GenScript is a global leader in life sciences research tools and services, providing innovative solutions in gene synthesis, protein expression, antibody development, and cutting-edge mRNA/LNP technologies. Our mRNA & LNP Services team delivers end-to-end solutions for vaccine and therapeutic development — from sequence design and IVT mRNA synthesis to LNP formulation, analytics, and QC release testing.

We are seeking a detail-oriented and technically skilled QC Technician to join our rapidly growing mRNA & LNP Service Team. In this role, you will perform analytical testing and quality control assays to ensure the integrity, purity, potency, and consistency of mRNA products and lipid nanoparticle formulations. You will work closely with R&D, Manufacturing team, QA and Project management teams  to support client projects and internal process improvements .

Responsibilities:

• Responsible for supporting communication with production manager and team, contributing to a working environment that encourages employee involvement and collaboration.
• Conduct analytical assays including but not limited to:
• RNA concentration and purity (UV spectrophotometry, fluorometry)
• RNA integrity (Agilent Bioanalyzer, gel electrophoresis)
• dsRNA contamination (ELISA, immunoblot, HPLC)
• LNP particle size and polydispersity (DLS, others)
• Encapsulation efficiency (ribogreen assay, dye exclusion)
• Endotoxin testing
• pH, osmolality, sterility (as applicable)
• Reports out-of-specification results and deviations to the manager. Assists with investigations, root cause analysis, and reports for out-of-specification results and deviations.
• Responsible for timely completion of QC report after production job is finished. Accountable for the QC report compliance with good documentation practices.
• Support process improvement initiatives within scope of responsibility.
• Monitors supply inventory and identifies any products required.
• Maintains work area, equipment, department and all storage areas in a clean, neat and orderly manner.
• Perform other duties as needed.

Requirements:

• Bachelor's degree in molecular biology, chemistry, biochemistry, pharmaceutical science or related field, master’s is preferred.
• Experience with HPLC, LC-MS, ELISA, cell culture, and flow cytometry is preferred.
• Ability to communicate efficiently verbally and in writing.
• Ability to perform in a fast-paced environment with high product throughput.
• Ability to follow detailed instructions, maintain accurate records and notes, and carry out assignments in a thorough, conscientious fashion while adhering to safe laboratory practices.

A sense of humility and an eagerness to continue to learn and contribute to a supportive team.

Benefit:

• Medical Insurance/ Vision Insurance/ Dental Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Short Term Disability Insurance
• New Child Leave
• Paid Time Off
• Paid Company Holidays per year
• Paid Sick Days (earned based on hours worked)
• Compassionate Leave
• Jury Duty Leave
• Float day
• Personal days

Perks: 

• Free colleague meals during shift
• Onsite massages Charis
• Onsite gyms

Compensation:
Salary range: $55,000 – $65,000 total compensation, including bonus, depending on experience and qualifications.

At scale, quantum computers will be integrated into classical datacenters — combining the unique strengths of CPUs, GPUs, and QPUs will help us solve the world’s hardest problems. Today, we already use IonQ quantum computers in tandem with high-performance computer (HPC) clusters in applications like quantum machine learning and image analysis. As a Senior Staff Software Engineer leading our HPC integration, you’ll help build and maintain our interfaces with SLURM and other open HPC stacks.

Responsibilities:

• Lead the design and development of our HPC software stack integrations
• Establish best practices for code development, quality assurance, documentation, and continuous integration and deployment
• Lead and participate in code reviews
• Effectively self-manage projects, priorities, deadlines, and deliverables; Identify, track and mitigate execution roadblocks and technical risks
• Mentor junior staff members; we’ll ultimately be building a team around you!
• Help minimize overhead between classical and quantum resources through efficient scheduling and parallelization

You’d be a good fit with:

• Bachelor’s degree in Computer Science, IT or equivalent practical experience -- untraditional backgrounds are welcome and encouraged!
• 13+ years experience in software engineering
• 5+ years experience of open source contributions
• 2+ years experience with Slurm or other HPC batch schedulers (LSF, PBS, GridEngine, etc.) and/or other HPC technologies
• Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes or Microk8s
• Familiarity with MPI or other multiprocessing schemes
• Experience with workflow orchestration tools (Argo Workflows, Kubeflow)
• Significant experience with system languages like C/C++ or Go, and advanced scripting in Python
• Established experience in Linux operating system, environment, and tools

You’d be a great fit with:

• 15+ years experience in software engineering
• 10+ years experience of making open source contributions  
• 5+ years in High Performance Compute cluster management
• 2+ years experience as an open source project maintainer with an active community
• Expert-level knowledge of Fortran and/or C
• Familiarity with quantum software stacks like MQSS or OpenQSE
• Familiarity with distributed computing frameworks like Ray or Dask
• Experience with GPU programming models such as CUDA (or even better: CUDA Quantum)
• Expert analysis skills in areas like statistical testing, modeling and general optimization
• Knowledge of one or more domains of computational physics (PDEs, n-body, large-dimension integration, stochastic systems, ...)
• Familiarity with common machine learning frameworks like PyTorch or TensorFlow
• Exposure to quantum physics and/or quantum information science

Location: This is a hybrid role based at our headquarters in College Park, MD or at our Bothell, Washington facility.
Travel: 10%
Job ID: 1135

The approximate base salary range for this position is $187,358- $245,300. The total compensation package includes base, bonus, and equity.

Build the Future with Us —EquipmentShare is Hiring a Tool Trailer - Inside Sales

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring fore a Tool Trailer - Inside Sales role at our facility in Port Washington, WI, and we’re looking for someone who’s ready to grow with us, bring energy, and drive to their work.

Schedule: Varies dependent on Job site requirements. Overtime after 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

In the Tool Trailer - Inside Sales role, you will have extensive working knowledge of the tool rental industry or experience managing tool trailers and cribs. You will provide overall direction and support for the jobsite. This role is not traditional or conventional like other tool trailer positions. It involves active participation in all aspects of the project beyond delegation and oversight. You are not afraid to get your hands dirty, both literally and figuratively, by doing whatever it takes to ensure the project’s success, whether that means checking equipment in and out, handling punch list items, or transporting equipment from point A to point B.

• End-to-end project support (involvement from the scoping/planning phases with key stakeholders within the company all the way through construction phases to completion of the project)
  
  
• Organization of jobsite processes
  
  
• Jobsite safety and total compliance for the project
  
  
• Quality assurance for materials, labor and overall entities involved in the project
  
  
• Communicate weekly with the Construction/Procurement Manager
  
  
• Manage equipment and supply needs and provide these to the necessary sites end users
  
  

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools
  
  

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Tool Management experience
  
  
• Detail-oriented
  
  
• Independent and self motivated
  
  
• Results and performance-driven
  
  
• You're not a complete stranger to common digital business tools and web apps such as Gmail, Google Docs, Google Sheets/Excel spreadsheets, Google Drive, Slack, etc
  
  

Education and Experience:

• High School diploma, or equivalent
  
  
• Active applicable state class driver's license
  
  
• Industrial knowledge and background preferred
  
  

Physical Requirements:

• Must be able to drive and maintain a valid driver's license
  
  
• Must be able to lift a minimum of 90 lbs
  
  
• May be subjected to extreme outside temperatures while helping customers with equipment
  
  
• May be required to stand or drive for long periods of time
  
  
• 90% travel that will include nights and weekends
  
  
• Tool Trailer Technicians may be required to be clean shaven in order to enter worksites for EquipmentShare customers who have this requirement
  
  
• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen
  
  

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Senior Machine Learning Engineer - Model Evaluations, Public Sector

The Public Sector ML team at Scale deploys advanced AI systems—including LLMs, agentic models, and multimodal pipelines—into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions.

You will:

• Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge–based evaluations.
• Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes.
• Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing.
• Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes.
• Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems.
• Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases.
• Collaborate with operations teams and subject matter experts to produce high-quality evaluation datasets.
• Comfortable with light travel (approximately 10%) for customer interaction and team needs.

This role will require an active security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings.
• Strong programming skills in Python; experience with TensorFlow or PyTorch.
• Background in algorithms, data structures, and object-oriented programming.
• Experience with LLM pipelines, simulation environments, or automated evaluation systems.
• Ability to convert research insights into measurable evaluation criteria.

Nice to haves:

• Graduate degree in CS, ML, or AI.
• Cloud experience (AWS, GCP) and model deployment experience.
• Experience with LLM evaluation, CV robustness, or RL validation.
• Knowledge of interpretability, adversarial robustness, or AI safety frameworks.
• Familiarity with ML evaluation frameworks and agentic model design.
• Experience in regulated, classified, or mission-critical ML domains.

Join our Talent Community!

We’re always looking to connect with exceptional talent. If what we’re building resonates with you, we’d love to learn more about your background and what you’re looking to do next.

If you’d like to be considered for future opportunities with us, please submit your information below. This is an expression of interest, so while we may not be in touch immediately, your information will be kept on file and reviewed as new roles open up. In the meantime, we encourage you to follow us on LinkedIn and check our careers page for updates.

We are hiring across our U.S. and London hubs, and occasionally have remote opportunities as well. If you see a role that aligns with your experience, we recommend applying directly to that posting so our team can review your application as soon as possible.

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking a Program Manager (PM) to lead a mission-critical System Operations, Maintenance, and Enhancements (OM&E) support program for a federal Client. The PM will serve as the primary point of contact for Client stakeholders and will be accountable for day-to-day contract execution, staffing, delivery quality, risk management, reporting, release coordination, stakeholder communications, and continuous improvement.

The System supports the Client’s core financial management, loan servicing, disbursement, reporting, audit, compliance, interfaces, and close-cycle activities. The PM must be comfortable managing a federal financial systems support program that combines production operations, Agile enhancement delivery, cybersecurity coordination, audit support, documentation, and executive-level communication.

Key Responsibilities

• Serve as the single point of contact for the Client’s COR, CO, OCIO, OCFO, and other key stakeholders.
• Lead daily execution of System OM&E activities, including operations, maintenance, enhancements, production support, incident response, change management, release management, and reporting.
• Manage an integrated team supporting Oracle E-Business Suite, Oracle Federal Financials, Oracle
• Loans, interfaces, cloud-hosted infrastructure, cybersecurity, QA, documentation, and help desk activities. 
• Maintain the Master Project Schedule, staffing roster, risk register, issue/action log, deliverable tracker, release calendar, and communication cadence. 
• Oversee weekly status reporting, monthly executive briefings, recurring user communications, staffing updates, risk reporting, backlog status, release status, and performance metrics. 
• Manage Agile delivery activities, including product backlog, sprint backlog, release backlog, sprint planning, daily standups, sprint reviews, retrospectives, and burndown tracking. 
• Coordinate monthly planned releases and urgent releases, ensuring all changes include required artifacts, version-controlled code, test evidence, deployment instructions, rollback plans, user acceptance approval, and post-release validation. 
• Drive reduction of open change requests and service/incident tickets through prioritization, triage, aging review, sprint planning, and stakeholder coordination. 
• Ensure timely response to production issues, especially issues affecting close-cycle activities, financial reporting, system availability, security, or release readiness. 
• Coordinate with the Client’s financial management organization during month-end, quarter-end, and year-end close activities, including issue escalation, readiness tracking, and resolution of critical financial processing issues. 
• Support annual audit inquiries, walkthroughs, artifact requests, control evidence, FISMA/FISCAM support, authorization-related documentation, and security assessment activities. 
• Coordinate with Client infrastructure, information security, interface partners, software vendors, auditors, and other application teams as needed. 
• Oversee transition-in, onboarding, knowledge transfer, staffing readiness, and continuity of operations. 
• Ensure staffing levels remain stable, qualified backup resources are available, and replacement personnel complete orientation before assuming responsibilities. 
• Enforce quality control across deliverables, releases, documentation, issue resolution, reporting, and corrective action management. 
• Identify opportunities for process improvement, automation, modernization, improved reporting, backlog reduction, cost efficiency, and operational stability. 
• Escalate risks, staffing issues, delivery concerns, security concerns, and unresolved cross-functional issues to company leadership and Client stakeholders as appropriate.

Required Skills Qualifications

• 10+ years of program or project management experience supporting federal IT, financial management systems, ERP, or mission-critical application support programs.  
• 5+ years managing federal contracts or task orders involving operations and maintenance, system enhancements, help desk support, Agile delivery, release management, and stakeholder reporting. 
• Experience serving as the primary customer-facing lead or single point of contact for a federal customer. 
• Experience managing cross-functional teams that include functional analysts, technical developers, DBAs, QA/testers, cybersecurity resources, release coordinators, and subcontractor staff. 
• Strong understanding of federal SDLC, Agile Scrum, change management, configuration management, release management, QA, risk management, and deliverable governance. 
• Experience managing issue tracking, change request workflows, backlog prioritization, sprint planning, and performance reporting. 
• Experience preparing and presenting weekly status reports, executive briefings, risk registers, action logs, staffing reports, release metrics, and operational performance dashboards. 
• Experience supporting audit, compliance, cybersecurity, documentation, and control evidence activities in a federal environment. 
• Ability to communicate effectively with senior executives, contracting officials, CORs, technical teams, business users, auditors, and subcontractors. 
• Demonstrated ability to manage urgent production issues, competing priorities, staffing risks, and delivery deadlines without disrupting mission operations. 
• Strong written communication skills and ability to produce clear, accurate, timely, and executive-read deliverables. 
• U.S. citizenship, lawful permanent resident status, or valid work authorization acceptable for federal Client access requirements. 
• Ability to complete required background investigation, credentialing, and Client access processes.

Qualifications

• PMP certification. 
• Certified ScrumMaster, PMI-ACP, SAFe, or similar Agile certification. 
• Experience supporting Oracle E-Business Suite, Oracle Federal Financials, Oracle Loans, or other federal ERP environments. 
• Experience with federal financial management, Federal Credit Reform Act accounting, budgetary and proprietary accounting, financial reporting, loan servicing, procurement, travel, or disbursement systems. 
• Experience managing programs involving cloud-hosted applications, Oracle patching, disaster recovery/continuity of operations, monitoring tools, vulnerability scanning, NIST 800-53, FISMA, FISCAM, or authorization support. 
• Experience supporting financial system close cycles, interface troubleshooting, production incident management, and backlog reduction. 
• Experience managing subcontractors and corporate reach-back support. 
• Experience supporting federal financial shared service providers or similar mission-critical federal finance environments.

Nice to Have

Oracle Loans or other third-party Loans applications
The ideal candidate is a hands-on, customer-facing federal IT Program Manager who can balance operational urgency with disciplined governance. This person should be organized, responsive, calm under pressure, and comfortable leading both business and technical discussions. The right candidate will understand that this role is not only about managing schedules and reports; it requires ownership of service quality, customer confidence, team performance, issue resolution, and continuous improvement. 

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance
• Must be able to pass a federal background investigation
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available)

Benefits

• Holidays - Eleven 
• Adoption Assistance
• Retirement Plan (401k) Matching
• Tuition Reimbursement
• Family Leave, Maternity, Paternity
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)

Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

ABOUT THE TEAM

The Discovery team at Anduril is at the forefront of incubating and maturing high-potential, software-defined, AI-native offerings that meet the toughest, newest challenges across hardware, software, space, and cyber domains. We're the architects of mission autonomy and mesh networking, delivering scalable hardware solutions that meet some of the most urgent national security needs. By working hand-in-hand with elite teams in Perception, AI, Motion Planning, Hardware, Test Engineering, Space, Networking, and Vehicle hardware, we craft cutting-edge, end-to-end systems that redefine mission success.

ABOUT THE JOB

Anduril’s Discovery business line is seeking a talented Technical Program Manager to join our rapidly growing team. In this role, you will be responsible for shaping and delivering features and services critical to the next generation of air and missile defense systems. This role requires a unique blend of technical expertise, program management experience, customer focus and an understanding of the defense sector and military systems. You will work closely with engineering, product, business, and government stakeholders to deliver innovative solutions that meet the needs of our customers and partners.

WHAT YOU'LL DO

• Program Management: Align program roadmaps, manage timelines, and allocate resources to ensure successful delivery and production-quality. Balance competing priorities across multiple products and programs in a fast-paced, startup environment.
• Cross-functional Collaboration: Serve as the primary liaison between engineering teams, product management, and external stakeholders—including defense contractors and government entities. Align cross-functional teams on their goals, dependencies, and deliverables. Drive effective communication and collaboration across distributed teams and locations.
• Technical Expertise: Understand the architecture, dependencies, and technical challenges of defense-related systems. Support engineering teams in resolving technical issues, making trade-offs to meet division objectives.
• Risk Management: Identify and mitigate risks proactively, including technical, schedule, and compliance-related risks. Monitor dependencies, anticipate bottlenecks, and adjust plans as needed to maintain program momentum.
• Stakeholder Management: Manage relationships with key customers, partners, and government agencies, ensuring program alignment with contractual obligations and stakeholder expectations. Prepare and deliver clear program updates, technical briefs, and performance reports for internal and external audiences.
• Process Improvement: Implement and refine processes to enhance program execution and efficiency within a startup environment. Leverage best practices in program management while adapting to the unique challenges of the defense sector. Cultivate knowledge management repositories and CI/CD pipelines to build processes that result in production-quality engineering deliverables.

REQUIRED QUALIFICATIONS

• Minimum 5 years of experience as a Technical Program Manager, Product Manager, Engineering Manager, or Engineer for a commercial technology, aerospace, or defense company
• Strong technical background with familiarity in systems engineering, software development, and networking
• Proven client-facing technical program management and/or systems engineering experience
• Experience  developing and driving engineering plans through Jira and other industry-standard tooling
• Demonstrated ability to translate complex technical issues into business-impact insights
• Ability to work within organizations with minimal structure and with minimal direction 
• Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
• Exceptional organizational and communication skills
• Willingness to travel as needed (up to 25%, depending on location)
• Currently possesses and is able to maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience building tracking solutions in Palantir Foundry 
• Professional or relevant person experience integrating AI into personal or team workflows
• Experience guiding the delivery and operation of distributed systems, CI/CD pipelines, APIs, middleware, 3rd-party software developer experience initiatives, and/or modular system architectures
• Experience managing Test and Evaluation or continuous Quality Assurance of complex software programs
• Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
• Bachelor’s Degree in Computer Science or an Engineering discipline

About the role 

We’re hiring a Senior Associate, Business Compliance to join our Marketing Compliance team to help ensure Chime’s products, services, and brand are marketed in a way that’s clear, compliant, and member-first. In this role, you’ll review and advise on end-to-end marketing and advertising initiatives, partnering closely with Marketing, Product, Legal, and our issuing bank partners to bring campaigns to life responsibly. You’ll stay ahead of the evolving regulatory landscape and translate complex requirements into practical guidance that enables the business to move quickly and confidently.

The base salary offered for this role and level of experience will begin at $101,000.00 and up to $140,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Review and advise on marketing and advertising materials across digital, social, mobile, influencer, lifecycle, and traditional channels to ensure compliance with applicable laws and regulatory guidance
• Apply deep knowledge of UDAAP, FTC Guidelines, Reg Z, Reg E, Reg DD, FCRA, VISA branding rules, and applicable state laws
• Independently execute day-to-day marketing compliance reviews with strong quality assurance and documentation practices
• Identify regulatory risk early and provide clear, pragmatic mitigation guidance that balances compliance with member experience
• Research, interpret, and apply evolving regulatory requirements to new products, campaigns, and growth initiatives
• Support the compliance function in defining and achieving departmental initiatives, maintaining relevant policies and procedures, developing documentation solutions, and liaising with auditors.
• Build strong cross-functional partnerships and deliver training or guidance to help teams understand and operationalize marketing compliance expectations

To thrive in this role, you have

• 5+ years of experience in banking, credit, payments, deposits, or marketing compliance within financial services
• Experience researching, interpreting, and applying financial services regulations to marketing or product initiatives
• Demonstrated knowledge of key regulations including but not limited to: Marketing and Advertising Compliance, UDAAP, FTC compliance, TILA (Reg Z), TISA (Reg DD), VISA branding rules, Electronic Funds Transfers (Reg E), FCRA, various state money transmission laws and regulations
• Experience reviewing digital and traditional marketing content, including FTC Endorsement and Testimonial Guidelines and claim substantiation analysis
• A track record of independently executing compliance reviews with minimal oversight
• Excellent analytical thinking skills  with ability to identify patterns, risks, and opportunities for improvement
• Strong written and verbal communication skills, with the ability to influence stakeholders and drive consensus on risk mitigation
• A collaborative mindset and the ability to build trusted relationships across Legal, Marketing, Product, and external bank partners

#LI-BE1 #LI-Hybrid

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

The opportunity: 

We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale.

Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains.

You will:

•  Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform
• Own your product area end-to-end, from problem discovery through launch, adoption, and iteration
• Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences
• Use data to guide prioritization, measure impact, and identify opportunities
• Develop analytics frameworks to track product health, user engagement, and business outcomes
• Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform

You should have:

• 6+ years of product management experience, or other domain-relevant experience
• Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required
• A track record of shipping intuitive UX in data-dense, complex domains
• Experience building user-facing or operator-facing features that simplify multi-step workflows
• Ability to collaborate deeply with designers, engineers, and commercial or operations teams
• Excellent written and verbal communication skills, especially around tradeoffs and prioritization
• Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

The opportunity: 

We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy.

Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face.

This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment.

You will:

• Define and drive product strategy for a domain that spans multiple teams, user types, or workflow stages
• Own the end-to-end roadmap for your domain: identifying the highest-leverage problems, sequencing investment, and making clear trade-off recommendations to leadership
• Partner with Engineering, Design, Sales, Operations, and other product teams to align priorities and ship integrated experiences across surfaces
• Use data to set direction, not just measure results. Building metrics frameworks that connect product usage to business outcomes and using them to guide investment decisions across your domain
• Break down ambiguous, cross-cutting problems into concrete product plans that multiple teams can execute against
• Represent your domain in leadership forums, influencing resource allocation and strategic direction
• Mentor PMs on the team: improving how we write specs, prioritize, communicate trade-offs, and ship

You should have:

• 8+ years of product management experience
• Demonstrated ability to own a product domain (not just a feature or single product area) and drive outcomes across multiple teams
• Strong analytical and quantitative skills. You build metrics frameworks, write your own queries, and use data to settle debates. SQL proficiency required
• A track record of shipping products in data-dense, complex domains where the user workflow spans multiple steps or systems
• Experience aligning cross-functional teams (engineering, design, operations, commercial) around a shared roadmap when priorities compete
• Proven ability to operate at the strategy level (where should we invest, and why) and the execution level (what ships this quarter, and what does "done" look like) in the same week
• Excellent written and verbal communication, especially the ability to frame trade-offs, present recommendations to senior leadership, and create clarity in ambiguous situations
• Experience mentoring or leading other PMs, formally or informally
• Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

Come join our rapidly growing team in Bellevue, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

What We're Looking For

Lightning AI is seeking a Senior Storage Infrastructure Engineer to join our Infrastructure Engineering team.

In this role, you will focus on building and operating the storage systems that power large-scale AI/ML training, inference, and HPC workloads. You will work at the intersection of software, hardware, and operations—developing automation, improving reliability, and scaling distributed storage systems across our bare-metal infrastructure.

You will help own the data plane of our storage infrastructure, supporting high-throughput, low-latency data access for some of the most demanding AI workloads. You’ll play a key role in managing and evolving our storage stack (including VAST and S3-compatible systems like Ceph), ensuring performance, reliability, and efficiency at scale.

We’re flexible on location for this team. This role can work hybrid out of one of our US-based hubs (Seattle, NYC, or SF) or fully remote within the U.S., with occasional company and team offsites. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

Storage Systems & Infrastructure

• Operate and scale distributed storage systems, including VAST and S3-compatible object storage (e.g., Ceph)
• Improve performance, reliability, and efficiency of storage systems supporting large-scale AI/ML workloads
• Troubleshoot complex storage and data path issues across hardware and software layers
• Optimize storage performance to support high-throughput, low-latency AI training and inference workloads

Automation & Tooling

• Build and maintain automation for provisioning, managing, and monitoring storage infrastructure
• Develop Python-based tools and workflows to reduce manual operational overhead
• Improve lifecycle management of storage clusters, from deployment through maintenance and scaling

Systems & Operations

• Manage and operate Linux-based systems in production, including bare-metal environments
• Partner with infrastructure and data center teams on hardware bring-up, upgrades, and issue resolution
• Support capacity planning, utilization tracking, and forecasting for storage systems
• Leverage monitoring and telemetry to diagnose issues and improve system performance and reliability

Cross-Functional Collaboration

• Work closely with Infrastructure Engineering, Network Engineering, and Platform teams to integrate storage into the broader platform
• Contribute to design discussions around new infrastructure deployments and scaling strategies
• Help define best practices for operating storage systems in high-performance computing environments

What You'll Need

Required Qualifications

• 5+ years of experience in infrastructure engineering, systems engineering, or related roles
• Hands-on experience operating distributed storage systems (e.g., VAST, Ceph, or similar)
• Strong Linux systems experience in production environments
• Proficiency in Python or similar scripting/programming languages for automation
• Experience working with bare-metal infrastructure and hardware-oriented systems
• Ability to debug complex issues across system boundaries (storage, OS, hardware, networking)
• Experience with storage networking protocols (e.g., NFS or similar)
• Experience with capacity planning, monitoring, and performance tuning

Ideal Experience

• Experience with VAST storage systems in production environments
• Experience operating S3-compatible object storage at scale
• Data center operations experience, including working with physical hardware
• Familiarity with AI/ML or HPC workloads and their storage requirements
• Background in high-performance or low-latency distributed systems
• Familiarity with high-performance data transfer technologies (e.g., RDMA, GPU Direct Storage)
• Experience supporting GPU-based workloads or large-scale compute clusters

Compensation

What We’re Looking For

Lightning AI is seeking an Observability Infrastructure Engineer to join our Infrastructure Engineering team.

In this role, you will own and evolve observability systems across large-scale, GPU-enabled bare-metal infrastructure. You’ll operate at the intersection of infrastructure, data, and product, building platforms for metrics, logs, traces, and alerting that power both internal operations and customer-facing visibility.

You will play a key role in productizing observability, enabling scalable, multi-tenant monitoring experiences while keeping pace with rapid infrastructure buildouts. This includes designing telemetry pipelines, improving signal quality, and delivering actionable insights that ensure reliability and transparency across our platform.

We’re flexible on location for this team. This role can work hybrid out of one of our US-based hubs (Seattle, NYC, or SF) or fully remote within the U.S., with occasional company and team offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

Observability Platform & Productization

• Own and evolve a scalable observability platform spanning metrics, logs, traces, and events
• Drive the productization of observability capabilities for both internal teams and external customers
• Design multi-tenant observability systems with scoped access, RBAC, and customer-facing visibility
• Continuously improve observability systems to keep pace with rapid infrastructure buildouts

Telemetry & Data Pipelines

• Design and operate telemetry pipelines ingesting data from GPUs, CPUs, networking (Ethernet & InfiniBand), containers, APIs, and BMC/Redfish
• Build systems to correlate signals across infrastructure layers to enable faster debugging and root cause analysis
• Implement streaming and real-time data pipelines using tools such as Kafka, OTEL, Promtail, or similar

Alerting, Reliability & Insights

• Design and implement noise-resistant alerting systems to improve signal quality and reduce operational load
• Create dashboards and alerting for InfraOps, Engineering, and Customer Success teams
• Build automated insights and enable proactive detection, forecasting, and system health visibility at scale

Systems & Infrastructure Engineering

• Contribute to broader infrastructure engineering projects beyond observability
• Partner with infrastructure and platform teams to embed observability into core systems and workflows
• Support large-scale, distributed systems across compute, networking, and storage environments

Cross-Functional Collaboration

• Work closely with customer-facing teams to deliver external observability experiences
• Collaborate with engineering, operations, and support teams to improve system transparency and reliability
• Help define best practices for observability across the organization

What You’ll Need

Required Qualifications

• 5+ years of experience in infrastructure engineering, SRE, or observability-focused roles
• Strong experience with monitoring systems such as Prometheus, Grafana, ELK, or VictoriaMetrics
• Experience building and operating observability platforms at scale
• Proficiency in Python, Go, or bash for automation and data integration
• Familiarity with containerized environments and Kubernetes observability
• Experience with streaming telemetry pipelines (Kafka, OTEL, Promtail, or equivalent)
• Experience with multi-tenant monitoring architectures
• Strong written and verbal communication skills

Ideal Experience

• Experience with GPU observability, particularly NVIDIA DCGM
• Experience monitoring large-scale GPU or HPC clusters
• Familiarity with InfiniBand fabric observability
• Experience building customer-facing or productized infrastructure systems
• Experience with correlation engines, RCA workflows, or predictive alerting systems
• Broad exposure to infrastructure domains including networking, storage, and provisioning

Compensation

What We're Looking For

Lightning AI is seeking a GPU & Compute Infrastructure Engineer to join our Infrastructure Engineering team.

In this role, you will own image management, system diagnostics, and validation across large-scale bare-metal compute infrastructure, with a particular focus on GPU-enabled systems. You will work at the intersection of hardware, systems, and software—developing automation, improving reliability, and enabling efficient cluster bring-up for AI/ML and HPC workloads.

You will play a key role in owning and evolving our image pipeline, running validation environments and test clusters, and supporting both system-level and GPU hardware qualification. This role is critical to ensuring that our infrastructure is consistent, performant, and ready to support demanding AI workloads from day one.

We’re flexible on location for this team. This role can work hybrid out of one of our US-based hubs (Seattle, NYC, or SF) or fully remote within the U.S., with occasional company and team offsites. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

Systems, Image & Validation Infrastructure

• Own and evolve systems for image management, deployment, and validation across bare-metal infrastructure
• Run and maintain test clusters used for system validation, diagnostics, and bring-up
• Validate firmware, drivers, and OS images across compute and GPU-enabled systems
• Support hardware qualification efforts for next-generation platforms

GPU Diagnostics & Performance

• Own GPU diagnostics and validation workflows across large-scale infrastructure
• Diagnose and resolve complex issues across GPUs, drivers, OS, and hardware layers
• Analyze system and GPU performance using tools such as NVIDIA DCGM
• Identify failure patterns and drive improvements in system stability and validation coverage

Automation & Tooling

• Build and maintain automation for provisioning, validation, and system bring-up
• Develop Python-based tools and workflows to improve efficiency and reduce manual operational overhead
• Improve the reliability, repeatability, and scalability of image pipelines and validation systems

Systems & Operations

• Manage and operate Linux-based systems in production and validation environments
• Manage virtualization technology
• Support bare-metal provisioning workflows, including PXE and image-based systems
• Interface with hardware management systems (e.g., IPMI, Redfish) for monitoring and debugging

Cross-Functional Collaboration

• Partner with Infrastructure, Hardware, and Data Center teams on system bring-up and validation
• Collaborate with platform and ML teams to ensure systems meet workload requirements
• Contribute to best practices for provisioning, diagnostics, and lifecycle management of infrastructure

What You'll Need

Required Qualifications

• 5+ years of experience in infrastructure engineering, systems engineering, or related roles
• Strong Linux systems experience in production environments
• Hands-on experience with GPU-enabled systems and tools such as NVIDIA DCGM
• Familiarity with bare-metal provisioning and system bring-up workflows
• Proficiency in Python or similar scripting/programming languages for automation
• Ability to debug complex issues across hardware, OS, GPUs, and system software

Ideal Experience

• Experience with high-performance interconnects (e.g., InfiniBand, NVLink)
• Experience with PXE boot environments, LiveCD systems, or image-based provisioning workflows
• Experience with hardware management interfaces such as iDRAC, IPMI, or Redfish
• Data center operations experience, including working with physical hardware
• Experience supporting AI/ML or HPC workloads at scale
• Experience with GPU validation frameworks or large-scale hardware qualification processes

Compensation

What We're Looking For

We’re looking for a Fullstack Engineer to help develop and scale the Lightning AI platform across the frontend, CLI, APIs, and core backend systems. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. This is an opportunity to build systems that support real-world machine learning workloads at scale.

This role is based in one of our hubs (NYC, SF, Seattle, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and either Python or Go (Golang).
• Build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the Lightning product while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment where each engineer can grow.

What You’ll Need

• Proficiency in React and either Go (Golang) or Python, with a preference for Go
• Strong understanding of software engineering principles and lifecycle
• Hands-on experience as a Fullstack Engineer in a SaaS technology company
• Proven ability to take ownership of key features and drive end-to-end development
• Communication and collaboration with engineers, product managers, and designers
• Ability to operate in high uncertainty and rapidly changing environments

Compensation

What We're Looking For

We’re looking for a Frontend Engineer to help develop and scale the UI and frontend infrastructure of the Lightning AI platform. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. With over 10,000 organizations building with Lightning, you’ll have a unique opportunity to impact how the world builds and deploys AI to production.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and Redux, and build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the user interface and frontend infrastructure while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment in which each engineer can grow.

What You’ll Need

• Proficiency in React, JavaScript and TypeScript.
• Strong understanding of software engineering principles and lifecycle.
• Hands-on experience as a Frontend Engineer in a SaaS technology company.
• Proven ability to take ownership of key features and drive end-to-end development.
• Communication and collaboration with engineers, product managers, and designers.
• Ability to operate in high uncertainty and rapidly changing environments.

Compensation

What We're Looking For

We’re looking for a Backend Engineer to help develop and scale the Lightning AI platform, spanning APIs, infrastructure, billing, security, and integrations. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. This is an opportunity to build systems that support real-world machine learning workloads at scale.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in Go (Golang).
• Build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the Lightning product while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment where each engineer can grow.

What You’ll Need

• Extensive experience writing efficient, maintainable code in Go. Familiarity with best practices in testing, readability, and optimization is essential.
• Broad knowledge of backend and frontend systems, with experience building and scaling APIs, CLI tools, billing systems, and security protocols. Exposure to frontend frameworks is a plus.
• Experience with cloud platforms like AWS, GCP, or Azure and designing systems that are reliable, performant, and scalable. Familiarity with containerization (Docker, Kubernetes) is a strong advantage.
• Proven ability to take ownership of key features and drive end-to-end development
• Commitment to software quality, test automation, and continuous delivery. Experience proactively managing technical debt and speeding up time to production.
• Hands-on experience as a backend or product engineer in a SaaS technology company
• Communication and collaboration with engineers, product managers, and designers
• Ability to operate in high uncertainty and rapidly changing environments

Compensation

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

What we're looking for:

Join Nexamp's mission to transform the energy landscape with your expertise as a Senior Interconnection Engineer. We are at the forefront of the renewable energy revolution, driving change and innovation in the renewable energy sector. If you're passionate about crafting a sustainable future and have a track record in the technical intricacies of interconnection, we want you on our team.  

We are seeking a detail-oriented Senior Interconnection Engineer with a robust technical background and proven experience in PV system design and interconnection. This role is vital for providing specialized support to project managers and ensuring that our projects are not only technically sound but also optimized for cost and efficiency. 

You will report to the Manager, Grid Integration Engineering (GRIT), and will work closely with internal teams, including Engineering, Business Development, Policy, and Asset Management, to develop and commission commercial and industrial renewable designs. You will be hybrid out of our New York City, Chicago, Boston, or Washington, DC office with some business travel to other locations.

What you'll do:

• Manage a portfolio of utility interconnection applications from initial submission through project closeout. 
• Function as a Subject Matter Expert (SME) on technical standards (i.e. IEEE 1547, NFPA 70, UL 1741, etc.) and requirements (utility) for Distributed Generation projects within an assigned geographic region.  
• Perform detailed review, analysis, QA/QC, and interpretation of technical documentation, utility interconnection applications, utility pre-screen reports, System Impact Studies, and Interconnection Service Agreements. 
• Provide expert technical advice during study reviews and deliver recommendations to internal teams on study outcomes. 
• Prepare interconnection cost estimation and hosting capacity map analyses to assist development in identifying low-cost interconnection locations. 
• Work alongside Project Managers on value engineering and cost optimization for projects. 
• Act as technical consulting support during negotiations and disputes regarding project timelines and costs for assigned projects. 
• Participate in the technical closure of projects, including field support along with reviewing witness tests and energization procedures. May also attend site visits and witness tests as required. The number of projects actively supported at a given time should be 70-80.  
• Lead and contribute to special projects aimed at refining internal processes and setting industry standards, with a focus on innovation in interconnection means and methods.  This may include (but not limited to) non-wires alternatives, selective curtailment, and other grid-enhancing technologies. 
• Building and managing key relationships with internal stakeholders, and driving strategic developments and insights  
• Leading comprehensive technical assessments to identify interconnection challenges in a given region and creating solutions to overcome technical hurdles (to improve project success). 
• Support technical working groups both internally and externally. 
• Participate in project design reviews; review of single line diagrams, three-line diagrams, and site layout designs for compliance with utility requirements, which may include incorporating any utility design requirements and/or effective grounding equipment. 
• Respond to RFIs on active construction projects as required. 
• Provide guidance and recommendations for navigating change with utilities. 
• Mentor Interconnection Engineers, sharing expertise and leading by example in all aspects of interconnection processes. 
• Support business development through pre-application activities such as site selection based on thorough analysis.
• Additional duties as assigned and/or directed. 

What you'll bring:

• 3+ years of relevant experience with a utility, solar developer, Regional Transmission Organization, or consultancy, focusing on technical aspects of interconnection or interconnection-related activities and issues. 
• Strong knowledge of industry standard design codes such as National Electric Code, International Building Code, International Fire Code and other standards relevant to the industry. 
• Bachelor’s Degree in Mechanical or Electrical Engineering. 
• Working knowledge in AutoCAD software.
• Moderate proficiency with Microsoft Word, Excel, and PowerPoint.
• Moderate proficiency with Microsoft collaboration tools (Salesforce, Teams, Power BI, SharePoint, etc.) 
• Ability to coordinate and prioritize multiple projects and tasks. 
• Ability to work in a team environment as well as work independently. 
• Valid Drivers License and EIT Certification.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.  
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application.  We encourage people from minority or marginalized groups to apply. 

At Nexamp, our mission is building the future of energy, so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. 

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days, and other volunteer opportunities, company outings, and more!

Compensation:  

The reasonably estimated salary for this role at Nexamp ranges from $120,000 - $135,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.

2026 Summer Internship

Genscript USA Inc. will support a Summer Internship Program that provides growth and learning opportunities to students currently pursuing an Undergrad/ Post-Grad degree. 

Interns will be involved in a cohort training program designed to provide students with professional experience in the furtherance of their education. Internships assist students in reaching their educational goals by giving them the opportunity to augment classroom instruction with exposure to real world employment settings.

Overview:

Genscript is currently hiring for a Summer QA Intern to join our Quality Assurance team in Redmond reporting into the group Supervisor. This internship will be based in Redmond, WA and the hourly pay-rate is estimated at $20 - $25 per hour. 

This intern will assist GenScript QA team members with day to day tasks. Working on a wide range of Quality related Compliance, Research, and administrative tasks. 

Responsibilities:

• Review controlled and executed documentation to support checks for good documentation practices and compliance against Document Control procedures
• Review SOPs and affiliated forms to support assessments/opportunities for improvements
• Support document processing (operations) to ensure timely relay of document creation/revision requests
• Assist in training program documentation reconciliation reviews
• Assist in raw materials management documentation reconciliation
• Assist in internal audit preparations
• Assist in data analysis to identify trends and process improvement opportunities
• Assist in other QA related tasks

Qualifications:

• Currently enrolled in Bachelor's (Senior Status), Master's Program (any status), or recent graduate (within the last year)
• Communication skills (able to say when they have any confusion or have questions; willing to ask for help and/or escalate when there is a problem)
• Able to jump from task to task
• Willing to take on repetitive work
• A strong sense of responsibility and a proactive work attitude
• Effective time management and organizational skills
• Good communication skills, organized, responsible

Benefit:

• Paid Time Off
• Paid Company Holidays per year
• Paid Sick Days (earned based on hours worked)
• Personal days

Perks: 

• Free colleague meals during shift
• Onsite massages Chairs
• Onsite gyms

#GS

#LI-IP1

OVERVIEW

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).  

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $28.85 - $37.98/ hour. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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#li-onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Remote

The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution by identifying and resolving risks to the employees, product, and most importantly, our customers. 

The Security Trust & Culture team works to enhance customer trust in Okta’s identity services . We serve as a strategic resource working closely with Okta’s go-to-market teams. The Customer Assurance team is the central hub for security information, providing comprehensive guidance and resources to Okta customers so they can effectively manage their risk. 

As a Staff level analyst of Customer Assurance, you will support prioritizing and efficiently responding to questions about our security program and other due diligence related requests. You will act as a critical bridge between our customers and our internal engineering teams, ensuring Okta’s security posture is communicated effectively.Tasks will include training local Sales teams, managing complex escalations in the regional market, and driving technological changes to help Customer Assurance scale its efforts globally.

This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate clearly about security-relevant topics with both internal and external customers, to collaborate with internal business units to ensure execution of time-sensitive projects, and to present to upper management or the broader organization as required.  The ideal candidate will have experience with SaaS cloud security risk assessment and a solid understanding of the core principles of identity management. If you want to make a difference in the security program of a global cloud provider, we want you on board. 

Job Duties and Responsibilities: 

• Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams. You must be able to unpack complex customer security concerns, hold in-depth technical discussions with internal engineering to align on solutions, and translate Okta’s security architecture back to the customer to resolve high-stakes inquiries.
• Take end-to-end ownership of highly technical security questionnaires and due-diligence requests, Partner seamlessly with internal subject matter experts—including our specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses for highly regulated customers.
• Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times.
• Train and empower regional Go-To-Market and Sales teams on standard engagement protocols, ensuring they can leverage Customer Assurance resources smoothly to accelerate deals.
• Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications.
• Work within a global team, participating or leading global handoffs between American timezones and European or Asian, when required for large security or industry events. 

Requirements:

• Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience  in technology or information security fields
• Minimum 3 years information security, project management, or related experience
• A strong, fundamental understanding of core Security principles, architectures, and operations.
• Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards 
• Strong oral, written, and presentation skills
• Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders.
  
  

Helpful Certifications / Skills:

• Okta Certified Professional/Administrator
• Certificate of Cloud Security Knowledge (CCSK) and/or Certificate of Cloud Auditing Knowledge (CCAK)
• Certified Information Security Auditor (CISA)
• Experience with generative AI tools or process automation platforms is a strong plus.
• Familiarity with Federal or highly regulated compliance frameworks (e.g., FedRAMP, StateRAMP, NIST 800-53, or DoD IL4/IL5)

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P7020_3396428

The Role

The Culinary Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Kitchen operations.

Success for this role is to become a partner, and ally, to our chef community making sure they have everything they need to execute an optimal menu strategy and execution.

As Culinary Manager, you will also be collaborating across multiple departments focusing on providing the best experience for our eaters.

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Paid Family leave 
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• 👩🏾‍🏫 Personalized Spanish coach
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

You are: 

The musical conductor to our automation testing efforts. Your symphony? The project. Your audience? Our clients. “Testing 1-2-3” Your mic check responsibilities include applying business requirements, Testing knowledge and technical expertise in the implementation of test automation suites to validate software application functionality. You love performing hands on design, coding, enhancing, and testing of software applications in order to meet business process requirements.  Critics and audiences are wowed by how you apply your Testing knowledge and technical expertise in the automation and quality engineering efforts of every delivery. And of course, an in-depth understanding of testing, including theory and concepts are music to your ears.

The work:

• Analyze and identify suitable opportunities for test automation.
• Develop automation components/modules using appropriate tools and programming languages.
• Carry out test automation script/cases, identify/log issues, and provide support during issue resolution process.
• Visualize, design, development, and maintenance of automation frameworks and their implementation.
• Support test automation solution planning and estimation.
• Integrate test automation with Continuous Integration / Continuous Delivery.

Here's what you need:

• Professional work experience with automated testing tools (Worksoft Certify, HP UFT/BPT, Tricentis Tosca, or Selenium framework)
• Experience with the software development life cycle and automated testing
• Experience with API testing
• Experience in designing / developing a test automation framework
• Hands on experience with Quality Assurance/Testing (application, product, system, regression testing)
• Experience with a programming language (VB, VBScript, Java, C#, Ruby, Python)

Bonus points if you have:

• Bachelor's in Computer Science, Engineering or Technical Science
• Previous consulting experience and understanding customer/business needs
• 508 compliance experience
• Experience developing test automation scripts in Selenium and/or Cucumber
• Experience conducting automation tools analysis, selection, and recommendation
• Experience supporting test automation assessments for multiple projects
• Experience mobilizing and managing test automation projects (tools, resources, & processes)
• Experience developing automation frameworks that are leveraged across multiple resources

Eligibility Requirements:

US Citizenship required

We are seeking a highly skilled and experienced Program Manager to oversee enterprise IT programs supporting web content management, operations and maintenance (O&M), and digital modernization initiatives. The ideal candidate will have extensive experience managing large-scale federal IT programs, particularly those involving public-facing web platforms, content management systems, and cloud-based environments. This role requires leadership of multi-disciplinary teams delivering high-availability systems, continuous enhancements, and compliance-driven solutions. The Program Manager will be responsible for planning, execution, and delivery of complex IT programs, ensuring alignment with contractual requirements, performance objectives, and quality standards. Experience managing mission-critical software development and O&M programs is essential.

The ability to obtain and maintain a Public Trust clearance is required. This is a hybrid role based in the Washington, DC metropolitan area.

Responsibilities:

Program Planning and Execution:

• Lead development of comprehensive program plans, including scope, objectives, milestones, and deliverables.
• Oversee program execution, ensuring adherence to schedules, SLAs, and performance metrics.
• Coordinate across cross-functional teams supporting development, infrastructure, content management, and operations.
• Manage delivery across project management and O&M functions.
• Monitor program performance, identify risks, and implement mitigation strategies.

Contract Management and Compliance:

• Serve as the primary point of contact for stakeholders and leadership.
• Manage responses to BPA Calls and/or Task Orders
• Ensure compliance with contract requirements and federal regulations (FAR, DFARS, and related guidance)
• Maintain strong working relationships with stakeholders, subcontractors, and internal teams.
• Oversee preparation and submission of program deliverables, reports, and documentation.
• Ensure compliance with Section 508 accessibility, FISMA, and FedRAMP requirements.

Financial Management and Budget Oversight:

• Develop and manage program budgets, forecasts, and resource plans.
• Track expenditures and ensure alignment with financial targets.
• Conduct financial reviews and provide reporting to leadership.
• Optimize resource allocation to support evolving program priorities.

Risk Management and Quality Assurance:

• Identify program risks and develop mitigation strategies.
• Implement quality assurance processes to ensure delivery of secure, accessible, and high-performing systems.
• Oversee compliance validation, including accessibility and content quality standards.
• Conduct periodic program reviews and implement continuous improvement actions.

Team Leadership and Development:

• Provide leadership to multi-disciplinary teams including developers, analysts, QA testers, accessibility specialists, and operations staff.
• Foster a collaborative, Agile delivery environment focused on continuous improvement.
• Mentor staff and support professional development.
• Ensure effective coordination across distributed teams and subcontractors.

Strategic Modernization and Innovation:

• Lead adoption of modern content management platforms (e.g., Drupal) and cloud-based architecture (AWS preferred)
• Drive implementation of Agile and DevSecOps practices, including CI/CD pipelines.
• Identify opportunities to improve automation, system performance, and content lifecycle management.
• Promote scalable, secure, and maintainable solutions aligned with enterprise IT strategies.

Qualifications:

• Bachelor’s degree in information technology, Business Administration, or related field (or equivalent experience)
• PMP certification preferred
• Agile certification (CSM, SAFe) preferred.
• Minimum of 10 years of experience in program management for federal IT programs
• Proven experience managing large-scale web or CMS programs.
• Experience managing O&M for mission-critical, public-facing systems.
• Strong knowledge of federal contract regulations (FAR, DFARS)
• Experience in managing budgets, subcontractors, and multi-team delivery environments.
• Technical familiarity with:
• Drupal or enterprise content management systems
• Cloud platforms (AWS preferred)
• DevSecOps tools and CI/CD pipelines (e.g., Jenkins, GitLab, Docker, Kubernetes)
• Accessibility compliance tools and standards (Section 508, WCAG)
• Excellent leadership, communication, and stakeholder engagement skills
• Strong analytical and problem-solving abilities

Compensation:

Salary Range: $180,000 – $190,000 annually (commensurate with experience)
Benefits: Health, dental, and vision insurance; 401(k) with employer match; paid time off; professional development opportunities.

ABOUT THE ROLE

The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency.

WHAT YOU’LL BE DOING:

Office Operations

• Provide front desk coverage from 8:00 AM – 5:00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests.
• Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses.
• Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants.
• Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary.
• Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed.
• Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues.
• Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget.
• Work closely with CAQ’s Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements.
• In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization.
• Act as backup support to the IT Manager with: IT hardware inventory, conference room AV equipment - assisting staff with system connectivity, and ad hoc tasks, as needed.

Expense Reconciliation

• Serve as backup support to the Sr. Manager, Office Operations & HR to ensure all new vendors are registered accurately. Submit contracts for processing, track approvals, and maintain proper documentation.
• Reconcile and process invoices within a timely manner. Maintain accurate financial records for tracking office expenses.
• Reconcile CAQ’s corporate credit card transactions, ensuring timely processing and accurate documentation.

General Administrative Support

• Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks.
• Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place.
• Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected.
• Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as building events.

WHAT YOU’LL BRING TO THE ROLE:

• Exceptional interpersonal, teamwork, and communication skills.
• Strong attention to detail and organizational skills.
• Effective time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members.
• Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and Power Point.
• Resourceful self-starter who takes initiative on tasks and requests.
• Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality.
• Possess good sense of Situational Awareness at a corporate level.
• Flexibility to adjust hours/days as required, given minimal advance notice. Strong interpersonal, communication, and organizational skills.

WHAT YOU NEED TO SUCCEED:

• High School degree / GED
• Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members or hospitality role.
• Brings professionalism and warmth to every client and team interaction.

WHAT WILL SET YOU APART:

• BA degree a plus
• Working knowledge of Salesforce (or similar CRM) and project management software a plus.

COMPENSATION

The anticipated salary range for this position is $58,513 - $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities.

The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link: https://www.thecaq.org/careers.

ABOUT THE CAQ

The Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.

Role Objective 

The Sales Associate works to achieve store sales goals by setting the Alo experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading Alo’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Washington, DC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Washington, DC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO's guiding principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $22.00- $26.00/ hour in Bellevue, WA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

Operations Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Washington, DC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#LI-Onsite

OVERVIEW

We are seeking an energetic and reliable team member who is passionate about wellness, community, and creating a seamless guest experience. In this role, you will support both the studio and retail environments, ensuring that every interaction reflects the ALO standard for service, cleanliness, and brand integrity. 

RESPONSIBILITIES

Guest Experience 

• Be a welcoming presence for every guest, creating meaningful connections in the studio and in the retail space. 
• Respond to inquiries in person or by phone regarding classes, schedules, studio policies, and retail offerings. 
• Accurately manage client registrations, check-ins, and payments. 
• Communicate guest needs and feedback to Studio Manager promptly. 
• Uphold company standards and approach all situations with respect, empathy, and professionalism. 

Studio Maintenance 

• Maintain organization, cleanliness, and visual standards in studio and associated areas. 
• Setup and reset studio spaces for classes including regular cleaning duties. 
• Clean and organize mats, props, and supplies as needed. 

Building Community 

• Support sales of memberships, class packages, and retail products. 
• Educate guests about ALO classes, workshops, and community offerings. 
• Support the retail space as needed during class times and slower studio moments. 
• Collaborate with the team to ensure smooth operations across studio and retail spaces. 

QUALIFICATIONS

• Excellent communication and multitasking skills. 
• Strong customer service or retail experience (wellness/fitness a plus) 
• High attention to detail and commitment to maintaining a pristine, brand-aligned environment. 
• Ability to thrive in a fast-paced, team-oriented setting. 
• MindBody experience preferred. 
• Aligns with and embodies ALO’s Guiding Principles 
• Ability to stand and move for an entire shift 
• Ability to lift, push, carry or otherwise move up to 50 pounds 
• Ability to perform cleaning and restocking duties 
• Seniority Level: Entry level 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

Studio & Community Associate Scheduling & Availability

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

The Company’s Associate base pay range is $18.00 - $20.00/per hour in Washington D.C. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Washington, DC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $22.00 - $26.00/ hour in Washington DC. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

Are you an experienced and driven product manager who’s passionate about securing the world’s largest organizations through a modern, cloud-first approach? Join Okta as we expand Okta’s Privileged Access Management (OPA) product—built for scale, simplicity, and seamless integration with the Okta platform.

You’ll play a central role in shaping a product that protects critical infrastructure and privileged resources across cloud and hybrid environments. This is a high-impact, hands-on opportunity to collaborate cross-functionally, define strategy, and deliver a differentiated Privileged Access Management (PAM) solution at scale.

Responsibilities

• Customer & Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders including the go-to-market team to distill feature asks, gather feedback, validate use cases, and ensure product-market fit.
• Product Scope: Define and own the product strategy and roadmap for PAM capabilities across a range of systems (cloud platforms, databases, DevOps tools, and legacy infrastructure).
• Roadmap Ownership: Identify, prioritize, and drive development of new features and integrations based on market needs, customer input, and technical feasibility. Define and communicate clear product requirements, including features, user experience and functional specifications, to engineering teams.
• Technical Collaboration: Work closely with engineering and architecture teams to define connector protocols, APIs, and deployment models that align with cloud-native principles while balancing an intuitive user experience.
• Delivery & Execution: Drive cross-functional execution with design, engineering, QA, support, and documentation teams to deliver high-quality features on time.
• Market Awareness: Track industry trends and emerging technologies in order to think strategically for developing solutions that are differentiated from the competition in the Privileged Access Management space. 
• Data-Driven Insights: Leverage product data to continually improve existing functionality and work across the business to drive adoption and success.
• Subject Matter Expertise: Be the subject matter expert for your product area, enabling your counterparts in marketing and technical sales with the knowledge and tools needed to effectively position Okta Privileged Access.

Required:

• 5+ years of technical product management experience in enterprise-scale SaaS products, or an equivalent background demonstrating core product management competencies
• Knowledge of Privileged Access Management (PAM) protocols and concepts, including credential vaulting, session recording, just-in-time access, and/or privileged elevation
• Proven track record of delivering features or products that drive meaningful business outcomes
• Analytical and decisive with the ability to drive action even with incomplete or ambiguous information
• Excellent communication skills and ability to work cross-functionally with research, design, engineering, sales, and customer success teams
• A passion for Okta’s mission, coupled with curiosity and a drive to understand both business strategy and technical detail
• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience

Preferred:

• Domain knowledge or implementation experience with products related to privileged access management
• Hands-on technical background and prior experience in engaging deeply with technical customers and engineering
• Prior experience with building connector SDKs, APIs, or technical integrations
• Familiarity with zero trust, infrastructure-as-code, or cloud security tooling
• Advanced degree in a technical or business field

#LI-MM

#LI-Hybrid

P22466_3418593

Sr. SEO Specialist - Job Description Overview

Okta is seeking a highly skilled and results-oriented Senior SEO Specialist to independently drive high-impact SEO and GEO work across Okta.com. This is a senior individual contributor role that requires full ownership, proactive problem-solving, and senior-level decision-making across technical, content, and analytical SEO initiatives. The ideal candidate demonstrates strong judgment, clear communication, operational rigor, fruitful cross-functional collaboration, and the ability to translate SEO insights into measurable business outcomes with minimal oversight. 

Strategic Leadership & Ownership

• Operate with minimal supervision, taking full ownership of all assigned work and proactively solving problems and identifying opportunities
• Self-initiate SEO checks, QA, competitive research, and the development of new ideas and strategies
• Manage multiple concurrent projects effectively, meeting both deadlines and quality standards while triaging needs based on business impact
• Create and communicate SEO strategy roadmaps with stakeholders and Okta leadership
• Proactively update manager and stakeholders on project status and progress
• Understands how to work in a collaborative team environment and enterprise organization who can be impactful via strong POVs, but can also 
• Stay current on industry changes (SEO, AI/GEO/AEO) and apply new insights to daily work and long-term strategy

Core SEO Execution

• Demonstrate SEO expertise consistent with 5+ years of professional experience, understanding the why behind SEO issues
• Identify and prioritize SEO gaps based on potential business impact and measurable outcomes (acquisition, performance)
• Utilize systems, checklists, and repeatable processes to ensure comprehensive and high-quality analysis and execution
• Maintain a strong working understanding of Okta’s business model and product offerings
• Correlate cause-and-effect relationships in SEO performance to synthesize trends and patterns
• Mentor and enable marketing and non-marketing stakeholders to adopt SEO best practices
• Develop best practice documentation to enable internal teams to self-service

Communication & Delivery

• Provide senior-level insights, synthesis, and actionable recommendations.
• Communicate complex SEO concepts clearly and effectively to both technical and non-technical audiences
• QA all work prior to stakeholder review, have a strong attention to detail, and anticipate stakeholder questions and address them proactively
• Use a self-owned resources and task management system (e.g., Asana) to manage work, files, tools, links, and deadlines with accurate status, ownership, and due dates

Qualifications

• 5+ years of professional experience demonstrating advanced SEO expertise (technical, content, and analytical).
• Knowledge of multiple SEO platforms such as STAT, SEMRush, Lumar/DeepCrawl, Looker Studio, Google Analytics, Google Search Console, Screaming Frog, and more.
• Experience with Adobe Experience Manager (AEM) is a plus
• Passionate about SEO, GEO, content strategy, AI, and digital marketing
• Proficiency in spreadsheets, including, but limited to functions such as VLOOKUPs, % change formulas, conditional formatting, and more.
• Comfortable navigating CMS platforms and making accurate site changes if needed
• Experience with reporting platforms like GA4, Adobe Analytics, Looker Studio, and more.
• Proven ability to leverage SEO tools, AI, and automation to increase efficiency and scale impact.
• Ability to create impactful slide decks, deliverables, and reporting materials for senior-level audiences
• A collaborative mindset that contributes positively to team velocity, quality, and morale.

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Get to know the role

• Job Title: Sr. Project Manager, Royalty & Participation Audit

• Job Summary: The Sr. Project Manager, Royalty & Participation Audit will work with process owners to document, assess, and test licensing internal controls and business processes. The position will focus on the end-to-end licensing process, from licensee contract compliance to final royalty reporting to IP rightsholders.

• FLSA Classification (US Only): Exempt

• People Manager: No

What you’ll do

• General

  • Consistently deliver quality project management by monitoring progress, following up on outstanding tasks, and providing status updates to senior management.

  • Demonstrate in-depth technical capabilities and professional knowledge.

• Licensing Internal Audits

  • Design and develop licensing internal audit framework grounded in risk management and business strategies.

  • Perform internal audits over the end-to-end licensing process, such as:

    • Licensee contract compliance

    • Data accuracy within royalty system, ERP, business intelligence software

    • Integrated data

    • Licensee royalty statements

    • Royalty revenue

    • Cash reconciliations

    • Rightsholder royalty reporting, etc.

  • Facilitate SKU IP accuracy reviews with Licensing, Publishing, Media, and Brand Services teams.

  • Support process owners with inventory of rightsholder contracts.

  • Analyze data and collaborate with Data & Analytics to build licensee compliance dashboards to proactively identify issues and help prioritize areas of improvement through trends.

  • Prepare formal written reports, backed by adequate evidence, to support licensing audit conclusions on the adequacy and effectiveness of internal control systems.

  • Report licensing audit findings and recommendations to management.

  • Monitor licensing audit finding remediation status and hold assigned staff accountable to ensure timely validation.

  • Evaluate the corrective actions taken by management to ensure licensing audit findings are effectively addressed and resolved.        

• Risk Advisory

  • Effectively partner with cross-functional teams to facilitate risk assessments by identifying, measuring, and analyzing risks.

  • Advise process owners to understand and manage their business risks, particularly with new licensing processes and royalty systems.

  • Partner with management to develop risk-based tools and techniques to strengthen operational programs, processes, and controls.

• Information Technology

  • Advise senior management on risks associated with logical access, significant configuration changes, and approval workflow changes within royalty system and ERP integrations.

  • Collaborate with IT department to design and implement IT general controls related to royalty system and ERP integrations.

• Policies & Procedures

  • Collaborate with process owners to document and refine royalty policies, procedures, and internal controls.

• Controls & Compliance Framework

  • Develop assurance framework with Financial Controls & Compliance Manager.

  • Implement risk management/internal audit system(s).

What you’ll bring

• Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise.

• Bachelor’s degree in Accounting, Finance, or related discipline required.

• Knowledge of general financial accounting and control environments.

• Experience auditing royalty/licensing processes, particularly in the entertainment or merchandising industry.

• Understanding of and ability to adhere to generally accepted accounting principles.

• Proficient with accounting and royalty software.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills enabling effective communication with all levels of the organization, particularly senior leadership.

• Proficient in Microsoft Office Suite or similar software.

• Ability to travel up to 4 times per year domestically and internationally.

Base Salary Range: For this role, new hires generally start between $104,000.00 - $139,000.00 per year. The full range is $104,000.00 - $188,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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