As an Associate Product Owner, you will kickstart your career at the intersection of business strategy and software engineering. You will be embedded within a high-performing technical team, and your mission is to support the development of high-impact internal applications built on the Appian platform. This is a "learn-by-doing" role where you will help transform complex business problems into elegant technical solutions, ensuring our internal teams have the tools they need to succeed.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

Key Responsibilities

• Assist the Senior Product Owner in maintaining the team-level roadmap and communicating progress to stakeholders.
• Help manage the Jira backlog by drafting User Stories and Tasks with clear Acceptance Criteria.
• Participate in design sessions and UX reviews; help create basic mockups or flowcharts to visualize how features should work.
• Attend daily stand-ups and sprint ceremonies, helping the team stay organized and unblocked during two-week iterations.
• Cultivate a deep understanding of internal users by gathering feedback and analyzing how they use our applications.
• Coordinate User Acceptance Testing (UAT) sessions, document bugs, and assist in the final validation of features before they go live.
• Help draft "how-to" guides and release notes to ensure users are excited and prepared for new features.

What You’ll Bring

• An ability to take a big problem and break it down into logical, smaller steps.
• A genuine interest in how software is built and a desire to become an expert in the Appian platform.
• Comfort with fast-paced environments and a willingness to pivot priorities as business needs change.
• While you don't need to code, you should be comfortable discussing technical concepts with engineers.

Basic Qualifications

• Recent or upcoming graduate with a Bachelor’s degree (Technical or Business concentrations preferred, e.g., MIS, CS, Business Analytics, or Engineering).
• Previous internship experience in a corporate environment, ideally within a tech, product, or project management capacity.
• Exceptional written and verbal skills; you can explain a "why" just as well as a "how."
• Exposure to (or a quick ability to learn) Jira, Confluence, or similar project management tools.
• Familiarity with Agile or Scrum methodologies is a plus.

As the Strategic Operations Analyst, you are the connective tissue of the Business Technology (BT) department, reporting directly to the VP of BT. Operating at the intersection of technical execution and corporate strategy, your mission is to transform high-level vision into operational reality. You will serve as an accelerator for the BT department, enabling the VP to scale their impact by driving project accountability, optimizing departmental governance, and ensuring the technical roadmap is mathematically and strategically aligned with the company’s rapid growth. This role requires translating technical milestones into business value for executive stakeholders and removing operational friction to ensure that rapid growth does not lead to process debt, ultimately guaranteeing that all BT resources move the needle on the company’s Annual Operating Plan.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Key Responsibilities

• Lead complex, cross-functional projects that require a blend of technical fluency and business acumen.

• Drive projects to completion by managing stakeholders across all levels of the organization.

• Apply a numerical lens to project success. Define and track KPIs/SLAs to measure the ROI of BT initiatives and the efficiency of departmental output.

• Draft strategic documents, initiative plans, and operational plans. Prepare and refine executive presentations for the VP.

• Act as a filter and facilitator, helping the VP prioritize initiatives to ensure the roadmap stays aligned with broader business goals.

• Coordinate leadership meetings and department-wide "All Hands." Set rigorous agendas and track action items across technical workstreams to ensure nothing falls through the cracks.

• Provide oversight and management of vendor contracts, ensuring favorable terms and alignment with the BT budget and procurement standards.

• Take the lead in organizing departmental events, offsites, and major meetings that foster a high-performance culture.

• Serve as a primary point of contact for inter-departmental inquiries, ensuring the BT brand is professional, responsive, and strategic.

Qualifications & Skills

• 5+ years of experience in Project Management, Business Operations, or Chief of Staff roles, preferably within a high-growth SaaS or technology environment.

• Proven ability to draft strategy documents and contribute to long-term resource planning.

• Highly comfortable with data; able to build dashboards or models to track project health and departmental performance.

• Exceptional writing and presentation skills; ability to distill complex technical concepts into clear updates for non-technical executives.

• Experience navigating the ambiguity of a fast-growing company and the ability to pivot priorities as business needs evolve.

About the Team At Business Technology, we use Appian to run Appian. We are launching our first internal AI team to build the foundation for how our global company works. This team won't just use AI, they will build the brain of the enterprise, spanning everything from predictive intelligence in our data warehouse to the GenAI infrastructure that powers our internal autonomous agents.

We are hiring a founding group of engineers to kickstart this mission. As an AI Engineer on this team, you won’t be maintaining legacy systems; you’ll be building from the ground up. You will own the full spectrum of AI: crafting predictive ML models to find insights in our data warehouse and architecting GenAI systems that allow any employee to interact with enterprise knowledge through intelligent agents.

If you want to be part of the original team that defines internal AI for a leading automation company, this is your moment.

PLEASE NOTE: This is a midlevel role and is aimed at people with 3+ years experience

What you’ll do:

• Build the AI Platform: Design, deploy, and scale GenAI infrastructure on GCP Vertex AI (preferred) or AWS Bedrock.
• Build & Operate MCP Servers: Develop and maintain Model Context Protocol (MCP) servers that expose enterprise systems (databases, APIs, internal tools) as structured, AI-consumable capabilities.
• Design the Tool Layer: Build the tool registry and invocation framework that allows agents to interact with internal systems safely and reliably including schema design, access controls, and error handling.
• Engineer Agent-to-Agent Infrastructure: Architect the communication and coordination layer that allows specialized agents to delegate tasks, share context, and compose into larger autonomous workflows.
• Own the Retrieval Layer: Architect and operate RAG systems, including vector stores, embedding pipelines, chunking strategies, and retrieval evaluation frameworks.
• Establish AI Reliability: Instrument AI systems with logging, tracing, latency monitoring, and evaluation hooks so agents can be trusted, debugged, and improved in production.

Required Qualifications:

• AI Infrastructure Experience: Professional experience building and deploying production-grade GenAI systems on GCP Vertex AI or AWS Bedrock including LLM APIs, agent frameworks, and RAG pipelines.
• Python Mastery: Deep proficiency in Python and common AI/ML libraries (e.g., LangChain, LlamaIndex, OpenAI SDK, Google Cloud AI SDK).
• Agentic Systems: Hands-on experience building multi-step, tool-calling AI agents that operate reliably in production including tool schema design, structured outputs, and failure handling.
• MCP or Tool Protocol Experience: Familiarity with Model Context Protocol (MCP) or equivalent patterns for exposing enterprise resources to AI systems as callable, permissioned tools.
• Vector & Retrieval Systems: Experience with vector databases (Pinecone, pgvector, or similar) and embedding-based retrieval at scale.
• Technical Foundation: B.S. in Computer Science, Engineering, or a related technical field.
• The Pioneer Mindset: A self-starter who is excited to be part of a "first-of-its-kind" team and thrives in environments where you are building the playbook.

Preferred Qualifications:

• Multi-Agent Architectures: Experience designing orchestrator/subagent patterns, agent handoff protocols, or systems where multiple AI models coordinate to complete complex tasks (e.g., using frameworks like LangGraph, CrewAI, or AutoGen).
• AI Observability: Experience with LLM evaluation frameworks, prompt regression testing, or agent trace monitoring (e.g. custom eval pipelines).
• Data Warehouse Integration: Familiarity with SQL and pulling data from Snowflake or BigQuery to ground AI agents in live business context.
• Appian Exposure: Experience with the Appian platform or interest in integrating AI agents into low-code automation workflows.
• Predictive ML (Nice to Have): Some familiarity with ML fundamentals is a plus, but not a focus of this role.

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian’s Business Technology department will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive. 

As a Principal Workday Engineer, you will be embedded on a small team of technical staff, interact with key business stakeholders, and own the prioritized product backlog to ensure your team delivers high-quality software with each and every iteration. This position will be specifically focused on Corporate Systems, including Workday and Greenhouse. You will drive the priority, design and development of new applications or features for existing applications.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

In this role, you will:

• Prioritize, define, and ensure success of solution product features for various users at the roadmap/release level, and functionalities within each feature at the sprint level (two-week sprints).

• Contribute to the product roadmap to communicate priorities and key deliverables, collaborating with stakeholders on product vision and strategy.

• Share ideas and receive feedback on new features through presentations to stakeholders, ensuring alignment and clear communication.

• Define how those features will work and look through close collaboration with engineers in design sessions, mockups, UX review, and usability testing.

• Manage the release and sprint backlog through planning, backlog grooming, and working with the Scrum team.

• Write specifications for stakeholders to review and provide feedback on.

• Translate requirements into Epics, User Stories, or Tasks in Jira with defined Acceptance Criteria at a level of detail that the development team can understand and implement.

• Serve as the point of contact and subject matter expert from a business perspective on the applications owned, cultivating a deep understanding of your users and the applications you support.

• Collaborate with business stakeholders to understand their challenges and translate their needs into a clear product vision and strategy.

• Facilitate and support User Acceptance Testing (UAT) and approve completed work before it goes live. Coordinate the rollout plan and user enablement to ensure new features are successfully adopted.

• Identify and recommend new features that will have a meaningful impact on the business. ​

Basic Qualifications:

• 15+ years of experience, preferably in the Product Owner role in an Agile/Scrum environment

• Experience with Workday and Greenhouse

• Familiarity with Jira & Confluence

• Strategic thinker and problem solver with a proven ability to prioritize, negotiate, and execute in order to accomplish amazing things

• Ability to draw clarity out of complex and ever-changing environments; comfortable working through ambiguity

• Strong communicator and facilitator

• Ability to work to understand the interests of a variety of stakeholders to reach workable solutions

• Ownership mentality. Possess the character to act with integrity for the best interests of the entire organization

Education:

• Bachelor's degree. Preferred concentration in technical or business areas.

Key Responsibilities

System Configuration & Maintenance:

• Serve as the primary functional expert for one or more Workday modules (e.g., Core HCM, Benefits, Compensation, Absence, Payroll, Security, Reporting).
• Configure, test, and deploy Workday business processes, security, and tenant setup based on documented requirements.
• Manage and prioritize incoming system change requests, troubleshooting, and resolving Workday issues (Tier 2/3 support).

Optimization & Process Improvement:

• Partner with HR stakeholders to analyze current HR processes and identify opportunities for optimization and automation within Workday.
• Lead the planning, testing, and deployment of Workday feature releases (e.g., bi-annual updates) and new functionality.
• Translate functional business needs into clear, technical system requirements.

Reporting & Data Integrity:

• Develop, maintain, and run standard and custom reports and dashboards using Workday Report Writer and other reporting tools to support HR, Finance, and leadership teams.
• Ensure data integrity and accuracy within Workday through regular audits, data uploads (EIBs), and quality control checks.
• Manage Workday security roles and permissions to ensure appropriate data access and compliance.

Project and Support Activities:

• Participate in all phases of the system life cycle, including requirements gathering, design, testing (unit, UAT), documentation, and deployment for system enhancements and new module implementations.
• Provide training and documentation to end-users and the HR team on system functionalities and process changes.
• Collaborate with the IT team on integration support and troubleshooting (e.g., EIBs, payroll integration).

Qualifications
Required

• Education: Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
• Experience: 5+ years of hands-on functional experience with Workday HCM configuration and administration.

Skills:

• In-depth knowledge of Workday business processes, security, and at least one core module (e.g., Core HCM, Benefits, Compensation).
• Strong proficiency in Workday Report Writer, calculated fields, and reporting concepts.
• Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.

Preferred (Nice to Have)

• Workday Pro certification in one or more HCM modules.
• Experience with Workday Integrations (EIBs, Studio).
• Familiarity with HR processes and compliance requirements (e.g., SOX, GDPR).
• Experience supporting other HR or business systems that integrate with Workday.

HRIS & ATS Specialist

Location: Chennai, India
Team: CIO 

Overview

Appian is looking for a HRIS & ATS Specialist to support the systems that enable our global Talent Acquisition team. This role will sit within the CIO organization and work closely with Talent Acquisition Operations to manage all recruiting systems. 

The ideal candidate will have hands-on experience with Greenhouse (ATS) and Workday (ERP) and a strong understanding of recruiting systems & data flows.

What You’ll Do

• Serve as a key administrator and operational partner for Greenhouse (ATS)

• Partner with the Workday configuration team to ensure any changes to Greenhouse or new releases from Workday flow all the way through the system. 

• Support recruiting workflows, system configuration, and process improvements within Greenhouse

• Support the intake of new Greenhouse releases including UAT and QA. 

• Maintain data accuracy across recruiting systems

• Support integration and data flow between Greenhouse and Workday

• Troubleshoot system issues and support recruiters with operational requests

• Identify opportunities to improve recruiting processes 

• Help document recruiting processes

Requirements 

• 3+ years of experience in HR Systems, specifically TA systems.

• 1 + years of experience working with Greenhouse (ATS)

• Experience supporting recruiting workflows, reporting, and operational processes

• Experience working Workday or other enterprise scale Cloud based HCM.

• Strong data and analytical skills

• Ability to work cross-functionally with recruiting and technology teams

Preferred 

• Experience supporting Greenhouse administration or system configuration 

• Experience in fast-paced technology or high-growth environments

• Experience in a global, US based company