Keyfactor, Inc.
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
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Strategic Account Executive, Central
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Strategic Account Executive, Central
Location: United States; Remote, CST
Experience: Senior Level
Function: Sales
Industry: Computer and Network Security
Job Summary
The Strategic Account Executive is responsible for driving revenue growth through expansion deals within the most strategic customer accounts. This role focuses on identifying and closing upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet customer needs. Success in this position is measured by the ability to grow and retain strategic customers to increase customer lifetime value.
Applicants must be legally authorized to work in the United States
Job Responsibilities
- Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
- Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.
- Maintain a deep understanding of the customer account - including strategic initiatives, organizational structure, decision and budgeting processes.
- Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
- Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
- Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.
- Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.
- Act as a point of escalation for any issues, ensuring swift resolution to maintain customer satisfaction and minimize potential churn risks.
- Act as an expert on Keyfactor’s products and packaging, ensuring customers are licensed for appropriate entitlements that align with their strategic objectives.
- Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.
Minimum Qualifications, Education, and Skills
- 10+ years in an enterprise focused revenue generating role.
- Bachelor’s degree in business administration, technology, or equivalent experience.
- Comprehensive understanding of the IT Security landscape and emerging trends.
- Expertise in risk management and security compliance frameworks.
- Knowledge of advanced technologies and their implications for the IT Security sector.
- Exceptional ability to develop and execute high-level strategic plans that drive growth.
- Expertise in the IT Security industry with an emphasis on market trends and dynamics.
- Strong indirect leadership skills to inspire and guide teams.
- Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values.
- Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration.
- Strong problem-solving skills to address complex challenges effectively.
Travel Requirements
- Up to 40% travel required.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Accountant
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Accountant
Location: Spain; Barcelona (Hybrid work model, minimum 2 days in office)
Experience: Mid Level
Job Function: Finance
Employment Type: Full-time
Industry: Computer and Network Security
About the position
The Accountant is responsible for preparing accurate financial statements and ensuring compliance with accounting regulations. This role requires analytical skills and a thorough understanding of financial principles.
Job Responsibilities
- Prepare monthly financial statements and reports.
- Perform month-end close activities, including journal entries, accruals, and reconciliations.
- Manage Accounts Receivable (AR), including issuing customer invoices and monitoring collections.
- Manage Accounts Payable (AP), including processing and posting supplier invoices.
- Record and reconcile bank transactions and cash movements.
- Analyze financial data for accuracy and compliance.
- Ensure timely and accurate accounting of tax information from tax department.
- Monitor account balances and resolve discrepancies.
- Perform detailed account reconciliations.
- Assist in preparing budget variances.
- Support internal and external audits.
- Implement improvements to accounting processes and systems.
- Stay updated on relevant accounting regulations.
- Train and mentor junior accounting staff.
Minimum Qualifications, Education, and Skills
- Bachelor's degree or equivalent experience.
- Solid knowledge of accounting practices, finance, or a related field, with experience in implementing financial solutions and managing tasks of moderate complexity. Demonstrated ability to prepare financial statements, reconcile accounts, and support Prior experience in an accounting role with exposure to budgeting and forecasting is required.
- Expert analytical and technical skills excellent communication, and project management skills.
- Utilizes advanced software features to enhance reporting accuracy and efficiency.
- Ability to lead small projects, innovate within the role, and provide training to peers.
- Capable of managing time effectively and prioritizing multiple tasks to meet deadlines.
- Comprehensive knowledge of industry standards, company operations, and advanced methodologies.
- Possesses the ability to apply best practices in financial reporting and compliance.
- Fluency in English and Portuguese is required.
- Knowledge of Brazilian accounting standards and tax regulations, with proven experience working with Brazil’s accounting system and local compliance requirements.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
IT Support Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: IT Support Engineer
Location: Atlanta, GA (hybrid - 2-3x a week in office)
Experience: Mid-Level
Job Function: IT & Compliance
Employment Type: Full-Time
Industry: Computer & Network Security
About the position
The IT Support Engineer offers technical support to end-users, resolving hardware and software issues, and maintaining IT systems. This role includes installing, configuring, and optimizing organizational software, hardware, and systems. Experience in handling more complex technical issues and contributing to IT projects is required.
Applicants must be legally authorized to work in the United States.
Responsibilities
- Support end users at specific Keyfactor offices with a broader range of technical issues and more complex problems.
- Support and maintain systems used by end users globally, ensuring optimal performance and compliance with standards.
- Contribute to and manage IT projects related to Keyfactor Global IT systems, including configuration and optimization.
- Work cross-functionally with other departments to deploy and integrate IT systems.
- Collaborate with Compliance and InfoSec teams to provide detailed information and support for security frameworks.
- Serve as an escalation point for technical issues and more complex troubleshooting.
Minimum Qualifications, Education, and Skills
• High School diploma or equivalent. IT focused certifications a plus
• Solid understanding of IT systems, experienced in support and system maintenance, managing moderate complexity tasks effectively.
• Excellent internal presence and strong interpersonal communication skills: Strong communication skills with the ability to manage complex interactions.
• Experience operating in a high-security environment and navigating compliance controls: Practical experience with security and compliance requirements.
• Effective time management, project management, and prioritization skills: Ability to manage multiple tasks and projects effectively.
• Effective at drafting documentation for systems & procedures, contributing to IT Knowledge Management: Skill in creating detailed documentation and contributing to knowledge sharing.
• Experience configuring, supporting Microsoft 365 suite of products: Proficient in configuring and maintaining Microsoft 365 applications.
• Experience configuring, supporting Active Directory (AD) Systems: Advanced experience with AD, including complex configurations.
• Experience with hybrid AD deployments preferred: Knowledge of hybrid AD environments is beneficial.
• Experience configuring, supporting end-user devices on various operating systems: Proficiency in supporting Windows 10 / 11 and Mac OS.
• Ability to lead small projects, innovate within the role, and provide training to peers.
• Advanced skills in networking, Microsoft 365, Active Directory, MDM/RMM systems, hardware procurement, cloud security, cross-functional collaboration, and detailed documentation.
• Comprehensive knowledge of industry standards, company operations, and advanced methodologies.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Solutions Architect II
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Solutions Architect II
Location: United States; Remote, EST or CST
Experience: Senior
Job Function: Professional Services
Employment Type: Full-Time
Industry: Computer & Network Security
Travel Requirements: <25%
About the position
The Advanced Solutions Architect provides strategic leadership in designing and implementing solutions for large-scale projects. They drive innovation and thought leadership in customer engagements, collaborate closely with Sales teams on pre-sales activities, and serve as a key escalation point for complex technical issues.
Job Responsibilities
- Lead cross-functional teams in designing and delivering tailored solutions to meet customer requirements.
- Provide strategic leadership in designing and implementing solutions for large-scale projects.
- Drive innovation and thought leadership in customer engagements.
- Collaborate with Sales teams on pre-sales activities.
- Serve as a key escalation point for complex technical issues.
- Lead the design and architecture of enterprise-level solutions.
- Identify and mitigate risks in solution implementations.
- Actively contribute to the improvement of service delivery processes.
- Mentor and coach junior team members.
- Engage with customers to understand their business challenges and objectives.
- Represent the company at industry events and conferences.
Minimum Qualifications, Education, and Skills
- Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
- Solid knowledge in a technical, MSP, or software consulting capacity.
- Extensive knowledge of industry trends, company strategy, and cross-functional processes.
- Competent understanding of core networking and infrastructure fundamentals.
- Competent with Active Directory Certificate Services & Active Directory Federation Services.
- Competent with Unix/Linux.
- Competent in scripting development using various Microsoft tools (SQL, PowerShell, etc.).
- Competent in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
- Competent with business application suites such as Microsoft 365.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Marketing Operations & Research Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Marketing Operations & Research Manager (Portuguese speaker)
Location: Spain; Madrid
Experience: Mid Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer Network & Security
Job Summary
Lead operational marketing and market research initiatives aimed at generating qualified opportunities, optimizing event participation, and gaining strategic insights into customers and markets. The role will be responsible for the end-to-end management of outreach campaigns (emailing, calls, surveys) and for producing analytical reports that support commercial and marketing decision-making. Handles day-to-day operational tasks, including process management and performance metrics. Supports marketing teams by ensuring efficient execution of campaigns and workflows, and contributes to the optimization of marketing operations.
