About the Team

Operations is a core pillar of Klaviyo’s global Go-to-Market organization. We provide the insights and design, build, and maintain the systems and processes our customer-facing teams rely on to accelerate revenue. In APAC, we partner closely with GTM leadership across Sales, Partnerships, Marketing and Customer Success to achieve our revenue targets for the region. As Klaviyo continues to grow in APAC and expand into new markets, the APAC Operations team plays a critical role in leading strategy & planning, driving operational excellence and connecting the dots across lead management, pipeline analytics, forecasting and customer growth and retention. The team also owns management reporting and the administration of the company’s sales policy and systems. 

About the Role

As the Senior Sales Operations Analyst APAC, you will own the analytics, processes, and reporting that empower our customer-facing GTM teams to exceed pipeline and ARR targets. You’ll join at an inflection point—helping to build scalable frameworks in a hyper-growth environment, while shaping the future of the APAC organization. You are a hands-on analyst with an ability to distill complex data from Salesforce, Tableau and SQL into actionable insights. You thrive under tight deadlines, can juggle conflicting priorities, and are energized by partnering cross-functionally and working with colleagues across different functions and in different regions to solve complex problems. Reporting to the Operations Director (APAC), you will:

• Drive operational excellence across pipeline management and sales forecasting
• Partner with GTM leadership to optimize funnel performance and drive sales productivity improvements
• Establish monitoring for top accounts including key account engagement, customer health and adoption
• Own regional lead routing rules, lead scoring enhancements and campaign attribution
• Own territory management and alignment for and across PAM, PSS, BDR, SA and CSM 
• Build dashboards and reports and conduct analyses in support of regional and global business reviews
• Contribute to the localization of GTM technology and data enrichment 

What We’re Looking For

• Minimum 4 Years of Relevant Experience:
  
  
  • Proven track record in Marketing Operations, Sales Operations, Revenue Operations, RevOps —ideally within a high-growth B2B or SaaS environment.
    
    
• Advanced Analytics & Technical Skills:
  
  
  • Proficiency modeling in Excel or Google Sheets
    
    
  • Proficiency with Salesforce or similar CRMs, with the ability to create reports and  dashboards
    
    
  • Proficiency in SQL, with the ability to extract, transform and analyze data
    
    
  • Experience in DBT, Heap or Google Analytics preferred, but not required
    
    
• Business Acumen & Strategic Mindset:
  
  
  • Comfortable translating raw data into concise, actionable recommendations that move the needle on performance
    
    
  • Ability to balance “big picture” (long-term scalability) with “detail orientation” (data integrity, report accuracy).
    
    
• Strong Communication & Stakeholder Management:
  
  
  • Excellent verbal and written communication—able to present complex analyses to senior executives
    
    
  • Demonstrated ability to influence leaders and peers without direct authority
    
    
  • Skilled in building remote relationships across multiple time zones
    
    
• Project Management & Execution:
  
  
  • Highly organized self-starter with a bias for action—able to manage multiple initiatives and tight deadlines in a fast-paced environment.
    
    
  • Experience with cross-functional projects from scoping through delivery, with clear documentation and status updates.
    
    
• Education,Certifications & requirements:
  
  
  • Bachelor’s degree in Business, Finance, Economics, Data Analytics, Computer Science or a related field (or equivalent experience).
    
    
  •  Full authorisation to work in Singapore without any restrictions

Klaviyo in APAC:

We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.

This is a true “1% done” moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for “Drivers”—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.

Aligned with our value of Always Learning, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI- Hybrid

At Klaviyo, the Sales team prides themselves on being marketing and product experts. While most companies hire pre sales Solutions Engineer to just give demos, fill out questionnaires, and only explain setups, that makes us yawn. As a pre sales Solution Engineer for our Enterprise Sales team, you will be responsible for facilitating long term, deep relationships with the prospects to help drive our market-leading position in the owned marketing space.

So what do we do as Solution Engineers? We work directly with our prospective and existing customers to build technical champions, and help envision how Klaviyo could be used and integrated within our prospects’ and customers' tech stacks. We dive deep, take a consultant-first mindset, and develop solutions that ensure long term success for our customers. We use these engagements as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable.

A few things our team has recently built as part of our engagements include: 

• Write integration specifications for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity
• Modified the Magento extension codebase to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations
• Developed a new integration for Demandware from scratch, showcasing our capability to expand Klaviyo’s ecosystem of partners
• Built Klaviyo's first ever public chrome extension, which allows anyone (marketer or developer) to troubleshoot and audit their front end API calls being sent to Klaviyo more easily.  

If you’re a creator that gets excited by driving technical success and prototyping new solutions - all within the context of influencing direct strategic sales - this could be for you. What you’ll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering, sales, and customer engagement.

How You’ll Make a Difference:

• Spearhead the technical and solution pre sales campaign to prospective Klaviyo Mid Market and Enterprise clients to help Klaviyo hit its revenue targets, including
• Technical discovery around current customers architectures, understanding their business and technical challenges and opportunities
• Host technical workshops where you’ll be working with developers and business teams to align technical solutions to overall business outcomes 
• Architect and execute Proof of Value plans to achieve technical selection over the competition 
• You will become a complete expert in the Klaviyo experience, from understanding the data pipelines and code base of our integrations to understanding technical tradeoffs between different implementations
• Support product field alignment by being the voice of our customer needs and working closely with our Developer Experience team and Product teams to synthesize product gap information
• Be the go-to internal technical and subject matter expert resource, educating sales team members as well as prospects/customers to provide a consistently positive Klaviyo experience.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• 3+ years experience in sales engineering, solutions engineering/architecture for a software product or digital agency experience with solution implementation and client engagement
• 3+ years in a role working with web development languages (Javascript, Node.js, React); REST APIs; and/or with a general purpose programming language such as Python
• Strong domain knowledge in several of the following areas and a proven ability to learn new domains quickly:  marketing automation tools, customer data platforms (CDP), eCommerce systems, mobile apps, analytics, ad tech, data engineering
• Proven ability to track and learn from the ever-changing technical landscape and incorporate modern, optimized solutions to high-value problems.
• A compelling and honest communicator and storyteller who can impress prospects at any level from executive to developer, with the capability to persuade technical stakeholders as well as explain technical concepts to non-technical stakeholders
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. 

Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at a very early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here. 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI-Hybrid

Commercial Account Executive - Sydney

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way—with the right customers whom they set up for success.

As a Commercial AE, you will run the entire sales cycle for our SMB prospects—from qualification to demo to driving the buying process to close—all while managing a high-velocity pipeline. The best AEs are able to forecast their business with accuracy and proactively extract value from their territory long-term.

Join us, and let's build the future of marketing technology together.

Location: This role is hybrid and based out of our Sydney, Australia office.

How You’ll Make a Difference

• Seek and qualify new opportunities across the Commercial segment in Australia and New Zealand.
• Actively manage pipeline and develop a strategy for sustained, long-term success in your territory.
• Collaborate with cross-functional team members in product, engineering, partnerships, and customer success to ensure a seamless onboarding experience for your clients.
• Support the success of your peers and contribute to the high-energy culture of the Sydney office.
• Exhibit Klaviyo’s values of accountability and effort in every interaction.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• Experienced: 3+ years of sales experience, with at least 2 years specifically in SaaS or Martech in a new logo acquisition role.
• Commercial Mindset: Proven track record of managing SMB or Commercial-sized deals with multiple stakeholders.
• Collaborative: Ability to build relationships with internal (BDRs, Marketing, Ops, Partnerships) and external (clients, agencies) stakeholders.
• Self-Starter: You define yourself as an energetic, results-oriented individual who thrives in an entrepreneurial environment.
• Data-Driven: A track record of using data to inform decision-making and managing pipeline accurately.
• Strategic & Independent: A results-oriented, highly motivated attitude and the ability to work independently to execute sales strategies.
• AI Fluent: You’ve already experimented with AI in work or personal projects and are excited to responsibly explore new AI tools to make your work smarter and more efficient.
• Local Compliance: Eligible to work in Australia without restrictions.

Soft Skills & Tools

• Exemplary presentation and communication skills.
• Strong sense of curiosity with a bias towards action.
• Proficiency with tools such as Salesforce, Gong, Clari
• Experience with structured sales methodologies (e.g., MEDDICC, Command of the Message).

Klaviyo in APAC

Sydney is the heart of Klaviyo’s Asia-Pacific operations. Having established a strong presence here, we are continuing to scale our core GTM functions, including Sales, Pre-sales, Customer Success, Partnerships, and Marketing.

While we are a global company, our Sydney office maintains the unique energy of a high-growth tech environment. We are looking for “Drivers”—builders who want to shape our local culture and define the future of Klaviyo in Australia and New Zealand. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform.

Pre-Sales Solutions Engineer

Commercial | EMEA | Italian Speaking

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.

You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.

How You'll Make a Difference

Support the Technical Win

• Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.
• Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.
• Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.
• Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.
• Learn how to handle common objections and navigate competitive questions with guidance from the broader team.

Build Customer Confidence

• Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.
• Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.
• Start building knowledge of the competitive landscape so you can add value in deal conversations over time.

Contribute to the Team

• Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.
• Use AI tools to support your work, from research and demo prep to light automation.
• Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.

Who You Are

Required

• Fluent in Italian and English, written and spoken.
• 1+ years of experience in a pre-sales, solutions engineering, technical sales, or customer-facing technical role at a B2B SaaS company.
• Curiosity about technology and a genuine interest in how businesses use data and marketing tools to grow.
• Comfortable talking to both technical and non-technical stakeholders and adapting your communication style accordingly.
• Good at explaining things clearly, whether that's a technical concept to a marketer or a business problem to a developer.
• Willing to run live product demos and get comfortable thinking on your feet when questions come up.
• A proactive mindset and willingness to learn quickly in a fast-moving environment.

Nice to Have

• Some familiarity with web technologies, REST APIs, or data integrations, even if you haven't worked with them professionally.
• Exposure to marketing technology, eCommerce platforms (e.g. Shopify, Magento), or customer engagement tools.
• Basic experience with JavaScript, Python, or SQL for exploring data or light integration work.
• Familiarity with AI-assisted tools (e.g. Claude, Cursor) and an interest in using them to work smarter.
• Any experience in a commercial or SMB-focused environment, whether in sales, support, or a technical capacity.
• Additional spoken European languages

What Sets You Apart

• You ask great questions and genuinely listen to the answers.
• You're not afraid to say you don't know something, but you always follow up with the answer.
• You pick up new tools and concepts quickly and enjoy figuring things out.
• You take ownership of your work and follow through without needing to be chased.
• You're excited about the idea of building a career in pre-sales and see this role as a serious starting point.

How We'll Measure Success

• Contribution to technical win rate in the Commercial segment.
• Quality of demos, discovery conversations, and handoffs to Customer Success and implementation teams.
• Speed and consistency in picking up product knowledge and ramping into deals.
• Contributions to team assets and the feedback you bring back from customer conversations.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Boston

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Denver

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-San Francisco

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Role

Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.

In this role, you will:

• Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
• Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
• Combine strong delivery/project leadership with technical depth and solution design.

How You’ll Make a Difference

Core Responsibilities

Shape and scope strategic engagements

• Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.
• Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.

Lead strategic technical engagements

• Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.
• Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.
• Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.

Act as a strategic advisor and subject-matter expert

• Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.
• Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.
• Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.

Drive repeatable, scalable solutions and continuous improvement

• Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.
• Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.
• Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.

Lead through influence and mentorship

• Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.
• Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.

Technical Solution Leadership

• Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.

• Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.
• Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.
• Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.
• Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.

Who You Are

Experience

• 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.
• Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.

Consultative & Commercial Acumen

• Comfortable articulating how Professional Services accelerate time to value and business impact.
• Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.

Domain & Technical Skills

• Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.
• Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.
• Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.

Leadership & Collaboration

• Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.
• Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).
• A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.
• Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.

Working Style

• Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.
• Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.
• Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Senior Pre-Sales Solutions Engineer

Commercial | EMEA | French Speaking

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Senior Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a role for someone who can move quickly through a sales cycle, run sharp discovery, design practical solutions, and deliver demos that actually land. You'll be comfortable talking to both developers and marketers, and you know how to adapt on the fly.

You'll work closely with Account Executives across the French-speaking market and wider EMEA region, owning the technical side of deals from first call through to close. You bring structure and momentum to the sales cycle without slowing it down.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to architect solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and secures buy-in from technical and business stakeholders alike.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, web SDK injectors, and templatised mobile apps to showcase our SDK capabilities. If you're someone who builds things to solve problems, you'll fit right in.

How You'll Make a Difference

Own the Technical Win

• Partner with Account Executives to lead the technical side of Commercial opportunities from qualification through to close.
• Run focused technical discovery to understand a prospect's goals, current stack, data flows, and constraints.
• Design solution architectures that make the most of Klaviyo's platform, APIs, and integrations to meet customer needs and best practices.
• Deliver tailored demos and presentations to both business and technical audiences, clearly connecting capabilities to real customer outcomes.
• Scope and lead proofs of concept where needed, defining success criteria and keeping things on track.
• Handle objections confidently, navigate competitive situations, and bring clear strategic thinking to deal with conversations.

Be a Trusted Advisor

• Act as a go-to resource for prospects on topics like data strategy, integrations, implementation approach, and long-term scalability.
• Bring subject matter expertise across marketing technology, eCommerce, CDPs, and customer data.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and deeper technical evaluations.
• Stay close to the competitive landscape and bring that intelligence into deals in a way that's useful, not just informational.

Build and Contribute

• Contribute to repeatable assets like demo narratives, reference architectures, playbooks, and templates that help the broader team move faster.
• Use AI tools and automation to scale your own impact and improve how you work.
• Provide clear feedback loops to Product and GTM teams on feature gaps, market trends, and what SMB customers are actually asking for.
• Support partner and channel teams where relevant, helping them position and implement Klaviyo effectively for commercial customers.

Who You Are

Required

• Fluent in French and English, written and spoken.
• 3+ years of experience in a pre-sales, solutions engineering, or solutions architecture role at a B2B SaaS company.
• Solid understanding of web technologies, APIs, and data integrations including REST APIs, webhooks, and ecommerce or marketing platforms.
• Comfortable engaging with both technical stakeholders (developers, architects) and business stakeholders (marketing, operations, leadership).
• Strong customer-facing communication skills, with the ability to make complex concepts feel simple and relevant.
• Able to run live product demos and adjust in real time based on the conversation.
• Experience working with commercial customers, with an appreciation for their pace, constraints, and how to design practical solutions that fit.
• A bias toward action and solid problem-solving instincts in fast-moving sales cycles.

Nice to Have

• Hands-on experience with JavaScript, Python, or SQL for light technical validation, data exploration, or integration work.
• Background in marketing technology, CDPs, or customer engagement platforms.
• Familiarity with AI-assisted development tools (e.g. Claude Code, Cursor) and how to use them to move faster.
• Experience with ecommerce technology stacks such as Shopify, Magento, or custom storefronts.
• Experience working with partners or consultancies that serve SMB customers.

What Sets You Apart

• You've used AI to genuinely scale your effectiveness, whether that's through automation, research, demo prep, or light development.
• You roll up your sleeves and become the expert on whatever you need to know.
• You bring competitive intelligence into deals without it feeling like a script.
• You contribute to the team through the assets, playbooks, and feedback you leave behind.
• You thrive in a fast-moving environment and don't need everything mapped out to get started.

How We'll Measure Success

• Technical win rate and contribution to overall win rate in the Commercial segment.
• Quality and consistency of solution designs and handoffs to implementation and Customer Success teams.
• Impact on repeatable assets, team enablement, and process improvements for the broader go-to-market team.
• Feedback quality delivered back to Product and GTM on segment-specific needs.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalised experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators — ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Role

At Klaviyo, our Partnerships team is a force-multiplier. They build, educate and enable our large ecosystem of partners, helping Klaviyo expand its footprint and impact. As a Lead Partner Solution Architect, your mission is to be a technical relationship owner for our most strategic global partners. You will lead our technical engagement strategy for a select group of Global System Integrators (GSIs) ensuring we are aligned on how we go-to-market together.

You will sit on the Presales team, reporting to the global leader of the org, collaborating closely with Solution Architects that work with our sales team. This is a team of builders. We dive deep, take a consultant-first mindset, and develop solutions that ensure long term success for our customers and partners. We use engagements with prospects and partners as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable. Some examples of what we’ve built in the past include: 

• Wrote reusable integration specifications and reference architectures for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity
• Modified open-source codebases to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations
• Built Klaviyo's first ever public chrome extension, which allows anyone (marketer or developer) to troubleshoot and audit their front end API calls being sent to Klaviyo more easily

If you’re a creator that gets excited by driving technical success and always staying at the technical frontier while working on high-impact partner engagements, this could be for you. What you’ll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering, partnerships, sales, and customer engagements.

How You’ll Make a Difference

• Strategic Technical Enablement: Act as the primary technical point of contact for GSIs. You will design and deliver deep-dive technical workshops, certification paths, and training sessions focusing on critical areas like data modeling, complex integration patterns, and scalable solution designs. You’ll convert partner architects and consultants into Klaviyo experts.
• Demo & Sandbox Enablement: Empower partners to showcase the full power of Klaviyo. You will facilitate and guide the creation of specialized partner environments, providing them with the accounts, tooling, and technical guidance to deliver high-impact demos, sandboxes, and custom Proofs of Concept (POCs).
• Joint GTM Strategy & Content: Collaborate with the Partnerships team to build technical "blueprints," reference architectures, and co-branded solution packages that enable partners to take Klaviyo to market within their existing portfolios.
• RFP Strategy & Execution: Immerse yourself in the RFP process with partners to identify and qualify good-fit accounts. Develop strategies and assets to shape and accelerate RFPs, ensuring Klaviyo and our partners are positioned to win.
• Executive Thought Leadership: Build consultative, trusted relationships with C-level executives and technical leads. You will serve as a technical advisor, helping them understand how Klaviyo drives value and transformation for their clients.
• The "Voice of the Partner": Advocate for our partners internally. You will synthesize feedback from GSI engagements to influence the Klaviyo product roadmap, ensuring we are building the APIs, tooling, and enterprise features required by partners.
• Prototyping & Scale: Identify recurring technical challenges within GSI implementations and design scalable, reusable solutions—whether it’s a custom integration framework, a specialized middleware connector, or a diagnostic tool.

Who You Are

• Strategic Technical Leader: 7+ years of experience in Solutions Architecture, Solution Engineering, Technical Consulting, or similar. You have a proven ability to stay ahead of the evolving technical landscape, integrate modern, optimized solutions, and deliver consistent value to complex enterprise customers.
• High-Level Technical Literacy: You possess a strong architectural understanding of modern web technologies (e.g. JavaScript, Node.js, React) and practitioner-level understanding of how data is organized and moved (e.g. APIs, SDKs, iPaaS). While you may not be writing production code daily, you are really comfortable with APIs, navigating codebases, reviewing integration patterns, and "talking shop" with senior developers to solution around complex technical hurdles.
• Ecosystem Expert: You possess strong knowledge in several of the following domains, with a proven ability to quickly learn new areas: marketing automation tools, customer data platforms (CDPs), e-commerce systems, mobile applications, analytics, ad tech, and data science. You understand how these systems interact in a global infrastructure and can articulate how Klaviyo fits into complex enterprise environments.
• Executive Presence & Communication: You are an open, persuasive, yet honest communicator. You have a wide range, able to deliver value to stakeholders at all levels - from director to developer - with the ability to influence technical decision-makers and explain complex concepts to non-technical audiences.
• Strategic Sales Mindset: You are driven by customer outcomes. You understand how to navigate multi-threaded, complex enterprise deals and are familiar with, or can quickly learn, structured sales methodologies like MEDDPICC.

Independent & Ambitious: You thrive in ambiguity. You can take a high-level goal (e.g., "Enable this GSI’s Marketing Practice") and build the technical roadmap and enablement strategy to make it a reality.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Role

At Klaviyo, our Partnerships team is a force-multiplier. They build, educate and enable our large ecosystem of partners, helping Klaviyo expand its footprint and impact. As a Lead Partner Solution Architect, your mission is to be a technical relationship owner for our most strategic global partners. You will lead our technical engagement strategy for a select group of Global System Integrators (GSIs) ensuring we are aligned on how we go-to-market together.

You will sit on the Presales team, reporting to the global leader of the org, collaborating closely with Solution Architects that work with our sales team. This is a team of builders. We dive deep, take a consultant-first mindset, and develop solutions that ensure long term success for our customers and partners. We use engagements with prospects and partners as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable. Some examples of what we’ve built in the past include: 

• Wrote reusable integration specifications and reference architectures for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity
• Modified open-source codebases to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations
• Built Klaviyo's first ever public chrome extension, which allows anyone (marketer or developer) to troubleshoot and audit their front end API calls being sent to Klaviyo more easily

If you’re a creator that gets excited by driving technical success and always staying at the technical frontier while working on high-impact partner engagements, this could be for you. What you’ll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering, partnerships, sales, and customer engagements.

How You’ll Make a Difference

• Strategic Technical Enablement: Act as the primary technical point of contact for GSIs. You will design and deliver deep-dive technical workshops, certification paths, and training sessions focusing on critical areas like data modeling, complex integration patterns, and scalable solution designs. You’ll convert partner architects and consultants into Klaviyo experts.
• Demo & Sandbox Enablement: Empower partners to showcase the full power of Klaviyo. You will facilitate and guide the creation of specialized partner environments, providing them with the accounts, tooling, and technical guidance to deliver high-impact demos, sandboxes, and custom Proofs of Concept (POCs).
• Joint GTM Strategy & Content: Collaborate with the Partnerships team to build technical "blueprints," reference architectures, and co-branded solution packages that enable partners to take Klaviyo to market within their existing portfolios.
• RFP Strategy & Execution: Immerse yourself in the RFP process with partners to identify and qualify good-fit accounts. Develop strategies and assets to shape and accelerate RFPs, ensuring Klaviyo and our partners are positioned to win.
• Executive Thought Leadership: Build consultative, trusted relationships with C-level executives and technical leads. You will serve as a technical advisor, helping them understand how Klaviyo drives value and transformation for their clients.
• The "Voice of the Partner": Advocate for our partners internally. You will synthesize feedback from GSI engagements to influence the Klaviyo product roadmap, ensuring we are building the APIs, tooling, and enterprise features required by partners.
• Prototyping & Scale: Identify recurring technical challenges within GSI implementations and design scalable, reusable solutions—whether it’s a custom integration framework, a specialized middleware connector, or a diagnostic tool.

Who You Are

• Strategic Technical Leader: 7+ years of experience in Solutions Architecture, Solution Engineering, Technical Consulting, or similar. You have a proven ability to stay ahead of the evolving technical landscape, integrate modern, optimized solutions, and deliver consistent value to complex enterprise customers.
• High-Level Technical Literacy: You possess a strong architectural understanding of modern web technologies (e.g. JavaScript, Node.js, React) and practitioner-level understanding of how data is organized and moved (e.g. APIs, SDKs, iPaaS). While you may not be writing production code daily, you are really comfortable with APIs, navigating codebases, reviewing integration patterns, and "talking shop" with senior developers to solution around complex technical hurdles.
• Ecosystem Expert: You possess strong knowledge in several of the following domains, with a proven ability to quickly learn new areas: marketing automation tools, customer data platforms (CDPs), e-commerce systems, mobile applications, analytics, ad tech, and data science. You understand how these systems interact in a global infrastructure and can articulate how Klaviyo fits into complex enterprise environments.
• Executive Presence & Communication: You are an open, persuasive, yet honest communicator. You have a wide range, able to deliver value to stakeholders at all levels - from director to developer - with the ability to influence technical decision-makers and explain complex concepts to non-technical audiences.
• Strategic Sales Mindset: You are driven by customer outcomes. You understand how to navigate multi-threaded, complex enterprise deals and are familiar with, or can quickly learn, structured sales methodologies like MEDDPICC.

Independent & Ambitious: You thrive in ambiguity. You can take a high-level goal (e.g., "Enable this GSI’s Marketing Practice") and build the technical roadmap and enablement strategy to make it a reality.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Role

At Klaviyo, our Partnerships team is a force-multiplier. They build, educate and enable our large ecosystem of partners, helping Klaviyo expand its footprint and impact. As a Lead Partner Solution Architect, your mission is to be a technical relationship owner for our most strategic global partners. You will lead our technical engagement strategy for a select group of Global System Integrators (GSIs) ensuring we are aligned on how we go-to-market together.

You will sit on the Presales team, reporting to the global leader of the org, collaborating closely with Solution Architects that work with our sales team. This is a team of builders. We dive deep, take a consultant-first mindset, and develop solutions that ensure long term success for our customers and partners. We use engagements with prospects and partners as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable. Some examples of what we’ve built in the past include: 

• Wrote reusable integration specifications and reference architectures for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity
• Modified open-source codebases to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations
• Built Klaviyo's first ever public chrome extension, which allows anyone (marketer or developer) to troubleshoot and audit their front end API calls being sent to Klaviyo more easily

If you’re a creator that gets excited by driving technical success and always staying at the technical frontier while working on high-impact partner engagements, this could be for you. What you’ll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering, partnerships, sales, and customer engagements.

How You’ll Make a Difference

• Strategic Technical Enablement: Act as the primary technical point of contact for GSIs. You will design and deliver deep-dive technical workshops, certification paths, and training sessions focusing on critical areas like data modeling, complex integration patterns, and scalable solution designs. You’ll convert partner architects and consultants into Klaviyo experts.
• Demo & Sandbox Enablement: Empower partners to showcase the full power of Klaviyo. You will facilitate and guide the creation of specialized partner environments, providing them with the accounts, tooling, and technical guidance to deliver high-impact demos, sandboxes, and custom Proofs of Concept (POCs).
• Joint GTM Strategy & Content: Collaborate with the Partnerships team to build technical "blueprints," reference architectures, and co-branded solution packages that enable partners to take Klaviyo to market within their existing portfolios.
• RFP Strategy & Execution: Immerse yourself in the RFP process with partners to identify and qualify good-fit accounts. Develop strategies and assets to shape and accelerate RFPs, ensuring Klaviyo and our partners are positioned to win.
• Executive Thought Leadership: Build consultative, trusted relationships with C-level executives and technical leads. You will serve as a technical advisor, helping them understand how Klaviyo drives value and transformation for their clients.
• The "Voice of the Partner": Advocate for our partners internally. You will synthesize feedback from GSI engagements to influence the Klaviyo product roadmap, ensuring we are building the APIs, tooling, and enterprise features required by partners.
• Prototyping & Scale: Identify recurring technical challenges within GSI implementations and design scalable, reusable solutions—whether it’s a custom integration framework, a specialized middleware connector, or a diagnostic tool.

Who You Are

• Strategic Technical Leader: 7+ years of experience in Solutions Architecture, Solution Engineering, Technical Consulting, or similar. You have a proven ability to stay ahead of the evolving technical landscape, integrate modern, optimized solutions, and deliver consistent value to complex enterprise customers.
• High-Level Technical Literacy: You possess a strong architectural understanding of modern web technologies (e.g. JavaScript, Node.js, React) and practitioner-level understanding of how data is organized and moved (e.g. APIs, SDKs, iPaaS). While you may not be writing production code daily, you are really comfortable with APIs, navigating codebases, reviewing integration patterns, and "talking shop" with senior developers to solution around complex technical hurdles.
• Ecosystem Expert: You possess strong knowledge in several of the following domains, with a proven ability to quickly learn new areas: marketing automation tools, customer data platforms (CDPs), e-commerce systems, mobile applications, analytics, ad tech, and data science. You understand how these systems interact in a global infrastructure and can articulate how Klaviyo fits into complex enterprise environments.
• Executive Presence & Communication: You are an open, persuasive, yet honest communicator. You have a wide range, able to deliver value to stakeholders at all levels - from director to developer - with the ability to influence technical decision-makers and explain complex concepts to non-technical audiences.
• Strategic Sales Mindset: You are driven by customer outcomes. You understand how to navigate multi-threaded, complex enterprise deals and are familiar with, or can quickly learn, structured sales methodologies like MEDDPICC.

Independent & Ambitious: You thrive in ambiguity. You can take a high-level goal (e.g., "Enable this GSI’s Marketing Practice") and build the technical roadmap and enablement strategy to make it a reality.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Account Executive — Customer Growth (ANZ)

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo's customers, on Klaviyo's trajectory, and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on expanding the right customers in the right way — driving genuine platform adoption and long-term value.

CG AEs own the full expansion sales cycle with existing Klaviyo customers — from identifying whitespace to running discovery, demo, and driving the buying process to close — across Klaviyo's growing product suite including Marketing, K:Service (Customer Hub, Customer Agent, Helpdesk), SMS, and Analytics.

The best CG AEs are trusted advisors to their customers, able to close a high percentage of their opportunities, forecast with accuracy, and proactively manage and grow their book of business over time.

How You'll Make a Difference

• Grow Klaviyo's revenue within our existing ANZ customer base by introducing and closing new products across Marketing, K:Service, SMS, and Analytics
• Actively manage your pipeline and develop a strategy for long-term sustained territory growth
• Support the success of your peers
• Exhibit Klaviyo's values of accountability and effort
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up

Who You Are

• 2+ years carrying revenue quota with consistent overachievement, ideally selling MarTech or SaaS solutions into an existing customer base — or a Customer Success background with a strong commercial track record and a genuine appetite to move into a closing role
• Experience selling platform or multi-product solutions — you understand how to map customer needs to a broader product suite, not just close a single SKU
• Familiarity with Customer Support SaaS platforms (e.g. Gorgias, Zendesk, Freshdesk) and/or SMS marketing is a bonus — but not a requirement
• Experience selling to Marketing, CX, or Operations personas and solid knowledge of the Ecommerce / Retail / Brands domain
• A strategic seller — able to map customer goals to multi-product solutions, build consensus across stakeholders, and manage longer, more complex buying cycles
• Proven ability to work cross-functionally with CSMs, Partners, and internal stakeholders to drive deals and deliver customer outcomes
• Excited, motivated, and inspired by exceeding goals
• Embrace failure as feedback — not afraid to hear no, and rigorous in your pursuit of improvement
• Strong growth mindset with a bias toward action
• Adept at influencing and relationship building; encouraging, engaging, and energetic with your team
• You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast — finding ways to make your work smarter and more efficient
• Full authorisation to work in Australia without any restrictions
• Based in Sydney and able to work from our Sydney office a minimum of 3 days per week

Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here. 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the team and role:

At Klaviyo, our mission is to empower creators to own their growth. As we scale, the RFP process is becoming an increasingly strategic part of how we compete and win with some of our most sophisticated customers. We're looking for a high-performing Proposal Manager to lead the charge in building and scaling our RFP response function.

This is a high-leverage, high-impact individual contributor role with significant visibility and influence across the go-to-market organization. You’ll be the first dedicated hire focused on RFP excellence—meaning you’ll play a critical role in shaping the systems, processes, and strategy behind how we respond to customer questionnaires. You won’t be building from scratch - we already have RFP software and practices in place - but you will have the opportunity to define best practices, elevate our approach, evolve our systems, and generally raise the bar for how Klaviyo shows up in competitive sales cycles.

You’ll find strong support and eager partners across Sales, Presales, Marketing and other parts of the business. This is a chance for someone with the right experience to shape the future of the proposal management function at a world-class SaaS company - while also directly impacting revenue, win rate, and brand perception.

This role is in the Presales organization, which also includes Presales Solution Architects and our Demo Experience team. If you're someone who thrives on crafting compelling narratives, managing complex cross-functional projects, and influencing strategic sales outcomes through precision and clarity—this role could be for you.  What you’ll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering, sales, and customer engagement.

Supervisory Responsibilities:

• N/A

How you'll make a difference:

• Serve as a trusted partner and internal champion for all things RFP—becoming the go-to expert for proposal strategy and execution.
• Own the end-to-end RFP, RFI, and security questionnaire response strategy and process from intake to submission, including:
• Defining what it means to qualify an RFP/RFI, balancing factors like effort, quality and ROI
• Importing qualified questionnaires into our RFP software
• Drafting and refining initial answers to technical, functional, and business questions in RFPs and RFIs
• Sourcing and validating inputs from subject-matter experts across the company (e.g. Sales, Product, Legal, Security, Product Marketing)
• Packaging and delivering proposals in a compelling, differentiated way that helps us win
• Maintain and improve a scalable, up-to-date knowledge base of commonly asked questions and approved answers using our RFP software, including:
• Ensuring all content is accurate, consistent and on-brand
• Reviewing new content and adding to the knowledge base as appropriate
• Partner with Sales and Go-to-Market operational leadership to ensure our process is measurable and built for maximum effectiveness and efficiency, including:
• Ensuring an effective qualification process and healthy RFP response rate 
• Tracking and improving RFP win rates and turnaround times

Who you are:

• You have 5+ years of experience managing RFPs or proposals in a high-growth SaaS environment, preferably supporting enterprise or mid-market sales teams.
• You’re an exceptional project manager—organized, detail-oriented, and comfortable juggling multiple complex deliverables under tight timelines.
• You have excellent writing, editing, and communication skills, with a strong instinct for tailoring content to different audiences.
• You’re collaborative and low-ego—you know how to bring people together to get things done and aren’t afraid to chase down answers or ask for help.
• You’re systems-minded and always looking for ways to improve the process—whether that’s introducing a new tool, optimizing workflows, or creating better documentation.
• You understand the nuances of enterprise buying processes and what it takes to compete in a crowded market
• You’re excited by the idea of joining a company where your work will be visible, valued, and essential to how we win.

#LI-Hybrid

Account Executive, Mid-Enterprise @ Klaviyo!

Team: Sales – Mid- Enterprise

At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team- and we're growing.

We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It's an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.

From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.

You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.

What You'll do and How You’ll Make a Difference:

• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
• Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.
• Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas. 
• Build and grow Klaviyo’s Mid-Market and Enterprise client base
• Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close
• Create and execute territory and account strategies for long-term growth
• Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience
• Provide mentorship and leadership across the AE team
• Share market insights with Product and Engineering to influence roadmap decisions

Who You Are/Required Experience:

• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.  
• You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.
• As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.
• You don’t wait to be told what tool to try—you explore, test, and share what works.
• Based in Boston, MA and available to be in-office 3 days/week
• 6+ years of closing experience, preferably in SaaS or MarTech
• Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)
• Comfortable navigating strategic deals with multiple stakeholders and complex buying processes
• Experienced in technical selling—able to communicate value with clarity and confidence
• Knowledge of the marketing automation or CDP space is a plus
• Resilient in the face of challenges and energized by a fast-moving environment
• A natural relationship-builder with strong influencing skills
• Committed to learning, sharing, and contributing to a high-trust sales culture

Klaviyo is an Equal Opportunity Employer. We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.

#LI-Hybrid

#LI-BAILEY

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Role:

The Partnerships team drives Klaviyo's Owned Marketing vision by building and deepening relationships with the best advisory firms and technology companies in the world. With 5,000+ agency and technology partners, 350+ integrations, and 193,000+ brands actively searching for partner expertise, Klaviyo's ecosystem is one of the largest and most established in B2C marketing. For every $1 in Klaviyo MRR, partners report at least $3 in services revenue — making this a high-stakes, high-value ecosystem for everyone involved.

As a Partner Sales Specialist, you'll be on the front lines — prospecting, recruiting, and onboarding new agency partners while activating dormant ones and expanding existing relationships. You'll qualify inbound referrals, collaborate closely with the sales team, and develop a sharp eye for high-potential opportunities across our long tail of partners.

We're looking for someone with 1–2 years in a BDR/SDR or closing role who's ready to take that experience into the world of partnerships. You'll build lasting relationships, enable partners to grow with Klaviyo, and bring the hustle and collaborative spirit to make it all happen.

How you will make a difference:

• Prospect, recruit, and onboard net new agency partners
• Orchestrate effective cold outreach across multiple channels
• Generate meetings for the sales team through the rapid response to and qualification of inbound leads from our partners
• Learn to effectively identify qualified leads, articulate Klaviyo’s value proposition, and route opportunities properly to the direct sales team
• Expand into agencies’ books of business with upsell opportunities
• Identify high-potential inactive partners and make a best effort to activate them through engagement
• Enable partners on new Klaviyo products and offerings
• Provide guidance and support to our existing partner network
• Collaborate with other members of the partnerships team to best support partners in your book of business
• Partner closely with the direct sales team to ensure an exceptional partner experience

Who you are:

• 1–2 years of BDR/SDR experience or a similar role; experience in a high-volume, high-velocity sales or partnership sales environment is a plus, especially at a MarTech SaaS company
• Highly adept at influencing and relationship building
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
• Curious, organized, engaging, and energetic
• Excited to be a part of and have an impact on a rapidly-growing, profitable scale-up
• Positive outlook, can-do attitude, and love helping to build and improve things
• Excellent organizational skills

#LI- CR1 #LI-Hybrid

Account Executive, Mid-Enterprise @ Klaviyo!

Hybrid Role Requirement: Boston, MA (In-Office 3x/Week)
Team: Sales – Mid- Enterprise

At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we're growing.

We’re looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It's an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack.

From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.

You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity.

What You'll do and How You’ll Make a Difference:

• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
• Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.
• Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas. 
• Build and grow Klaviyo’s Mid-Market and Enterprise client base
• Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close
• Create and execute territory and account strategies for long-term growth
• Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience
• Provide mentorship and leadership across the AE team
• Share market insights with Product and Engineering to influence roadmap decisions

Who You Are/Required Experience:

• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.  
• You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.
• As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft.
• You don’t wait to be told what tool to try—you explore, test, and share what works.
• Based in Boston, MA and available to be in-office 3 days/week
• 6+ years of closing experience, preferably in SaaS or MarTech
• Experience hunting net new business from self-generated leads through negotiation and closure (closed/won)
• Comfortable navigating strategic deals with multiple stakeholders and complex buying processes
• Experienced in technical selling—able to communicate value with clarity and confidence
• Knowledge of the marketing automation or CDP space is a plus
• Resilient in the face of challenges and energized by a fast-moving environment
• A natural relationship-builder with strong influencing skills
• Committed to learning, sharing, and contributing to a high-trust sales culture

Klaviyo is an Equal Opportunity Employer. We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.

#LI-Hybrid

#LI-BAILEY

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Job Summary: 

The Commercial AE CG partners closely with Customer Success and Renewals to drive customer cross‑sell and upsell across a broad base of SMB and entrepreneur segment customers, educating customers on Klaviyo’s portfolio and guiding them to maximize value, revenue impact, and long‑term relationships. This includes targeting ICPs for expand motions while managing a disciplined forecast and delivering consistent monthly and quarterly quota attainment.

Duties/Responsibilities:

• Work cross‑functionally (e.g., Customer Success, Renewals, Solution Architects, Partnerships, Marketing) to ensure a seamless customer experience and accelerate value realization.
• Engage existing customers to uncover needs, advise right‑fit solutions across the Klaviyo portfolio, and deliver tailored product demonstrations that showcase value and outcomes rather than features alone.
• Identify and prioritize ICPs for expansion opportunities within our whole product portfolio to grow Klaviyo’s footprint in existing accounts.
• Build and manage pipeline within the book of business; apply a documented account planning approach (tiering, top‑account focus) and maintain org maps to reach economic buyers and advance multi‑threaded evaluations.
• Apply consultative selling and ROI‑backed business cases using core e‑commerce/SMB metrics; tailor assets (decks, case studies) and demos to discovery insights to drive executive alignment and decision quality.
• Maintain rigorous SFDC hygiene and forecasting, including accurate stages, dates, next steps, and “why/why not,” with timely updates that support predictable roll‑ups to leadership.
• Negotiate strategically using value‑led, trade‑based approaches aligned to pricing/packaging guardrails; limit discounting to justified, time‑bound scenarios with clear business rationale.
• Consistently achieve monthly and quarterly quota expectations while balancing prospecting, customer meetings, CRM administration, and enablement/self‑development blocks.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent customer service, business development, and sales acumen; delivers a differentiated, consultative experience centered on customer outcomes and values.
• Clear and concise communication and presentation; active listening and persona‑specific messaging for both functional and executive audiences.
• Consultative selling and discovery depth; ability to translate business objectives into ROI‑justified use cases and tailored demos aligned to the business case.
• Analytical mindset with the ability to run ROI analyses, interpret funnel/forecast signals, and apply core e‑commerce/SMB metrics to quantify impact.
• Multi‑threading and executive engagement to build consensus across stakeholders, including champions and economic buyers, supported by structured workback/joint evaluation plans.
• Strategic territory/account planning with tiering, top‑account prioritization, and competitive plays grounded in research and account mapping.
• Pipeline creation excellence within an existing customer base, with timely follow‑up on inbound/CS/partner signals and orchestration of campaigns, ABM events, and partner collaborations.
• Negotiation discipline and fluency in pricing/packaging; uses commercial levers to close without unnecessary discounts and aligns terms to business outcomes.
• Collaborative selling and cross‑functional quarterbacking across BDRs, SAs, CS, Partnerships, Marketing/ABM, and leadership with clear pre‑call prep and role clarity.
• Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong, with strong SFDC hygiene for forecasting and deal strategy.
• Growth mindset; actively seeks feedback, invests in enablement, and shares best practices to raise team performance in a high‑paced environment.

Education and Experience:

• 1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred 
• Experience within SaaS/MarTech, a plus
• A Bachelor’s degree or above, a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.

#LI-Hybrid

#LI-BAILEY

#IndeedGTM

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI- Hybrid

Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.

In this role, you will:

• Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
• Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
• Combine strong delivery/project leadership with technical depth and solution design.

How You’ll Make a Difference

Core Responsibilities

Shape and scope strategic engagements

• Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.
• Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.

Lead strategic technical engagements

• Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.
• Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.
• Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.

Act as a strategic advisor and subject-matter expert

• Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.
• Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.
• Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.

Drive repeatable, scalable solutions and continuous improvement

• Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.
• Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.
• Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Lead through influence and mentorship

• Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.
• Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.

Technical Solution Leadership

• Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.

• Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.
• Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.
• Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.
• Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.

Who You Are

Experience

• 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.
• Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.

Consultative & Commercial Acumen

• Comfortable articulating how Professional Services accelerate time to value and business impact.
• Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.

Domain & Technical Skills

• Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.
• Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.
• Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Leadership & Collaboration

• Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.
• Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).
• A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.
• Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.

Working Style

• Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.
• Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.
• Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.

Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.

In this role, you will:

• Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
• Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
• Combine strong delivery/project leadership with technical depth and solution design.

How You’ll Make a Difference

Core Responsibilities

Shape and scope strategic engagements

• Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.
• Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.

Lead strategic technical engagements

• Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.
• Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.
• Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.

Act as a strategic advisor and subject-matter expert

• Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.
• Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.
• Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.

Drive repeatable, scalable solutions and continuous improvement

• Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.
• Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.
• Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Lead through influence and mentorship

• Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.
• Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.

Technical Solution Leadership

• Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.

• Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.
• Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.
• Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.
• Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.

Who You Are

Experience

• 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.
• Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.

Consultative & Commercial Acumen

• Comfortable articulating how Professional Services accelerate time to value and business impact.
• Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.

Domain & Technical Skills

• Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.
• Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.
• Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Leadership & Collaboration

• Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.
• Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).
• A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.
• Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.

Working Style

• Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.
• Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.
• Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.

About the Role:

The Partnerships team drives Klaviyo's Owned Marketing vision by building and deepening relationships with the best advisory firms and technology companies in the world. With 5,000+ agency and technology partners, 350+ integrations, and 193,000+ brands actively searching for partner expertise, Klaviyo's ecosystem is one of the largest and most established in B2C marketing. For every $1 in Klaviyo MRR, partners report at least $3 in services revenue — making this a high-stakes, high-value ecosystem for everyone involved.

As a Partner Sales Specialist, you'll be on the front lines — prospecting, recruiting, and onboarding new agency partners while activating dormant ones and expanding existing relationships. You'll qualify inbound referrals, collaborate closely with the sales team, and develop a sharp eye for high-potential opportunities across our long tail of partners.

We're looking for someone with 1–2 years in a BDR/SDR or closing role who's ready to take that experience into the world of partnerships. You'll build lasting relationships, enable partners to grow with Klaviyo, and bring the hustle and collaborative spirit to make it all happen.

How you will make a difference:

• Prospect, recruit, and onboard net new agency partners
• Orchestrate effective cold outreach across multiple channels
• Generate meetings for the sales team through the rapid response to and qualification of inbound leads from our partners
• Learn to effectively identify qualified leads, articulate Klaviyo’s value proposition, and route opportunities properly to the direct sales team
• Expand into agencies’ books of business with upsell opportunities
• Identify high-potential inactive partners and make a best effort to activate them through engagement
• Enable partners on new Klaviyo products and offerings
• Provide guidance and support to our existing partner network
• Collaborate with other members of the partnerships team to best support partners in your book of business
• Partner closely with the direct sales team to ensure an exceptional partner experience

Who you are:

• 1–2 years of BDR/SDR experience or a similar role; experience in a high-volume, high-velocity sales or partnership sales environment is a plus, especially at a MarTech SaaS company
• Highly adept at influencing and relationship building
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
• Curious, organized, engaging, and energetic
• Excited to be a part of and have an impact on a rapidly-growing, profitable scale-up
• Positive outlook, can-do attitude, and love helping to build and improve things
• Excellent organizational skills

#LI- CR1 #LI-Hybrid

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Manager II, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

How you'll make a difference:

• Become a trusted advisor to the 30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.
• Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market
• Build and manage a lead referral pipeline with your partner portfolio.
• Work to understand a partner’s organization structure and business goals.
• Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
• Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
• Be comfortable operating with and exceeding revenue-focused goals.
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
• Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
• Drive co-marketing with our partners.
• Travel: up to 25%, to meet and develop relationships with our agency partners / events.

Who you are:

• Are adept at influencing and relationship building.
• Have partnerships, sales, or account management experience.
• Have largely worked on accounts in the SMB/MM/Enterprise customer segment and can thoughtfully reference those experiences and relationships.
• Learning about a new product offering excites you!
• Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.
• Are thoughtful, engaging, and energetic.
• Obsessed with understanding your customer or partner.
• Comfortable operating independently.
• Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
• Proactively solicit and act on feedback from your customers, partners, and peers.
• Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 3-4 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
  
  

#LI-CR1 #LI-Hybrid

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Manager II, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

How you'll make a difference:

• Become a trusted advisor to the 30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.
• Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market
• Build and manage a lead referral pipeline with your partner portfolio.
• Work to understand a partner’s organization structure and business goals.
• Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
• Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
• Be comfortable operating with and exceeding revenue-focused goals.
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
• Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
• Drive co-marketing with our partners.
• Travel: up to 25%, to meet and develop relationships with our agency partners / events.

Who you are:

• Are adept at influencing and relationship building.
• Have partnerships, sales, or account management experience.
• Have largely worked on accounts in the SMB/MM/Enterprise customer segment and can thoughtfully reference those experiences and relationships.
• Learning about a new product offering excites you!
• Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.
• Are thoughtful, engaging, and energetic.
• Obsessed with understanding your customer or partner.
• Comfortable operating independently.
• Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
• Proactively solicit and act on feedback from your customers, partners, and peers.
• Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 3-4 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
  
  

#LI-CR1 #LI-Hybrid

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Manager II, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

How you'll make a difference:

• Become a trusted advisor to the 30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.
• Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market
• Build and manage a lead referral pipeline with your partner portfolio.
• Work to understand a partner’s organization structure and business goals.
• Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
• Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
• Be comfortable operating with and exceeding revenue-focused goals.
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
• Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
• Drive co-marketing with our partners.
• Travel: up to 25%, to meet and develop relationships with our agency partners / events.

Who you are:

• Are adept at influencing and relationship building.
• Have partnerships, sales, or account management experience.
• Have largely worked on accounts in the SMB/MM/Enterprise customer segment and can thoughtfully reference those experiences and relationships.
• Learning about a new product offering excites you!
• Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.
• Are thoughtful, engaging, and energetic.
• Obsessed with understanding your customer or partner.
• Comfortable operating independently.
• Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
• Proactively solicit and act on feedback from your customers, partners, and peers.
• Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 3-4 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
  
  

#LI-CR1 #LI-Hybrid

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them.

The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.

How you’ll make a difference:

• Become a trusted management advisor that your team can lean on regularly
• Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals
• Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio
• Be comfortable operating with and exceeding revenue-focused goals at the team level
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future
• Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production
• Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program
• Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events

Who you are:

• Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building
• Management experience
• Have partnerships and/or sales experience with a direct revenue target
• Are thoughtful, engaging, and energetic
• Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships
• Obsessed with understanding how you can make the partnership experience more beneficial to our service partners
• Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems
• Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry
• Proactively solicit and act on feedback from your customers, partners, team members, and peers.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 4-6 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.

#CR1 #LI-Hybrid

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them.

The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.

How you’ll make a difference:

• Become a trusted management advisor that your team can lean on regularly
• Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals
• Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio
• Be comfortable operating with and exceeding revenue-focused goals at the team level
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future
• Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production
• Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program
• Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events

Who you are:

• Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building
• Management experience
• Have partnerships and/or sales experience with a direct revenue target
• Are thoughtful, engaging, and energetic
• Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships
• Obsessed with understanding how you can make the partnership experience more beneficial to our service partners
• Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems
• Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry
• Proactively solicit and act on feedback from your customers, partners, team members, and peers.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 4-6 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.

#CR1 #LI-Hybrid

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them.

The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.

How you’ll make a difference:

• Become a trusted management advisor that your team can lean on regularly
• Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals
• Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio
• Be comfortable operating with and exceeding revenue-focused goals at the team level
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future
• Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production
• Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program
• Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events

Who you are:

• Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building
• Management experience
• Have partnerships and/or sales experience with a direct revenue target
• Are thoughtful, engaging, and energetic
• Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships
• Obsessed with understanding how you can make the partnership experience more beneficial to our service partners
• Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems
• Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry
• Proactively solicit and act on feedback from your customers, partners, team members, and peers.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 4-6 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.

#CR1 #LI-Hybrid

Boston, MA (Hybrid 3x per week)

As the first point of contact in the sales cycle, you are on the front-lines. We consider the oBDR role essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.

How You Will Make A Difference:

• Identify high potential companies who can benefit from Klaviyo’s solution
• Partner closely with experienced SMB and Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities
• Develop, test and iterate messaging across multiple channels, industries and personas 
• Contribute learnings and best practices to the Outbound process and team members to support  the success of your peers 
• Reflect Klaviyo’s values of accountability and effort
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• Located in the Boston area
• Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company
• Have a BA/BS or equivalent
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

#LI-BAILEY

#LI-HYBRID

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Role Overview

The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you.

This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry.

Key Responsibilities

• Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace.
• Collaborative Selling: Partner with Large Enterprise (LENT) AEs on complex, high-value opportunities. You will have the ability to request LENT support for larger deals in exchange for an agreed-upon split, providing you with a front-row seat to enterprise deal mechanics.
• Enterprise Pipeline Acceleration: Take ownership of pre-qualified, high-potential opportunities that come with enterprise deal context already established — including stakeholder mapping, business objectives, and organizational dynamics. You inherit a running start and a built-in collaborative rep on the other side of every co-sell, turning each deal into both a revenue opportunity and a demonstration of enterprise sales excellence.
• Vertical-Specific Prospecting: Conduct personalized, multi-threaded outreach into non-retail verticals, tailoring our value proposition to specific industry pain points and digital transformation goals.
• ROI-Driven Discovery: Lead deep-dive discovery sessions to move beyond features. You will build ROI-backed business cases and bespoke demos that speak directly to the KPIs of C-suite stakeholders.
• Pipeline Rigor & Forecasting: Maintain impeccable Salesforce hygiene. You are expected to manage a diverse pipeline with clear stages, "why/why not" documentation, and accurate forecasting that provides clear visibility to Sales Ops.
• Cross-Functional Leadership: Act as the "quarterback" for your deals, coordinating BDRs, Solutions Architects, and Marketing teams to ensure a unified and professional sales motion.

Qualifications

• Proven Track Record: 3-6 years of experience as a closing Account Executive in a SaaS or high-growth tech environment, with a strong performance record at the Large Enterprise level.
• Communication Mastery: Exceptional ability to present to large groups, with the "tonal intelligence" to pivot between technical users and executive buyers.
• Consultative Hunter: Strong discovery skills with the ability to translate complex business objectives into tangible, ROI-justified use cases.
• Enterprise Expertise: A proactive approach to multi-threading and a demonstrated track record navigating complex buying committees (IT, Finance, Marketing, and Procurement).
• Tools & Hygiene: Proficiency in Salesforce, Outreach, LinkedIn Sales Navigator, and Gong. We value data-driven sellers who treat their CRM as a strategic asset.
• Analytical Mindset: Comfortable interpreting funnel signals and applying core business metrics (ROI, TCO, etc.) to build a compelling case for the platform.
• Growth Mindset: An active desire to learn, an openness to coaching, and a collaborative spirit.

#LI-CR1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI- Hybrid

Business Development Representative (BDR) 

At Klaviyo, our mission is to help businesses own their growth. We empower creators, entrepreneurs, and e-commerce brands to build meaningful relationships with their customers through powerful data, automation, and marketing tools. As a Business Development Representative (BDR), you’ll be a key part of bringing that mission to life—introducing eCommerce brands to the Klaviyo platform, setting the foundation for long-term success.

BDRs take a proactive approach—researching and reaching out to brands who haven’t yet engaged with us. You’ll build a pipeline through cold outreach, strategic prospecting, and compelling messaging. This track requires grit, creativity, and resilience to open doors and create new opportunities.

How You’ll Make an Impact

• Generate qualified opportunities for the sales team(Account Executive’s) through a rigorous qualification approach
• Build prospective relationships with e-commerce brands and help them understand how Klaviyo can drive their growth.
• Learn to effectively identify buyer needs, position Klaviyo’s value, and route leads appropriately to Account Executives.
• Stay organized, focused, and consistent in your outreach across multiple channels—calls, emails, and social.
• Demonstrate grit and resilience by staying positive and motivated, even in the face of rejection.
  Reflect Klaviyo’s core values of accountability, effort, and winning as one in every interaction.
  Share insights, contribute to a supportive team culture, and help improve our processes as we scale.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are:

• Driven by a strong desire to launch a career in tech sales, with ambitions to grow into roles like Account Executive.
• Possess grit, resilience, and curiosity—you bounce back quickly and always want to learn more.
  Thrive in fast-paced, dynamic environments with high standards and clear goals.
• A strong communicator who’s confident over the phone, clear in writing, and thoughtful in your approach.
• Self-motivated, coachable, and energized by being part of a high-performing team.
• Fluency in English and Japanese is required due to client requirements. 
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient
• Have valid authorization to work in Singapore 

Klaviyo in Singapore

We are starting small but have big plans for Klaviyo in Singapore. We began expanding into Singapore in 2025, building on the strong foundation established by our APAC presence. As we grow, we are focused on developing our go-to-market teams. As the team grows, we will continue to expand Klaviyo’s customer base in the region while building a fantastic working culture that reflects Klaviyo’s global values, alongside a strong local identity within our Singapore-based team. This is a unique opportunity to join us at an early stage and help shape the future of Klaviyo in Singapore.

One of our values as a company is Always Learning, and that mindset is strongly felt in Singapore. People are eager to grow and develop, and Klaviyo provides a great platform to support that journey. As we are still relatively early in our expansion in Singapore, there is significant headroom to grow and develop within your role—we are looking for the leaders of the future.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI-Hybrid

Partner Account Manager, French-Proficiency
Job location: Dublin, IE (3 days p/week in-office)
Full-time permanent role

At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our SMB Partner Account Manager for EMEA (specifically for the French region) you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s SMB marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo. 

How you'll make an impact

• Manage relationships: Nurture a portfolio of 40 SMB partner relationships, serving as a trusted advisor
• Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo
• Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success
• Showcase klaviyo expertise: articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
• Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth
• Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
• Travel: spend up to 25% of your time traveling across the uk and europe to build relationships and attend events

Who You Are

Experience:

• 2+ years in Partnerships, Account Executive, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
• Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity

Languages:

• Fluent in English and French (written and verbal)
• Business-fluent Spanish or Italian is a bonus!

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures
• Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities
• Already experimented with AI in work or personal projects (essential). You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient

Mindset:

• Collaborative, strategic thinker with a creative approach to problem-solving
• Passionate about building strong partnerships and delivering value

Other Requirements:

• Willing and able to travel across the Ireland/ UK and Europe as needed

#LI-hybrid #LI-JW1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here