We are seeking an Outreach Coordination Manager to lead and coach a small team responsible for high-volume outbound member outreach. This is an entry-level, hands-on manager role (player-coach) focused on executing and improving a critical outreach experiment: driving stronger member engagement, increasing conversion through the scheduling funnel, and ensuring a consistently high-quality member experience. The ideal candidate brings hands-on outbound leadership experience, strong performance management instincts, and a highly operational approach to running day-to-day execution.

NOTE - This role will initially be a 3mo contract with possibility to extend or convert pending outcomes. 

What you’ll do

• Manage, coach, and develop the Outreach Coordinator team to deliver strong daily execution and consistent performance.

• Set clear daily outreach expectations and conversion goals, and hold the team accountable to performance against them.

• Monitor key funnel metrics to identify trends, gaps, and opportunities for improvement.

• Develop and refine call scripts, talk tracks, and objection-handling strategies to improve member engagement and conversion outcomes.

• Review team performance regularly, deliver actionable coaching, and support ongoing skill development.

• Provide weekly reporting and insights on experiment performance, including progress against key metrics and recommendations for optimization.

• Partner closely with Member Services, Product, and other cross-functional teams to identify operational friction and improve the member journey.

• Help build a disciplined, high-accountability team culture grounded in empathy, execution, and continuous improvement.

• Conduct high-volume outbound outreach to members preparing to schedule imaging exams, convert member outreach into scheduled imaging appointments, and deliver a consistently high-quality member experience across every interaction.

About you

• Experience as an SDR/BDR team lead, inside sales team lead, or in another frontline outbound sales leadership role.

• Proven experience managing high-volume outbound activity and driving performance against conversion goals.

• Strong coaching and performance management skills, with the ability to develop early-career team members through clear feedback and accountability.

• Comfortable using funnel metrics and activity data to diagnose issues, prioritize interventions, and improve outcomes.

• Excellent communication skills and sound judgment in a fast-paced, highly execution-oriented environment.

• Highly organized, operationally strong, and motivated by measurable performance improvement.

• Excited by the opportunity to help improve access, affordability, and experience in healthcare.

We are seeking a Sales Development Representative, Member Outreach to support high-volume outbound outreach to members who are preparing to schedule imaging exams. This is a high-impact role focused on engaging members at a critical point in their care journey, clearly communicating the value of OneImaging, and guiding them toward scheduling through our platform. The ideal candidate brings strong communication skills, sound judgment, and a highly empathetic approach to member interactions.

NOTE - This role will initially be a 3mo contract with possibility to extend or convert pending outcomes. 

What you'll do:

• Conduct high-volume outbound outreach to members preparing to schedule imaging exams.

• Clearly and effectively communicate the value of OneImaging, including cost savings, convenience, and a better overall imaging experience.

• Build trust quickly with members by leading thoughtful, empathetic, and solutions-oriented conversations.

• Address questions and objections with confidence and professionalism, helping members feel informed and supported.

• Convert member outreach into scheduled imaging appointments through OneImaging.

• Accurately document outreach activity, outcomes, and follow-up steps in internal systems.

• Identify common member concerns and share feedback with cross-functional partners to help improve messaging, workflows, and conversion performance.

• Deliver a consistently high-quality member experience across every interaction.

About you:

• 1–2 years of experience in SDR, BDR, inside sales, call center sales, or another high-volume outbound role.

• Comfortable working in a fast-paced environment with significant outbound call activity.

• Excellent verbal communication skills and the ability to tailor your approach to a range of member needs and situations.

• Strong objection-handling skills and the ability to guide conversations toward clear next steps.

• Highly organized, reliable, and disciplined in managing follow-up and documenting activity.

• Motivated by performance goals, continuous improvement, and measurable outcomes.

• Excited by the opportunity to help improve access, affordability, and experience in healthcare.

We are seeking an experienced Engineering Manager (player/coach) focusing on healthcare integrations, architecting the platform layer connecting provider networks, care navigator operations, and clinical workflows. This is a senior IC-first role where functions include writing production level code, building services, and owning critical systems while also setting architectural direction and mentoring other engineers.

