Your Mission: Build Our Foundation in Portugal and Champion the Team Fighting Financial Crime

At ComplyAdvantage, our mission is to neutralise the risk of financial crime, and our people are our most important asset. As we grow our team in Portugal, we are looking for our very first local People team member. This is a unique opportunity to play a critical part in shaping culture, welcoming new joiners, and ensuring we are a compliant and fantastic employer.

As our People Operations Specialist, you will be the heart of our employee experience in Portugal. You will be the organisational powerhouse and trusted partner who provides incredible support to our wonderful employees, ensuring our core people processes run seamlessly from day one.

How You'll Make an Impact

• Orchestrate an Exceptional Employee Journey: Partnering closely with the wider People Team, you will own and manage the end-to-end onboarding and offboarding processes. From the first welcome email to the final farewell, you will be the key point of contact, ensuring a positive and seamless experience for every employee.
• Provide Trusted Support: Reporting to the Senior People Operations Manager, you will be the go-to person for our Portugal-based employees and managers, providing guidance on internal policies and answering questions about benefits.
• Manage Local Compliance and Benefits: You will handle the operational administration of our benefits programs in Portugal and ensure all employee files are correctly signed, archived, and fully compliant.
• Champion Data Integrity: You will maintain the accuracy of our employee data across all People systems, ensuring our records are always up-to-date and compliant with local regulations.
• Drive Payroll Excellence: You will be responsible for our Portuguese payroll, partnering closely with our external payroll provider to prepare and check all inputs, guaranteeing our team is paid accurately and on time.
• Champion Our Portugal Workplace & Culture: As our first People team member on the ground, you’ll wear multiple hats to build an exceptional local environment. You will be the champion for both our culture and our workplace, which involves everything from helping to arrange team socials and ensuring a safe, healthy workspace, to supporting general office management and establishing ComplyAdvantage as a fantastic place to work in Portugal.

What You'll Bring to the Team

• Experience: 2-3 years in a fast-paced Human Resources or People Operations role where you've had to manage competing priorities, ideally within a tech company.
• A Self-Starter Mentality: You are highly motivated and comfortable working autonomously while being part of a wider global team. You can take initiative and manage your time and workload effectively.
• Organisational Mastery: You have an outstanding ability to multitask with a keen eye for detail.
• Relationship Building: You possess strong interpersonal skills and a natural ability to build trust and collaborate effectively with people at all levels.
• Tech-Savviness: You're comfortable with HR systems (experience with an HRIS like HiBob is a big plus!) and productivity tools like Google Suite. You’re also curious about automations and using AI tooling.

Why You'll Love Working With Us

• Build Something Special: You have a unique opportunity to be a foundational member of our People Team in Portugal and make a lasting impact on our culture and employee experience.
• Make a Real-World Impact: You’re not just managing processes; you’re supporting the team that is actively fighting to make the world a safer place.
• Global Collaboration: You will be part of a truly global People team, working with supportive colleagues from around the world.
• Career Growth: This role is a fantastic opportunity to deepen your expertise in People Operations and grow your career within a forward-thinking team.

Benefits: 

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Comprehensive Private Health Insurance through Advancecare
• Work from anywhere policy up to 90 days during the year
• Team events across the year, from board games in the office to a team building in a different location

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's exciting about the role

Skills and Experience we desire

Core Technical Requirements

• Strong experience in C/C++ development
• Solid code analysis skills and ability to follow/enforce coding standards
• Strong Java experience (mandatory)
• Android development experience (HAL layer is a strong advantage)
• Kotlin is a plus, but not sufficient on its own

Tools & Environment

• Experience with Android Studio
• Gradle build system knowledge
• Familiarity with Linux systems
• Experience with JIRA, Confluence, Jenkins, Artifactory (advantage)

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

The Regional People Partnering and Workplace Experience Manager plays a key operational leadership role in delivering integrated, high-quality people partnering and workplace experience support across the region.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Reporting to the Head of Regional People Partnering and Workplace Experience, this role leads a multi-disciplinary team—including Regional People Partners (and, where applicable, People Advisors), as well as Workplace Experience Managers and/or Specialists—ensuring coordinated, consistent execution of strategic and operational priorities at the country level.

This role focuses on steering and enabling these teams to deliver outcomes, rather than handling all activities directly. By acting as the bridge between strategic direction and on-the-ground execution, the Manager ensures that people programs and workplace services are effectively delivered, culturally aligned, and continuously improved.

• Lead a multi-country, multi-disciplinary team. Directly manage Regional People Partners, People Advisors (where applicable), and Workplace Experience Managers/Specialists across the region — setting priorities, allocating work, coaching, developing careers, and driving accountability across both streams.
• Own people programme delivery across the region. Oversee execution of performance management, engagement, compensation review, talent development, and ER through the People Partnering team; act as senior escalation point for complex cases, labour relations, and business-critical people issues.
• Act as primary HR lead at country level. Steer day-to-day HR operations, ensure compliance with local labour law and global People guidelines, monitor policy implementation and programme adoption, and use people data to influence local and regional decisions.
• Direct workplace experience and office operations. Partner with the Head of Global Workplace Experience to oversee vendor management, H&S compliance, service standards, supplies, and budget — ensuring offices run consistently, safely, and cost-effectively across the region.
• Deliver cultural and operational experiences. Guide local Summits, holiday events, and company-wide cultural moments aligned to global standards; coordinate space planning, hybrid work, and infrastructure with Site Leads, Real Estate, Finance, and IT through your team.
• Bridge strategy and execution as the regional feedback loop. Translate global and regional direction into unified local action plans, surface country-level risks and insights to senior leadership, monitor KPIs across people and workplace, and feed into workforce planning, headcount forecasting, and budget.

• Multi-country HR ownership, an experienced people and operations leader with strong managerial capabilities across multi-country, cross-functional teams. — not exposure, actual accountability across different legal frameworks and ER cases in Portugal (nice to have in Spain, Italy, Malta, Cyprus and Paraguay).
• Proven at managing through others. They get their results via their team leads, not by doing the work themselves. This has to be their natural mode.
• Skilled in balancing high-level coordination with practical enablement of subject-matter experts across HR and workplace functions.
• Recognized for building trust, driving clarity, and enabling others to succeed while holding high standards of delivery.
• A connector and integrator—energized by cross-functional leadership and continuous improvement of local employee experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Role Overview

The Information Security Analyst will support a wide range of information security, vendor management, procurement, audit, and technical security activities across the business. The role involves working closely with teams such as Legal, Procurement, IT, and Engineering to ensure security best practices are embedded in company processes and supplier relationships.

This position would suit someone with experience in roles such as IT Helpdesk, IT Operations, Risk & Compliance, Internal Audit, or Security Operations who is looking to develop a career in Information Security.

Key Responsibilities:

Commercial Support

• Assist with RFP responses and client security questionnaires.
• Support client annual security audits and due diligence requests.
• Respond to internal and external queries relating to information security controls.
• Review and interpret security-related contractual clauses, including data protection, data retention, and audit requirements.

Procurement & Supplier Due Diligence

• Support the supplier security due diligence process for new vendors.
• Participate in procurement and supplier onboarding discussions.
• Collaborate with teams to ensure suppliers meet company security standards.

Vendor Risk Management

• Maintain annual vendor due diligence reviews and documentation.
• Track supplier inventories and criticality ratings.
• Monitor performance and risk indicators for key suppliers (SLA breaches, downtime, incidents, and news).
• Support projects such as fourth-party risk assessments and information gathering.
• Monitor scope changes in vendor products and services as they become available.
• Work closely with Legal, IT, and Security teams on emerging topics such as AI usage and third-party tools.

IT & Technical Security

• Work with IT and Security teams to research new technologies and integrations.
• Support technical security initiatives and projects.
• Conduct data flow mapping and architecture documentation.
• Assist in evaluating system integrations (for example applications connected to CRM platforms).
  
  

Audit & Compliance

• Support ongoing security and compliance programmes including ISO/IEC 27001 and SOC 2.
• Assist with internal audit activities and control checks.
• Help maintain documentation and evidence required for audits and certifications.

Required Skills:

• Experience working with similar roles, ideally in IT support, security operations, compliance, or internal audit.
• Good understanding of core IT and security concepts such as:
  
  
• Endpoint management
• Identity and access management
• APIs and integrations
  
  
• Ability to work across multiple teams and communicate effectively with both technical and non-technical stakeholders.
• Strong organisational skills and ability to manage projects and documentation.
• Comfortable handling both operational tasks and more complex security projects.
• Ability to build strong internal relationships and collaborate across departments.
• Pragmatic and solution-oriented approach to information security.
• Experience working with or evaluating AI tools and products

Candidates should ideally have:

• A relevant qualification in Information Security, IT, Cybersecurity, or Computer Science, or
• Relevant professional certifications (or working toward them), such as:
• ISO 27001 Lead Implementer / Lead Auditor
• CISA or similar
• Equivalent hands-on experience in IT, security, or audit roles will also be considered.

Nice to Have:

• Experience with security audits or compliance frameworks such as ISO 27001, SOC 2, FedRAMP & ISO 42001
• Familiarity with ticketing or workflow tools such as Jira.
• Exposure to vendor risk management or supplier due diligence.

Benefits:

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Comprehensive Private Health Insurance through Advancecare
• Work from anywhere policy up to 90 days during the year
• Team events across the year, from board games in the office to a team building in a different location

This is a 6-month contractor role, with the potential to extend on a month-to-month basis. This role is fully remote, however your available working hours must overlap with London 9am - 6pm or New York 9am - 6pm.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HR tech stacks and is powered by a global team with hubs in New York, London, and Lisbon.

About the Role

We are looking for an experienced contractor to support Reachdesk on a range of customs compliance projects across our global operations.

This is a hands-on, high-impact contract role for someone who can quickly assess risk, improve processes, work across multiple stakeholders, and help us strengthen the way we manage customs and cross-border trade compliance in practice. You will partner closely with teams across Operations, Logistics, Marketplace, Product, Legal, and Finance, as well as external brokers, carriers, and warehouse partners.

This role is best suited to someone who is practical, detail-oriented, commercially aware, and comfortable working independently in a fast-moving international environment.

What You’ll Do

Customs Compliance Projects

• Support Reachdesk’s customs compliance work across import/export activity, customs documentation, product classification, valuation, country of origin, duties, and related operational controls.

• Review existing customs processes and help design, improve, and document scalable compliance procedures.

• Partner with internal teams and external logistics providers, customs brokers, carriers, and 3PLs to support compliant shipment flows and customs clearance.

• Help investigate and resolve customs issues such as holds, clearance delays, documentation gaps, or shipment exceptions.

• Assist with compliance for restricted items, sanctions-related considerations, and broader cross-border trade requirements where relevant.

• Identify compliance risks within current and proposed operating models, and recommend practical mitigations.

Cross-Functional Support

• Work closely with Operations, Logistics, Marketplace, Product, Legal, and Finance to embed customs compliance into day-to-day processes and project decisions.

• Support project work connected to new shipping lanes, markets, warehouse flows, sourcing models, or operational changes.

• Help create and maintain internal documentation, including SOPs, guidance notes, controls, process maps, and audit-ready records.

• Provide clear, practical guidance to internal stakeholders on customs-related requirements and best practices.

Data, Controls, and Documentation

• Support the maintenance and improvement of key customs-related data, including product classifications, origin information, shipment documentation standards, and related compliance records.

• Help assess whether tools, automation, or systems changes could improve customs compliance workflows and reporting.

• Assist with audit preparation, evidence gathering, remediation tracking, and general compliance project management where needed.

About You

• Significant experience in customs compliance, global trade compliance, import/export compliance, or a closely related cross-border trade role.

• Strong working knowledge of customs requirements, import/export controls, HS classification, valuation, duties, origin, and international shipment documentation.

• Experience working with customs brokers, freight forwarders, carriers, 3PLs, or other logistics partners.

• Comfortable operating in a project-based role where priorities may evolve and where you are expected to work independently.

• Able to spot risks, solve problems pragmatically, and balance compliance requirements with commercial and operational realities.

• Strong documentation and process-design skills, with the ability to turn ambiguity into clear and workable procedures.

• Confident working cross-functionally with legal, finance, operations, product, and external partners.

• Experience in e-commerce, logistics, supply chain, fulfilment, or other high-volume cross-border environments is strongly preferred.

• Familiarity with VAT or indirect tax concepts is helpful, but this role is primarily focused on customs compliance projects.

Working Arrangement

• 6-month contractor engagement, with the potential to extend on a month-to-month basis.

• Fully remote.

• Open globally, provided you can reliably overlap with London or New York working hours.

Perks & Benefits

• Competitive salary
• A super-friendly, collaborative working culture populated by fun and dedicated people

We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here.

What you will be doing:

We are looking for a dynamic and experienced Engineering Manager to join our innovative Tech Team. You will collaborate across functions, engaging in both the design and implementation of high-performance systems crucial for detecting financial risks. 

As an Engineering Manager, you will: 

• Take ownership for your team, being responsible for current team members growth and development, plus hiring and onboarding new team members 
• Foster a positive and thriving work environment that promotes innovation.
• Mentor and coach your team, maintaining a learning mindset and openness to new ideas and technologies.
• Set the direction for your team and take accountability for tech decisions. 
• Work alongside with your product counterpart, being accountable for delivery against the roadmap.
• Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards.
• Report to the Director of Engineering, and will work with the other Engineering Managers in the tribe.  Working as a group, you will own cross-team initiatives and improvements.

Our Tech Stack:

• Our technology stack is designed to run on public cloud architectures, notably AWS and GCP
• Development is organised around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack
• We make substantial use of relational database technologies, notably Postgres, Yugabyte
• We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol
• We use modern observability solutions from Grafana Cloud and deploy our code using ArgoCD

We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers

About you

As an Engineering Manager, you will have:

• Proven experience in managing and growing high-performing engineering teams.
• Strong knowledge of engineering best practices, including architecture and testing.
• Past or current experience in a JVM-based language or Python.
• Experience with data-intensive applications and relational databases (e.g., Postgres, MySQL, SQL Server, Oracle).
• Expertise in designing and building microservices.
• Excellent communication and writing skills, including the ability to write clear technical documentation.
• Experience collaborating with product and commercial teams.

Nice to haves:

• Experience with AWS and Docker/Kubernetes.
• Background in startup or scale-up environments

If you are passionate about leading teams, driving technical excellence, and working in a collaborative environment, we would love to hear from you! Join us in creating scalable and efficient systems that make a difference in financial risk detection.

Benefits:

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best 
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• You will also get a new starter budget to kit out your home office 
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve 
• Annual learning budget (prorated based on start date) to drive your performance and career development 

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

The successful candidate must be located in Lisbon and be able to clearly read, write, and communicate in English and French. 

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

The Product Marketing Analyst will support the Product Marketing function across iCapital’s investment products and technology platforms. This role is designed as an entry level product marketing role, offering hands-on exposure to messaging, sales enablement, product launches, and go‑to‑market execution in a regulated financial services environment.

The role will focus on maintaining and executing core product marketing deliverables. The analyst will work closely with senior product marketers and cross‑functional partners to ensure materials are accurate, compliant, and consistently positioned.

Responsibilities

• Support the development, maintenance, and updating of product marketing collateral, including fact cards, presentations, fund tiles, FAQs, and product updates, using established messaging and positioning frameworks.
• Ensure consistent and accurate use of approved language across client‑facing and sales enablement materials, in line with brand, regulatory, and compliance standards.
• Own version control and organization of approved marketing materials, ensuring teams have access to current, ready‑to‑use assets.
• Partner with Product, Investments, and Performance teams to gather inputs for routine updates and translate them into clear, execution‑ready materials.
• Support the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival.
• Assist with sales enablement execution, including preparation of pitch decks, product overviews, competitive comparisons, and internal training materials.
• Support product launches and ongoing product readiness by helping prepare launch communications, user guides, platform overviews, and internal enablement resources.
• Contribute to campaign and communication execution by coordinating assets, supporting email distributions, and tracking timelines and deliverables.
• Maintain competitive and market reference materials by collecting, organizing, and updating publicly available product and feature information.
• Track basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and prepare summary reports.
• Collaborate with international and cross‑functional partners to ensure alignment, accuracy, and timely delivery of materials.
• Assist with audience list preparation, segmentation updates, and distribution logistics.

Qualifications

• 1–3 years of experience in product marketing, financial services, investment management, technology marketing, or a related field.
• Native English speaker
• Strong written communication skills and attention to detail; ability to work within established guidelines and templates.
• Highly organized, with the ability to manage multiple priorities and recurring deliverables.
• Interest in financial products and technology platforms; willingness to learn investment and product concepts.
• Experience working in a compliance‑regulated environment is a plus.
• Comfort working with spreadsheets, trackers, shared documentation, and basic analytics tools.
• Familiarity with CRM tools, CMS platforms, email systems, analytics dashboards, or AI‑enabled productivity tools is a plus.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the role

We are seeking a motivated and technically proficient Associate Systems Engineer with a strong focus on security technologies to support and enhance our enterprise security posture. This role will work closely with senior engineers and security analysts to implement, maintain, and troubleshoot key security infrastructure components including Data Loss Prevention (DLP), email security platforms, firewalls, VPN solutions, and Cloud Access Security Broker (CASB) tools

Responsabilities

• Assist in the deployment, configuration, and maintenance of DLP solutions to prevent unauthorized data exfiltration across endpoints, email, and cloud platforms.
• Support email security tools (e.g., Proofpoint, Mimecast, Microsoft Defender) to ensure protection against phishing, spam, and malware.
• Monitor and manage firewall policies and rule sets across perimeter and internal firewalls (e.g., Palo Alto, Fortinet, Cisco ASA).
• Maintain and troubleshoot VPN infrastructure (e.g., Cisco AnyConnect, GlobalProtect, OpenVPN) to ensure secure remote access for users.
• Collaborate on the integration and tuning of CASB solutions (e.g., Netskope, McAfee MVISION, Palo Alto, Microsoft Defender for Cloud Apps) to enforce cloud security policies.
• Participate in incident response and troubleshooting efforts related to security infrastructure.
• Document configurations, procedures, and troubleshooting steps for knowledge sharing and compliance.
• Stay current with emerging security threats and technologies relevant to the role.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent experience).
• 1–3 years of experience in systems engineering or IT security support.
• Familiarity with DLP platforms (e.g., Symantec, Forcepoint, Microsoft Purview).
• Working knowledge of email security tools and protocols (SMTP, SPF, DKIM, DMARC).
• Basic understanding of firewall technologies, NAT, ACLs, and packet inspection.
• Experience supporting VPN solutions and remote access technologies.
• Exposure to CASB platforms and cloud security concepts.
• Strong troubleshooting and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Security certifications such as CompTIA Security+, Cisco CCNA Security, or Fortinet NSE.
• Experience with SIEM tools and log analysis.
• Experience with Information Classisification tools like Microsoft IRM, Purview etc.
• Familiarity with scripting (PowerShell, Python) for automation and reporting.
• Hands-on experience with enterprise-grade security tools and technologies. Support for professional development and certifications.

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

The Associate, Treasury supports day-to-day treasury operations with a focus on cash management, bank account administration, payments, and banking relationships. The role works closely with Corporate Treasury, Fund Finance, Operations, Legal, and external banking partners to ensure timely execution of transactions, strong operational controls, and compliance with internal policies and regulatory requirements.

 Responsibilities

• Support daily cash management activities, including monitoring balances, funding requirements, and cash movements across global bank accounts.
• Partner with Accounting and internal stakeholders to investigate and resolve cash breaks and posting discrepancies.
• Assist with payment processing (wires, ACH, FX), ensuring accuracy, proper approvals, and timely execution in line with internal controls.
• Maintain and update bank account documentation, signatory lists, and authorized user access across banking portals and treasury systems.
• Support bank account openings, modifications, and closures in coordination with Legal, Compliance, and external banking partners.
• Assist with treasury system administration (e.g., Kyriba), including user access, account setup, reporting, and basic troubleshooting.
• Prepare and maintain treasury reports, trackers, and reconciliations to support management, audit, and regulatory requests.
• Partner with internal stakeholders to resolve cash breaks, payment issues, and operational inquiries.
• Support audit and control activities by providing documentation and evidence related to treasury processes.
• Contribute to process improvement initiatives aimed at enhancing efficiency, controls, and scalability of treasury operations.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 2–4 years of experience in treasury operations, banking operations, cash management, or a related financial role.
• Familiarity with bank portals, payment processes, and treasury management systems preferred.
• Strong attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and financial reporting tools.
• Execution-focused with a strong control mindset.
• Ability to operate effectively in a fast-paced environment.
• Strong understanding of operational risk.
• Collaborative and accountable working style.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

This position is a “hands-on” role with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators, managing all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.

Responsibilities

• Build and maintain relationships with underlying fund managers, fund administrator and distributors
• Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale
• Work closely with investor relations, product, legal and compliance, technology, and sales & marketing teams to support fund operations
• Participate in new fund structuring, set up and onboarding
• Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians
• Monitor cash positions and liquidity of investments, reconciliations and manage cash reserves 
• Run accounts payable and expense allocation process 
• Define, update and maintain operating policies and procedures
• Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed 
• Work with counsel/CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA 
• Ad-hoc activities as required by the team and different parts of the organization

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Statistics or another business-related field
• 3-4 years of fund accounting, fund administration or finance operations experience (prefer a focus on alternative investment funds including fund-of-funds and feeder funds, but not necessary).
• Passion for the application of innovative technology
• Advanced accounting skills, with a preference for experience within an audit framework
• Advanced Excel skills
• Demonstrated capacity and willingness to work within a close team structure on all tasks
• Excellent organizational skills and attention to detail
• Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
• Strong verbal, written and interpersonal communication skills
• High level of integrity
• Willingness to learn new topics and work in an evolving business environment
• Organized and detail-oriented with ability to see the big picture

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is looking for a Compliance Analyst/Associate candidate to join its Regulatory and Compliance team to lead the review and approval process for investor AML/ KYC with a strong private fund focus. The candidate will be responsible for ensuring compliance with all AML/KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.    

Responsibilities 

• Review of investor/client AML/KYC documentation, client communications, quarterly reporting and ongoing monitoring.
• Perform third party reliance testing and monitoring.
• Collaborate across various business lines on new initiatives, providing compliance guidance 
• AML screening review and dispositions.
• Assist in preparing for and responding to inquiries and audits. 

Qualifications 

• 1-4 years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
• Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
• AML/KYC knowledge of regulatory requirements for private fund investors
• Experience with AML screening resolution vendor tools (LexisNexis, Worldcheck, ComplyAdvantage, etc.)
• Excellent verbal communication skills and strong ability for personal interaction
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• ACAMS certification preferred, but not required
• JD a plus, but not required 

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is looking to hire a Billing Coordinator Analyst to provide administrative support and serve as a point of contact for both internal and external constituencies associated with Legal and Compliance groups’ vendors and outside spending. The ideal candidate should have experience interacting with high level executives and the ability to manage up through attention to detail, strong initiative, ability to work independently, and a high level of confidentiality. This role will communicate, schedule, and collaborate with our team, other teams within the company, law firms, vendors, clients, potential clients, and investors.

Responsibilities

• Responsible for receiving invoices, seeking approval, and processing payments for over 10 million dollars in invoices from law firms and other vendors
• Supervise the onboarding of software and rollout for processing legal invoices.
• Oversee the invoice process in Coupa ensuring accuracy, compliance, and proper routing for approval
• Serve as the primary point of contact for legal vendors, addressing billing questions, payment status inquiries, and issue resolution
• Help move along deliverables, facilitate special requests, and contribute to the implementation of last-minute ideas
• Take the initiative to improve operations and office conditions daily
• Undertake various administrative tasks for the Legal team, including document organization and review

Qualifications

• Undergraduate college degree
• Prior experience in law firm/corporate law department or working with accounts payable would be helpful
• Proficient with Microsoft Office (Word, Outlook, Excel, PowerPoint).  Experience with Coupa is a plus
• Excellent written, verbal, and interpersonal communication skills
• Previous experience successfully managing schedules and processes in a fast-paced environment
• Comfort operating within a dynamic environment and executing in unfamiliar situations
• Willing and able to provide executive support beyond the scope of a typical workday

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days. 

For additional information on iCapital, please visit https://www.icapital.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

About the Role

iCapital is looking to hire a Control Room Associate to join its Regulatory and Compliance team to assist in the implementation, and enforcement of the firm’s information‑barrier, MNPI, and Restricted Trading List (RTL) programs. This role will assist in the oversight of potential conflicts arising from access to sensitive information across investment advisory, portfolio management, and distribution activities. The position partners closely with Legal to safeguard against misuse of MNPI, ensure compliance with securities laws, and promote a strong culture of compliance and ethical conduct.

Responsibilities

• Enhance, maintain, and enforce policies and procedures related to MNPI, information barriers, personal and firm trading restrictions, and conflicts of interest.
• Assist in matters involving potential MNPI, information barrier breaches, and wall‑crossing events.
• Coordinate and document wall‑crossing approvals, acknowledgements, and related controls.
• Support the administration and oversight of the firm’s Restricted Trading List (RTL), including adding, monitoring, and removing securities based on MNPI considerations.
• Conduct trading activity surveillance against RTL restrictions and escalate potential violations for investigation and remediation.
• Maintain documentation supporting RTL decisions and audit trails for regulatory review.
• Support investigations into potential MNPI misuse, information barrier breaches, or trading violations, including coordination with Legal and HR as appropriate.
• Assist in the development of targeted training on MNPI, information barriers, and RTL obligations for employees with elevated risk exposure.
• Coordinate monitoring of regulatory developments, enforcement actions, and industry trends related to insider trading and MNPI controls.

Qualifications

• 2-5 years of experience, preferably with demonstrated experience in a control room function or overseeing MNPI, insider trading, or information‑barrier programs
• Strong understanding of U.S. securities laws and regulations related to insider trading and market abuse (i.e. Exchange Act Section 10(b), Rule 10b‑5)
• Experience in trading surveillance controls
• Strong written and verbal communication skills, with the ability to clearly articulate risk and compliance requirements
• Highly organized, detail‑oriented, and comfortable managing confidential information
• Collaborative, pragmatic, and able to operate effectively across business, legal, and compliance functions
• Able to thrive in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills

Benefits

The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Control Room Vice President or Senior Vice President candidate to join its Regulatory and Compliance team to lead the implementation, and enforcement of the firm’s information barrier, MNPI, and Restricted Trading List (RTL) programs. This role serves as a central point of escalation and oversight for potential conflicts arising from access to sensitive information across investment advisory, portfolio management, and distribution activities. The position partners closely with the Legal team to safeguard against misuse of MNPI, ensure compliance with securities laws, and promote a strong culture of compliance and ethical conduct.

Responsibilities

• Enhance, maintain, and enforce policies and procedures related to MNPI, information barriers, personal and firm trading restrictions, and conflicts of interest.
• Serve as the Control Room point of contact for matters involving potential MNPI, information barrier breaches, and wall crossing events.
• Coordinate and document wall crossing approvals, acknowledgements, and related controls.
• Administer and oversee the firm’s Restricted Trading List (RTL), including adding, monitoring, and removing securities based on MNPI considerations.
• Assess trading activity against RTL restrictions and escalate potential violations for investigation and remediation.
• Maintain documentation supporting RTL decisions and audit trails for regulatory review.
• Lead or support investigations into potential MNPI misuse, information barrier breaches, or trading violations, including coordination with Legal and HR as appropriate.
• Develop and deliver targeted training on MNPI, information barriers, and RTL obligations for employees with elevated risk exposure.
• Monitor regulatory developments, enforcement actions, and industry trends related to insider trading and MNPI controls.

Qualifications

• 10-15+ years of experience, preferably with demonstrated experience in a control room function or overseeing MNPI, insider trading, or information‑barrier programs
• Strong understanding of U.S. securities laws and regulations related to insider trading and market abuse (i.e. Exchange Act Section 10(b), Rule 10b‑5)
• Experience administering or advising on Restricted Trading Lists and trading surveillance controls
• Able to exercise sound judgment in complex, time‑sensitive situations involving senior stakeholders
• Strong written and verbal communication skills, with the ability to clearly articulate risk and compliance requirements
• Highly organized, detail‑oriented, and comfortable managing confidential information
• Collaborative, pragmatic, and able to operate effectively across business, legal, and compliance functions
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• JD is a plus

Benefits

The base salary range for this role is $140,000 to $190,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

We are seeking a Data Analyst focused on CRM data integration, mapping, and governance, with responsibility for helping scale the organization’s use of CRM by reducing reliance on spreadsheets and point solutions and enabling more consistent, system‑driven data workflows.

This role sits at the intersection of stakeholder data and CRM systems. The primary function is to take inbound data sets from across the business—spanning teams, tools, and platforms—and translate them into clear, governed CRM data models that support integrations, operations, and long‑term reporting.

Dashboards and analytics are an expected outcome of this work, but the core responsibilities are data mapping, system alignment, and integration readiness, ensuring CRM data is structured, reliable, and scalable.

Responsibilities

• Own the intake and evaluation of data inputs from business stakeholders (e.g., spreadsheets, structured files, legacy CRM exports, third‑party tools)
• Analyze and map external data structures to CRM objects, fields, and relationships
• Document data mappings, assumptions, transformations, and dependencies to support reuse and scale
• Partner with stakeholders to clarify data meaning, definitions, usage, and ownership
• Support CRM data integrations by defining data requirements, mappings, and validation rules
• Collaborate with internal engineering, business solutions teams, and external vendors on integration execution
• Identify data gaps, structural considerations, and risks early in the integration lifecycle
• Help establish repeatable, well‑documented patterns for onboarding new data sources into CRM
• Support post‑merger data activities, including data consolidation, normalization, and CRM migration efforts
• Assess existing systems and datasets for alignment with current and future CRM data models
• Define and maintain CRM data standards, including field definitions, naming conventions, and usage guidelines
• Monitor and address data quality considerations such as duplication, consistency, and completeness
• Ensure governance principles are embedded into data intake, integration, and ongoing CRM workflows
• Partner with technology, compliance, and legal teams as needed to support data standards and controls
• Build and maintain dashboards and scorecards once data is stable and governed
• Support the transition of reporting from manual, file‑based processes into CRM and BI tools

Qualifications

• 3–6+ years of experience in a Data Analyst, Business Analyst, or Data Operations role
• Hands‑on experience working with CRM data, with Salesforce strongly preferred
• Demonstrated experience with data mapping, data modeling, and system integrations
• Comfortable working with large, multi‑source datasets across varying formats
• Strong Excel skills required, including working with complex datasets
• Ability to clearly communicate across technical and non‑technical stakeholders
• Detail‑oriented with a proactive, ownership‑driven mindset
• Able to document processes, assumptions, and standards to support shared knowledge and scalability
• Comfortable working independently while collaborating across cross‑functional teams

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office three days, with the flexibility to work remotely two days. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is looking to hire a Data Privacy Attorney to join the Legal team with a focus on data privacy matters. The ideal candidate will work across all functions, help manage external contractual relationships, and supervise outside counsel.  This role will work closely with both our General Counsel and other attorneys within our Legal and Compliance groups.

Responsibilities

• Help build, implement and manage privacy policies and practices for our global organization, with a “GDPR-first” approach to standardization (as adjusted for local jurisdiction requirements).
• Lead new market assessment for personal data issues: determine the specific data privacy requirements of new jurisdictions we do business and guide the teams as to what we can and cannot do from a personal data perspective.
• Draft and review complex, data-driven client agreements, including terms of service, privacy policies and commercial agreements.
• Handle client enquiries regarding data protection practices, withdrawal of information, right to be forgotten and related rights.  
• Manage client data rights tracking for new products and services (e.g., portfolio analytics, market insights, indices)
• Draft and review various contracts, non-disclosure agreements, and other legal documentation.
• Monitor the industry landscape to keep visibility on evolutions, trends and best practices related to data issues (e.g., expanding personal data rights, AI/ML regulations).
• Perform ad hoc research projects.

Qualifications

• 4+ years of relevant experience within a top-tier law firm and/or in-house in a data rights management or data protection role.
• Licensed to practice law in good standing in Portugal.
• Strong interpersonal and leadership skills.
• Willing to learn new topics and work in an evolving business environment.
• High level of integrity.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days. 

For additional information on iCapital, please visit https://www.icapital.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

About the role

This role is responsible for owning the performance, reliability, security, and operation of the company’s SQL and NoSQL database platforms.  The role operates within a database team who partners with application engineering, platform, and security teams to ensure databases are scalable, resilient, secure, and observable across all environments.

Responsibilities

Platform Performance & Scalability

• Own end‑to‑end performance of SQL and NoSQL databases across environments, including query optimization, indexing strategies, execution plan analysis, and tuning of database runtime parameters (e.g., PostgreSQL query plans, MongoDB indexes, DynamoDB access patterns).
• Proactively prevent performance regressions through representative load testing, performance analysis tooling, and CI/CD validation gates.
• Partner with application teams on schema design, data modeling, and workload‑driven performance improvements, including relational schemas, document models, and NoSQL access patterns.

Reliability, High Availability & Disaster Recovery

• Design, operate, and harden production‑grade SQL, NoSQL, and document database systems with strong replication, failover, backup/restore, and security controls.
• Define, implement, and validate backup and disaster recovery strategies, including routine restore testing and compliance with RPO/RTO objectives.

Observability & Operational Excellence

• Establish SLIs and SLOs for database health, including latency, error rates, contention, replication lag, storage growth, and cache efficiency across SQL & NoSQL databases.
• Deliver actionable dashboards and alerts and maintain operational runbooks alongside up‑to‑date documentation.
• Lead or participate in production incident response and post‑incident reviews related to database platforms.

Security, Governance & Automation

• Enforce database security best practices in partnership with InfoSec, including least privilege access, RBAC, auditing, encryption, secure secret handling, access reviews, and secure service‑to‑database authentication across SQL and NoSQL data stores.
• Codify database infrastructure and operations using Infrastructure as Code (Terraform) and CI/CD pipelines.
• Standardize baseline configurations, schema migration practices, and operational guardrails across relational, document, and NoSQL databases.

Qualifications

• Hands‑on experience operating production‑scale SQL and NoSQL databases, with strong troubleshooting skills under pressure.
• Experience with managed cloud database services, including SQL and NoSQL databases (e.g., AWS RDS/Aurora PostgreSQL, MongoDB Atlas, DocumentDB, DynamoDB).
• Deep expertise across the following areas like performance tuning, indexing, query optimization, vacuum/auto vacuum,bloat management, data modeling, backup/restore, capacity planning, scalability design, and cost/performance trade‑offs
• Experience with observability, alerting, and operational metrics for data platforms.
• Automation‑first mindset with hands‑on experience in Infrastructure as Code, Gitlab CI/CD pipelines, and repeatable operational runbooks.
• Experience with IAM‑based access controls, KMS/encryption, secrets management, and compliance‑driven governance controls.
• Proven experience developing and maintaining Terraform modules.
• Strong Linux fundamentals and scripting experience (Bash and/or Python).
• Experience with Docker and Kubernetes for database‑adjacent workloads.

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role 

iCapital is seeking an experienced Product Management Specialist to take ownership of post-launch fund servicing, life-cycle management and governance activities for the rapidly expanding suite of private markets funds launched or serviced by iCapital for our Asset and Wealth management clients. The International Product Development and Structuring team is a growing group responsible for developing and delivering iCapital’s global fund offering and managing the product launches and lifecycles of private market alternative investment funds.  This newly created role would provide the successful candidate with exposure across the breadth of iCapital’s alternatives business in Europe (primarily covering Luxembourg domiciled AIFs) and would be ideal for candidates who excel in a fast paced, entrepreneurial environment and are results orientated.   

Key Responsibilities

• Serve as the primary point of contact for post-launch product management of Lux funds, including Evergreen private markets funds.
• Coordinate the launch of new share classes as well as oversee any other amendments to offering materials, including arranging for any associated regulatory approvals and managing investor consent processes, as applicable.
• Coordinate the production and compliance sign-off of key fund level marketing materials and ensure the timely dissemination of information to all relevant stakeholders (including internal and external distribution channels and data rooms as applicable)
• Respond to due diligence (DD) questionnaires on funds serviced and/or managed by iCapital and oversee fund level RFPs, coordinating across functions for a timely delivery of accurate responses.
• Handle AML/KYC with key service providers pertaining to both upstream and downstream processes relating to the funds serviced/managed by iCapital, including but not limited to:
• coordinating with Administrators on AML letters and resolve gaps in third-party questionnaire responses,
• manage beneficial ownership declarations and related governance documentation, sourcing and providing fund-related documents, including bank account details and wiring instructions, to relevant stakeholders, coordinate with legal/compliance to obtain Lux-certified documents for fund managers.Respond to queries about iCapital’s corporate structure, in coordination with corporate secretary/ legal
• Liaise with the International Tax team to respond to jurisdiction-specific tax queries and arrange for appropriate registrations in offshore jurisdictions.
• Handle ad hoc client requests relating to fund servicing, life cycle management and fund governance.
• Support the administration and governance of recurring fund servicing activities, ensuring timely and accurate completion.
• Collaborate with internal teams (Legal, Compliance, Tax, Client Success) and external providers (Administrators, Fund Sponsors, auditors) to deliver seamless fund servicing.

Qualifications

• Bachelor’s degree and/or master’s degree in a relevant field.
• 2–4 years of experience in product management, fund servicing, or a related role within alternative investments, asset management, or wealth management.
• Experience with Luxembourg fund structures and evergreen funds preferred.
• Strong understanding of the lifecycle and operational processes of alternative investment funds.
• Structured approach to prioritizing and delivering required tasks and ability to develop scalable processes.
• Excellent organizational skills and the ability to handle multiple tasks and prioritize assignments.
• Strong oral and written communication skills – proficiency in English required; other languages a plus.
• Positive attitude, proactive approach, and desire to work in a fast-moving, entrepreneurial environment.
• Strong analytical and stakeholder management skills.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

For additional information on iCapital, please visit https://www.icapital.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

This is a hands‑on operational role with end‑to‑end responsibility for Direct (Evergreen) funds and fund sponsors, working closely with third‑party administrators to oversee fund accounting and investor reporting, including capital activity, financial statements, audits, and tax deliverables, while ensuring accuracy, timeliness, and compliance. The role operates within the dynamics of UCI PT2 structures, supporting product enhancements such as hedged share classes, and therefore benefits from an entrepreneurial mindset and interest in product innovation.

Responsibilities

• Partner with third‑party administrators to ensure timely completion of monthly valuations, accurate general ledger entries, and investment valuations in accordance with fair value accounting principles.
• Review fund expenses and accruals against approved annual budgets, identify variances or outliers, and propose appropriate adjustments.
• Review investor allocations to ensure profits, losses, and fees are calculated in accordance with partnership operating agreements.
• Review and oversee hedged share classes, including related calculations and reporting impacts.
• Review and approve monthly investor capital account statements.
• Review and approve monthly management fee and trailer fee calculations.
• Reconcile accounting data between iCapital systems and third‑party administrators using automated tools and applications.
• Coordinate with internal and external stakeholders to investigate and resolve accounting or reporting discrepancies.
• Monitor fund compliance with partnership operating agreement terms and escalation of issues where required.
• Handle ad hoc operational, accounting, and reporting requests as they arise.
• Liaise closely with Portfolio Managers and internal business partners.
• Act as the Fund Finance primary point of contact for the GP in Direct Investing Fund structures, including: 
• Responding to ad hoc queries and providing ongoing operational and business support
• Proactively communicating key deliverables, timelines, and dependencies
• Supporting the setup of new share classes and coordinating new fund or product implementations

Qualifications

• Bachelor’s degree in accounting, Finance, or a related field.
• 5+ years of experience in fund accounting, fund operations, or asset management within financial services.
• Big 4 accounting or audit experience is a plus.
• Experience with Alternative Investment fund administration and operations is a strong plus.
• Solid understanding of capital activity, investor allocations, fee structures, and partnership accounting.
• Knowledge of hedging strategies and hedged share classes.
• Strong attention to detail with the ability to maintain a broader, strategic perspective.
• Highly organized with the ability to manage multiple priorities in a fast‑paced environment.
• Willingness to learn and adapt in an evolving business and regulatory environment.
• Passion for leveraging technology and automation to improve operational efficiency.
• Proven ability to work independently while collaborating effectively within cross‑functional teams.
• Strong verbal, written, and interpersonal communication skills.
• High level of integrity and professionalism.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the role

iCapital is hiring an Associate Vice President, EMEA Legal Counsel to join its International Legal Team and work with the broader iCapital team in EMEA.  The focus will include representing private funds sponsored in EMEA (predominantly Luxembourg- and Cayman-domiciled funds) on a wide spectrum of matters including fund formation, marketing, structuring and distribution matters. The ideal candidate should have experience in drafting and negotiating fund documents, side letters, placement agreements and related fund materials, and have the capability of workshopping and ultimately launching new fund structures and strategic initiatives at iCapital.  The candidate will work closely with the broader International Legal team, as well as the Client Solutions, Product Development and Structuring, Regulatory & Compliance and other operational teams at iCapital. This is a unique opportunity to work with a dynamic team and meaningfully contribute to the expansion of a growing business.

Responsibilities

• Draft and negotiate various agreements with counterparties including many of the world’s largest and most sophisticated fund managers and leading distribution agents
• Draft and review private fund offering materials, partnership agreements and related private fund legal documentation
• Coordinate with outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work
• Engage in, solution and execute on new initiatives, structures and business lines as the company grows and evolves
• Drive legal projects with on-time and on-budget results

Candidate Profile 

• Desire to work at a high-growth company in a fast-paced environment, reshaping the alternative investment ecosystem
• 2-3 years of fund formation experience within the Investment Management space (Private Equity and Hedge Fund)
• Qualified in Luxembourg, U.K., a member in good standing of the New York bar, or qualified in another jurisdiction
• Strong knowledge of Luxembourg corporate structures and regulatory matters
• Knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940 and the Securities Act of 1933 is a plus
• Knowledge of fund and cross-border regulations is a plus
• Excellent interpersonal and communication skills
• Willingness to learn new topics and work in an evolving business environment
• High level of integrity
• A proactive attitude and ability to work cross-functionally an ability to think through complex concepts and tackle them in an organized and efficient manner

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

About the role

iCapital is hiring an Associate Vice President, EMEA Legal Counsel to join its International Legal Team and work with the broader iCapital team in EMEA.  The focus will include representing private funds sponsored in EMEA (predominantly Luxembourg- and Cayman-domiciled funds) on a wide spectrum of matters including fund formation, marketing, structuring and distribution matters. The ideal candidate should have experience in drafting and negotiating fund documents, side letters, placement agreements and related fund materials, and have the capability of workshopping and ultimately launching new fund structures and strategic initiatives at iCapital.  The candidate will work closely with the broader International Legal team, as well as the Client Solutions, Product Development and Structuring, Regulatory & Compliance and other operational teams at iCapital. This is a unique opportunity to work with a dynamic team and meaningfully contribute to the expansion of a growing business.

Responsibilities

• Draft and negotiate various agreements with counterparties including many of the world’s largest and most sophisticated fund managers and leading distribution agents
• Draft and review private fund offering materials, partnership agreements and related private fund legal documentation
• Coordinate with outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work
• Engage in, solution and execute on new initiatives, structures and business lines as the company grows and evolves
• Drive legal projects with on-time and on-budget results

Candidate Profile 

• Desire to work at a high-growth company in a fast-paced environment, reshaping the alternative investment ecosystem
• 2-3 years of fund formation experience within the Investment Management space (Private Equity and Hedge Fund)
• Qualified in Luxembourg, U.K., a member in good standing of the New York bar, or qualified in another jurisdiction
• Strong knowledge of Luxembourg corporate structures and regulatory matters
• Knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940 and the Securities Act of 1933 is a plus
• Knowledge of fund and cross-border regulations is a plus
• Excellent interpersonal and communication skills
• Willingness to learn new topics and work in an evolving business environment
• High level of integrity
• A proactive attitude and ability to work cross-functionally an ability to think through complex concepts and tackle them in an organized and efficient manner

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days, with the flexibility to work remotely 2 days.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is seeking an Assistant Vice President Event Operations (Event Technologist) to join our global Events team based in Lisbon. This role is ideal for someone with hands-on Cvent or event technology experience who enjoys owning the digital backbone of events from registrations and event websites to invitations and attendee communications.

You’ll work closely with U.S.-based event leads and support a global calendar of high-profile client events, conferences, and internal programs.

What You’ll Do

• Manage event technology execution across global events using Cvent
• Build and manage event registration sites, agendas, forms, and workflows
• Create and deploy event invitations, confirmations, reminders, and post‑event communications
• Manage attendee data, reporting, and list accuracy across multiple events
• Support onsite registration setup, badge printing, and troubleshooting
• Maintain event calendars, timelines, and technology documentation
• Partner with internal teams (Marketing, Events, Compliance, Legal) to ensure accurate content and approvals
• Support integrations with other tools (where applicable) and apply best practices for data hygiene and reporting

What We’re Looking For

• +6 years of experience in event technology and attendee management
• Hands-on experience with registration website platforms such as Cvent 
• Proficient programming skills of HTML and CSS is beneficial
• Onsite event registration experience
• Experience with virtual meetings and event platforms
• Strong proficiency with Microsoft Office – specifically with Excel (i.e., comfortable with VLOOKUP function) and PowerPoint
• Strong attention to detail and comfort managing large datasets and registrations
• Excellent written and oral communication skills at all levels
• Strong client management skills with the ability to influence and lead by example, fostering a positive environment
• Motivated, self-starter, ability to take direction and work independently, ability to think innovatively
• Comfortable supporting multiple events simultaneously across time zones
• Organized, proactive, and eager to grow within global event operations

Nice to Have

• Experience supporting large-scale conferences or sponsorship activations
• Experience working with global or U.S.-based stakeholders

Additional Details

• Based in Lisbon, Portugal
• Role supports U.S. and global events; flexibility with hours may be required
• Occasional onsite or weekend support during peak event periods

Why iCapital

At iCapital, you’ll gain hands-on experience supporting world-class events at a global fintech platform – building deep expertise in event technology while working alongside a collaborative, high-performing team.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is looking to hire an Associate or Assistant Vice President to join the Hedge Fund Finance team. This role is hands on with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators. This position will manage all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.

Responsibilities

• Build and maintain relationships with underlying fund managers, fund administrators, and distributors.
• Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale.
• Work closely with Investor Relations, Product, Legal and Compliance, Technology, Sales, and Marketing teams to support fund operations.
• Participate in new fund structuring, setup, and onboarding.
• Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch. Provide feedback to internal legal or fund origination teams if there is anything that should be considered from a fund finance perspective.
• Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians.
• Monitor cash positions and liquidity of investments, reconciliations, and manage cash reserves. 
• Determine subscription/commitment sizes to underlying funds and conduct analysis on feeder fund expenses.
• Run accounts payable and expense allocation processes. 
• Oversee monthly / quarterly feeder fund NAV and statement issuance by the team/administrator and track KPIs.
• Review and sign-off on capital calls, distributions, cash analysis, investor allocation files, and notices prepared by third party admins
• Define, update, and maintain operating policies and procedures.
• Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed.
• Work with counsel and CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA.
• Fulfill ad-hoc tasks as required by the team and different parts of the organization.

Qualifications

• Bachelor’s degree in accounting, finance, economics, statistics, or another business-related field
• 3-8 years of fund accounting, fund administration, or finance operations experience.  A focus on alternative investment funds including fund-of-funds and feeder funds is preferred
• Passion for the application of innovative technology
• Advanced accounting skills and experience within an audit framework is preferred
• Advanced Excel skills
• Demonstrated capacity and willingness to work within a close team structure on all tasks
• Excellent organizational skills and attention to detail with ability to see the big picture
• Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
• Strong verbal, written, and interpersonal communication skills
• Eager to learn new topics and work in an evolving business environment

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is seeking an experienced and highly capable Office Manager to lead operations for our Lisbon office. This is a critical role within the global Facilities team and is central to delivering exceptional, consistent workplace experience for our employees as the company continues to grow.

Today, the Lisbon office spans four floors and supports approximately 175 employees. We are looking for a strong operator and people leader who can scale operations, build and manage a growing onsite team, and serve as a trusted partner to business leadership.

This position reports to the Regional Facilities Manager for Europe, based in New York, and currently has one direct report, with anticipated team expansion as the office footprint and headcount increase.

Key Responsibilities

Office Operations and Facilities Management

• Lead all day to day operations to ensure the office is safe, clean, organized, and fully operational at all times.
• Own office services including supplies, pantry, snacks, beverages, and daily meal programs.
• Manage vendor relationships across cleaning, food and beverage, plant services, maintenance, deliveries, and other contracted services.
• Oversee office budgets related to operations, food, vendors, and events, including forecasting, invoice review, reconciliation, and expense tracking.
• Partner closely with Finance and Procurement teams to ensure strong financial controls and timely payments.
• Serve as the primary point of contact with building management and external partners, including insurance documentation and compliance requirements.
• Manage workplace service requests through OfficeSpace and ensure timely issue resolution.
• Oversee office equipment and technology assets in partnership with IT, including printers and shared devices.
• Support space planning, seating, and room usage across multiple floors using OfficeSpace.
• Manage incoming and outgoing mail, packages, and deliveries.

Employee Experience and Hospitality

• Create and maintain a professional, welcoming, and high-quality office environment for employees, visitors, and candidates.
• Partner with Talent Acquisition, HR, and IT on onboarding and offboarding logistics, including access, desk setup, and new hire readiness.
• Plan and execute internal events, employee engagement initiatives, and office wide celebrations, onsite and offsite.
• Act as a visible, trusted, and approachable presence in the office, modeling service excellence and professionalism.
• Continuously evaluate and improve workplace programs to enhance employee satisfaction and operational efficiency.

Office Relocation and Strategic Projects

• Serve as the onsite facilities lead for the Lisbon office relocation planned for 2027.
• Manage all phases of the move, including vendor coordination, space readiness, furniture and equipment setup, and post move stabilization.
• Collaborate with internal stakeholders and external partners to ensure a seamless transition into the new office.
• Support additional global and regional facilities initiatives as the business grows.

People Leadership and Growth

• Directly manage and develop onsite facilities staff, with responsibility for hiring, training, and performance management as the team expands.
• Establish scalable processes, standards, and documentation to support long term growth.
• Act as a strategic thought partner to regional and global facilities leadership as the Lisbon office evolves.

Qualifications and Experience

• Ability to work onsite Monday through Friday, 8:30 AM to 5:30 PM, with flexibility based on business needs.
• Fluency in Portuguese and English, both written and verbal.
• Demonstrated experience managing office operations in a fast paced, professional environment, ideally within a growing organization.
• Proven ability to manage vendors, budgets, and multiple priorities simultaneously.
• Experience leading and developing teams, with the confidence and maturity to scale operations over time.
• Strong organizational, time management, and prioritization skills.
• Excellent interpersonal and communication skills, with the ability to engage effectively at all levels of the organization.
• High level of discretion, professionalism, and integrity.
• Calm and composed under pressure, with strong problem solving instincts.
• Detail oriented, proactive, and highly accountable.
• Proficient in Microsoft Office and comfortable adopting new workplace and facilities technology tools.

We believe the best ideas and innovation happen when we are together. This is an onsite position and requires working 5 days in the office in Lisbon.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About The Role

iCapital’s business is growing rapidly, we are seeking a dedicated and detail-oriented Associate to join our Quality Control / Platform Operations Support team in Lisbon. This role will be integral to ensuring high operational standards and accurate process execution, particularly in the launch

and maintenance of alternative investment products on the iCapital platform. This position offers a unique opportunity to join a newly established Quality Control Sub-Team responsible for monitoring and verifying the accuracy of our processes, with a primary focus on supporting alternative

investment products. The role is ideal for a detail-oriented professional looking to make an impact on quality standards within platform operations, especially within the alternative product space.

Responsibilities:

As an Associate – Quality Control team / Operations Platform Support, you will be supporting multiple projects and tasks concurrently. This may include:

• Conduct comprehensive quality checks on operational processes within the Operations Support team, ensuring accuracy, consistency, and compliance with established standards.
• Execute daily and periodic process reviews, focusing on product launches, transaction processing, client support activities, and platform updates related to alternative products.
• Generate and maintain clear, structured reports documenting quality control activities, errors identified, and corrective actions taken.
• Quickly identify discrepancies, errors, or deviations in process execution, working closely with team members to address and resolve these issues effectively.
• Support ongoing improvements by providing feedback on process gaps and recommending solutions. Assist in the development of standard operating procedures and best practices to enhance accuracy and efficiency.
• Collaborate closely with stakeholders across Operations Support, Product, Technology, and Client Service teams to ensure seamless product launches and process alignment.
• Aid in the training and development of team members on quality standards, procedures, and best practices.

Qualifications:

• Academic and/or professional qualification: B.Sc in Finance, Computer, or a related field.
• 2+ years of experience in quality control, operations, or financial services, with a preference for experience in alternative investments or banking operations.
• Knowledge of operational processes, particularly related to alternative investment platforms, is a strong plus.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent verbal and written communication skills.
• Technical expertise including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus)
• Ability to work effectively in a cross-functional and global environment, coordinating across different time zones.
• Highly organized, with an aptitude for identifying patterns and inconsistencies.
• Self-motivated and proactive in suggesting and implementing improvements.
• Adaptable to a fast-paced, high-growth environment.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Your Mission

As People Operations Coordinator, you will help deliver a smooth and compliant employee experience across the full employee lifecycle for 700+ employees working across different countries. You will support the People Operations team with day-to-day processes while ensuring accuracy, efficiency and consistency across people operations.

In this role, you will partner with HR, Finance and external providers to keep operations running effectively, maintain data quality and improve processes that reduce administrative work.

What You’ll Do

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Director of Security Engineering for our Information Security team in Portugal! This is a Remote – Portugal position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. 

The Information Security team is responsible for protecting our subscription-based product serving millions of users. As a Director of Security Engineering, you will be the technical leader driving application security, DevSecOps practices, and security engineering across our 10 product verticals. This is a unique opportunity to build security capabilities in a high-growth environment. You will help construct the technical security strategy, architect security solutions, lead threat modeling, and establish secure development practices across all engineering teams. The role requires deep technical expertise in application security, cloud security, and modern DevSecOps practices.In this capacity, you will serve as the primary architect for our security engineering roadmap, ensuring that protection is integrated at every stage. You will oversee the deployment of automated security tooling, mentor senior engineers in advanced vulnerability research, and partner with product leaders to balance rapid feature delivery with robust risk mitigation. Your leadership will be pivotal in scaling our security posture to meet the demands of a global, multi-vertical ecosystem while fostering a culture of shared security responsibility.

YOUR IMPACT 

• Lead the technical security strategy for product and application security, defining architecture standards, security baselines, and secure coding guidelines aligned with OWASP ASVS, NIST SSDF, and BSIMM frameworks.
• Architect and implement a comprehensive DevSecOps pipeline, integrating SAST, DAST, SCA, and container scanning across all CI/CD pipelines serving 10 product verticals.
• Drive threat modeling practices across critical product flows, partnering with engineering leads to identify and mitigate security risks before they reach production.
• Design and implement a centralized security telemetry architecture, connecting application logs, WAF events, and fraud signals into a unified SIEM platform for real-time detection.
• Lead the technical evaluation, selection, and implementation of security tools (SAST/DAST, SIEM/SOAR, PAM, API Gateway security, container security scanners).
• Establish and mentor a team of 7-8 embedded DevSecOps engineers across product verticals, providing technical guidance and ensuring consistent security standards.
• Own the technical roadmap for reducing MTTD from >48h to <1h and fraud detection from D+1 to real-time through security engineering and automation.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE 

• A seasoned security engineer with experience in application security, cloud security, or security engineering, with at least 4 years in a senior technical leadership role.
• Deep expertise in secure software development lifecycle (SSDLC), threat modeling (STRIDE, PASTA), and security architecture for distributed systems and microservices.
• Hands-on experience with security tooling: SAST (Checkmarx, Snyk, SonarQube), DAST (Burp Suite, OWASP ZAP), SCA, container scanning (Trivy, Prisma), and SIEM platforms (Elastic, Splunk, Sentinel).
• Extensive knowledge of cloud security (AWS and/or GCP), including IAM, VPC security, secrets management, and container orchestration security (Kubernetes/EKS).
• Experience building and scaling DevSecOps programs, integrating security into CI/CD pipelines, and mentoring engineering teams on secure coding practices.
• Proficiency in at least two programming languages (Python, Go, Java, or JavaScript) with the ability to review code, write security tooling, and automate security workflows.
• Familiarity with compliance frameworks (ISO 27001, PCI DSS, LGPD/GDPR) and how they translate into technical security controls.
• Effective communication skills (Portuguese and English) to translate complex technical security concepts into actionable guidance for engineering teams at all levels.
• We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%.
• For this specific role, please note that prior experience in application security engineering and DevSecOps pipeline implementation is a mandatory requirement.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-REMOTE

#LI-CM1

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€63.000 - €79.000 EUR

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Your team

The Middle Office group is a part of larger FinOp department and is responsible for securities and transaction Management across all asset classes. The group ensures that all client transactions are booked into Arcesium platform, and any exception is addressed actively. The group is also responsible for Asset Servicing (coupons, paydowns, expiries, etc.) and Corporate Action management across various financial instruments. The group also works on managing the Reference and Static data on Arcesium platform. The group members collaborate with multiple internal and external stakeholders to ensure that all transaction and security data on Arcesium platform results in correct and expected PnL.

What You'll Do

• Lead and own accountability for the team's delivery of daily transaction processing, security master management, reference data integrity, and asset servicing operations across multiple asset classes and clients.
• Drive client onboarding excellence by playing a key role from the Middle Office perspective in transitioning new clients from onboarding teams to steady-state operations on the Arcesium platform.
• Provide active operational oversight of day-to-day operations and resources, including escalation management, business-as-usual troubleshooting, and setting clear direction and performance goals for team members.
• Execute strategic initiatives by working with Senior Management across NY, India, and local offices to define and implement new automations, prioritize projects, manage client relationships, and oversee client budgets.
• Drive operational improvements through discussions with investment managers, client-ops teams, and data vendors to resolve day-to-day exceptions while developing strategic initiatives that enhance service delivery.
• Partner with technology teams on platform enhancements by assisting in special projects, developing bespoke reports, creating functional specifications, supporting product implementation, and conducting UAT testing.
• Collaborate cross-functionally with pricing and trade accounting teams to resolve discrepancies, respond to internal queries, and ensure data consistency across the platform.
• Oversee complex security mapping by assisting the team and performing review controls for intricate asset classes, ensuring accurate product setup and lifecycle management.
• Support audit and compliance processes by aiding auditors and fund administrators during audit cycles, providing documentation and analysis as required.

What You Will Need

• MBA, MSc in Finance, CFA, or any another equivalent qualification
• 10+ years of experience in Middle Office, Corporate Actions, or Investment Operations.
• At least 3-4 years in a team leadership or managerial role.
• Strong understanding of multiple asset classes (equities, fixed income, derivatives, structured products, etc).
• Experience in security master/reference data management and/or corporate action processing.
• Strong analytical, project management, prioritization, problem-solving skills, excellent written and verbal communication and stakeholder-management capabilities.
• Proficiency in MS office tools. Hands on experience in Python and/or VBA would be a big plus.
• Hands-on experience with OMS platforms, data vendors, and operational workflow tools.
• Expertise in automation, process re-engineering, cross-functional project delivery and operational transformation.

Arcesium's Personal Data Privacy Notice for Candidates is linked here.

The Role

We are hiring a Product Manager - Regulatory Reporting to work within our Enabling Services group, which is responsible for the shared application capabilities that serve multiple products across ComplyAdvantage's platform.

Enabling Services are application functions that are not standalone products but are essential to how those products work: case management, regulatory reporting and transaction processing services. These capabilities are used across multiple product areas and have a direct impact on the end-user experience. The work sits at the intersection of multiple product teams, which makes it both commercially important and organisationally complex.

The Enabling Services group sits within the Platform & Enabling Services tribe. You will work within a dedicated squad alongside an engineering manager and a team of engineers. The Product Manager and Engineering Manager work as peers: you own the product context, the EM owns the technical context. You operate within a framework set by the Product Director, who provides the strategic guidance and prioritisation decisions that shape your work.

We work in six-week blocks with a structured document flow from Plan of Record to PRD to product requirements to implementation, with quality gates at each stage. If you are looking for a role where the planning process is clear and the expectations are explicit, this is a good environment to develop in.

What You Will Do

Provide research, analysis and requirements within your squad's domain. You are responsible for requirements specification, stakeholder communication and documentation within a framework set by the Product Director. Your work ensures the squad has clear direction on what to build and for whom.

Write clear product requirements. Working from PRDs, you will draft product requirements and refine them jointly with your EM. You sign off on product accuracy; the EM signs off on technical completeness. You need enough understanding of application architecture and service design to write requirements that engineers can build from and to have useful conversations about feasibility.

Manage competing inputs from multiple product teams. Enabling Services capabilities serve multiple product areas, each with their own priorities. You will handle incoming requirements at the working level, assessing them, clarifying ambiguities with the requesting teams, and flagging conflicts to the Product Director for resolution. Understanding why different teams want different things, and being able to articulate the trade-offs clearly, is an important part of this role.

Understand the end-user impact. Unlike pure platform work, Enabling Services directly affects what customers see and use. Case management workflows, reporting interfaces, transaction processing: these are visible to compliance teams. You need to think about user outcomes, not just technical requirements.

Liaise with engineering during execution. Ensure your EM has enough lead time and context to make sound technical decisions. Surface changes and risks early. Maintain communication about what is coming, what is blocked and what has changed.

Use AI in your own work. We expect Product Managers to use AI-assisted workflows for research synthesis, requirements drafting and documentation. This is how we work, not something we aspire to.

What We Are Looking For

Essential:

• 3+ years in product management, with exposure to shared services, horizontal capabilities, or application products used by multiple teams or customer segments
• Enough understanding of application architecture, APIs, data schemas and service design to write requirements that engineering can work from and to engage in technical conversations productively.
• Have a platform mindset to develop core components once to scale for new use cases and volume, and avoid spending resources to build replicating capabilities
• Ability to research, design, and build within strict constraints and requirements set by regulatory organisations
• Strong analytical skills: comfortable with data, can synthesise requirements from multiple sources
• Comfortable working within a structured product organisation where strategic direction is set above you. You are not expected to set a strategy; you are expected to execute well within a clear framework.
• Excellent written communication skills, with an obsession with precision and detail: produces clear, accurate requirements and documentation
• Presentation skills: the ability to communicate your product area, its challenges and capabilities to both technical and non-technical audiences
• Familiarity with common product management tools such as Jira, Linear, Confluence, Notion, Miro or equivalent
• Demonstrable AI adoption in your own working practice

Preferred:

• Experience with building automated complex workflows, particularly integrating AI at the core.
• Experience with case management, workflow, regulatory reporting, or search products
• Experience in financial services, compliance, or RegTech
• Experience working on products that serve multiple internal or external customer segments simultaneously
• Interest in developing toward a senior product management career in platform and application services

What Success Looks Like

At 60 days: You understand your squad's domain, the Enabling Services group's priorities, how requirements flow from multiple product areas, and how the operating model works. You have built relationships with your EM, the Product Director, and key stakeholders. You can articulate the priorities in your area and begin to contribute to requirements.

At 4 months: You are writing clear product requirements that pass quality gates. Your EM trusts your product judgment at the working level. You are handling incoming requirements from multiple product teams effectively, flagging conflicts to the PD with a clear description of the trade-offs. Stakeholders experience you as responsive and reliable.

At 8 months: You are a reliable and effective member of the Enabling Services group, producing consistent quality in requirements, documentation, and stakeholder communication. Your squad values your contribution. You have a clear understanding of the broader Platform & Enabling Services strategy and are operating at a level that demonstrates readiness for greater autonomy and scope.

What’s in it for you?

• Equity as we want you to have a part of what we are building. 
• Unlimited Time Off Policy. A work-life balance and focus on our well-being are critical to keeping us performing at our best. 
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.
• ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered.
• You will also get a new starter budget to kit out your home office. 
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve. 
• Annual learning budget (prorated based on start date) to drive your performance and career development. 
• We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools.

Why job seekers choose Geotab:

Let's start with the role

We are looking for a Database Administrator to join our team. In this role, you will be responsible for maintaining, troubleshooting, and optimizing our MS SQL Server environments, with a strong focus on availability, security, and performance. You will play a key role in ensuring the continuous operation of our databases, particularly in complex, high-availability scenarios such as Availability Groups. In addition, you will apply your knowledge of alternative database engines, such as MongoDB and CockroachDB, along with your expertise in cloud-based database administration.

• Provide comprehensive day-to-day support, monitoring, troubleshooting, and administration for multiple MS SQL databases, with a particular focus on high-availability configurations like Availability Groups.
• Diagnose and resolve complex performance and availability issues, performing in-depth root cause analysis to prevent future occurrences.
• Oversee database maintenance processes, including performance tuning, index management, and job automation, ensuring optimal operation.
• Develop and enforce backup and recovery policies, ensuring database resilience and disaster recovery readiness.
• Apply security patches, conduct version upgrades, and enforce strict compliance with database security best practices.
• Handle support calls and resolve technical issues promptly, including responses to security incidents and operational challenges.
• Leverage expertise in alternative database engines like MongoDB and CockroachDB to contribute to cross-functional database projects.
• Manage and optimize cloud-based database environments, ensuring scalability, performance, and reliability in cloud infrastructure.

What You'll Bring

• Solid, hands-on experience in MS SQL Server database administration in production environments.
• Extensive experience with MS SQL Server database features, including Jobs Scheduling, Monitoring, Patching, Backup/Recovery, Replication, Availability Groups, and Always On configurations.
• Good knowledge of memory tables and table partitioning
• Proven expertise in diagnosing and resolving performance bottlenecks and availability issues.
• Good understanding of alternative database engines like PostgreSQL, MongoDB, and CockroachDB, with practical experience in administration and troubleshooting.
• Good knowledge of cloud database administration, with experience on platforms such as Azure.
• Practical experience with Git version control / GitLab. 
• Fluency in English, both written and spoken, with excellent communication skills.
• Strong teamwork, analytical thinking, and problem-solving abilities, combined with a proactive approach to continuous learning.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• ⭐Developmental 360° feedback framework
• 💰 Monthly meal allowance
• 👩‍⚕️ Private health insurance for you and your family
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support.

Your New Adventure Awaits in Sunny Lisbon, Portugal!

We're looking for expert Business Travel Consultants fluent in French or German to join our fast-growing team in Lisbon — and yes, we'll provide a full relocation package to help you make the move!

This is your chance to bring your GDS expertise to a global tech leader while enjoying the incredible quality of life, historic culture, and beautiful coastline that Portugal has to offer. Stop just dreaming about a change and come build your new life with us!

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must be willing to relocate to Portugal. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, cars, rails, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Required
• Language: Fluency in English AND French or German - Required
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Friday, between 7 AM and 11 PM
• Working Model: Hybrid
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

• A one-way flight to Lisbon to get you started
• Initial short-term accommodation support, to ensure a smooth landing
• A sign-on bonus to help with your first rent and moving expenses
• Expert guidance and full support with local paperwork (Tax ID/Social Security registration)
• Personalized settling-in guides to help you feel at home in your new city

The Junior Internal Audit & Compliance will play a crucial role within our Business Transformation team, focusing on establishing robust compliance frameworks and ensuring the integrity and effectiveness of our internal processes through diligent auditing and meticulous documentation.

You will be instrumental in creating and maintaining the foundational compliance structures for our internal clients (various departments and business units), ensuring all processes are thoroughly documented and easily accessible. Following the establishment of these processes, you will be responsible for auditing their adherence and identifying areas for enhancement, thereby contributing directly to our operational excellence and risk mitigation efforts.

Key Responsibilities:

• Design, develop, and implement comprehensive compliance frameworks and policies tailored to meet regulatory requirements and internal best practices across various business processes.
• Meticulously document all operational processes, procedures, and controls relevant to compliance, ensuring clarity, accuracy, and accessibility for all stakeholders.
• Establish and maintain a centralized, organized repository for all compliance and audit-related documentation.
• Conduct internal audits of documented processes to assess their effectiveness, adherence to established policies, and identification of potential risks or non-compliance.
• Identify control weaknesses, compliance gaps, and operational inefficiencies, proposing practical recommendations for improvement and risk mitigation.
• Work closely with various departments and business units to understand their operations, gather necessary information for compliance documentation, and communicate audit findings effectively.
• Support the Business Transformation team in driving continuous improvement initiatives by providing insights from compliance and audit activities, fostering a culture of operational excellence.
• Prepare clear and concise audit reports, compliance summaries, and progress updates for management and relevant stakeholders.

Requirements:

• Bachelor's degree in Management, Auditing, or a related field.
• Strong academic background or demonstrated interest in Audit.
• Minimum of 1 year of professional experience or proven direct contact with audit activities (e.g., junior roles in internal/external audit, or roles with significant audit responsibilities).
• Some exposure to compliance-related tasks or process documentation.
• Solid understanding of basic audit principles and methodologies.
• Proven ability to document complex processes clearly and concisely.
• Familiarity with compliance standards or regulatory frameworks.
• A proactive mindset and a strong desire to continuously learn and develop new skills in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• High level of attention to detail and accuracy.
• Excellent written communication skills.

• Proficiency in Portuguese and English.

What we offer:

• Health insurance from day one.
• Flexible Benefits Plan.
• Additional vacation days.
• Wellbeing platforms and support for work-life balance.
• Access to WPP Group discounts (gyms, restaurants, hotels, etc.).
• Coffee, fruit, and cereals for a healthy breakfast or snack.

The Opportunity

Iterable is looking for a data-driven and highly independent Paid Search Specialist to join our Global Demand Generation team. Reporting to the Director of Global Campaigns, you will lead the hands-on execution of our search strategy, working under the strategic direction of our Digital Performance Marketing Manager. This is a critical role responsible for driving the intent-based pipeline that fuels our growth across NOAM, EMEA, and ANZ.

The search landscape is shifting rapidly. We are looking for an expert who doesn’t narrowly focus on Google Search Ads, but understands how search fundamentals - keywords, headlines, and intent - translate to emerging AI platforms and the broader Google ecosystem (like YouTube). Based in Lisbon, you will drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders to ensure global alignment.

How You Will Make an Impact:

• Execute the Global SEM Strategy: You will build, launch, and manage all paid search campaigns across our major global regions. You’ll ensure our brand is visible to the right people at the right time to drive high-quality leads and pipeline.
• Master Emerging Search Platforms: You will stay at the forefront of the industry, identifying how search fundamentals (headlines, keywords, and intent-based targeting) translate to new platforms like ChatGPT, AI-driven search engines, and other emerging channels.
• Proactive Roadmap Management: You won’t wait for a to-do list. You will identify new growth opportunities, create your own project plans, and propose experimental tactics that support our high-level digital goals.
• Uncover Insights with Data: You will dive deep into our data stack (Sigma, GA4, and Salesforce) to understand performance trends. You’ll explain the "why" behind the numbers and implement the tactical shifts to solve problems or scale wins.
• Continuous Experimentation & CRO: You will lead a rigorous testing program to improve performance across the entire search funnel. This includes A/B testing ad copy and bidding strategies, as well as partnering with Web and Content teams to lead and own landing page experimentation and conversion rate optimization (CRO) to ensure we are maximizing every dollar spent
• Collaborate Across Teams: You’ll serve as the go-to expert for search execution, working with Product Marketing, Web, and the Digital Performance Marketing Manager to ensure our ads align with global brand and product launches.

The Ideal Candidate Has:

• 5+ years of dedicated PPC/SEM experience: You have hands-on experience managing large-scale, global accounts in a B2B SaaS environment.
• A Proactive Growth Mindset: You are curious about where search is going. You understand how to apply search fundamentals (keywords/intent) to the next generation of AI-driven platforms and are excited to test them.
• Strong Analytical Skills: You are highly comfortable working with data. You know how to use tools like Sigma or Tableau to pull insights and make decisions based on facts.
• Experience with CRO & Landing Page Tools: You understand conversion rate optimization principles and have experience using landing page builders or testing tools to improve post-click conversion rates.
• Independence & Reliability: You have a proven ability to drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders. You are a master of your own time, working effectively across time zones to make smart, independent decisions without needing constant supervision.
• Clear Communication: You can take complex search data and explain it clearly and concisely in English to stakeholders across the company.

Bonus Points:

• AI Tooling: You leverage AI (like Gemini) to work faster - whether it’s drafting ad copy or analyzing data exports to find optimizations.
• ABM Experience: You’ve used platforms like 6sense or Demandbase to coordinate search ads with targeted account lists.
• Data Visualization: You enjoy building dashboards that tell a clear story about campaign performance.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Responsibilities

We're looking for a hands-on Platform/Observability Engineer to join our infrastructure team. You'll own and evolve our observability stack - from logging pipelines and tracing to metrics and alerting - across a multi-datacenter, Kubernetes-based environment. This is a production-first role: you'll be expected to ship, iterate, and improve systems under real delivery pressure, not just design them on paper.
You'll work closely with other infra and product engineering teams to improve observability coverage, reduce operational toil, and help the broader organization adopt better practices.
Tech Stack Highlights: OpenTelemetry · Kafka · Vector · VictoriaMetrics · EKS · Kubernetes · Logging pipelines · Distributed tracing · SPM· AWS

• Designing, deploying, and maintaining production observability stacks (logs, metrics, traces)

• Scaling observability infrastructure across multiple data centers and Kubernetes clusters

• Owning logging pipeline architecture and refactoring efforts

• Improving distributed tracing coverage and driving adoption across engineering teams

• Managing EKS upgrades, node exporters, agents, and collectors

• Automating operational tasks to reduce toil and improve system stability

• Contributing to compliance and audit readiness (access controls, data handling, pipeline integrity)

• Evaluating and adopting new observability tooling - knowing what's worth pursuing and what isn't

Requirements

Core technical experience:

• 8+ years of industry experience

• Solid hands-on production experience with observability systems

• Strong plus - familiarity with OpenTelemetry, Kafka, Vector, and VictoriaMetrics (vmagent, alerting rules)

• Experience with logging pipelines: design, deployment, and refactoring

• Understanding of distributed tracing and SPM (Service Performance Monitoring) built on top of tracing

• Experience with Kubernetes cluster lifecycle management (EKS preferred)

• Practical knowledge of storage trade-offs for observability data at scale

Nice to have  

• Experience using AI to automate infrastructure or observability tasks (e.g., automated RCA, PR generation, deployment workflows)

• Familiarity with AI-assisted tooling selection and workflow integration

• Experience with MCP (custom or open-source implementations)

• Background in cloud account or environment migrations

• Experience preparing infrastructure for compliance/audit processes

• Understanding network architecture, troubleshooting and incident resolution skills in Production environment, writing Post-mortems.

• Experience with containers and Kubernetes (installation and configuration of operators). 

• Basic knowledge of one or more high-level programming languages, such as Python, Golang, Java

Soft Skills / Personal Characteristics

• Good communication and collaboration skills in international technological companies.

• Interest in modern big distributed storage technologies, architectures.

• Good Spoken English to participate in product-related, architectural and technical discussions.

• Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 2640)

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

How you will make an impact:

As a Software Engineer II, Infrastructure on the Queueing and DBOps team, you’ll:

• Help operate the infrastructure behind Iterable’s mission‑critical data systems, including high-throughput Apache Pulsar clusters, RDS Postgres/Aurora, Elasticache/Valkey, and OpenSearch.
• Implement safe, automated patterns for upgrades, migrations, and configuration changes (e.g., blue‑green and rolling deployments) that keep our uptime and data integrity SLOs.
• Build and evolve Terraform/IaC modules and other “golden path” tooling that make it easy for engineering teams to adopt our platforms safely and consistently.
• Partner closely with our backend engineers to provide the infrastructure foundations for libraries and features, including rate limiting, database caching, and CDC pipelines.

You’ll work in a small, high‑impact team where your decisions directly influence Iterable’s reliability, costs, and ability to ship new data-powered features.

What you’ll do

• Run a reliable data infrastructure at scale
• Operate production Pulsar, database, caching, and search clusters with a focus on high availability, performance, and predictable behavior.
• Implement and refine alerting, dashboards, and runbooks to catch issues early and reduce incident MTTR.
• Standardize and automate infrastructure patterns
• Extend and maintain Terraform modules and other shared tooling used across engineering for team-owned services.
• Drive consistency in how environments are provisioned and configured, reducing drift and simplifying audits, upgrades, and troubleshooting.
• Deliver safer upgrades and migrations
• Contribute to zero‑downtime upgrade strategies for all team-owned infrastructure
• Support strategic migrations with high‑quality plans, test coverage, and rollout mechanics.
• Level up reliability and on‑call
• Participate in the on‑call rotation for Queuing and DBOps infrastructure, owning incident response and follow‑ups for your domains.
• Turn incident learnings into durable improvements in tooling, automation, and documentation.

Required Core Competencies & Proficiencies

• Have 2+ years of experience as a Software Engineer, Infrastructure / SRE / Platform engineer, or similar role.
• Have hands‑on experience operating cloud infrastructure (ideally AWS) in production, including at least one of:
• Managed databases (Postgres/Aurora or similar)
• Distributed queues/streaming systems
• Caching systems
• Search or analytics datastores 
• Are comfortable writing production code in at least one modern language; experience with Python and/or Golang and/or Java is a plus.
• Have practical experience with Infrastructure as Code (Terraform strongly preferred) and CI/CD pipelines.
• Enjoy debugging complex distributed systems and tracking down performance bottlenecks across services, databases, and queues.
• Communicate clearly with both infra and backend engineers and are comfortable collaborating across teams.
• Bring a growth mindset and a bias toward automation, simplification, and long‑term reliability over one‑off fixes.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager (CSM) who will own a portfolio of SMB customers and manage it as a book of business, dedicated to driving measurable outcomes through value-based engagement and proactive guidance. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Customer Success Manager (CSM) your key area of responsibility will be delivering customer outcomes and maximizing net retention by ensuring a consistent, value-driven experience from onboarding through renewal and expansion. You will be responsible for the implementation of structured training and best-practice guidance, as well as managing the renewals pipeline and executing mitigation plans to reduce churn risk. You will also need to provide regular status reports on key customer metrics, including health, product adoption, and recurring revenue to ensure visibility across the organization. You will need to work closely with Geotab’s Product, Sales, Support, and Operations teams, as well as collaborate with global and cross-functional teams to deliver a consistent, high-quality customer experience.

To be successful in this role you will be a customer-centric self-starter with a growth mindset, possessing excellent communication, listening, and negotiation skills in English, Portuguese and, ideally, Spanish. In addition, the successful candidate will have strong analytical skills with an ability to interpret customer data, identify growth opportunities, and manage a portfolio of accounts in a dynamic, fast-paced environment. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you'll make an impact:

• Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion.
• Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes.
• Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization.
• Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business.
• Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth.
• Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention.
• Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team.
• Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals.
• Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed.
• Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements.
• Support local teams with contractual topics, strategic customer communications, and project-based initiatives.
• Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions.
• Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams.
• Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption.
• Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings.

What you'll bring to this role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Services Coordinator who will support operations across multiple European markets. If you love technology and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Field Services Coordinator, your key area of responsibility will be managing complex service operations across borders and cultures. You will need to work closely with field technicians, customers, and internal teams like Logistics, Sales, and Customer Success, as well as communicate with third-party service partners.
To be successful in this role, you will be a highly organized professional with strong technical knowledge and the ability to manage multiple timelines to ensure timely results. In addition, the successful candidate will have strong analytical skills with an ability to identify process improvements, increase efficiency, and ensure compliance with local regulations and safety standards.

How you'll make an impact:

• Coordinate and schedule field service activities (installations, maintenance, rip and replace) across assigned market(s).

• Act as the primary point of contact between field technicians, customers, and internal teams.

• Manage service requests, work orders, and ensure timely completion of field operations.

• Track and report on service KPIs, SLAs, and field performance metrics.

• Maintain accurate records in internal systems.

• Collaborate with other teams (logistics, sales, training, customer success) to ensure a smooth and successful customer experience.

• Support coordination of third-party service partners and subcontractors.

• Identify process improvements to increase field service efficiency and customer satisfaction.

• Escalate technical issues to engineering or product teams as needed.

• Ensure compliance with local regulations, health & safety standards, and company policies.

What you'll bring to this role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Order Specialist who will ensure all customer orders are completed within strict SLAs and to the highest standard of satisfaction. In this role, you will act as a critical checkpoint for accuracy in the order cycle, utilizing Salesforce and carrier systems to manage everything from new device requests to complex migrations. If you love technology, have a meticulous eye for detail, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As an Order Specialist, your key area of responsibility will be facilitating the end-to-end order lifecycle with total precision. This includes processing warranty RMAs, managing rate plan changes (terminations, reactivations, and suspensions), and creating new customer accounts and databases. You will be responsible for maintaining strict service level agreements (SLAs) while documenting every step of the journey within Salesforce. You will need to work closely with internal departments such as Accounts Receivable, EFM Specialty, and Fulfillment, as well as Geotab’s various carrier and wireless partners.

To be successful in this role, you will be a highly organized communicator who thrives under pressure and can respond quickly to fast-changing priorities. You are a team player who is comfortable in a flat organization and can engage effectively with stakeholders at all levels. In addition, the successful candidate will have strong technical competence and analytical skills, specifically with the Google Suite (including X-lookups and pivot tables in Sheets) and CRM systems like Salesforce. You should possess a natural ability to identify customer needs, resolve complaints professionally, and manage multiple complex tasks simultaneously to ensure timely results.

How you'll make an impact:

• Receive and check incoming tickets for accuracy on all orders. 
• Maintain proper SLA’s for all interactions. 
• Provide assistance relating to the ordering process via chat, email, and phone calls.
• Collaborate with internal departments when needed on a case by case basis. (i.e geoorders, EFM Specialty, and Fulfillment)
• Process Warranty RMA Orders and Sales Returns for customers.
• Process Pro Active Automotive Alert - Flash Failure RMAs for Direct Customers and EFM. 
• Complete terminations, reactivations, suspensions, and other rate plan changes for supported customers. 
• Complete bulk orders for partners. 
• Complete Pilot requests for EFM. 
• Create accounts for new customers.
• Create new customer databases and add users.  
• Complete Partner Clean up and Migration Projects. 
• Manage devices in customers’ databases. 
• Collaborate with Accounts Receivable to complete partner transfers
• Locate products using software applications. 
• Keep records of all orders and document accurately what has been completed on all tickets. 
• Complete the ordering process for new devices, accessories and integrated products. 
• Enter order information into applicable order websites, create and update customers’ databases and document any changes made within the Salesforce case.
• Accurately update customer and partner account pages when necessary. 
• Learn, complete and understand ongoing new carrier processes as they are established, fleet management industry and overall usage of telematics within a particular vertical market.

What you'll bring to this role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

ComplyAdvantage Technology

At Comply, we are building cutting-edge solutions that help prevent money flowing to and from bad actors to create a safer world. Your work will allow our customers to find out who is associated with crimes, financial and political risks, what that association is, and when it occurred, and it will dynamically update their state as new information emerges across a huge range of sources.

What you will be doing

As a Machine Learning Engineer, you will: 

• Build/train and productionize machine learning models for your squad
• Build capabilities to monitor model performance and feature drift
• Where appropriate re-use public models and techniques such as prompt engineering and RAG to reduce time to value
• Collaborate with other software engineers in a cross functional team to design and implement intelligent services
• Design software with scale, transparency and ease of operation in mind, writing maintainable, performant and well-tested code in Python
• Integrate ML models into new and existing data pipelines to drive positive impacts for CA’s customers, including feature engineering as well as building APIs and consuming and producing event streams as inputs and outputs of models

Our Tech Stack:

• Our technology stack is designed to run on public cloud architectures, notably AWS and GCP
• We use Python and Kotlin in the backend and TypeScript, ES6 and React in the frontend
• We make substantial use of  modern database technologies (eg. Yugabyte) as well as Spark and cloud based object stores for big data processing
• We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol
• Our data and AI teams use a wide range of machine learning libraries, large scale hybrid columnar data stores such as Databricks, Spark for stream and big data processing in combination with Kafka, as well as some graph databases
• We use modern observability solutions (Grafana) and deploy our code using ArgoCD

We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers.

About you:

• Experience maintaining and scaling machine learning-powered applications in production environments.
• Experience building scalable backend applications (preferably with Python).
• A track record of working in multi-disciplinary teams alongside Data Scientists, ML Engineers, and Product Managers.
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) or with containerized infrastructure (e.g., Kubernetes, Docker, ArgoCD, Argo Workflows).
• Strong communication skills and a collaborative mindset, with the ability to contribute to system design discussions and mentor more junior engineers.

Nice to have:

• Experience working with PySpark or other distributed data processing frameworks.
• Background in building data-intensive applications or distributed systems using map-reduce style architectures.
• Familiarity with event-driven or microservice architectures.

What’s in it for you? 

• Equity as we want you to have a part of what we are building 
• Private medical insurance designed to keep you ensuring peace of mind while you excel in your career
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best 
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• You will also get a new starter budget to kit out your home office 
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve 
• Annual learning budget (prorated based on start date) to drive your performance and career development