Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re looking for an exceptional Senior Product Marketing Manager, Insurance to own and scale Cresta’s positioning, messaging, and GTM strategy for the Insurance industry. This role reports to the VP of Product Marketing and will play a critical role in shaping how Cresta positions, sells, and grows in one of our most strategic verticals.

Responsibilities: 

• You’ll own the development and continuous refinement of Cresta’s positioning and messaging for the Insurance industry, translating our platform capabilities into clear, differentiated industry narratives that resonate with buyers, operators, and executives
• You’ll help establish Cresta as a thought leader in the Insurance industry, shaping the market conversation around the future of AI-powered customer experience through strategic content, industry events, analyst engagement, and customer storytelling
• You’ll develop and maintain deep buyer personas, advancing our internal understanding of Insurance-specific pain points, priorities, and decision dynamics to ensure our messaging drives relevance and confidence in deals
• You’ll partner closely across product, sales, solutions, and marketing, serving as the connective tissue to build and execute Insurance-specific go-to-market strategies that accelerate pipeline and revenue growth
• You’ll bring new product capabilities and innovations to market through an Insurance lens, leading vertical launches and creating the sales enablement and supporting materials needed to drive adoption and impact
• Your deep understanding of what drives our wins and losses across the Insurance industry will help you provide a data-driven point of view to influence product roadmap priorities, sharpen our positioning, and optimize our vertical strategy over time
• You love to move fast, get your hands dirty, and solve open-ended problems, balancing strategic thinking with hands-on execution to help Cresta win in the Insurance industry

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, a related technical field or equivalent practical experience
• At least 7 years of product marketing or solutions marketing experience, with deep domain knowledge of the Insurance industry
• Experience managing cross-functional or cross-team projects
• Excellent communication skills and comfortable presenting in executive-level settings
• Excellent research skills and experience producing data-driven market analysis

Preferred Qualifications:

• Experience in software categories related to contact centers, customer experience and AI Agents
• Experience in hypergrowth scale-ups

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. 

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $150,000 - 200,000 + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments.

What You'll Do :

• Assist in developing and configuring AI agents using Cresta’s platform tools.
• Help build and test integrations between AI agents and external systems (like APIs or data sources).
• Support performance tuning and troubleshooting of AI agent prototypes.
• Work with customers and internal engineering teams to understand requirements and iterate on solutions.
• Participate in team demos, feedback sessions, and learning opportunities.
• This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.

What We're Looking For:

• Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
• Experience writing code in Python (or another general-purpose language).
• Basic understanding of programming fundamentals and software development best practices.
• Strong interest in artificial intelligence, machine learning, or software engineering.
• Excellent communication skills and willingness to collaborate with teammates and customers.

Nice-to-Haves

• Experience with APIs, web development, or cloud platforms.
• Prior coursework or projects involving AI/ML concepts or LLMs.
• Exposure to prompt engineering or similar experimentation.

Compensation: CAD $30-50/hour
Perks:

• Lunch and dinner can be expensed (up to $25 each) while working in the office
• Well-stocked office with snacks and drinks
• Convenient downtown location near Union Station (public transit accessible)
• PTO: 4 days
• Exposure to cutting-edge AI systems in production

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You’ll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
• System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
• Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
• Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.

What We're Looking For:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
• Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
• AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
• AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
• Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
• Communication: Excellent communication and project management skills.
• Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
• Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents, and designing conversational experiences for virtual agents for both voice and chat. The role is highly collaborative and will require that you work closely with cross-functional team members from Machine Learning, Data Science, Program Management, Customer Success, Product Leadership, and Engineering. You may also work directly with customers to get alignment on our overall solution design and to enable customers to build their own models using Cresta Opera, our proprietary self-service tool.

Responsibilities:

• Assist with all stages of our AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers.
• Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta's AI product suite.
• Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals, from financial services to telecommunications and everything in between.
• Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed.
• Lead model maintenance efforts to ensure that Cresta's AI models continue to meet our quality standards.

Qualifications We Value:

• Strong communication skills (verbal and written).
• Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills.
• General knowledge of Conversational AI and natural language processing models.
• Experience working with Python is a plus.
• Experience working any bot design platform is a plus
  
  This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.com.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We are looking for a motivated Data Science Intern to join our team. This role offers hands-on experience working with real-world data, building models, and supporting data-driven decision-making. You will collaborate with data scientists, engineers, and business stakeholders to solve meaningful problems.

What You'll Do :

• Collect, clean, and preprocess structured and unstructured data
• Perform exploratory data analysis to identify trends and insights
• Build and evaluate machine learning models under guidance
• Develop data visualizations and dashboards to communicate findings
• Assist in deploying models and monitoring their performance
• Work with large datasets using tools like Python, SQL, and cloud platforms
• Document processes, experiments, and results clearly
• Participate in team demos, feedback sessions, and learning opportunities.
• This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.

What We're Looking For:

• Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
• Experience writing code in Python (or another general-purpose language).
• Strong interest in artificial intelligence, machine learning, or software engineering.
• Basic understanding of statistics and machine learning concepts
• Familiarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorch
• Experience with SQL and working with databases
• Strong analytical and problem-solving skills
• Excellent communication skills and willingness to collaborate with teammates and customers.

Nice-to-Haves

• Experience with data visualization tools (e.g., Tableau, Power BI, Matplotlib, Seaborn)
• Familiarity with cloud platforms (AWS, GCP, or Azure)
• Knowledge of version control (Git)
• Exposure to big data tools (Spark, Hadoop) is a plus

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.com.

About the role:

Responsibilities: 

• Own the sales experience while building and managing relationships with key decision-makers and executives 
• Run complex sales cycles from initial contact to close
• Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
• Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
• Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
• Own and hit your number

Qualifications We Value:

• 5+ years of SaaS software sales experience at an enterprise level, with referenceability of consistently delivering to sales quotas in this time
• Experience negotiating, structuring and executing complex enterprise-level agreements
• Prior experience leading cross-functional teams through large deal close processes
• Ability to articulate contractual, technical, and financial value points to customers, including C-level executives
• Excellent communication and presentation skills with experience presenting to C-level executives
• Ability to be in Melbourne easily, often at short notice. Also, the ability to travel domestically and internationally up to around 25% of the time

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.  

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

Cresta is building the AI platform for the modern contact center—one of the largest and most critical systems in the global economy. We combine human agents and AI agents to handle customer conversations at scale, helping enterprises improve customer experience, increase revenue, and reduce cost in real time.

This isn’t experimental AI. Our systems run in live production environments, shaping millions of customer interactions every day.

We’re looking for builders who want to take ownership and move fast.

About the Role

As a Software Engineer Intern, you’ll build systems that power real-time, AI-driven customer interactions in contact centers. You’ll work on production infrastructure where latency, reliability, and measurable business outcomes matter.

You may work across key areas such as:

• AI Agents & Automation – systems that handle and assist high-volume customer conversations
• Real-Time Agent Assist – delivering live guidance and insights during interactions
• Conversation Intelligence – extracting insights from millions of conversations
• AI Evaluation & Reliability – improving quality, consistency, and observability of LLM systems
• Platform & Infrastructure – enabling scalable, low-latency AI experiences

Cresta’s platform powers the full contact center workflow—from real-time assistance and automation to post-call analytics and continuous optimization.

You’ll operate in a high-ownership, fast-moving environment where interns are expected to contribute meaningfully, not just observe.

What You’ll Do

• Design and build systems that support real-time AI-powered customer interactions
• Work on features combining LLMs, data systems, and user-facing applications
• Collaborate with engineers, product, and ML teams to ship production-ready solutions
• Build systems for evaluation, monitoring, and continuous improvement of AI behavior
• Optimize for low latency, high throughput, and reliability at scale
• Take ownership of problems end-to-end—from identifying gaps to shipping solutions

What We’re Looking For

• Experience with one or more programming languages (e.g., Python, Go, Java, JavaScript, TypeScript)
• Interest in building user-facing products, backend systems, or real-time/data-intensive applications
• Familiarity with modern web development (frontend and/or backend), APIs, or system design fundamentals
• Understanding of building reliable, maintainable systems—this could include UI/UX quality, API design, or performance considerations
• Curiosity about LLMs, AI agents, or production AI systems (no prior ML experience required)
• Experience using AI-powered developer tools (e.g., Cursor, Claude Code) to accelerate development workflows
• Strong proficiency in agentic coding workflows—effectively collaborating with AI tools to design, implement, and iterate—is a strong plus
• A driver mindset—you proactively identify problems, take initiative, and push work forward rather than waiting for direction
• Strong problem-solving ability and a bias toward action

What You’ll Learn

• How to build and ship production-grade AI systems used in real customer environments
• How to design systems balancing model quality, latency, and reliability
• How AI agents are deployed, evaluated, and improved at scale
• How contact centers evolve from manual workflows to AI-driven operations

What Makes Cresta Different

• AI in production: Our systems operate in live contact centers, not demos
• Hybrid workforce: We’re defining how human and AI agents work together
• Real business impact: We directly influence revenue, cost, and customer experience
• Driver culture: We value people who take initiative, move fast, and own outcomes end-to-end
• Ownership & velocity: Engineers are trusted to ship and make decisions early

Internship Details

• Location: Toronto (remote-friendly; no in-office mandate, but we encourage in-person collaboration)
• Compensation: CAD $30-50/hour
  • Outstanding performers are eligible for return co-op and full-time offers well above our posted range.

• Perks:
• Lunch and dinner can be expensed (up to $25 each) while working in the office
• Well-stocked office with snacks and drinks
• Convenient downtown location near Union Station (public transit accessible)
• PTO: 4 days
• Exposure to cutting-edge AI systems in production
• Potential return offer

Why Join

At Cresta, you won’t just learn about AI—you’ll help build the systems redefining how contact centers operate. From real-time agent assist to autonomous AI agents, your work will directly impact how millions of customer conversations are handled.

Past interns consistently highlight Cresta’s strong engineering culture and ownership-driven environment as a standout compared to their previous internship experiences. We invest in giving interns real responsibility, meaningful projects, and close collaboration with experienced engineers.

If you want to own real problems, ship quickly, and work at the frontier of applied AI, you’ll fit right in.

Application Note

To help us find the best team match, please include a brief note on the type of problems you most enjoy working on. For example:

• Backend / distributed systems / infrastructure
• Frontend / UI engineering / product experience
• Full product development (end-to-end features)
• AI / machine learning / applied LLMs
• Data / analytics / experimentation
• Or anything else you’d like us to highlight

We can’t guarantee specific team placement, but we use this input to help guide matching wherever possible.

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. 

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. 

About the Role:

We’re seeking a Field Marketing Manager to join our high-impact team. You'll own the event experience from concept to execution, bringing innovative ideas to life that differentiate our brand, deliver memorable experiences, and drive business results. Reporting to the Sr. Field Marketing Manager, this role is highly visible, strategic, and execution-heavy.

Responsibilities:

• Own Strategy + Playbook: Develop event strategies aligned to pipeline goals and sales priorities; refine the field marketing playbook to drive consistency, scalability, and repeatable success.
• Own Pipeline & Event ROI Reporting: set KPIs, define success metrics, and present clear, executive-ready insights on pipeline impact and conversion performance.
• Lead Cross-Functional Alignment: Act as the central lead between sales, demand, design, and partner teams for event GTM orchestration
• Lead Complex Program Workstreams: Manage enterprise-level event programs across multiple functions and campaigns (e.g., tradeshows, VIP dinners, and partner-led activations)
• Manage Event Budget: Forecast spend, justify investment tradeoffs, and optimize program-level budgets with finance and RevOps
• Negotiate & Optimize Vendors: Evaluate vendors against program goals, negotiate contracts, and drive cost savings and value
• Build Integrated Promo Plans: Partner with demand gen and digital to create multi-channel campaigns to drive registration
• Innovate & Share Learnings: Pilot new formats, analyze market trends, and mentor teammates on evolving event strategy
• Drive Executive Readiness: Work directly with C-suite and sales leaders to shape narratives, prep speakers, and maximize impact
• Standardize & Operationalize: Own repeatable processes and workflows across event types, verticals, and regions 
• Shape Field Narrative: Surface market intelligence from the field to inform messaging, campaign strategy, and sales enablement
• Be a Collaborative Team Player: Mentor junior team members, help onboard new hires, and contribute to team rituals, retros, and roadmapping

Qualifications:

• Bachelor’s degree or equivalent practical experience
• 3–5 years of experience in B2B field/event marketing or integrated campaign roles
• Strong project management capabilities—able to juggle multiple programs at once
• Excellent communicator who can influence up, down, and across functions
• Analytical mindset with experience in reporting on event performance and ROI

Preferred Qualifications:

• Experience with AI, Contact Center, or Customer Experience solutions
• Experience supporting account-based field strategies
• Previous sales/SDR experience or strong familiarity with sales processes
• Familiarity with Salesforce, Hubspot, Gong, and field ops tools like Mobly

Perks & Benefits:

• Medical, dental, and vision plans that are designed to fit you and your family’s needs.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Monthly Gym & Phone allowance
• Work from home office stipend to help you succeed in a remote environment.
• Lunches and dinners included for in-office employees via Grubhub 

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $110,000 - 150,000 + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the Role:

At Cresta, shipping AI is only half the story—deploying it successfully is where the real impact happens.

As a Founding AI Deployment Manager in EMEA, you’ll play a critical role in building and scaling our presence in the region. You’ll own the moment where cutting-edge AI becomes real-world results, leading customer deployments end-to-end and turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.

This is a high-impact, ground-floor opportunity for someone who thrives in ambiguity, loves building from scratch, and wants to shape how Cresta delivers value across EMEA.

What Success Looks Like:

• Customers launch AI solutions that actually get used—and drive real business outcomes
• Deployments run smoothly, on time, and against clearly defined success metrics
• Customers leave deployment confident, excited, and ready to scale
• Internal teams rely on you to bring clarity, structure, and momentum to complex initiatives
• You consistently turn complexity into forward progress

Qualifications We Value:

• Experience leading technical or AI-driven SaaS implementations
• Strong project management skills paired with a consultative, customer-first mindset
• Comfort working with technical concepts, data, and analytics
• Ability to translate complex technology into clear, actionable plans
• Bias toward execution, outcomes, and ownership
• Thrives in fast-paced, high-growth environments

Why You’ll Love This Role:

• You’ll be a founding member of Cresta’s EMEA team, helping shape our regional strategy and execution
• You’ll own some of the most visible and impactful work at Cresta
• You’ll work hands-on with cutting-edge AI used by leading enterprises
• You’ll partner deeply with customers and see the impact of your work firsthand
• You’ll collaborate with world-class teams across product, engineering, and GTM
• You’ll help define what “great AI deployment” looks like at scale

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Total compensation includes Base + Bonus + Equity, along with a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the role:

Responsibilities: 

Partner Enablement & Technical Strategy

• Serve as the primary technical point of contact and platform expert for technology and solution partners
• Lead partner onboarding, training, and ongoing enablement initiatives
• Develop and deliver solution workshops, technical certifications, and best practice documentation
• Support partners in designing scalable, high-impact programs for joint customers

Solution Development & Integration 

• Collaborate with partners to define and build joint go-to-market strategy.
• Translate customer and partner requirements into achievable outcomes.
• Work cross-functionally with Product, Professional Services, and Sales to prioritize partner-driven roadmap items.

Lead Technical Validation

• Support partner-influenced deals through demos, proof-of-value engagements, and ROI workshops.
• Educate partners on how to position and technically validate Cresta alongside their own services and platforms.

Go-to-Market & Revenue Acceleration

• Collaborate with internal and partner Sales teams to support partner motions for both technical and solution partners
• Provide technical support during partner-led sales cycles, including demos, solution validation, and RFP responses
• Identify new joint use cases and vertical-specific opportunities
• Track and report on solution adoption and partner performance metrics

Ecosystem Growth & Optimization

• Identify technical gaps or friction points in partner implementations.
• Partner with enablement to develop scalable training materials, customer and partner facing collateral, and sales assets
• Gather structured feedback from partners to inform product improvements
• Ensure consistent quality across partner-delivered implementations

Qualifications We Value:

• 6+ years of experience in Solutions Engineering, Partner Engineering, Customer Success, or similar roles
• 5+ years of experience working in the Contact Center space
• Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments
• Desire to be a platform expert and provide technical guidance 
• Ability to translate business requirements into technical solutions
• Proven ability to work cross-functionally with Sales, Product, and Engineering teams
• Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences
• Strong project management and organizational skills

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation: 

Base: $220K to 250K OTE + equity

Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the role:

Responsibilities: 

• Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
• Write effective and compelling messaging to engage targeted accounts
• Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
• Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
• Partner with account executives to help generate meetings and sales pipeline
• Create and prioritize target account and contact lists
• Conduct high level conversations with executives in prospect accounts
• Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated
• Assist with drafting sales pitches, presentations, reference material, and other documents as required

Qualifications We Value:

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 6+ months prior sales experience (within a Software/High Tech company preferred)
• Ability to work in a time-sensitive and high-volume environment
• Highly competitive personality
• A positive attitude: You’re a team player and you’re resilient in the face of challenges and are not afraid to hear “no thank you!”
• Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
• Strong organizational skills with ability to effectively prioritize
• Articulate with strong business acumen
• You’re a clear, concise, and compelling storyteller across written, verbal, and visual

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.  

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and United Airlines and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the Role:

Cresta is hiring a Motion Graphics & Video Editor to help scale our product and brand storytelling through high-impact video and motion. Demand for videos and motion graphics continues to grow, particularly across Marketing and Product Marketing, and this role will play a key part in bringing this critical material to life. 

You will create polished, narrative-driven motion experiences that translate complex enterprise software into clear, engaging visual stories. From feature launches and product walkthroughs to evergreen explainers and campaign assets, your work will support go-to-market efforts across channels and help build a scalable internal library of product marketing videos.

This role is ideal for a production-oriented motion designer who thrives in a fast-paced environment, enjoys working closely with product subject matter, and can transform raw UI screens and recordings into compelling animated narratives.

Responsibilities:

• Design and animate high-performing motion graphics across formats including product walkthroughs, feature launch videos, evergreen explainers, social media, YouTube, paid media, CRM campaigns, and internal initiatives
• Craft 2D motion graphics that reinforce the Cresta brand and elevate narrative storytelling
• Translate concepts into impactful animated visuals that support marketing and product marketing goals
• Transform raw product screens, recordings, and screenshots into stylized UI animations and interface walkthroughs
• Collaborate cross-functionally with designers, creative directors, editors, Product Marketing, Demand Generation, and producers from ideation through final delivery
• Own the end-to-end video lifecycle, including creative intake, concept development, storyboarding, editing, motion production, versioning, and final delivery
• Build and maintain a robust internal library of product marketing videos, ensuring assets remain relevant and are updated as features evolve
• Work within modern creative and production workflows using tools such as After Effects, Premiere, Illustrator, Photoshop, Frame.io, and Figma
• Manage multiple animation and video projects simultaneously while maintaining quality, organization, and speed
  Establish and evolve motion guidelines, templates, and scalable toolkits across channels and surfaces
• Maintain clean project files and adhere to version control, render presets, and naming conventions
• Support basic video editing needs and occasional remote capture, interviews, or long-form content repurposing as required 
• Stay up-to-date on new production tools, services, and techniques, including generative AI-based offerings, to help us improve quality and efficiency in our production workflows

Qualifications:

• 4+ years of professional experience in motion graphics for marketing, product, or branded content
• Strong portfolio demonstrating motion design, brand storytelling, timing, transitions, and UI animation
• Advanced proficiency in After Effects or Fusion
• Working knowledge of Photoshop and Illustrator, particularly as they relate to After Effects workflows
• Intermediate proficiency in video editing using Adobe Premiere or DaVinci Resolve
• Deep understanding of animation fundamentals including timing, spacing, anticipation, and composition
• Strong grasp of content formats, aspect ratios, and motion principles across social, digital, and paid media
• Highly detail-oriented and organized
• Strong problem-solving skills with experience troubleshooting both technical and creative challenges
• Comfort working with enterprise software subject matter and creating repeatable product walkthrough and explainer content

Preferred Qualifications:

• 6+ years of professional experience
• Expert-level proficiency in After Effects or Fusion
• Experience integrating 3D elements from Cinema4D, Blender, or Maya
• Bonus points for hands-on 3D animation experience in Blender
  Advanced proficiency in Premiere or DaVinci Resolve
• A cinematic eye for storytelling and strong brand sensibility
  Experience incorporating AI tools into creative workflows
• Experience working in B2B or enterprise technology environments

What Success Looks Like:

• Product launch and feature videos are delivered efficiently and fully in-house
• A scalable internal library of high-quality product marketing videos is established and maintained
• Product UI animations elevate clarity and polish across go-to-market channels
• Cross-functional teams view this role as a trusted partner for motion storytelling and product video execution
• Video assets remain relevant, organized, and easy to version as features and messaging evolve

Perks & Benefits:

• Medical, dental, and vision plans designed to support you and your family
• Flexible vacation time to promote a healthy work-life blend
  Paid parental leave
• Monthly gym and phone allowance
  Work-from-home stipend to support your remote setup
• Lunches and dinners included for in-office employees via Grubhub

Compensation At Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary + Equity.

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the Role:

The Program Director, Strategic Accounts is a senior customer leader responsible for driving end-to-end deployments and value realization across Cresta’s largest and most strategic enterprise customers (>$5M ARR).

In this role, you will serve as the executive sponsor and trusted advisor to C-level stakeholders, orchestrating complex, multi-stream AI transformation programs across global organizations. You will manage the work of a team of Implementation Managers, Conversation Design and Customer Engineering, ensuring flawless execution and measurable business impact.

This role demands a blend of strategic vision, executive communication, operational rigor, and a deep understanding of enterprise transformation in the AI era. You’ll partner closely with Sales and Executive Leadership to drive growth, adoption, and advocacy across Cresta’s most valuable customer relationships.

What You’ll Do:

• Drive Enterprise Transformation:
  Own the success of large-scale, multi-phase AI transformation programs for Cresta’s top enterprise customers, ensuring business outcomes are realized across multiple business units and geographies.
• Executive Stakeholder Management:
  Serve as the senior point of contact for customer executives (C-suite and VP level), providing strategic direction, thought leadership, and proactive guidance on maximizing ROI from Cresta’s platform.
• Program Leadership:
  Lead a matrixed team of Implementation Managers, Solution Architects, Conversation Design and Customer Engineering to deliver complex implementations on time and within scope — balancing speed, quality, and customer satisfaction.
• Cross-Functional Collaboration:
  Partner closely with Sales Leadership, Customer Success, Product, and Engineering to align strategic initiatives, forecast expansion opportunities, and drive long-term customer growth.
• Operational Excellence:
  Standardize delivery practices, governance models, and success frameworks to scale efficiently across accounts while maintaining white-glove service.
• Technical Product Knowledge
  Insight and understanding of the Cresta product and configuration methodology in order to help assess & determine the critical path for working teams to overcome roadblocks.
• Internal Influence and Leadership:
  Represent the voice of the customer to Cresta’s Executive Team, influencing product direction, go-to-market strategy, and delivery innovation.

What We’re Looking For:

• 12+ years of experience in enterprise customer delivery, professional services, or program management roles within SaaS, AI, or CX transformation domains.
• Proven success leading large-scale software deployments for Fortune 500 customers with >$5M in ARR and multiple stakeholder groups.
• 3+ years of experience managing or mentoring implementation or delivery teams.
• Deep expertise in executive engagement, enterprise governance, and change management for complex technology programs.
• Exceptional communication and executive presence — able to influence C-level audiences and synthesize complex technical and business topics with clarity.
• Strong financial acumen and ability to connect technical outcomes to business value and ROI.
• Adept at building trusted, long-term relationships across Sales, Customer Success, and Product organizations.
• Comfortable operating in a fast-paced, high-growth environment with ambiguity and autonomy.
• Willingness to travel up to 20% for executive engagements and key customer milestones.

Bonus Points:

• Experience with contact center technology, conversational AI, or analytics platforms strongly preferred.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary + Bonus + Equity.

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

About the role:

Responsibilities: 

• Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
• Write effective and compelling messaging to engage targeted accounts
• Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
• Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
• Partner with account executives to help generate meetings and sales pipeline
• Create and prioritize target account and contact lists
• Conduct high level conversations with executives in prospect accounts
• Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated.
• Assist with drafting sales pitches, presentations, reference material, and other documents as required

Qualifications We Value:

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 1+ years prior sales experience (within a Software/High Tech company highly preferred)
• Ability to work in a time-sensitive and high-volume environment
• Highly competitive personality
• A positive attitude: You’re a team player and you’re resilient in the face of challenges
• Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
• Strong organizational skills with ability to effectively prioritize
• Articulate with strong business acumen
• You’re a clear, concise, and compelling storyteller across written, verbal, and visual

Perks & Benefits: 

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation: 

The on-target earnings (OTE) range for this role is $96,000.00–$125,000.00, depending on level and performance.

All hires start as SDR Level 1, with a starting OTE of $96,000.00. Progression through our four-level SDR career path is based on performance, with compensation increasing at each level. High performers can reach the top of the range within ~18 months through promotion.

This role includes variable compensation with accelerators, creating upside above OTE. Total compensation also includes equity and a comprehensive benefits package.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations. We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Adobe, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.

Cresta is seeking a passionate individual with solid security engineering experience to support the security & compliance team and enable growing global data protection and cybersecurity efforts.

What you'll do:

• Implement and collaborate on product security features
• Mature and extend our DevSecOps pipeline.
• Detect, defend, and respond to threats to Cresta and its customers
• Support SOC 2 Type II, ISO 27001 & 27701, PCI-DSS, TISAX and HIPAA audit processes with technical controls and evidence

• Perform security audits of Cresta’s products and cloud infrastructure and drive remediation of security risks
• Improve and monitor Cresta’s vulnerability management program to ensure we’re monitoring and mitigating known vulnerabilities
• Develop internal tooling and automation.

What we look for:

• Ambitious, passionate and results-oriented, with excellent interpersonal and communication skills
• 4+ years of experience in application security engineering and cloud security (AWS/GCP)
• Security domain knowledge across many cyber security disciplines
• Experience in static code analysis and remediation
• Experience in security operations (SOC) and incident response

• Working knowledge of Python and Go to develop and collaborate with engineering on product security features
• Experience managing competing efforts and requirements
• Experience with fast-growing SaaS start-ups

About the role

• Bachelor’s degree in Computer Science, Mathematics, Machine Learning, AI, or a related field; Master’s or Ph.D. preferred.
• 5+ years of experience building, evaluating, and deploying machine learning systems in production.
• Strong background in one or more of the following: speech recognition, speech processing, NLP, generative AI, or conversational AI.
• Deep experience with model evaluation, benchmarking, error analysis, and quality improvement for production ML systems.
• Strong expertise with modern ML frameworks and tooling such as PyTorch, TensorFlow, and Hugging Face.
• Solid understanding of transformer-based models, embeddings, retrieval systems, and large-scale training or inference workflows.
• Experience designing and deploying real-time ML systems with strong requirements around latency, scalability, and reliability.
• Experience building data pipelines and tooling for experimentation, measurement, and large-scale quality analysis.
• Ability to work across research and engineering boundaries and translate promising ideas into production-grade systems.
• Strong communication and technical leadership skills, with the ability to influence cross-functional decisions and raise the engineering bar.

Nice to Have

• Hands-on experience with ASR quality metrics such as WER and task-level evaluation methodologies.
• Experience with RAG systems, agentic workflows, multi-step reasoning systems, or LLM-as-a-judge evaluation methods.
• Familiarity with streaming inference, real-time voice pipelines, or media systems.
• Experience working closely with infrastructure or platform teams on production ML deployment, observability, and reliability.
• Experience in contact center AI, conversational intelligence, or enterprise voice products. This last item is an inference from the business context of all three roles, rather than a directly stated qualification.

Perks & Benefits

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta: 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $205,000–$270,000 + Offers Equity

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

Role Overview:

Cresta is expanding its Customer Success organization with a dedicated analytics function focused on customer value realization. As an AI Value Partner, Customer Analytics, you’ll be the technical engine behind measuring and storytelling customer impact—designing experiments, analyzing conversational and operational data, and building dashboards that quantify Cresta’s value.

You’ll sit within the Customer Success organization and partner closely with Customer Success Managers, Sales, Product, and Engineering. Your work will power ROI discussions, pilots, QBRs and ongoing strategic customer engagements.

This role is ideal for someone early in their data science career who enjoys hands-on analytics, problem-solving, and turning ambiguous business questions into clear, actionable insights.

Key Responsibilities:

Customer Analytics & Insight Generation

• Conduct exploratory data analysis (EDA) across conversational, operational, and performance datasets
• Translate ambiguous business questions into structured analytical problems
• Analyze how workflow, behavior, and product usage changes translate into business value

Experimentation & Pilot Measurement

• Design and analyze A/B tests and quasi-experiments to measure Cresta’s impact
• Establish baselines, metrics, and measurement plans for pilots
• Ensure results are statistically rigorous and easy for non-technical stakeholders to understand
• Build reusable templates and frameworks for consistent experimentation
• Work directly with customer to guide them towards our ideal experiment setup

Dashboards, Reporting & Automation

• Build and maintain dashboards tracking customer ROI
• Develop Python and SQL tools to improve repeatability, accuracy, and scalability
• Create standardized reporting packages for pilots, QBRs, and renewals

Modeling & Advanced Analytics

• Develop custom statistical or ML models (e.g., segmentation, predictive scoring, lightweight NLP)
• Maintain reusable modeling pipelines for value insights and roadmap analysis
• Partner with Engineering when guidance or productionization support is needed

Cross-Functional Collaboration

• Translate analyses into clear business and financial narratives
• Support CSMs with data and insights for strategic QBRs
• Partner with Product and Engineering on metrics, data availability, and analytics enhancements

Required Qualifications:

• 1–3 years of experience in a data-focused role or relevant academic experience
• Strong proficiency in SQL and experience working with large datasets
• Proficiency in Python (Pandas, NumPy, scikit-learn)
• Solid understanding of statistics, hypothesis testing, and experimental design
• Experience building dashboards in tools such as Hex, Looker, Tableau, or similar
• Strong communication skills with non-technical stakeholders
• Comfort working in a fast-paced, cross-functional environment

Preferred Qualifications:

• Experience with conversational data (call transcripts, chats) or text analytics
• Familiarity with causal inference, uplift modeling, or A/B testing frameworks
• Exposure to customer-facing analytics or support roles
• Experience with cloud data stacks (Snowflake, Redshift, etc.)
• Basic NLP or classification experience related to agent behavior or customer intent

Success Criteria:

Within 6–9 months, a successful hire will have:

• Built dashboards and reporting foundations used across Customer Success
• Implemented standardized pilot measurement and experimentation approaches
• Supported strategic customer analyses that improved renewals or expansion confidence
• Created scripts and automations that significantly reduce manual analysis
• Earned trust as the go-to analytics partner for Customer Success

Perks & Benefits: 

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Monthly Gym & Phone allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunches and dinners included for in-office employees via Grubhub

Compensation At Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary + Bonus + Equity

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

What you’ll be doing

• System Administration: Lead the management and maintenance of macOS and Windows environments, ensuring optimal performance, security, and scalability.​
• Identity and Access Management: Oversee and configure Okta for seamless single sign-on (SSO) and multi-factor authentication (MFA) across all applications.​
• Device Management: Utilize Iru/Kandji for the deployment, management, and security of all company Mac devices, implementing best practices for device lifecycle management. Microsoft Intune policy management.. ​
• Collaboration Tools: Manage and support Google Workspace applications, ensuring efficient communication and collaboration among team members.​
• Automation and Scripting: Develop and maintain advanced scripts and AWS Lambda functions to automate routine tasks, enhancing operational efficiency and reducing manual intervention.​
• Systems Integration: Design and implement integrations between various platforms and tools to streamline workflows and improve system interoperability.​
• Security Compliance: Establish and enforce security protocols to protect company data and ensure compliance with industry standards and regulations.​
• Technical Support: Provide expert-level technical support to staff, resolving complex hardware and software issues promptly.​
• Project Leadership: Lead IT projects from conception to completion, including system upgrades, migrations, and the implementation of new technologies.

What we look for:

• Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field; advanced certifications are a plus.​
• Experience: Minimum of 5 years of experience in IT administration, with at least 3 years in a senior or lead role, preferably within a startup environment.​
• Technical Proficiency:
• macOS Expertise: Extensive technical knowledge of macOS software and hardware, with a proven track record of supporting macOS in enterprise environments.​
• Windows Operating systems: Advanced knowledge of Microsoft Intune, application deployment, device management.
• Device Management: Advanced proficiency in administering Kandji, focusing on support and device policies, including integration with identity and access management solutions like Okta.​
• Cloud Solutions: Strong experience with cloud-based services, including Okta for identity management and Google Workspace for productivity and collaboration, demonstrating a cloud-first approach to IT infrastructure.​
• Scripting and Automation: Advanced scripting skills in languages such as Bash, Python, Go, Powershell, Terraform: applied to automate tasks, enhance scalability, and deliver efficient, secure results.​
• Apple Deployment Programs: In-depth understanding of Apple's Device Enrollment Program (DEP), Volume Purchasing Programs, and Apple Business Manager, including integration with Kandji, Kolide and Crowdstrike to streamline device deployment and management.​
• Hardware and Infrastructure: Extensive experience in installing, configuring, and troubleshooting hardware and office infrastructure, including network equipment, to ensure seamless IT operations.​
• Collaboration and Independence: Proven ability to work both individually and in a team-oriented, collaborative environment, adapting to the dynamic needs of a startup setting.​
• Cross-Platform Support: Experience in user support, particularly in supporting both macOS and Windows operating systems within enterprise environments, ensuring comprehensive IT assistance.​
• Startup Experience: Prior experience in startup environments is a plus, indicating adaptability and a proactive approach to evolving technological landscapes.​

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

About the role:

Responsibilities: 

• Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies
• Run complex sales cycles from initial contact to close
• Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
• Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
• Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
• Hit your number

Qualifications We Value:

• 5+ years of SaaS software sales experience at an enterprise level 
• Experience negotiating, structuring and executing complex enterprise-level agreements
• Prior experience leading cross-functional teams through large deal close processes
• Ability to articulate contractual, technical, and financial value points to customers, including executives
• Excellent communication and presentation skills with experience presenting to C-level executives
• Ability to travel 

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.  

OTE Range: $240,000–$300,000 + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. 

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like United Airlines, Intuit, and Cox Communications, and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. 

We are looking for an exceptional Growth Content Manager to build and scale Cresta’s organic growth engine across SEO, AEO (AI Engine Optimization), and AI-scaled content initiatives. In this highly visible role, you will own the strategy and execution of scalable content programs that drive organic discovery, engagement, and pipeline across both traditional search engines and emerging AI-driven search experiences. You will play a key role in defining how Cresta shows up when buyers research AI, contact center transformation, and automation.

RESPONSIBILITIES

• Own the vision, strategy, and management of Cresta’s organic growth engine across SEO and AEO
• Scale and optimize our AI-scaled content initiatives focused on experimentation and high-leverage opportunities
• Develop scalable, derivative content frameworks that can be reused across channels and campaigns
• Own and drive progress against a number of high-priority website content initiatives
• Translate complex AI capabilities into clear, differentiated messaging that resonates with enterprise buyers
• Optimize content for both traditional search engines and AI answer engines
• Partner with Marketing Ops to establish KPI frameworks, dashboards, and reporting for organic performance
• Deliver regular reporting and insights on content performance and growth opportunities
• Improve and scale the use of AI tools in content workflows, including building templates and internal systems
• Experiment with new content formats, including interactive experiences and rapid prototyping
• Collaborate cross-functionally with product marketing, demand generation, and sales

QUALIFICATIONS

• 4-6 years of experience in content marketing, SEO, or growth content roles within a SaaS or B2B technology company
• Proven success building and scaling content programs that drive measurable organic traffic or pipeline impact
• Strong understanding of SEO fundamentals and content strategy
• Excellent writing and messaging skills, with the ability to simplify complex technical concepts
• Highly data-driven, with experience in performance analysis and reporting
• Strong cross-functional collaboration skills
• Ability to operate in ambiguous environments and build from early-stage foundations
• Coachable, resilient, and highly motivated to drive outcomes

PREFERRED QUALIFICATIONS

• Experience in contact center technology or customer experience software
• Experience in hypergrowth startups or scale-up environments
• Background experience in product marketing or solutions marketing

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. 

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $140k - $170k + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

About The Role: 

Are you ready to help build the future of Cresta’s Technical Teams? Do you love shaping and building Talent Acquisition practices while achieving ambitious hiring goals? Cresta is hiring a Global Full Stack Technical Recruiter to help us attract, engage, and inspire future members of Cresta’s team. This role will focus heavily on building our Engineering pipeline to drive Cresta’s product roadmap and future innovation. You will drive the full life-cycle recruiting process while collaborating with the People team and hiring teams to build and improve our Talent Acquisition foundational practices and systems. You’ll work cross-functionally to build a diverse team of talented, driven people who accomplish amazing things together.

This role is based in the greater Toronto, Canada region and is a hybrid arrangement.  We are globally distributed and you must be willing to flex across multiple timezones partnering with hiring teams across Canada, California, Germany, Romania and Australia.

Responsibilities: 

• Drive global recruiting process for engineering and technical talent, inclusive of campus hiring up through highly experienced engineers
• Own the full cycle recruiting operation, including job promotion, sourcing, outreach, interview operations, and closing
• Deliver innovative recruitment strategies to attract diverse talent across geos
• Partner and cultivate strong relationships with key stakeholders, including the executive team and direct hiring managers
• Connect with hiring teams to understand talent profiles, share insights on the talent/market landscape, and inform sourcing strategies 
• Monitor and maintain the health of our pipelines, and share timely updates with internal stakeholders
• Ensure an exceptional candidate experience through effective communication and follow-up
• Achieve hiring goals within desired timeframes while maintaining high-quality outcomes 
• Continuously identify the opportunities to improve the end-to-end hiring process and execute the improvements with teams and within the system
• Develop and manage engineering event strategy to increase brand awareness and talent pipeline
• Maintain ATS database hygiene, including inbound application review, and provide regular pipeline updates
• Utilize our internal systems to deliver reporting and insights into recruitment metrics, pipeline health, and improve performance

Qualifications we value:

• 5+ years of experience managing full-lifecycle recruitment across various technical roles and experience levels
• Experience in hiring an elite team with a very high bar, and experience in negotiating and closing deals 
• Have a strong presence in the local tech talent community and bring talent insights related to the competitive landscape forward
• Thrive in a fast-paced, dynamic work environment with the ability to prioritize multiple stakeholders while delivering against ambitious hiring goals
• Expertise in building partnerships with hiring managers and taking on a talent advisor role with the ability to influence decisions and outcomes
• Excellent verbal and written communication skills with stakeholders and all levels of management
• Optimist and resourceful problem solver, with an ability to adjust strategy and actions in a fast-moving business
• You seek to understand and improve the efficacy of your work and talent processes by analyzing data and identifying and deploying improvements
• Experience using/managing ATS workflows and being vigilant about keeping a clean database.  Experience with Greenhouse is a bonus!
• Bachelor's degree and or equivalent years of experience

Perks & Benefits:

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Paid parental leave to support you and your family
• Monthly Health & Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees 
• PTO: 3 weeks in Canada 

Conclusion: 

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

Job Description:

Cresta is seeking an Embedded Expert to join our team and work closely with our customers in a tactical execution role. As an Embedded Expert, you will be responsible for configuring and maintaining our self-service product, as well as sharing insights and building insight/performance reports. Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own analysts.

Responsibilities:

• Work closely with customers to operationalize their program strategy using Cresta's self-service product, Opera.
• Obtain Opera certification and utilize keyword and utterance rules to identify key moments in contact center conversations and set up resulting actions.
• Utilize Cresta's voice analytics tools to understand emerging topics in contact center conversations and communicate them to the customer.
• Monitor trends and anomalies using Cresta's tools to identify emerging topics and insights in customer conversations.
• Use Cresta's self-service tools to align the customer's business priorities with the contact center operations.
• Respond to ad hoc business requests for analysis and provide actionable insights derived from contact center data.
• Offer ongoing mentoring and support to the customer's own analysts, guiding them in effectively utilizing Cresta tools.
• Collaborate closely with the Cresta team and customers to drive success and maximize the value of Cresta's solutions.
• 1-5 Years relevant experience

Qualifications:

• Contact center experience preferred.
• Excellent written and verbal communication skills to effectively communicate insights and collaborate with customers and internal teams.
• Strong problem-solving skills to analyze complex data and provide actionable recommendations.
• Comfortable working with SaaS software and quickly adapting to new tools and technologies.
• Comfortable speaking with senior level executives at customers
• Proficient in Microsoft Word, Excel, and PowerPoint/Google Slides.
• Familiarity with speech analytics is preferred, but not critical.

Perks & Benefits: 

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Communication & Wellness Stipend  
• Comprehensive training and onboarding programs provided by Cresta.
• Opportunities for growth and professional development within the organization.
• Collaborative and supportive work environment with both Cresta and customer teams.

Compensation At Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary + Bonus + Equity.

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

We are looking for an exceptional Director of Partner Marketing to build and lead Cresta’s partner marketing function from the ground up. In this highly visible role, you will own the strategy and execution of scalable partner marketing programs that accelerate partner-sourced and partner-influenced pipeline across ISVs, systems integrators, GSIs, cloud marketplaces, and strategic alliances. You will serve as a key architect of one of Cresta’s fastest-growing and most strategic go-to-market channels, with direct impact on pipeline, revenue, and category positioning.

RESPONSIBILITIES:

• Own the vision, strategy, and execution of Cresta’s global partner marketing function, building scalable programs that drive partner-sourced and partner-influenced pipeline
• Design and operationalize a partner marketing model that supports multiple partner types, products, segments, and geographies
• Develop partnership-specific messaging frameworks, joint value propositions, and supporting collateral that enable partners to effectively position and sell joint solutions
• Partner closely with partner enablement to create and govern enablement programs, content hubs, and self-serve resources that support partner success
• Analyze partner pipeline performance and win/loss dynamics to identify gaps, remove roadblocks, and unlock new growth opportunities across the partner ecosystem
• Provide a data-driven point of view to influence product roadmap priorities based on partner feedback, deal insights, and market opportunity
• Establish KPI frameworks, dashboards, and operating cadences to measure partner marketing impact and inform decision-making
• Collaborate with RevOps and IT to evolve CRM, PRM, and marketing automation workflows that support partner motions at scale
• Act as a cross-functional leader and connector across sales, marketing, product, and partnerships to ensure tight GTM alignment

QUALIFICATIONS:

• 8+ years of experience in partner marketing within a SaaS or B2B technology company
• Proven success building and scaling partner marketing programs that drive measurable pipeline and revenue impact
• Strong understanding of SaaS partner motions, including ISVs, SIs, GSIs, cloud marketplaces, and strategic alliances
• Highly data-driven, with deep experience in pipeline metrics, attribution, ROI, and performance reporting
• Executive-level communication skills with the ability to influence senior stakeholders across functions
• Demonstrated ability to operate in ambiguous environments, build from zero, and scale programs as the business grows
• Coachable, resilient, and highly motivated to drive outcomes

PREFERRED QUALIFICATIONS:

• Experience in contact center technology or customer experience software
• Experience in hypergrowth startups or scale-up environments
• Background experience in product marketing or solutions marketing

PERKS & BENEFITS:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Perks & Benefits: 

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

About the role:

As the Enablement Manager, AI Agent, you’ll be responsible for enabling Cresta’s go-to-market teams to successfully position, sell, and deploy our AI Agent product with confidence and consistency. This role sits at the intersection of product, sales, and applied AI—translating complex AI Agent capabilities into clear value, practical use cases, and repeatable sales motions for large enterprise customers.

You’ll work closely with Product, Product Marketing, Sales Leadership, and RevOps to build enablement programs that ensure sellers deeply understand how Cresta’s AI Agents work, where they deliver the most impact, and how to guide customers from initial discovery through successful adoption. Your focus will be on empowering Enterprise and Strategic account teams selling into the world’s largest contact centers and customer experience organizations.

This is a strategic, hands-on role with direct revenue impact. You’ll help shape how Cresta’s AI Agent is understood and sold in the market—raising seller confidence, improving deal quality, and accelerating adoption of one of Cresta’s most critical products.

Location preference: San Francisco, New York, or Remote

Responsibilities: 

AI Agent Product Enablement

• Develop and deliver enablement programs that deeply educate sellers on Cresta’s AI Agent product, including capabilities, architecture, deployment models, and differentiation
• Translate technical AI concepts into clear, compelling narratives that resonate with executive, operational, and technical buyer personas

Sales Motion & Use-Case Enablement

• Define and reinforce best-practice sales motions for AI Agent opportunities, from use-case discovery and qualification through solution design and close
• Enable sellers to identify high-impact AI Agent use cases, map value to customer KPIs, and position outcomes across industries and contact center environments

Content, Messaging & Narrative Development

• Collaborate with Product Marketing to create AI Agent–specific enablement assets, including, talk tracks, objection handling, competitive guidance, and persona-based messaging
• Ensure sellers can clearly articulate how Cresta’s AI Agent differs from traditional automation, rules-based bots, or generic AI solutions

Enablement Measurement & Optimization

• Define and track success metrics for AI Agent enablement, such as ramp time, AI Agent attach rate, win rate, sales cycle length, and product adoption indicators
• Use insights from deal reviews and field feedback to continuously improve enablement programs and content

Qualifications We Value:

• 5+ years of experience in Sales Enablement, Product, Consulting, Sales, Solution Engineering, or a related role in a B2B SaaS environment
• Strong understanding of enterprise sales motions and experience enabling quota-carrying teams
• Comfort working with technically complex products, ideally involving AI, ML, automation, or data-driven platforms
• Proven ability to translate sophisticated product capabilities into simple, compelling customer value
• Strong cross-functional collaboration skills across Product, Sales, Marketing, and Solutions
• High empathy for sellers and a passion for helping teams succeed in ambiguous, fast-evolving product environments
• Exceptional communication, facilitation, and storytelling skills
• Experience with enablement tools and conversation intelligence platforms (e.g., Gong)
• Familiarity with enterprise sales methodologies such as MEDDICC, Challenger, or Command of the Message

Perks & Benefits: 

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the role:

Responsibilities: 

• Own the sales experience while building and managing relationships with key decision-makers and executives 
• Run complex sales cycles from initial contact to close
• Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
• Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
• Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
• Own and hit your number

Qualifications We Value:

• 5+ years of SaaS software sales experience at an enterprise level, with referenceability of consistently delivering to sales quotas in this time
• Experience negotiating, structuring and executing complex enterprise-level agreements
• Prior experience leading cross-functional teams through large deal close processes
• Ability to articulate contractual, technical, and financial value points to customers, including C-level executives
• Excellent communication and presentation skills with experience presenting to C-level executives
• Ability to be in London easily, often at short notice. Also, the ability to travel domestically and internationally up to around 25% of the time

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.  

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the role:

Responsibilities: 

• Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
• Partner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
• Lead discovery calls with prospective customers  & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product
• Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
• Drive adoption during proof of values by training individual managers and users on the Cresta solution
• Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
• Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
• Run ROI workshops to translate our solution into a financial business case proposal
• Provide feedback to product management about the successes and failures in the field

Qualifications We Value:

• 4+ years of experience in customer-facing roles, with 1–3 years in a technical pre-sales capacity supporting large enterprise sales cycles
• Deep hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations
• Known for a strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams alike
• Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
• Natural problem-solver; resourceful in leveraging internal teams and cross-functional collaboration to move deals forward
• Fast learner with a passion for new technology and a talent for simplifying complexity for customers
• Experienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments
• You embody our core Operating Principles 

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.  

Base Salary Range: $160,000 – $185,000 + variable & Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens.

As Forward Deployed Engineering Manager, you'll lead the team that turns cutting-edge AI into real-world customer success. You'll build, mentor, and scale a world-class team of Forward Deployed Engineers (FDEs) who work directly with customers to deliver AI agents that solve practical business problems and drive measurable outcomes.

This is a high-impact leadership role for someone who loves building teams, refining processes, and driving product excellence through deep customer engagement. You'll be at the intersection of engineering, product, and go-to-market — ensuring that Cresta delivers exceptional value at scale.

Travel Expectations: 10-25% travel for customer visits, team offsites, and company events

This role is perfect for someone who:

• Has been in the trenches as an FDE or similar customer-facing engineering role and wants to scale that impact through leadership
• Thrives on building high-performing teams and developing talent
• Loves turning customer insights into product improvements
• Gets energized by complex deployments, ambiguous problems, and fast-paced environments
• Believes that engineering excellence and customer obsession go hand-in-hand

Why You'll Love This Role: 

• High impact, high visibility: You'll own one of the most strategic functions at Cresta — the team that turns AI into customer success
• Build something new: FDE at Cresta is still being defined. You'll shape the function, the culture, and the playbook
• Work with cutting-edge AI: You'll be hands-on with state-of-the-art AI agents, LLMs, and enterprise deployments at scale
• Develop world-class talent: You'll recruit and mentor some of the best engineers in the industry
• Influence product strategy: Your insights will directly shape what Cresta builds and how we win in enterprise
• Collaborate with the best: You'll work alongside world-class teams across product, engineering, and go-to-market
• Move fast, see impact: This isn't a slow-moving enterprise role. You'll ship fast, iterate, and see your work drive measurable customer outcomes

What You'll Do :

Build and Scale the FDE Team

• Recruit top talent: Own hiring strategy and execution for FDEs, building a diverse team of engineers who blend technical excellence with customer empathy
• Develop your team: Mentor FDEs through hands-on coaching, career development, and technical guidance
• Define the role: Evolve the FDE career ladder, competencies, and growth paths as the function matures
• Foster culture: Build a team culture grounded in ownership, customer-first mentality, and continuous learning

Refine Processes and Drive Operational Excellence

• Optimize the customer lifecycle: Design and refine how FDEs engage across sales, implementation, and long-tail support
• Scale what works: Identify patterns in successful deployments and turn them into repeatable processes
• Balance speed and quality: Establish frameworks for scoping, prioritization, and delivery that enable FDEs to move fast without sacrificing quality
• Measure what matters: Define team metrics and KPIs tied to customer outcomes, deployment velocity, and product adoption

Drive Product Improvements

• Be the voice of the customer: Synthesize customer feedback, pain points, and feature requests to inform product roadmap priorities
• Close the feedback loop: Partner closely with Product and Engineering teams to advocate for improvements that unlock enterprise value
• Build vs. buy vs. hack: Guide FDEs in making smart trade-offs between quick fixes, generalizable features, and platform investments
• Champion generalization: Push the team to build scalable solutions, not one-off customizations, while still delivering customer value quickly

Lead Cross-Functional Collaboration

• Partner with Product: Work with PMs to translate customer insights into product strategy and roadmap decisions
• Align with Engineering: Collaborate with core engineering teams to ensure FDE-built features integrate seamlessly into the platform
• Enable Go-to-Market: Partner with Sales, Solutions Engineering, and Customer Success to scope opportunities, manage expectations, and deliver successful outcomes
• Influence leadership: Present customer insights, deployment learnings, and strategic recommendations to executive leadership

Stay Hands-On (When Needed)

• Jump into the fire: Roll up your sleeves to support critical deployments, troubleshoot complex issues, or unblock your team
• Stay technical: Maintain credibility by staying close to the codebase, understanding AI agent architecture, and contributing when it matters most
• Lead by example: Model the behaviors you want to see — customer empathy, technical depth, ownership, and urgency

What We're Looking For: 

• Engineering management experience: At least 2 years managing, mentoring, and growing engineering teams
• Customer-facing engineering background: Experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, or similar role working directly with customers
• Technical depth: Strong software engineering fundamentals (coding, system design, APIs, databases) — you've built production systems and can earn the respect of senior engineers
• AI/LLM familiarity: Hands-on experience with AI agents, LLMs, prompt engineering, or ML deployments in production
• Hiring and talent development: Proven track record of recruiting, onboarding, and developing high-performing engineers
• Cross-functional leadership: Demonstrated ability to influence and collaborate across Product, Engineering, Sales, and Customer Success teams
• Bias toward action: You ship fast, iterate, and believe that perfect is the enemy of good
• Customer empathy: Deep understanding of enterprise customer needs and the ability to translate technical concepts into business value
• Startup or scale-up experience: You've been in fast-paced, high-growth environments where you wore multiple hats
• Enterprise B2B background: Experience with complex, multi-stakeholder deployments and long sales cycles
• Product mindset: You think like a product manager — understanding market needs, prioritization, and trade-offs
• Process design: You've built processes from scratch and iterated on them based on what works
• Founder or entrepreneurial experience: You've started something, built something from zero, or operated with extreme ownership

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta: 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Base Salary Range: $205,000–$280,000 + Annual Bonus & Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the Role:

As a Forward Deployed Product Manager, AI Agent, you will create, deploy and optimize AI Agents that transform our customers’ businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and excels at turning ambiguity into execution.

In this role, you’ll partner with Forward Deployed Engineers (FDEs) who will support the build, integrations and optimization to make the  AI Agent product successful. You’ll also work closely with product and engineering, providing a tight feedback loop and custom tooling that will shape the future of our platform. 

What You’ll Do:

• Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle. This includes finding additional automation opportunities that can provide even more value! To do this, you’ll…
• Own the deployment lifecycle for AI Agents — from pre-sale scoping and kickoff to launch and post-go-live optimization
• Design, build, test and iterate on AI agents in partnership with FDEs using Cresta’s internal tools and the latest technologies to deliver the highest customer ROI
• Lead customer relationships and act as the primary point of contact for AI Agent. Help prospects and customers move faster to ensure we can deliver quickly and effectively.
• Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and success criteria while gathering feedback to improve the AI agent platform
• Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and provide feedback and improvements to our broader platform
• Improve our playbooks for agent development and customer deployment

What We’re Looking For:

• 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally working closely with AI or LLM first products
• Hands-on work style – curiosity with a bias for action. You anticipate needs and bottlenecks and deliver with urgency and care.
• Experience leading complex deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally
• Strong technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
• Comfortable working with ambiguity and learning quickly in a dynamic startup environment
• Passion for AI, automation, and shaping the future of customer experience

Bonus Points:

• Background in product management, conversation design or forward deployed engineering roles
• Experience in a startup or high-growth SaaS environment
• Familiarity with customer support and contact center operations

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

OTE Range: $170,000–$280,000  + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

About the Role

As our first EMEA Forward Deployed Product Manager, AI Agent, you will create, deploy and optimize AI Agents that transform our customers’ businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and excels at turning ambiguity into execution.

In this role, you’ll partner with Forward Deployed Engineers (FDEs) who will support the build, integrations and optimization to make each AI Agent successful. You’ll also work closely with product and engineering, providing a tight feedback loop and custom tooling that will shape the future of our platform. As the first hire in EMEA, you’ll also play a key role in setting the standards for the role in the EMEA region and helping to grow the team as we scale.

What You’ll Do

• Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle. This includes finding additional automation opportunities that can provide even more value! To do this, you’ll…
  
  
• Own the deployment lifecycle for AI Agents — from scoping and kickoff to launch and post-go-live optimization
  
  
• Design, build, test and iterate on AI agents in partnership with FDEs using Cresta’s internal tools and the latest technologies to deliver the highest customer ROI
  
  
• Serve as the AI Agent SME for the EMEA Sales cycle, partnering on demos, solutioning, and deal reviews to ensure technical feasibility, value articulation, and successful handoff to deployment.
  
  
• Lead customer relationships and act as the primary point of contact for AI Agent. Help customers move faster to ensure we can deliver quickly and effectively.
  
  
• Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and success criteria
  
  
• Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and provide feedback and improvements to our broader platform
  
  
• Improve our playbooks for agent development and customer deployment
  
  
• Build our forward deployed practice for EMEA, setting the standards for future growth
  
  

What We’re Looking For

• 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally working closely with AI or LLM first products
  
  
• Hands-on work style – curiosity with a bias for action. You anticipate needs and bottlenecks and deliver with urgency and care.
  