The Engineering Manager will drive architecture decisions across services that interface with new and existing Postgres db’s, guide adoption of healthcare data standards such as FHIR/HL7 and DICOM, and ensure the platform can withstand the demands of healthcare at scale. This position emphasizes direct contribution, coding, system design, and problem-solving as the primary mode of leadership.

What you'll do:

• Architect and implement backend services that interface with Postgres and Databricks to support business verticals, ensuring scale, reliability, and maintainability. Write production-grade code and lead by example.
• Design and oversee data adapters to integrate with external imaging facilities, payers, and TPAs, adhering to health data standards (FHIR/HL7, DICOM)
• Conduct rigorous code reviews, set coding standards, and foster engineering best practices to ensure high-quality, secure, and compliant codebases.
• Design systems for reliability and graceful degradation as we scale from thousands to millions of orders. Extend considerations of fault-tolerance, error reporting, and load and stress testing to existing and new services. Establish recovery strategies and observability standards.
• Write clear engineering documentation that outlines architecture choices, technical milestones, and steps required to achieve epic/feature/service goals.
• Mentor backend and full-stack engineers, sharing tools and approaches to improve problem-solving. While mentorship is expected, the majority of your time will be spent coding and architecting systems.
• Partner with Product to translate business goals into efficient, value-driven technical solutions. Ensure tradeoffs are explicit and that the solution is optimized for the problem, pushing back on instances of incorrect scoping of a solution as needed providing the relevant evidence.
• Collaborate with DevOps to embed CI/CD, observability, security, and cost-transparency into every service.

About you:

• B.S./M.S. in Computer Science, Engineering, or related field, or equivalent industry experience.
• 8+ years of backend engineering experience with production level software development and architectural responsibilities.
• Strong expertise in Python, TypeScript/Node.js, PostgreSQL.
• Proven ability to design fault-tolerant, high-availability distributed systems and contribute hands-on in codebases.
• Hands-on experience with healthcare data standards (FHIR, HL7, DICOM) and compliance frameworks (HIPAA, SOC-II).
• Demonstrated ability to mentor engineers without direct management responsibilities.
• Excellent communication skills with the ability to influence both technical and non-technical stakeholders.
• Familiarity with cloud infrastructure (AWS preferred: S3, Fargate, App Runner, Route 53).
• Experience with CI/CD pipelines, observability platforms, and cost optimization.
• Experience with data pipelines and integrations with our Databricks layer (file ingestion, and BI integration), or equivalent large-scale data platforms.
• Familiarity with DICOM operations, processing, and interfacing with PACS systems
• Background in healthtech, insurance tech, or other regulated industries.
• Exposure to multi-agent systems (e.g., LLMs, OCR) to streamline workflows.

The base salary range for this position is $140,000 - $190,000.  Individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. 

Position Summary

As a Member Support Agent or Care Navigator, you will be on the front lines of managing all inbound communications – phone calls, text messages, emails, and chat. Your role is to engage members and partners when they connect with One Imaging, answering questions accurately and guiding them through the One Imaging member journey, while maintaining a positive disposition. As well as supporting exam scheduling by connecting with referring providers as needed. This is a high-impact role where your ability to actively listen, communicate clearly, and resolve issues consistently directly drives member satisfaction and trust in the company.

What You’ll Be Doing

• Driving Satisfaction: Connect with members, answer all questions and ensure they leave all interactions satisfied with the quality of support and confident in the One Imaging process.
• Solving Problems: Use available resources, notes, and critical thinking to accurately and politely solve the member problems, aiming for on-call resolution whenever possible.
• Overcoming Objections: Use proven techniques to address concerns, clarify next steps, and ensure members move forward confidently.
• Delivering Outstanding Experiences: Engage members with empathy, professionalism, and clarity to build trust and reduce friction.
• Multi-Channel Communication: Use phone, SMS, email, and chat to manage members requests and needs quickly, and follow up to confirm resolution.
• Collaborating Cross-Functionally: Partner with internal teams to ensure information is accurate and members experience seamless handoffs.
• Meeting Goals: Consistently hit weekly and monthly targets for Member Support team – call volume, time to answer, average handle time, member satisfaction, and retrieval completions.

What You Need to Have

• Exceptional English Proficiency: C2-level mastery in English, enabling precise and professional interactions.
• 2+ years in inbound calling, call center, or customer service/support roles (healthcare experience is preferred).
• Excellent verbal communication skills with a professional and empathetic phone manner.
• Ability to listen, build trust, and handle objections with resilience and positivity.
• Strong organizational skills to manage volume and follow-ups.
• Tech-savvy, comfortable with CRMs, call platforms, and messaging tools.
• High school diploma required; Associate’s or Bachelor’s degree preferred.

Key Competencies

• Empathy & Persuasion: Balance compassion with confidence to drive action.
• Results Orientation: Focus on on-call resolution and positive member feedback.
• Adaptability: Stay flexible with changing workflows, tools, and priorities.
• Problem-Solving: Anticipate barriers and offer quick, clear solutions.
• Communication: Clear, engaging, and member-first in every interaction.

Benefits

• Compensation: $1,000/mo USD or your currency of choice.
• Work from home and flexible schedule
• Opportunities for professional development and growth

Position Summary

As a Member Support Agent or Care Navigator, you will be on the front lines of managing all inbound communications – phone calls, text messages, emails, and chat. Your role is to engage members and partners when they connect with One Imaging, answering questions accurately and guiding them through the One Imaging member journey, while maintaining a positive disposition. As well as supporting exam scheduling by connecting with referring providers as needed. This is a high-impact role where your ability to actively listen, communicate clearly, and resolve issues consistently directly drives member satisfaction and trust in the company.

What You’ll Be Doing

• Driving Satisfaction: Connect with members, answer all questions and ensure they leave all interactions satisfied with the quality of support and confident in the One Imaging process.
• Solving Problems: Use available resources, notes, and critical thinking to accurately and politely solve the member problems, aiming for on-call resolution whenever possible.
• Overcoming Objections: Use proven techniques to address concerns, clarify next steps, and ensure members move forward confidently.
• Delivering Outstanding Experiences: Engage members with empathy, professionalism, and clarity to build trust and reduce friction.
• Multi-Channel Communication: Use phone, SMS, email, and chat to manage members requests and needs quickly, and follow up to confirm resolution.
• Collaborating Cross-Functionally: Partner with internal teams to ensure information is accurate and members experience seamless handoffs.
• Meeting Goals: Consistently hit weekly and monthly targets for Member Support team – call volume, time to answer, average handle time, member satisfaction, and retrieval completions.

What You Need to Have

• Exceptional English Proficiency: C2-level mastery in English, enabling precise and professional interactions.
• 2+ years in inbound calling, call center, or customer service/support roles (healthcare experience is preferred).
• Excellent verbal communication skills with a professional and empathetic phone manner.
• Ability to listen, build trust, and handle objections with resilience and positivity.
• Strong organizational skills to manage volume and follow-ups.
• Tech-savvy, comfortable with CRMs, call platforms, and messaging tools.
• High school diploma required; Associate’s or Bachelor’s degree preferred.

Key Competencies

• Empathy & Persuasion: Balance compassion with confidence to drive action.
• Results Orientation: Focus on on-call resolution and positive member feedback.
• Adaptability: Stay flexible with changing workflows, tools, and priorities.
• Problem-Solving: Anticipate barriers and offer quick, clear solutions.
• Communication: Clear, engaging, and member-first in every interaction.

Benefits

• Compensation: $1,000/mo USD or your currency of choice.
• Work from home and flexible schedule
• Opportunities for professional development and growth

Position Summary

As a Member Support Agent or Care Navigator, you will be on the front lines of managing all inbound communications – phone calls, text messages, emails, and chat. Your role is to engage members and partners when they connect with One Imaging, answering questions accurately and guiding them through the One Imaging member journey, while maintaining a positive disposition. As well as supporting exam scheduling by connecting with referring providers as needed. This is a high-impact role where your ability to actively listen, communicate clearly, and resolve issues consistently directly drives member satisfaction and trust in the company.

What You’ll Be Doing

• Driving Satisfaction: Connect with members, answer all questions and ensure they leave all interactions satisfied with the quality of support and confident in the One Imaging process.
• Solving Problems: Use available resources, notes, and critical thinking to accurately and politely solve the member problems, aiming for on-call resolution whenever possible.
• Overcoming Objections: Use proven techniques to address concerns, clarify next steps, and ensure members move forward confidently.
• Delivering Outstanding Experiences: Engage members with empathy, professionalism, and clarity to build trust and reduce friction.
• Multi-Channel Communication: Use phone, SMS, email, and chat to manage members requests and needs quickly, and follow up to confirm resolution.
• Collaborating Cross-Functionally: Partner with internal teams to ensure information is accurate and members experience seamless handoffs.
• Meeting Goals: Consistently hit weekly and monthly targets for Member Support team – call volume, time to answer, average handle time, member satisfaction, and retrieval completions.

