Payoneer
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About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations.
This role will be based in our London office
What you’ll do:
· Deliver on company’s KPIs for managed accounts which include annual retention objectives and growth objectives
· Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding client’s strategic initiatives and decision-making process.
· Maintain and grow revenue through strategic business plan creation, consultative selling, and development of upsell and cross-sell opportunities
· Negotiate contract extensions, pricing, and work collaboratively with internal stakeholders to execute on revenue goals and objectives
· Interpret data (market data, competitive data, proprietary data, and client supplied data) to include in data-driven decision-making process and to create a clear view on status of client
· Conduct business reviews with clients to track against both Payoneer and clients KPIs and prioritize plans to achieve objectives.
· Identify potential new products/services and supply inputs to product and R&D teams to place on roadmap to serve clients with a long-term view
· Support close collaboration between Enterprise Client Success, Sales, Legal, Finance, Marketing, Innovation and Product Managers to develop solutions and advice (e.g. legal/regulatory)
· Be a steward to resolve operational issues that may be affecting the client by working with technical teams to drive resolution on behalf of client.
What we’re looking for:
· 5+ years of experience in a client-facing role in high growth technology firms, payments firm, fintech space or in a financial institution
· Ability to work with all teams, including sales/bd, finance, marketing, risk, customer care, legal, product, professional services and compliance
· Expert communicator who is motivated to own all aspects of the client relationship and be the client’s advocate within Payoneer
· Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals
· Business planning and commercial management skills
· Proactive, value-based relationship-building skills
· Data-driven and analytical mindset
· Successful track records of achieving commercial targets
· Able to travel to clients.
#LI-AG3
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
Enterprise Center of Excellence Manager
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About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We currently have an exciting and highly impactful opportunity for an Enterprise Center of Excellence Manager to join our Go to Market organization, owning strategic operations & change management needs for Payoneer’s global marketplace business. This role directly reports to the Director of Market Development of Global Enterprise.
We are seeking a strategic and operational leader to operate our Center of Excellence (CoE) within a fast-scaling SaaS fintech environment. This role will drive structured change management, lead cross-functional strategic initiatives, and proactively align regulatory and operational changes (e.g., new licenses, registration processes, KYC/KYB requirements) across the enterprise organization.
The ideal candidate combines regulatory fluency, enterprise SaaS expertise, and strong program leadership to ensure scalable, compliant, and customer-centric growth.
This role will be based in Tel Aviv District, Israel.
What you’ll do
Strategic Leadership & Governance
- Translate company strategy into scalable operating frameworks, playbooks, and governance models
- Establish and evolve CoE standards, best practices, and performance metrics
- Prioritize strategic initiatives based on business value, regulatory impact, and operational feasibility
- Design clear ownership models to ensure accountability and alignment
Change Management & Organizational Alignment
- Lead structured change management across enterprise teams
- Conduct stakeholder mapping, impact assessments, and adoption planning
- Align Product, Engineering, Legal, Compliance, Operations, and Commercial teams on major changes
- Drive executive communication and decision-making processes
Regulatory & Operational Alignment
- Proactively coordinate new licenses, regulatory requirements, and registration/KYC updates across teams
- Ensure regulatory changes are translated into operational and customer-facing processes
- Anticipate downstream impacts and manage cross-functional dependencies
Program Execution & Performance Tracking
- Own end-to-end delivery of high-impact strategic initiatives
- Establish KPIs, milestones, risk logs, and reporting mechanisms
- Convert ambiguity into structured plans and measurable outcomes
- Drive continuous improvement in onboarding, compliance, and operational workflows
Who you are
- Bachelor's degree in Business, Finance, or related field; MBA preferred
- 8+ years of experience in fintech, enterprise SaaS or regulated financial services
- Demonstrated ability to lead cross-functional initiatives in complex organizations
- Experience building scalable processes, governance models, or Centers of Excellence
- Strategic thinking with a hands-on, execution-oriented approach
- Strong communication skills and ability to lead initiatives that include senior leaders
- Proactive and self-motivated that can work autonomously
Advantages
- Experience of working in a global company and has collaborated with teams in different time zones
- Experience in a Tech company/SaaS/bank/consulting
#LI-MI1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role Summary
Location: New York, US/ optional Tampa or Atlanta remotely
Hybrid
Full-time
We are looking for our next Enterprise Client Success Manager based in New York. This role provides unique potential for personal and professional growth. It is a high-impact, high-visibility role that will be a key driver for Payoneer’s growth. You will have the opportunity to work in a fast-paced team with various customers and receive personalized training and career opportunities.
It will focus on managing our largest and most strategic Enterprise clients in the region, enabling them to scale through making payments frictionless, driving acquisition of new merchants, and growing the Mass Payout solution stack through building trusted relationships with both key team members and client decision makers, and help customers realize value from Payoneer’s seamless payment capabilities.
What you’ll do:
- Manage Payoneer’s Enterprise client relationships at the senior level through understanding clients’ business, industry, payment needs & flows, growth opportunities.
- Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding client’s strategic initiatives and decision-making process.
- Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. gig economy, social platform, eCommerce, freelancer, content distribution, and others).
- Develop and drive the overall long-term strategy for accounts, aligned to customer business objectives, while prioritizing cross and up sell opportunities.
- Negotiate commercial & contractual terms, contract renewals, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives.
- Interpret data (market data, competitive data, proprietary data, and client supplied data) to include in data-driven decision-making process and to create a clear view on status of client
- Conduct regular business reviews with clients to establish growth goals, and track performance against jointly agreed objectives
- Display accountability, adaptability, helpfulness, and focus to better support our clients to maintain client health
Who you are:
- Bachelor’s degree in related fields, with 5 years of experience in a client-facing role in high growth technology firms, ecommerce/payments firms, fintech space or in a financial institution.
- Successful track records of achieving commercial targets
- Data-driven and analytical mindset
- Analytical problem solver, customer obsessed, team oriented
- Excellent communication and presentation skills, both in person and over the phone in English.
- Ability to work with global cross functional teams including sales/BD, finance, marketing, risk, customer care, legal, product, professional services, and compliance.
- Work autonomously to own all aspects of the client relationship and be the client’s advocate within Payoneer.
- Willingness to travel
#LI-AB4
#LI-Hybrid
In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Business Operations Intern
Role summary - As a Business Operations Intern in the CN & APAC Enterprise team, you will support Enterprise commercial operations and strategic initiatives in CN and APAC regions.
Location: Beijing/Shanghai/Shenzhen, China
On-site
Part-time(Internship)
What you’ll do:
- Support team performance tracking, including KPI monitoring, reporting, and insights generation
- Extract, organize, and analyze data to support business analysis and identify key issues or opportunities
- Assist in building dashboards, reports, and business review materials
- Work closely with team members to support deep-dive analysis on business performance and strategic topics
- Collaborate with cross-functional teams (e.g., Sales, Product, Operations, Marketing) to follow up on internal projects and ensure smooth execution
- Help streamline internal processes and improve reporting efficiency
- Support ad-hoc analysis and operational tasks as needed
Who you are:
- Currently enrolled undergraduate or graduate student (Business, Economics, Data, or related fields preferred)
- Strong English communication skills, both written and verbal, with the ability to work in an international environment
- Basic data analysis skills (Excel required; SQL / BI tools are a plus)
- Strong logical thinking and problem-solving ability; comfortable working with data
- Good communication and coordination skills; able to work with multiple stakeholders
- A proactive, detail-oriented, and responsible team player
- Experience in student organizations, projects, or leadership roles is a plus
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We are seeking an innovative, proactive, and strategic-minded Senior Solutions & Implementation Manager who thrives in a fast-paced and ambiguous environment. The ideal candidate will have strong attention to detail and the ability to design and deliver scalable, high-performance technical solutions that meet client needs. You will engage with C-level executives and work cross-functionally with teams in GTM, Product, R&D, Operations, Data, and more to ensure client success while managing some of our most high-profile projects. Candidates with less experience will be considered as a Solutions & Implementation Manager.
Hong Kong
Hybrid
Full-time
What you’ll do
- Solution Design: Develop comprehensive designs, technical specifications, and solution blueprints that align with industry best practices and regulatory requirements. Create innovative, scalable, and cost-effective technical solutions for both new and existing clients.
- Project Oversight: Act as the key project and client-facing representative, leading the implementation process from initial concept and design through testing and deployment. Ensure timely delivery and adherence to project milestones.
- Requirements Evaluation: Evaluate complex requirements (business, technical, security, reporting, legal/regulatory) and assess feasibility. Collaborate with internal and partner teams to distill these into functional requirements.
- Documentation: Thoroughly document solutions for internal and external alignment, including drafting Business Requirement Documents (BRD) and Solution Design Documents (SDD), creating custom design flowcharts, and maintaining a comprehensive project knowledge base.
- Performance Optimization: Conduct existing solution reviews and performance optimizations to ensure the integrity, quality, and maintainability of solutions.
- Trusted Advisor: Serve as a trusted advisor and technical expert during pre-sales meetings and throughout the implementation process for both external and internal points of contact.
Who you are
- Experience: 7+ years of experience as a Solutions Architect or in a similar role, with a proven track record of designing and delivering complex technical solutions.
- Creative Problem-Solver: A passion for solving complex problems and building scalable processes, coupled with strong attention to detail.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
- Strategic Execution: A proactive and strategic thinker with excellent multitasking and prioritization abilities.
- Technical Proficiency: Familiarity with APIs, SaaS products, and technologies, as well as proficiency in PowerPoint, Excel, Figma/Miro, Asana, Salesforce, Azure, etc.
- Business Acumen: Strong business understanding with a basic comfort level regarding commercials and contracts.
- Leadership Skills: Solid analytical, problem-solving, and leadership capabilities, with the ability to anticipate issues and implement effective solutions.
- Industry Knowledge: Fintech background strongly preferred.
- Education: Bachelor’s degree or equivalent experience.
- Travel: Willingness to travel as needed.
#LI- SL1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations.
Full time | Hybrid | Seoul
What you’ll do:
- Manage Payoneer’s Enterprise client relationships at the senior level through understanding clients’ business, payment needs & flows, growth opportunities.
- Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. Social streaming, eCommerce, freelancing, content distribution, and others).
- Develop and drive the overall long-term strategy for accounts, aligned to client business objectives, while prioritizing cross and up sell opportunities.
- Negotiate commercial & contractual terms, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives.
- Conduct regular business reviews with clients to establish growth goals, and track performance against jointly agreed objectives.
- Take ownership of client health by demonstrating accountability, adaptability, and problem-solving skills, ensuring that clients receive optimal support and service.
- Leverage market, competitive, and proprietary data to inform decision-making, providing a comprehensive view of the client’s status and future opportunities.
- Actively participate in internal review forums, presenting account plans for approval and soliciting support from management and other key business stakeholders.
- Identify potential new product and service opportunities, providing strategic input to product and R&D teams to enhance offerings with a long-term focus.
- Effectively communicate Payoneer’s value proposition during account review processes, prioritizing initiatives that align with client and company goals.
What we’re looking for:
- Bachelor’s degree or above, overseas education background preferred.
- 8+ years of experience in a client facing role in high growth technology firms, ecommerce/payments firm, fintech space or in a financial institution
- Ability to work with global cross teams, including sales/bd, finance, marketing, risk, customer care, legal, product, professional services, and compliance
- Expert communicator who is motivated to own all aspects of the client relationship and be the client’s advocate within Payoneer
- Excellent phone manner and presentation skills and able to productively facilitate meetings with up to 20 participants
- Able to travel to clients on frequent basis
- Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals
- Excellent written and verbal skill in both Korea, English and Japanese/ Mandarin
#LI-SL3
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer