About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary 
Location: India, Payoneer office
Hybrid
Full-time

We’re looking for a motivated, detail-oriented junior professional to own the day-to-day operations behind our pricing and packaging processes. In this role, you will consolidate work that is currently distributed across teams and regions and manage it end to end—handling requests, validating inputs, coordinating approvals, governance checks, ensuring accurate setup and timely delivery. You will also use analytics to track progress and performance, monitor key trends, and share insights that help us improve execution and scale.

This is a strong entry point into Payoneer’s Pricing team and the broader high-tech environment—ideal for someone eager to learn, comfortable with hands-on execution, and excited to grow as we scale the function and automate over time.

What you’ll do

• Own the day-to-day pricing and packaging operational flow from start to finish
• Be the main point of contact for GTM operational requests related to pricing, packages, and commercial agreements
• Collect and validate inputs (customer details, deal terms, required fields), ensuring nothing is missing
• Coordinate approvals and governance checks based on defined policies and process standards
• Manage agreement and contract workflow coordination, including version control and readiness for signature
• Work closely with Sales, Customer Success, Deal Desk, Salesforce Admins, and configuration teams to unblock issues and keep work moving
• Ensure accurate setup and configuration in systems and tools, followed by final quality checks

• Use analytics to track package performance and adoption by segment and region (e.g., win rate, ARR, NRR), and share insights to improve execution and the offering.

• Document manual steps and recurring issues to help simplify the work and prepare for automation
• Preform analytical analysis on package financial impact customer base ,service adoption such as win rate , ARR, NRR LTV, winning use cane revenue and more

Who you are

• 1–3 years of experience in revenue/business/ sales operations, operations, analytics or a related field
• Comfortable working with data and analytics tools (Excel, Google Sheets, Looker or similar)
• Experience with Salesforce, contract management, or pricing/configuration tools is a plus
• Highly organized with a strong attention to detail and a drive to bring structure to ambiguous situations
• A team player who enjoys cross-functional collaboration and can work effectively across multiple regions and stakeholder groups
• Proactive, self-motivated, and genuinely excited to get your hands dirty and build something
• Eager to grow in a high-tech environment ,this is a great entry-level opportunity for the right candidate

#LI-ST3

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Continuously improve

Always striving for a higher standard than our last.

Do it. Own it.

Being fearlessly accountable in everything we do.

Build each other up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, click now to apply.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

About the Skuad Acquisition
Back in August 2024, Payoneer acquired Skuad. Skuad's expertise helps businesses in over 160 countries navigate complex challenges such as international payroll, remote onboarding, and regulatory compliance. This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM).

This role will be part of our WFM business unit.

Role summary:

On-site
Full-time

We are looking for an experienced Global Procurement Manager – Employee Benefits to lead the setup and implementation of employee benefits across the globe. This role will focus on enabling new benefits, ensuring compliance, managing governance frameworks, and acting as an escalation point for complex benefits matters.

Key benefit areas include insurance, company-issued devices, co-working spaces, meal and other vouchers, car lease, background verification, and medical checks/health & safety programs.

This position will play a critical role in building scalable frameworks for global benefits delivery, ensuring consistent execution and alignment across countries

What you’ll do:

Global Benefits Enablement & Governance-

• Lead the implementation and setup of new benefits programs across multiple countries, covering health and life insurance, devices, co-working spaces, vouchers, and related offerings.
• Research and benchmark local market practices to design compliant, competitive, and cost-efficient benefits packages.
• Partner with HR Operations, Legal, Finance, and Payroll teams to operationalise benefits programs and ensure smooth rollouts.
• Develop and maintain standardised processes, documentation, and governance frameworks to support scalable and efficient global benefits management.
• Be responsible for end-to-end vendor/partner management, including onboarding, negotiation, contracting, invoicing, payments, and vendor reviews.

Escalation Management & Cross-Functional Collaboration-

• Act as the escalation point for complex or critical benefits-related queries, exceptions, or compliance issues.
• Collaborate with HR Operations on enrolment, de-enrolment, and vendor coordination, providing subject-matter expertise and guidance.
• Oversee vendor performance, vendor contracts, renewals, and benefit structures to maintain policy consistency and legal compliance.
• Provide structured recommendations and insights to leadership on program design, effectiveness, and improvement opportunities.

Reporting & Insights- 

• Monitor benefit utilisation, spend trends, and vendor performance to identify risks or optimisation opportunities.
• Prepare reports and insights for leadership on country-wise benefits of performance, compliance status, and upcoming renewals.

Who you are:

• 5+ years of experience in procurement, vendor management, partnerships, global benefits, or related fields.
• Strong understanding of international benefits, insurance programs, and compliance frameworks is a plus.
• Excellent analytical, problem-solving and communication skills.
• Proficiency in Microsoft Office Suite and AI tools like Copilot, ChatGPT, Claude, etc. (good to have)
• Ability to collaborate cross-functionally and operate independently in a global, fast-paced environment.
• High attention to detail with strong project management and organisational abilities.
• Agility, Speed of execution, and likeness to thrive in high growth environment as attributes for a candidate. We are like that :)

KA-Senior  Customer Success Manager

Role summary –As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer’s solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer’s products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer’s market growth in China.

Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei

On-site
Full time

What you’ll do

Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.

• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
• Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
• Review and propose process improvement that drive client and market penetration.
• Build business success stories and case studies.
• Maintaining all information of customer activity within CRM platform.
• Maintain and exceed country targets in areas of # of clients from our direct business.

Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.

• Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team.
• Develop long-term strategic relationships with key stakeholders.
• Draft various business reports.
• strong business growth and sales capabilities.
• Independently own large, impactful customer strategy work end-to-end ；And can obtain growth opportunities for customers
• Work with internal teams, customers, and partners across the globe.
• Develop insights required to drive breakthrough success ；Can clearly develop regional customer strategy plans.
• High capability to solve issue that require cross functional collaboration.
• Work with clients to prove the underlying thesis of your strategy work ，Always maintain good communication and cooperative relationships with your clients
• Capable of project management ；Collaborate with internal teams to drive cross-company execution
• Strong structured reporting ability ；Clearly articulate the opportunities and directions you see to your leader

Who you are

• A Bachelor's degree, preferably in business or communications
• Native Mandarin with high level of English communications
• 5+ years of account management, business development or other relevant experience
• 8+ years of experience in selling complex solutions to corporate level clients – SME in Greater China
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
• Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
• Strong written and verbal communication skills
• Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Track record of meeting and exceeding business established goals
• Ability to make decisions in a changing environment, anticipate future needs and drive results.
• High level of organization and focus and ability to work under pressure
• Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
• Project management experience– Batch resolution of customer issues ，Manage most of your clients in bulk using project management methods, with strategic approaches and experience in winning market share for potential large clients
• Experience using salesforce.com or a similar CRM system
• Experience in the Payments or Banking industry or finance and tax
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

Role Summary

As a Global Payments Strategist at Payoneer, you will play a critical role in supporting the company’s global licensing strategy, regulatory initiatives, and product expansion by ensuring that end-to-end fund movements are accurately documented, regulator-ready, and aligned with evolving compliance requirements. You will act as a strategic partner across Product, Treasury, Legal, Compliance, and Operations, maintaining a centralized view of how funds move across licensed entities, products, banking partners, and payment corridors.

This role owns the documentation and ongoing maintenance of Payoneer’s global funds flow framework, including safeguarding models, legal ownership of funds, and intercompany settlement structures. You will support licensing activities, regulatory reviews, audits, and banking partner due diligence by delivering clear, consistent, and defensible documentation across a highly dynamic and global payments ecosystem.

What You’ll Do

• Analyze, document, and maintain end-to-end funds flows across licensed entities, products, and banking partners using clear process diagrams and supporting narratives.
• Clearly articulate legal ownership of funds, applicable safeguarding or client money treatment, responsible regulated entities, and key risk and control points throughout the payment lifecycle.
• Support new license applications, regulatory change notifications, supervisory reviews, audits, and banking partner due diligence requests with regulator-ready documentation.
• Partner cross-functionally with Product, Treasury, Legal, Compliance, and Operations teams to assess and document new products, payment rails, and enhancements to existing flows.
• Document and support intercompany funding, settlement, and liquidity structures, ensuring alignment with contractual arrangements and regulatory expectations.
• Contribute to board-level, audit, regulatory, and banking partner materials by preparing structured and comprehensive funds flow documentation.
• Act as a subject matter expert on funds flow design and documentation, bringing a strong regulatory, operational risk, and audit-focused mindset.
• Maintain and continuously improve Payoneer’s global funds flow framework as products, corridors, banking partners, and regulatory requirements evolve.
• Support initiatives related to emerging payment models, including stablecoin-based settlement and funding structures.
• Drive consistency, governance, and quality standards across all funds flow documentation and related processes.

Who You Are

• You have 5+ years of experience in payments, fintech, banking, or another regulated financial services environment.
• Strong understanding of end-to-end funds flows, safeguarding and/or client money concepts, and complex cross-border payment services.
• Proven ability to translate complex operational and technical processes into clear written and visual documentation suitable for regulators, auditors, and banking partners.
• Experience supporting licensing activities, regulatory change initiatives, supervisory reviews, or audits within regulated environments.
• Familiarity with regulatory frameworks such as EMI, AFSL, MAS, PSD2, or similar global financial regulations is highly preferred.
• Highly detail-oriented and structured, with the ability to manage complex projects independently and operate effectively in high-accountability environments.
• Strong written and verbal communication skills, with the ability to engage effectively with senior stakeholders across multiple functions and geographies.
• Comfortable navigating evolving regulatory landscapes and fast-paced global payments environments.

#LI-FD1

Role summary -

Hybrid
Full-time

We’re looking for a Team Leader who is a tech-enthusiast with a drive for excellence, and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment.

What you’ll do

• Collaborate closely with Product, Design/UX, DevOps, and other R&D teams
• Lead an autonomous team of software engineers who are working closely with product management for achieving business goals
• Put special focus on developing the team 
• Provide technical authority to your team by demonstrating a hands-on leadership style
• Be responsible for the overall design, development, architecture, code quality, and production environment deployment of your team

Who you are -

• S. in computer science or equivalent
• 5 + years of experience as a server side developer, all the way from DB to UI (using C#  – a must!, REST APIs, and asynchronous communication with Queues/Streams)
• 3+ years of experience with advance SQL (MSSQL/Oracle/MySql/PostgreSQL etc.)
• 2+ years of managerial experience – a must!  
• Broad knowledge of OOP and design patterns
• Team player attitude and mentality
• Experienced and passionate about managing and growing people
• Experience in engineering best practices (code-reviews, testing coverage, agile methodologies)
• Ambitious and eager to learn new things

What could set you apart

• Experience with frontend technologies like Angular, React
• Experience with messaging queues or streams such as RabbitMQ/SQS/Kafka
• Experience with Redis or alike
• Experience with ORM such as Entity Framework
• Experience with Microservices
• Experience in building SaaS platforms in a cloud-based environment

#LI-CD1

Hybrid

Full-time

Role Summary:

As a Sales Development Representative (SDR), you’ll be on the frontlines of our expansion across Latin America—helping businesses of all sizes solve key financial and operational challenges through Payoneer’s portfolio of global payment and financial services. You’ll identify and engage high-potential prospects, collaborate with Account Executives and Marketing to grow pipeline, and play a key role in expanding our reach across the region.

What You’ll Do

Pipeline Creation & Market Engagement

• Research and identify ideal customer profiles (ICPs) by industry, geography, and financial needs.
• Launch and optimize multi-channel outbound campaigns (calls, LinkedIn, email, video) based on intent signals, regional insights, and buyer personas.
• Tailor messaging for different use cases—cross-border payments, Workforce Management, FX management, capital solutions, cards, and beyond.

Qualify & Educate Prospects

• Conduct discovery calls to explore business models, payment challenges, cash flow needs, and growth goals.
• Position Payoneer’s value proposition based on regional context and competitor landscape.
• Surface opportunities, handle objections, and book qualified meetings for Business Development Managers -BDs- and/or Partnership Managers.

Cross-Functional Collaboration 

• Work closely with Marketing to align campaigns with local trends and lead sources.
• Partner with Sales, Customer Success and Marketing to ensure seamless lead handoff, messaging consistency and nurturing.
• Share prospect feedback with Product, Legal, and Operations to inform roadmap and go-to-market priorities.

What Predicts Success in This Role

• You’re insight-driven: You don’t just pitch—you uncover real needs and connect the dots.
• You’re resilient: Rejection doesn’t slow you down; it motivates you to improve.
• You’re strategic: You tailor outreach by buyer role, region, and product interest.
• You’re curious and coachable: You seek to master our solutions and customer use cases.
• You’re collaborative: You thrive in a team-focused, fast-moving environment.

Success Metrics

• Weekly/monthly qualified pipeline generated
• Conversion rate from outbound efforts to qualified meetings
• Ramp time to full productivity (quota attainment)
• Call/email effectiveness (reply, connect, and booking rates)
• Account insights shared with Sales and Marketing

Who you are

• 2–4 years in an SDR/BDR role (preferably in fintech, SaaS, or B2B financial services).
• Track record of exceeding KPIs for outbound pipeline generation and qualified meetings booked.
• Experience working with SMBs, exporters, digital platforms, or financial decision-makers.
• Proficiency with outbound tools (Salesloft/Outreach, LinkedIn Navigator, Aircall, Salesforce).
• Native or fluent Portuguese or Spanish. Strong English required for internal communication.
• Based in CDMX, Mexico.

#LI-AB4

Role Summery

The QA Analyst is responsible for ensuring the quality, accuracy, and regulatory compliance of AML investigations, with a strong focus on Suspicious Activity Reports (SARs). This role ensures that investigative outputs meet internal standards and regulatory expectations, with clear reasoning, well-supported findings, and actionable recommendations. The QA Analyst also contributes to improving control frameworks and identifying risks across AML and broader compliance processes.

What You’ll Do

• Conduct quality assurance reviews of AML investigations and SARs, assessing accuracy, completeness, timeliness, and compliance with internal and regulatory standards.
• Evaluate whether investigative findings, suspicion rationale, and conclusions are clearly articulated and supported by sufficient evidence and risk indicators.
• Prepare and deliver structured QA reports, clearly documenting findings, observations, risks, and actionable recommendations.
• Identify trends, recurring issues, and potential control gaps across SARs and casework, escalating material risks where appropriate.
• Support the development and refinement of QA frameworks, scorecards, and calibration processes to ensure consistency and regulatory alignment (e.g., FinCEN expectations).
• Perform QA testing across additional compliance areas such as KYC, onboarding, transaction monitoring, and sanctions screening as needed.

Who You Are

• Strong understanding of AML regulations and SAR requirements, with hands-on experience in SAR writing and/or SAR quality assurance review.
• Skilled at assessing investigative quality, including identifying gaps in logic, insufficient evidence, and unsupported conclusions.
• Experience across multiple compliance domains (e.g., transaction monitoring, KYC/onboarding, sanctions), or ability to quickly adapt QA methodologies to new areas.
• Strong analytical and critical thinking skills, with a risk-based approach to identifying issues and control weaknesses.
• Excellent written communication skills, with the ability to produce clear, structured QA reports with well-supported findings and recommendations.
• High attention to detail and consistency in applying QA frameworks, scorecards, and calibration standards.
• Strong communicator, able to present QA findings and thematic insights to stakeholders and management to support decision-making and remediation.

#LI-AG3

We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations.

This role will be based in our London office

What you’ll do:

· Deliver on company’s KPIs for managed accounts which include annual retention objectives and growth objectives

· Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding client’s strategic initiatives and decision-making process.

· Maintain and grow revenue through strategic business plan creation, consultative selling, and development of upsell and cross-sell opportunities

· Negotiate contract extensions, pricing, and work collaboratively with internal stakeholders to execute on revenue goals and objectives

· Interpret data (market data, competitive data, proprietary data, and client supplied data) to include in data-driven decision-making process and to create a clear view on status of client

· Conduct business reviews with clients to track against both Payoneer and clients KPIs and prioritize plans to achieve objectives.

· Identify potential new products/services and supply inputs to product and R&D teams to place on roadmap to serve clients with a long-term view

· Support close collaboration between Enterprise Client Success, Sales, Legal, Finance, Marketing, Innovation and Product Managers to develop solutions and advice (e.g. legal/regulatory)

· Be a steward to resolve operational issues that may be affecting the client by working with technical teams to drive resolution on behalf of client.

What we’re looking for:

· 5+ years of experience in a client-facing role in high growth technology firms, payments firm, fintech space or in a financial institution

· Ability to work with all teams, including sales/bd, finance, marketing, risk, customer care, legal, product, professional services and compliance

· Expert communicator who is motivated to own all aspects of the client relationship and be the client’s advocate within Payoneer

· Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals

· Business planning and commercial management skills

· Proactive, value-based relationship-building skills

· Data-driven and analytical mindset

· Successful track records of achieving commercial targets

· Able to travel to clients.

#LI-AG3

Role summary

We currently have an exciting and highly impactful opportunity for an Enterprise Center of Excellence Manager to join our Go to Market organization, owning strategic operations & change management needs for Payoneer’s global marketplace business. This role directly reports to the Director of Market Development of Global Enterprise.

We are seeking a strategic and operational leader to operate our Center of Excellence (CoE) within a fast-scaling SaaS fintech environment. This role will drive structured change management, lead cross-functional strategic initiatives, and proactively align regulatory and operational changes (e.g., new licenses, registration processes, KYC/KYB requirements) across the enterprise organization.

The ideal candidate combines regulatory fluency, enterprise SaaS expertise, and strong program leadership to ensure scalable, compliant, and customer-centric growth.

This role will be based in Tel Aviv District, Israel.

What you’ll do

Strategic Leadership & Governance

• Translate company strategy into scalable operating frameworks, playbooks, and governance models
• Establish and evolve CoE standards, best practices, and performance metrics
• Prioritize strategic initiatives based on business value, regulatory impact, and operational feasibility
• Design clear ownership models to ensure accountability and alignment

Change Management & Organizational Alignment

• Lead structured change management across enterprise teams
• Conduct stakeholder mapping, impact assessments, and adoption planning
• Align Product, Engineering, Legal, Compliance, Operations, and Commercial teams on major changes
• Drive executive communication and decision-making processes

Regulatory & Operational Alignment

• Proactively coordinate new licenses, regulatory requirements, and registration/KYC updates across teams
• Ensure regulatory changes are translated into operational and customer-facing processes
• Anticipate downstream impacts and manage cross-functional dependencies

Program Execution & Performance Tracking

• Own end-to-end delivery of high-impact strategic initiatives
• Establish KPIs, milestones, risk logs, and reporting mechanisms
• Convert ambiguity into structured plans and measurable outcomes
• Drive continuous improvement in onboarding, compliance, and operational workflows

Who you are

• Bachelor's degree in Business, Finance, or related field; MBA preferred
• 8+ years of experience in fintech, enterprise SaaS or regulated financial services
• Demonstrated ability to lead cross-functional initiatives in complex organizations
• Experience building scalable processes, governance models, or Centers of Excellence
• Strategic thinking with a hands-on, execution-oriented approach
• Strong communication skills and ability to lead initiatives that include senior leaders
• Proactive and self-motivated that can work autonomously

 Advantages

• Experience of working in a global company and has collaborated with teams in different time zones
• Experience in a Tech company/SaaS/bank/consulting

#LI-MI1

About the Role

We are seeking a highly analytical and strategic professional candidate to join Payoneer. This role is critical in driving our APAC + China regions’ expansion and operational excellence to streamline the entire ops process.

The ideal candidate possesses a unique blend of top-tier strategic thinking and hands-on data analysis. To ensure seamless collaboration with local partners and stakeholders, fluency in either Japanese or Vietnamese is a mandatory requirement for this position.

Key Responsibilities

• Collaborate and track the development of GTM strategies for new features and products tailored to APAC market. Able to design a localized process to seamless the CX.
• Able to utilize data analysis to identify potential opportunities and optimize the funnel for operation team to meet customer expectations.
• Monitor competitive landscapes, and business trend in the APAC digital markets. Translate local nuances into global product requirements.
• Work closely with GTM, product, and local operations teams to ensure strategic initiatives are executed effectively.
• Evaluate potential partners in the payment industry, leading strategic discussions and contributing to deal negotiation with vendors.

Qualifications

• Finance/Economics Bachelor/Master’s degree. Minimum 5+ years of work experience in payment/consulting/e-commerce companies
• Fluent in English and either Japanese or Vietnamese (both written and spoken) to effectively manage local stakeholders.
• Deep understanding of APAC local business, and regulatory nuances
• Professional experience in leading cross function programs to improve customer experience with business tactical initiatives
• Strong data analysis skill is a plus.

Role Summary

Location: US Remote (based in Tampa, Florida).

Remote

Full-time

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!

Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.

What you’ll do:

Be the face of Payoneer to support new SMB customers on their Payoneer onboarding journey:

• Drive new accounts approval & identify additional revenue opportunities with our new customers at scale
• Build & maintain programmatic email cadences to schedule initial consultations within large inbound lead funnel.
• Gain a deep understanding of customer international AP/AR flows and generate interest in any relevant products in the Payoneer financial & HR product stack.
• Partner with Sales, marketing and product colleagues to drive new business growth in key verticals such as e-commerce, IT services, BPOs, and more.
• Work with customer service to ensure a frictionless experience for new customer onboarding.
• Analyze customer trends and behavior to identify opportunities for scalable outreach and execute test-and-learn projects. Be the voice of the customer within the Payoneer ecosystem.
• Collaborate with cross functional teams such as Marketing, Partnerships, Operations to support new acquisition initiatives.
• Proactively share feedback, insights and ideas in team meetings to contribute towards new business growth.

 Is this you?

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

 For this role you are also:

• Excellent written & spoken communication skills
• Analytical skills – data reviews, pattern recognition, and routine results analysis and r
• Superior organizational skills to stay on track to deliver against targets & deadlines
• High attention to detail to fully understand customer needs
• Ability to learn and retain detailed information about complex topics

Have you done this kind of stuff?

• 2-3+ years of experience engaging with B2B SMB sales/service experience is an advantage
• Working knowledge of Microsoft office – Excel, Word, PowerPoint
• Experience with Salesforce, Gong, Salesloft, or similar tools
• Comfort with working from home policies

 Not a must but a great advantage:

• Experience in payments, fintech, or HR tech
• Fluency in a 2^nd language

#LI-AB4

#LI-REMOTE

Senior Backend Engineer-Cloud Modernization

Role Summary

As a Senior Backend Engineer in the Credit Cards team, you will play a critical role in our Cloud transformation, re-architecting, building, and shipping our next-generation solutions, evolving the systems that power our card offering end-to-end, from card ordering and issuing to transaction processing and lifecycle management.

Location

Herzeliya,Hybrid, Full-time.

What you’ll do

You will be a core member of the Credit Cards engineering team, a high-impact unit responsible for the full card lifecycle, from ordering and issuing to limiting, managing, and monitoring card transactions. The team integrates with third-party payment processors, 3D Secure systems, and MasterCard, ensuring seamless, secure, and high-performance card operations for our customers.

You will lead technical initiatives across card systems, designing, building, and validating robust backend solutions that scale with business needs.

You will work closely with architects, security, product, and operations teams to modernize the existing card systems into a new event-driven architecture, introduce cloud-native patterns. Build it from scratch while ensuring that card business services remain reliable, secure, and performant.

Who you are

You are a seasoned Senior Backend Engineer with deep expertise in backend systems and cloud architectures. You thrive in complex, fast-moving environments and excel at turning ambiguous requirements into concrete, reliable solutions.

You bring strong technical ownership and accountability, balancing long-term architectural thinking with pragmatic delivery. You embrace change, learn quickly, and continuously adapt to new technologies, business needs, and integration challenges with external partners.

You are proactive, curious, and confident in making informed decisions. You influence others through technical excellence and clear communication, collaborating closely with product, architects, security, and operations teams to ensure alignment, adoption, and lasting impact.

Skills you are bringing with you

• 6+ years of experience with backend development, preferably C# and Node.js
• 6+ years of experience with advanced SQL (MSSQL/MySQL/PostgreSQL, etc.)
• 4+ years of experience with NoSQL database, preferably MongoDB
• Experience with building SaaS platforms for cloud-based products, preferably AWS
• Experience with Containers and Kubernetes (K8s), preferably EKS
• Experience with Event-Driven Architecture
• Experience with Message Brokers such as RabbitMQ/SQS/Kafka, preferably Kafka
• Experience with Microservices development
• Experience with AI tools for leveraging team velocity & quality
• B.S. in computer science or equivalent
  
  

  #LI-LF1

Role Summary

As a Senior Tax Manager at Payoneer, you will play a key role in overseeing the company’s global tax compliance and reporting obligations across a multi-jurisdictional environment. You will support Finance, Accounting, Legal, and external advisors by ensuring accurate, timely, and compliant tax reporting. You will act as a strong tax partner, owning tax provision and compliance processes while providing guidance on risk management, planning, and process improvements.

What You’ll Do

• Lead the worldwide income tax provision process (quarterly and annually) in accordance with ASC 740, including ETR analysis, deferred tax calculations, uncertain tax positions, and financial statement disclosures.
• Maintain controls documentation in compliance with SOX requirements.
• Partner with Accounting and FP&A teams to understand financial results, forecasts, and key drivers impacting the tax provision.
• Prepare and review technical tax memoranda related to tax positions and reserves (FIN 48 / FAS 5), including monitoring changes in tax law.
• Manage the accurate and timely filing of U.S. federal, state, and local income tax returns, coordinating with internal stakeholders and external advisors.
• Oversee transfer pricing documentation updates and collaborate with internal teams and external advisors.
• Support Pillar 2 / global minimum tax analysis and implementation.
• Coordinate Country-by-Country Reporting (CbCR) requirements with internal stakeholders and external advisors.
• Act as the primary point of contact for internal teams (Finance, Legal) and external advisors on tax compliance and reporting matters.
• Support local controllers with country-specific income tax compliance as needed.
• Drive continuous improvement of tax provision and compliance processes, including documentation, templates, and timelines.
• Mentor and review work prepared by junior team members where applicable.

