The Role

Bottomline is looking for a Senior Program Manager to grow with us!

Bottomline is transforming the way we operate and is looking for a Senior Program Manager for Technology Operations with a sense of urgency to drive, execute, and manage initiatives within the CTO and across functions for our global organization. This is a key role in the overall Technology organization requiring experience and insights into project management, process management, efficiency in work-flow processes to delivering cost-effective solutions. This leader leverages a collaborative style to affect work results and continuous improvement techniques to advance the work process and team knowledge. The culture desired is one of candor and high-performance without tolerance for substandard work results.

This role is the coordination point for assuring consistency in our CTO and cross-functional processes and their governance, including hand-offs to key stakeholders, on-going oversight to unblock issues and prioritize resources with other project and program managers. The Bottomline expectation is that we work with and for one another and this will be embraced in the cross-organizational relationship building and leverage of process to affect expected results and drive to world-class performance.

The Senior Program Manager will interact and communicate internally with the Technology organization, and senior operational management up and across other Bottomline functions including Customer, Finance, Human Resources, Information Technology, Procurement, Product and Revenue.

How you’ll contribute:

• Manage multiple business transformation initiatives that support how we operate in a new functionally aligned, outcome-based organization.
• Help develop and monitor key performance indicators (KPIs) and the reporting package used by Technology leadership to make prioritization decisions.
• Accountable for business alignment and managing all aspects of project and program implementation, developing all project artifacts, creating required project plans, tracking deliverables, and reporting progress.
• Identify and communicate project risks and dependencies, define mitigation strategies, manage resolutions/escalations, and meet key sign off criteria.
• Identify the change impacts to individuals and groups and create a change strategy, designing and delivering change interventions to help stakeholders respond and adapt, finding ways to overcome individual resistance to change.
• Create steering committee and management presentations for various audiences that articulate our business transformation initiatives and accomplishments.
• Foster cross-functional collaboration, creating an environment that encourages communication, knowledge sharing, and coordination.
• Connect the dots, with a continuous improvement mindset, to lead and inspire a group of people to deliver.
• Identify opportunities to optimize business processes and leading performance indicators across functional areas.
• Opportunity to help shape and develop standard approaches for project and program management across Bottomline.

What will make you successful: 

• 10+ years of project management or similar experience within a fast-paced and growth-oriented organization, ideally across multiple sites or businesses.
• Demonstrable experience managing multiple complex projects to closure meeting expected quality and strategic objectives.
• Advanced/expert understanding of project management processes, risk management processes and methodologies.
• Experience driving change in a matrixed organization.
• Experience building relationships across all levels of an organization.
• Strong quantitative, analytical, and problem-solving skills.
• Excellent leadership, communication, and influencing/negotiation experience.
• Shares his/her experience as a teacher for process and improvement of process through a retrospective lessons learned approach. Drives program improvement with the cross-functional team.
• B.S. degree in Computer Science, Engineering, Business, or equivalent experience is preferred.

#LifeAtBottomline

Team Lead – Payments Team  

Role Overview 

The Team Lead for the Payments Engineering team is responsible for leading the development, stability, and evolution of the TreasuryXpress Payment Hub. This position combines strong technical capabilities, deep payments-domain knowledge, and leadership skills to ensure secure, compliant, and scalable payment processing across the application. 

Key Responsibilities 

Technical Leadership & Execution 

- Lead design and development of payment components including creation, validation, enrichment, workflow, export, sanctions screening, and bank connectivity. 

- Oversee XML/ISO20022/MT/MX and CBPR+ payment transformations. 

- Ensure proper functioning of the rules engine for validation, enrichment, and workflow. 

- Drive improvements in resiliency and performance for payment pipelines. 

- Collaborate with architects to align the payments domain with modern cloud-native patterns. 

Team Management & Coaching 

- Lead, mentor, and support a team of engineers. 

- Conduct 1:1s, performance assessments, and career development. 

- Foster ownership, accountability, and engineering excellence within the team. 

Delivery Ownership 

- Manage sprints, backlog, planning, grooming, and delivery. 

- Partner with Product Management to translate business needs into actionable tasks. 

- Ensure on-time delivery aligned with TX quarterly release cadence. 

Quality & Compliance 

- Ensure compliance with Sanctions Screening, CBPR+, and audit obligations. 

- Ensure automated testing coverage and strong QA collaboration. 

- Support penetration testing and security assessments. 

Cross-Functional Collaboration 

- Work with DevOps on deployments, monitoring, and environment health. 

- Support Implementation and Support teams on high-priority client issues. 

- Partner with QA, Product, Architecture, Support, and DevOps. 

Production Stability & Incident Response 

- Act as escalation point for payment-related incidents. 

- Ensure effective communication with support teams. 

- Conduct post-incident reviews. 

Required Qualifications 

- Strong experience with .NET Core / C#, microservices, cloud-native architectures. 

- Deep knowledge of payments (XML, ISO20022, MT/MX), workflows, bank connectivity, CBPR+. 

- Strong experience with SQL/PostgreSQL. 

- Experience in secure SaaS multi-tenant financial applications. 

- Excellent leadership, communication, and coordination skills. 

Preferred Qualifications 

- Experience leading fintech or payments teams. 

- Azure cloud, Kubernetes, asynchronous queues. 

- Experience with distributed global teams. 

- Exposure to AI-enhanced financial workflows. 

Success Indicators 

- Stable, performant, compliant payment processing. 

- Strong team autonomy, clarity, and predictable delivery. 

- Reduced incidents, improved quality and velocity. 

 #LI-DNI

#LifeAtBottomline

 We catch the bad guys! Do you have what it takes to join us?

We are looking for an awesome Full Stack Developer to innovate, win and grow with us.

As a member of our R&D group, you will design, develop and deploy Web based innovative solutions to prevent financial crimes. Your role will be diverse and meaningful, and your contribution will have a great impact on those around you.

How you will contribute:

• Be a part of a small and multi-talented full-stack team. The team works both on front-end and back-end and requires understanding in networking and security as well.
• The team uses the Agile-Scrum methodology of work.
• Cooperate with product, architects and other tech leads to deliver amazing solutions and user-experience that improves our product.

What will make you successful:

• Computer Science degree
• 5 years’ experience as a Full Stack developer with Java backend knowledge.
• Experience with JavaScript, HTML and CSS.
• React – advantage
• Research & debug skills
• Experience with writing Spring based applications - advantage

Who Are We?

Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.

It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across APAC are conveniently positioned to optimize our global reach. Sydney, Singapore, Bangalore, and Mumbai have state-of-the-art flexible workspaces, which truly reflect our energetic, innovative culture and mission to push the boundaries of the business payments space.

Culture and Values

We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us. Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily.

We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline

Start your #LifeAtBT

Job Title: Scrum Master 

Role Summary 

We are looking for an experienced Scrum Master to support and drive effective delivery across up to three agile teams. This role requires a strong practitioner who is comfortable working across different agile methodologies (Scrum, Kanban) and who brings a pragmatic, delivery oriented mindset. The successful candidate will be an excellent facilitator, able to run highquality ceremonies, remove impediments, and help teams continuously improve how they work. 

Key Responsibilities 

• Serve as Scrum Master for up to three agile teams, adapting approach based on team maturity, context, and delivery needs 

• Plan, facilitate, and continuously improve core agile ceremonies, including sprint planning, daily standups, reviews, retrospectives, and backlog refinement 

• Apply and tailor agile methodologies such as Scrum and Kanban to support effective flow, predictability, and delivery outcomes 

• Act as a strong facilitator, ensuring meetings are purposeful, inclusive, and outcomedriven 

• Partner closely with Product Owners, Engineering Managers, and delivery stakeholders to support prioritisation, dependency management, and delivery planning 

• Identify, track, and actively help remove impediments that impact team delivery 

• Promote transparency through effective use of agile metrics (e.g. flow, throughput, predictability) and visualisation 

• Coach teams on agile best practices while remaining pragmatic and focused on real delivery outcomes 

• Support continuous improvement through data, feedback, and actionable retrospectives 

• Help foster a collaborative, accountable, and psychologically safe team environment 

Required Experience and Skills 

• Proven experience as a Scrum Master supporting multiple teams simultaneously 

• Handson experience with Scrum and Kanban, and the ability to apply them pragmatically 

• Strong experience running and facilitating agile ceremonies for established delivery teams 

• Clear delivery focus, with a track record of helping teams improve execution and outcomes 

• Excellent facilitation and communication skills, with the ability to engage diverse stakeholders 

• Strong problemsolving skills and a proactive approach to removing impediments 

• Comfortable working in a fastpaced, evolving environment 

Desirable Experience 

• Experience working with crossfunctional product and engineering teams 

• Exposure to scaling delivery across multiple teams or shared dependencies 

• Experience using agile metrics to drive improvement rather than reporting for its own sake 

• Experience working with Data Science and Data Engineering teams 

Personal Attributes 

• Pragmatic and outcomefocused rather than overly processdriven 

• Confident facilitator who can challenge constructively when needed 

• Calm, organised, and resilient under delivery pressure 

• Collaborative mindset with a strong sense of ownership 

Job Title: Manager of UI Development 

Location: Bengaluru 

Summary 

We are seeking a highly skilled and motivated UI Development Manager with deep expertise in React and a passion for mentoring and team leadership. This role will help lead a team of front-end developers to deliver high-quality, scalable, and user-centric web applications. The ideal candidate combines strong technical capabilities with a collaborative leadership style, fostering growth and innovation within the team. 

Responsibilities: 

• Help lead and manage a team of UI developers, providing technical guidance, performance feedback, and career development support. 

• Help drive the design and implementation of modern, responsive user interfaces using React, TypeScript, and related technologies. 

• Collaborate with UX designers, product managers, and backend engineers to deliver seamless user experiences. 

• Help establish and enforce best practices in front-end architecture, coding standards, testing, and performance optimization. 

• Conduct code reviews, pair programming sessions, and technical workshops to elevate team skills. 

• Champion accessibility, usability, and responsive design principles. 

• Help manage project timelines, resource allocation, and delivery milestones. 

• Foster a culture of continuous learning and innovation. 

Qualifications 

• 7+ years of experience in front-end development, with at least 3 years in a leadership or managerial role. 

• Expert-level proficiency in React and the general React ecosystem. 

• Strong understanding of JavaScript/TypeScript, HTML5, CSS3, and modern build tools (Webpack, etc.). 

• Experience writing unit and integration tests. 

• Working experience with WCAG 2.0-WCAG 2.2 Level A and AA success criteria. 

• Experience mentoring developers and leading technical initiatives 

• Excellent communication, collaboration, and problem-solving skills. 

Requirements 

• 5+ years as a UI developer 

• 2+ years as a senior/lead UI developer 

The Role

Bottomline is looking for a Site Reliability Engineer with SecOps experience to grow with us in a Hybrid work environment out of our Theale, Reading UK office!

Candidates for this position must be authorized to work in the United Kingdom on a full-time basis for any employer without restriction.

Visa sponsorship will not be provided for this position.

The Site Reliability Engineer will work on many SecOps related tasks however this will not be their only focus!

We are looking for someone who is hands on and naturally steps into leadership — someone who learns fast, dives into complex topics, and takes ownership of the roadmap and outcomes across security and reliability.

You will harden our platforms and software supply chain, codify infrastructure, uplift observability, and improve 24×7 availability through automation. The role partners closely with application, platform, and security teams across regions and includes mentoring other engineers and leading cross-team initiatives to completion.

How you’ll contribute:

Strategy & Cross Team Ownership

• Shape and execute the SRE roadmap; author design docs; run design reviews; align stakeholders and timelines.
• Mentor engineers; drive knowledge sharing, transparent status/reporting, and continuous improvement. SecOps (including Vulnerability Management)
• Own the vulnerability lifecycle end to end: discovery, triage, risk-based prioritization, remediation, verification, and reporting.
• Operate and improve scanning across servers, containers, and images; maintain accurate in scope asset inventories.
• Plan/execute patch cycles for Linux and Windows; validate changes in lower environments; maintain rollbacks and change controls.
• Embed security in CI/CD (SAST/DAST, dependency scanning, SBOM + signing, policy checks); enforce minimum baseline policies for container images.
• Own certificates, keys, and secrets lifecycle with automated rotation and renewal.
• Partner with Security/GRC on policies, audits, evidence; document exceptions and time-bound risk acceptances.

SRE & Reliability

• Define SLOs/SLIs and manage error budgets; lead incident response and post incident improvements; coach on-call practice.
• Build and operate observability (metrics/logs/traces) using OTEL and Grafana; automate runbooks to reduce MTTR.
• Engineer resilient CI/CD (GitLab, Jenkins): progressive delivery, safe rollbacks, change validation, and release quality gates. Automation & Platform Engineering
• Design and maintain Terraform modules and configuration management (Puppet/Ansible); standardize platform baselines (OS, Kubernetes, middleware) and enforce policy-as-code.
• Consolidate and rationalize technical stacks to improve operational readiness and risk profiles. Stakeholders & Ways of Working
• Work with SRE engineers, and other Operation teams to schedule and deliver safe changes; partner with CISO; engage application teams for zero downtime or low risk deployments.
• Sharing ideas with the team and management to improve security and reliability
• Proposing new security tools, automation and processes
• Embracing new technologies and building business cases for their adoption

What will make you successful: 

• Fluent in English
• Systems: Strong Linux (RHEL/CentOS) and/or Windows Server administration in production environments.
• Vulnerability & Patch: Hands-on with scanners (e.g., Qualys/Defender VM) and patch orchestration; strong change control and rollback strategies.
• IaC & Config: Terraform; Ansible/Puppet (idempotent patterns); OS native patching (yum).
• CI/CD & Git: Working knowledge to embed scanning and compliance checks in pipelines (GitLab/Jenkins).
• Containers/K8s: Familiarity with Docker/Kubernetes and image scanning policies.
• Observability & SRE: Practical OTEL instrumentation and Grafana dashboards; SRE principles for availability and MTTR reduction.
• Security: Certificates, encryption standards, secure configuration baselines; secrets management.
• Scripting: Proficiency in Bash/PowerShell; working knowledge of Python or Go. Soft skills • Strong security and customer-service mindset
• Rigorous, methodical and risk-aware
• Recognized technical leadership and ownership
• Ability to remain calm and decisive under pressure
• Autonomous but able to work effectively within teams
• Excellent communication and stakeholder management skills

What We Offer: 

• Competitive salary and benefits package. 

• Opportunities for professional growth and advancement. 

• A collaborative and innovative work environment. 

• Flexible working arrangements. 

#LifeAtBottomline

#LI-DNI

Position Summary:

Bottomline Technologies is seeking a highly experienced Senior Devops Engineer with 4-5 years of hands-on expertise in designing, implementing, and managing cutting-edge DevOps solutions. The ideal candidate will have deep experience with CI/CD pipelines, cloud-native technologies, infrastructure automation, GitOps practices, production release management, and team leadership.

The ideal candidate will have deep experience with CI/CD pipelines, infrastructure automation, GitOps practices, production release management, and team collaboration.

This position is based at our Bangalore, India office.

Key Responsibilities

DevO ps Strategy & Leadershi p

• Define and drive DevOps best practices and automation
• Provide strong decision-making support to stakeholders and technical
• Collaborate with development, QA, SRE, and operations teams for seamless

CI/CD Pipeline Ownership

• Architect, implement, and optimize CI/CD pipelines using Jenkins/gitlab Bitbucket/Git, and Gitops-based workflows.
• Ensure robust code scanning, security checks, and quality gates using
• Drive continuous improvement in release automation and deployment

Containerization & Orchestration

• Build and manage containerized environments using
• Deploy, scale, and manage applications on Kubernetes
• Implement GitOps-driven deployments using Argo

Infrastructure Automation

• Design and automate infrastructure provisioning using Ansible and
• Maintain Infrastructure-as-Code environments to support scalable, immutable
• Improve operational efficiency through end-to-end

Production  Management  & Reliability

• Oversee production deployments, incident response, and root-cause
• Ensure high availability, performance, and reliability of
• Manage environment configurations, release calendars, and change management

Collaboration & Communication

• Drive knowledge sharing, documentation, and process
• Communicate complex technical topics clearly to non-technical

Site Reliability Engineering (SRE) Responsibilities

• Ensure reliability, scalability, and availability of production
• Drive incident and problem management, including incident response, RCA, and post-mortems.
• Implement observability best practices — monitoring, logging, and alerting across
• Optimize system performance, cost, and operational

Required Skills & Qualifications

• 4-5 years of hands-on experience in
• Strong expertise with:
  • Git, Bitbucket, branching strategies, code
  • Jenkins (pipeline development, plugin management).
  • SonarQube (code quality, security scanning).
  • ArgoCD, GitOps
  • Docker, Kubernetes
  • Ansible, Puppet for
• Experience with production release management, CI/CD governance, and operational
• Solid understanding of microservices, networking, security, and cloud-native
• Excellent problem-solving, communication, and leadership

Nice-to-H ave Skills

• Experience with IaC tools (Terraform, CloudFormation).
• Knowledge of monitoring tools (Prometheus, Grafana, ELK, Splunk).
• Experience with service mesh, policy-as-code, or advanced automation

About Bottomline Technologies

Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital.

Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies.

Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer

Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer.

Please Note: Bottomline Technologies does not accept resumes submitted by recruiting firms unless specifically requested by People SuccesS team. Unsolicited resumes wlll be ineligible for referralfees.

Senior AI Quality Assurance Engineer

Role Overview

An AI Quality Assurance Engineer ensures the accuracy, reliability, and compliance of AI systems and models before deployment. This role is critical for validating AI-driven applications, detecting defects, and safeguarding against risks such as bias, hallucinations, and non-deterministic behavior. The position involves designing robust test strategies for machine learning models and collaborating with data scientists, ML engineers, and product teams to maintain high-quality standards.

Key Responsibilities

· Testing & Validation

o Develop and execute comprehensive test plans for AI models and systems.

o Perform manual and automated tests to validate AI functionality under various scenarios.

o Conduct bias detection, edge-case testing, and stress testing for AI models.

· Automation & Tools

o Design and implement automated testing frameworks for AI workflows.

o Utilize AI-powered QA tools and self-healing test scripts to improve efficiency.

· Compliance & Governance

o Ensure AI systems adhere to ethical guidelines, regulatory standards, and internal policies.

o Maintain documentation such as Generative AI Bill of Materials (BoM) for transparency and audits.

· Collaboration

o Work closely with ML engineers, data scientists, and product managers to resolve defects.

o Participate in code reviews and contribute to continuous improvement initiatives.

· Monitoring & Reporting

o Analyze test results, identify defects, and track quality metrics.

o Provide risk assessments and recommendations for AI deployments.

Required Skills & Qualifications

· Education: Bachelor’s in Computer Science, Software Engineering, or related field.

· Experience:

o 3–7 years in QA, with at least 2 years in AI/ML testing.

o Familiarity with non-deterministic testing and AI-specific QA challenges.

· Technical Expertise:

o Proficiency in Python and testing frameworks (e.g., PyTest, Selenium).

o Knowledge of ML frameworks (TensorFlow, PyTorch) and MLOps tools.

o Experience with CI/CD pipelines and cloud platforms (AWS, Azure, GCP).

· Soft Skills:

o Strong analytical and problem-solving abilities.

o Excellent communication and collaboration skills.

Preferred Skills

· Understanding of ethical AI principles and bias testing.

· Familiarity with low-code/no-code automation tools and AI-driven QA platforms.

· Knowledge of regulatory compliance for AI systems.

#LI-DNI

#LifeAtBottomline

Position Summary: 

We are seeking a highly skilled and detail-oriented Senior Automation QA Engineer to join our team. The ideal candidate will have expertise in both manual and automation testing, with a proven ability to work in an Agile/Scrum environment. It is expected that your solid background in software quality engineering empower you to effectively analyzing requirements, design and execute test strategy, identifying defects, develop and automate test cases. Using our in-house framework, you have an opportunity to learn new automation tools and contribute to developing a cutting-edge framework and drive process improvements to deliver exceptional solutions. 

Primary Responsibilities: 

• Collaborate with cross-functional teams to refine requirements and ensure comprehensive test coverage. 

• Design, document, and execute functional test cases and automate them. 

• Report defects and work closely with developers to drive fix to resolution and validate it. 

• Participate in root cause analysis and recommend actions to improve quality process. 

• Develop and maintain automation test scripts and frameworks (Selenium, RestAssured). 

• Participate actively as a quality advocate in all Agile ceremonies (planning, stand-ups, …). 

• Analyze and report test results, metrics, and insights to stakeholders. 

• Foster continuous improvement through structured feedback and advocating for quality. 

• Foster a culture of accountability, proactive problem-solving, and pride in delivering high-quality results. 

• Participate in application and test automation code review process. 

• Participate in requirements analyzing to determine testability within time constraints.  

Required Qualifications:  

• 5+ years of experience in software quality assurance. 

• Outstanding problem-solving skills and ability to own and self-manage daily tasks. 

• Excellent communication (verbal/written), analytical, and problem-solving skills. 

• Solid understanding of SaaS QA methodologies, concepts, tools, and processes. 

• Solid understanding of agile/scrum methodologies. 

• Solid understanding of Web and RESTful services testing and automation. 

• Proven hands-on experience on QA automation using Java/Maven. 

• Ability to read, write and analyze SQL database queries. (Postgres, Oracle)  

• The ability to estimate effort, make and meet commitments is required  

Preferred Qualifications: 

• Certification in Scrum, Agile, or Quality Assurance (e.g. CSQA, CSMS, CSTE) 

• Familiarity with more than one programming languages (Python, Groovy) 

• Previous experience in a large-scale SaaS or financial technology environment. 

• Familiarity with cloud-based solutions and microservices architecture. 

• Familiarity with cloud-based infrastructure and deployment practices 

• Familiarity with CI/CD pipelines and DevOps practices. 

• Familiarity with containerization (Docker) and orchestration tools (Kubernetes). 

• Working knowledge and experience with JIRA, Confluence and Git.  

• Some exposure to banking & finance domain would be nice to have. 

• Stay up to date with the latest trends in QA practices, tools, and technologies to improve testing processes. 

Education: 

• BE or higher in computer science, engineering or relevant field 

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. 

About Bottomline Technologies 

Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital. 
 
Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies. 
 
Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer 
Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer. 

Position Summary: 

We are looking for a hands-on UI Engineering Manager to lead our engineering team working on Digital banking solutions. More than 4 trillion payments originate from our Digital banking solutions every year and 17 of the top 50 US banks, by asset size, use our solutions. 

Our UI team continues to deliver compelling user experiences built with modern UI technologies to large banks and financial institutions around the world. We are looking to add the right individual to our highly skilled and dedicated UI Development group.  

Your role is going to be crucial in shaping the future of our Digital banking solutions. You will be building high performing teams, encouraging an innovative problem-solving approach & optimizing and driving engineering excellence. 

You should possess excellent communication skills (written and verbal, formal and informal), and be comfortable managing teams that have autonomy and complete ownership. 

This position is based at our Bangalore, India office. 

Culture & Values: 

We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us. 

Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily. 

We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline 

Responsibilities: 

• Provide creative leadership and technical expertise with hands on coding, to guide the development and enhancement of our solutions. 

• Collaborate with product designers and UX specialists to refine component specifications and translate those designs into UI Components. 

• Contribute to Bottomline’s UI Design Library 

• Collaborate with cross-functional teams, including product management, implementation teams, Production support, and operations, to ensure best-in-class customer experience. 

• Think differently and foster a culture of curiosity, reasoning and innovation. 

• Set clear goals and performance expectations, conduct regular 1:1s, and provide constructive feedback to nurture individual and team growth. 

• Establish and enforce stringent quality practices, Non-functional standards and best practices throughout the engineering process to deliver products that exceed customer expectations. 

• Improve, optimize and identify opportunities for efficient software development processes. 

We’re excited about you if you have:  

• Bachelor's/Master’s degree in computer science, engineering, or related field. 

• 4+ years of leadership/management experience with a team of 8-10 engineers 

• Technical Expertise 

• High technical credibility - ability to audit technical decisions and push for the best solution to a problem. 

• Strong JavaScript knowledge, both ES5 and ES6 

• A strong proponent of clean, valid, maintainable, and semantically correct HTML and CSS 

• In-depth knowledge of the capabilities of Edge, Firefox, Safari, and Chrome 

• Working experience with WCAG 2.0 Level A and AA success criteria 

• Experience with React a plus 

• A strong understanding of Responsive Design principles 

• Experience writing unit and integration tests 

• Emphasis on functional programming a plus 

• Ability and willingness to analyze and integrate inputs from technical and business resources to draw clear conclusions. 

• Ability to see the big picture, while not losing sight of necessary details 

• Proven track record of leading productive engineering teams and shipping world class products 

• Passion for Results 

• A bias towards action and an iterative approach to problem-solving 

• Strong desire to drive change, and ability to adapt to change quickly. Consistently seek ways to improve existing processes. 

• Proactive risk management: Ability to identify and mitigate risks. 

• Data driven: Ability to identify meaningful data to be captured and present it in a clear, concise way. Influence data driven decisions as part of continuous improvement. 

• Strong experience collaborating with Product, Production support, and other cross-functional stakeholders in metrics and goal driven organization. 

• Ability to step up in complex situations while maintaining poise and professionalism. 

• Ability to organize and prioritize tasks and keep delivery on schedule. 

• Passion for People development 

• Create an environment conducive to individual and team success while upholding Bottomline’s mission and values. 

• Passion for developing people with effective coaching and mentoring skills.  

• Ability to identify and successfully groom new leaders in technical areas for handling higher level of responsibilities. 

• Exceptional interpersonal written, and verbal communications and presentation skills. 

• Ability to communicate effectively, freely, and concisely to influence, negotiate, and convince.  

Please Note: Bottomline Technologies does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees. 

Who Are We?

Culture and Values Role We are looking for a FM Solution Onboarding Engineer to innovate, win and grow with us on our SaaS Platform!

FM Solution Onboarding Engineer, you will join the Solutions Onboarding team as part of the FM Solutions Readiness & Customer Operations and will notably oversee the onboarding of new customers onto our platform. The main focus will be on the strategic Saas-Platform migration and enforce the capacity of the team to accelerate and succeed with this major migration. Priority and focus of the FM Solution Onboarding Engineer are related to customer migration and onboarding activities for an efficient, smooth (quality) and fast customer onboarding process in order to meet both FM Operations and customers objectives.

How you’ll contribute

· Solution onboarding

o Work hand in hand with the project managers and act as the main technical point of contact for the implementation of customer projects on all customer related environments – sandbox, staging and production

o Set realistic deadlines and ensure all customer requirements are met within that period

o Coordinate/delegate and manage internal tasks with the associated internal departments (infrastructure, network, CAB, etc.)

o Document and maintain the customers implementations for further references and updates.

o Participate in the full automation of all implementations across all production related environments; be part of the stakeholders to shape the future implementation tools.

o Assist the customer during UAT test phase, assist other teams in troubleshooting an issue in staging and during hyper-care period in Production

· Configuration control

o Implement configuration control checks to ensure projects adhere to guidelines and consistency between production related environments is maintained.

o Automate control check for faster feedback loop to project managers,

o Controls configuration after solution upgrades to ensure non-regression.

· Team collaboration

o Collaborate with the rest of the Solution Readiness team during the design to ensure ease of onboarding,

o Provide continuous feedback to the Solution Readiness team on possible improvements.

Preferred Requirements:

· Formal training in Computer Science or IT

· Experience working with API technologies

· Comfortable with writing documentation

· A strong desire to work in a technical environment

· Ability to work with teams in different geographical regions

· Comfortable working with new ideas and refining them into business deliverables.

Extra awesome

· Payment industry knowledge

· SWIFT operations knowledge

· Understanding of a SaaS operating environment

· Knowledge of Agile methodology

· Change Management and ITIL is a plus

· AI, Python and/or shell scripts for automation

Senior Software Engineer (L3) – Digital Banking

Position Overview

As a Senior Software Engineer (L3) in Digital Banking, you will play a hands-on role in designing, developing, and enhancing mission‑critical payment and cash‑management capabilities. You will collaborate closely with developers, Enterprise Support Account Managers, Product Owners, and cross‑functional partners to analyze issues, implement code enhancements, and strengthen the availability, scalability, and resiliency of our platform.

The ideal candidate brings 4–6 years of experience in Java/J2EE development, a strong foundation in design patterns, data structures, and algorithms, and familiarity with modern observability tools such as Loki/ELK, ElastAlert, and Grafana.

Key Responsibilities

• Collaborate with the Tech Lead and other engineers to deliver high‑quality solutions.
• Partner with Account Managers, Product, SRE, Security, and Compliance teams to influence roadmap decisions and design scalable, resilient services using Java/J2EE and modern frameworks.
• Uphold engineering standards for code quality, testing, observability, documentation, and operational readiness; participate in detailed design and code reviews.
• Build and maintain robust observability practices—logs, metrics, traces, dashboards, and alerts—leveraging tools such as ELK, Loki, ElastAlert, and Grafana.
• Apply secure‑by‑design principles and ensure adherence to industry and regulatory standards for banking systems.
• Mentor junior and mid‑level engineers through technical coaching, guidance, and domain leadership.
• Lead incident response activities, perform root‑cause analysis, and drive continuous improvement in system reliability.
• Contribute reusable patterns, reference implementations, and documentation to accelerate internal development.
• Continuously improve platform reliability, performance, developer velocity, and customer experience.

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field—or equivalent practical experience.
• 4–6 years of professional software engineering experience with a track record of delivering impact at scale.
• Strong expertise in Java/J2EE, algorithms, data structures, and design patterns, with excellent hands‑on coding skills.
• Experience with observability tooling such as Kibana, Loki, and Grafana, and proficiency with CI/CD pipelines.
• Strong communication and collaboration abilities, including skill in presenting technical concepts to non‑technical stakeholders.
• Ability to stay calm and effective under pressure during incident response.
• Demonstrated experience mentoring engineers and driving continuous team improvement.
• Experience with event‑driven architectures, messaging technologies (e.g., MQ), and streaming platforms (e.g., Kafka).

Nice to Have

• Security experience (e.g., threat modeling, secure coding, mTLS, OWASP Top 10) and working in regulated environments.
• Experience building or operating services in public cloud environments (AWS, Azure, or GCP) or hybrid architectures.
• Background in payments, cash‑management systems, or core banking integrations.

The Role

Bottomline is looking for a Junior (Jr) Site Reliability Engineer to grow with us in a Hybrid work environment out of our Theale, Reading UK office!

Candidates for this position must be authorized to work in the United Kingdom on a full-time basis for any employer without restriction.

Visa sponsorship will not be provided for this position.

What You Will Do 

As a Junior Automation/Site Reliability Engineer, you will help automate day-to-day operations, customer onboarding/setup, and BAU activities for our managed file transfer (MFT) services and other core services. You will build scripts, pipelines and configuration-as-code under guidance from senior engineers, improve observability and reliability, and contribute to well-documented, repeatable processes.

How you’ll contribute:

• Build and maintain automation for operations and customer setup using scripting and configuration-as-code (e.g., Bash, Python, Golang, Powershell).
• Contribute to configuration management and infrastructure automation (e.g., Ansible, Puppet, Terraform).
• Develop and enhance CI/CD pipelines (e.g., GitLab) for service deployments and runbooks.
• Create and maintain runbooks and documentation for repeatable BAU activities and onboarding workflows.
• Enhance monitoring and alerting (Grafana/OTEL/Prometheus) to improve reliability and reduce manual toil.
• Collaborate with SRE/DevOps engineers and service teams to deliver small, incremental improvements.
• Follow security and compliance practices, including certificate handling and secrets management.
• Participate in incident response and post-incident reviews; propose automation to prevent recurrence.
• After ramp-up, participate in an on-call rotation with guidance and support. Customers & Operations
• Demonstrate a strong service mindset and clear communication with internal and external stakeholders.
• Meet commitments and SLAs by using automation to deliver consistent, high-quality outcomes.
• Replace manual, error-prone onboarding steps with automated workflows and templates.

What will make you successful: 

• Foundational system administration on Linux and/or Windows Server.
• Familiarity with infrastructure automation and configuration management (Terraform, Ansible/Puppet).
• Scripting ability in at least one language (Bash, Python, Golang, Powershell).
• Basic CI/CD concepts and tools in production environments.
• Understanding of observability fundamentals (metrics, logs, traces) and relevant tools (Grafana/OTEL).
• Basic networking and platform concepts (TCP/IP, DNS, certificates, virtualization, containers).
• Version control with Git and GitOps-friendly workflows.
• Clear written/verbal communication, eagerness to learn, and a collaborative mindset.

What We Offer: 

• Competitive salary and benefits package. 

• Opportunities for professional growth and advancement. 

• A collaborative and innovative work environment. 

• Flexible working arrangements. 

#LifeAtBottomline

#LI-DNI

About Bottomline Technologies 

Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital. 
 
Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies. 
 
Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer 
Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer. 

Position Summary: 

We are looking for a hands-on Engineering Manager to lead an engineering team working on Digital banking solutions. More than 4 trillion payments originate from our Digital banking solutions every year and 17 of the top 50 US banks, by asset size, use our solutions. 

Your role is going to be crucial in shaping the future of our Digital banking solutions. You will be building high performing teams, encouraging an innovative problem-solving approach & optimizing and driving engineering excellence. 

You should possess excellent communication skills (written and verbal, formal and informal), and be comfortable managing agile teams that have autonomy and complete ownership. 

