The Data Platforms Health team builds native platform solutions that enable healthcare-specific platform capabilities. This development role in the Database Platforms department will contribute to AI-based features and workflows within the InterSystems Health Connect Cloud, InterSystems FHIR Server, InterSystems IRIS for Health and InterSystems Health Connect products.

The team needs a developer who can drive AI model and AI architecture design and development for intelligent tooling features for healthcare builders and administrators. The team also needs thought leadership to adopt evolving AI technologies so that InterSystems can be a leader in AI-driven features and workflows.

You are encouraged to apply if this role sounds interesting to you, even if you have doubts about being a competitive candidate. InterSystems prides itself on investing in its team members.

This position is in the InterSystems headquarters in Boston, MA.

Responsibilities

You will design, build, train, and deploy machine learning and agentic AI models, and consume LLMs and custom models using REST APIs. Working with product management and support specialists, you will design and implement data cleansing and feature extraction tools to improve the accuracy of predictions and data generation for a healthcare setting. Your responsibilities will include integrating the models into existing products and refining the models to meet evolving product needs.

All work must follow the team’s development workflow including use of source control, design and code reviews, and clear documentation. You are responsible for the quality of your code and must design automated tests to verify the effectiveness of the models and features.

This role will require you to respond to technical questions about expected product behavior and recommended best practices from support specialists and sales engineers. You will also collaborate with the release engineering team to ensure that your model and tools are appropriately deployed in cloud and on-prem environments.

The technology stack includes Python, AWS Bedrock, ObjectScript, and InterSystems IRIS.

As a leader, you are expected to create project plans with estimates, track execution against the plan, and proactively communicate anticipated delays in the project. With support from your manager, you will coordinate with other teams and overcome blockers and inter-team misalignments to deliver your projects. You will also provide thought leadership in the areas of Gen AI, agentic AI, and other evolving technologies, and encourage other team members to adopt these technologies for the platform.

Qualifications Required

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
• 8+ years of hands-on professional experience as a software developer or similar. Open to considering less experience in combination with a Graduate degree.
• Experience with data analysis, data cleansing, feature extraction, and model training.
• Experience with Python and common libraries like Pandas, NumPy, and Scikit-learn.
• Experience with model training and evaluation.
• Experience with Agent orchestration and runtime, MCP, tool registration, and multi-model routing.
• Experience with design or consumption of REST APIs.
• Strong verbal and written communication skills.

Preferred Qualifications

• Self-starter with curiosity to experiment and learn, and confidence to challenge the status quo.
• Professional experience with machine learning algorithms like neural networks and LLMs.
• Professional experience with programmatic access of LLMs and/or open-source models.
• Experience with observability of model performance and runtime costs.
• Experience with model governance and design of guardrails for model security.
• Professional experience with deep learning libraries like TensorFlow, PyTorch, or Keras.
• Professional experience with health messaging standards, especially FHIR.
• 3+ years of experience with other programming languages like Java, C#, C++, or ObjectScript.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Our hosting team delivers InterSystems’ solutions as hosted or managed services, anywhere in the world.  As more and more clients change to hosted solutions, we are looking for junior and senior systems engineers to join the team and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.

The role offers a fantastic opportunity to gain experience across a range of technologies, to solve interesting problems, to be allowed to make improvements, and to be recognized for making a difference.

Responsibilities - Deployment

• Work with our co-location partners to design appropriate cage, rack and server layouts and to ensure the ongoing provision of space, power and cooling in support of existing and forecasted solutions.
• Work with the engineering/architecture teams to design solutions so as to maximize performance, efficiency and operability of hosted solutions.
• Lead and/or participate in the provisioning and deployment of server, network and other hosting-related equipment, including hands-on build and configuration as/when required
• Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company’s operational processes.
• Perform hardware qualification testing on new hardware platforms and certify them for production deployments.
• Work with stakeholders across the solutions lifecycle to ensure that pre-operational sign-offs are obtained, so as to ensure that solutions can be operated in a way that meets or exceeds performance targets e.g. security, availability and response times.
• Assist with the troubleshooting of integration issues.
• Consulting with technical stakeholders (including customers) on the delivery of hosted solutions.

Responsibilities – Operations

• Hands-on administration and maintenance of hosted solutions and related infrastructure (firewalls, switches, servers, storage, etc.) including pro-active identification and fixing of potential incidents, backup management, etc.
• Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems.
• Define, implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers.
• Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.
• Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc.

Experience & Qualifications

• Strong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades
• Hands-on storage/SAN deployment and (ideally) management experience with EMC Unity, Data Domain, Avamar. Dell D?
• Hands-on Cisco and F5 networking deployment and management experience with Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM and DNS load balancers, route domains and contexts. Active Directory/Windows – More Linux > Windows
• Hands-on VMware deployment and management experience with VMware 6.x/7.x 8
• Hands-on Linux deployment and management experience with RHEL 7.x
• Hands-on Windows domain and AD management experience
• Strong troubleshooting skills
• Strong scripting skills
• Enthusiasm and talent for acquiring complex technical skills
• Good customer service attitude
• Knowledge of service monitoring and alerting (Nagios, Cacti preferred)
• Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred)
• Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python)
• ITIL knowledge – principles and application
• Ability to support and develop junior colleague

Role Summary

The Director of Application Management is a senior, executive-level leadership role responsible for defining and executing the global strategy for application management, managed solutions, and next-generation AI-enabled service offerings.

Operating with VP-level scope and accountability, this leader will oversee a globally distributed organization spanning U.S.-based managed services and international application management teams. The role also owns the creation and scaling of new strategic capabilities, including Site Reliability Engineering (SRE), Interface-as-a-Service, and AI-driven (agentic) development.

This position requires a balance of strategic vision, operational rigor, and deep platform expertise to deliver highly reliable, scalable, and continuously evolving managed services for clients worldwide.

Key Responsibilities

Global Application Management Leadership

• Own and scale a global Application Management function supporting mission-critical client environments across all regions
• Define and implement a standardized global operating model, including SLAs, KPIs, and delivery frameworks
• Drive consistency, quality, and continuous improvement across geographically distributed teams
• Ensure alignment with regional regulatory, operational, and client-specific requirements

U.S. Managed Solutions Leadership

• Lead the U.S.-based managed solutions organization with full accountability for service delivery outcomes
• Ensure tight integration across infrastructure, platform, and application layers
• Establish a culture of ownership, accountability, and operational excellence
• Serve as executive escalation point for critical client and operational issues

SRE & Reliability Engineering

• Build and scale a modern SRE function focused on reliability, automation, and observability
• Define reliability targets, error budgets, and operational maturity standards
• Embed SRE principles across all service delivery teams
• Drive adoption of proactive, automated, and self-healing operational models

Next-Generation Service Development

• Define, build, and scale new managed service offerings, including:
• Interface-as-a-Service
• Agentic AI development for product customization and workflow automation
• Standardized global upgrade services
• Productize services with clear delivery models, value propositions, and scalable execution frameworks
• Partner closely with Product and Engineering to align service capabilities with platform evolution

AI & Automation Strategy

• Lead the adoption of AI-driven capabilities to transform service delivery and operational efficiency
• Develop and scale agentic workflows for configuration, customization, and support
• Identify and execute opportunities to reduce manual effort through intelligent automation
• Ensure secure, compliant, and responsible use of AI across client environments

Client Lifecycle & Upgrade Excellence

• Establish a global, repeatable model for client upgrades across platforms and geographies
• Improve predictability, reduce risk, and enhance the client experience during upgrades
• Integrate upgrade processes into ongoing managed service delivery
• Drive automation and standardization across lifecycle operations

Executive Stakeholder Engagement

• Act as a senior leader across Product, Engineering, Sales, and Customer Success organizations
• Engage directly with strategic clients and executive stakeholders
• Provide clear, data-driven reporting on performance, risks, and transformation initiatives
• Influence roadmap and investment decisions based on operational insights

Required Experience & Qualifications

Leadership & Operational Experience

• 15+ years of experience in enterprise software, healthcare IT, or managed services
• Proven experience leading large-scale, globally distributed teams
• Demonstrated success operating at a senior leadership (VP-equivalent) level
• Strong track record managing mission-critical application environments or SaaS operations
• Experience building and scaling SRE or reliability-focused organizations

InterSystems Expertise (Strongly Preferred)

• Deep experience with:
• HealthShare
• TrakCare
• HealthConnect / HealthConnect Cloud
• IRIS data platform
• Strong understanding of InterSystems-based architectures, interoperability, and operational models

Technical & Domain Expertise

• Experience with cloud and hybrid environments (public and private cloud)
• Strong understanding of integration frameworks and interface engines
• Familiarity with DevOps, CI/CD, and infrastructure-as-code practices
• Experience with observability, monitoring, and incident management tooling

AI & Innovation

• Experience applying AI and automation in enterprise or operational environments
• Understanding of agentic AI concepts and enterprise use cases
• Ability to translate emerging technologies into scalable service offerings

Leadership Expectations

• Operates with VP-level ownership, autonomy, and decision-making authority
• Drives clarity and structure across complex, global operations
• Balances long-term strategy with hands-on execution
• Builds and leads high-performing, accountable teams
• Establishes a culture of continuous improvement and innovation
• Communicates effectively at both executive and technical levels

Success Measures

• Standardized and scalable global application management model in place
• Improved SLA performance, uptime, and client satisfaction across regions
• Successful launch and adoption of SRE, Interface-as-a-Service, and AI-driven offerings
• Measurable reduction in manual operations through automation and AI
• Predictable, efficient global upgrade execution
• Strong alignment across Product, Services, and client outcomes

The Product Manager is responsible for defining, prioritising, and delivering Managed Services & SaaS Operations capabilities that improve customer satisfaction, operational performance, and business outcomes. The role acts as the bridge between business, operations, and technology, translating strategy and customer needs into a clear roadmap and measurable delivery.

Key Responsibilities

• Own the vision, strategy, and roadmap for Managed Services & SaaS Operations delivery platforms.
• Act as the voice of the customer within DevOps and service delivery teams.
• Manage and prioritise the DevOps backlog to balance feature delivery, service quality, and technical debt.
• Collaborate cross-functionally with engineering, operations, product, sales, and support teams.
• Drive service innovation, automation, and continuous improvement.
• Define and monitor service KPIs, SLOs, and operational performance metrics.
• Oversee delivery of service enhancements and operational process improvements.
• Communicate service performance, adoption, and outcomes through dashboards and reporting.

Experience & Skills Required

• 5+ years’ experience in solution management, service delivery, or Managed Services / SaaS operations.
• Strong understanding of IT service management frameworks (e.g. ITIL).
• Experience owning and delivering service-oriented or platform solutions.
• Ability to translate business objectives into actionable technical requirements.
• Excellent stakeholder management, communication, and prioritisation skills.
• Experience working with SaaS, cloud platforms, and Agile delivery models.
• Degree in a relevant discipline or equivalent professional experience.
• Desirable certifications: CSPO, ITIL Foundation, PMP; experience in enterprise or regulated environments.

We are seeking an experienced and strategic Principal Security Architect to lead the design, implementation, and oversight of enterprise-class network and cloud security across our global infrastructure. This role blends deep technical expertise with strategic leadership and focuses on securing our on-premises data centers, public cloud platforms, and enterprise network edge using best-in-class tools like Palo Alto and Cisco.

This is a hands-on leadership role that influences global security architecture, mentors’ engineers, and collaborates with cross-functional teams to protect our digital assets at scale.

Key Responsibilities

Security Architecture & Engineering

• Lead the design and evolution of security controls across hybrid cloud and on-prem environments.
• Architect and implement network segmentation, next-gen firewall policies, and zero-trust access models.
• Define secure connectivity strategies across WAN, remote access, data centers, and cloud networks.

Technology Ownership

• Serve as SME for Palo Alto Networks firewalls, Prisma Access, and Panorama.
• Lead security configuration, lifecycle management, and policy enforcement on Cisco security platforms (ASA, ISE, Firepower, Umbrella).
• Harden security for multi-cloud platforms (AWS, Azure, GCP) including IAM, VPCs, firewalls, and API security.

Operations & Response

• Lead threat detection and response for network and infrastructure incidents.
• Collaborate with SOC, GRC, and infrastructure teams to close security gaps and maintain compliance.
• Continuously improve security monitoring, alerting, and forensics capabilities.

Security Automation & Tooling

• Integrate security into CI/CD pipelines and infrastructure provisioning via Terraform, Ansible, or Python.
• Automate security posture checks and drift detection in public cloud and data center environments.
• Work with vulnerability management platforms and integrate findings into remediation workflows.

Governance, Risk & Compliance

• Define security baselines and configuration standards for networking and infrastructure teams.
• Ensure compliance with frameworks such as ISO 27001, NIST, CIS, and industry-specific requirements.
• Participate in audits, risk assessments, and security reviews for new technologies and vendors.

Required Qualifications

• 10+ years of experience in infrastructure or network security, with 3+ years in a principal or lead role.
• Deep expertise in Palo Alto Networks products and Cisco security platforms.
• Strong understanding of cloud security architecture and native security tools in AWS, Azure, and/or GCP.
• Experience securing on-premise and hybrid data centers, including virtualization and SDN technologies.
• Proven experience designing and enforcing enterprise security policies across global networks.
• Solid knowledge of routing/switching protocols (BGP, OSPF), VPNs, DNS security, and NAC.
• Familiarity with SIEM, NDR, and EDR tools for detection and response.
• Scripting/automation proficiency (Python, Bash, PowerShell, or IaC tools).

Preferred Qualifications

• Certifications such as PCNSE, CISSP, CCNP Security, AWS/Azure Security Specialty.
• Experience with identity federation (SAML, OAuth), secrets management, and PKI.
• Background in segmentation frameworks (e.g., SCADA/ICS, OT security), or data loss prevention (DLP).
• Experience in DevSecOps or cloud-native security tooling.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Overview

We are seeking a Principal Kubernetes Architect to serve as a senior technical authority for the design, evolution, and operation of InterSystems Kubernetes based cloud platforms. This role is responsible for defining reference architectures, establishing engineering standards, and solving the most complex platform challenges across hybrid and multi cloud environments.

As a Principal Architect, you will operate at both a strategic and hands on level. You will design large scale Kubernetes platforms, influence cloud and platform strategy, and mentor engineers across DevOps, Site Reliability Engineering, and platform teams. You will play a critical role in enabling secure, resilient, and highly automated Kubernetes environments that power mission critical managed services and SaaS offerings.

This role is intended for a deeply experienced Kubernetes and cloud professional who has designed, built, and operated production platforms at scale and who acts as a technical leader across organizations.

Key Responsibilities

Platform Architecture and Technical Leadership

• Act as a senior technical authority for Kubernetes architecture across managed services and SaaS platforms
• Define and maintain reference architectures and design patterns for Kubernetes platforms across on premises, private cloud, and public cloud environments
• Lead architectural reviews and provide guidance on cluster design, networking, security, scaling, and multi region strategies
• Influence long term platform strategy, tooling selection, and architectural direction in partnership with platform and cloud leadership

Kubernetes Platform Engineering

• Design, build, and evolve Kubernetes clusters using platforms such as EKS, AKS, GKE, Rancher, or equivalent enterprise distributions
• Establish best practices for cluster lifecycle management, upgrades, multi tenancy, and workload isolation
• Architect and implement advanced Kubernetes networking models including CNI plugins, ingress controllers, and network policies
• Design secure RBAC models, secrets management approaches, and workload isolation aligned with enterprise security requirements
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software

Infrastructure as Code & Automation

• Define and enforce Infrastructure as Code standards using Terraform, Helm, and GitOps based workflows
• Design reusable and composable infrastructure modules to enable consistent and repeatable platform deployments
• Drive automation first approaches to cluster provisioning, configuration, and lifecycle management #
• Ensure platform changes are versioned, tested, and delivered through controlled CI and CD pipelines

Reliability, Observability & Operations

• Architect observability solutions for Kubernetes platforms using Prometheus, Grafana, Loki, Fluentd or Fluent Bit and related tooling
• Define strategies for monitoring, alerting, capacity planning, and performance optimization
• Lead troubleshooting of complex platform incidents involving cluster degradation, networking issues, or systemic failures
• Partner with Site Reliability Engineering teams to establish service level objectives, error budgets, and reliability engineering practices

Cloud, Hybrid & Data Protection

• Design Kubernetes solutions that operate consistently across public cloud and on premises environments
• Architect backup, restore, and disaster recovery strategies using tools such as Velero, Kasten, or Stash
• Address cloud specific constraints related to identity, networking, storage, and cost optimization

Mentorship & Cross Team Influence

• Mentor senior engineers and architects across platform, DevOps, and Site Reliability Engineering teams
• Act as a trusted advisor to application teams on cloud native and containerization strategies
• Contribute to technical standards, documentation, and internal enablement
• Represent platform architecture in cross functional design reviews and technical forums

Qualifications & Experience Required

• Ten to fifteen or more years of experience in infrastructure, cloud, platform engineering or Site Reliability Engineering roles with deep Kubernetes specialization
• Proven experience architecting and operating large scale Kubernetes platforms in production environments supporting mission critical workloads
• Strong hands on experience with AWS, Azure, and or Google Cloud Platform including networking, identity, and storage services
• Expert level knowledge of Kubernetes internals, scheduling, networking, security, and storage
• Deep experience with Infrastructure as Code and automation using Terraform, Helm, GitOps, and CI and CD systems
• Strong Linux and container runtime expertise
• Demonstrated ability to solve complex technical problems and influence architectural decisions across teams

Preferred Certifications

• Certified Kubernetes Administrator
• Certified Kubernetes Security Specialist
• Certified Kubernetes Application Developer
• AWS Certified DevOps Engineer Professional
• Google Professional Cloud DevOps Engineer
• HashiCorp Certified Terraform Associate
• Linux Foundation Certified System Administrator

Nice to Have Certifications

• Experience with GitOps tooling such as Argo CD or Flux
• Experience with service mesh technologies such as Istio, Linkerd, or Cilium
• Experience with Spectro Cloud or enterprise Kubernetes management platforms
• Open source contributions to Kubernetes or cloud native projects
• Experience supporting regulated or compliance driven environments
• Familiarity with emerging container platforms such as Incus

Role Overview

The Global Delivery Leader will own the strategy, architecture, and global execution of InterSystems’ cloud-native Service Delivery Platform. This platform—built on Kubernetes and Spectro Cloud—underpins all SaaS and Managed Services delivery for InterSystems IRIS and the broader portfolio across private datacenters and public cloud providers. 

This role is accountable for leading globally distributed engineering and operations teams that design, build, and run a highly available, secure, and scalable platform spanning InterSystems datacenters, AWS, Azure, and GCP. The Director will be responsible not only for operational excellence, but also for the cloud architecture, automation frameworks and software-driven operational model required to deliver IRIS as a truly global, cloud-native managed service. 

Key Responsibilities 

Platform Ownership & Cloud Architecture 

• Own the end-to-end architecture and global operation of the InterSystems Service Delivery Platform, spanning Spectro Cloud, Kubernetes, Cilium, Helm, and multi-cloud infrastructure services. 
• Define and evolve a cloud-first reference architecture supporting consistent, secure, and resilient service delivery across InterSystems datacenters and public cloud regions. 
• Act as the senior technical authority for Kubernetes platform strategy, multi-cloud design, and runtime operational patterns. 

Engineering-Led Operations & Automation 

• Drive a platform engineering and SRE operating model, where infrastructure and operations are delivered through software, automation, and repeatable pipelines. 
• Establish Infrastructure as Code (IaC) standards and practices using Terraform, Helm, and GitOps-based workflows to ensure deterministic, auditable platform deployments. 
• Partner with Product Engineering and Cloud Engineering to define CI/CD pipelines, deployment automation, and lifecycle management for IRIS and supporting services. 
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software. 

Reliability, Scale & Observability 

• Define and enforce service-level objectives (SLOs), error budgets, and operational KPIs across regions and clouds. 
• Lead the evolution of observability and telemetry using Coralogix and complementary tooling to enable full-stack visibility, proactive detection, and automated remediation. 
• Establish mature incident response, problem management, and continuous improvement processes aligned with SRE best practices. 

Security, Compliance & Risk 

• Partner with Global Security, Compliance, and Risk teams to ensure platform architecture and operations meet regulatory, data protection, and access control requirements. 
• Ensure security is embedded by design across Kubernetes, cloud infrastructure, CI/CD pipelines, and operational tooling. 

Financial Stewardship & Growth Enablement 

• Own capacity planning, scaling strategies, and cross-cloud cost management, balancing reliability, performance, and financial efficiency. 
• Enable rapid global growth of Managed Services and SaaS offerings through standardized, scalable platform capabilities. 

Leadership & Organizational Development 

• Lead and grow a globally distributed organization of platform engineers, SREs, and operations leaders. 
• Build a culture of accountability, technical excellence, and continuous learning. 
• Serve as a senior leader within Managed Services, influencing cross-functional strategy and representing platform operations at the executive level. 

Qualifications & Experience Required

• 15+ years of experience in cloud infrastructure, platform engineering, SRE, or large-scale distributed systems, including senior leadership roles with global scope. 
• Proven success designing and operating Kubernetes-based platforms at enterprise or SaaS scale, supporting mission-critical customer workloads. 
• Deep hands-on experience with AWS, Azure, and/or GCP, including networking, compute, storage, identity, and security architectures. 
• Strong background in Infrastructure as Code and automation, with practical experience using Terraform, Helm, GitOps, and CI/CD platforms. 
• Demonstrated ability to lead organizations that build software to operate infrastructure (platform engineering mindset). 
• Experience with observability ecosystems such as Coralogix, Datadog, Prometheus, Grafana, or equivalent. 
• Strong understanding of high availability, disaster recovery, multi-region design, and data platform operations. 
• Track record of leading large, globally distributed teams and driving operational transformation. 
• Exceptional communication and executive presence, with the ability to influence across engineering, product, security, and leadership teams. 
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience. 

Bij InterSystems krijg je de kans om je technische expertise op een nieuw niveau in te zetten: in directe samenwerking met klanten, partners en besluitvormers in de publieke sector.

Wat ga je doen?

• Je gebruikt je technische achtergrond om complexe klantvragen te vertalen naar innovatieve oplossingen.
• Je helpt klanten hun uitdagingen rond data, integratie en analytics écht op te lossen – niet met losse code, maar met schaalbare architecturen.
• Je presenteert oplossingen, geeft workshops en begeleidt proof-of-concepts.
• Je werkt nauw samen met klanten, maar ook met interne teams zoals sales, marketing en productontwikkeling.
• Je blijft dicht bij de technologie, zonder zelf fulltime te moeten programmeren.

Waarom dit interessant is voor jou?

• Meer dan code: je gebruikt je programmeerervaring om verhalen te vertellen, vertrouwen op te bouwen en strategie te beïnvloeden.
• Impact: je werkt mee aan de digitale transformatie van overheidsdiensten – jouw advies bepaalt hoe miljoenen mensen straks met data en systemen werken.
• Variatie: geen dag is hetzelfde – de ene dag geef je een technische demo, de volgende dag adviseer je over architectuur of begeleid je een workshop.
• Groei: je ontwikkelt je richting solution architect, thought leader of trusted advisor.

Wat breng je mee?

• Interesse in het adviseren van klanten en het vormgeven van technische oplossingen.
• Basiskennis of sterke interesse in API’s, databases en integratieprincipes.
• Interesse in architectuur, high availability en security.
• Kennis van FHIR- of HL7-principes is een belangrijke plus.
• Affiniteit met de ziekenhuissector is een grote troef.
• Vlotte communicatie in 2 van de volgende talen: Vlaams, Frans of Engels.

Waarom InterSystems?

• Je stapt in bij een wereldleider in datatechnologie, actief in meer dan 80 landen.
• Je krijgt ruimte om te groeien van programmeur naar technisch strateeg en klantenadviseur.
• Je werkt aan projecten met maatschappelijke relevantie in de publieke sector.

Solliciteer nu en maak het verschil in de digitale transformatie van de overheid.

Junior Sales Engineer – Publieke Sector & Ziekenhuizen (België)
📍 Vilvoorde

Bij InterSystems krijg je de kans om je technische expertise op een nieuw niveau in te zetten: in directe samenwerking met klanten, partners en besluitvormers in de publieke sector.

Wat ga je doen?

• Je gebruikt je technische achtergrond om complexe klantvragen te vertalen naar innovatieve oplossingen.
• Je helpt klanten hun uitdagingen rond data, integratie en analytics écht op te lossen – niet met losse code, maar met schaalbare architecturen.
• Je presenteert oplossingen, geeft workshops en begeleidt proof-of-concepts.
• Je werkt nauw samen met klanten, maar ook met interne teams zoals sales, marketing en productontwikkeling.
• Je blijft dicht bij de technologie, zonder zelf fulltime te moeten programmeren.

Waarom dit interessant is voor jou?

• Meer dan code: je gebruikt je programmeerervaring om verhalen te vertellen, vertrouwen op te bouwen en strategie te beïnvloeden.
• Impact: je werkt mee aan de digitale transformatie van overheidsdiensten – jouw advies bepaalt hoe miljoenen mensen straks met data en systemen werken.
• Variatie: geen dag is hetzelfde – de ene dag geef je een technische demo, de volgende dag adviseer je over architectuur of begeleid je een workshop.
• Groei: je ontwikkelt je richting solution architect, thought leader of trusted advisor.

Wat breng je mee?

• Interesse in het adviseren van klanten en het vormgeven van technische oplossingen.
• Basiskennis of sterke interesse in API’s, databases en integratieprincipes.
• Interesse in architectuur, high availability en security.
• Kennis van FHIR- of HL7-principes is een belangrijke plus.
• Affiniteit met de ziekenhuissector is een grote troef.
• Vlotte communicatie in 2 van de volgende talen: Vlaams, Frans of Engels.

Waarom InterSystems?

• Je stapt in bij een wereldleider in datatechnologie, actief in meer dan 80 landen.
• Je krijgt ruimte om te groeien van programmeur naar technisch strateeg en klantenadviseur.
• Je werkt aan projecten met maatschappelijke relevantie in de publieke sector.

Solliciteer nu en maak het verschil in de digitale transformatie van de overheid.

At InterSystems, you’ll have the opportunity to bring your technical expertise to a new level: working directly with customers, partners, and decision-makers in the public sector.

What will you do?

• Use your technical background to translate complex customer questions into innovative solutions.
• Help customers truly solve their challenges around data, integration, and analytics – not with ad-hoc code, but with scalable architectures.
• Present solutions, deliver workshops, and support proof-of-concepts.
• Work closely with customers as well as with internal teams such as sales, marketing, and product development.
• Stay close to the technology, without having to program full-time.

Why is this interesting for you?

• Beyond code: use your programming experience to tell stories, build trust, and influence strategy.
• Impact: contribute to the digital transformation of public services – your advice shapes how millions of people will interact with data and systems.
• Variety: no two days are the same – one day you give a technical demo, the next you advise on architecture or lead a workshop.
• Growth: develop towards becoming a solution architect, thought leader, or trusted advisor.

What do you bring?

• Interest in advising customers and shaping technical solutions.
• Basic knowledge of, or strong interest in, APIs, databases, and integration principles.
• Interest in architecture, high availability, and security.
• Knowledge of FHIR or HL7 principles is a strong plus.
• Affinity with the hospital sector is a big advantage.
• Strong communication skills English and either French or Dutch

Why InterSystems?

• Join a global leader in data technology, active in more than 80 countries.
• Grow from programmer to technical strategist and trusted customer advisor.
• Work on projects with high social relevance in the public sector.
• Highly competitive base salary plus performance bonus.

Apply now and make a difference in the digital transformation of government.

Ingénieur Commercial Junior – Secteur Public & Hôpitaux (Belgique)
📍 Vilvoorde

Chez InterSystems, vous aurez l’opportunité de porter votre expertise technique à un nouveau niveau : en travaillant directement avec des clients, des partenaires et des décideurs du secteur public.

Que ferez-vous ?

• Utiliser votre bagage technique pour traduire des questions complexes de clients en solutions innovantes.
• Aider les clients à réellement résoudre leurs défis liés aux données, à l’intégration et à l’analytique – non pas avec du code ponctuel, mais avec des architectures évolutives.
• Présenter des solutions, animer des ateliers et accompagner des preuves de concept.
• Travailler en étroite collaboration avec les clients ainsi qu’avec les équipes internes (ventes, marketing et développement produit).
• Rester proche de la technologie, sans devoir programmer à temps plein.

Pourquoi est-ce intéressant pour vous ?

• Au-delà du code : utiliser votre expérience en programmation pour raconter des histoires, instaurer la confiance et influencer la stratégie.
• Impact : contribuer à la transformation numérique des services publics – vos conseils détermineront la manière dont des millions de personnes interagiront avec les données et les systèmes.
• Variété : aucune journée ne se ressemble – un jour vous réalisez une démonstration technique, le lendemain vous conseillez sur une architecture ou animez un atelier.
• Évolution : progresser vers un rôle d’architecte de solutions, de leader d’opinion ou de conseiller de confiance.

Ce que vous apportez :

• Intérêt pour le conseil aux clients et la conception de solutions techniques.
• Connaissances de base ou fort intérêt pour les API, bases de données et principes d’intégration.
• Intérêt pour l’architecture, la haute disponibilité et la sécurité.
• La connaissance des principes FHIR ou HL7 est un atout majeur.
• Une affinité avec le secteur hospitalier est un grand plus.
• Excellentes compétences en anglais et français ou flamand.

Pourquoi InterSystems ?

• Rejoindre un leader mondial de la technologie des données, actif dans plus de 80 pays.
• Possibilité d’évoluer de programmeur à stratège technique et conseiller de confiance.
• Participer à des projets à forte valeur sociétale dans le secteur public.

Postulez dès maintenant et faites la différence dans la transformation numérique du secteur public.

Sales Engineer – Public Sector & Hospitals (Belgium)
Vilvoorde

At InterSystems, you’ll have the opportunity to bring your technical expertise to a new level: working directly with customers, partners, and decision-makers in the public sector.

What will you do?

• Use your technical background to translate complex customer questions into innovative solutions.
• Help customers truly solve their challenges around data, integration, and analytics – not with ad-hoc code, but with scalable architectures.
• Present solutions, deliver workshops, and support proof-of-concepts.
• Work closely with customers as well as with internal teams such as sales, marketing, and product development.
• Stay close to the technology, without having to program full-time.

Why is this interesting for you?

• Beyond code: use your programming experience to tell stories, build trust, and influence strategy.
• Impact: contribute to the digital transformation of public services – your advice shapes how millions of people will interact with data and systems.
• Variety: no two days are the same – one day you give a technical demo, the next you advise on architecture or lead a workshop.
• Growth: develop towards becoming a solution architect, thought leader, or trusted advisor.

What do you bring?

• Interest in advising customers and shaping technical solutions.
• Basic knowledge of, or strong interest in, APIs, databases, and integration principles.
• Interest in architecture, high availability, and security.
• Knowledge of FHIR or HL7 principles is a strong plus.
• Affinity with the hospital sector is a big advantage.
• Strong communication skills English and either French or Dutch

Why InterSystems?

• Join a global leader in data technology, active in more than 80 countries.
• Grow from programmer to technical strategist and trusted customer advisor.
• Work on projects with high social relevance in the public sector.
• Highly competitive base salary plus performance bonus.

Apply now and make a difference in the digital transformation of government.

Chez InterSystems, vous aurez l’opportunité de porter votre expertise technique à un nouveau niveau : en travaillant directement avec des clients, des partenaires et des décideurs du secteur public.

Que ferez-vous ?

• Utiliser votre bagage technique pour traduire des questions complexes de clients en solutions innovantes.
• Aider les clients à réellement résoudre leurs défis liés aux données, à l’intégration et à l’analytique – non pas avec du code ponctuel, mais avec des architectures évolutives.
• Présenter des solutions, animer des ateliers et accompagner des preuves de concept.
• Travailler en étroite collaboration avec les clients ainsi qu’avec les équipes internes (ventes, marketing et développement produit).
• Rester proche de la technologie, sans devoir programmer à temps plein.

Pourquoi est-ce intéressant pour vous ?

• Au-delà du code : utiliser votre expérience en programmation pour raconter des histoires, instaurer la confiance et influencer la stratégie.
• Impact : contribuer à la transformation numérique des services publics – vos conseils détermineront la manière dont des millions de personnes interagiront avec les données et les systèmes.
• Variété : aucune journée ne se ressemble – un jour vous réalisez une démonstration technique, le lendemain vous conseillez sur une architecture ou animez un atelier.
• Évolution : progresser vers un rôle d’architecte de solutions, de leader d’opinion ou de conseiller de confiance.

Ce que vous apportez :

• Intérêt pour le conseil aux clients et la conception de solutions techniques.
• Connaissances de base ou fort intérêt pour les API, bases de données et principes d’intégration.
• Intérêt pour l’architecture, la haute disponibilité et la sécurité.
• La connaissance des principes FHIR ou HL7 est un atout majeur.
• Une affinité avec le secteur hospitalier est un grand plus.
• Excellentes compétences en anglais et français ou flamand.

Pourquoi InterSystems ?

• Rejoindre un leader mondial de la technologie des données, actif dans plus de 80 pays.
• Possibilité d’évoluer de programmeur à stratège technique et conseiller de confiance.
• Participer à des projets à forte valeur sociétale dans le secteur public.

Postulez dès maintenant et faites la différence dans la transformation numérique du secteur public.

Position Overview

We are seeking an experienced and strategic Director of Taxes to lead the company’s global tax function across approximately 35 countries. This role will serve as the most senior tax leader in the organization and a key advisor to executive leadership on all tax-related matters.

The Director of Taxes will be responsible for global tax compliance, transfer pricing strategy, international tax structuring, and tax risk management. The ideal candidate brings deep expertise in multinational tax environments, strong leadership capability, and the ability to align tax strategy with broader business objectives.

Key Responsibilities

Global Tax Leadership

• Oversee all tax related matters with the assistance of the U.S. based Tax Manager, international controllers, and third-party tax advisors (domestic and international)
• Develop and execute the company’s global tax strategy aligned with business growth and operational footprint
• Serve as primary tax advisor to the CFO, executive team, and owner.

Tax Compliance & Reporting

• Oversee global tax compliance (corporate income tax, indirect tax, withholding tax, etc.)
• Ensure timely and accurate tax filings across all jurisdictions
• Lead annual tax provision processes (ASC 740)
• Manage global audits and tax authority inquiries

Transfer Pricing

• Design, implement, and maintain transfer pricing policies and documentation
• Ensure alignment with OECD guidelines and local country requirements
• Manage intercompany agreements and defend positions in audits

International Tax & Structuring

• Advise on tax-efficient structuring of global operations, IP ownership, and intercompany financing
• Support expansion into new markets
• Monitor and respond to global tax developments (e.g., OECD Pillar Two, BEPS initiatives)

Stakeholder Collaboration

• Partner with Finance, Legal, Treasury, Customer Operations teams
• Manage relationships with external auditors, tax advisors, and authorities

Qualifications

• Bachelor’s degree in accounting, (CPA, JD, or MST strongly preferred)
• 15+ years of progressive tax experience, including 4+ years in: U.S. and international tax rules, Transfer Pricing Support, S-Corps, Passthrough Entity Taxes, Transfer PriASC 740 / tax accounting, OECD guidelines and BEPS initiatives
• Experience in a global software / technology company strongly preferred
• Proven ability to operate at executive level and influence senior stakeholders
• Experience managing geographically distributed teams

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Our hosting team delivers InterSystems’ solutions as hosted or managed services, anywhere in the world.  As more and more clients change to hosted solutions, we are looking for a senior systems engineers to join the Chile team to service our Latin America customers and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.

The role offers a fantastic opportunity to live a true cutting-edge experience across a range of technologies, to solve interesting problems, to be allowed to make improvements, and to be recognized for making a difference.

Responsibilities - Deployment

• Work with our co-location partners to design appropriate cage, rack and server layouts and to ensure the ongoing provision of space, power and cooling in support of existing and forecasted solutions.
• Work with the engineering/architecture teams to design solutions so as to maximize performance, efficiency and operability of hosted solutions.
• Lead and/or participate in the provisioning and deployment of server, network and other hosting-related equipment, including hands-on build and configuration as/when required
• Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company’s operational processes.
• Perform hardware qualification testing on new hardware platforms and certify them for production deployments.
• Work with stakeholders across the solutions lifecycle to ensure that pre-operational sign-offs are obtained, so as to ensure that solutions can be operated in a way that meets or exceeds performance targets e.g. security, availability and response times.
• Assist with the troubleshooting of integration issues.
• Consulting with technical stakeholders (including customers) on the delivery of hosted solutions.

Responsibilities – Operations

• Hands-on administration and maintenance of hosted solutions and related infrastructure (firewalls, switches, servers (IBM P series, Dell PowerFlex, Dell PowerEdge, etc.) including pro-active identification and fixing of potential incidents, backup management, etc.
• Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems.
• Define, implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers.
• Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.
• Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc.

Experience & Qualifications

• English level : at  least B2, C1 preferred, capable of sustaining a conversation with team members form North America and Europe
• Strong hands-on experience with server hosting (e.g. data center) infrastructure
• Hands-on storage/SAN deployment and (ideally) management experience with IBM Flashsystem, Dell Powerstore.
• Hands-on AWS and/or GCP experience. Certifications in any of these hyperscalers are a plus.
• Hands-on Networking/Firewall solutions, preferably Cisco (Routing, ASA, FTD). Knowledge of Load Balancing/DNS Global Load Balancing solutions.
• Hands-on VMware deployment and management experience with VMware 8.x.  Hands-on experience with Nutanix (desirable).
• Hands-on Linux deployment and management experience with RHEL 8.x and above.
• Experience with Veritas (NetBackup, Backup Exec) and Veeam, configuration and operation.
• Hands-on Windows domain and AD management experience
• Knowledge of service monitoring and alerting (Nagios, CheckMK preferred)
• Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred)
• Scripting for automation using technologies (e.g. Ansible, Bash, Python, Powershell, Puppet)
• ITIL knowledge – principles and application
• Ability to support and develop junior colleague
• Strong troubleshooting skills
• Great customer service attitude
• Enthusiasm and talent for acquiring complex technical skills
• 8+ years of experience as Infrastructure/Senior Infrastructure Engineer or equivalent

Ubicación: Ciudad Empresarial, Huechuraba, Región Metropolitana

Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile.

Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.

About the Role

We are seeking a practicing or former physician to join our Regional Product Team, bridging clinical practice and digital health innovation. This role is focused on shaping, configuring, and optimizing InterSystems EHRs – TrakCare and IntelliCare – to meet local market needs, regulatory requirements, and real-world clinical workflows.

Unlike traditional clinical advisory roles, this position is deeply embedded in product development and delivery. The successful candidate will translate frontline clinical experience into functional specifications, product enhancements, and safe, effective digital workflows that improve patient care.

You will collaborate closely with product managers, developers, implementation teams, and customers to ensure our solutions deliver measurable clinical value across the Middle East.

What You’ll Do

Product Development & Clinical Design

• Translate clinical workflows and healthcare requirements into product specifications, use cases, and functional designs
• Define and validate configuration of TrakCare and IntelliCare to meet regional and regulatory requirements
• Participate in the design, testing, and continuous improvement of clinical features and workflows
• Ensure all product changes align with clinical safety principles and best practices

Clinical Expertise & Internal Enablement

• Act as the clinical subject matter expert within the product team, contributing to product strategy and roadmap
• Provide clinical input to development, QA, and documentation teams to ensure accuracy and usability
• Support internal teams in understanding clinical workflows and healthcare delivery models
• Contribute to training materials and internal knowledge sharing

Customer & Market Engagement

• Work closely with customers to understand real-world clinical challenges and translate them into product improvements
• Gather, analyze, and prioritize feedback from clinicians and healthcare organizations
• Support demonstrations, workshops, and discussions with clinical stakeholders when needed
• Maintain awareness of regional healthcare trends, policies, and standards

Collaboration & Delivery

• Collaborate with global product teams and local implementation teams to align product capabilities with market needs
• Support implementation projects by validating workflows and ensuring clinical appropriateness
• Contribute to documentation, testing, and release readiness activities
• Assist in scoping and prioritizing enhancements and new features

What You Bring

Essential Skills & Experience

• MD (or equivalent medical degree) with 5+ years of clinical experience with demonstrated interest or experience in digital health, clinical systems, or process improvement
• Strong understanding of clinical workflows across inpatient and outpatient settings (e.g., wards, operating theatres, ICU, perioperative care, clinics)
• Hands-on experience with EHR systems, including configuration, implementation, optimization, or advanced clinical use
• Interest or exposure to AI applications in healthcare and clinical workflows
• Strong analytical, problem-solving, and communication skills, with the ability to translate clinical needs into structured requirements and functional specifications
• Familiarity with healthcare practices and regulatory environments in the Middle East
• Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region

Nice to Have

• Experience participating in product design, clinical system configuration, or workflow optimization initiatives
• Exposure to clinical decision support, analytics, or quality measures
• Hands-on experience with AI tools or technologies (healthcare or non-healthcare), such as data analysis, automation, or decision support tools
• Experience working with multidisciplinary product or technology teams

Who You Are

• Clinical credibility and ability to engage with healthcare professionals
• Structured thinking and ability to break down complex clinical problems
• Ability to balance clinical needs with technical and product constraints
• Adaptability in a fast-paced product environment
• Thrives in regulated environments where safety, precision, and compliance matter
• Detail-oriented without losing sight of the big picture
• Collaborative by nature, with a bias for action and learning

Why Join Us?

At InterSystems, your work has purpose. We develop mission-critical systems that touch millions of lives every day — and we do it in a culture that values ownership, curiosity, and continuous improvement.

We offer:

• A flat and fast-paced environment where your ideas matter
• Global exposure and opportunities to grow
• A chance to work on tech that drives real-world healthcare transformation

InterSystems France is hiring a proactive, achievement-oriented Business Development Manager who will execute a strategy designed to raise awareness of our healthcare-centric products & solutions capability and develop new business.

InterSystems’ TrakCare, HealthShare and IRIS for Health are well-positioned to positively impact strategic interoperability, analytics for action, and rapid application development across the French healthcare market. 

Reporting to Healthcare Sales Manager the Business Development Manager Junior will be tasked with developing relationships with Solution Partners and end customers to uncover potential opportunities for InterSystems TrakCare, HealthShare and IRIS for Health.  We believe that the key to raising awareness of InterSystems’ healthcare offerings is to engage with customers and partners at all levels to deliver to help solve problems and deliver value.

RESPONSIBILITIES

• Discover, qualify and develop opportunities for InterSystems TrakCare, HealthShare and IRIS for Health
• The primary objective is to secure new name business and to build mutually rewarding long-term customer and partner relationships
• Meet regularly with senior management (DG Hospitals) to identify strategic and tactical opportunities, detailing the problems to be solved.
• Acts as the principal liaison between InterSystems and customer; develops and enhances business relationship by providing high levels of service and by encouraging contact with accounts at various organizational levels; develops and continuously updates account profiles
• Motivate internal and external staff/resources to focus on desired business outcomes
• Work with Sales Engineering, sales support, and technical teams to provide timely proposals to customers
• Develop effective prospecting strategies to target new customers in order to identify need and areas where our solutions can provide value
• Leverage existing customers and use reference sites to support the campaign to bring in new name business
• Maintain awareness of industry sector and technological advances
• Partnering with InterSystems internal stakeholders (technical, marketing and business development teams) to develop compelling solutions for current and prospective HealthShare customers.

QUALIFICATIONS

• 4 years' sales experience with above-average results.
• Demonstrable track record of winning new name business and developing successful partner relationships with a long term view.
• Hunter profile with a proven track record of increasing revenues by acquiring new customers through clients and/or partners.
• Must have demonstrable track record of selling software technology solutions. 
• Confirmed “Closer”, able to gain commitment at every stage of the sales process.
• Independent self-starter with a proven ability to engage prospect and customer organizations at all levels
• Technical aptitude sufficient for engaging with customers and prospects around systems integrations
• Able to quickly learn one or more new software products and clearly communicate value proposition.
• Excellent listening, written, and communication skills
• Proven ability to present effectively at management level
• A thorough, structured, analytical person who is used to engaging in the details of his/her business
• A strong team player, working with sales and technical coworkers to put-together solutions that meet the customer need
• A genuine interest and technical curiosity for software in the healthcare sector (ours and others) 
• Established relationships with contacts/partners and potential customers. A plus

We offer

• Attractive compensation package
• Work in multi-national teams and environment
• A balanced career path combining technology skills with communication, people and delivery management aspects

As an equal opportunities employer, InterSystems does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our organisation.

Vous souhaitez contribuer aux avancées les plus stimulantes et novatrices du numérique en santé ? Données de santé et entrepôts, intelligence artificielle et dossier médical, interopérabilité, coordination territoriale, plateformes ville-hôpital, grands projets nationaux : autant de domaines où nos solutions transforment concrètement le quotidien des soignants, des patients et de l’ensemble des acteurs de l’écosystème.

Vos missions

• Développer de nouvelles opportunités auprès des hôpitaux, CHU, GHT, ARS et autres structures de santé.
• Comprendre les enjeux stratégiques et opérationnels des établissements de santé et y apporter des solutions adaptées.
• Construire des relations solides avec les décideurs (DG, DSI, directions médicales).
• Travailler avec nos équipes techniques pour élaborer des propositions innovantes et impactantes.
• Promouvoir nos solutions leaders : HealthShare (interopérabilité et coordination territoriale), TrakCare (DPI dernière génération) et IRIS for Health (data platform & IA).

Votre profil

• Minimum 4-5 ans d’expérience en business development ou vente de solutions technologiques.
• Forte capacité d’analyse, curiosité et rapidité d’apprentissage.
• Une première expérience et motivation à comprendre les enjeux numériques des hôpitaux (EDS, coordination, parcours patient).
• Excellentes aptitudes relationnelles et de communication.
• Autonomie, sens de l’initiative et goût du challenge.

Ce que nous offrons

• Une dynamique business en forte accélération, avec des projets stratégiques dans toute la France.
• Un package attractif et de réelles perspectives d’évolution.
• La possibilité d’apprendre auprès d’équipes multiculturelles reconnues mondialement pour leur expertise.
• Une culture inclusive et collaborative, où la diversité et les idées nouvelles sont valorisées.

Vous voulez façonner l’hôpital numérique de demain avec des solutions innovantes et compétitives ?
Postulez dès maintenant et grandissez avec nous.

As an equal opportunities employer, InterSystems does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our organisation.

InterSystems HealthShare seeks strong product leaders to help create the next generation of solutions to highly important health and healthcare issues.

InterSystems HealthShare is the premier health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems.  We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more onto a flexible and powerful data platform.  We transform, summarize, analyze, and communicate that information in many ways to address key clinical, strategic and operational problems. HealthShare provides a wide variety of clinical and operational solutions to a rapidly growing list of customers in the US and internationally, including providers, public health systems, state and national health organizations, health information exchanges, and development partners. 

The HealthShare team is looking for an experienced Product Manager with deep roots in healthcare IT and interoperability. As a member of our team, this position will own the roadmap and strategy for standards-based interoperability support for the HealthShare product platform as well as governance over the clinical and claims data models within our products. The product manager will also act as the scrum product owner for one development team.

Responsibilities:

• Participate in and/or lead the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions
• Participate as product owner on an Agile development team, working with software development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release
• Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into new product requirements, understand needed changes over time, and help customers get the greatest value from HealthShare solutions
• Represent the “voice of the customer” internally in guiding product design and development
• Collaborate on overall HealthShare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
• Serve as an internal subject matter expert in one or more health, technology and/or informatics domain areas
• Understand and advise internal and external audiences on relevant industry trends, including new products, scientific and medical advances, regulatory requirements and changes in practice
• Participate in studies of the impact of HealthShare solutions on quality, safety, and efficiency
• Participate in the professional community, including attendance at national and international conferences

The ideal candidate will bring the following:

• 5-10 years of product management experience
• Experience working with application design at an in-depth level, in industry or with a healthcare organization
• Demonstrated success in helping envision, design and bring products to completion
• Experience working with customers or stakeholders to understand and refine product needs at all stages of product development
• Experience with healthcare operations, information technology applications, data integration and interoperability, and analytics.
• Excellent written and verbal communication skills
• Experience presenting to both technical and business-oriented audiences.
• Ability to work successfully in both team and individual settings, with limited supervision.
• Experience with one or more of the following healthcare standards/technologies: HL7 V2, CDA, FHIR, X12, IHE XDS, XCA, XDR, etc. OMOP, OpenEHR.

Education:

• BS in health, technical, or business area or comparable experience required.
• MBA, MPH, MHA, or similar degree preferred.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Job Summary

We are looking for a motivated and ambitious individual to join our innovative and highly regarded regional marketing team in the role of Marketing Intern. The successful candidate will gain international experience, working closely with the marketing teams that service the Oceania and South East Asia markets in all stages of our marketing campaigns and efforts. We aim for our interns to gain relevant insight and skills to launch a successful career. You will have the opportunity to learn the daily tasks of a busy marketing team, as well as putting forward your own ideas and creativity.

Join InterSystems Marketing team and you will have the possibility to improve your skills in many areas including:

• B2B marketing, with a focus on events management
• Digital marketing, social media, and customer engagement
• Developing strategies to promote both our corporate brand and our product brands
• Understanding the buyer journey and how this is informed by data
• Learning how to set goals that deliver clear business and marketing results
• Localizing programs and content for multiple geographic markets

Responsibilities

• Support the team with planning and execution of industry event sponsorships and InterSystems branded events
• Keep marketing data within the CRM up-to-date
• Process campaign responses within CRM
• Help prepare marketing reports
• Support with content production
• Lead the delivery of projects, working with third party vendors
• Support the marketing team in various marketing activities as required

Experience and Qualifications

• Proven passion for marketing with a desire to learn more
• Solid understanding of different marketing techniques
• Excellent organisational skills
• High attention to detail
• Motivated, self-starter
• Team player with positive, can-do attitude who is willing to take initiative
• Bahasa Indonesia language skills would be a plus but not required

Education and Training

• Marketing or Business degree

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Job Summary

In this role you will be expected to provide administrative assistance for the business and be willing to go above and beyond daily.  You will take ownership of delegated tasks and ensure they are completed in a timely and orderly manner, to a high standard. You will have high attention to detail and a can do, proactive attitude.

 Responsibilities

The duties initially assigned include, but are not limited to:

• Reception relief (cover for lunch, breaks and Friday afternoon from 3pm)
• Assistance organising and preparing for internal staff events
• Daily Staff Movements
• Co-ordination of meetings, conference calls and video conferences with both internal & external stakeholders
• Preparing documents/presentations – formatting, printing, binding as needed
• Assistance with monthly Amex reconciliation

Other shared responsibilities (with Admin Team)

• Responding to requests via team inbox
• Co-ordination of travel – Domestic
• WorkDay Expense reconciliation
• ASG Team support and role coverage

Experience and Qualifications

• 3-5 years’ experience as an Administrative Assistant within a corporate environment
• Qualifications in Office / Business Administration desirable
• Ability to work in a team environment
• Advanced skills in Microsoft Office; Outlook and established applications
• Advanced skills in Microsoft 365 and Workday would be desirable

Job Summary

Based in our Jakarta office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Sales Team to apply existing and new products to customers' database and application needs.

This is a comprehensive and challenging role, requiring a mix of solution design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. The Sales Engineer should have a strong technical background within healthcare software.

This role requires regular travel across SE Asia.

Responsibilities

• Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
• Manage the technical relationship with customer accounts, ensuring that they are aware of the latest product capabilities.
• Identify new opportunities within existing accounts.
• Build and demonstrate Proof of Concepts (POCs) for prospects and customers to illustrate the suitability, ease of use, performance, features, and reliability and/or connectivity capabilities of InterSystems technology.
• Participate in business and detailed technical discussions at all levels and in all departments of the customer's organisation to foster the adoption, use and deployment of InterSystems’ technologies.
• Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.
• Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
• Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
• Provide application programming in a variety of InterSystems technologies, and other technologies.
• Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topics include strategic and tactical considerations across both technical and business directions. Provide technical product demonstrations.
• Carry out formal training courses in InterSystems technologies.
• Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.
• Assist with troubleshooting and interact with the World-wide Response Centre (WRC) to support resolution of technical problems.
• Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.
• Design technical architecture with IRIS and other solutions.
• Connect with Subject Matter Experts (SME) to identify solutions
  • Providing recommendations and roadmaps for proposed solutions
  • Performing design, debug, and performance analysis on solutions
  • Documenting and sharing best practice knowledge for new solutions
  • Advocating for process improvements and helping develop solutions
  • Regularly communicating new features and benefits to partners, customers, and other stakeholders
  • Providing technical leadership to a team throughout the project lifecycle
  • Developing proof-of-concept projects to validate your proposed solutions
  • Reviewing and validating solutions designs from other team members

Experience & Qualifications

• Broad knowledge of IT Industry issues & trends including integration and cloud, with specific vertical market & technical knowledge in Integration (SOA, ESB, EAI, ETL, BI…).
• Proven leadership or technical management in an application development environment
• Highly experienced programming with demonstrable current hands-on expertise in object-oriented languages such as C#, C++ or Java / Jakarta EE.
• Highly knowledgeable in Python development
• Experience with clinical systems, EPRs, Health Exchange and protocols in healthcare, HL7 FHIR and IHE.
• Ongoing experience within the design, development & deployment of complex applications.
• Knowledge of application frameworks, application servers and server-less programming models.
• Knowledge of agile software development processes and continuous development.
• Extensive use of 2 or more databases such as InterSystems Caché, Oracle, SQLServer, PostgreSQL, Informix or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.
• Proven business analysis and problem solving skills
• Understanding of the business considerations of application development, support and deployment
• Excellent analytical skill
• English language fluency
• Software Engineering experience.
• Familiarity with modern AI technologies, including Generative AI, LLM integration, Agentic AI systems, and applied machine learning frameworks.

Education and Training

• Degree in Computing or a related discipline

With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries. For more information, visit InterSystems.com.

We are seeking a highly organized and proactive full-time Administrative Assistant to join our team. The ideal candidate will have a strong administrative background and be adept at managing office operations, supporting staff, have excellent communication skills, be computer proficient, and have a strong sense of professionalism. This role is pivotal in maintaining an efficient and productive office environment.

Responsibilities:

• Manage inventory and procurement of office supplies, furniture, and computer equipment, ensuring a well-stocked and organized workspace.
• Assist with onboarding employees including ordering equipment and organizing workspaces.
• Coordinate events and travel, including hotel accommodations and flights, in-office meals, lunch and dinner reservations, and meeting arrangements.
• Assist in processing and tracking expenses for reimbursement including scanning receipts and categorizing expenses.
• Manage office vendors including maintenance, janitorial, and other service providers.
• Scan, organize, and distribute incoming mail; manage outgoing mail.
• Maintain and organize digital files and records, ensuring easy access and efficient data management.
• Perform bookkeeping tasks such as processing vendor bills, collecting vendor W-9s or other vendor information, communicating with vendors.
• Assist with HR-related administrative tasks, such as coordinating trainings and other employee-related activities.
• Support special projects including software transitions and data migration.
• Create, format, and edit Microsoft Word, Excel, PowerPoint, and/or PDF documents.
• Reception coverage as needed.

Qualifications:

• 3-5+ years of office administrative experience
• Excellent organizational skills
• Ability to proactively anticipate needs and identify issues
• Strong verbal and written communication skills
• Flexibility to handle a variety of tasks and adapt to changing priorities
• Proficient in Microsoft Office Suite

Employment:

• Full-time (37.5 hours per week) with competitive compensation.
• Five day on-site working location at our office 

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

El Gerente de Desarrollo de Negocios multi-industria es responsable de administrar todos los aspectos de las cuentas de usuarios finales existentes y potenciales; instituciones gubernamentales, empresas fintech, bancos y en general el mercado público y privado, con el fin de generar oportunidades de ventas, ingresos y asegurar una relación comercial productiva y rentable tanto para los clientes como para nuestra compañía.

Se requiere experiencia en venta de plataformas de datos a nivel senior (CXO, VP, etc.).

Lugar de residencia en Santiago, Chile.

Responsabilidades:

· Identificar y calificar oportunidades de negocio y Partners potenciales.

· Trabajar con Partners o directamente para generar nuevos ingresos comerciales, así como ayudar a proteger y hacer crecer la base de clientes existente.

· Presentar los productos y servicios de InterSystems y levantar y desarrollar pipeline.

· Planificar y ejecutar las estrategias de ventas para impulsar nuevos ingresos en las diferentes verticales como gobierno, mineria o fintech.

· Actuar como enlace principal entre InterSystems y los clientes finales; desarrollar y mejorar las relaciones comerciales brindando altos niveles de servicio y fomentando el contacto con cuentas en varios niveles organizacionales;

· Liderar el equipo y recursos internos para lograr los objetivos de ventas de manera efectiva.

· Mantener y fortalecer las relaciones comerciales de la empresa con socios locales, recomendando la utilización de nuestra tecnología y buscando extender su uso.

Calificaciones:

· Conocimiento del mercado y proveedores de tecnologías de la información.

· Conocimiento del dominio de la arquitectura de software, especialmente en torno a temas y tendencias clave que afectan los sistemas de información, incluidos, entre otros, interoperabilidad, análisis, estándares, transacciones, etc.

· Más de 4 años de trayectoria de éxito en ventas de tecnología de la información

· Experiencia demostrada en la venta de soluciones de software a medianas y grandes empresas o instituciones.

· Experiencia en búsqueda y desarrollo de socios.

· Excelente comunicación, presentación y habilidades interpersonales.

· Experiencia previa trabajando en un área o empresa de tecnologías de la información.

· Experiencia en gobierno, Fintech, o minería es un plus.

Educación y entrenamiento:

· Licenciatura o experiencia relevante, preferiblemente en Tecnologías de la Información o Ingeniería.

Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile.

The Business Development Manager, multi-industry, is responsible for managing all aspects of prospective and existing end user accounts; government institutions, fintech companies, banks, and generally the private and public market, in order to generate sales opportunities, revenue and ensure a productive and profitable business relationship.

Experience selling data platforms at a senior level (CXO, VP, etc.) is required.

Place of residence in Santiago, Chile.

Responsibilities:

· Identify and qualify business opportunities & potential partners.

· Work with partners / or directly for generate new business revenues as well as help protect and grow existing customer base.

· Introduce InterSystems products and services and build a pipeline of new activity.

· Plan sales strategy and drives new business revenues with government, mining or fintech organizations.

· Act as the principal liaison between InterSystems and end user accounts; develops and enhances business relationship by providing high levels of service and by encouraging contact with accounts at various organizational levels; develops and continuously updates account profiles.

· Utilizes internal resources to achieve sales objectives in an effective way.

· Maintain and strengthen the company's commercial relationships with local partners, recommending the application of our technology and seeking to extend its use and application to the challenges of our partners and their customers.

Qualifications:

· Knowledge of the information technology market and providers

· Software architecture domain knowledge, especially around key topics and trends impacting information systems, including but not limited to Interoperability, Analitycs, Standards, Transactions, etc.

· 4+ years track record of information technology sales success

· Demonstrated experience selling software solutions into medium and larger companies or institutions.

· Partner scouting and development experience.

· Excellent communication, presentation, and interpersonal skills

· Prior experience working in an information technology area or company.

Education and Training:

· Bachelor’s Degree or relevant experience, preferably in Information Technology or Engineering.

Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile.

Job Summary

InterSystems is the place for someone looking for a challenging career and access to the kind of training, expertise and tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

InterSystems  is expanding the Testing as a Service (TaaS) team and is looking for Testing Facilitators to provide an automated testing service for large scale healthcare IT customer base. The role is best described as an administrative role with a technical slant. You will train our automated test platform by following customer test scripts. No programming or specific technical knowledge is required, but a strong interest in IT, a good working knowledge of web browsers, office tools (such as Microsoft Word and Excel) and a methodical mindset are must-haves. The TaaS team uses cutting edge cloud hosted GUI automation tools and infrastructure automation. Learn new tools and skills while providing a crucial service to major healthcare providers. This is a full-time permanent role.

Responsibilities

The duties initially assigned include, but are not limited to:

• Record detailed functional test scenarios into automated test scripts using InterSystems test automation toolkit.
• Coordinate the execution and review of automated testing.
• Document any functional, usability and performance issues detected by automated test runs.
• Liaise with other departments and subject matter experts during the creation and running of automated tests.
• Perform ongoing maintenance on automated test scripts.
• Other duties may be directed by the company from time to time.

Experience and Qualifications

• Demonstrated interest in IT and the application of technology to add value and/or solve problems.
• Strong computer skills are essential, scripting or test automation experience is an advantage.
• Application testing expertise is desirable especially in healthcare applications.
• A flexible and adaptable approach to learning new methodology, technologies and software products.

Education and Training

Technical or Computer Science Degree

InterSystems Corporation, a leading developer of database and integration technologies, is seeking candidates for its North American Sales Engineering Group. The role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, and business acumen. Regional travel is extensive.

Responsibilities:

• Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients
• Working closely with System Integrators and Project Managers, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices
• Designing, building, and presenting Proofs of Concept (PoCs) to prospects and partners
• Delivering standard and customized on-site training in a classroom environment
• Supporting our clients during beta test programs or pre-launch activities
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training

• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs
• Writing competitive proposals, solution overviews, sales collateral, etc. to support pre-sale efforts

Qualifications/ Nice-to-Haves:

• Personal presence to establish yourself as a trusted advisor to development and delivery managers and senior architects
• Outstanding interpersonal, communication, and presentation skills
• Strong technical and business writing skills
• Proven business analysis and problem-solving skills
• Demonstrated expertise in troubleshooting
• Demonstrated experience with most/all of the following
• HTML, JavaScript, Angular
• Object-Oriented programming languages
• SQL and ODBC / JDBC
• XML, XSLT, JSON, SOAP, REST
• Cloud hardware services, containers, kubernetes, etc.
• Windows, Unix/Linux, MAC OS X
• Application servers, e.g., WebSphere, JBoss, TomCat
• API Management
• Healthcare protocol experience (FHIR, HL7, CCD/CDA, X12, etc.) a plus

Education:

• BS in Computer Science or equivalent technical degree
• 5+ years of experience in a Software Engineering/Sales Engineering or development position

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking an experienced and forward-thinking product manager with a thorough understanding of today’s challenges and opportunities in the field of interoperability, integration and API-driven development, to help meet the needs of our customers connecting systems and services to model business processes and build connected applications. 

As a Senior Product Manager, you will play a leading role in creating the product strategy and roadmap, defining new product capabilities based on market needs, and executing the delivery of technology and applications to enterprises running life-critical applications on InterSystems products. 

You will be working closely with stakeholders from across the organization, including the integration & platform engineering teams, cloud operations, sales engineering and marketing, as well as key customers, ensuring everyone has a common understanding of the specific challenges we’re facing, their relative priority, and the solutions we’re implementing to address them.

Key Responsibilities

• Proactively engage with customers, prospects, and industry experts to identify gaps in our portfolio; leverage market research to inform build/buy/partner decisions for addressing those gaps; and build effective working relationships with technology partners.
• Based on market research, analysis and expertise, formulate a strategy and roadmap for our existing and new product offerings around interoperability, integration and full-stack development. 
• Collaborate with stakeholders across business units to align product development and technology partnerships with user needs and business goals. 
• Drive excitement, adoption, and satisfaction for new product releases by ensuring that InterSystems stakeholders and partners are well-prepared with the appropriate information, collateral, and messaging.

Experience/Qualifications

• Bachelor’s degree in computer science, engineering, or a related field. Advanced degrees or certifications in software engineering or product management are a plus.
• At least 7 years of experience with integration products and technologies, such as data integration, business process modeling, API management, web services, etc.
• At least 5 years of experience as a Product Manager, Product Owner, or Solution Architect.
• Hands-on experience with Python or comparable programming language, REST, and JSON. Able to build quick demos and prototypes, optionally leveraging AI tools to accelerate development.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Strong project management skills, able to take projects from a fudgeable start to a fully documented finish.
• Familiarity with artificial intelligence, database management, full-stack application development and cloud technologies and concepts is a desirable.

Key Regional Benefits

• Comprehensive Health/Dental Insurance plans through BCBS
• Generous PTO
• Performance Bonus and 401K Plans
• Company Sponsored Outings
• Daily Stipend for Cafeteria & Café
• State of the Art Onsite Gym

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems Italia seeks experienced candidates who are creative, motivated, and energetic problem-solvers to join a group of experts working with a broad range of new and advanced technology. You will have the opportunity to work with some of Italy's leading organizations in healthcare.

Responsibilities:

• Provide immediate response to customer inquiries in accordance with service standards. Provide support to current installed based customers.
• Provide the link between our customers and the InterSystems Global Support organization
• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
• Provide application support for the TrakCare Hospital Management System.
• Support the implementation of the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
• Escalate Open (unresolved) problems in accordance with current policies and procedures.
• Conduct individual and group training, product demonstrations and workshops as required
• Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
• Be a Subject Matter Expert (SME) for TrakCare.
• Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
• If required, work with our partners to identify potential changes within the parameters of the product
• Participate in on-site implementations if required
• Participate in on-site Support related meeting with customers/partners if required
• Participate in the on call 24 hour roster service

Experience and Qualifications:

• General aptitude for solving problems and using technology to improve processes
• Understanding and experience in implementation of product solutions
• An ability to handle multiple tasks simultaneously and within tight time constraints
• Proven ability to work through problems with different customer groups achieving positive outcomes
• Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems preferred
• Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls
• Be able to design and write specification documents related to customer requirements
• Ability to work in team (with colleagues/partners eventually located in different town/countries)

Education and Training:

• BS or MS in Computer Science or equivalent; (Physics, Mathematics, Sciences), OR
• University degree in medical informatics, management information system, system engineering or any related field.

As an equal opportunities employer, InterSystems does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our organization.

For our Implementation team, we are looking for a Project Manager with proven experience in implementing projects within the healthcare IT domain. The position is based in Milan, with a hybrid work model.

Key Responsibilities:

• Plan and execute TrakCare implementation projects within the country, ensuring adherence to timelines and budget.
• Take end-to-end responsibility for the project lifecycle, from day‑to‑day execution management to securing the necessary resources, ensuring effective team coordination so that the deployment is delivered according to contractual commitments and agreed deadlines.
• Define project objectives and oversee quality control throughout the entire project lifecycle, following InterSystems’ customer engagement methodology.
• Monitor customer and third‑party obligations, managing escalations related to any agreed project changes.
• Be available for assignments requiring regular travel to customer sites (70–80% of the time).

Skills and Qualifications:

• Experience managing implementation projects for integrated healthcare solutions in a customer‑facing role, gained within public or private healthcare organizations.
• Experience overseeing the full project lifecycle, from kick‑off to execution, go‑live, and closure.
• Direct knowledge of the healthcare sector and 3+ years of experience with Hospital Information Systems (HIS).
• Experience in resource management and in monitoring timelines and budgets.
• Proven ability to lead diverse and multidisciplinary teams.
• Strong communication skills at all levels of an organization.
• Experience managing contracts, including those involving third parties.
• Bachelor’s or Master’s degree in a relevant field (e.g., Biomedical Engineering, Management Engineering).

Nice to Have:

• Exposure to software development processes.
• PMP certification.

InterSystems Italia is committed to ensuring equal opportunities for all candidates. We believe in fostering an inclusive workplace that respects and promotes diversity, regardless of gender, age, race, religion, sexual orientation, disability, or any other protected status. We encourage applications from suitably qualified individuals of all backgrounds, and are dedicated to creating a fair and non-discriminatory recruitment process.

Clinical Safety Specialist

Location – Windsor/ Edinburgh, UK

Type of Work - Office based

Role Overview

The Clinical Safety Specialist will work alongside other members of the clinical safety team to manage the adoption of InterSystems Clinical Safety Management Framework supporting the development and implementation of InterSystems products.

Key Responsibilities

• Provide the clinical safety assurance service across InterSystems products
• Adapt and refine InterSystems Clinical Safety Management Framework and Plan for use
• Act as the escalation point for reported clinical safety issues
• Create Safety Reports as appropriate from issues reported by Customers, Implementation and Support staff
• Perform clinical safety assessments to investigate and assess clinical risk in good faith to support and improve patient safety
• The ability to work in a multi-disciplinary team including regional edition, implementation, and support
• Deliver clinical safety training to internal and external groups
• Participate in the Clinical Safety Group activities
• Create and maintain Region, Project and clinical safety documentation
• Provide clinical safety/ risk assessment advice at customer sites
• Provide advice and bring experience to the customer and ISC team in terms of lessons learnt in the field particularly around clinical safety
• Must be prepared to undertake the role of Clinical Safety Officer (where applicable) or act as Clinical signatory on behalf of InterSystems as required

Experience/Qualification Required

• Possesses a strong grasp of the clinical workflow in the full range of inpatient settings (including accident and emergency, maternity, and operating theatres) and outpatient settings
• Proven clinical stakeholder engagement, negotiation, and strong influencing skills. Ability to manage multiple tasks simultaneously and prioritize workload to meet demands
• Exceptional problem solving and analytical skills
• Excellent communication and presentation skills; multi-lingual as required depending on location
• Demonstrable experience of involvement in Clinical Governance activities Implementation of successful clinical risk management activities
• EMR/ HIS Experience as a user of health information technology and/or implementation experience preferred
• Experience in developing and delivering training materials and/ or coaching desirable.
• Clinical qualifications (Doctor, Senior Nurse, Pharmacist or Allied Health Professional)
• Professional registrations
• 5-10 years of clinical experience
• Experience in a secondary care setting

Other

• Travel: 10%
• Special Work Hours: flexibility to support global business need

We are seeking an experienced Major Incident Lead – Site Reliability to join our Managed Services team. This role is responsible for leading the response to high-severity, customer-impacting incidents across InterSystems’ managed services platforms. Acting as the Incident Commander, the role ensures rapid service restoration, clear and confident stakeholder communication, and disciplined coordination across SRE, engineering, support, cloud, and service delivery teams.

Operating within an SRE-aligned service model, the Major Incident Lead focuses on protecting service reliability through the effective use of service level indicators and service level objectives, prioritizing customer impact reduction over root cause analysis during live incidents. Beyond incident response, the role drives post-incident reviews, turning operational failures into measurable reliability improvements and reduced repeat incidents.

This position is critical to maintaining customer trust, platform resilience, and operational excellence in a 24x7, mission-critical, and highly regulated environment.

Key Responsibilities

Major Incident Management

• Lead end-to-end management of P1 and P2 major incidents affecting InterSystems managed services customers; Serve as the single point of coordination for major incidents
• Deliver timely, accurate and audience-appropriate communications to customers, partners, internal leadership, service delivery, implementation, support and customer success teams
• Manage executive-level updates during prolonged or high-risk incidents
• Lead post-incident reviews and root cause analysis (RCA)
• Ensure corrective and preventative actions are clearly defined, owned and tracked; while identifying trends, systemic risks and recuring issues for automation opportunities and improved tooling
• Contribute to continuous improvement of incident processes, tooling and runbooks
• Ensure incidents are managed in line with contractual SLAs and regulatory requirements; maintain accurate incident documentation and audit-ready records
• Maintain and improve major incident playbooks and escalation paths; participate in on-call rotations and incident simulations
• Support customer service reviews and contractual discussions when required

Qualifications

• 5+ years of experience leading major incidents in a managed services, service delivery, cloud or enterprise IT environment
• Strong understanding of SRE principles, availability engineering, operational resilience practices and ITIL Incident, Problem, and Change Management
• Experience operating in 24x7, mission-critical environments with incident and service management tools (ServiceNow, Jira, PagerDuty)
• Understanding of services related to cloud-native platforms (AWS, Azure or GCP), observability solutions (Coralogix, Grafana, Prometheus, CloudWatch, Splunk)
• Strong understanding of data platform operations, high availability and scaling in support of mission-critical systems such as InterSystems IRIS, HealthShare, Intellicare and Trakcare
• Ability to lead under pressure and make clear, structured decisions; Reliability-first mindset
• Excellent verbal and written communication skills
• Strong stakeholder management, including senior leadership and customers
• Bachelors or Masters degree in Computer Science, Engineering or related technical field

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems Corporation, a leading developer of database and integration technologies, is seeking candidates for its North American Financial Services Sales Engineering Group. The role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, and business acumen. Occasional regional travel is a requirement for the role.

Responsibilities:

• Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients
• Working closely with System Integrators and Project Managers, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices
• Designing, building, and presenting Proofs of Concept (PoCs) to prospects and partners
• Delivering standard and customized on-site training in a classroom environment
• Supporting our clients during beta test programs or pre-launch activities
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training
• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs
• Writing competitive proposals, solution overviews, sales collateral, etc. to support pre-sale efforts

Required Skills

Technical Expertise:

• 5+ years of experience as a Sales Engineer, Software Developer or related role(s) in the Financial Services domain
• Ability to handle technical questions and provide solutions during the sales cycle.
• Proficiency in architecture design and technical documentation.
• Demonstrated experience with most/all of the following
  • Object-Oriented Programming and/or Enterprise Application Development, vibe coding, etc.
  • Relational or non-relational databases using SQL or NoSQL
  • Data Engineering skills using Python, GenAI, RAG, MCP, etc.
  • Modern Analytics architectures - Data Lakes /Data fabrics/Data mesh
  • Machine Learning and Generative AI use cases
  • HTML, JavaScript, Angular
  • XML, XSLT, JSON, SOAP, REST
  • Cloud hardware services, containers, kubernetes, etc.
  • Windows, Unix/Linux, MAC OS X
  • API Management

Communication Skills:

• Excellent verbal and written communication skills to interact with a wide range of stakeholders, including clinicians, C-level executives, and software engineers.
• Ability to deliver compelling presentations and product demonstrations.

Problem-Solving Skills:

• Strong analytical skills to assess technical feasibility and recommend strategies.
• Ability to lead and manage Proof of Concept (POC), Prototype, and Paid Pilot projects.

Project Oversight:

• Experience in leading technical qualification calls and managing RFx processes.
• Ability to oversee implementation teams and ensure successful project delivery.

Customer Focus:

• Commitment to ensuring customer satisfaction and reference-ability.
• Ability to provide technical mentoring and transfer of knowledge to customers.

Collaboration:

• Ability to work closely with Account Managers, Professional Services, Product Management, Support, and other internal teams.
• Experience in logging and communicating customer needs to Product Management and Development.

Educational Background

A degree in Computer Science, Engineering, or a related technical field.

Experience:

• Proven experience in a Sales Engineering or similar technical role.
• Experience with Financial Services-related organizations is a plus.

Technical Certifications:

• Relevant technical certifications related to InterSystems products or similar technologies are advantageous.

Industry Knowledge:

• Familiarity with the Financial Services industry and its technical requirements.

These skills and qualifications will help ensure success in the Sales Engineer role by enabling effective communication, technical problem-solving, and customer satisfaction.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems technology is the engine behind some of the world’s most mission-critical systems. Our software supports secure, high performance data platforms including highly regulated data that enable operational readiness, logistics, healthcare and enterprise modernization across government and commercial sectors. InterSystems manages over one billion patient records globally and supports mission-critical systems across industries. In financial services alone, nearly $2 trillion in assets are governed by InterSystems-based risk and compliance platforms.

Within the InterSystems Public Sector subsidiary (IPSC), leadership is responsible for driving revenue growth, shaping policy engagement with Congressional stakeholders, and building enduring relationships across federal agencies and the partner ecosystem. 

The VA Account Executive will support the execution of account strategy under the direction of the IPSC VA Account Director and the IPSC Managing Director, with a focus on expanding the IPSC footprint within the Departement of Veterans Affairs.

The ideal candidate will have VA domain and policy knowledge, established relationships within the VA and partner ecosystem. Experience with mission systems, data platforms, interoperability, AI or enterprise software is essential, particularly within secure and classified environments. An understanding of the federal procurement process is required, including contract vehicles, prime vs. subcontractor dynamics, services vs. products, flow-down requirements, and ongoing contract management.

Key Responsibilities

• Develop and execute an account plan aligned with the IPSC VA Account goals and objectives to increase market share and drive new business opportunities across VA mission areas.
• Identify, qualify and pursue net-new business opportunities aligned with the direction of the IPSC VA Account Director.
• Engage early with VA stakeholders, program offices and industry partners to appropriately influence requirements development and upcoming RFx opportunities.
• Build and maintain strong relationships with Systems Integrators and other key third-party influencers to ensure InterSystems technology is positioned within VA proposals and architectures.
• Collaborate with Sales Engineers and internal functional teams to develop compelling business and technical proposals including responses to RFx’s.
• Ensure issues raised by VA customers are addressed promptly and effectively by the organization.
• Represent InterSystems at VA-focused conferences, industry days, and technology forums.

Qualifications

• Knowledge of VA missions, healthcare systems, and modernization initiatives.
• 5-10+ years of demonstrated sales leadership experience in federal sales and account management.
• Consistent achievement of net-new software sales quotas over multiple years.
• Strong understanding of federal contracting and procurement.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with Leadership, Program Executive Office (PEO) and program management levels.
• Bachelor’s degree required, advanced degree preferred.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems Corporation, leading provider of data solutions (HealthShare - IRIS) for industries with critical needs like healthcare, is looking for a Junior Sales Engineer to join our French Sales Engineering team. The role requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, and business acumen. Occasional travels to customers will be involved.

Key Responsibilities:

• Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients.
• Working closely with System Integrators and Project Managers, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations.
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices
• Designing, building, and presenting Proofs of Concept (PoCs) to prospects and partners
• Delivering standard and customized on-site training in a classroom environment
• Supporting our clients during beta test programs or pre-launch activities
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up to date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training.
• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs.
• Writing competitive proposals, solution overviews, sales collateral, etc. to support pre-sale efforts. 

Qualifications/ Nice-to-Haves:

• 2+ years of experience as a software developer or related role(s)
• Personal presence to establish yourself as a trusted advisor to development and delivery managers and senior architects.
• Outstanding interpersonal, communication, and presentation skills
• Strong technical and business writing skills
• Proven business analysis and problem-solving skills
• Demonstrated expertise in troubleshooting
• Demonstrated experience with most/all of the following:
• Relational or non-relational databases using SQL or NoSQL
• Data Engineering skills using Python
• Modern Analytics architectures - Data Lakes /Data fabrics/Data mesh.
• Machine Learning and Generative AI use cases
• HTML, JavaScript, Angular
• XML, XSLT, JSON, SOAP, REST
• API Management
• Healthcare protocol experience (FHIR, HL7)

Education & Training

• BS in Computer Science or equivalent technical degree

InterSystems HealthShare is a versatile health informatics platform that aggregates holistic patient data, enhances interoperability, and delivers insights into analytics and advanced solutions. The role of Account Executive involves managing all aspects of prospective and existing end-user accounts within medical device and life-science organizations to generate sales revenue and foster productive business relationships.

Key Responsibilities: 

• Introduce InterSystems products and services to medical device and life-science organizations, building a pipeline of new opportunities.
• Develop and execute sales strategies to drive new business revenue within life sciences accounts.
• Serve as the principal liaison between InterSystems and customer organizations, strengthening relationships across multiple levels.
• Leverage internal resources to achieve sales objectives and deliver value to customers.
• Gather and communicate customer feedback regarding product performance, providing input to product development and support teams for enhancements.
• Generate new business revenue while protecting and expanding the existing customer base.

Qualifications:

• Strong life sciences domain knowledge, including key trends impacting medical device organizations, such as clinical development, real-world evidence, regulatory requirements, data integration, AI and analytics.
• 10+ years of demonstrated success in technology sales (Life Science/Med Device strongly preferred).
• Proven experience selling software or data solutions into medical device companies. - Excellent communication, presentation, and interpersonal skills.
• Prior experience working within healthcare IT, life sciences, or related environments.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

As the Cloud Alliances Manager – North America, you will be responsible for defining the joint GTM strategy with top cloud partners.  You will execute on this strategy in order to drive revenue growth through these partners, primarily with Amazon Web Services (AWS) and Google Cloud.

This is a sales-oriented role focused on strategy, pipeline creation, co-sell execution, and marketplace-driven revenue. You will work closely with cloud partner industry and field teams and internal sales to identify, develop, and close joint opportunities, leveraging cloud programs such as co-sell and marketplaces.

Success in this role requires deep experience navigating cloud ecosystems, influencing joint sales motions, and driving measurable revenue outcomes in a fast-paced, competitive environment.

Key Responsibilities

Cloud Partner Strategy & Relationship Management

• Define the joint GTM strategy with AWS and Google Cloud
• Build and manage strategic relationships with AWS and Google Cloud field sellers, partner teams, and industry leaders (e.g. Healthcare & Life Sciences, Financial Services etc.)
• Develop joint sales plays and “better together” plansto drive aligned pipeline and revenue growth
• Establish InterSystems as a priority partner within cloud ecosystems

Revenue & Pipeline Ownership

• Own and drive cloud-sourced and cloud-influenced pipeline and revenue
• Actively engage in deal strategy, qualification, and execution alongside cloud partner sellers and internal sales teams
• Be accountable for pipeline growth, closed-won revenue, and new logo acquisition through cloud channels and partnerships

Co-Sell & Marketplace Execution

• Lead joint co-sell motions leveraging programs such as AWS ACE and Google Cloud Co-Sell
• Drive adoption of cloud marketplaces (e.g., AWS Marketplace, Google Cloud Marketplace) to accelerate deal velocity and consumption
• Structure and support marketplace transactions, including private offers and consumption alignment

Go-to-Market Execution

• Develop and execute joint GTM plays and industry use cases with cloud partners
• Produce assts (solution briefs, enablement materials, business plans) that support the joint GTM strategy
• Align closely with sales teams to generate demand and accelerate pipeline
• Lead regular pipeline reviews and deal inspections with cloud partners

Cross-Functional Collaboration

• Partner closely with internal Product and Marketing stakeholders to align on cloud strategy, marketplace readiness, and co-sell motions
• Collaborate with internal product teams responsible for cloud partner programs, funding, and incentives to ensure alignment with revenue objectives
• Work with direct sales and sales engineering teams to win deals and accelerate sales cycles
• Act as the internal voice of the cloud partners, ensuring field and product alignment on priorities and opportunities

Qualifications

• Direct experience working with Amazon Web Services and/or Google Cloud as strategic partners, with a strong understanding of their go-to-market and co-sell motions
• Bachelor’s degree in Business, IT, or a related field
• 5+ years of experience in alliances, partner sales, cloud partnerships, or business development in enterprise software
• Proven track record of driving revenue through cloud partnerships or co-sell motions
• Strong understanding of cloud GTM models, including co-sell and marketplace selling
• Strong deal strategy, negotiation, and closing skills
• Demonstrated ability to influence cloud sellers and executive stakeholders
• Excellent communication and commercial storytelling skills
• Willingness to travel as needed

Preferred Qualifications

• Experience in healthcare or regulated industries
• Familiarity with cloud marketplace constructs (private offers, SaaS contracts, consumption models)
• Experience working in ISV + cloud co-sell environments
• Understanding of data platforms, interoperability, or analytics solutions

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Job Summary

The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services.

With a deep understanding of product capability, deployment nuances, and customer priorities, the Service Manager plays a pivotal role in aligning service delivery with contractual obligations, business goals, and long-term relationship success.

Key Responsibilities

• Model after Epic’s support structure where each customer has a (non-exclusively) assigned point of contact within support
• Serve as the primary service delivery contact between the healthcare provider and internal technical/support teams.
• Oversee the end-to-end service lifecycle, ensuring SLAs and KPIs are met or exceeded.
• Coordinate and chair regular service review meetings with stakeholders, including incident, problem, and change management reviews.
• Monitor and report on system performance, availability, and user satisfaction; initiate improvement plans as needed.
• Manage escalations for major incidents and ensure timely communication and resolution.
• Maintain a clear roadmap of service enhancements, patches, and upgrades in collaboration with Programme Management.
• Ensure compliance with ITIL practices across incident, problem, change, and release processes.
• Track service requests, recurring issues, and risks, proactively addressing root causes to minimise disruption.
• Lead post-incident reviews and coordinate problem management investigations and follow-ups.
• Liaise with internal teams for escalated technical support and product guidance.
• Collaborate with customer clinical informatics, IT, and operational teams to align the service to business and clinical needs.
• Maintain service documentation, including support contacts, escalation paths, and reporting templates.

Skills & Qualifications

• Strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows.
• ITIL-qualified and experienced in IT Service Management (ITSM) within a healthcare or enterprise application support environment.Excellent stakeholder management, communication, and negotiation skills.
• Proven experience handling service escalations and high-impact incident response.
• Analytical and detail-oriented approach to service metrics and problem-solving.

 Job Summary

In Thailand we see high demand for InterSystems TrakCare™, a connected healthcare information system. It is a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

The InterSystems TrakCare Regional Edition team employs clinicians and healthcare IT experts who build local editions that transform healthcare organizations.

Job Description

Working closely with the global Product teams and local implementation teams, this role is responsible for configuring and managing the Clinical functionality of TrakCare to meet the specific requirements of a local market. Bringing together the regional requirements for clinical functionality and relevant best practice, the Product Specialist is responsible for defining the specification for regional configuration, performing the work, testing and documenting the output. Working with the Regional Edition Manager, the Product Specialist is responsible for producing high quality, well documented outputs that are used to drive implementation projects and lead the clients.

Duties & Responsibilities:

 The duties initially assigned include, but are not limited to:

• Develop use cases or product requirements and functional requirements for new functionality. Support QA, training, and documentation in understanding new functionality.
• Provide business analysis of problems and new requests
• Collect, synthesize and prioritize customer feedback, using a combination of live customer feedback sessions and additional feedback mechanisms
• Participate in project teams with developers and other key staff to develop new functionality for the product.
• Assist with scoping, planning, development and Implementation of new developments as needed.
• Work closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfy stated needs.
• Prepares and delivers product material, product presentations and demonstrations as needed to support knowledge sharing, learning, pre-sales and customer requirements.

 Requirements:

• Clinical experience preferably as a Medical Doctor or Nursing
• Experience in working with Healthcare IT, preferably having worked with a software implementation as a vendor or a customer
• Experience in writing use cases, requirements, or functional documentation for healthcare applications.
• Previous experience working with healthcare applications at an in depth level
• University Degree in Technology, Science, Medical or Healthcare

Professional Skill Requirements: 

• Very good problem solving and analytical skills
• Excellent communication, inter-personal, multi-cultural, skills 
• Ability to coordinate and lead team

InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. For more than 40 years, InterSystems has partnered with the U.S. Department of Veterans Affairs (VA) to improve healthcare delivery for Veterans and their families. We are seeking a Solution Architect to support our software sales and capture teams in pursuing complex VA health IT opportunities, with a strong focus on VistA and related VA systems.

This role partners closely with Sales, Engineering, and Product teams to design, position, and support technical solutions that integrate with legacy and modern VA environments. The role is highly customer-facing and capture-oriented, supporting pre-sales activities, solution shaping, RFIs, and proposal efforts. The Solution Architect will serve as a trusted technical advisor to VA stakeholders, both technical and non-technical stakeholders.

Responsibilities

• Serve as the primary technical lead supporting sales efforts into the U.S. Department of Veterans Affairs.
• Design end-to-end technical architectures with VA systems.
• Lead technical discovery sessions with VA clinicians, IT staff, and third parties.
• Translate VA requirements into solution designs, implementation plans, and technical proposals.
• Architect integrations using VistA APIs, HL7, FHIR, RPCs, MUMPS-based data structures, and VA data models.
• Understand scalable architectures supporting 130+ VistA instances while ensuring reliability and performance.
• Ensure solutions align with VA standards, data governance, and interoperability frameworks.
• Navigate hybrid environments involving legacy VistA and newer platforms.
• Develop and deliver technical demonstrations tailored to VA use cases.
• Partner with sales and capture teams to support VA pursuits.
• Act as the technical lead during customer engagements, solution discussions, and technical evaluations.
• Support RFIs, draft RFPs, and proposal responses with accurate, compelling technical content.
• Incorporate modern architectural patterns and appropriate technologies to support performance, resilience, and future modernization.
• Serve as a trusted technical advisor to VA technical, clinical, and program stakeholders.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years of experience in solution architecture, sales engineering, or health IT integration.
• Experience supporting federal health IT sales or implementation.
• Experience supporting pre-sales, capture, or solutioning efforts for large government opportunities.
• Ability to clearly communicate complex technical concepts to both technical and executive audiences.
• Proven ability to operate effectively in regulated, mission-critical healthcare environments.

Preferred Qualifications

• Strong technical understanding of VistA architecture, workflows, and integrations.

Regional Benefits

• Comprehensive health/dental insurance plans through BCBS
• Generous PTO
• Performance bonus
• 401K Plan w/company profit sharing
• Continued Learning/Tuition Assistance

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems technology is the engine behind the world's most important applications. Our software is used to manage over 1 billion patient records worldwide. In financial services, nearly $2 trillion in assets are governed by InterSystems-based risk and compliance applications. With great products, and brilliant people, what we do, matters.

Sales Executives in the Federal business are responsible for managing all aspects of prospective and existing accounts, generating sales revenue, and ensuring a productive and profitable business relationship with customers and with Systems Integrators.

The ideal candidate will have experience selling technology into governmental accounts or partnering with Systems Integrators that sell into such accounts.  A background in operational systems, data platforms or enterprise software is important – particularly related to the regulatory and policy frameworks used to support the federal government ecosystem.  An understanding of the Federal procurement process is important, including contracting vehicles, prime contractors versus subcontractors, services versus products, flow down considerations, and ongoing contract management.

Responsibilities:

• Introducing InterSystems products and services to The US Department of Defense
• Planning sales strategy and driving new business opportunities with target operating divisions within the Department
• Main focus will be on non-health programs, use cases and opportunities. Sub-focus healthcare related prospects
• Achieving sales objectives and quotas
• Influencing the design of upcoming RFxs through collaboration with key stakeholders
• Building relationships with Systems Integrators in order to drive the inclusion of InterSystems technology in proposals
• Collaborating with Sales Engineers and other functional units at InterSystems to assemble sales proposals including RFx responses
• Acting as the principal liaison between InterSystems, prime contractors, and customer accounts; developing and enhancing business relationships by providing high levels of service and by encouraging contact with accounts at various organizational levels; developing and continuously updating account profiles
• Ensuring that problems raised by existing customers and integrators are handled by the organization
• Providing feedback from customers regarding product performance; providing input to product development and support services for product fixes and enhancement
• Representing InterSystems at sales conferences to promote the Company’s products and services
• Generating new business revenues as well as helping to protect and grow existing customer base

Qualifications:

• Governmental agency domain knowledge, especially around key topics and trends impacting Defense. This includes Departmental priorities, key programs within operating divisions, and assessing the impact of statute and regulation in supporting new efforts.
• 8+ years track record of technology sales success at the US Department of Defense. This includes non-cleared and cleared opportunities in CONUS and non-CONUS theatres
• Demonstrated experience selling software solutions, including data platforms and analytics to the Department of Defense
• Achieving net new software sales quotas for the past several years (consistent record of achieving targets)
• Growing a sales territory within the Department of Defense, focused on non-healthcare components
• Demonstrated experience selling software solutions, including data platforms and analytics
• Understanding of the government contracting process and established relationships with key external business partners
• Excellent communication, presentation, and interpersonal skills

Education and Training:

• Bachelor’s Degree or relevant experience
• Security Clearance and the Top-Secret level or above a plus

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. The Government Affairs role is responsible for shaping public policy and legislation, building relationships with government stakeholders, and ensuring our business strategy aligns with evolving healthcare and data interoperability policies.

This role serves as a strategic bridge between public sector policy and sales and marketing to support growth while advancing policies that improve patient outcomes and systems efficiency.

Responsibilities

• Monitor and analyze federal healthcare policy, legislation, and regulatory developments affecting health IT, data interoperability and privacy.
• Develop and execute government affairs strategies that support the InterSystems Public Sector business objectives.
• Advocate for policies that enable adoption of software solutions through direct engagement with policymakers, regulators, and staff.
• Draft policy positions, comment letters, testimony, and briefing materials.
• Assist with influencing public policy and providing input with proposed and existing legislation.
• Build and maintain relationships with Congressional leadership and key staff.
• Coordinate executive participation in Congressional meetings, hearings, and industry events.
• Translate complex regulatory requirements into actionable guidance for internal teams.
• Track emerging policy trends and assess risks and opportunities for the business.
• Ensure compliance with lobbying, ethics and disclosure requirements.

Required Qualifications

• Bachelor’s degree and 5–10+ years of experience in government affairs, public policy, healthcare policy, or regulatory affairs.
• Strong understanding of the U.S. healthcare system and health technology policy landscape.
• Experience engaging with federal and/or state policymakers and regulatory agencies.
• Excellent written and verbal communication skills.

Regional Benefits

• Comprehensive health/dental insurance plans through BCBS
• Generous PTO
• Performance bonus
• 401K Plan w/company profit sharing
• Continued Learning/Tuition Assistance

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. For over 40 years, InterSystems has assisted the U.S. Department of Veterans Affairs (VA)with improving the delivery of benefits including healthcare to Veterans and their families.

We are seeking a Clinical Specialist to support the use of our software across VA including VA medical centers and associated clinics. This role acts as the clinical subject-matter expert, bridging frontline VA clinicians and internal sales, marketing, product and implementation teams.

Responsibilities

• Serve as the clinical subject-matter expert for VA customers, supporting new and existing opportunities.
• Helps in clinical process requirements elicitation. Participate in RFX responses, demonstrations, and customer presentations as a clinical expert.
• Assess VA clinical workflows and map them to software functionality.
• Work directly with VA clinicians (physicians, nurses, pharmacists, care coordinators), informatics staff, and clinical leadership.
• Translate clinical needs and feedback into actionable requirements for internal Sales, Engineering and Product teams.
• Works with internal teams to translate missing requirements into new product or program capabilities.
• Support clinical discussions during pre-sales, pilots, and proof-of-concepts as needed communicating to clients how their requirements are fulfilled using InterSystems products.
• Ensure solutions align with VA clinical standards, policies, and documented requirements.

Required Qualifications

• Clinical degree required (RN, NP, PA, MD/DO, PharmD, or other licensed healthcare professional).
• 3–7+ years of clinical practice and/or clinical informatics experience.
• Clinical domain knowledge within healthcare community.
• Experience working with electronic health records.
• Strong communication and presentation skills.

Preferred Qualifications

• Active or prior clinical experience within the U.S. Department of Veterans Affairs.
• Prior experience working for a VA contractor or health technology vendor supporting VA.
• Background in clinical informatics, health IT implementation, or quality improvement.
• Familiarity with VA clinical workflows, documentation practices, and care models.

Regional Benefits

• Comprehensive health/dental insurance plans through BCBS
• Generous PTO
• Performance bonus
• 401K Plan w/company profit sharing
• Continued Learning/Tuition Assistance

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Accounts Assistant

Location - Windsor, UK

Type of Work - Office Based

Role Overview

Reporting into the Senior Controller, the Accounts Assistant position at InterSystems plays an integral role in the Finance department at our UK office in Windsor, Berkshire. The UK office supports operations across EMEA.

Key Responsibilities

• Accounts Payable processing for UK, Ireland and South African branches including verification of appropriate approval; invoice posting, upload of supporting documentation & preparation of weekly settlement runs
• Finance review of staff expenses against local branch policies for UK, Ireland and South Africa; processing expense settlements weekly
• Deliver expense induction for new starters
• Process daily bank transactions and complete daily bank account reconciliations
• Collation, communication & co-ordination of payroll changes (provided by HR) to bureaus for South African, Finland and Swedish branches. Review of outputs to confirm appropriate deductions. Processing payroll settlement and payroll journals to ledger (Monthly)
• South African VAT return preparation (Monthly)
• Month end balance sheet reconciliation for UK, Ireland and South African branches
• Preparation of corporate card ledger posting and upload of supporting documentation into Workday (Monthly)
• Ensure finance activities comply with local statutory requirements and internal control frameworks across supported regions
• Bank settlement of VAT and Corporation Tax payments as required
• Prepare ad-hoc journals as required
• Assist in the month-end close process
• Ad-hoc assistance to the Senior Controller and International Controller as required

Key Accountabilities

• Ensure supplier and employee expense accounts are accurately processed, reconciled, and settled in line with agreed terms, local policies, and internal controls
• Record and validate invoices, including matching against approved purchase orders
• Support payroll coordination activities for selected regional branches

Experience/Qualification Required

• AAT Level 4 qualification (minimum) or equivalent; experience within an international, multi-entity environment is preferred.
• Prior experience using Workday is highly advantageous.
• Experience working with multi-currency accounting systems is desirable.
• Strong attention to detail with a proactive and collaborative team-oriented approach.
• Significant experience in transactional finance activities, with a solid understanding of financial statements and accounting entries.
• Confident communicator, able to liaise effectively with internal teams, senior management, and external stakeholders to resolve queries and explain financial information clearly

We are seeking an experienced Engagement Manager to lead managed services engagements for healthcare organizations leveraging InterSystems technologies, including IRIS, IRIS for Health, HealthShare, IntelliCare, TrakCare, and related interoperability platforms. This role is responsible for ensuring the overall success of complex, mission-critical environments that support clinical, operational, and data exchange workflows across hospitals, health systems, and payer organizations.

As the primary point of accountability, you will own the end-to-end managed services client experience — from onboarding through steady-state operations, renewal, and growth. You will operate at the executive level, building trusted relationships with CIOs, CMIOs, and operational leaders while coordinating cross-functional teams across delivery, engineering, cloud, and support organizations. Your focus will be to ensure reliable service delivery, regulatory compliance, and alignment between contractual commitments and real-world healthcare outcomes.

This is not a project management role. It is a strategic ownership role that combines relationship leadership, commercial accountability, operational oversight, and risk management. You will play a critical part in maintaining the stability and performance of platforms that directly impact patient care, data interoperability, and business continuity.

Success in this role requires deep experience in enterprise healthcare IT environments, strong financial and service management skills, and the ability to navigate complex stakeholder landscapes while driving measurable client value.

Key Responsibilities

• Own the full managed services lifecycle for healthcare clients using InterSystems platforms: onboarding, adoption, optimization, steady-state operations, renewal, and expansion
• Ensure successful transition from implementation or sales to operational support with clear scope, service definitions, and readiness criteria
• Establish governance structures tailored to healthcare organizations, including operational reviews, executive business reviews, and regulatory reporting requirements
• Maintain documented success plans aligned to clinical, operational, and interoperability objectives
• Lead complex discussions including service performance, scope changes, incident impacts, and contract alignment
• Own financial performance of healthcare managed services engagements
• Monitor service consumption relative to contract scope and platform usage
• Identify opportunities for optimization, expansion, and renewal across InterSystems solutions
• Partner with Sales on account strategy and long-term growth
• Ensure services remain aligned to contracted scope while supporting healthcare operations
• Coordinate with Managed Services teams supporting InterSystems environments (cloud, database, interoperability engines, infrastructure, security)
• Ensure service delivery meets SLAs for highly available clinical systems
• Partner with Product/Engineering teams on escalations, upgrades, patches, and roadmap alignment
• Oversee incident management for mission-critical healthcare applications
• Escalate systemic risks affecting availability, performance, or data integrity
• Monitor client health metrics, adoption indicators, and satisfaction levels
• Lead executive communications following major incidents or outages impacting clinical workflows
• Drive continuous improvement of onboarding, operational processes, and service delivery models
• Capture feedback to inform product evolution and service enhancements
• Maintain comprehensive engagement documentation and governance artifacts
• Ensure compliance with healthcare regulations and data protection requirements (e.g., HIPAA)
• Identify operational, security, or commercial risks early and drive mitigation plans

Qualifications

• 7+ years of experience in enterprise client-facing roles (Managed Services, SaaS, Healthcare IT, Consulting, or Cloud operations)
• Demonstrated experience supporting InterSystems healthcare platforms (IRIS for Health, HealthShare, IntelliCare, and/or TrakCare)
• Experience managing executive relationships within healthcare organizations
• Strong financial acumen with the ability to manage service margins
• Experience coordinating cross-functional teams across Product, Eng, Ops, and Clinical stakeholders
• Experience with healthcare interoperability standards (HL7 v2, FHIR, CDA, DICOM)
• Background supporting EHR ecosystems and clinical systems
• Experience in regulated environments with HIPAA or equivalent compliance requirements
• Familiarity with cloud-hosted healthcare platforms and hybrid infrastructure
• ITIL or similar service management framework certification
• Experience with subscription-based or managed services commercial models
• Bachelor’s or Master’s degree in Computer Science, Engineering or related technical field

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems IntelliCare is seeking a Product Specialist with expertise in Patient Administration Systems (PAS) and/or Revenue Cycle Management (RCM), complemented by healthcare operations or health IT experience, to help define and deliver next-generation healthcare solutions. You’ll be a key member of the TrakCare product team, shaping the roadmap and working with customers, internal teams, and global health systems to define and execute usable solutions that drive impact across financial, operational, and patient service domains, to help customers solve their problems. 
 
InterSystems IntelliCare is the unified Electronic Health Record (EHR) and premier health interoperability and innovation platform. It offers powerful solutions for today’s distributed healthcare landscape — where a single patient may engage with many providers, across multiple locations, and through various systems. IntelliCare consolidates and transforms data from thousands of sources — including major EHRs, social determinants, claims processors, public health records, IoT devices, and patient-reported outcomes — into meaningful insights that solve key clinical, strategic, operational, and financial challenges. 

The platform supports a growing range of PAS and RCM solutions used by providers, private and public health systems, national health organizations, health information exchanges, and development partners worldwide. 

Key Responsibilities 

• Contribute to product strategy, feature design, and roadmap planning across PAS and RCM domains.
• Act as the voice of the customer, translating real-world workflows into intuitive, scalable solutions.
• Collaborate with cross-functional teams to ensure timely, high-quality delivery of features.
• Engage with customers to understand their needs and translate those into product requirements that deliver strong value.
• Serve as an internal SME in relevant healthcare operational areas.
• Monitor and advise on industry trends, regulatory shifts, and innovations in practice.
• Support testing strategies including workflow validation, UAT, and performance testing.
• Represent IntelliCare at conferences, advisory groups, and health IT forums. 

Qualifications 

Required: 

4+ years of experience in: 

• Healthcare operations (e.g., quality, PAS, RCM, analytics), or Healthcare IT implementation, support, or product development
• Hands-on experience with systems like TrakCare, Epic, Cerner, Meditech, etc.
• Strong understanding of healthcare workflows and ability to translate them into software solutions.
• Excellent communication and stakeholder management skills.
• Experience working in agile teams or supporting PO/PM functions.
• Comfortable working independently and collaboratively, including direct engagement with customers. 

Preferred: 

• Education in health informatics, public health, health administration, or related fields.
• Experience mapping and testing healthcare administrative workflows.
• Familiarity with manual/automated testing.
• Exposure to international healthcare systems. 

Job Summary

Being part of InterSystems Professional Services means becoming an expert consultant delivering creative solutions with our top-tier clients. As a Professional Services Specialist, you will be responsible for designing, implementing, and optimizing robust client solutions around our IRIS and TotalView products. It requires application development and deployment skills, hands-on configuration and problem-solving, and customer presence and presentation abilities to deliver top-notch solutions tailored to meet our clients' unique requirements.  

If you love solving important and complex problems, then InterSystems Professional Services will be a great place to build your career. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. 

 Responsibilities

Consultation and Analysis

• Collaborate with clients to understand their business needs and requirements. 
• Conduct thorough assessments of existing customer database systems, identifying areas for improvement and optimization. 
• Advise, guide, and educate customers on proper usage and implementation best practices. 

 Project Management

• Work collaboratively with the customer project team, our internal global InterSystems financial solutions team and associated IRIS teams to satisfy customer project requirements.  
• Develop comprehensive implementation plans, considering technical architectures, model design, migration strategies, and operational best practices. 
• Work individually or lead a team of professional services resources to successfully execute customer implementation projects, meeting the defined and agreed upon deadlines/milestones. 

 Technical Expertise 

• Architect and design database solutions that align with clients' business goals and industry best practices. 
• Execute on plan by implementing solutions from install through configuration, testing, and deployment. 
• Coordinate with product management to enhance product offerings based on client desires/needs.

 Customer Relationship Building: 

• Present strategy and project plans to customer stakeholders. 
• Coordinate with InterSystems' Account Representatives, Sales, Support, and other departments to ensure a seamless and productive relationship with our clients. 
• Write competitive proposals and business cases for services to support our product offerings. 

 Experience and Qualifications

• 7+years of experience in business consulting to clients focused on digital transformation, data integration and management, building operational and / or analytic applications, with deep knowledge of data management architectures, technologies, and high-quality application design. 
• 3+ years of demonstrated ability to identify, shape, sell, and lead management consulting work commercially, working collaboratively with client leaders and teams 
• Outstanding interpersonal, communication, and presentation skills 
• Strong technical and business writing skills 
• Proven success in contributing to a team-oriented environment 
• Demonstrated experience with most/all of the following: 

• SQL and ODBC / JDBC 
• Object-Oriented programming languages 
• XML, XSLT, JSON, SOAP, REST 
• Cloud hardware services, containers, Kubernetes, etc. 
• Windows, Unix/Linux, MAC OS X 
• API Management 

 Education and Training

• Bachelor’s degree in Computer Science, Applied Math, or technical / analytical equivalent 

DACH Sales Manager HealthCare

📍 Location: Darmstadt, Germany
🗣️ Languages: German & English
📅 Start Date: As soon as YOU are ready!

About the Role

InterSystems is the driving force behind some of the world’s most critical IT applications. Our advanced platforms for data management, interoperability, and analytics are highly regarded across healthcare, finance, retail and logistics, manufacturing, government, and other industries.

While our technologies have earned multiple awards, it is our people who make the real difference. At InterSystems, you’ll work with brilliant minds, tackle new challenges, and bring enthusiasm to every endeavor. Join our team as a Sales Manager Healthcare, where you will take the lead in identifying and securing new business opportunities.

If you're motivated by delighting customers and prospects with innovative solutions, and if success for you means not just revenue, but long-term customer satisfaction, then you’re in the right place. Here, you can think and act strategically—setting joint goals and success metrics across the entire customer lifecycle, collaborating openly with a creative team, and exploring your passion for new concepts and innovations.

You bring deep industry knowledge of the healthcare sector (ideally in software), a clear understanding of competitive products and current trends, and the ability to lead strategic customer planning to optimize returns and generate sustainable long-term revenue.

Key Responsibilities

• Effectively present InterSystems HealthShare solutions and the InterSystems IRIS for Health® data platform to all relevant audiences and stakeholders in the DACH healthcare sector (including hospitals, software vendors, health networks, ministries, etc.).
• Identify and develop new customers while maintaining and expanding existing relationships.
• Understand the competitive landscape and the relevance of InterSystems technologies within customers' IT infrastructure or partners' development portfolios.
• Regularly meet with customers and prospects, including the development of strategic account plans.
• Sustain and grow networks with key decision-makers in the industry.

Experience and Qualifications

• At least 8 years of relevant sales experience in the healthcare industry
• Experience in software sales is an advantage
• Proven track record of increasing revenue by acquiring new customers and well-known partner accounts in the healthcare sector
• Existing network of decision-makers in healthcare institutions (hospitals, health insurers, health networks) and with industry-specific software vendors
• Background in the software industry, ideally in solution selling involving databases, middleware, data analytics, or interoperability platforms
• A “hunter” profile focused on acquiring new customers through partners, with the ability to maintain customer interest throughout the sales cycle
• Strong communication and presentation skills, plus excellent interpersonal abilities
• Knowledge of IoT and machine learning is a plus

Education

• University degree or equivalent
• Fluent in English, both written and spoken

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose InterSystems, and make delivering innovative work part of your extraordinary career. 

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people. 

InterSystems employs IT professionals as technical specialists to enhance the quality, performance and usability of innovative products that transform healthcare organizations. Apply your technical skills with cutting-edge tools and technologies to improve patient outcomes. 

Work as a technical specialist embedded in a cross-functional agile development team focusing on product quality. Agile teams consist of developers and application specialists collectively responsible for all stages of product development from design to validation. 

About the Product: 

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey. Personal Community is InterSystems Patient Engagement Solution serving both our TrakCare and HealthShare customers worldwide.

Clinicians and administrators use TrakCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives. 

Built on InterSystems’ health informatics platform, HealthShare, TrakCare creates a consolidated view of each patient’s history, provides secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and performs analytics that provide real-time insights to drive fully-informed actions. 

 Duties & Responsibilities: 

The duties initially assigned include, but are not limited to:

• Contribute as a technical specialist in a cross-functional Agile development team building and maintaining clinical software. 

• Develop functional testing strategies to validate application performance, security, and interoperability. 

• Collaborate with other Agile teams on joint projects to advise and deliver work of high quality and caliber. 

• Identify, document and bring awareness to functional and non-functional issues in application from design through to validation. 

• Create and maintain a suite of both automated and manual regression test scripts for continuous integration systems. 

• System management tasks to support testing activities. 

• Design and build scripts to support testing activities. 

• Other duties may be directed by the company from time to time. 

Requirements: 

• Tertiary qualification in IT or related discipline. 

• 6+ years professional IT experience. 

• Understands web or mobile development technologies. 

• Experience working with interdisciplinary teams. 

• A flexible and adaptable approach to learning new methodology, technologies and software products. 
• Be able to drive tasks forward independently while keeping stakeholders informed.

• Good understanding of the SDLC and software testing principles.
• Selenium or Appium experience is advantageous.

• Experience in testing AI is advantageous. 

• Qualifications and/or certifications in AI are advantageous. 

• Technical proficiency in at least 1 programming language is advantageous. 

• System administration or DevOps experience is advantageous. 

InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.

Other compensation may include a discretionary annual variable target incentive.

The company also provides generous employee benefits including:

• Medical, vision, and dental insurance
• Short-term and long-term disability, and life insurance
• 401(k) Profit Sharing Contribution
• Paid Time Off and Holidays
• Parental Leave
• Tuition reimbursement

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

At InterSystems, you’ll have the opportunity to bring your technical curiosity to a new level: working directly with customers, partners, and decision-makers in the public sector. This is an ideal role alongside your studies, with the opportunity to grow into a full-time position after graduation.

What will you do?

• Use your technical background to translate customer questions into innovative solutions.
• Help customers solve challenges around data, integration, and analytics with scalable architectures.
• Support presentations, workshops, and proof-of-concepts.
• Work closely with customers as well as with internal teams such as sales, marketing, and product development.
• Stay close to the technology, without having to program full-time.

Why is this interesting to you?

• Perfect student job: gain real-world experience alongside your studies.
• Impact: contribute to digital transformation projects in the Netherlands.
• Variety: no two days are the same – from demos to workshops.
• Growth: opportunity to transition into a full-time role such as sales engineer after you graduate.

What do you bring?

• You are currently a student in IT, Computer Science, or a related field.
• Available 16–24 hours per week.
• Interest in advising and thinking along with customers.
• Basic knowledge of, or strong interest in, APIs, databases, and integration.
• Interest in how systems work together (architecture basics).
• Strong communication skills in Dutch and English.
• Curiosity and willingness to learn.

Why InterSystems?

• Join a global leader in data technology, active in more than 80 countries.
• Gain hands-on experience alongside experienced professionals.
• Work on projects with real societal impact.
• Flexible work environment that fits alongside your studies.
• Clear pathway to start your career at InterSystems after graduation.

Apply now and kick-start your career in data technology.