Who You Are

• You have 7+ years of progressive tax experience, including public accounting (Big 4 or top national firm) and/or multinational corporate tax.
• CPA certification is required; MST or equivalent advanced degree is preferred.
• Strong expertise in ASC 740 tax accounting and U.S. international tax; public company experience is preferred.
• Demonstrated ability to manage complex processes independently and operate effectively in a multi-workstream environment.
• Strong written and verbal communication skills, with the ability to clearly explain complex tax matters to a range of stakeholders.
• Experience collaborating with global finance teams and managing relationships with external advisors.
• High level of integrity, reliability, and ownership with a strong service-oriented mindset.

What we offer:

• Discounted medical, dental, and vision insurance (coverage starts on day one) HSA and FSA
• 401K with employer match
• Employee Stock Purchase Plan (ESPP)
• Fitness/Wellness reimbursement
• Generous PTO, paid holidays, and parental leave
• Learning and development opportunities
• Flexible work from home schedule
• Volunteer activities
• Fun office culture with supportive leadership

Role Summary

As a Partnerships Manager, EMEA at Payoneer Workforce Management (WFM), you will play a critical role in building and scaling our partner ecosystem across the region. As the first partnerships hire for WFM in EMEA, you will lead the development of strategic relationships that drive revenue growth, partner success, and market expansion. You will work cross-functionally with Sales and global partnerships teams to turn partnerships into a key growth engine for the business.

What You’ll Do

• Identify, develop, and close strategic partnerships with EOR resellers, corporate secretarial firms (ISP/CSP), recruiters, and the PE/VC ecosystem across EMEA.
• Drive partner activation by enabling partners to successfully refer clients or resell Payoneer WFM solutions.
• Manage and optimize partner referral processes to ensure seamless collaboration and conversion.
• Plan and execute co-marketing initiatives, including webinars, events, email campaigns, and content partnerships.
• Collaborate closely with EMEA Sales and Account Executives to convert partner referrals into revenue-generating deals.
• Build and refine scalable operational and commercial frameworks for partner success.
• Work cross-functionally with internal teams to align on partner strategy and execution.

Who You Are

• You have 5+ years of experience in partnerships, sales and strategic business development.
• Proven ability to independently build and close partnership deals.
• Experience working with financial institutions and navigating risk and compliance considerations.
• Strong analytical mindset with the ability to design and optimize partner processes.
• Excellent relationship management skills, with experience engaging founders and senior executives.
• Self-motivated, detail-oriented, and comfortable operating in fast-paced, ambiguous environments.
• Deep understanding of EMEA’s professional services, venture, and tech ecosystems.
• Background in fintech or HR tech (preferably EOR)
• Experience in high-growth startups or SME-focused businesses — an advantage.

#LI-FD1

Senior AI-Native Software Engineer

Role summary

You will join a high-impact AI engineering team within R&D, owning problems end-to-end — from understanding the business need, through architecture and implementation, to production monitoring. This is a new way of working at Payoneer: you'll work directly with business stakeholders, ship AI-driven capabilities at speed, and help define the methodology as we build it.

As a member of the AI Foundations organization, you will lead best practices, champion early adoption of new technologies, and influence the direction of our R&D guild — building and shipping cutting-edge agentic applications that deliver seamless experiences to our users.

Location

Hybrid — Herzliya, Israel

Full-time

What you'll do

• Own the full development loopunderstand the business problem, define the solution, architect it, build it, ship it, and monitor it in production
• Use AI as your primary development tool, achieving in a day what used to take a team a week
• Collaborate with your team and business stakeholders to define decision logic, risk thresholds, and success metrics
• Design and build evaluation frameworks as part of every solution you don't ship what you can't measure
• Own production readiness monitoring, alerting, and observability go in on day one
• Contribute to shaping team practices, tooling, and engineering standards across the pod
• Decompose business problems into agentic workflows, orchestrated flows, and reusable capabilities.

Who you are

• 5+ years of software engineering experience, building and operating production systems
• Hands-on experience with AI/ML systems in production not just prototyping, but shipping, monitoring, and iterating
• Genuine fluency with AI-powered development tools you use them daily to move faster
• Experience designing agentic architectures: orchestration, multi-step workflows, RAG pipelines, fallback and error handling
• Strong evaluation instincts you define metrics, build test sets, and validate before shipping
• Comfortable across the full stack you move between prompt engineering, backend services, data pipelines, and infrastructure as needed
• High degree of independence you lead work from problem definition to production without waiting for detailed specs
• Excellent communication you flag risks early, give direct feedback, and collaborate openly Fintech or regulated-environment experience is an advantage

#LI-LF1

Role summary - We are seeking a Senior Product Manager to join our Commercial Products domain, taking ownership of one of Payoneer’s most critical products: Global Receiving Accounts.
You will work closely with cross-functional teams to define and execute the product strategy, ensuring our offerings deliver maximum value and impact. This role combines strategic thinking, customer empathy, and data-driven decision-making, all in a highly collaborative, global environment.

Location: Israel
Employment type: Full-time

What you’ll do

• Own the domain end-to-end: Define and drive the product strategy for Global Receiving Accounts.
• Set the vision, build the roadmap, and make prioritization calls that balance customer impact, business value, and technical feasibility. 
• Lead a dedicated engineering team, set direction, remove blockers, and make sure the team is building the right things.
• Navigate complex stakeholder landscapes: Partner closely with product, engineering, UX, risk, compliance, business development, operations, and commercial teams across multiple locations.
•  Align diverse stakeholders around a shared direction.
• Scale the product globally: Expand into new markets, currencies, and payment corridors. Navigate the complexity of cross-border payments, local banking rails, and regional regulatory requirements.
• Drive growth and monetization: Identify levers to improve activation, adoption, and revenue. Build hypotheses, run experiments, and use data to optimize the product’s commercial performance.
• Communicate with clarity: Present strategy and progress to senior leadership. Translate complex technical and regulatory topics into clear narratives that drive decisions across the organization.

Who you are

• 5+ years of product management experience, with meaningful time spent in fintech, payments, or financial services.
• Deep understanding of cross-border payments, FX, banking rails, or global account infrastructure.
•  Experience with receiving accounts, virtual IBANs, or multi-currency wallets is a plus.
• A track record of owning a product domain and driving measurable business outcomes (not just shipping features).
• Proven ability to manage complex stakeholder environments—aligning engineering, business, risk, compliance, and leadership teams around a shared plan, often across geographies and time zones.
• Strong analytical skills: You form hypotheses, dig into data, and let evidence guide your decisions.
• Ability to operate independently: You don’t wait for direction—you identify what matters and go after it.
• Excellent communication skills, with a talent for translating complex topics into clear, actionable narratives.

Role summary:

We are seeking a seasoned and execution driven VP, head of data platform to lead all the R&D tracks of the Data and Analytics organization in Payoneer. This role focuses on leading a complex data engineering organization at scale, driving delivery, operational excellence and cross-company enablement through world-class data platforms and tools.

This leader will serve as the engineering owner of our data platform, managing multiple data infra, data engineering and BI development teams, overseeing extensive resources, and ensuring the delivery of high-quality, scalable, and reliable data products and services. This position requires a strong technical background combined with exceptional leadership, strategic thinking, and cross-functional collaboration skills.

He will also act as a key stakeholder in defining the architecture and strategic direction of our data infrastructure, pipelines, AI/ML infra and platforms to support the company's rapid growth and evolving business needs.

Hybrid 

Full-time



What you’ll do: 

• Lead and manage the entire data platform, including:
• Real-Time Data & Streaming Infrastructure: Introduce and engineer robust data streaming infrastructures (e.g., using Kafka, Pub/Sub, Dataflow) to enable near-real-time data ingestion and scalable low-latency data serving, unlocking advanced analytics and critical use cases.
• Data engineering teams responsible for the data ingestion, transformation and delivery pipelines
• BI infra and development teams owning the cross-company consumption layer, including BI tools, BI data layers and dashboards
• Serve as the operational and delivery lead across the data platform, ensuring strong project execution, roadmap alignment and measurable business impact
• Data Engineering & Architecture Oversight: Lead the design, development, and evolution of scalable data platforms, encompassing data lakes, data warehouses, and advanced data products, ensuring they meet performance, reliability, and business requirements.
• Operational Excellence & Reliability: Establish and drive engineering operational excellence processes across data engineering, significantly improving data quality, availability, and system reliability. Implement frameworks for proactive monitoring, alerting, and incident management, reducing major incidents and ensuring continuous visibility into data flows.
• Advanced Data Observability: Integrate and leverage cutting-edge data observability solutions (e.g., Monte Carlo) to provide comprehensive visibility into data pipelines, enabling proactive detection and resolution of anomalies.
• Cross-functional Collaboration & Stakeholder Management: Collaborate extensively with product, analytics, business, and infrastructure teams to align data strategies with overarching business priorities, ensuring the delivery of high-quality data products that meet diverse user needs.
• Innovation & Technology Adoption: Stay abreast of the latest data, cloud, and AI trends, driving the evaluation and adoption of modern cloud-native technologies to continuously improve platform capabilities and future-proof the ecosystem.
• Leadership & Team Growth: Lead, mentor, and grow a large team of data engineers, fostering a culture of technical excellence, continuous learning, and agile methodologies. Oversee budget management and drive talent development within the team.
• Data Governance & Quality: Oversee the implementation of standards for data quality, data integrity tools, governance, privacy, and regulatory compliance across the data ecosystem.

Who you are? 

• Extensive Experience: 15+ years of progressive experience in the software industry, with a significant portion in data engineering, data platform design, and leadership roles.
• 5+ in senior R&D or VP-level roles, managing large cross-functional teams. Proven experience in leading and managing large engineering teams (e.g., 30-40+ engineers) and overseeing large budgets. 
• Deep Technical Expertise- 
• Profound knowledge of modern cloud data platforms such as GCP, BigQuery, Snowflake, Databricks, Redshift, and Bigtable.
• Hands-on experience with ETL/ELT tools and frameworks (e.g., DBT, Dataform, Spark).
• Strong familiarity with real-time data processing and streaming platforms (e.g., Kafka, Pub/Sub, Flink, Dataflow, Kafka Streams, Storm).
• Experience with data warehousing, data lakes, Hadoop ecosystems (e.g., Cloudera)
• Experience in BI domains tools (e.g., Looker, Tableau, Power BI)
• Familiarity with legacy ecosystem (MySQL, SSRS)
• Experience with containerization and orchestration technologies like Kubernetes and infrastructure-as-code tools like Terraform.
• Operational Excellence: Demonstrated ability to establish and improve operational excellence processes, including proactive monitoring, alerting, incident management, and data observability solutions.
• Strategic & Business Acumen: Strong business acumen and the ability to align technical decisions with strategic business goals.
• Communication & Collaboration: Excellent communication, stakeholder management, and cross-functional collaboration skills to effectively align diverse teams and stakeholders.
• Problem-Solving: Exceptional problem-solving abilities and a creative approach to technical challenges.
• Education: Bachelor of Science degree, preferably in Computer Science or a related technical field.

#LI-Hybrid
#LI-CA1

About the Role:

We’re looking for a team player with excellent interpersonal skills & service oriented. Creative & out of the box thinker. An autodidact, quick, effective and versatile who’s able to change directions in midstream. Independent & Accountable.

What you’ll be spending your time on

• Create and maintain CI/CD pipelines for the company's products
• Building and maintaining high-performance, fault tolerant, scalable ALM system, from Version control, Builds and Deployments to Monitoring and configuration management
• Maintain the application layer of our public cloud and private cloud
• Develop and integrate infrastructure tools in support of our production system
• Automate the Provisioning and configuration of Windows/Linux environments
• Work closely with product, QA, developers and IT/operations departments to streamline their working methods
• As a core member of the team, you will participate in 'On-Call' duties on Payoneer production systems, working in non-conventional hours include weekends and holidays (from time to time)

Have you done this kind of stuff?

• BS degree in computer science, computer engineering, relevant technical discipline or equivalent practical experience
• At least 6 years’ experience as DevOps Engineer
• A minimum of 5 years of exposure running production workloads (AWS, Azure or GCP)
• Microservices architecture & container orchestration (Docker and Kubernetes)
• Experience with CI/CD tools and source control management tools (e.g., Git, Azure DevOps, SonarQube, Artifactory etc...)
• Experience with GitOps (e.g., ArgoCD or Flux)
• Experience with Configuration Managements tools like Chef, Ansible or Puppet
• Proven Scripting capabilities: PowerShell/Bash/Python
• High level Linux OS expertise
• Programming experience skills (C#, NodeJS - advantage)
• Experience managing application servers and web servers
• Strong troubleshooting skills
• Experience with monitoring and logging solutions (e.g. Prometheus, Grafana and ELK)
• Proactive by nature; internal drive for excellence and improvement

Not a must but a great advantage

• Experience in SQL
• Experience with software development and development frameworks
• Experience with event streaming and messaging platforms such as Kafka, RabbitMQ…
• Provisioning and operating NoSQL databases such as MongoDB, Redis, Elasticsearch …
• Knowledge and understanding Storage and Networking

#LI-PG1

Role Summary

We are hiring Senior Engineers who combine solid software engineering fundamentals with proven proficiency in AI-assisted development. This role is designed for engineers who have actively used AI coding tools (such as Cursor, Claude Code, Codex CLI only) for at least one year and can leverage these capabilities to ship higher-quality code faster. You will be embedded in product engineering squads, leading feature development, mentoring junior engineers, and championing AI-first development practices across the team.

What Makes This Role Different

This is not an AI research role - it is a core engineering role for engineers who use AI as a force multiplier. We expect you to:

• Use AI coding assistants daily to accelerate development without sacrificing code quality.
• Critically evaluate AI-generated code for correctness, security vulnerabilities, and maintainability.
• Share best practices for AI-assisted workflows with the broader engineering team.
• Help define team standards for responsible and effective AI tool adoption.

Key Responsibilities

1  Feature Engineering & Delivery

• Design, build, and ship production-quality features across the full stack or within your domain (backend, frontend, platform, or data).
• Leverage AI coding assistants to write, refactor, document, and test end-to-end code efficiently.
• Translate product requirements and technical specifications into clean, maintainable implementations.
• Lead feature squads for medium-complexity initiatives from design through deployment.
• Participate in and drive sprint planning, backlog grooming, and technical estimation sessions.

2  AI-Augmented Development Practices

• Champion the use of AI pair-programming tools (Copilot, Cursor, Claude, etc.) across the engineering org.
• Develop and document internal guidelines for effective AI prompt engineering within coding workflows.
• Conduct training sessions or knowledge-share presentations on maximising productivity with AI tools.
• Critically audit AI-generated code for logic errors, security issues, and performance anti-patterns before merging.
• Stay updated on the latest AI development tooling and evaluate new tools for team adoption.

3  Code Quality & Engineering Excellence

• Write testable, modular, and well-documented code following the team's style guides and design principles.
• Drive test-driven development (TDD) and maintain code coverage targets.
• Perform thorough code reviews with constructive feedback; uphold engineering standards.
• Identify and address technical debt proactively; contribute to architecture improvements.
• Participate in RCA (root cause analysis) for production incidents; implement lasting fixes.

4  Architecture & Technical Design

• Contribute to system design discussions, proposing solutions with appropriate trade-off analysis.
• Create and maintain technical design documents (TDDs), ADRs (Architecture Decision Records), and API contracts.
• Evaluate and adopt relevant third-party libraries, APIs, and SaaS tools with a security-first mindset.
• Collaborate with platform / DevOps teams on observability, CI/CD pipelines, and infrastructure-as-code.

5  Mentoring & Team Growth

• Mentor 1–2 mid-level engineers; conduct regular 1:1 technical coaching sessions.
• Onboard new team members by sharing codebase context, tooling setup, and team practices.
• Contribute to a culture of psychological safety, learning from failures, and continuous improvement.

6  Cross-functional Collaboration

• Work closely with Product Managers, Designers, and Operations to deliver delightful, high-quality user experiences.
• Coordinate with data and AI/ML teams to integrate model endpoints, APIs, and AI features into product surfaces.
• Participate in customer-facing escalations where deep technical expertise is required.

Required Qualifications

1  Education

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Candidates without a degree but with a strong portfolio and demonstrable project history will be considered.

2  Experience

• 3 – 5 years of professional software engineering experience in a product-focused environment.
• Minimum 1 year of active, hands-on experience using AI coding tools in professional work (not just personal projects).
• Track record of shipping production features end-to-end with measurable business impact.

3  Technical Skills — Core Engineering

• Languages: Proficiency in at least one of — Python, TypeScript/JavaScript, Java, Go, or Kotlin.
• Web / API: REST, GraphQL, gRPC; familiarity with microservices and event-driven architectures.
• Databases: SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis, DynamoDB).
• Cloud: AWS, GCP, or Azure — compute, storage, serverless, and managed services.
• DevOps: Docker, Kubernetes, CI/CD (GitHub Actions, Jenkins, CircleCI); IaC basics (Terraform/Pulumi).
• Testing: Unit, integration, and e2e testing frameworks; TDD/BDD familiarity.
• Version Control: Git, branching strategies (GitFlow, trunk-based), PR workflows.

4  AI Tooling Skills (Mandatory)

• Demonstrated proficiency with at least one AI coding assistant (Cursor IDE, Claude Code, Codex CLI).
• Ability to craft effective prompts for code generation, refactoring, debugging, and documentation tasks.
• Experience reviewing and validating AI-generated code for correctness and security.
• Understanding of limitations of LLM-based coding tools (hallucinations, context window, license risks).

5  Nice to Have

• Contributions to open-source projects.
• Experience building or integrating AI/ML features (e.g., calling LLM APIs, embedding models, RAG pipelines).
• Familiarity with agentic coding frameworks (LangChain, LlamaIndex, AutoGen, CrewAI).
• Experience in a startup or scale-up environment with rapid iteration cycles.
• Knowledge of web security (OWASP Top 10, secure coding practices).

Behavioural Competencies

• AI-First Mindset: Naturally reaches for AI tools to accelerate tasks while maintaining engineering rigour.
• Ownership: Takes end-to-end accountability — from design to deployment to monitoring.
• Pragmatism: Balances perfect with shipped; knows when to iterate vs. over-engineer.
• Mentorship: Invests in the growth of peers and junior colleagues.
• Communication: Writes clearly (code comments, docs, Slack) and articulates trade-offs confidently.
• Curiosity: Continuously explores new tools, languages, and architectural patterns.
• Collaboration: Works well in cross-functional squads; builds trust quickly.

We're looking for a Compliance Transformation Manager who will be responsible for driving compliance strategic initiatives across Payoneer’s complex environment that continuously enable business growth. The Compliance Transformation Manager will partner with key cross-functional teams such as Growth and Operations to design and execute projects to completion. In this role, you will have work closely with the Compliance Chief of Staff to help plan and implement large-scale programs as well as improve the department’s operating model.

What you’ll do - Detail the role responsibilities here

• Lead the planning and execution of projects that align with Payoneer’s strategic goals, including both internal department initiatives and company-wide transformations.
• Serve as a central coordination point between Compliance and other departments, ensuring transparency, collaboration, and representation in key organizational efforts.
• Oversee the development and communication of key metrics to support data-informed decision-making and drive accountability across the function.
• Thought partner to the CCO Office, providing insights on process improvements, communication strategy and risk identification.
• Provide high-level reporting, insights, and progress updates, ensuring stakeholders are aligned and informed on priorities, risks, and outcomes.

Who you are - Enter experience and skills needed

• 6+ years of experience with at least 2 years in Program or Project Management
• Hold a Bachelor’s degree
• Ability to work independently with broad guidance, manage multiple priorities, and lead through influence
• Fast learner, with bias for action
• Strong problem solving to drill down to root cause/ deal with ambiguity
• Must be able to effectively communicate across all levels of the organization
• Time management/prioritization, high attention to detail

Role Summary

We are seeking a Lead Engineer, AI Systems to serve as the technical anchor across our AI-augmented engineering organisation. This role bridges our Senior AI Coding Engineers, the AI/ML Developer (SLM Specialist), and the Agentic Systems intern cohort. You will set technical direction, own cross-cutting architectural decisions, and champion the responsible, high-impact adoption of AI-assisted development practices across the entire engineering function.

You will remain hands-on with code while simultaneously shaping how the wider team builds, evaluates, and ships AI-powered products.

Key Responsibilities

1  Technical Vision & Architecture

• Define and own the end-to-end technical architecture for AI Systems — spanning product feature surfaces, model inference APIs, and agentic toolchains.
• Drive Architecture Decision Records (ADRs), system design reviews, and RFC processes across squads.
• Establish standards for integrating SLM/LLM model endpoints into product surfaces built by the Senior Engineering team.
• Evaluate emerging AI infrastructure patterns (RAG, agentic orchestration, vector stores, model serving) and guide adoption decisions.
• Own the technical roadmap for AI tooling, developer productivity, and model integration layers.

2  Cross-Squad Technical Leadership

• Act as the primary technical liaison between the AI/ML Developer (model side) and Senior Engineers (product side), ensuring smooth API contracts, evaluation loops, and deployment handoffs.
• Provide technical direction to Agentic Systems interns, reviewing designs, code, and agentic pipeline implementations.
• Unblock senior engineers on hard architectural or integration challenges that span squad boundaries.
• Run cross-team design reviews, architecture syncs, and engineering guild sessions.

3  AI-Augmented Engineering Excellence

• Define and maintain the organisation’s standards for AI-assisted development — covering context engineering, AI code review protocols, context management, and tool evaluation criteria.
• Maintain and evolve the internal AI tooling playbook (Cursor IDE, Claude Code, Codex CLI, and emerging tools).
• Evaluate new AI coding tools, agentic frameworks (LangChain, LlamaIndex, CrewAI, AutoGen), and developer-productivity platforms; produce adoption recommendations with measured trade-offs.
• Conduct structured audits of AI-generated code across squads for correctness, security, and maintainability.

4  Hands-On Engineering

• Remain an active contributor: own critical-path features, prototype architectural spikes, and build shared infrastructure components used across squads.
• Personally drive resolution of the most complex production incidents and root-cause analyses.
• Review and merge high-impact PRs; maintain the highest code review quality bar on the team.
• Own observability and reliability for AI inference and MLOps integration layers in production.

5  Mentoring & Talent Development

• Mentor Senior Engineers, the AI/ML Developer, and interns through technical coaching, design feedback, and stretch assignments.
• Lead hiring panels and technical interviews; help define and uphold the engineering hiring bar.
• Contribute to onboarding frameworks that embed AI-first practices from day one.
• Model a culture of rigorous experimentation, psychological safety, and continuous improvement.

6  Stakeholder & Product Collaboration

• Partner with the Director of Engineering and Product leadership to translate product strategy into a phased technical roadmap.
• Present architectural proposals and trade-off analyses to engineering leadership and executive stakeholders as required.
• Coordinate with DevOps/Platform teams on GPU/TPU compute provisioning, CI/CD for model pipelines, and cloud cost optimisation.

Required Qualifications

1  Education

• Bachelor’s or Master’s degree in Computer Science, or a related field.
• Candidates without a degree but with a compelling portfolio demonstrating scope and impact at staff/lead level will be considered.

2  Experience

• 6 – 8 years of professional software engineering experience in product-focused environments.
• Minimum 2 years in a formal or de-facto technical lead / staff engineer capacity across multiple squads or systems.
• Minimum 8-12 months of active, hands-on experience with AI coding tools in a professional engineering setting.
• Proven track record of shipping production systems with measurable business impact at scale.
• Demonstrated experience collaborating closely with ML/AI model teams on integration, deployment, and evaluation.

3  Technical Skills — Core Engineering

• Languages: Expert proficiency in at least two of — Python, TypeScript/JavaScript, Go.
• Architecture: Microservices, event-driven systems, API design (REST, GraphQL, gRPC), distributed systems fundamentals.
• Databases: SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis); vector databases (FAISS, Pinecone, Weaviate).
• Cloud: AWS, GCP, or Azure — compute, storage, serverless, managed ML services (SageMaker, Vertex AI).
• DevOps: Docker, Kubernetes, CI/CD (GitHub Actions, Jenkins); IaC (Terraform/Pulumi); observability stacks.
• Testing: TDD/BDD; unit, integration, and e2e frameworks; model evaluation pipelines.

4  AI / ML Integration Skills (Mandatory)

• Demonstrated proficiency with AI coding assistants (Cursor IDE, Claude Code, Codex CLI) in daily professional workflows.
• Experience designing and consuming LLM/SLM inference APIs; understanding of model serving, latency, and cost trade-offs.
• Hands-on familiarity with RAG architectures, vector stores, and retrieval pipelines.
• Ability to define and enforce AI code quality standards across an engineering team.
• Understanding of LLM limitations: hallucinations, context window constraints, prompt injection risks, and licensing considerations.

5  Technical Skills — Nice to Have

• Experience with SLM/LLM training or fine-tuning pipelines (SFT, RLHF, LoRA/QLoRA).
• Familiarity with agentic frameworks (LangChain, LlamaIndex, AutoGen, CrewAI) and multi-step reasoning pipelines.
• Contributions to open-source ML or developer tooling projects.
• Knowledge of OWASP Top 10, secure coding, and AI-specific security risks (prompt injection, model exfiltration).
• Prior experience in a high-growth startup or scale-up environment with rapid iteration cycles.

Behavioural Competencies

• AI-First Mindset: Defaults to AI tools to accelerate work while maintaining rigorous quality standards; actively pushes the team’s AI capability forward.
• Systems Thinking: Sees the full picture — how model outputs, product surfaces, and infrastructure interdepend; anticipates second-order effects of architectural choices.
• Ownership: Takes end-to-end responsibility from design through production; doesn’t hand off problems, solves them.
• Influence Without Authority: Earns trust through technical credibility; drives alignment through persuasion, data, and well-reasoned proposals.
• Communication: Writes clear design docs, ADRs, and post-mortems; articulates complex trade-offs for engineering peers and non-technical stakeholders.
• Mentorship: Actively invests in the growth of engineers at all levels; gives direct, constructive feedback.
• Pragmatism: Balances the ideal with the shipped; knows when to iterate vs. refactor vs. rewrite.
• Curiosity: Continuously explores emerging research, tools, and patterns — and brings those learnings back to the team.

Role Summary

We are looking for a technically strong AI / ML Developer with hands-on expertise in training and fine-tuning Small Language Models (SLMs) and RAG Solutions. The ideal candidate will drive end-to-end AI Solutions — from dataset curation and pre-processing to training, evaluation, and production deployment. You will collaborate closely with product, product engineers, and infrastructure teams to build AI solutions that are efficient, scalable, and business-aligned.

Key Responsibilities

1  Model Design & Training

• Design, train, and fine-tune Small Language Models (SLMs) using frameworks such as PyTorch, TensorFlow, or JAX.
• Conduct experiments with supervised fine-tuning (SFT), reinforcement learning from human feedback (RLHF), and instruction tuning.
• Implement efficient training pipelines leveraging distributed training (DDP, FSDP) across GPU/TPU clusters.
• Perform hyperparameter optimisation, ablation studies, and model selection based on benchmark results.
• Develop and maintain data pipelines for collecting, cleaning, tokenising, and pre-processing large-scale training corpora.

2  Model Evaluation & Quality

• Define and implement evaluation frameworks including perplexity, BLEU, ROUGE, BERTScore, and task-specific benchmarks.
• Conduct red-teaming, bias analysis, and safety evaluations to ensure responsible AI deployment.
• Benchmark models against established baselines (e.g., GPT-2, Phi, Mistral) and track performance over iterations.
• Collaborate with QA teams to build regression suites for model versioning and continuous evaluation.

3  MLOps & Deployment

• Containerise and deploy models using Docker, Kubernetes, and cloud-native ML platforms (AWS SageMaker / GCP Vertex AI / Azure ML).
• Build and maintain model registries, experiment tracking (MLflow, Comet), and reproducible training pipelines.
• Optimise inference performance through quantisation (INT8, INT4), pruning, distillation, and ONNX/TensorRT conversion.
• Monitor model drift, data drift, and performance degradation in production; implement automated retraining triggers.

4  Research & Innovation

• Stay current with state-of-the-art NLP/LLM research; prototype and validate new techniques from published literature.
• Contribute to internal knowledge sharing, technical documentation, and model cards.
• Explore parameter-efficient fine-tuning (PEFT) methods such as LoRA, QLoRA, and Adapter layers.
• Investigate and apply mixture-of-experts (MoE), retrieval-augmented generation (RAG), and agentic workflows as needed.

5  Collaboration & Stakeholder Management

• Work with product managers and domain experts to translate business requirements into model objectives and KPIs.
• Communicate model capabilities, limitations, and trade-offs clearly to both technical and non-technical stakeholders.
• Participate in architecture reviews, sprint planning, and cross-functional design discussions.

Required Qualifications

1  Education

• Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, Statistics, or a related quantitative field.
• Equivalent professional experience with a strong portfolio of delivered AI/ML projects will be considered.

2  Experience

• 4 – 6 years of professional experience in machine learning or NLP engineering.
• Minimum 2 years of direct, hands-on experience in training or fine-tuning language models (LLMs or SLMs).
• Demonstrable experience taking a model from dataset preparation through to production deployment.

3  Technical Skills — Core

• Programming: Python (proficient); familiarity with C++/CUDA a plus.
• Deep Learning Frameworks: PyTorch (primary), TensorFlow or JAX.
• NLP Libraries: Hugging Face Transformers, Datasets, PEFT, TRL, Accelerate.
• Training Infrastructure: Multi-GPU training, FSDP, DeepSpeed ZeRO stages 1–3.
• Data Engineering: Pandas, NumPy, Apache Spark or Dask for large-scale data prep.
• Vector DBs & Retrieval: FAISS, Pinecone, Weaviate, or equivalent.
• Cloud Platforms: AWS, GCP, or Azure — ML-specific services (SageMaker, Vertex AI, etc.).
• Version Control & CI/CD: Git, GitHub/GitLab, MLflow or W&B for experiment tracking.

4  Technical Skills — Nice to Have

• Experience with multimodal models or vision-language models (VLMs).
• Knowledge of model safety, alignment techniques, and responsible AI frameworks.
• Familiarity with LangChain, LlamaIndex, or similar orchestration frameworks.
• Contributions to open-source ML projects or publications at NeurIPS, ICML, EMNLP, ACL.

Behavioural Competencies

• Intellectual Curiosity: Keeps up with rapidly evolving AI research and applies learnings pragmatically.
• Problem Solving: Approaches ambiguous problems with structured, data-driven thinking.
• Ownership: Takes full accountability for model quality, timelines, and production reliability.
• Collaboration: Works effectively in cross-functional teams with diverse skill sets.
• Communication: Distils complex technical concepts for diverse audiences.
• Adaptability: Thrives in a fast-paced environment where priorities evolve with research breakthroughs.

Role summary - We’re looking for a Frontend Team Lead to own the architecture and engineering standards behind a large-scale fintech platform used by millions worldwide. In this role, you’ll lead a team of frontend engineers, drive key technical decisions across a monorepo with 70+ micro-frontend applications, and help shape how the entire frontend organization builds software—while staying hands-on where it matters.

Location: Israel
Work model: Hybrid

Employment type: Full-time

What you’ll do

• Own frontend architecture across a large React + TypeScript monorepo with micro-frontend composition at runtime
• Drive a modern frontend stack including Nx, Rspack, Module Federation, React Query, an internal design system, and shared component libraries
• Set and uphold engineering standards and quality: unit and E2E testing, linting, CI/CD pipelines, and performance monitoring
• Lead a frontend team through hiring, mentoring, career development, and technical direction
• Collaborate closely with Product, Design, DevOps, and Architecture
• Improve developer experience with shared tooling, code generators, and AI-assisted workflows that help teams ship faster and safer

Who you are

• 6+ years of frontend development experience, including 3+ years leading a team
• Deep expertise in React, TypeScript, and modern frontend architecture
• Proven experience building or scaling monorepo and/or micro-frontend systems
• Strong opinions on code quality, testing strategies, and CI/CD
• Experience in fintech, payments, or large-scale SaaS — a strong advantage
• Excellent communication skills and high-level English

Why this role

• You’ll shape the platform every product team builds on, not just a single feature
• Real architectural ownership and leadership impact — not just process management
• A modern, actively evolving stack with AI-assisted tooling already in the workflow
• A seat at the table for technical strategy and engineering culture

#LI-CD1

We're seeking a technology-driven and people-focused Platform Director to lead with innovation, adaptability, and a commitment to excellence in a dynamic, complex payment solutions environment.

Responsibilities:

• Build and lead new teams to develop a cutting-edge cross-border payment system, modernize infrastructure to support business growth, and deliver customer-focused solutions.
• Be an integral part of the management team, influencing strategy and decision-making.
• Mentor and grow managers, teams, and engineers while scaling the organization.
• Foster an agile work environment and ensure adoption of agile methodologies.
• Collaborate closely with Product, SRE, DevOps, Data, Operations, and other R& D teams to achieve business goals.
• Design robust technical solutions, evaluate architectural options, and define technical direction and quality standards.
• Promote a culture of innovation and personal development within the organization.
• Take ownership of team growth, recruitment, and development processes.

Requirements:

• A collaborative team player with strong leadership, communication, and interpersonal skills.
• Demonstrated ability to mentor, inspire, and build high-performing engineering teams.
• A passion for managing and growing talent.
• Ambition and a strong eagerness to learn and adapt.
• Strategic thinking with a strong problem-solving and analytical mindset.

What you will need:

• Overall Experience: 18+ years of experience in software engineering, including hands-on development and leadership roles.
• Education: A Bachelor's Degree in Computer Science, Engineering, or a related field is required.
• Leadership: 5+ years of managerial experience, leading large development groups or overseeing R& D in small/medium companies.
• Development: 10+ years as a developer with full-stack experience (e. g., C#, . NET, Java).
• Technical Expertise: Proficiency with REST APIs, Queues, and Microservices architecture.
• Architectural Knowledge: Strong understanding of OOP, design patterns, and system development (not just services).
• Engineering Practices: Expertise in code reviews, test coverage, and agile methodologies.

Role Overview 

We are seeking a seasoned, strategic Early Lifecycle Retention Lead to own and elevate Payoneer’s company-wide approach to early customer retention. This is a high-impact role focused on reducing churn within the first 90 days of the customer lifecycle—one of the most critical drivers of long-term revenue and customer value in fintech. 

Operating at the intersection of data, customer insights, and strategy, this role requires a leader who has successfully partnered with senior stakeholders and led complex, cross-company initiatives. You will be responsible for defining the vision, building scalable frameworks, and embedding a customer-centric approach grounded in deep CX understanding and behavioral insights. 

What You’ll Do 

• Own and define the company-wide early lifecycle retention strategy, with clear accountability for reducing 0–90 day churn and improving activation and engagement metrics. 

• Leverage customer insights and CX data (quantitative and qualitative) to deeply understand customer behavior, pain points, and friction across the early journey. 

• Partner closely with senior leadership (VP/SVP level) across GTM, Risk, Product, and Operations to align on priorities, trade-offs, and execution plans. 

• Lead large-scale, cross-functional programs end-to-end, from problem definition through execution and measurable business impact. 

• Translate complex data into strategic insights, combining behavioral analytics with customer feedback (VoC, NPS, support signals) to identify churn drivers. 

• Drive root-cause analysis at scale, incorporating both operational gaps and customer experience breakdowns across the lifecycle. 

• Design and implement structured retention and CX frameworks, embedding best practices across onboarding, activation, and engagement journeys. 

• Establish clear KPIs and executive-level reporting, including CX and customer health metrics, ensuring transparency and accountability. 

• Influence decision-making at the highest levels, presenting sharp, insight-driven narratives that connect customer experience to business outcomes. 
• Continuously optimize the early customer experience, including onboarding, activation, risk flows, and key customer touchpoints. 

Who You Are 

• A strategic operator who combines big-picture thinking with a strong bias for execution. 

• Deeply customer-centric, with hands-on experience leveraging customer insights, VoC programs, and CX metrics to drive business decisions. 

• Highly analytical and hypothesis-driven, with the ability to connect customer behavior and experience to churn and retention outcomes. 
• Proven ability to lead without authority, influencing senior stakeholders and aligning diverse teams toward common goals. 

#LI-PB1

Role Overview 

We are seeking a seasoned, strategic Early Lifecycle Retention Lead to own and elevate Payoneer’s company-wide approach to early customer retention. This is a high-impact role focused on reducing churn within the first 90 days of the customer lifecycle—one of the most critical drivers of long-term revenue and customer value in fintech. 

Operating at the intersection of data, customer insights, and strategy, this role requires a leader who has successfully partnered with senior stakeholders and led complex, cross-company initiatives. You will be responsible for defining the vision, building scalable frameworks, and embedding a customer-centric approach grounded in deep CX understanding and behavioral insights. 

What You’ll Do 

• Own and define the company-wide early lifecycle retention strategy, with clear accountability for reducing 0–90 day churn and improving activation and engagement metrics. 

• Leverage customer insights and CX data (quantitative and qualitative) to deeply understand customer behavior, pain points, and friction across the early journey. 

• Partner closely with senior leadership (VP/SVP level) across GTM, Risk, Product, and Operations to align on priorities, trade-offs, and execution plans. 

• Lead large-scale, cross-functional programs end-to-end, from problem definition through execution and measurable business impact. 

• Translate complex data into strategic insights, combining behavioral analytics with customer feedback (VoC, NPS, support signals) to identify churn drivers. 

• Drive root-cause analysis at scale, incorporating both operational gaps and customer experience breakdowns across the lifecycle. 

• Design and implement structured retention and CX frameworks, embedding best practices across onboarding, activation, and engagement journeys. 

• Establish clear KPIs and executive-level reporting, including CX and customer health metrics, ensuring transparency and accountability. 

• Influence decision-making at the highest levels, presenting sharp, insight-driven narratives that connect customer experience to business outcomes. 
• Continuously optimize the early customer experience, including onboarding, activation, risk flows, and key customer touchpoints. 

Who You Are 

• A strategic operator who combines big-picture thinking with a strong bias for execution. 

• Deeply customer-centric, with hands-on experience leveraging customer insights, VoC programs, and CX metrics to drive business decisions. 

• Highly analytical and hypothesis-driven, with the ability to connect customer behavior and experience to churn and retention outcomes. 

• Proven ability to lead without authority, influencing senior stakeholders and aligning diverse teams toward common goals. 

#LI-PB1

Glilot, Israel 
Hybrid 
Full-time

What you’ll do:

• Lead the design, evolution and day-to-day ownership of Payoneer’s CI/CD delivery platform used across R&D 

• Architect and maintain high-performance, fault tolerant, scalable ALM systems – from version control, builds and deployments to monitoring, configuration management and release gates 

• Drive GitOps-based delivery and Kubernetes deployment patterns across public and private cloud environments 

• Build shared pipeline templates, reusable extensions and self-service tooling that let product teams ship safely without reinventing the wheel 

• Own delivery-platform SLOs and reliability – drive root-cause analysis, permanent fixes, and continuous improvements to build/deploy speed and stability 

• Partner with Security, SRE and Compliance to embed SAST/DAST/SCA and secret scanning 

• Work closely with product, QA, developers and IT/Operations to streamline their working methods and remove friction from the software delivery lifecycle 

• As a member of the team, participate in ‘On-Call’ duties on Payoneer production systems, working in non-conventional hours including weekends and holidays (from time to time), and lead major incidents when needed 

Who you are: 

• At least 5 years’ experience as a DevOps / Platform / Build & Release Engineer, with clear senior-level scope (cross-team initiatives, technical leadership, mentoring) 
• A minimum of 3 years of exposure running production workloads in public cloud (AWS, Azure or GCP) and hybrid environments 
• Strong experience designing and operating CI/CD platforms and ALM tooling (Azure DevOps strongly preferred; GitHub Actions / GitLab CI / Jenkins also relevant), including shared templates, custom tasks/extensions and source control management (Git, SonarQube, Artifactory/Harbor, etc.) 

• Proven experience with GitOps at scale (ArgoCD or Flux) and Helm-based delivery 

• Experience leveraging AI/LLM tooling (Cursor, Copilot, Claude Code, MCP) to accelerate delivery, and building AI-assisted automations into CI/CD pipelines and internal developer platforms 

• Strong experience with configuration management tools like Ansible, Chef or Puppet, and Infrastructure as Code (Terraform) 

• Proven scripting capabilities in PowerShell / Bash / Python, with a track record of building internal tools that remove toil for many teams 

• High level Linux OS expertise; comfortable also operating Windows server workloads 

• Programming experience (C#, NodeJS or similar) – you can contribute to real services, not just scripts 

• Experience managing application servers and web servers in regulated / mission-critical environments 

• Experience with monitoring and logging solutions (e.g. Prometheus, Grafana, ELK, Dynatrace)
• BS degree in computer science, computer engineering, relevant technical discipline or equivalent practical experience

#LI-AG2

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary
hybrid
Israel
fulltime

As a Senior FP&A Business Partner you will be part of a small, high-profile team, and play a key role in influencing the strategic direction of the business. In this role you will lead the Opex strategy of Finance, Legal, Customer Journey and Stablecoin business units, act as a trusted advisor to stakeholders through rigorous forecasting, performance analysis, and long-term planning.

The person in this role will succeed by mixing sharp financial thinking, clear communication with executives, strong analytical skills, and the ability to turn complex data into compelling business stories

What you’ll do:

• Partner closely with key stakeholders across the organization.
  
  
• Lead the end-to-end Opex planning process for various business units - including annual budgeting and rolling forecasts.
  
  
• Analyze actual results vs. plan and forecast, explain key variance drivers, and identify opportunities for cost optimization and efficiency.
  
  
• Develop analytical frameworks to explain business performance, budget variances, and emerging trends.
  
  
• Prepare and deliver high-impact presentations for senior leadership, summarizing business performance, trends, and actionable recommendations.
  
  
• Work closely with cross-functional stakeholders, to ensure alignment and clarity on headcount, resource allocation, spend, and investment priorities.
  
  What we’re looking for:

• 5+ years of experience in FP&A or Strategic Finance roles, ideally in a global tech environment. Experience in public companies, fintech or payments is a plus.
  
  
• Exceptional analytical, problem-solving, financial modeling and forecasting skills.
  
  
• Proven ability to influence senior stakeholders and confidently drive discussions based on data and insights.
  
  
• Excellent interpersonal skills and the ability to build and maintain professional, trusting relationships and work effectively with people at all organizational levels.
  
  
• Ability to work effectively and independently in highly dynamic and changing environments.
  
  
• Comfortable working across time zones and in a global, matrixed environment.
  
  
• Bachelor’s degree in Finance, Accounting or relevant degree, MBA strongly preferred.

#LI-MN1

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

Role Summary

Location: New York, US/ optional Tampa or Atlanta remotely

Hybrid

Full-time

We are looking for our next Enterprise Client Success Manager based in New York. This role provides unique potential for personal and professional growth. It is a high-impact, high-visibility role that will be a key driver for Payoneer’s growth. You will have the opportunity to work in a fast-paced team with various customers and receive personalized training and career opportunities.

It will focus on managing our largest and most strategic Enterprise clients in the region, enabling them to scale through making payments frictionless, driving acquisition of new merchants, and growing the Mass Payout solution stack through building trusted relationships with both key team members and client decision makers, and help customers realize value from Payoneer’s seamless payment capabilities.

What you’ll do:

• Manage Payoneer’s Enterprise client relationships at the senior level through understanding clients’ business, industry, payment needs & flows, growth opportunities.
• Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding client’s strategic initiatives and decision-making process.
• Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. gig economy, social platform, eCommerce, freelancer, content distribution, and others).
• Develop and drive the overall long-term strategy for accounts, aligned to customer business objectives, while prioritizing cross and up sell opportunities.
• Negotiate commercial & contractual terms, contract renewals, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives.
• Interpret data (market data, competitive data, proprietary data, and client supplied data) to include in data-driven decision-making process and to create a clear view on status of client
• Conduct regular business reviews with clients to establish growth goals, and track performance against jointly agreed objectives
• Display accountability, adaptability, helpfulness, and focus to better support our clients to maintain client health

Who you are:

• Bachelor’s degree in related fields, with 5 years of experience in a client-facing role in high growth technology firms, ecommerce/payments firms, fintech space or in a financial institution.
• Successful track records of achieving commercial targets
• Data-driven and analytical mindset
• Analytical problem solver, customer obsessed, team oriented
• Excellent communication and presentation skills, both in person and over the phone in English.
• Ability to work with global cross functional teams including sales/BD, finance, marketing, risk, customer care, legal, product, professional services, and compliance.
• Work autonomously to own all aspects of the client relationship and be the client’s advocate within Payoneer.
• Willingness to travel

#LI-AB4

#LI-Hybrid

Hybrid

Full-time

Role Summary:

As a Sales Development Representative (SDR), you’ll be on the frontlines of our expansion across Latin America—helping businesses of all sizes solve key financial and operational challenges through Payoneer’s portfolio of global payment and financial services. You’ll identify and engage high-potential prospects, collaborate with Account Executives and Marketing to grow pipeline, and play a key role in expanding our reach across the region.

What You’ll Do

Pipeline Creation & Market Engagement

• Research and identify ideal customer profiles (ICPs) by industry, geography, and financial needs.
• Launch and optimize multi-channel outbound campaigns (calls, LinkedIn, email, video) based on intent signals, regional insights, and buyer personas.
• Tailor messaging for different use cases—cross-border payments, Workforce Management, FX management, capital solutions, cards, and beyond.

Qualify & Educate Prospects

• Conduct discovery calls to explore business models, payment challenges, cash flow needs, and growth goals.
• Position Payoneer’s value proposition based on regional context and competitor landscape.
• Surface opportunities, handle objections, and book qualified meetings for Business Development Managers -BDs- and/or Partnership Managers.

Cross-Functional Collaboration

• Work closely with Marketing to align campaigns with local trends and lead sources.
• Partner with Sales, Customer Success and Marketing to ensure seamless lead handoff, messaging consistency and nurturing.
• Share prospect feedback with Product, Legal, and Operations to inform roadmap and go-to-market priorities.

What Predicts Success in This Role

• You’re insight-driven: You don’t just pitch—you uncover real needs and connect the dots.
• You’re resilient: Rejection doesn’t slow you down; it motivates you to improve.
• You’re strategic: You tailor outreach by buyer role, region, and product interest.
• You’re curious and coachable: You seek to master our solutions and customer use cases.
• You’re collaborative: You thrive in a team-focused, fast-moving environment.

Success Metrics

• Weekly/monthly qualified pipeline generated
• Conversion rate from outbound efforts to qualified meetings
• Ramp time to full productivity (quota attainment)
• Call/email effectiveness (reply, connect, and booking rates)
• Account insights shared with Sales and Marketing

Who you are

• 2–4 years in an SDR/BDR role (preferably in fintech, SaaS, or B2B financial services).
• Track record of exceeding KPIs for outbound pipeline generation and qualified meetings booked.
• Experience working with SMBs, exporters, digital platforms, or financial decision-makers.
• Proficiency with outbound tools (Salesloft/Outreach, LinkedIn Navigator, Aircall, Salesforce).
• Native or fluent Portuguese or Spanish. Strong English required for internal communication.
• Based in Sao Paulo Brazil, or BUenos Aires, Argentina

#LI-AG3

Hybrid

Full-time

Role Summary:

As a Sales Development Representative (SDR), you’ll be on the frontlines of our expansion across Latin America—helping businesses of all sizes solve key financial and operational challenges through Payoneer’s portfolio of global payment and financial services. You’ll identify and engage high-potential prospects, collaborate with Account Executives and Marketing to grow pipeline, and play a key role in expanding our reach across the region.

What You’ll Do

Pipeline Creation & Market Engagement

• Research and identify ideal customer profiles (ICPs) by industry, geography, and financial needs.
• Launch and optimize multi-channel outbound campaigns (calls, LinkedIn, email, video) based on intent signals, regional insights, and buyer personas.
• Tailor messaging for different use cases—cross-border payments, Workforce Management, FX management, capital solutions, cards, and beyond.

Qualify & Educate Prospects

• Conduct discovery calls to explore business models, payment challenges, cash flow needs, and growth goals.
• Position Payoneer’s value proposition based on regional context and competitor landscape.
• Surface opportunities, handle objections, and book qualified meetings for Business Development Managers -BDs- and/or Partnership Managers.

Cross-Functional Collaboration

• Work closely with Marketing to align campaigns with local trends and lead sources.
• Partner with Sales, Customer Success and Marketing to ensure seamless lead handoff, messaging consistency and nurturing.
• Share prospect feedback with Product, Legal, and Operations to inform roadmap and go-to-market priorities.

What Predicts Success in This Role

• You’re insight-driven: You don’t just pitch—you uncover real needs and connect the dots.
• You’re resilient: Rejection doesn’t slow you down; it motivates you to improve.
• You’re strategic: You tailor outreach by buyer role, region, and product interest.
• You’re curious and coachable: You seek to master our solutions and customer use cases.
• You’re collaborative: You thrive in a team-focused, fast-moving environment.

Success Metrics

• Weekly/monthly qualified pipeline generated
• Conversion rate from outbound efforts to qualified meetings
• Ramp time to full productivity (quota attainment)
• Call/email effectiveness (reply, connect, and booking rates)
• Account insights shared with Sales and Marketing

Who you are

• 2–4 years in an SDR/BDR role (preferably in fintech, SaaS, or B2B financial services).
• Track record of exceeding KPIs for outbound pipeline generation and qualified meetings booked.
• Experience working with SMBs, exporters, digital platforms, or financial decision-makers.
• Proficiency with outbound tools (Salesloft/Outreach, LinkedIn Navigator, Aircall, Salesforce).
• Native or fluent Portuguese or Spanish. Strong English required for internal communication.
• Based in Sao Paulo Brazil, or BUenos Aires, Argentina

#LI-AG3

Department: Customer Acquisition
Reports To: Sr. Director of Acquisition Ops

Role Overview

- We are seeking a highly organized and execution-driven ANP Operations Manager to support the operational backbone of our global partnerships and affiliate ecosystem.  

- This role will be responsible for managing partner lifecycle operations, systems administration, data governance, commission processes, and supporting the transition and optimization of our Partner Relationship Management (PRM) infrastructure.

- The ideal candidate combines strong operational rigor, systems thinking, data accuracy, and cross-functional coordination skills to ensure our partnerships function smoothly, scale effectively, and deliver measurable commercial outcomes.

Key Responsibilities

1) Partner & Platform Operations

• Maintain PAYO internal systems for partner lifecycle processes across (onboarding, status updates, account transitions, deactivations).
• Manage system integrity including partner account setup, permissions, and ownership transfers.
• Support offer and campaign configuration, updates, and periodic clean-up.
• Monitor partner activity logs and support troubleshooting requests from regional partnership teams
• Ensure data accuracy and compliance across partner management platforms.

2) CRM & Data Operations

• Support lead routing and source mapping within CRM systems in coordination with Marketing and regional partnership teams.
• Perform bulk data updates, uploads, and conversions.
• Maintain structured partner and account records across systems.
• Ensure clean data governance standards and documentation.

3) Back-Office & Program Operations

• Support offer management and internal tagging processes to enable accurate reporting and syncing.
• Maintain proper linkage between partners, programs, and payout entities.
• Manage account restrictions and operational escalations as requested by regional managers.
• Coordinate cross-functionally to resolve operational blockers.

4) Partner Commissions & Reconciliation

• Execute monthly partner commission processes in alignment with regional and central approvals.
• Maintain payout tracking and reconciliation documentation.
• Handle payout inquiries, adjustments, bonuses, and corrections.
• Collaborate with Finance and Accounting teams to ensure accurate and timely payments.
• Continuously improve payout accuracy and transparency processes.

5) PRM Implementation & Optimization

• Support the transition to and ongoing optimization of the Partner Relationship Management (PRM) platform.
• Map existing processes into scalable system workflows.
• Build and document SOPs to ensure operational consistency.
• Conduct QA and support deployment phases.
• Assist in feature rollouts and partner readiness enablement.
• Serve as a central operational contact for PRM-related requests.

Qualifications & Experience

• 5+ years of experience in partnerships operations, channel operations, affiliate operations, or revenue operations.
• Strong experience working with CRM systems (e.g., Salesforce or equivalent).
• Experience working with PRM tools and/or affiliate management platforms.
• Strong analytical and data management skills.
• Proven ability to manage cross-functional coordination with Sales, Marketing, Finance, and Product teams.
• Experience running commission processes and reconciliations is a strong advantage.
• Highly detail-oriented with strong documentation and process-building skills.

Department: Customer Acquisition
Reports To: Sr. Director of Acquisition Ops

Role Overview

- We are seeking a highly organized and execution-driven ANP Operations Manager to support the operational backbone of our global partnerships and affiliate ecosystem.  

- This role will be responsible for managing partner lifecycle operations, systems administration, data governance, commission processes, and supporting the transition and optimization of our Partner Relationship Management (PRM) infrastructure.

- The ideal candidate combines strong operational rigor, systems thinking, data accuracy, and cross-functional coordination skills to ensure our partnerships function smoothly, scale effectively, and deliver measurable commercial outcomes.

Key Responsibilities

1) Partner & Platform Operations

• Maintain PAYO internal systems for partner lifecycle processes across (onboarding, status updates, account transitions, deactivations).
• Manage system integrity including partner account setup, permissions, and ownership transfers.
• Support offer and campaign configuration, updates, and periodic clean-up.
• Monitor partner activity logs and support troubleshooting requests from regional partnership teams
• Ensure data accuracy and compliance across partner management platforms.

2) CRM & Data Operations

• Support lead routing and source mapping within CRM systems in coordination with Marketing and regional partnership teams.
• Perform bulk data updates, uploads, and conversions.
• Maintain structured partner and account records across systems.
• Ensure clean data governance standards and documentation.

3) Back-Office & Program Operations

• Support offer management and internal tagging processes to enable accurate reporting and syncing.
• Maintain proper linkage between partners, programs, and payout entities.
• Manage account restrictions and operational escalations as requested by regional managers.
• Coordinate cross-functionally to resolve operational blockers.

4) Partner Commissions & Reconciliation

• Execute monthly partner commission processes in alignment with regional and central approvals.
• Maintain payout tracking and reconciliation documentation.
• Handle payout inquiries, adjustments, bonuses, and corrections.
• Collaborate with Finance and Accounting teams to ensure accurate and timely payments.
• Continuously improve payout accuracy and transparency processes.

5) PRM Implementation & Optimization

• Support the transition to and ongoing optimization of the Partner Relationship Management (PRM) platform.
• Map existing processes into scalable system workflows.
• Build and document SOPs to ensure operational consistency.
• Conduct QA and support deployment phases.
• Assist in feature rollouts and partner readiness enablement.
• Serve as a central operational contact for PRM-related requests.

Qualifications & Experience

• 5+ years of experience in partnerships operations, channel operations, affiliate operations, or revenue operations.
• Strong experience working with CRM systems (e.g., Salesforce or equivalent).
• Experience working with PRM tools and/or affiliate management platforms.
• Strong analytical and data management skills.
• Proven ability to manage cross-functional coordination with Sales, Marketing, Finance, and Product teams.
• Experience running commission processes and reconciliations is a strong advantage.
• Highly detail-oriented with strong documentation and process-building skills.

About the Role

We are looking for a highly analytical and detail-oriented Sales Operations Analyst to join our team. This role is ideal for a candidate with an engineering background, strong problem-solving skills, and experience in CRM management, sales processes, data analysis, and automation. You will work closely with the RevOps leaders to analyze business processes, optimize sales and CRM workflows, and drive data-driven decision-making.

Location: Bangalore
Experience: 3-5 years

Key Responsibilities

• Assess current business and CRM processes, identify gaps, and recommend improvements
• Automate workflows and integrate tools using APIs and automation platforms like Zapier
• Own end to end CRM and Techstack management making sure GTM teams run smoothly and Techstack is cost optimized
• Analyze large, complex datasets to generate actionable sales and business operations insights.
• Collaborate with sales, marketing, and operations teams to enhance efficiency and effectiveness of GTM functioning
• Account and lead list creation and Data Enrichment and for outbound outreach

Mandatory Requirements

• 3-5 years of experience in a data-driven analytical role (preferably in RevOps / SalesOps)
• Engineering background (Computer Science, IT, or related fields preferred).
• Hands-on experience with Salesforce CRM and preferred Hubspot CRM
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.)
• Familiarity with Power BI or similar reporting tools

Preferred Skills

• Knowledge of sales and SaaS sales processes.
• Experience with SQL, Python, and Google Apps Script (JavaScript) for data analysis and automation.
• Exposure to data pipelines and API integrations.
• Experience with lead enrichment tools like Zoominfo, Apollo, Clay, etc.
• Familiarity with analytics tools and reporting dashboards.

#LI-PB1

Reporting to: Local Team Lead (Team lead reporting to Quality of service Team lead- HQ) 

 What you’ll be spending your time on:  

• Evaluate KYC representatives' ticket handling through systematic review of customer interactions, documentation accuracy, and adherence to regulatory requirements, to ensure compliance with established standards, policies, and procedures 
• Identify trends, patterns, and recurring issues in KYC service delivery through detailed audit analysis 
• Provide constructive feedback to KYC representatives and their managers based on audit findings 
• Maintain audit documentation and contribute to the development of audit criteria and methodologies 

Is this you? 

• Organized and methodic 
• Great communicator and collaborator 
• Comfortable providing constructive feedback to others 
• Analytical thinker 
• Show ownership 
• Thrive in an independent set up 
• Proficient in MS Office 

For this role you also need to have: 

• Solid experience in KYC  
• Excellent English (spoken and written) 
• Strong time management skills 
• Strong team collaboration skills 

Have you done this kind of stuff? 

• 1 year+ in your current position 
• Be in accordance with the productivity and quality expectations of your team 
• High Quality in your handling  

Not a must but an advantage:

• Additional languages

About The Role:

As a People Partner, you will be at the heart of our HR organization, providing high-touch, regional support across a range of employee lifecycle activities. Your mission is to create a seamless and positive experience for employees and managers, acting as a trusted partner for local HR delivery, manager enablement, employee engagement, HR policy interpretation and implementation, and coordination or driving of key HR processes for the region. You will collaborate closely with the HR Business Partner team and HR Centers of Excellence (COEs) to ensure consistent and business-aligned HR support.

 
What you’ll be spending your time on:

• Manager Enablement:
  • Empower managers with the knowledge and tools they need to handle day-to-day HR questions and navigate employee lifecycle events confidently.
  • Coach managers to effectively manage employee needs, engagement and performance discussions.
  • Provide HR consultation & support and address their HR needs across a complex and diverse employment landscape
  • Provides people analytics and HR data to managers to support decisions and proactively flag risks

• Employee Experience & Support:
• Be the first point of contact for employees and managers in your region, offering timely and insightful guidance on HR policies, processes, and employee relations matters.
• Foster a welcoming and supportive environment where employees and managers feel valued and heard.
• Deliver best-in-class employee experience and HR solutions. 

• HR Program Delivery:
  • Execute the regional roll-out of core HR programs, including performance management, compensation review/comp planning, and engagement surveys.
  • Ensure strong employee understanding and enthusiastic adoption of these programs.

• Employee Relations:
  • Conduct initial investigations into employee concerns with empathy and professionalism.
  • Collaborate with the HRBP team to address more complex cases as needed.

• Regional Insights:
  • Implement HR policies and procedures aligning with local employment law or statutory/regulatory requirement (e.g Employee Handbook, or local HR policies required by the law).
  • Drive regional and country level HR and labor compliance programs / projects whilst collaborating with cross functional teams and key stakeholders.
  • Keep abreast of the market and regulatory trends, and take necessary HR actions to adhere to regulatory and employment law requirements.
  • Share valuable observations and themes from the employee experience with HRBPs to inform organizational health discussions.
  • Provide actionable HR insights that drive positive changes within the organization.

• Operational Excellence:
  • Streamline the processing of employee lifecycle transactions, such as onboarding, offboarding, probation management and leaves of absence.
  • Ensure positive employee experience through accountable and audited HR processes.
  • Identify and implement continuous improvement opportunities to enhance HR operations.
  • Make recommendations for process improvement and present solutions.

• Culture & Engagement:
  • Support local employee engagement activities and act as a culture ambassador, reinforcing our ways of working and employee value propositions.
  • Champion a positive and inclusive workplace culture that aligns with our core values.

Role requirements:

• Capability to execute plans that align with the organization and People Partner’s goals.
• Exceptional organizational skills with the ability to juggle multiple tasks and prioritize effectively.
• A proactive mindset of "Do It, Own It" - take the initiative to solve issues and deliver on commitments.
• Aptitude for identifying opportunities for “Continuous Improvements” and implementing best practices to achieve operational excellence.
• Solid employment knowledge of local labor laws and HR best practices.
• Confidence in handling sensitive employee situations with empathy and sound judgment.
• Comfort working in a matrixed, global environment.
• Strong communication and interpersonal skills to effectively communicate with employees and managers at multiple levels with the ability to flex and adapt with business needs.
• Ability to analyze data, identify problems, and offer HR solutions to business challenges.
• Strong business acumen with excellent influencing skills both onsite and remotely.
• More than 3 years of HR experience in a generalist HR role or equivalent practical experience.
• Familiar working in a “roll up your sleeves” environment that is rapidly scaling globally.
• Skilled with modern HR solutions and services, digitally savvy and be able to apply insights from HR data, HR analytics into practice.
• Excellent verbal and written skills in English.
• Strong working knowledge of MS office and various HR systems

Why join us?:

• Be part of a forward-thinking company that values your contributions and supports your professional growth.
• Work in a collaborative and inclusive environment where your ideas and insights are valued.
• Enjoy opportunities for continuous learning and development.
• Make a meaningful impact on the employee and manager experience and contribute to our company's success.
• If you are passionate about HR, thrive in a dynamic environment, and are ready to take on a challenging and rewarding role, we would love to hear from you!

 Apply Now to join our team and help us create an exceptional workplace for all employees.

Senior Growth Marketing Manager, SME

We are seeking a seasoned Senior Growth Marketing Manager to focus on our key existing clients (primarily SMEs in cross-border business). You will be responsible for developing and executing data-driven growth marketing strategies, gaining deep insights into client needs, and closely collaborating with the Customer Success Management (CSM) team. Through targeted multi-channel campaigns, you will enhance client loyalty, drive upsell and cross-sell opportunities, build Payoneer's brand influence within the seller community, and ultimately foster word-of-mouth advocacy and new client referrals to achieve sustainable business growth.

Location: Shanghai

On-site

Full-time

What you’ll do

Growth Strategy & Execution

• Develop and implement a comprehensive growth marketing strategy focused on upsell and cross-sell within our existing seller base, aligned with Payoneer's business objectives and True ICP customer segments.
• Execute and continuously optimize multi-channel growth campaigns (including but not limited to email, WeCom, offline events, webinars) to drive seller engagement, product adoption, and conversion.
• Fuel the sales pipeline by generating and nurturing high-quality demand through targeted marketing automation and customer lifecycle management strategies.
• Maintain an integrated marketing campaign calendar, ensuring timely execution and strategic alignment across all online and offline marketing initiatives.

Key Account Insights & Lifecycle Marketing

• Conduct ongoing deep-dive analysis of key account needs and pain points through research, data analytics, and interviews to inform product and marketing strategies.
• Design and execute key account-specific growth programs, personalized communications, and loyalty initiatives to increase customer lifetime value.

Ecosystem Partnerships & Brand Advocacy

• Forge and manage strategic partnerships with key marketplaces, service providers, and ecosystem players to leverage collective resources for co-marketing activities and expanded brand reach.
• Drive brand advocacy within the seller community through customer case studies, industry events, and community management to boost Payoneer's advocacy and referral rates.

Cross-Functional Collaboration & Project Management

• Collaborate closely with Customer Success, Product and Vertical BUs, and RevOps team to ensure full synchronization of campaign goals, messaging, and timelines.
• Manage end-to-end campaign execution, including milestone tracking, deadline management, and resource coordination.

Performance Analysis & ROI Optimization

• Establish clear marketing objectives and KPIs; conduct regular, in-depth performance analysis to refine strategies using a data-driven approach.
• Provide strategic updates and performance reports to leadership and key stakeholders, translating data into actionable insights and recommendations.

Who you are

Background

• Bachelor’s or Master’s degree in Business, Marketing, or a related field.
• 10+ years of professional experience, with at least 6 years specifically in B2B marketing, preferably within the cross-border e-commerce, FinTech, or global payments sectors.

Core Competencies & Experience

• Proven Growth Marketer: Strong background in growth marketing and validated project management skills, with the ability to own and execute multi-channel strategies.
• E-Commerce Ecosystem Expert: Deep market knowledge and established network within the cross-border e-commerce seller ecosystem.
• Data-Driven Analyst: Strong analytical skills with a proven ability to use data to optimize campaigns and demonstrate marketing ROI.
• Tech-Savvy Practitioner: Hands-on experience with marketing automation platforms (e.g., Salesforce, Marketo, Braze) and digital marketing channels.
• Exceptional Communicator: Outstanding verbal and written communication skills in both English and Chinese.

Personal Attributes

• Results-oriented with strong drive and execution capabilities.
• Excellent cross-functional collaboration skills and customer empathy.
• Adaptable and innovative, thriving in a fast-paced, evolving environment.

#LI-AL1

Israel
Hybrid
Full-time

We are looking for a versatile, autodidact Senior DevOps Engineer - someone who learns fast, thinks laterally, and isn't afraid to pivot mid-stream when the mission changes.
You are independent and accountable, but you thrive in a collaborative ecosystem. If you’re a service-oriented problem solver who views "infrastructure as code" as a craft, we want to talk.

What You'll do:

As a core member of our infrastructure team, you will bridge the gap between development and operations, ensuring our hybrid-cloud environment is seamless, scalable, and resilient.

• Architect & Implement: Lead the design of hybrid-cloud solutions with a heavy focus on cloud best practices.

• Own the Production: Take full accountability for production environments, ensuring 24/7 stability, availability, and performance.

• Automate Everything: Replace manual toil with elegant automation using Terraform, Crossplane, and Ansible.

• Bridge the Hybrid Gap: Maintain and optimize application layers across both cloud and private cloud environments.

• Cross-Functional Partnership: Collaborate with Product, QA, and Dev teams to streamline CI/CD pipelines and remove delivery bottlenecks.

• Resilience: Participate in a rotating On-Call schedule to keep our high-volume systems humming.

Who you are:

• The Experience: 7+ years in DevOps, SRE, or Platform Engineering, with at least 5 years specifically managing high-scale cloud production workloads (AWS / GCP).

• Orchestration: Deep expertise in Kubernetes and OCI container ecosystems.

• IaaC Mastery: Advanced scripting and deployment skills in Terraform (Crossplane is a major plus).

• CI/CD: Proven track record of designing and maintaining robust CI/CD pipelines to ensure seamless code-to-production workflows.

• Networking & Connectivity: Strong grasp of advanced networking concepts, including VPCs, Load Balancing, DNS, Service Mesh, and hybrid-cloud connectivity.

• Security & Compliance: Commitment to Security Best Practices - implementing "Security as Code," IAM least-privilege principles, container security, and secret management.

• Version Control: Expert-level proficiency with Git, including advanced branching strategies and repository management.

• Linux & Scripting: Strong Linux administration background with proficiency in Python, Bash, or PowerShell.

• Observability: Hands-on experience with Prometheus, Grafana, and ELK to diagnose and resolve complex production issues.

• Trouble Shooting: Fluent and comfortable working in the Linux terminal.

• Education: BS in Computer Science, Engineering, or equivalent practical "in-the-trenches" experience.

Advantage:

• Cloud Certified: AWS Professional level certifications (Solutions Architect or DevOps Engineer).

• Modern Delivery: Experience with GitOps workflows (ArgoCD or Flux).

• Messaging: Familiarity with Kafka or RabbitMQ.

• Legacy/Hybrid: Experience with VMware, SQL/NoSQL databases, or older SCM tools like TFVC.

• Dev Background: You’ve spent time on the "other side" writing software or working with dev frameworks.

#LI-AG2

We’re looking for a team player with excellent interpersonal skills & service oriented. Creative & out of the box thinker. An autodidact, quick, effective and versatile who’s able to change directions in midstream. Independent & Accountable.

As a Senior DevSecOps Engineer at Payoneer, you’ll play a critical role in embedding security throughout the software development lifecycle (SDLC). You’ll help design, implement, and maintain security controls and automations across our CI/CD pipelines, infrastructure, and application stack.

What you'll do:

• Integrate and maintain security tools across the CI/CD pipeline:
  • SAST (e.g., SonarQube)
  • SCA (Software Composition Analysis) / Dependency Scanning (e.g., Snyk, Trivy, GitHub Dependabot)
  • Secret Detection (e.g., Gitleaks, HashiCorp Vault)
  • Container/Image Scanning (e.g., Aqua, Prisma Cloud, Trivy)
• Drive security automation and enforcement for:
  • Infrastructure as Code (e.g., Terraform)
  • Configuration Management (e.g., Ansible, Chef)
  • GitOps workflows (e.g., ArgoCD)
  • Embed security guardrails and best practices across the SDLC
  • Automate compliance checks (e.g., OWASP Top 10, CIS Benchmarks) into development workflows
  • Integrate with observability and monitoring systems (e.g., Prometheus, Grafana, ELK, Coralogix)
• Collaborate cross-functionally with Product, QA, Development, and IT/Ops teams to continuously improve the security posture
• Participate in on-call rotations for production systems as needed

Who you are:

• At least 3 years’ experience as DevOps/DevSecOps/Security Engineer
• A minimum of 3 years of exposure running production workloads (AWS, Azure or GCP)
• Experience with CI/CD tools and source control management tools (e.g., Git, Azure DevOps, SonarQube, Artifactory etc...)
• Proven experience securing CI/CD pipelines
• Expertise in SCA, SAST, secret scanning, and container security
• Hands-on experience with Kubernetes, Docker, and GitOps tooling (ArgoCD or Flux)
• Proven Scripting capabilities: (e.g. PowerShell/Bash/Python)
• Experience with logging, SIEM, and monitoring platforms
• Experience with IAM, secrets management, and compliance frameworks (SOC2, ISO, etc.)
• High level Linux OS expertise
• Strong troubleshooting skills
• Proactive by nature; internal drive for excellence and improvement
• BS degree in computer science, computer engineering, relevant technical discipline or equivalent practical experienc

Advantage:

• Experience with relational and non-relational databases (Oracle, PostgreSQL, SQL, MongoDB) Experience with software development and development frameworks
• Experience with event streaming and messaging platforms such as Kafka, RabbitMQ
• Knowledge and understanding Storage and Networking

#LI-AG2

We’re looking for an Account Engagement Specialist (AES) for the Pakistan market. This role will enable millions of SMBs and professional businesses in Pakistan to get paid globally through Payoneer’s fast, flexible, secure and cost‑efficient solutions. The AES drives proactive, playbook‑led, scaled customer engagement focused on adoption, early growth and light cross‑sell. This position operates in a mass‑engagement model supported by Ops, with additional outreach triggered by customer signals or inbound needs. This role reports to the Director of Customer Success for South Asia.

Lahore| Hybrid | Full Time

What you’ll do 

• Manage and grow existing client relationships in the B2B and ecommerce segments, helping build long‑term engagement with high‑value users.
• Strengthen existing relationships and create new ones through proactive, playbook‑driven engagement to maximize acquisition, retention and cross‑sell opportunities.
• Partner closely with Customer Success Managers by identifying and nurturing high‑potential customers that can transition into the CSM portfolio.
• Maintain accurate and up‑to‑date customer activity information within the CRM platform.
• Participate in events and BTL activities, representing Payoneer in industry forums to drive awareness and industry visibility.
• Create and articulate compelling value propositions in coordination with the marketing team.
• Develop long‑term strategic relationships with key stakeholders across multiple customer segments.

Who you are

• 2–3 years of experience in account management, business development or a relevant customer‑facing role.
• Fluent in Urdu and English; proficiency in other Asian languages is a plus.
• Bachelor’s degree, preferably in business, communications or a related field.
• Ability to understand the big picture, connect key business drivers and identify growth opportunities.
• Strong written and verbal communication skills suitable for scaled outreach.
• Ability to manage and engage a large portfolio of customers simultaneously.
• Proficiency with playbooks, automation tools and trigger‑based workflows.
• Highly data‑driven, detail‑oriented and equipped with strong analytical reasoning.
• Ability to identify patterns, signals and hidden opportunities across many accounts.
• Strong collaboration skills with Ops and cross‑functional partners.
• Ability to make decisions in a dynamic environment, anticipate needs and deliver results.
• High degree of organization, focus and ability to work under pressure.

Not a must but a great advantage:

• Experience with direct sales for small businesses engaged in cross-border trade.
• Experience in the ecommerce industry (platforms, logistics)
• Experience using Salesforce or a similar CRM system.
• Experience in the Payments and Banking industry.
• Experience with data analytics & BI tools.
• Experience in working and collaborating with remote teams to get things done.

Stronger candidates can be considered for Account Engagement Manger role 

Israel
Hybrid
Full-time

The Mission: Powering the Future of Money Movement

We don’t just build features; we build the engine. Our Money Movement Platform is the backbone of every client-facing product we launch. We are looking for a Senior Director of Product Management to take the wheel of this foundational powerhouse, reporting directly to the VP of Product. This isn't just a management role—it’s a craft-building mission to scale our infrastructure, our processes, and our people.

What You’ll Do:

• Architect the Product Craft: You will elevate the standard of platform product management, coaching Product Directors to balance technical debt with high-impact innovation.

• Master the Delivery Lifecycle: Own the end-to-end execution of our core infrastructure, ensuring high uptime, predictable velocity, and elite performance metrics.

• Scale the Operating System: Design and refine the methodologies that allow multiple product teams to stay aligned, transparent, and efficient.

• Lead the Leaders: Directly manage and inspire a high-performing team of Product Directors and Principals, fostering a culture of ownership and technical excellence in the Fintech space.

Who You Are:

• A Seasoned Platform Expert: 10+ years in Product Management, with a deep focus on B2B, infrastructure, or complex platform ecosystems.

• A Leader of Leaders: 5+ years of experience managing PMs or Directors, with a proven knack for mentorship and talent development.

• A Process Strategist: You have a "Product Ops" mindset—you know how to identify bottlenecks and implement scalable solutions that drive measurable results.

• A Fluent Communicator: You can translate deep technical constraints into clear strategic roadmaps for stakeholders and internal "customers."

The Advantage:

• High Leverage, High Impact: You’re at the center of everything. When the platform wins, the entire company wins.

• Fintech Frontier: Work at the cutting edge of global payment services within a fast-paced, high-scale environment.

• Autonomy to Build: You won’t just follow a process; you’ll be the one designing the operational rhythm for our entire platform organization.

#LI-AG2

What’s the job?

· Serving as the subject matter expert and be the primary contributor to lifecycle marketing strategy and tactics for activating the “marketing managed” segment of customers globally

· Serving as a thought leader to identify and create engagement roadmap, develop champion and challenger strategies to optimize results in an ongoing fashion across the entire global customer base

· Working with rest of Lifecycle Marketing, Product Marketing, Customer Journey, Portfolio, and other stakeholders to engage in Customer Journey Mapping. This involve analysing critical customer touch points with the organization and maximizing commercial opportunities through timely and relevant engagement strategy and tactics.

· Tracking, reporting, and analyzing key trends to identify ongoing opportunities for program improvements

· Driving global Marketing managed customer revenue and profitability, including customer engagement, product adoption and usage by cohort, retention and average lifetime revenue per customer.

· Innovating and experimenting on how we connect with our customers at key points in their journey to drive meaningful growth at the global scale, with an expanded set of channels and touchpoints.

· Developing and implementing experimentation for all aspects of the customer lifecycle to test, learn and scale the most effective approach for growth, including channel/ touchpoint strategy and optimization.

· Ensuring a regular cadence of customer insights gathering and sharing, planning and performance share outs, campaign-specific insights & learnings with regional stakeholders, the wider LCM team as well as the global marketing team (and beyond) to share best practices and to inform engagement and strategy roadmap (marketing and beyond).

Does this sound like you?

· 5+ years of experience in managing lifecycle, cross-sell and up-sell programs.

· Strong growth mindset with a focus on actionable strategies at scale

· Ability to both think strategically and execute tactically, with excellent communication and leadership skills.

· Proven track record in delivering long-term customer engagement and lifetime profit growth.

· Strong background in customer conversion, retention and win-back strategies.

· Deep understanding of segmentation and customer lifecycle.

· Expert knowledge working with CRM platforms (eg. Salesforce, Hubspot, etc), marketing automation software (eg Marketo, Pardot, etc) and lifecycle communication platforms (eg Segment, Braze, etc).

· Strong data-driven mentality with the ability to interpret data and identify actionable insights to inform engagement strategies.

· Hands-on marketer with experience juggling multiple projects and working cross-functionally in a fast-paced cross-functional environment with a great attention to detail.

· Thrives in a fast-paced environment with strong bias for action.

· Strong analytical skills to make data-driven decisions for commercial and operational performance.

Not a must but a great advantage:

· Good understanding of the payments industry and its current evolution across the world

· Small Business understanding and experience

#LI-PB1

Senior Manager, Customer Success – Enterprise

Role summary

Location: Shenzhen, China
On-site 
Full-time

What you’ll do

• Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
• Growing the company’s capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics.
• Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
• Effectively work cross-functionally across the organization to shape business solutions to meet customer needs.
• Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
• Other related duties assigned as needed

Who you are 

• BA Degree or equivalent, master’s degree is a plus
• 5+ years of experience in business development or account management
• 2~3 years of e-Commerce experience is a must
• Exceptional written, presentation, and verbal communication in English and Mandarin
• Have basic data analysis skills and data driven mindset
• Ability to work cross-functionally with different stakeholders at different levels
• Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail oriented to grow regional B2B business to grow through current business expansion and to expand with new initiatives
• Language – Fluent in English / Chinese
• MS Office: proficient in PPT / Excel