MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at our careers page.

About the role

We are looking for a Senior Staff Product & Marketing Manager professional to own and scale our new content hub – a central, owned channel where Nubank will host exclusive content from strategic partnerships and operate a delightful e-commerce experience for branded merchandise and collaborations.

This person will be the end-to-end operational owner of the content hub: from defining and running the operating model with partners and suppliers, to working closely with Product Operations, Engineering, Marketing, Legal, Tax, and Logistics to make the experience work seamlessly for customers across markets as we are scaling our brand globally.

The first big mission is to launch an initial version of the content hub, including exclusive content and the first wave of merchandise from our global partnerships with key partners such as Mercedes, AMG, Petronas F1, and Inter Miami CF, and then continuously iterate it into a core channel for our marketing and product teams to engage fans, launch new experiences, and drive product adoption.

You will sit in the Marketing organization, working very closely with Product Operations, Product Management, and Partnerships, and will operate at a Senior Staff (IC8) level, with significant autonomy and visibility.

You’ll be responsible for

• Owning the content hub and merchandise “store” end-to-end – from concept to daily operations – as your core product, ensuring it delivers a high-quality, reliable experience to Nubank customers and partners.
• Leading the MVP launch of the hub, including content and the first merchandise drops (e.g., Mercedes and Inter Miami collaborations), coordinating legal, tax, inventory, shipping, content, and technical workstreams to get a first version live quickly and safely.
• Designing and running the operating model for the hub: selecting and managing suppliers and partners, defining SLAs and responsibilities, and ensuring that logistics, customs, returns, and customer support flows are clearly owned and work in practice (e.g., FAQs, redirection to partner support, escalation paths).
• Partnering with other Product Managers and Engineers to scope and prioritize technical integrations and features (e.g., plug-ins for e-commerce, content formats, entry points in the Nu app), translating operational needs into clear product and technical requirements.
• Defining and optimizing discovery and entry points to the hub, both within the Nubank app and from partner surfaces (e.g., partner websites, campaigns), in collaboration with Marketing, Product, and Partnerships teams.
• Coordinating a highly cross-functional stakeholder landscape, including Global and Local Marketing, Partnerships, Product, Engineering, Legal, Tax, and Operations, continuously re-prioritizing across competing needs while keeping the hub roadmap and delivery on track.
• Setting up and driving a clear execution plan and governance, including timelines, milestones, and decision forums, and proactively unblocking legal, regulatory, and operational issues as they arise.
• Continuously evolving the hub vision and roadmap beyond V1 – for example into fan clubs, community experiences, and early-access product launches – in partnership with Marketing and Product leaders.

We are looking for a person who has

Required qualifications

• Extensive senior experience (Senior Staff / IC-level) in Product Operations, Product Management, Product Marketing, or a similar role, with a clear track record of hands-on, operational execution
• Proven end-to-end ownership of a complex, cross-functional initiative or consumer-facing product, covering business case, technical integration, partner management, operations, and ongoing optimization.
• Experience with e-commerce platforms, marketplaces, or content platforms (for example, consumer marketplaces, creator or content platforms, streaming or membership products), understanding logistics flows, content hosting, QA, and external partner integrations.
• Strong program/project management skills and the ability to switch context frequently, wearing multiple hats across operations, product, marketing, legal, and partner management while keeping clarity on priorities and outcomes.
• Demonstrated ability to work closely with engineers on integrations and technical capabilities (e.g., plug-ins, APIs, content formats), with enough technical fluency to challenge trade-offs and co-design solutions.
• A strong ownership mindset, with visible examples of “getting your hands dirty” to solve operational issues, close gaps, and deliver on ambitious timelines in high-visibility projects.
• Excellent communication and stakeholder management skills in English, including working with senior leaders and diverse global teams.
• Ability and willingness to be based in Miami, US or São Paulo, BR (relocation support available if required).

Nice to have

• Experience building or operating content hubs, fan communities, or loyalty / membership experiences, especially in partnership with major sports, entertainment, or lifestyle brands (e.g., motorsport, football clubs).
• Experience navigating legal, tax, and regulatory implications of new digital products or commerce experiences, collaborating effectively with specialist teams to find practical paths forward.
• Optional: background in Product Marketing (PMM) or Marketing roles where you acted as the bridge between product, logistics/operations, and external partners, owning very operational work (not only go-to-market strategy).
• Experience in smaller or fast-growing companies where you had broad, end-to-end responsibility rather than a narrow slice of a large system.

Location

• Office location: Miami, United States 

Work model for this role

Our work model for this role is Hybrid 2–3 times/week: our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit our hybrid work model page.

Our benefits – United States (Employee)

For this role, you will be eligible for Nubank’s US employee benefits, including:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• NuCare – our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273402887

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

Position Summary

As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our clients. By understanding our customers' unique business needs and challenges, you will help them maximize the value of our IT security solutions and ensure smooth implementation and adoption. Your dedication to customer satisfaction and technical prowess will be vital in building long-lasting relationships and driving our clients' success

Key Responsibilities

• Build expertise in Kaseya software modules and conduct in depth Technical Account Reviews to highlight usage opportunity and identify any obstacles
• Own the identification and resolution of obstacles for customers using and obtaining value from our solutions.
• Engage with all departments (i.e., Product, tech, Ops) to ensure closure.
• Ensure that a customer has a plan to use available and relevant features (including integrations our IT Complete platform)
• Position and sell professional services and training to customers to ensure they remain engaged, and their techs can best use our products
• Create opportunity and interest for additional modules for Account Managers to drive to closure
• Share new product features and enhancements, deliver best practice adherence guidelines, and provide knowledge transfer as appropriate
• Continually keep abreast of modern technologies via assigned training, ongoing hands-on learning, and ad-hoc additional skill enhancement programs
• Understands business needs for implementing an IT Management Solution in MSP, Enterprise, and mid-size businesses
• Experienced in providing pre-sale solution design (including functional and technical aspects)
• Experienced in providing solution demos and high volume of customized client demos
• Leadership role in driving solution enhancements and presenting product roadmaps

Required Qualifications 

• 2-4 years’ experience in a customer facing technical account role
• Experience in technical accounts reviews with customers for SaaS/Tech solutions
• Strong presentation and communication skills
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated knowledge of network and desktop management solutions
• Demonstrated personal commitment and interest in continued professional development
• Well spoken & understanding of Business-Level English

Preferred Qualifications

• Knowledge of other Remote Management Monitoring (RMM) Systems or Professional Services Automation (Helpdesk, CRM, etc.), Documentation, Backup or Security Solutions.
• Technical Account Management/Customer Success experience managing issues to resolution for key account
• Knowledge of Managing Server and Workstations (Microsoft Systems Administrator)
• Strong understanding of networking technology (CCNA, Network+)
• Sales experience is a plus
• College or technical degree preferred

Position Summary

We're looking for an Associate Manager, Technical Account Management with a strong technical background, excellent communication skills, and a passion for customer advocacy. The ideal candidate will have a proven track record of driving product adoption, identifying opportunities for value realization, and resolving customer issues. If you're a seasoned professional with a collaborative mindset and a passion for driving customer success, we encourage you to apply to join our dedicated management team for Technical Account Managers.

As an Associate Manager, Technical Account Management, you will lead the technical aspects of our customer success initiatives and play a critical role in ensuring the ongoing satisfaction and success of our clients. You will serve as the primary technical contact for our most complex and strategic accounts, leveraging your expertise to drive adoption, retention, and expansion of our products and services. In addition, you will manage Technical Account Managers in this player/coach role.

Key Responsibilities

• Provide technical leadership and guidance to customers and internal teams on the implementation, configuration, and optimization of our products and solutions. Act as a trusted advisor to customers, offering insights and best practices to help them achieve their business objectives.
• Serve as the voice of the customer within the organization, advocating for customer needs and priorities. Gather feedback, identify trends, and communicate insights to product management and development teams to drive product improvements and enhancements.
• Proactively engage with customers to understand their business goals and objectives, and identify opportunities for product adoption and expansion. Develop and execute customer success plans to drive value realization and ensure customer satisfaction.
• Identify and mitigate risks to customer success, including technical challenges, adoption barriers, and other factors that may impact customer satisfaction and retention. Develop proactive strategies to address risks and ensure customer success.
• Continuously monitor and assess customer satisfaction and engagement metrics, and identify opportunities for improvement. Collaborate with cross-functional teams to implement process improvements and drive customer success initiatives.
• Work within Business Intelligence tools like PowerBI and CRMs like SalesForce. Create reports and monitor performance of Key Performance Indicators (KPI’s) tied to Technical Account Managers.
• Identify talent while interviewing prospects for Technical Account Management.

Required Qualifications 

• Bachelor's degree in computer science, engineering, or related field.
• 5+ years of experience in a customer-facing technical role, such as customer success engineer, solutions engineer, or technical account manager.
• Previous Management experience is a plus.
• Strong technical aptitude and expertise in software applications, APIs, and cloud technologies.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
• Proven track record of successfully managing complex technical projects and driving customer success initiatives
• Project management experience, with the ability to manage multiple projects and priorities simultaneously
• Strong problem-solving and troubleshooting skills, with a proactive and solution-oriented mindset.
• Experience working with enterprise customers and managing strategic accounts is preferred.
• Familiarity with CRM systems and customer success tools (e.g., Salesforce, Gainsight) is a plus.

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Remote (U.S. or Canada)

Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

The economic landscape is shifting in ways that demand a new kind of investment discipline. AI is not simply transforming industries — it is redrawing the boundaries of value itself. Political instability, labor displacement, structural economic shifts, and the concentration of technological power are creating conditions that most funds are ill-equipped to navigate. We are building one that is.

Human Agency is developing a fund with a single, clear thesis: how do we maximize the likelihood of real value twenty years from now, in a world being reshaped by AI? We have the conviction and the framework. We are looking for an experienced fund manager to bring the capital, the LP relationships, and the investment discipline needed to make it real.

As AI Resilience Fund Manager, you will build and run this fund from the ground up. This is a founding role — you will shape the portfolio strategy, lead fundraising, and execute investments across asset classes with a 20-year horizon. You will work closely with Human Agency's leadership team to refine the thesis as the landscape evolves and serve as a trusted advisor to fund investors navigating an uncertain economic future.

What You'll Do

• Build and manage a fund focused on investments resilient to AI disruption, political instability, and structural economic shifts
• Develop and own the investment thesis and portfolio strategy with a 20-year horizon
• Lead capital raising from day one — sourcing, cultivating, and closing LP relationships is the core of this role
• Source, evaluate, and execute investments across asset classes aligned with the resilience thesis
• Advise fund investors on risk-adjusted positioning for an AI-transformed economy
• Partner with Human Agency leadership to continuously refine and evolve the thesis as the landscape shifts

What We're Looking For

Experience and Skills

• Deep experience in fund management, venture capital, private equity, or institutional investing
• An established network of potential LPs and co-investors — you have raised capital and can do it again
• Practical, informed conviction around AI's transformative and disruptive potential — not theoretical
• Long-term investment orientation — you are building a portfolio for 2045, not optimizing for next quarter

Mindset and Traits

• Exceptional integrity and trustworthiness — this role requires an extraordinary level of trust from investors and partners alike
• Builder mentality — this fund does not exist yet, and you are the one who will bring it into the world
• Comfort with ambiguity and a long time horizon — you make principled decisions in an environment that does not offer easy answers

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and building the talent leadership layer to match.

The role

We're looking for a Sr. Manager, Talent for Engineering, Product, and Design to lead the recruiting function that builds the team behind our platform. This is a manager-of-managers role — you'll lead a team of Talent Partners and Coordinators, set the EPD hiring strategy with our engineering and product leaders, and own the function's outcomes. You will not carry a personal req load. Your job is to make every recruiter on your team great, every search predictable, and every hiring manager partnership tight.

You'll report directly to the VP Talent and partner closely with our CTO and our VPs of Engineering, Product, and Design to deliver against an EPD hiring plan that includes some of our most competitive senior technical roles.

What you'll do

• Lead the EPD talent team. Manage a team of Talent Partners (manager-track and IC) and partner closely with Talent Coordinators. Hire, coach, and level up the team. Run a development cadence that turns strong ICs into senior recruiters.
• Own the EPD hiring plan. Translate EPD's hiring goals into a sourcing strategy, capacity plan, and weekly pipeline. Allocate reqs across the team based on workload and skill. Reforecast when the plan changes — and it will.
• Run the operating cadence with EPD leadership. Stand up weekly pipeline reviews with engineering, product, and design leaders. Deliver clean dashboards on funnel health, time-to-fill, and offer acceptance rate. Surface bottlenecks early and own the fix.
• Drive interview quality and bar discipline. Own the structure and consistency of multi-stage technical loops — coding (CodeSignal), system design, take-home challenges, and exec panels. Calibrate interviewers, enforce scorecard discipline, run the debrief standard. When the bar slips, you call it.
• Build pipelines for the hardest roles. Partner with your team to develop talent maps across AI/ML, platform, infrastructure, and senior engineering leadership. You don't carry reqs, but you know every active candidate at the staff and principal level — and you step in to close when leverage is needed.
• Own your numbers. This team runs on data. You'll own team-level and function-level metrics: time-to-fill, offer acceptance rate, sourcing response rates, screen-to-onsite conversion, and recruiter productivity. You'll be measured on outcomes, not activity.

What you bring

• 8+ years in technical recruiting, with at least 3 years leading a team of recruiters at a high-growth SaaS or infrastructure company.
• Demonstrated track record of building EPD pipelines that close senior and staff-level engineers in competitive markets (SF, Toronto, Montreal are our primary markets).
• Operator's instincts. You can pull your own pipeline reports, design a capacity model, and forecast hires by quarter without a separate ops partner.
• Experience scaling structured interview processes — calibrated scorecards, debrief discipline, interviewer training.
• Comfort with modern ATS platforms (Ashby strongly preferred, Greenhouse / Lever acceptable).
• A strong preference for candidates who have led teams recruiting for AI/ML, platform engineering, or developer tools.
• A point of view on how to partner with senior engineering and product leaders without being subservient to them. You can push back when the bar slips.

What's In It For You:

• Competitive salary and meaningful equity opportunities await you!
• Comprehensive healthcare, dental, and vision coverage to keep you healthy!
• 401(k) / RRSP enrolment program to secure your future!
• Enjoy a generous PTO policy — take what you need!
• A vibrant work culture where:
• You’ll collaborate with talented individuals from around the globe who embody the MaintainX values: Smart, Humble, Optimist.
• We celebrate meritocracy, where your ideas and efforts are recognized and rewarded!

About Us:

Our mission is to deliver a single platform for maintenance, repair, and operations teams to keep the physical world running smoothly. We believe that the greatest asset in any organization is its people. That’s why we’ve built an intuitive, mobile-first solution designed to enhance productivity and collaboration across teams and locations.

MaintainX is committed to fostering a diverse environment. All qualified applicants are encouraged to apply, and we will consider all applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the role

We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

We’re solving the toughest challenges for Finance teams that focus on performance management, consolidations, and reporting. We have always had world-class flexibility and user adoption, but now, with our out-of-the-box Finance Applications and embedded Anaplan Intelligence platform, we are delivering more value than ever, faster.  
 
Within Anaplan’s Finance Center of Excellence as a Principal Product Manager – Finance Applications, you will play a pivotal role in shaping applications for planning, forecasting, and reporting use cases, and will be responsible for overseeing the product lifecycle of specific applications, from concept to delivery. You will collaborate with Application Solutions Architects and Finance Product Management teams, guide and advise our Application Builders Team, and ensure the successful adoption and implementation of these applications by our GTM and Professional Services teams. 
 
This is a unique opportunity for an innovative, results-driven product manager to drive Anaplan’s Finance solutions. The role requires proven application product management expertise, the ability to optimize processes, rigorous attention to detail and deadlines, and outstanding communication and presentation skills, 
 

Key Responsibilities 

• Coordinate defining and managing the vision, strategy, and roadmap for specific Finance Applications targeting the office of the CFO. 

• Drive the delivery of Finance Applications incorporating the suite of Anaplan platform components (including model and UX building, Application Framework, AI, user management, data integration, reporting, forecasting, etc.) by: 

• Gathering and prioritizing application requirements from internal/external SMEs and customers. 

• Documenting and managing the application design, resourcing, workplan and critical paths, from approval to delivery; Ensuring adherence to best practices, application building standards, and project timelines. 

• Collaborate with Anaplan QA Teams to develop test plans, automate testing processes, and identify and resolve defects. 

• Define and track key performance indicators (KPIs) to measure the success and impact of Finance Applications. 

• Partner with Anaplan’s Product Management, Sales, Customer Success, and GTM Enablement Teams to ensure seamless integration of Finance Applications into Anaplan’s GTM motion by: 

• Supporting the creation of compelling conceptual demos and all supporting content including training, guides, play books to empower partners and internal teams.  

• Creating and maintaining comprehensive documentation for Finance Applications, including user guides, release notes, and technical specifications. 

Key Metrics 

• Delivery to the market of Finance Applications and feature enhancements 

• Adoption and successful completion of enablement by Anaplan Teams. 

• Value of sales of Finance Applications 

• Evaluation and feedback from Product Management, Sales, Solution Consulting, Professional Services, and GTM Enablement. 

Qualifications 

• Bachelor’s degree in Finance, Computer Science, Information Systems, Business, or related field. Advanced degree preferred. 

• Proven experience in product management and application development, with a focus on finance-related software solutions.  

• Strong understanding of financial planning processes, methodologies, and systems with domain expertise in financial planning and analysis (FP&A) 

• Experience building multi-dimensional planning models, ideally on the Anaplan platform. 

• Experience working with cross-functional teams in an Agile development environment. 

• Excellent communication, leadership, and stakeholder management skills. 

• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously. 

#LI-SP1

Are you a strategic thinker who thrives at the intersection of business and technology? Do you bring both deep consulting acumen and hands-on solution design experience in Finance, Sales Performance Management, or Workforce Planning? Join us as a Principal Solution Architect and lead transformative planning engagements across in AMER.

This is not a typical implementation role, it’s a consulting-led position where you will shape strategy, influence executives, solve complex business challenges, and deliver enterprise planning solutions that drive measurable business value. You will support Anaplan commercial and product activities illustrating expertise in Anaplan Applications and Platform working directly with AE’s, Pre-sales, Professional Services sales and product leads.

Your Impact

• Advise and Lead: Partner with senior business and IT leaders to define planning strategies and deliver high-impact transformation initiatives.
• Design and Deliver: Architect scalable, flexible, and high-performing Anaplan solutions aligned to each customer’s vision and goals.
• Solve Complex Problems: Apply critical thinking and creative problem-solving to uncover root causes, challenge assumptions, and design innovative planning approaches.
• Consult with Confidence: Translate intricate business challenges into actionable roadmaps — balancing technical precision with commercial understanding.
• Influence Outcomes: Act as a trusted advisor guiding customers on best practices, governance, and long-term planning maturity.
• Collaborate and Enable: Work closely with cross-functional Anaplan teams and customers to ensure adoption, value realization, and success.
• Support Innovation: Serve as an expert in Anaplan Applications and customer Platform solutions supporting both sales and product life cycles.
• Support Growth: Contribute to pre-sales solutioning, client workshops, and thought leadership initiatives across the region.

Your Qualifications

• Proven experience implementing Enterprise Performance Management (EPM) or enterprise planning solutions (preferably Anaplan, SAP BPC, TM1, Jedox, etc.).
• Strong consulting background with the ability to advise, influence, and build trusted relationships with senior stakeholders.
• Demonstrated problem-solving excellence — capable of diagnosing complex business and operational challenges and crafting innovative, pragmatic solutions.
• Experience and acumen leading supporting sales pursuits, scoping, estimating, and SOW.
• Desire to go deep on product and Applications to bring-to-life focused customer solutions.
• Expertise in one or more domains: Finance, and Workforce Planning. 
• Strategic thinker with exceptional analytical, modelling, and communication skills.
• Collaborative, proactive, and comfortable operating in fast-changing, high-value environments.

#LI-REMOTE

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Product talent to match.

We are seeking a Senior Product Manager to own the Work Planning capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use every day, including work orders, maintenance plans, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience building workflow products for complex operational environments and a track record of turning foundational systems into enterprise differentiators. As MaintainX moves upmarket, our customers need more than a system that creates work — they need a system that ensures every job is fully prepared before a technician picks up a wrench. If owning that problem end-to-end excites you, we want to speak to you.

What you'll do:

• Own preventive maintenance end-to-end — the backbone of every maintenance operation and the system that generates the majority of our customers' work. You'll define how PM programs work, how work flows through the system, and how we evolve this foundation to meet the needs of increasingly complex enterprise organizations
• Own the full journey from work request to execution-ready work order — the request portal where needs are submitted, the planner's tools for triaging and preparing work, and the workflow that ensures every job arrives at execution with the right plan, parts, and approvals so technicians spend their time turning wrenches, not chasing information
• Pioneer agentic planning experiences — from auto-enriching work orders with historical job data to proactively surfacing readiness gaps and forecasting workload, building the intelligent layer that helps planners shift from chasing information to making decisions
• Own the metrics that tell our customers whether their planning function is performing — PM compliance, planned vs. reactive work ratio, backlog health, and planning accuracy. You'll define what these metrics mean in MaintainX, build the measurement layer, and give maintenance leaders the visibility they need to improve
• Work closely with Sales to help close and expand large accounts by crisply articulating how MaintainX's planning and work readiness capabilities meet the needs of senior maintenance and operations leaders
• Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using operational metrics that tie directly to customer value

About you:

• 5–7 years in product management with meaningful time spent building tools for complex operational workflows, ideally at a company serving enterprise customers
• Proven experience building highly configurable systems for complex operational environments — you've designed products where the challenge was making powerful rules, automation, or configuration accessible to non-technical users across a wide range of enterprise setups
• Comfortable navigating cross-team dependencies and making smart scope trade-offs on dependency-heavy features — able to define requirements across adjacent teams while staying laser-focused on downstream customer outcomes
• Proven ability to drive your own discovery in greenfield product areas — you've defined problems from scratch, not just solved well-scoped ones, and you've established measurement baselines where none existed before
• Able to inspire and rally a team around a clear vision, strategy, and roadmap — connecting day-to-day work to specific KPIs and business goals, and building credibility across all levels from ICs to executives
• Experience in industrial, field service, or operational technology domains is a strong signal but not a requirement. Interest in AI/agentic product experiences is a plus — the long-term vision includes intelligent automation and you should be excited about building the foundations for that

What's in it for you:

• Competitive salary and meaningful equity opportunities
• Healthcare, dental, and vision coverage
• 401(k) / RRSP enrollment program
• Take what you need PTO
• A Work Culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart, Humble, Optimist
  • We believe in meritocracy, where ideas and effort are publicly celebrated

Job Title: Director of Buying

Position Summary:

As the Director of Buying, you will serve as a "working manager" and strategic leader for Perry Ellis International’s retail stores and e-commerce platforms. You are responsible for the total lifecycle of the product assortment—from high-level merchandising strategy and margin planning to the hands-on execution of buys for specific accounts or categories. You will lead a team to ensure a consistent brand image while relentlessly monitoring business metrics to deliver and exceed sales and inventory turn goals.

Key Responsibilities:

• Strategic Assortment Leadership: Lead the team in executing merchandising strategies and seasonal line plans to build profitable assortments that achieve internal margin and revenue goals.
• Hands-on Account Management: Act as a "working manager" by directly managing the buying process for assigned categories, including recommending product assortments by delivery date and ensuring buys are placed on time.
• Financial & Performance Oversight: Develop and oversee high-level Daily, Weekly, and Monthly reporting for key metrics; monitor assortments to maintain consistent brand image while delivering on turn and revenue targets.
• Market Intelligence & Strategy: Deeply understand the PEI target consumer; lead the team in competitive analysis and retail market research to enhance brand strategies and identify growth opportunities.
• Cross-Functional Synergy: Partner with Planning, Marketing, Design, and Store teams to ensure "one brand, one vision" at the point of sale, providing the visual tools (line lists and merchandising books) necessary for success.
• Operational Excellence: Coordinate and lead "buy" meetings, setting the master calendar for the buying team to ensure all milestones from development to delivery are met.
• Sales & Staff Support: Act as the primary resource for sales staff, providing comprehensive product information and merchandising strategies to maximize retail performance.

Qualifications:

• Education: 4-year Bachelor’s degree in Business, Fashion Merchandising, or a related field.
• Experience: 7+ years of buying experience in a retail or wholesale environment, with proven success in a leadership role. Experience in both brick-and-mortar and e-commerce is essential.
• Working Manager Capability: Proven ability to manage a team while maintaining personal responsibility for a significant portion of the business deliverables.
• Technical Proficiency: Expert-level mastery of Microsoft Excel, Word, and retail math.
• Industry Domain: Extensive knowledge of the product development process, brand management, and the competitive apparel landscape.
• Financial Mastery: Proven track record of managing Open-to-Buy (OTB), margin plans, and complex inventory turns.

Personal Attributes:

• Strategic "Working" Leader: The ability to pivot seamlessly between high-level strategy and granular, detail-oriented data entry and analysis.
• Exceptional Communication: Clear and persuasive communication style, capable of presenting to C-suite executives and mentoring junior staff.
• Analytical Visionary: Can interpret complex sales data to forecast trends and translate them into commercially successful, profitable assortments.
• Highly Organized: Superior time-management skills necessary to balance team management with individual account responsibilities.
• Results-Driven & Proactive: A self-starter with a high sense of urgency and a "can-do" attitude toward solving financial or merchandise issues.

Kaseya is seeking a results-oriented and client-focused Senior Strategic Account Manager to cultivate long-term relationships with our most strategic customers. This role is critical to driving retention, revenue growth, and customer satisfaction by serving as the primary point of contact and strategic advisor to our top-tier enterprise clients. 

You will work cross-functionally with Sales, Product, Support, and Customer Success teams to ensure a seamless customer experience and help clients maximize the value of their investment in Kaseya's IT and security management solutions. 

Key Responsibilities 

• Strategic Relationship Management: Serve as the trusted advisor and primary liaison for a portfolio of high-value, complex key accounts. Develop in-depth account knowledge and strategic engagement plans. 

• Account Growth: Identify expansion opportunities within existing accounts and drive upsell and cross-sell initiatives aligned with customer objectives and Kaseya’s solutions. 

• Retention & Renewal: Proactively manage contract renewals and ensure continued customer satisfaction to maintain high retention rates across assigned accounts. 

• Customer Advocacy: Represent the voice of the customer within Kaseya and advocate internally for enhancements that meet client needs. 

• Business Reviews & Reporting: Lead regular executive business reviews (EBRs) and provide insights through performance reporting, roadmap alignment, and risk mitigation plans. 

• Cross-Functional Collaboration: Partner with Sales Engineers, Technical Account Managers, Product Management, and Support to ensure successful onboarding, adoption, and escalation resolution. 

• Market Insights: Stay informed on industry trends and competitive landscape to position Kaseya as a strategic partner in the client’s long-term IT strategy. 

Required Qualifications 

• 5+ years of experience in enterprise account management, customer success, or consultative sales, preferably in a SaaS, MSP, or IT services environment. 

• Demonstrated track record managing multimillion-dollar portfolios and achieving account growth and retention goals. 

• Strong commercial acumen and negotiation skills, with the ability to engage senior-level executives and IT decision-makers. 

• Excellent written and verbal communication skills, including presentation and storytelling abilities. 

• Experience in building and executing strategic account plans. 
  
  
  

Preferred Qualifications 

• Background in IT management software, cybersecurity solutions, or managed service provider ecosystems. 

• Familiarity with CRM tools (e.g., Salesforce) and data analytics platforms. 

• Bachelor’s degree in Business, Technology, or related field. MBA is a plus.  
  
  #IND525

Overview

At Esri, our senior business development managers collaborate with distributors to co-sell and promote the adoption of Esri technology. We invite you to utilize your enterprise sales and multi-channel software business development experience to help leverage geographic technology in ­­­region. You’ll work closely with Esri’s distributor network to help customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission and vision.  

Responsibilities

• Drive opportunities. Able to articulate business value with customers and distributors of diverse scope within the region to create opportunities within new lines of business and market segments. Proactively drive value and growth across distributors, customers, and Esri.
• Think strategically. Expertly speak, present, and negotiate with executives and key stakeholders. Possess strong global and financial skills and provide input into the business and strategic growth plan for the region. Demonstrate expert knowledge of product components, applications, and GIS value propositions of Esri technology in the region.
• Partner with others. Build and nurture long-term partnerships with customers and distributors. Facilitate client and distributor meetings that contribute impactful ideas. Influence those internally and externally through communication of ideas and strategies at all business levels. Actively share knowledge and support/mentor team members.
• Drive results. Lead the ‘Executive Review’ with distributors to finalize terms and conditions of an enterprise agreement. Demonstrate the ability to be put into any competitive situation and displace competition through research and advanced industry/country knowledge.

Requirements

• 5+ years of experience successfully supporting the needs of gathering and designing technical specifications to solve a customer's needs
• Experience creating a go-to-market strategy and selling enterprise software solutions, directly and through a channel
• Expert in negotiation and strategic engagements
• Advanced storytelling skills and experience presenting at conferences and executive-level engagements
• Ability to quickly learn new technology and translate it into solutions that address customer needs
• Mastery of English and Spanish (verbal and written)
• Understanding of GIS, Esri technology, and various industries as they relate to one another
• Bachelor’s degree in GIS, business, engineering, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
• Ability to travel globally 25-50%

Recommended Qualifications

• Experience working for a global consulting organization involved in business process improvement
• Experience working with multilateral development banks and donors in the development of initiatives
• Master’s degree in GIS, business, engineering, or a related field

Questions about our interview process? We have answers.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A Day in The Life

As a Senior Customer Success Manager, Toast’s way of saying an “Account Manager”,  you serve as the customer’s main point of contact, trusted advisor, and drive  a wide variety of customer driven initiatives.  You are a strong relationship builder, understand a customer’s goals and priorities, and translate them into strategic recommendations that will drive a high level of product adoption, satisfaction, referrals and customer retention. To thrive as a Customer Success Manager at Toast, you are flexible, a customer champion, and excel in ambiguous environments! The Regional Mid-Market (RMM)  segment operates in a highly cross-functional role responsible for a regionally based book of business, ranging from 16-50 locations. As a Customer Success Manager, you wear many different hats at once and support one overarching goal to keep customers happy and grow their annual recurring revenue (ARR).

What you'll do (Responsibilities)

• Build multiple layers of relationships with the customer, including Toast execs, as needed, and maintain daily database entries through Salesforce
• Retain SaaS revenue through consultative engagement and product recommendation by  understanding needs of each customer 
• Drive activation and adoption across Toast product suite by analyzing  product module usage and leverage internal tools/customer marketing strategies
• Leverage your Toast product knowledge to facilitate customer demos and ensure the customer is getting the most out of their Toast experience 
• Partner with internal leadership teams to own customer escalations to resolution, provide regular Voice of Customer feedback, and  facilitate customer references/referrals
• Build cross-functional partnerships and collaborate closely to engage customers when necessary

What you'll need to thrive (Requirements)

• 6+ years account management experience 
• Mid-Market or Enterprise customer management experience 
• Strong leadership, teamwork, and cross-departmental collaboration skills
• Strong communication and presentation skills that meet expectations of corporate teams and C-suite executives.
• Success operating independently and navigating competing priorities in a constantly changing environment
• General technical proficiency using software
• Proven track record of success in meeting and exceeding goals
• Excellent communication, organizational, and influencing skills 

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience providing technology or SaaS solutions to a client base 
• Restaurant experience 
• Experience managing customers in Mid-Market, Top SMB, or Enterprise segments
• Experience with Salesforce CRM, MS Office, G-Suite, and Slack

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-DNI

Senior Tax Manager 

KSDT has long been recognized as one of Forbes Best Accounting and Tax Firms in America and one of the South Florida Business Journal’s Best Places to Work. Now, with our exciting new partnership with Ascend, we’re stepping into the next phase of growth and opportunity.

What hasn’t changed is our culture: the “secret sauce” that sets us apart. We foster a fun and creative environment, keep the politics out, and make work-life balance a priority. We seek highly motivated individuals who want not only true career advancement, but also the chance to shape and grow alongside a firm that is scaling rapidly. Our partners and knowledgeable professionals remain accessible for hands-on learning, mentorship, and development.

If you want to join an accounting firm with "out of the box" thinking, and one that’s now positioned for even greater reach with Ascend, apply here!

Location:

• Boca Raton, Florida

Responsibilities:

• Partner with clients to provide innovative tax services, including planning, research, compliance, and general mergers and acquisitions activities.
• Fully manage client relationships as a go-to person for clients.
• Manage and drive the success of multiple engagements in corporate, individual and partnership taxation.
• Provide proper representation with taxing authorities for clients under federal or state examination.
• Possess strong writing skills for responding to problem resolutions for tax notices.
• Work closely with Partners, Managers and staff on client management, professional development and business development activities.
• Manage team's activities, charge-ability, and budgets.
• Maintain accountability for outstanding accounts receivable and take an active role in collections process.
• Develop team's technical and industry skills and mentor career growth.
• Be involved in practice development efforts of the firm.
• Assist partners with preparation of engagement budgets, client billing and staff performance reviews.
• Review staff work product and ensure firm processes and quality control procedures are being executed.
• Identify and pursue outside business contacts through social, charitable, and business organizations. Become an active participant in these networking channels.
• Pursue professional development through public speaking opportunities, seminar delivery, and through the writing of articles.
• Prepare proposals and presentations; present complex subjects confidently.
• Engage with team as a subject matter expert on complex tax issues.

Desired Qualifications:

• Bachelor's or Master's degree with a major in accounting
• Masters in Taxation or LLM in Taxation a plus
• CPA license 
• Minimum of 5 years of managerial experience in public accounting
• Experience at a public accounting firm, with a substantial dedication of time to providing corporate and individual tax compliance and consulting services
• Strong technical skills pertaining to tax preparation and review, tax compliance, agency correspondence and tax research
• Strong leadership, mentoring, and interpersonal skills fostering productive client and staff relationships
• Excellent analytical, organizational, written, and verbal communication skills
• Proven ability to attract and develop profitable, sustainable client relationships
• Ability to multi-task and manage conflicting priorities in a fast-paced environment 
• Strong technology skills, including Microsoft Office Suite
• Strong attention to detail and organizational skills

Benefits and Perks:

• Health, Dental, Vision, Short and Long-Term Disability
• Flexible Time Off
• FSA & HSA
• Employee Assistant Programs
• 401(k) Matching
• Commuter Benefits
• Parental Leave
• Modernized Incentives and Equity Participation

KSDT is dedicated to ensuring equal opportunity in all aspects of employment, including hiring, promotion, compensation, and workplace culture.

KSDT is committed to fostering a diverse and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not discriminate based on race, color, religion, sex, national origin, age, disability, pregnancy, childbirth, genetic information, sexual orientation, gender identity, veteran status, or any other protected category under applicable law.

We provide reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and religious beliefs, unless doing so would impose an undue hardship.

This job description is intended to provide a general overview of the responsibilities and qualifications of the position. It is not an exhaustive list, and additional duties may be assigned as needed.

Senior Manager, Partner Growth Marketing

Location: Miami 

Reports to: VP Acquisition & Lifecycle Marketing

About the Role

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it — campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor’s business.

Core Responsibilities

1. Agent Acquisition

• Own strategy, messaging, and audience targeting for agent acquisition programs — identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.

• Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.

• Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.

• Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.

2. Agent Performance & Engagement

• Track agent channel performance daily — monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.

• Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.

• Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements — partnering with account teams who own the broader relationship.

• Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.

3. Partner & Platform Programs

• Own co-branded acquisition campaigns with online real estate partners and homebuilders — optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.

• Build acquisition programs through seller-adjacent partnerships — companies that reach sellers at key life moments — and activate marketing programs as the partnerships team brings new partners online.

• Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.

• Measure partner-attributed CAC across all programs and optimize toward efficiency.

4. GTM & Channel Enablement

• Own the promotional calendar across partner channels — co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.

• Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.

• Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies — shared audiences, joint retargeting pools, and sequenced nurture programs.

• Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.

Who You Are

Experience:

• 5–7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously

• B2B2C background — you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly

• Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs

• Comfortable launching net-new programs with limited playbook — you've built channel programs from scratch, not just optimized existing ones

Technical Skills:

• Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail — and equally comfortable briefing and partnering with channel teams when that's the right move

• Understands both acquisition and lifecycle marketing well enough to drive programs across both

• Proficient in SQL or comfortable enough with data to pull your own performance analysis

• AI-native: you use AI tools daily to move faster — campaign analysis, copy generation, audience research, workflow automation

Mindset:

• Multi-channel thinker: you don't default to digital — you find the channel that reaches the audience, not the audience that fits your channel

• CAC-obsessed: every program has a cost and a return, and you track both

• Executor: you own programs end to end — building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move

• Comfortable engaging partners directly — you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions

Bonus Points

• Experience in real estate, proptech, fintech, or other high-consideration consumer verticals

• Affiliate or referral program management experience

• Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About the Role

You own our marketing technology stack — lifecycle infrastructure that powers email and SMS programs, and tracking systems that keep paid media attribution honest.

You'll design and maintain the systems that let a lean, AI-powered marketing team move fast and measure accurately. That means Iterable journeys and CDP audiences that run lifecycle programs on autopilot, a conversion tracking layer that stays clean across every ad platform, and automation that eliminates manual work from campaign launches to performance monitoring. You'll also drive cross-functional initiatives with Engineering, Product, and Growth Science to get critical tracking and infrastructure work prioritized. Senior IC role, no direct reports.

What You'll Do

1. Lifecycle Platform & Campaign Infrastructure

• Own Iterable end-to-end: configuration, journey architecture, lifecycle triggers, and audience management for welcome, nurture, and re-engagement programs.
• Manage our CDP (Segment Personas): define audience segments, maintain governance and naming conventions, and work with Engineering to ensure data flows to Iterable cleanly.
• Build AI-powered email and SMS template systems — modular, dynamic, and populated by AI at scale — so our lifecycle team can ship programs without relying on agencies or one-off builds.
• Train the team on platform capabilities and self-serve campaign creation so the lifecycle lead can focus on strategy, not production.

2. Conversion Tracking & Attribution

• Own Google Tag Manager and our Segment event taxonomy. Partner with Engineering on event tracking implementation, maintain event taxonomy documentation, and troubleshoot conversion data gaps across ad platforms.
• Partner with Engineering to implement and verify CAPI, enhanced conversions, and server-side tracking setups. You drive requirements, validate implementation, and own ongoing QA — Engineering builds it.
• Escalate and drive Engineering/Product prioritization when tracking infrastructure needs investment.

3. Automation, Tooling & Experimentation

• Build automated budget pacing alerts, performance anomaly detection, and campaign QA workflows (broken links, UTM validation, tracking checks) for both paid and lifecycle programs.
• Use Claude, Python, Gumloop and AI tools to build self-serve workflows that eliminate manual operational work across the team. Train team members on AI tools for content generation, analysis, and self-serve campaign creation.
• Partner with Growth Science on budget allocation analysis, channel decisions, measurement planning, and incrementality testing.

What You'll Need

Technical Skills:

• Expert in Iterable, Braze, or comparable ESP at enterprise scale (millions of sends)
• Strong HTML/CSS for responsive email templates; comfortable reading JavaScript
• Experienced with CDP platforms (Segment Personas or similar)
• Working knowledge of GTM, CAPI, enhanced conversions, and server-side tracking
• Proficient with Python scripting and no-code automation tools (Gumloop, Make, Zapier)
• Expert with AI tools (Claude, Cursor) for generating code, templates, and analysis
• Proficient in SQL for campaign analysis and troubleshooting

Experience:

• 5–7+ years in marketing operations, with primary depth in lifecycle/email platform ownership at scale
• Track record building infrastructure — not running campaigns — that measurably increases team velocity
• Proven ability to drive data infrastructure through Engineering and Product without direct authority
• Comfortable spanning acquisition and lifecycle — you understand how performance marketing and lifecycle programs interact

Mindset:

• Infrastructure builder: you design systems that eliminate entire categories of manual work
• AI-native: you use AI tools daily — for coding, content, analysis, and problem-solving
• High-agency IC: you architect solutions, prototype independently, and build them yourself

Bonus Points

• High-consideration, high-value transactional businesses (real estate, automotive, financial services)
• Amplitude or Optimizely experimentation platform experience
• Figma for prototyping templates
• Analytics engineering or data visualization (Looker, Mode, Tableau)
• Segment CDP, mobile push, or in-app messaging experience

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an API Product Manager to architect and maintain the expansion of our API offerings. You will design, implement, and optimize ways for our clients to experience our product offerings through our API.  As Product Manager for API, you'll be responsible for defining the strategy, roadmap, and execution of our developer-facing products that power our clients' cross-border payment operations. You'll work at the intersection of complex financial infrastructure and developer experience, ensuring our APIs are both powerful and intuitive.

Key Responsibilities

• Lead API Product Evolution: Drive the expansion of our API as a product, packaging our offerings into a world-class SDK and developer experience
• Strategic Planning: Define and execute the API product strategy aligned with OpenFX's mission to modernize cross-border payments
• Roadmap Development: Create comprehensive API roadmaps that balance client needs, technical capabilities, and business objectives
• Growth & Adoption: Identify opportunities to enhance developer experience and accelerate API adoption across target markets
• Client Discovery: Conduct deep discovery sessions with institutional clients including remittance companies, neo brokers, and payment service providers to understand integration challenges and requirements
• Cross-functional Collaboration: Partner with engineering, compliance, and business teams to deliver API solutions that meet our business goals. 
• Developer Experience: Champion improvements to documentation, testing environments, onboarding flows, and SDK development
• Performance Analytics: Define success metrics and KPIs for API adoption, performance, and client satisfaction

What we are looking for

Must Haves:

• Product Management Experience: 5+ years of product management experience, with at least 2 years focused on API or developer-facing products
• Proven Success: Track record of launching successful API products that achieved adoption and revenue goals
• Institutional Client Experience: Experience working with institutional clients and understanding their complex integration requirements
• Financial Services Background: Experience in trading, fintech, payments, or financial services, preferably with cross-border payments or FX
• Technical Expertise: Strong understanding of API design principles, RESTful services, and modern integration patterns
• Communication Skills: Ability to translate complex technical concepts for various stakeholders, from developers to C-suite executives

Nice to Have:

• Experience with payment rails, regulatory compliance, and multi-currency operations
• Background in software engineering or technical architecture
• Previous experience at high-growth fintech or payments companies
• Knowledge of emerging payment technologies and distributed ledger systems
• Experience with API monetization strategies and developer ecosystem growth

What we Offer

• Competitive salary and opportunity for industry impact.
• Shape API-driven adoption and systems at a fast-growing company.
• Professional development within world-class fintech.
• Commitment to inclusion—diverse perspectives valued.
  
  

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

About The Role

We’re hiring a Senior Paid Search Manager to lead strategy, execution, experimentation, and measurement across Google Ads and Microsoft Ads in a dynamic, multi-market footprint. You’ll push the frontier on AI-driven search, using modern search best practices—while building a rigorous testing framework and connecting paid search with SEO, AEO, and Social Search to win the evolving SERP. You’ll partner closely with Analytics, Product, Data Science, and Finance to align on the right optimization signals (e.g. ToF and qualified downstream events), ensure clean data pipelines, and drive measurable, durable growth.

What You’ll Do

Lead the search program end-to-end

• Own account structure, campaign taxonomy, bidding strategy, and budget/pacing strategy.

• Architect Performance Max (asset groups, audience signals, feeds, creative inputs) and core Search (RSA; DSA where appropriate).

Apply AI to scale performance and quality

• Leverage platform AI and custom automation (scripts/API) for query mapping, asset/creative generation and rotation, anomaly detection, bid/budget reallocation, and pacing.

• Pilot and productionize LLM-powered workflows for keyword/negative expansion, ad copy/asset ideation, and performance summarization.

Build a rigorous testing framework

• Design and run structured experiments (geo splits, incrementality tests, asset/audience match type tests) with pre-registered hypotheses, power checks, and clear decision rules.

• Maintain an experiment registry and codify learnings; scale winners quickly and sunset underperformers.

Elevate measurement and signal quality

• Partner with Analytics/Eng to implement enhanced conversions, offline conversion imports, and robust tagging; maintain auditable event taxonomies and conversion labels.

• Shift optimization toward higher-intent primary actions, balancing low- vs. high-latency events; implement value rules and tCPA/tROAS aligned to drive efficient CAC

• Ensure reliable data flows into warehouse/BI (e.g., Snowflake + QuickSight) and maintain single source-of-truth dashboards.

Drive geo precision and market governance

• Manage DMA/City/ZIP targeting, on/off market lists, exclusions, and budget allocation by region; ensure brand defense and healthy non-brand coverage.

Orchestrate SEO/AEO/Social Search convergence

• Build a unified query universe and avoid cannibalization; coordinate with SEO on content pillars, schema/FAQs, and internal linking to improve organic rankings and AI Overviews presence.

• Partner with Brand/Social to translate search insights into search-first content (YouTube, Reddit, TikTok), connect creator/social search to paid capture, and harmonize SERP/share-of-answer strategy.

Cross-functional and partner leadership

• Collaborate with Product/Eng on site speed, landing experiences, and signal latency reduction; align with Finance/Procurement on budgets, invoicing, and reconciliations.

• Manage Google/Microsoft relationships; prioritize relevant betas and escalate technical issues (API, data discrepancies) to resolution.

• Uphold privacy, compliance, and category policies (e.g., housing-related ad policies); enforce QA and brand safety standards.

Document and scale

• Maintain clear SOPs, naming conventions, SLAs, and QA checklists to ensure reliable operations as the program grows.

What You’ll Need

• 7+ years operating and scaling paid search across Google Ads and Microsoft Ads with multi-market complexity.

• Deep expertise with modern search (broad match + Smart Bidding), audience strategies, and RSA/asset testing at scale.

• Hands-on AI/automation experience: platform AI features, scripts/API, LLM-assisted workflows for ad ops and analysis; comfort evaluating and integrating new AI tools responsibly.

• Experimentation and measurement chops: geo experiments, incrementality testing, pre/post analysis, value-based bidding; MMM/MTA familiarity a plus.

• Data and tooling fluency: GTM, GA4 (or equivalent), BI dashboards; familiarity with cloud data warehouses (e.g., Snowflake) and data QA best practices; SQL is highly preferred.

• Proven success migrating to higher-intent optimization (enhanced conversions, offline conversion imports, consent-aware tagging) and tying media to downstream business impact.

• Exceptional communication and stakeholder management; can translate complexity into clear decisions and influence across Marketing, Product, Analytics, and Finance.

• Bias to action, high ownership, and meticulous operational hygiene (naming, labels, budgets, and pacing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Working knowledge of SEO, AEO (Answer/AI Engine Optimization), and Social Search mechanics; experience coordinating paid and organic

• Strategies across SERP surfaces, YouTube, Reddit, and TikTok search.

• Experience with feed management, landing page experimentation, and collaboration with Creative/Brand on search-first storytelling.

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, qualified pipeline

• Brand vs. non-brand efficiency; impression share/share of voice.

• Experiment velocity and impact: test cadence, time-to-decision, percent of budget behind proven winners, and documented learnings adopted cross-channel.

• Data quality and automation: tag/conversion health SLAs, offline match rates, dashboard accuracy, percent of workflows automated, anomaly detection 

• Convergence impact: blended paid+organic SOV on priority queries, reduction in cannibalization, presence/share in AI Overviews and Social Search, and improvements to search-driven landing experiences.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About The Role

We’re hiring a Senior Paid Search Manager to lead strategy, execution, experimentation, and measurement across Google Ads and Microsoft Ads in a dynamic, multi-market footprint. You’ll push the frontier on AI-driven search, using modern search best practices—while building a rigorous testing framework and connecting paid search with SEO, AEO, and Social Search to win the evolving SERP. You’ll partner closely with Analytics, Product, Data Science, and Finance to align on the right optimization signals (e.g. ToF and qualified downstream events), ensure clean data pipelines, and drive measurable, durable growth.

What You’ll Do

Lead the search program end-to-end

• Own account structure, campaign taxonomy, bidding strategy, and budget/pacing strategy.

• Architect Performance Max (asset groups, audience signals, feeds, creative inputs) and core Search (RSA; DSA where appropriate).

Apply AI to scale performance and quality

• Leverage platform AI and custom automation (scripts/API) for query mapping, asset/creative generation and rotation, anomaly detection, bid/budget reallocation, and pacing.

• Pilot and productionize LLM-powered workflows for keyword/negative expansion, ad copy/asset ideation, and performance summarization.

Build a rigorous testing framework

• Design and run structured experiments (geo splits, incrementality tests, asset/audience match type tests) with pre-registered hypotheses, power checks, and clear decision rules.

• Maintain an experiment registry and codify learnings; scale winners quickly and sunset underperformers.

Elevate measurement and signal quality

• Partner with Analytics/Eng to implement enhanced conversions, offline conversion imports, and robust tagging; maintain auditable event taxonomies and conversion labels.

• Shift optimization toward higher-intent primary actions, balancing low- vs. high-latency events; implement value rules and tCPA/tROAS aligned to drive efficient CAC

• Ensure reliable data flows into warehouse/BI (e.g., Snowflake + QuickSight) and maintain single source-of-truth dashboards.

Drive geo precision and market governance

• Manage DMA/City/ZIP targeting, on/off market lists, exclusions, and budget allocation by region; ensure brand defense and healthy non-brand coverage.

Orchestrate SEO/AEO/Social Search convergence

• Build a unified query universe and avoid cannibalization; coordinate with SEO on content pillars, schema/FAQs, and internal linking to improve organic rankings and AI Overviews presence.

• Partner with Brand/Social to translate search insights into search-first content (YouTube, Reddit, TikTok), connect creator/social search to paid capture, and harmonize SERP/share-of-answer strategy.

Cross-functional and partner leadership

• Collaborate with Product/Eng on site speed, landing experiences, and signal latency reduction; align with Finance/Procurement on budgets, invoicing, and reconciliations.

• Manage Google/Microsoft relationships; prioritize relevant betas and escalate technical issues (API, data discrepancies) to resolution.

• Uphold privacy, compliance, and category policies (e.g., housing-related ad policies); enforce QA and brand safety standards.

Document and scale

• Maintain clear SOPs, naming conventions, SLAs, and QA checklists to ensure reliable operations as the program grows.

What You’ll Need

• 7+ years operating and scaling paid search across Google Ads and Microsoft Ads with multi-market complexity.

• Deep expertise with modern search (broad match + Smart Bidding), audience strategies, and RSA/asset testing at scale.

• Hands-on AI/automation experience: platform AI features, scripts/API, LLM-assisted workflows for ad ops and analysis; comfort evaluating and integrating new AI tools responsibly.

• Experimentation and measurement chops: geo experiments, incrementality testing, pre/post analysis, value-based bidding; MMM/MTA familiarity a plus.

• Data and tooling fluency: GTM, GA4 (or equivalent), BI dashboards; familiarity with cloud data warehouses (e.g., Snowflake) and data QA best practices; SQL is highly preferred.

• Proven success migrating to higher-intent optimization (enhanced conversions, offline conversion imports, consent-aware tagging) and tying media to downstream business impact.

• Exceptional communication and stakeholder management; can translate complexity into clear decisions and influence across Marketing, Product, Analytics, and Finance.

• Bias to action, high ownership, and meticulous operational hygiene (naming, labels, budgets, and pacing).

• Excellent communication, prioritization, and stakeholder management; thrives in ambiguity, moves with urgency, and maintains a high quality bar.

• Ownership mindset with flexibility to switch between strategy and hands-on execution.

Preferred

• Experience in real estate, fintech/proptech, or performance-driven consumer brands.

• Working knowledge of SEO, AEO (Answer/AI Engine Optimization), and Social Search mechanics; experience coordinating paid and organic

• Strategies across SERP surfaces, YouTube, Reddit, and TikTok search.

• Experience with feed management, landing page experimentation, and collaboration with Creative/Brand on search-first storytelling.

How We Measure Success

• Efficiency and impact: CAC/CPA, CPQL, incremental contribution, qualified pipeline

• Brand vs. non-brand efficiency; impression share/share of voice.

• Experiment velocity and impact: test cadence, time-to-decision, percent of budget behind proven winners, and documented learnings adopted cross-channel.

• Data quality and automation: tag/conversion health SLAs, offline match rates, dashboard accuracy, percent of workflows automated, anomaly detection 

• Convergence impact: blended paid+organic SOV on priority queries, reduction in cannibalization, presence/share in AI Overviews and Social Search, and improvements to search-driven landing experiences.

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

Product Manager 

Role Overview 

Upshop is seeking a Product Manager responsible for helping define, build, and deliver product capabilities within Upshop’s retail operations platform. This role will partner closely with engineering, design, data, and customer-facing teams to develop solutions that help grocery retailers improve operational efficiency, reduce waste, and drive profitability. 

The Product Manager will work directly with customers and internal stakeholders to understand operational challenges and translate them into clear product requirements and priorities. This role requires someone comfortable working in a SaaS product environment with an understanding of APIs, integrations, and platform-based software systems. 

The ideal candidate can effectively collaborate with both technical teams and retail operators, ensuring that product solutions are technically sound while addressing real-world operational needs. 

Key Responsibilities 

Product Strategy & Planning 

• Contribute to the development and execution of product strategy and roadmap initiatives 

• Identify product opportunities based on customer feedback, operational challenges, and market trends 

• Define product priorities aligned with company objectives 

• Develop product requirements, use cases, and user stories 

Product Development & Delivery 

• Partner with engineering and UX teams to design and deliver new product capabilities 

• Participate in agile development processes including sprint planning, backlog grooming, and release planning 

• Ensure product features meet functional, usability, and scalability requirements 

• Support testing, validation, and product launch activities 

Customer & Market Engagement 

• Engage directly with customers to understand operational workflows and product needs 

• Conduct customer interviews, feedback sessions, and discovery activities 

• Gather insights from sales and customer success teams to inform product decisions 

• Represent customer needs within the product development process 

Technical Collaboration 

• Work closely with engineering teams on features involving APIs, integrations, and SaaS platform capabilities 

• Translate business and operational requirements into technical product specifications 

• Support integration requirements with retailer systems and third-party solutions 

Cross-Functional Collaboration 

• Partner with engineering, UX, data science, revenue, and customer success teams 

• Support go-to-market readiness for new product releases 

• Communicate product updates and priorities across internal stakeholders 

Qualifications 

Required 

• Bachelor’s degree in business, technology, engineering, or related field (or equivalent experience) 

• 3–6+ years of experience in product management or product-related roles 

• Experience working in SaaS or enterprise software environments 

• Experience collaborating with engineering teams in an agile product development environment 

• Strong communication and stakeholder management skills 

• Ability to translate customer and business needs into clear product requirements 

Technical Knowledge 

• Working knowledge of APIs, integrations, and modern SaaS platform architecture 

• Ability to collaborate effectively with engineering teams on technical product features 

• Familiarity with product management tools and agile workflows 

• Familiarity with AI-enabled tooling and emerging AI capabilities, including the ability to evaluate opportunities for AI-driven features within SaaS products. 

Preferred Experience 

• Experience in grocery retail, food service, supply chain, or store operations technology 

• Exposure to data-driven product development 

• Familiarity with AI-enabled tools, automation technologies, or predictive analytics 

Key Competencies 

• Customer focus and empathy for operational users 

• Analytical and problem-solving skills 

• Cross-functional collaboration 

• Strategic thinking and prioritization 

• Communication and stakeholder management 

Working Relationships 

This role collaborates closely with: 

• Engineering 

• UX / Product Design 

• Data Science 

• Revenue / Sales 

• Customer Success 

The estimated pay ranges for this role are as follows:

• $100,000 - 150,000 CAD

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Position Summary: 

As the Ecommerce Marketing Manager for 1P wholesale Retailer.com, you will be responsible for the end-to-end marketing execution of our retailer marketplace strategy, leading high-performance advertising efforts across our premier 1P partners. You will act as the primary lead for product discoverability and conversion on platforms such as Walmart.com, Macys.com, Kohls.com, and others, ensuring brand consistency across our diverse portfolio while driving measurable sales growth through sophisticated retail media management. 

Key Responsibilities: 

• Retail Media & Performance Marketing: Execute and oversee Sponsored Product and Sponsored Brand campaigns across Retail Media Networks (RMNs), performing weekly bid adjustments, keyword harvesting, and budget reallocations to maximize ROAS. 
• Financial Stewardship: Partner closely with Finance to establish account-level budgets and manage budgets on weekly and monthly basis. 
• Analytics & Reporting: Generate weekly performance snapshots and Monthly Executive Reports (EMR) to translate digital metrics into actionable business insights for senior leadership. 
• Cross-Functional Leadership: Lead Ecommerce Business Review meetings, aligning Sales and Finance teams on shipment data, sales trends, and upcoming digital marketing opportunities. 
• Social Proof Management: Lead Bazaarvoice campaigns and review sampling programs to drive product ratings and syndication, boosting consumer confidence and conversion. 
• Product listings: integrate new products from our Salsify platform  into 1P platforms such as Macys.com
• Operational Support: Provide ad-hoc support for 1P operations and merchandising initiatives, including Amazon-specific projects related to advertising campaigns. 

