Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users. You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.

What you’ll do

Responsibilities

• Plan integration engineering end-to-end, from high-level architecture down to code implementation. This includes conducting discovery sessions with users to understand their goals, parsing out specific use cases, and guiding users to implement high complexity integrations. 
• Think on your feet and communicate technical concepts, explaining how Stripe works from both a product feature and API architecture perspective. Manage user expectations on timelines and product changes.
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams. You will be responsible for resolving user integration issues and owning escalations for operational issues and priority requests.
• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Collaborate closely with Product and Engineering to proactively identify potential enhancements and new features based on feedback you’ll gather from the field.
• Provide deep technical guidance and debugging, inspecting and understanding the Stripe codebase and thoroughly testing functionality to best advise users, while also building and demonstrating proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions.
• Lead "Hands On Keyboard" implementations for user engagements, providing material feedback on coding practices, CI/CD, and software architecture, as well as supervising the work of our delivery partners.
• Review and optimize existing user integrations and provide recommendations to improve performance, reliability, and efficiency.
• Build tools and analytics; create dashboards, run queries, and generate custom data reports to support user business reviews and operational needs.
• Develop and share knowledge, building reusable processes to enable the larger Professional Services team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4 years + experience in a Software Engineering / Integration Engineering role.
• Ability to write code (in programming languages like Python, Go, Java, C/C++ etc.) and quickly debug user code snippets.
• Comfortable with various code-level debugging (Stripe code and user code) and using code as a tool for problem-solving.
• Strong generalist technical experience, including proficiency in SQL and an understanding of data structures and algorithms.
• Understanding of the payments domain and API security topics.
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
• A user first approach & empathy with our users, capable of mapping business requirements into reliable technical solutions.
• Confident and comfortable with customers, with the ability to lead strategic technical conversations.

Preferred requirements

• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
  Willingness to learn and teach others, including mentoring newer team members.
• Collaborative, communicative, consultative; able to apply specific methodologies to ensure repeatability of engagements.
• Intellectually curious, with great problem solving skills.
• Technical writing skills to document complex integration guidance and processes.

Position Details

• Job Type: Full Time
• Location: 383 Kent Street, Sydney, NSW, 2000, Australia / 530 Collins Street, Melbourne, VIC 3000, Australia
• Open Date: 7 April 2026

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Technical Account Management Support and Services team partners directly with our largest and fastest growing users, supporting them both proactively with a consultation model, and reactively to solve their most complex issues, enabling them to grow their business. We partner closely with sales to ensure we are attaching the right support plans to the right users at the right time. We take a user first approach to how we operate, capturing user feedback on what we need to offer to delight them and exceed all expectations. We operate with a scaled proactive, preventative mindset to ensure our users have a seamless experience with Stripe.

What you’ll do

Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users. The leader will lead a high performing team of TAMs who are motivated by improving the lives of Stripe’s user base. They will set the standard for strategic user partnership and support, influencing globally, partnering closely with the go to market organizations, product, engineering alongside the support organization. They will cultivate a user first culture, with high accountability, collaboration and a scale mentality, a culture which embodies a coaching mindset to unlock potential. This role will report to our Senior Manager of Technical Account Management. 

Responsibilities

• Responsible for delivering exceptional user experience for Stripes most strategic users
• Lead a team of highly experienced TAMs, building an measurable operation which delivers strong operational results for users
• Work directly with our largest users’ leaders as a thought partner for key initiatives and expansions
• Partner closely with senior stakeholders across product, engineering, go-to-market and support
• Invest in leading & growing a great team and culture, where both new and tenured Stripes can thrive 
• Obsess over delivering incredible user experiences
• Run this business to successfully deliver revenue, user experience, user value and scalability goals for the users and Stripe
• Setting the segment strategy, thinking globally about metrics and driving clear accountability for the business. Own the P&L.
• Partner closely with global leadership to grow the business in a scalable way, optimizing for user experience and balancing that with efficiency
• Lead the way on user experience for Stripe’s Enterprise users, determine what excellence looks like and scale it beyond strategics
• Build a coaching culture that unlocks Stripes’ potential, remove roadblocks and elevate opportunities that will enable the business to scale more broadly
• Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
• Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• Minimum of 15 years professional experience, with at least 1 year in management, demonstrating success in building and leading high-impact teams and businesses in dynamic environments
• Experience leading customer success managers, account managers, technical account managers, technical program managers, or premium support teams (preferably in high-growth technology companies)
• Experience in finance, fintech
• Excellent collaborator, with a proven track record in managing across complex environments, building relationships that deliver impact
• Excellent written and verbal communication skills
• Strong sales revenue growth and/or operational background and a track-record of making data driven decisions
• An ability to execute on and deliver complex operational projects involving multiple stakeholders

Preferred qualifications

• Experience with fintech SaaS products and/or Payments industry
• Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record
• Proven ability to scale a technical services or technical support team in a high-growth environment
• Experience with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and comfort building basic queries and modifying more complex ones

SUMMARY

The Manager, Analytics is responsible for leading a team of BI developers and analysts to deliver reliable, high-performance business intelligence solutions in line with company strategy. This role emphasizes data modeling, ETL development, dashboard/report creation, and ensuring robust data pipelines. The Manager will collaborate closely with Product Management, IT, and business stakeholders to translate analytical needs into actionable insights, supporting data-driven decision-making company-wide.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning a diverse set of industries.

If residing within commutable distance to our Newcastle office or Sydney office, a hybrid schedule would be offered (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance but who still reside in Australia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, mentor, and develop a team of BI and analytics professionals, including guidance on best practices for data modeling, ETL, and reporting.
• Collaborate with product managers, business units, and stakeholders to gather and clarify BI requirements and to translate them into scalable technical solutions.
• Architect, enhance, and support data warehouses and analytic data marts, primarily utilizing Jasper Server, Power BI and Snowflake.
• Oversee the design, implementation, and optimization of ETL processes to ensure the accuracy and timeliness of data integrations from multiple sources.
• Ensure projects are tracked in JIRA, with thorough code reviews, data quality checks, and UAT/testing prior to deployment.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives for the BI and Analytics team.
• Drive continuous improvement in BI processes, adoption of new tools/technologies, and foster a culture of data quality and governance.
• Troubleshoot and resolve data issues, working with engineering and business teams as needed to remove blockers.
• Ensure smooth collaboration with engineering, infrastructure, and business analysts to provide actionable BI solutions across teams.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• B.S. in Computer Science, Information Systems, Data Analytics, or related field, or equivalent experience.
• Deep expertise in SQL, including writing complex queries and performance tuning.
• Extensive hands-on experience with multiple reporting and BI tools such as Jasper Server, MicroStrategy, Sisense, SQL Server Reporting Services (SSRS), Power BI etc .
• Extensive hands-on experience with multiple database platforms such as MySQL, Postgresql, Snowflake.
• 3+ years in a BI/Analytics management or senior/lead BI developer role within a software development company.
• Experience architecting and supporting distributed BI systems/cloud analytics solutions.
• Strong understanding of data warehousing principles, data modeling (star/snowflake schemas), and data governance.
• Proven success managing multiple projects with Agile methodologies, especially involving large data sets and complex reporting requirements.
• Excellent interpersonal and communication skills, with a demonstrated ability to translate technical work into business value for non-technical audiences.

#LI-REMOTE

CSQ227R65

As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development.

This is a hands-on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes.

The impact you will have:

• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. 
• Solution Delivery: Deliver production-grade systems from data ingestion and transformation through ML/AI model integration to user-facing applications and enablement.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Cross-Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre-sales through post-deployment.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks.
• Application Delivery: Demonstrated ability to design, build, and deploy production applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• AI/ML Experience: Familiarity working with AI APIs such as OpenAI, Anthropic, and Gemini into applications, and leveraging AI code generation tools to accelerate productivity. 
• Customer Impact: Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes.
• Collaboration & Communication: Ability to engage across a broad stakeholder range, from engineers to C-level executives, translating complex concepts into actionable solutions.
• Learning Mindset: Curiosity, adaptability, and eagerness to explore new technologies, domains, and customer challenges.

Job Description

HelloFresh Group is on a mission to change the way people eat, forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. In ANZ, we are home to HelloFresh and EveryPlate, our meal kit brands; Youfoodz, our ready-to-heat brand; and Be Cool, our national refrigerated courier service.

As a Product Optimisation Specialist, you are the voice of the customer, you will have passion for understanding of our customers and transforming sentiment and data points relating to the product into action.

Driving insights into the Youfoodz operational teams decisions making across culinary, development, product lifecycle management, menu planning, operational execution. You will build tools and dashboards to support our, run self-service analyses, and conduct regular and systematic analyses to improve our recipe performance and product offering. We are looking for a data-driven foodie who will make HelloFresh Group better by playing an important role in changing the way people eat, forever.

This role is based in Karawatha, Brisbane and reporting to the Associate Director of Product Operations.

You will…

• Apply data, transformation and analytics, confidently working across databricks, and tableau and innovatively utilising tools to push data into reports that will inform strategic thinking. 
• Tracking and trending data building dashboards to inform strategic decisions to support self-service insights into Culinary & Menu performance.
• Interpret meal performance and customer trends to deliver actionable insights for New Product Development (NPD) and existing product improvements (EPD).
• You are the voice of the customer- working with the CX team and drawing analysis from customer sentiment and net promoter insights and product metrics to drive customer centric decisions. 
• Championing the customer across key stakeholders ensure we are all aligned on the product led improvements. Uphold the customer feedback into actions. 
• Create and maintain tools and dashboards in Tableau or Excel Extract and analyse data and draw actionable insights to enable decision making on the key questions facing all areas of Culinary performance and operations.
• Translate recipe related data into compelling stories in order to drive change in the team and business.

You have…

• 2+ years experience in an analyst role. .
• A deep understanding of numbers and analytics as well as a strong business sense.
• Excellent hands-on knowledge of Excel/Google Sheets, Tableau and SQL.
• Excellent attention to detail.
• The ability to document analyses and learnings in a clear and concise way, and present them to key a broad group of vested stakeholders.

You are…

• Passionate about the ability of data to change a business and how numbers can be transformed into key product insight.
• A data-driven "foodie" who thrives in a fast-moving, data-led decision-making environment and have a interest in food. 
• Highly collaborative, with the ability to interface across global strategy, CX, and data teams.
• Efficient and proactive in identifying opportunities for automation and scalability.
• A clear communicator capable of delivering insights that drive customer-led decision-making.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% Youfoodz
• Onsite gym at the facility

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

Location: Karawatha, Brisbane 

Salary: Competitive salary & employee benefits

#youfoodz

Here’s a summary of the role

You’re an experienced client-facing professional who thrives at the intersection of technology, governance, risk, and compliance (GRC). In this role, you’ll lead end‑to‑end customer engagements, guiding organisations through successful solution adoption while reducing risk and driving measurable outcomes.

You’ll act as a trusted advisor—owning delivery, mentoring others, and continuously deepening your expertise. If you enjoy solving complex problems, exceeding client expectations, and being seen as a go‑to expert, this role is built for you.

Here’s a breakdown of what you’ll do (the important stuff):

• Lead and deliver end‑to‑end Professional Services engagements across the full customer journey and enablement lifecycle.
• Advise customers on best practices for GRC solution rollout, adoption, and execution using your domain, industry, and product expertise.
• Coordinate work across teams, ensuring high‑quality delivery while meeting deadlines and client expectations.
• Perform quality assurance on work delivered by Professional Services, ensuring consistency, accuracy, and customer value.
• Act as a mentor and coach to junior specialists and new hires, supporting capability and confidence building.
• Partner with Commercial Teams, PS leadership, and other stakeholders to reduce delivery risk and drive long‑term adoption.

These are the essentials you’ll need to get an interview:

• 3 – 10 years’ experience in a client‑facing, advisory, or consulting role (internal or external). This is an IC Role.
• A strong Customer First mindset, operating with urgency, accountability, and a focus on outcomes.
• Good Coding skills, experience with SQL, AI implementation, building agents. 
• Proven ability to manage multiple priorities in a fast‑paced, technology‑driven environment.
• Excellent communication skills, including delivering workshops, presentations, and solution discussions with senior stakeholders.
• A passion for GRC, with the ability to translate complex requirements into practical solutions.
• High attention to detail, strong process discipline, and a consistent record of quality delivery.
• Relevant professional GRC accreditation (completed, in progress, or planned).

It would be great if you had these too (nice to have):

• Experience managing customer expectations, timelines, and delivery milestones against a project plan.
• Understanding of forecasting, budget tracking, and working with Adoption or Engagement Managers to deliver projects fully in‑scope and on budget.
• Ability to interpret solution design plans and translate them into executable delivery activities.
• Confidence providing structured, constructive feedback to peers and team members.
• Interest in developing deep subject‑matter expertise and becoming a recognised SME in specific GRC or product domains.

Here’s a bit about us

Why join Diligent?

Join a global organisation with a clear mission: to power better governance and decision‑making. Our people are at the heart of what we do, and we believe that diverse perspectives lead to stronger outcomes—for our customers and our communities.

Life at Diligent

We’re fast, fearless, and thoughtful in how we work. We value accuracy, ethics, and collaboration, and we trust our people to take ownership and do meaningful work. You’ll be supported with best‑in‑class benefits designed to care for your physical, financial, and emotional wellbeing—so you can bring your full self to work every day.

Equal Opportunity Employer

Diligent is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

So, what’s the role all about?
The Senior Technical Account Manager is a seasoned account manager, program/project manager and technical resolution professional who is an expert in their field. They are unified with team members across the company in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. This role is responsible for resolving complex problems and providing excellent technical and customer service to one or more named enterprise-level accounts. Collaborating with specialist resources across the company, he/she will help key customers overcome issues, succeed in their business using our technology and services, expand their usage of our products, be referenceable and be a loyal customer.

After key customers have purchased and are implementing our solutions, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform and collaborates closely with the customer from that point forward to ensure their success.

​Interactions with customers will be conducted via phone, email, chat, and Teams, with planned face-to-face meetings as required. The TAM must be able to work both independently and be part of a wider Sales and Services team ensuring the highest levels of customer success and value realisation is achieved. 

How will you make an impact?   

• Work during the customers' core business hours, with occasional extended hours as needed.
• Occasional on-call after-hours work may be required as needed by the customer.
• As their TAM, be the assigned accounts' prime point of contact and engage resources across several teams as needed to resolve their issues and requests.
• Develop and maintain an effective relationship with assigned accounts, hold regular discussions to review issues, understand their strategic objectives and business, share how NICE's solutions meet their needs, introduce best practices, build mutual success plans and become their trusted partner and advisor.
• Excellent triage and troubleshooting skills, mentoring peers to improve their knowledge and drive success.
• Personally resolve customer issues as required while scheduling time for proactive activities.
• Partnering with other NICE employees and teams (technical support, professional services, product management, engineering, etc.), ensure that all technical challenges and other issues/cases/requests are being managed properly, are within SLA targets, and are progressing toward resolution.
• Demonstrate superior in-depth knowledge of NICE products and associated technologies, especially those employed by assigned accounts.
• Demonstrate expertise and maintain currency in telecommunications, contact center, and related technologies.
• Develop and present customized presentations and reports to assigned accounts that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
• Provide training to accounts to ensure that they get the most out of their NICE investment.
• Ensure that all communication, interactions, assignments, details, and actions are clear, effective, timely (within established SLA), and are recorded into the CRM system.
• Appropriately contribute to and take charge of meetings, calls, and other discussions to convey ownership, organization, progress, and direction
• Consistently and regularly update customer and account information, keeping it current in the CRM system.
• Tactfully, confidently, and professionally communicate with all stakeholders, especially in emotionally charged and escalated situations, bringing people together with the common goal of resolving issues and accelerating the customer's success.
• Assist the team by taking ownership of escalations in your area of expertise, exemplifying the effective handling of complex situations.
• Develop and drive business cases that outline problems, impacts, proposed solutions, and outcomes that help NICE improve our performance and success.
• Present a professional image in communication, conduct, attitude, and attire.
• Demonstrates professionalism and leadership with customers and helps peers to develop the same level of expertise.
• Accountable for all actions, and tactfully reinforce accountability across all employees and teams in the company for delivering to OLA and SLA. Professionally and tactfully teaches proper process and methods that ensure customer service excellence.
• Assist assigned customers in preparation for go-live and build confidence with them as they begin using our products in a live environment.
• Responsible for customer satisfaction and referencability on assigned accounts.
• Participate in team goal achievement and set personal goals that increase effectiveness and success.
• Key member of the TAM team, collaborate, support and backup your teammates.
• Successful at turning struggling accounts into successful accounts.
• Planned travel (up to 25%) required and being co-located on key customer sites.
• Perform other tasks and duties as assigned or needed.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of NICE.

Education Requirement:

• ​Bachelor’s degree in computer science, Business Information Systems or similar field or equivalent work experience required.​

Have you got what it takes?

• 8+ years in a Technical/Service role in software, telecommunications or in customer service, cloud contact center and/or service delivery.
• Wide experience of Enterprise Cloud Telephony and CX Platforms
• Demonstrated technical problem-solving proficiency.
• Excellent analytical and advanced troubleshooting skills with end-users/customers.
• Excellent customer service and communication skills, both verbal and written.
• Ability to multitask and work well in a demanding environment.
• Proficient in Microsoft Office applications.
• Able to work with little supervision and complete projects.
• Working technical knowledge of contact center software/design/functionality.
• Demonstrated experience in a fast-paced environment and meeting customer time constraints.
• Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.

You will have an advantage if you also have:

• Experience with the NiCE CXone platform
• Experience with Contact Centre as a Service (CCaaS) solutions is highly regarded, along with demonstrated ability to operate in dynamic cloud environments and effectively manage ongoing platform changes
• Extensive infrastructure / networking knowledge, and telecommunications architecture (PBX, Carriers and VoIP/SIP Technology)
• Comprehensive knowledge of Modern CX Platforms and Applications
• Understanding of basic scripting and call flow routing fundamentals
• Experience using SIP signaling.
• Competent in database and SQL concepts and scripting
• Analytical, inquisitive, service & collaborative, friendly demeanor, early adopter.​
• AWS / Azure Technology and Environments
• Demonstrable experience in driving positive Customer Success outcomes.
• ITIL / Project Management exposure and qualifications

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10741
Reporting into: Manager
Role Type: Individual Contributor

THE ROLE

EverPure is seeking an experienced Systems Engineer to join the Sales team in Perth, Australia. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Enterprise Accounts space. You collaborate with customers in Western Australia to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives Western Australia customers' business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience in Western Australia customers is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

We are primarily an in-office environment and therefore, you will be expected to work from the Perth office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

Anduril is seeking a Supply Planner to join our team in Sydney, Australia. The Supply Chain team is responsible for planning and sourcing of materials to support rapidly iterating and building of cutting-edge defense hardware for autonomous underwater vehicles (AUV). The Supply Planner will have material flow responsibility spanning the entire value chain from raw materials through finished goods and contributing to the strategic supply network development of Anduril’s product hardware, across their life cycles. They will have full ownership of certain assemblies and product lines, and will be ultimately responsible for sending the correct signals to Purchasing and Manufacturing on what and when to buy or build.

The right person for this role can demonstrate experience working in a fast-paced, resource-limited environment such as defence manufacturing, aircraft maintenance or advanced technology manufacturing environments. This person will be flexible to provide support wherever needed to ensure products are built and shipped under stringent quality standards. If you are someone who thrives in such an environment, then this role is for you.

WHAT YOU'LL DO:

• Own the accurate planning and on-time delivery of both raw material to internal assembly lines as well as finished goods to customers
• Support day-to-day demand signaling, ordering, and inventory management for product lines
• Identify supply issues, flag with the appropriate owners across Engineering, Purchasing, Manufacturing, and drive resolution
• Own the reporting and analysis of supply and material health and ensure that stakeholders have the inputs they need to make decisions across Engineering (cut-in dates for new designs), Purchasing (signals on what to buy), Manufacturing (signals on being clear-to-build and what to build), Business Development (supply overview to drive customer contracts)
• Work closely with the Sourcing Engineers and Manufacturing Engineering team to source components, maintain vendor relationships, and develop make vs. buy strategies
• Facilitate discussions with Business Development and Growth teams to review unconstrained forecasts and get to constrained demand plans that are achievable
• Develop and maintain processes for working within MRP and the associated master data
• Support all cost engineering activities to converge the bottoms-up cost curve to product cost, maximizing the total cost of ownership (TCO) across the product lifecycle

REQUIRED QUALIFICATIONS:

• 3+ years past experience in a fast-paced manufacturing environment in either a supply chain or production-type role where complex mechanical and/or electrical assemblies were built
• Demonstrated ability to completely own a value chain from start to finish, coordinating among multiple different internal and external parties to achieve on-time deliveries under stringent quality standards
• Familiarity with developing high-tech products in a high-mix, low-volume environment
• Prior knowledge of Netsuite or a similar Enterprise Resource Planning (ERP) system
• Bachelor’s degree in engineering (BSME, BSEE) or other related technical degree. Advanced technical degree or MBA strongly preferred
• Eligibility to obtain a NV1 security clearance (status not required at time of hire)

PREFERRED QUALIFICATIONS:

• Experience interacting with SQL databases - storage of information and building custom queries for tracking production and inventory-related metrics
• Bachelor’s degree or higher in any technical field including mechanical/aerospace/manufacturing, electrical, or computer engineering, supply chain, or business with a technical minor or concentration.
• Experience with Lean Manufacturing and/or Continuous Improvement and Six Sigma principles in action

ABOUT THE TEAM
The Analytics team is responsible for modeling our internal data into reusable entities that generalize how Anduril operates. From those entities we build workflows, dashboards, and metrics that drive better and faster decision-making. You will work with stakeholders from across the company to understand how Anduril functions and model our data to create the digital twin of our operations.

ABOUT THE JOB
We’re looking for people who love ontologies - defining domains and writing the code that puts those models into action. Ideally you are passionate about the next generation of defense technology and love building efficient and understandable data models. You prioritize velocity and are interested in pushing the frontiers of what analytics can do within an organization - think data applications rather than just dashboards.

This role presents an exciting opportunity to be part of our team’s expansion into Australia. As the first team member in Australia, you'll be able to shape the role and team, directly influencing the work and direction of where it goes.

WHAT YOU'LL DO

• Lead the building of Anduril’s ontology for Australia across a number of domains such as Finance, Supply Chain, Manufacturing, People, and Sustainment
• Collaborate with stakeholders, collecting requirements, and writing the code that results in Secure, Timely, Accurate, Trusted, and Extensible Data Models
• Seek out problems that can be solved with data and proactively work with the organization to make it a reality
• Become a trusted resource for Anduril leadership in helping them run their organizations more effectively

REQUIRED QUALIFICATIONS

• 5+ years of experience in an analytics focused role - Analytics Engineer, Data Engineer or Analyst / Consultant with a strong engineering background
• You are motivated by our mission. We are working to solve the biggest problems in defence
• Your weekend reading usually involves authors named Kimball or Inmon or modern data modeling blogs
• You’re energized by business impact & a self-starter: you’d rather build an imperfect data model quickly that is used by many people than a perfect data model that collects dust
• You thrive in cross-functional projects that have a heavy combination of technical requirements and user-focused workflows
• Expert with SQL and experience with Python or other programming languages
• Experience with data stack tools: dbt, Redshift, Looker/Tableau, Palantir Foundry
• You are empathetic: you are eager to see the world from your users’ perspective
• Ability to obtain and maintain an Australian Government Security Clearance (NV2).

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

Anduril's Detection and Response team is looking for a Security Operations Analyst to be the watchtower for Anduril's critical defence technologies. As a SecOps analyst on the detection and response team, you'll be responsible for monitoring and responding to adversarial activity while helping incorporate key detection feedback loops with the detection engineering team. When not responding to threats, you'll be asking questions of our data sets, conducting threat hunting and data normalisation operations across the organization to understand user behavior and identify anomalies.

WHAT YOU'LL DO

• Triage and respond to alerts / incidents covering multiple disciplines including, but not limited to, phishing, endpoints, cloud infrastructure and services, and SaaS applications
• Build and optimise tailored detection signatures, response playbooks, and response automation using detection-as-code principles
• As the frontline of DNR, you will lead the feedback loop for detections, ensuring alerts are fine tuned to reduce false positives
• Participate in threat modeling scenarios with cross-functional partners to understand weaknesses across Cloud, Mobile, Endpoints, and other environments incorporating findings into security controls and/or detection signatures
• Organise and conduct threat hunting and data baselines to identify anomalous patterns in data
• Participate in an on-call rotation responding to security events and conducting incident response investigations while effectively communicating findings to key stakeholders
• Proactively collaborate with a wide range of stakeholders

REQUIRED QUALIFICATIONS

• Experience in security monitoring, log analysis, and detection engineering within large data sets across endpoint, network, and a wide variety of application log sources
• Experience in Python development, specifically contributing to a shared codebase used for automating SOC operations
• Must have experience with one or more SIEM languages (SPL, KQL, SQL)
• Broad range of practical security knowledge across the spectrum of endpoint, network, identity, application, and cloud infrastructure
• Knowledge of attacker tactics, techniques, and procedures (TTPs) across Windows, Linux, MacOS, AWS/Azure, etc.
• Strong communication skills and experience collaborating with internal and external stakeholders
• Eligible to obtain and maintain an Australian NV2 clearance

PREFERRED QUALIFICATIONS

• Experience conducting incident response in the Cloud (AWS, Azure, GCP)
• Digital Forensics and/or reverse engineering experience is a plus!

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalised groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What's the Role All About?
The Software Engineer, AI is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem.  As a hands-on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables.  

 How Will You Make an Impact? 

• Technical Implementation and Configuration:  
• Configure, customize, and deploy Conversational AI solutions aligned to defined business and technical requirements.
• Build and maintain integrations using APIs, modern web technologies, and authentication standards.
• Implement, enhance, and optimize bot behaviors using conversational design and prompt engineering best practices.
• Develop proofs of concept (PoCs) and production-ready solution components.
• Support testing, validation, and go-live activities to ensure solutions are functioning as expected across customer environments. 

• Technical Problem Solving & Quality:  
• Diagnose and resolve complex technical issues across SaaS applications, integrations, environments, and data flows.
• Adapt, extend, or refactor existing integrations and solution components to meet evolving customer needs.
• Ensure implementations meet quality, performance, security, and usability standards.
• Produce documentation including specifications, test cases, and deployment materials. 
  
  
• Collaboration with Implementation Teams:  
• Partner closely with Implementation Engineers, Consultants and Project Managers who lead discovery, requirements definition, and solution design.
• Participate in customer workshops to clarify technical details, validate feasibility, and provide subject‑matter input.
• Maintain clear and consistent communication across cross‑functional delivery teams.

Have You Got What It Takes? 

• Bachelor’s degree in technical or business field (e.g., Computer Science, Information Systems, Electrical Engineering) or equivalent work experience.
• 5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications preferred.
• Technical Skills:
• Strong proficiency in JavaScript; Python familiarity is a plus.
• Solid understanding of:
• REST API integration patterns
• Modern authentication (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X Frame Options)
• HTML/CSS and front-end fundamentals
• Ability to interpret API documentation, implement PoCs, and troubleshoot integrations.
• Strong understanding of conversational UX, AI driven interfaces, and prompt engineering techniques.
• Communication and Collaboration:
• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers to explain technical concepts and implementation decisions.
• Effective collaborator during design discussions, code reviews, technical troubleshooting, and delivery execution.
• Authored detailed design documents, functional requirements documents, test use cases, and deployment guides to support implementation and delivery.

You Will Have an Advantage If You Also Have: 

• Experience designing and deploying enterprise-grade conversational flows and AI orchestration. 
• Experience with NiCE CXone products or other cloud-based contact center platforms. 
• Experience working with enterprise conversational AI platforms (e.g., NICE CXone, Kore.ai, Amelia, Dialogflow, or similar).
• Experience with monitoring, logging, and debugging tools for distributed systems.
• Knowledge of databases (SQL/NoSQL) and data integration patterns.
• Experience working in Agile/Scrum teams and participating in sprint planning and retrospectives.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10592
Reporting To: Manager, Professional Services
Role Type: Individual Contributor

Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Harbor is seeking a Technical Consultant to join our Australian team within our Enterprise Solutions practice group. The Technical Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks.  The Technical Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones.  Providing an excellent customer experience is an integral part of this role.   This is a remote based position with the potential to be hybrid in Australia. 

Job Duties and Responsibilities: 

• Perform updates for the Elite 3E platform  
• Provide technical consulting around various platforms 
• Assist with support across various platforms 
• Provide application guidance to clients and collaborate with users to achieve their business needs. 
• Analyse and resolve complex application and data integrity issues. 
• Document processes and procedures as required by clients. 
• Prepare test cases and perform QA testing on application enhancements. 
• Stay current with application releases. 
• Requirement for on-site visits should the need arise. 
• Provide mentorship and guidance to more junior team members. 
• Contribute to the work of the wider team, including: 
• Serve as a point of contact for clients, addressing concerns, and resolving issues. 
• Build trusted relationships with clients to effectively support long term service and growth. 
• Ensure that services are delivered and client cases are updated in according to service level agreements (SLAs).  
• Contribute to team Knowledge Base. 
• Provide best practices guidance and solutions based on business needs. 
• Work with cross-functional teams to delegate work as needed. 

Experience, Education and Qualifications: 

• Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education. 
• 3+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services. 
• 3+ years of experience in a customer-facing role. 
• Preferred experience in Elite 3E, Intapp, iManage, Aderant and NetDocuments and/or experience in a law firm or legal services environment. 
• Preferred knowledge of SQL and Windows Operating System. 
• Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence. 
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively, verbally and in writing, with technical, business and management staff. 
• Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities. 
• Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients. 
• Flexibility to adapt to change and to learn and develop new skillsets as required. 

About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

What You’ll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols
• Working knowledge of Cyber Security, common attacks and mitigation solutions

What You’ll Get 

• 20 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance and income protection during illness or injury
• Annual wellbeing allowance and flu vaccination vouchers
• Discounted HCF corporate health insurance
• Free, confidential counselling and coaching via EAP
• Superannuation contributions via salary sacrifice
• Car allowance for eligible field sales roles
• Salary sacrifice options for portable electronic devices (phones, laptops, tablets)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

The Role: 

As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth by articulating business value, shaping solutions that address customer needs, and accelerating adoption within enterprises. You will engage in deep technical and business discovery, support the sales process through value-based selling, and collaborate with key partners, including hyperscalers (AWS, Azure, GCP) and strategic ISVs to drive joint go-to-market (GTM) initiatives. 

Responsibilities: 

Sales Process & Customer Engagement: 

• Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives. 
• Drive value-based selling, clearly articulating Neo4j’s unique differentiators and ROI to both technical and business stakeholders. 
• Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning. 
• Map customer requirements to relevant Neo4j product capabilities, using whiteboarding, workshops, and tailored solution architectures. 
• Develop proof-of-value (PoV) demonstrations and prototypes that showcase tangible business outcomes. 
• Work closely with the sales team to support deal qualification, opportunity progression, and conversion strategies. 
• Ensure smooth handoff to Professional Services, providing knowledge transfer to consulting teams and industry partners for successful implementation. 

Partner & Ecosystem Collaboration: 

• Work closely with key partners, including hyperscalers (AWS, Azure, GCP), ISVs, and system integrators, to drive joint solutions and co-sell initiatives. 
• Develop and deliver enablement programs for Neo4j’s strategic partners, ensuring they have the technical skills and sales acumen to position Neo4j effectively. 
• Collaborate on GTM strategies, helping design solutions that leverage hyperscaler services (e.g., AWS Neptune, Azure Cosmos DB, Google BigQuery) in combination with Neo4j to meet customer needs. 
• Engage with partner sales and technical teams to drive adoption, influence deal cycles, and execute joint marketing initiatives.

Community & Thought Leadership: 

• Support local marketing events, user groups, and Neo4j Community initiatives.
• Contribute to Neo4j’s thought leadership, delivering webinars, writing technical blogs, and speaking at industry conferences. 

Relevant Skills and Experience: 

• Strong value-based technical selling skills, aligning solutions to clear business outcomes and ROI
• Experience in technical discovery and consultative solutioning
• Solid understanding of data platforms and AI/ML (including LLMs and AI agents), with the ability to operationalise them in enterprise environments
• Proficiency in SQL, Python, and cloud technologies (AWS, Azure, GCP), with familiarity in containerisation (Docker) and Kubernetes
• Familiarity with data visualisation tools (BI, D3.js, Sigma.js, Linkurious)
• Strong communication skills across technical teams, executives, and partners
• Ability to operate in fast-paced, sales-driven environments with multiple engagements
• Experience with graph databases (Neo4j, Neptune, ArangoDB or similar) is a plus
• Industry experience in Financial Services, Retail, Government, Security, or Telecommunications is a plus

Qualifications: 

• 7 - 10 years of pre-sales, consulting, or customer-facing technical experience. 
• Bachelor’s or Master’s degree in a relevant field. 
• Experience working with partners, including hyperscalers, ISVs, and system integrators. 
• Ability to work independently in a cross-functional, global organisation.
•  Willingness to travel as needed for customer and partner engagements.

Title:  Senior Partner Enablement Manager 

Location: Singapore (contracted via Employer of Record) or Australia (Remote)

Experience: Mid Level 

Job Function:  Professional Services

Employment Type:  Full-Time 

Industry:  Computer & Network Security

Travel Requirements: <25%

About the position

The Career-Level Partner Enablement Manager collaborates on implementing strategic initiatives for our advanced partner ecosystem, ensuring key regional partners have the tools, training, and resources needed for successful product or service delivery.

The position is based in Singapore and will be contracted through our Employer of Record. Applicants must hold valid Right to Work in Singapore.  

Job Responsibilities

• Deliver partner trainings of Keyfactor solutions, services, and best practices.
• Collaborate on the design and delivery of training programs to educate partners about our products, services, positioning, competitive advantages, etc.
• Collaborate on the creation and curation of training content, including presentations, webinars, and product guides, tailored to different partner segments.
• Collaborate in defining and tracking key performance indicators to evaluate the effectiveness of partner enablement programs.
• Provide regular reports and insights to management regarding partner performance and the impact of enablement initiatives.
• Build strong relationships with advanced regional partners, and act as a primary point of contact and technical champion for partner inquiries and issues.
• Provide ongoing support to partners, address technical questions, and help them overcome any obstacles.
• Navigate the transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff.
• Act as the primary point of contact for partner inquiries, concerns, and escalations, addressing their needs promptly and effectively.
• Validate business goals are defined and attained.
• Reduce the time to value through structured project playbooks.
• Collaborate with the sales and global service teams to ensure that partners have the necessary resources to effectively scope and deliver Keyfactor projects.
• Participate in cross-functional meetings to align on business priorities and ensure consistent messaging to partners.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field; or equivalent experience.
• Comprehensive understanding of IT frameworks and standards.
• In-depth knowledge of company operations, industry regulations, and advanced methodologies.
• Ability to analyze complex issues and contribute to strategic initiatives.
• Experience in large enterprise IT environments (via services delivery, consulting, or technical sales enablement).
• Strong consultation skills with customers, partners, and other external stakeholders.
• Moderate proficiency with Windows Server operating systems.
• Understanding of core networking and infrastructure fundamentals.
• Moderate technical troubleshooting and problem-solving skills. 
• Effective time management and prioritization skills with the most complex partner deployments.
• Moderate knowledge of Active Directory Certificate Services and Active Directory Federation Services.
• Proficiency with Unix/Linux.
• Moderate scripting development using various Microsoft tools (SQL, Powershell, etc.).
• Willingness to learn new product stacks, technologies, and APIs as needed.
• Competency with Microsoft 365.
• Knowledge of Kerberos protocol - OAuth authentication.
• Knowledge of EJBCA product stack.
• Ability to lead small projects, innovate within the role, and provide training to peers. #LI-NA1

Optiver is seeking an experienced Fixed Income ETF Trader to join our D1 Trading Team in Sydney, as we expand our ETF coverage to include fixed-income products. You will be part of a high-impact, collaborative team, where you’ll be responsible for establishing and running this new desk.

What you'll do:

• Build and run the Fixed Income ETF desk, extending our existing equity-ETF presence.
• Quote, execute, and manage risk in fixed-income ETFs across APAC - both on-screen and OTC.
• Collaborate with quants, engineers, and other traders to identify and capture trading opportunities.

What you'll get:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams, and offices into a global profit pool, fostering a truly collaborative environment.
• The chance to work alongside diverse and intelligent peers in a rewarding environment.
• Training, mentorship and personal development opportunities.
• Daily breakfast, lunch and an in-house barista.
• Gym membership plus weekly in-house chair massages.
• Regular social events, including a company trip every two years.
• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

Who you are:

• 3+ years trading experience in ETFs and/or Fixed Income within APAC; China Fixed Income exposure highly valued.
• Deep knowledge of bond-market structure and how ETFs interact with the primary market.
• Solid grasp of Fixed Income-ETF valuation, basket construction, liquidity sourcing and creation/redemption mechanics.
• Proficiency in Python (or similar) for data analysis; SQL or C++ a plus.
• Clear, concise communication style; ability to work closely with quants, technologists and external counterparties.

Diversity statement

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

Who We Are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What You’ll Do

We’re building out our Data Reliability & Quality Engineering function in Sydney, the Site Reliability Engineering (SRE) arm of our global data platform.

This team ensures that data is reliable, accurate and available when it’s needed. You’ll sit at the intersection of data engineering, operations and market data, monitoring critical pipelines, improving system resilience and building automation to detect and prevent issues before they impact trading or research.

You’ll play a key role in shaping how we ingest and deliver trusted, high-quality data at scale, supporting a growing, data-driven global business. In this role, you will:

• Monitor and optimize the performance and stability of data pipelines to meet SLAs.

• Design and maintain data quality tests for accuracy, consistency and completeness.

• Investigate data incidents, perform root-cause analysis and implement preventive measures.

• Apply SRE principles to enhance reliability, alerting and recovery mechanisms.

• Develop automation and tooling to reduce manual intervention and improve scalability.

• Collaborate with data engineers, researchers and market data teams to align reliability goals with business priorities.

Who You Are

• 2+ years of experience in data engineering, site reliability engineering (SRE) or data operations.

• Proficient in SQL, ETL processes and at least one programming language (Python, Scala or C++).

• Strong focus on automation, system resilience and continuous improvement.

• Passionate about data quality, observability and performance optimization.

• Structured and methodical in problem-solving, with strong debugging skills.

• Excellent communication skills and a collaborative, proactive mindset.

Nice to have:

• Experience with Databricks, data observability platforms or distributed/cloud-based data systems.

• Familiarity with alerting and monitoring tools (e.g. Grafana, Prometheus, Airflow or similar).

• Exposure to financial data pipelines or low-latency trading environments.

What You’ll Get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

If you’re passionate about supporting reliable, high-performance data systems and want your work to directly impact trading outcomes, we’d love to hear from you.

Apply now and help us build the next evolution of Optiver’s global data platform.

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

Who We Are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What You’ll Do

We’re building out our Data Reliability & Quality Engineering function in Sydney, the Site Reliability Engineering (SRE) arm of our global data platform.

This team ensures that data is reliable, accurate and available when it’s needed. You’ll sit at the intersection of data engineering, operations and market data, monitoring critical pipelines, improving system resilience and building automation to detect and prevent issues before they impact trading or research.

You’ll play a key role in shaping how we ingest and deliver trusted, high-quality data at scale, supporting a growing, data-driven global business. In this role, you will:

• Monitor and optimize the performance and stability of data pipelines to meet SLAs.

• Design and maintain data quality tests for accuracy, consistency and completeness.

• Investigate data incidents, perform root-cause analysis and implement preventive measures.

• Apply SRE principles to enhance reliability, alerting and recovery mechanisms.

• Develop automation and tooling to reduce manual intervention and improve scalability.

• Collaborate with data engineers, researchers and market data teams to align reliability goals with business priorities.

Who You Are

• 2+ years of experience in data engineering, site reliability engineering (SRE) or data operations.

• Proficient in SQL, ETL processes and at least one programming language (Python, Scala or C++).

• Strong focus on automation, system resilience and continuous improvement.

• Passionate about data quality, observability and performance optimization.

• Structured and methodical in problem-solving, with strong debugging skills.

• Excellent communication skills and a collaborative, proactive mindset.

Nice to have:

• Experience with Databricks, data observability platforms or distributed/cloud-based data systems.

• Familiarity with alerting and monitoring tools (e.g. Grafana, Prometheus, Airflow or similar).

• Exposure to financial data pipelines or low-latency trading environments.

What You’ll Get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

If you’re passionate about supporting reliable, high-performance data systems and want your work to directly impact trading outcomes, we’d love to hear from you.

Apply now and help us build the next evolution of Optiver’s global data platform.

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

Who we are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What you’ll do

We are looking for an experienced software engineer and team leader to join our APAC Data Engineering Platform team. The team is responsible for developing Optiver’s next-generation data platform for research and real-time trading, covering orchestration, storage, access and governance of data at scale. This team delivers robust, consistent solutions for a range of stakeholders across the business including engineers, researchers and traders. Our Data Engineers develop solutions using a mix of third-party and in-house technologies, owning their changes end-to-end including understanding the business problem, design, implementation, testing, deployment and monitoring.

As a leader you will be responsible for working with stakeholders across the company to define the team's strategy and roadmap, and you will execute that vision with your team. Your leadership will directly enable a faster, simpler, and more scalable innovation cycle for Optiver globally. You will also be responsible for building the team and growing engineers to reach their full potential. This is a hybrid leadership and engineering role with meaningful hands-on time across requirements, architecture, and code.

Other responsibilities include:

• Build and lead a high performance data engineering team, including managing performance, career development and delivery.

• Own and deliver the vision, strategy and roadmap for Optiver’s data platform.

• Architect platform components (orchestration, storage/table formats, metadata/governance, streaming) that scale across APAC and integrate globally.

• Partner with stakeholders (research, trading, developers, SRE, security) to prioritise and achieve cross-team changes.

• Standardise ingestion and access workflows, including schema management, lineage, permissions and audit.

• Collaborate with our Europe & US offices to converge patterns and shared services.

• Contribute hands-on to key designs and production code. Uphold high engineering standards and best practices.

Who you are

Optiver needs our next Engineering Lead to have:

• 7+ years experience as a Software Engineer delivering production platforms and 2+ years of experience leading software engineering teams.

• Strong experience with distributed systems & reliability fundamentals, including partitioning, replication, consistency/availability tradeoffs.

• Expertise with one or more of Python/C++/Java/Rust. Solid API and system design skills.

• Data platform fundamentals, including batch/stream processing, table formats, object storage, SQL.

• Understanding of security and governance, such as encryption, authentication, and access control.

• Practical experience with streaming and batch data (e.g., Kafka + Schema Registry).

• Experience making architectural decisions on IT solutions, system design & implementation.

• Excellent stakeholder communication and roadmap ownership.

What you'll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

WHO WE ARE

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, India, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

WHAT YOU’LL DO

Middle Office provides independent control of trading activities and is responsible for validating the trading balance sheet and ensuring the accuracy of P&L reporting. The team supports the business by providing timely and accurate information and ensuring that operational requirements are optimised. Middle Office provides the link to our (outsourced) back-office teams, and internally works closely with Trading, Risk, Compliance, Financial Control, and Management Reporting. The essence of this role requires:

• Accountability for the execution and timely reporting of daily P&L though validation and ownership of the trading balance sheet, trading position reporting, in-line with global policy
• Ownership of the month end Trading ledger process, ensuring accounting in accordance with IFRS pronouncements
• Creating simplified reporting to understand and explain desk trading strategies
• Applying your knowledge of technology to create solutions for the monitoring, reporting and accounting of financial instruments
• Be the primary escalation point for the Middle Office Team to advise, train and assist the Team in delivering workflow efficiencies
• Guiding and supporting junior team members
• Identifying and initiating small projects to improve efficiencies
• Supporting Middle Office team with ad hoc improvement requests
• Ensuring operational optimisation for new trading initiatives

WHO YOU ARE

• Information Technology, Data Science or related degree and/or Finance or related degree with strong technology and data capabilities
• Australian citizen or permanent resident
• 3+ years in creating and delivering Technology based solutions, with additional experience in Data Science or AI solutions desirable
• Strong understanding of coding and creating automated solutions
• Proficient in Databricks, Python, SQL: AI Agent development experience desirable
• A continuous improvement mindset and a desire to create scalable solutions
• Self-Starter with strong analytical, problem-solving and communication skills

WHAT YOU’LL GET

• The chance to work alongside diverse and intelligent peers in a rewarding environment
• Competitive remuneration, including an attractive bonus structure and additional leave entitlements
• Training, mentorship and personal development opportunities
• Gym membership plus weekly in-house chair massages
• Daily breakfast, lunch and an in-house barista
• Regular social events including a company trip every two year

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

Who we are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What you’ll do

As a Principal Engineer, you will play a key role in building and evolving Optiver’s next-generation data platform that supports research and real-time trading.

The platform spans orchestration, storage, access and governance of data at scale, enabling engineers, researchers and traders to work efficiently with high-quality data.

Your responsibilities will include:

• Designing and developing scalable data platform components (e.g. orchestration, storage formats, metadata and streaming systems)
• Working across the full lifecycle: problem understanding, design, implementation, testing, deployment and monitoring
• Contributing to architectural decisions that improve performance, scalability and reliability
• Standardising data ingestion and access patterns, including schema management, lineage, permissions and auditing
• Collaborating with stakeholders across engineering, research, trading, SRE and security to deliver impactful solutions
• Driving high-quality engineering practices, including code quality, testing and observability
• Partnering with global teams to align on shared patterns and platforms

This is a hands-on role with meaningful contribution to system design and production code

Who you are

Optiver needs our next Principal Engineer to have:

• 7+ years experience as a Software Engineer delivering production platforms.

• Strong experience with distributed systems & reliability fundamentals, including partitioning, replication, consistency/availability tradeoffs.

• Expertise with one or more of Python/C++/Java/Rust. Solid API and system design skills.

• Data platform fundamentals, including batch/stream processing, table formats, object storage, SQL.

• Understanding of security and governance, such as encryption, authentication, and access control.

• Practical experience with streaming and batch data (e.g., Kafka + Schema Registry).

• Experience making architectural decisions on IT solutions, system design & implementation.

• Excellent stakeholder communication.

What you'll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary
  
  

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Who we are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What you’ll do

We are looking for an experienced software engineer and team leader to lead our APAC Data Engineering Platform team. The team is responsible for developing Optiver’s next-generation data platform for research and real-time trading, covering orchestration, storage, access and governance of data at scale. This team delivers robust, consistent solutions for a range of stakeholders across the business including engineers, researchers and traders. Our Data Engineers develop solutions using a mix of third-party and in-house technologies, owning their changes end-to-end including understanding the business problem, design, implementation, testing, deployment and monitoring.

As a leader you will be responsible for working with stakeholders across the company to define the team's strategy and roadmap, and you will execute that vision with your team. Your leadership will directly enable a faster, simpler, and more scalable innovation cycle for Optiver globally. You will also be responsible for building the team and growing engineers to reach their full potential. This is a hybrid leadership and engineering role with meaningful hands-on time across requirements, architecture, and code.

Other responsibilities include:

• Build and lead a high performance data engineering team, including managing performance, career development and delivery.

• Own and deliver the vision, strategy and roadmap for Optiver’s data platform.

• Architect platform components (orchestration, storage/table formats, metadata/governance, streaming) that scale across APAC and integrate globally.

• Partner with stakeholders (research, trading, developers, SRE, security) to prioritise and achieve cross-team changes.

• Standardise ingestion and access workflows, including schema management, lineage, permissions and audit.

• Collaborate with our Europe & US offices to converge patterns and shared services.

• Contribute hands-on to key designs and production code. Uphold high engineering standards and best practices.

Who you are

Optiver needs our next Data Team Lead to have:

• 7+ years experience as a Software Engineer delivering production platforms and 2+ years of experience leading software engineering teams.

• Strong experience with distributed systems & reliability fundamentals, including partitioning, replication, consistency/availability tradeoffs.

• Expertise with one or more of Python/C++/Java/Rust. Solid API and system design skills.

• Data platform fundamentals, including batch/stream processing, table formats, object storage, SQL.

• Understanding of security and governance, such as encryption, authentication, and access control.

• Practical experience with streaming and batch data (e.g., Kafka + Schema Registry).

• Experience making architectural decisions on IT solutions, system design & implementation.

• Excellent stakeholder communication and roadmap ownership.

What you'll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Are you interested in financial markets, AI and computer programming? Do you enjoy solving complex problems, building tools, automation, and analysis? If you like the idea of working in a fast-paced and collaborative environment, then you might be the next Trading Analyst at Optiver!

We are looking for an experienced and talented AI specialist Trading Analyst to join our Trading Analyst team. You will bring your technical expertise to enhance the Trading Analyst team whilst also working closely with trading, research and developer teams to solve complex trading problems, analyse the markets we trade and the strategies we use to generate innovate trading ideas. In addition, you will build tools and systems to evolve the team’s trading and operations.

WHAT YOU’LL DO:

• Design, build and deploy AI-powered agents that augment traders’ decision-making, automate repeatable workflows, and enable our trading to operate more efficiently and at greater scale.
• Develop intelligent automation for traders via scripting APIs, embedding AI agents directly into day-to-day trading workflows.
• Drive data insights by owning and evolving data pipelines to analyse market behaviour and inform systematic and discretionary trading strategies.
• Create intuitive dashboards and visualisation tools (using Dash, Excel/VBA, Svelte, etc.) that deliver real-time analytics, directly support trading decisions on the floor, generate actionable insights and track key performance indicators.
• Collaborate cross-functionally with traders, researchers, developers and external partners to continuously improve and optimise our trading strategies and operational processes.

WHO YOU ARE:

• 3+ years’ experience in an equivalent role highly desirable
• A strong quantitative background (a degree in math, science, technology, actuarial studies, or finance)
• Proficient in Python, SQL, and Excel/VBA
• Strong interest and experience with AI
• Strong numerical and problem-solving skills
• Strong communication and collaboration skills
• A demonstrated passion for trading
• Willingness to learn new technologies, navigate frequent change, and contribute to a high-performance environment

What you'll get:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams, and offices into a global profit pool, fostering a truly collaborative environment.
• The chance to work alongside diverse and intelligent peers in a rewarding environment.
• Training, mentorship and personal development opportunities.
• Daily breakfast, lunch and an in-house barista.
• Gym membership plus weekly in-house chair massages.
• Regular social events, including a company trip every two years.
• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

Diversity statement

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

About Buildkite

Buildkite's CI platform is trusted by the world's leading engineering teams, shipping software to over 1,000,000,000 daily users.

Job Overview

We're hiring a Staff Engineer (ML) to join our Test Engine team. In this role, you'll define and lead the technical strategy for machine learning within Test Engine — specifically, building the models and infrastructure behind predictive test selection: using code changes to determine which tests actually need to run.

Staff Engineers at Buildkite are hands-on technical leaders. You'll influence how we design, build, and scale systems while supporting other engineers to deliver their best work. You'll be the most senior ML practitioner in the company, setting the technical direction for how we approach test selection and establishing the patterns and infrastructure that the broader ML effort builds on.

🔧 About the Team

The Test Engine team helps engineering teams ship faster by giving them visibility and control over their test suites. Today, that means real-time flaky test detection and management, intelligent test splitting across parallel jobs, and performance analytics and tracing — all working across any CI/CD platform, not just Buildkite Pipelines.

Test Engine already ingests billions of test runs. We have deep visibility into test suites, codebases, and the relationships between them. The next step is using that data to answer a fundamental question: for a given code change, which tests are most likely to fail?

We believe the industry is moving away from running full test suites on every change. The teams that can shift their outer testing loop into a fast, precise inner loop — running only the tests that matter — will ship value to their customers dramatically faster. For many of our customers, that speed is existential. Switching costs are low, competition is fierce, and the teams with faster feedback loops win.

This is where ML comes in. If we can model the relationship between code changes and test failures, we can give engineering teams a fundamentally faster development cycle. We're not trying to optimise individual tests — we're trying to build a generalised solution to test selection that works across codebases, frameworks, and languages.

🚀 What You'll Do

Own Technical Direction for ML in Test Engine

• Lead and define the ML strategy for predictive test selection — from early experimentation through to models running reliably in production at scale
• Lead the technical investigation into how we build a generalised test selection model, and shape the approach based on what the data tells you
• Lead the design of the ML architecture end-to-end: feature engineering from code changes and test history, model training and evaluation, serving infrastructure, and feedback loops for continuous improvement
• Drive key decisions around model operationalisation — latency constraints (test selection has to be fast enough to sit in the critical path), prediction accuracy trade-offs, and graceful degradation when confidence is low
• Shape how ML capabilities integrate with Test Engine's existing data infrastructure — billions of ingested test runs, test-to-code mapping, and the intelligent splitting engine

Build and Scale the ML Platform

• Build the ML platform layer so that getting a model into production is fast and repeatable
• Design, build, and maintain the data pipelines that feed ML workloads — connecting code change signals with test execution history at scale
• Train, evaluate, and deploy models, taking ownership through to monitoring and retraining in production
• Instrument production models with observability metrics: prediction accuracy, latency, coverage, false negative rates, and drift detection
• Solve the hardest technical challenges at the intersection of code analysis and test data — feature extraction from diffs, generalisation across languages and frameworks, and handling the cold-start problem for new tests and repositories

Lead and Unblock

• Investigate and resolve complex performance and reliability issues across the data and ML stack
• Share knowledge and drive engineering best practices across teams through documentation, mentorship, and pairing
• Support the wider engineering organisation by contributing to cross-team tooling, infrastructure, and frameworks
• Communicate trade-offs effectively and build alignment around technical decisions
• Work closely with customers to understand how test selection fits into their development workflows, and ensure the product delivers real impact

🎨 Skills & Experience We Value

Technical Expertise

• Deep proficiency in Python, with strong experience building production ML systems end-to-end
• Proven experience designing and operating ML infrastructure at scale — model registries, feature stores, serving layers, experiment tracking, or similar
• Strong experience with data processing at scale — whether batch or streaming frameworks (Spark, Flink, or similar)
• Deep proficiency in SQL
• Comfort working in cloud environments (AWS) and with containerised workloads (Docker, Kubernetes)
• In short, we'd expect equal comfort and high level capability in the end to end process from designing and building models through to deploying them.

ML & Domain Experience

• Hands-on experience training, evaluating, and deploying ML models in production — you're a practitioner, not only an infrastructure builder
• Experience with classification, ranking, or prediction problems where the signal-to-noise ratio is challenging — test selection shares characteristics with anomaly detection, change-point detection, and predictive filtering
• Track record of building ML capabilities that scaled beyond a single use case — not just one-off models but repeatable, generalised approaches
• Experience with feature engineering from structured and semi-structured data (code diffs, execution logs, dependency graphs, or similar)
• Experience instrumenting production models with observability: accuracy, latency, coverage, drift

Collaboration and Communication

• Excellent written and verbal communication skills, especially in a remote-first environment
• Ability to distil complex technical concepts into clear explanations for diverse audiences
• A collaborative, pragmatic mindset — balancing technical quality with business context
• Comfortable mentoring engineers and leading technical discussions across teams
• Proven ability to build alignment across teams and influence technical direction without authority

Nice to Have

• Experience with code analysis, static analysis tools, or building features from source code structure
• Familiarity with CI/CD systems, developer tooling, or test infrastructure
• Experience with Ruby on Rails, React, GraphQL, or Go
• Background in search ranking, recommendation systems, or other domains where you're predicting relevance from sparse signals
• Experience working with test frameworks or test execution data

✨ Why Join Buildkite

At Buildkite, we value kindness, autonomy, and collaboration. You'll be joining a remote-first company where your work directly helps some of the world's best engineering teams build and ship software faster and more safely.

• Competitive compensation, including salary, equity, and benefits package
• Flexible, remote-first culture (Remote in the ANZ & PST Regions)
• Meaningful technical challenges at scale
• Opportunities for professional growth, technical leadership, and cross-team influence
• A collaborative, inclusive, and innovative culture where your ideas make a real impact

The Opportunity

This opportunity is with our Operating Company Harrier, who provide the Ignition platform, a leading customer retention and engagement product for the automotive industry. The platform helps dealerships automate workflows, strengthen customer relationships, and improve marketing and service retention across Australia and New Zealand.

We’re looking for a Marketing Cloud Engineer to own how Harrier communicates with customers across every channel, email, SMS, letters, and beyond.

Harrier are based in Sydney but were open to this role being based anywhere in Australia. reporting to the CPTO and partnering closely with Engineering, Architecture, Customer Success, and Product. This is a hands-on role where you’ll own Marketing Cloud end-to-end, keeping journeys running smoothly while building scalable, data-driven communication capabilities.

Harrier’s platform is evolving quickly, and we’re looking for someone who can simplify what exists while building smarter, more integrated and personalised communications.

What You'll Do

• Own journey automation – Build, optimise, and manage end-to-end Marketing Cloud journeys across all channels.
• Integrate and manage data – Bring data together from multiple systems, ensuring it’s clean, structured, and ready to power communications.
• Deliver multi-channel comms – Keep email, SMS, and letter communications running reliably, while expanding into new capabilities.
• Build scalable solutions – Create efficient, automated, and personalised communication frameworks.
• Ensure compliance – Maintain strong consent and privacy practices aligned with the Australian Privacy Act.

What You'll Bring

• Experience with a Marketing Cloud platform (Salesforce Marketing Cloud or similar).
• Strong SQL and scripting skills (e.g. AMPscript, SSJS, or equivalent).
• Proven ability to work with and integrate data to drive marketing communications.
• Experience managing multi-channel campaigns at scale (email, SMS, etc.).
• Strong understanding of data structures, contact models, and data quality.
• Knowledge of deliverability, consent, and subscriber lifecycle management.

Bonus Points

• Experience integrating with Salesforce CRM (e.g. MC Connect, APIs).
• Familiarity with the Salesforce ecosystem (Flows, data model, etc.).
• Experience with SMS platforms (e.g. Twilio).
• Exposure to personalisation or AI-driven engagement.
• Marketing Cloud or Salesforce certifications.

Customer communication is at the heart of what Harrier does for dealerships and this role sits right in the middle of it. If you love Marketing Cloud, take pride in building things that are reliable and well-structured, and want to work on a platform that's genuinely evolving, we'd love to hear from you.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

About the role:

Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking for a Manager of our Customer Solutions Engineering team who will be the first line of defense for our Enterprise customers. The person will play a pivotal role in impacting dbt Cloud's usage and increase retention by helping users quickly adopt dbt Cloud within their organizations. 

In this role, you can expect to:

- Lead and develop a team of Customer Solutions Engineers across the APJ regions, ensuring high-quality technical support for enterprise customers.
- Strategize and implement support processes to enhance support operations, facilitating smooth and efficient issue resolution.
- Foster a culture of continuous learning and professional growth within your team, ensuring they are equipped to support the evolving landscape of dbt Cloud and the modern data stack.
- Collaborate with cross-functional teams to enhance customer satisfaction, drive product adoption, and ensure a seamless customer experience.
- Monitor and analyze team performance, providing regular feedback and coaching to improve efficiency and effectiveness.
- Advocate for customers within the organization, ensuring their needs and feedback influence product development and innovation.
- Lead by example, offering hands-on support and guidance to both customers and team members, driving towards excellence in every interaction.

You are a good fit if you have:

- Extensive experience in technical support or engineering, preferably with enterprise-level customers in a SaaS environment.
- A proven track record of building and leading high-performing technical support or engineering teams.
- Exceptional problem-solving skills, with a capacity to handle complex technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, capable of navigating diverse cultural and regional nuances within a global team.
- Adeptness at project and program management, with a keen ability to organize, prioritize, and manage cross-functional projects.

You'll have an edge if you have:

- Experience with analytics engineering tools and processes.
- Familiarity with SQL, including the ability to read, interpret, and write queries.
- A proven background in collaborating with engineering and product teams to build scalable solutions for bug triage and investigation, quantitative product feedback, and communicating “the voice of the customer”.

Compensation & Benefits

• The typical starting salary range for this role is: $203,000 - $246,000 AUD

• Unlimited vacation (and yes we use it!)
• 401k w/3% guaranteed contribution
• Excellent healthcare
• Paid Parental Leave
• Wellness stipend
• Home office stipend, and more!

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner (30 Mins)
2. Interview with Hiring Manager (45 Mins)
3. Take Home Project (typically submission within a week)
4. Project Deep Dive (45 Mins)
5. Team Interviews (4 - 45 Mins rounds with /Cross Collaborators/Leadership)

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Perth, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Are you passionate about data strategy, architecture, and empowering businesses with data-driven insights? Do you enjoy designing scalable solutions and guiding organizations through complex data challenges? At InterWorks, we’re looking for a Data Architect who thrives in dynamic environments and is ready to help shape the future of data for our clients.

This role blends the rigor of enterprise data architecture and governance with the energy of consulting and solution-building. You’ll work with clients across industries to build robust data platforms, define standards, and implement governance frameworks that create lasting value.

Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.

Salary range commensurate with experience and qualifications.

What You’ll Do

• Architect and implement enterprise-level data solutions that align with business goals and compliance requirements.
• Design and optimize data models, storage solutions, and integration pipelines across various platforms (Snowflake, Databricks, etc.).
• Partner directly with clients to develop scalable data platforms, data governance frameworks, and analytics strategies.
• Create and oversee ETL/ELT processes and advise on best practices for data quality, security, and accessibility.
• Serve as a strategic liaison between business and IT to bridge gaps and ensure alignment.
• Manage project timelines, expectations, and deliverables with clear communication and strong stakeholder engagement.

What You’ll Need

Must-Haves

• 5+ years of experience in data architecture, data engineering, or a related field
• High proficiency in SQL and strong data modeling skills
• Experience in data governance, compliance standards, and enterprise data strategy
• Excellent communication skills—written, verbal, and interpersonal
• Ability to thrive in client-facing environments and lead cross-functional teams
• Adaptability and problem-solving mindset in fast-paced and ambiguous situations
• Proven experience with data lakehouse architecture including the storage and processing of semi-structured and unstructured file types
• Proven support for data science initiatives
• Understanding of pipeline and cost monitoring and optimisation
• Comfortable leading business engagements to source requirements or refine data models
• Experience with Azure & AWS CSP's preferable

 What We’d Like You to Have

• Experience with BI and visualization tools (e.g., Tableau, Power BI)
• Familiarity with modern data warehouses and cloud platforms (e.g., Snowflake, Databricks)
• ETL tool experience (e.g., dbt, Matillion, Informatica, Fivetran)
• Knowledge of AI/ML concepts and their role in data platforms
• Degree in Computer Science, IT, or a related field (preferred)

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Are you passionate about data strategy, architecture, and empowering businesses with data-driven insights? Do you enjoy designing scalable solutions and guiding organizations through complex data challenges? At InterWorks, we’re looking for a Data Architect who thrives in dynamic environments and is ready to help shape the future of data for our clients.

This role blends the rigor of enterprise data architecture and governance with the energy of consulting and solution-building. You’ll work with clients across industries to build robust data platforms, define standards, and implement governance frameworks that create lasting value.

Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.

Salary range commensurate with experience and qualifications.

What You’ll Do

• Architect and implement enterprise-level data solutions that align with business goals and compliance requirements.
• Design and optimize data models, storage solutions, and integration pipelines across various platforms (Snowflake, Databricks, etc.).
• Partner directly with clients to develop scalable data platforms, data governance frameworks, and analytics strategies.
• Create and oversee ETL/ELT processes and advise on best practices for data quality, security, and accessibility.
• Serve as a strategic liaison between business and IT to bridge gaps and ensure alignment.
• Manage project timelines, expectations, and deliverables with clear communication and strong stakeholder engagement.

What You’ll Need

Must-Haves

• 5+ years of experience in data architecture, data engineering, or a related field
• High proficiency in SQL and strong data modeling skills
• Experience in data governance, compliance standards, and enterprise data strategy
• Excellent communication skills—written, verbal, and interpersonal
• Ability to thrive in client-facing environments and lead cross-functional teams
• Adaptability and problem-solving mindset in fast-paced and ambiguous situations
• Proven experience with data lakehouse architecture including the storage and processing of semi-structured and unstructured file types
• Proven support for data science initiatives
• Understanding of pipeline and cost monitoring and optimisation
• Comfortable leading business engagements to source requirements or refine data models
• Experience with Azure & AWS CSP's preferable

 What We’d Like You to Have

• Experience with BI and visualization tools (e.g., Tableau, Power BI)
• Familiarity with modern data warehouses and cloud platforms (e.g., Snowflake, Databricks)
• ETL tool experience (e.g., dbt, Matillion, Informatica, Fivetran)
• Knowledge of AI/ML concepts and their role in data platforms
• Degree in Computer Science, IT, or a related field (preferred)

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

About the Role

As a Fivetran Lead Sales Engineer in Australia, you will drive massive transformation and efficiency for customers of all sizes in a booming market. Using your experience with Data Replication/Integration, ETL/ELT, cloud data warehousing, data lake houses, and analytics, you will skillfully guide prospects and partners to faster, more reliable, and secure data foundations for the AI world. You will be directly and enthusiastically supported by a world-class Sales Engineering team, an agile and hungry APAC Sales team, and a suite of products that enable companies to leverage AI workloads with successful data foundations.

This is a full-time position based remotely out of Sydney,Australia.

What You'll Do

• Work with Enterprise customers to understand their business, their use cases, and drive pre-sales discovery and solutioning engagements with all levels of enterprise audiences
• Plan, manage, and effectively close out technical demonstrations and proof of concept (POC) projects, often serving as both the subject matter expert and project manager
• Respond to technical enquiries including Requests for Informations (RFIs), Proposals (RFPs) and similar formal documents
• Develop and maintain relationships with key Enterprise customers and partners
• Enable Fivetran staff, partner teams, and the data engineering community at large on data concepts, product features, competitive positioning, and best practices; e.g. blog articles, group presentations, training sessions, recorded videos, one-to-one coaching etc.
• Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs
• Provide technical guidance and assistance to new customers to ensure successful adoption and scale
• Be intimately familiar with and have a positive reputation within the Australia and New Zealand region.

Skills We're Looking For

• 8+ years in data replication, sales engineering, or related technical field
• Experienced in Data Replication/Integration (CDC) tools
• Solid knowledge of data lakes, lakehouses and scalable data foundations for AI use cases
• Proficiency in SQL scripting
• Knowledge in Python/JavaScript and Rest API interaction
• Hands-on experience with modern databases (PostgreSQL, Oracle, SQL Server, MongoDB, SAP) in on-premise and cloud deployments.
• Working knowledge with one or more major cloud providers (AWS, GCP, Azure)
• Knowledge with modern cloud data warehousing providers ( Snowflake or Databricks) and data lake architectures (Iceberg, Delta etc)
• Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
• Passion for data and analytics, a philosophy of using technology to help solve business problems
• Strong problem-solving and analytical skills
• Curiosity to learn and assimilate technical information quickly, enthusiasm to share and teach others
• Experience selling into and influencing multi-faceted decision-groups within large and complex organizations

#LI-REMOTE

#LI-MM1

Passionate about unearthing and driving complex data science solutions across huge amounts of data to drive business value? Join our growing Data Science Team!

What's in it for you?

As a Senior Data Scientist, you will play a pivotal role in driving all stages of our data science projects including: ideation, scoping, development, deployment and monitoring. Working closely with business stakeholders and leadership, you will get to work on our global platforms to architect and implement scalable solutions that will impact millions of users worldwide.

Your role with us:

In your role with us, you will drive and technically lead complex machine learning and AI initiatives across our global platform, architecting and implementing scalable solutions that handle petabyte-scale data and impact millions of users worldwide. The role involves providing technical leadership, mentoring junior team members, and working closely with stakeholders to deliver high-impact data science solutions that drive business value.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the entertainment industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience.

Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide.

All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 700+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

• Technically lead the end-to-end machine learning solutions. Design, develop, and deploy comprehensive machine learning models from ideation and data collection to deployment and ongoing monitoring.
• Drive the technical strategy and architecture decisions for large-scale data science projects
• Apply statistical analysis and machine learning techniques to solve key business problems across various domains.
• Design and implement robust monitoring systems for production ML models.
• Partner with stakeholders to understand needs and communicate complex data science concepts, progress, and results to both technical and non-technical audiences.
• Mentor and provide technical guidance to junior data scientists.

What you will bring: 

• 5+ years of hands-on data science experience in industry.
• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field.
• Expert-level programming skills in the Python ecosystem (numpy, pandas, scikit-learn).
• Advanced proficiency in SQL.
• Demonstrated expertise in machine learning algorithms and their practical applications.
• Proven experience in designing and deploying production ML systems.
• Experience with cloud platforms and distributed computing.
• Track record of successfully delivering end-to-end ML projects.

Bonus points if you also have:

• Master's or PhD in relevant quantitative discipline.
• Deep expertise in AWS cloud services and ML deployment pipelines.
• Extensive experience with big data technologies and distributed computing frameworks.
• Specialized expertise in one or more areas: NLP, Computer Vision, Recommender Systems
• Experience with deep learning frameworks, particularly PyTorch.
• Experience leading technical teams or mentoring junior data scientists.
• Experience with ML systems design for high-scale, real-time applications.

Some of the perks of joining us:

• Access to over 9,000 courses across our Learning and Development Platform.
• EAP access for you and your family.
• Be rewarded with lucrative annual bonuses.
• Give back with a paid volunteer day.
• Fuel your day with daily breakfast and open pantries brimming with unlimited snacks and refreshments, all on the house.
• Break up the week with on site remedial massage Wednesdays.
• In house full-time barista’s providing you your daily coffee needs.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a bustling office with the option for up to 2 days work from home per week.
• Fun office environment with F1 simulators, table tennis and all your favourite gaming consoles.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Your Core Responsibilities: 

• Develop, execute, and scale profitable trading strategies across Chinese commodities markets (e.g., energy, precious metals, base metals).
• Trade futures and related derivatives on major Chinese exchanges (SHFE, DCE, ZCE, INE, GFEX) and relevant offshore venues.
• Integrate fundamental research, macroeconomic analysis, and geopolitical developments into trading decisions.
• Partner closely with the Commodities Analyst team to incorporate insights on supply/demand dynamics, inventory trends, shipping flows, regulatory developments, and government policy into actionable strategies.
• Identify and position around upcoming market catalysts, volatility events, and structural dislocations.
• Generate directional and volatility-driven trade ideas based on global and domestic Chinese market intelligence.
• Work alongside quantitative researchers and technologists to refine execution, enhance data-driven decision-making, and scale systematic components of strategies.
• Actively manage risk, including exposure to macro events, liquidity shifts, regulatory changes, and cross-border dynamics.
• Contribute to continuous improvement of research frameworks, dashboards, and trading tools in collaboration with the Analyst and technology teams.

Your Skills and Experience: 

• Proven track record trading Chinese and/or global commodities futures and derivatives with consistent risk-adjusted returns.
• Strong understanding of Chinese commodity markets, macroeconomic drivers, and geopolitical influences.
• Deep knowledge of Chinese exchange rules, margin frameworks, and regulatory environment.
• Demonstrated ability to translate fundamental and macro analysis into clear trading positioning.
• Experience collaborating with analysts, quantitative researchers, and developers in a data-driven trading environment.
• Strong risk management discipline and ability to trade around event-driven volatility.
• Familiarity with Python, SQL, Bloomberg, or other analytics platforms is advantageous.
• Ability to operate decisively in a fast-paced, competitive trading environment.

A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments. This role sits at the intersection of underwriting, fraud prevention, compliance, and business enablement.

Responsibilities of the role

• Review and evaluate new merchant applications for risk exposure, including credit risk, fraud potential, and regulatory compliance 
• Conduct due diligence & enhanced due diligence on merchants, including business verification, ownership structure, and industry risk classification based on regulatory requirements
• Monitor existing merchant portfolios for unusual transaction patterns, chargeback trends, and signs of fraudulent activity 
• Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations 
• Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports 
• Prepare risk reports and escalate high-risk cases to senior management to make informed onboarding decisions
• Collaborate with internal and external stakeholders to resolve issues related to the merchant 
• Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
• Driving process efficiency through an agile approach and strategic AI implementation
• Submit SMR with relevant regulators

About you

• Bachelor's degree in Finance, Business, Economics, or a related field 
• At least 8 years of experience within acquiring industry with strong knowledge on merchant risk, fraud operations, payments, or financial crime 
• Strong Understanding of AUSTRAC, Scheme Regulation & PCI-DSS frameworks 
• Exposure to high-risk merchant verticals (e.g., gaming, nutraceuticals, travel, CBD)
• Knowledge of chargeback management and dispute resolution processes
• Strong analytical and fraud investigative mindset 
• Attention to detail and ability to work under pressure 
• Clear written and verbal communication for documenting decisions 
• Sound judgment in ambiguous or time-sensitive situations 
• Ability to balance risk mitigation with merchant experience
• Proficiency in data analysis tools (Excel, SQL, or similar)

Reporting Analyst 

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

We have an exciting opportunity to join our Pixel team in Perth and are currently looking for a Reporting Analyst to join the team. 

The Reporting Analyst will help drive critical business decisions by analysing metrics, contributing to organisational improvement by gathering and analysing data, preparing reports, and introducing process improvements throughout the reporting process.

Key responsibilities will include:

• Developing expert knowledge of drivers of business performance, profitability and growth.
• Communicating findings and performance and being able to articulate clearly and analysing, monitoring all aspects of business and product performance. 
• Building and extending dashboards in Tableau, or similar products, creating views in SQL if needed and Python for advanced analytics. 
• Gaining a broad understanding of all key metrics and KPI’s and understanding how key KPIs/Metrics can influence other metrics.
• Owning reporting deliverables for Management, Product, Marketing, Compliance and Customer Service, all BAU reporting and presenting this on a regular basis to stakeholders.
• Documenting changes to metrics (being the owner of definitions) and creating a documentation process that covers all reporting & metric requirements.
• Be the main point of contact for reporting requirements from Management, Product, Marketing, Compliance and work with stakeholders to identify and deliver strategically valuable insights that directly influence key metric improvement.
• Collaborate with peers on new techniques and tools, and be comfortable working in teams.
• Work with stakeholders to identify and deliver strategically valuable insights that directly influence key metric improvement.

What you will bring to the role:

• BA/MSc in Computer Science, Maths, Statistics, Economics, or other quantitative fields.
• Intermediate to advanced knowledge of Python, SQL, Tableau and data visualisation principles and techniques.
• Knack for conceiving and rolling out better ways to measure business performance and ability to interpret large and complex data sets.
• Strong business and financial acumen and ability to effectively balance tradeoffs between competing priorities.
• Confident at presenting and engaging with senior stakeholders, including C-suite level leaders across the company.
• Strong skills in communication, planning, organising, problem-solving, analysis, innovation, and attention to detail.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America.

Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes.

At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co

#LI-RV1

The Appian Solution Engineering team provides technical expertise to our customers around the globe, touching every layer of the Appian platform.  From data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems encountered by Appian customers and partners. 

Looking for a position that allows you to engage all of your many technical talents? Do you particularly excel at not only solving complex technical problems, but also at communicating the solution clearly and effectively? As an Associate Solution Engineer, you’re a technical “Jack/Jill of All Trades”; you love figuring out “how things work”, and you’ll be a resident expert on the inner workings of the Appian platform.

To be successful in this role, you need
- To provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent problem solving and a talent for identifying creative solutions
- A desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)

Some of the tools and resources we will equip you with include
- We’ll immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our Affinity groups are a great place to start connecting with peers from all across the globe
- Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers, Appian University which is a full library of over 3,000 LinkedIn Learning and Udemy courses, Presentation Skills training, and tuition reimbursement for those seeking to further their education

Basic Qualifications

• Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
• History of academic success (Distinction average required, i.e. WAM 75+)
• Provide after business hours support for proper handoff with our other regions as needed
• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)
• Bilingual in Japanese and English

Nice-to-Have Experience

• Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
• RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• Systems administration (e.g. Linux, Windows)

This role is based at Level 42/25 Martin Pl, Sydney NSW 2000, Australia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

The goal of our Platform Engineering team is to make it easy for our service teams to build and run production systems. As an experienced engineer in Platform Engineering, you will be helping re-architect our platform to run on public, private, and hybrid clouds and to allow for frequent, predictable and high impact changes. You will ensure that our world-class infrastructure is always available, responsive, and capable of meeting the diverse needs of our customers.

As part of the team, you will be responsible for leading a small team whilst still being super technical and hands on, building the cloud infrastructure that powers the Appian platform. This isn’t your average software developer role. On the Platform Engineering team, you’ll learn about a wide range of technologies and tackle new challenges as you add features and functionality to the Appian cloud infrastructure.

Right now this role is focused on building features that enable network connectivity between our platform and external networks. This will likely change and evolve over time, so this will give you an idea of the type of work you will be doing when you start.

To be successful in this role, you need:

• The ability to leverage knowledge of data structures, algorithms, and design patterns to write software in a cloud infrastructure environment, using tools such as: Python, Go, Java, Terraform, Pulumi, CI/CD pipelines, RDBMS, No-SQL DBs, etc.
• Solid knowledge of AWS services like: EKS, EC2, Lambda, DynamoDB, VPC networking, and S3 (or equivalent cloud provider experience)
• Familiarity with networking and security best practices in the cloud
• Experience providing technical leadership to drive pragmatic solutions and dive into impactful design decisions
• Experience coaching junior and senior engineers while championing best practices across your team
• Fluency in reviewing architecture / designs from team members, identify problems, and make suggestions for better practices
• Experience with conducting code reviews looking out for the elegant approach, performance, maintainability, and security
• Ability to identify dependencies between multiple teams. Ability to communicate blockers and escalate as needed
• Experience operating business-critical production services
• Experience automating the creation and configuration of cloud resources and services on-demand
• Interest in automating every aspect of our development lifecycle and help us in our mission to achieve continuous delivery
• Share advanced/expert knowledge with others in the department, both on and off team; maintain a reputation as a key resource in those areas
• Lead technological changes to keep the platform modern

Some of the tools and resources we will equip you with include:

• Dedicated learning time to become an expert in technologies like Kubernetes, AWS, Docker, and Linux networking
• Opportunities for growth and leadership
• Engineering Indie Time (dedicated time to build whatever you want) and annual hackathons - we value activities that inspire others and get creativity flowing!

Basic Qualifications:

• 10-15+ years experience designing, building and architecting software in an enterprise software or SaaS/PaaS environment
• Some leadership experience (managing and mentoring a small team of Junior Developers)
• Advanced knowledge of at least one programming language and comfortable working with Object-Oriented programming concepts
• Outstanding hands on development experience in Terraform, Java, Go, Python
• Experience driving projects to impact
• Experience working in a Linux environment
• Excellent spoken and written communication
• Bachelors in Computer Science or Engineering, or equivalent experience

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Sydney, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

CSQ327R30

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Are you a hands-on Lead Data Analyst with experience in marketing and campaign analytics? Look no further, Easygo has the perfect opportunity for you!

What's in it for you?
We are seeking a Lead Data Analyst with Marketing Analytics experience for a newly-created, hands-on leadership role.

This role will be part of our Business Intelligence Team but will work closely with Marketing, Product and Data Engineering to deliver actionable insights on live campaigns, customer lifecycle optimisation, and growth initiatives.

Your role with us:

You will play a key role in shaping how marketing decisions are made - from real-time campaign performance tracking, to deep customer journey analysis - while also building scalable data foundations and providing technical leadership.

You’ll lead the development of data-driven solutions, experimentation frameworks, and advanced analytics capabilities to enable smarter, faster marketing decisions.

Who are we?
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the entertainment industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience.

Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide.

All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 700+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

Lead analytics delivery for a core domain
Own and deliver high-quality, scalable analytics for the marketing domain, supporting campaign performance and growth initiatives with consistent and reliable insights.

Partner with stakeholders on growth & customer insights
Work closely with Marketing to understand business problems, analyse customer behaviour, funnels, and lifecycle, and provide actionable insights to optimise acquisition, engagement, and retention.

Build data-driven solutions and advanced analytics capabilities
Develop reusable, scalable solutions including performance tracking frameworks, analytical datasets, and experimentation approaches to move beyond ad-hoc reporting.

Design and scale data models and semantic layer
Build and maintain robust data models that support campaign tracking and user behaviour analysis, contributing to a well-structured semantic (gold) layer for self-serve analytics.

Collaborate across Data Engineering and Product teams
Partner with Data Engineers and Engineering to integrate third-party data sources, improve tracking and instrumentation, and ensure alignment with the broader data platform.

Lead, mentor, and uplift the team
Provide technical leadership, set standards for analytics and data modelling, and support the growth and capability uplift of analysts across the team.

Drive data culture, governance, and best practices
Promote data-driven decision-making, improve documentation and data quality standards, and enable scalable self-serve analytics across stakeholders.

What you will bring:

• Experience mentoring or leading a team data analysts
• Strong experience in SQL and Python
• Proven experience in data modelling/analytics engineering (e.g. dbt, SQL transformations)
• Experience working with modern data platforms (AWS, Azure, GCP, Databricks or Snowflake)
• Solid understanding of data pipelines and data architecture (e.g. bronze/silver/gold layers)
• Strong analytical thinking — able to translate business problems into data solutions
• Excellent stakeholder communication and ability to influence decisions

Bonus points if you also have:

• Experience with self-service analytics
• Experience in gaming, betting, or high-scale consumer platforms
• Experience with experimentation and/or A/B testing frameworks
• Familiarity with event tracking and product analytics tools

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, tea, fresh juices, and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

Events & Experiences

• Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. 

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

10a Labs’ Investigations Team needs additional support to respond to critical safety incidents and conduct investigations across a range of abuse areas, including but not limited to Violence, Hate, Mental Health, CBRNE, Child Safety, Cyber Abuse and more. 

About the Role:

As a Threat Investigator, you will be supporting our remote-first, Sydney-based Asia-Pacific (APAC) Investigations Team. You will be responsible for detecting and/or responding to malicious use and abuse on our platform, investigating activity, drafting reports based on your findings, and making recommendations. This will require technical experience investigating threat actors, harmful behaviors, cyber abuse, and/or other activities; as well as a strong ability to use SQL and Python to query, transform, and understand data. You will also respond to escalations and reactive leads, including those that are not caught by our existing safety systems.

Investigations involve sensitive and distressing content, including sexual, violent, or otherwise-disturbing material.

This role includes serving in an on-call capacity that will involve resolving urgent escalations outside of normal work hours, occasionally including evenings and weekends. The typical on-call rotation is 7 consecutive days per 2 months, though this may shift based on operational needs and candidates should be prepared to remain flexible.

In this role, you will:

• Proactively detect and reacquire bad actors on our platform.
• Investigate potentially policy-violating activity by querying internal data sources (using SQL and Python) and cross-referencing open source information (OSINT).  
• Document and share investigative findings with internal stakeholders.

Requirements:

• At least 3+ years of related investigative experience in Trust & Safety, National Security, Defense, Intelligence, or Law Enforcement domains working on related topics; must be willing to work on sensitive subject matter including child safety. 
• Asia Pacific-based, with the ability to work Sydney hours (9am - 5pm local time).
• Ability to be on-call that will involve resolving urgent escalations outside of normal work hours, including occasional evenings and weekends.
• Strong SQL and Python proficiency and/or additional programming skills.
• Strong and applicable technical investigative skillset with ability to develop and maintain detection pipelines.
• Ability to rapidly context switch across domains, modalities, and abuse areas.
• Excited to work in a fast paced, ambiguous, and purposeful space with high impact across users and beyond.

Desired Qualities (but not required):

• Expertise with risk and abuse related to AI platforms. 
• EMEA geopolitical expertise and/ or professional experience as an EMEA-based Threat Investigator.
• Full professional proficiency in Arabic, Chinese, Korean, Japanese, Farsi, Portuguese, Russian, or Spanish.
• Have experience scaling and automating detection and mitigation processes.
• Familiarity using language models to scale.
• Familiarity with one of the following topics/areas: violence, extremism, child safety, prompt injection, litigation, scams and fraud abuse, radicalization/persuasion/grooming, hateful activities and groups. 

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Not Toy Problems - This role suits engineers who enjoy problems shaped by the real world.  You’ll work on high-impact capabilities. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue!

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

As a vital member of our Product & Tech Team, you will utilise your expertise to work within our ecosystem of applications, services and infrastructure using a combination of C#, Angular, Typescript, T-SQL and harness the multitude of services offered by AWS including Lambda, API Gateway, DynamoDB, S3, SES and SQS.

You’ll work with an AI-augmented engineering environment, leveraging agentic workflows, LLM-powered tools, and automation to accelerate development and expand product capabilities. We place a strong emphasis on deep technical understanding and ownership. You’re expected to understand, validate and take responsibility for what AI produces. In this role, you’ll also design and build AI-powered features and systems that deliver smarter, more adaptive user experiences.

Like all Engineering roles at ROLLER, this position follows a hybrid work model - 3 days per week in our office located in the Sydney CBD, with flexibility to work remotely for the remainder of the week. Many of our Engineers also choose to spend additional time in the office to collaborate and connect with the team in person.

What You'll Do

You will build elegant solutions with code to solve problems and contribute directly to the success of our customers by:

• Designing, building and maintaining secure, scalable, production-grade software across the stack.
• Leading integration-heavy initiatives (APIs, third party providers, complex workflows), including defining contracts, handling edge cases, and building robust failure models.
• Owning technical quality end-to-end: testing strategy, observability, performance, reliability, rollout safety, and incident response for your areas.
• Driving pragmatic engineering execution: breaking down ambiguous problems into incremental deliverables with a bias toward shipping and learning.
• Promoting quality through software craftsmanship, agile best practices, and continuous delivery/deployment techniques.
• You have hands-on experience using AI in coding/programming to drive greater impact.

About You

• Strong experience building and shipping full-stack software in a modern SaaS environment.
• Experience with C# .NET (web APIs) and designing/consuming APIs in distributed systems.
• Hands-on experience using AI tools in software development.
• Exposure to integration work: third-party systems, payments-like workflows, compliance/regulatory domains, or similarly complex ecosystems.
• Solid front-end fundamentals (Angular/TypeScript experience).
• Comfortable with SQL and data modelling.
• Strong engineering craft: clean design, testing, debugging, security mindset, and reliability.
• Curious, collaborative, and comfortable working with teammates distributed across time zones.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we’ve hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Sydney office in Sydney, NSW.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Melbourne office in Melbourne, VIC.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you want a job that looks different every day? Have you got an unquenchable passion for data and problem solving? Are you ready to jump into a work environment where you'll collaborate with some of the sharpest minds in the industry? We've got a career you'll enjoy.

At InterWorks, we like our work with a hefty side of play. Our team of high achievers is looking for an eager learner who doesn't shy away from hard work. We need someone whose overall data and programming savvy outweighs niche experience with a particular database platform. Whether you've worked primarily in SQL Server, Postgres, or a more modern cloud-based warehouse, all we really care about is that you have a strong understanding of building data pipelines and are ready to keep learning, every single day.

Please be advised that this role is required to be located in the InterWorks Perth office in Perth, WA.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.

Salary range commensurate with experience and qualifications:  $130,000-$150,000 AUD

What You’ll Do

• Tackle diverse projects ranging in duration from a few days to a few months, for clients ranging from local Perth businesses to global enterprises and ASX-listed companies
• Work with disparate data sources (relational databases, flat files, Excel, HDFS/Big Data systems, high-performance analytical databases, etc.) to unify client data
• Collaborate closely with users to understand their unique needs and support them with the best solutions
• Solve data-acquisition, integration, and management problems
• Create ETL processes based on client needs while managing client expectations

What You’ll Need

Must-Haves

• Excellent SQL fluency
• Strong ETL proficiency using GUI-based tools or code-based patterns
• Understanding of data-modelling principles
• Passion for delivering compelling solutions that exceed client expectations
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to translate business problems into practical data solutions and work effectively with non-technical stakeholders
• A genuine thirst to learn
• Adaptability and flexibility in changing situations
• 3+ years in a similar role

What We’d Like You to Have

• Experience with modern data-engineering practices and frameworks
• Experience with integration from semi-structured file and API sources
• Familiarity with tools such as Informatica (IDMC), Matillion, Fivetran, or dbt
• Experience with cloud platforms such as Snowflake, Databricks, Amazon Redshift, Google BigQuery, or Azure Synapse

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.