The position is based in the Madrid office, we have a hybrid work model and excellent flexible working practices. The working hours will be 10:00am – 7:00pm (one hour - lunch break) to cover part of LATAM timezone hours. The position requires fluency in written & verbal Portuguese and understanding of Brazilian market.
Job Responsibilities
- Lead in-depth analysis of marketing performance data, identifying trends and opportunities for optimization.
- Design and execute direct outreach campaigns (email and calls) to promote and invite audiences to events, webinars, and brand activities.
- Ensure high-quality marketing databases by overseeing data cleansing, segmentation, enrichment, and scoring to drive scalable growth and performance optimization.
- Identify and implement process improvements to optimize marketing workflows and enhance team productivity.
- Manage relationships with external vendors, external agencies involved in surveys, and service providers to ensure alignment and quality execution.
- Lead efforts to implement advanced segmentation strategies in the CRM, ensuring accurate targeting for marketing campaigns.
- Monitor and analyze campaign and event KPIs, ensuring end-to-end performance traceability and driving continuous optimization through data-driven insights.
- Plan and coordinate market research projects, including survey design, audience segmentation, execution, and results analysis.
- Produce strategic reports and insights based on qualitative and quantitative data (surveys, CRM, digital campaigns, etc.), identifying trends and opportunities.
- Provide strategic recommendations to enhance campaign impact and deepen market understanding.
Minimum Qualifications, Education and Skills
- Bachelor's degree or equivalent experience in Marketing, Sociology, Business Administration, Market Research and similar areas.
- Strong experience in marketing operations, data management, or process optimization.
- Expert analytical and technical skills, excellent communication, and project management skills.
- Proficiency in marketing tools and software. Strong knowledge of CRM and marketing automation tools (Salesforce, HubSpot, etc.).
- High analytical skills and strong command of reporting tools (advanced Excel, Google Data Studio, Power BI, or similar).
- Ability to lead small projects, innovate within the role, and provide training to peers.
- Comprehensive knowledge of industry standards, company operations, and advanced methodologies. Preferably with previous experience in B2B technology or cybersecurity environments.
- Understanding of Brazilian market and fluency in Brazilian Portuguese is essential.
- Fluency in Spanish and English language. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Sales Development Representative, LATAM (Portuguese speaker)
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Sales Development Representative, LATAM
Location: Spain; Madrid
Experience: Entry Level
Job Function: Sales Development
Employment Type: Full time
Industry: Computer & Network Security
About The Position
In 2019, Keyfactor decided to widen its investment and acquired Redtrust, a Spanish company pioneer in the management of people's identity through the custody and management of digital certificates. Redtrust has a strong reputation for providing top-notch products and services in Spain. The expansion to the Latin American market is a natural progression for the company, which aims to meet the growing demand for secure digital signing tools in the region.
Redtrust is expanding and looking to add an enthusiastic, professional, and goal-oriented Sales Development Representative (SDR) to our team. Currently, as part of our internationalization strategy in LATAM, we want to expand our sales team with a special focus on the Brazilian market.
The Sales Development Representative (SDR) identifies and qualifies new leads to generate potential sales opportunities. SDRs with Redtrust work in a highly consultative role, developing the initial interest in Redtrust digital certificates solution. The right candidate will be highly proficient in establishing relationships with key decision makers including the “C” level and have a proven ability to qualify and penetrate mid-market to enterprise commercial corporate accounts.
The position is based in Madrid office, we have a hybrid work pattern and excellent flexible working practices.
The working hours will be 12:00pm – 8:00pm or 1:00pm – 9:00pm ( +one hour - lunch break) to cover part of LATAM timezone hours. The position requires fluency in written & verbal Portuguese.
Responsibilities
- Builds and maintains a healthy top-of-funnel pipeline, ensuring a steady flow of qualified opportunities for Sales Directors.
- Utilizes an Account-Based Experience strategy to tailor interactions and engagements with targeted accounts, enhancing lead quality and conversion rates.
- Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
- Identifies and engages with key stakeholders within targeted accounts, leveraging insights and data to personalize outreach and communications.
- Conducts initial qualification of leads, assessing their fit and potential value before passing them along to Enterprise Sales Directors for further development.
- Gathers and reports insights on market trends, competitor activities, and potential opportunities to inform sales and marketing strategies.
- Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
- Collaborates with marketing to leverage campaigns and events for pipeline acceleration.
- Conducts market research to understand industry trends, competitor landscapes, and potential customer pain points.
- Maintains accurate records of sales activities and pipeline development in CRM tools.
Skills and Qualifications
- High school diploma or equivalent; bachelor’s degree in business, marketing, or a related field or equivalent experience.
- Experience in sales, customer service, or a related role.
- Experience in B2B field.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Basic knowledge of CRM systems.
- Effective communication and interpersonal skills.
- Ability to conduct research and identify potential leads.
- Capability to handle initial sales inquiries and follow up on leads.
- Adaptability to learn new sales techniques and tools.
- Basic understanding of sales processes and CRM tools.
- Familiarity with marketing tactics and lead generation.
- Some relevant work experience in a similar role
- Fluent in Portuguese and Spanish language (English is a plus). Please note it is an essential requirement for this role that incumbent is fluent in Portuguese (written & verbal).
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Platform Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Platform Engineer (title on contract - Senior DevOps Engineer)
Location: Germany; Aachen (Hybrid - 2 days a week in office)
Experience: Senior (IC4)
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer & Network Security
Job Summary
The Platform Engineer uses expertise in modern development tools and practices to streamline developer operations and support software releases. By encouraging innovation and collaboration, this role supports business objectives through automation, efficient infrastructure architecture, and a focus on reliability, availability and security, helping to ensure integration and delivery of software products.
Responsible for building and maintaining the tools, processes, and environments that enable efficient software delivery. This role emphasizes automating workflows, containerizing applications, virtualization and hypervisors, implementing CI/CD pipelines, and Infrastructure as Code.
This role has a dual responsibility of building and maintaining on-premise as well as cloud-based infrastructure. A successful candidate should ideally have a deep knowledge of both, but we can also consider a candidate who is deep in one area and curious about and willing to learn the other.
Some of the technologies we work on include: Proxmox, Hyper-V, VMWare, Azure, AKS, Jenkins, Kubernetes, GitLab, ArgoCD, Artifactory, AWX, Ansible
Job Responsibilities
- Lead the design and implementation of infrastructure automation and deployment processes.
- Operate and optimize hypervisor infrastructure at scale.
- Architect and manage scalable containerization and orchestration solutions for applications.
- Drive continuous integration and continuous delivery (CI/CD) improvements to optimize workflows.
- Monitor and enhance system performance, availability, and security through proactive measures.
- Collaborate closely with cross-functional teams to improve automation and deployment strategies.
- Implement and maintain Infrastructure as Code (IaC) for consistent and reproducible environments.
- Mentor junior engineers, providing technical guidance and fostering skill development.
Minimum Qualifications, Education, and Skills
- Degree in Computer Science, Engineering, or another technical field (or equivalent experience).
- 4 years or more of relevant work experience in DevOps, Platform Engineering, or IT infrastructure.
- Extensive knowledge of DevOps and Platform Engineering industry trends.
- Deep understanding of scripting, version control, and infrastructure best practices.
- Comprehensive knowledge of system performance, security, and reliability.
- Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies.
- Advanced skills in infrastructure automation and deployment.
- Expertise in containerization and orchestration, in particular Kubernetes.
- Experience with optimizing and scaling CI/CD pipelines.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
- Strong problem-solving and troubleshooting skills.
- Ability to mentor junior team members and lead initiatives.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Software Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Software Engineer
Location: Germany; Aachen
Experience: Mid-senior
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer & Network Security
ABOUT THE POSITION
Develops and maintains software applications, implementing features and ensuring code quality. Collaborates with team members to design and troubleshoot complex solutions.
This position is based in the Aachen office; we have a hybrid work model and excellent flexible working practices.
RESPONSIBILITIES
- Design, implement, and maintain software features and functionalities..
- Conduct code reviews, pull requests and ensure adherence to coding standards.
- Work closely with other engineers and cross-functional teams to solve complex problems.
- Contribute to the improvement of software development processes and practices.
- Identify and resolve technical issues and performance bottlenecks.
- Provide guidance and support to junior engineers.
- Work closely with the Quality Assurance teams and participate in QA efforts when needed.
- Participate in internal and external product support when needed
- Contribute to technical documentation and project reports.
- Engage in Agile ceremonies and contribute to iterative development processes
SKILLS AND QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Significant experience in software engineering or a related field.
- Knowledgeable of software development in one or more of the following:
- IT Security, PKI, open source software and hardware security modules
- Linux and possibly Linux networking
- Python, Bash scripting, JavaScript / TypeScript
- Java Enterprise, Java
- Optionally: SQL, Embedded Software
- Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies.
- Proficiency in design patterns, strong architectural skills, and advanced debugging abilities.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
- Ability to take ownership of complex tasks, mentor team members, and drive technical improvements.
- Extensive knowledge of industry trends, company strategy, and cross-functional processes.
- Deep knowledge of software architecture principles, code optimization, and continuous integration practices. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Software Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Software Engineer
Location: Germany; Aachen or Remote
Experience: Mid-senior
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer & Network Security
ABOUT THE POSITION
Develops and maintains software applications, implementing features and ensuring code quality. Collaborates with team members to design and troubleshoot complex solutions.
The position can be based in the Aachen office or remote within Germany, with occasional visits every few months.
RESPONSIBILITIES
- Design, implement, and maintain software features and functionalities in the Softare Appliance Team in Aachen.
- Conduct code reviews, pull requests and ensure adherence to coding standards.
- Work closely with other engineers and cross-functional teams to solve complex problems.
- Contribute to the improvement of software development processes and practices.
- Identify and resolve technical issues and performance bottlenecks.
- Provide guidance and support to junior engineers.
- Work closely with the Quality Assurance teams and participate in QA efforts when needed.
- Participate in internal and external product support when needed
- Contribute to technical documentation and project reports.
- Engage in Agile ceremonies and contribute to iterative development processes.
SKILLS AND QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Significant experience in software engineering or a related field.
- Knowledgeable of software development in one or more of the following:
- IT Security, PKI, open source software and hardware security modules
- Linux and possibly Linux networking
- Java Enterprise, Java
- Python, Bash scripting
- JavaScript / TypeScript
- Optionally: SQL, Embedded Software
- Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies.
- Proficiency in design patterns, strong architectural skills, and advanced debugging abilities.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
- Ability to take ownership of complex tasks, mentor team members, and drive technical improvements.
- Extensive knowledge of industry trends, company strategy, and cross-functional processes.
- Deep knowledge of software architecture principles, code optimization, and continuous integration practices. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Software Engineer (Java)
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Software Engineer
Location: Sweden, Stockholm or Canada; Toronto (hybrid work model)
Experience: Senior
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer Network & Security
About the position
Keyfactor is looking for a highly capable and motivated Senior (Java) Software Engineer to join one of our agile teams. Your primary focus, together with the team is to support the continued growth of our flagship PKI Product offering. You have demonstrable experience in developing professional Java-based systems and have probably had a core engineering role in a product business. While an experience or an interest in this PKI, is meriting, it is more important for us to find someone who is passionate and capable, with the right mindset to be a part of helping us scale and become increasingly self-organizing.
Job Responsibilities
- Design, implement, and maintain software features and functionality.
- Conduct code reviews, pull requests and ensure adherence to coding standards.
- Work closely with other engineers and cross-functional teams to solve complex problems.
- Contribute to the improvement of software development processes and practices.
- Identify and resolve technical issues and performance bottlenecks.
- Provide guidance and support to less experienced engineers.
- Work closely with the Quality Assurance teams and participate in QA efforts when needed.
- Participate in internal and external product support when needed.
- Contribute to technical documentation and project reports.
- Engage in Agile ceremonies and contribute to iterative development processes.
Minimum Qualification, Education, and Skills
Capabilities
- Excellent knowledge of Java software development and architecture.
- Strong experience of Java Enterprise (Jakarta EE).
- Deep knowledge of databases/SQL.
- Good knowledge of Linux.
- Knowledge of web application server and container deployment.
- Good knowledge of RESTful API.
- Extensive knowledge of software development in Agile environments.
- Knowledge and experience in developing secure software.
- Good knowledge of quality assurance methodologies and the system development life cycle.
- Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies.
- Proficiency in design patterns, strong architectural skills, and advanced debugging abilities.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
- Ability to take ownership of complex tasks, mentor team members, and drive technical improvements.
- Deep knowledge of software architecture principles, code optimization, and continuous integration practices.
Leadership & Ownership
- Ability to lead complex technical initiatives and influence technical decision-making.
- Strong sense of ownership, with the ability to drive complex tasks to completion.
- Experience mentoring engineers and driving continuous technical improvement.
Who You Are
- Open-minded, adaptable team player who actively contributes to collaboration and knowledge sharing.
- Strong communicator with excellent interpersonal skills, effective with both technical and non-technical stakeholders.
- Self-driven, action-oriented, and comfortable working both independently and collaboratively.
- Customer-focused mindset with a passion for delivering high-quality, impactful solutions.
- Positive, solution-oriented attitude with a strong sense of accountability.
- Excellent analytical skills, able to break down complex problems into actionable solutions.
- Highly organized and able to manage priorities in fast-paced environments.
Experience
- Proven track record of working in Agile environments, with strong familiarity with Agile methodologies, tools, and best practices.
- Demonstrated ability to mentor and support less experienced engineers, acting as a role model within the team.
- Extensive knowledge of industry trends, company strategy, and cross-functional processes.
- Strong command of English, both written and spoken, with the ability to communicate clearly in a professional environment.
- Experience or knowledge in Public Key Infrastructure (PKI) is considered a strong advantage, but not required.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Strong demonstrable experience in software engineering or a related field.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Software QA Lead
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Software QA Lead
Location: Sweden, Stockholm (Hybrid work model)
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer Network & Security
About the position
The QA Lead is responsible for overseeing the QA strategy, planning and leading complex test projects to completion, coordinating efforts between the QA team and cross-functional team members, while ensuring that all testing is appropriate and aligned with project goals. This role also involves providing guidance to the cross-functional team in software testing best practices.
RESPONSIBILITIES
- Create and evolve the QA strategy for your product area.
- Introduce and take ownership of quality and testing metrics for your product area.
- Oversee QA activities for major product features, ensuring appropriate and high-fidelity testing.
- Coordinate testing efforts between QA team members and cross-functional teams.
- Provide guidance to QA team members in best practices and methodologies.
- Lead the development and execution of test plans and test cases for critical features.
- Collaborate with product and development teams to resolve complex defects.
- Contribute to the continuous improvement of QA processes and tools.
- Ensure that all QA activities are completed on schedule and meet quality benchmarks.
- Introduce and take ownership of quality and testing metrics for your product area.
- Contribute to product testing and lead concerted test execution throughout the SDLC.
SKILLS AND QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience.
- Prior success in a software testing and/or test automation role.
- Strong analytical skills, deep understanding of testing methodologies, and excellent communication.
- Ability to lead complex testing efforts by coordinating with cross-functional teams.
- Knowledgeable in industry trends in software testing.
- In-depth knowledge of QA processes, test automation, and software development methodologies. Strong demonstrable experience in QA engineering.
- Fluency in English language, verbal and written. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Test Automation Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Test Automation Engineer
Location: Spain, Barcelona (Hybrid work model)
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer Network & Security
About the position
The Test Automation Engineer develops and executes test automation code to improve the efficiency and fidelity of testing. This role involves collaborating with QA Analysts, QA Leads, and software engineers to ensure that automated testing is integrated into the development pipeline.
RESPONSIBILITIES
- Develop and execute automated test scripts to improve the efficiency and fidelity of testing.
- Collaborate with QA and software engineers to integrate automated testing into the development process.
- Troubleshoot and resolve issues with test automation code and frameworks.
- Participate in the design and implementation of automation frameworks and tools.
- Monitor and report on the performance of automated tests.
- Contribute to the continuous improvement of automation processes and tools.
- Identify testability constraints in production software and take the initiative to drive improvements.
SKILLS AND QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience.
- Strong experience in test automation or software development with a focus on testing.
- Expert analytical and technical skills, excellent communication, and project management skills.
- Understanding of programming languages, experience with automation frameworks.
- Ability to lead technical projects, innovate within the role, and provide training to peers.
- Ability to collaborate with QA and development teams, continuously improve automation skills, and optimize test coverage.
- Understanding of CI/CD integration, test automation frameworks, and defect tracking systems. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Engineering Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Engineering Manager (job title on contract will be Manager, Engineering)
Location: Spain; Barcelona (Hybrid work model)
Experience: Senior
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer & Network Security
Job Summary
Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.
Job Responsibilities
- Build, lead, and support a high-performing team of engineers.
- Encourage a culture of ownership, experimentation, and learning within the team.
- Provide coaching, mentorship, and feedback to help engineers grow in their roles.
- Ensure that engineering work aligns with technical and business requirements.
- Collaborate with product managers and other teams to drive product development.
- Implement and maintain engineering processes and best practices.
- Drive improvements in engineering effectiveness and quality.
Minimum Qualifications, Education, and Skills
- Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
- Significant experience in software engineering, with at least 2 years in a leadership role.
- Excellent managerial and organizational skills.
- Proficiency in team management, process improvement, and effective communication.
- Knowledge of software development life cycle and agile methodologies.
- Experience leading teams developing for Windows, Linux and macOS platforms.
- Familiarity with the team´s technical stack, including: C#, C/C++, Powershell, Angular, Swift.
- Understanding of Cloud, infrastructure, and DevOps environments such as: Azure, SQL Server, GitLan/GitHub, Jenkins and GitLab CI.
- Knowledge of distributed systems, API-centric architecture, test automation, and secure development practices.
- Experience working with digital certificates is a plus. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Lead Channel Solutions Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Lead Channel Solutions Engineer
Location: UK or Germany; Remote
Experience: Senior
Job Function: Solutions Engineering
Employment Type: Full-time
Industry: Computer Network & Security
Job Summary
The Lead Channel Solutions Engineer is responsible for driving complex technical sales strategies, ensuring the delivery of high-quality solutions. Collaborate with senior management to align technical sales efforts with company objectives, and lead major sales opportunities, acting as the primary technical expert.
Responsibilities
- Develop and implement complex technical sales strategies to effectively address partners needs and maximize sales opportunities.
- Collaborate closely with senior management to align technical sales efforts with company objectives and priorities, ensuring consistency with overall business strategies.
- Act as the primary technical expert during major sales opportunities, providing in-depth knowledge and guidance to partners and internal teams.
- Lead the development of high-quality solutions, ensuring that they meet or exceed partners and customers expectations, and deliver value.
- Serve as a liaison between sales, engineering, and other departments, facilitating communication and collaboration to ensure successful solution delivery.
- Continuously evaluate and refine sales processes and strategies to improve effectiveness and drive business growth.
- Stay informed about industry trends, competitor offerings, and emerging technologies, providing insights and recommendations to support ongoing sales efforts.
- Provide technical leadership and mentorship to sales teams, helping them understand and articulate the technical aspects of products and solutions.
Minimum Qualifications, Education, and Skills
- Bachelor's degree or equivalent experience
- Expertise in driving complex technical sales strategies and leading major sales opportunities.
- Ability to collaborate with senior management to align technical sales efforts with company objectives.
- Strong decision-making skills to navigate critical sales situations and drive outcomes.
- Innovative thinking to develop creative solutions that differentiate the company in the market.
- Deep understanding of organizational dynamics, industry innovation, and market positioning. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Engineering Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Engineering Manager (contract title will be Manager, Engineering)
Location: Sweden, Stockholm (Hybrid - minimum 2 days a week in office)
Experience: Senior
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer Network & Security
About the position
Keyfactor is looking for a highly capable and motivated Engineering Manager to lead an engineering team working on our flagship PKI product offering. In this role, you will combine strong technical understanding with exceptional people leadership to build, coach, and empower a high-performing team. Your primary focus will be enabling your team to deliver scalable, secure, and high-quality software while fostering a culture of ownership, continuous improvement, and collaboration.
Job Responsibilities
- Build, coach, and empower a high‑performing, inclusive engineering team; attract, hire, and retain top talent.
- Foster a culture of ownership, experimentation, and continuous learning; celebrate wins and learn from failures.
- Provide ongoing mentorship, career guidance, and timely feedbackwith clear growth plans.
- Align engineering work to product strategy and business outcomes; translate strategy into technical direction.
- Collaborate closely with Product Management, to deliver end‑to‑end value.
- Evolve lightweight, data‑informed processes.
- Raise the bar on engineering effectiveness, reliability, and quality(e.g., test coverage, cycle time), which also includes creating and maintaining metrics to facilitate this.
- Own availability, performance, and security in production.
Minimum Qualification, Education, and Skills
Capabilities
- BSc./M.Sc. in Computer Science, Engineering, or related field - advanced degree preferred.
- Significant experience in software engineering, including 2+ years leading or managing engineers.
- Excellent people leadership, organizational, and stakeholder management skills.
- Proven ability to improve team execution and processes; outstanding written and verbal communication.
- Experience managing geographically distributed teams across time zones.
- Strong grasp of the software development lifecycle and Agile methodologies (Scrum/Kanban), with hands‑on CI/CD/DevOps
- Experience leading teams building for Windows, Linux, and macOS
- Familiarity with our technical stack, including:
-
- Core technologies: Java 17/21, Jakarta EE 10 (JEE10), EJB 3.x, JSF, Hibernate
- Deployment: WildFly /JBoss, Docker, Kubernetes, MySQL/PostgreSQL
- CI/CD: Jenkins, Jenkins X, Docker, GitLab CI
- Version control: Git (GitLab)
-
- Knowledge of distributed systems, API‑centric architecture, test automation, observability, and secure development
Who you are:
- An open‑minded, inclusive leader who inspires with clarity, empathy, and technical credibility.
- A strong communicator and collaborator who builds alignment and healthy team dynamics.
- Energized by a dynamic, scaling environment; comfortable with ambiguity and change.
- Customer‑focussed and product‑minded; you make trade‑offs explicit to maximize impact.
- Bias‑to‑action with an ownership mindset; you hold yourself and others accountable.
- Self‑directed and proactive; you anticipate risks and remove blockers.
- Positive, pragmatic, and resilient - a “can‑do” teammate with first‑class problem‑solving
- Structured and organized, able to bring clarity and focus to complex work.
Experience
- Built and led high‑performing teams (8-15 engineers), including hiring, onboarding, and talent development.
- Mentored engineers (from Associate to Senior level); established coaching practices, growth frameworks, and clear expectations.
- Shipped production systems end‑to‑end using Agile ways of working; partnered with Product on roadmaps and prioritization.
- Improved key delivery and quality metrics.
- Responsible for products in production, including; incident response, and post‑incident reviews.
- Fluent in English, with excellent oral and written communication.
- Experience with digital certificates / PKI is a plus.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Technical Support Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Technical Support Engineer
Location: United States; Remote, MST or PST
Experience: Mid Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Technical Support Engineer independently resolves complex technical issues and customer-reported incidents, ensuring continuity of customer operations and successful value realization. This role demonstrates strong technical judgment, effective customer communication, and consistent ownership of cases through resolution while contributing to team knowledge and continuous improvement.
Job Responsibilities
Customer Engagement & Support Excellence
- Serves as a primary technical point of contact for customers, proactively engaging via calls and written communication to diagnose issues, build trust, and maintain strong working relationships.
- Responds to customer inquiries within defined SLAs, prioritizing based on business impact and severity.
- Communicates technical information clearly and professionally, tailoring explanations to customer technical proficiency.
- Provides timely, accurate, and actionable updates aligned with incident severity and communication guidelines.
- Advises customers on product usage, configuration best practices, and operational recommendations to prevent future issues.
Case Ownership & Management
- Owns support cases end-to-end, maintaining accurate, concise, and technically detailed documentation within the support CRM system.
- Produces clear case summaries that document root cause, troubleshooting steps, and final resolution to support knowledge reuse.
- Collaborates effectively within SWARM models to resolve complex issues within SLA expectations.
- Analyzes logs, system behavior, and configurations to identify root causes and drive resolution.
Technical Problem Solving & Analysis
- Utilizes lab environments to reproduce customer issues, validate hypotheses, and test solutions.
- Troubleshoots the majority of cases independently using experience, documentation, internal tools, and external research.
- Identifies recurring or systemic issues and proactively recommends corrective or preventative improvements.
- Authors and contributes to internal and external knowledge base articles to reduce time to resolution and improve support scalability.
- Shares insights, lessons learned, and configuration guidance across the team to strengthen collective expertise.
Product & Domain Expertise
- Demonstrates strong working knowledge of supported products and underlying technologies, with the ability to mentor and assist peers.
- Resolves advanced and non-routine technical issues within assigned product areas.
- Applies domain expertise to evaluate complex environments, configurations, and integrations.
- Provides advanced guidance on product configurations, deployment patterns, and operational best practices.
- Maintains proficiency in key technical areas relevant to the role and applies that knowledge to real-world customer challenges.
Escalation & Incident Management
- Appropriately follows escalation procedures to ensure visibility, alignment, and timely resolution of high-impact or complex issues.
- Partners with Regional Managers and SWARM teams to drive resolution of challenging cases and major incidents.
- Builds and maintains lab environments as needed to replicate, diagnose, and resolve critical issues.
Cross-Functional Collaboration & Continuous Improvement
- Contributes to internal enablement through advanced training sessions and technical knowledge sharing.
- Identifies opportunities for process improvement and operational efficiency within the support function.
- Collaborates with leadership and cross-functional teams to improve tooling, workflows, and customer outcomes.
- Supports initiatives to simplify processes and improve overall support effectiveness.
Minimum Qualifications, Education, and Skills
- Bachelor’s degree or equivalent practical experience.
- 3+ years of hands-on technical support or engineering experience in a customer-facing environment.
- Proven ability to manage multiple customer cases with minimal oversight while maintaining high service quality.
- Strong customer communication skills, including the ability to confidently engage customers via phone and written channels.
- Demonstrated commitment to customer satisfaction and operational excellence.
- Log analysis and troubleshooting.
- Database fundamentals including SQL queries and table analysis.
- Linux operating systems.
- Windows Server environments. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Events Marketing Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Events Marketing Manager
Location: United States; Remote or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-Time
Industry: Computer and Network Security
The Senior Events Marketing Manager will lead the development, management, and execution of major industry global events that elevate our brand, build pipeline, and engage our target audience in cybersecurity. In this role, you will drive business outcomes through global events, a component of Keyfactor’s marketing strategy. In addition, your responsibilities will include managing major sponsorships, hosting events, and overseeing key corporate initiatives such as Sales Kickoffs (SKO), Quarterly Business Reviews (QBR) ensuring alignment with business objectives and delivering exceptional attendee experiences.
We are seeking a strategic thinker with hands-on execution experience who thrives in a fast-paced, high-tech environment. Your expertise enables you to approach events as business-critical marketing channels that deliver measurable impact. You bring a passion for all aspects of marketing and events, pushing creative boundaries and delivering flawless execution. No challenge is too big or too small, and you thrive on delivering results.
This is a remote position open to candidates located in the East or Central regions of the United States or Canada.
Applicants must be legally authorized to work in the United States or Canada.Responsibilities
- Develop and execute a comprehensive event strategy aligned with marketing and sales objectives, covering global trade shows (including marquee cybersecurity events such as RSA Conference and Black Hat), conferences, and company-hosted events.
- Plan and execute key corporate events, including Sales Kickoffs (SKO), Quarterly Business Reviews (QBR), ensuring alignment with business objectives and delivering exceptional attendee experiences.
- Own end-to-end planning and execution of Keyfactor’s flagship customer conference, including integrated master project planning across all workstreams, milestone definition, critical path management, and risk mitigation strategies.
- Manage end-to-end event logistics including vendor relationships, budgets, contracts, staffing plans, and timelines.
- Develop pre-event and post-event communications, including “Know Before You Go” guides, staff and speaker training, and attendee follow-up plans.
- Establish and track event KPIs—including lead generation, pipeline influence, meeting volume, and attendee engagement—to measure ROI and inform future strategy.
- Build scalable event processes, playbooks, and documentation to drive consistency and efficiency across the events program.
- Lead workstreams across Content, Sales, Sponsorship, Brand, Demand Generation, and Customer Marketing, establishing clear ownership, communication rhythms, and reporting structures; collaborate with cross-functional teams (e.g., Product Marketing, Sales, Brand, and Demand Generation) to ensure cohesive messaging, measurable results, and pre- and post-event engagement with target accounts.
- Ensure booth design, collateral, and digital assets deliver a cohesive brand presence and resonate with attendees.
- Define success metrics, analyze performance data, and provide actionable insights to optimize future events and ensure ROI aligns with financial goals.
- Ensure every event reflects Keyfactor’s brand and mission, creating meaningful, targeted touchpoints across in-person and digital channels that resonate with customers, partners, and prospects.
Skills and Qualifications
- 6-8 years of event management experience within the cybersecurity, cloud, or data industries, with a proven track record of leading large-scale, multi-workstream programs with critical path rigor and measurable business impact.
- Expertise in B2B buyer journeys, lead generation, and Account-Based Marketing strategies for events.
- Self-starter who can work independently while collaborating effectively across teams; comfortable engaging directly with executives, sales leaders, prospects, and customers to shape messaging, gather insights, and drive pipeline impact.
- Customer-focused with a strong instinct for creating high-impact, memorable attendee experiences across in-person and digital touchpoints; approaches every event as a fresh opportunity rather than a repeatable template.
- Proficiency in event and marketing technology (e.g. Salesforce, HubSpot, Asana), and demonstrated ability to leverage AI tools to scale event planning, streamline workflows, and improve team efficiency.
- Strong program management skills, including the ability to build and manage integrated master project plans, define milestones and critical paths, develop executive-ready dashboards and status updates, and drive accountability across multiple simultaneous events.
- Ability to operate both strategically and tactically in a fast-paced, high-growth environment; creative, adaptable, and detail-oriented with a strong sense of ownership, accountability, and follow-through, and a passion for delivering outstanding attendee experiences.
- Executive presence with the ability to operate effectively in high-visibility, high-pressure environments; exceptional communication skills with a proven ability to influence and build strong relationships with customers, partners, vendors, and senior stakeholders.
- Proactive, solutions-oriented mindset with the ability to anticipate challenges, identify dependencies early, navigate ambiguity, and remove blockers in high-pressure situations.
- A bachelor’s degree in marketing, event planning, or a related field.
- Willingness to travel as up to 30%
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Pricing Strategy and Monetization Director
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Pricing Strategy and Monetization Director
Location: United States; Remote, EST or CST
Experience: Senior-Director Level
Job Function: Business Transformation
Employment Type: Full Time
Industry: Computer and Network Security
About the position
The Director of Pricing Strategy and Monetization leads the development and execution of pricing as a core strategic capability. This role owns pricing strategy, governance, analytics, and execution across products, services, and customer segments. Partnering cross-functionally with Product, Finance, Sales, Marketing, and Customer Success, the Director ensures pricing and packaging drive profitable growth, competitive differentiation, and operational consistency. The role balances long-term strategy with nearterm impact, improving price realization, strengthening discount discipline, and building capabilities in elasticity and competitive benchmarking.
Applicants must be legally authorized to work in the United States.
Job Responsibilities
Pricing Strategy & Governance
• Establish a centralized pricing function with clear ownership, decision rights, and governance processes across product, sales, partners, revenue operations, finance, and marketing.
• Define and document pricing principles and review cadences for pricing and packaging changes. Ensure pricing is treated as a strategic lever at the executive level, not an ad‑hoc or reactive activity.
Pricing & Packaging Design
• Lead the evolution of pricing models and packaging structures aligned to customer segments and value delivered.
• Own value metric selection, ensuring metrics are simple, defensible, and aligned to customer outcomes.
• Partner with Product to influence roadmap prioritization using pricing and monetization insights.
Market & Customer Segmentation
• Define and refine customer segments and geographies to ensure pricing/packaging clarity by segment - building deep understanding of willingness‑to‑pay and value drivers per segment.
Margin, Cost & Discount Management
• Build foundational cost and margin visibility across products and services, including hosting, services, and support costs. Work closely with GTM leadership to ensure incentives match product profitability.
• Define target margins and floor pricing by segment and offering.
Competitive & Win‑Loss Intelligence
• Establish ongoing competitive pricing and packaging benchmarking, including feature‑to‑price comparisons.
• Partner with revenue operations and product marketing on structured win‑loss analysis to separate price issues from product or positioning gaps.
Analytics, Modeling & Systems
• Work with revenue operations to track core pricing KPIs and provide insights on trends: win rates, ASP, discount rates, margin by deal, renewal uplift, NDR, and price realization – by product.
• Build forecasting and scenario models to quantify the impact of pricing changes on ARR, margin, churn, and expansion.
• Drive a continuous feedback loop between product usage data, customer value realization, and pricing and packaging strategy in partnership with Product and Engineering
Go‑to‑Market Enablement & Change Management
• Lead pricing change communication, sales training, and value storytelling to reduce default discounting behaviors – partnering with product, product marketing and enablement teams.
• Guide design of customer transition workflows, grandfathering strategies, and renewal pricing motions to protect long‑term value.
Minimum Qualifications, Education, and Skills
• 8–12+ years in pricing strategy and monetization in a multi-product SaaS organization.
• Experience building or scaling a pricing function.
• Strong analytical and modeling skills.
• Strong familiarity with Salesforce
• Proven cross-functional leadership and influence skills.
• Comfortable operating at both strategic and execution levels
Travel Requirements
Up to 10% travel required. Primarily for quarterly cross-functional meetings.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Field & Channel Marketing Manager, Central & Federal
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Field & Channel Marketing Manager, Central & Federal
Location: United States; Remote CST/EST or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
The Field & Channel Marketing Manager, Central & Federal is a key member of the global marketing team, reporting directly to the Manager, Field & Channel Marketing, Americas. You will be a key leader in driving the success of our field and channel marketing efforts. You will collaborate with cross-functional teams to develop and execute targeted and comprehensive marketing plans, build and maintain strong partner relationships, manage events, and drive demand generation and pipeline acceleration. Your role will be crucial in measuring the effectiveness of marketing efforts and ensuring alignment with company goals and partner objectives.
Job Responsibilities
- Work closely with Enterprise Sales and Channel Account Managers to deliver programs that contribute to opportunity creation and pipeline acceleration at a rep, team, and regional level.
- Work closely with other functions in marketing, e.g., Product Marketing, Brand, and Digital, to bring together exciting content for all campaigns and events.
- Strategic Planning: Develop and execute comprehensive field and channel marketing plans that align with company goals and partner objectives.
- Partner Relationship Management: Cultivate and maintain strong relationships with key partners to drive joint marketing initiatives and ensure partner enablement.
- Campaign Development: Working with the Campaign’s team to execute marketing campaigns tailored to channel partners and local field markets.
- Content Creation: Oversee marketing collateral, sales enablement materials, and social assets to support partners and field marketing.
- Event Management: Lead planning, production, and execution of partner and field marketing events including events, dinners, meetups, tradeshow, etc. with the purpose of demand generation and pipeline acceleration.
- Track: Leverage Salesforce and Domo to manage marketing campaigns and to communicate outcomes.
- Report: Demonstrate program success, and quarterly goals, and compile performance reports.
- 5+ years' experience in Field and Channel Marketing in B2B marketing roles and a track record of working directly with a sales organization, ideally software/SaaS, preferably in a scale-up/challenger environment.
- Experience delivering successful strategies for creating demand in the field, with and without partners.
- Strong collaboration & negotiation skills, showing the ability to influence without ownership, gaining support and trust across the organization to achieve agreed-upon business outcomes.
- Excellent and creative communicator with proven ability to convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences, including sales, customers, prospects, and channel partners.
- Outstanding project management skills and the proven ability to manage multiple complex initiatives in parallel.
- Metrics-driven with demonstrated analytical skills and the ability to work strategically and tactically.
- Excels in a quickly changing environment and can prioritize projects and communicate priorities.
- Hands-on experience using Asana, HubSpot, Domo, Salesforce, BrightTALK, or equivalent tools.
Up to 30-40% travel time required
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Growth Marketing Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Growth Marketing Manager
Location: United States; Remote, CST/EST or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Growth Marketing Manager will be responsible for driving ARR through two motions; enterprise named account campaign execution and product-led growth (PLG) via Keyfactor’s Test Drive program. This role owns demand generation programs end-to-end — planning, execution, optimization, and reporting — working closely with Brand, Product Marketing, Performance Marketing, Marketing Operations, Field Marketing, SDR, and Sales. The ideal candidate brings B2B enterprise demand generation expertise alongside PLG experience, deep analytical rigor, and a hands-on approach to integrating AI and automation into modern marketing workflows.
Applicants must be legally authorized to work in the United States or Canada.
Responsibilities
- Build and scale the PLG growth motion around Keyfactor's Test Drive program, building systematic growth loops driving user acquisition, activation, and conversion to pipeline• Design and deliver multi-channel marketing programs across digital channels to reach, engage and convert prospects within our Named Account Model at scale; leverage advanced segmentation and dynamic orchestration strategies
- Design and deliver multi-channel marketing programs across digital channels to reach, engage and convert prospects within our Named Account Model at scale; leverage advanced segmentation and dynamic orchestration strategies
- Partner with Field Marketing, SDR, and Sales to support ABM activations to engage priority accounts at scale with personalized programs.
- Analyze performance daily/weekly: produce insights on what’s working, what’s not, and actionable next steps. Maintain a living dashboard of KPIs tied to core engagement and funnel metrics, opportunity ARR and revenue
- Test, learn, and optimise continuously, running experiments to improve engagement rates, pipeline quality, and sales impact across channels
- Collaborate cross-functionally with Performance Marketing, Marketing Ops, Web, Content, Field, Customer, Brand, Product Marketing, SDR & Sales to ensure message-to-market fit, account and segment prioritization, friction-free hand-offs, and full-funnel alignment.
- Deploy AI and Automations that streamline the campaign operating process; ideation & planning, content and creative development, deployment, and optimization; champion best practices across the team
Skills and Qualifications
- 2-4+ years of experience in growth marketing or demand generation
- Demonstrated experience running PLG programs or self-serve trial/freemium motions alongside traditional enterprise campaign execution.
- Hands-on experience in Enterprise B2B Growth & ABM and fluency in advanced segmentation and dynamic campaign orchestration using firmographic and behavioral data and signals
- High data fluency with experience in multi-touch attribution models and marketing analytics tools (e.g., Dreamdata, DOMO); SQL or BI experience a plus.
- Demonstrated use of AI and Automation in omni-channel marketing workflows; proficiency with HubSpot, Salesforce, and ABM tools
- Strong project management skills with the ability to manage multiple high-priority programs simultaneously in a fast-paced, PE-backed environment
- Prior experience in cybersecurity, SaaS, or enterprise technology preferred.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Software Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Software Engineer
Location: United States; Remote
Experience: Senior
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
Develops and maintains software applications, implementing features and ensuring code quality. Collaborates with team members to design and troubleshoot complex solutions.
Applicants must be legally authorized to work in the United States or Canada.
Job Responsibilities
- Design, implement, and maintain software features and functionality.
- Conduct code reviews, pull requests and ensure adherence to coding standards.
- Work closely with other engineers and cross-functional teams to solve complex problems.
- Contribute to the improvement of software development processes and practices.
- Identify and resolve technical issues and performance bottlenecks.
- Provide guidance and support to junior engineers.
- Work closely with the Quality Assurance teams and participate in QA efforts when needed.
- Participate in internal and external product support when needed.
- Contribute to technical documentation and project reports.
- Engage in Agile ceremonies and contribute to iterative development processes.
Minimum Qualifications, Education, and Skills
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Significant experience in software engineering or a related field.
- Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies.
- Proficiency in design patterns, strong architectural skills, and advanced debugging abilities.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
- Ability to take ownership of complex tasks, mentor team members, and drive technical improvements.
- Extensive knowledge of industry trends, company strategy, and cross-functional processes.
- Deep knowledge of software architecture principles, code optimization, and continuous integration practices.
Additional Technical Skills and Experience
- Strong experience with programming in Go and C/C++.
- Experience with cryptographic libraries and frameworks.
- Experience integrating with external systems using APIs for push-based (webhooks, pub/sub, streaming) and pull-based (polling, REST/RPC/gRPC) data exchange.
- Strong knowledge of event-driven and message-oriented architectures, using tools such as Kafka, cloud-native pub/sub systems or similar.
- Experience with deep cryptographic object inspection, secure protocol implementation (TLS, PKI, key management), and certificate validation a big plus.
- Experience with static analysis tools and techniques, including parsing, bytecode analysis, and vulnerability detection a big plus.
- Exposure to endpoint agents, scanning tools, and security integrations a big plus.
#LI-DNI
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Sales Development Associate
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Sales Development Associate
Location: Atlanta, GA
Experience: Entry-Level
Job Function: Sales Development
Employment Type: Full Time
Industry: Computer and Network Security
About the position
The Sales Development Associate identifies and qualifies new leads to generate potential sales opportunities.
The position is based in our Atlanta, GA office (hybrid model) and is expected to work from said office three out of five days a week. This position will work in CST hours.
Applicants must be legally authorized to work in the United States.
Responsibilities
- Your primary responsibility (80% focus) involves proactively engaging and qualifying inbound leads within the Service Level Agreement (SLA).
- Serving as the initial point of contact, you will quickly identify client needs and directly schedule a meeting with a Sales Director.
- Additionally, you will independently generate new opportunities through targeted outbound prospecting (20% focus)
- Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
- Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
- Maintains accurate records of sales activities and pipeline development in CRM tools.
Skills and Qualifications
- High school diploma or equivalent; associate or bachelor's degree complete or in progress.
- Experience in sales, customer service, or a related role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Effective communication and interpersonal skills.
- Ability to conduct research and identify potential leads.
- Capability to handle initial sales inquiries and follow up on leads.
- Adaptability to learn new sales techniques and tools.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Director of Communications
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Director of Communications
Location: United States; Remote, CST/EST or Canada
Experience: Director
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Director of Communications will lead the global communications strategy for Keyfactor at a pivotal stage of scale. Reporting to the Chief Marketing Officer, you will be a key member of the Marketing Leadership Team and an influential contributor to the company overall. This role is responsible for shaping and amplifying the company’s narrative, building trust with customers and industry stakeholders, and elevating our executives as leading voices in cybersecurity.
Applicants must be legally authorized to work in the United States
Responsibilities
- Act as a player-coach, leading a high-performing global communications team to architect and amplify Keyfactor’s corporate narrative strategy aligned to enterprise growth objectives.
- Elevate Keyfactor’s thought leadership in PQC and AI Identity through research-driven content and strategic influencer engagement.
- Lead global PR and social strategy, including media relations, awards, and oversight of regional PR agencies.
- Own and evolve the global corporate social media strategy aligned to brand, reputation, and growth objectives.
- Direct executive thought leadership and visibility strategy, including keynote narratives, speaking strategy, and message development.
- Develop and lead executive-level corporate presentations, customer keynotes, and industry conference presentations that clearly articulate company strategy, market leadership, and growth vision.
- Drive integrated content strategy across web, social, and campaign journeys in close alignment with brand, product marketing, and demand generation teams.
- Establish and operationalize KPIs to measure brand equity, share of voice, message penetration, and revenue influence.
Skills and Qualifications
- 8-10+ years of communications experience, with significant experience in hyper-growth cybersecurity or enterprise B2B technology.
- Demonstrated ability to develop strategies to elevate executive visibility and driving top-tier media coverage.
- Proven experience at a $100M–$500M revenue technology company understanding market dynamics, buyer personas (CISO/CIO), and regulatory landscape.
- The ability to interact and influence global C-level executives, analysts, and collaborate with key business partners.
- Exceptional written, verbal, and executive presentation skills.
- Data driven mindset to measure results and inform decision making and strategy development.
- Ability to creatively manage budget and drive results with given resources.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Cloud Architect
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Cloud Architect
Location: United States; Remote, EST or CST
Experience: Mid-Senior Level
Job Function: Cloud Operations
Employment Type: Full-Time
Industry: Computer and Network Security
About the position
Under the supervision of Cloud Architecture leadership, The Cloud Architect is responsible for architecting, designing, and validating both new cloud architectures, and enhancements to existing architectures.
Applicants must be legally authorized to work in the United States.
Responsibilities
- Design new scalable and highly available security focused multi-cloud international hosting solutions.
- Develop comprehensive platform modernization and migration strategies for existing IaaS/PaaS/Container Services environments.
- Work with Architecture teams to conduct proof of concept (POC) and implement the design in cloud-based environments.
- Optimize systems performance, troubleshoot systems problems, and analyze issues of a highly technical nature.
- Create solutions using automation tools such as Bicep and Ansible.
- Document current systems and draft and maintain policies, guidelines, and standard operating procedures.
- Develop test protocols and plans for testing new application versions within our cloud hosted environments.
- Troubleshoot application/database performance issues related to connectivity, access, and security.
Skills and Qualifications
- Experience with architecture, design, configuration, and deployment within the Microsoft Azure platform. (4 or more years)
- Experience creating and presenting architectural concepts and designs
- Experience with automation tools like ARM Templates, Terraform, Ansible, or DSC a plus
- Experience with Kubernetes and associated components such as Istio, ArgoCD, and operationalizing workflows
- OpenSearch, Kafka, and MongoDB experience strongly preferred
- Experience with security tools (Ie; SIEM, WAF, NGAV, Etc…) a plus
- Extensive understanding of networking and firewall design/configuration
- Knowledge of security best practices in infrastructure, application, IAM, or data platform solutions.
- Must possess strong troubleshooting abilities to get to the source of problems and think critically about possible solutions.
- High degree of knowledge relating to Azure SQL, SQL Server, and database technology
- Ability to communicate effectively and work alongside leaders within our organization.
- Azure and other cloud certifications a plus
Travel Requirements
- Up to 10% travel required.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Field & Channel Marketing Manager, West & APAC
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Field & Channel Marketing Manager, West & APAC
Location: United States; Remote or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
The Field & Channel Marketing Manager, West/APAC is a key member of the global marketing team, reporting directly to the Manager, Field & Channel Marketing, Americas. You will be a key leader in driving the success of our field and channel marketing efforts. You will collaborate with cross-functional teams to develop and execute targeted and comprehensive marketing plans, build and maintain strong partner relationships, manage events, and drive demand generation and pipeline acceleration. Your role will be crucial in measuring the effectiveness of marketing efforts and ensuring alignment with company goals and partner objectives.
Job Responsibilities
- Work closely with Enterprise Sales and Channel Account Managers to deliver programs that contribute to opportunity creation and pipeline acceleration at a rep, team, and regional level.
- Work closely with other functions in marketing, e.g., Product Marketing, Brand, and Digital, to bring together exciting content for all campaigns and events.
- Strategic Planning: Develop and execute comprehensive field and channel marketing plans that align with company goals and partner objectives.
- Partner Relationship Management: Cultivate and maintain strong relationships with key partners to drive joint marketing initiatives and ensure partner enablement.
- Campaign Development: Working with the Campaign’s team to execute marketing campaigns tailored to channel partners and local field markets.
- Content Creation: Oversee marketing collateral, sales enablement materials, and social assets to support partners and field marketing.
- Event Management: Lead planning, production, and execution of partner and field marketing events including events, dinners, meetups, tradeshow, etc. with the purpose of demand generation and pipeline acceleration.
- Track: Leverage Salesforce and Domo to manage marketing campaigns and to communicate outcomes.
- Report: Demonstrate program success, and quarterly goals, and compile performance reports.
- 5+ years' experience in Field and Channel Marketing in B2B marketing roles and a track record of working directly with a sales organization, ideally software/SaaS, preferably in a scale-up/challenger environment.
- Experience delivering successful strategies for creating demand in the field, with and without partners.
- Strong collaboration & negotiation skills, showing the ability to influence without ownership, gaining support and trust across the organization to achieve agreed-upon business outcomes.
- Excellent and creative communicator with proven ability to convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences, including sales, customers, prospects, and channel partners.
- Outstanding project management skills and the proven ability to manage multiple complex initiatives in parallel.
- Metrics-driven with demonstrated analytical skills and the ability to work strategically and tactically.
- Excels in a quickly changing environment and can prioritize projects and communicate priorities.
- Hands-on experience using Asana, HubSpot, Domo, Salesforce, BrightTALK, or equivalent tools.
Up to 30-40% travel time required
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Partner Enablement Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Partner Enablement Manager
Location: Singapore (contracted via Employer of Record) or Australia (Remote)
Experience: Mid Level
Job Function: Professional Services
Employment Type: Full-Time
Industry: Computer & Network Security
Travel Requirements: <25%
About the position
The Career-Level Partner Enablement Manager collaborates on implementing strategic initiatives for our advanced partner ecosystem, ensuring key regional partners have the tools, training, and resources needed for successful product or service delivery.
The position is based in Singapore and will be contracted through our Employer of Record. Applicants must hold valid Right to Work in Singapore.
Job Responsibilities
- Deliver partner trainings of Keyfactor solutions, services, and best practices.
- Collaborate on the design and delivery of training programs to educate partners about our products, services, positioning, competitive advantages, etc.
- Collaborate on the creation and curation of training content, including presentations, webinars, and product guides, tailored to different partner segments.
- Collaborate in defining and tracking key performance indicators to evaluate the effectiveness of partner enablement programs.
- Provide regular reports and insights to management regarding partner performance and the impact of enablement initiatives.
- Build strong relationships with advanced regional partners, and act as a primary point of contact and technical champion for partner inquiries and issues.
- Provide ongoing support to partners, address technical questions, and help them overcome any obstacles.
- Navigate the transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff.
- Act as the primary point of contact for partner inquiries, concerns, and escalations, addressing their needs promptly and effectively.
- Validate business goals are defined and attained.
- Reduce the time to value through structured project playbooks.
- Collaborate with the sales and global service teams to ensure that partners have the necessary resources to effectively scope and deliver Keyfactor projects.
- Participate in cross-functional meetings to align on business priorities and ensure consistent messaging to partners.
Minimum Qualifications, Education, and Skills
- Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field; or equivalent experience.
- Comprehensive understanding of IT frameworks and standards.
- In-depth knowledge of company operations, industry regulations, and advanced methodologies.
- Ability to analyze complex issues and contribute to strategic initiatives.
- Experience in large enterprise IT environments (via services delivery, consulting, or technical sales enablement).
- Strong consultation skills with customers, partners, and other external stakeholders.
- Moderate proficiency with Windows Server operating systems.
- Understanding of core networking and infrastructure fundamentals.
- Moderate technical troubleshooting and problem-solving skills.
- Effective time management and prioritization skills with the most complex partner deployments.
- Moderate knowledge of Active Directory Certificate Services and Active Directory Federation Services.
- Proficiency with Unix/Linux.
- Moderate scripting development using various Microsoft tools (SQL, Powershell, etc.).
- Willingness to learn new product stacks, technologies, and APIs as needed.
- Competency with Microsoft 365.
- Knowledge of Kerberos protocol - OAuth authentication.
- Knowledge of EJBCA product stack.
- Ability to lead small projects, innovate within the role, and provide training to peers. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Marketing Operations Manager
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Marketing Operations Manager
Location: United States; Remote, CST/EST or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Marketing Operations Manager is responsible for the systems, data, and processes that power marketing at Keyfactor. This role serves as the operational backbone across the entire marketing team, with full accountability for the infrastructure that enables every function to execute at scale. The ideal candidate is a technical operator with a bias toward AI, automation, and innovation -- platform-fluent, comfortable building scalable solutions in a fast-paced environment, and eager to implement agentic workflows to transform our GTM motion.
All applicants must be legally authorized to work in the country where they are hired.
Responsibilities
• Own campaign operations from setup and list management through advanced segmentation and dynamic campaign orchestration across a global named account model.
• Serve as a cross-functional partner to Growth, Field, Brand, Product Marketing, Customer Marketing, Partner Marketing and Rev-Ops — providing the systems, data, and operational support each function needs to execute effectively
• Maintain the integrity of marketing and CRM data across HubSpot, Salesforce, and the broader martech stack— ensuring precise segmentation, scalable audience frameworks, and list hygiene to support targeting, reporting, and attribution.
• Own the full lifecycle of process improvement – identifying friction, designing solutions, implementing automation, and measuring impact. This includes building agentic workflows to replace repeatable manual work at scale
• Lead high-impact marketing operations initiatives end-to-end — including martech evaluations, system migrations, and cross-functional programs. Translate business needs into technical requirements, deliver scalable solutions, and own outcomes.
• Manage the martech stack - including Qualified and adjacent tools, ensuring each is strategically configured, actively maintained, and driving measurable value.
• Govern project and work management tooling for the marketing team – maintaining structure, usability and real-time visibility into what is in flight as the team scales
Skills and Qualifications
• 4-5 years in Marketing Operations within a B2B environment
• Proven experience supporting complex campaign execution and segmentation at scale, ideally within an ABM or named account model
• Strong track record of maintaining data integrity, scalable audience frameworks and lifecycle management across HubSpot and Salesforce
• Experience designing automation workflows — and curiosity about where AI-assisted and agentic approaches can extend them further
• Demonstrated ability to identify operational gaps and build practical, scalable solutions without waiting to be directed
• Comfortable working cross-functionally to support multiple marketing functions with varying needs and priorities
• Proficient in Asana preferred, Familiarity with DOMO or comparable reporting tools a plus
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior UX Engineer
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior UX Engineer
Location: Spain; Barcelona
Experience: Mid - Senior
Job Function: Engineering
Employment Type: Full-Time
Industry: Computer & Network Security
Job Summary
In 2019, Keyfactor decided to widen its investment and acquired Redtrust, a Spanish company pioneer in the management of people’s identity through the custody and management of digital certificates. Redtrust has a strong reputation for providing top-notch products and services in Spain. As a Senior Manager, you’ll be a key member of the engineering team and will develop & maintain Redtrust products.
The Senior UX Engineer plays a key role in designing and delivering high-quality customer experience for complex products within Redtrust's ecosystem. This role combines strong hands-on execution with ownership of UX solutions at the product or feature level. The Senior UX Engineer partners closely with Product Management, Engineering and other departments to translate customer needs and business requirements into intuitive, scalable interaction models, while contributing to UX standards and design system evolution.
The position is based in the Barcelona office, we have a hybrid work model and excellent flexible working practices. Applicants must hold valid Right to Work in Spain to apply for this position.
Job Responsibilities
UX Design & Execution
- Design end-to-end user experiences for complex workflows and technical products, primarily in B2B environments.
- Translate research insights, requirements, and constraints into clear interaction models and UI designs.
- Create wireframes, prototypes, and detailed design specifications to support development.
- Ensure usability, accessibility, and visual consistency across assigned products or features.
Collaboration & Delivery
- Work closely with Product Managers and Engineers to define and deliver UX solutions.
- Collaborate with Marketing, Sales, Customer Success, and Support to understand customer journeys, identify experience gaps, and surface UX-driven improvement opportunities.
- Participate in sprint planning, design reviews, and delivery cycles to ensure UX quality.
- Collaborate with front-end engineers to ensure designs are technically feasible and well implemented.
- Review implemented UI and provide feedback to maintain UX standards.
Design Systems & Consistency
- Contribute to the evolution and adoption of the design system.
- Apply established UX principles and design standards consistently across products.
- Identify UX inconsistencies and proactively propose improvements.
User Research & Validation
- Participate in user research activities such as interviews, usability testing, and feedback analysis.
- Validate design decisions through testing and data where appropriate.
- Incorporate user insights into design iterations and product improvements.
Mentorship & Influence
- Act as a UX subject-matter expert within project teams.
- Provide guidance and constructive feedback to less experienced UX designers.
- Promote human-centered design practices through collaboration and example.
Minimum Qualifications, Education, and Skills
Required
- Significant experience in UX, interaction design, or related roles.
- Proven experience designing complex or technical products.
- Strong portfolio demonstrating end-to-end UX problem solving.
- Solid understanding of UX principles, interaction design, and usability best practices.
- Ability to collaborate effectively with Product and Engineering teams.
- Familiarity with front-end development concepts and constraints.
Preferred
- Experience in enterprise or B2B software environments.
- Experience contributing to or working within a design system.
- Knowledge of accessibility standards and inclusive design.
- Experience mentoring junior designers.
Success Metrics
- High-quality, usable UX solutions delivered on time.
- Positive user feedback and improved usability metrics within owned products or features.
- Consistent application of design standards and UX patterns.
- Effective collaboration with Product and Engineering partners.
- Reduced design rework through clear specifications and early alignment. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.