About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

THE ROLE

As a Manager, Technical Services at Everpure, you will lead and scale a high-performance team of engineers dedicated to the 24x7 monitoring and health of our customer arrays. Your mission is to ensure world-class service delivery by transforming technical front-line support into a proactive, outcome-driven organization. You will collaborate closely with Engineering and Product Management to bridge the gap between customer feedback and product innovation, ensuring our clients solve complex problems with unprecedented speed.

WHAT YOU'LL DO

• Lead and Scale Talent: Own the end-to-end lifecycle of your team by recruiting top-tier technical talent and implementing performance management frameworks that drive professional growth and operational excellence.
• Optimize Operational Efficiency: Drive process improvements and scalability initiatives that reduce time-to-resolution, ensuring the Technical Services team can support our growing global customer base without sacrificing quality.
• Champion Customer Success: Serve as a critical escalation point for high-priority customer concerns, coordinating across internal departments to resolve complex issues and maintain Everpure’s reputation for reliability.
• Strategic Cross-Functional Collaboration: Partner with stakeholders in Engineering and Sales to provide technical insights that influence the product roadmap and improve the overall customer experience.
• Front-Line Readiness: Oversee shift scheduling and on-call rotations to ensure 24x7 coverage, maintaining a constant state of readiness for any critical system events.

WHAT YOU BRING

• Experience: 5+ years of experience in customer-facing, technical services related work and 3+ years of experience in direct leadership as a people manager
• Proven Leadership: Demonstrated ability to manage, mentor, and develop technical teams within a customer-facing environment, focusing on building a culture of accountability and innovation.
• Technical Troubleshooting Expertise: Comprehensive understanding of troubleshooting complex hardware and software systems, specifically involving data storage, OS foundations (Linux, Windows, VMware), or similar enterprise technologies.
• Strategic Problem Solving: A track record of identifying operational bottlenecks and implementing scalable solutions that improve team productivity and customer outcomes.
• Communication & Influence: Strong verbal and written communication skills with the ability to translate technical challenges into actionable insights for both customers and executive stakeholders.

Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

 #LI-ONSITE

Compensation & Schedule

• Pay: $24.25/hr (Potential for Night Shift Differential)
• Schedule: 2-2-3 Rotating Schedule (12.5-hour shifts)
• Shifts: Day (6:00 AM – 6:30 PM) | Night (6:00 PM – 6:30 AM)

Career Growth: The Step Up Program We are looking for "Growth Minded" individuals. Through our Step Up Program, you have the opportunity and expectation to prepare yourself to reach Operator 2 status within 90–120 days. This milestone recognizes your ability to run high-speed lines independently and includes a formal title change and a pay increase.

Key Responsibilities

• Line Operation: Set up and operate high-speed packaging machinery to meet daily production timelines.
• Quality Control: Inspect final product, boxes, and seals to ensure they meet our superior quality standards.
• Inventory Flow: Utilize ERP systems for material movements and tracking through the packaging area.
• Troubleshooting: Perform minor equipment changeovers and basic maintenance to ensure line efficiency.

GMP & Appearance Standards As an essential worker in a food manufacturing facility, the following standards are mandatory:

• Uniforms: We provide full uniforms for all staff.
• Footwear: Specific safety footwear is required.
• Prohibited Items: To prevent contamination, no jewelry, fake eyelashes, fake nails, or nail polish are permitted on the line—no exceptions.
• Physical: Ability to work in a fast-paced environment and lift products/totes weighing up to 50 lbs.

Employee Benefits

• Full Insurance: Medical, Dental, and Vision coverage.
• Paid Time: PTO, Vacation, and Holiday Pay.
• Company Values: Respect, Stronger Together, Integrity, Solutions Focused, and Growth Minded.

The Interview Process

1. Phone Screen: A conversation covering your experience, logistics, and the 2-2-3 schedule.
2. In-Person Interview: A meeting with the Hiring Manager to discuss technical skills and cultural fit.

Director of Customer Support

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are seeking an experienced Director of Customer Support to lead and grow our Technical Support Specialists and Tier I and Tier II support teams. As a growing organization, we need someone with experience in scaling customer support operations in a dynamic software environment. You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base.

This is a hybrid position based in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

• Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).
• Develop and implement scalable processes and best practices to improve team efficiency and customer satisfaction.
• Identify and implement opportunities to leverage AI for process enhancement.
• Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores, and report on these metrics regularly.
• Collaborate with other departments (Product, Engineering, Sales) to ensure the support team is equipped with the necessary knowledge and tools.
• Manage escalation processes to ensure timely resolution of complex or high-priority issues.
• Identify trends in support cases to proactively address common customer challenges and suggest product improvements.
• Maintain and enhance customer support platforms and tools, ensuring they are optimized for a growing team.
• Ensure proper documentation of support workflows, troubleshooting guides, and internal processes.
• Oversee training and development programs for the support team to continuously improve their technical knowledge and customer service skills.
• Advocate for customer needs within the organization and help align support efforts with broader company goals.

What We’re Looking For:

• 6+ years of experience managing customer support teams, ideally in a SaaS or software-focused environment.
• Proven track record of scaling support teams and improving operational efficiencies in a fast-paced, high-growth setting.
• Experience with AI tools to better Customer Support.
• Strong leadership and coaching skills, with the ability to foster a collaborative, results-driven team culture.
• Experience working with customer support platforms
• Excellent problem-solving and analytical skills, with the ability to derive insights from data and apply them to improve support performance.
• Strong communication skills, both verbal and written, with the ability to interact effectively across teams and with customers.
• Ability to adapt and thrive in a constantly evolving software environment.
• Bachelor’s degree in a related field preferred.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here’s are the stages of a typical interview process:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

What You’ll Do 

NetDocuments is seeking a Senior Manager, Product Design to lead the design and research efforts shaping our next generation of products, including AI-powered experiences that are transforming how legal professionals draft, review, and organize their work. 

In this role, you will lead a multidisciplinary UX team, define how AI capabilities are integrated into the product, and partner closely with Product and Engineering leadership to deliver intuitive, trustworthy, and high-impact user experiences. You will operate at the intersection of design leadership, product strategy, and emerging AI technologies, influencing both product direction and how design operates across the organization. 

You will: 

Drive AI Product Strategy & Experience Vision 

• Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision. 

• Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control. 

• Guide product direction by balancing customer needs, business goals, and technical feasibility. 

• Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise. 

Define Design Systems & Scalable Experience Patterns 

• Own and evolve design system strategy, including governance, contribution models, and cross-team adoption. 

• Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops. 

• Ensure consistency, scalability, and quality across all product surfaces. 

• Drive alignment between AI capabilities and the broader product ecosystem. 

Elevate Craft & Design Quality Across Teams 

• Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking. 

• Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices. 

• Define what great AI-powered professional workflows look like and ensure consistent execution across teams. 

Lead Team & Influence Design Culture 

• Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development. 

• Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows. 

• Identify opportunities to integrate AI into team processes to improve efficiency and output quality. 

• Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness. 

• Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making. 

What You’ll Need to Be Successful 

• 8+ years of UX experience, with 4+ years managing designers and/or researchers. 

• Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments. 

• Strong foundation in user-centered design, UX research, and design systems. 

• Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership. 

• A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact. 

• Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities. 

• Strong collaboration skills with product and engineering partners. 

• AI & Emerging Technology Experience 

• Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows. 

• Understanding of AI-specific UX challenges including trust, explainability, and graceful failure. 

• Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows. 

• Curiosity and a growth mindset toward emerging technologies and their impact on product and design. 

What Will Make You Stand Out 

• Experience designing for legal technology or other regulated, complex domains. 

• Experience scaling design systems and practices across multiple teams. 

• Demonstrated success integrating AI into both product experiences and internal team workflows. 