  
• Experience leading complex deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally
  
  
• Strong technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
  
  
• Comfortable working with ambiguity and learning quickly in a dynamic startup environment
  
  
• Passion for AI, automation, and shaping the future of customer experience
  
  

Bonus Points

• Background in product management, conversation design or forward deployed engineering roles
  
  
• Experience in a startup or high-growth SaaS environment
  
  
• Familiarity with customer support and contact center operations

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time 

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

• Use AI and data to help SDR, marketing, and sales focus on the highest value accounts
• Surface hard to find intelligence, such as contact center scale, BPO footprint, and tech stack
• Continuously enrich and reprioritize accounts as signals change

• Replace manual research, opportunity prep, and CRM entry with automation and AI
• Build systems that tell sellers what to focus on each day and what actions move deals forward
• Auto-generate account plans, stakeholder maps, and discovery prep inside seller workflows

• Automate quoting, approvals, and document generation using AI agents
• Streamline order forms, security reviews, and deal documents
• Create real-time deal signals and next steps for every opportunity

• Write custom code and use AI coding tools to connect and extend our GTM stack
• Integrate and maximize Salesforce, Gong, Clay, Centralize, Slack, Glean, Coda and more
• Build systems that work natively inside our workflows
• Rethink segmentation, territories, and coverage using data and AI
• Take true ownership of sales effectiveness and revenue growth
• Opportunity to earn commission based on measurable impact

• Engineer who can bridge deep technical ability with real GTM understanding
• Entrepreneur mindset with strong ownership and bias to build
• Strong understanding of enterprise GTM and sales workflows
• Comfortable writing code, using APIs, automation, data systems, and AI tools
• Deep familiarity with modern sales tech stacks
• High ownership, speed, and focus on real revenue outcomes

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $150,000 - $230,000 + Offers Equity 

Range varies based on location and experience.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Role Overview:

Cresta is seeking a Head of Demand Generation & Growth to own and accelerate customer acquisition, conversion, and expansion across digital, product, and automated channels. This leader will architect and execute a holistic growth strategy that unifies performance marketing, website optimization, account engagement, and lifecycle automation—ensuring every initiative drives measurable, efficient growth.

The ideal candidate will combine creative experimentation with deep analytical rigor, building the systems, team, and processes that scale Cresta’s growth engine.

Responsibilities:

• Design, unify, and execute the end-to-end growth strategy from awareness through activation across web, paid media, automation, content, and product-led initiatives to drive qualified pipeline and revenue
• Lead and optimize performance marketing with a focus on efficiency, scalability, and ROI
• Oversee website strategy and conversion rate optimization, ensuring the site serves as a high-converting demand engine and brand experience
• Develop and scale SEO/AEO and content performance initiatives to expand reach and drive high-intent organic traffic
• Implement a robust experimentation framework for A/B testing and new channel evaluation
• Collaborate cross-functionally with Product, Product Marketing, RevOps, and Sales to ensure channel strategies align with audience segments and pipeline goals
• Own marketing analytics and attribution for digital channels, delivering clear insights on performance and impact
• Manage agency and vendor relationships to ensure alignment and quality
• Build, mentor, and grow a high-performing team
• Partner with RevOps to evaluate, implement, and optimize the growth marketing tech stack, driving better data visibility, automation, and performance measurement

Qualifications:

• Bachelor’s degree in Marketing, Business or related field; MBA or advanced degree a plus
• 7+ years of progressive experience in B2B SaaS marketing, including at least 3 years in a growth leadership role
• Proven track record of owning pipeline and revenue targets and delivering measurable business impact through digital channels
• Deep expertise in paid acquisition, SEO, website optimization, and analytics; strong understanding of full-funnel marketing
• Experience working with enterprise buyer journeys and ABM motions
• Proficiency with tools like Google Ads, LinkedIn Ads, GA4, HubSpot, Salesforce, Clay n8n, SEMrush, and dashboarding tools such as Looker or Tableau
• Deep analytical expertise, data-driven mindset, and strong understanding of data architecture and system interconnectivity
• Collaborative, growth-oriented leader with experience managing internal teams and agencies

Preferred Qualifications:

• Proven success leading marketing initiatives across multiple countries or regions
• Industry-specific campaign expertise

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base Salary + Bonus + Equity.

Base Salary Range: $200,000- $240,000

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors, including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax, and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

The Role

We’re looking for a strategic, credible, and highly execution-oriented Head of Global Talent Acquisition to build and scale Cresta’s global hiring engine. This leader will own talent acquisition strategy and outcomes across Technical, GTM, G&A, Executive, and Early Career hiring, while partnering closely with executive leadership and the Head of People.

This is a highly visible leadership role for someone who thrives in fast-moving, high-growth environments and knows how to balance speed, quality, efficiency, and long-term talent outcomes, and who is comfortable setting strategy while staying close to execution when needed.

What You’ll Do

• Lead and execute Cresta’s global Talent Acquisition strategy in partnership with People, Finance, and business leadership to support rapid growth across regions and functions.
• Partner closely with executives and senior leaders to shape hiring strategy, priorities, capacity modeling, and workforce planning.
• Build, scale, and lead a high-performing internal Talent Acquisition team, defining the right mix of in-house recruiters and external partners to support rapid growth, burst hiring needs, and global expansion.
• Reinforce a high-trust, high-accountability recruiting culture grounded in mentorship, ownership, data-driven decision-making, and continuous improvement.
• Partner closely with the Head of People on broader talent, workforce planning, and people initiatives.
• Support and lead senior and executive recruiting efforts in partnership with People leadership, including hands-on involvement for critical and hard-to-fill roles as needed.
• Design, track, and continuously refine TA metrics to drive hiring efficiency, quality, predictability, and scale.
• Own and continuously improve the end-to-end candidate experience, from intake calibration and interview design through offer, closing, and post-process feedback loops.
• Champion an equitable, inclusive, and consistent candidate experience across all roles, regions, and stages of growth.
• Set the standard for proactive, creative sourcing and passive candidate engagement, ensuring teams build durable pipelines rather than relying on reactive hiring.
• Drive employer brand and talent marketing programs across social, events, and community engagement in partnership with Marketing and People teams.
• Refine and scale Cresta’s campus and early career strategy, partnering with recruiters to build internship and new graduate pipelines globally.
• Lead the strategy for Cresta’s Talent Acquisition technology ecosystem, including Greenhouse, LinkedIn, Juicebox, CoderPad, and related tools, while identifying opportunities for future improvements and optimization.

What We’re Looking For

• 10+ years of progressive Talent Acquisition experience, including senior leadership roles in high-growth technology companies.
• Proven ability to scale recruiting organizations in fast-paced, global environments.
• Strong executive presence with the ability to influence, challenge, and partner with senior leaders.
• Deep expertise in recruiting operations, metrics, and TA technology, with a demonstrated ability to translate data into business decisions.
• Experience leading executive-level and critical senior hires.
• Demonstrated success in building employer brands and early-career programs.
• Passion for developing people, building durable teams, and delivering results.
• A builder mindset, balancing strategic leadership with hands-on execution to move work forward in a high-growth environment.
• Comfort operating in ambiguity, prioritizing ruthlessly, and evolving systems as the business scales.

Perks & Benefits:

• Medical, dental, and vision plans designed to support you and your family
• Generous paid parental leave 
• Monthly Health & Wellness allowance
• Work-from-home office stipend
• Lunch reimbursement for in-office employees
• Flexible PTO
  

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

OTE Range: $220,000 - $300,000 + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

About the role:

Responsibilities:

• Design, develop, and deploy Cresta’s AI Agent solutions and proprietary models.
• Focus on practical AI challenges such as improving reasoning, planning capabilities, and evaluation in real-world scenarios.
• Collaborate with cross-functional teams including front-end and back-end software engineers to integrate AI Agents into Cresta’s customer solutions.
• Lead initiatives to scale AI systems for production environments, ensuring performance and reliability across use cases.
• Contribute to solving cutting-edge problems in AI and help define the future roadmap for Cresta’s AI Agents.
• Innovate and research ways to improve security, cost-efficiency, and reliability of AI systems.

Qualifications We Value:

About the role:

Responsibilities: 

• Build, develop, and inspire a high-performing Strategic Sales team that consistently surpasses revenue targets. Source and attract top-tier Strategic reps, including hiring 2–3 within the first 90 days from your network
• Establish a culture of ownership, accountability, and disciplined sales execution grounded in value selling and MEDDPICC
• Architect and scale a repeatable, predictable Enterprise sales motion—from early traction through sustainable ARR acceleration—while ensuring rigorous pipeline management and forecast accuracy
• Drive excellence in complex multi-stakeholder deal execution, personally engaging in high-impact opportunities and connecting with senior economic buyers
• Partner cross-functionally with Marketing, Product, Customer Success, Revenue Operations, and Alliances to build and execute a world-class Enterprise GTM strategy
• Strengthen co-selling motions with channel and technology partners to expand reach and accelerate new revenue
• Coach your team on outbound excellence, pipeline generation, and effective collaboration with SDRs to ensure sustained top-of-funnel performance
• Create the foundation for long-term Enterprise account growth through land-and-expand strategies, executive alignment, and structured account planning

Qualifications We Value:

• 5+ years of Enterprise sales leadership with a proven record of leading teams selling $1.5M+ ARR quota products into large, complex Fortune 500 or global organizations
• Demonstrated success building and scaling strategic/enterprise sales teams at high growth SaaS companies of similar scale
• A track record of recruiting, developing, and retaining elite Enterprise sellers and leaders; proven ability to attract top talent from your network
• Consistent history of personal and team overachievement, with clear examples of driving transformational Enterprise wins and repeatable expansion motions
• A hands-on operator who excels in complex deal coaching, executive stakeholder engagement, and removing obstacles for sellers
• Deep experience in both land-and-expand motions and outbound-driven selling cultures, with a data-driven approach to pipeline generation
• Strong cross-functional collaborator adept at partnering with Product, CS, RevOps, and external partners to build new Enterprise motions
• Relentless drive for excellence, adaptability in a fast-moving environment, and an unwavering focus on business outcomes
• Willingness to travel 30–50%

About the role:

Responsibilities: 

• Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
• Write effective and compelling messaging to engage targeted accounts
• Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
• Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
• Partner with account executives to help generate meetings and sales pipeline
• Create and prioritize target account and contact lists
• Conduct high level conversations with executives in prospect accounts
• Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated.
• Assist with drafting sales pitches, presentations, reference material, and other documents as required

Qualifications We Value:

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 1+ years prior sales experience (within a Software/High Tech company highly preferred)
• Ability to work in a time-sensitive and high-volume environment
• Highly competitive personality
• A positive attitude: You’re a team player and you’re resilient in the face of challenges
• Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
• Strong organizational skills with ability to effectively prioritize
• Articulate with strong business acumen
• You’re a clear, concise, and compelling storyteller across written, verbal, and visual

Perks & Benefits: 

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation: 

The on-target earnings (OTE) range for this role is $96,000.00–$125,000.00, depending on level and performance.

All hires start as SDR Level 1, with a starting OTE of $96,000.00. Progression through our four-level SDR career path is based on performance, with compensation increasing at each level. High performers can reach the top of the range within ~18 months through promotion.

This role includes variable compensation with accelerators, creating upside above OTE. Total compensation also includes equity and a comprehensive benefits package.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the role:

As the Sales Enablement Manager, International, you will play a critical role in standing up and scaling Cresta’s newly formed EMEA and APAC GTM teams. Your primary focus will be accelerating ramp, driving consistent execution, and building the foundation for high-performing international GTM motions.

This is a highly hands-on, builder role. You will work directly with Account Executives and regional sales leaders to deliver practical, field-driven enablement that improves day-to-day performance across the sales cycle. Success in this role is measured by faster ramp times, improved deal execution, and strong regional revenue growth.

You will partner closely with Sales Leadership, RevOps, Product Marketing Product Management, and the broader Enablement Team to localize and implement enablement programs that reflect the unique needs of international markets while maintaining alignment with Cresta’s global GTM strategy.

Responsibilities: 

Sales Onboarding & Ramp Acceleration:

• Partner with the Global Enablement Team and regional Sales Leadership to expand on existing Onboarding programs with regional-specific content for new EMEA and APAC AEs
• Adapt global onboarding programs to reflect regional nuances, market dynamics, and buyer personas
  
• Provide structured ramp support, including training, deal coaching, and pipeline development guidance

Sales Process & Methodology Enablement:

• Reinforce Cresta’s sales process and methodologies across international teams, from discovery through close
  
• Ensure consistent application of best practices in discovery, executive alignment, and deal progression

Coaching & Performance Programs:

• Deliver ongoing enablement through live training, workshops, role plays, and certifications
  
• Provide direct coaching to reps, particularly new and ramping AEs, through 1:1 sessions and call reviews
• Partner with frontline managers to scale coaching effectiveness across regions

Content & Messaging Alignment:

• Collaborate with Product Marketing to ensure messaging, talk tracks, and content are localized and relevant for EMEA and APAC markets
  
• Equip sellers with clear guidance on competitive positioning, objection handling, and regional use cases
  
• Ensure enablement content is practical, accessible, and aligned to real-world sales scenarios
  

Enablement Measurement & Optimization:

• Track and analyze performance metrics including ramp time, pipeline creation, win rates, and quota attainment across regions
• Identify trends and gaps to continuously refine enablement programs
• Use data to drive targeted interventions tied to revenue outcomes

Field Readiness:

• Support readiness for product launches, pricing updates, and strategic initiatives across international markets
• Ensure sellers are confident and prepared for customer-facing conversations in diverse regions

Qualifications We Value:

• 4+ years in Sales, Sales Enablement, or Sales Management in a fast-paced B2B SaaS environment
• Experience supporting or working with global sales teams (EMEA and/or APAC preferred)
  
• Strong understanding of enterprise sales motions
  
• Proven ability to build and adapt enablement programs in a scaling environment
  
• Demonstrated success in sales coaching and performance improvement
• Exceptional communication and facilitation skills within cross-cultural teams
• Ability to operate with high ownership in a builder role with ambiguity

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

About the role:

Responsibilities: 

• Build and optimize Salesforce Flows, Apex triggers, and integrations
• Support CPQ, quote approval, and lead routing automation
• Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce
• Collaborate with RevOps and Sales teams to implement scalable systems
• Maintain documentation, testing, and release cycles

Qualifications We Value:

• 4–7 years of Salesforce development experience
• Proficient in Apex, Flow, SOQL, and API integration
• Familiar with CPQ, GTM automation, and enrichment tools
• Remote Work: EST hours only from a remote location

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re seeking a sharp, business-minded Senior Accountant to join our growing accounting team. This is a unique opportunity to shape the revenue to cash processes in a high-growth, cutting-edge AI company. You will work closely with Sales, Finance, and HR to support and scale our accounting function.

Responsibilities

• Execute period-end close activities, including the preparation of journal entries, reconciliations and other relevant working papers
• Partner with external vendors to ensure timely and accurate set up in Cresta’s AP platform
• Manage vendor bills to ensure they are accounted, reviewed and paid for in accordance with relevant policies
• Review customer contracts to ensure timely and accurate invoicing and proper application of ASC 606 for revenue recognition
• Facilitate the adoption of new accounting policies and updates to existing policies
• Prepare financial statements and other records in accordance with U.S. GAAP
• Lead the optimization of existing processes and procedures within the accounting team 
• Facilitate payroll processing for the company and subsidiaries
• Support cross-functional teams to optimize operating activities and facilitate strong information flow

Qualifications

• Bachelor’s degree in accounting, finance or business
• 2 or more years of relevant work experience in accounting or auditing
• Strong knowledge of general accounting principles (U.S. GAAP)
• Strong knowledge of Excel and other Microsoft Office applications
• Ability to communicate clearly and effectively with internal and external stakeholders
• Ability to be an effective individual contributor by planning, executing and delivering projects in a timely manner

Preferred Qualifications

• Experience working as an auditor at a Big 4 Public Accounting Firm
• Experience with financial statement audits
• Experience with an IPO process
• Experience with internal controls
• Active CPA license (or actively working towards attainment)

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $100,000–$110,000 Base + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

ABOUT THE ROLE

The Sr. Manager, Brand & Integrated Campaigns is a brand-new role at Cresta. Your job will be to tell our story in creative ways that break through the noise. Part storyteller, part creative driver, and part brand, ad, and integrated campaign strategist, it is your job to leverage all of the cool things happening at Cresta to increase brand awareness, reputation, and growth.

You’ll work within a highly talented and creative Marketing organization to dream up, create, and execute on breakthrough campaigns incorporating video, visual, written, and social media content as well as out-of-home advertising. In partnership with the Head of Communications and the CMO, your job is to “own the narrative.”

The right candidate will bring their own vision to this high-impact, high-ownership role. This job is perfect for a multi-talented creative thinker who is up for a challenge.

RESPONSIBILITIES

• Design and drive integrated campaigns across social, digital, out-of-home, and events incorporating video, visual, audio, and written media
• Bring your experience leading highly visible brand campaigns to the role to help Cresta break through the noise with clarity and purpose
• Constantly dream up new storylines and creative tactics to get them in front of our audiences
• Partner across Communications, Content Marketing, Creative, Demand Generation, Field Marketing, and Product Marketing, and executive leadership to produce world-class strategies and content and bring them to market
• Constantly mine Cresta to uncover that next great untold story

QUALIFICATIONS

• 5+ years experience in brand/integrated marketing, advertising, or creative strategy, including at least 1 year in enterprise tech.
• Experience executing complex multi-modal campaigns at top-tier organizations: show us your portfolio!
• Have worked on high-visibility brand and advertising campaigns for a B2B brand
• Experience driving messaging and storytelling for a fast-growing company
• Messaging excellence: you can communicate complex ideas simply
• Creative mindset: you are full of ideas and are savvy about what works on social media, video and static advertising including out-of-home, and in written media
• Detail-oriented: you care about your ideas being well executed
• Highly collaborative & self-directed: you know how to get things done
• Comfortable working with senior executives and pushing them outside of their comfort zone
• Coachable, resilient, and highly motivated to drive outcomes
• San Francisco Bay Area or New York City preferred; willing to work in the office a minimum of 2x per week

Preferred Qualifications

• Experience marketing software or AI products
• Video production capabilities
• B2C campaign experience

PERKS & BENEFITS

• Medical, dental, and vision plans that are designed to fit you and your family’s needs.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Monthly gym & phone allowance
• Work from home office stipend to help you succeed in a remote environment.
• Lunches and dinners included for in-office employees via Grubhub 

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $140K - $180K + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You’ll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
• System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
• Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
• Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.

What We're Looking For:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
• Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
• AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
• AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
• Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
• Communication: Excellent communication and project management skills.
• Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
• Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You’ll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
• System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
• Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
• Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.

What We're Looking For:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
• Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
• AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
• AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
• Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
• Communication: Excellent communication and project management skills.
• Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
• Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta: 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Base Salary Range: $185,000–$235,000 + Annual Bonus & Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You’ll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
• System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
• Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
• Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.

What We're Looking For:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
• Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
• AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
• AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
• Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
• Communication: Excellent communication and project management skills.
• Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
• Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Perks & Benefits:

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Paid parental leave to support you and your family
• Monthly Health & Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees 
• PTO: 3 weeks in Canada 

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai