The Role

The Culinary Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Kitchen operations.

Success for this role is to become a partner, and ally, to our chef community making sure they have everything they need to execute an optimal menu strategy and execution.

As Culinary Manager, you will also be collaborating across multiple departments focusing on providing the best experience for our eaters.

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Paid Family leave 
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• 👩🏾‍🏫 Personalized Spanish coach
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

The role:

As a Sr Operations Manager, you'll be responsible for providing a best-in-class experience to our eaters and our chefs.

You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment, and Logistics departments, ensuring they are all set for success. All this with a long-term mindset, nurturing positive daily habits with special care on scalability and cost-efficiency.

Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our growth business.

Operational Oversight

• Monitor real-time operations across key areas, including Label Printing and Sealing, ensuring adherence to SOPs and consistent execution
• Proactively identify and resolve operational issues to prevent disruptions
• Ensure compliance with key KPIs, including sealed meals per hour, labor efficiency, and food safety standards
• Act as the primary escalation point for on-ground teams

Team Coordination

• Manage labor planning and scheduling, ensuring associates are aligned on daily priorities and expectations
• Supervise and support team members during operational hours
• Coordinate effective shift handovers across teams and facilities

Resource Management

• Ensure appropriate staffing levels during both peak and off-peak periods
• Identify and escalate resource gaps to senior management in a timely manner

Performance Monitoring & Reporting

• Track and analyze shift-level performance metrics
• Prepare end-of-shift reports summarizing key activities, issues, and resolutions
• Identify opportunities for operational improvement and recommend solutions

Communication

• Maintain clear and consistent communication with cross-functional teams, including IT, Customer Support, and Quality Assurance
• Relay updates, changes, and priorities to team members in a timely manner

Qualifications:

• 5+ years of management experience
• Previous experience in Food Manufacturing, Shipping, or Logistics operations is highly valued.
• Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
• Computer skills including knowledge of MS Office and Google Suite (Gmail, Drive, Sheets, etc.)
• Outstanding communication and organizational skills.
• Being able to speak conversational Spanish and/or another language is preferred

Benefits

🩺 Health Insurance coverage

🌅 401k Plan

⛱ PTO & Sick Days

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

The Role

The Sr. Culinary Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Kitchen operations.

On a daily basis, you'll be responsible for recipe consistency, production, food safety, quality control, packaging training, and organizing cleaning duties. You will also be responsible for the successful packaging and execution of allergy meals, which requires close attention to detail.

Success for this role is to become a partner, an ally, to our chef community making sure they have everything they need to execute an optimal menu strategy and execution.

Responsibilities

• Deliver strategic operational leadership across all aspects of Kitchen operations, with a hands-on approach
• Ensure access to, and maintain inventory of smallwares for food production
• Manage, coach, and motivate a team of associates and supervisors, providing them with the necessary equipment, training, and quality direction
• Provide a hospitable experience for our chefs and incorporate solutions to drive an efficient and frictionless experience
• Lead growth and development of direct team including performance management and professional development
• Maintain weekly and monthly financial reporting (forecasting, labor, food cost, and revenue)
• Maintain a work environment that guarantees and promotes food & team safety, ensuring compliance with Food Safety and Sustainability policies at all times
• Collaborate with Chef's onboarding and implementation of new menu items, as well as ensuring recipe accuracy during food production

Qualifications

• A minimum of 5 years’ experience in Restaurant / Food Manufacturing / High Volume Commercial Kitchen
• In-depth knowledge of kitchen health and safety regulations
• Food Handlers License
• Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
• Experience working with and sourcing ingredients
• Ability to lead a team in a fast-paced environment with a high level of ambiguity and change
• Outstanding communication and organizational skills. Being able to speak conversational Spanish is strongly preferred.

Benefits

• 🩺Health Insurance coverage
• 🏖 PTO policy and paid holidays off
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥙 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
• 👩🏾‍🏫 Personalized Spanish coach

The role:

We are seeking an experienced and strategic Facilities Manager to oversee and lead maintenance and operational activities . This role is integral to ensuring optimal performance, safety, and compliance in all our facilities, requiring a proactive approach to facility management, planning, and continuous improvement.

Responsibilities:

• Oversee daily operations and maintenance , ensuring standards of quality, safety, and efficiency.
• Develop and manage budgets for facility operations and maintenance.
• Create and implement preventive maintenance programs for optimal building performance.
• Collaborate with senior leadership on strategic planning and alignment with organizational goals.
• Ensure compliance with regulatory and environmental standards.
• Lead and mentor a team, focusing on professional development and efficient work practices

Requirements:

• 5+ years of experience in facilities management, with at least 2 years in a leadership role.
• Proven track record managing multi-unit facilities for a company with a gross revenue exceeding $1 million.
• Strong knowledge of building systems, preventive maintenance, and compliance regulations.
• Excellent leadership and communication skills, with the ability to manage a large team effectively.

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1

🌟 Eligible for a bi-annual performance bonus

⛱ PTO policy and paid sick days

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Family leave, fully paid

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

The Role

As Senior Director, Operations you will own and scale one of CookUnity’s most critical markets — responsible for building a best-in-class operation that sets the standard for the company.

This role goes beyond managing operations — you will design, optimize, and evolve a multi-facility system that delivers exceptional quality, speed, and reliability at scale.

You’ll operate at both a strategic and executional level: shaping the long-term operating model while staying close enough to the floor to identify issues, remove bottlenecks, and drive results in real time.

What You’ll Own

• End-to-end ownership of LA market performance, including P&L, operational KPIs, and customer experience
• A complex, multi-site operation spanning production, fulfillment, logistics, warehouse, and facilities
• Building and developing a high-performing leadership team that can scale with the business
• Designing and implementing systems, processes, and tools that enable efficiency, consistency, and growth
• Driving a culture of ownership, accountability, and continuous improvement across the market
• Ensuring the operation is not just running well today, but built to scale for tomorrow
  

Key Responsibilities

• Lead and develop a large, multi-functional operations organization, creating a culture of accountability, ownership, and continuous improvement
• Own and drive P&L performance, identifying opportunities to improve margins, reduce waste, and optimize labor and cost structures
• Design and implement scalable systems and processes to support growth across multiple facilities
• Use data, dashboards, and real-time metrics to manage performance across throughput, quality, labor efficiency, and on-time delivery
• Identify bottlenecks and drive end-to-end process improvements across production and fulfillment workflows
• Partner cross-functionally with Product, Engineering, Finance, and Supply Chain to execute strategic initiatives
• Leverage automation, technology, and AI-driven tools to improve forecasting, planning, and operational decision-making
• Ensure best-in-class food safety, compliance, and quality standards across all facilities
• Act as the senior operational leader for the market — setting the tone, pace, and standards for execution

Qualifications

• 10+ years of experience leading large-scale operations in food manufacturing, fulfillment, logistics, or similarly complex production environments, with proven ownership of P&L and multi-site performance
• Strong track record of building and developing high-performing teams, including frontline and senior leaders, within fast-paced, high-growth environments
• Deep understanding of operational KPIs (throughput, labor efficiency, quality, cost) with the ability to use data, technology, and AI-driven tools to drive decisions and continuous improvement
• Highly analytical and execution-oriented, with the ability to balance strategic thinking and hands-on problem solving in dynamic, ambiguous environments
• Strong leadership presence and communication skills, with a high degree of ownership, accountability, and a focus on building scalable, efficient systems
• Experience driving operational excellence through process standardization, automation, and a continuous improvement mindset; Spanish proficiency is a plus

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore CookUnity's Leadership Principles – the values and behaviors that guide how we operate, collaborate, and scale.

Benefits

🩺 Health Insurance coverage

🌅 PTO, Sick Days & 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1

🌟 Eligible for a bi-annual performance bonus

🗓️ 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family Leave

🕯 Compassionate Leave: 3–5 days each time the need arises

🥘 Monthly CookUnity credits to enjoy our meals

🧘🏽‍♀️ Wellness perks: nutritional coach access and fitness subsidies

👩🏾‍🏫 Personalized Spanish coach

🌟 Opportunity to join a company that’s redefining how we eat and how chefs work

The Role

As the Senior Manager over Warehouse Operations, you will lead all aspects of warehouse operations for the CookUnity facility. You’ll be responsible for both day-to-day operational excellence and the strategic development of systems and processes that drive scalability, efficiency, and food safety.

This role demands a strong leader who can own and optimize core functions such as stock replenishment, receiving, inventory control, ingredient distribution, and order staging. You'll also serve as a critical cross-functional partner to teams across Culinary, Fulfillment, Procurement, and Technology to ensure materials and ingredients flow smoothly into production and finished goods move efficiently into last-mile distribution.

This is a high-impact role for someone passionate about building systems, developing people, and driving continuous improvement across warehouse and supply chain operations.

Responsibilities

• Oversee all warehouse operations at the CookUnity facility, including receiving, storage, inventory management, ingredient picking, and outbound distribution.
• Manage a team of salaried and hourly associates and leaders (30+ direct and indirect reports)
• Develop and execute warehouse layouts, racking strategies, and inventory zoning to maximize space and improve material flow.
• Lead a team of Supervisors and Associates, fostering a culture of accountability, safety, and high performance.
• Own your portion of the P&L through KPIs such as over-usage, inventory accuracy, waste and spoilage, purchase price variance and labor utilization; develop and implement strategies to improve these metrics.
• Manage warehouse labor planning and the site’s operational budget; ensure labor productivity is continuously optimized.
• Drive continuous improvement initiatives using Lean or Six Sigma methodologies targeting material handling, storage optimization, and data accuracy.
• Aid in development and implementation of Standard Operating Procedures (SOPs) to help ensure Marketplace functions are operating at highest efficiency levels
• Ensure compliance with food safety protocols (e.g., HACCP), sanitation practices, and warehouse safety standards.
• Provide warehouse input into S&OP and site capacity planning processes.
• Travel occasionally (5–10%) to support company-wide initiatives and collaborate with peers at other CookUnity sites.

Qualifications

• Bachelor’s degree in Supply Chain, Industrial Engineering, Operations Management, or related field; or equivalent operational experience in fast-paced warehouse settings.
• Minimum of 8 years of experience in warehouse, inventory, or supply chain operations, including at least 5 years in a leadership role.
• Demonstrated success managing warehouse teams in food production, manufacturing, or high-volume fulfillment environments.
• Strong understanding of HACCP, warehouse safety protocols, and food handling requirements.
• Experience with ERP, WMS, and MRP platforms (e.g., NetSuite, SAP, Infor) and the ability to lead system optimization or rollouts.
• Proven ability to manage site budgets, labor plans, and operational metrics.
• Skilled in continuous improvement practices and structured problem-solving.
• Ability to thrive in a hands-on leadership role within a dynamic, scaling environment.
• Ability to promote professional growth and development of the entire Warehouse team.
• Bilingual English/Spanish strongly preferred due to the makeup of our team.
• Ability to travel 5-10% as needed to support other locations

Benefits

🩺  Health Insurance coverage

⛱ PTO policy and paid sick days

📈 We grow, you grow: Stock Options Plan granted on Day 1.

🐣 Family leave: 12 fully paid

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

What we're looking for

As a Operations Manager II, you'll be responsible for providing a best-in-class experience to our eaters and our chefs.

Your time will be spent running the daily operations of the entire New York market, as well as driving improvement measures, and operational strategy.

You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency.

Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.

Responsibilities

• 1. Operational Oversight

  • Monitor real-time operations to ensure adherence to SOPs.
  • Address and resolve operational issues promptly to avoid operational disruptions.
  • Ensure compliance with KPIs (Sealed Meals Per Hour, Labor, Food Safety Compliance)
  • Act as the first escalation point for on-ground teams.

  2. Team Coordination

  • Labor Management / Scheduling of associates / ensuring they are briefed and aligned on daily objectives.
  • Supervise and support team members during operational hours, and coordinate effective shift handovers

  3. Resource Management

  • Ensure optimal staffing during peak and off-peak hours.
  • Identify and report any resource gaps to senior management.

  4. Performance Monitoring & Reporting

  • Track and analyze performance metrics during shifts.
  • Prepare end-of-shift reports summarizing activities, issues, and resolutions.
  • Identify areas for operational improvement and propose solutions.

  5. Communication

  • Maintain clear communication with cross-functional teams, including IT, Customer Support, and Quality Assurance.
  • Relay updates and changes in processes to team members promptly.

Qualifications

• Bilingual (English & Spanish Fluency)
• Experience in cold storage (preferred), operations, logistics, or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Bachelor’s degree in Business Administration, Operations, or a related field preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in relevant tools and software (e.g., operational dashboards, reporting tools).

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1

🌟 Eligible for a bi-annual performance bonus

⛱ PTO policy and paid sick days

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Family leave: 12 weeks fully paid

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

The role:

As an Operations Manager, you'll be responsible for providing a best-in-class experience to our eaters and our chefs. You are responsible for the effective and successful management of labor, productivity, quality control, and safety measures for CookUnity’s fulfillment and logistics department. As an Operations Manager, you manage, motivate, and inspire teams of employees (90 -100 associates). You provide direction and goals for process, equipment, and infrastructure improvements to improve reliability, efficiencies, and long-term costs.

Responsibilities:

• P&L Ownership: Manage and optimize financial performance for fulfillment and logistics, ensuring alignment with company goals.
• Labor & Cost Management: Oversee labor planning and cost control strategies to maintain efficiency while meeting operational targets.
• Operational Efficiency: Drive process improvements through methodologies such as 5S, Lean, or Six Sigma to improve productivity, accuracy, and organization.
• Fulfillment & Logistics Strategy: Ensure on-time, accurate dispatching and delivery, including oversight of route optimization and last-mile logistics execution.
• 3PL Oversight: Manage relationships and performance of third-party logistics partners to guarantee quality and reliability.
• Data-Driven Decision Making: Leverage analytics to inform operational strategies, identify trends, and implement measurable improvements.
• Cross-Functional Collaboration: Partner with Customer Experience, Product, and Engineering to streamline processes and ensure seamless order fulfillment.
• Continuous Improvement: Foster a culture of innovation and accountability, improving safety, quality, cost efficiency, and scalability of warehouse operations.

Qualifications:

• 3+ years of leadership experience in order fulfillment, transportation, and/or warehouse management operations
• Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
• Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
• Experience using large databases and e-commerce frameworks (we use Magento and OnFleet)
• Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
• Proven ability to effectively motivate and manage a high-performing team
• Outstanding organizational and communication skills.
• Excitement for working in a fast-paced environment with a high level of ambiguity and change

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Family leave fully paid
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
•  🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle
• 👩🏾‍🏫 Personalized Spanish coach
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical