Compensation Jobs in Dublin.
All active Compensation roles based in Dublin.
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The Enterprise Advanced team is a diverse group of individuals across Europe and India, who develop software to run MongoDB on any type of infrastructure at global scale. Our software and services allow users to deploy fault-tolerant, globally distributed MongoDB clusters in minutes.
The main focus of this team is to adapt our software to manage MongoDB clusters which are deployed in data centers or private cloud platforms, while offering cutting edge capabilities to our self-managing customers.
You will work on the core functionality for all of our products, mainly on the Ops Manager, Cloud Manager, and Automation products. Our team's end users are some of the largest businesses in the world, deploying massive clusters and processing huge amounts of data.
We are looking to speak to candidates who are interested in being based in Dublin for our hybrid working model, or remotely within Ireland. This role will report to an Engineering Manager based in Poland.
What you’ll do
- Design, implement, test, and release features for Ops Manager
- Test and incrementally ship elements of complex projects
- Apply our core values to your work, in planning, design, and coding
- Assist with troubleshooting bugs in customer deployments
A great fit for this role will be
- Someone who loves programming!
- Someone who enjoys working with others to achieve a common goal!
- You're flexible! You're willing to take on a wide variety of responsibilities, learning as you go
- You're a self-starter! You're comfortable organizing your own time, acting on feedback and prioritizing with guidance from senior members of your team
Requirements
- Experience with a language such as Java or Go
- Familiarity with Continues Integration and Continues Delivery Pipeline concepts
- Familiarity with multi-threaded, asynchronous, distributed systems
- Good knowledge of Computer Science fundamentals (data structures and algorithms)
- Good understanding of Object Orientation concepts
- Ability to think conceptually and design modular, complex systems
Nice to haves
- Familiarity running services on Cloud Infrastructure (Amazon AWS, Google Cloud Platform, Microsoft Azure), using containers and/or container orchestration platforms (Docker, Kubernetes, Openshift)
- Familiarity with CI/CD tooling and release infrastructure integrations (Github Actions, Jenkins, etc.) and Build Tools (Bazel)
- Experience working directly with production systems
- Experience or interest in full-stack web application development
What is in it for you:
- Generous compensation package (top-range salary, equity, comprehensive benefits)
- Flexible working options
- Opportunities to learn on the job (time to upskill in new technologies)
- Team budget for attending industry-specific conferences and training
- High level of independence in your day to day work
- Engineers in our team have the chance to work with multiple programming languages (JAVA, Javascript/React, Golang)
- You'll be joining a good-humored supportive team that works well together!
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
REQ ID: 1273351993
Ready to apply?
Apply to MongoDB
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the Team
The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts.
What You’ll Do
Stripe’s Sales Compensation Team has an opening for an experienced sales compensation manager to be a key contributor to the sales compensation program design, implementation and performance assessment of the sales organization. This role will have high visibility across multiple channels to own the performance to compensation structure for specific sales teams and be the subject matter expert for strategic advice and implementation of any compensation programs (including SPIFFs and MBOs) that will further align the sales focus with Stripe’s OKRs.
The right person for this position will be someone who is passionate about sales compensation and comfortable working in ambiguous situations to identify the optimal solutions for our sales teams to succeed. This candidate will need to have experience working across all levels and functions of an organization (preferably in a high growth environment) to align the company’s priorities with the sales team’s motivation. The role requires resilience and the ability to both partner and lead in cross-functional situations. Proven leverage of analytics and quantitative data to support and evaluate decisions is critical.
Responsibilities
- Lead the annual sales compensation plan design cycle for specific sales teams. This includes obtaining input and stakeholder approval for the proposed compensation structures.
- Implement metrics for the plans that are specific, measurable, and align with company priorities.
- Own the rollout and enablement of the compensation plans.
- Conduct frequent quantitative measurement of the compensation plan effectiveness and apply learnings to the annual plan design process.
- Propose, evaluate, design, and measure the effectiveness of SPIFFs.
- Be the main contact for sales leadership to to correlate objectives and compensation.
- Own and update the sales compensation resources for the sales organization. Lead the enablement.
- Own and update the annual sales credit policies for the sales organization. Lead the enablement.
- Represent the sales compensation impacts in company strategy discussions (e.g. with Product).
- Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics.
- Support the commission calculation close process as needed.
Who You Are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- BS or BA in Business, Finance, Economics, Math, or Statistics.
- 5+ years of experience in a Sales Compensation role.
- 2+ years as a key point of contact with senior Sales, Finance, and HR leadership.
- 3+ years leading the sales compensation design process.
- Experience with CRM (e.g. Salesforce) and ICM (e.g. Captivate IQ, Varicent, Xactly) tools.
- Experience with reporting tools and Tableau.
- Strong logic, problem solving, and Excel modeling skills.
- Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.
- Experience working in high-growth, performance focused environments and administering complex programs.
- Ability to forge strong bonds, work collaboratively with, and influence internal partners such as other Sales channels, Finance, and Business Applications.
Preferred Qualifications
- Competence to leverage AI tools to enhance impact and productivity
- Experience in Sales or Sales Operations roles
- SQL programming experience
Ready to apply?
Apply to Stripe
Customer Success & Logistics Analyst
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The Voyager team at Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.
We are seeking a Customer Success & Logistics Analyst to join our Customer Success team in Dublin. The Customer Success & Logistics Analyst is responsible for managing order delivery execution within Salesforce. This role ensures accurate scheduling, shipment coordination, intercompany visibility, and revenue tracking from an order creation through delivery. The position acts as a liaison between Production, Logistics and Customer Service to ensure timely and accurate fulfilment and data accuracy. This role is ideal for someone with strong ERP experience with a keen interest in data analytics and strong attention detail ensuring speed and accuracy throughout the order fulfilment process.
Key Responsibilities
Order Scheduling & System Management
- Follow up with Production to schedule deliveries for new orders in salesforce
- Ensure accurate order status and delivery tracking in the system
- Maintain data related to shipment dates, quantities, and delivery status
Logistics Coordination
- Work closely with our logistics teams in Dublin and Herndon on shipments both intercompany and to customers
- Ensure delivery schedules are processed correctly in salesforce and aligned with target dates
- Support resolution of shipment discrepancies and highlight delays
- Maintain and update assets delivered
Communication and Visibility – Intercompany
- Provide clear visibility on delivery status including:
- Revenue shipped
- Open backlog
- Delivery timelines
- Attend meetings to proactively communicate regarding progress and risks
- Periodic reporting on status and backlog
- Act as backup for managing loan equipment inventory and process when required
- Coordinate with internal teams and customers on loan equipment availability, returns and tracking.
- Ensure and support system updates and documentation related to loans
Required Skills
- Strong working knowledge of Salesforce
- Strong coordination, collaboration and communication skills
- Attention to detail
- Familiarity with intercompany process within complex organisations
- Experience with reporting and planning tools, such as Power Query, SQL, Excel Pivot, and PowerBI.
Required Qualifications
- Bachelors Degree in supply chain, business or equivalent.
- Strong analytical skills with expertise in mathematical formulas, KPI implementation, and ratio calculations.
- Strong understanding of data modeling and relational databases.
- Ability to merge, clean, and transform data from multiple systems.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
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Senior Director, International Finance and Operations
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Olema Oncology is dedicated to developing better medicines for breast cancer and beyond. Our lead program, palazestrant (OP-1250), is a complete estrogen receptor antagonist (CERAN) currently in development for metastatic breast cancer with blockbuster potential as a monotherapy and in combination in ER+/HER2- metastatic breast cancer. Our follow-on product candidate, OP-3136, is a potent KAT6 inhibitor with best-in-class potential.
Our scientific breakthroughs are accelerated through the ways in which we fearlessly support, motivate, and challenge one another. At Olema, we know that when we put people first, our work becomes second to none. If you’re ready to join us at the edge of something unstoppable, let’s make a profound impact together for our patients, for your career, for what’s beyond.
You can view our latest corporate deck and other presentations here.
About the Role >>> Senior Director, International Finance and Operations
The Senior Director, International Finance & Operations will lead the establishment and ongoing finance operations of the Company’s Ireland entity. This role is responsible for building finance infrastructure, ensuring compliance with Irish and EU requirements, and supporting integration with global financial systems.
Reporting to the VP of Finance, this individual will serve as a key execution partner in delivering the Company’s international expansion into Ireland, a critical strategic priority. This role will work cross-functionally with internal stakeholders and external advisors to drive timely, coordinated execution across all aspects of the entity build-out and ongoing operations, including but not limited to finance operations, indirect tax compliance, and local governance.
This role is based out of our Dublin, Ireland office and will require 10% travel.
Your role will primarily encompass:
Ireland Entity Setup & Execution
- Lead execution of the Ireland entity build-out in coordination with internal teams and external partners
- Drive implementation of cross-functional workplans, ensuring alignment with key milestones and timelines
- Manage interdependencies across Finance, Legal, HR, IT, and external advisors
- Develop and maintain project plans, timelines, and key milestones
- Track progress against deliverables, proactively identify risks or delays, and drive resolution with Finance leadership
- Indirect Tax & VAT Compliance
- Oversee VAT registration and ongoing indirect tax compliance in Ireland/EU
- Coordinate with external advisors on VAT filings and regulatory requirements
- Ensure timely and accurate preparation and submission of VAT returns
- Establish and maintain documentation, processes, and controls to support compliance and audit readiness
- Identify and escalate tax-related risks and technical issues and process gaps
Finance Operations & Infrastructure
- Lead the establishment and oversight of finance operations for the Ireland entity, including payroll, local compliance, and financial processes
- Oversee payroll setup and ongoing coordination with HR and external providers
- Ensure payroll and related processes are accurate, compliant, and timely
- Support integration of the Ireland entity into global financial systems, reporting, and internal controls
- Implement global finance policies in alignment with local regulatory requirements
Stakeholder Management & Cross-Functional Execution
- Act as a central point of coordination across cross-functional stakeholders and external partners to support execution of Ireland-related activities
- Drive alignment, clarity, and accountability across teams
- Lead cross-functional meetings, track decisions, and ensure follow-through on key action items
- Provide regular updates to Finance leadership on status, risks, and timelines
Finance Processes & Controls
- Establish and document finance processes and internal controls for a new entity
- Support development of scalable processes as operations grow
- Ensure alignment with U.S. reporting requirements and internal control frameworks, including SOX readiness, to ensure transition from setup to steady-state operations
Additional Responsibilities
- Support additional finance, tax, and operational initiatives as needed
- Assist in preparation of materials for leadership review and decision-making
- Act as a key execution partner to the VP of Finance in delivering the Ireland expansion initiative
- Support prioritization, issue resolution, and cross-functional alignment across workstreams
Ideal Candidate Profile
A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role.
Knowledge:
- Bachelor’s Degree in Finance, Accounting, or related field (required)
- CPA, ACA, ACCA, or equivalent (required)
- Strong understanding of finance operations, accounting principles, and internal controls
- Familiarity with indirect tax/VAT in Ireland and/or EU
- Knowledge of SOX compliance and public company financial environments (preferred)
Experience:
- Minimum of 12+ years of experience in finance, accounting, or related roles
- Minimum of 3+ years in leading and managing teams
- Experience in biotech, pharma, or life sciences (required)
- Experience supporting international operations and/or entity setup
- Experience working with external advisors (e.g., tax, payroll, legal)
- Strong project management experience across cross-functional initiatives
- Experience building or scaling finance processes and controls
- Experience supporting integration into financial systems and reporting structures
- Exposure to indirect tax/VAT compliance and filings
- Experience in a SOX-compliant or public company environment (required)
Additional Attributes:
- Strong project management and organizational skills
- Ability to operate in a fast-paced, evolving environment
- Strong communication and stakeholder management skills
- Execution-oriented mindset
#LI-MK1
Important Information >>>
We provide equal opportunity to all employees and applicants for employment and believe that great ideas and discoveries come from a mix of expertise, background, and experience. Olema is building a culture where the value of difference is celebrated.
We offer a competitive compensation and benefits package, seeking to provide an open, flexible, and friendly work environment to empower employees and provide them with a platform to develop their long-term careers. A Summary of Benefits is available for all applicants.
Please note: Olema doesn’t accept agency resumes and is not responsible for any fees related to unsolicited resumes. Thank you.
Fraud Alert: We are aware of employment scams where individuals pose as representatives of Olema Oncology and make false use of our company name to defraud job seekers. To protect yourself, please note that Olema’s official email addresses end in @olema.com. Our official corporate website is olema.com; our careers page is olema.com/careers; our LinkedIn page is linkedin.com/company/olema-oncology. Please visit these links for official information from Olema. Communication from any other variant is fraudulent. Olema does not conduct interviews via text message/messaging platforms, will not ask you to download anything as part of your interview, will never request any form of payment, provide upfront payments of any kind, and does not make job offers without an in-person interview.
Ready to apply?
Apply to Olema Oncology
Manager, People Technology Platform Engineering (Workday)
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The Manager, People Technology Platform Engineering (Workday) is responsible for leading a team of Platform and Integration Engineers and being responsible for the design, delivery, and continuous evolution of SIE’s global Workday platform.
Working with the Director, People Technology Services, this role combines people leadership with platform accountability, ensuring that the team delivers scalable, reliable, and well-architected solutions across the People Technology ecosystem. The role is responsible for shaping how the platform is built and operated, balancing delivery execution with long-term system sustainability.
This role operates within an Agile product delivery model and plays a critical role in establishing a focused, engineering-led operating model. The manager partners closely with Product, Data, and Architecture team members to align platform capabilities with business priorities.
Operating in a global, matrixed environment, this role leads a distributed team across regions, ensuring alignment, consistency, and high-quality outcomes across time zones.
What you'll be doing:
Engineering Leadership & Team Development
- Lead, coach, and develop a team of People Technology Platform Engineers and Integration Engineers (P3), setting clear expectations for ownership, engineering quality, and delivery outcomes
- Build a culture of accountability, continuous learning, and engineering excellence
- Ensure team members develop both domain depth and platform engineering capability
- Lead performance, provide regular feedback, and address performance issues directly and constructively
- Ensure appropriate coverage across platform domains while maintaining balanced workloads
Platform Ownership & Strategy
- Oversee the design, stability, and continuous evolution of the Workday platform across domains
- Ensure solutions are scalable, maintainable, and aligned with platform architecture and engineering standards
- Guide design decisions and trade-offs, balancing immediate delivery needs with long-term platform health
- Partner with leadership to shape the roadmap and evolution of People Technology capabilities
Delivery Leadership & Execution
- Be responsible for the effective delivery of platform changes across both run and change initiatives
- Establish and maintain structured delivery mechanisms (e.g., backlog management, sprint cadence, prioritization frameworks)
- Ensure work is clearly defined, prioritized, and aligned with business outcomes and team capacity
- Monitor delivery progress, remove blockers, and ensure timely, high-quality outcomes
- Balance responsiveness to partners with sustainable delivery practices
Platform Operations & Reliability
- Ensure the reliability and performance of the Workday platform through effective operational practices
- Supervise issue management, ensuring root cause resolution and continuous improvement
- Identify systemic issues and drive structural improvements to platform stability and scalability
- Track and improve key performance indicators related to platform reliability and delivery effectiveness
Stakeholder Partnership & Demand Shaping
- Partner with the business to translate business needs into structured, actionable work aligned with platform capabilities
- Provide clear communication on priorities, delivery timelines, risks, and trade-offs
- Manage expectations, ensuring alignment between demand and delivery capacity
- Influence toward scalable, platform-aligned solutions rather than one-off requests
Multi-functional & Global Collaboration
- Collaborate with Product, Integration, Data, and Security teams to deliver cohesive, end-to-end solutions
- Coordinate cross-domain initiatives, ensuring alignment across platform components
- Lead effectively across a distributed team, establishing working rhythms that support collaboration and productivity
- Bring up appropriately when architectural, cross-team, or capacity constraints arise
Governance, Compliance & Engineering Standards
- Ensure alignment to data privacy, security, and audit requirements across platform solutions
- Reinforce engineering standards, design patterns, and governance practices
- Ensure consistent documentation, testing, and release management practices
- Contribute to the evolution of operating models, standards, and ways of working
What we're looking for:
- 8+ years of experience with enterprise platforms, including hands-on experience with Workday
- 3+ years of experience managing individual contributors in a delivery or engineering environment
- Demonstrated experience leading delivery and operation of enterprise platforms, balancing run and change activities
- Strong understanding of Workday and HR processes, with the ability to guide solution design and platform decisions
- Experience establishing structured delivery models, including backlog management and Agile practices
- Proven track record to operate in a global, matrixed environment, leading distributed teams across regions
- Experience working directly with partners to shape demand, prioritize work, and communicate delivery outcomes
- Strong problem-solving and organizational skills, with the ability to manage competing priorities and trade-offs
Preferred Qualifications
- Experience leading Workday or enterprise platform engineering teams
- Familiarity with Agile product delivery models and platform operating models
- Experience working in both consulting/advisory and internal delivery environments
- Exposure to multiple Workday domains (e.g., Absence, Compensation, Talent, Integrations)
- Experience contributing to platform strategy, architecture, or engineering standards
Profile
- Strong engineering leader who brings structure, clarity, and rigor to platform delivery
- Able to balance short-term delivery needs with long-term platform sustainability
- Effective communicator who can translate between business priorities and technical execution
- Builds trust through consistency, transparency, and accountability
- Comfortable making decisions and managing trade-offs in a sophisticated, fast-paced environment
- Experienced in leading across time zones and cultures, maintaining alignment and momentum
- Focused on outcomes, ownership, and continuous improvement
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
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People Technology Integration Engineer (Workday)
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The People Technology Integration Engineer, Workday is responsible for designing, building, and evolving integration and data solutions across SIE’s global Workday platform and broader HR technology ecosystem.
This role operates as an independent contributor within People Technology Services, owning the design and delivery of scalable, secure, and reliable system integrations. The role focuses on enabling seamless data movement, system connectivity, and interoperability across platforms, ensuring that integrations are maintainable, performant, and aligned with architectural standards.
Working within an Agile product delivery model, this role contributes to both the continuous evolution of integration capabilities and the stability of core data flows. The Integration Engineer partners closely with Platform Engineers, Product Managers, and Data teams to deliver cohesive, end-to-end technology solutions.
This role is suited for individuals with strong technical depth who are motivated to build and improve integration architecture and data pipelines within an enterprise environment.
What you'll be doing:
Integration Engineering & Solution Design
- Design, build, and implement scalable integration solutions across the Workday platform and connected systems, including:
- Workday Studio
- Core Connectors and EIBs
- API-based integrations (REST/SOAP)
- Define and apply integration design patterns that promote scalability, reusability, and maintainability
- Design secure and reliable data flows, including transformation logic, orchestration, and error handling
- Evaluate integration approaches and make informed design decisions, balancing business needs, system constraints, and long-term sustainability
- Own end-to-end delivery of integration solutions, including design, build, testing, and deployment readiness
Integration Architecture & Platform Connectivity
- Contribute to the design and evolution of integration architecture across the People Technology ecosystem
- Ensure consistent patterns for system connectivity, data exchange, and interface design
- Document integration designs, data flows, and technical architecture to support maintainability and governance
- Collaborate with multi-functional teams to enable seamless end-to-end system interactions
Data Engineering & Reporting Solutions
- Design and deliver data extracts, reporting solutions, and document generation capabilities (e.g., BIRT, Docs for Layouts) as part of the broader People data ecosystem
- Develop and maintain calculated fields and data structures to support integration and reporting use cases
- Ensure data accuracy, integrity, and consistency across integrations and downstream systems
Platform Reliability & Operations
- Maintain reliability of integration pipelines through proactive monitoring, issue diagnosis, and resolution
- Identify root causes of failures and implement structural improvements to enhance stability and performance
- Optimize integrations for performance, scalability, and fault tolerance
- Partner with team members to prioritize enhancements and manage competing demands
Delivery & Agile Execution
- Translate business and technical requirements into well-defined integration solutions
- Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
- Own and deliver assigned workstreams within sprint cycles
- Execute and support testing activities (unit, integration, UAT), ensuring end-to-end data validation
- Collaborate with Platform Engineers and functional partners to deliver integrated, cross-domain solutions
Governance, Security & Quality
- Ensure all integration solutions meet data privacy, security, and audit requirements
- Implement secure data exchange practices, including encryption, authentication, and secure file transfer (e.g., SFTP)
- Follow established governance, release management, and change control practices
- Ensure integration solutions align with platform architecture and engineering standards
- Contribute to improving integration standards, documentation, and engineering practices
What we're looking for:
- 5+ years of hands-on experience with enterprise platforms, including design and delivery of Workday integrations
- Demonstrated experience building and deploying integrations using:
- Workday Studio
- Core Connectors and EIBs
- API-based integrations (REST/SOAP)
- Proven track record to design and troubleshoot integration solutions, including data transformation, interface logic, and failure handling
- Experience implementing secure data exchange mechanisms, including encryption and secure file transfer
- Hands-on experience developing Workday reports (Advanced, Matrix, Composite) and calculated fields
- Solid understanding of the Workday Core HCM data model and data flows across integrations and business processes
- Experience translating requirements into scalable technical solutions, including evaluating trade-offs between speed, complexity, and maintainability
- Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
- Ability to clearly articulate personal contributions to delivered solutions, including specific integrations and technical components
Preferred Qualifications
- Experience with Workday Orchestrate
- Familiarity with Workday Security model
- Exposure to Workday functional domains (e.g., Absence, Compensation, Talent)
- Experience working within global enterprise environments across multiple regions
- Experience contributing to integration standards, architecture, or engineering practices
Profile
- Strong engineering approach with deep technical expertise in integrations and data movement
- Operates independently while aligning with architectural standards and team practices
- Meticulous with a focus on data integrity, system reliability, and scalability
- Practical and delivery-focused, balancing speed, quality, and long-term sustainability
- Effective communicator who can bridge technical and functional perspectives
- Comfortable working in an evolving environment, with a willingness to expand into new tools and technologies
- Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual capability and team outcomes
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
People Technology Platform Engineer (Workday)
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The People Technology Platform Engineer, Workday is responsible for designing, building, and evolving SIE’s global Workday platform across core HR domains.
This role operates as an independent contributor within People Technology Services, owning the design, configuration architecture, and delivery of scalable Workday solutions. The role translates business needs into durable platform capabilities, ensuring solutions are reusable, maintainable, and aligned with long-term system design and governance standards.
Working within an Agile product delivery model, this role contributes to both the continuous evolution of the platform and the reliability of core services. The Platform Engineer partners closely with Product, Data, and Integration teams to deliver cohesive, end-to-end solutions across the People Technology ecosystem.
This role is suited for individuals who combine strong functional understanding with a systems approach, and who are motivated to build, improve, and scale enterprise platforms over time.
What you'll be doing:
Platform Engineering & Solution Design
- Design, configure, and implement scalable Workday platform solutions across core HR domains, including business process frameworks, organizational structures, eligibility rules, and calculated fields
- Define and apply configuration design patterns that promote reuse, scalability, and maintainability across the platform
- Translate business problems into well-structured system solutions, ensuring alignment with platform capabilities, governance standards, and long-term sustainability
- Evaluate solution options and make informed design decisions, balancing business needs, system constraints, and operational considerations
- Own end-to-end delivery of platform changes, including design, build, testing, and deployment readiness
- Ensure solutions are consistent with broader platform architecture and avoid fragmented or one-off implementations
Platform Ownership & Operations
- Act as a platform owner for assigned Workday domains (e.g., Core HCM, Absence, Compensation, Talent), accountable for system behavior, design integrity, and continuous improvement
- Maintain platform reliability through issue diagnosis and resolution, identifying root causes and implementing structural improvements to reduce recurrence
- Partner with team members to prioritize demand, balancing business urgency with platform sustainability and capacity
- Collaborate with multi-functional teams (e.g., integrations, data, security) to deliver cohesive, end-to-end platform solutions
Data & Reporting Solutions
- Design and deliver scalable reporting and data solutions, including Advanced, Matrix, and Composite reports, as part of the broader People data ecosystem
- Develop and maintain calculated fields and data structures to support both operational and analytical use cases
- Ensure accuracy, integrity, and consistency of data across Workday processes and outputs
Delivery & Agile Execution
- Translate business needs into clearly defined user stories and technical solutions
- Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
- Own and deliver assigned workstreams within sprint cycles, ensuring quality and alignment with expected outcomes
- Implement and support testing activities (unit, integration, UAT), ensuring solutions meet functional and technical expectations
Platform Design & Continuous Improvement
- Find opportunities to improve platform scalability, performance, and maintainability
- Contribute to evolving platform design standards, patterns, and governance practices
- Drive incremental automation and simplification of manual or fragmented processes
- Continuously improve individual capability and contribute to team learning and development
Governance, Compliance & Quality
- Ensure solutions meet data privacy, security, and audit requirements
- Follow established governance, release management, and change control practices
- Contribute to improving documentation, standards, and ways of working across the platform
What we're looking for:
- 5+ years of hands-on experience with enterprise platforms, including direct configuration and delivery of Workday solutions
- Demonstrated experience designing and implementing scalable configuration solutions, including business processes, calculated fields, and core system setup
- Proven track record to independently troubleshoot and resolve system issues across configuration, data, and reporting
- Hands-on experience developing Workday reports (Advanced, Matrix, Composite) used in production environments
- Proven understanding of the Workday Core HCM data model and data flows across business processes
- Experience translating business needs into system solutions, including evaluating trade-offs between speed, complexity, and long-term maintainability
- Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
- Ability to clearly articulate personal contributions to delivered solutions, including specific platform changes and outcomes
Preferred Qualifications
- Experience with Workday Security configuration
- Exposure to integrations (e.g., EIB, Core Connectors) and data interfaces
- Experience working within global enterprise environments across multiple regions
- Familiarity with additional Workday modules (e.g., Absence, Compensation, Talent)
- Experience contributing to platform standards, governance models, or design frameworks
Profile
- Strong platform approach, with the ability to balance functional understanding and technical design
- Operates independently while aligning with team standards and architectural principles
- Diligent, with a focus on quality, scalability, and sustainability
- Practical and delivery-oriented, balancing speed with long-term maintainability
- Clear communicator who can bridge business and technical perspectives
- Comfortable working in an evolving operating model, with a willingness to take ownership and expand capability
- Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual and team performance
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Senior Workday Platform Engineer - Absence (Workday)
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior Workday Platform Engineer – Absence (P4) is responsible for owning the design, configuration, and continuous evolution of Workday Absence capabilities as part of SIE’s global People Technology platform.
This role serves as a senior technical leader within People Technology Services (PTS), with primary ownership of the Absence domain. The role is accountable for ensuring that absence-related solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery.
The role works closely with Human Resources partners to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.
Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The Senior Engineer partners with Product, Integration, Data, and Architecture colleagues to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.
This role is suited for individuals who combine deep expertise in Workday Absence with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.
What you'll be doing:
Domain Ownership & Platform Leadership (Absence)
- Own the Workday Absence domain globally, including configuration design, system behavior, and ongoing evolution
- Lead the design and implementation of complex absence solutions in partnership with Human Resources partners, ensuring alignment with policy, regulatory requirements, and operational realities, including:
- Absence plans, accrual calculations, and eligibility rules
- Leave of absence processes and event-driven workflows
- Country-specific and policy-driven configurations
- Partner directly with Human Resources to interpret policies, validate requirements, and ensure system configurations accurately reflect intended business outcomes
- Define and implement configuration design patterns that ensure scalability, reusability, and maintainability
- Act as the primary technical authority for absence-related design decisions, guiding trade-offs between business requirements, system constraints, and long-term sustainability
- Ensure alignment of absence configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)
Solution Design & Delivery Leadership
- Engage with Human Resources partners to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
- Lead end-to-end delivery of complex absence-related initiatives, including design, build, testing, and deployment readiness
- Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
- Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
- Support and guide P3 analysts in solution design and configuration, ensuring alignment with platform standards
Platform Engineering & Cross-Domain Contribution
- Contribute to broader Workday platform design and configuration across additional domains (e.g., Core HCM, Compensation, Talent, Performance)
- Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
- Participate in platform-level design discussions, influencing architecture, standards, and ways of working
- Ensure absence-related solutions integrate effectively with upstream and downstream systems
Data, Reporting & Downstream Integrity
- Design and supervise reporting solutions and calculated fields supporting absence and related processes
- Ensure absence data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
- Ensure data accuracy, integrity, and consistency across absence configurations and downstream consumers
- Validate and test complex scenarios, including edge cases across regions, policies, and lifecycle events
Platform Reliability & Continuous Improvement
- Ensure reliability and stability of absence-related processes through proactive issue identification and root cause resolution
- Identify systemic issues and drive structural improvements to platform design and configuration practices
- Lead initiatives to simplify, standardize, and improve absence-related configurations
- Contribute to evolving platform standards, governance models, and configuration frameworks
Governance, Compliance & Standards
- Ensure alignment to global PTS design standards, governance practices, and engineering principles
- Ensure absence configurations meet data privacy, security, and audit requirements
- Contribute to documentation standards, testing practices, and release management processes
What we're looking for:
- 8+ years of experience with enterprise platforms, including considerable hands-on experience with Workday
- Demonstrated expertise in designing and implementing Workday Absence solutions, including accruals, eligibility rules, and leave processes
- Ability to own and lead complex configuration domains, including defining design patterns and standards
- Strong understanding of absence-related business processes across multiple regions and regulatory contexts
- Demonstrated ability to translate sophisticated business rules and policies into scalable, maintainable system configurations
- Proven track record of fixing and resolvisophisticatedlex configuration issues, including calculation logic and system behavior
- Hands-on experience developing Workday reports and calculated fields used in production environments
- Experience working across multiple Workday domains and understanding cross-domain dependencies
- Ability to guide and mentor other analysts in solution design and delivery
Preferred Qualifications
- Familiarity with payroll processes and downstream integrations related to absence
- Experience with Workday Security configuration
- Exposure to integrations (e.g., EIB, Core Connectors)
- Experience contributing to platform architecture, standards, or governance frameworks
- Experience working in global, matrixed enterprise environments
Profile
- Deep domain knowledge of Workday Absence, with the ability to lead sophisticated, rules-based configuration design
- Strong systems thinker who understands cross-domain and downstream impacts
- Ability to navigate sophisticated or ambiguous HR requirements and translate them into precise system configurations
- Operates as a technical leader, inspiring others while remaining hands-on where needed
- High attention to detail, with a focus on precision, data integrity, and system reliability
- Practical and delivery focused, balancing complexity, accuracy, and sustainability
- Effective communicator who can translate between policy, business needs, and technical implementation
- Demonstrates strong ownership, accountability, and commitment to high-quality outcomes
- Comfortable engaging with Human Resources partners, with the ability to translate policy and business needs into structured system solutions
- Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Regional Operations Director
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Join IVX Health as Healthcare Operations Leader in Columbus, OH!
Transform patient care across our clinics in Dublin, Pickerington, and Grove City!
Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Columbus market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.
What You'll Do
- Lead Market Operations
- Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Mentor and Develop Team
- Recruit, mentor, and grow a team of center-level staff
- Oversee staffing, scheduling, and payroll, driving productivity and accountability
- Foster a collaborative, patient-centered culture focused on continuous improvement
- Drive Operational Excellence
- Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Grow Patient Volume
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.
- Stay Ahead of the Industry
- Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.
What We Are Looking For
- Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Join a national leader committed to raising the standard of care in the outpatient infusion space.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
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Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.
Why Vectra AI?
Vectra AI is the leading innovator in real-time detection of in-progress cyber-attacks. The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber-attack. Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.
Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.
You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.
If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.
Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast-moving environment.
Position Overview
For this role you should be a leading Technical Support Senior Manager or above, experienced in the leadership of technical support teams.
You are likely to already be an expert in your field, with a successful track record of leadership in global vendor-support environments. You also are well versed in being able and comfortable to be an hands manager and equally able to lead and defined strategic initiatives.
Successful applicants should expect to enjoy their new position at their local Vectra office, with flexibility to work from home when mutually agreed with your manager.
Your experience
- 10+ years of Global Support Senior Management experience, preferably in a software or technology B2B company
- Passionate about customer experience and customer satisfaction
- Experience developing, implementing and enforcing Standard Operating Procedures for standard and premium support programs
- Experience establishing and driving high standards for Service Level attainment in Support Operations
- Experience building, mentoring and developing Support teams
- Extensive customer support background in a global vendor servicing international customers
- Strong Technical Support background, especially in Linux, Networking, Security, Cloud or related fields
- Saleforce.com Service Cloud experience for case management, analytics and reporting
Specific responsibilities will include
- Promote a customer-first support culture that goes above and beyond what the customer expects, and ensure that every customer’s engagement is exceptional
- Oversee a team of Support Engineers and closely work with counterparts in various departments including but not limited to Engineering, Customer Success, Sales, executive level business partners, and cross-organizational teams
- Help scale and optimize the EMEA Support team for growth, identifying and promoting opportunities to maximize customer satisfaction through product improvements, training, tooling, online support, and self-service
- Provide individual and team leadership by establishing clear expectations and coaching employees to achieve the Support department’s mission
- Work closely with senior leadership and the support team to define and execute support strategies towards improving CSAT, productivity, and customer retention
- Manage a team of Support Engineers and day-to-day support delivery
- Monitor team performance, including customer satisfaction, ticket resolution and ticket trends
- Manage support coverage and team capacity
- Define processes, systems, and tools that continuously drive scale and improve performance
- Report key metrics to senior management, assess metrics and take appropriate actions to continue to enhance Customer Support deliverables
- Manage goals, processes, and business KPIs to align performance of the Support team to business outcomes
- Collaborate with leaders across Customer Success, Security Engineering, Professional Services, Engineering, and Product Management to deliver Customer Support insights, and identify and action areas of operational improvement
- Manage end to end Customer critical escalations and resolution
- Provide regular coaching and mentoring of direct and indirect reports to help achieve career development aspirations
- Establish a quality review process to measure and ensure adherence and compliance in quality of service and contractual obligations
- Be a customer advocate within the company at all levels
Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Okta Sales Team
Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce and Customer log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.
The South Africa Corporate Sales team is growing!
Our South Africa team is based out of Dublin and has seen huge transformation and growth in the last couple of years. We have an incredible opportunity to win the identity market with our already market leading technology.
The Corporate Sales Account Executive Opportunity - South Africa
The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.
As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Okta & Auth0 customers.
What You’ll Be Doing:
- Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
- Consistently deliver revenue targets to support YoY territory growth
- Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
- Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
- Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets
- Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities
- Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)
- Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
- Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Dublin office for collaboration and training purposes.
What you’ll bring to the role:
- 3 + years success in growing revenue for sophisticated, complex enterprise SaaS solutions.
- Ability to evangelize, educate and create demand with C-level decision makers
- Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem
- Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
- Significant experience selling in partnership with GSI’s & the wider partner ecosystem
- Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
- Confident and self driven with the humility required to successfully work in teams
- Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
- Local language skills is a plus
As a Corporate Account Executive you will:
- Position Okta Workforce cloud solutions to South African organisations.
- Build and execute on a strong territory plan for your accounts in region
- Target companies in the Corporate to lower Enterprise segment.
- Focus on winning new logos with a land and expand mentality
- Deliver outstanding customer experience to ensure renewals, and capitalise on upsell opportunities.
- Adopt strong rhythm and process using MEDDPICC to manage and close complex deals.
- Become an expert on the Okta & Auth0 value proposition and be comfortable positioning this with both technical and executive level stakeholders.
- Partner with internal functions and manage who and when people are brought into the sales cycle, typically with Solutions Engineering, Alliances, Marketing, Business Value Management and Professional Services (which we call Customer First)
You could be a great fit for this role if you have:
- Experience selling a SaaS product in the South African market
- Sold to organisations in the corporate space
- A results driven, hunter mentality with a strong prospecting process
- Experience using a sales methodology such as MEDDIC
- Strong forecasting rigour
- Passion for technology and how it can help organisations compete and thrive in the Digital Age;
- Experience in value-based selling at senior/C-Level
- The ability to travel to Africa, including customer & partner sites, and visits to our EMEA HQ in London, and the US
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Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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People Solutions Specialist (FTC)
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People Solutions Specialist (FTC)
As part of our HR Operating Model HR is created an agile and flexible team that focuses on solving cross-Business Unit (“BU”) talent challenges, supporting HR and enabling the BUs to continue driving improvement and moving away from traditional silos.
The People Solutions team will sit within the Change and Workforce Transformation team and be aligned to a specific BU. It will work with the BUHR Team of Senior People Partners, People Services, and the Centers of Expertise (“CoE”) to lead specific projects that have been identified as key priorities.
Projects may include enterprise-wide talent initiatives or activities that are BU specific.
You will report to the Director, People Solutions. Location and time zone are flexible, as long as business needs are met. This is a fixed term contract until the end of 2026.
Here’s what you’ll be doing:
Solve our greatest talent challenges and implement solutions that deliver value to the overall Inizio group, HR, and the Business while furthering the development of our talent strategy.
Specifically:
- Support the BU and BU Sr. People Partners in the execution of HR plans and processes for their BU including recruiting and retention plans, career development, compensation and benefits processes, and talent management
- Collaborate with the CoEs to address HR needs at the BU level and provide input to the CoE methodologies and plans to adapt to the specific business divisions
- Escalate complex issues to Sr. People Partner and People Solutions as needed and regularly inform on performance, initiative progress, and risks
- Support the BU to address structural issues and provide input/help in implementing reorganization when necessary
- Articulate the capabilities, resources, and actions needed to close talent gaps or optimize the workforce
- Proactively promote and maintain an environment where the company’s values are demonstrated
- Support the implementation of key HR initiatives
- Support the People Solutions Lead in working collaboratively across different teams / functions to deliver projects that improve / enhance Inizio HR practices
- Have the opportunity to work across the HR organization
What do you bring to the Role?
- Experience with HR practices including training, organization design, HR metrics, performance management and compensation
- Excellent interpersonal and communication skills including the ability to collaborate cross-functionally
- Ability to coach employees and managers
- Experience in development and implementation of HR initiatives
- Ability to prioritize and manage HR processes
- Working knowledge of HR related laws and regulations
- Self-starter with proactive, consultative approach to partner with agency leaders
- Ability to maintain strict confidentiality
- Excellent project management and organizational skills
- Desire to work both within your BU and across INIZIO
Why Join Inizio?
- Chance to deliver solution focused people initiatives
- Collaborative, purpose-driven global organisation
- Remote working model
- Competitive reward and benefits package
About iNIZIO
At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.
Our Pledge
At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
Artificial Intelligence
Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions at Inizio are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices.
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**We are open to this being fixed-term employment or day rate contract. The project is for 6 months.**
About the role
The Business Analyst role will support optimisation of our Workday platform and delivery of Workday's Advanced Compensation module through improved processes, configuration, and governance across HR, Reward, and technical teams.
This is a 6-month fixed-term contract reporting into our HR Master Data Lead. The role can be performed remotely or in one of our office locations (hybrid options available).
Key Responsibilities
- Supporting Workday optimisation initiatives, identifying opportunities to streamline functionality and improve user experience.
- Facilitating workshops, process mapping, and requirements gathering with HR, Reward and business stakeholders.
- Translating business requirements into Workday functional specifications, user stories, and acceptance criteria.
- Implementing automated solutions that resolve or reduce manual processes and align with Workday best practice.
- Supporting the creation, embedding and maintenance of HR data governance, including data definitions, controls, data quality frameworks and change governance.
- Developing and maintaining process documentation, including process flows, SOPs, configuration guides and change logs.
- Supporting UAT planning and execution, including test script creation and defect management.
About you
- Proven hands‑on experience with Workday HCM, including configuration, tenant review and troubleshooting.
- Experience implementing or enhancing Workday Advanced Compensation module (merit, bonus, stock).
- Strong capability in process improvement and understanding end‑to‑end HR process flows.
- Skilled at working with technical teams to ensure accurate configuration, integration and reporting outcomes.
- Understanding of HR processes, including Core HR, Talent, Compensation and data governance.
- Ability to translate business needs into clear functional specifications.
- Strong documentation, analytical and problem‑solving skills.
What Success Looks Like
- Optimised Workday processes that deliver a smoother, more intuitive experience for HR and the business.
- Well defined, clearly articulated requirements and documentation that support high‑quality system changes.
- A successful rollout of Advanced Compensation, with engaged stakeholders and minimal defects.
- Strong governance in place, with clear data definitions, quality controls and change processes.
- HR teams confident in new processes and functionality due to effective training and knowledge transfer.
- Continuous improvement embedded, with feedback loops that drive ongoing Workday enhancements.
About Inizio
At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.
Our Pledge
At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
#LI-DT2 #LI-HYBRID
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The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.
Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.
At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.
We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday.
Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.
Responsibilities
- Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
- Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs.
- Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)
Requirements
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- Expertise with Linux system administration, configuration, troubleshooting
- Experience in monitoring, system performance data collection and analysis, and reporting
- Knowledge of database operations and concepts
- Expertise with networking technologies like DNS, TCP/IP, etc.
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Knowledgeable about a wide range of web and internet technologies
- Capability to write small programs/scripts to solve both short-term systems problems
- A CS/CE degree or equivalent experience
- At least 1 of the following programming languages: Java, Go, Javascript
- A keen interest in learning new things
Nice To Have
- MongoDB
- Splunk
- Kubernetes
Benefits include
- Competitive salary, equity, pension and health insurance
- Regular performance, compensation and development reviews
- 20 weeks Maternity & Paternity leave to spend time with new arrivals
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID 4263312827
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Come join and lead the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for a talented Lead Engineer to join the team and be founding members, where you will play a crucial role in our multi-year roadmap.
Our team champions a strong culture of inclusivity, diversity, and collaboration, and lives MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. If you want to lead a fast-growing team that applies security and systems engineering fundamentals to protect a popular database at scale, join us!
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
Candidate Profile
- 3+ years of experience managing a team of software engineers, including hiring, performance and growth management, compensation planning, and mentoring
- You have 8+ years of experience building production-quality systems software with large backend/compiled codebases, ideally in Rust.
- Bonus points for experience with performance profiling, network protocols, TLS, and connection management
- You have strong technical judgment that you use to effectively guide engineering decisions in security-sensitive or networking-adjacent domains
- You put the customer first and don't hesitate to cross team boundaries in search of the right solution
- Solid experience in designing, writing, testing, maintaining, and operating mission-critical software systems
- Bonus points Professional or advanced academic expertise in the domains of security or networking
- You enjoy coaching, career development, and creating growth opportunities to help your team reach their full potential
- You care about building a diverse, inclusive environment where engineers can do their best work
- Regardless of prior experience, you are willing, able, and excited to quickly learn new things in the domains of computer science, software engineering, and leadership
Position Expectations
- Lead a team of engineers, managing all aspects of people management including hiring, growth, compensation, and performance management
- Be directly responsible for the results your team delivers
- Lead the design, implementation, and operation production-ready security services in Rust, with a focus on security, correctness, performance, and operational excellence
- Own the definition and execution of the team's 12-month roadmap for the Atlas Network Protection layer
- Work with Product Management, Program Management, and Engineering leadership to specify, prioritize, and deliver new features
- Handle (or lead the effort to handle) time-sensitive security incidents and customer escalations
- Estimate task complexity, communicate delivery timelines, and manage risks for projects executed by the team
- Ensure the team is running smoothly by eliminating technical barriers, coordinating cross-team dependencies, and focusing on the overall health and happiness of the team
- Contribute to planning for organizational growth, including allocation of engineering resources, future hiring plans, and assignment of projects
Success Measures
- In the first month: Understand the high-level architecture of the Atlas Network Protection layer, the team's current projects, and the required day-to-day processes. Begin developing relationships with key stakeholders across Server, Atlas, and Product Security
- In three months: Take over full management of the team and begin building trust with your reports. Assume responsibility for day-to-day team operations. Be involved in reviewing designs for new features and helping the team navigate technical challenges. Hire engineers for the team as needed
- In six months: Establish yourself as a leader in the organization such that team members naturally come to you for guidance. Take over full ownership of Ingress Security’s software components. Lead the planning and execution of major features supporting the team’s major annual goals
- In twelve months: Perform a full annual cycle of performance and growth conversations with your team members. Contribute to the long-term vision for the Ingress Security stack and develop a plan to achieve that vision. Increase the capability and velocity of the team in measurable ways
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273383870
Ready to apply?
Apply to MongoDB
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Technical Support Specialist, API (Bilingual English/French)
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Technical Support Specialist, API (Bilingual English/French)
Start Date: 06/29/2026 - Training is 6 weeks on-site in the Dublin office. There is no PTO allowed during training. After training, your schedule may include weekends, holidays and evenings
Location: 124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
A day in the life
The Technical Support Specialist, API (Bilingual English/French) is an Associate level, salaried position that will contribute to the success of the Toast Customer Care Integrations team. As an Technical Support Specialist, API (Bilingual English/French), you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.
What you'll do (Responsibilities)
- Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations.
- Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible.
- Perform basic troubleshooting of integration issues by becoming proficient in Toast systems and tools such as Splunk and Postman.
- Present customers and vendors with continuous updates and solutions within our SLAs and document support tickets, while also knowing when to appropriately escalate to Senior API Integrations Experts.
- Be the voice of the customer and vendor, and collect feedback to drive continuous improvement across all areas including product.
- Relentlessly pursue customer satisfaction, every interaction is an opportunity to delight our customers.
What you’ll need to thrive (Requirements)
- Fluent / Bilingual in French and English
- 2+ years experience in Customer/Technical Support or a closely related field
- Previous experience working with API’s and Integrations
- Excellent verbal and written communication skills
- Proficient in system troubleshooting and analysis
- Passion for customer and vendor support
- Ability to work scheduled shifts including day, evening and weekends
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Software Engineer II
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About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Tripadvisor is looking for an experienced back-end software engineer to join the Hotels Platform team, which maintains the critical infrastructure and data that powers Tripadvisor’s Hotels pages for over 400 million travelers each month. In this role, you will help us build, enhance, and sustain a suite of highly-performant, consumer-scale microservices that help our travelers plan their next great adventure.
The ideal candidate for this role will have a broad set of battle-tested engineering skills, a strong sense of ownership, a passion for solving complex problems collaboratively, and an unwavering commitment to learning and advancing their craft.
Job Location: Remote/Hybrid
This role is a flexible hybrid or remote position. For hybrid roles please note our office is based in Dublin.
What You’ll Do
- Design, implement, test, and deploy code changes that help the team execute on key strategic and engineering-driven initiatives.
- Work effectively across all layers of the service stack, from designing clean microservice APIs to building efficient database queries and ETLs.
- Own projects end-to-end: from initial design, requirements-vetting, and estimation, to verifying changes in production and proactively addressing any follow-up tasks.
- Provide code-reviews to teammates, ensuring that a proposed change meets the team’s coding standards, best practices, and audit requirements.
- Support the team’s operations through proactive monitoring, data-quality checks, and incident-response protocols.
- Actively seek feedback from peers, and help promote a collaborative, fast-paced engineering culture.
Skills & Experience
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, or related discipline.
- 3+ years of professional, full-lifecycle software development experience working with large-scale web applications or services, written in Java (preferred) or Kotlin.
- Experience working with relational databases or data-warehouse technologies like Snowflake, BigQuery, or Hadoop
- Solid foundation in data structures, algorithms, object-oriented design, and web-service architectures.
- Excellent written and oral communication skills with the ability to communicate complex concepts clearly.
- Demonstrated ability to take end-to-end ownership of projects, working independently and collaboratively to clarify requirements, choose an appropriate implementation approach, and deliver high-quality code.
Nice-to-have:
- Experience with front-end web technologies like React, JavaScript, HTML, CSS, etc.
- Experience working with foundational AWS services and infrastructure-as-code.
- Experience utilizing AI tools like Claude or Cursor effectively to streamline development workflows and reduce cognitive load.
- Experience participating in an operational support rotation.
What We Offer:
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Generous referral scheme. Help us grow and be rewarded with generous bonuses for referring successful candidates. Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. Health benefits. We offer great coverage and competitive premiums.
Our Cultural Pillars:
- Traveler first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
- Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
- We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
#LI-SM1
#LI-Remote
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Apply to Tripadvisor
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.
As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.
A day in the life (Responsibilities)
- Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
- Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
- Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
- Evolve agentic development practices within the pod and champion their adoption across Toast
- Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
- Mentor and develop technical leadership within the pod and across teams
- Partner with engineering leadership and product to translate strategic goals into executable technical plans
What you'll need to thrive (Requirements)
- 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
- 10+ years of experience building and operating SaaS products, ideally AWS-hosted
- Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
- Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
- 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
- Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
- Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
- Ability and desire to communicate and influence at the executive level
What will make you stand out
- Experience managing or leading a small engineering team (2-4 engineers)
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Enterprise Account Executive
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As an Enterprise Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts across the Ireland. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.
What You'll Do:
- Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
- Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
- Identify and close new opportunities for growth working with large enterprise accounts
- Present Rubrik, Inc. solutions within complex data center design environments
- Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
- Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships
Experience You’ll Need:
- 5+ years Tech sales experience (selling either IT Infrastructure or SaaS)
- Consistent track record landing net "new logos"
- Strong track record of performance selling to End User Large Enterprise Accounts
- Understanding and experience working with channel
- Highly driven, goal oriented "get it done" attitude
- Experience selling a complex solution
About The Team
Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.
Join Us in Securing and Accelerating the World's AI Transformation
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
Linkedin | X (formerly Twitter) | Instagram | Rubrik.com
Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
-
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
-
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
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Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Ready to apply?
Apply to Rubrik Job Board
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.
As a Senior Software Engineer on this team, you'll be hands-on building full-stack across the systems other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.
A day in the life (Responsibilities)
- Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
- Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
- Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
- Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
- Contribute full-stack across backend services and frontend or developer-facing interfaces as needed
- Write high-quality, well-tested code and participate in design and code reviews
- Partner closely with product management to shape feature requirements, contribute to roadmap discussions, and translate product vision into reliable technical solutions
What you'll need to thrive (Requirements)
- 5+ years of experience designing and implementing scalable software systems, with a full-stack background spanning backend services and frontend or developer-facing interfaces
- Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
- Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
- Experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
- Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
- Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
- Experience with distributed systems, REST APIs, and cloud-native infrastructure
- Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions
What will make you stand out
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Experience building developer experience platforms, internal tooling, or API gateways
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.
As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.
A day in the life (Responsibilities)
- Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
- Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
- Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
- Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
- Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
- Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
- Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
- Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering
What you'll need to thrive (Requirements)
- 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
- Demonstrated experience leading technical architecture for a platform, product, or engineering team
- Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
- Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
- Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
- Experience with MCP, tool use patterns, or agentic frameworks
- Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
- Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis
What will make you stand out
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Experience building developer experience platforms or internal tooling
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
**This role requires a minimum of two days per week in our Dublin office**
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Institutional Client Services Associate
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Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Role Overview
As a liaison to Interactive Brokers' professional clients, the candidate will provide unparalleled service to IBKR's existing and prospective clients, including banks, hedge funds, financial advisors, and introducing brokers. We aim to build and maintain long-term client relationships while providing a seamless onboarding experience as we continue expanding our global product and service offerings. You are required to be proficient in both English and an additional European language, and a third language would be beneficial.
Responsibilities include, but are not limited to:
- Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
- Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
- Assistance with multiple trading platforms (desktop, mobile, browser)
- Relationship Management for key institutional clients
- Project Management of platform and process enhancements
- Other ad hoc projects and duties, including client training, general market research, and development, etc.
Qualifications & Skills:
- In-depth knowledge of financial products, especially listed Equities, Options, Futures, and/or FX
- Analytical problem-solver with a passion for technology and financial markets
- Prior experience in international settlements or clearing operations is a plus.
- English plus a second language is a must - any additional European languages are a plus.
- University degree or higher
- At least one to two years’ experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competencies will also be considered)
Office Location - North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7. Hybrid role (4 days in the office; 1 days remote).
What We Offer
- Hybrid working model (4 days in office)
- Office location: North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7
- Competitive compensation packages including private healthcare, pension, life insurance, income protection, and discretionary annual bonus
- Global Employee Assistance Program
- Cycle to work scheme and Tax Saver commute scheme
- Free lunch for all employees working from the office, up to a value of 14.50 euro per day
Ready to apply?
Apply to Interactive Brokers
Technical Operations Analyst
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Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
About your Team:
Interactive Brokers seeks an individual to join our Technical Operations (TOPS) team in Dublin. To offer the finest online trading experience in the world, Interactive Brokers' TOPS team monitors and provides global operational support for our applications, systems, and other critical business technology 24/7/365.
What will be your responsibilities within IBKR:
- Monitor the health of applications, networks, and systems underpinning the Interactive Brokers global brokerage system.
- Analyse, troubleshoot, escalate and resolve brokerage system operational issues.
- Participate in Post-Incident review in collaboration with Software Development, customer service and infrastructure teams.
- Provide internal 2nd-level technical support to various teams.
- Monitor batch scheduled jobs while troubleshooting and escalating any delays or failures.
- Analyse existing business workflows and participate in developing new process monitoring tools.
- Act as the primary escalation point for all brokerage system technical issues.
- Investigate and triage real time trade issues with internal and external parties.
What required skill’s you need:
- Strong communication skills, and must be fluent in English.
- A Bachelor’s Degree or apprenticeship in a technical discipline
- A working knowledge of general computing and networking concepts.
- Experience working with Linux operating systems and related technologies.
- The ability to analyse and solve problems promptly and accurately in a fast-paced environment.
- Ability to work occasional weekends and day/night shifts.
Preferred Skills:
- Knowledge of the securities and commodities markets.
- Prior experience in retail or institutional trade support
- Experience with Unix / Linux style command line interfaces
- Previous experience with scripting languages (e.g., Shell, Perl, Python)
- Desire to explore and learn new concepts, systems and technologies.
To be successful in this position, you will have the following:
- A strong desire to expand your financial and technical knowledge base.
- Self-motivated and able to handle tasks with minimal supervision.
- Superb analytical and problem-solving skills.
- Excellent collaboration and communication skills.
- Outstanding time management skills.
Company Benefits & Perks
- Office location: North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7
- Competitive compensation packages including private healthcare, pension, life insurance, income protection, and discretionary annual bonus
- Global Employee Assistance Program
- Cycle to work scheme and Tax Saver commute scheme
- Free lunch for all employees working from the office, up to a value of 14.50 per day
- Education reimbursement and learning opportunities
Ready to apply?
Apply to Interactive Brokers
Principal Security Architect
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We are seeking an experienced and strategic Principal Security Architect to lead the design, implementation, and oversight of enterprise-class network and cloud security across our global infrastructure. This role blends deep technical expertise with strategic leadership and focuses on securing our on-premises data centers, public cloud platforms, and enterprise network edge using best-in-class tools like Palo Alto and Cisco.
This is a hands-on leadership role that influences global security architecture, mentors’ engineers, and collaborates with cross-functional teams to protect our digital assets at scale.
Key Responsibilities
Security Architecture & Engineering
- Lead the design and evolution of security controls across hybrid cloud and on-prem environments.
- Architect and implement network segmentation, next-gen firewall policies, and zero-trust access models.
- Define secure connectivity strategies across WAN, remote access, data centers, and cloud networks.
Technology Ownership
- Serve as SME for Palo Alto Networks firewalls, Prisma Access, and Panorama.
- Lead security configuration, lifecycle management, and policy enforcement on Cisco security platforms (ASA, ISE, Firepower, Umbrella).
- Harden security for multi-cloud platforms (AWS, Azure, GCP) including IAM, VPCs, firewalls, and API security.
Operations & Response
- Lead threat detection and response for network and infrastructure incidents.
- Collaborate with SOC, GRC, and infrastructure teams to close security gaps and maintain compliance.
- Continuously improve security monitoring, alerting, and forensics capabilities.
Security Automation & Tooling
- Integrate security into CI/CD pipelines and infrastructure provisioning via Terraform, Ansible, or Python.
- Automate security posture checks and drift detection in public cloud and data center environments.
- Work with vulnerability management platforms and integrate findings into remediation workflows.
Governance, Risk & Compliance
- Define security baselines and configuration standards for networking and infrastructure teams.
- Ensure compliance with frameworks such as ISO 27001, NIST, CIS, and industry-specific requirements.
- Participate in audits, risk assessments, and security reviews for new technologies and vendors.
Required Qualifications
- 10+ years of experience in infrastructure or network security, with 3+ years in a principal or lead role.
- Deep expertise in Palo Alto Networks products and Cisco security platforms.
- Strong understanding of cloud security architecture and native security tools in AWS, Azure, and/or GCP.
- Experience securing on-premise and hybrid data centers, including virtualization and SDN technologies.
- Proven experience designing and enforcing enterprise security policies across global networks.
- Solid knowledge of routing/switching protocols (BGP, OSPF), VPNs, DNS security, and NAC.
- Familiarity with SIEM, NDR, and EDR tools for detection and response.
- Scripting/automation proficiency (Python, Bash, PowerShell, or IaC tools).
Preferred Qualifications
- Certifications such as PCNSE, CISSP, CCNP Security, AWS/Azure Security Specialty.
- Experience with identity federation (SAML, OAuth), secrets management, and PKI.
- Background in segmentation frameworks (e.g., SCADA/ICS, OT security), or data loss prevention (DLP).
- Experience in DevSecOps or cloud-native security tooling.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Ready to apply?
Apply to InterSystems
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.
An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.
As a Principal Software Engineer, you'll work full-stack across ambitious, cross-cutting initiatives, bringing deep technical expertise and architectural judgment to some of the hardest problems at Toast.
A day in the life (Responsibilities)
- Lead full-stack design and delivery of AI-native solutions that address complex, cross-functional problems across Toast
- Drive technical architecture for pod initiatives, from backend services and APIs to frontend and developer-facing interfaces
- Build and integrate LLM-powered agents, tools, and workflows that bring AI capabilities directly into product and platform contexts
- Set and uphold engineering standards within the pod: code quality, system design, testing, and operational practices
- Mentor engineers through design reviews, code reviews, and pairing
- Partner with stakeholders across Toast engineering to define problem scope, align on approach, and deliver outcomes
- Serve as a technical voice in cross-team architecture discussions, connecting pod work to broader Toast engineering patterns
What you'll need to thrive (Requirements)
- 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
- Demonstrated experience leading technical architecture for a platform, product, or engineering team
- Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
- Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
- Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
- Strong prompt engineering skills and intuition for how LLM behavior responds to context and instructions
- Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
- A bias towards action and comfort operating in ambiguous, rapidly evolving problem spaces
What will help you stand out
- Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
- Experience with machine learning concepts, model evaluation, or ML infrastructure
- Experience building developer experience platforms or internal tooling
- Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-Hybrid
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for a Software Engineer II to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play an important role in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.
A day in the life (Responsibilities):
- Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
- Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
- Ship code that has a massive impact on the growth of Toast
- Learn and champion best practices for development, deployment, and quality life-cycles
- Actively contribute to product design and feature selection discussions
- Participate in code reviews to ensure technical implementations meet functional requirements
What you'll need to thrive (Requirements)
- Strong foundation in Java, Kotlin or other object-oriented language(s)
- Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.
- Passionate about technology and learning new things
- Desire to make continuous improvements to teams and technology
- You are not afraid to tackle big problems and ask insightful questions.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.
In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.
A day in the life (Responsibilities)
- Help shape our next-generation timekeeping systems that operate at massive scale, processing tens of millions of shift events every week.
- Build, run, and improve core backend systems alongside a collaborative, supportive team.
- Be a part of the organization with a strong focus on engineering culture and full end-to-end ownership.
- Participate across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
- Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
- Partner with product and design to influence what we build and how we build it
- Participate in thoughtful code reviews, both giving and receiving feedback
What you'll need to thrive (Requirements)
- Experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
- Willingness to monitor, troubleshoot, and improve system performance through logging and metrics
- Ability and motivation to learn quickly and apply knowledge to solve real problems
- A hunger to take on challenging projects and build systems that operate at massive scale.
Above all, we’re looking for a strong engineer with solid fundamentals.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Senior Manager for Support Center & Communications (SCC) and Pricing Experience, you will lead the strategy and execution behind Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues across their relationship with Toast. You will guide the evolution of our Support Center, communications platform, and billing and pricing experiences while partnering closely with product, design, engineering, support, and finance teams to deliver seamless, scalable solutions.
Working across the customer lifecycle—from awareness and understanding to action and resolution—you will empower customers to self-serve with confidence while using AI and automation to better understand customer context and surface relevant insights across support, billing, and account experiences. You will ensure clarity, consistency, and trust in how Toast communicates and charges for its products. Your leadership will drive improvements in customer experience, operational efficiency, and revenue integrity across some of Toast’s most critical customer-facing systems.
A day in the life (Responsibilities)
- Lead the technical vision and execution for Toast’s Support Center, communications platform, and pricing and billing experiences, driving measurable improvements in customer self-service and operational efficiency.
- Create leverage across product, support, and business teams by building scalable systems for self-service support, proactive communications, and account management.
- Apply AI and automation to support and account experiences, enabling better understanding of customer context (e.g., support history, knowledge, billing, and subscriptions) and surfacing relevant insights, actions, and guidance.
- Break down complex, cross-functional initiatives into clear, incremental milestones that deliver meaningful customer and business outcomes.
- Establish and uphold technical standards, architecture patterns, and best practices across the organization.
- Coach and mentor engineers and managers, helping them grow technically and as leaders.
- Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
What you'll need to thrive (Requirements)
- 5+ years of experience leading high-performing product, platform, or customer experience teams in complex, cross-functional environments.
- Strong background in full-stack systems, with experience building customer-facing applications that integrate with a wide range of backend services, platforms, and data systems.
- Proven experience owning and scaling customer-facing platforms or systems that span multiple teams and touchpoints.
- Ability to translate broad, ambiguous strategic goals into clear roadmaps and execution plans.
- Demonstrated success partnering with product stakeholders to drive measurable outcomes
- Strong communication and leadership skills with experience influencing senior technical and product leaders and aligning teams around shared goals
- Track record of building inclusive, high-ownership teams and developing talent.
Bonus Ingredients (Nice to Haves)*
- Experience leading teams that sit at the intersection of customer-facing platforms and internal systems such as support, communications, or billing.
- Background in experimentation driven product development or optimizing customer journeys through data-driven experimentation.
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
This hybrid role is based in Dublin, Ireland (Full relocation provided).
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for a Senior Software Engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.
In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.
A day in the life (Responsibilities):
- Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week
- Build, run, and improve core backend systems alongside a collaborative, supportive team.
- Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability
- Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
- Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
- Partner with product and design to influence what we build and how we build it
- Contribute to and elevate team standards through thoughtful code reviews and technical discussions
- Mentor and provide technical guidance to other team members
What you'll need to thrive (Requirements)
- 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
- Experience owning and operating production systems.
- A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions
- Ability and motivation to learn quickly and apply knowledge to solve real problems
- A hunger to take on challenging projects and build systems that operate at massive scale.
Above all, we’re looking for a strong engineer with solid fundamentals.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Pre-Sales Solutions Engineer
Commercial | EMEA | Italian Speaking
About the Opportunity
Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.
We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.
You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.
What We Do as Solutions Engineers
We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.
We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.
Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.
How You'll Make a Difference
Support the Technical Win
- Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.
- Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.
- Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.
- Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.
- Learn how to handle common objections and navigate competitive questions with guidance from the broader team.
Build Customer Confidence
- Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.
- Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.
- Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.
- Start building knowledge of the competitive landscape so you can add value in deal conversations over time.
Contribute to the Team
- Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.
- Use AI tools to support your work, from research and demo prep to light automation.
- Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.
Who You Are
Required
- Fluent in Italian and English, written and spoken.
- 1+ years of experience in a pre-sales, solutions engineering, technical sales, or customer-facing technical role at a B2B SaaS company.
- Curiosity about technology and a genuine interest in how businesses use data and marketing tools to grow.
- Comfortable talking to both technical and non-technical stakeholders and adapting your communication style accordingly.
- Good at explaining things clearly, whether that's a technical concept to a marketer or a business problem to a developer.
- Willing to run live product demos and get comfortable thinking on your feet when questions come up.
- A proactive mindset and willingness to learn quickly in a fast-moving environment.
Nice to Have
- Some familiarity with web technologies, REST APIs, or data integrations, even if you haven't worked with them professionally.
- Exposure to marketing technology, eCommerce platforms (e.g. Shopify, Magento), or customer engagement tools.
- Basic experience with JavaScript, Python, or SQL for exploring data or light integration work.
- Familiarity with AI-assisted tools (e.g. Claude, Cursor) and an interest in using them to work smarter.
- Any experience in a commercial or SMB-focused environment, whether in sales, support, or a technical capacity.
- Additional spoken European languages
What Sets You Apart
- You ask great questions and genuinely listen to the answers.
- You're not afraid to say you don't know something, but you always follow up with the answer.
- You pick up new tools and concepts quickly and enjoy figuring things out.
- You take ownership of your work and follow through without needing to be chased.
- You're excited about the idea of building a career in pre-sales and see this role as a serious starting point.
How We'll Measure Success
- Contribution to technical win rate in the Commercial segment.
- Quality of demos, discovery conversations, and handoffs to Customer Success and implementation teams.
- Speed and consistency in picking up product knowledge and ramping into deals.
- Contributions to team assets and the feedback you bring back from customer conversations.
#LI-Hybrid
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin | 💰 €54,700 - €66,690 + Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨
⭐ About the role:
We are looking for an Errors Manager to lead the identification, management, and remediation of errors across Monzo Bank Europe (MBEU).
This is a key role within the Risk & Controls function, ensuring that customer-impacting and operational errors are managed effectively, remediated promptly, and prevented from recurring — in line with Central Bank of Ireland (CBI) expectations and the Consumer Protection Code.
You will play a critical role in protecting customers, strengthening our control environment, and ensuring we operate with transparency, accountability, and high standards of governance. You'll work closely with teams such as Customer Operations, Finance, Product, Engineering and be a trusted advisor on error management and customer outcomes.
🔑 You'll play a key role in...
Error Identification & Management
- Own and maintain a comprehensive Errors Log, ensuring all errors are captured, classified, and tracked consistently
- Define and implement a clear error taxonomy (type, severity, customer impact, root cause)
- Ensure timely identification and escalation of material errors
Correction & Customer Redress
- Ensure all errors are corrected without delay, in line with regulatory expectations
- Coordinate customer remediation, including refunds and compensation (with interest where applicable)
- Oversee clear and transparent customer communications
Regulatory Compliance (CBI / CPC)
- Ensure compliance with the Consumer Protection Code and other applicable CBI requirements
- Assess and manage regulatory reporting obligations (including notification of material errors to the CBI where required)
- Maintain a strong audit trail and evidence base for all error handling activities
Root Cause Analysis & Prevention
- Lead root cause analysis (RCA) to identify underlying issues
- Distinguish between isolated incidents and systemic failures
- Partner with business, product, and engineering teams to implement control improvements and prevent recurrence
Governance & Reporting
- Provide regular reporting to senior management and governance forums (e.g. ERC, Conduct Committees)
- Track key metrics such as error volumes and trends, customer impact, time to defect and remediate, repeat errors
Incident Management & Operational Resilience Support
- Support the Operational Resilience Manager in managing incidents with customer or financial impact
- Ensure alignment between incident and error management, including tracking and remediation
- Contribute to incident reporting and post-incident reviews, feeding learnings into control improvements
🤩 We’d love to hear from you if have…
- Experience in error management, operational risk, or a similar function within banking or digital banking
- Strong understanding of CBI regulatory expectations and the Consumer Protection Code
- Proven experience managing customer remediation and redress processes
- Strong analytical skills, with experience in root cause analysis and control design
- Ability to operate in a fast-paced, evolving environment
- Excellent communication skills — able to engage with both operational teams and senior stakeholders
- Experience working with data, reporting, and dashboards
- Experience in a digital bank / fintech environment
- Exposure to incident management and operational resilience frameworks
- You’re excited about helping Monzo scale in a compliant, thoughtful and controlled way
- You are a self-starter, and able to work independently and make prioritisation decisions
🙌 What’s in it for you
💰€54,700 - €66,690 + Incentive Awards tied to your performance
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚 €1,200 learning budget each year to use on books, training courses and conferences
🏥 Private healthcare scheme
💰 Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 3 key steps
- 30 min call with the Recruiter
- 30 min call with the Hiring Manager
- 2 hours of technical and behavioural interviews
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-MOS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Ready to apply?
Apply to Monzo
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.
A day in the life (Responsibilities)
- Develop and drive an architectural vision to support the ambitious goals for agents and agent development
- Be an active participant and an authoritative technical voice in FinTech product strategy discussions
- Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
- Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
- Evolve an ever more efficient way of working through agents and spread it across Toast
- Work directly with the product manager for the Team Agent space, collaborating to drive vision
- Be hands on and actively participate in development on the Team Agent
- Mentor and develop technical leadership across Team, and Fintech
What you'll need to thrive (Requirements)
- 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
- 10+ years experience building and operating SaaS products, ideally AWS hosted
- 1+ years experience using the latest in coding agents
- A strong desire to lean all in on agentic development practices
- Passion for building autonomous agents
- Demonstrated ability to drive technical architecture for a company or highly scalable line of products
- A desire to work not only with technologists but also product owners and business leaders
- Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
- Ability and desire to communicate and influence at the executive level
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with enterprise integration using Apache Camel
- Experience architecting event-driven distributed systems using Apache Pulsar
- Experience defining test, build and deploy strategies
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
We’re looking for a grounded leader to help us move from our current state to a more mature, structured, and strategic support organization. Reporting to the Head of Customer Product Support, you will be the primary accountable person for the EMEA region, leading a regional team of Individual Contributors and Leads. Our immediate goal is to add experienced leadership to the region to ensure every team member receives fair and equitable guidance, coaching, and support. Our Customer Support team helps customers find clarity in their work and get results with Asana; we are Asana experts and productivity savants who are passionate about investing in our customers’ success.
This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
- Serve as the primary accountable leader for the EMEA Customer Product Support team, focusing on stabilizing the team and managing individual contributors and lead(s).
- Provide coaching, mentorship, and structured feedback to strengthen technical expertise, customer excellence, and leadership capability.
- Independently own accountability for team-wide KPIs, including CSAT, SLA attainment, and backlog management, while driving improvements through process discipline.
- Provide oversight and guidance on high-visibility or high-sensitivity customer escalations, ensuring clear resolution paths and internal stakeholder alignment.
- Proactively surface product issues and customer pain points to senior Support Leadership using data, storytelling, and business impact framing.
- Build a culture grounded in Asana Support Team's Mission, Vision, and Values, driving customer-first thinking and ownership.
About you
- 8+ years in customer-facing support, success, or services roles, with 4+ years in direct people leadership within the SaaS space.
- Demonstrated ability to manage and motivate high-performing teams while handling high-visibility, sensitive escalations. Driving strong team accountability and performance against strategic goals.
- Experience scaling customer support teams through significant transformation, cultural and operational changes. Pivoting from reactive support to a strategic, value-add approach that consistency improves metrics and customer retention.
- Direct experience collaborating with channel, solutions, and service partners to streamline workflows within the partner ecosystem.
- Strong, measurable track record of delivering against KPIs and implementing process improvements that ensure operational consistency.
- Highly effective communicator and compelling storyteller, proficient at building trusting relationships and translating feedback into actionable strategy.
- Proven ability to thrive in ambiguity and fast-paced environments with a strong bias for action.
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
- Nice to Have: Proven track record of managing support teams operating in multiple languages (German, French, Spanish, Portuguese) and deep experience supporting complex technical products.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between €95,000-108,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to your dietary preferences
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Ready to apply?
Apply to Asana
Software Engineer
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.
ABOUT THE ROLE
We are seeking a Software Engineer to join our Software team in Dublin. This role will involve working on a range of projects including low-power compute modules, Baseboard Management Controllers (BMC), and IP routers. Candidate will be working on Linux-based embedded OSes, embedded applications and BSPs. An ability to learn new technologies quickly and a desire to work in challenging technical roles are key requirements. Anduril has a collaborative culture with plenty of opportunities for ownership. As a member of the team, your decisions today will have a large impact on the company now and into the future, as well as on our customers.
Key Responsibilities
- Develop high-quality software solutions based on technical requirements
- Collaborate with cross-functional teams to define, design, and ship new features
- Maintain existing codebase and troubleshoot issues as they arise
- Participate in code reviews to ensure best practices are being followed
- Collaborating with development and QA teams using SCRUM/Agile methodologies
Required Qualifications and experience
- Minimum 3 years relevant previous experience
- Bachelor's degree in Computer Science or related field
- Proficiency in multiple programming languages; Python, C/C++, Bash/Shell scripting
- Strong understanding of software development lifecycle
- Good Networking knowledge - IPv4/IPv6, NAT, VPN
- Experience working with virtualisation and container technologies e.g. KVM, Docker.
- Experience with underlying linux systems such as systemd, dbus, linux network stack.
- Experience with software development for linux
- Strong problem-solving skills
- Excellent communication skills
- Ability to document work clearly
- Ability to work independently with minimal supervision
Preferred Qualifications
- Experience with build tools like yocto or buildroot
- Experience with kernel debugging.
- GDB experience.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
- Matched pension contributions up to 10%
- An annual contribution toward your private health insurance for you and your dependents.
- Income Protection: Anduril covers life and disability insurance for all employees.
- Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
- Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
- Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
- Professional Development: Annual reimbursement for professional development
- Commuter Benefits: Company-funded commuter benefits based on your region.
- Relocation Assistance: Available depending on role eligibility.
- Free car parking
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Supply Chain Analyst
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
About The Team
The Voyager team at Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.
We are seeking a Supply Chain Analyst to join our Supply Chain team in Dublin. This role is heavily focussed on the materials management of the supply chain. There will be a requirement for someone who is extremely diligent with a high level of attention to detail and business acumen in inventory management.
Key Responsibilities
- Using SAP Business One for stock dispositions
- Monitors and analyzes information to ensure adequate inventory of components and
- initiate transfers or additional supply as needed
- Working with ERP system and Microsoft Excel to sanitize and build up BOM (Bill of Materials) including revision control
- Processes MRPs through to completion of Production Orders
- Assist with Master Scheduling
- Assist with the RMA process
- Utilize relevant IT systems such as SAP Business One, Salesforce, Slack, and emails for internal communication and record keeping regarding production activities and responding to queries
- Other tasks in support of the Production Team
- Working closely with contract manufacturers and aligning orders
- Reviewing and verifying manufacturers genealogy databases into Anduril finished goods
Key Skills
- Excellent Communication Skills
- Ability to create and present reports to all levels of management
- High level attention to detail and accuracy
Required Qualifications
- Relevant Qualification in Supply Chain
- Experienced working in multiple Supply Chain functions including at least 3 of the following areas stock management, production, MRP and purchasing
- Experienced SAP user using module functions above
- Strong competence in Microsoft Excel
- High level of accuracy
- Minimum 3 years relevant experience
- Ability to work on your own initiative with good organizational, planning and time management skills
- Previous experience of SAP Production Environment
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We’re hiring an Editor/Videographer to help shape how the world sees Fin, Intercom’s AI Customer Agent. As video becomes central to Intercom’s Mindshare strategy, this role will play a key part in scaling the quality and velocity of the stories we publish across Advocacy, Product Marketing, Product, and Events.
You’ll bring Fin to life through modern product and customer marketing stories, demos, explainers, event coverage, social clips and demand gen content. You’ll collaborate with cross-functional partners to turn complex ideas into simple, human, visual stories that resonate with the audiences shaping the future of AI-powered customer experience.
This is an opportunity to join as the team grows and contribute meaningful craft to a content engine that shapes how the industry understands Fin, the next generation of AI Customer Agents, and the change they represent.
Intercom’s video team sits at the heart of our Mindshare efforts. We create clear, compelling stories that explain how Fin works and show the impact it delivers for customers. Our mission is to help people understand the value of AI Customer Agents through straightforward, relatable, high-quality content.
As an Editor/Videographer, you will work across edits, studio, and location shoots. You will collaborate closely with the rest of the Content team, Product, Product Marketing and Events teams to support product launches, customer storytelling, and major industry moments. You will join a high-velocity environment where clarity matters more than complexity and where experimentation with new formats is encouraged.
What will I be doing?
- Capture, edit and creatively craft customer stories, demos, explainers, event footage, social clips and demand gen content, delivering clarity, quality, and strong narrative flow
- Set up multi-camera studio shoots including camera operation, teleprompter, lighting, and audio to capture clean, reliable footage
- Film interviews and capture B-roll on location in client offices and at events, adapting quickly to different environments and setups
- Deliver polished edits in multiple aspect ratios (16:9, 1:1, 9:16), optimised for each platform’s requirements
- Repurpose longer video and non-video content into engaging video assets, using strong editorial judgment to identify the most compelling moments
- Ensure edits reflect Intercom’s visual style and brand standards, utilising and adhering to a visual system created by our Intercom Creative Studio team
- Apply platform-native and audience informed storytelling principles (hooks, pacing, structure, early clarity)
- Experiment with new formats and AI-assisted workflows to help evolve our storytelling and contribute to a culture of continuous creative improvement
What skills do I need?
- Excellent editing skills with a strong sense of pacing, structure, narrative clarity, and social-first storytelling
- Proficiency in Adobe Premiere Pro, with openness to leveraging new editing tools such as Descript where they add value
- Confident camera operation using mirrorless or DSLR cameras in both studio and on-location environments
- A refined creative sensibility with strong visual taste and an instinct for what makes a moment engaging
- Strong sense of rhythm and musicality, able to select music that enhances tone, emotion, and narrative flow
- Solid audio recording ability including mic setup and monitoring
- Ability to perform audio post-production work in Adobe Audition or similar
- Basic After Effects skills for updating templates and incorporating motion into edits
- Highly organised with strong file-management discipline including clean project structures, version control, and reliable backups
- Proficient using Frame.io for video review and feedback
- Able to self-manage day-to-day work while collaborating closely with the wider video team
- Confident collaborating with cross-functional partners across Advocacy, Product Marketing, Product, and Events
- An avid curiosity for new technologies, particularly judicious use of AI in the creative process
Bonus skills & attributes
- Experience running live-stream productions using an ATEM switcher workflow or similar
- Basic colour grading in Premiere or DaVinci Resolve
- Working knowledge of Riverside or similar for remote and async recordings
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.
The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.
What will you do?
You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.
We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.
You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.
You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.
And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.
What are we looking for?
The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.
Beyond that:
Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.
Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.
AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.
Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.
Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.
Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.
Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?
Why Intercom, why now?
Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.
Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.
Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up.
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%.
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
- Flexible paid time off policy.
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.
The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.
What will you do?
You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.
We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.
You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.
You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.
And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.
What are we looking for?
The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.
Beyond that:
Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.
Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.
AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.
Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.
Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.
Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.
Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?
Why Intercom, why now?
Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.
Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.
Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up.
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%.
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
- Flexible paid time off policy.
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're on the cutting edge of defining how AI agents should work — inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits at the heart of the Service Agent pillar — 12 teams and growing, building every capability that makes Fin work. You'll partner at the strategic pillar level: broad context across work streams, deep technical understanding of how Fin operates end-to-end, and the autonomy to decide where you need to go next. When we need a new work stream spun up from scratch — a brand new team, an ambiguous problem space, aggressive timelines — you're the person who makes that happen.
The competitive landscape is intense. Fast-moving AI-native startups are coming hard for this space, shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure, who can maintain technical excellence while moving at startup speed within a company that has the resources and customer base to make that speed count.
What will you do?
- Partner at the strategic pillar level. You'll have broad context across work streams and use that to inform technical strategy and investment priorities. What should we care about? Where should we invest? Where do you need to step in? These are your decisions.
- Spin up 0-to-1 work streams. Bring together engineers who've never worked as a team, disambiguate the problem space, build momentum under aggressive timelines, set high expectations, and drive execution.
- Execute on the most ambiguous, highest-stakes problems. You're hands-on. You write code, you ship features, you're deep in the weeds. We've seen too many Principal Engineers who are brilliant but too far from execution to be effective here.
- Lead experimental work at the AI frontier. Run your own A/B tests, do prompt engineering, build evals, and calibrate accuracy, cost, and latency for LLM-powered features. Much of what we're building are new paradigms for customer-facing software.
- Shape long-term technical strategy through execution. Your hands-on work informs the architecture. You're simultaneously building and thinking about what needs to change about how we build products — data models, system design, the shift from GUI-first to agent-first interfaces.
- Work across the full stack in an AI-first development environment. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development and help shape how the entire engineering org works.
- Raise the bar for the people around you. Give direct, actionable feedback that changes outcomes. We don't need someone who mentors juniors on the basics — we need someone who can accelerate and grow the senior and staff engineers around them.
What are we looking for?
The core requirement: engineering depth and product thinking. We need someone who combines deep engineering ability with strong product and design instincts — not one or the other. We don't want engineers who are technically brilliant but disconnected from the product. And we don't want product-minded engineers who have great instincts but can't execute at the level this work demands. You need to be able to both build complex systems AND identify the right problems to solve. This is the single most important dimension we evaluate on.
Beyond that:
- Operated at real scale and has builder energy. You've likely spent time at companies operating at significant scale — the kind of environment where you've seen what large-scale distributed systems actually look like in production. But you also have startup DNA: urgency, resourcefulness, a bias toward building over discussing.
- AI fluency. You're actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software. This matters more than any specific stack experience.
- Deep technical depth with breadth. You can go deep into the weeds on at least one technical domain, but you also navigate complex multi-team systems with ease. In conversation, you move fluidly from business context to technical strategy to implementation details.
- Communication as a superpower. You can explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details. This role lives and dies on your ability to communicate across every level.
- Extreme autonomy. You partner with the Engineering Director on where you think the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of engineer who waits to be told what to work on, this isn't the right role.
- Critical thinking about the business. You understand what Intercom is optimizing for and translate that into technical decisions. Which work streams need investment? Where are we falling behind? What should we defund to go harder somewhere else? You think at this level naturally.
- At least ~10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.
- Stack agnostic. We use Ruby on Rails, React (migrating from Ember), and AWS. But AI tools increasingly abstract the stack — what matters is your ability to learn, build, and operate effectively with tools like Claude Code. If you're great with a high-level programming language and fluent with AI-assisted development, you'll be productive fast.
Why Intercom, why now?
Fin is #1 — and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.
A rare pivot that actually worked. Intercom has been building for 15 years — deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster..
AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities — MCP servers, skills, shared tooling — that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Senior Account Manager (Mid-Market)
Share this job
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
As a Senior Account Manager (Mid-Market), you will be a key member of the team leading the growth of our existing book of business in EMEA. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Intercom, we are focused on building long lasting relationships with our customers. We are asking customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is opportunity for progression, creativity, and ownership.
What will I be doing?
- Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.
- Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.
- Execute a Strategic Sales Process: Employ a structured, data-driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting.
- Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems. You will multithread within accounts and provide consistent, industry-specific advice throughout the sales and account life-cycle.
- Lead Cross-Functional Account Teams: Align and organize internal resources, such as Solution Engineers, CSMs, Product, Marketing to ensure complex deals are successfully closed.
- Master Product and AI Fluency: Develop a deep understanding of Intercom's product suite, particularly our AI capabilities, and articulate how our solution connects directly to customer KPIs and long-term value.
- Strengthen Customer Relationships: Build strong relationships with customers by understanding their support workflows, business metrics, and executive priorities, positioning yourself as a credible, long-term partner.
What skills do I need?
- Proven Sales Experience: 5+ years in a B2B SaaS closing role, with a consistent track record of hitting and exceeding quota. Experience in CS, CX, or CRM is a significant advantage.
- Business Development Mindset: Demonstrable ability to proactively generate your own pipeline while effectively managing your overall book of business.
- Consultative and Strategic Acumen: Strong business acumen with experience in value-based selling, ROI articulation, and effective negotiation
- Technical and AI Curiosity: A commitment to autonomously learning about AI and technical concepts, with the ability to translate complex features into clear business outcomes for both technical and non-technical buyers.
- Cross-Functional Influence: The ability to lead and collaborate with internal teams, managing projects and keeping stakeholders informed to move deals forward.
- Exceptional Communication: Clear, concise written and verbal communication skills, with the proven ability to tailor your message to various audiences.Exceptional written and verbal communicator.
- Growth Mindset: A high degree of coachability, intellectual curiosity, and a continuous drive for learning and self-improvement
Bonus skills & attributes:
- Practical experience in Value Selling, Command of the Message, and/or MEDDPICC is a strong advantage.
- Familiarity selling AI-enabled products or automation tools
- Additional European languages are an advantage.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing AI business
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed
#LI-Hybrid
#LI-RH1
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
SEAR at Toast focuses on two things: actionable intelligence collection, analysis, and delivery to engineers, and hunting the adversaries who would damage and defraud Toast, its customers, and its partners. We bake security into every layer of our products, from the first sprinkle of an idea to the final serving of a fully-baked solution. Our team is tasked with searching out and degrading the operations of persistent, motivated attackers.
Like master chefs, we blend cutting-edge technology with strategic thinking, implementing bespoke and industry-standard solutions for intelligence processing at scale. By joining SEAR, you'll be part of the kitchen crew that keeps our customers' trust from going stale. You'll tackle complex challenges that have real-world impact, helping to serve up a safer, more secure digital experience for businesses that count on Toast every day. It's not just about pattern-matching – it's about crafting a recipe for digital trust that keeps our customers coming back for more.
A day in the life (Responsibilities)Select, implement, design, and build services and tools to manage and deliver security intelligence across Toast platforms.
- Identify, triage, and provide remediation guidance for application vulnerabilities, with a specific focus on anti-abuse activities.
- Improve developer tooling and adoption to build a more robust SSDLC which integrates security and anti-abuse features.
- Practice a #OneTeam attitude to help other Toast teams make informed, security-conscious decisions when building new public-facing software.
- Assist incident response teams with application security expertise and tools, especially related to abuse and fraud.
- Build threat models on Toast applications and use cases.
- Guide in the design and maintenance of robust and resilient network and application architecture.
- Collaborate to improve information gathering and sharing across all Toast products.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 5+ years experience working in software development
- Minimum 5+ years of experience in application security and security engineering.
- Experience building and maintaining scaled Java web services in production.
- Experience developing script applications in Python for scheduling and backend data handling.
- Experience leveraging LLM AI features for software development and/or security operations.
- Strong understanding of cloud application architecture.
- Successful history of being a subject matter expert to guide colleagues toward better security outcomes, especially related to abuse, fraud and legal concerns.
- Previous security experience working with fintech applications and associated requirements.
- Strong understanding of privacy, security, and cryptography patterns and when to apply them, especially when handling customer information (such as PKIs, access management, data tokenization, and anonymization).
**This role requires two days per week in our Dublin office**
Nonessential Skills/Nice to Haves
- Offensive security training and certifications (e.g. OSCP, OSWE, OSEP)
- Edge Security solution like WAF, API Security
- Adversary Emulation proficiency (red/purple teaming)
- Cloud and container security technologies
- SSDLC tooling (e.g., SAST/DAST/SCA)
- Scaled data handling in RDBMS, streaming, and columnar stores
- Metrics and charting software proficiency
- Mobile apps/threats (iOS, Android), and their particular abuse vectors
- Knowledge in security of operating systems, networking and protocols
- Securing financial technologies and associated requirements
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
- Lead and expand a growing team of backend and frontend engineers.
- Manage engineering projects from conception to completion, ensuring timely delivery and quality standards.
- Collaborate closely with the Product Managers to shape the team’s roadmap, balancing both product goals and engineering priorities.
- Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
- Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
- Coach, mentor, hire, and grow individuals on the team to reach their full potential.
- Previous experience leading and developing growing teams.
- Proven industry experience as a Senior software engineer
- Strong technical background focusing on large-scale, cloud-based web applications.
- Proficiency in Java and related frameworks (advantage).
- Experience with user-facing products (advantage).
- Holding a degree in computer science or a similar field (preferred).
- Proven experience in project management and team leadership.
- Most importantly, a passion for motivating, mentoring, and cultivating people.
Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
Ready to apply?
Apply to Gong.io
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
- Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
- Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
- Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
- Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
- Handle escalations requiring cross-team coordination
- Participate in an on-call rotation for urgent issues outside business hours
- Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
- Communicate clearly with users of all technical levels
- Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
- Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
- Help streamline onboarding and other high-volume operations as the company scales
- Contribute to automation efforts
- Maintain and improve device management, identity, and access systems
- Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
- Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
- Are an excellent communicator who genuinely enjoys helping people solve problems
- Have strong troubleshooting skills and are methodical, curious, and persistent
- Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
- Have significant experience with Google Workspace administration
- Have experience with Slack administration — workspace management, permissions, and troubleshooting
- Have substantial experience supporting and administering additional SaaS tools
- Understand identity and access fundamentals — SSO, MFA, directory services
- Are familiar with MDM fundamentals and endpoint management concepts
- Have experience with basic scripting (Bash or Python) for automation
- Take ownership of problems and follow through until they're resolved
- Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
- Are organized enough to manage competing priorities without things falling through the cracks
- Propose solutions when you see a process that doesn't scale
- Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
- Be familiar with zero-trust security concepts and endpoint security tooling
- Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
- Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
- Have experience using AI tools to improve personal or team productivity
Location
This role is based in our Dublin office. There is a 5 day per week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Ready to apply?
Apply to Anthropic
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team
What you'll do:
- Uncover and approach prospects to generate new business opportunities to fuel the
sales pipeline - Help create and prioritize strategic target account lists within a defined territory
- Research and build new and existing accounts (i.e.: adding contacts, emails, strategic
calling) - Conduct high-level conversations with Senior Executives in prospect accounts
- Evangelize Okta and the On-Demand mode
- Achieve monthly quotas of qualified opportunities and closed business
Who you are:
- Previous prospecting experience
- Experience in working to sales targets, KPIs or under time pressure would be a plus
- Salesforce.com experience
- Excellent written/verbal communication skills
- Strong problem-solving skills
- Highly motivated, driven and self-starting individual who is goal orientated
- Ability to work in a fast-paced, team environment
- Ability to understand customer needs and meet that need with a successful product sale
- Excellent time management/organizational skills
- A passion for the Tech/ Saas industry
- Fluency in German language & English
Why Us?
- Competitive salary & uncapped commission structure!
- Great benefits including pension & medical
- Catered lunches & snack program
- Okta for Good volunteer program so you can give back to your community
- You’ll attend in-person onboarding in San Francisco to kick off your journey with Okta
- Learn more about our Global xDR team
#LI-ONSITE
P12251_3387469
Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team
What you'll do:
- Uncover and approach prospects to generate new business opportunities to fuel the
sales pipeline - Help create and prioritize strategic target account lists within a defined territory
- Research and build new and existing accounts (i.e.: adding contacts, emails, strategic
calling) - Conduct high-level conversations with Senior Executives in prospect accounts
- Evangelize Okta and the On-Demand mode
- Achieve monthly quotas of qualified opportunities and closed business
Who you are:
- Previous prospecting experience
- Experience in working to sales targets, KPIs or under time pressure would be a plus
- Salesforce.com experience
- Excellent written/verbal communication skills
- Strong problem-solving skills
- Highly motivated, driven and self-starting individual who is goal orientated
- Ability to work in a fast-paced, team environment
- Ability to understand customer needs and meet that need with a successful product sale
- Excellent time management/organizational skills
- A passion for the Tech/ Saas industry
- Fluency in German language & English
Why Us?
- Competitive salary & uncapped commission structure!
- Great benefits including pension & medical
- Catered lunches & snack program
- Okta for Good volunteer program so you can give back to your community
- You’ll attend in-person onboarding in San Francisco to kick off your journey with Okta
- Learn more about our Global xDR team
#LI-ONSITE
P-2032.1_3368680
Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Opportunity
Okta is expanding. As we solidify our position as the world’s leading identity provider, we are looking for a high-energy, entrepreneurial Emerging Account Executive to join our growing CEE team.
This role is designed for a true "Hunter": your primary mission is to capture new logos and establish Okta as the standard for identity in the region, while strategically growing our existing install base.
What You Will Do
- New Logo Acquisition: Act as the primary engine for growth in the CEE region, focusing on identifying and closing new business opportunities within the Emerging segment (under 300 employees).
- Expansion & Growth: Manage and grow the existing install base, working with customers post-sale to accelerate adoption and identify upsell opportunities.
- Active Prospecting: Drive a high-volume outbound strategy to build a robust sales pipeline from scratch.
- Value-Based Selling: Navigate complex sales cycles and qualify opportunities using Okta’s sales methodology to ensure a perfect fit for the customer’s needs.
- Partner Ecosystem: Form long-term relationships with local resellers and system integrators to extend Okta’s market reach and drive regional adoption.
- Collaborative Selling: Partner closely with our Sales Engineers (SEs) to deliver compelling product demonstrations and technical validation that solve real-world customer problems.
- Marketing & Events: Actively collaborate with the Marketing team to drive attendance for regional events, webinars, and roundtables, turning field activity into a qualified sales pipeline.
- Travel: Ability to travel approximately 25% of the time to engage with customers and partners on-site.
What You Bring
- High Energy & Passion: You are genuinely excited about how technology—especially AI—is transforming the way organizations operate and secure themselves in the Digital Age.
- Hunter Mindset: You are a resilient, driven self-starter. You have experience in sourcing and outbounding and thrive in high-activity environments.
- Growth Mindset: You are a lifelong learner with a relentless desire to develop your sales craft; you are coachable, proactive in seeking feedback, and view every challenge as an opportunity to grow.
- SaaS Experience: A track record of success selling SaaS; experience in value-based selling at the C-level is essential.
- Team Player: A collaborative spirit with a desire to work alongside SEs and Marketing to win as a team.
- Ecosystem Awareness: A strong desire to build and nurture a professional network within the CEE reseller and partner community.
- Communication: excellent verbal and written communication skills. Fluency in German and/or French is a plus.
You might also have:
- Understanding of and experience with Identity & Access Management, Single Sign-on and API-based solutions is always great but definitely not a must have
- BSc/BA degree or equivalent preferred (but not essential)
#LI-Onsite
P10375_3432217
Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team
What you'll do:
- Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline
- Help create and prioritize strategic target account lists within a defined territory
- Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling)
- Conduct high-level conversations with Senior Executives in prospect accounts
- Evangelize Okta and the On-Demand mode
- Achieve monthly quotas of qualified opportunities and closed business
Who you are:
- Previous prospecting experience
- Experience in working to sales targets, KPIs or under time pressure would be a plus
- Salesforce.com experience
- Excellent written/verbal communication skills
- Strong problem-solving skills
- Highly motivated, driven and self-starting individual who is goal orientated
- Ability to work in a fast-paced, team environment
- Ability to understand customer needs and meet that need with a successful product sale
- Excellent time management/organizational skills
- A passion for the Tech/ Saas industry
- Fluency in Dutch language & English
Why Us?
- Competitive salary & uncapped commission structure!
- Great benefits including pension & medical
- Catered lunches & snack program
- Okta for Good volunteer program so you can give back to your community
- You’ll attend in-person onboarding in San Francisco to kick off your journey with Okta
- Learn more about our Global xDR team
#LI-Onsite
P12795_3426464
Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Principal Web Engineer, Marketing
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Our website is our most important marketing asset — where pipeline starts, brand perception forms, and every paid dollar lands. We're looking for a Principal-level engineer who can own the technical strategy for it, end to end.
You'll make architectural decisions, set engineering standards, manage external partners, and shape how the organisation thinks about digital experience as a growth lever. You'll get your hands dirty in code when it's high-stakes or foundational — but your primary value is judgment, strategic ownership, and accountability for outcomes.
The stack: Astro.js, TypeScript, Sanity (headless CMS), HubSpot, GTM, Google Analytics, Zendesk.
What you'll own
- End-to-end technical strategy for the marketing website — platform, architecture, and performance
- Website builds and redesigns from requirements through launch
- Conversion optimisation and experimentation infrastructure — enabling the growth team to move fast
- The website data layer — event architecture and tracking standards that feed broader BI
- Content infrastructure in Sanity — content models, reusable blocks, and COPE pipelines
- AI strategy for the site — evaluating where personalisation, dynamic content, and intelligent search can move the needle
- External partner management and build-vs-buy decisions
What we're looking for
- 12+ years of web development experience, with 5+ years at senior/principal level in B2B SaaS
- Deep expertise with Astro.js and Sanity (or Next.js + demonstrable Sanity depth)
- Proven track record leading major website projects with strategic and organisational implications
- Strong experience with A/B testing architecture, technical SEO, headless CMS, and the analytics/tracking layer
- Ability to communicate technical trade-offs clearly to non-technical stakeholders
- Practical, daily use of AI development tools (Cursor, Copilot, Claude, etc.)
Benefits
- Competitive compensation including equity
- Home office allowance
- Health care and leisure time insurance
- €1,000 annual learning budget
- Sports and wellbeing allowance
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Join us on our mission to make data a marketing superpower
Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.
We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!
We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.
Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.
We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.
It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.
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