What You Need to Have

• Exceptional English Proficiency: C2-level mastery in English, enabling precise and professional interactions.
• 2+ years in inbound calling, call center, or customer service/support roles (healthcare experience is preferred).
• Excellent verbal communication skills with a professional and empathetic phone manner.
• Ability to listen, build trust, and handle objections with resilience and positivity.
• Strong organizational skills to manage volume and follow-ups.
• Tech-savvy, comfortable with CRMs, call platforms, and messaging tools.
• High school diploma required; Associate’s or Bachelor’s degree preferred.

Key Competencies

• Empathy & Persuasion: Balance compassion with confidence to drive action.
• Results Orientation: Focus on on-call resolution and positive member feedback.
• Adaptability: Stay flexible with changing workflows, tools, and priorities.
• Problem-Solving: Anticipate barriers and offer quick, clear solutions.
• Communication: Clear, engaging, and member-first in every interaction.

Benefits

• Compensation: $1,000/mo USD or your currency of choice.
• Work from home and flexible schedule
• Opportunities for professional development and growth

We’re seeking a Vice President, Employer Sales to lead strategic growth across a high-value territory, focused on large enterprise employers. This is a senior individual contributor role responsible for driving net-new revenue, building executive-level relationships, and closing complex, multi-stakeholder deals that shape OneImaging’s growth trajectory. You’ll play a critical role in expanding our footprint within the enterprise employer market, positioning OneImaging as a leading cost containment and member experience solution in healthcare.

What you'll do:

• Own and execute a territory strategy focused on large, self-insured employers, driving significant net-new revenue growth
• Build, develop, and manage a high-quality pipeline through strategic outbound, broker/consultant partnerships, and executive networking
• Lead highly complex, enterprise sales cycles — from initial engagement and discovery through deal structuring, negotiation, and close
• Establish and cultivate relationships with senior and executive stakeholders across HR, Benefits, Total Rewards, and Finance, acting as a trusted advisor
• Navigate and influence broker and consultant ecosystems (e.g., Mercer, Aon, WTW) to drive access, credibility, and deal acceleration
• Partner cross-functionally with Marketing, Customer Success, Product, and Leadership to align on go-to-market strategy, client needs, and long-term success
• Represent OneImaging at industry events, conferences, and executive forums, elevating brand presence and thought leadership within the market
• Provide market feedback and insights to leadership to help inform product, pricing, and GTM strategy

About you:

• 8–12+ years of experience selling healthcare, digital health, or benefits solutions to large, self-insured employers (15K+ lives)
• Consistent track record of exceeding quota in complex, enterprise sales environments with long sales cycles and multiple stakeholders
• Deep relationships and credibility within the employer benefits ecosystem, including brokers, consultants, and channel partners
• Executive presence with the ability to engage, influence, and close at the C-suite level
• Strategic, consultative seller who can navigate ambiguity and build from 0→1 in a high-growth, early-stage environment
• Highly autonomous, driven, and comfortable owning a large territory with significant revenue responsibility
• Mission-driven and motivated by the opportunity to make imaging more affordable, accessible, and consumer-friendly

The target base salary range for this position is $185,000 - $200,000. This role is commission eligible and offers uncapped earning potential. Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans.

We’re seeking a Regional Vice President, Employer Sales to drive new business within the enterprise employer market. This is a high-impact, individual contributor role responsible for owning a regional territory and leading full-cycle sales — from prospecting and relationship development to negotiation and close. You’ll play a key role in shaping OneImaging’s growth trajectory and establishing our brand as a leading cost containment and member experience solution in healthcare.

What you'll do:

• Own your territory and execute a go-to-market strategy targeting large self-insured employers.
• Build and manage a robust pipeline of employer prospects through direct outreach, partnerships, and consultant/broker relationships.
• Lead the full sales cycle — from prospecting, discovery, and proposal development to negotiation and close.
• Engage senior stakeholders across Benefits, HR, Finance, and Total Rewards to position OneImaging’s value proposition.
• Collaborate cross-functionally with Marketing, Customer Success, Product, and Legal to ensure smooth handoffs and long-term client success.
• Represent OneImaging at industry events, conferences, and broker forums, building brand awareness and credibility.

About you:

• 5+ years of experience selling healthcare, digital health, or benefits solutions to enterprise employers 
• Proven track record of exceeding quota and managing complex sales cycles with multiple stakeholders.
• Deep understanding of the employer benefits ecosystem, including brokers, partnerships, and consulting channels.
• Consultative, strategic seller with strong relationship-building and communication skills.
• Comfortable working in an early-stage, high-growth environment — thrives with autonomy and ambiguity.
• Mission-driven and motivated by the opportunity to improve imagaing access, affordability, and experience.

We’re seeking a strategic, results-driven Vice President of Health Plan Sales to lead our go-to-market efforts with health plans, TPAs, and strategic partners. This is a hands-on selling role responsible for driving new revenue across fully insured and self-funded lines of business, building embedded and reseller partnerships, and scaling adoption of OneImaging through a mix of direct and indirect channels.

What you'll do:

• Own the sales strategy and execution for health plans and TPAs, including national, regional, and Blues plans.
• Develop and close high-impact reseller and embedded partnership deals that drive distribution and revenue.
• Sell across multiple lines of business (commercial, fully insured, ASO)
• Manage complex sales cycles with cross-functional stakeholders, including medical management, innovation, network, and product teams.
• Collaborate with internal teams (Product, Implementation, Marketing, Legal) to structure compelling, scalable partnerships.
• Serve as the voice of health plan and TPA partners to inform product roadmap and GTM strategy.
• Maintain a robust pipeline and consistently meet or exceed growth targets.

About you:

• 8+ years of enterprise sales or partnership experience in digital health, or health plan/TPA settings
• Proven track record of owning and scaling growth and revenue from early-stage ($0-$10M) to $100M+ ARR.
• Proven success selling into health plans and/or TPAs, with deep understanding of payer business models.
• Strong executive presence with the ability to influence C-level and VP-level stakeholders.
• Experience in structuring and negotiating complex partnerships, including embedded and reseller deals.
• Strategic thinker with a bias toward execution and results.
• Passion for transforming healthcare through innovation and impact.

The target base salary range for this position is $170,000 - $210,000. This position is also commission eligible. Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans.

We are seeking a Data Engineer to join our dynamic team. The ideal candidate is an enthusiastic problem-solver who excels at building scalable data systems and has hands-on experience with Databricks, Looker, AWS, MongoDB, PostgreSQL, and Terraform. You will work alongside sales, customer success and engineering to design, implement, and maintain the operational data infrastructure that powers our analytics and platform offerings.

What you'll do:

1. Data Pipeline & Integration
• Design, build, and maintain end-to-end data pipelines using Databricks (SparkSQL, PySpark) for data ingestion, transformation, and processing.
• Integrate data from various structured and unstructured sources, including medical imaging systems, EMRs, Change-Data-Capture from SQL Databases, and external APIs.
2. Analytics & Visualization
• Collaborate with the analytics team to create, optimize, and maintain dashboards in Looker.
• Implement best practices in data modeling and visualization for operational efficiency.
3. Cloud Infrastructure
• Deploy and manage cloud-based solutions on AWS (e.g., S3, EMR, Lambda, EC2) to ensure scalability, availability, and cost-efficiency using IaC tooling (Terraform and Databricks Asset Bundles).
• Develop and maintain CI/CD pipelines for data-related services and applications.
4. Database Management
• Oversee MongoDB and PostgreSQL databases, including schema design, indexing, and performance tuning.
• Ensure data integrity, availability, and optimized querying for both transactional and analytical workloads.
5. Security & Compliance
• Adhere to healthcare compliance requirements (e.g., HIPAA) and best practices for data privacy and security.
• Implement error handling, logging, and monitoring frameworks to ensure reliability and transparency.
• Implement data governance frameworks to maintain data integrity and confidentiality.
6. Collaboration & Documentation
• Work cross-functionally with data scientists, product managers, and other engineering teams to gather requirements and define data workflows.
• Document data pipelines, system architecture, and processes for internal and external stakeholders.

