Role Overview:

The IT SOX Director is responsible for the end‑to‑end ownership of the SOX compliance program, covering IT General Controls (ITGCs), IT Application Controls (ITACs), automated controls, and Business / Financial Reporting SOX. This role partners closely with Information Security, IT, and Finance to ensure effective control design, testing, remediation, and continuous improvement in support of SOX Sections 302 and 404.

Key Responsibilities:

1. IT SOX Program Leadership & Strategy:

• Own and lead the end‑to‑end IT and Financial Reporting SOX program, ensuring effective design, operating effectiveness, remediation, and continuous improvement.
• Oversee SOX compliance for:
• IT General Controls (ITGCs), IT application controls, and automated controls across existing and new systems supporting financial reporting.
• Lead financial reporting risk assessments to determine SOX scope for new or changed business processes

1. Risk Assessment, Scoping & Control Design

• Lead annual and ongoing IT risk assessments to determine SOX scope for existing systems, new applications, platforms and technology changes
• Lead annual and ongoing risk assessments to determine SOX scope for existing and new financial reporting process; Manage the review of design and operating effectiveness of the process

1. SOX Testing Oversight & Issue Management:

• Oversee the design and operating effectiveness reviews of:
• ITGCs and ITACs across scoped systems and platforms
• Business and financial reporting controls across in‑scope processes
• Direct and guide the team through all phases of SOX testing, including planning, walkthroughs, testing, review, and reporting.

• Perform quality reviews of testing results to ensure accuracy, completeness, and audit readiness, and drive timely completion of in‑house SOX testing.
• Prepare IT and business process owners for external SOX audits, walkthroughs, and inquiries.
• Review SOC 1 Type II reports, assess control implications, and coordinate discussions with relevant process owners including Complementary User Entity Controls.
• Support identification, evaluation, and remediation of SOX deficiencies in partnership with stakeholders.

1. Audit & Stakeholder Management

• Coordinate and support external auditor requests, including walkthroughs, evidence submission, and issue resolution.
• Build strong working relationships with IT, Engineering, Information Security, and Finance Controllers to ensure smooth SOX execution.

1. Process Improvement, Automation & Transformation

• Identify and implement opportunities to automate IT and SOX controls, reduce manual effort, and increase auditor reliance.
• Drive standardization and quality of SOX documentation, including process flows, Risk & Control Matrices (RCMs), system diagrams, and role matrices.
• Promote continuous improvement through effective use of SOX tools, GRC platforms, AI tools, and data analytics. 

1. Team Leadership & Talent Development

• Lead, coach, and mentor the in‑house SOX team, fostering technical excellence and accountability.
• Set clear performance expectations, review work quality, and develop a high‑performing compliance culture.
• Support capability building and succession planning within the SOX function. 

1. Regulatory & Industry Awareness

• Stay current with SOX, PCAOB, COSO, and IT risk management standards, including emerging focus areas (eg: AI)
• Monitor regulatory developments and proactively adapt the SOX program to meet changing expectations

Skills required:

• Strong working knowledge of ITGC, ITAC, Key data reporting testing and financial reporting SOX
• Ability to interpret and leverage SOC 1 / SOC 2 reports, including evaluation of CUECs and sub‑service organizations
• Strong working knowledge on SOX scoping for IT applications/platforms and financial reporting process
• Strong understanding of COSO Internal Control Framework and alignment of IT controls to financial reporting risks
• Solid understanding of IT environments including ERP systems, cloud platforms, dev Ops, change pipeline and cloud controls
• Proven ability to lead, coach, and manage inhouse SOX teams
• Clear, concise communication of IT and financial reporting risks and control issues to senior management and audit committee

Education Qualification required:

• CA/CPA/IT or MBA Engineering graduates/Certified Information System Auditor/ with 10 to 15 years of IT SOX experience. The candidate should also possess reasonable business SOX experience.
• In-depth expertise in the COSO framework, PCAOB standards, and IT control environments.
• Demonstrated success leading large-scale, complex SOX programs within public company settings.
• Strong ability to engage and influence senior leadership and external auditors.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race,

gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Job Description: Delivery Manager

 Role Summary:

The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.

Key Objectives:

• Ensure client deliveries are met with high quality, on time, and within scope and
• Act as a strategic liaison and escalation point for internal and external
• Continuously improving delivery processes, tool adoption, and communication
• Drive successful execution of projects, campaigns, and platform-related initiatives across the account

Essential Responsibilities

 Client Delivery Leadership

• • Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
  • Manage service-based communications, align with Client Successon program status while owning delivery-specific
  • Take ownership of client-facing updates, project calls, and postmortems for major initiatives or

·       Project  Program Management

• Coordinate intake, scoping, and LOE documentation for all delivery-related
• Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
• Track delivery milestones, risks, burn rates, blockers, and communicate project health
• Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource

·       Technical Issue Resolution Oversight

• Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
• Act as the first point of contact for issue investigation across the Zeta Marketing
• Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration

·       Resource Margin Management

• Monitor resource allocation across concurrent projects and
• Track and report delivery effort budget/retainer usage to optimize client profitability.
• Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.

·       Delivery Standards Continuous Improvement

• Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
• Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
• Lead knowledge-sharing initiatives across the Enterprise Operations
• Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.

Required Skills Experience:

 Service Delivery Management

• • 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
  • Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
  • Strong track record managing cross-functional teams, project planning, and risk
  • Experience leading multi-phase marketing or data projects with external

Technical Platform Knowledge

• Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
• Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
• Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
• Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
• Knowledge on basic SQL skills
• Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
• Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
• Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
• Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
• Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
• Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).

Tool Proficiency

• Project Management: JIRA, Smartsheet, Confluence or
• Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).

Soft Skills  Communication

• Excellent verbal and written communication; able to simplify complex topics for non-technical
• Ability to work in a client time
• Strong client management and stakeholder coordination
• Detail-oriented, self-motivated, and proactive problem-solver.
• Comfortable working under tight deadlines and across time
• Adaptable and growth-oriented; thrives in dynamic and fast-paced

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

The Role:

We are looking for a Staff Product Manager for the Merchant Experience Platform within our Omnichannel Fulfillment division. As the PM for this critical platform, you will define and deliver a world-class, seamless merchant experience across the entire journey, from self-serve onboarding and platform configurations to transparent billing and effortless payments. Your mission is to build a fast, intuitive, and reliable platform that serves as the single source of truth for our merchants and powers their success across our logistics ecosystem.

Key Responsibilities:

• Platform Vision & Strategy: Define the multi-year roadmap for the Merchant Experience Platform, encompassing onboarding, integrations, configuration, billing, and payments.
• End-to-End Merchant Journey: Own the experience flow from a merchant's first interaction, through system configuration and data setup, to their ongoing financial transactions and reporting.
• Merchant System Integration Strategy: Drive the strategy for seamlessly integrating with external merchant technologies, including ERP systems (like NetSuite) and e-commerce platforms, ensuring robust data exchange and workflow integrity.
• Billing & Payments Automation: Drive the strategy and execution for automated payment solutions, revenue recognition, and reliable financial reporting.
• Cross-Functional Leadership: Partner with Engineering, Finance, Operations, and Sales to ensure a friction-less merchant journey and accurate financial outcomes.
• Product Leadership & Mentorship: Act as a subject matter expert who coaches and mentors Senior and IC PMs on complex systems thinking, financial modeling, and platform architecture design.

Minimum Qualifications:

• Experience: 8+ years in Product Management, preferably within Logistics Tech, SaaS Integrations, Fintech.
• Technical Proficiency: Deep understanding of APIs, ERP integrations, and financial reconciliation workflows.
• Systems Thinking: You can map out how a physical action in a warehouse triggers reconciliation with a merchant system or triggers a financial event for billing.
• Analytical Rigor: Proven ability to conduct deep quantitative analysis, create complex data models, and use data to diagnose root causes and quantify business impact.
• Problem-Solving Grit: Logistics is messy. You need the ability to find elegant, automated solutions for edge cases and "broken" data.
• Communication: The ability to explain complex financial logic to a software engineer and high-level business impact to a CFO.
• Demonstrated ability to drive results in complex, regulated industries (Logistics, Fintech, Healthcare, etc.).
• Experience owning a product roadmap and delivering measurable business impact (e.g., revenue growth, efficiency gains).

Why This Challenge Matters:

The Merchant Experience Platform is the gateway to Flexport's logistics ecosystem. By owning the entire journey—from an effortless onboarding and configuration process to reliable, transparent billing and payments—you are directly impacting Flexport’s bottom line, driving merchant adoption, and removing the friction that holds global trade back.

Bonus Points if you have:

• Experience with NetSuite, Stripe, or high-volume transactional billing systems.

Why Flexport:

At Flexport, we’re building the future of global trade. Our product team is at the heart of this transformation, driving solutions that have a direct impact on our customers and the logistics industry. We foster a culture of innovation, inclusivity, and continuous learning, giving you the opportunity to work on meaningful, impactful projects while supporting your professional growth.

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Competitive salary and equity options
• Daily catered lunches, breakfast, snacks and soft drinks available in our office on daily basis
• Comprehensive health and wellness benefits.
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Collaborative, inclusive, and diverse work culture.

Flexport is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

#LI-hybrid

We are hiring a Senior Offensive Security Engineer to build, run, and mature BitGo's offensive security program end-to-end across AI, Web2, and Web3. This is not a point-in-time pentesting role. You will own program strategy, assessment execution, tooling and automation (including AI-powered offensive agents), reporting, remediation validation, retesting, and continuous improvement — moving BitGo from periodic external tests to an always-penetration-testing posture.

What You'll Do

• Own the offensive security program across BitGo's applications, APIs, cloud infrastructure, signing services, wallet-adjacent systems, identity pathways, and AI-enabled workflows.
• Run deep, hands-on assessments of Web3 and digital asset systems — transaction signing pipelines, MPC/TSS implementations, HSM integrations, multi-party approval workflows, smart-contract-connected services, and chain-facing infrastructure.
• Lead offensive testing of AI and agentic systems — prompt injection, unsafe tool use, data leakage, agentic identity/credential abuse, LLM routing flaws, and the OWASP Top 10 for LLM Applications.
• Build continuous automated validation pipelines that run 24/7, leveraging autonomous AI agents for breadth while you focus on depth, creative adversary simulation, and novel attack chains.
• Integrate offensive testing into CI/CD so every significant deployment to critical systems is validated before it reaches production.
• Run purple-team exercises simulating nation-state TTPs and insider-threat scenarios, and progress from transparent to semi-stealth to full red team operations as the program matures.
• Drive remediation and retesting with Engineering, AppSec, Cloud Security, Detection Engineering, and SecOps — and translate recurring patterns into durable architectural improvements.
• Serve as the internal expert on offensive risk in launch reviews, design reviews, and strategic initiatives, with authority to hold launches pending security validation of critical systems.

What We're Looking For

• 5+ years in offensive security, red teaming, advanced penetration testing, adversary simulation, or security research in modern production environments. We will consider less with an exceptional track record (published CVEs, top bug bounty results, CTF rankings, Code4rena/Sherlock audit placements, Black Hat / DEF CON / DARPA research).
• Proven experience building or materially maturing an internal offensive security program — defining methodology, building tooling, and driving strategy — not just executing assessments.
• Digital asset security depth or strong demonstrated aptitude — custody infrastructure, transaction signing systems, wallet security, key management, MPC/TSS, or blockchain security research.
• Strong software engineering capability in Python, Go, TypeScript, or similar, including building custom offensive tooling.
• Cloud-native fluency across AWS, containers, Kubernetes, IAM, secrets management, and CI/CD security.
• Clear, credible written and verbal communication with engineers and senior leadership, with high judgment and a bias toward reducing real-world risk.

Strongly Preferred

• OSCP, OSWE, OSEP, GPEN, CPTS, or equivalent practical capability.
• Experience assessing AI / agentic systems; proficiency with PyRIT, Garak, Promptfoo, or similar.
• Experience building or deploying autonomous AI agents for offensive testing.
• Browser security, modern web exploitation, exploit development, or reverse engineering background.
• Open-source security contributions, published research, or conference talks (Black Hat, DEF CON, blockchain security venues).
• Background in high-assurance financial, fintech, or regulated environments.

Why This Role

This is a career-defining opportunity. You will build an offensive security program from scratch at one of the most critical infrastructure providers in digital assets — with a direct line to the Deputy CISO, visibility to the CEO, and a path to leading a growing team during the most significant security transformation this industry has seen in a decade.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of open communication, collaboration, accountability, craftsmanship, and a client first approach. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive salary
• IT equipment support for work
• Meal & Commute allowance
• Medical Insurance
• Attractive Well-being allowance (comprises of medical, wellness and fitness aspects)
• Snacks: on-the-house in the Bangalore office
• Great/Talented workforce to learn and grow with

Note: This role requires working onsite (Monday to Friday) at the Bangalore office.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed finance.

Currently Hiring 

Flex -Security Officers $20.69

Weekend Shifts available

Must have some open schedule availability

Weekend and holiday availability is required

The ideal candidate will have previous experience in security or customer service fields. State training and licensing assistance may be available for qualified candidates. 

Security Officers, sometimes referred to as Security Guards, deter criminal activity, protect property and enforce rules on a property. Some monitor surveillance cameras and alarms from a stationary position, while others patrol areas and do security checks. In factories and offices, Security Officers provide protection for equipment and workers along with checking the credentials of vehicles and individuals coming and going from the premises.

Available Security Officer Positions:

• Rover : Foot or vehicle patrols, responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior, etc.
• Gatehouse: Greet residents and guests with a friendly demeanor, check identification, log visitor vehicles, announce visitors, control access to all persons to the property, etc.
• Front Desk: Acknowledge and greet all guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous demeanor, monitor CCTV camera systems, announce visitors, distribute packages, etc.

Qualifications:

• At least 21 years of age or older
• High school diploma or equivalent
• Valid Driver's License
• Must be able to stand for up to 8-hour periods
• Must be able to do extensive walking and stair climbing
• Must be able to lift up to 10lbs
• Valid state licensing, if applicable
• Strong customer service skills
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is not required however is a PLUS!

Benefits:

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

#IND3

The opportunity

The Paid Social Specialist will join TechnologyAdvice’s Paid Media team and focus on building, managing, and optimizing paid social advertising campaigns that drive high-intent B2B technology buyers to our owned properties. This role exists to deepen the team’s specialization in paid social channels as our paid media program continues to scale across multiple platforms.

You will work closely with the Associate Director of Paid Media, the Paid Social Strategist, and other team members to support and execute campaign initiatives across Meta, LinkedIn, and additional social platforms. This is a hands-on role responsible for campaign builds, audience development, performance optimization, reporting, and experimentation. The ideal candidate brings strong platform expertise, analytical thinking, and the ability to manage campaigns at scale while continuously improving performance and ROAS.

Employment Level: Mid-Level

Employment Type: Contract (India)

Location: India 

What you'll do

• Build, launch, and manage paid social campaigns across platforms, including Meta (Facebook/Instagram), LinkedIn, TikTok, Quora, Reddit, and other social channels.
• Develop and refine audience targeting strategies, including core audiences, lookalikes, and retargeting segments using first-party data and platform signals.
• Monitor campaign performance and adjust bidding strategies, budgets, targeting, and creative to improve efficiency and increase return on ad spend (ROAS).
• Collaborate with marketing, creative, analytics, and engineering teams to ensure accurate tracking, event implementation, and campaign measurement.
• Manage creative requests and coordinate with design teams to produce ad assets that meet platform requirements and campaign objectives.
• Analyze campaign performance using social ad platforms, Google Analytics, and reporting tools such as Looker Studio or Tableau.
• Prepare performance summaries and reporting dashboards to communicate campaign insights and results to internal stakeholders.
• Identify opportunities to scale high-performing campaigns and improve underperforming segments through testing frameworks and optimization strategies.
• Stay current on platform updates, new ad formats, automation features, and industry trends in paid social advertising.
• Contribute to the ongoing expansion of our paid media initiatives by testing new channels, audiences, and creative approaches.

Who you are

• 3 - 5 years of hands-on experience building and managing paid social campaigns, specifically within Meta Ads and LinkedIn Ads.
• Experience managing campaigns with meaningful budgets (ideally $50K–$100K+ per month) and optimizing toward performance metrics such as ROAS and revenue.
• Strong working knowledge of paid social campaign structure (campaigns, ad sets, targeting, ads) and optimization levers, including bidding strategies, audience segmentation, and creative testing.
• Comfortable analyzing performance data and translating insights into actionable optimizations that improve campaign results.
• Experience working with analytics and reporting tools such as Google Analytics, Looker Studio, Tableau, or similar platforms.
• Familiarity with additional paid social channels such as TikTok, Quora, or Reddit is a plus.
• Ability to manage multiple campaigns simultaneously in a fast-paced marketing environment.
• Comfortable working with cross-functional teams, including marketing, creative, BI, engineering, and product stakeholders.
• Available to work U.S. business hours (Philippines night shift schedule).
• Access to a reliable laptop, a stable internet connection, and backup power or connectivity.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

#LI-Remote

*Please note that, as this is a contract position, no perks or benefits are included with this role.

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in India at hire and must maintain authorization to work in India throughout their employment with our company.

About the Role

As a member of the Founder's Office, you will be the bridge between high-level vision and operational excellence. The moment our B2B Growth team secures a partnership, you take the baton - becoming the Single Point of Contact (SPOC) and ultimate owner of the partner's success. Every commitment made on paper, you turn into a seamless, high-impact reality.

This role is far more than managing a checklist. You will navigate internal Business Units (BUs), align complex Standard Operating Procedures, and ensure our partners view us as an indispensable extension of their own team. If you thrive in ambiguity, lead through influence, and get satisfaction from making big things actually work - this is your seat.

Key Responsibilities

• End-to-End Partnership Management. Take full ownership of the partner lifecycle post-onboarding - driving partner experience, retention, and the overall success of every collaboration.
• Cross-Functional Orchestration. Act as the connective tissue between the partner and internal teams. Work closely with BU Heads across Care, Product, and Operations to align workflows with the SLAs and health outcomes promised to the partner.
• Operational Excellence (SOPs & SLAs). Define, implement, and continuously monitor the Standard Operating Procedures required to deliver on partnership goals. Ensure internal delivery consistently meets the Service Level Agreements committed during the sales process.
• Communication & Reporting. Lead all partner communications. Build and share comprehensive scoreboards and performance dashboards that provide transparency on business metrics, health outcomes, and project milestones.
• Revenue & Commitment Delivery. Ensure all contractual obligations are met to trigger timely payments. Proactively identify and unblock hurdles that prevent us from delivering on our value proposition.
• Founder's Liaison. Provide regular strategic updates to the Founder on partnership health - surfacing risks early and proposing solutions to scale the B2B ecosystem.

What We're Looking For

• The “Owner” Mentality. You don't wait for instructions. You see a gap in the process and you bridge it. You feel personally responsible for the partner's ROI.
• Stakeholder Management. You can navigate a room full of BU Heads, influence without direct authority, and align everyone toward a common business metric.
• Data-Driven Rigor. You are comfortable living inside scoreboards. You translate raw data into a narrative that proves value to a partner.
• Precision Communication. Whether it's a high-stakes email to a partner CEO or an internal Slack note to a care lead, your communication is clear, professional, and results-oriented.
• Project Management Expertise. A proven track record of managing complex, multi-layered projects where missing a deadline isn't an option.

Education, Experience & Technical Skills

Education

• Bachelor's degree required in Engineering, Business, Economics, or a related discipline from a reputed institution.
• MBA strongly preferred from a Tier-1 B-school (IIM, ISB, XLRI, FMS, or equivalent).

Experience

• 5–8 years of total experience, with at least 3 years in partnership management, key account management, customer success, strategy & operations, or top-tier management consulting.
• Demonstrated ownership of high-value B2B relationships where you were directly accountable for retention, renewals, or revenue delivery.
• Healthcare, digital health, or B2B SaaS exposure preferred. Comfort with clinical or care-delivery stakeholders is a strong plus.
• Founder's Office, Chief of Staff, or Program Management experience in a high-growth startup environment is highly desirable.
• Proven track record of leading cross-functional initiatives across Product, Operations, and customer-facing teams.

Technical Skill Set

• Project Management Tooling. Hands-on with Asana, Jira, ClickUp, or Monday - comfortable owning Gantt charts, sprint plans, and milestone trackers.
• Data & Analytics. Advanced Excel / Google Sheets (pivot tables, lookups, modeling). Working knowledge of SQL and a BI tool such as Looker, Tableau, Power BI, or Metabase.
• Dashboarding & Reporting. Experience designing partner-facing scoreboards and operational dashboards that translate metrics into clear narratives.
• Communication & Presentation. Strong PowerPoint / Google Slides craft for executive-grade decks, and crisp written communication for partner-facing emails and internal briefs.
• CRM & Workflow Systems. Familiarity with Salesforce, HubSpot, or equivalent CRM, plus collaboration tools like Slack, Notion, and Confluence.
• Process Documentation. Comfort authoring SOPs, RACI matrices, runbooks, and SLA frameworks from scratch.

What Success Looks Like

In your first 6 to 12 months, you will have established yourself as the trusted owner of our most strategic partnerships - with documented SOPs in place, partner scoreboards live and reviewed cadenced with the Founder, all SLAs consistently met, and partners actively expanding their commitments because of the experience you have engineered.

If you are excited by the idea of operating at the intersection of strategy and execution - and being directly accountable to the Founder for outcomes that shape our B2B future - we'd love to meet you.

What Cognite is: Relentless to achieve

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.

We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you’ll feel right at home here. 

Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future.

• Breaking down complex requirements with the product manager, tech lead, and Office of the CTO, turning them into execution pieces and finding the right sequence
• Managing schedule, timelines, and milestones (i.e. alpha, beta, and GA)
• Driving the trade-offs between usability, go-to-market (GTM) lead time, features scope, technical debt/investment (i.e. across UX/PM/ENG/GTM) to maximize value for our customers and Cognite
• Drive end-to-end alignment from sales to delivery, security, and support
• Managing internal and external dependencies arising from end-to-end alignment
• Managing budgeting and resource needs
• Managing in-market product performance in scope of the program (e.g. usage metrics, cost drivers, required delivery effort, as well as quality, reliability, security etc.), ensuring those metrics are measured, reported, reviewed and acted upon

• Automate the "toil" of program management
• Run complex, cross-discipline and cross-department programs that span research, engineering, and product
• Strong influencing skills: The ability to influence stakeholders and drive consensus across the organization without formal reporting lines
• Structured, thorough and detail oriented
• Genuine interest in or direct experience on the full product lifecycle (product strategy, sales, delivery, adoption, support, sunsetting)

• Must have experience from a SaaS company at scale
• Must have software development experience (any language) in developing, testing, deploying code for a software product
• Strong system design understanding, specifically regarding scalable systems
• Proven ability to use AI tools (e.g., Cursor, Claude code, custom agents) to accelerate productivity

• 6-10 years of experience in Engineering and Program Management
• Experience in leading and managing product development teams, running sprints, scrums, making scoping trade-offs and assessing technical options with tech leads and architects

A snapshot of our many perks and benefits as a Cogniter
* Join an organization of 60 different nationalities with Diversity, Equality and Inclusion (DEI) in focus
* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata to know more
* Flat structure with direct access to decision-makers
* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries, with cutting edge technology
* Join our HUB to be part of the conversation directly with Cogniters and our partners.
* Get access to meditation room for rejuvenation.
* Hungry? We’ve got your back. A sponsored lunch at the canteen is delivered
* We take your mental- and physical health seriously by having a broad health offering and a free membership to a popular gym

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 10  million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools.  Our focus is to reach the underserved by making our content  accessible in local languages and by working with large public school systems. Khan Academy is already available in English, Assamese, Hindi, Hinglish, Odia, Marathi, Kannada,  Telugu and Punjabi. 

ABOUT THE INDIA SCHOOLS TEAM 

In line with our focus to reach the underserved, we partner with government school systems to improve student learning outcomes by enabling teachers and students to optimally utilize the tools and resources on the Khan Academy platform. From our government partnerships, we have reached 2 million learners this last year, partnering with 65,000+ schools across various states. Our goal is to expand our scale to reach over five million learners in five  years. 

The Schools Team works in a lean and collaborative way with our partners, developing strong implementation plans and providing support at every step of the way. Specifically, the team supports teachers and administrators through training and resources, and enabling peer-to-peer sharing. We learn and constantly iterate by gathering feedback and through data-backed insights and efficacy studies.

ABOUT THE ROLE

Khan Academy India is looking for a passionate individual to join our growing Schools Team as a Project Lead consultant to support our programme with the school education department in Telangana. The role  will be based in Hyderabad. In this role, you will be responsible for driving the implementation of the Khan Academy programme in the state, in collaboration with the Department of School Education, Telangana.  You will also work closely with Khan Academy India’s Content team, Partner Operations, Teacher Professional Development, and Data and Efficacy teams to ensure high-quality implementation of our programme. 

Please note that is a contract-based role (12-months contract, subject to extension).

Your key responsibilities will be to: 

• Support programme implementation: Work with Department of School Education, Telangana and the state nodal officer to help support the implementation of the Khan Academy learning platform across government schools in Telangana.
• Take ownership of work streams and deliver on the pre-agreed goals
• Deliver and support in delivering training to education officials (Khan Academy program mentors/administrative cadre) and teachers on a regular basis. 
• Follow up on training implementation and unearth insights and challenges to strengthen the program for all teachers continuously.
• Manage relationships: Build and maintain strong relationships with administration officials which include nodal officers, state resource persons, district-level officers, and school stakeholders.
• Gather data-backed insights: Assist the program and partners throughout the implementation to take the right decisions based on data-backed insights.
• Regularly conduct field visits(3-4/week) and have regular touchpoints with the officers and teachers to generate insights from the schools that will help the Khan Academy team identify strategic levers to increase adoption and deepen usage of Khan Academy. 
• Manage knowledge effectively: Ensure that all state discussions are documented in a standard format and keep key stakeholders (internal and external)  in the loop.
• Build our learning muscle by analyzing qualitative feedback from the state systems 
• Collaborate with the rest of the teams at Khan Academy India to ensure timely and successful delivery of our program and services. 
• Provide any other support, as needed, for the programme.

ABOUT YOU

You would be a great fit for the role if you are:  

• Someone with 5+ yrs of relevant work experience. Having been an educator or having worked with government schools in Telangana is an added advantage.

Fluent in English and Telugu (reading, speaking  and writing) 

• Someone with a strong collaborative mindset with an ability to build and maintain relationships with various stakeholders 
• Able to navigate through complex situations comfortably and make informed decisions aligned with the shared goals between partners and Khan Academy.
• Someone with strong organizational skills, attention to detail, and the ability to manage a variety of tasks simultaneously.
• Someone with an excellent ability to document information from multiple sources and present it in a consumable format for others in English and Telugu.
• Comfortable working with data – you are skilled at working with large volumes of data, identifying trends, and drawing evidence-based conclusions. You are equally comfortable analyzing qualitative insights and adjusting partnership plans accordingly.
• A great communicator – you can address different audiences using audience-appropriate language to communicate clearly and efficiently in multiple formats, including email, written documents, digital presentations, and verbal conversations. 
• A quick learner – you immerse yourself in new problems and quickly get up to speed.
• Someone with an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action. 
• Willing to roll up your sleeves and help the team get work done as we grow.
• Passionate about education and have a strong desire to change the world for the better.

Comfortable being based out of  Hyderabad  and traveling regularly across different schools in the state of Telangana.

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM
• Our Hinglish content in action: http://bit.ly/khanacademyyoutube 

HOW TO APPLY

• Attach your resume or Linkedin URL in the space provided below. 
• Please address the below-mentioned tasks and attach your response in the space provided below.

TASK

There are two assignment tasks required to be completed as part of the application process:

1. Task 1 - Data Analysis
2. Task 2 - Telugu writing skills

The instructions for both the assignments are in their corresponding hyperlinks.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 18 paid vacation days, plus three global VeeaMe Days for self-care and 24 volunteer hours annually 
• Private medical coverage for you and up to four dependents 
• Life, accident, and disability insurance with enhanced coverage 
• Wellbeing allowance for physical and mental wellness 
• Free confidential counselling and coaching via Employee Assistance Programme (EAP)
• Meal, fuel, and transportation benefits based on work arrangement 
• Daycare reimbursement and safe cab facility for eligible employees 
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program 

#LI-TR1

Warm Leads | Base Pay + Uncapped Commission | Paid Training

Are you competitive, driven, and looking for a remote sales opportunity you can turn into a rewarding, lasting career?

No mortgage experience? No problem. We value drive, resilience, and a hunger to learn. Your potential isn't limited by your background – it's powered by your ambition. We provide the training, tools, warm leads and support to help you succeed in this fully remote sales role.

Our thriving remote culture isn't just a perk – it's a reflection of how we see the future of work. We want to empower incredible people to do great work wherever they are, while enabling flexibility.

You’ll play a vital role in helping clients achieve the dream of homeownership by fulfilling our vision of changing the way mortgages are done – by making homeownership more affordable, accessible, and achievable.

Are You the One?

No Mortgage Experience? No Problem – But Talent and Grit are Essential
We don’t hire experienced Loan Officers. Seriously, we want to save you time – this role is designed exclusively for candidates without prior LO experience, so if you have ever spent any amount of time working as a Loan Officer, you should not apply. 

We do hire smart, driven people ready to prove they belong in a high-performance sales environment. This role comes with a fast-paced, in-depth learning curve, and we’re looking for fast climbers who can keep up.

Real Sales Experience is Required – Where Influence and Ownership Mattered
We’re looking for candidates with real, meaningful sales experience – what we refer to as “hard sales.” That means you’ve recently (within the last 5 years) excelled in a role where:

• You influenced buying decisions from start to finish – not roles centered on order-taking or passive upselling
• You had ownership of your outcomes, often tied to goals, metrics, or earnings/commissions
• You handled objections, followed up with leads, and earned the sale
• You were responsible for building trust, tailoring a solution, and closing the deal

Whether your experience was in-person or over the phone, B2B or B2C, what matters most is that you’ve done the kind of selling that builds real skill, and translates well to our environment.

 Here’s what makes a great fit:

• Seeking to establish and maintain a career as a salesperson
• Thrive working remotely and staying self-motivated
• Have succeeded in fast-paced or performance-based roles
• Bring a strong competitive drive and hunger to earn
• Communicate clearly and professionally with customers
• Stay focused under pressure and in high-volume settings
• College degrees are not required, but the ability to learn quickly is essential

This isn’t the role for you if:

• You need frequent oversight to stay on track
• You prefer routine tasks over rapid change
• You’re not comfortable and confident talking to customers on the phone
• Your primary interest is working in the mortgage industry rather than becoming a top-performing salesperson

Your Journey at Neighbors Bank

Want a sales career that pays you for what you're worth? This base + commission role puts top sales people at $70K+ in year one with many reaching $100K-$120K by year three. Our most successful salespeople are our longest tenured, and they consistently outperform and exceed these numbers each year. We don’t cap your ambition – we reward it.

We offer a comprehensive, paid training program designed to help you build expertise in the mortgage industry and a foundation in reaching your income goals. Starting off, you’ll focus on learning the loan origination process, gaining hands-on experience, and sharpening your existing sales skills. This initial phase of training comes with compensation of $20 per hour, plus uncapped performance-based bonuses.

After successfully completing Stage 1 of training (approximately 13 weeks after starting), your compensation increases to the following as you enter Stage 2 of training:

• $60,000 annual base
• Uncapped bonuses
• $5,000 one-time promotion bonus

Your Role as a Loan Officer

Loan Officers play a key role in guiding clients through the home loan process. These are clients that already reached out to Neighbors Bank to take the next step, so we work with hot/warm leads – there is no cold calling required. 

This role is built for elite closers – people who thrive on guiding qualified leads to the finish line. If sourcing your own leads is what drives you, this will not be the right fit.

What Makes This Sales Role Exciting?

• Remote-First with Flexibility: Thrive in a fully remote role with the freedom to structure your day, focus on performance, and rely on tools that support long-term success.
• Big Rewards for Top Performers: Competitive, uncapped commissions and bonuses await those who excel at sales.
• Be Part of Something Bigger: Join a fast-growing team with a thriving, award-winning culture that’s been recognized as a Top Workplace in the Financial Services industry.
• Comprehensive Benefits: Including health and dental coverage, a wellness program, 401(k) matching, PTO, paid holidays, and more.
• Problem Solvers Wanted: This role is ideal for individuals who thrive on tackling challenges and finding innovative solutions.

Where We’re Hiring and When Can You Start?

Neighbors Bank is actively hiring candidates who reside in only the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), ID, IN, IA, KS, MS, MO, MT, OK, TX, UT, and VA

Unfortunately we cannot consider any exceptions to this location requirement.

Our newest Loan Officers begin in training cohorts alongside their peers to learn our process together. The next three training classes will start on:

• June 22 (current hiring round)
• August 31
• November 9th

This current hiring round ends June 8th, and the next hiring round will be reposted within 2-3 weeks of this date. If you’re not available to start on the earliest date, that’s okay – just let us know. We’re flexible and happy to work with your schedule.

Licensing Requirement

This position requires that new employees register with the NMLS. After onboarding, Neighbors Bank will help you facilitate and complete this process, and cover the full cost.

Why Neighbors Bank?

Neighbors Bank is more than just a workplace – it’s a community. Our mission is to Enhance Lives, and we’re passionate about doing that through innovative solutions and a culture of collaboration and excellence. 

Neighbors Bank is a leading innovator in the mortgage industry, and looking for individuals that thrive on challenges, adapt quickly to change, and want to earn uncapped commissions based on performance.

If you’re ready to join a team where your contributions truly matter, we’d love to hear from you!

The Role

Bottomline is looking for a Senior Program Manager to grow with us!

Bottomline is transforming the way we operate and is looking for a Senior Program Manager for Technology Operations with a sense of urgency to drive, execute, and manage initiatives within the CTO and across functions for our global organization. This is a key role in the overall Technology organization requiring experience and insights into project management, process management, efficiency in work-flow processes to delivering cost-effective solutions. This leader leverages a collaborative style to affect work results and continuous improvement techniques to advance the work process and team knowledge. The culture desired is one of candor and high-performance without tolerance for substandard work results.

This role is the coordination point for assuring consistency in our CTO and cross-functional processes and their governance, including hand-offs to key stakeholders, on-going oversight to unblock issues and prioritize resources with other project and program managers. The Bottomline expectation is that we work with and for one another and this will be embraced in the cross-organizational relationship building and leverage of process to affect expected results and drive to world-class performance.

The Senior Program Manager will interact and communicate internally with the Technology organization, and senior operational management up and across other Bottomline functions including Customer, Finance, Human Resources, Information Technology, Procurement, Product and Revenue.

How you’ll contribute:

• Manage multiple business transformation initiatives that support how we operate in a new functionally aligned, outcome-based organization.
• Help develop and monitor key performance indicators (KPIs) and the reporting package used by Technology leadership to make prioritization decisions.
• Accountable for business alignment and managing all aspects of project and program implementation, developing all project artifacts, creating required project plans, tracking deliverables, and reporting progress.
• Identify and communicate project risks and dependencies, define mitigation strategies, manage resolutions/escalations, and meet key sign off criteria.
• Identify the change impacts to individuals and groups and create a change strategy, designing and delivering change interventions to help stakeholders respond and adapt, finding ways to overcome individual resistance to change.
• Create steering committee and management presentations for various audiences that articulate our business transformation initiatives and accomplishments.
• Foster cross-functional collaboration, creating an environment that encourages communication, knowledge sharing, and coordination.
• Connect the dots, with a continuous improvement mindset, to lead and inspire a group of people to deliver.
• Identify opportunities to optimize business processes and leading performance indicators across functional areas.
• Opportunity to help shape and develop standard approaches for project and program management across Bottomline.

What will make you successful: 

• 10+ years of project management or similar experience within a fast-paced and growth-oriented organization, ideally across multiple sites or businesses.
• Demonstrable experience managing multiple complex projects to closure meeting expected quality and strategic objectives.
• Advanced/expert understanding of project management processes, risk management processes and methodologies.
• Experience driving change in a matrixed organization.
• Experience building relationships across all levels of an organization.
• Strong quantitative, analytical, and problem-solving skills.
• Excellent leadership, communication, and influencing/negotiation experience.
• Shares his/her experience as a teacher for process and improvement of process through a retrospective lessons learned approach. Drives program improvement with the cross-functional team.
• B.S. degree in Computer Science, Engineering, Business, or equivalent experience is preferred.

#LifeAtBottomline

Realize your potential by joining the leading performance-driven advertising company! 

As a SOX Specialist on the Finance Team in our Gurgaon office, you’ll play a vital role in maintaining the integrity of our global control environment. We are looking for a highly detail-oriented and collaborative finance professional who thrives in a fast-paced, global environment. This is not just a compliance role, you will help manage and enhance our SOX program across business processes and ITGC, partner with stakeholders across the company, and ensure our control framework remains strong as we continue to grow globally.

To thrive in this role, you'll need:

• 3–5 years of experience in SOX, audit, or internal controls, ideally with a Big 4 background or experience in a public or global company environment.
• Hands-on experience with SOX testing across both Business Process Controls and IT General Controls (ITGC).
• Strong understanding of SOX methodology, risk assessments, walkthroughs, and control frameworks.
• Experience working with ERP systems (NetSuite preferred) and SOX / documentation tools such as Workiva or similar platforms.
• Ability to manage multiple priorities, work independently, and collaborate with global stakeholders across different time zones.
• High attention to detail with strong analytical skills, able to identify control gaps, investigate issues, and support remediation plans.

How you’ll make an impact:

• SOX Testing & Compliance: Perform testing of business controls and ITGC, ensuring controls are designed and operating effectively.
• Control Environment Support: Partner with control owners to maintain accurate documentation, flowcharts, and control matrices.
• SOX Program Management: Support quarterly and annual SOX cycles, including walkthroughs, evidence collection, and reviews.
• Process Improvement: Identify opportunities to strengthen controls, improve efficiency, and support automation initiatives.
• Cross-Functional Collaboration: Work closely with Finance, IT, and global teams to ensure compliance across all entities.
• Global Finance Support: Contribute to a strong, scalable control environment in a fast-growing, international organization.

What we offer:

• Fantastic global career opportunities, competitive salary and generous benefits.
• The chance to be part of building something unique.
• Invaluable experience in the world’s leading discovery & native advertising platform
• The opportunity to join an international team, that’s ambitious, revenue driven with a deep technical knowledge of digital advertising so the chance to learn from the best.
• A company that embraces change, has enormous potential for growth and offers a challenging yet collaborative working environment where you will always feel valued and be given every opportunity to make a name for yourself.
• An office culture that’s international, social, and supportive.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 30 days holiday, excellent health insurance, some flexible working, and stock options to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

Sounds good, how do I apply?

It’s easy, submit your CV by clicking the “Apply” button below. 

#LI-ST1

#LI-Hybrid

About the Role

We are seeking a Data Governance & AI Trust Manager to define and operationalize the governance framework that enables high‑quality, well‑governed data to safely and effectively power GenAI agents, copilots, and analytics across the company.

As the organization accelerates adoption of Generative AI, the quality, structure, provenance, and clarity of corporate operating data have become critical enablers of AI performance, trustworthiness, and value. This role exists to ensure that the company’s operating data ecosystem is intentionally designed, consistently governed, and fit for AI‑enabled use cases, rather than fragmented, ambiguous, or ad‑hoc.

This role reports to the CISO & CIO and operates as a cross‑functional data governance authority across all company content. It does not own or manage the data itself; content ownership remains with business and platform owners. Instead, this role defines the standards, policies, and operating expectations under which data is created, managed, shared, retained, and made eligible for analytics and GenAI use.

A core responsibility of the role is to set the vision for the company’s internal data ecosystem—including how platforms such as SharePoint, Confluence, Jira, Slack, Teams, and related systems should be used together—and to establish clear operational standards (for example, when content belongs in SharePoint versus Confluence, and how that decision impacts AI use).

Governance is expected to be operationalized through native platform controls and existing enterprise tooling, rather than through standalone or heavyweight governance systems. The role translates governance principles into practical, enforceable standards that improve data quality, reduce ambiguity, and materially improve GenAI outcomes.

This is not a traditional data engineering or compliance analyst role. Success requires strong program ownership, the ability to drive cross‑functional alignment without direct authority, and sound judgment at the intersection of data quality, AI trust, security, and business operations.

Your Day‑to‑Day

Governance Framework Design & Ownership

• Own and evolve the company’s Corporate Operating Data Governance framework
• Define governance standards for unstructured and semi‑structured data across collaboration and productivity platforms
• Establish clear ownership models (Data Owners, Data Stewards, Custodians) for operating data domains
• Ensure governance practices enable business velocity rather than obstruct it
• Operationalize governance through native platform capabilities (e.g., metadata, permissions, retention, labeling, workflows) rather than standalone governance tooling

Metadata, Classification & AI Eligibility

• Define and maintain metadata standards, including:
  • Data classification
  • Purpose of use
  • Lifecycle state
  • AI eligibility and exclusion rules
• Partner with Security and Legal to ensure alignment with privacy, regulatory, and contractual obligations
• Embed metadata and classification standards directly into existing platforms rather than creating parallel systems

Data Quality & Trustworthiness

• Establish fitness‑for‑purpose data quality expectations for corporate operating data
• Define quality signals for:
  • Accuracy
  • Completeness
  • Timeliness
  • Consistency
• Partner with business teams to identify high‑risk or high‑impact data domains
• Ensure AI‑enabled experiences are grounded in authoritative, explainable, and traceable data sources

Lifecycle, Retention & Risk Management

• Define lifecycle expectations for operating data, including creation, maintenance, archival, and deletion
• Coordinate retention and defensibility standards to support legal, compliance, and audit needs
• Reduce long‑term risk from unmanaged or over‑retained unstructured data
• Support eDiscovery and investigation readiness through clarity and traceability

Cross‑Functional Execution & Enablement

• Drive accountability across Product, Engineering, Security, Legal, IT, and Business teams
• Establish practical governance cadences, reporting, and decision forums
• Provide authoritative guidance and operating standards while enabling teams with clear, pragmatic direction
• Foster a data‑aware and AI‑responsible culture through enablement and education rather than enforcement alone

What You Bring to the Team

• 6+ years of experience in data governance, data management, AI governance, security, or related operational leadership roles
• Experience governing unstructured or operational data (e.g., collaboration platforms, knowledge systems, document repositories)
• Strong understanding of data quality concepts and lifecycle management
• Familiarity with AI risk considerations including data provenance, bias, privacy, and misuse
• Demonstrated ability to drive cross‑functional execution without direct authority
• Excellent written and verbal communication skills for executive and technical audiences
• Sound judgment balancing governance rigor with business pragmatism
• High degree of ownership and follow‑through

What We’d Like to See (Not Required)

• Experience supporting AI governance, AI enablement, or responsible AI initiatives
• Exposure to regulated environments (HIPAA, HITRUST, SOC 2, GovRAMP, or similar)
• Familiarity with collaboration platforms such as Jira, Confluence, Slack, and Microsoft 365
• Experience partnering closely with Security, Legal, or Risk teams
• SaaS or data‑platform operating environment experience

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

Role Overview
We are looking for a strategic, high-ownership Director of Organic Growth to lead and scale QuillBot’s organic acquisition engine across all major discovery surfaces. This role goes well beyond traditional SEO—you will own the full spectrum of organic growth, including Search Engine Optimization (SEO), App Store Optimization (ASO), Generative Engine Optimization (GEO), and Extension Store visibility (Chrome Web Store, Safari Extensions Gallery, and others). As a Director, you will set the vision, build and manage the roadmap, and lead the existing SEO & Organic Growth team. You’ll partner closely with Product, Engineering, Content, Brand, and International teams to embed organic growth into QuillBot’s product and go-to-market strategy. Your work will directly influence organic traffic, sales, install volume, revenue, and brand visibility on a global scale.

Responsibilities

• Strategy & Leadership
  • Organic Growth Strategy: Define and own the overarching organic growth strategy spanning SEO, ASO, GEO, and Extension Store optimization. Set quarterly and annual OKRs tied to impressions, clicks, MAU, installs, and sales. 
  • Team Leadership: Manage, mentor, and develop the SEO & Organic Growth team. Foster a culture of experimentation, accountability, and continuous learning. Identify and hire for key capability gaps as needed.
  • Roadmap Ownership: Build and maintain a prioritized organic growth roadmap. Balance quick wins with longer-term strategic bets. Present plans and progress to senior leadership, including the CEO.
  • Cross-Functional Partnership: Serve as the organic growth voice in cross-functional planning with AI, Product, Engineering, Content, Brand, Marketing Operations, and International Expansion teams. Ensure organic considerations are embedded in product launches, site architecture decisions, and content strategy.
  • Product Roadmap Influence: Act as a key influencer of the Product roadmap by surfacing organic growth opportunities, user intent data, and search landscape insights that shape feature prioritization, new product bets, and go-to-market timing.
• Search Engine Optimization (SEO)
  
  • SEO Program Ownership: Own end-to-end SEO performance across QuillBot’s web properties. Drive strategy across on-page, off-page, and technical SEO to secure and defend top positions for high-value keywords.
  • Technical SEO: Lead technical audits and partner with Engineering to resolve crawlability, indexation, Core Web Vitals, site speed, structured data, and mobile-responsiveness issues at scale.
  • Content & Keyword Strategy: Oversee keyword research, content gap analysis, and on-page optimization. Collaborate with the Content team to ensure every page is strategically targeted and continuously improved.
  • Link Building & Authority: Direct link-building and digital PR strategies to grow domain authority. Evaluate backlink quality and build partnerships with authoritative sites.
  • Algorithm Resilience: Monitor Google algorithm updates, diagnose ranking fluctuations, and quickly adapt strategies to protect and grow organic traffic.
• Generative Engine Optimisation (GEO)
  • GEO Strategy: Develop and execute a strategy to maximize QuillBot’s visibility in AI-generated answers and citations across generative search experiences (e.g., Google AI Overviews, ChatGPT, etc).
  • Content for LLMs: Work with Content and Product to structure information, schema markup, and authoritative content so that generative engines accurately surface and recommend QuillBot.
  • Measurement & Experimentation: Define GEO-specific metrics, build tracking frameworks, and run experiments to understand how generative surfaces drive traffic and conversions.
  • Competitive Intelligence: Monitor how competitors are cited in generative answers and identify opportunities to increase QuillBot’s share of voice.
• App Store Optimisation (ASO)
  • ASO Program Ownership: Own QuillBot’s organic discoverability and conversion rates in the Apple App Store and Google Play Store.
  • Listing Optimization: Optimize app titles, subtitles, descriptions, keywords, screenshots, and preview videos to improve search rankings and download conversion rates.
  • Ratings & Reviews: Develop strategies to increase the volume and quality of positive ratings and reviews, and work with Product to address recurring user feedback themes.
  • A/B Testing: Design and run store listing experiments to continuously improve conversion. Leverage tools like Google Play Experiments and third-party ASO platforms.
  • Market-Specific ASO: Partner with the International Expansion team to localize and optimize listings for priority markets.
• Extension Store Optimisation
  • Extension Visibility: Own QuillBot’s presence and discoverability in the Chrome Web Store, Safari Extensions Gallery, Microsoft Edge Add-ons, and Firefox Add-ons.
  • Listing & CRO: Optimize extension titles, descriptions, screenshots, and feature graphics. Improve install conversion rates through iterative testing.
  • Ratings & Review Strategy: Drive rating volume and quality for extensions. Coordinate with Product and Support to address negative feedback and reduce churn.
  • Cross-Channel Synergy: Align extension store strategy with SEO and ASO efforts to create a unified organic discovery experience across web, app, and extension surfaces.
• Analytics, Reporting & Insights
  • Performance Measurement: Build and maintain dashboards tracking organic performance across all channels (SEO, ASO, GEO, Extension Stores). Define KPIs and ensure the team is data-driven in decision-making.
  • Executive Reporting: Deliver regular performance updates and strategic insights to senior leadership. Translate complex organic data into clear narratives with actionable recommendations.
  • Tool Stack: Evaluate and manage the organic growth tool stack (e.g., Google Analytics, Google Search Console, SEMrush, Ahrefs, Sensor Tower, Screaming Frog, etc).

Qualifications

• 8–10 years of progressive experience in SEO and/or organic growth, with at least 3 years in a people-management role.
• Global experience: demonstrated ability to drive organic growth across multiple markets, regions, and languages—not limited to English-speaking audiences.
• Demonstrated success managing organic growth for a high-traffic website (+20M monthly active users) and a consumer app with significant install volume.
• Proven track record of securing and defending #1 positions for competitive keywords
• Proven ability to build organic visibility from zero for new product launches in highly competitive markets — taking a product from no search presence to top-ranking positions against established incumbents.
• Deep expertise across on-page, off-page, and technical SEO, with a strong grasp of how search engines crawl, index, and rank content.
• Hands-on experience with ASO for iOS and/or Android apps, including keyword optimization, listing experiments, and review management.
• Strong understanding of the generative AI search landscape and emerging GEO best practices.
• Proficiency with industry tools: Google Analytics, Google Search Console, SEMrush, Ahrefs, Screaming Frog, and at least one ASO platform (preferably Sensor Tower).
• Experience working with CMS platforms (e.g., WordPress) and comfort with basic HTML/CSS.
• Excellent communicator who can present data-driven strategies to senior leadership, including C-level stakeholders.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.

Bonus Points

• Experience at a SaaS, EdTech, or consumer-tech company with a freemium or subscription business model.
• Hands-on experience with multilingual and multi-regional SEO and ASO strategies.
• Familiarity with structured data, schema markup, and Knowledge Graph optimization.
• Experience with programmatic SEO or large-scale page generation strategies.
• Experience optimizing browser extension listings in the Chrome Web Store or equivalent platforms.
• Background in conversion rate optimization (CRO) as it relates to organic landing pages and store listings.
• Comfortable working across time zones in a fully remote, globally distributed team.

Why Join QuillBot?

• Ownership & Impact: Take full ownership of organic growth across every discovery surface and directly influence QuillBot’s trajectory.
• Scope & Challenge: Lead a function that spans SEO, ASO, GEO, and Extension Stores—a rare opportunity to shape organic strategy holistically.
• Collaborative Culture: Work with a passionate, innovative team across Content, Marketing, Product, and Engineering.
• Remote Flexibility: Enjoy the flexibility of working remotely with flexible hours to balance professional and personal life.
• Professional Growth: QuillBot values learning and development, offering opportunities for skill enhancement and career advancement.

Benefits & Perks

• Competitive salary and annual bonus
• Medical coverage
• Life and accidental insurance
• Vacation & leaves of absence (menstrual, flexible, special, and more!)
• Developmental opportunities through education & developmental reimbursements & professional workshops
• Maternity & parental leave
• Hybrid & remote model with flexible working hours
• On-site & remote company events throughout the year
• Tech & WFH stipends & new hire allowances
• Employee referral program
• Premium access to QuillBot

*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. 

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

This role is eligible for hire in India.

We are a virtual-first company with employees across the United States, Canada, India, Germany, and the Netherlands. Our compensation approach is market-based and varies by location while ensuring fairness, consistency, and transparency.

The base pay for this role is determined by several factors, including:

• Relevant professional experience
• Skills and expertise
• Scope and responsibilities of the role
• Internal equity considerations 

In addition to base salary, total compensation may include bonus, equity, and benefits. Eligibility depends on role, level, and location.

We are committed to equal pay for equal work, and all compensation decisions are made using consistent, gender-neutral criteria in alignment with pay transparency requirements

#Learneo
#LI-Remote
#LI-DH1

Role Overview
We are looking for a strategic, high-ownership Director of Organic Growth to lead and scale QuillBot’s organic acquisition engine across all major discovery surfaces. This role goes well beyond traditional SEO—you will own the full spectrum of organic growth, including Search Engine Optimization (SEO), App Store Optimization (ASO), Generative Engine Optimization (GEO), and Extension Store visibility (Chrome Web Store, Safari Extensions Gallery, and others). As a Director, you will set the vision, build and manage the roadmap, and lead the existing SEO & Organic Growth team. You’ll partner closely with Product, Engineering, Content, Brand, and International teams to embed organic growth into QuillBot’s product and go-to-market strategy. Your work will directly influence organic traffic, sales, install volume, revenue, and brand visibility on a global scale.

Responsibilities

• Strategy & Leadership
  • Organic Growth Strategy: Define and own the overarching organic growth strategy spanning SEO, ASO, GEO, and Extension Store optimization. Set quarterly and annual OKRs tied to impressions, clicks, MAU, installs, and sales. 
  • Team Leadership: Manage, mentor, and develop the SEO & Organic Growth team. Foster a culture of experimentation, accountability, and continuous learning. Identify and hire for key capability gaps as needed.
  • Roadmap Ownership: Build and maintain a prioritized organic growth roadmap. Balance quick wins with longer-term strategic bets. Present plans and progress to senior leadership, including the CEO.
  • Cross-Functional Partnership: Serve as the organic growth voice in cross-functional planning with AI, Product, Engineering, Content, Brand, Marketing Operations, and International Expansion teams. Ensure organic considerations are embedded in product launches, site architecture decisions, and content strategy.
  • Product Roadmap Influence: Act as a key influencer of the Product roadmap by surfacing organic growth opportunities, user intent data, and search landscape insights that shape feature prioritization, new product bets, and go-to-market timing.
• Search Engine Optimization (SEO)
  
  • SEO Program Ownership: Own end-to-end SEO performance across QuillBot’s web properties. Drive strategy across on-page, off-page, and technical SEO to secure and defend top positions for high-value keywords.
  • Technical SEO: Lead technical audits and partner with Engineering to resolve crawlability, indexation, Core Web Vitals, site speed, structured data, and mobile-responsiveness issues at scale.
  • Content & Keyword Strategy: Oversee keyword research, content gap analysis, and on-page optimization. Collaborate with the Content team to ensure every page is strategically targeted and continuously improved.
  • Link Building & Authority: Direct link-building and digital PR strategies to grow domain authority. Evaluate backlink quality and build partnerships with authoritative sites.
  • Algorithm Resilience: Monitor Google algorithm updates, diagnose ranking fluctuations, and quickly adapt strategies to protect and grow organic traffic.
• Generative Engine Optimisation (GEO)
  • GEO Strategy: Develop and execute a strategy to maximize QuillBot’s visibility in AI-generated answers and citations across generative search experiences (e.g., Google AI Overviews, ChatGPT, etc).
  • Content for LLMs: Work with Content and Product to structure information, schema markup, and authoritative content so that generative engines accurately surface and recommend QuillBot.
  • Measurement & Experimentation: Define GEO-specific metrics, build tracking frameworks, and run experiments to understand how generative surfaces drive traffic and conversions.
  • Competitive Intelligence: Monitor how competitors are cited in generative answers and identify opportunities to increase QuillBot’s share of voice.
• App Store Optimisation (ASO)
  • ASO Program Ownership: Own QuillBot’s organic discoverability and conversion rates in the Apple App Store and Google Play Store.
  • Listing Optimization: Optimize app titles, subtitles, descriptions, keywords, screenshots, and preview videos to improve search rankings and download conversion rates.
  • Ratings & Reviews: Develop strategies to increase the volume and quality of positive ratings and reviews, and work with Product to address recurring user feedback themes.
  • A/B Testing: Design and run store listing experiments to continuously improve conversion. Leverage tools like Google Play Experiments and third-party ASO platforms.
  • Market-Specific ASO: Partner with the International Expansion team to localize and optimize listings for priority markets.
• Extension Store Optimisation
  • Extension Visibility: Own QuillBot’s presence and discoverability in the Chrome Web Store, Safari Extensions Gallery, Microsoft Edge Add-ons, and Firefox Add-ons.
  • Listing & CRO: Optimize extension titles, descriptions, screenshots, and feature graphics. Improve install conversion rates through iterative testing.
  • Ratings & Review Strategy: Drive rating volume and quality for extensions. Coordinate with Product and Support to address negative feedback and reduce churn.
  • Cross-Channel Synergy: Align extension store strategy with SEO and ASO efforts to create a unified organic discovery experience across web, app, and extension surfaces.
• Analytics, Reporting & Insights
  • Performance Measurement: Build and maintain dashboards tracking organic performance across all channels (SEO, ASO, GEO, Extension Stores). Define KPIs and ensure the team is data-driven in decision-making.
  • Executive Reporting: Deliver regular performance updates and strategic insights to senior leadership. Translate complex organic data into clear narratives with actionable recommendations.
  • Tool Stack: Evaluate and manage the organic growth tool stack (e.g., Google Analytics, Google Search Console, SEMrush, Ahrefs, Sensor Tower, Screaming Frog, etc).

Qualifications

• 8–10 years of progressive experience in SEO and/or organic growth, with at least 3 years in a people-management role.
• Global experience: demonstrated ability to drive organic growth across multiple markets, regions, and languages—not limited to English-speaking audiences.
• Demonstrated success managing organic growth for a high-traffic website (+20M monthly active users) and a consumer app with significant install volume.
• Proven track record of securing and defending #1 positions for competitive keywords
• Proven ability to build organic visibility from zero for new product launches in highly competitive markets — taking a product from no search presence to top-ranking positions against established incumbents.
• Deep expertise across on-page, off-page, and technical SEO, with a strong grasp of how search engines crawl, index, and rank content.
• Hands-on experience with ASO for iOS and/or Android apps, including keyword optimization, listing experiments, and review management.
• Strong understanding of the generative AI search landscape and emerging GEO best practices.
• Proficiency with industry tools: Google Analytics, Google Search Console, SEMrush, Ahrefs, Screaming Frog, and at least one ASO platform (preferably Sensor Tower).
• Experience working with CMS platforms (e.g., WordPress) and comfort with basic HTML/CSS.
• Excellent communicator who can present data-driven strategies to senior leadership, including C-level stakeholders.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.

Bonus Points

• Experience at a SaaS, EdTech, or consumer-tech company with a freemium or subscription business model.
• Hands-on experience with multilingual and multi-regional SEO and ASO strategies.
• Familiarity with structured data, schema markup, and Knowledge Graph optimization.
• Experience with programmatic SEO or large-scale page generation strategies.
• Experience optimizing browser extension listings in the Chrome Web Store or equivalent platforms.
• Background in conversion rate optimization (CRO) as it relates to organic landing pages and store listings.
• Comfortable working across time zones in a fully remote, globally distributed team.

Why Join QuillBot?

• Ownership & Impact: Take full ownership of organic growth across every discovery surface and directly influence QuillBot’s trajectory.
• Scope & Challenge: Lead a function that spans SEO, ASO, GEO, and Extension Stores—a rare opportunity to shape organic strategy holistically.
• Collaborative Culture: Work with a passionate, innovative team across Content, Marketing, Product, and Engineering.
• Remote Flexibility: Enjoy the flexibility of working remotely with flexible hours to balance professional and personal life.
• Professional Growth: QuillBot values learning and development, offering opportunities for skill enhancement and career advancement.

Benefits & Perks

• Competitive salary and annual bonus
• Medical coverage
• Life and accidental insurance
• Vacation & leaves of absence (menstrual, flexible, special, and more!)
• Developmental opportunities through education & developmental reimbursements & professional workshops
• Maternity & parental leave
• Hybrid & remote model with flexible working hours
• On-site & remote company events throughout the year
• Tech & WFH stipends & new hire allowances
• Employee referral program
• Premium access to QuillBot

*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process. 

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

This role is eligible for hire in India.

We are a virtual-first company with employees across the United States, Canada, India, Germany, and the Netherlands. Our compensation approach is market-based and varies by location while ensuring fairness, consistency, and transparency.

The base pay for this role is determined by several factors, including:

• Relevant professional experience
• Skills and expertise
• Scope and responsibilities of the role
• Internal equity considerations 

In addition to base salary, total compensation may include bonus, equity, and benefits. Eligibility depends on role, level, and location.

We are committed to equal pay for equal work, and all compensation decisions are made using consistent, gender-neutral criteria in alignment with pay transparency requirements

#QuillBot
#LI-Remote
#LI-DH1

Position Overview 

● Assisting students to complete - On boarding formalities Welcoming each student on call before the batch start date.
● Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates.
● Keeping dropouts and deferrals to a minimum by offering additional guidance & support.
● Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.
● Communicating to students via calls, email, direct message, video, or a mix of communication strategies.
● Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.
● Serve as the single point of contact for all students queries and concerns

Requirements
● 2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role.
● Experience building out and tracking information in Excel and/or data collection.
● Experience working in operations, performance coaching, and/or program management is a plus.
● Bachelor's degree in Business, Economics, Business Management and Information Systems (OMIS), or other degree in a related field is a plus & Available to work evenings PST with some morning meetings PST (US Hours)

What you’ll be doing

• System Administration: Lead the management and maintenance of macOS and Windows environments, ensuring optimal performance, security, and scalability.​
• Identity and Access Management: Oversee and configure Okta for seamless single sign-on (SSO) and multi-factor authentication (MFA) across all applications.​
• Device Management: Utilize Iru/Kandji for the deployment, management, and security of all company Mac devices, implementing best practices for device lifecycle management. Microsoft Intune policy management.. ​
• Collaboration Tools: Manage and support Google Workspace applications, ensuring efficient communication and collaboration among team members.​
• Automation and Scripting: Develop and maintain advanced scripts and AWS Lambda functions to automate routine tasks, enhancing operational efficiency and reducing manual intervention.​
• Systems Integration: Design and implement integrations between various platforms and tools to streamline workflows and improve system interoperability.​
• Security Compliance: Establish and enforce security protocols to protect company data and ensure compliance with industry standards and regulations.​
• Technical Support: Provide expert-level technical support to staff, resolving complex hardware and software issues promptly.​
• Project Leadership: Lead IT projects from conception to completion, including system upgrades, migrations, and the implementation of new technologies.

What we look for:

• Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field; advanced certifications are a plus.​
• Experience: Minimum of 5 years of experience in IT administration, with at least 3 years in a senior or lead role, preferably within a startup environment.​
• Technical Proficiency:
• macOS Expertise: Extensive technical knowledge of macOS software and hardware, with a proven track record of supporting macOS in enterprise environments.​
• Windows Operating systems: Advanced knowledge of Microsoft Intune, application deployment, device management.
• Device Management: Advanced proficiency in administering Kandji, focusing on support and device policies, including integration with identity and access management solutions like Okta.​
• Cloud Solutions: Strong experience with cloud-based services, including Okta for identity management and Google Workspace for productivity and collaboration, demonstrating a cloud-first approach to IT infrastructure.​
• Scripting and Automation: Advanced scripting skills in languages such as Bash, Python, Go, Powershell, Terraform: applied to automate tasks, enhance scalability, and deliver efficient, secure results.​
• Apple Deployment Programs: In-depth understanding of Apple's Device Enrollment Program (DEP), Volume Purchasing Programs, and Apple Business Manager, including integration with Kandji, Kolide and Crowdstrike to streamline device deployment and management.​
• Hardware and Infrastructure: Extensive experience in installing, configuring, and troubleshooting hardware and office infrastructure, including network equipment, to ensure seamless IT operations.​
• Collaboration and Independence: Proven ability to work both individually and in a team-oriented, collaborative environment, adapting to the dynamic needs of a startup setting.​
• Cross-Platform Support: Experience in user support, particularly in supporting both macOS and Windows operating systems within enterprise environments, ensuring comprehensive IT assistance.​
• Startup Experience: Prior experience in startup environments is a plus, indicating adaptability and a proactive approach to evolving technological landscapes.​

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Payoneer is looking for a Compliance and Licensing Senior Manager, India to join our extremely fast-growing global Fintech business. The ideal candidate will be comfortable in a fast-paced, multi-tasking and high energy environment. 

Location: Bangalore, India 

Key Responsibilities: 

• Oversee and ensure that an effective customer grievance resolution mechanism is in place in accordance with relevant regulations and laws, and provide day to day support on decision making in complaints which are complicated in nature. 
• Serve as the final escalation point for unresolved complaints to ensure fair and timely resolution and be the appointed Nodal Officer. 
• Develop and implement a comprehensive compliance program to meet non-AML regulatory requirements issued by RBI and other relevant authorities, including but not limited to validating policies around outsourcing, merchant onboarding, regulatory reporting, complaints handling, and information security. 
• Maintain oversight of non-AML compliance requirements specific to India-licensed Payment Aggregators and Payment Collection Banks (PA-CBs), including outsourcing arrangements. 
• Work with APAC Regulatory Counsel to monitor updates to non-AML regulations and work with the relevant departments to identify gaps, provide actionable recommendations and implement measures to ensure continued compliance. 
• Work closely with internal teams to build and/or implement our processes to support outsourcing compliance, information security, merchant onboarding, consumer complaints and regulatory reporting. 
• Coordinate and ensure timely submissions of reports/data/filings for RBI and other regulators and to ensure correctness of the reports submitted. 
• Identify regulatory challenges and changes relating to payment services products to ensure these are addressed and implemented in a timely manner. 
• Liaise with key internal (e.g. Legal, Risk, MLRO etc) and external (e.g. Regulators, advisors, vendors, partners etc) stakeholders as required. 
• Serve as the main point of contact for the RBI and other regulators for non-AML matters, including but not limited to customer complaints and information security matters. 

Skills, Qualification and Experience 

• Bachelor's degree with relevant work experience (e.g. appointment as the Principal Nodal Officer of other payment companies) 
• 8-10 years of financial experience in complaints handling and regulatory compliance (e.g. information security compliance, regulatory reporting, outsourcing), preferably with a strong understanding of RBI regulations and financial services compliance in India in relation to licensed payment aggregators 
• Strong negotiation skills 
• Strong professional presence to support regular interactions with senior management 
•  Able to work in a fast-paced, deadline-driven environment 
• Excellent interpersonal, verbal, and communication (including presentations) skills 
• Proficient computer skills, especially Microsoft Office applications 
• Experience in dealing with India-based regulatory bodies 
• Excellent organizational and communication skills to effectively liaise with regulators and internal stakeholders 
• Ability to monitor and interpret regulatory changes and implement appropriate compliance measures 
  

#LI-PB1

POSITION SUMMARY

The Director, International Accounting & Tax Compliance is a senior leadership role responsible for the end-to-end financial management of the Company's global subsidiary network. Reporting directly to the VP, Global Controller, this individual will manage a first-class international accounting team located in India and other countries that supports the Company's worldwide operations. The role owns the integrity of financial reporting across all international entities, leads the statutory and management financial statement close process (targeting a 7 business day consolidated close), manages external auditors and tax advisors globally, and ensures full compliance with local and international tax obligations, including transfer pricing.

Our ideal candidate is a self-starter with strong leadership capabilities and a solid operational and technical accounting background. Working in a different time zone from the Company's US-based operations, this person works well independently while maintaining proactive, seamless coordination with HQ. They are equally comfortable thinking strategically and rolling up their sleeves to work in the details alongside their team.

KEY RESPONSIBILITIES

International Financial Accounting & Reporting

• Oversee monthly and quarterly close processes for all international subsidiaries managing team of local accountants preparing and recording necessary elimination entries and performing reconciliation of all intercompany balances.
• Oversee the preparation and review of monthly, quarterly, and annual financial statements for all worldwide subsidiaries in accordance with applicable local GAAP.
• Maintain and continuously improve accounting policies, procedures, and internal controls across the international entity structure.
• Provide technical accounting guidance on complex transactions including intercompany arrangements, foreign currency, consolidation eliminations, and business combinations.
• Coordinate with different teams including Payroll, Treasury and legal team to ,ensuring compliance with local payroll regulations.

Audit, Tax Compliance & Statutory Filing

• Serve as the primary point of contact for all external audit engagements across subsidiaries globally, coordinating with audit firms
• Support international in-country tax teams and local service providers to meet all international regulatory and tax compliance requirements, including VAT/GST, and maintain proper documentation for local country tax refunds and credits.
• Partner with local service providers to review and coordinate international statutory filings.
• Oversee the timely and accurate filing of all corporate tax returns, VAT/GST returns, and other statutory tax filings across all jurisdictions in which the Company operates.
• Support the VP, Global Controller and CFO with international tax planning strategies, including permanent establishment risk management, withholding tax optimization, and treaty analysis.
• Implement, and maintain a robust global transfer pricing framework consistent with Group and local country requirements.
• Manage transfer pricing audits and respond to tax authority inquiries in coordination with local advisors.
• Ensure compliance with local statutory requirements including annual report filings, corporate secretarial obligations, and director reporting duties.

Leadership & Cross-Functional Partnership

• Build, lead, and mentor a high-performing international accounting team based in India and other international countries fostering a culture of accountability, continuous improvement, and professional development.
• Partner cross-functionally with Legal, Treasury, FP&A, Payroll, and HR teams to ensure the global finance function operates as an integrated whole.

QUALIFICATIONS & EXPERIENCE

Required

• CPA or Chartered Accountant (CA) certification
• 10+ years of progressive accounting and finance experience, including 7+ years in a management role.
• Experience reviewing, preparing, and reconciling multi-currency, intercompany consolidation accounts.
• Experience working with international subsidiaries and transfer pricing.
• Comprehensive and current understanding of US GAAP and international accounting standards (IFRS or other local accounting standards), and multiple currency environments.
• Excellent computer and Excel skills, including advanced financial modeling and reconciliation capabilities.
• Ability to work collaboratively across the organization and with external stakeholders.
• Strong interpersonal and verbal/written communication skills; strong attention to detail.

Preferred

• Prior experience in an Employer of Record, PEO, staffing, or fintech/HR-tech company.
• Strong proficiency with ERP systems; Sage Intact, NetSuite experience strongly preferred.
• Experience managing a globally distributed accounting team across multiple time zones.

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

*** this territory will cover: Bloomington, Ft. Wayne, Hammond, Indianapolis, Peoria, South Bend, Springfield

Summary of Job:

The Regional Business Manager is a critical role in establishing KKI as a leader in Rare Diseases by demonstrating our commitment to supporting the efforts of Rare Disease healthcare providers in improving patient health outcomes and becoming a trusted resource in demonstrating value along the patient journey. 

The Regional Business Manager will understand education referral networks to identify appropriate patients and ensure maintenance on Crysvita by supporting appropriate multidisciplinary support of the patients via their care network.  

They will also work closely with the cross-functional teams at KKI.  

The Regional Business Manager serves as the lead point of contact for activities within the assigned hospital networks, academic Institutions, and surrounding practices and works closely with Market Access, Sales, Marketing, and Medical Affairs. 

Essential Functions:

• Maintain a high degree of clinical knowledge to engage effectively with Endocrinologists, Geneticists, and Rheumatologists in the areas of X-Linked Hypophosphatemia (XLH) and Tumor Induced Osteomalacia (TIO). 
• Focus efforts on achieving the greatest positive patient impact. 
• Manage patient identification by understanding the patient journey to aid in the diagnosis and thus enable access to therapy. 
• Clearly understand and implement the marketing plan, accurately articulate the value proposition, and utilize on-label and approved marketing materials only to attain sales/patient objectives for assigned products on a monthly, quarterly, and yearly basis. 
• Communicate all disease, product, and formulary information in a manner that is truthful and non-misleading, consistent with Kyowa Kirin's compliance policies and all applicable laws and regulations. 
• Individual must manage their territory using discretion and judgment when executing the brand strategy to maximize performance within the assigned customer population.  This may include physicians within specialty medical practices and their staff, specialists within local hospitals and clinics, and any other appropriate HCPs within their geographic area. 
• The Rare Disease Sales Specialist must be able to analyze local and regional business/managed markets trends to build both long and short terms goals that lead to a successful business plan. 
• Work compliantly in a matrix environment encompassing Patient Services, Specialty Infusion Pharmacies, and Managed Markets, which includes treating confidential patient information in accordance with Kyowa Kirin practices and policies. 
• Create productive business partnerships with internal customers to create compliant plans for selling approaches that align with the company and territory business plans. 
• Seek clarification from management and/or Compliance & Legal when uncertain whether a proposed activity could violate the law or compliance policies. 
• Utilize a consultative selling approach. This will be a highly technical, solution-oriented selling model enabling the representative to meet the needs of healthcare professionals who treat X-linked hypophosphatemia (XLH) and Tumor Induced Osteomalacia (TIO).  
• Manage a territory marketing and promotional speaker program budget in a manner that is consistent with all Kyowa Kirin compliance policies. 
• Share best practices and actively participate in Regional/National meetings. 
• Utilize CRM system to document account profiles, pre, and post-call activities. 

Compliant  

• Refers requests for off-label information to KKI’s medical department through the MIR process. 
• Strictly adhere to relevant regulatory and compliance guidelines and company policies. 

Job Requirements:

Education 

• Bachelor’s degree in Science or Business, MBA, Pharmacy/Medical Degree. 

Experience 

• Minimum of 5 years of specialty pharmaceutical sales experience. 
• Experience in making profound differences to patients by enabling access to the best treatments available. 
• Ability to discuss therapeutic strategies to inform and influence decision-makers. 
• Ability to successfully develop and apply clinical and business expertise, and effective selling skills. 
• Strong verbal, influencing, presentation, and written communication skills. 
• Reside within proximity to assigned geography. 
• Ability to adapt to changing business needs, conditions, and work responsibilities. 
• Displays an ongoing commitment to learning and self-improvement. 

Preferred: 

• Execution of marketing strategies at the local level. 
• Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions. 
• Demonstrated understanding of managed care landscape and how it influences/impacts business. 
• Strong collaboration skills and success working in teams 
• Experience selling a product that requires extensive coordination with patient services. 
• Working knowledge of Rare Disease. 
• Demonstrated ability to analyze complex technical data and to develop strategic and actionable business plans. 

Travel Requirements: 

• Must have a valid driver’s license issued in the US with a clean driving record. This position will involve overnight domestic travel depending on the territory. 

Technical Skills 

• Proficient in MS Office Suite. 

Non-Technical Skills 

• Highly motivated and great attention to detail. Strong endurance to work under tight timelines and complex/changing situations.  Excellent written and oral communication skills. Excellent problem-solving skills. Broad level of interpersonal skills and flexibility.   Cultural sensitivity and ability to develop consensus within a multinational organization. 

The anticipated salary for this position will be $180,500 to $202,400. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Discretionary Profit Sharing
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

Job Title: Program Manager – CEO Office

About the Role:

We are seeking a highly independent, organized, and strategic Program Manager – CEO Office to work closely with the CEO and drive high-impact business initiatives while owning cross-functional projects. This role requires a proactive and detail-oriented professional who can manage complex projects, collaborate with senior leadership, and ensure alignment with the company’s vision and goals.

The ideal candidate will have an execution-first attitude, strong planning and organizing skills, excellent communication ability, and the ability to thrive in a fast-paced, technology-driven environment.

Key Responsibilities:

Program Management & Strategic Execution

• Formulate, own, and drive strategic projects, ensuring timely and high-quality execution aligned with business objectives.

• Collaborate with senior leadership and cross-functional teams to track, manage, and report project progress.

• Analyze data, prepare reports, and provide actionable insights for decision-making.

• Identify bottlenecks, risks, and dependencies; proactively resolve them to maintain momentum.

• Navigate ambiguity and conflicting priorities with structured decision-making and minimal involvement of the CEO.

Stakeholder & Communication Management

• Act as a liaison between the CEO and senior leadership, ensuring smooth communication and project alignment.

• Institutionalize structured reporting cadences focusing on impact and value creation across business units.

• Follow up on key initiatives, track deliverables and deadlines with relevant teams.

• Represent the CEO in meetings when required—document key takeaways and action points, and summarize for the CEO.

• Build trust and strong relationships across teams to ensure alignment without direct authority.

Business Operations & Process Optimization

• Identify and drive implementation of process improvements and operational efficiencies across key functions.

• Coordinate and support leadership meetings, business reviews, and strategy sessions.

• Implement tools, frameworks, and processes that enhance operational excellence.

• Track and ensure timely execution of all critical action items and strategic initiatives.

• Support data-driven decision-making through research, competitive analysis, and actionable insights.

• Promote a culture of continuous improvement and operational efficiency.

Time Management & Prioritization

• Strategically manage the CEO’s time and calendar, prioritizing high-impact meetings and tasks.

• Structure the CEO’s schedule to minimize context-switching and maximize focus on high-value activities.

• Foster purposeful collaboration by ensuring meetings have clear objectives and outcomes.

Key Competencies & Skills Required

• Confidentiality: Maintain the highest level of discretion in handling sensitive business matters.

• Execution-First Attitude: Strong sense of urgency and accountability; action-oriented.

• Self-Starter & Problem Solver: Ability to work independently, with minimal supervision, and solve complex problems.

• Program Management: Proficient in planning, execution, and monitoring of cross-functional projects.

• Business Acumen: Understanding of IT product-based business models and strategies.

• Strong Communication: Confident in working with senior executives and diverse teams.

• Analytical & Data-Driven: Use data effectively to influence decisions and optimize processes.

• Attention to Detail: Ability to multitask and shift context without compromising on accuracy.

Qualifications & Experience Required

• MBA from a reputed institute; Bachelor's degree in an IT-related field preferred.

• 3–4 years of experience as a Generalist / Program Manager / CEO Office in business operations or strategy, working directly with CxOs or senior leadership.

• Prior experience in a SaaS or product-based company is a must.

• Proficient with project management tools such as Asana, Trello, Jira, Monday.com, etc.

• Expertise in Microsoft Office (Excel, PowerPoint, Word) and Google Suite.

About the Role

As a Conversational Design, Demo Engineer you will play a critical role in supporting pre-sales engagements through the design, analysis, and demonstration of Cresta’s AI capabilities. You’ll partner closely with Solution Engineers and Demo Engineering to craft compelling, high-quality conversational experiences that showcase Cresta’s value to prospective and existing customers.

Your work will focus on establishing clear business cases for net new and upsell opportunities, using conversation design and data-driven assessments to highlight measurable impact. You will leverage your understanding of different contact center verticals, such as financial services, insurance, telecommunications, retail and much more to tailor designs that resonate with each customer’s unique environment and goals.

This role requires close collaboration across Machine Learning, Product, Data Science, Customer Success, and Sales Engineering teams to ensure every customer-facing experience reflects the best of Cresta’s AI product suite.

Responsibilities:

• Collaborate closely with Solution Engineers and Demo Engineering to design and deliver high-impact, AI-driven demos, Proofs of Concept (POCs), and Conversation Assessments that clearly articulate Cresta’s value in real-world customer scenarios.
• Develop and generate high-quality synthetic conversations and AI model behaviors that realistically simulate customer interactions and bring priority use cases to life in pre-sales environments.
• Conduct in-depth Conversation Assessments and data analyses to uncover opportunity areas, quantify measurable impact, and build compelling business cases for net-new logo acquisition and upsell expansion.
• Continuously enhance demo environments by strengthening QA/QM frameworks, reporting layers, behavioral configurations, intent mining, metadata generation, and dashboard development to ensure accuracy, realism, and actionable insight.
• Design dashboards that tell a compelling business story. Be meticulous in defining metadata layers and required attributes to make demo environments feel authentic and industry-specific 
• Pro in Establishing structured Gen AI frameworks for e.g. complaint detection, customer experience measurement, repeat call analysis, and other traditionally subjective evaluation areas using Generative AI best practices. Develop scalable methodologies that move beyond keyword-based logic toward AI-driven contextual understanding.
• Lead the design of QA automation frameworks that maximize projection and coverage through a combination of GenAI capabilities and advanced keyword features, reducing subjectivity while increasing consistency, accuracy, and scalability.
• Build cross-vertical expertise (e.g., insurance, banking, telecom, retail, hospitality) and adapt tone, workflows, and interaction strategies to reflect each industry’s operational nuances and KPIs.
• Strategize and design scalable demo accounts that can be provisioned as sandbox environments for clients. Own end-to-end maintenance, optimization, and governance of these accounts to ensure readiness and reliability.Develop structured GTM templates and reusable demo narratives for Solution Engineers aligned to key use cases, enabling consistent and compelling storytelling during customer engagements.
• Design and deploy AI Agent experiences using flow-based, prompt-based, and hybrid architectures across both voice and chat channels.
• Contribute forward-thinking ideas on product scalability, feature evolution, and competitive differentiation. Analyze competitor approaches and proactively recommend ways to outpace the market.Challenge the status quo by introducing innovative, scalable processes and frameworks that improve efficiency, repeatability, and demo impact.
• Support and enhance Cresta’s Opera Enablement Program, empowering customers to independently design, build, test, and QA their own AI models within structured best-practice frameworks

Qualifications we Value:

• Strong alignment with Cresta’s culture and values — driven by a genuine desire to make people’s lives easier, even in fast-paced and high-pressure environments. Demonstrates resilience, positivity, and ownership, with the ability to maintain energy and focus when workloads are demanding. Brings a growth mindset, remains coachable, and continuously seeks new ideas to improve collaboration, team dynamics, and collective progression
• Deep understanding of contact center operations, performance metrics, and workflows across industries such as financial services, insurance, retail, and telecommunications. Clear awareness of the ongoing market shifts transforming contact centers — including AI adoption, automation, agent augmentation, omnichannel engagement, and operational efficiency mandates.
• Strong perspective on evolving contact center technologies and the tools agents use daily. Ability to think from both the agent and end-customer viewpoint, identifying how conversational intelligence and AI agents can simplify workflows, reduce friction, and improve overall experience. Prior hands-on contact center exposure is highly valued.
• Knowledge of industry-specific challenges and structural changes impacting contact center verticals today, and a clear understanding of how conversational AI and AI agents can streamline operations, improve compliance, drive retention, and enhance service quality.
• Experience collaborating cross-functionally with Solution Engineers, Sales, and Product teams in pre-sales, demo, or POC-driven environments.
• Minimum 3+ years of experience in conversational design, including building bots, virtual agents, AI-driven workflows, or conversation analytics solutions.
• Fluency in a second language is a plus.

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the Role

About the Team  

The Virtual Preparatory Academy of Indiana @ Madison-Grant is a K–12 tuition-free online public school in the state of Indiana. We believe in empowering students by providing a flexible, innovative education at home, where state-certified teachers work closely with families to ensure each child reaches their full potential at their own pace.

We are seeking a highly qualified Virtual Special Education Teacher who is dedicated to providing a superior education for all students! ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods.   

The Virtual Special Education Teacher supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program. 

Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. 

ELIGIBILITY: Open to residents of Indiana

About the Opportunity 

• Assist with the implementation of the Individualized Education Plan (IEP) for each student served 
• Write IEPs in a timely manner 
• Participate in the Multi-Tiered System of Supports (MTSS) 
• Maintain all student records and files according to federal, state and local mandates 
• Complete all necessary paperwork within timelines to be compliant 
• Complete progress reports as required 
• Complete all components of all paperwork 
• Work 1:1, in small groups or in whole class sessions with students 
• Administer Transition Assessments 
• Write lessons plans to accommodate goals in the student’s IEP 
• Teach all subjects following the school’s course of study or as assigned 
• Schedule and participate in IEP and other meetings for students with disabilities 
• Prepare and administer all standardized tests, benchmark assessments and evaluation assessments as directed 
• Work with the teaching staff to improve standardized and proficiency testing results 
• Maintain confidentiality concerning all student information and any professional matters 
• Keep accurate records on each student such as grade books and progress reports, lesson plans, attendance records, and behavior/discipline records 
• Collaborate with parents, teachers, psychologists, parents, Administrator, and professionals outside of school 
• Work with Related Services to keep evaluations current, updated every three years 
• Provide resources for classroom teachers for areas of disability 
• Attend professional developments as assigned  

About You 

• Masters’ Degree preferred 
• Current State certification/licensure in appropriate area 
• Three years of teaching experience, at least 2 of which are in special education preferred 
• Strong content knowledge in one or more content areas 
• Familiarity with state proficiency testing state teaching standards 
• Understanding of and/or willingness to learn the MTSS process 
• Prior experience working with a diverse student body 
• Excellent written and verbal communication skills that reflect professionalism and tact at all times 
• Genuine care for children and a passion for teaching 
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications 
• Prior experience with software and databases used to maintain Individuals with Disabilities Education Act (IDEA) compliance including Power School Special Programs 
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members 
• Strong ability to gather, analyze, and interpret student data to make sound educational decisions 
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality 
• Ability to and willingness to work occasional evenings 
• Valid driver’s license and ability to perform occasional local and in-state travel 
• Ability to pass federal, state and local background checks 
• Knowledge of co-teaching models and the ability to co-teach 

About Us 

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder 

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. 

We offer the following benefits: 

Life benefits – time & peace of mind 

• Paid time off 
• Retirement contributions 
• Optional Basic Life and AD&D insurance 
• Voluntary life insurance (employee, spouse, child) 
• Discounted childcare at Early Learning Academies locations 

Health benefits – stay well & thrive 

• Medical, dental, and vision insurance 
• Employee Assistance Program 
• Voluntary short-term disability insurance 
• Voluntary long-term disability insurance 

Career benefits – keep growing 

• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals 

EQUAL EMPLOYMENT OPPORTUNITY 

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. 

#LI-BL1

About the Team  

The Virtual Preparatory Academy of Indiana @ Madison-Grant is a K–12 tuition-free online public school in the state of Indiana. We believe in empowering students by providing a flexible, innovative education at home, where state-certified teachers work closely with families to ensure each child reaches their full potential at their own pace.

We are seeking a highly qualified Virtual Special Education Teacher who is dedicated to providing a superior education for all students! ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods.   

The Virtual Special Education Teacher supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program. 

Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. 

ELIGIBILITY: Open to residents of Indiana

About the Opportunity 

• Assist with the implementation of the Individualized Education Plan (IEP) for each student served 
• Write IEPs in a timely manner 
• Participate in the Multi-Tiered System of Supports (MTSS) 
• Maintain all student records and files according to federal, state and local mandates 
• Complete all necessary paperwork within timelines to be compliant 
• Complete progress reports as required 
• Complete all components of all paperwork 
• Work 1:1, in small groups or in whole class sessions with students 
• Administer Transition Assessments 
• Write lessons plans to accommodate goals in the student’s IEP 
• Teach all subjects following the school’s course of study or as assigned 
• Schedule and participate in IEP and other meetings for students with disabilities 
• Prepare and administer all standardized tests, benchmark assessments and evaluation assessments as directed 
• Work with the teaching staff to improve standardized and proficiency testing results 
• Maintain confidentiality concerning all student information and any professional matters 
• Keep accurate records on each student such as grade books and progress reports, lesson plans, attendance records, and behavior/discipline records 
• Collaborate with parents, teachers, psychologists, parents, Administrator, and professionals outside of school 
• Work with Related Services to keep evaluations current, updated every three years 
• Provide resources for classroom teachers for areas of disability 
• Attend professional developments as assigned  

About You 

• Masters’ Degree preferred 
• Current State certification/licensure in appropriate area 
• Three years of teaching experience, at least 2 of which are in special education preferred 
• Strong content knowledge in one or more content areas 
• Familiarity with state proficiency testing state teaching standards 
• Understanding of and/or willingness to learn the MTSS process 
• Prior experience working with a diverse student body 
• Excellent written and verbal communication skills that reflect professionalism and tact at all times 
• Genuine care for children and a passion for teaching 
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications 
• Prior experience with software and databases used to maintain Individuals with Disabilities Education Act (IDEA) compliance including Power School Special Programs 
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members 
• Strong ability to gather, analyze, and interpret student data to make sound educational decisions 
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality 
• Ability to and willingness to work occasional evenings 
• Valid driver’s license and ability to perform occasional local and in-state travel 
• Ability to pass federal, state and local background checks 
• Knowledge of co-teaching models and the ability to co-teach 

About Us 

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder 

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. 

We offer the following benefits: 

Life benefits – time & peace of mind 

• Paid time off 
• Retirement contributions 
• Optional Basic Life and AD&D insurance 
• Voluntary life insurance (employee, spouse, child) 
• Discounted childcare at Early Learning Academies locations 

Health benefits – stay well & thrive 

• Medical, dental, and vision insurance 
• Employee Assistance Program 
• Voluntary short-term disability insurance 
• Voluntary long-term disability insurance 

Career benefits – keep growing 

• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals 

EQUAL EMPLOYMENT OPPORTUNITY 

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. 

#LI-BL1

The Opportunity

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

About the Position  

CISO is a critical role for Energy Exemplar to protect and safeguard organization’s digital assets, employee and customer data in today’s evolving threat landscape. The CISO will handle cybersecurity threats, respond to incidents, regulatory requirements, and technological advancements while contributing to EE’s overall strategic objectives and resilience. Cyber is one of the top operational risks for Energy Exemplar as we have had a rapid growth in our head count, and expanded our SaaS and Product offering organically and through acquisitions.  This role will ensure that Energy Exemplar will have the appropriate leadership with known skillsets, expertise, and experience to manage those risks across the organization  

Key Stakeholder Relationships  

This position works closely and collaboratively with all Energy Exemplar staff but in particular:  

• Product Engineering, DevOps, Information Technology Team  

• Legal, Finance, Sales and Global Leadership Team  

Key Accountabilities and Duties  

• Leadership and Strategy: Develop and implement a comprehensive information security strategy aligned with the company’s business objectives. Lead the Information Security team, providing guidance, mentorship, and support to ensure the team’s success.   

• Application Security: Oversee and enhance Energy Exemplar’s product security program, ensuring secure software development practices are integrated throughout the SDLC.   

• Certifications: Successfully lead Audit process for SOC2, ISO 27001 and similar certifications for regulatory boards for industry sectors that EE’s products are sold.  

• Incident Response / Management: Lead efforts in detecting, responding to, and recovering from security incidents, including having the technical aptitude to understand and own the incident (and all comms) and follow-up remediation and prioritization.  

• Risk Assessment: Continuously evaluate cybersecurity risks and enforce measures / controls to mitigate them.  

• Compliance: Ensure compliance with relevant security regulations and standards, and be able to present to regulators in case of an issue or any inquiries  

• Security Awareness: Promote a culture of security awareness and best practices among employees.  

• Manage Security Technologies: Oversee the adoption and management of effective security tools and practices.  

• Customer Engagement: Any of your most seasoned customer’s tech and cyber leadership on why cyber is managed exceptionally  

• Vendor / 3rd Party Risk Management: Assess and manage the security implications of third-party partnerships.  

• Budgeting: Manage and allocate resources efficiently to support the company’s security initiatives.  

• Executive Reporting: Communicate the status and needs of the security program to senior management and stakeholders, and be able to clearly articulate and define the trade-offs on specific cyber risks  

Candidate Requirements  

Skills, Knowledge and Experience:  

• A breadth of hands-on and senior leadership experience in security, engineering, or DevSecOps management.  

• In-depth understanding of security technologies such as intrusion detection, content filtering, threat patterns, security architecture, application architecture, and compliance criteria.  

• Thorough understanding of SDLC and Application Security Policies, Design and Documentation.  

• Experience with enforcing secure coding practices, threat modeling, identity and access management, and security incident response and recovery.   

• Deep knowledge of cloud security, network security, data protection, and security in a software development environment.   

• Thorough understanding of Risk Management principles (Risk Register and Cyber risks).  

• Fundamental understanding of Incident Management and Security and Cloud Operations.  

• Experience with ethical hacking, computer forensics, information assurance, and intrusion detection and prevention methodologies  

• Experience securing and navigating cloud platforms, such as Azure and AWS platforms.  

• Knowledge of security technologies (IDS, SIEM), cloud security monitoring technologies and the desire to remain technically hands-on, but also operate on a strategic level.  

• Deep knowledge of relevant security and compliance frameworks, standards, and regulations (such as SOC2, NIST, ISO270xx).   

• In-depth understanding of data protection laws and regulations, including GDPR and other relevant legislation in regional jurisdiction.   

• Deep expertise across security, privacy, audits, and legal security standards, guidelines, and principles within a large, highly distributed, complex global organization.   

• Able to effectively partner with cross-functional teams including Product Engineering, Cloud Operations, IT, Finance, Legal and HR to coordinate activities and accomplish goals.   

• Excellent communication skills, especially the ability to communicate security and risk-related concepts to technical and non-technical audiences.  

• Track record of building, growing, and maintaining high-performing security teams (US and India), driving transformation in a growth environment  

Qualifications:  

• Bachelor's Degree required in Computer Science, Engineering or technical field.   

• Minimum of 10+ years of experience in information security, with 5+ years in a leadership role.  

• Proven experience in application security, including secure coding practices, cloud operations, and vulnerability management.  

• In-depth knowledge of application security frameworks and best practices.  

• Proficiency with security tools such as static and dynamic analysis tools, vulnerability scanners, penn testing.  

• Hands-on experience with secure software development methodologies and DevSecOps practices.  

• Certifications (CISSP, CISA, CISM, CEH, OSCP or GSEC) preferred  

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

We are looking for a highly driven, team-oriented self-starter to join our Account Management team! Please explore the job specifics below:

Remodel Health is looking for a proactive, positive, self-starter and a team player with a drive to retain and grow revenue with our strategic broker partners. Specifically, you will be responsible for developing and executing winning strategies with an assigned group of clients and brokerage agencies. By understanding their needs and collaborating with CFOs, HR Directors, and CEOs of organizations, as well as Producers, Account Executives and Account Managers of strategic broker partners, to continue improving their partnership with Remodel Health, you will renew and expand existing revenue for the company. This role will support multiple brokerage agencies and their corresponding client accounts, with approximate annual revenue of $2M+.

Responsibilities:

• Create trusting relationships with assigned brokerage partners that lead to future quoting opportunities
• Mine and collect quoting opportunities with assigned broker/agency partners
• Subject matter expert in all areas (ICHRA, HSA, Off-Exchange, On-Exchange, HRA, etc.)
• Responsible to evaluate and restrategize our custom solution each year with the client and identify new product solutions to meet identified needs
• Responsible to plan and organize the annual renewal process for assigned organizations
• Monitor and provide consultation for compliance measures of assigned organizations
• Expectation to build relationships and customer loyalty that lead to referrals
• Work in partnership with our sales division to set expectations and the timeline for onboarding an organization
• Provide ongoing training, support, and education for the Broker, HR Director, CFO, and executive stakeholders
• Responsible to provide monthly updates on each account to Director
• Quarterly meetings with assigned agencies and organizations built around an annual retention goal

Requirements:

• 2+ years of experience managing clients with greater than $50,000 in annual revenue
• Professional experience in health insurance or health-tech preferred
• Proven consultative sales skills with the ability to hit or exceed sales quota
• Experience working with brokerage agencies preferred
• Ability to articulate value proposition to C-Level, Finance, and HR executives
• Currently hold or willingness to obtain a Health and Life Producer License

Additional Information:

• Some travel required to provide on-site support and advisement

How you'll be cared for at work:

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years
• Work from home program (4/1) 
  
  

This is a full-time, permanent position based in Indianapolis, IN.

Role Summary

Help AI-focused startups in Neo4j’s Startup Program succeed with graph + LLM solutions so they adopt Neo4j deeply and grow into long-term, high-value customers.

This is a highly technical, customer-facing role focused on helping AI startups onboard successfully, design effective solutions, and scale their Neo4j use over time. The role blends solution architecture, technical advisory, and ongoing customer engagement to support startups from early experimentation through production adoption.

Key Responsibilities

Technical Leadership for Startup Customers

• Serve as the primary technical point of contact for a portfolio of AI startups in the program.
• Guide teams in designing, building, and deploying Neo4j-based architectures.
• Advise on best practices for Neo4j usage across Aura and self-managed environments, including scaling, performance, and production readiness.
• Troubleshoot implementation challenges and help customers make sound technical tradeoffs.

Graph + AI / LLM Solution Design

• Help startups design and implement LLM-enabled solutions using Neo4j, including RAG, knowledge graphs, and agent-based architectures.
• Translate customer AI requirements into concrete Neo4j-centered architectures, patterns, and implementation guidance.
• Work with common AI frameworks and tooling such as LangChain, LlamaIndex, PydanticAI or ADK, agent frameworks, vector search, and open-source and commercial LLMs.
• Identify and promote repeatable graph + AI solution patterns across the startup portfolio.

Customer Success and Technical Relationship Ownership

• Own the ongoing technical relationship with assigned startups.
• Run regular check-ins, track progress, and proactively identify risks or blockers.
• Help customers move from early experimentation to successful production adoption.

Cross-Functional Collaboration

• Partner closely with the Field AI team to align on architectures, patterns, and technical strategy.
• Feed real-world startup requirements, usage patterns, and product gaps back to Product and Field teams.
• Bridge product gaps where needed through third-party tools, integrations, and pragmatic solution design.

Enablement and Knowledge Sharing

• Contribute to internal enablement content, examples, office hours, and best practices for graph + AI patterns.
• Share lessons learned from startup engagements with broader Field teams.
• Help standardize playbooks, templates, and reference implementations for the Startup Program.

Required Experience and Skills

Neo4j and Graph Technology

• Strong hands-on experience with Neo4j or other graph database, including data modeling, Cypher, clustering/topology, and performance tuning.
• Demonstrated ability to debug and optimize real-world implementations, including queries, data ingestion, and infrastructure decisions.

Solution Engineering and Architecture

• Background in solutions engineering, solution architecture, professional services, customer success, or a similar customer-facing technical role.
• Ability to move fluidly between high-level architecture and detailed implementation guidance.
• Experience working with multiple stakeholders to align on a practical technical approach.
• Awareness of sales processes and expansion motions is a plus.

AI / LLM Expertise

• Experience or strong interest in AI/LLMs and agentic architectures.
• Practical exposure to modern AI tooling, including agent frameworks, vector databases, and open-source LLMs.
• Familiarity with some of the following: LangChain, LlamaIndex, RAG patterns, PydanticAI, ADK, or similar frameworks. Docling, Unstructured.io , PyMuPDF.
• Strong curiosity and aptitude to stay current in the graph + AI landscape.

Customer-Facing Communication

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Comfortable leading customer calls, asking probing questions, and constructively challenging design decisions.
• Proven customer-facing experience in a technical role.

General Technical Background

• Strong technical foundation, ideally from pre-sales engineering, solutions engineering, or professional services.
• Proficiency in programming languages such as Python or Java.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Experience with containerization and modern application architectures.
• Ability to work independently and collaboratively in a fast-paced environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or in a similar technical customer-facing role.

Position Overview: 

We are looking for a Director who can bridge the gap between high-level business outcomes and deep technical execution. You will lead our global CSM and Service Delivery teams, ensuring that our largest enterprise clients don’t just "use" our software, but fundamentally harden their security posture because of it.

This is a high-impact, hybrid leadership role. You will be responsible for the entire post-sales lifecycle - from the first mile of implementation to the long-term expansion of the account. Most importantly, you will be the Executive Technical Sponsor for our Tier-1 global accounts.

Key Responsibilities

• Strategic CISO Advisory: Lead Executive Business Reviews (EBRs) that skip the fluff. You must be capable of discussing threat actor trends, threat landscape reports, regulatory compliances, and risk mitigation strategies with C-suite stakeholders.
• Customer Success Management
• Unified Success Strategy: Design and execute a worldwide CSM playbook that prioritizes technical health, feature adoption, customer engagement, and gross/net retention.
• Team Leadership: Recruit, mentor, and scale a world-class team of technically-inclined CSMs and Implementation Engineers.
• Reporting and Metrics: Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
• Global Service Delivery
• Manage the global service delivery team for all of CloudSEK’s service lines - Customer Onboarding, Product Support, Co-manage and Takedowns.
• Restructure/expand the team and implement standard ITSM processes to support CloudSEKs rapid global growth.
• Deliver key operational metrics for identifying areas of improvement and decision making.
• The Bridge: Act as the primary feedback loop between our largest customers and our Product/Engineering teams. You aren't just passing on "feature requests"; you are translating operational pain and customer business value into product requirements.

Requirements

• Cybersecurity Pedigree: 15+ years in the cybersecurity industry. You likely started in the SOC or security engineering, leading into customer facing consulting roles.
• The CISO Whisperer: Proven track record of holding "value conversations" with CISOs. You understand their world: budget constraints, board reporting, and the constant pressure of "not becoming a headline."
• Technical Depth: Deep knowledge of a variety of cybersecurity technologies and preferable in the External Digital Risk Protection and threat intelligence space.
• Service Delivery Leadership: Leadership experience in a high-growth SaaS environment, specifically managing both Success and Professional Services/Delivery.
• Operational Excellence: You live in the data. You know your NRR, GRR, and NPS/CSAT scores by heart and know which levers to pull to move them.

Why you will love it

• You won't be "just another leader." You’ll stay technically sharp while driving massive business growth.
• You’ll have the autonomy to redefine/build a global function.
• You’ll be working on a product that actually stops the "bad guys", not just one that generates more noise.

Launch Operations Manager — Springboard

Type: Contract
Location: Philippines & India
Duration: Full-time role (6-month probation)
Commitment: Full Time (40 hours/week)
Time Zone: Ability to overlap with the US East Coast and Pacific Time Zones

About Springboard

Springboard is an online learning platform focused on helping learners build real-world skills and launch or advance their careers. Core to our success is our human-guided support model featuring mentors, instructors, career coaches, and advisors to help students succeed. 

Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives. We partner closely with industry experts to design cutting-edge, outcomes-driven programs.

About the Role

We’re seeking a Launch Operations Manager to launch new courses and ensure that programs run smoothly as they grow from the first cohort through steady state. 

You’ll own the project plans, timelines, and cross-team coordination that make launches actually happen on time—and then stay on to strengthen the playbook for every cohort that follows.

You’ll work closely with teams across Learning Experience, Sales, Product, Student Success, and Engineering—making sure the right people are talking to each other, deadlines are clear, and nothing is blocked. 

This is a hands-on, highly collaborative role for someone with a builder mindset who’s comfortable figuring things out in real time and bringing structure where there isn’t any yet.

What You’ll Do

Launch Operations

• Build and manage end-to-end project plans for new course launches—owning timelines, task assignments, and cross-team dependencies to drive internal alignment.
• Own launch readiness—make sure every system, workflow, and handoff is in place before a course goes live, so there are no scrambles on launch day.
• Coordinate with internal and external partners to make sure nothing is blocked—flagging risks early, tracking open items, and keeping teams accountable to shared deadlines.

Post-Launch Stabilization & Ongoing Operations

• Run recurring cross-functional check-ins to align teams on what’s changing between cohorts—content updates, process fixes, bug resolution—so nothing falls through the cracks.
• Establish a regular cadence for reviewing course health metrics to identify trends and lead the cross-functional sprints to fix friction points between cohorts.
• Triage course feedback, coordinate curriculum updates between cohorts, and ensure Cohorts 2, 3, and beyond launch as smoothly as the first.
• Create clear documentation for workflows, automations, and processes so institutional knowledge is accessible and teams can self-serve where appropriate.

Stakeholder Communication

• Coordinate meetings across levels of the organization in a clear and confident manner. You should feel comfortable kicking off a meeting that may be attended by Senior Directors or the Springboard CEO, which is intended to drive a decision. 
• Comfortable flagging blockers and trade-offs to Senior Directors and the CEO to ensure critical decisions are made before they impact critical outcomes.
• Support change management when new tools or processes roll out, helping teams adopt them successfully rather than letting adoption stall.

What You Bring

• End-to-End Ownership: 5+ years in Program Management, Operations, or Enablement where you've led launches from scratch — owning initiatives from the initial "messy" idea through to a scaled, repeatable reality. You've been the person driving the launch forward, not supporting it from the backend.
  
  
• Strong Project Management Instincts: You know how to scope work, set realistic timelines, and keep multiple workstreams moving without dropping balls. You can run a kickoff, set context for a room of cross-functional leads, and drive a decision — not just track one. Mastery of tools like Asana or any task management tool is expected.
  
  
• Strategic Communication: You're a clear, proactive communicator who can hold the room — whether it's a cross-functional standup or a decision meeting attended by Senior Directors and the CEO. You have the confidence to flag risks, present trade-offs, and drive alignment across technical and non-technical teams.
  
  
• A True Builder Mindset: You don't just follow a checklist; you thrive in ambiguity and reason from root causes. When there's no owner on a critical decision — vendor finalization, tooling selection, process design — you jump in before it becomes a blocker. When there's no playbook, you're excited to be the one to write it.
  
  
• High-Agency & Independence: You are a disciplined, independent worker who doesn't need to be told what the next step is. You see gaps in ownership and fill them. You close loops instinctively and keep work moving without being chased.
  
  
• Applied AI Mindset: You possess an "automation-first" brain, and you can point to concrete examples of how you've used AI to build smarter workflows, scale your own output, and solve operational bottlenecks.

Nice to Have

• Experience with tools like HubSpot and Zapier.
• Startup or fast-paced, iterative environment experience.
• Agentic AI experience is a plus, but not required.

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and YouTube channels. These learners include both independent learners accessing us at home, and teacher-directed learners in schools.  Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems. Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi.

ABOUT INDIA SCHOOLS TEAM 

In line with our focus to reach the underserved, we partner with government school systems to improve student learning outcomes by enabling teachers and students to optimally utilize the tools and resources on the Khan Academy platform. From our government partnerships, we have reached 2 million learners this last year, partnering with 65,000+ schools across various states. Our goal is to expand our scale to reach over five million learners in five  years. 

The Schools Team works in a lean and collaborative way with our partners, developing strong implementation plans and providing support at every step of the way. Specifically, the team supports teachers and administrators through training and resources, and enabling peer-to-peer sharing. We learn and constantly iterate by gathering feedback and through data-backed insights and efficacy studies.

ABOUT THE ROLE

Khan Academy India is looking for a passionate individual to join our growing Schools Team as a Project Lead consultant to support our programme with the government school system in Uttar Pradesh. The role  will be based in Lucknow. In this role, you will be working with the Regional Head, North and will be responsible for driving the implementation of the Khan Academy programme in the state, in collaboration with the Department of School Education, Lucknow. You will also work closely with Khan Academy India’s Content team, Partner Operations, Teacher Professional Development, and Data and Efficacy teams to ensure high-quality implementation of our programme. 

Your key responsibilities will be to: 

• Support programme implementation: Work with Regional Head, North and the state nodal officer of Department of School Education to help support the implementation of the Khan Academy learning platform across government schools in Uttar Pradesh
• Take ownership of work streams and deliver on the pre-agreed goals
• Deliver and support in delivering training to education officials (Khan Academy program mentors/administrative cadre) and teachers on a regular basis. 
• Follow up on training implementation and unearth insights and challenges to strengthen the program for all teachers continuously.
• Manage relationships: Build and maintain strong relationships with administration officials which include nodal officers, state resource persons, district-level officers, and school stakeholders.
• Gather data-backed insights: Assist the program and partners throughout the implementation to take the right decisions based on data-backed insights.
• Regularly conduct field visits(3-4/week) and have regular touchpoints with the officers and teachers to generate insights from the schools that will help the Khan Academy team identify strategic levers to increase adoption and deepen usage of Khan Academy. 
• Manage knowledge effectively: Ensure that all state discussions are documented in a standard format and keep key stakeholders (internal and external)  in the loop.
• Build our learning muscle by analyzing qualitative feedback from the state systems 
• Collaborate with the rest of the teams at Khan Academy India to ensure timely and successful delivery of our program and services. 
• Provide any other support, as needed, for the programme.

ABOUT YOU

You would be a great fit for the role if you are:  

• Someone with 5+ yrs of relevant work experience. Having been an educator or having worked with government schools in Uttar Pradesh is an added advantage.

Fluent in Hindi and English (reading, speaking  and writing) 

• Someone with a strong collaborative mindset with an ability to build and maintain relationships with various stakeholders 
• Able to navigate through complex situations comfortably and make informed decisions aligned with the shared goals between partners and Khan Academy.
• Someone with strong organizational skills, attention to detail, and the ability to manage a variety of tasks simultaneously.
• Someone with an excellent ability to document information from multiple sources and present it in a consumable format for others in English and Hindi.
• Comfortable working with data – you are skilled at working with large volumes of data, identifying trends, and drawing evidence-based conclusions. You are equally comfortable analyzing qualitative insights and adjusting partnership plans accordingly.
• A great communicator – you can address different audiences using audience-appropriate language to communicate clearly and efficiently in multiple formats, including email, written documents, digital presentations, and verbal conversations. 
• A quick learner – you immerse yourself in new problems and quickly get up to speed.
• Someone with an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action. 
• Willing to roll up your sleeves and help the team get work done as we grow.
• Passionate about education and have a strong desire to change the world for the better.

Comfortable being based out of Lucknow and traveling regularly across different schools in the state of Uttar Pradesh

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM
• Our Hinglish content in action: http://bit.ly/khanacademyyoutube 

HOW TO APPLY

• Attach your resume or Linkedin URL in the space provided below. 
• Please address the below-mentioned tasks and attach your response in the space provided below.

TASK

There are two assignment tasks required to be completed as part of the application process:

1. Task 1 - Data Analysis
2. Task 2 - Hindi Writing Skills

The instructions for both the assignments are in their corresponding hyperlinks.

We are committed to equal employment opportunity regardless of race, color

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and YouTube channels. These learners include both independent learners accessing us at home, and teacher-directed learners in schools.  Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems. Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi.

ABOUT INDIA SCHOOLS TEAM 

In line with our focus to reach the underserved, we partner with government school systems to improve student learning outcomes by enabling teachers and students to optimally utilize the tools and resources on the Khan Academy platform. From our government partnerships, we have reached 2 million learners this last year, partnering with 65,000+ schools across various states. Our goal is to expand our scale to reach over five million learners in five  years. 

The Schools Team works in a lean and collaborative way with our partners, developing strong implementation plans and providing support at every step of the way. Specifically, the team supports teachers and administrators through training and resources, and enabling peer-to-peer sharing. We learn and constantly iterate by gathering feedback and through data-backed insights and efficacy studies.

ABOUT THE ROLE

Khan Academy India is looking for a passionate individual to join our growing Schools Team as a Project Lead consultant to support our programme with the government school system in Uttarakhand. The role  will be based in Dehradun. In this role, you will be working with the Regional Head, North and will be responsible for driving the implementation of the Khan Academy programme in the state, in collaboration with the Department of School Education, Uttarakhand and SETU Aayog, Uttarakhand.  You will also work closely with Khan Academy India’s Content team, Partner Operations, Teacher Professional Development, and Data and Efficacy teams to ensure high-quality implementation of our programme. 

Your key responsibilities will be to: 

• Support programme implementation: Work with Regional Head, North and the state nodal officer of Department of School Education, Uttarakhand to help support the implementation of the Khan Academy learning platform across government schools in Uttarakhand.
• Take ownership of work streams and deliver on the pre-agreed goals
• Deliver and support in delivering training to education officials (Khan Academy program mentors/administrative cadre) and teachers on a regular basis. 
• Follow up on training implementation and unearth insights and challenges to strengthen the program for all teachers continuously.
• Manage relationships: Build and maintain strong relationships with administration officials which include nodal officers, state resource persons, district-level officers, and school stakeholders.
• Gather data-backed insights: Assist the program and partners throughout the implementation to take the right decisions based on data-backed insights.
• Regularly conduct field visits(3-4/week) and have regular touchpoints with the officers and teachers to generate insights from the schools that will help the Khan Academy team identify strategic levers to increase adoption and deepen usage of Khan Academy. 
• Manage knowledge effectively: Ensure that all state discussions are documented in a standard format and keep key stakeholders (internal and external)  in the loop.
• Build our learning muscle by analyzing qualitative feedback from the state systems 
• Collaborate with the rest of the teams at Khan Academy India to ensure timely and successful delivery of our program and services. 
• Provide any other support, as needed, for the programme.

ABOUT YOU

You would be a great fit for the role if you are:  

• Someone with 5+ yrs of relevant work experience. Having been an educator or having worked with government schools in Uttarakhand is an added advantage.

Fluent in Hindi and English (reading, speaking  and writing) 

• Someone with a strong collaborative mindset with an ability to build and maintain relationships with various stakeholders 
• Able to navigate through complex situations comfortably and make informed decisions aligned with the shared goals between partners and Khan Academy.
• Someone with strong organizational skills, attention to detail, and the ability to manage a variety of tasks simultaneously.
• Someone with an excellent ability to document information from multiple sources and present it in a consumable format for others in English and Hindi.
• Comfortable working with data – you are skilled at working with large volumes of data, identifying trends, and drawing evidence-based conclusions. You are equally comfortable analyzing qualitative insights and adjusting partnership plans accordingly.
• A great communicator – you can address different audiences using audience-appropriate language to communicate clearly and efficiently in multiple formats, including email, written documents, digital presentations, and verbal conversations. 
• A quick learner – you immerse yourself in new problems and quickly get up to speed.
• Someone with an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action. 
• Willing to roll up your sleeves and help the team get work done as we grow.
• Passionate about education and have a strong desire to change the world for the better.

Comfortable being based out of  Dehradun  and traveling regularly across different schools in the state of Uttarakhand.

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM
• Our Hinglish content in action: http://bit.ly/khanacademyyoutube 

HOW TO APPLY

• Attach your resume or Linkedin URL in the space provided below. 
• Please address the below-mentioned tasks and attach your response in the space provided below.

TASK

There are two assignment tasks required to be completed as part of the application process:

1. Task 1 - Data Analysis
2. Task 2 - Hindi writing skills 

The instructions for both the assignments are in their corresponding hyperlinks.

We are committed to equal employment opportunity regardless of race, color

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

What does the role entail?

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.
• Providing guidance and support to candidates on course selection and prerequisites.
• Effectively communicating product offerings and how they align with candidate goals.
• Offering personalized strategies and resources to help candidates succeed.
• Maintaining relationships with candidates throughout their preparation journey.
• Tracking candidate progress and providing feedback for improvement.
• Staying abreast of industry trends and interview processes to provide the most relevant advice.
• Contributing to developing training materials and resources for candidates.

What could excite you?

• Complete ownership; there is minimal management and extreme autonomy
• High pedigree, high calibre team
• Contribute directly to the success of the business & the top-line impact
• Top-of-the-line compensation

Requirements

• BE (Preferably Computer science), MCA preferred.
• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.
• Strong understanding of technical interview processes and preparation strategies.
• Excellent communication skills, both verbal and written.
• Ability to build rapport with customers and provide tailored support.
• Experience with CRM software and managing candidate databases.

Job Description:

Position Overview

We are looking for an innovative and versatile Product Manager/Learning Designer/Curriculum Manager with data science expertise to join our growing education technology team. In this multifaceted role, you will lead curriculum development initiatives for AI and Machine Learning programs, combining instructional design excellence with technical expertise. You'll have complete ownership to create market-leading educational experiences that help students master complex technical skills and achieve tangible learning outcomes in the competitive AI landscape.

Responsibilities:

● Use Machine Learning and Data Science domain and Product Management expertise to work on exciting growth projects.

● Do market research, gap analysis and competitor analysis to identify new areas to launch machine learning and related program curriculums.

● Create product-market fit to understand the industry requirements and develop courses to help students meet high standards.

● Quickly learn complex concepts and ensure the quality of content, instructional design and overall course experience.

● Collaborate with the MAANG+ Machine Learning industry expert to design skill-oriented classes, assessments and interview preparation strategies to enable students to achieve tangible learning outcomes.

● Manage the learning experience by iterating over the curriculum and driving the learning outcomes

Requirements:

● Graduates (B Tech/ BE) from Tier 1 / 2 engineering colleges / Tier 1 companies / startups

● 2-3 years of Product/curriculum management/development experience on ML/AI-related courses or Master's in ML/AI-related domains.

● Intelligent and curious people who enjoy learning about Algorithms, Data Structures, Machine Learning and Data Science topics.

● Familiarity with different ML techniques such as Supervised, Unsupervised, Deep Learning etc., along with a strong understanding of Python & different ML libraries such as Numpy, Pandas, Scikit-learn and more.

● Active participation in competitive programming, hackathons, and coding events is desirable.

● Experience or knowledge of MLOps is preferable.

● Excellent written and verbal communication skills.

What will excite you?

● Complete ownership

● Experiment, fail and learn. 

● High pedigree, high calibre team.

● Contribute to every area of our business. Have a real impact on your work

● Top-of-the-line compensation.

Currently Hiring 

Security Control Room Officer

Weekend Shifts 

Must have some open schedule availability

Weekend and holiday availability is required

The ideal candidate will have previous experience in security or customer service fields. State training and licensing assistance may be available for qualified candidates. 

SOC Operator

The SOC Operator is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business, the brand and or employees. This position is responsible for using best practices for communicating information

surrounding those incidents to leadership as appropriate. The SOC Operator will monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests. The SOC operator

supports a Region and field teams as they prepare for, respond to, and recover from both crisis and non-crisis incidents.

Responsibilities include but are not limited to the following:

• Answering routine and emergency calls, monitoring alarms and video equipment including fire alarms, door alarms, and duress alarms and provides general assistance to both employees and guests.

• Maintains various records of communications and events.
• Use multiple internal and external resources to gather and manage information and intelligence.
• Escalate (without delay) complaints and unusual/critical event information to the Supervisor.
• Accurately maintains control of all equipment and keys in the SOC. Accurately logs all equipment and keys signed out and returned by Security or other parties.
• Informs (without delay) the Supervisor of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
• Proactively monitors all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security and safety system alarms.
• Answers and responds to events and situations received over regular and emergency phones and intercoms. Controls and monitors the two-way communication systems.

Benefits: 

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

#IND3

Currently Hiring 

Flex -Security Officers $20.69

Weekend Shifts available

Must have some open schedule availability

Weekend and holiday availability is required

The ideal candidate will have previous experience in security or customer service fields. State training and licensing assistance may be available for qualified candidates. 

Security Officers, sometimes referred to as Security Guards, deter criminal activity, protect property and enforce rules on a property. Some monitor surveillance cameras and alarms from a stationary position, while others patrol areas and do security checks. In factories and offices, Security Officers provide protection for equipment and workers along with checking the credentials of vehicles and individuals coming and going from the premises.

Available Security Officer Positions:

• Rover : Foot or vehicle patrols, responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior, etc.
• Gatehouse: Greet residents and guests with a friendly demeanor, check identification, log visitor vehicles, announce visitors, control access to all persons to the property, etc.
• Front Desk: Acknowledge and greet all guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous demeanor, monitor CCTV camera systems, announce visitors, distribute packages, etc.

Qualifications:

• At least 21 years of age or older
• High school diploma or equivalent
• Valid Driver's License
• Must be able to stand for up to 8-hour periods
• Must be able to do extensive walking and stair climbing
• Must be able to lift up to 10lbs
• Valid state licensing, if applicable
• Strong customer service skills
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is not required however is a PLUS!

Benefits:

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

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