About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role

🎨 Design That Reaches 100+ Million Real Moments - Your work at ROLLER impacts over 100 million guest experiences every year. Families spending time together. Kids’ birthday parties. Team catch-ups. Once-in-a-lifetime experiences. What you design doesn’t just ship, it helps create moments people remember.

🧭 Impact at Real Scale, In the Real World - ROLLER powers venues in 30+ countries. Your design decisions show up in fast-moving, high-pressure environments where clarity and usability matter. This isn’t speculative or conceptual work. It ships, it’s used immediately, and the feedback loop is real.

🤝 A Genuine Seat at the Table - You’ll partner closely with Product and Engineering leadership to shape vision, navigate ambiguity, and make high-quality trade-offs. Design is expected to lead, not follow. Strong judgement, clear thinking, and the ability to challenge assumptions are valued here, not sidelined.

🧠 Complex Problems Worth Solving - From ecommerce and payments to on-site operations and guest flows, ROLLER sits at the intersection of digital and physical experiences. If you enjoy systems thinking, real constraints, and pragmatic trade-offs, you’ll find depth here.

🚀 The Chance to Raise the Bar - You’ll join a growing but still tight-knit design team, with real opportunity to shape standards, evolve design systems, and influence how design operates across the business. Your impact will be visible, lasting, and felt well beyond individual features.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose To Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

We’re hiring a Lead Product Designer to lead design outcomes and people across a complex product domain at ROLLER.

This is a hands-on leadership role that blends high-quality design execution, people leadership, and strategic influence. You’ll be accountable for the impact, consistency, and quality of design work in your domain  and for growing the designers within it.

You’ll partner closely with Product and Engineering leadership to shape vision, guide teams through ambiguity, and ensure we’re solving the right problems for our customers and our business. This role has meaningful scope, autonomy, and influence, with clear ownership and room to lead.

In this role, you’ll split your time between:

• Hands-on design and complex problem solving
• Coaching and developing designers
• Influencing strategy, direction, and standards across teams

This role is based in Melbourne and offers a hybrid work approach, with our office located in South Melbourne.

What You'll Do

Design Leadership & Craft

• Partner with the Director of Product Design to shape and evolve ROLLER’s design vision in a fast-moving, scaling environment.
• Own design strategy and execution across a complex product domain or multiple high-impact initiatives, with a bias toward shipping, learning, and iteration.
• Set and uphold a high bar for usability, accessibility, coherence, and craft, without letting perfection block progress.
• Apply systems thinking to identify patterns, gaps, and opportunities across end-to-end experiences as the product surface area grows.
• Lead the creation of frameworks, flows, and high-fidelity solutions that are designed to ship, be tested in the real world, and improve over time.
• Explore and articulate product visions that balance ambition with pragmatism and align to clear customer and business outcomes.
• Make strong design judgements that optimise for impact, speed, and long-term value over process or ceremony.

People Leadership & Team Growth

• Lead, coach, and support a team of Product Designers in an environment where learning comes from delivery and feedback, not theory alone.
• Run effective 1:1s, provide clear and actionable feedback, and support individual growth through real ownership and responsibility.
• Set clear expectations, goals, and success criteria tied to outcomes, not activity.
• Foster a culture of trust, ownership, psychological safety, and continuous improvement as the team scales.
• Support hiring, onboarding, and performance development in partnership with Design leadership, helping build a team comfortable with change and growth.

Collaboration, Strategy & Influence

• Act as a strategic design partner to Product and Engineering leaders, contributing to decision-making early and often.
• Influence problem definition, prioritisation, and roadmaps through customer insight, design thinking, and a strong sense of what will move the needle.
• Facilitate workshops, critiques, and alignment sessions that drive clarity and momentum, not process for process’ sake.
• Communicate design rationale, trade-offs, and impact clearly to stakeholders, including executive leadership.
• Advocate for customer-centred decision-making while embracing the realities of scale, constraints, and rapid change.

Research, Testing & Insight

• Guide discovery efforts and coach designers to use research as a tool for direction, not delay.
• Ensure research leads to clear problem definitions, decisions, and shipped outcomes.
• Lead and contribute to the evolution of our design system, content strategy, and accessibility practices in ways that support speed and consistency at scale.
• Improve design processes, rituals, and documentation to help the team move faster as we grow.
• Champion inclusive, accessible, and content-led design as core to product quality and customer impact.

About You

At ROLLER, we look for designers with range and judgement. You’ll be comfortable working across research, service design, interaction design, system design, and content, and you’ll know where to go deep to create real impact. This role suits someone who is motivated, thoughtful, and highly capable, and who knows how to move fast without being reckless.

You are someone who:

• Is an experienced Product Designer with direct people leadership experience.
• Has formally led designers, not just supported them informally.
• Balances hands-on design work with coaching and leadership responsibilities.
• Operates confidently at both strategic and tactical levels.
• Doesn’t need perfect briefs to deliver meaningful outcomes.
• Understands the full product lifecycle and how design drives customer and business results.
• Has a solid understanding of front-end constraints (HTML/CSS) and designs solutions that are scalable and buildable.
• Thrives in fast-moving environments and brings a strong bias toward action, ownership, and learning through delivery.

You’ve likely:

• Led a small team of Product Designers or acted as a senior design lead within a team.
• Owned design outcomes across a complex product area or multiple initiatives.
• Influenced product strategy, prioritisation, and trade-offs.
• Shaped or evolved a design system in a scaling organisation.
• Partnered closely with Product and Engineering leadership to ship meaningful work.
• Facilitated workshops, critiques, and alignment sessions to drive clarity and momentum.
• Supported hiring, onboarding, or performance development.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a highly technical, hands-on Senior Data Engineer to architect and scale our data infrastructure from the ground up. As a core member of the data function within our Business Technology team, you will be responsible for building the pipelines and models that power smarter decision-making and operational efficiency across the entire organization.

In this foundational role, you will build & architect the modern data stack, ensuring our infrastructure is robust, automated, and governed. You collaborate as a technical partner with GTM ,Product, Finance, P&C to build high-performance data models and pipelines that transform raw data into actionable cross-functional insights.

Joining ROLLER at this pivotal growth stage, you will have the opportunity to make an outsized impact on our technical landscape, directly influencing how we process data to deliver world-class experiences for our customers globally.

What You'll Do

• Scalable Architecture: Design and implement robust Data Modeling and Architecture strategies that support high-volume data processing and maintain long-term scalability.
• Cloud Ecosystem: Develop and manage end-to-end data pipelines using Google Cloud Platform services, specifically leveraging Cloud Run, Cloud Function for compute, BigQuery for storage, and Cloud Composer (Airflow) for orchestration.
• Transformation Excellence: Build, maintain, and document complex data transformation layers using DBT (Data Build Tool) to ensure high data quality and reliability.
• Infrastructure as Code: Automate the provisioning of cloud resources using Terraform and streamline deployment workflows via GitHub Actions CI/CD pipelines.
• Cloud Data Warehousing: Demonstrate expert-level proficiency in managing and optimizing Cloud Data Warehouses, such as Snowflake & BigQuery.
• Team Collaboration: Partner with cross-functional stakeholders to build and scale high-performing data infrastructure that supports engineering, analytics, and Data Program needs.
• Stack Management: Architect and maintain a modern data stack by implementing best-in-class tools including Snowflake, Bigquery, dbt, Fivetran, Looker, Tableau and Airflow.
• Pipeline Engineering: Develop scalable ETL/ELT workflows and robust data models to deliver real-time analytics and unified business reporting.
• Data Visualization: Create and maintain intuitive, high-performance Looker dashboards will be an added advantage.

About You

You are a technical builder who views data as a competitive advantage. You thrive in fast-paced environments and have a proven track record of engineering scalable data foundations from the ground up. Equal parts architect and analytical problem-solver, you excel at balancing long-term technical vision with the daily hands-on execution of complex pipelines.

You are energized by the full lifecycle of data—moving beyond just writing code to actively leading project discovery and analysis alongside cross-functional partners. You take pride in enabling GTM, Product, Finance & P&C teams through clear insights and high-performance systems. Most importantly, you are excited to act as a founding technical force for a high-growth SaaS company that is transforming the guest experience for attractions businesses globally.

• 5+ years of experience in Data & Analytics or Data Engineering with a focus on Scalable cloud driven data pipeline build

• Proven experience in dimensional modeling (Star/Snowflake schema) and designing architectures that support both historical reporting and real-time needs.
• Expert-level proficiency in Snowflake or BigQuery, including performance tuning, cost optimization, and access control (RBAC).
• Hands-on experience with Google Cloud Platform services, specifically Cloud Function, Cloud Run for containerized workloads and Cloud Composer for orchestration.

• Through hands-on experience of dbt (Data Build Tool) to manage transformations, including writing custom macros, implementing tests, and generating documentation.
• Solid experience using Terraform to provision cloud resources, ensuring that infrastructure is version-controlled and reproducible.
• Proficiency in GitHub Actions to automate testing and deployment pipelines for data models and infrastructure.
• Ability to design high-performance dashboards that prioritize user experience and fast load times.

• Experience collaborating with Finance, GTM, and Product to define key metrics (like CAC, LTV, or Churn) and codifying them into the data layer.
• Familiarity with data ingestion tools like Fivetran , Airbyte, Workato, Mulesoft to sync data from various SaaS platforms into the warehouse.