About you:

• Education & Experience
• 7+ years of professional experience in data engineering or a similar role.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Technical Skills
• Databricks (Spark): Proven expertise in building large-scale data pipelines.
• Looker: Experience in creating dashboards, data models, and self-service analytics solutions.
• AWS: Proficient with core services like S3, EMR, Lambda, IAM, EC2, etc.
• MongoDB & PostgreSQL: Demonstrated ability to design schemas, optimize queries, and manage high-volume databases.
• SQL & Scripting: Strong SQL skills, plus familiarity with Python, Scala, or Java for data-related tasks.
• Soft Skills
• Excellent communication and team collaboration abilities.
• Strong problem-solving aptitude and analytical thinking.
• Detail-oriented, with a focus on delivering reliable, high-quality solutions.
• Preferred
• Experience in healthcare or imaging (e.g., DICOM, HL7/FHIR).
• Familiarity with DevOps tools (Docker, Kubernetes, Terraform) and CI/CD pipelines.
• Knowledge of machine learning workflows and MLOps practices.

The base salary range for this position is $120,000 - $180,000.  Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. 

Please note, this role is not yet active (expected summer '26).

As a Customer Success Manager at OneImaging, you’ll play a critical role in ensuring the successful onboarding, implementation, and long-term satisfaction of our customers. You’ll be the primary point of contact for strategic accounts, responsible for guiding customers through implementation—including complex data feed management—and ensuring they achieve measurable outcomes. Post launch, you will be responsible for managing the revenue and strategic initiatives for your book of business. This role combines project management, stakeholder engagement, and a strong focus on analytics to drive success.

What you'll do:

• Customer Implementation & Data Feed Management: Lead the end-to-end onboarding process, including configuring and managing customer-specific data feeds and ensuring accurate and timely data exchange between systems.
• Strategic Stakeholder Management: Build trusted relationships with customer stakeholders at multiple levels, acting as a strategic advisor and escalation point. Facilitate alignment between customer goals and OneImaging’s program.
• Reporting & Analytics: Analyze customer data and performance metrics to provide insights, drive adoption, and ensure customers achieve their desired outcomes. Deliver regular reports and business reviews to key stakeholders.
• Customer Advocacy: Act as the voice of the customer within OneImaging, sharing feedback and insights to influence product development and service enhancements.
• Continuous Improvement: Identify opportunities to optimize processes, improve customer experience, and drive efficiency in implementations and ongoing management.
• Cross-functional Collaboration: Work closely with Sales, Product, Engineering, and Support teams to ensure a seamless customer journey.

About you:

• 6+ years of experience in Customer Success, Account Management or a similar client-facing role in a digital health solution environment involving benefits administration. 
• Strong technical aptitude with the ability to understand and manage data feeds, integrations, and system configurations.
• Ability to manage through ambiguity, build processes and help scale the CS organization. 
• Ability to manage complex ecosystem vendor partners within a healthcare and benefit program.
• Proven track record of building strategic relationships with key customer stakeholders.
• Analytical mindset with experience delivering actionable insights through reporting and data analysis.
• Excellent project management skills, with the ability to manage multiple priorities and deliver results on time.

We are seeking a highly analytical, experimentation-driven Senior Product Manager, Member Engagement to own the full member (user) journey—from first touch through exam completion and repeat usage. This PM will drive the roadmap for identity, onboarding, engagement, and conversion funnels, ensuring members can effortlessly register, schedule, and complete their imaging exams. This is a high-impact, growth-oriented IC role responsible for increasing registration rates, improving funnel performance, and boosting completion rates across the member experience.

Reporting to the Director of Product, you will partner cross-functionally with Marketing, Sales, Engineering, Design, Data, Member Services, and Customer Support to create a seamless, intuitive, and conversion-optimized experience that drives measurable business outcomes.

What you'll do:

• Own and optimize the end-to-end member engagement and activation roadmap, including login, registration, onboarding, identity flows, member home, and profile management.
• Build intuitive, frictionless experiences that improve registration rate, increase order initiation, and boost exam completion.
• Design and execute rigorous A/B tests and experimentation frameworks to identify improvements across the funnel, from first touch to order completion and follow-through.
• Partner closely with Marketing and Growth to ensure cohesive messaging, personalized journeys, and high-performing acquisition-to-activation handoffs.
• Work tightly with Engineering, Design, and Data to ship high-quality product experiences with clear requirements, strong technical understanding, and crisp execution.
• Leverage analytics tools (Amplitude, Looker, SQL) to develop insights, diagnose friction points, and uncover opportunities to increase funnel efficiency and retention.
• Contribute to scheduling and payments-related enhancements that improve the overall member journey and reduce drop-off, even if not part of your core scope.
• Represent engagement performance, insights, roadmap, and experiments to leadership with clarity, data rigor, and a deep understanding of member behavior.
• Lead stakeholder alignment across Marketing, Growth, Member Services, Provider Ops, and Operations, ensuring cross-functional clarity and strong roadmap buy-in.
• Champion the voice of the member by running research, usability sessions, and journey mapping to drive thoughtful, human-centered improvements.

About you:

• 5–8+ years of product management experience, ideally within growth, consumer engagement, or funnel optimization roles.
• Proven ability to meaningfully improve funnel performance—registration, activation, conversion, and completion—through experimentation and data-driven decision-making.
• Hands-on experience with SQL and modern analytics tools such as Amplitude, Mixpanel, Looker, or GA.
• Strong background in A/B testing, hypothesis design, statistical thinking, and rapid iteration loops.
• Deep comfort in discovering friction across identity, onboarding, login/registration, and member engagement flows and turning insights into prioritizable product work.
• Exceptional stakeholder management skills; able to influence cross-functional partners and drive alignment across Marketing, Engineering, Design, Data, and Operations.
• Experience with scheduling, appointment booking, or payments flows is a plus.
• Strong consumer instincts and a passion for building simple, elegant experiences that reduce friction and drive measurable business results.
• Comfortable operating in a fast-moving, ambiguous environment with a bias toward action, impact, and collaboration.

This is not a traditional Salesforce administrator role. You will act as the technical architect and strategic owner of our Salesforce platform—designing data models, workflows, integrations, and system boundaries that enable teams to operate efficiently today and scale cleanly tomorrow.

What you'll do:

• Serve as the technical owner and architect of Salesforce, responsible for overall platform design, data architecture, security model, and long-term scalability
• Partner with Sales, Customer Success, Provider Operations, Finance, and Member Services leaders to understand business processes and drive scalable system solutions.
• Ensure Salesforce acts as a reliable system of record while integrating cleanly with adjacent platforms (e.g., CS tooling, ticketing, billing, engagement systems).
• Architect and implement advanced automation using Salesforce Flow, declarative tools, and (where appropriate) programmatic solutions.
• Design, develop, and maintain Apex triggers, classes, and custom code solutions where declarative tools don't meet business requirements
• Manage deployment processes across sandbox and production environments, including change sets, version control, and release coordination
• Establish and enforce sandbox management practices for development, testing, and UAT workflows
• Design and maintain integrations, data quality, governance, and integrity between Salesforce and third-party systems using APIs, middleware, or event-based patterns.
• Maintain clear, up-to-date documentation of system architecture, data models, integrations, and workflows.
• Establish best practices for configuration, customization, release management, and change control.
• Act as a trusted technical advisor on Salesforce-related decisions across the company.

About you:

• 6+ years of experience working with Salesforce in a technical, architecture-oriented role (Administrator, Developer, Architect, or Systems Lead).
• Strong experience with Salesforce development including Apex (triggers, classes, batch processes), Visualforce, and Lightning Web Components
• Deep understanding of Salesforce architecture, including data modeling, security, automation, and limits.
• Strong experience designing and supporting cross-system integrations (APIs, middleware, ETL, event-driven patterns).
• Proficiency with Salesforce Flow (Screen Flows, Record-Triggered Flows, Scheduled Flows) and understanding when to use declarative vs. programmatic solutions
• Experience managing multi-environment strategies (sandbox → UAT → production) including change management and deployment best practices
• Familiarity with version control systems (Git) and DevOps practices for Salesforce (CI/CD pipelines, automated testing)
• Proven ability to translate complex business requirements into clean, scalable system designs.
• Experience supporting multi-team, multi-workflow environments (Sales, CS, Operations, Finance, etc.).
• Salesforce Administrator Certification or equivalent demonstrated experience required; Advanced Admin, Platform App Builder, or Architect certifications strongly preferred.
• Excellent communication skills and the ability to work credibly with both technical and non-technical stakeholders.
• Comfortable operating with autonomy in a fast-moving, high-growth environment.

What you'll do:

• Partner with operations, data, engineering, and product teams to address complex business challenges through data-first analytical strategies and solutions
• Build, maintain, and optimize scalable dashboards, automated reports, and self-service tools for teams across OneImaging
• Champion the adoption and integration of data tooling within company workflows, educating and uplifting team proficiency in modern solutions and innovative thinking
• Communicate complex insights clearly to technical and non-technical stakeholders, influencing decisions and business outcomes
• Continuously explore and experiment with emerging technologies and automation methods to advance the team’s analytics offerings

About you:

• 7+ years of experience in analytics, operations, product, engineering, or related fields—ideally within deadline focused tech environments or consulting
• Bachelor’s degree in a quantitative discipline such as Computer Science, Data Science, Statistics, Mathematics, Operations Research, or equivalent practical experience
• Advanced proficiency in SQL for data analysis and automation
• Proven experience building and deploying scalable data products and productizing dashboards using BI tools (e.g., Tableau, Looker, Power BI, etc.)
• Solid understanding of statistical analysis with practical application to real-world business problems
• Demonstrated ability to independently manage analytics projects end-to-end, from problem definition to business adoption and impact measurement
• Hands-on experience with Business Intelligence products development, deployment, and/or integration
• Rudimentary Python coding knowledge for ad-hoc data processing

The base salary range for this position is $70,000 - $100,000.  Individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. 

We are looking for a talented Backend Software Engineer who is excited to help grow and scale our API services, including helping transition our existing Node.js (Express) platform to TypeScript. As a backend focused developer you will design, build, and maintain robust backend features, develop API services, implement controller tests, and collaborate closely with frontend and data engineering teams to deliver secure and efficient healthcare technology solutions.

What you'll do:

• Develop scalable backend service components using TypeScript, Node.js, Express, MongoDB, and PostgreSQL.
• Build, maintain, and optimize RESTful APIs with clear roles, permissions, and audit logging aligned with HIPAA compliance requirements.
• Refactor existing Node.js codebases to modern TypeScript standards, ensuring improved maintainability and reliability.
• Write comprehensive unit and integration tests to ensure code reliability and robustness.
• Collaborate closely with frontend engineers (React, NextJS) to deliver cohesive, responsive user experiences.
• Engage with data engineers to allow for backend applications to mesh well with data-driven components and BI tools.
• Optimize backend performance and troubleshoot production issues promptly, ensuring minimal downtime.
• Leverage AWS services including S3, Route 53, App Runner, Fargate, Bedrock, and Transfer Family for secure deployment and scalability.
• Participate actively in code reviews, knowledge sharing discussions, and development decisions to continuously enhance code quality and team practices.
• Document backend architecture, API specifications, and technical decisions clearly and effectively.

About you:

• B.S. in Computer Science, Engineering, or related technical discipline with 5+ years of experience in backend software engineering, or 8+ years of relevant industry experience.
• Proven expertise with TypeScript, Node.js, Express, MongoDB (Mongoose), and PostgreSQL.
• Experience designing and implementing RESTful APIs, roles & permissions, and audit logging for regulatory compliance (e.g., HIPAA).
• Familiarity with testing frameworks such as Jest or Mocha.
• Strong understanding of software architecture best practices and backend optimization techniques.
• Excellent communication skills, collaborative mindset, and ability to work effectively within cross-functional teams.

Preferred:

• Familiarity with frontend frameworks, especially React.
• Experience with healthcare data standards (FHIR, HL7, DICOM) and development standards of dealing with sensitive data.
• Familiarity with using containerization technologies as part of daily development (Docker)
• Proficiency with AWS services including S3, Route 53, App Runner.
• Exposure to CI/CD pipelines and agile development methodologies.
• Experience working with multi agent (e.g. LLM & OCR) technologies to improve upon manual processes 

The base salary range for this position is $120,000 - $180,000.  Individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans.