Role Summary

As a Global Payments Strategist at Payoneer, you will play a critical role in supporting the company’s global licensing strategy, regulatory initiatives, and product expansion by ensuring that end-to-end fund movements are accurately documented, regulator-ready, and aligned with evolving compliance requirements. You will act as a strategic partner across Product, Treasury, Legal, Compliance, and Operations, maintaining a centralized view of how funds move across licensed entities, products, banking partners, and payment corridors.

This role owns the documentation and ongoing maintenance of Payoneer’s global funds flow framework, including safeguarding models, legal ownership of funds, and intercompany settlement structures. You will support licensing activities, regulatory reviews, audits, and banking partner due diligence by delivering clear, consistent, and defensible documentation across a highly dynamic and global payments ecosystem.

What You’ll Do

• Analyze, document, and maintain end-to-end funds flows across licensed entities, products, and banking partners using clear process diagrams and supporting narratives.
• Clearly articulate legal ownership of funds, applicable safeguarding or client money treatment, responsible regulated entities, and key risk and control points throughout the payment lifecycle.
• Support new license applications, regulatory change notifications, supervisory reviews, audits, and banking partner due diligence requests with regulator-ready documentation.
• Partner cross-functionally with Product, Treasury, Legal, Compliance, and Operations teams to assess and document new products, payment rails, and enhancements to existing flows.
• Document and support intercompany funding, settlement, and liquidity structures, ensuring alignment with contractual arrangements and regulatory expectations.
• Contribute to board-level, audit, regulatory, and banking partner materials by preparing structured and comprehensive funds flow documentation.
• Act as a subject matter expert on funds flow design and documentation, bringing a strong regulatory, operational risk, and audit-focused mindset.
• Maintain and continuously improve Payoneer’s global funds flow framework as products, corridors, banking partners, and regulatory requirements evolve.
• Support initiatives related to emerging payment models, including stablecoin-based settlement and funding structures.
• Drive consistency, governance, and quality standards across all funds flow documentation and related processes.

Who You Are

• You have 5+ years of experience in payments, fintech, banking, or another regulated financial services environment.
• Strong understanding of end-to-end funds flows, safeguarding and/or client money concepts, and complex cross-border payment services.
• Proven ability to translate complex operational and technical processes into clear written and visual documentation suitable for regulators, auditors, and banking partners.
• Experience supporting licensing activities, regulatory change initiatives, supervisory reviews, or audits within regulated environments.
• Familiarity with regulatory frameworks such as EMI, AFSL, MAS, PSD2, or similar global financial regulations is highly preferred.
• Highly detail-oriented and structured, with the ability to manage complex projects independently and operate effectively in high-accountability environments.
• Strong written and verbal communication skills, with the ability to engage effectively with senior stakeholders across multiple functions and geographies.
• Comfortable navigating evolving regulatory landscapes and fast-paced global payments environments.

#LI-FD1

Location: New York, NY
Hybrid
Full-time

Role summary:

We are seeking a Senior Manager, Global Banking Operations to lead our New York–based Banking Operations function. This role is a critical regional leadership position within our global Banking Operations organization and reports to the Senior Director of Banking Operations.
Based at our New York headquarters, this role sits at the center of company leadership and strategic enterprise partnerships. The Senior Manager will oversee day-to-day banking operations for the region while partnering closely with Treasury, Product, Compliance, Legal, GTM, and Enterprise teams to ensure operational excellence, scalability, and readiness to support continued growth.

What you’ll do:

• Lead and develop the New York Banking Operations team, fostering accountability, ownership, and continuous improvement
• Set performance expectations, monitor KPIs, and provide ongoing coaching and professional development
• Oversee end-to-end payment processing, reconciliations, liquidity coordination, and exception management
• Serve as the primary regional escalation point for complex operational issues, partner bank matters, and enterprise-impacting incidents
• Partner closely with Treasury to support effective funding, settlement, and liquidity management
• Represent Banking Operations in cross-functional forums with senior leadership and key stakeholders
• Support new products, corridors, and payment methods by ensuring operational readiness prior to launch
• Identify process gaps and drive initiatives to improve efficiency, scalability, and control
• Ensure adherence to regulatory, compliance, audit, and internal control requirements
• Collaborate with global Banking Operations leaders to align on standards, reporting, and best practices

Who you are:

• 6–8+ years of experience in banking operations, payments, fintech, or financial services, including people management experience
• Strong understanding of payment flows, cross-border settlement, reconciliations, and operational controls
• Proven experience leading teams in fast-paced, global environments
• Comfortable operating in a high-visibility HQ setting and partnering with senior leadership and enterprise stakeholders
• Strong analytical mindset with a data-driven approach to performance improvement
• Experience with banking systems, transaction monitoring tools, and operational risk frameworks
• Ability to manage ambiguity, prioritize effectively, and execute with precision
• Excellent communication and stakeholder management skills
• Hands-on leadership style with a strong sense of ownership and accountability

What we offer:

• Competitive medical, dental, and vision insurance (coverage starts on day one)
• 401(k) with employer match
• Employee Stock Purchase Plan (ESPP)
• Fitness and wellness reimbursement
• Generous PTO, paid holidays, and parental leave
• Learning and professional development opportunities
• Flexible hybrid work model
• Volunteer opportunities
• Collaborative office culture with supportive leadership

#LI-FD1