About the Role

The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.

Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.

Responsibilities

End-User Support

• Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
• Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
• Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
• Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
• Handle escalations requiring cross-team coordination
• Participate in an on-call rotation for urgent issues outside business hours
• Provide hands-on support for user technology, AV systems, conference rooms, and printers

Communication & Documentation

• Communicate clearly with users of all technical levels
• Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
• Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves

Operational Improvement

• Help streamline onboarding and other high-volume operations as the company scales
• Contribute to automation efforts
• Maintain and improve device management, identity, and access systems
• Assist with scripting (Bash, Python) to automate repetitive tasks

You may be a good fit if you

• Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
• Are an excellent communicator who genuinely enjoys helping people solve problems
• Have strong troubleshooting skills and are methodical, curious, and persistent
• Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
• Have significant experience with Google Workspace administration
• Have experience with Slack administration — workspace management, permissions, and troubleshooting
• Have substantial experience supporting and administering additional SaaS tools
• Understand identity and access fundamentals — SSO, MFA, directory services
• Are familiar with MDM fundamentals and endpoint management concepts
• Have experience with basic scripting (Bash or Python) for automation
• Take ownership of problems and follow through until they're resolved
• Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
• Are organized enough to manage competing priorities without things falling through the cracks
• Propose solutions when you see a process that doesn't scale
• Are looking to develop deeper technical skills and take on more complex systems administration challenges over time

Strong candidates may also

• Be familiar with zero-trust security concepts and endpoint security tooling
• Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
• Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
• Have experience using AI tools to improve personal or team productivity

Location

This role is based in our Dublin office. There is a 5 day per week in office expectation.

What Makes This Role Unique

You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

About the role:

Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments.  We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators.

The team has a dual mandate: maximizing compute efficiency to serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms.

Strong candidates may also have experience with:

• High-performance, large-scale distributed systems
• Implementing and deploying machine learning systems at scale
• Load balancing, request routing, or traffic management systems
• LLM inference optimization, batching, and caching strategies
• Kubernetes and cloud infrastructure (AWS, GCP)
• Python or Rust

You may be a good fit if you:

• Have significant software engineering experience, particularly with distributed systems
• Are results-oriented, with a bias towards flexibility and impact
• Pick up slack, even if it goes outside your job description
• Want to learn more about machine learning systems and infrastructure
• Thrive in environments where technical excellence directly drives both business results and research breakthroughs
• Care about the societal impacts of your work

Representative projects across the org:

• Designing intelligent routing algorithms that optimize request distribution across thousands of accelerators
• Autoscaling our compute fleet to dynamically match supply with demand across production, research, and experimental workloads
• Building production-grade deployment pipelines for releasing new models to millions of users
• Integrating new AI accelerator platforms to maintain our hardware-agnostic competitive advantage
• Contributing to new inference features (e.g., structured sampling, prompt caching)
• Supporting inference for new model architectures
• Analyzing observability data to tune performance based on real-world production workloads
• Managing multi-region deployments and geographic routing for global customers

Deadline to apply: None. Applications will be reviewed on a rolling basis.

About the role

Anthropic's Integrity & Compliance (I&C) function is building the systems that let us scale responsibly as our products reach more people, more enterprises, and more regulated industries. Our global compliance program is bespoke, reflecting our unique mission and position as one of the leading AI labs operating on the frontier.

Within Integrity & Compliance, the Privacy Programs pillar owns how we operationalize privacy across the company — from how we handle personal data in our products and research, to how we meet our obligations under the GDPR, CCPA, and the growing patchwork of global privacy law. We work closely with our Privacy Legal team on all privacy related matters.

We're hiring a Privacy Governance Lead to own the governance backbone of that work. You'll set the strategy for how privacy governance operates at Anthropic, define the policies and controls that translate privacy principles into operating practice, and help manage the relationship with internal and external stakeholders who depend on that framework holding up under scrutiny.

This is a foundational role with significant scope. You'll be shaping a privacy governance function from a relatively early stage, with the autonomy to set the standard and the mandate to drive cross-functional change. You'll partner closely with Privacy Legal, Security, Product, Research, and the wider I&C team, and you'll contribute directly to reporting that reaches the Audit Committee and boards. You'll report to the Head of Integrity & Compliance.

Key responsibilities

• Set the strategy and roadmap for Anthropic's privacy governance framework, including the policies, standards, and internal controls that map to GDPR, CCPA/CPRA, and other applicable global privacy regimes

• Own the privacy documentation lifecycle end-to-end — Data Protection Impact Assessments, Records of Processing, Transfer Impact Assessments, and other accountability artifacts — including the methodology, the tooling, and the quality bar

• Establish governance forums and approval workflows for privacy-significant product, research, and vendor decisions, and chair the forums where novel or high-risk questions are resolved

• Own the privacy controls testing program: define what "good" looks like, set the testing cadence, and present results to the Head of Integrity & Compliance and other leadership forums

• Partner with Privacy Legal to anticipate emerging privacy law and translate new obligations into concrete control changes ahead of enforcement

• In partnership with Legal, co-lead privacy regulator engagement on governance matters, including responses to inquiries, audits, and complaints

• Oversee the management of inputs for regulatory responses with the Privacy Program pillar

• Drive privacy training and awareness strategy for engineering, product, research, and go-to-market teams, calibrated to the actual decisions those teams make

• Represent the privacy governance function in Internal Audit reporting, and in cross-functional risk and compliance forums

• Build and develop the privacy governance team over time

Minimum qualifications

• Deep working knowledge of GDPR and at least one major US state privacy regime (CCPA/CPRA, or equivalent), including how their requirements translate into operational controls at scale

• Demonstrated track record building, scaling, or transforming a privacy governance program end-to-end — policies, DPIAs, ROPAs, controls libraries, governance forums, and the operating model that supports them

• Strong written communication, with the ability to produce clear policies, board-ready reporting, and practical guidance that engineering and product teams will actually use

• Comfort owning hard cross-functional decisions and operating across legal, technical, and operational boundaries

• A privacy certification such as CIPP/E, CIPP/US, or CIPM, or equivalent demonstrated expertise

Preferred qualifications

• Senior privacy governance leadership experience at a technology company operating under multiple privacy regimes simultaneously, ideally including one with novel data processing (AI/ML, large-scale platforms, or similar)

• Direct experience engaging privacy regulators, particularly EU data protection authorities or the Irish DPC, on governance matters such as inquiries, audits, or complaints

• Familiarity with AI-specific privacy considerations: training data governance, model memorization, output filtering, and the intersection with emerging AI regulation

• Experience standing up governance functions in a high-growth environment, including building from a blank page

• Demonstrated experience presenting to Audit Committees, boards, or equivalent senior governance bodies on privacy matters

• Background that bridges privacy and broader compliance disciplines (security, regulatory, ABAC, enterprise risk management)

Role-specific policy: For this role, we expect staff to be able to work from our Dublin office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

About the role

Anthropic's Integrity & Compliance (I&C) function is building the systems that let us scale responsibly as our products reach more people, more enterprises, and more regulated industries. Our global compliance program is bespoke, reflecting our unique mission and position as one of the leading AI labs operating on the frontier.

Our Regulatory Programs pillar is a key pillar of our overall Integrity & Compliance function and covers a range of compliance domain areas including economic sanctions, US export controls, and regulatory compliance programs stemming from global AI safety regulation.

As a Content Moderation Specialist, you'll own day-to-day program management of Anthropic's global content moderation and online safety regulatory compliance program. Online safety regulation is one of the fastest-moving areas of technology law, and AI sits squarely in its sights. Regimes including the EU Digital Services Act, the UK Online Safety Act, the Australia Online Safety Act, and a growing set of emerging frameworks globally create novel obligations for how AI products are built, deployed, and governed. You will be at the forefront of translating those obligations into a defensible, well-documented compliance program — with regulatory risk assessments as the core of the work.

This is a deeply cross-functional role. You'll partner closely with internal counsel, Safeguards, and operations teams across Anthropic to build the compliance program and frameworks that demonstrate Anthropic meets its obligations under content regulation. This is a builder's role at a company that takes integrity seriously and moves fast — you'll exercise independent judgment on issues without clear precedent and help build durable programs that let Anthropic move quickly while honoring its obligations to regulators, customers, and the public.

Key responsibilities

• Own the global content regulation risk assessment program, including the roadmap of required assessments across jurisdictions, a consistent and repeatable risk assessment methodology and framework, and the coordination of inputs, consultation, and approvals for each assessment

• Build and maintain systems and trackers to assess, operationalize, and report on relevant regulatory requirements across Anthropic's products and jurisdictions

• Partner with internal counsel, Safeguards, Policy, engineering, and operations teams to align internal practices with external commitments and legal obligations

• Maintain a controls inventory and the compliance documentation library for content regulation, ensuring documentation is drafted, reviewed by the right stakeholders, and kept current

• Conduct gap analysis when new or amended content regulations come into scope, and stand up the compliance readiness plan and workback for each

• Provide regular written program status reporting to stakeholders and leadership, proactively surfacing stalled or at-risk items with a proposed path to unblock

• Take on additional related work as the program evolves; job duties and responsibilities may change from time to time at Anthropic's discretion or as required by applicable law

Minimum qualifications

• Experience managing regulatory or compliance programs at a technology company or in a regulated industry

• Hands-on experience conducting or program-managing regulatory risk assessments, including coordinating inputs across multiple functions

• Demonstrated ability to build and maintain compliance program artifacts, including policies, risk assessment documentation, controls inventories, program trackers, and readiness plans

• A track record of executing cross-functionally, driving outcomes across legal, product, policy, and operations partners without direct authority

• Excellent written and verbal communication skills, including producing clear program documentation and status reporting for senior stakeholders

• Sound judgment and the ability to make decisions and move work forward with incomplete information in an evolving regulatory environment

Preferred qualifications

• 5+ years of relevant experience in regulatory program management or content moderation compliance

• Direct experience with online safety or content moderation regulation, such as the EU Digital Services Act, UK Online Safety Act, Australia Online Safety Act, or comparable regimes (strongly preferred)

• Experience in trust and safety, online safety, or regulatory compliance at a large consumer technology platform

• Prior experience in a Big 4 or other professional services firm advising on content regulation, online safety, or platform compliance engagements

• Experience designing risk assessment methodologies or compliance frameworks from first principles

• Experience with multi-jurisdictional compliance programs in a rapidly scaling environment

• Familiarity with how generative AI products intersect with content and online safety regulation

Role-specific policy: For this role, we expect staff to be able to work from our Dublin office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

About the role

As frontier AI regulation matures globally — with the EU AI Act, evolving US state and federal frameworks, the UK's framework, and emerging regimes across APAC — Anthropic needs a dedicated owner for the compliance program that translates these obligations into operational reality. We're hiring an experienced AI Compliance Officer to design, build, and run that program.