Qualifications: 

• Experience: 3-5 years of experience in eCommerce marketing, specifically within 1P Wholesale or Retail Media environments. 
• Platform Expertise: Proven track record managing campaigns within Walmart Connect, Criteo, CitrusAd, or similar Retail Media Networks. 
• Technical Proficiency: Advanced skills in Excel/Google Sheets and experience with ERP systems like NetSuite for financial tracking. 
• Industry Knowledge: Familiarity with the apparel industry and the specific digital requirements of major retailers like Macy’s, Kohl’s, and Sam’s Club. 
• Tools: Experience with Bazaarvoice or similar review syndication and social proof platforms. 

Personal Attributes: 

• Analytical Mindset: Ability to pivot between high-level strategy and granular data optimization to drive ROI. 
• Financial Acumen: Strong attention to detail regarding budgeting, invoicing, and fiscal accountability. 
• Collaborative Communicator: Excellent verbal and written communication skills with the ability to align diverse teams (Sales, Finance, Marketing) toward common goals. ● Adaptability: A proactive self-starter who can manage multiple brands and retail platforms in a fast-paced environment. 

We are seeking a Data Engineer to join our dynamic team. The ideal candidate is an enthusiastic problem-solver who excels at building scalable data systems and has hands-on experience with Databricks, Looker, AWS, MongoDB, PostgreSQL, and Terraform. You will work alongside sales, customer success and engineering to design, implement, and maintain the operational data infrastructure that powers our analytics and platform offerings.

What you'll do:

1. Data Pipeline & Integration
• Design, build, and maintain end-to-end data pipelines using Databricks (SparkSQL, PySpark) for data ingestion, transformation, and processing.
• Integrate data from various structured and unstructured sources, including medical imaging systems, EMRs, Change-Data-Capture from SQL Databases, and external APIs.
2. Analytics & Visualization
• Collaborate with the analytics team to create, optimize, and maintain dashboards in Looker.
• Implement best practices in data modeling and visualization for operational efficiency.
3. Cloud Infrastructure
• Deploy and manage cloud-based solutions on AWS (e.g., S3, EMR, Lambda, EC2) to ensure scalability, availability, and cost-efficiency using IaC tooling (Terraform and Databricks Asset Bundles).
• Develop and maintain CI/CD pipelines for data-related services and applications.
4. Database Management
• Oversee MongoDB and PostgreSQL databases, including schema design, indexing, and performance tuning.
• Ensure data integrity, availability, and optimized querying for both transactional and analytical workloads.
5. Security & Compliance
• Adhere to healthcare compliance requirements (e.g., HIPAA) and best practices for data privacy and security.
• Implement error handling, logging, and monitoring frameworks to ensure reliability and transparency.
• Implement data governance frameworks to maintain data integrity and confidentiality.
6. Collaboration & Documentation
• Work cross-functionally with data scientists, product managers, and other engineering teams to gather requirements and define data workflows.
• Document data pipelines, system architecture, and processes for internal and external stakeholders.

About you:

• Education & Experience
• 7+ years of professional experience in data engineering or a similar role.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Technical Skills
• Databricks (Spark): Proven expertise in building large-scale data pipelines.
• Looker: Experience in creating dashboards, data models, and self-service analytics solutions.
• AWS: Proficient with core services like S3, EMR, Lambda, IAM, EC2, etc.
• MongoDB & PostgreSQL: Demonstrated ability to design schemas, optimize queries, and manage high-volume databases.
• SQL & Scripting: Strong SQL skills, plus familiarity with Python, Scala, or Java for data-related tasks.
• Soft Skills
• Excellent communication and team collaboration abilities.
• Strong problem-solving aptitude and analytical thinking.
• Detail-oriented, with a focus on delivering reliable, high-quality solutions.
• Preferred
• Experience in healthcare or imaging (e.g., DICOM, HL7/FHIR).
• Familiarity with DevOps tools (Docker, Kubernetes, Terraform) and CI/CD pipelines.
• Knowledge of machine learning workflows and MLOps practices.

The base salary range for this position is $120,000 - $180,000.  Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. 

Estate Gift and Trust Expert 

About KSDT  

KSDT has long been recognized as one of Forbes Best Accounting and Tax Firms in America and one of the South Florida Business Journal’s Best Places to Work. Now, with our exciting new partnership with Ascend, we’re stepping into the next phase of growth and opportunity. 

What hasn’t changed is our culture: the “secret sauce” that sets us apart. We foster a fun and creative environment, keep the politics out, and make work-life balance a priority. We seek highly motivated individuals who want not only true career advancement, but also the chance to shape and grow alongside a firm that is scaling rapidly. Our partners and knowledgeable professionals remain accessible for hands-on learning, mentorship, and development. 

In September 2025, KSDT  made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, KSDT  is well positioned for strong innovation and growth in the years to come. 

About Ascend 

At Ascend, we recognize the struggles that accounting & finance professionals face in traditional firms - from rigid hierarchies and overwhelming workloads to the elusive work-life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and robust resources.  

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential.  

For more information, visit www.ascendtogether.com. 

Locations: 

Miami, Florida OR Weston, Florida OR Boca Raton, Florida OR Hybrid 

The Role 

KSDT is seeking an Estate, Gift and Trust Manager to lead complex estate and fiduciary tax engagements while serving as a trusted advisor to clients and their professional networks. This role focuses on delivering strategic tax planning, compliance, and administration support across estates, trusts, gifts, and related entities. The ideal candidate brings strong technical expertise, leadership skills, and a passion for mentoring team members while helping clients navigate complex wealth transfer matters. 

Responsibilities 

• Partner with clients and their advisors to provide innovative tax accounting services, including planning, research,  and compliance related to estates, estate tax planning, trusts, gifts, generation-skipping transfers, fiduciary accountings and tax-exempt organizations (hereafter, “EGT/TEO”), and some related entities including individuals, partnerships,  and S Corporations. 

• Manage and independently produce the required analysis of trust agreements for tax and accounting purposes, as well as gift, estate, and generation-skipping transfer planning and compliance purposes. 

• Manage and drive the success of multiple estate and trust administrations from a tax and accounting standpoint, i.e., year of death and period of administration, to ultimate disposition, including final individual income tax compliance, pre- and post mortem planning, estate and trust dispositions, and all related tax and compliance issues. 

• Manage and drive the success of multiple engagements in EGT/TEO entities and related entities’ taxation. 

• Provide proper representation with taxing authorities for clients under federal or state examination. Possess strong writing skills for responding to problem resolutions for tax notices. 

• Work closely with Partners, Senior Managers and staff on client management, professional development and business development activities. 

• Manage team's activities, charge-ability, and budgets. 

• Develop team's technical and industry skills and mentor career growth. 

• Be involved in practice development efforts of the firm. 

• Assist partners with preparation of engagement budgets, client billing and staff performance reviews. 

• Review staff work product and ensure firm processes and quality control procedures are being executed. 

• Identify and pursue outside business contacts through social, charitable, and business organizations. Become an active participant in these networking channels. 

• Pursue professional development through public speaking opportunities, seminar delivery, and through the writing of articles. 

• Assist in preparing proposals and presentations. 

Desired Qualifications 

• BBA/BS in Accounting. 

• Masters in Taxation degree or LLM in Taxation a plus. 

• CPA certification and active CPA license preferred 

• Five or more years of experience at a public accounting firm, with a substantial dedication of time to providing corporate and individual tax compliance and consulting services. 

• Strong technical skills pertaining to tax preparation and review, tax compliance, agency correspondence and tax research. 

Benefits and Perks: 

• Health, Dental, Vision, Short and Long-Term Disability 

• Flexible Time Off 

• FSA & HSA 

• Employee Assistant Programs 

• 401(k) Matching 

• Commuter Benefits 

• Parental Leave 

• Modernized Incentives and Equity Participation 

KSDT is dedicated to ensuring equal opportunity in all aspects of employment, including hiring, promotion, compensation, and workplace culture. 

KSDT is committed to fostering a diverse and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not discriminate based on race, color, religion, sex, national origin, age, disability, pregnancy, childbirth, genetic information, sexual orientation, gender identity, veteran status, or any other protected category under applicable law. 

We provide reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and religious beliefs, unless doing so would impose an undue hardship. 

This job description is intended to provide a general overview of the responsibilities and qualifications of the position. It is not an exhaustive list, and additional duties may be assigned as needed. 

Job responsibilities subject to change depending on whether candidate is a Manager or Supervisor 

Related Job Titles 

Tax Supervisor 

Tax Senior Manager 

Senior Tax Manager 

The Role