• Operates as a full-stack Data Engineer with the technical authority to architect and build entire data lifecycles, from raw source ingestion to high-impact data visualization.
• Familiarity with business-critical systems like Salesforce, Chargbee, Gainsight, and product analytics tools.
• Strong communicator with a track record of working across technical and non-technical teams to drive alignment.
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals

Preferred Qualifications

• Experience partnering with IT or Business Technology teams to drive cross-functional outcomes.
• Exposure to customer success and revenue workflows, such as onboarding journeys, renewal metrics, or support analytics.
• Familiarity with AI/ML pipelines and experimentation frameworks that support data-driven innovation.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Hiring Manager
   You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few!

At the heart of ROLLER is our team — which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!

About the Role

We are seeking an experienced RVP of Sales who will drive the business's key revenue streams, including new customer acquisition and expansion of the existing customer base via a land and expand strategy. Reporting to the VP of Sales, you will lead a team of Account Executives and ultimately be measured on the ACV growth. As the Sales Leader, you will manage some of our EMEA Account Executives to penetrate your focused geographic territory and segment to achieve revenue growth and market share.

What You’ll Do

• Develop ROLLER’s Sales and Pipeline development strategies to ensure that we achieve our new customer acquisition and ACV targets. 
• Mentor, coach, and support the Account Executives optimizing the team to improve their ability to acquire new revenue and build pipeline - across SMB and into MM segment.
• Assist Account Executives where necessary to close opportunities, including; being involved in the sales process for new business and partnering with the Customer Success organization to manage existing accounts to drive venue expansion.
• Report on sales activity and forecast to senior sales management. Continually make and implement recommendations for optimization and ongoing growth.
• Recruit, hire, and train new team members on the ROLLER sales process.
• Present new business growth opportunities, particularly analysis on new ‘verticals’ and geographies and the product or distribution-related investments required to unlock potential TAM.
• Ability to scale sales organizations by designing effective business processes and partnering with technical resources to develop the supporting systems architecture.

About You

• You bring deep expertise in building B2B SaaS sales strategies and can work collaboratively with the Sales Engineering, Customer Success, Services, and Marketing teams to execute new business sales targets.
• You bring 5+ years of Sales Leadership experience, ideally in a SaaS business, with high frequency deal timelines, managing sales budgets, conceiving and executing effective and efficient sales processes & methodologies to maximize customer acquisition.
• You are based in London, UK and interested in a hybrid (3 days in office) role.
• You have been involved in scaling an organization from $20M to $100M+ in revenue and have previously developed highly effective and efficient sales teams. 
• You have experience growing the capabilities of your team.
• A self-starter with a bias for action, attention to detail, and a track record of delivering impact in fast-paced environments.
• You are a highly motivated & results-driven leader who can create urgency and drive velocity in our sales cycle.
• You have a track record of being able to influence decision-making across all levels of a business without authority.
• You have excellent written & verbal communication skills with an exceptional ability to build strong relationships with a wide variety of stakeholders.
• Experience using CRM and productivity tools like Salesforce, Gong, and GSuite.

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• Paid leave for vacation, illness, and observed holidays.
• 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. Backed by the world’s leading software investor - Insight Partners - we are at a critical inflection point as we consolidate our position as the global category leader.  If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🛠️ You’ll be joining a small but growing in-house legal team with a global reach and a genuine builder’s mandate - the kind of role where you shape the function and make a real impact.

🌎 The scope is genuinely broad - product compliance across 50+ markets, financial services regulation, data privacy, consumer law,, procurement contracting and customer contracting - all under one roof!

🤝 Direct access to senior leaders from day one - real context, real feedback, and real influence from the people driving the business.

🚀 You’ll be joining a small but growing in-house legal team with a global reach and a genuine builder’s mandate - the kind of role where you shape the function and make a real impact.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified by the Australian Financial Review for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

We are looking for a Senior Legal Counsel to help shape a tech-driven legal function at a truly pivotal moment. Backed by Insight Partners and operating across 30+ countries, this is a rare opportunity to have a genuine strategic influence at a high-growth global SaaS company - not just a seat at the table, but a hand in building it.

You won’t just be giving advice - you will be an architect. This is a broad role covering everything from product compliance to data privacy and financial services regulation and commercial contracting, with particular depth in two areas: partnering with our Product & Tech team to navigate complex global regulations spanning 50 U.S. states and 30+ countries, and supporting ROLLER’s growing Financial Services product suite. You’ll do all of this while implementing the AI and legal-tech systems that allow a high-growth company to scale without friction.

What You'll Do

Product Compliance & Strategy

• Act as a strategic partner to the Product & Tech team, providing legal counsel that balances technical compliance with commercial velocity.
• Design and implement a scalable system to track and interpret regulatory changes across 30+ countries and 50 U.S. states
• Manage a global network of local counsel to ensure international compliance, translating complex foreign laws into actionable product requirements.

Financial Services & FinTech

• Provide lead counsel for ROLLER’s financial product suite, including Payment and Capital..
• Navigate the intersection of technology and financial services regulation to support new product launches.

Data Privacy, Consumer and Competition Law

• Partner with Security to support the implementation of the compliance framework for global data privacy (APP, GDPR, CCPA, etc.) and security.
• Partner with the broader ROLLER business to support compliance with consumer protection and trade practices law in Australia and globally as we expand.

General & Growth Support

• Support the broader Legal function on high-impact projects, including M&A, partnerships, SaaS contracting, and global leasing.
• Procure and implement cutting-edge technology solutions to support the growth, accuracy, and efficiency of the Legal function.

About You

• Qualified lawyer admitted to practice in Australia, England and Wales, or the United States. Dual qualification is a plus.
• 8-12 years PQE, with meaningful in-house exposure alongside a strong private practice foundation - ideally from a tech-focused practice group.
• Experience at a global or scaled SaaS or fintech company is highly valued - you’ll need breadth, not depth in one narrow area.
• Commercial mindset where you understand that your job is to enable the business to move fast, not just manage risk.
• System builder track record - you’ve built legal processes and playbooks from scratch and driven adoption across a business.
• Genuine curiosity about AI and legal-tech; you don’t need to have mastered every tool, but you lean in, learn fast, and look for smarter ways to work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency or curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role

🛠️ You'll build something from scratch - A genuine 0 to 1 opportunity. Real ownership over strategy, architecture, and direction from early definition through to a globally-used release.

🧠 The problem space is interesting - Marketing automation for physical venues sits at the intersection of identity data, behavioural triggers, and real-world guest experiences, in an industry still early in its digital maturity.

🪑 You'll have a seat at the table -  This role isn’t execution only. You’ll influence how the data intelligence layer is architected, shape pricing and packaging, and partner with go-to-market on launch strategy.

⚡️ You'll work with people who move fast and care deeply - Small team, newly formed product area, high pace. Your ideas get tested quickly and your impact is visible.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

At ROLLER, we’re building new products that help venues create stronger, longer-lasting relationships with their customers. As a Senior Product Manager, you’ll own a greenfield product focused on marketing automation to power highly targeted lifecycle and seasonal campaigns

This role sits within a newly formed product area and is a genuine 0 to 1 opportunity. You’ll be responsible for shaping a new product from early definition through to a monetizable release used by venues globally. You’ll work closely with engineering, design, and go-to-market teams to build a platform that helps venues run smart marketing automation flows to maximise acquisition and spend. 

The role is fast-moving and high-impact, suited to someone who enjoys ambiguity, moves with pace, and wants to build a foundational product in an industry that’s still early in its maturity.

This role is based in Sydney and offers a hybrid work approach, with 3 days in our CBD office.

What You'll Do

• Own the end-to-end strategy, roadmap, and delivery of a new product focused on marketing automation
• Define and prioritise core mechanics of a marketing engine and be a key player in contributing to the architecture of the data intelligence layer.
• Design flexible models that support targeted lifecycle and seasonal campaigns to drive transaction uplift across the guest touchpoints with a venue. 
• Ensure identity and behavioural data is captured and activated across the broader platform
• Partner closely with engineering and design to ship iteratively and learn quickly
• Collaborate with go-to-market teams on pricing, packaging, positioning, and launch strategy
• Conduct customer research and competitive analysis to understand retention and lifecycle challenges
• Define success metrics and use data to continuously refine the product
• Break down complex, ambiguous problems and create clarity for delivery teams
• Challenge assumptions constructively and help drive momentum across teams
• Communicate product strategy, trade-offs, and impact clearly to internal stakeholders

About You

• 5+ years of experience in product management leading complex problem spaces
• Knowledge of customer marketing or CDP-adjacent products
• Proficiency with AI and ML technologies and best practices
• Experience taking products from concept to launch (0 to 1 or close to it)
• Comfortable operating in ambiguity, shipping iteratively and running tight market feedback loops 
• A collaborative approach to working with engineers, designers, and go-to-market partners
• Strong logic and problem-solving skills with a bias towards action over analysis paralysis 
• Clear, concise communicator who can tell focused product stories
• A proactive mindset with the confidence to question, challenge, and improve existing thinking
• Familiarity with venue-based, hospitality, retail, or consumer-facing platforms is a plus, but not required
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🌴 ROLLER Recharge days to celebrate and recharge once we've hit our goals

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

❤️ Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are looking for an experienced sales professional to join our growing team as we move deeper into the mid to enterprise market. In this role, you'll work inbound leads and generate your own outbound, net-new pipeline with your BDR partner. You will research prospective customers, identify upsell opportunities and create outreach strategies. As a champion problem-solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. AEs are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners. This is a terrific opportunity to accelerate your sales career with a high-growth software company with untapped potential.

We are at a career-defining inflection point and we empower every team member to use AI to supercharge impact.

What You'll Do

• Serve as the primary driving force in the company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota
• Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow
• Uncover customer needs and goals to match customer requirements to ROLLER solutions
• Understand, position, and clearly articulate the value and benefits of ROLLER solutions to all levels within customer organizations
• Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in-person.
• Qualify, build, and manage a sales pipeline through the development of qualified leads and proactive outbound prospecting
• Draft customer proposals, demonstrate sound decision-making abilities, and negotiate client pricing requirements and concessions 
• Serve as the lead and primary point of contact for aligning internal ROLLER teams and resources with key customer and prospect stakeholders
• Develop short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory
• Forecast monthly and quarterly sales activity and revenue achievement

About You

• You have a Bachelor’s degree in Communications, Marketing/Sales, Business, or related fields.
• You are based in London and are open to a hybrid working environment.
• You bring at least 5-7 years of experience in closing sales functions - SaaS being highly desirable.
• Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success.
• You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements - correlating them with potential business value.
• You are technologically savvy with an ability to learn and demonstrate new technology fast.

Perks!

• Attractive compensation package.
• We offer visa sponsorship support for qualified candidates, where required. 
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Employee-only Private Medical and Dental Insurance.
• Company Pension with The People's Pension.
• Life Insurance – Group Life Cover from day one.
• Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We’re on the lookout for a Sales Development Representative (SDR) who has an interest in working inbound leads to help grow our sales pipeline. Reporting to the Director of Business Development, you’ll be the front-line connection with prospects, mastering the sales process and qualification and setting our Account Executives up for success. This role is a hybrid position that involves researching, initiating and maintaining relationships, and capitalizing on every opportunity to foster growth. 

We are at a career-defining inflection point and we empower every team member to use AI to supercharge impact.

What You'll Do

• Manage and qualify all inbound leads from marketing channels, responding promptly to ensure a smooth intake process and seamless handoff to the sales team.
• Promptly engage with inbound inquiries to ensure a smooth and efficient intake process for potential ROLLER customers.
• As the first point of contact for potential customers, create a positive, professional, and lasting first impression that reflects ROLLER’s commitment to exceptional service.
• Generate new business leads through inbound opportunities via calls and emails.

About You

• You are based in Austin, and excel in a hybrid work environment, balancing in-office collaboration and remote productivity.
• While 1-2 years of SDR experience in the B2B SaaS industry is a plus, we welcome candidates who show potential, drive, and a passion for sales even if they are new to the role.
• A proven track record of meeting or exceeding quotas, with a solid grasp of qualification frameworks like MEDDICC or BANT. Experience with Salesforce, HubSpot, or similar CRM platforms is a big plus, as is proven success running outbound sales strategies.
• Exceptional communication and interpersonal skills are second nature to you—you know how to build strong relationships and communicate clearly with both clients and team members.
• You must have a high appetite for Technology and AI and a natural curiosity for transforming work.
  
  

Your Qualities

• Hard-Working & Resilient: You embrace challenges and persist through setbacks, seeing every obstacle as a chance to grow and improve.
• Creative & Intelligent: You approach problems with a fresh perspective, constantly bringing innovative ideas to the table and solving complex issues with ease.
• Adaptable: You thrive in fast-paced environments, easily shifting gears when priorities change.
• Coachable: You’re hungry to learn and grow, receptive to feedback, and quick to implement new strategies to elevate your performance.
• Positive & Collaborative Attitude: You bring energy and enthusiasm to your work. When things get tough, you maintain a positive attitude and roll with the punches.

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Employee-only Private Medical and Dental Insurance.
• Company Pension with The People's Pension.
• Life Insurance – Group Life Cover from day one.
• Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Play a key role in scaling ROLLER’s Sales team globally, helping bring our product to more venues and experiences around the world.
🤝 Partner directly with Sales leadership to shape hiring strategy and help scale a high-performing GTM team!
🌎 Work as part of a collaborative global Talent Acquisition Team, sharing ideas and best practices across regions.
✨ Deliver a best-in-class candidate experience, representing a product and culture that genuinely excites candidates.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue!

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

ROLLER is entering a key phase of global growth, and our ability to hire exceptional GTM talent will directly shape how fast and how well we scale. This role is responsible for bringing world-class Sales talent into the business — the people who will introduce ROLLER to new markets, new venues, and new customers.

As our GTM Senior Recruiter, you’ll partner directly with Sales leadership to build the teams that drive revenue growth. Your ability to identify, engage, and secure exceptional sales talent will have a measurable impact on ROLLER’s success.

This role is based in East Austin or Walnut Creek, San Francisco, close to our sales and leadership team. We believe time in the office is critical for connection, collaboration and learning - so this role is minimum 3 days per week in the office.

What You'll Do

Own GTM hiring from strategy to hire

• Lead end-to-end recruitment process for GTM roles, particularly Sales positions (SDRs, AEs, Sales Leadership), from role briefing through to offer and onboarding. Most of these roles will be based in the US and UK. 
• Translate business goals into clear hiring plans and effective search strategies.

Partner closely with Sales leadership

• Act as a trusted advisor to hiring managers on role design, interview process, and candidate assessment
• Influence hiring decisions with data, market insights and talent market expectations
• Help ROLLER stay competitive in the US and UK SaaS sales talent market

Build and engage high-quality talent pipelines

• Leverage your existing sales talent network to identify, engage, and attract top-performing candidates.
• Source and engage both active and passive sales talent using a variety of channels, including LinkedIn, industry communities, referrals, and direct outreach.

Deliver an exceptional candidate experience

• Represent ROLLER’s mission, culture, and opportunity with authencity and passion 
• Collaborate with the broader Talent Acquisition team on employer branding initiatives that strengthen ROLLER’s presence in the US and UK sales talent market.

Continuously improve our TA systems and processes

• Coach hiring managers on best practices in interviewing, assessment, and candidate engagement.
• Maintain accurate recruitment data in our ATS (Greenhouse) while identifying opportunities to improve process efficiency. 
• Identify and implement opportunities to leverage AI and Technology to improve our hiring efficiency and candidate experience.

About You

• You have 5+ years of hands-on recruiting experience for Sales or GTM roles, ideally within a SaaS or high-growth technology company, bringing a deep understanding of sales structures (SDRs, AEs, Sales Leadership) and a well-developed B2B SaaS network across the US and UK.
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You are skilled at consulting and influencing stakeholders, acting as a trusted advisor to hiring managers and leaders.
• You bring strong market intelligence and can provide insights on hiring trends, competitor activity, and candidate motivations.
• You are highly proactive in sourcing and engaging passive candidates, building relationships that convert into great hires.
• You thrive in fast-paced, high-growth environments and are comfortable navigating ambiguity while driving results.
• You are proficient with ATS platforms (Greenhouse experience highly regarded) and value process improvement and operational excellence

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 290+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We’re building the foundation to optimize pricing, validate ROI, and scale monetization insights across the business. This role sits at the intersection of data, pricing, and go-to-market execution, ensuring our teams have the insights and tools needed to maximize revenue impact.

You’ll join a growing Pricing & Monetization team at a pivotal time, shaping the data strategy that underpins how we price, package, and scale. Working cross-functionally with Product Ops, Sales, Data, and Business Value Consulting, you’ll be the go-to expert for monetization analytics, dashboards, and pricing measurement frameworks.

If you thrive in a fast-paced environment, love working with data, and want to directly influence pricing and growth strategy, this role will give you the opportunity to make a visible, high-impact contribution.

What You’ll Do

Data & Infrastructure

• Build and maintain monetization-specific data models and dashboards in partnership with Product Ops and Data.
  
  
• Ensure data quality, consistency, and aligned definitions across teams.
  
  

Pricing & ROI Measurement

• Support BVC with pilot deal baselining using customer analytics tools (e.g., Google Analytics) and revenue benchmarks.
  
  
• Track and report on key pricing metrics such as ASP, attach rates, discount frequency, and sales motion efficiency.
  
  
• Design automated alerts and exception reports to flag deal-level outliers.
  
  

Enablement & Self-Service

• Automate data inputs for AE and SE self-service ROI calculators.
  
  
• Provide ad-hoc analytical support for QBRs, vertical reviews, and strategic deep dives.
  
  

Strategy & Experimentation

• Conduct vertical- and segment-level analysis to inform pricing strategy.
  
  
• Support pricing tests and experiments with statistical rigor, ensuring reliable, actionable insights.
  
  

What You Bring

• 5+ years of experience in pricing analytics or monetization analytics, ideally in software/SaaS or e-commerce.
  
  
• Strong skills in data analysis, modeling, and dashboarding (SQL, Tableau, Looker, Power BI, or similar).
  
  
• Experience with customer analytics tools (e.g., Google Analytics) and financial modeling.
  
  
• Proven ability to conduct rigorous statistical analysis and translate findings into actionable insights.
  
  
• Excellent communication skills — able to simplify complex data for non-technical stakeholders.
  
  
• Collaborative mindset with a track record of partnering across Product, Sales, and Data teams.
  
  
• Bonus: MBA or advanced degree in analytics, economics, finance, or related field.
  
  

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 Weeks of Annual Leave
• ROLLER Recharge days to celebrate and recharge once we've hit our goals 
• Free medical insurance
• 401(K) Plan with a 100% match on contributions up to 5%
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Hiring Manager
   You will get to meet with our Head of Pricing to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

ROLLER is seeking a highly strategic and execution-oriented Head of Revenue Strategy & Operations to join our Go-To-Market (GTM) leadership team. This role is responsible for architecting, operating, and continuously optimizing ROLLER’s GTM engine to drive efficient, predictable, and scalable bookings growth. You will partner closely with the CRO, CFO, Executive Leadership Team, and leaders across Marketing, Sales, Professional Services, Customer Success, Support, Partnerships, and Product. Acting as a primary business partner to Finance, you will ensure tight alignment between revenue strategy, financial planning, forecasting, and investment decisions.This role blends strategy, analytics, systems, and execution with direct ownership of ROLLER’s most critical cross-functional growth initiatives. You will define where and how ROLLER grows across segments, verticals, geographies, and channels, and mobilize the organization to execute.

What You’ll Do  

• Own and evolve ROLLER’s GTM strategy, operating model, and organizational structure.
• Drive major cross-functional growth initiatives including outbound scale, integrated marketing campaigns, and new geography and vertical expansion.
• Serve as a core business partner to Finance, aligning GTM strategy with financial planning, budgets, and ROI.
• Own sales forecasting, pipeline inspection, scenario modeling, and forecast accuracy.
• Design and optimize sales territories, coverage models, and capacity planning.
• Lead sales compensation and incentive plan design.
• Lead annual and long-range GTM planning including headcount, ROI, and market prioritization.
• Build executive dashboards, KPIs, board materials, and QBR insights.
• Partner with IT to scale Salesforce and GTM systems.
• Drive operational efficiency, automation, and GTM operating cadence.

What We’re Looking For

• 10–12+ years of experience in Revenue Strategy, RevOps, Strategy & Operations, FP&A, or GTM leadership roles, including prior experience in Strategy Consulting and/or Investment Banking.
• Proven ownership of cross-functional GTM initiatives with measurable growth impact.
• Deep experience in sales forecasting, territory design, compensation planning, and GTM org design.
• Strong partnership experience with Finance and CFO organizations.
• Exceptional analytical, modeling, and executive communication skills.
• Strong systems orientation with hands-on Salesforce and BI experience.
• Experience leading high-performing, globally distributed teams.
  
  

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals.
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Chief Revenue (CRO)
   You will get to meet with our CRO to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

The Senior Marketing Strategy & Operations Manager at ROLLER will play a pivotal role in driving operational excellence across the marketing organization. This person will partner closely with marketing and revenue leadership to design and implement the systems, data structures, and processes that power data-driven decision-making and scalable growth. You’ll own and optimize the marketing tech stack, ensure seamless lead management and attribution, and build clear, actionable reporting frameworks that drive alignment across marketing, sales, and finance. Beyond analytics and process, you’ll help manage team workflows, calendars, and quarterly business reviews—identifying opportunities to streamline and innovate, including leveraging AI to enhance efficiency and insight.

What You'll Do

• Partner with marketing leadership to define operational priorities that align with broader GTM and business goals.
• Work with the Business Systems Team to manage and optimize the marketing tech stack, documenting processes and system flows to ensure consistency and scalability.
• Implement, optimize, and maintain lead lifecycle processes, including scoring, routing, and multi-touch campaign attribution.
• Work closely with Sales & Revenue Operations to align on full funnel reporting and pipeline contribution in order to help identify business risks and investment opportunities. 
• Build standardized dashboards and reporting frameworks to monitor, measure, and analyze marketing performance down to a channel level to deliver actionable insights to head of marketing and marketing leads to help us meet ambitious growth targets.
• Work with finance to reconcile and track against marketing budget and forecasting.
• Help manage the full marketing team calendar and the status of key projects.
• Assist with marketing QBRs and SLT level reporting and presentations.
• Identify and implement process improvements to help the team move faster without sacrificing accuracy or quality, including implementing AI into existing flows across our stack as well as building out new processes from scratch.

About You

• You’re a strategic thinker who thrives at the intersection of marketing, systems, and analytics — passionate about building scalable processes that enable smarter, faster decision-making.
• Based in the San Francisco Bay Area or Austin, Texas, with flexibility for hybrid work.
• You have deep experience in marketing operations or revenue operations, ideally within a high-growth SaaS environment.
• You’re skilled in partnering with marketing, sales, and revenue leadership to align operational priorities with broader GTM and business goals.
• You have hands-on experience managing and optimizing marketing tech stacks, and are comfortable mapping and documenting complex system flows for consistency and scalability.
• You’re proficient in lead lifecycle management, including lead scoring, routing, and multi-touch attribution.
• You’re data-driven, with proven experience building dashboards and reporting frameworks that translate metrics into actionable insights and growth opportunities.
• You’re comfortable collaborating cross-functionally — particularly with Finance to manage budgets and forecasts, and Revenue Operations to ensure full-funnel visibility.
• You have exceptional organizational skills and enjoy keeping teams aligned through calendars, project tracking, and QBR preparation.
• You’re a natural optimizer — continuously identifying opportunities to improve processes, automate workflows, and leverage AI to enhance efficiency and accuracy.
• You’re detail-oriented but also pragmatic, able to balance precision with agility in a fast-paced, dynamic environment.

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Free medical insurance for the employee.
• 401(K) Plan with a 100% match on contributions up to 5%.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Highly flexible work environment with an All Access pass to WeWork depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Hiring Manager
   You will get to meet with our VP of Marketing to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Marketing Assessment Presentation
   The presentation will diagnose marketing challenges, outline a 90-day improvement plan, propose an AI-driven tech stack, and design an executive dashboard.
5. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
   
   

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We’re on the lookout for an enthusiastic and tech-savvy IT Officer to join us at our London office (with flexibility to work from home 1 day a week). In this hands-on role, you’ll play a vital part in supporting our fast-growing team and the technology that powers ROLLER’s global operations.

As the first line of IT support, you’ll ensure our internal systems run smoothly, secure our tech infrastructure, and enable teams across the business, from Engineering, Product, Finance, and Sales, to thrive. You’ll gain exposure to AWS Azure DevOps, and a wide range of SaaS tools, working closely with experienced engineers who have built a world-class platform. If you’re someone who loves solving problems, improving processes, and enabling others through tech, this role is for you!

This is a hybrid role, requiring 4 in-office days at our Shoreditch office to support our growing London-based team.

What You'll Do

• Act as the first point of contact for employees needing ICT support in the region
• Respond to and resolve (or escalate) service desk tickets in a timely and efficient manner
• Maintain and enhance a preventative maintenance schedule to reduce downtime
• Build and update a comprehensive knowledge base to reduce repeat issues and empower self-service
• Troubleshoot and assist with any technical issues related to hardware, software, or infrastructure
• Procure, configure, and deploy new hardware and software for new hires
• Manage the IT asset register to track hardware and software accurately
• Set up and manage software subscriptions, usage tracking, and analytics
• Identify opportunities for system improvements and lead small-scale implementation projects
• Perform other tasks as directed to support business and tech operations

About You

• 2+ years of experience in a similar IT support role within a high-growth environment
• You’re passionate about technology and thrive in a fast-paced environment
• Strong troubleshooting and analytical skills with a logical approach to solving problems
• Hands on experience with Microsoft Azure/Entra and Google Workspace administration
• Familiarity with Atlassian tools (e.g. Jira, Confluence)
• Exposure to security tools such as Crowdstrike
• Solid understanding of networking, mobile device management (MDM), and IT infrastructure
• Working knowledge of ITIL or other IT support frameworks
• Excellent communication skills, both verbal & written, with the ability to explain technical issues to non-technical stakeholders
• Self motivated, dependable, and comfortable working both independently and as part of a team
• Comfortable working 4 days on-site in our London Office, with flexibility for occasional after-hours support

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Employee-only Private Medical and Dental Insurance.
• Company Pension with The People's Pension.
• Life Insurance – Group Life Cover from day one.
• Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our IT Manager
   You'll get to meet with the IT Manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are looking for a hands-on GTM Systems Leader to own, scale, and optimize our go-to-market technology ecosystem. This role will be responsible for driving the strategy, architecture, and day-to-day execution across Salesforce, HubSpot, integrations, data, and GTM processes.

This is a builder role — ideal for someone who enjoys rolling up their sleeves, partnering deeply with Sales, Marketing, Revenue Operations, and Customer Success, and translating business needs into scalable, well-governed systems.

What You'll Do

GTM Systems Ownership

• Own and operate the end-to-end GTM systems stack, with primary responsibility for Salesforce and HubSpot
• Define the GTM systems roadmap in partnership with Sales, Marketing, partnerships team, and RevOps
• Balance short-term execution with long-term scalability and system health

Hands-On Configuration & Delivery

• Configure and customize Salesforce and HubSpot (objects, workflows, automations, reports, dashboards)
• Implement and maintain integrations across GTM, finance, and data platforms
• Troubleshoot issues, optimize performance, and continuously improve system usability

Integrations & Data

• Design and manage integrations using middleware or APIs to ensure reliable data flow
  Partner with data teams to ensure clean, trusted GTM data for reporting and analytics
• Define data models, ownership, and governance for GTM systems
• Enable accurate pipeline, revenue, and funnel reporting
  
  

Process & Enablement

• Partner with Sales, Marketing, partnerships team, and RevOps to design efficient, scalable GTM processes
• Identify opportunities to reduce manual work through automation
• Create documentation, training materials, and enablement for end users
• Act as a trusted advisor on best practices and system usage
  
  

Leadership & Collaboration

• Serve as the primary GTM systems partner for business stakeholders
• Translate business goals into system strategy and execution plans
• Prioritize work based on business impact and capacity
• Influence without authority and bring clarity in ambiguous environments
  
  

About You

• 7+ years of experience in GTM Systems, RevOps, BizOps, or Business Applications
• Deep hands-on experience with Salesforce (admin/configuration required)
• Strong experience with HubSpot (marketing automation, CRM, integrations)
• Proven experience building and supporting integrations (APIs, middleware, ETL tools)
• Strong understanding of GTM data models (leads, contacts, accounts, opportunities, pipeline, ARR)
• Experience partnering with Sales, Marketing, partnerships, and Finance teams
  
  

Nice to Have

• Salesforce certifications (Admin, Advanced Admin, Sales Cloud, etc.)
• Experience with CPQ, billing, or subscription models
• Familiarity with data warehouses and BI tools
• Experience scaling systems in high-growth or SaaS environments
  
  

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Hiring Manager
   You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We’re on the lookout for a Sales Development Representative (SDR) who has an interest in working inbound leads to help grow our sales pipeline. Reporting to the Director of Business Development, you’ll be the front-line connection with prospects, mastering the sales process and qualification and setting our Account Executives up for success. This role is a hybrid (in-office/remote) position that involves researching, initiating and maintaining relationships, and capitalizing on every opportunity to foster growth. 

What You'll Do

• Manage and qualify all inbound leads from marketing channels, responding promptly to ensure a smooth intake process and seamless handoff to the sales team.
• Promptly engage with inbound inquiries to ensure a smooth and efficient intake process for potential ROLLER customers.
• As the first point of contact for potential customers, create a positive, professional, and lasting first impression that reflects ROLLER’s commitment to exceptional service.
• Generate new business leads through inbound opportunities via calls and emails.

About You

• You are based in Austin, and excel in a hybrid work environment, balancing in-office collaboration and remote productivity.
• While 1-2 years of SDR experience in the B2B SaaS industry is a plus, we welcome candidates who show potential, drive, and a passion for sales even if they are new to the role.
• A proven track record of meeting or exceeding quotas, with a solid grasp of qualification frameworks like MEDDICC or BANT. Experience with Salesforce, HubSpot, or similar CRM platforms is a big plus, as is proven success running outbound sales strategies.
• Exceptional communication and interpersonal skills are second nature to you—you know how to build strong relationships and communicate clearly with both clients and team members.
  
  

Your Qualities

• Hard-Working & Resilient: You embrace challenges and persist through setbacks, seeing every obstacle as a chance to grow and improve.
• Creative & Intelligent: You approach problems with a fresh perspective, constantly bringing innovative ideas to the table and solving complex issues with ease.
• Adaptable: You thrive in fast-paced environments, easily shifting gears when priorities change.
• Coachable: You’re hungry to learn and grow, receptive to feedback, and quick to implement new strategies to elevate your performance.
• Positive & Collaborative Attitude: You bring energy and enthusiasm to your work. When things get tough, you maintain a positive attitude and roll with the punches.

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Paid time off (PTO), sick days, and local paid Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• 401(k) plan with 5% employer matching.
• Free gym access, weekly Wednesday team lunches, Friday happy hours, and monthly pub lunches to stay connected and have fun.
• Celebrate together at our mid-year and end-of-year parties!
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are looking for an experienced sales professional to join our growing team as we move deeper into the mid to enterprise market. In this role, you'll work inbound leads and generate your own outbound, net-new pipeline with your BDR partner. You will research prospective customers, identify upsell opportunities and create outreach strategies. As a champion problem-solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. AEs are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners. This is a terrific opportunity to accelerate your sales career with a high-growth software company with untapped potential.

What You'll Do

• Serve as the primary driving force in the company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota
• Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow
• Uncover customer needs and goals to match customer requirements to ROLLER solutions
• Understand, position, and clearly articulate the value and benefits of ROLLER solutions to all levels within customer organizations
• Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in-person.
• Qualify, build, and manage a sales pipeline through the development of qualified leads and proactive outbound prospecting
• Draft customer proposals, demonstrate sound decision-making abilities, and negotiate client pricing requirements and concessions 
• Serve as the lead and primary point of contact for aligning internal ROLLER teams and resources with key customer and prospect stakeholders
• Develop short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory
• Forecast monthly and quarterly sales activity and revenue achievement

About You

• You have a Bachelor’s degree in Communications, Marketing/Sales, Business, or related fields.
• You are based in Austin, Texas and are open to a hybrid working environment.
• You bring at least 5-7 years of experience in closing sales functions - SaaS being highly desirable.
• Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success.
• You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements - correlating them with potential business value.
• You are technologically savvy with an ability to learn and demonstrate new technology fast.

Perks!

• Attractive compensation package and benefits.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Paid time off (PTO), sick days, and paid US holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals 
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Free Medical Insurance.
• 401(k) Plan with a 100% match on contributions up to 5%.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

As an Enterprise Account Executive, you will be pivotal in expanding our reach into the enterprise market. You'll leverage your extensive experience in SaaS sales to engage with high-value prospects, understanding their business needs and offering tailored solutions that align to them.

This role is a hybrid (in-office/remote) opportunity that involves a high level of strategic input, as well as working collaboratively with internal teams to ensure a seamless customer journey from initial contact to deal closure and beyond.

What You'll Do

• Develop and execute strategic plans to acquire new enterprise-level customers while nurturing existing relationships to identify upselling opportunities.
• Know our market and be a trusted advisor to prospects' senior leadership.
• Conduct in-depth discovery sessions to fully understand the strategic needs of prospects and deliver compelling presentations that demonstrate the ROI of ROLLER's solutions for their business needs. 
• Manage the entire sales cycle, from lead generation to close, ensuring you meet or exceed your quarterly and annual sales targets.
• Collaborate with cross-functional teams to formulate and implement effective sales strategies and customer success initiatives.
• Maintain accurate and timely customer, pipeline, and forecast data.
  
  

About You

• You are based in Austin, Texas.
• You thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• You have a Bachelor’s degree in Business, Marketing, Sales, or a related field.
• You bring a minimum of 7-10 years of SaaS sales experience, ideally within a similar industry.
• Your track record of consistently exceeding sales quotas speaks to your strong sales acumen and commitment to results.
• As a strategic thinker, you are adept at understanding customer needs and aligning them with product offerings to maximize customer satisfaction and revenue growth.
• Excellent communication and interpersonal skills enable you to thrive in a collaborative team environment.
• You are willing to travel as needed and are proficient with CRM tools like Salesforce, Gong, Microsoft Office, and Google Suite.
• Drive, grit, and being a team player are integral to your success.
  
  

Additional Skills

• Thrive in a fast-paced environment with the ability to prioritize and multitask effectively.
• Demonstrates resourcefulness, creativity, and strategic thinking in troubleshooting problems.
• Capable of working in dynamic environments where requirements are not always clearly defined, and priorities can change frequently.
• Self-motivated and self-directed; quick to learn and adapt to new processes.
• Excellent attention to detail, ensuring precise documentation and follow-through.
• Strong English communication and documentation skills.
• Comfortable supporting and collaborating with global customers across multiple time zones.
  
  

Perks!

• Attractive compensation package and benefits.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and 13 paid US holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Free Medical Insurance.
• 401(k) Plan with a 100% match on contributions up to 5%.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We’re on the lookout for a Business Development Representative (BDR) who is fluent in German and has an interest in working both inbound and outbound leads to help grow our sales pipeline. Reporting to the Director of Business Development, you’ll be the front-line connection with prospects, mastering the sales process and qualification and setting our Account Executives up for success. This role is a hybrid (in-office/remote) position that involves researching, initiating and maintaining relationships, and capitalizing on every opportunity to foster growth. 

What You'll Do

• Inbound and Outbound Prospecting:
  - Swiftly respond to inbound inquiries, reducing initial response time
  - Generate new business leads through outbound opportunities via calls and emails
• Lead Qualification:
  -  Qualify inbound and outbound leads through effective discovery calls
  -  Understand prospect needs and pain points, articulating our product's value proposition
• Pipeline Generation:
  - Drive urgency to progress prospects through the sales funnel
  - Collaborate with the sales team to meet company goals and targets
• Relationship Building and Event Representation:
  - Initiate meetings between prospects and Account Executives
  - Drive engagement and seize new business opportunities from events

About You

• You are based in London, and excel in a hybrid work environment, balancing in-office collaboration and remote productivity.
• You are fluent in both German and English.
• While 1-2 years of BDR experience in the B2B SaaS industry is a plus, we welcome candidates who show potential, drive, and a passion for sales even if they are new to the role.
• A proven track record of meeting or exceeding quotas, with a solid grasp of qualification frameworks like MEDDICC or BANT. Experience with Salesforce, HubSpot, or similar CRM platforms is a big plus, as is proven success running outbound sales strategies.
• Exceptional communication and interpersonal skills are second nature to you—you know how to build strong relationships and communicate clearly with both clients and team members.

Your Qualities

• Hard-Working & Resilient: You embrace challenges and persist through setbacks, seeing every obstacle as a chance to grow and improve.
• Creative & Intelligent: You approach problems with a fresh perspective, constantly bringing innovative ideas to the table and solving complex issues with ease.
• Adaptable: You thrive in fast-paced environments, easily shifting gears when priorities change.
• Coachable: You’re hungry to learn and grow, receptive to feedback, and quick to implement new strategies to elevate your performance.
• Positive & Collaborative Attitude: You bring energy and enthusiasm to your work. When things get tough, you maintain a positive attitude and roll with the punches.

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• We offer visa sponsorship support for qualified candidates, where required. 
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goal
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Employee-only Private Medical and Dental Insurance.
• Company Pension with The People's Pension.
• Life Insurance – Group Life Cover from day one.
• Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We’re on the lookout for a Business Development Representative (BDR) who is fluent in French and has an interest in working both inbound and outbound leads to help grow our sales pipeline. Reporting to the Director of Business Development, you’ll be the front-line connection with prospects, mastering the sales process and qualification and setting our Account Executives up for success. This role is a hybrid (in-office/remote) position that involves researching, initiating and maintaining relationships, and capitalizing on every opportunity to foster growth. 

What You'll Do

Inbound and Outbound Prospecting:

• Swiftly respond to inbound inquiries, reducing initial response time
• Generate new business leads through outbound opportunities via calls and emails

Lead Qualification:

• Qualify inbound and outbound leads through effective discovery calls
• Understand prospect needs and pain points, articulating our product's value proposition

Pipeline Generation:

• Drive urgency to progress prospects through the sales funnel
• Collaborate with the sales team to meet company goals and targets

Relationship Building and Event Representation:

• Initiate meetings between prospects and Account Executives
• Drive engagement and seize new business opportunities from events

About You

• You are based in London, and excel in a hybrid work environment, balancing in-office collaboration and remote productivity.
• You are fluent in both French and English.
• While 1-2 years of BDR experience in the B2B SaaS industry is a plus, we welcome candidates who show potential, drive, and a passion for sales even if they are new to the role.
• A proven track record of meeting or exceeding quotas, with a solid grasp of qualification frameworks like MEDDICC or BANT. Experience with Salesforce, HubSpot, or similar CRM platforms is a big plus, as is proven success running outbound sales strategies.
• Exceptional communication and interpersonal skills are second nature to you—you know how to build strong relationships and communicate clearly with both clients and team members.

Perks!

• Attractive compensation package.
• We offer visa sponsorship support for qualified candidates, where required. 
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Employee-only Private Medical and Dental Insurance.
• Company Pension with The People's Pension.
• Life Insurance – Group Life Cover from day one.
• Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are looking for an experienced sales professional to join our growing team as we move deeper into the mid to enterprise market. In this role, you'll work inbound leads and generate your own outbound, net-new pipeline with your BDR partner. You will research prospective customers, identify upsell opportunities and create outreach strategies. As a champion problem-solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. AEs are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners. This is a terrific opportunity to accelerate your sales career with a high-growth software company with untapped potential.

What You'll Do

• Serve as the primary driving force in the company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota.
• Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow.
• Uncover customer needs and goals to match customer requirements to ROLLER solutions.
• Understand, position, and clearly articulate the value and benefits of ROLLER solutions to all levels within customer organizations.
• Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in-person.
• Qualify, build, and manage a sales pipeline through the development of qualified leads and proactive outbound prospecting.
• Draft customer proposals, demonstrate sound decision-making abilities, and negotiate client pricing requirements and concessions.
• Serve as the lead and primary point of contact for aligning internal ROLLER teams and resources with key customer and prospect stakeholders.
• Develop short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory.
• Forecast monthly and quarterly sales activity and revenue achievement.
  
  

What You Bring

• You have a Bachelor’s degree in Communications, Marketing/Sales, Business, or related fields.
• You are based in London, and are open to a hybrid working environment.
• You are fluent in both German and English.
• You bring at least 5-7 years of experience in closing sales functions - SaaS being highly desirable.
• Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success.
• You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements - correlating them with potential business value.
• You are technologically savvy with an ability to learn and demonstrate new technology fast.
  
  

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Not Toy Problems - This role suits engineers who enjoy problems shaped by the real world.  You’ll work on high-impact capabilities. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue!

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

As a vital member of our Product & Tech Team, you will utilise your expertise to work within our ecosystem of applications, services and infrastructure using a combination of C#, Angular, Typescript, T-SQL and harness the multitude of services offered by AWS including Lambda, API Gateway, DynamoDB, S3, SES and SQS.

You’ll work with an AI-augmented engineering environment, leveraging agentic workflows, LLM-powered tools, and automation to accelerate development and expand product capabilities. We place a strong emphasis on deep technical understanding and ownership. You’re expected to understand, validate and take responsibility for what AI produces. In this role, you’ll also design and build AI-powered features and systems that deliver smarter, more adaptive user experiences.

Like all Engineering roles at ROLLER, this position follows a hybrid work model - 3 days per week in our office located in the Sydney CBD, with flexibility to work remotely for the remainder of the week. Many of our Engineers also choose to spend additional time in the office to collaborate and connect with the team in person.

What You'll Do

You will build elegant solutions with code to solve problems and contribute directly to the success of our customers by:

• Designing, building and maintaining secure, scalable, production-grade software across the stack.
• Leading integration-heavy initiatives (APIs, third party providers, complex workflows), including defining contracts, handling edge cases, and building robust failure models.
• Owning technical quality end-to-end: testing strategy, observability, performance, reliability, rollout safety, and incident response for your areas.
• Driving pragmatic engineering execution: breaking down ambiguous problems into incremental deliverables with a bias toward shipping and learning.
• Promoting quality through software craftsmanship, agile best practices, and continuous delivery/deployment techniques.
• You have hands-on experience using AI in coding/programming to drive greater impact.

About You

• Strong experience building and shipping full-stack software in a modern SaaS environment.
• Experience with C# .NET (web APIs) and designing/consuming APIs in distributed systems.
• Hands-on experience using AI tools in software development.
• Exposure to integration work: third-party systems, payments-like workflows, compliance/regulatory domains, or similarly complex ecosystems.
• Solid front-end fundamentals (Angular/TypeScript experience).
• Comfortable with SQL and data modelling.
• Strong engineering craft: clean design, testing, debugging, security mindset, and reliability.
• Curious, collaborative, and comfortable working with teammates distributed across time zones.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we’ve hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You’ll Enjoy This Role!

🎯 Own the Full Deal And Outcome - You’ll run discovery, deliver demos, manage objections, negotiate pricing, and close deals end-to-end. This is a true closing role - not just qualification or handoff.

💻 A Product The Sells on Value, Not Hype - ROLLER is a category-leading platform in a complex, operationally critical space. Customers feel the impact immediately - on revenue, efficiency, and guest experience. That makes conversations deeper, more consultative, and far more satisfying than feature-led selling.

🎡 Fun Industry With Real-World Energy - We power go-kart tracks, trampoline parks, waterparks and other attractions around the world. Our customers are passionate operators creating memorable experiences, and you’ll see ROLLER in action firsthand. Site visits aren’t sterile office tours - they’re energetic, hands-on and genuinely a blast!

🏆 A Sales Org Reps Actually Rate Highly - ROLLER is ranked in the top 5% of companies on RepVue, based on feedback from real sales professionals. That reflects strong leadership, fair quotas, clear processes, and an environment where early-career sellers are supported to learn and grow. Don’t take our word for it - check out our RepVue page and see what reps say about working here.

Why You Want To Work With Us!

🩷 Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

As an SMB Account Executive, you will play a key role in driving new customer acquisition across small and growing operators within the leisure and attractions industry.

You’ll work inbound demand while partnering closely with a BDR to generate additional outbound pipeline. This is a high-velocity, full-cycle closing role focused on strong qualification, disciplined execution, and consistent quota attainment.

You’ll engage directly with business owners and operational leaders, uncover their pain points, and position ROLLER as a practical, revenue-driving solution for their business.

This role is based in Austin and follows a hybrid work model (3 days per week in office).

What You’ll Do

• Manage the full sales cycle from inbound lead engagement and outbound prospecting through to close and expansion.
• Develop and execute territory and account plans to drive consistent pipeline generation and quota attainment.
• Conduct structured discovery to understand operational workflows, revenue drivers, and customer pain points.
• Translate customer objectives into measurable business outcomes, positioning ROLLER’s platform as a lever for revenue growth and operational efficiency.
• Deliver tailored product demonstrations and ROI-driven business cases to operational and mid-level decision makers.
• Partner closely with your BDR to generate net-new pipeline while maintaining high conversion rates on inbound opportunities.
• Collaborate cross-functionally with Sales Engineering, Implementation, and Customer Success to ensure smooth deal execution and onboarding.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.

About You

• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• 3-5+ years of experience in B2B SaaS sales, ideally within mid-market or growth-focused environments.
• Proven track record of consistency exceeding quota in a full-cycle closing role.
• Experience managing multi-stakeholder deals with moderate complexity and procurement involvement.
• Strong discovery and consultative selling skills, with the ability to connect product capabilities to measurable business outcomes.
• Comfortable balancing inbound velocity with proactive outbound pipeline generation.
• Highly disciplined in pipeline management, forecasting, and territory planning.
• Confident communicator who can engage both operational leaders and business decision-makers.
• Proficient in CRM and sales tools such as Salesforce and Avoma.
• Willing and able to travel as needed for onsite customer visits and industry events.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

🔋 ROLLER Recharge days to celebrate and recharge once we’ve hit our goals.

🎉 Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!

💙 Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER 

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why This Role Matters

We are looking for an Experiences Manager to curate joyful, consistent, and high-quality in-person experiences across our London Hub.

This role sits within the People and Culture team and plays a key part in bringing ROLLER’s culture to life through workplace experience, onboarding, and community-building moments. 

This is not a traditional office manager role. It blends hands-on workplace operations at our Regional HQ with system-led, remote management of Non-HQ offices, alongside regional onboarding, cultural programming, and people experience. The role shapes how our team feels when they walk through the door – regardless of location.

You will take full ownership of the London office environment, ensuring it is welcoming, energising, and set up for people to do their best work. 

You will lead the first-week onboarding journey for new hires in EMEA, working closely with People and IT to ensure every new team member begins their ROLLER journey with clarity, confidence, and a sense of belonging. You will also plan and deliver cultural events and diversity and belonging initiatives, including mid-year and end-of-year celebrations, as well as a regular cadence of diversity, equity, inclusion and belonging moments throughout the year. 

As part of the People and Culture team, you will collaborate closely with IT, Finance, and other regional Experiences Managers to execute a globally consistent workplace experience, while sharing local insights and cultural nuances back into the broader model. 

This role is based in London and requires in-office attendance five days per week. It is ideal for someone who enjoys hands-on work, takes pride in reliable execution, and cares deeply about creating environments where people feel connected to each other and to ROLLER. 

What You'll Do 

Create Joyful In-Office Experiences 

• Run the daily London office environment to a high standard, ensuring the space is functional, welcoming, and reflective of ROLLER’s culture and values. 
• Design and deliver intentional moments that uplift the in-office experience, from weekly rituals to seasonal activities and team gatherings. 

Lead Regional Onboarding 

• Own the first-week onboarding experience for new hires across the region. 
• Partner with People and IT on hardware delivery, workspace setup, scheduling, and access to ensure a seamless first day. 
• Design welcome moments that help new team members feel connected, prepared, and grounded in ROLLER’s culture.

Deliver Regional Cultural Events 

• Plan and execute cultural and community-building events, including mid-year and end-of-year celebrations and diversity and belonging initiatives. 
• Partner with People and Culture to align events with company-wide programs and priorities. 
• Manage event budgets and coordinate with Finance and vendors to deliver high-quality, well-run experiences. 

Drive Workplace Operations 

• Own vendors, supplies, catering, space management, and day-to-day operational requirements for London. 
• Coordinate facilities needs, maintenance, and service providers to ensure a polished and reliable workplace experience across all offices. 
• Ensure workplace policies and safety requirements are clearly communicated and upheld. 

Support Global Experience Standards 

• Execute global workplace experience standards consistently within your region. 
• Collaborate with other regional Experiences Managers to maintain alignment and parity across offices. 
• Share local insights and cultural nuances to help improve the global experience model over time. 

Partner Cross-Functionally 

• Work closely with IT on equipment logistics, office technology, and hybrid meeting support.
• Partner with People and Culture on onboarding improvements, engagement initiatives, and employee experience programs. 
• Act as the regional point of contact for office and experience-related needs, ensuring proactive communication and problem-solving. 

About You 

• You bring experience in workplace operations, employee experience, hospitality, event management, or similar roles that blend operational execution with people-focused impact. 
• You take pride in creating welcoming environments and memorable moments that help people feel included, energised, and supported. 
• You have strong operational judgment and thrive in roles that require coordination across logistics, vendors, budgets, and multiple stakeholders. 
• You are proactive, organised, and comfortable managing several responsibilities without losing attention to detail. 
• You are motivated by helping others and naturally bring warmth, clarity, and care into your interactions. 
• You are confident working with technology and comfortable partnering with IT on hardware and onsite systems. 
• You are comfortable executing within established frameworks and global standards, and enjoy collaborating with peers to maintain consistency across locations. 
• You can manage both hands-on work at a primary office and system-led, remote support for additional offices. 
• You enjoy building structure, systems, and repeatable processes that improve team operations over time.
• You thrive in environments where you can take ownership of execution, solve problems, and continuously improve the experience of those around you.
• Experience in a SaaS or high-growth environment is helpful but not required. 

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays.
• ROLLER Recharge Days to celebrate and recharge once we've hit our goals.
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Employee-only Private Medical and Dental Insurance.
• Company Pension with The People's Pension.
• Life Insurance – Group Life Cover from day one.
• Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 You'll have real ownership from day one - This isn’t a role where you’re just triaging tickets or following rigid processes. You’ll be trusted to identify problems, improve how we work, and help shape the future of security at ROLLER.

🤝 You'll work across a broad range of security domains - From cloud security and endpoint protection through IAM, DLP, and automation. It’s a great role for someone who enjoys variety and wants to keep building breadth as well as depth.

🌎 You'll get hands on with strong tooling - Including platforms like Wiz and Crowdstrike, with the freedom to push beyond out of the box usage and improve how those tools support the business.

✨ You'll have space to build and automate - We’re genuinely enthusiastic about AI automation, and we want someone who’s excited to use scripting, tooling, and creative problem-solving to make security workflows smarter and more scalable.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue!

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

Security at ROLLER is entering a critical phase of growth! As we scale globally, handle payments, and manage sensitive customer data, the need for strong, scalable security engineering becomes increasingly important. This role is the first dedicated step toward building that capability, allowing us to move beyond reactive security and invest in proactive, engineering-led improvements.

This hire will play a key role in strengthening how we detect, respond to, and prevent security threats across our cloud infrastructure, endpoints, and applications. You’ll help improve how we prioritise and manage risk, reduce noise in alerting, and introduce smarter, more automated ways of working.

Just as importantly, you’ll help shape how security integrates into the broader business, partnering with engineering, IT, and product teams to embed security into how we build and operate, without slowing the business down.

What You'll Do

Core Security Operations

• Monitor, triage, and respond to alerts across Wiz (cloud security) and CrowdStrike (EDR), improving signal-to-noise and detection quality over time
• Investigate anomalies across cloud and endpoint environments, identifying root causes and driving resolution
• Support IT with identity and access management (IAM), authentication setup, and endpoint security (including MDM)
• Continuously improve how we detect, prioritise, and respond to security events

Security Projects & Initiatives

• Design and implement improvements across ROLLER’s security controls, tooling, and workflows
• Drive data classification and data loss prevention (DLP) initiatives
• Build automation for security alerting and response workflows using scripting, AI, and tooling
• Develop lightweight tools, scripts, or detections to improve visibility and reduce manual effort
• Identify quick wins for risk reduction while contributing to longer-term security improvements

Collaboration & Cross-functional Work

• Partner with SRE on cloud security and infrastructure improvements
• Work closely with IT on endpoint, identity security and operational security
• Support secure development practices by collaborating with Engineering teams where needed
• Contribute to compliance-related security requirements (without owning compliance)
• Communicate clearly with technical and non-technical stakeholders across the business

About You

• 3+ years of hands-on experience in a Security Engineer, Security Analyst, or similar role
• Strong expertise in at least one domain (cloud security preferred), with working knowledge across others — you’re a generalist, not a specialist
• Experience with AWS or GCP and securing cloud-based systems in a SaaS environment
• Comfortable working across areas like cloud, endpoint, IAM, vulnerability management, or DLP
• Enjoy being on the tools — investigating alerts, responding to incidents, and improving detection and response
• Able to script or build lightweight tooling (e.g. Python, Bash) to automate and improve workflows
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• Strong collaborator who can work effectively with engineering, SRE, and IT, and communicate clearly with non-technical stakeholders
• Familiar with frameworks like NIST or SOC 2, but not looking for a compliance-heavy role
• Curious, proactive, and comfortable with ambiguity — you pick things up and run with them

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🌴 ROLLER Recharge days to celebrate and recharge once we've hit our goals

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Noy Toy Problems - This role suits engineers who enjoy problems shaped by the real world.  You’ll work on high-impact capabilities. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want to Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn't happy by accident. Customer obsession isn't a value on a wall here, it's embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

As a Platform Tech Lead at ROLLER, you will play a key role in guiding engineers within our Platform squad, partnering closely with the Product Manager and Designer as part of the Product Trio to deliver high-quality, scalable platform capabilities that enable engineers across the company.

In this role, you will combine strong technical leadership with hands-on engineering, contributing directly to the codebase while helping shape the technical direction of the platform. The Platform team focuses on building the foundations that empower product teams, improve developer velocity, and unlock impact across the entire engineering organisation. This includes driving modern engineering practices and exploring opportunities to leverage AI and automation to enhance how we build and operate software.

You’ll support and mentor engineers on your team, fostering strong engineering practices while ensuring we deliver reliable, scalable systems. This role is ideal for an experienced engineer who enjoys solving complex technical problems, enabling other engineers to move faster, and raising the bar for engineering excellence.

Like all engineering roles at ROLLER, this position follows a hybrid work model: 3 days per week in our office located South Melbourne office, with the flexibility to work remotely for the remainder of the week. Many of our engineers also choose to spend additional time in the office to collaborate and connect with the team in person.

What You'll Do

• Lead and Coach: Provide day-to-day leadership, mentorship, and technical guidance to the engineers in your squad, ensuring they grow and succeed in their roles.
• Own Squad Delivery: Collaborate within the Trio to prioritise work, manage technical scope, and ensure timely, high-quality delivery of product outcomes.
• Be Hands-On: Actively contribute to the codebase, designing, building, reviewing, and deploying features, primarily using C#, T-SQL/SQL Server, and AWS.
• Champion Engineering Excellence: Promote engineering best practices, including test-driven development, CI/CD, and system observability.
• Foster Collaboration: Work closely with cross-functional teams, including Design, Product, and other squads, to deliver customer-focused solutions.

About You

• 5+ years of experience as a software engineer, including time spent in a leadership or mentorship capacity.
• Strong experience with C# .NET / Web API, SQL Server, and T-SQL optimisation.
• Solid understanding of modern software architecture and designing for scalability and high availability.
• Confident working with AWS services such as Lambda, API Gateway, DynamoDB, S3, and SQS.
• Comfortable managing CI/CD pipelines and promoting DevOps culture and practices.
• Experienced in leading or coaching a team in an agile environment, ideally within a Trio setup.
• You are people-focused: skilled at building rapport, giving feedback, and growing others through coaching and support.
• Passionate about quality, security, and performance in software systems.
• A clear communicator who thrives on collaboration and transparency.
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You value continuous learning and actively encourage knowledge sharing within your team.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we’ve hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Real Scale, Real Momentum - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. Decisions you make as a PM show up in real venues, with real staff, serving real guests.

🎯 True Product Ownership - PMs at ROLLER own problems end-to-end. That means discovery, delivery, adoption, and commercial impact. Shipping isn't the finish line. You're accountable for whether customers actually use what you build and whether it moves the business.

🗣️ Customers, Not Proxies - You won’t be insulated from customers by layers of process. You’ll talk directly with operators, visit venues, validate ideas in-market, and learn from real usage. This is product management with dirt on your shoes and data in your hands.

🧠 Seat at the Table - PMs work closely with senior leadership and are expected to have a point of view. You’ll regularly share your thinking, challenge assumptions, and influence direction. If you’re strong, you’ll be heard. If you’re right, you’ll move the company.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

We’re hiring a Technical Product Manager to play a critical role in scaling and standardising localisation capabilities across the ROLLER platform, ROLLER already operates across multiple European countries, and this role focuses on strengthening regional foundations while enabling continued expansion.

This role sits at the intersection of product strategy, platform extensibility, and technical execution. You’ll lead a newly formed, senior squad focused on regional readiness, covering areas such as fiscal and regulatory requirements, regional payment and integration patterns, and scalable approaches to localisation (e.g, language, configuration, and market-specific rules).

Unlike more traditional PM roles, this position requires deep technical fluency. You’ll work closely with Engineers on integration-heavy initiatives, translate complex requirements into clear technical outcomes, and QA your own work by validating APIs, data flows, and edge cases end-to-end. You’re comfortable going beyond workflows and UX to understand how the system actually works.

This role is based in London and offers a hybrid work approach, with our office located in Shoreditch, close to Liverpool Street.

What You'll Do

• Own end-to-end delivery of European market expansion initiatives: problem framing, regulatory analysis, technical scope, milestones, and measurable outcomes.
• Drive complex fiscal and regulatory integrations (e-invoicing systems, fiscal certification partners, automated cash machine integrations, multi-jurisdiction tax flows)
• Transform evolving EU regulatory requirements (Data Act, invoicing regulations) into clear technical requirements, API specifications, and compliant release plans.
• QA your own work extensively: validate fiscal API behavior, cross-border edge cases, regulatory compliance, and end-to-end localization flows before release.
• Coordinate across distributed teams and external partners (fiscal certification providers, translation services, regional legal teams) to ensure compliant market entry.
• Partner tightly with Engineering to break complex work into deliverable slices with a bias to shipping and learning.
• Manage technical debt isolation requirements (version freezing for audits, code base separation) while maintaining platform velocity.
• Coordinate with internal stakeholders and regional partners, ensuring timely delivery and smooth rollout.

About You

• Proven experience as a Product Manager in a technical domain (platform, integrations, payments, APIs, developer tooling or similar).
• Experience supporting international expansion/localisation for a SaaS product is highly desirable.
• Comfortable going deep on API contracts, integration patterns, and technical trade-offs (you can speak the “Engineering language”).
• Exceptional autonomy: you thrive with minimal oversight, make progress through regulatory ambiguity, and can build relationships with external compliance partners.
• Strong bias toward shipping: you break complex regulatory work into testable increments and validate compliance iteratively.
• Exposure to payments, tax/fiscal compliance, or regulated product areas.
• Excellent communication and stakeholder management across distributed teams.
• Fluency in French or German is a bonus, but not required.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🏝️ 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Not Toy Problems - This role suits engineers who enjoy problems shaped by the real world. You’ll deal with jurisdictional differences, evolving regulations, and subtle edge cases where precision matters. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧩 System-Level Problems That Cut Across the Platform - You’ll work on high-impact capabilities like localisation, compliance, privacy, and regulatory requirements. These problems sit at the seams of the platform and require careful design across transactions, data, documents, and customer-facing flows. It’s work that demands system-level thinking, not just clean code.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

As a vital member of our Product & Tech Team, you will utilize your expertise to work within our ecosystem of applications, services and infrastructure using a combination of C#, T-SQL and harness the multitude of services offered by AWS including Lambda, API Gateway, DynamoDB, S3, SES and SQS.

Our team is constantly evaluating new and emerging technologies to accelerate innovation and deliver exceptional experiences to our customers.

This role is based in Melbourne and offers a hybrid work approach, with 3 days per week in our South Melbourne office.

What You'll Do

You will build elegant solutions with code to solve problems primarily focused on our APIs, Payments and Integration Services, Reporting Data Platform and contribute directly to the success of our customers by:

• Designing, building and maintaining secure, scalable software
• Enhancing the platform to empower our global customer base in delivering world-class guest experiences
• Troubleshooting and debugging production issues across services and multiple levels of the stack
• Promoting quality through software craftmanship, agile best practices and continuous delivery/deployment techniques

About You

• Proficient in software engineering practices with 3+ years of experience
• Detail oriented mindset, with a passion for continuous learning & development
• Fluent with C# .Net 6+ / Web API
• Experienced with SQL Server, modern ORMS, and optimising TSQL
• Familiar with continuous delivery and automated deployments (CI/CD)
• Proficient with AWS or other cloud platforms such as Azure or Google Cloud Platform
• Knowledgable in modern, cloud-based architecture, and skilled in enhancing their speed, scalability, security, and fault tolerance
• Deep expertise in creating solutions for transactional business solutions, payment processing, big data, or high availability and performance cloud infrastructure
• Extensive experience in designing and implementing software solutions
• A self-starter who finds practical solutions to challenging problems and enjoys simplifying complexity
• Curious and thrive on being involved, with a desire to collaborate with teammates distributed across different timezones
• Passionate about learning new technologies and encouraging others to learn and share

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

As an SMB Account Executive at ROLLER, you will play a critical role in growing our market share by acquiring and expanding relationships with small and mid-sized businesses in the leisure and attractions industry. You’ll partner with a BDR to generate pipeline, qualify leads, and drive the full sales cycle from discovery to close.

This is an opportunity to accelerate your sales career in a high-growth SaaS company. You will be responsible for consultative selling, uncovering customer needs, and delivering tailored solutions that drive value for our customers. Your success will be measured by your ability to exceed sales targets, build lasting customer relationships, and contribute to ROLLER’s expansion.

What You'll Do

• Pipeline Generation & Lead Qualification

  • Work inbound leads while also collaborating with your BDR partner to generate a net-new outbound pipeline.
  • Identify, research, and qualify prospective customers based on their business needs and potential fit.
  • Conduct high-impact discovery calls to understand customer pain points, goals, and decision-making processes.

  Consultative Sales & Deal Execution

  • Build trusted relationships with SMB customers, positioning ROLLER as a strategic partner.
  • Educate customers on the benefits of ROLLER’s solutions and how they align with their business objectives.
  • Develop and deliver compelling sales presentations and product demonstrations tailored to each prospect’s needs.
  • Own the entire sales cycle, from initial engagement to pricing negotiations and closing deals.
  • Effectively handle objections and navigate customer concerns with a problem-solving mindset.

  Revenue Growth & Expansion

  • Meet and exceed monthly, quarterly, and annual sales quotas.
  • Identify upsell and expansion opportunities to increase customer lifetime value.
  • Maintain an accurate sales forecast and pipeline using CRM tools (e.g., HubSpot, Salesforce).

  Collaboration & Continuous Improvement

  • Partner with Marketing and BDR teams to refine outreach strategies and improve lead quality.
  • Work closely with Customer Success and Implementation teams to ensure smooth onboarding and long-term success.
  • Provide customer feedback to Product and Leadership teams to enhance ROLLER’s offerings.
  • Continuously develop your sales skills and industry knowledge to refine your approach.

          Key Skills & Competencies

• • Pipeline Management & Prospecting – Proactively generate leads, qualify opportunities, and manage a high-volume sales pipeline.
  • Customer-Centric Problem-Solving – Strong ability to listen, identify challenges, and position ROLLER as the best-fit solution.
  • Strong Communication & Influence – Ability to engage and persuade stakeholders at all levels, from frontline operators to business owners.
  • Data-Driven Decision Making – Use metrics and insights to guide prospecting efforts and optimize sales performance.
  • Time Management & Prioritization – Ability to juggle multiple deals simultaneously, managing priorities effectively.
  • Adaptability & Resilience – Thrive in a fast-paced, dynamic environment, learning from feedback and continuously improving.

What You Bring

• Proven experience in B2B sales, preferably in SaaS, hospitality, or venue management industries.
• You are based in Melbourne or Sydney and open to a hybrid environment (3 days / week in office).
• Strong track record of hitting and exceeding quota in a sales-driven environment.
• Consultative sales experience, with the ability to tailor solutions based on customer needs.
• Ability to manage the full sales cycle, from prospecting to closing deals.
• Experience working with CRM tools (e.g., Salesforce, HubSpot) and other sales engagement platforms.
• Technologically savvy and comfortable learning new software.
• A self-motivated, competitive, and goal-oriented mindset.

Bonus Points

• 2+ years SaaS sales experience
• Experience selling web-based products or services
• Demonstrated ability to over-achieve quotas (top 10-15% of company) in past positions

Perks!

• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Paid time off, sick days, and paid holidays.
• 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
#LI-hybrid