB1

We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our public sector customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, partnering with Appian Architects and Technical Delivery Managers, and leading/mentoring consultants through fast-paced software implementations. You’ll brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you need:

• Passion for mentoring/developing others and experience leading teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred

Basic qualifications:

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 7+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement

Bridge the gap between platform and product. As a Product Engineer, you’ll transform complex business challenges into sleek, pre-packaged Appian applications. We’re looking for innovators to build high-performance, reusable products that set the standard for usability and efficiency across the enterprise landscape.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

In this role, you will:

• Design and develop Appian applications that address complex business use cases, ensuring they are performant and demonstrate Appian at its best.

• Build solutions that extend beyond a single customer, creating scalable products that can support multiple customers within a given vertical.

• Work across the full scope of application development, from database management and user experience to tools and patterns that enable high-quality Appian applications.

• Apply knowledge of data structures, algorithms, and design patterns to write solutions using Appian frameworks (SAIL, Process Models, Rules, Expressions, and all Appian Objects), as well as light full-stack and mobile development.

• Contribute to application performance analysis and system tuning efforts.

• Participate in story breakdowns, define acceptance criteria, support technical feature design, and engage in code reviews.

• Troubleshoot and resolve emergent issues, while building automation and applications to prevent recurrence.

Basic qualifications:

• Bachelor’s degree in Computer Science or a STEM-related field.

• Familiarity with object-oriented and/or functional programming concepts.

• Strong problem-solving skills and ability to work across the full application development lifecycle.

Preferred qualifications:

• 3+ months of Appian application development experience.

• Internship or relevant hands-on development experience.

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

The Account Executive role is responsible for navigating a primarily greenfield geographic territory, top of funnel activity & prospecting while effectively managing a complex sales cycle (approximately 6-12 months) to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems
• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 
• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals
• Actively seeking to understand industry trends to help position against competitors

Basic qualifications:

• 5-10+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to State, Local and Education customers.
• History of consistent quota achievement
• Examples of landing new customer logos
• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

The Sales Learning and Development (L&D) Programs Lead will define and lead the strategy, design, and execution of learning and development programs that drive measurable sales performance. This role brings together sales enablement, adult learning, and revenue strategy into a unified approach, building a scalable system that improves ramp time, increases win rates, and drives consistent execution across the global sales organization. This role will shape how Appian prepares its sales teams with the capabilities, insights, and behaviors needed to succeed in complex enterprise sales.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Responsibilities:

Strategy & Leadership

• Define and execute a global Sales L&D strategy aligned with revenue goals and GTM priorities

• Build a multi-year roadmap covering onboarding, continuous development, leadership training, and role-based learning paths

• Partner closely with Sales, Product Marketing, RevOps, and Customer Success leadership

Program Development & Execution

• Design and deliver high-impact programs across:

  • New hire onboarding

  • Core sales methodologies

  • Product and industry knowledge

  • Executive selling and deal strategy

• Implement blended learning approaches (live, digital, cohort-based, experiential)

Performance Impact

• Design L&D programs with learning objectives that directly support Sales’ business outcomes such as:

  • Sales employee ramp time

  • Pipeline generation

  • Win rates

  • Deal size

  • Sales cycle length

• Establish KPIs and measurement frameworks to track program effectiveness

Onboarding & Ramp

• Design and deliver a structured, role-based onboarding program that accelerates time-to-productivity

• Define clear learning objectives and milestones aligned to early-stage performance expectations

• Partner with Sales Leadership and RevOps to ensure onboarding reflects current GTM priorities

• Continuously optimize onboarding based on ramp metrics, new hire performance, and feedback

Sales Leadership Enablement

• Develop first-line manager and sales leader training programs

• Equip leaders to coach effectively and reinforce behaviors in the field

Global Scale & Consistency

• Ensure programs are scalable and adaptable across geographic regions, functional roles and industry verticals

• Drive consistency in messaging, methodology, and execution

Team & Vendor Management

• Build and lead a high-performing L&D / enablement team

• Manage external vendors, platforms, and content partners

Basic Qualifications: 

• 10+ years in Sales Enablement, Sales L&D, or Revenue Enablement

• 5+ years leading teams and global programs

• Bachelor’s Degree required in a related field 

• Experience in enterprise SaaS or complex B2B sales environments

• Proven track record of improving measurable sales outcomes through L&D initiatives

• Deep understanding of enterprise sales motions and methodologies

• Data-driven mindset with experience tying enablement to revenue metrics with practical experience implementing the Kirkpatrick model

• Exceptional stakeholder management and executive communication skills

• Strong adult learning expertise

Preferred Experience: 

• Experience building and scaling global onboarding programs that reduce ramp time and improve early-stage quota attainment

• Certification or deep familiarity with leading sales methodologies 

• Experience enabling enterprise, multi-stakeholder, and platform-based sales motions focused on value-based sales

• Proven experience implementing and optimizing enablement tech stacks and leveraging AI in the learning experience (e.g., Highspot, Seismic, LMS/LXP platforms, OpenAI, Gemini and Claude)

• Experience with learning analytics, measurement frameworks, and connecting enablement efforts to revenue performance

• Exposure to global sales organizations and regional localization strategies 

• Experience working cross-functionally with Product and Engineering, Product Marketing, RevOps, and Customer Success to align messaging and training

• Familiarity with AI-driven learning tools, content personalization, and adaptive learning technologies

As a Senior Security Analyst on the Information Security Trust team, you will support the implementation of a continuously evolving governance, risk, and compliance program (GRC) supporting our enterprise and products. In this role, you will help establish a strong program for security by setting security policy and standards in alignment with applicable industry frameworks, ensure that groups across the company are aware of and adhere to security requirements, assess risk posture of systems and environments, work with teams throughout the organization to ensure control requirements are implemented in accordance with security policies and standards, oversee control assessments from external assessors, and continuous monitor programs to ensure controls are healthy and any gaps are addressed.

This role is based Tokyo Japan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

This role will require you to be fluent in both English and Japanese and familiarity in working with companies based in Japan.

To be successful in this role, you need: 

• To be ambitious, detail oriented, and to work to impact, not completion
• Excellent problem solving skills and the ability to dissent constructively and find resolution while showing respect towards others
• Ability to make sound, situationally aware decisions
• Ability to communicate effectively verbal and written communication skills, and ability to effectively provide security subject matter expertise across all levels of Appian information security concepts and requirements to personnel of varying technical backgrounds and positions 
• Ability to track work accurately and handle multiple work streams simultaneously, while meeting aggressive deadlines and delivering impactful products
• Ability to execute on established roadmaps
• Ability to work as a team to accomplish shared goals
• A passion for security and technology
• Strong understanding and knowledge of security frameworks (e.g. ISMAP, IRAP, ISO 27001, etc.)
• Strong understanding and knowledge of relevant technologies such as: cloud-based SaaS / PaaS software delivery models and underlying IaaS (e.g. AWS, Azure, GCP), modern cloud native technologies (e.g. Kubernetes, Docker, serverless), operating systems (e.g. Windows, UNIX, Linux), cryptography
• Ability to evaluate environments, architectures, plans against compliance requirements to identify gaps, and to work collaboratively with teams responsible for implementing controls to provide guidance and oversight on how best to meet compliance requirements
• Ability to work independently

Basic qualifications:

• Fluency in both English and Japanese
• B.S./B.A. or greater in related field of study and / or relevant certifications (e.g. CISSP, CISA, CISM)
• 5+ years of experience in security compliance / governance, risk management, information assurance, or other related field

At Appian, we support our federal customer’s mission by delivering low-code solutions using our cloud-based platform technology.  Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions.  To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. 

As a Solution Architect, you will be a key technical leader within Appian’s Customer Success team as well as a trusted technical advisor to Appian’s clients. In this role, you will define leading, integrated solutions that use Appian’s platform technology to support our customers unique mission areas.  You will maintain an awareness of market forces and trends, lead the design and development of innovations and offerings that address customers demands and continue to position as a leader.  You will consult and advise our customers on their programs and projects, driving quality and innovation.  The ideal candidate will combine excellent technical, product and business skills to make our customers and partners successful.  And have experience working with BPM and/or business systems.

This role is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

To be successful in this role, you will:

• Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure

• Support the sales cycle through the creation of high-value, differentiated solutions, based on Appian’s technology, that integrates and defines program and project management disciplines with a compelling technical solution and delivery roadmap

• Present and vet integrated solutions and complex technical concepts and designs to our customers and other audiences

• Support customers on the configuration, testing, deployment and operations of Appian applications, following agile delivery methodologies and Appian best practices

• Work with clients on all aspects of their program to drive technical success and efficiency, including advising of development practice, program management and governance and delivery automation (version control, configuration management, and other DevSecOps and Infrastructure Automation practices)

• Lead the definition and development of Appian Customer Success innovations and offerings in order to support leading Appian delivery capabilities, and bring together emerging requirements and practices from our customers and industry

• Collect and review technical challenges with a team of architects and distill into common best practices and common solutions

• Support the development and review of whitepapers and pre-sales solutioning and proposals

Basic qualifications:

• Bachelor's degree in Computer Science, Engineering or a related field

• At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi-tier application design and architecture

• Experience with architecting secure cloud based hosting solutions for federal customers using Amazon AWS, Google Cloud Platform (GCP), and/or Microsoft Azure.  Leadership experience designing, architecting or delivering one or more enterprise-level cloud environments (e.g. C2S, JWICS, GovCloud, etc.)

• Experience authoring federal proposals and whitepaper is required

• In depth experience, managing federal programs and projects and leading IT delivery using agile frameworks, tooling and methodologies, including Scrum and SAFe

• Experience accelerating IT solution under the federal government’s Risk Management Framework is preferred

• Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets like Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse, preferred 

• Willingness to travel; 10-15% to support customer engagements including SCIF’s

Other Skills:

• Strong communication and presentation skills

• Guiding client enterprise architecture teams as needed during the design and implementation of scalable solutions

• Excellent problem solving skills and talent for identifying creative solutions

• Ability to identify and lead the creation of market offerings, and lead the formulation of corporate capabilities and intellectual property

Education and Certifications:

• AWS, Google, or Azure Certifications is a plus

• Project Management Professional (PMP) certification, preferred

• Certified Scrum Master or other agile certifications, required

Clearance: 

• Possession of or ability to obtain a US government public trust and/or  DoD clearance

At Appian, we support our federal customer’s mission by delivering solutions using our cloud-based platform technology.  Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions.  To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. 

As a Solution Architect, you will be a key technical leader within Appian’s Customer Success team as well as a trusted technical advisor to Appian’s clients. In this role, you will define leading, integrated solutions that use Appian’s platform technology to support our customers unique mission areas.  You will maintain an awareness of market forces and trends, lead the design and development of innovations and offerings that address customers demands and continue to position as a leader.  You will consult and advise our customers on their programs and projects, driving quality and innovation.  The ideal candidate will combine excellent technical, product and business skills to make our customers and partners successful.  And have experience working with BPM and/or business systems.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you will:

• Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure

• Support the sales cycle through the creation of high-value, differentiated solutions, based on Appian’s technology, that integrates and defines program and project management disciplines with a compelling technical solution and delivery roadmap

• Present and vet integrated solutions and complex technical concepts and designs to our customers and other audiences

• Support customers on the configuration, testing, deployment and operations of Appian applications, following agile delivery methodologies and Appian best practices

• Work with clients on all aspects of their program to drive technical success and efficiency, including advising of development practice, program management and governance and delivery automation (version control, configuration management, and other DevSecOps and Infrastructure Automation practices)

• Lead the definition and development of Appian Customer Success innovations and offerings in order to support leading Appian delivery capabilities, and bring together emerging requirements and practices from our customers and industry

• Collect and review technical challenges with a team of architects and distill into common best practices and common solutions

• Support the development and review of whitepapers and pre-sales solutioning and proposals

Basic qualifications:

• Bachelor's degree in Computer Science, Engineering or a related field

• At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi-tier application design and architecture

• Experience with architecting secure cloud based hosting solutions for federal customers using Amazon AWS, Google Cloud Platform (GCP), and/or Microsoft Azure.  Leadership experience designing, architecting or delivering one or more enterprise-level cloud environments (e.g. C2S, JWICS, GovCloud, etc.)

• Experience authoring federal proposals and whitepaper is required

• In depth experience, managing federal programs and projects and leading IT delivery using agile frameworks, tooling and methodologies, including Scrum and SAFe

• Experience accelerating IT solution under the federal government’s Risk Management Framework is preferred

• Experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets like Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse, preferred 

• Willingness to travel; 10-15% to support customer engagements including SCIF’s

Other Skills:

• Strong communication and presentation skills

• Guiding client enterprise architecture teams as needed during the design and implementation of scalable solutions

• Excellent problem solving skills and talent for identifying creative solutions

• Ability to identify and lead the creation of market offerings, and lead the formulation of corporate capabilities and intellectual property

Education and Certifications:

• AWS, Google, or Azure Certifications is a plus

• Project Management Professional (PMP) certification, preferred

• Certified Scrum Master or other agile certifications, required

Clearance: 

• Possession of or ability to obtain a US government public trust and/or  DoD clearance.  TS/SCI with CI Poly strongly preferred

#LI-KC1

As an Associate Product Owner, you will kickstart your career at the intersection of business strategy and software engineering. You will be embedded within a high-performing technical team, and your mission is to support the development of high-impact internal applications built on the Appian platform. This is a "learn-by-doing" role where you will help transform complex business problems into elegant technical solutions, ensuring our internal teams have the tools they need to succeed.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

Key Responsibilities

• Assist the Senior Product Owner in maintaining the team-level roadmap and communicating progress to stakeholders.
• Help manage the Jira backlog by drafting User Stories and Tasks with clear Acceptance Criteria.
• Participate in design sessions and UX reviews; help create basic mockups or flowcharts to visualize how features should work.
• Attend daily stand-ups and sprint ceremonies, helping the team stay organized and unblocked during two-week iterations.
• Cultivate a deep understanding of internal users by gathering feedback and analyzing how they use our applications.
• Coordinate User Acceptance Testing (UAT) sessions, document bugs, and assist in the final validation of features before they go live.
• Help draft "how-to" guides and release notes to ensure users are excited and prepared for new features.

What You’ll Bring

• An ability to take a big problem and break it down into logical, smaller steps.
• A genuine interest in how software is built and a desire to become an expert in the Appian platform.
• Comfort with fast-paced environments and a willingness to pivot priorities as business needs change.
• While you don't need to code, you should be comfortable discussing technical concepts with engineers.

Basic Qualifications

• Recent or upcoming graduate with a Bachelor’s degree (Technical or Business concentrations preferred, e.g., MIS, CS, Business Analytics, or Engineering).
• Previous internship experience in a corporate environment, ideally within a tech, product, or project management capacity.
• Exceptional written and verbal skills; you can explain a "why" just as well as a "how."
• Exposure to (or a quick ability to learn) Jira, Confluence, or similar project management tools.
• Familiarity with Agile or Scrum methodologies is a plus.

Appian is seeking a visionary Principal, AI GTM Excellence Leader reporting to the VP of Product Marketing, to transform and scale how our Product and Solution Marketing organization creates, delivers, and optimizes content. This highly visible role will act as a centralized Center of Excellence, leading the adoption of AI, scalable video, and innovative content strategies across the GTM organization.

This role is both strategic and hands-on. You will not only define the strategy, but also actively design, edit, and produce high-impact assets, including videos, animations, digital layouts, self-service content tools, and AI-enabled templates. The ideal candidate blends product marketing, content strategy, creative execution, AI fluency, and GTM operational scale.

In this role, you will:

• Lead the integration of AI-driven workflows across the PMM organization to improve productivity and expand the variety and volume of content outputs.

• Pioneer new strategies and operating models to scale video production and other high-impact digital assets.

• Build and deploy AI-enabled self-service content tools and templates that empower marketing, sales, and field teams while maintaining brand and messaging guardrails.

• Monitor emerging AI, content, and creative technology trends, and guide Product Marketing and Content teams on how to adopt them effectively.

• Actively create, edit, and produce top-tier deliverables, including videos, motion graphics, animations, and sophisticated digital layouts.

• Ensure content supports the full buyer journey, from web and digital campaigns to sales progression and closed-won opportunities.

• Develop and manage a scalable global network of content architects and production leaders who can translate complex product portfolios into clear, compelling stories and assets.

• Ensure AI-generated, self-served, and custom-built content aligns with Appian’s brand voice, messaging, and strategic positioning.

• Guide teams on the most effective layouts, formats, and delivery mechanisms to maximize audience engagement and market impact.

• Serve as a hands-on mentor, strategic advisor, and centralized resource across the PMM organization.

• Partner closely with product, marketing, and sales leadership to align teams around a shared GTM framework.

• Turn high-level strategy into measurable market impact, demand generation, and sales engagement.

Qualifications:

• 10–15+ years of senior-level experience in product marketing, content strategy, brand building, GTM leadership, or related roles.

• Demonstrated experience driving digital innovation, operational scale, and content transformation within a B2B or enterprise technology environment.

• Advanced, hands-on proficiency with creative technologies, including Adobe Creative Cloud tools such as Premiere Pro, After Effects, InDesign, Illustrator, and Photoshop.

• Experience with modern digital layout, UI, content production, or creative workflow platforms.

• Proven ability to combine strategic vision with hands-on execution across content creation, digital ecosystems, analytics, AI-driven workflows, and campaign execution.

• Experience building global messaging, content, or design systems that translate complex technical product portfolios into cohesive stories across multiple channels.

• Deep practical understanding of AI tools, generative workflows, and content automation platforms, with the ability to operationalize them for marketing teams.

• Strong cross-functional leadership skills, with experience aligning Product, Marketing, Sales, and GTM teams around a shared narrative and scalable content architecture.

• Strong eye for content layout, visual effectiveness, video production, and how B2B audiences consume content across different stages of the buyer journey.

• Hands-on leadership approach with the ability to break down silos, mentor teams, and set a high bar for creative and strategic execution.

The base salary for this role is between $144,000–$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is seeking a visionary Principal, AI GTM Excellence Leader reporting to the VP of Product Marketing, to transform and scale how our Product and Solution Marketing organization creates, delivers, and optimizes content. This highly visible role will act as a centralized Center of Excellence, leading the adoption of AI, scalable video, and innovative content strategies across the GTM organization.

This role is both strategic and hands-on. You will not only define the strategy, but also actively design, edit, and produce high-impact assets, including videos, animations, digital layouts, self-service content tools, and AI-enabled templates. The ideal candidate blends product marketing, content strategy, creative execution, AI fluency, and GTM operational scale.

In this role, you will:

• Lead the integration of AI-driven workflows across the PMM organization to improve productivity and expand the variety and volume of content outputs.

• Pioneer new strategies and operating models to scale video production and other high-impact digital assets.

• Build and deploy AI-enabled self-service content tools and templates that empower marketing, sales, and field teams while maintaining brand and messaging guardrails.

• Monitor emerging AI, content, and creative technology trends, and guide Product Marketing and Content teams on how to adopt them effectively.

• Actively create, edit, and produce top-tier deliverables, including videos, motion graphics, animations, and sophisticated digital layouts.

• Ensure content supports the full buyer journey, from web and digital campaigns to sales progression and closed-won opportunities.

• Develop and manage a scalable global network of content architects and production leaders who can translate complex product portfolios into clear, compelling stories and assets.

• Ensure AI-generated, self-served, and custom-built content aligns with Appian’s brand voice, messaging, and strategic positioning.

• Guide teams on the most effective layouts, formats, and delivery mechanisms to maximize audience engagement and market impact.

• Serve as a hands-on mentor, strategic advisor, and centralized resource across the PMM organization.

• Partner closely with product, marketing, and sales leadership to align teams around a shared GTM framework.

• Turn high-level strategy into measurable market impact, demand generation, and sales engagement.

Qualifications:

• 10–15+ years of senior-level experience in product marketing, content strategy, brand building, GTM leadership, or related roles.

• Demonstrated experience driving digital innovation, operational scale, and content transformation within a B2B or enterprise technology environment.

• Advanced, hands-on proficiency with creative technologies, including Adobe Creative Cloud tools such as Premiere Pro, After Effects, InDesign, Illustrator, and Photoshop.

• Experience with modern digital layout, UI, content production, or creative workflow platforms.

• Proven ability to combine strategic vision with hands-on execution across content creation, digital ecosystems, analytics, AI-driven workflows, and campaign execution.

• Experience building global messaging, content, or design systems that translate complex technical product portfolios into cohesive stories across multiple channels.

• Deep practical understanding of AI tools, generative workflows, and content automation platforms, with the ability to operationalize them for marketing teams.

• Strong cross-functional leadership skills, with experience aligning Product, Marketing, Sales, and GTM teams around a shared narrative and scalable content architecture.

• Strong eye for content layout, visual effectiveness, video production, and how B2B audiences consume content across different stages of the buyer journey.

• Hands-on leadership approach with the ability to break down silos, mentor teams, and set a high bar for creative and strategic execution.

The base salary for this role is between $144,000–$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is seeking a visionary Principal, AI GTM Excellence Leader reporting to the VP of Product Marketing, to transform and scale how our Product and Solution Marketing organization creates, delivers, and optimizes content. This highly visible role will act as a centralized Center of Excellence, leading the adoption of AI, scalable video, and innovative content strategies across the GTM organization.

This role is both strategic and hands-on. You will not only define the strategy, but also actively design, edit, and produce high-impact assets, including videos, animations, digital layouts, self-service content tools, and AI-enabled templates. The ideal candidate blends product marketing, content strategy, creative execution, AI fluency, and GTM operational scale.

In this role, you will:

• Lead the integration of AI-driven workflows across the PMM organization to improve productivity and expand the variety and volume of content outputs.

• Pioneer new strategies and operating models to scale video production and other high-impact digital assets.

• Build and deploy AI-enabled self-service content tools and templates that empower marketing, sales, and field teams while maintaining brand and messaging guardrails.

• Monitor emerging AI, content, and creative technology trends, and guide Product Marketing and Content teams on how to adopt them effectively.

• Actively create, edit, and produce top-tier deliverables, including videos, motion graphics, animations, and sophisticated digital layouts.

• Ensure content supports the full buyer journey, from web and digital campaigns to sales progression and closed-won opportunities.

• Develop and manage a scalable global network of content architects and production leaders who can translate complex product portfolios into clear, compelling stories and assets.

• Ensure AI-generated, self-served, and custom-built content aligns with Appian’s brand voice, messaging, and strategic positioning.

• Guide teams on the most effective layouts, formats, and delivery mechanisms to maximize audience engagement and market impact.

• Serve as a hands-on mentor, strategic advisor, and centralized resource across the PMM organization.

• Partner closely with product, marketing, and sales leadership to align teams around a shared GTM framework.

• Turn high-level strategy into measurable market impact, demand generation, and sales engagement.

Qualifications:

• 10–15+ years of senior-level experience in product marketing, content strategy, brand building, GTM leadership, or related roles.

• Demonstrated experience driving digital innovation, operational scale, and content transformation within a B2B or enterprise technology environment.

• Advanced, hands-on proficiency with creative technologies, including Adobe Creative Cloud tools such as Premiere Pro, After Effects, InDesign, Illustrator, and Photoshop.

• Experience with modern digital layout, UI, content production, or creative workflow platforms.

• Proven ability to combine strategic vision with hands-on execution across content creation, digital ecosystems, analytics, AI-driven workflows, and campaign execution.

• Experience building global messaging, content, or design systems that translate complex technical product portfolios into cohesive stories across multiple channels.

• Deep practical understanding of AI tools, generative workflows, and content automation platforms, with the ability to operationalize them for marketing teams.

• Strong cross-functional leadership skills, with experience aligning Product, Marketing, Sales, and GTM teams around a shared narrative and scalable content architecture.

• Strong eye for content layout, visual effectiveness, video production, and how B2B audiences consume content across different stages of the buyer journey.

• Hands-on leadership approach with the ability to break down silos, mentor teams, and set a high bar for creative and strategic execution.

The base salary for this role is between $144,000–$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is seeking a visionary Principal, AI GTM Excellence Leader reporting to the VP of Product Marketing, to transform and scale how our Product and Solution Marketing organization creates, delivers, and optimizes content. This highly visible role will act as a centralized Center of Excellence, leading the adoption of AI, scalable video, and innovative content strategies across the GTM organization.

This role is both strategic and hands-on. You will not only define the strategy, but also actively design, edit, and produce high-impact assets, including videos, animations, digital layouts, self-service content tools, and AI-enabled templates. The ideal candidate blends product marketing, content strategy, creative execution, AI fluency, and GTM operational scale.

In this role, you will:

• Lead the integration of AI-driven workflows across the PMM organization to improve productivity and expand the variety and volume of content outputs.

• Pioneer new strategies and operating models to scale video production and other high-impact digital assets.

• Build and deploy AI-enabled self-service content tools and templates that empower marketing, sales, and field teams while maintaining brand and messaging guardrails.

• Monitor emerging AI, content, and creative technology trends, and guide Product Marketing and Content teams on how to adopt them effectively.

• Actively create, edit, and produce top-tier deliverables, including videos, motion graphics, animations, and sophisticated digital layouts.

• Ensure content supports the full buyer journey, from web and digital campaigns to sales progression and closed-won opportunities.

• Develop and manage a scalable global network of content architects and production leaders who can translate complex product portfolios into clear, compelling stories and assets.

• Ensure AI-generated, self-served, and custom-built content aligns with Appian’s brand voice, messaging, and strategic positioning.

• Guide teams on the most effective layouts, formats, and delivery mechanisms to maximize audience engagement and market impact.

• Serve as a hands-on mentor, strategic advisor, and centralized resource across the PMM organization.

• Partner closely with product, marketing, and sales leadership to align teams around a shared GTM framework.

• Turn high-level strategy into measurable market impact, demand generation, and sales engagement.

Qualifications:

• 10–15+ years of senior-level experience in product marketing, content strategy, brand building, GTM leadership, or related roles.

• Demonstrated experience driving digital innovation, operational scale, and content transformation within a B2B or enterprise technology environment.

• Advanced, hands-on proficiency with creative technologies, including Adobe Creative Cloud tools such as Premiere Pro, After Effects, InDesign, Illustrator, and Photoshop.

• Experience with modern digital layout, UI, content production, or creative workflow platforms.

• Proven ability to combine strategic vision with hands-on execution across content creation, digital ecosystems, analytics, AI-driven workflows, and campaign execution.

• Experience building global messaging, content, or design systems that translate complex technical product portfolios into cohesive stories across multiple channels.

• Deep practical understanding of AI tools, generative workflows, and content automation platforms, with the ability to operationalize them for marketing teams.

• Strong cross-functional leadership skills, with experience aligning Product, Marketing, Sales, and GTM teams around a shared narrative and scalable content architecture.

• Strong eye for content layout, visual effectiveness, video production, and how B2B audiences consume content across different stages of the buyer journey.

• Hands-on leadership approach with the ability to break down silos, mentor teams, and set a high bar for creative and strategic execution.

#LI-MB1

Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.

Key Responsibilities

Email Strategy & Governance:

• Develop and implement a comprehensive global email marketing strategy, including rules for audience targeting and send cadences.
• Establish and manage complex list hierarchies, suppression rules, and exclusion logic to prevent database fatigue.
• Oversee the end-to-end email content calendar to ensure alignment with overall marketing and business objectives.

Nurture Program Development:

• Architect and optimize automated nurture series that align with the global marketing campaign strategy and buyer journey.
• Collaborate with Global Campaign Managers to ensure email nurtures are integrated into larger, cross-functional marketing initiatives.
• Utilize data-driven insights from email campaigns to influence future campaign themes and audience segmentation.

Deliverability & Domain Health:

• Manage and protect global domain health, including monitoring opt-in/opt-out trends and managing batch sending protocols.
• Ensure compliance with global data privacy regulations, such as GDPR and CCPA, across all email communications.
• Conduct regular audits of email deliverability and performance, identifying areas for technical optimization.

Cross-Functional Leadership:

• Provide strategic guidance to team members responsible for point-in-time and nurture email execution.
• Collaborate with marketing operations to ensure seamless data flow between Marketo and other sales enablement tools.

About You

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 7+ years of related experience in email marketing, with a deep focus on B2B technology.
• Technical Expertise: Advanced, hands-on experience with Marketo is a must.
• Strategic Mindset: Proven track record of developing global email strategies and managing complex automation workflows.
• Analytical Skills: Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team.
• Communication: Excellent written and verbal communication skills, with a focus on stakeholder management and enablement.

The base salary for this role is between $100,000–$200,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1 

Appian is seeking a highly organized and cross-functional Launch Manager to drive the planning, coordination, and execution of both product launches and strategic go-to-market initiatives across the business.

This role serves as the central orchestrator of marketing activities across Product and Solutions Marketing, Field Marketing, Digital Marketing, and Communications. The Launch Manager will ensure segment-specific strategies, regional plans, and business initiatives are unified into a cohesive, insight-driven go-to-market execution plan.

This role goes beyond traditional product launches, owning the rollout of key business initiatives such as new solutions, market expansions, pricing and packaging updates, and GTM transformations.

While we would prefer this role to be based out of our HQ in McLean, VA, we will evaluate qualified remote candidates. Regardless of location, working hours will be Eastern Time to align with core Marketing and Product Management teams.

In this role, you will:

• Own the end-to-end launch strategy and execution for new product and services releases, solution launches, and strategic initiatives such as new GTM motions, pricing and packaging updates, domain expansion, and rebranding efforts.
• Establish a consistent launch framework that can scale across both product and non-product initiatives.
• Define launch tiers, success criteria, and governance models based on initiative complexity, business impact, and cross-functional dependencies.
• Consolidate segment plans from Product Marketing and Solutions Marketing into a unified launch plan.
• Integrate global launch strategy with regional execution plans in partnership with Field Marketing.
• Act as the primary liaison between Marketing and the Product Launch team within Product Management.
• Partner with Field Marketing to align launches with regional plans, targets, market dynamics, localization needs, and activation strategies.
• Coordinate across key stakeholders, including Product and Solutions Marketing, Field Marketing, Digital Marketing, Marketing Operations, Communications, and Product Launch.
• Build and maintain comprehensive launch plans, timelines, dependency trackers, and readiness plans.
• Run launch governance, including regular cross-functional syncs, executive updates, readiness reviews, and risk mitigation discussions.
• Identify risks, dependencies, and gaps, and proactively drive resolution to keep launches on track.
• Drive end-to-end readiness across all channels and regions, ensuring consistent execution while allowing for regional flexibility.
• Define and track KPIs for product launches and strategic initiatives.
• Build and deliver performance reporting using tools such as Marketo, Tableau, and Salesforce.
• Analyze launch performance across segments, regions, campaigns, and pipeline contribution.
• Provide actionable insights to Product Marketing and Solutions Marketing leads on segment performance, geographic trends, initiative effectiveness, pipeline contribution, and conversion trends.
• Partner with Field Marketing to evaluate regional performance against targets and optimize future execution.
• Lead post-launch and post-initiative retrospectives to identify opportunities to improve launch processes, cross-functional alignment, regional activation, and measurement frameworks.
• Build scalable best practices for repeatable, high-impact launches and strategic initiative rollouts.

Qualifications:

• 7–12 years of experience in product marketing, program management, launch management, go-to-market operations, or related GTM leadership roles.
• Experience managing both product launches and cross-functional business initiatives or transformations.
• Strong experience working with Field Marketing in a global organization.
• Hands-on experience with marketing automation and analytics tools, such as Marketo, Tableau, and Salesforce.
• Exceptional program and portfolio management skills, with the ability to manage multiple concurrent launches and initiatives.
• Strong cross-functional collaboration and influencing skills.
• Ability to synthesize complex inputs into clear, actionable plans.
• Analytical mindset with strong reporting and insight-generation capabilities.
• Experience connecting strategy to execution to performance measurement.
• Excellent communication and stakeholder management skills.
• Ability to operate effectively in fast-paced, evolving environments.

What success looks like:

• Product launches and strategic initiatives are consistently delivered on time and with high quality.
• Product, Marketing, Field, and regional teams are aligned on launch plans, dependencies, timelines, and success metrics.
• Leadership has clear visibility into launch readiness, risks, performance, and regional execution.
• Data-driven insights inform continuous improvement and future planning.
• The organization operates with a repeatable, scalable launch and initiative framework.

The base salary for this role is between $125,000–$250,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is seeking a highly organized and cross-functional Launch Manager to drive the planning, coordination, and execution of both product launches and strategic go-to-market initiatives across the business.

This role serves as the central orchestrator of marketing activities across Product and Solutions Marketing, Field Marketing, Digital Marketing, and Communications. The Launch Manager will ensure segment-specific strategies, regional plans, and business initiatives are unified into a cohesive, insight-driven go-to-market execution plan.

This role goes beyond traditional product launches, owning the rollout of key business initiatives such as new solutions, market expansions, pricing and packaging updates, and GTM transformations.

While we would prefer this role to be based out of our HQ in McLean, VA, we will evaluate qualified remote candidates. Regardless of location, working hours will be Eastern Time to align with core Marketing and Product Management teams.

In this role, you will:

• Own the end-to-end launch strategy and execution for new product and services releases, solution launches, and strategic initiatives such as new GTM motions, pricing and packaging updates, domain expansion, and rebranding efforts.
• Establish a consistent launch framework that can scale across both product and non-product initiatives.
• Define launch tiers, success criteria, and governance models based on initiative complexity, business impact, and cross-functional dependencies.
• Consolidate segment plans from Product Marketing and Solutions Marketing into a unified launch plan.
• Integrate global launch strategy with regional execution plans in partnership with Field Marketing.
• Act as the primary liaison between Marketing and the Product Launch team within Product Management.
• Partner with Field Marketing to align launches with regional plans, targets, market dynamics, localization needs, and activation strategies.
• Coordinate across key stakeholders, including Product and Solutions Marketing, Field Marketing, Digital Marketing, Marketing Operations, Communications, and Product Launch.
• Build and maintain comprehensive launch plans, timelines, dependency trackers, and readiness plans.
• Run launch governance, including regular cross-functional syncs, executive updates, readiness reviews, and risk mitigation discussions.
• Identify risks, dependencies, and gaps, and proactively drive resolution to keep launches on track.
• Drive end-to-end readiness across all channels and regions, ensuring consistent execution while allowing for regional flexibility.
• Define and track KPIs for product launches and strategic initiatives.
• Build and deliver performance reporting using tools such as Marketo, Tableau, and Salesforce.
• Analyze launch performance across segments, regions, campaigns, and pipeline contribution.
• Provide actionable insights to Product Marketing and Solutions Marketing leads on segment performance, geographic trends, initiative effectiveness, pipeline contribution, and conversion trends.
• Partner with Field Marketing to evaluate regional performance against targets and optimize future execution.
• Lead post-launch and post-initiative retrospectives to identify opportunities to improve launch processes, cross-functional alignment, regional activation, and measurement frameworks.
• Build scalable best practices for repeatable, high-impact launches and strategic initiative rollouts.

Qualifications:

• 7–12 years of experience in product marketing, program management, launch management, go-to-market operations, or related GTM leadership roles.
• Experience managing both product launches and cross-functional business initiatives or transformations.
• Strong experience working with Field Marketing in a global organization.
• Hands-on experience with marketing automation and analytics tools, such as Marketo, Tableau, and Salesforce.
• Exceptional program and portfolio management skills, with the ability to manage multiple concurrent launches and initiatives.
• Strong cross-functional collaboration and influencing skills.
• Ability to synthesize complex inputs into clear, actionable plans.
• Analytical mindset with strong reporting and insight-generation capabilities.
• Experience connecting strategy to execution to performance measurement.
• Excellent communication and stakeholder management skills.
• Ability to operate effectively in fast-paced, evolving environments.

What success looks like:

• Product launches and strategic initiatives are consistently delivered on time and with high quality.
• Product, Marketing, Field, and regional teams are aligned on launch plans, dependencies, timelines, and success metrics.
• Leadership has clear visibility into launch readiness, risks, performance, and regional execution.
• Data-driven insights inform continuous improvement and future planning.
• The organization operates with a repeatable, scalable launch and initiative framework.

The base salary for this role is between $125,000–$250,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is seeking a highly organized and cross-functional Launch Manager to drive the planning, coordination, and execution of both product launches and strategic go-to-market initiatives across the business.

This role serves as the central orchestrator of marketing activities across Product and Solutions Marketing, Field Marketing, Digital Marketing, and Communications. The Launch Manager will ensure segment-specific strategies, regional plans, and business initiatives are unified into a cohesive, insight-driven go-to-market execution plan.

This role goes beyond traditional product launches, owning the rollout of key business initiatives such as new solutions, market expansions, pricing and packaging updates, and GTM transformations.

While we would prefer this role to be based out of our HQ in McLean, VA, we will evaluate qualified remote candidates. Regardless of location, working hours will be Eastern Time to align with core Marketing and Product Management teams.

In this role, you will:

• Own the end-to-end launch strategy and execution for new product and services releases, solution launches, and strategic initiatives such as new GTM motions, pricing and packaging updates, domain expansion, and rebranding efforts.
• Establish a consistent launch framework that can scale across both product and non-product initiatives.
• Define launch tiers, success criteria, and governance models based on initiative complexity, business impact, and cross-functional dependencies.
• Consolidate segment plans from Product Marketing and Solutions Marketing into a unified launch plan.
• Integrate global launch strategy with regional execution plans in partnership with Field Marketing.
• Act as the primary liaison between Marketing and the Product Launch team within Product Management.
• Partner with Field Marketing to align launches with regional plans, targets, market dynamics, localization needs, and activation strategies.
• Coordinate across key stakeholders, including Product and Solutions Marketing, Field Marketing, Digital Marketing, Marketing Operations, Communications, and Product Launch.
• Build and maintain comprehensive launch plans, timelines, dependency trackers, and readiness plans.
• Run launch governance, including regular cross-functional syncs, executive updates, readiness reviews, and risk mitigation discussions.
• Identify risks, dependencies, and gaps, and proactively drive resolution to keep launches on track.
• Drive end-to-end readiness across all channels and regions, ensuring consistent execution while allowing for regional flexibility.
• Define and track KPIs for product launches and strategic initiatives.
• Build and deliver performance reporting using tools such as Marketo, Tableau, and Salesforce.
• Analyze launch performance across segments, regions, campaigns, and pipeline contribution.
• Provide actionable insights to Product Marketing and Solutions Marketing leads on segment performance, geographic trends, initiative effectiveness, pipeline contribution, and conversion trends.
• Partner with Field Marketing to evaluate regional performance against targets and optimize future execution.
• Lead post-launch and post-initiative retrospectives to identify opportunities to improve launch processes, cross-functional alignment, regional activation, and measurement frameworks.
• Build scalable best practices for repeatable, high-impact launches and strategic initiative rollouts.

Qualifications:

• 7–12 years of experience in product marketing, program management, launch management, go-to-market operations, or related GTM leadership roles.
• Experience managing both product launches and cross-functional business initiatives or transformations.
• Strong experience working with Field Marketing in a global organization.
• Hands-on experience with marketing automation and analytics tools, such as Marketo, Tableau, and Salesforce.
• Exceptional program and portfolio management skills, with the ability to manage multiple concurrent launches and initiatives.
• Strong cross-functional collaboration and influencing skills.
• Ability to synthesize complex inputs into clear, actionable plans.
• Analytical mindset with strong reporting and insight-generation capabilities.
• Experience connecting strategy to execution to performance measurement.
• Excellent communication and stakeholder management skills.
• Ability to operate effectively in fast-paced, evolving environments.

What success looks like:

• Product launches and strategic initiatives are consistently delivered on time and with high quality.
• Product, Marketing, Field, and regional teams are aligned on launch plans, dependencies, timelines, and success metrics.
• Leadership has clear visibility into launch readiness, risks, performance, and regional execution.
• Data-driven insights inform continuous improvement and future planning.
• The organization operates with a repeatable, scalable launch and initiative framework.

#LI-MB1

Appian is seeking a highly organized and cross-functional Launch Manager to drive the planning, coordination, and execution of both product launches and strategic go-to-market initiatives across the business.

This role serves as the central orchestrator of marketing activities across Product and Solutions Marketing, Field Marketing, Digital Marketing, and Communications. The Launch Manager will ensure segment-specific strategies, regional plans, and business initiatives are unified into a cohesive, insight-driven go-to-market execution plan.

This role goes beyond traditional product launches, owning the rollout of key business initiatives such as new solutions, market expansions, pricing and packaging updates, and GTM transformations.

While we would prefer this role to be based out of our HQ in McLean, VA, we will evaluate qualified remote candidates. Regardless of location, working hours will be Eastern Time to align with core Marketing and Product Management teams.

In this role, you will:

• Own the end-to-end launch strategy and execution for new product and services releases, solution launches, and strategic initiatives such as new GTM motions, pricing and packaging updates, domain expansion, and rebranding efforts.
• Establish a consistent launch framework that can scale across both product and non-product initiatives.
• Define launch tiers, success criteria, and governance models based on initiative complexity, business impact, and cross-functional dependencies.
• Consolidate segment plans from Product Marketing and Solutions Marketing into a unified launch plan.
• Integrate global launch strategy with regional execution plans in partnership with Field Marketing.
• Act as the primary liaison between Marketing and the Product Launch team within Product Management.
• Partner with Field Marketing to align launches with regional plans, targets, market dynamics, localization needs, and activation strategies.
• Coordinate across key stakeholders, including Product and Solutions Marketing, Field Marketing, Digital Marketing, Marketing Operations, Communications, and Product Launch.
• Build and maintain comprehensive launch plans, timelines, dependency trackers, and readiness plans.
• Run launch governance, including regular cross-functional syncs, executive updates, readiness reviews, and risk mitigation discussions.
• Identify risks, dependencies, and gaps, and proactively drive resolution to keep launches on track.
• Drive end-to-end readiness across all channels and regions, ensuring consistent execution while allowing for regional flexibility.
• Define and track KPIs for product launches and strategic initiatives.
• Build and deliver performance reporting using tools such as Marketo, Tableau, and Salesforce.
• Analyze launch performance across segments, regions, campaigns, and pipeline contribution.
• Provide actionable insights to Product Marketing and Solutions Marketing leads on segment performance, geographic trends, initiative effectiveness, pipeline contribution, and conversion trends.
• Partner with Field Marketing to evaluate regional performance against targets and optimize future execution.
• Lead post-launch and post-initiative retrospectives to identify opportunities to improve launch processes, cross-functional alignment, regional activation, and measurement frameworks.
• Build scalable best practices for repeatable, high-impact launches and strategic initiative rollouts.

Qualifications:

• 7–12 years of experience in product marketing, program management, launch management, go-to-market operations, or related GTM leadership roles.
• Experience managing both product launches and cross-functional business initiatives or transformations.
• Strong experience working with Field Marketing in a global organization.
• Hands-on experience with marketing automation and analytics tools, such as Marketo, Tableau, and Salesforce.
• Exceptional program and portfolio management skills, with the ability to manage multiple concurrent launches and initiatives.
• Strong cross-functional collaboration and influencing skills.
• Ability to synthesize complex inputs into clear, actionable plans.
• Analytical mindset with strong reporting and insight-generation capabilities.
• Experience connecting strategy to execution to performance measurement.
• Excellent communication and stakeholder management skills.
• Ability to operate effectively in fast-paced, evolving environments.

What success looks like:

• Product launches and strategic initiatives are consistently delivered on time and with high quality.
• Product, Marketing, Field, and regional teams are aligned on launch plans, dependencies, timelines, and success metrics.
• Leadership has clear visibility into launch readiness, risks, performance, and regional execution.
• Data-driven insights inform continuous improvement and future planning.
• The organization operates with a repeatable, scalable launch and initiative framework.

The base salary for this role is between $125,000–$250,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

#LI-MB1

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Senior Advisory Solutions Consultant - Federal Civilian

Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

SC 2.0 is the engine powering our vision. Appian’s Sales Solutions Consulting team is in the midst of an exciting transformation—redefining what it means to be a trusted advisor in today’s fast-paced, mission-driven environment. Our SCs don’t just demo features—they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here 

You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here

Appian’s Game Changing Sales Solutions Consulting Team - Do you enjoy solutioning with an award winning technology? Do you like working alongside the smartest and most creative people in the tech industry? Ready to take your career to the next level and have a tremendous amount of fun in the process? Come and join one of the most exciting, energetic and emerging areas of Appian that is poised to fuel the next stage of growth of this ambitious company and your career: Sales Solutions Consulting. The Global Sales Solutions Consulting organization at Appian is a team like no other out there. We are self-starters that are passionate about our mission and are redefining what it means to work in the Pre-Sales or Sale Engineering profession. Whether you are a seasoned veteran of Solution Consulting for many years or looking to pursue a new career in this area, this is THE TEAM…..THE COMPANY and THE MOVEMENT you want to be a part of. Appian Solution Consulting starts with the “Why” behind the mission critical solutions that are driving success for our customers. Through a combination of creative persona-based storytelling, technical solutioning, and business consulting, Appian’s Solution Consultants are the driving force behind helping customers understand the business value that Appian’s technology can provide during the sales cycle and beyond. Appian’s Solution Consultants are the trusted advisors for customers, partners, sales, product, marketing and the company’s leadership. Join this exciting team today to begin fueling your career!

As a Senior Advisory Solutions Consultant - Department of War, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Basic qualifications:

• US Citizen
• DC Metro Area located
• Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or a related field
• 8+ years as a successful Pre-Sales Engineer OR 10+ years in a Professional Services/Consulting role that is client facing and involves sales scenarios 
• Willingness  to travel 50% to customer locations throughout the assigned region

What you'll be doing:

• Partner with Account Executives to achieve defined sales goals
• Lead efforts to ensure the delivery of all technical resources into the sales campaigns
  Propose technical and creative business solutions in support of sales activities
• Design and deliver high quality technical Proof of Concepts for prospective customers
• Present technical and business aspects of proposed solutions to a C-Level audience
• Represent Appian’s product to customers and at field events such as conferences, summits, seminars, etc.
• Assist with the radiation strategy within the target accounts by building customer relationships
• Manage target accounts that may span multiple Account Executives
• Work with colleagues across the organization to receive the support needed to accomplish the technical goals
• Willingness to travel up to 50% to customer locations throughout the assigned region
  
  

To be successful in this role, you need:

Core Capabilities/Mindset

• Customer-obsessed mindset with a willingness to travel up to 50% to engage directly with clients, build trusted relationships, and ensure Appian solutions align with their strategic objectives.
• Exceptional communication and influencing skills, with the ability to uncover and understand business objectives, engage executives and technical decision makers, lead strategic discussions, and resolve technical concerns to advance customer outcomes.
• Translate business objectives and requirements into solution designs that clearly demonstrate how Appian addresses strategic challenges.
• Act as a true co-seller with Account Executives, sharing accountability for planning, pipeline health, opportunity qualification, and revenue contribution.
  Facilitate customer roadmaps and transformation workshops with senior stakeholders.

Technical Capabilities

• Understand customer IT and business landscapes (ERP, CRM, data, workflow, AI, partner solutions).
• Design architectures that integrate Appian seamlessly into existing enterprise environments to extend value and accelerate ROI.
• Deliver persona-based, outcome-oriented demos and narratives that connect Appian capabilities to measurable ROI.
• Lead disciplined customer evaluations (POCs/POVs) with clear executive sponsorship, written success criteria, and measurable outcomes.
• Develop and contribute reusable assets including demos, architectural blueprints, frameworks, and customer success stories to global repositories for reuse.
  
  

Preferred skills:

• Bachelor's degree in a related field
• Strong experience as a successful Pre-Sales Engineer OR a Professional Services/Consulting role that is client facing and involves sales scenarios - Able to do custom POCs and demos
• Ability to strategically problem solve by thinking outside of the box is required daily
• Technical depth to respond to all functional and technical elements of RFIs/RFPs
• Proven success conveying customer requirements to Product Management teams
• Familiarity with Business Process Management Platforms, or Application Development Platforms is a plus
• Recent experience programming within a modern web or enterprise development systems
•  Familiarity in production environments (application servers, web servers, databases)
• Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design

Senior Advisory Solutions Consultant - Department of War 

Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

SC 2.0 is the engine powering our vision. Appian’s Sales Solutions Consulting team is in the midst of an exciting transformation—redefining what it means to be a trusted advisor in today’s fast-paced, mission-driven environment. Our SCs don’t just demo features—they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here 

You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here

Appian’s Game Changing Sales Solutions Consulting Team - Do you enjoy solutioning with an award winning technology? Do you like working alongside the smartest and most creative people in the tech industry? Ready to take your career to the next level and have a tremendous amount of fun in the process? Come and join one of the most exciting, energetic and emerging areas of Appian that is poised to fuel the next stage of growth of this ambitious company and your career: Sales Solutions Consulting. The Global Sales Solutions Consulting organization at Appian is a team like no other out there. We are self-starters that are passionate about our mission and are redefining what it means to work in the Pre-Sales or Sale Engineering profession. Whether you are a seasoned veteran of Solution Consulting for many years or looking to pursue a new career in this area, this is THE TEAM…..THE COMPANY and THE MOVEMENT you want to be a part of. Appian Solution Consulting starts with the “Why” behind the mission critical solutions that are driving success for our customers. Through a combination of creative persona-based storytelling, technical solutioning, and business consulting, Appian’s Solution Consultants are the driving force behind helping customers understand the business value that Appian’s technology can provide during the sales cycle and beyond. Appian’s Solution Consultants are the trusted advisors for customers, partners, sales, product, marketing and the company’s leadership. Join this exciting team today to begin fueling your career!

As a Senior Advisory Solutions Consultant - Department of War, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Basic qualifications:

• US Citizen
• DC Metro Area located
• Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or a related field
• 8+ years as a successful Pre-Sales Engineer OR 10+ years in a Professional Services/Consulting role that is client facing and involves sales scenarios 
• Willingness  to travel 50% to customer locations throughout the assigned region

What you'll be doing:

• Partner with Account Executives to achieve defined sales goals
• Lead efforts to ensure the delivery of all technical resources into the sales campaigns
  Propose technical and creative business solutions in support of sales activities
• Design and deliver high quality technical Proof of Concepts for prospective customers
• Present technical and business aspects of proposed solutions to a C-Level audience
• Represent Appian’s product to customers and at field events such as conferences, summits, seminars, etc.
• Assist with the radiation strategy within the target accounts by building customer relationships
• Manage target accounts that may span multiple Account Executives
• Work with colleagues across the organization to receive the support needed to accomplish the technical goals
• Willingness to travel up to 50% to customer locations throughout the assigned region
  
  

To be successful in this role, you need:

Core Capabilities/Mindset

• Customer-obsessed mindset with a willingness to travel up to 50% to engage directly with clients, build trusted relationships, and ensure Appian solutions align with their strategic objectives.
• Exceptional communication and influencing skills, with the ability to uncover and understand business objectives, engage executives and technical decision makers, lead strategic discussions, and resolve technical concerns to advance customer outcomes.
• Translate business objectives and requirements into solution designs that clearly demonstrate how Appian addresses strategic challenges.
• Act as a true co-seller with Account Executives, sharing accountability for planning, pipeline health, opportunity qualification, and revenue contribution.
  Facilitate customer roadmaps and transformation workshops with senior stakeholders.
  
  

Technical Capabilities

• Understand customer IT and business landscapes (ERP, CRM, data, workflow, AI, partner solutions).
• Design architectures that integrate Appian seamlessly into existing enterprise environments to extend value and accelerate ROI.
• Deliver persona-based, outcome-oriented demos and narratives that connect Appian capabilities to measurable ROI.
• Lead disciplined customer evaluations (POCs/POVs) with clear executive sponsorship, written success criteria, and measurable outcomes.
• Develop and contribute reusable assets including demos, architectural blueprints, frameworks, and customer success stories to global repositories for reuse.
  
  

Preferred skills:

• Bachelor's degree in a related field
• Strong experience as a successful Pre-Sales Engineer OR a Professional Services/Consulting role that is client facing and involves sales scenarios - Able to do custom POCs and demos
• Ability to strategically problem solve by thinking outside of the box is required daily
• Technical depth to respond to all functional and technical elements of RFIs/RFPs
• Proven success conveying customer requirements to Product Management teams
• Familiarity with Business Process Management Platforms, or Application Development Platforms is a plus
• Recent experience programming within a modern web or enterprise development systems
•  Familiarity in production environments (application servers, web servers, databases)
• Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design

As the Strategic Operations Analyst, you are the connective tissue of the Business Technology (BT) department, reporting directly to the VP of BT. Operating at the intersection of technical execution and corporate strategy, your mission is to transform high-level vision into operational reality. You will serve as an accelerator for the BT department, enabling the VP to scale their impact by driving project accountability, optimizing departmental governance, and ensuring the technical roadmap is mathematically and strategically aligned with the company’s rapid growth. This role requires translating technical milestones into business value for executive stakeholders and removing operational friction to ensure that rapid growth does not lead to process debt, ultimately guaranteeing that all BT resources move the needle on the company’s Annual Operating Plan.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Key Responsibilities

• Lead complex, cross-functional projects that require a blend of technical fluency and business acumen.

• Drive projects to completion by managing stakeholders across all levels of the organization.

• Apply a numerical lens to project success. Define and track KPIs/SLAs to measure the ROI of BT initiatives and the efficiency of departmental output.

• Draft strategic documents, initiative plans, and operational plans. Prepare and refine executive presentations for the VP.

• Act as a filter and facilitator, helping the VP prioritize initiatives to ensure the roadmap stays aligned with broader business goals.

• Coordinate leadership meetings and department-wide "All Hands." Set rigorous agendas and track action items across technical workstreams to ensure nothing falls through the cracks.

• Provide oversight and management of vendor contracts, ensuring favorable terms and alignment with the BT budget and procurement standards.

• Take the lead in organizing departmental events, offsites, and major meetings that foster a high-performance culture.

• Serve as a primary point of contact for inter-departmental inquiries, ensuring the BT brand is professional, responsive, and strategic.

Qualifications & Skills

• 5+ years of experience in Project Management, Business Operations, or Chief of Staff roles, preferably within a high-growth SaaS or technology environment.

• Proven ability to draft strategy documents and contribute to long-term resource planning.

• Highly comfortable with data; able to build dashboards or models to track project health and departmental performance.

• Exceptional writing and presentation skills; ability to distill complex technical concepts into clear updates for non-technical executives.

• Experience navigating the ambiguity of a fast-growing company and the ability to pivot priorities as business needs evolve.

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns.

This role is based at our Mexico City office in Coyoacan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns
• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe 
• To tackle technical challenges and communicate your work across a variety of departments
• To have a strong interest in software development (but not wanting to focus on coding all day)
• To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
• To have an interest in data analytics
• To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)
• To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• To have an interest in or experience with systems administration (e.g. Linux, Windows)

Basic Qualifications:

• Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program 
• Proficiency in English and ability to converse in English in a business setting
• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)

For this position, we are targeting students who are currently enrolled in a Bachelor's/Master's program, or individuals who have recently graduated from university. If you are interested in applying, please submit a resume in English.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 1+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement 

#LI-KC1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

We are seeking a Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our Headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 1+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement 
• A government sponsored clearance at the Top Secret level or higher and willingness to work in a SCIF environment 

#LI-KC1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations..

We are seeking a Technical Implementation Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

#LI-KC1

The base salary for this role is between $75,000-$125,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations..

We are seeking a Technical Implementation Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

#LI-KC1

The base salary for this role is between $75,000-$125,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations..

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

The base salary for this role is between $75,000-$125,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations..

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

#LI-KC1

The Global Partner Experience Lead is a critical, high-visibility role responsible for defining and executing the end-to-end journey for Appian's global partner ecosystem. This leader acts as the central hub of partner enablement, ensuring Appian partners receive a consistent, friction-free experience, world-class enablement resources, and clear, accelerated paths to proficiency across their sales, technical pre-sales, and delivery functions.

You will establish the Partner Enablement Center of Excellence (CoE), strategically aligning enablement efforts across Sales, Solutions Consulting (Pre-Sales), Product, and Professional Services (Delivery) to maximize partner-led revenue, speed up time-to-productivity, and drive successful customer outcomes globally.

Key Responsibilities: 

As the leader of the Central Function, your responsibilities will focus on strategy, governance, experience design, and content curation:

• Strategy & Governance: Define the global Partner Experience & Enablement Charter, mission, and operating model. Establish and lead the Partner Enablement Council (PEC), managing the centralized strategy with decentralized content ownership.

• Partner Experience (PX) Design: Design and continuously map the partner's complete lifecycle and enablement journey (from recruitment to advanced competency). Ensure a unified, world-class digital experience through the Partner Portal/LMS and drive the adoption of new enablement technologies.

• Program Ownership: Design and manage foundational global programs, including the Global Partner Onboarding curriculum, the strategic Certification Frameworks tied to partner tiers, and the annual "Train-the-Channel" summit.

• Content Curation & Publishing: Own the centralized content taxonomy, version control, and publishing process. Act as the final quality gate to ensure all partner-facing content is accurate, consistent, and relevant.

• Metrics & Reporting: Own the top-level Enablement KPIs. Implement the reporting framework and regularly communicate partner experience impact and performance metrics to senior leadership and the Partner Channel organization.

About You:

• Bachelor’s Degree in a related field 

• 7+ years of progressive experience in Partner Enablement, Channel Sales Strategy, or Field Enablement within a high-growth SaaS or Enterprise Software company.

• 3+ years in a leadership role responsible for a global or centralized enablement function.

• Proven track record of designing, launching, and scaling complex global partner enablement programs (Onboarding, Certification, Tiered Requirements, Leveraging AI to Scale).

• Expertise in Partner Lifecycle Mapping and translating partner needs into high-impact enablement programs.

• Deep familiarity with LMS/Partner Portal/AI technologies and content management best practices (taxonomy, version control, Personalization, Scale).

• Exceptional leadership and communication skills, with the ability to lead, influence, and drive alignment across functional teams (Sales, Product, Services) in a dotted-line reporting structure across teams.

• Demonstrated ability to use data (KPIs, PSAT, Content Utilization) to measure program effectiveness and drive continuous improvement.

As a SOX (Sarbanes-Oxley Act) Compliance Manager, you will be responsible for overseeing and strengthening Appian’s controls to ensure accurate financial reporting as well as protecting our financial systems by driving SOX compliance across key business processes. You will collaborate with cross-functional partners to build and audit scalable Appian solutions that keep our controls robust in a fast-paced technology landscape. 

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

What you’ll be doing (i.e., job duties): 

• Define and maintain the enterprise SOX business process control framework, including scoping, risk assessment, control design standards, and documentation requirements.

• Ensure alignment of the SOX program with evolving business activities, new products, system changes, and external regulatory expectations.

• Oversee annual SOX risk assessment, scoping, and materiality determinations for business processes.

• Lead the design and implementation of key and non‑key business controls, including manual, automated, and IT‑dependent controls.

• Drive timely remediation of control deficiencies, including the design and implementation of sustainable corrective actions.

• Partner across all areas of the business, including Finance, Operations, and Technology

• Coordinate with internal and external auditors by serving as the primary liaison for SOX business controls and process testing, walkthroughs, and evidence requests. Align on testing strategies, reliance on management, and expectations for control operation and documentation.

• Drive continuous improvement and automation by seeking and identifying opportunities to streamline, standardize, and automate controls, reducing operational friction while maintaining control effectiveness. Champion data‑driven monitoring and analytics to enhance control precision and early‑issue detection.

What we look for in you (i.e., job requirements): 

• 5+ years of progressive experience in SOX, internal controls, internal audit, or risk management, with significant exposure to public company environments.

• Strong technical understanding of SOX 404, PCAOB standards, COSO framework, and best practices for business process control design and testing.

• Proven ability to work effectively with senior leaders (Controller, Head of Internal Audit, business and product leaders) and to influence without direct authority.

• Deep experience with core finance and operational processes (e.g., revenue recognition, financial reporting, procurement, disbursements, payroll, digital asset movement and safeguarding, etc.).

• Experience in managing key ITGCs and ITACs

• Excellent communication skills, with the ability to translate complex control concepts into clear, actionable guidance for non‑experts.

• Professional certification such as CPA, CA, CIA, CISA, or CRMA is preferred.

• Experience in high‑growth, technology‑driven or financial services / crypto / fintech companies preferred.

• Familiarity with ERP systems and subledgers, workflow tools, and control automation technologies (e.g., NetSuite, Workiva,  Workday, RPA, data analytics, continuous control monitoring, etc.).

Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.

Qualifications

• Experience developing and implementing global email marketing strategies, including audience targeting, send cadence, and governance.

• Strong understanding of list management, suppression rules, exclusion logic, and database fatigue prevention.

• Experience managing end-to-end email content calendars aligned to broader marketing and business objectives.

• Proven ability to architect and optimize automated nurture programs aligned to the buyer journey and campaign strategy.

• Experience partnering with Global Campaign Managers or cross-functional marketing teams to integrate email nurtures into larger campaign initiatives.

• Ability to use email performance data to influence campaign themes, audience segmentation, and future optimization.

• Strong understanding of email deliverability, domain health, opt-in/opt-out trends, and batch sending protocols.

• Knowledge of global data privacy regulations, including GDPR and CCPA.

• Experience conducting deliverability and performance audits to identify technical optimization opportunities.

• Ability to provide strategic guidance to team members executing point-in-time and nurture email campaigns.

• Experience collaborating with Marketing Operations to ensure clean data flow between Marketo and sales enablement tools.

Qualifications

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 7+ years of related experience in email marketing, with a deep focus on B2B technology.
• Technical Expertise: Advanced, hands-on experience with Marketo is a must.
• Strategic Mindset: Proven track record of developing global email strategies and managing complex automation workflows.
• Analytical Skills: Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team.
• Communication: Excellent written and verbal communication skills, with a focus on stakeholder management and enablement.

The base salary for this role is between $100,000–$200,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1 

Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.

Qualifications

• Experience developing and implementing global email marketing strategies, including audience targeting, send cadence, and governance.

• Strong understanding of list management, suppression rules, exclusion logic, and database fatigue prevention.

• Experience managing end-to-end email content calendars aligned to broader marketing and business objectives.

• Proven ability to architect and optimize automated nurture programs aligned to the buyer journey and campaign strategy.

• Experience partnering with Global Campaign Managers or cross-functional marketing teams to integrate email nurtures into larger campaign initiatives.

• Ability to use email performance data to influence campaign themes, audience segmentation, and future optimization.

• Strong understanding of email deliverability, domain health, opt-in/opt-out trends, and batch sending protocols.

• Knowledge of global data privacy regulations, including GDPR and CCPA.

• Experience conducting deliverability and performance audits to identify technical optimization opportunities.

• Ability to provide strategic guidance to team members executing point-in-time and nurture email campaigns.

• Experience collaborating with Marketing Operations to ensure clean data flow between Marketo and sales enablement tools.

Qualifications

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 7+ years of related experience in email marketing, with a deep focus on B2B technology.
• Technical Expertise: Advanced, hands-on experience with Marketo is a must.
• Strategic Mindset: Proven track record of developing global email strategies and managing complex automation workflows.
• Analytical Skills: Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team.
• Communication: Excellent written and verbal communication skills, with a focus on stakeholder management and enablement.

The base salary for this role is between $100,000–$200,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1 

Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.

Qualifications

• Experience developing and implementing global email marketing strategies, including audience targeting, send cadence, and governance.

• Strong understanding of list management, suppression rules, exclusion logic, and database fatigue prevention.

• Experience managing end-to-end email content calendars aligned to broader marketing and business objectives.

• Proven ability to architect and optimize automated nurture programs aligned to the buyer journey and campaign strategy.

• Experience partnering with Global Campaign Managers or cross-functional marketing teams to integrate email nurtures into larger campaign initiatives.

• Ability to use email performance data to influence campaign themes, audience segmentation, and future optimization.

• Strong understanding of email deliverability, domain health, opt-in/opt-out trends, and batch sending protocols.

• Knowledge of global data privacy regulations, including GDPR and CCPA.

• Experience conducting deliverability and performance audits to identify technical optimization opportunities.

• Ability to provide strategic guidance to team members executing point-in-time and nurture email campaigns.

• Experience collaborating with Marketing Operations to ensure clean data flow between Marketo and sales enablement tools.

Qualifications

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 7+ years of related experience in email marketing, with a deep focus on B2B technology.
• Technical Expertise: Advanced, hands-on experience with Marketo is a must.
• Strategic Mindset: Proven track record of developing global email strategies and managing complex automation workflows.
• Analytical Skills: Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team.
• Communication: Excellent written and verbal communication skills, with a focus on stakeholder management and enablement.

The base salary for this role is between $100,000–$200,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1 

Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.

Qualifications

• Experience developing and implementing global email marketing strategies, including audience targeting, send cadence, and governance.

• Strong understanding of list management, suppression rules, exclusion logic, and database fatigue prevention.

• Experience managing end-to-end email content calendars aligned to broader marketing and business objectives.

• Proven ability to architect and optimize automated nurture programs aligned to the buyer journey and campaign strategy.

• Experience partnering with Global Campaign Managers or cross-functional marketing teams to integrate email nurtures into larger campaign initiatives.

• Ability to use email performance data to influence campaign themes, audience segmentation, and future optimization.

• Strong understanding of email deliverability, domain health, opt-in/opt-out trends, and batch sending protocols.

• Knowledge of global data privacy regulations, including GDPR and CCPA.

• Experience conducting deliverability and performance audits to identify technical optimization opportunities.

• Ability to provide strategic guidance to team members executing point-in-time and nurture email campaigns.

• Experience collaborating with Marketing Operations to ensure clean data flow between Marketo and sales enablement tools.

Qualifications

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 7+ years of related experience in email marketing, with a deep focus on B2B technology.
• Technical Expertise: Advanced, hands-on experience with Marketo is a must.
• Strategic Mindset: Proven track record of developing global email strategies and managing complex automation workflows.
• Analytical Skills: Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team.
• Communication: Excellent written and verbal communication skills, with a focus on stakeholder management and enablement.

The base salary for this role is between $100,000–$200,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1 

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

Required Qualifications

Education:

• A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
• Knowledge of Appian is desirable.

Experience:

• 15+ years of experience in software engineering.
• Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
• AI/ML adoption.
• Proven experience leading development teams.
• Strong knowledge of enterprise application architecture.
• Leading engineering teams and managers.

Technical Skills:

• Deep Understanding software engineering, Algorithms and Data Structures
• Experience in AI Adoptability and usage and ML is highly desirable
• Proficiency in any programming Language (Java, C++, Python, other programming languages)
• Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
• Familiarity with GPU computing and hybrid CPU/GPU architectures.
• Strong grasp of software development best practices, CI/CD, and DevOps principles.

Role Overview

As the most senior Individual Contributor (IC) in our Chennai office, you will serve as the site’s Technical North Star and strategic engineering partner. Reporting directly to the VP of Engineering, you are the steward of our technical excellence, responsible for defining high-level architectural direction and maintaining a world-class engineering bar across all local domains.

This is a force multiplier role. You are not just a lead developer; you are the person who ensures our regional engineering efforts align with global business goals. You will provide the technical cohesion necessary to build scalable, secure, and and operationally elite systems while mentoring the next generation of high-level individual contributors.

Key Responsibilities

• Architectural Stewardship: Own the high-level technical roadmap for the Chennai site. Lead the transition of core engines and large-scale monoliths into modern, distributed, cloud-native ecosystems.

• Engineering Standards: Drive site-wide quality through rigorous design reviews and the establishment of technical tenets that prioritize long-term system health over short-term delivery.

• AI-First Evolution: Design and implement automation-led architectures and AI-integrated workflows to enhance both engineering velocity and product intelligence.

• Principal Mentorship: Act as the primary mentor for Staff and Principal-level ICs, guiding them through complex system trade-offs and career growth toward organizational leadership.

• Strategic Advisory: Partner with the VP of Engineering to identify technical risks, bridge platform gaps, and ensure the Chennai office operates as a global center of innovation.

• Cross-Domain Cohesion: Facilitate technical councils and RFC processes to ensure architectural consistency and knowledge sharing across disparate product teams.

Required Experience & Skills

• 15+ Years of Systems Engineering: A deep history of designing, deploying, and maintaining high-traffic, large-scale software systems.

• Organizational Influence: Proven ability to shift the technical trajectory of multiple teams or business units without direct reporting authority.

• Architectural Mastery: Expert-level knowledge of distributed systems, cloud-native patterns, and microservices at global scale.

• Systems Thinking: An "automation-first" mindset with experience integrating AI/ML or advanced CI/CD into the core development lifecycle.

• Data-Driven Leadership: Ability to drive consensus among senior stakeholders using objective architectural principles and technical merit.

Preferred Qualifications

• Global Scale Experience: Previous experience operating at a Staff+ or Principal level within a global engineering organization, impacting multi-region infrastructures.

• Modernization Track Record: Demonstrated success in re-architecting legacy core engines into high-performance, modular platforms.

• Technical Community Leader: Experience building internal engineering cultures, from hosting deep-dive sessions to formalizing site-wide RFC standards.

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

We are seeking an Account Executive to lead Commercial / Insurance Sales across the United States. This role is responsible for navigating all steps of sales cycles, including leading a geographic territory, building prospective top of funnel activity, while effectively managing a complex sales cycle to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems

• Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge

• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 

• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals

• Actively seeking to understand industry trends to help position against competitors

Basic qualifications: 

• 5+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies to Commercial and Insurance or Financial Services clients

• History of consistent quota achievement

• Prior experience in winning  new customer logos

• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

• Bachelors Degree in a relevant field

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

As a DevOps Engineer, you will be a valuable member of our Federal Customer Success team, contributing to the operation and scaling of the Appian platform for our clients. You will be developing expertise in Appian platform management and gaining experience in supporting business process applications. You will interact with customers to provide technical support.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

Responsibilities:

• Participate in the installation, operation, and scaling of the Appian platform.

• Develop expertise in Appian technical skills and apply them to support customer environments.

• Provide exceptional customer interaction (verbal and written) with increasing independence.

• Gain experience in systems administration (e.g., Linux, Windows) with IaaS Solutions (e.g., Amazon Web Services, Google Compute Engine, or Microsoft Azure)2 . Experience with administering and managing an on-prem installation of an Appian environment is a plus

• Administer one or more RDMS platforms (e.g., MySql, Oracle, DB2, SQL Server, Postgres, MariaDB) with increasing independence. 

• Utilize programming/scripting skills (e.g., Java, Javascript, BASH, Perl, Ruby, C#, PHP) to support platform operations. 

• Develop an understanding of business processes within our clients' industries. 

• Exposure to Kubernetes is a plus

Basic Qualifications:

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar field. 

• Approximately 2-4 years of experience in IT systems administration, building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services. 

• US Citizenship - candidates being considered for Public Sector roles must be a U.S. citizen and be able to obtain and maintain a security clearance (level may vary). 

• CompTIA Security+ certification required prior to or directly following onboarding.

About the Team At Business Technology, we use Appian to run Appian. We are launching our first internal AI team to build the foundation for how our global company works. This team won't just use AI, they will build the brain of the enterprise, spanning everything from predictive intelligence in our data warehouse to the GenAI infrastructure that powers our internal autonomous agents.

We are hiring a founding group of engineers to kickstart this mission. As an AI Engineer on this team, you won’t be maintaining legacy systems; you’ll be building from the ground up. You will own the full spectrum of AI: crafting predictive ML models to find insights in our data warehouse and architecting GenAI systems that allow any employee to interact with enterprise knowledge through intelligent agents.

If you want to be part of the original team that defines internal AI for a leading automation company, this is your moment.

PLEASE NOTE: This is a midlevel role and is aimed at people with 3+ years experience

What you’ll do:

• Build the AI Platform: Design, deploy, and scale GenAI infrastructure on GCP Vertex AI (preferred) or AWS Bedrock.
• Build & Operate MCP Servers: Develop and maintain Model Context Protocol (MCP) servers that expose enterprise systems (databases, APIs, internal tools) as structured, AI-consumable capabilities.
• Design the Tool Layer: Build the tool registry and invocation framework that allows agents to interact with internal systems safely and reliably including schema design, access controls, and error handling.
• Engineer Agent-to-Agent Infrastructure: Architect the communication and coordination layer that allows specialized agents to delegate tasks, share context, and compose into larger autonomous workflows.
• Own the Retrieval Layer: Architect and operate RAG systems, including vector stores, embedding pipelines, chunking strategies, and retrieval evaluation frameworks.
• Establish AI Reliability: Instrument AI systems with logging, tracing, latency monitoring, and evaluation hooks so agents can be trusted, debugged, and improved in production.

Required Qualifications:

• AI Infrastructure Experience: Professional experience building and deploying production-grade GenAI systems on GCP Vertex AI or AWS Bedrock including LLM APIs, agent frameworks, and RAG pipelines.
• Python Mastery: Deep proficiency in Python and common AI/ML libraries (e.g., LangChain, LlamaIndex, OpenAI SDK, Google Cloud AI SDK).
• Agentic Systems: Hands-on experience building multi-step, tool-calling AI agents that operate reliably in production including tool schema design, structured outputs, and failure handling.
• MCP or Tool Protocol Experience: Familiarity with Model Context Protocol (MCP) or equivalent patterns for exposing enterprise resources to AI systems as callable, permissioned tools.
• Vector & Retrieval Systems: Experience with vector databases (Pinecone, pgvector, or similar) and embedding-based retrieval at scale.
• Technical Foundation: B.S. in Computer Science, Engineering, or a related technical field.
• The Pioneer Mindset: A self-starter who is excited to be part of a "first-of-its-kind" team and thrives in environments where you are building the playbook.

Preferred Qualifications:

• Multi-Agent Architectures: Experience designing orchestrator/subagent patterns, agent handoff protocols, or systems where multiple AI models coordinate to complete complex tasks (e.g., using frameworks like LangGraph, CrewAI, or AutoGen).
• AI Observability: Experience with LLM evaluation frameworks, prompt regression testing, or agent trace monitoring (e.g. custom eval pipelines).
• Data Warehouse Integration: Familiarity with SQL and pulling data from Snowflake or BigQuery to ground AI agents in live business context.
• Appian Exposure: Experience with the Appian platform or interest in integrating AI agents into low-code automation workflows.
• Predictive ML (Nice to Have): Some familiarity with ML fundamentals is a plus, but not a focus of this role.

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  

Appian is seeking an experienced Capture Director to work alongside our Department of War / Defense Sales team, and Appian's strategic integrator partners, to drive higher PWin on a select portfolio of strategic opportunities. This position will be responsible for developing all aspects of Appian's capture as the primary POC to drive opportunities from inception to award.  The Capture Director will be heavily relied on to bring industry best practices to guide Appian resources through the deal cycles.

To be successful in this role, you need:

• 15+ years directly related experience in DoW/DoD.

• Experience closing large deals in the Unrestricted Federal IT Technology and Services space.

• Analytical skills relating to business development, capture management and procurement strategy.

• Communication skills to support working relationships, customer interaction, and to make formal presentations to senior decision makers.

• Experience in analyzing and selecting teaming partners and negotiating sound teaming agreements.

• Established relationships with Department of Defense government customers in leadership/ thought leadership roles, small and large players in federal IT services contracting, and appropriate government organizations.

• Extensive demonstration of acquisition knowledge as related to US government procurement practices.

• Thorough knowledge of the entirety of Business Development/ program Capture lifecycle and a Shipley-type approach.

Basic qualifications:

• Identify a portfolio of potential programs to be considered by Public Sector Management as Strategic Capture Opportunities

• Ensure timely development of final win themes, win strategies, value propositions, and differentiators

• Work with all areas of the company required to resource and support the technical and management solutions

• Support the Proposal Manager and Solutions team, as required, including developing the first draft of the requirements driven outline, contributing to proposal reviews and development, and providing overall guidance to the team

• Assess and continually update competitor capabilities, performs analysis of competitor strengths, weakness, opportunities, and threats (SWOT), and conducts team gap analysis

• Share overall responsibility with Account Executive for winning the opportunity

• Establish meaningful acquisition and teaming selection criteria and justification

• Develop expectations for moving forward to include anticipated activity schedule, key milestones, and anticipated challenges

• Identify potential capture risks, as well as, develops avoidance and alternate risk mitigation strategies

• Conduct post-RFP reviews for all business opportunity capture participants to document lessons learned and identifies necessary adjustments to capture technique, strategy, and actions

• Bachelors Degree in a relevant field

#LI-MB1

Appian is seeking an experienced Capture Director to work alongside our Army Sales team, and Appian's strategic integrator partners, to drive higher PWin on Army strategic opportunities. This position will be responsible for developing all aspects of Appian's capture as the primary POC to drive opportunities from inception to award.  The Capture Director will be heavily relied on to bring industry best practices to guide Appian resources through the deal cycles.

To be successful in this role, you need:

• 15+ years directly related experience in Army.

• Experience closing large deals in the Unrestricted Federal IT Technology and Services space.

• Analytical skills relating to business development, capture management and procurement strategy.

• Communication skills to support working relationships, customer interaction, and to make formal presentations to senior decision makers.

• Experience in analyzing and selecting teaming partners and negotiating sound teaming agreements.

• Established relationships with Army customers in leadership/ thought leadership roles, small and large players in federal IT services contracting, and appropriate related government organizations.

• Extensive demonstration of acquisition knowledge as related to US government procurement practices.

• Thorough knowledge of the entirety of Business Development/ program Capture lifecycle and a Shipley-type approach.

Basic qualifications:

• Identify a portfolio of potential Army programs to be considered by Public Sector Management as Strategic Capture Opportunities

• Ensure timely development of final win themes, win strategies, value propositions, and differentiators

• Work with all areas of the company required to resource and support the technical and management solutions

• Support the Proposal Manager and Solutions team, as required, including developing the first draft of the requirements driven outline, contributing to proposal reviews and development, and providing overall guidance to the team

• Assess and continually update competitor capabilities, performs analysis of competitor strengths, weakness, opportunities, and threats (SWOT), and conducts team gap analysis

• Share overall responsibility with Account Executive for winning the Army opportunity

• Establish meaningful acquisition and teaming selection criteria and justification

• Develop expectations for moving forward to include anticipated activity schedule, key milestones, and anticipated challenges

• Identify potential capture risks, as well as, develops avoidance and alternate risk mitigation strategies

• Conduct post-RFP reviews for all business opportunity capture participants to document lessons learned and identifies necessary adjustments to capture technique, strategy, and actions

• Bachelors Degree in a relevant field

#LI-MB1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

We are seeking a Senior Software Implementation Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems.

You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you need:

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

#LI-KC1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

To be successful in this role, you need:

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

#LI-KC1

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.

We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement  Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

To be successful in this role, you need:

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

The base salary for this role is between $100,000-$150,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.