You'll sit within Anthropic's Integrity & Compliance function and partner closely with Regulatory Legal, Policy, Product, Security, Safeguards, and the Responsible Scaling team. You will own the systems, processes, controls, documentation, and cadences that make Anthropic's compliance with frontier AI regulation defensible to regulators, auditors, and our Board. This is a senior role with significant scope to shape how a leading AI lab approaches a brand-new and rapidly evolving area of regulation. You'll report to the Head of Integrity & Compliance.

Key responsibilities

• Own the design, build-out, and ongoing maintenance of Anthropic's compliance program for frontier AI regulation across the EU AI Act and other in-scope global regimes

• Serve as owner of compliance policies for AI governance regulation, and as an accountable reviewer of regulator-facing documentation

• Partner with Regulatory Legal on regulator engagement, regulatory strategy, and external communications; maintain the regulator engagement log and ensure coordinated responses

• Own the compliance controls framework, ensuring controls are appropriate, kept current, tested on a defined cadence, and mapped back to specific regulatory obligations

• Own specific second-line compliance controls directly

• Define the testing and monitoring program for AI governance controls, and lead audit and regulatory inspection readiness

• Recommend compliance readiness plans for new or amended regulations, in alignment with Regulatory Legal's gap analysis

• Present compliance program status, metrics, and material risks to leadership and the Board on a regular cadence; coordinate inputs from partner teams

• Own training content for AI regulatory obligations, partnering with Legal on sign-off where materials convey legal positions

• Build and lead a small team as the program scales

Minimum qualifications

• Experience building or running a compliance program in a regulated industry (e.g., technology, financial services or fintech, medical devices, data protection, or telecoms)

• Hands-on experience operationalizing a complex regulatory regime end-to-end, including translating legal requirements into controls, documentation, training, and reporting

• Demonstrated ability to work effectively in genuine ambiguity: novel regulation, evolving regulator expectations, and a fast-moving product environment

• Experience engaging directly with regulators and building trusted relationships across jurisdictions

• Strong written and verbal communication skills, with the ability to engage credibly with legal, technical, and executive audiences

• Experience presenting to a Board, Audit Committee, or equivalent governance body

Preferred qualifications

• 8+ years of experience in regulatory compliance, with meaningful time spent owning a program rather than supporting one

• Direct experience with the EU AI Act, NIST AI RMF, ISO/IEC 42001, SB 53, or comparable AI governance frameworks

• Experience standing up a second-line compliance function at a technology company

• Background in regulatory engagement, including drafting filings, responding to regulator inquiries, or supporting examinations

• Familiarity with how AI systems are developed, evaluated, and deployed, even from a non-technical background

• Relevant certifications such as CCEP, CIPP/E, or IAPP AIGP

• Genuine interest in getting AI governance right and helping build this program from the ground up

Role-specific policy: For this role, we expect staff to be able to work from our Dublin office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

About the role

As a Solutions Architect on the Startups Applied AI team at Anthropic, you will win the trust of founders and engineers by being an exceptional technical partner, helping startups successfully build on the Claude Developer Platform as they grow from early product to scale. You'll combine deep technical expertise with a builder-first mindset to help startups architect innovative LLM solutions, win technical evaluations, and get the most out of Claude.

Working closely with Account Executives and the broader Sales, Product, and Engineering teams, you'll guide startups from initial technical discovery through successful deployment and beyond. You'll leverage your expertise to help founders understand Claude's capabilities, develop evals, and design architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with Account Executives to deeply understand startup requirements, translate them into technical solutions, and serve as a trusted technical advisor throughout the Claude adoption journey from initial evaluation through deployment and expansion
• Win technical evaluations that demonstrate why Claude is the best foundation for what startups are building, helping them develop evaluation frameworks to measure Claude's performance for their specific use cases
• Build technical credibility with founders, founding engineers, and startup engineering teams by speaking their language, understanding their build patterns, and guiding technical architecture decisions
• Gather insights on how startups are building with Claude, identify emerging use cases and deployment patterns, and deliver feedback to Product and Engineering teams
• Travel to customer sites, startup-focused events, and industry conferences for workshops, technical deep dives, and relationship building

You may be a good fit if you have:

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, Forward Deployed Engineer, or technical founder who has done founder-led sales
• Experience working with startups or high-growth technology companies; you understand the velocity and constraints of early-stage companies
• Strong builder credibility through experience as a software engineer or technical founder; you speak the language of builders and have the presence to earn the trust of technical founders and startup engineering teams
• Deep technical proficiency with building and scaling AI products, a pulse on AI engineering best practices, and the ability to demonstrate why Claude is the best foundation
• Hands-on experience building and deploying LLM-powered applications in production, with expertise in context engineering, evaluation frameworks, and modern AI architectures
• Strong technical communication skills with the ability to translate complex AI concepts into actionable insights for founders and engineering teams
• Track record of selling technical products in competitive markets
• Comfortable with Python and familiarity with common LLM frameworks, tools, and integration patterns
• Passion for making powerful technology safe and societally beneficial

About the role

You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, and legal teams to ensure our products reach customers to support Anthropic's rapid growth while maintaining the financial discipline and risk management practices essential for a frontier AI company. You'll have the opportunity to build scalable processes from the ground up and directly impact some of our most strategic customer relationships.

Responsibilities:

• Financial Analysis: Conduct growth and margin analysis, discount impact assessment, and deal profitability modeling to support data-driven decision making

• Deal Structure Optimization: Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests

• Deal Review and Approval Management: Review and analyze enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications

• Cross-Functional Coordination: Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals

• Risk Assessment: Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders

• Policy Implementation: Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives

• Process Development: Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls

• Documentation and Reporting: Maintain comprehensive deal documentation and provide regular reporting on deal desk metrics, trends, and performance

You may be a good fit if you:

• Have 3+ years of experience in deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment

• Possess hands-on experience building sophisticated financial models, conducting pricing optimization, and structuring complex deals

• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments

• Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows

• Have experience with CRM systems, CPQ tools, and contract management platforms

• Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail

• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles

• Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking

• Experience with deal desk operations at companies with subscription and consumption-based business models

• Knowledge of enterprise software contract terms and industry-standard commercial practices

• Understanding of AI business models and the unique commercial considerations 

About the role

Anthropic is seeking a Regulatory Counsel to lead our legal work on online content regulation globally, and to interface with EU regulators on content regulation and AI regulation. Our international footprint covers some material regulatory regimes affecting Anthropic's business, including the EU AI Act, Digital Services Act, the UK Online Safety Act, and the rapidly evolving online-content regimes emerging across APAC and other international markets.

You will provide upfront regulatory-readiness counselling as new laws are developed and implemented, ongoing day-to-day advice once those laws are in force, and lead the non-contentious side of Anthropic's engagement with regulators. You will sit at the intersection of novel legal questions, fast-moving product development, and an unusually engaged regulatory environment, and will work cross-functionally with Legal, Compliance, Safeguards, Security, Product and Operations teams.

Key responsibilities

• Serve as Anthropic's global in-house regulatory counsel for online content regulation — including the DSA, the UK Online Safety Act, Australia's Online Safety Act, and emerging APAC and other international regimes — covering applicability analysis, readiness, day-to-day advice, and compliance-programme design and maintenance.
• Support the non-contentious side of Anthropic's regulatory engagement with European regulators on content regulation and AI regulations — including with the European AI Office, the European Commission, national AI competent authorities, Digital Services Coordinators, Ofcom, and their counterparts internationally — including notifications, structured dialogues, RFIs, transparency reporting, and codes-of-practice processes.
• Provide upfront regulatory-readiness counselling on emerging legislation: track legislative and supervisory developments across international markets, assess applicability and impact on Anthropic's business and products, identify implementation risks, and design compliance approaches well in advance of obligations taking effect
• Provide ongoing advice once laws are in force: counsel legal, compliance and business teams on day-to-day regulatory questions, translate complex requirements into practical guidance, and help build and maintain scalable compliance programmes
• Partner with Frontier AI Regulatory Counsel on EU AI Act engagement, translating Anthropic's frontier-AI compliance positions into regulator-facing submissions and bringing regulator expectations back into our substantive work
• Partner closely with Anthropic's Policy Legal team to support pre-legislative engagement, identify implementation challenges, and translate policy positions into legally-grounded regulatory submissions
• Work with colleagues across Legal and Compliance to design and operationalise governance, documentation, risk-management and reporting frameworks required by international content laws
• Coordinate with regional and global counterparts to ensure a consistent global regulatory posture while respecting jurisdiction-specific requirements

Minimum qualifications

• Qualification to practise law in at least one EU member state or in the UK, with good standing
• Substantive depth in international content regulation (DSA, UK Online Safety Act, or similar)
• Hands-on experience advising a technology business (in-house or at a leading law firm) on emerging regulatory regimes, including translating ambiguous or evolving rules into practical, defensible compliance approaches
• Direct experience engaging with regulators or supervisory bodies in a non-contentious capacity (e.g. the European AI Office, European Commission, national AI competent authorities, Digital Services Coordinators, Ofcom, or equivalent international supervisors)
• Strong understanding of how EU law-making and supervisory practice actually works, including delegated and implementing acts, guidelines, codes of practice, and the interplay between EU- and member-state-level enforcement
• Strong cross-functional collaboration skills and the ability to communicate complex legal concepts clearly to technical, policy, product and business audiences
• Willingness to travel internationally as needed to support regulatory engagement

Preferred qualifications

• 10–12 years of regulatory legal experience working at a frontier AI company, large online platform, or other high-growth technology business operating under DSA, OSA, EU AI Act or equivalent international regimes
• Experience contributing to industry codes of practice, regulator-led structured dialogues, or trade association engagement on AI or content regulation
• Familiarity with adjacent regimes that frequently intersect with content regulation internationally, e.g. privacy, copyright, product safety, and consumer protection
• A track record of building constructive long-term relationships with regulators
• Comfort with ambiguity and a track record of developing novel compliance approaches in areas without established precedent
• A passion for responsible AI development and for getting the balance right between innovation and appropriate safeguards

Role-specific policy: For this role, we expect all staff to be able to work from our Dublin office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

Role Summary

We are seeking a Procurement Business Partner to serve as Anthropic's procurement lead for all EMEA purchasing operations. This generalist role will own end-to-end procurement across EMEA markets with particular depth in Real Estate & Workplace and Professional Services categories. You will be the go-to procurement partner for EMEA business stakeholders, building procurement infrastructure and vendor relationships outside the US as Anthropic scales globally.

This role requires someone who can operate independently across time zones, navigate EMEA contracting complexities, and bring strategic sourcing rigour to a high-growth environment.

Key Responsibilities

International Procurement Operations

• Own end-to-end procurement operations for all EMEA purchasing, from intake and sourcing through negotiation, contracting, and ongoing vendor management
• Serve as the primary procurement point of contact for EMEA offices, ensuring consistent procurement practices and compliance across geographies
• Manage vendor onboarding, purchase requisitions, contract management, and spend analysis for EMEA spend
• Navigate EMEA contracting requirements including local regulatory compliance, currency considerations, tax implications, and cross-border vendor structures
• Champion Zip adoption and compliance for EMEA business partners; drive workflow improvements and self-service enablement
• Ensure PO hygiene, timely receipting, and clean metadata that supports invoice matching, reporting, and financial controls
• Support month-end close activities including accrual submissions and PO reconciliation for EMEA spend

Strategic Sourcing & Category Management

• Lead strategic sourcing initiatives across EMEA categories with particular focus on Real Estate & Workplace (office buildouts, facilities management, FF&E) and Professional Services (Big 4 advisory, audit, consulting, legal services)
• Develop and execute category strategies that balance cost optimisation, quality, and local market dynamics
• Conduct market intelligence and benchmarking across EMEA markets to inform sourcing decisions and ensure competitive pricing
• Lead complex vendor negotiations independently, structuring deals that account for local market conditions while protecting Anthropic's financial interests
• Build and maintain preferred-vendor frameworks for key EMEA categories, driving consolidation and leverage where appropriate
• Manage RFP processes for major EMEA engagements

Business Partnership & Cross-Functional Collaboration

• Serve as the embedded procurement partner to EMEA teams across Workplace, Finance, Legal, People, and other functions
• Partner with Legal, Security, TPRM, and Finance to ensure EMEA vendor engagements meet compliance and risk requirements across jurisdictions
• Translate complex sourcing and financial concepts for non-procurement stakeholders; build trust through responsiveness and results
• Proactively surface risks, savings opportunities, and vendor performance insights to business owners
• Collaborate with the US-based Procurement team to ensure alignment on global vendor strategies and procurement standards
• Develop procurement documentation, training materials, and best practice guides tailored to EMEA operations

Required Qualifications

• Experience: 7-10 years in procurement operations, strategic sourcing, or category management
• International Procurement: Demonstrated experience managing procurement across multiple geographies and navigating EMEA contracting, compliance, and vendor structures
• Category Depth: Hands-on experience in at least one of the following: Real Estate & Workplace procurement or Professional Services (Big 4 consulting, advisory, audit, legal)
• Systems Proficiency: Experience with Zip, NetSuite, Coupa, or similar procurement platforms
• Negotiation: Track record of independently leading complex vendor negotiations
• Data Analysis: Strong skills in Excel/Google Sheets; experience with basic SQL or BI tools (Looker, Tableau, Power BI) for vendor and spend analysis
• Communication: Excellent written and verbal communication skills; ability to work effectively across time zones and cultural contexts
• Risk & Compliance: Understanding of financial controls, vendor risk management, and procurement compliance requirements in EMEA contexts

Ideal Candidate Profile

• Generalist mindset with strategic sourcing depth; comfortable spanning multiple categories while going deep on key ones
• Business partner first, not a gatekeeper; enables speed while maintaining appropriate controls
• Self-starter who can build procurement infrastructure and processes in new markets without a complete playbook
• Comfortable operating independently across time zones with a distributed team
• High accountability, low ego; builds trust through follow-through and results
• Brings intellectual curiosity about how procurement enables a mission-driven AI company's global expansion
• Strong executive presence and ability to influence stakeholders at all levels

Nice to Have

• Experience in technology or AI/ML companies
• Background in EMEA or EMEA office buildout procurement
• Experience with Big 4 or major professional services firm engagement management
• Familiarity with cloud infrastructure procurement (AWS, GCP, Azure)
• Experience supporting month-end close processes (accruals, PO reconciliation)
• CPSM, CSCP, CIPS, or other relevant procurement certifications
• Experience at hyper-growth or high-growth technology companies

As the EMEA AE Lead, Beneficial Deployments at Anthropic, you'll build and lead a foundational sales team driving Claude adoption across mission-driven organisations in Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise and passion for social impact to secure strategic partnerships with nonprofits, foundations, INGOs, educational institutions, and social enterprises across the EMEA market.

This is a player-coach role requiring someone who can personally close complex deals while building a high-performing regional team. You'll operate with significant autonomy across time zones while maintaining tight alignment with global strategy. Our team and verticals are evolving rapidly—the ideal candidate thrives in ambiguity, is energised by building from scratch, and can flex across changing priorities as we learn what works.

The ideal candidate brings deep experience in the EMEA nonprofit or social impact technology landscape, established relationships with mission-driven institutions, and a proven track record of building teams that drive revenue and mission impact simultaneously.

Role Focus

This role will lead EMEA sales efforts across Beneficial Deployments verticals, which currently include:

• Nonprofits & Foundations: INGOs, charitable trusts, foundations, and social enterprises across Europe, Middle East, and Africa. Navigate federated organisational structures, EU/UK regulatory requirements, and diverse funding mechanisms.

• Education: Educational institutions, EdTech organisations, and learning-focused nonprofits working to expand access and improve outcomes.

• Emerging Markets: Partnerships in Africa and India with organisations driving social impact at scale.

Note: Verticals and priorities may evolve as the team learns and grows. We're looking for someone comfortable with a shifting remit who can help shape what this role becomes.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA mission-driven organisations. Navigate complex multi-stakeholder ecosystems to reach decision-makers, educate them about Claude, and help them succeed with Anthropic

• Build and lead a regional team supporting EMEA customers, both inbound and outbound. Establish team structure, hiring priorities, and operational processes for scaling—while rolling up your sleeves to close deals yourself

• Design and execute innovative sales strategies tailored to diverse EMEA contexts: nonprofit budget cycles and grant timelines, foundation giving patterns, and varying regulatory environments across jurisdictions

• Navigate complex stakeholder ecosystems including INGO executive teams, foundation programme officers, university leadership, trustees, executive directors, and IT departments to build consensus

• Develop and maintain relationships with key EMEA ecosystem players: nonprofit networks (Bond, NCVO, European Foundation Centre), education networks, and implementation partners

• Inform product roadmaps by gathering feedback from EMEA nonprofit and education users. Provide insights on regional requirements including data sovereignty, language support, and compliance needs

• Continuously refine the EMEA sales methodology by incorporating learnings into playbooks, templates, and best practices. Adapt global processes for regional contexts while contributing insights back to the global team

• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, AI ethics, and responsible deployment

• Partner effectively with SF-based teams across time zones, maintaining regular cadence with Elizabeth Kelly and cross-functional stakeholders while operating with significant regional autonomy

• Help shape team processes and culture as we scale from 1 to N

You May Be a Good Fit If You Have

• 8+ years of B2B sales experience in nonprofit technology, EdTech, or social impact sectors, preferably in EMEA SaaS or emerging technologies

• Track record of managing complex sales cycles within nonprofits, INGOs, foundations, or educational institutions, securing strategic deals by understanding both mission requirements and technical needs

• Experience building and scaling sales teams, with proven ability to recruit, develop, and retain top talent while operating across multiple time zones and cultural contexts

• Deep understanding of nonprofit or education sector operations, including INGO federated structures, European foundation giving, UK charity sector dynamics, and/or higher education procurement

• Demonstrated ability to navigate diverse stakeholder ecosystems including trustees, executive directors, programme officers, and procurement committees

• A scrappy mentality—comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission

• Strong understanding of GDPR and UK data protection, with ability to address customer concerns about AI ethics and responsible deployment

• Proven experience exceeding revenue targets while operating autonomously, managing an evolving pipeline across multiple market segments and time zones

• Excellent communication skills with ability to adapt style across cultural contexts

• Fluency in English required; proficiency in French valued given Francophone Africa coverage; additional European languages a plus

• A genuine passion for social impact and experience with or commitment to advancing mission-driven work through technology

Strong Candidates May Also Have

• Active involvement in the EMEA nonprofit or education community through board service, advisory roles, or sector leadership

• Existing relationships with major INGOs (Save the Children, Oxfam, IRC, MSF, CARE, World Vision), foundations, or educational institutions

• Familiarity with nonprofit data privacy requirements, AI ethics frameworks, and responsible technology deployment

• Track record of building strategic partnerships with foundations or philanthropic advisors

• Experience presenting at nonprofit conferences (Bond Conference, NCVO Conference, Skoll World Forum) or education forums

• Understanding of specific verticals: education technology, digital health, financial inclusion/economic mobility programmes

Logistics

Location: London. Must be able to travel within EMEA (up to 30%) and to SF headquarters quarterly.

Time Zone Coverage: Must maintain regular overlap with SF-based teams (typically 4-5 hours daily) while covering EMEA business hours.

Travel: Regular travel within EMEA for customer meetings, conferences, and team gatherings; quarterly travel to SF for alignment and planning.

About the role 

We are seeking a detail-oriented and skilled Payroll Specialist to join our growing Finance team in Dublin, Ireland. In this role, you will be central to managing and scaling our international payroll operations, ensuring accuracy, compliance, and timely delivery of payroll services to our employees across multiple countries. This role will report to our International Payroll Lead.

This role combines operational excellence with strategic thinking. The ideal candidate brings deep experience from a large multinational environment with proven expertise in managing complex, multi-country payroll operations and third-party vendor relationships.

Responsibilities: 

• Execute full-cycle payroll processing for international entities including Ireland, UK, Switzerland, France, Germany, Japan and South Korea

• Coordinate cross-functional inputs from HR, Benefits, and Finance to ensure accurate payroll processing

• Develop and maintain payroll calendars, checklists, and processing schedules across all jurisdictions

• Ensure payroll compliance with local statutory requirements across all jurisdictions, including tax filings, social security, and pension contributions

• Support expansion of payroll operations to new countries across EMEA and APAC

• Support Corporate Accounting with month-end payroll related accounting tasks

• Manage relationships with third-party payroll providers

• Respond to employee enquiries regarding international payroll matters in a timely and professional manner

• Resolve international payroll tax notices from various tax authorities

• Assist in preparing international payroll reports and analytics for management review

• Support international equity compensation processes and reporting

• Document and maintain standard operating procedures and compliance documentation

• Support payroll systems integration projects and process automation initiatives

You may be a good fit if you:

• Hold a bachelor's degree in Accounting, Finance, or related field

• Have 5-6+ years of experience in payroll operations, with at least 3 years in international payroll

• Are proficient in payroll processing for various compensation types (regular, off-cycle, severance, taxable benefits, and equity)

• Have strong knowledge of international payroll regulations and compliance requirements

• Are experienced with payroll journal entries, account reconciliations, and month-end close procedures

• Have experience working with Workday HRIS and global payroll providers

• Possess excellent attention to detail, ability to multitask and maintain accuracy under tight deadlines

• Are a strong communicator who can collaborate effectively across time zones and cultures

• Care about building infrastructure that supports a rapidly growing organization

• Have strong analytical and problem-solving skills

• Are proficient in Microsoft Excel and Google Sheets

Strong candidates may also:

• Have experience supporting rapid international expansion in technology or startup environments

• Possess knowledge of business traveler payroll tax requirements

• Have experience with payroll systems implementations

• Be familiar with Workday or other major HRIS platforms

Anthropic is seeking an exceptional Commercial Counsel to join our founding Commercial Legal team in EMEA! You'll serve as a strategic legal partner to our sales teams, supporting complex deal negotiations and commercial activities that fuel our expansion with leading EMEA companies and organizations across all market segments, from SMB to large enterprises. In this highly impactful role, you'll guide sophisticated technology transactions across diverse industries and client sizes while providing strategic counsel on the unique legal and regulatory considerations for responsible AI deployment throughout the EMEA region.

Responsibilities:

• Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in EMEA, including enterprise customer contracts 
• Partner closely with Sales and Go-to-Market teams to support deal velocity and provide practical legal guidance 
• Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, and process improvements 
• Identify and escalate legal risks appropriately while supporting business momentum 
• Stay current on legal developments affecting AI technologies
• Foster relationships with external stakeholders, including clients of all sizes, regulatory bodies, and industry partners across the EMEA region

You might be a good fit if you have:

• Law degree and qualification to practice law in a relevant EMEA jurisdiction
• At least 4 years of legal experience, ideally with exposure to commercial contracts, SaaS agreements, or technology transactions
• Clear communication skills and comfort translating legal concepts for non-lawyer audiences 
• A low-ego, collaborative approach to working with colleagues and external partners 
• Curiosity about AI technology, AI Policy, and commitment to responsible AI development 
• Experience navigating multi-stakeholder agreements involving technical and policy considerations
• Comfort in fast-paced environments with shifting priorities and tight deadlines 
• A "doer" attitude—willingness to roll up your sleeves and pitch in where needed

Strong candidates may have:

• In-house experience at leading technology companies with EMEA operations
• Previous experience with AI, machine learning, or other experimental technologies in commercial contexts
• Experience supporting sales teams across diverse client segments in deal negotiations 

Role-specific policy: For this role, we expect all staff to be able to work from our Dublin office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

About the Role

As an EMEA Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organisations across Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across programme delivery, fundraising, research, and operations.

This role requires deep understanding of the diverse nonprofit landscape across EMEA, including international development organisations (INGOs), humanitarian agencies, foundations, and charitable trusts. You'll navigate varying regulatory frameworks, data protection requirements (including GDPR), and cultural contexts while building relationships across multiple time zones and languages.

The ideal candidate will be an exceptional salesperson with experience selling into EMEA markets — and specifically into Spanish-speaking contexts — a passion for developing new market segments, and the ability to operate autonomously while partnering closely with SF-based teams. By driving deployment of Anthropic's emerging products in the EMEA nonprofit sector, you will help organisations amplify their social impact while advancing the ethical development of AI.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA nonprofit organisations, including INGOs, foundations, charitable trusts, and social enterprises. Own the full sales cycle from first outbound to launch, managing complex procurement processes across multiple jurisdictions
• Design and execute innovative sales strategies tailored to EMEA market dynamics, regulatory environments, and cultural contexts. Analyse market landscapes across UK, EU, and emerging markets to translate high-level plans into targeted sales activities
• Navigate complex stakeholder ecosystems including executive directors, trustees, programme officers, IT departments, and procurement committees across multiple geographies, building consensus in organisations with federated or matrix structures
• Serve as the regional expert on EMEA nonprofit market dynamics, regulatory requirements, and competitive landscape. Provide insights that strengthen our value proposition and inform product roadmaps for international deployments
• Build strategic relationships with EMEA nonprofit technology platforms, consultants, sector networks (e.g., Bond, NCVO, European Foundation Centre), and sector influencers to expand market reach
• Partner effectively with SF-based teams across time zones, contributing to global sales methodology development while adapting playbooks and best practices for EMEA markets
• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, processing locations, and privacy frameworks

You May Be a Good Fit If You Have

• 5+ years of experience prospecting and closing leads in EMEA markets, with particular focus on Spanish-speaking markets (Spain, Latin America where relevant to EMEA operations) and broader European market contexts
• Proven ability to manage complex, multi-country sales cycles and navigate varying procurement frameworks, budget cycles, and approval processes across EMEA
• Experience managing six-figure enterprise deal cycles
• Experience selling to organisations with federated structures, matrix decision-making, or multi-entity governance (e.g., international federations, umbrella organisations)
• Strong understanding of GDPR and data protection requirements, with ability to address customer concerns about AI, data processing, and privacy
• Demonstrated history of exceeding quota while operating autonomously across time zones with limited direct supervision
• Excellent communication skills with ability to adapt style across cultural contexts and present confidently to stakeholders from diverse backgrounds
• Fluency in English required; native or professional fluency in Spanish required. Proficiency in additional languages (French, Portuguese) a plus.
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Interest in or passion for social impact and mission-driven work

Strong Candidates May Also Have

• Experience selling to or working with EMEA nonprofit organisations, INGOs, foundations, or government/bilateral agencies (e.g., FCDO, GIZ, EU institutions)
• Understanding of international development funding mechanisms, including institutional donors, bilateral agencies, and European foundation giving
• Familiarity with nonprofit technology ecosystems popular in EMEA, including CRMs (Salesforce NPSP, Blackbaud, CiviCRM), and platforms like Raiser's Edge
• Active involvement in the EMEA nonprofit community through board service, volunteering, or prior employment
• Experience navigating complex procurement with major INGOs (e.g., Save the Children, Oxfam, MSF, IRC) or large UK charities
• Understanding of specific nonprofit verticals in EMEA contexts (humanitarian, development, environment, health, migration)
• Existing network within Spanish-speaking nonprofit, INGO, or social sector communities strongly preferred

Logistics

Location: London or Dublin preferred.

Travel: Up to 40% travel within EMEA for customer meetings and events; quarterly travel to SF headquarters expected.

Education: Bachelor's degree or equivalent experience.

Visa Sponsorship: We sponsor visas where possible and retain immigration support for successful candidates.

About the Role

We are seeking an experienced Senior Accounts Receivable Analyst to join our Finance team in Dublin, reporting directly to the International Revenue Accounting LEAD in Dublin with a dotted line to the Global Process Owner in the US. In this role, you will be responsible for the day-to-day collection’s activities for all EMEA-based customers, ensuring timely cash application and dispute resolution across the region. This role plays an important part in ensuring global consistency by following Anthropic’s global credit and collections policies and maintaining key KPIs in line with the rest of the organization. You will serve as a key cross-functional partner to Sales, Legal, and Customer Success teams, while driving process improvements to scale AR operations as Anthropic continues its rapid growth.

Responsibilities:

Collections & Cash Application

• Manage end-to-end collections for EMEA customers, proactively contacting accounts to ensure timely payment in accordance with agreed terms.

• Monitor aging reports daily, prioritize outreach based on balance, risk, and strategic importance, and maintain DSO targets for the EMEA portfolio.

• Ensure accurate and timely cash application, investigating and resolving unapplied or misapplied payments.

• Prepare and distribute customer account statements and payment reminders on a regular cadence.

Dispute Management

• Investigate and resolve billing disputes, short payments, and customer queries in a timely and professional manner.

• Collaborate with Sales, Customer Success, and Legal to resolve complex disputes, including contract interpretation issues and pricing discrepancies.

• Track dispute trends and root causes, providing insights and recommendations to reduce future occurrences.

• Maintain detailed records of all dispute activity and resolutions for audit and reporting purposes.

Cross-Functional Partnership

• Serve as the primary AR point of contact for EMEA Sales and Customer Success teams, providing account-level insights and supporting deal structuring with payment terms guidance to the Credit and Deal Desk teams.

• Partner with Legal on contract terms impacting receivables, including payment clauses, late-payment provisions, and currency considerations.

• Collaborate with Revenue Accounting and FP&A on cash forecasting, revenue recognition support, and month-end close activities.

• Support external audit requirements by preparing AR-related schedules and responding to auditor inquiries.

Global Consistency & Compliance

• Adhere to and champion Anthropic’s global credit and collections policies, ensuring EMEA operations are fully aligned with worldwide standards and procedures.

• Maintain key AR performance KPIs (DSO, aging buckets, collections rates, dispute resolution time, etc.) in line with global benchmarks and targets.

• Participate in regular global AR reviews with the US-based team, providing EMEA performance updates and aligning on policy changes or process enhancements.

• Ensure consistent application of payment terms, escalation protocols, and customer communication standards across all EMEA markets in accordance with global guidelines as well as local practices.

• Partner with the Global Process Owner on the rollout or modification of policies, tools, and initiatives for EMEA for adoption and effectiveness monitoring.

Process Improvement & Systems

• Identify opportunities to automate and streamline AR workflows, including collections outreach, cash application, and reporting.

• Contribute to the evaluation, implementation, and optimization of AR tools and technologies (e.g., ERP systems, collections platforms, dunning automation).

• Maintain AR Policies, procedures & SOX-Compliant controls for the EMEA region, aligned with global standards.

• Manage and update dashboards and reporting to provide visibility into EMEA AR performance, including DSO, aging, and collections effectiveness metrics.

You may be a good fit if you have:

• 7–10 years of progressive experience in accounts receivable or order-to-cash operations, preferably within a high-growth technology or SaaS company.

• Deep expertise in B2B collections across multiple European jurisdictions, with strong knowledge of local payment practices, regulations, and cultural nuances.

• Proficiency with ERP, Billing & Collections systems (e.g., NetSuite, Stripe, Workday, Zuora, Tesorio, HighRadius) and advanced to expert level Excel/Google Sheets skills.

• Strong understanding of IFRS revenue recognition standards and their impact on AR processes.

• Understanding of expected credit loss methodologies (IFRS 9 and CECL) and their application to accounts receivable, including the ability to support reserve calculations and provide data inputs for loss modelling.

• Excellent communication and negotiation skills, with the ability to engage diplomatically with customers at all levels.

• Demonstrated ability to operate within a global framework, adhering to centralized policies and KPI targets while adapting execution to local market requirements.

• Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Strong candidates may have:

• Professional qualification (ACA, ACCA, CIMA) or equivalent certification.

• Familiarity with Salesforce CRM and its integration with billing/AR systems.

• Experience operating across multiple currencies and managing FX-related AR complexities.

• Prior experience building AR processes from the ground up in a scaling organization.

• Fluency in one or more additional European languages is a strong plus.

As the EMEA AE Lead, Beneficial Deployments at Anthropic, you'll build and lead a foundational sales team driving Claude adoption across mission-driven organisations in Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise and passion for social impact to secure strategic partnerships with nonprofits, foundations, INGOs, educational institutions, and social enterprises across the EMEA market.

This is a player-coach role requiring someone who can personally close complex deals while building a high-performing regional team. You'll operate with significant autonomy across time zones while maintaining tight alignment with global strategy. Our team and verticals are evolving rapidly—the ideal candidate thrives in ambiguity, is energised by building from scratch, and can flex across changing priorities as we learn what works.

The ideal candidate brings deep experience in the EMEA nonprofit or social impact technology landscape, established relationships with mission-driven institutions, and a proven track record of building teams that drive revenue and mission impact simultaneously.

Role Focus

This role will lead EMEA sales efforts across Beneficial Deployments verticals, which currently include:

• Nonprofits & Foundations: INGOs, charitable trusts, foundations, and social enterprises across Europe, Middle East, and Africa. Navigate federated organisational structures, EU/UK regulatory requirements, and diverse funding mechanisms.

• Education: Educational institutions, EdTech organisations, and learning-focused nonprofits working to expand access and improve outcomes.

• Emerging Markets: Partnerships in Africa and India with organisations driving social impact at scale.

Note: Verticals and priorities may evolve as the team learns and grows. We're looking for someone comfortable with a shifting remit who can help shape what this role becomes.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA mission-driven organisations. Navigate complex multi-stakeholder ecosystems to reach decision-makers, educate them about Claude, and help them succeed with Anthropic

• Build and lead a regional team supporting EMEA customers, both inbound and outbound. Establish team structure, hiring priorities, and operational processes for scaling—while rolling up your sleeves to close deals yourself

• Design and execute innovative sales strategies tailored to diverse EMEA contexts: nonprofit budget cycles and grant timelines, foundation giving patterns, and varying regulatory environments across jurisdictions

• Navigate complex stakeholder ecosystems including INGO executive teams, foundation programme officers, university leadership, trustees, executive directors, and IT departments to build consensus

• Develop and maintain relationships with key EMEA ecosystem players: nonprofit networks (Bond, NCVO, European Foundation Centre), education networks, and implementation partners

• Inform product roadmaps by gathering feedback from EMEA nonprofit and education users. Provide insights on regional requirements including data sovereignty, language support, and compliance needs

• Continuously refine the EMEA sales methodology by incorporating learnings into playbooks, templates, and best practices. Adapt global processes for regional contexts while contributing insights back to the global team

• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, AI ethics, and responsible deployment

• Partner effectively with SF-based teams across time zones, maintaining regular cadence with Elizabeth Kelly and cross-functional stakeholders while operating with significant regional autonomy

• Help shape team processes and culture as we scale from 1 to N

You May Be a Good Fit If You Have

• 8+ years of B2B sales experience in nonprofit technology, EdTech, or social impact sectors, preferably in EMEA SaaS or emerging technologies

• Track record of managing complex sales cycles within nonprofits, INGOs, foundations, or educational institutions, securing strategic deals by understanding both mission requirements and technical needs

• Experience building and scaling sales teams, with proven ability to recruit, develop, and retain top talent while operating across multiple time zones and cultural contexts

• Deep understanding of nonprofit or education sector operations, including INGO federated structures, European foundation giving, UK charity sector dynamics, and/or higher education procurement

• Demonstrated ability to navigate diverse stakeholder ecosystems including trustees, executive directors, programme officers, and procurement committees

• A scrappy mentality—comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission

• Strong understanding of GDPR and UK data protection, with ability to address customer concerns about AI ethics and responsible deployment

• Proven experience exceeding revenue targets while operating autonomously, managing an evolving pipeline across multiple market segments and time zones

• Excellent communication skills with ability to adapt style across cultural contexts

• Fluency in English required; proficiency in French valued given Francophone Africa coverage; additional European languages a plus

• A genuine passion for social impact and experience with or commitment to advancing mission-driven work through technology

Strong Candidates May Also Have

• Active involvement in the EMEA nonprofit or education community through board service, advisory roles, or sector leadership

• Existing relationships with major INGOs (Save the Children, Oxfam, IRC, MSF, CARE, World Vision), foundations, or educational institutions

• Familiarity with nonprofit data privacy requirements, AI ethics frameworks, and responsible technology deployment

• Track record of building strategic partnerships with foundations or philanthropic advisors

• Experience presenting at nonprofit conferences (Bond Conference, NCVO Conference, Skoll World Forum) or education forums

• Understanding of specific verticals: education technology, digital health, financial inclusion/economic mobility programmes

Logistics

Location: London. Must be able to travel within EMEA (up to 30%) and to SF headquarters quarterly.

Time Zone Coverage: Must maintain regular overlap with SF-based teams (typically 4-5 hours daily) while covering EMEA business hours.

Travel: Regular travel within EMEA for customer meetings, conferences, and team gatherings; quarterly travel to SF for alignment and planning.

About the Role

As an EMEA Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organisations across Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across programme delivery, fundraising, research, and operations.

This role requires deep understanding of the diverse nonprofit landscape across EMEA, including international development organisations (INGOs), humanitarian agencies, foundations, and charitable trusts. You'll navigate varying regulatory frameworks, data protection requirements (including GDPR), and cultural contexts while building relationships across multiple time zones and languages.

The ideal candidate will be an exceptional salesperson with experience selling into EMEA markets — and specifically into French-speaking contexts — a passion for developing new market segments, and the ability to operate autonomously while partnering closely with SF-based teams. By driving deployment of Anthropic's emerging products in the EMEA nonprofit sector, you will help organisations amplify their social impact while advancing the ethical development of AI.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA nonprofit organisations, including INGOs, foundations, charitable trusts, and social enterprises. Own the full sales cycle from first outbound to launch, managing complex procurement processes across multiple jurisdictions
• Design and execute innovative sales strategies tailored to EMEA market dynamics, regulatory environments, and cultural contexts. Analyse market landscapes across UK, EU, and emerging markets to translate high-level plans into targeted sales activities
• Navigate complex stakeholder ecosystems including executive directors, trustees, programme officers, IT departments, and procurement committees across multiple geographies, building consensus in organisations with federated or matrix structures
• Serve as the regional expert on EMEA nonprofit market dynamics, regulatory requirements, and competitive landscape. Provide insights that strengthen our value proposition and inform product roadmaps for international deployments
• Build strategic relationships with EMEA nonprofit technology platforms, consultants, sector networks (e.g., Bond, NCVO, European Foundation Centre), and sector influencers to expand market reach
• Partner effectively with SF-based teams across time zones, contributing to global sales methodology development while adapting playbooks and best practices for EMEA markets
• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, processing locations, and privacy frameworks

You May Be a Good Fit If You Have

• 5+ years of experience prospecting and closing leads in EMEA markets, with particular focus on Francophone markets (France, Belgium, Switzerland, and Francophone Africa — Senegal, DRC, Côte d'Ivoire, and others) and broader European market contexts
• Proven ability to manage complex, multi-country sales cycles and navigate varying procurement frameworks, budget cycles, and approval processes across EMEA
• Experience managing six-figure enterprise deal cycles
• Experience selling to organisations with federated structures, matrix decision-making, or multi-entity governance (e.g., international federations, umbrella organisations)
• Strong understanding of GDPR and data protection requirements, with ability to address customer concerns about AI, data processing, and privacy
• Demonstrated history of exceeding quota while operating autonomously across time zones with limited direct supervision
• Excellent communication skills with ability to adapt style across cultural contexts and present confidently to stakeholders from diverse backgrounds
• Fluency in English required; native or professional fluency in French required. Proficiency in additional languages (Spanish, Arabic) a plus.
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Interest in or passion for social impact and mission-driven work

Strong Candidates May Also Have

• Experience selling to or working with EMEA nonprofit organisations, INGOs, foundations, or government/bilateral agencies (e.g., FCDO, GIZ, EU institutions)
• Understanding of international development funding mechanisms, including institutional donors, bilateral agencies, and European foundation giving
• Familiarity with nonprofit technology ecosystems popular in EMEA, including CRMs (Salesforce NPSP, Blackbaud, CiviCRM), and platforms like Raiser's Edge
• Active involvement in the EMEA nonprofit community through board service, volunteering, or prior employment
• Experience navigating complex procurement with major INGOs (e.g., Save the Children, Oxfam, MSF, IRC) or large UK charities
• Understanding of specific nonprofit verticals in EMEA contexts (humanitarian, development, environment, health, migration)
• Existing network within Francophone nonprofit, INGO, or social sector communities strongly preferred

Logistics

Location: London or Dublin preferred. 

Travel: Up to 40% travel within EMEA for customer meetings and events; quarterly travel to SF headquarters expected.

Education: Bachelor's degree or equivalent experience.

Visa Sponsorship: We sponsor visas where possible and retain immigration support for successful candidates.

About the Role

As an EMEA Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organisations across Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across programme delivery, fundraising, research, and operations.

This role requires deep understanding of the diverse nonprofit landscape across EMEA, including international development organisations (INGOs), humanitarian agencies, foundations, and charitable trusts. You'll navigate varying regulatory frameworks, data protection requirements (including GDPR), and cultural contexts while building relationships across multiple time zones and languages.

The ideal candidate will be an exceptional salesperson with experience selling into EMEA markets — and specifically into French-speaking contexts — a passion for developing new market segments, and the ability to operate autonomously while partnering closely with SF-based teams. By driving deployment of Anthropic's emerging products in the EMEA nonprofit sector, you will help organisations amplify their social impact while advancing the ethical development of AI.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA nonprofit organisations, including INGOs, foundations, charitable trusts, and social enterprises. Own the full sales cycle from first outbound to launch, managing complex procurement processes across multiple jurisdictions
• Design and execute innovative sales strategies tailored to EMEA market dynamics, regulatory environments, and cultural contexts. Analyse market landscapes across UK, EU, and emerging markets to translate high-level plans into targeted sales activities
• Navigate complex stakeholder ecosystems including executive directors, trustees, programme officers, IT departments, and procurement committees across multiple geographies, building consensus in organisations with federated or matrix structures
• Serve as the regional expert on EMEA nonprofit market dynamics, regulatory requirements, and competitive landscape. Provide insights that strengthen our value proposition and inform product roadmaps for international deployments
• Build strategic relationships with EMEA nonprofit technology platforms, consultants, sector networks (e.g., Bond, NCVO, European Foundation Centre), and sector influencers to expand market reach
• Partner effectively with SF-based teams across time zones, contributing to global sales methodology development while adapting playbooks and best practices for EMEA markets
• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, processing locations, and privacy frameworks

You May Be a Good Fit If You Have

• 5+ years of experience prospecting and closing leads in EMEA markets, with particular focus on Francophone markets (France, Belgium, Switzerland, and Francophone Africa — Senegal, DRC, Côte d'Ivoire, and others) and broader European market contexts
• Proven ability to manage complex, multi-country sales cycles and navigate varying procurement frameworks, budget cycles, and approval processes across EMEA
• Experience managing six-figure enterprise deal cycles
• Experience selling to organisations with federated structures, matrix decision-making, or multi-entity governance (e.g., international federations, umbrella organisations)
• Strong understanding of GDPR and data protection requirements, with ability to address customer concerns about AI, data processing, and privacy
• Demonstrated history of exceeding quota while operating autonomously across time zones with limited direct supervision
• Excellent communication skills with ability to adapt style across cultural contexts and present confidently to stakeholders from diverse backgrounds
• Fluency in English required; native or professional fluency in French required. Proficiency in additional languages (Spanish, Arabic) a plus.
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Interest in or passion for social impact and mission-driven work

Strong Candidates May Also Have

• Experience selling to or working with EMEA nonprofit organisations, INGOs, foundations, or government/bilateral agencies (e.g., FCDO, GIZ, EU institutions)
• Understanding of international development funding mechanisms, including institutional donors, bilateral agencies, and European foundation giving
• Familiarity with nonprofit technology ecosystems popular in EMEA, including CRMs (Salesforce NPSP, Blackbaud, CiviCRM), and platforms like Raiser's Edge
• Active involvement in the EMEA nonprofit community through board service, volunteering, or prior employment
• Experience navigating complex procurement with major INGOs (e.g., Save the Children, Oxfam, MSF, IRC) or large UK charities
• Understanding of specific nonprofit verticals in EMEA contexts (humanitarian, development, environment, health, migration)
• Existing network within Francophone nonprofit, INGO, or social sector communities strongly preferred

Logistics

Location: London or Dublin preferred. 

Travel: Up to 40% travel within EMEA for customer meetings and events; quarterly travel to SF headquarters expected.

Education: Bachelor's degree or equivalent experience.

Visa Sponsorship: We sponsor visas where possible and retain immigration support for successful candidates.

About the role:

Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments.  We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators.

The team has a dual mandate: maximizing compute efficiency to serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms.

As a Staff Software Engineer on our Inference team, you will work end to end, identifying and addressing key infrastructure blockers to serve Claude to millions of users while enabling breakthrough AI research. Strong candidates should have familiarity with performance optimization, distributed systems, large-scale service orchestration, and intelligent request routing. Familiarity with LLM inference optimization, batching strategies, and multi-accelerator deployments is highly encouraged but not strictly necessary.

Strong candidates may also have experience with:

• High-performance, large-scale distributed systems

• Implementing and deploying machine learning systems at scale

• Load balancing, request routing, or traffic management systems

• LLM inference optimization, batching, and caching strategies

• Kubernetes and cloud infrastructure (AWS, GCP)

• Python or Rust

You may be a good fit if you:

• Have significant software engineering experience, particularly with distributed systems

• Are results-oriented, with a bias towards flexibility and impact

• Pick up slack, even if it goes outside your job description

• Want to learn more about machine learning systems and infrastructure

• Thrive in environments where technical excellence directly drives both business results and research breakthroughs

• Care about the societal impacts of your work

Representative projects across the org:

• Designing intelligent routing algorithms that optimize request distribution across thousands of accelerators

• Autoscaling our compute fleet to dynamically match supply with demand across production, research, and experimental workloads

• Building production-grade deployment pipelines for releasing new models to millions of users

• Integrating new AI accelerator platforms to maintain our hardware-agnostic competitive advantage

• Contributing to new inference features (e.g., structured sampling, prompt caching)

• Supporting inference for new model architectures

• Analyzing observability data to tune performance based on real-world production workloads

• Managing multi-region deployments and geographic routing for global customers

   

Deadline to apply: None. Applications will be reviewed on a rolling basis.

About the Role

As an EMEA Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organisations across Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across programme delivery, fundraising, research, and operations.

This role requires deep understanding of the diverse nonprofit landscape across EMEA, including international development organisations (INGOs), humanitarian agencies, foundations, and charitable trusts. You'll navigate varying regulatory frameworks, data protection requirements (including GDPR), and cultural contexts while building relationships across multiple time zones and languages.

The ideal candidate will be an exceptional salesperson with experience selling into EMEA markets — and specifically into Portuguese-speaking contexts — a passion for developing new market segments, and the ability to operate autonomously while partnering closely with SF-based teams. By driving deployment of Anthropic's emerging products in the EMEA nonprofit sector, you will help organisations amplify their social impact while advancing the ethical development of AI.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA nonprofit organisations, including INGOs, foundations, charitable trusts, and social enterprises. Own the full sales cycle from first outbound to launch, managing complex procurement processes across multiple jurisdictions
• Design and execute innovative sales strategies tailored to EMEA market dynamics, regulatory environments, and cultural contexts. Analyse market landscapes across UK, EU, and emerging markets to translate high-level plans into targeted sales activities
• Navigate complex stakeholder ecosystems including executive directors, trustees, programme officers, IT departments, and procurement committees across multiple geographies, building consensus in organisations with federated or matrix structures
• Serve as the regional expert on EMEA nonprofit market dynamics, regulatory requirements, and competitive landscape. Provide insights that strengthen our value proposition and inform product roadmaps for international deployments
• Build strategic relationships with EMEA nonprofit technology platforms, consultants, sector networks (e.g., Bond, NCVO, European Foundation Centre), and sector influencers to expand market reach
• Partner effectively with SF-based teams across time zones, contributing to global sales methodology development while adapting playbooks and best practices for EMEA markets
• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, processing locations, and privacy frameworks

You May Be a Good Fit If You Have

• 5+ years of experience prospecting and closing leads in EMEA markets, with particular focus on Portuguese-speaking markets (Portugal, Lusophone Africa — Angola, Mozambique, Cape Verde) and broader European market contexts
• Proven ability to manage complex, multi-country sales cycles and navigate varying procurement frameworks, budget cycles, and approval processes across EMEA
• Experience managing six-figure enterprise deal cycles
• Experience selling to organisations with federated structures, matrix decision-making, or multi-entity governance (e.g., international federations, umbrella organisations)
• Strong understanding of GDPR and data protection requirements, with ability to address customer concerns about AI, data processing, and privacy
• Demonstrated history of exceeding quota while operating autonomously across time zones with limited direct supervision
• Excellent communication skills with ability to adapt style across cultural contexts and present confidently to stakeholders from diverse backgrounds
• Fluency in English required; native or professional fluency in Portuguese (European or Brazilian) required. Proficiency in additional languages (Spanish, French) a plus.
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Interest in or passion for social impact and mission-driven work

Strong Candidates May Also Have

• Experience selling to or working with EMEA nonprofit organisations, INGOs, foundations, or government/bilateral agencies (e.g., FCDO, GIZ, EU institutions)
• Understanding of international development funding mechanisms, including institutional donors, bilateral agencies, and European foundation giving
• Familiarity with nonprofit technology ecosystems popular in EMEA, including CRMs (Salesforce NPSP, Blackbaud, CiviCRM), and platforms like Raiser's Edge
• Active involvement in the EMEA nonprofit community through board service, volunteering, or prior employment
• Experience navigating complex procurement with major INGOs (e.g., Save the Children, Oxfam, MSF, IRC) or large UK charities
• Understanding of specific nonprofit verticals in EMEA contexts (humanitarian, development, environment, health, migration)
• Existing network within Lusophone nonprofit, INGO, or social sector communities strongly preferred

Logistics

Location: London preferred. Remote within UK/EU considered for exceptional candidates.

Travel: Up to 40% travel within EMEA for customer meetings and events; quarterly travel to SF headquarters expected.

Time Zone Coverage: Must be able to maintain regular overlap with SF-based teams (typically 4–5 hours daily).

Education: Bachelor's degree or equivalent experience.

Visa Sponsorship: We sponsor visas where possible and retain immigration support for successful candidates.

About the Role

As an EMEA Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organisations across Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across programme delivery, fundraising, research, and operations.

This role requires deep understanding of the diverse nonprofit landscape across EMEA, including international development organisations (INGOs), humanitarian agencies, foundations, and charitable trusts. You'll navigate varying regulatory frameworks, data protection requirements (including GDPR), and cultural contexts while building relationships across multiple time zones and languages.

The ideal candidate will be an exceptional salesperson with experience selling into EMEA markets — and specifically into Spanish-speaking contexts — a passion for developing new market segments, and the ability to operate autonomously while partnering closely with SF-based teams. By driving deployment of Anthropic's emerging products in the EMEA nonprofit sector, you will help organisations amplify their social impact while advancing the ethical development of AI.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA nonprofit organisations, including INGOs, foundations, charitable trusts, and social enterprises. Own the full sales cycle from first outbound to launch, managing complex procurement processes across multiple jurisdictions
• Design and execute innovative sales strategies tailored to EMEA market dynamics, regulatory environments, and cultural contexts. Analyse market landscapes across UK, EU, and emerging markets to translate high-level plans into targeted sales activities
• Navigate complex stakeholder ecosystems including executive directors, trustees, programme officers, IT departments, and procurement committees across multiple geographies, building consensus in organisations with federated or matrix structures
• Serve as the regional expert on EMEA nonprofit market dynamics, regulatory requirements, and competitive landscape. Provide insights that strengthen our value proposition and inform product roadmaps for international deployments
• Build strategic relationships with EMEA nonprofit technology platforms, consultants, sector networks (e.g., Bond, NCVO, European Foundation Centre), and sector influencers to expand market reach
• Partner effectively with SF-based teams across time zones, contributing to global sales methodology development while adapting playbooks and best practices for EMEA markets
• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, processing locations, and privacy frameworks

You May Be a Good Fit If You Have

• 5+ years of experience prospecting and closing leads in EMEA markets, with particular focus on Spanish-speaking markets (Spain, Latin America where relevant to EMEA operations) and broader European market contexts
• Proven ability to manage complex, multi-country sales cycles and navigate varying procurement frameworks, budget cycles, and approval processes across EMEA
• Experience managing six-figure enterprise deal cycles
• Experience selling to organisations with federated structures, matrix decision-making, or multi-entity governance (e.g., international federations, umbrella organisations)
• Strong understanding of GDPR and data protection requirements, with ability to address customer concerns about AI, data processing, and privacy
• Demonstrated history of exceeding quota while operating autonomously across time zones with limited direct supervision
• Excellent communication skills with ability to adapt style across cultural contexts and present confidently to stakeholders from diverse backgrounds
• Fluency in English required; native or professional fluency in Spanish required. Proficiency in additional languages (French, Portuguese) a plus.
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Interest in or passion for social impact and mission-driven work

Strong Candidates May Also Have

• Experience selling to or working with EMEA nonprofit organisations, INGOs, foundations, or government/bilateral agencies (e.g., FCDO, GIZ, EU institutions)
• Understanding of international development funding mechanisms, including institutional donors, bilateral agencies, and European foundation giving
• Familiarity with nonprofit technology ecosystems popular in EMEA, including CRMs (Salesforce NPSP, Blackbaud, CiviCRM), and platforms like Raiser's Edge
• Active involvement in the EMEA nonprofit community through board service, volunteering, or prior employment
• Experience navigating complex procurement with major INGOs (e.g., Save the Children, Oxfam, MSF, IRC) or large UK charities
• Understanding of specific nonprofit verticals in EMEA contexts (humanitarian, development, environment, health, migration)
• Existing network within Spanish-speaking nonprofit, INGO, or social sector communities strongly preferred

Logistics

Location: London or Dublin preferred.

Travel: Up to 40% travel within EMEA for customer meetings and events; quarterly travel to SF headquarters expected.

Education: Bachelor's degree or equivalent experience.

Visa Sponsorship: We sponsor visas where possible and retain immigration support for successful candidates.

About the role 

We're seeking an experienced Order Management professional to join our International Revenue Accounting Team. In this pivotal role, you'll spearhead the development and scaling of our International order management processes while solving complex, cross-functional challenges. You'll collaborate across the organization to drive critical financial infrastructure improvements. If you're passionate about making a significant impact at an innovative company at the forefront of AI development, join us in our mission to build cutting-edge, safe AI systems.

Responsibilities:

Core Operations & Financial Management

●      Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness

●      Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures

●      Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications

●      Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics

●      Develop and track operational metrics to support strategic decision-making

●      Support global business operations and international customer requirements

Strategic Partnerships & Collaboration

●      Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections

●      Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems

Process & System Optimization

●      Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience

●      Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions

●      Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration

Compliance, Controls & Documentation

●      Establish and maintain robust controls and segregation of duties within order management and billing operations

●      Support audit requirements by preparing documentation and addressing inquiries

●      Develop and maintain documentation for team processes and procedures

You may be a good fit if you have:

●      Bachelor's degree in Accounting, Finance, or related field

●      7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 5+ years in a reviewer role

●      Working knowledge of ASC 606 revenue recognition principles.

●      Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products

●      Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora)

●      Proven track record leading large-scale strategic initiatives end-to-end, in high growth technology environments

●      Outstanding communication and interpersonal skills

●      Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority

Strong candidates may also have:

●      Professional accounting qualification (ACA, ACCA, CIMA or equivalent)

●      Exceptional organizational skills with meticulous attention to detail

●      Proactive problem-solver who can identify opportunities for process optimization

●      Adaptability to thrive in fast-paced, ambiguous environments

●      Data-driven approach to business process development; SQL and database experience a plus

●      Experience with third-party marketplace integrations (AWS, GCP, Azure)

●      Proven ability to provide guidance, mentorship, and project leadership to team members and contractors

Role Overview

As a Sales Development Manager for EMEA at Anthropic, you will lead and scale our business development function across Europe, the Middle East, and Africa. You will build and manage a team of 6-8 BDRs primarily in Dublin. This role requires exceptional agility, cultural fluency across diverse European markets, and the ability to develop segment-specific strategies while navigating complex regulatory environments and regional nuances. You will be instrumental in establishing Anthropic's regional presence and building the foundation for long-term growth in EMEA.

Key Responsibilities

• Build, lead, and scale a team of 6-8 BDRs across EMEA markets including SEU, NEU, and DACH. 

• Develop and execute region-specific prospecting strategies that account for local market dynamics, cultural nuances, and competitive landscapes across diverse European markets

• Support all sales segments (Startups, Commercial, Enterprise) with agility to shift resources based on regional opportunities

• Partner with regional AEs and sales leadership to align pipeline generation with territory plans and revenue targets

• Establish KPIs and tracking mechanisms that account for regional differences while maintaining global consistency

• Create localized training programs and enablement materials that resonate with diverse European business cultures

• Build and maintain relationships with regional marketing teams to optimize lead quality and campaign effectiveness

• Own regional Pipeline Reviews with sales leadership covering market-specific insights and growth opportunities

• Navigate complex hiring and employment regulations across multiple European countries, partnering with HR and Legal

• Coach and develop BDRs on region-specific prospecting techniques and career progression

Qualifications

• 3-6 years of experience managing sales development or inside sales teams in EMEA

• Proven track record of growing and scaling teams across multiple European countries/offices

• Experience managing distributed teams across different time zones and cultures within EMEA

• Strong understanding of business practices, sales cycles, and decision-making processes in key EMEA markets 

• Experience adapting global sales processes for European markets while maintaining consistency

• Deep understanding of GDPR, EU AI Act, and other European regulatory requirements affecting enterprise sales

• Strong analytical skills with ability to identify and act on regional market opportunities

• Experience with Salesforce and sales technology stack

• Excellent communication skills with ability to operate effectively across European cultures

• Bachelor's degree or equivalent work experience

Preferred Experience

• Experience at US-headquartered technology companies expanding in EMEA

• Background in AI/ML, cloud infrastructure, or developer platforms

• Track record of building BDR/SDR functions from scratch in new European markets

• Experience managing both velocity (Startup/Commercial) and strategic (Enterprise) sales motions

• Fluency in German, French, Spanish or other major European languages

• Network of talent for BDR hiring across EMEA markets

About the role

As a Manager on the Startups team at Anthropic, you'll lead a team of 5-10 Growth Account Executives responsible for driving expansion and retention across our fastest-growing startup customers. You'll build and develop a high-performing team while establishing the frameworks, processes, and best practices that enable them to help customers harness the transformative potential of safe, frontier AI. In this role, you'll be responsible for growing team revenue, driving optimal commercial outcomes, and ensuring Anthropic is building long-term partnerships with the world’s fastest growing AI native startups.

Responsibilities:

• Lead, coach, and develop a team of 5-10 Startup Growth AEs, providing regular feedback and guidance to drive both individual and team performance
• Own team revenue targets, developing strategies to accelerate growth
• Build scalable frameworks and processes for deal negotiations, account planning, quarterly business reviews, and customer health monitoring
• Partner with Product, Marketing, and other GTM teams to identify and execute on strategic growth opportunities across the startup portfolio
• Regularly review customer health metrics and collaborate with team members to develop action plans for at-risk accounts
• Mentor team members in developing consultative sales skills, negotiation best practices, and technical understanding of AI applications
• Drive operational excellence through pipeline management, forecasting accuracy, and team productivity metrics
• Participate in strategic customer conversations and support Growth AEs in complex negotiations

You may be a good fit if you have:

• 10+ years of experience in enterprise software sales or account management, with 3+ years leading sales teams
• Proven track record of consistently exceeding team revenue targets and developing high-performing account executives
• Strong understanding of the startup ecosystem and experience working with high-growth technology companies
• Deep expertise in strategic account planning and scaling account management processes in a fast-paced environment
• Strong analytical and problem-solving skills with a data-driven approach to decision making
• Excellence in cross-functional collaboration and stakeholder management
• Background in technical product sales, particularly in areas like APIs, infrastructure, or ML/AI solutions
• Demonstrated ability to coach and develop talent while maintaining high performance standards

About the Role

As an EMEA Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organisations across Europe, the Middle East, and Africa. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across programme delivery, fundraising, research, and operations.

This role requires deep understanding of the diverse nonprofit landscape across EMEA, including international development organisations (INGOs), humanitarian agencies, foundations, and charitable trusts. You'll navigate varying regulatory frameworks, data protection requirements (including GDPR), and cultural contexts while building relationships across multiple time zones and languages.

The ideal candidate will be an exceptional salesperson with experience selling into EMEA markets — and specifically into Portuguese-speaking contexts — a passion for developing new market segments, and the ability to operate autonomously while partnering closely with SF-based teams. By driving deployment of Anthropic's emerging products in the EMEA nonprofit sector, you will help organisations amplify their social impact while advancing the ethical development of AI.

Responsibilities

• Win new business and drive revenue for Anthropic within EMEA nonprofit organisations, including INGOs, foundations, charitable trusts, and social enterprises. Own the full sales cycle from first outbound to launch, managing complex procurement processes across multiple jurisdictions
• Design and execute innovative sales strategies tailored to EMEA market dynamics, regulatory environments, and cultural contexts. Analyse market landscapes across UK, EU, and emerging markets to translate high-level plans into targeted sales activities
• Navigate complex stakeholder ecosystems including executive directors, trustees, programme officers, IT departments, and procurement committees across multiple geographies, building consensus in organisations with federated or matrix structures
• Serve as the regional expert on EMEA nonprofit market dynamics, regulatory requirements, and competitive landscape. Provide insights that strengthen our value proposition and inform product roadmaps for international deployments
• Build strategic relationships with EMEA nonprofit technology platforms, consultants, sector networks (e.g., Bond, NCVO, European Foundation Centre), and sector influencers to expand market reach
• Partner effectively with SF-based teams across time zones, contributing to global sales methodology development while adapting playbooks and best practices for EMEA markets
• Ensure all sales activities comply with relevant data protection regulations (GDPR, UK GDPR) and address customer concerns about data sovereignty, processing locations, and privacy frameworks

You May Be a Good Fit If You Have

• 5+ years of experience prospecting and closing leads in EMEA markets, with particular focus on Portuguese-speaking markets (Portugal, Lusophone Africa — Angola, Mozambique, Cape Verde) and broader European market contexts
• Proven ability to manage complex, multi-country sales cycles and navigate varying procurement frameworks, budget cycles, and approval processes across EMEA
• Experience managing six-figure enterprise deal cycles
• Experience selling to organisations with federated structures, matrix decision-making, or multi-entity governance (e.g., international federations, umbrella organisations)
• Strong understanding of GDPR and data protection requirements, with ability to address customer concerns about AI, data processing, and privacy
• Demonstrated history of exceeding quota while operating autonomously across time zones with limited direct supervision
• Excellent communication skills with ability to adapt style across cultural contexts and present confidently to stakeholders from diverse backgrounds
• Fluency in English required; native or professional fluency in Portuguese (European or Brazilian) required. Proficiency in additional languages (Spanish, French) a plus.
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Interest in or passion for social impact and mission-driven work

Strong Candidates May Also Have

• Experience selling to or working with EMEA nonprofit organisations, INGOs, foundations, or government/bilateral agencies (e.g., FCDO, GIZ, EU institutions)
• Understanding of international development funding mechanisms, including institutional donors, bilateral agencies, and European foundation giving
• Familiarity with nonprofit technology ecosystems popular in EMEA, including CRMs (Salesforce NPSP, Blackbaud, CiviCRM), and platforms like Raiser's Edge
• Active involvement in the EMEA nonprofit community through board service, volunteering, or prior employment
• Experience navigating complex procurement with major INGOs (e.g., Save the Children, Oxfam, MSF, IRC) or large UK charities
• Understanding of specific nonprofit verticals in EMEA contexts (humanitarian, development, environment, health, migration)
• Existing network within Lusophone nonprofit, INGO, or social sector communities strongly preferred

Logistics

Location: London preferred. Remote within UK/EU considered for exceptional candidates.

Travel: Up to 40% travel within EMEA for customer meetings and events; quarterly travel to SF headquarters expected.

Time Zone Coverage: Must be able to maintain regular overlap with SF-based teams (typically 4–5 hours daily).

Education: Bachelor's degree or equivalent experience.

Visa Sponsorship: We sponsor visas where possible and retain immigration support for successful candidates.

About the role:

You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.

Responsibilities:

• Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion

• Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes

• Build AI-native tooling with internal teams to meaningfully scale our commercial processes

• Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close

• Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards

• Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input

• Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals

• Track and analyze deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations

• Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks

You may be a good fit if you:

• Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment

• Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go

• Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it

• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments

• Strong project management skills with experience juggling multiple critical initiatives

• Bias toward action and comfort operating in ambiguity

• Have experience with CRM systems, CPQ tools, and contract management platforms

• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM)

• Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems

• Experience with deal operations at companies with subscription and/or consumption-based business models

• Knowledge of enterprise software contract terms and industry-standard commercial practices

• Understanding of AI business models and the unique commercial considerations 

Requirements:

• Strong communication skills

• Business partnership (experience working with Sales teams)

• Deep operational experiences

• Systems and process optimization

• Capable of building new AI-powered workflows