This position is based at our Bangalore, India office. 

Responsibilities: 

• Provide creative leadership and technical expertise with hands on coding, to guide the development and enhancement of our solutions. 

• Work with Sr. leadership to align engineering initiatives with the company's strategic goals and objectives. 

• Set clear goals and performance expectations, conduct regular 1:1s, and provide constructive feedback to nurture individual and team growth. 

• Lead and mentor a team of engineers, inspiring a collaborative and high-performance culture. 

• Collaborate with cross-functional teams, including product management, implementation teams, Production support, and operations, to ensure best-in class customer experience. 

• Think differently and foster a culture of curiosity, reasoning and innovation. 

• Establish and enforce stringent quality practices, Non-functional standards and best practices throughout the engineering process to deliver products that exceed customer expectations. 

• Develop and implement robust frameworks to track schedules, milestones and success criteria. Provide inputs to relevant stakeholders regarding schedule progress, health, issues/risks, and key dependencies.  

• Improve, optimize and identify opportunities for efficient software development processes. 

We’re excited about you if you have:  

Bachelor's/Master’s degree in computer science, engineering, or related field. 

• 2+ years of leadership/management experience with a team of 5-10 engineers 

Technical Expertise 

• High technical credibility - ability to audit technical decisions and push for the best solution to a problem. 

• Sound technical foundation of single and multi-tier architecture, web-based development, and Services Oriented Architecture.  

• Hands on experience with Java (Must have) 

• Solid experience in spring, hibernate, spring boot and docker. 

• Solid knowledge of version control systems like GitLab and build tools like maven. 

• Ability and willingness to analyze and integrate inputs from technical and business resources to draw clear conclusions. 

• Ability to see the big picture, while not losing sight of necessary details 

• Proven track record of leading productive engineering teams and shipping world class products 

• Passion for Results 

• A bias towards action and an iterative approach to problem-solving 

• Strong desire to drive change, and ability to adapt to change quickly. Consistently seek ways to improve existing processes. 

• Proactive risk management: Ability to identify and mitigate risks. 

• Data driven: Ability to identify meaningful data to be captured and present it in a clear, concise way. Influence data driven decisions as part of continuous improvement. 

• Strong experience collaborating with Product, Production support, and other cross-functional stakeholders in metrics and goal driven organization. 

• Ability to step up in complex situations while maintaining poise and professionalism. 

• Ability to organize and prioritize tasks and keep delivery on schedule. 

• Passion for People development 

• Create an environment conducive to individual and team success while upholding Bottomline’s mission and values. 

• Passion for developing people with effective coaching and mentoring skills.  

• Ability to identify and successfully groom new leaders in technical areas for handling higher level of responsibilities. 

• Exceptional interpersonal written, and verbal communications and presentation skills. 

• Ability to communicate effectively, freely, and concisely to influence, negotiate, and convince.  

Please Note: Bottomline Technologies does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees. 

Who Are We? 

Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid. 

It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across APAC are conveniently positioned to optimize our global reach. Sydney, Singapore, Bangalore, and Mumbai have state-of-the-art flexible workspaces, which truly reflect our energetic, innovative culture and mission to push the boundaries of the business payments space. 

Culture and Values 

 
We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us. 

Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily.  

We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline 

Role 

We are looking for an awesome Devops Engineer! 

As part of the leading Banking Enterprise, you will work on major projects that are strategic for our customers which will allow you to develop Strong Technical and professional skills. We are also on the complete transformation and migration to new GitLab CI/CD pipelines, deployment using HELM charts on Kubernetes. Yow will also be deploying major releases on all Customer-facing environments along with planned customer environments Disaster Recovery Drills. 

How you will contribute: 

• Deployment of Major Release in all clients facing env. 

• DR Drills of all clients on planned date. 

• Monthly Maintenance on all environments. 

• Maintain all Certificates in BT Enterprise env. 

• Implement orchestration solution using tools like K8s, ArgoCD, HelmCharts. 

• Create and Automate CI/CD Gitlab for new applications and Jenkins Pipelines to automate existing application. 

• Deploy and maintain infrastructure automation and configuration management tools like Terraform. 

• Support, manage, improve, and upgrade a continuous deployment environment. 

• Implement and improve monitoring and alerting solutions. 

What will make you successful: 

• Degree in a Computer Science  

• 3-5 years of previous DevOps experience 

• Experience in Docker & Kubernetes (Helm)  

• Experience with GitOps methodology and tools (Flux or ArgoCD) 

• Experience with Configuration Management and infrastructure as code platforms (Puppet/Ansible/Terraform) 

• Experience with implementing and maintaining CI/CD pipelines (Jenkins or GitLab) 

• Experience with Elastic Stack or OpenSearch Stack and ELK. 

• Experience with Prometheus + Grafana 

• Programming skills and knowledge of at least one language (Bash, Python, Java or similar) 

• Experience with Linux 

• Proficient with Git and Git workflow 

• Ability to work effectively within a team and with minimal supervision. 

• Excellent communication (written and oral), documentation and organizational skills 

• Background knowledge in Databases (Oracle & PostgreSQL) 

• Experience with: Kafka, Spring boot, AWS - advantage 

Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. 

Our culture of working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets. 

Start your #LifeAtBottomline. 

The Opportunity 

The Vice President, Operations – Financial Messaging (FM) is a pivotal executive leadership role responsible for the end-to-end operational performance, resilience, and readiness of Bottomline’s Financial Messaging platforms, including GT, SWIFT, and FM SaaS offerings. These platforms operate in highly regulated, always-on environments where reliability, trust, and execution excellence are critical. 

This role serves as the operational counterpart to VP, Engineering (FM), ensuring strategy translates into scalable, customer-ready outcomes. The VP, Operations is both strategic and hands-on—setting direction, building teams, and leading decisively during critical operational moments. 

 Key Responsibilities 

• Own full operational accountability for FM platforms, including availability, incident management, release execution, and customer impact.
• Act as the ultimate escalation point for critical operational and customer-impacting issues.
• Establish best-in-class standards for incident response, problem management, and executive communications. 
• Drive operational readiness, release governance, and disciplined change management across GT, SWIFT, and SaaS platforms.
• Partner with Product and Engineering to balance delivery speed with operational safety and regulatory compliance.
• Lead customer operations and ensure a trusted, high-quality experience for strategic and regulated customers.
• Define and own FM operational KPIs and executive operating cadence.
• Build, lead, and develop a high-performing global FM Operations leadership team.
• Serve as a core member of the FM leadership team and represent FM Operations in executive forums.

What Success Looks Like 

• Highly reliable, predictable FM platforms trusted by customers and internal stakeholders.
• Material reduction incustomer-impactingincidents and escalations. 
• Strong releasequality, operational readiness,and change predictability. 
• Clear executive visibility into operational performance and risk.
• A mature, accountable, and engaged FM Operations organization.

Qualifications & Experience 

• Minimum of 15 years of progressive experience in operations, technology, or platform leadership roles.
• Senior leadership experience within enterprise software, SaaS, payments, or financial services technology environments.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, ora related technical discipline (Master’s degree preferred). 
• Proven experience owning mission-critical, high-availability platformsoperating atglobal scale. 
• Strong background in incident management, operational resilience, change governance, and service reliability.
• Demonstratedsuccess leading globally distributed teams and senior leaders. 
• Experienceoperatingin regulated environments with strong risk, compliance, and customer expectations. 
• Exceptional executive communication, stakeholder management, and decision-making skills.

 Leadership Profile 

The ideal candidate is decisive, accountable, and calm under pressure, with a strong customer-first mindset. They combine strategic thinking with operational rigor and are comfortable driving outcomes across complex, cross-functional environments. This leader builds trust, challenges constructively, and sets a high bar for execution excellence. 

Senior Development Manager / Senior Engineering Manager – Digital Banking 

Are you ready to transform the way businesses pay and get paid? 

Bottomline is a global leader in business payments and cash management, with more than 35 years of experience and over $16 trillion in payments processed annually. Our solutions power mission-critical financial operations for leading global enterprises and financial institutions. 

We are looking for a Senior Development Manager who is passionate about building scalable, secure, and high-performing Digital Banking platforms—and equally passionate about growing leaders, shaping strategy, and driving engineering excellence at scale. 

If you thrive at the intersection of technology, people leadership, and business impact, we want you on our team. 

Position Summary 

We are seeking a Senior Development Manager to provide technical and organizational leadership for teams building our Digital Banking solutions. 

More than $4 trillion in payments originate annually from these platforms, trusted by 17 of the top 50 U.S. banks by asset size. This role plays a critical part in influencing platform direction, architectural decisions, and long-term engineering strategy. 

You will lead multiple agile teams or larger cross-functional groups, partner closely with senior leadership, and act as a steward of engineering excellence. While you remain technically credible and hands-on where necessary, your primary focus will be scale, sustainability, and outcomes. 

This position is based out of our Bangalore, India office. 

Key Responsibilities 

Strategic & Technical Leadership 

• Provide senior-level technical leadership, guiding architecture, design decisions, and engineering standards across teams. 

• Act as a trusted advisor to Product and Executive leadership, aligning engineering execution with business strategy and long-term platform goals. 

• Review and validate complex technical decisions, ensuring solutions are scalable, secure, performant, and resilient. 

• Drive modernization initiatives, technical debt reduction, and adoption of best-in-class engineering practices. 

Team & Talent Development 

• Lead, mentor, and develop multiple teams or senior engineers, fostering a culture of ownership, accountability, and continuous improvement. 

• Build strong leadership pipelines by coaching managers, senior ICs, and emerging leaders. 

• Set clear expectations, conduct meaningful 1:1s and performance reviews, and actively support career growth. 

• Create an inclusive, high-trust, high-performance environment aligned with Bottomline’s values. 

Execution & Delivery Excellence 

• Own delivery outcomes across teams, ensuring predictable execution, high quality, and on-time delivery. 

• Establish and refine mechanisms to track roadmaps, milestones, risks, dependencies, and success metrics. 

• Proactively identify delivery, operational, and technical risks—and lead mitigation strategies. 

• Champion non-functional requirements including security, reliability, availability, and compliance. 

Cross-Functional Collaboration 

• Partner closely with Product Management, Architecture, QA, Production Support, Operations, and Implementation teams to deliver exceptional customer outcomes. 

• Represent Engineering in senior forums, influencing prioritization, trade-offs, and roadmap decisions. 

• Foster strong collaboration across geographies and functions. 

Engineering Culture & Continuous Improvement 

• Promote a culture of curiosity, innovation, and data-driven decision-making. 

• Continuously improve engineering processes, tooling, and metrics to increase efficiency and quality. 

• Encourage experimentation, learning, and thoughtful risk-taking while maintaining operational rigor. 

We’re Excited About You If You Have 

Education & Experience 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 

• 5–8+ years of engineering leadership experience, including managing managers and/or multiple teams. 

• Proven experience leading complex, business-critical software platforms at scale. 

Technical Expertise 

• Strong technical credibility with the ability to deep-dive, audit designs, and challenge solutions constructively. 

• Excellent understanding of multi-tier architectures, web-based systems, microservices, and SOA. 

• Hands-on experience with Java (mandatory) and strong familiarity with:  

• Spring, Hibernate, Spring Boot 

• Docker and containerized deployments 

• GitLab, Maven, CI/CD pipelines 

• Ability to synthesize inputs from business, product, and technical stakeholders into clear technical direction. 

• Strong systems-thinking mindset—able to balance big-picture strategy with execution-level details. 

Leadership Competencies 

Passion for Results 

• Strong bias for action with an iterative, outcome-oriented mindset. 

• Demonstrated ability to drive change, execute through ambiguity, and adapt quickly. 

• Data-driven leader who defines, tracks, and uses meaningful metrics to guide decisions. 

Operational & Delivery Excellence 

• Highly organized; able to prioritize across competing demands and keep delivery on track. 

• Calm and decisive under pressure, with strong judgment in complex situations. 

Passion for People Development 

• Deep commitment to coaching, mentoring, and growing high-performing teams. 

• Proven ability to identify and groom future technical and people leaders. 

• Excellent written, verbal, and presentation skills. 

• Ability to influence, negotiate, and communicate effectively at all organizational levels. 

Position Summary: 

We are seeking a highly skilled and detail-oriented Automation QA Engineer to join our team. The ideal candidate will have expertise in both manual and automation testing, with a proven ability to work in an Agile/Scrum environment. It is expected that your solid background in software quality engineering empower you to effectively analyzing requirements, design and execute test strategy, identifying defects, develop and automate test cases. Using our in-house framework, you have an opportunity to learn new automation tools and contribute to developing a cutting-edge framework and drive process improvements to deliver exceptional solutions. 

Primary Responsibilities: 

• Collaborate with cross-functional teams to refine requirements and ensure comprehensive test coverage. 

• Design, document, and execute functional test cases and automate them. 

• Report defects and work closely with developers to drive fix to resolution and validate it. 

• Participate in root cause analysis and recommend actions to improve quality process. 

• Develop and maintain automation test scripts and frameworks (Selenium, RestAssured). 

• Participate actively as a quality advocate in all Agile ceremonies (planning, stand-ups, …). 

• Analyze and report test results, metrics, and insights to stakeholders. 

• Foster continuous improvement through structured feedback and advocating for quality. 

• Foster a culture of accountability, proactive problem-solving, and pride in delivering high-quality results. 

• Participate in application and test automation code review process. 

• Participate in requirements analyzing to determine testability within time constraints.  

Required Qualifications:  

• 2+ years of experience in software quality assurance. 

• Outstanding problem-solving skills and ability to own and self-manage daily tasks. 

• Excellent communication (verbal/written), analytical, and problem-solving skills. 

• Solid understanding of SaaS QA methodologies, concepts, tools, and processes. 

• Solid understanding of agile/scrum methodologies. 

• Solid understanding of Web and RESTful services testing and automation. 

• Proven hands-on experience on QA automation using Java/Maven. 

• Ability to read, write and analyze SQL database queries. (Postgres, Oracle)  

Preferred Qualifications: 

• Certification in Scrum, Agile, or Quality Assurance (e.g. CSQA, CSMS, CSTE) 

• Familiarity with more than one programming languages (Python, Groovy) 

• Previous experience in a large-scale SaaS or financial technology environment. 

• Familiarity with cloud-based solutions and microservices architecture. 

• Familiarity with cloud-based infrastructure and deployment practices 

• Familiarity with CI/CD pipelines and DevOps practices. 

• Familiarity with containerization (Docker) and orchestration tools (Kubernetes). 

• Working knowledge and experience with JIRA, Confluence and Git.  

• Some exposure to banking & finance domain would be nice to have. 

• Stay up to date with the latest trends in QA practices, tools, and technologies to improve testing processes. 

Education: 

• BE or higher in computer science, engineering or relevant field 

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. 

Who Are We?  

Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.  

It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across APAC are conveniently positioned to optimize our global reach. Sydney, Singapore, Bangalore, and Mumbai have state-of-the-art flexible workspaces, which truly reflect our energetic, innovative culture and mission to push the boundaries of the business payments space.  

Culture and Values 
We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us.  

Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily.  

We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline 

The Role 

We catch the bad guys! Do you have what it takes to join us? 

We are the Cyber Fraud and Risk Management (CFRM) segment at Bottomline. Our team works on major projects that are strategic for our customers, helping them to stop a cyber fraud crime BEFORE it happens! 

We are seeking a DevOps Engineer with substantial experience in the DevOps field and proven problem-solving skills. The ideal candidate should demonstrate strong self-directed learning abilities, possess the capacity to thoroughly investigate and resolve issues, and show enthusiasm for staying current with emerging technologies. 

How You Will Contribute: 

• Deploy, maintain, and upgrade live production applications serving high-profile corporate customers. 

• Develop and enhance our deployment and automation infrastructure and processes. 

• Implement and continuously improve monitoring and alerting solutions. 

• Stay updated with, learn, and adapt to new DevOps tools and technologies. 

• Collaborate with team members to brainstorm and resolve complex challenges in infrastructure, security, and development. 

• Utilize cutting-edge AI technologies to help the team reach its DevOps objectives. 

Required Skills & Qualifications: 

• Bachelor’s degree in Computer Science or a related field. 

• Minimum of 3 years of experience in a DevOps role. 

• Hands-on programming experience with Python, Bash or similar 

• Hands-on experience with SQL, using relational database such as PostgreSQL of Oracle. 

• Hands-on experience with Linux-based operating systems. 

• Experience with configuration management and infrastructure-as-code tools (e.g., Puppet, Ansible, Terraform). 

• Knowledge of Docker, Kubernetes, or similar containerization technologies. 

• Ability to self-learn, independently explore solutions to complex challenges, and adapt to evolving requirements. 

Desired Skills & Qualifications: 

• Experience designing and maintaining CI/CD pipelines (e.g., Jenkins, GitLab). 

• Proficiency in Git and Git workflows. 

• Familiarity with Elasticsearch or OpenSearch Stack. 

• Experience with monitoring tools such as Prometheus and Grafana. 

• Excellent communication skills (written and verbal) and strong organizational abilities. 

Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. 

Our culture of working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets. 

Start your #LifeAtBottomline. 

 Job Summary

The Senior Software Support Engineer at TreasuryXpress provides 3rd Level application support for the Global Payment Hub SaaS solution. This role focuses on troubleshooting, root cause analysis, and resolution of complex production issues across backend services, cloud infrastructure, and integrations. The engineer works closely with Engineering, QA, DevOps, and Product teams to ensure system stability, high availability, and customer satisfaction.

Key Responsibilities

• Application & Production Support

Provide 3rd Level support for TX applications and services.

Troubleshoot, diagnose, and resolve complex issues across .NET Core/.NET 8 backend services.

Analyze production incidents related to payments, bank connectivity, cash visibility, and forecasting workflows.

Perform deep debugging and root cause analysis, escalating to engineering teams when required.

Develop and deploy production hotfixes when required, following change and release procedures.

Enhance the in‑house AI‑based alerting and monitoring system.

• Incident Management & Communication

Handle support tickets based on defined priorities and SLAs.

Provide continuous status updates and resolution feedback to the Support Lead and stakeholders.

Support internal and external stakeholders via email, MS Teams, and ticketing systems.

Participate in on-call rotation and support activities outside of standard office hours.

• Cloud & Platform Support

Support cloud-native services running on Azure (AKS, Azure Functions, Azure Service Bus).

Investigate issues related to containerized workloads, messaging, and event-driven systems.

Monitor system health, performance, and availability in collaboration with DevOps teams.

• Database & Data Investigation

Troubleshoot data-related issues using PostgreSQL.

Write and execute SQL queries to investigate incidents and validate data integrity.

Assist with identifying data inconsistencies, performance issues, and transactional errors.

• Quality, Documentation & Continuous Improvement

Maintain and update support documentation, runbooks, and customer alerts.

Contribute to knowledge base articles and known-issue documentation.

Participate in post-incident reviews and recommend preventive or corrective actions.

• Cross-Team Collaboration

Work closely with Engineering, QA, DevOps, Architecture, and Product teams.

Participate in daily stand-ups, incident reviews, and technical discussions.

Support training sessions and knowledge transfer activities to improve overall support readiness.

Required Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 4+ years of experience in Software Support, Application Support, or Software Engineering roles.
• Excellent written and spoken English is required.
• Strong experience troubleshooting .NET Core/.NET applications and Web APIs.
• Solid knowledge of Azure PaaS services, Docker, Kubernetes, and CI/CD pipelines.
• Strong experience with PostgreSQL and SQL-based investigations.
• Experience with secure systems, authentication, and identity providers.

Desired Skills & Experience

• Proven ability to debug complex production issues and drive them to root cause resolution.
• Hands-on experience with RESTful APIs, event-driven systems, and messaging platforms.
• Familiarity with Blazor-based applications and frontend/backend interaction.
• Experience with Git, Jira, and incident/ticket management workflows.
• Fintech or financial systems support experience is a strong plus.

Soft Skills

• Excellent communication skills with a strong customer and service mindset.
• Strong analytical and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Dynamic, proactive, and motivated team player.
• Comfortable working in high-pressure, production-support environments.

#LI-DNI