Keyfactor, Inc.
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Strategic Account Executive, Central
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Strategic Account Executive, Central
Location: United States; Remote, CST
Experience: Senior Level
Function: Sales
Industry: Computer and Network Security
Job Summary
The Strategic Account Executive is responsible for driving revenue growth through expansion deals within the most strategic customer accounts. This role focuses on identifying and closing upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet customer needs. Success in this position is measured by the ability to grow and retain strategic customers to increase customer lifetime value.
Applicants must be legally authorized to work in the United States
Job Responsibilities
- Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
- Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.
- Maintain a deep understanding of the customer account - including strategic initiatives, organizational structure, decision and budgeting processes.
- Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
- Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
- Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.
- Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.
- Act as a point of escalation for any issues, ensuring swift resolution to maintain customer satisfaction and minimize potential churn risks.
- Act as an expert on Keyfactor’s products and packaging, ensuring customers are licensed for appropriate entitlements that align with their strategic objectives.
- Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.
Minimum Qualifications, Education, and Skills
- 10+ years in an enterprise focused revenue generating role.
- Bachelor’s degree in business administration, technology, or equivalent experience.
- Comprehensive understanding of the IT Security landscape and emerging trends.
- Expertise in risk management and security compliance frameworks.
- Knowledge of advanced technologies and their implications for the IT Security sector.
- Exceptional ability to develop and execute high-level strategic plans that drive growth.
- Expertise in the IT Security industry with an emphasis on market trends and dynamics.
- Strong indirect leadership skills to inspire and guide teams.
- Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values.
- Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration.
- Strong problem-solving skills to address complex challenges effectively.
Travel Requirements
- Up to 40% travel required.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Solutions Architect II
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Solutions Architect II
Location: United States; Remote, EST or CST
Experience: Senior
Job Function: Professional Services
Employment Type: Full-Time
Industry: Computer & Network Security
Travel Requirements: <25%
About the position
The Advanced Solutions Architect provides strategic leadership in designing and implementing solutions for large-scale projects. They drive innovation and thought leadership in customer engagements, collaborate closely with Sales teams on pre-sales activities, and serve as a key escalation point for complex technical issues.
Job Responsibilities
- Lead cross-functional teams in designing and delivering tailored solutions to meet customer requirements.
- Provide strategic leadership in designing and implementing solutions for large-scale projects.
- Drive innovation and thought leadership in customer engagements.
- Collaborate with Sales teams on pre-sales activities.
- Serve as a key escalation point for complex technical issues.
- Lead the design and architecture of enterprise-level solutions.
- Identify and mitigate risks in solution implementations.
- Actively contribute to the improvement of service delivery processes.
- Mentor and coach junior team members.
- Engage with customers to understand their business challenges and objectives.
- Represent the company at industry events and conferences.
Minimum Qualifications, Education, and Skills
- Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
- Solid knowledge in a technical, MSP, or software consulting capacity.
- Extensive knowledge of industry trends, company strategy, and cross-functional processes.
- Competent understanding of core networking and infrastructure fundamentals.
- Competent with Active Directory Certificate Services & Active Directory Federation Services.
- Competent with Unix/Linux.
- Competent in scripting development using various Microsoft tools (SQL, PowerShell, etc.).
- Competent in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
- Competent with business application suites such as Microsoft 365.
- Ability to lead complex projects, drive strategic initiatives, and influence decision-making.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Technical Support Engineer
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Technical Support Engineer
Location: United States; Remote, MST or PST
Experience: Mid Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Technical Support Engineer independently resolves complex technical issues and customer-reported incidents, ensuring continuity of customer operations and successful value realization. This role demonstrates strong technical judgment, effective customer communication, and consistent ownership of cases through resolution while contributing to team knowledge and continuous improvement.
Job Responsibilities
Customer Engagement & Support Excellence
- Serves as a primary technical point of contact for customers, proactively engaging via calls and written communication to diagnose issues, build trust, and maintain strong working relationships.
- Responds to customer inquiries within defined SLAs, prioritizing based on business impact and severity.
- Communicates technical information clearly and professionally, tailoring explanations to customer technical proficiency.
- Provides timely, accurate, and actionable updates aligned with incident severity and communication guidelines.
- Advises customers on product usage, configuration best practices, and operational recommendations to prevent future issues.
Case Ownership & Management
- Owns support cases end-to-end, maintaining accurate, concise, and technically detailed documentation within the support CRM system.
- Produces clear case summaries that document root cause, troubleshooting steps, and final resolution to support knowledge reuse.
- Collaborates effectively within SWARM models to resolve complex issues within SLA expectations.
- Analyzes logs, system behavior, and configurations to identify root causes and drive resolution.
Technical Problem Solving & Analysis
- Utilizes lab environments to reproduce customer issues, validate hypotheses, and test solutions.
- Troubleshoots the majority of cases independently using experience, documentation, internal tools, and external research.
- Identifies recurring or systemic issues and proactively recommends corrective or preventative improvements.
- Authors and contributes to internal and external knowledge base articles to reduce time to resolution and improve support scalability.
- Shares insights, lessons learned, and configuration guidance across the team to strengthen collective expertise.
Product & Domain Expertise
- Demonstrates strong working knowledge of supported products and underlying technologies, with the ability to mentor and assist peers.
- Resolves advanced and non-routine technical issues within assigned product areas.
- Applies domain expertise to evaluate complex environments, configurations, and integrations.
- Provides advanced guidance on product configurations, deployment patterns, and operational best practices.
- Maintains proficiency in key technical areas relevant to the role and applies that knowledge to real-world customer challenges.
Escalation & Incident Management
- Appropriately follows escalation procedures to ensure visibility, alignment, and timely resolution of high-impact or complex issues.
- Partners with Regional Managers and SWARM teams to drive resolution of challenging cases and major incidents.
- Builds and maintains lab environments as needed to replicate, diagnose, and resolve critical issues.
Cross-Functional Collaboration & Continuous Improvement
- Contributes to internal enablement through advanced training sessions and technical knowledge sharing.
- Identifies opportunities for process improvement and operational efficiency within the support function.
- Collaborates with leadership and cross-functional teams to improve tooling, workflows, and customer outcomes.
- Supports initiatives to simplify processes and improve overall support effectiveness.
Minimum Qualifications, Education, and Skills
- Bachelor’s degree or equivalent practical experience.
- 3+ years of hands-on technical support or engineering experience in a customer-facing environment.
- Proven ability to manage multiple customer cases with minimal oversight while maintaining high service quality.
- Strong customer communication skills, including the ability to confidently engage customers via phone and written channels.
- Demonstrated commitment to customer satisfaction and operational excellence.
- Log analysis and troubleshooting.
- Database fundamentals including SQL queries and table analysis.
- Linux operating systems.
- Windows Server environments. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Senior Events Marketing Manager
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Events Marketing Manager
Location: United States; Remote or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-Time
Industry: Computer and Network Security
The Senior Events Marketing Manager will lead the development, management, and execution of major industry global events that elevate our brand, build pipeline, and engage our target audience in cybersecurity. In this role, you will drive business outcomes through global events, a component of Keyfactor’s marketing strategy. In addition, your responsibilities will include managing major sponsorships, hosting events, and overseeing key corporate initiatives such as Sales Kickoffs (SKO), Quarterly Business Reviews (QBR) ensuring alignment with business objectives and delivering exceptional attendee experiences.
We are seeking a strategic thinker with hands-on execution experience who thrives in a fast-paced, high-tech environment. Your expertise enables you to approach events as business-critical marketing channels that deliver measurable impact. You bring a passion for all aspects of marketing and events, pushing creative boundaries and delivering flawless execution. No challenge is too big or too small, and you thrive on delivering results.
This is a remote position open to candidates located in the East or Central regions of the United States or Canada.
Applicants must be legally authorized to work in the United States or Canada.Responsibilities
- Develop and execute a comprehensive event strategy aligned with marketing and sales objectives, covering global trade shows (including marquee cybersecurity events such as RSA Conference and Black Hat), conferences, and company-hosted events.
- Plan and execute key corporate events, including Sales Kickoffs (SKO), Quarterly Business Reviews (QBR), ensuring alignment with business objectives and delivering exceptional attendee experiences.
- Own end-to-end planning and execution of Keyfactor’s flagship customer conference, including integrated master project planning across all workstreams, milestone definition, critical path management, and risk mitigation strategies.
- Manage end-to-end event logistics including vendor relationships, budgets, contracts, staffing plans, and timelines.
- Develop pre-event and post-event communications, including “Know Before You Go” guides, staff and speaker training, and attendee follow-up plans.
- Establish and track event KPIs—including lead generation, pipeline influence, meeting volume, and attendee engagement—to measure ROI and inform future strategy.
- Build scalable event processes, playbooks, and documentation to drive consistency and efficiency across the events program.
- Lead workstreams across Content, Sales, Sponsorship, Brand, Demand Generation, and Customer Marketing, establishing clear ownership, communication rhythms, and reporting structures; collaborate with cross-functional teams (e.g., Product Marketing, Sales, Brand, and Demand Generation) to ensure cohesive messaging, measurable results, and pre- and post-event engagement with target accounts.
- Ensure booth design, collateral, and digital assets deliver a cohesive brand presence and resonate with attendees.
- Define success metrics, analyze performance data, and provide actionable insights to optimize future events and ensure ROI aligns with financial goals.
- Ensure every event reflects Keyfactor’s brand and mission, creating meaningful, targeted touchpoints across in-person and digital channels that resonate with customers, partners, and prospects.
Skills and Qualifications
- 6-8 years of event management experience within the cybersecurity, cloud, or data industries, with a proven track record of leading large-scale, multi-workstream programs with critical path rigor and measurable business impact.
- Expertise in B2B buyer journeys, lead generation, and Account-Based Marketing strategies for events.
- Self-starter who can work independently while collaborating effectively across teams; comfortable engaging directly with executives, sales leaders, prospects, and customers to shape messaging, gather insights, and drive pipeline impact.
- Customer-focused with a strong instinct for creating high-impact, memorable attendee experiences across in-person and digital touchpoints; approaches every event as a fresh opportunity rather than a repeatable template.
- Proficiency in event and marketing technology (e.g. Salesforce, HubSpot, Asana), and demonstrated ability to leverage AI tools to scale event planning, streamline workflows, and improve team efficiency.
- Strong program management skills, including the ability to build and manage integrated master project plans, define milestones and critical paths, develop executive-ready dashboards and status updates, and drive accountability across multiple simultaneous events.
- Ability to operate both strategically and tactically in a fast-paced, high-growth environment; creative, adaptable, and detail-oriented with a strong sense of ownership, accountability, and follow-through, and a passion for delivering outstanding attendee experiences.
- Executive presence with the ability to operate effectively in high-visibility, high-pressure environments; exceptional communication skills with a proven ability to influence and build strong relationships with customers, partners, vendors, and senior stakeholders.
- Proactive, solutions-oriented mindset with the ability to anticipate challenges, identify dependencies early, navigate ambiguity, and remove blockers in high-pressure situations.
- A bachelor’s degree in marketing, event planning, or a related field.
- Willingness to travel as up to 30%
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Field & Channel Marketing Manager, Central & Federal
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Field & Channel Marketing Manager, Central & Federal
Location: United States; Remote CST/EST or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
The Field & Channel Marketing Manager, Central & Federal is a key member of the global marketing team, reporting directly to the Manager, Field & Channel Marketing, Americas. You will be a key leader in driving the success of our field and channel marketing efforts. You will collaborate with cross-functional teams to develop and execute targeted and comprehensive marketing plans, build and maintain strong partner relationships, manage events, and drive demand generation and pipeline acceleration. Your role will be crucial in measuring the effectiveness of marketing efforts and ensuring alignment with company goals and partner objectives.
Job Responsibilities
- Work closely with Enterprise Sales and Channel Account Managers to deliver programs that contribute to opportunity creation and pipeline acceleration at a rep, team, and regional level.
- Work closely with other functions in marketing, e.g., Product Marketing, Brand, and Digital, to bring together exciting content for all campaigns and events.
- Strategic Planning: Develop and execute comprehensive field and channel marketing plans that align with company goals and partner objectives.
- Partner Relationship Management: Cultivate and maintain strong relationships with key partners to drive joint marketing initiatives and ensure partner enablement.
- Campaign Development: Working with the Campaign’s team to execute marketing campaigns tailored to channel partners and local field markets.
- Content Creation: Oversee marketing collateral, sales enablement materials, and social assets to support partners and field marketing.
- Event Management: Lead planning, production, and execution of partner and field marketing events including events, dinners, meetups, tradeshow, etc. with the purpose of demand generation and pipeline acceleration.
- Track: Leverage Salesforce and Domo to manage marketing campaigns and to communicate outcomes.
- Report: Demonstrate program success, and quarterly goals, and compile performance reports.
- 5+ years' experience in Field and Channel Marketing in B2B marketing roles and a track record of working directly with a sales organization, ideally software/SaaS, preferably in a scale-up/challenger environment.
- Experience delivering successful strategies for creating demand in the field, with and without partners.
- Strong collaboration & negotiation skills, showing the ability to influence without ownership, gaining support and trust across the organization to achieve agreed-upon business outcomes.
- Excellent and creative communicator with proven ability to convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences, including sales, customers, prospects, and channel partners.
- Outstanding project management skills and the proven ability to manage multiple complex initiatives in parallel.
- Metrics-driven with demonstrated analytical skills and the ability to work strategically and tactically.
- Excels in a quickly changing environment and can prioritize projects and communicate priorities.
- Hands-on experience using Asana, HubSpot, Domo, Salesforce, BrightTALK, or equivalent tools.
Up to 30-40% travel time required
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Growth Marketing Manager
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Growth Marketing Manager
Location: United States; Remote, CST/EST or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Growth Marketing Manager will be responsible for driving ARR through two motions; enterprise named account campaign execution and product-led growth (PLG) via Keyfactor’s Test Drive program. This role owns demand generation programs end-to-end — planning, execution, optimization, and reporting — working closely with Brand, Product Marketing, Performance Marketing, Marketing Operations, Field Marketing, SDR, and Sales. The ideal candidate brings B2B enterprise demand generation expertise alongside PLG experience, deep analytical rigor, and a hands-on approach to integrating AI and automation into modern marketing workflows.
Applicants must be legally authorized to work in the United States or Canada.
Responsibilities
- Build and scale the PLG growth motion around Keyfactor's Test Drive program, building systematic growth loops driving user acquisition, activation, and conversion to pipeline• Design and deliver multi-channel marketing programs across digital channels to reach, engage and convert prospects within our Named Account Model at scale; leverage advanced segmentation and dynamic orchestration strategies
- Design and deliver multi-channel marketing programs across digital channels to reach, engage and convert prospects within our Named Account Model at scale; leverage advanced segmentation and dynamic orchestration strategies
- Partner with Field Marketing, SDR, and Sales to support ABM activations to engage priority accounts at scale with personalized programs.
- Analyze performance daily/weekly: produce insights on what’s working, what’s not, and actionable next steps. Maintain a living dashboard of KPIs tied to core engagement and funnel metrics, opportunity ARR and revenue
- Test, learn, and optimise continuously, running experiments to improve engagement rates, pipeline quality, and sales impact across channels
- Collaborate cross-functionally with Performance Marketing, Marketing Ops, Web, Content, Field, Customer, Brand, Product Marketing, SDR & Sales to ensure message-to-market fit, account and segment prioritization, friction-free hand-offs, and full-funnel alignment.
- Deploy AI and Automations that streamline the campaign operating process; ideation & planning, content and creative development, deployment, and optimization; champion best practices across the team
Skills and Qualifications
- 2-4+ years of experience in growth marketing or demand generation
- Demonstrated experience running PLG programs or self-serve trial/freemium motions alongside traditional enterprise campaign execution.
- Hands-on experience in Enterprise B2B Growth & ABM and fluency in advanced segmentation and dynamic campaign orchestration using firmographic and behavioral data and signals
- High data fluency with experience in multi-touch attribution models and marketing analytics tools (e.g., Dreamdata, DOMO); SQL or BI experience a plus.
- Demonstrated use of AI and Automation in omni-channel marketing workflows; proficiency with HubSpot, Salesforce, and ABM tools
- Strong project management skills with the ability to manage multiple high-priority programs simultaneously in a fast-paced, PE-backed environment
- Prior experience in cybersecurity, SaaS, or enterprise technology preferred.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Sales Development Associate
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Sales Development Associate
Location: Atlanta, GA
Experience: Entry-Level
Job Function: Sales Development
Employment Type: Full Time
Industry: Computer and Network Security
About the position
The Sales Development Associate identifies and qualifies new leads to generate potential sales opportunities.
The position is based in our Atlanta, GA office (hybrid model) and is expected to work from said office three out of five days a week. This position will work in CST hours.
Applicants must be legally authorized to work in the United States.
Responsibilities
- Your primary responsibility (80% focus) involves proactively engaging and qualifying inbound leads within the Service Level Agreement (SLA).
- Serving as the initial point of contact, you will quickly identify client needs and directly schedule a meeting with a Sales Director.
- Additionally, you will independently generate new opportunities through targeted outbound prospecting (20% focus)
- Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
- Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
- Maintains accurate records of sales activities and pipeline development in CRM tools.
Skills and Qualifications
- High school diploma or equivalent; associate or bachelor's degree complete or in progress.
- Experience in sales, customer service, or a related role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Effective communication and interpersonal skills.
- Ability to conduct research and identify potential leads.
- Capability to handle initial sales inquiries and follow up on leads.
- Adaptability to learn new sales techniques and tools.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Director of Communications
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Director of Communications
Location: United States; Remote, CST/EST or Canada
Experience: Director
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Director of Communications will lead the global communications strategy for Keyfactor at a pivotal stage of scale. Reporting to the Chief Marketing Officer, you will be a key member of the Marketing Leadership Team and an influential contributor to the company overall. This role is responsible for shaping and amplifying the company’s narrative, building trust with customers and industry stakeholders, and elevating our executives as leading voices in cybersecurity.
Applicants must be legally authorized to work in the United States
Responsibilities
- Act as a player-coach, leading a high-performing global communications team to architect and amplify Keyfactor’s corporate narrative strategy aligned to enterprise growth objectives.
- Elevate Keyfactor’s thought leadership in PQC and AI Identity through research-driven content and strategic influencer engagement.
- Lead global PR and social strategy, including media relations, awards, and oversight of regional PR agencies.
- Own and evolve the global corporate social media strategy aligned to brand, reputation, and growth objectives.
- Direct executive thought leadership and visibility strategy, including keynote narratives, speaking strategy, and message development.
- Develop and lead executive-level corporate presentations, customer keynotes, and industry conference presentations that clearly articulate company strategy, market leadership, and growth vision.
- Drive integrated content strategy across web, social, and campaign journeys in close alignment with brand, product marketing, and demand generation teams.
- Establish and operationalize KPIs to measure brand equity, share of voice, message penetration, and revenue influence.
Skills and Qualifications
- 8-10+ years of communications experience, with significant experience in hyper-growth cybersecurity or enterprise B2B technology.
- Demonstrated ability to develop strategies to elevate executive visibility and driving top-tier media coverage.
- Proven experience at a $100M–$500M revenue technology company understanding market dynamics, buyer personas (CISO/CIO), and regulatory landscape.
- The ability to interact and influence global C-level executives, analysts, and collaborate with key business partners.
- Exceptional written, verbal, and executive presentation skills.
- Data driven mindset to measure results and inform decision making and strategy development.
- Ability to creatively manage budget and drive results with given resources.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Cloud Architect
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Cloud Architect
Location: United States; Remote, EST or CST
Experience: Mid-Senior Level
Job Function: Cloud Operations
Employment Type: Full-Time
Industry: Computer and Network Security
About the position
Under the supervision of Cloud Architecture leadership, The Cloud Architect is responsible for architecting, designing, and validating both new cloud architectures, and enhancements to existing architectures.
Applicants must be legally authorized to work in the United States.
Responsibilities
- Design new scalable and highly available security focused multi-cloud international hosting solutions.
- Develop comprehensive platform modernization and migration strategies for existing IaaS/PaaS/Container Services environments.
- Work with Architecture teams to conduct proof of concept (POC) and implement the design in cloud-based environments.
- Optimize systems performance, troubleshoot systems problems, and analyze issues of a highly technical nature.
- Create solutions using automation tools such as Bicep and Ansible.
- Document current systems and draft and maintain policies, guidelines, and standard operating procedures.
- Develop test protocols and plans for testing new application versions within our cloud hosted environments.
- Troubleshoot application/database performance issues related to connectivity, access, and security.
Skills and Qualifications
- Experience with architecture, design, configuration, and deployment within the Microsoft Azure platform. (4 or more years)
- Experience creating and presenting architectural concepts and designs
- Experience with automation tools like ARM Templates, Terraform, Ansible, or DSC a plus
- Experience with Kubernetes and associated components such as Istio, ArgoCD, and operationalizing workflows
- OpenSearch, Kafka, and MongoDB experience strongly preferred
- Experience with security tools (Ie; SIEM, WAF, NGAV, Etc…) a plus
- Extensive understanding of networking and firewall design/configuration
- Knowledge of security best practices in infrastructure, application, IAM, or data platform solutions.
- Must possess strong troubleshooting abilities to get to the source of problems and think critically about possible solutions.
- High degree of knowledge relating to Azure SQL, SQL Server, and database technology
- Ability to communicate effectively and work alongside leaders within our organization.
- Azure and other cloud certifications a plus
Travel Requirements
- Up to 10% travel required.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Field & Channel Marketing Manager, West & APAC
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Field & Channel Marketing Manager, West & APAC
Location: United States; Remote or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
The Field & Channel Marketing Manager, West/APAC is a key member of the global marketing team, reporting directly to the Manager, Field & Channel Marketing, Americas. You will be a key leader in driving the success of our field and channel marketing efforts. You will collaborate with cross-functional teams to develop and execute targeted and comprehensive marketing plans, build and maintain strong partner relationships, manage events, and drive demand generation and pipeline acceleration. Your role will be crucial in measuring the effectiveness of marketing efforts and ensuring alignment with company goals and partner objectives.
Job Responsibilities
- Work closely with Enterprise Sales and Channel Account Managers to deliver programs that contribute to opportunity creation and pipeline acceleration at a rep, team, and regional level.
- Work closely with other functions in marketing, e.g., Product Marketing, Brand, and Digital, to bring together exciting content for all campaigns and events.
- Strategic Planning: Develop and execute comprehensive field and channel marketing plans that align with company goals and partner objectives.
- Partner Relationship Management: Cultivate and maintain strong relationships with key partners to drive joint marketing initiatives and ensure partner enablement.
- Campaign Development: Working with the Campaign’s team to execute marketing campaigns tailored to channel partners and local field markets.
- Content Creation: Oversee marketing collateral, sales enablement materials, and social assets to support partners and field marketing.
- Event Management: Lead planning, production, and execution of partner and field marketing events including events, dinners, meetups, tradeshow, etc. with the purpose of demand generation and pipeline acceleration.
- Track: Leverage Salesforce and Domo to manage marketing campaigns and to communicate outcomes.
- Report: Demonstrate program success, and quarterly goals, and compile performance reports.
- 5+ years' experience in Field and Channel Marketing in B2B marketing roles and a track record of working directly with a sales organization, ideally software/SaaS, preferably in a scale-up/challenger environment.
- Experience delivering successful strategies for creating demand in the field, with and without partners.
- Strong collaboration & negotiation skills, showing the ability to influence without ownership, gaining support and trust across the organization to achieve agreed-upon business outcomes.
- Excellent and creative communicator with proven ability to convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences, including sales, customers, prospects, and channel partners.
- Outstanding project management skills and the proven ability to manage multiple complex initiatives in parallel.
- Metrics-driven with demonstrated analytical skills and the ability to work strategically and tactically.
- Excels in a quickly changing environment and can prioritize projects and communicate priorities.
- Hands-on experience using Asana, HubSpot, Domo, Salesforce, BrightTALK, or equivalent tools.
Up to 30-40% travel time required
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.
Marketing Operations Manager
Share this job
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Marketing Operations Manager
Location: United States; Remote, CST/EST or Canada
Experience: Mid-Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Marketing Operations Manager is responsible for the systems, data, and processes that power marketing at Keyfactor. This role serves as the operational backbone across the entire marketing team, with full accountability for the infrastructure that enables every function to execute at scale. The ideal candidate is a technical operator with a bias toward AI, automation, and innovation -- platform-fluent, comfortable building scalable solutions in a fast-paced environment, and eager to implement agentic workflows to transform our GTM motion.
All applicants must be legally authorized to work in the country where they are hired.
Responsibilities
• Own campaign operations from setup and list management through advanced segmentation and dynamic campaign orchestration across a global named account model.
• Serve as a cross-functional partner to Growth, Field, Brand, Product Marketing, Customer Marketing, Partner Marketing and Rev-Ops — providing the systems, data, and operational support each function needs to execute effectively
• Maintain the integrity of marketing and CRM data across HubSpot, Salesforce, and the broader martech stack— ensuring precise segmentation, scalable audience frameworks, and list hygiene to support targeting, reporting, and attribution.
• Own the full lifecycle of process improvement – identifying friction, designing solutions, implementing automation, and measuring impact. This includes building agentic workflows to replace repeatable manual work at scale
• Lead high-impact marketing operations initiatives end-to-end — including martech evaluations, system migrations, and cross-functional programs. Translate business needs into technical requirements, deliver scalable solutions, and own outcomes.
• Manage the martech stack - including Qualified and adjacent tools, ensuring each is strategically configured, actively maintained, and driving measurable value.
• Govern project and work management tooling for the marketing team – maintaining structure, usability and real-time visibility into what is in flight as the team scales
Skills and Qualifications
• 4-5 years in Marketing Operations within a B2B environment
• Proven experience supporting complex campaign execution and segmentation at scale, ideally within an ABM or named account model
• Strong track record of maintaining data integrity, scalable audience frameworks and lifecycle management across HubSpot and Salesforce
• Experience designing automation workflows — and curiosity about where AI-assisted and agentic approaches can extend them further
• Demonstrated ability to identify operational gaps and build practical, scalable solutions without waiting to be directed
• Comfortable working cross-functionally to support multiple marketing functions with varying needs and priorities
• Proficient in Asana preferred, Familiarity with DOMO or comparable reporting tools a plus
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Ready to apply?
Apply to Keyfactor, Inc.