• Strong perspective on the future of AI in professional software and UX design. 

What You’ll Love About NetDocuments   

• The People!   

• 90% healthcare premiums company covered   

• HSA company contribution   

• 401K match at 4%   

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000 

The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. 

About the Role

iCapital is seeking a strategic, hands-on, and results-driven Assistant Vice President or Vice President Program Manager to join the Product Operations team, directly supporting the Pre-Investment vertical. This role will lead the planning and execution of multiple complex, highly technical software development initiatives that are critical to firm-wide priorities. The ideal candidate brings a strong track record of delivering enterprise-scale technology projects in financial services, thrives in a fast-paced environment managing concurrent workstreams, and operates as a true partner to Product and Engineering leadership. They are comfortable working with globally distributed teams, leveraging AI-powered tools to accelerate execution, and stepping directly into problems to drive resolution independently and with urgency.

Responsibilities

• Own and drive the end-to-end delivery of multiple concurrent strategic software initiatives across the Pre-Investment vertical, ensuring alignment with business goals, timelines, and resource plans.
• Build trusted relationships with product and engineering leads, understand strategic priorities and technical tradeoffs, and co-own delivery outcomes alongside both disciplines.
• Lead cross-functional collaboration with the Product, Engineering, UX, Legal, Compliance, and Sales teams to ensure seamless execution and stakeholder alignment across distributed, multi-location teams.
• Develop and maintain detailed project plans, including milestones, dependencies, and risk mitigation strategies across a portfolio of technically complex initiatives.
• Diagnose root causes, drive resolution directly, and escalate when necessary, with clear context and recommendations.
• Use analytical reasoning to assess program performance, identify areas for improvement, and lead efforts to improve efficiency and effectiveness within the team.
• Serve as a power user and operational owner of Monday.com, designing and maintaining boards, dashboards, automations, and workflows that drive transparency, accountability, and timely delivery across teams. Ensure Monday.com is the source of truth for roadmap tracking, status reporting, and cross-functional visibility.
• Maintain deep operational fluency in JIRA and Confluence, actively using JIRA for sprint-level tracking, backlog management, and engineering alignment, and Confluence for documentation, decision logs, and durable program artifacts. Operate seamlessly across all three platforms (Monday.com, JIRA, Confluence) as an integrated toolkit.
• Prepare and present project status reports, dashboards, and performance metrics to leadership and cross-functional stakeholders.
• Facilitate decision-making forums and working sessions to align teams, resolve conflicts, and drive consensus.
• Leverage AI tools, including Microsoft Copilot and Anthropic's Claude to accelerate operational workflows such as drafting communications, synthesizing meeting notes, analyzing project data, generating status summaries, and improving the speed and quality of program execution outputs.

Qualifications

• 7-10+ years of relevant experience within program management, project management, or business analysis roles
• Proven experience delivering multiple complex, technically deep software projects simultaneously in financial services or fintech environments
• Demonstrated ability to partner directly with product and engineering leadership, understanding product strategy, technical architecture, sprint mechanics, and delivery tradeoffs well enough to co-own outcomes, not just track them
• Experience working effectively with globally distributed teams 
• Strong interpersonal and communication skills, with the ability to influence and align diverse stakeholders
• Able to operate independently with minimal direction and take direct ownership of problems from identification through resolution
• Demonstrated ability to manage ambiguity, prioritize competing demands, and operate with a risk management mindset
• Deep understanding of Agile methodologies and advanced proficiency across the full toolset (i.e. Monday.com, JIRA, and Confluence)
• Operational rigor with a focus on process improvement, workload distribution, and team enablement
• Experience peer-influencing projects and fostering a culture of accountability and growth
• Hands-on experience with AI productivity tools, specifically Microsoft 365 Copilot (for email, Teams, document drafting, and meeting synthesis) and Anthropic Claude (for analysis, summarization, and operational content generation)
• Comfort experimenting with AI-assisted workflows to improve team velocity, reduce manual overhead, and enhance the quality of executive-facing deliverables
• PMP, SAFe, CSM, or CSP certifications are a plus

Benefits

The base salary range for this role is $120,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About The Role

As Quality Assurance Manager you will assist with the of development Quality Assurance and Food Safety programs.  The Quality Manager is responsible for ensuring adherence to company policies, food safety standards, government regulations, and industry best practices including GMP and HACCP/HARPC. The QA Manager will integrate quality assurance into all functions and roles.  

The Critical Success Factors

You will be most successful if you: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

• Implement and maintain Quality policies and procedures at all levels within the facility.
• Foster and maintain positive Food Safety and Quality culture within the facility.
• Monitor and verify corrective and preventive action procedures for troubleshooting production concerns and customer product issues.
• Manages team building and evaluates the skills and training needed of the hourly QA team members. Participates in and contributes to the continuous improvement of the department.
• Develop and execute training programs that support the Company’s objectives regarding quality and food safety
• Support other departments in accordance with business requirements
• Effectively implement and maintain quality assurance programs to ensure company compliance with all FSMA, 21 CFR Part 117, GFSI, local regulations, and customer requirements.
• Ensure the company’s Food Safety compliance to new or revised local, state or federal regulations as outlined by the Food and Drug Administration. Remain current on trends and changes affecting Food Safety. 
• Manage the GMP Audit process by inspecting the facility and production floor to ensure compliance with food specifications and food safety practices. Facilitate the process through training across departments, performing & completing GMP Audits and associated reports in a timely manner. 
• Ensure adherence to manufacturing specifications, standards, protocols and procedures.
• Ensure adherence to document control parameters and continuously monitor production records which validate product produced is within specification, is traceable, and is safe to the consumer.
• Serves as alternate GFSI Practitioner
• Serve as alternate to hold and release
• Ensures Food Safety system verification and validation activities are completed according to specified schedule.
• Ensures Pre-requisite programs are completed according to a specified policy and schedule.
• Ensures adherence to all quality procedures and policies.
• Maintain overall responsibility for Key Performance Indicators & inputs to department budget
• Lead and manage regulatory and 3rd party audits such as GFSI, Organic, Kosher, customer audits and FDA regulatory visits.
• Perform other duties as assigned by Director of Quality. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The Minimum And/or Technical Requirements  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The following list that follows is representative of the knowledge, skill and/or ability required: 

• Bachelor's degree from four-year College or university in Science, Food Science or related field, or 5 plus years QA food processing experience. 
• Ability to define problems, 
• Collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 
• Certifications in HACCP, SQF, PCQI, statistical process control and analysis or related experience and/or training; or equivalent combination of education and experience. (May be required to provide proof of certifications) 

LANGUAGE SKILLS  

Ability to read, analyze, and interpret common scientific and technical journals, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to effectively present information to top management, public groups, and/or boards of directors.  

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is required to sit, stand, walk and use hands to reach.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate. 

POSITION TYPE/EXPECTED HOURS OF WORK  

This is an Exempt position.  

Senior Business Systems Manager 

Canopy, South Jordan, UT, Hybrid

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.  We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We're seeking a technical, strategic, execution-focused Senior Business Systems Manager to join our G&A team. This role will initially be as a hands-on IC: you'll personally design data flows, own integrations, and govern the systems that run our business. Over time, you'll have the opportunity to build and lead the Business Systems team as the function matures.

Canopy's core business systems (Zuora, Stripe, Asana, Pendo, Rippling, and more) are owned by the functional teams that adopted them. That's worked until now. As AI-powered workflows, multi-system product launches, and growing integration demands push the limits of that model, we need someone to own the platform layer end-to-end.

This role requires someone who can sit with a stakeholder, extract messy requirements, and personally produce a clean system design, data flow, and process spec — not just manage others who do. This is a high-impact role ideal for someone who thrives in a fast-paced environment, enjoys owning and solving complex business problems, and can build alignment across diverse stakeholders.

This is a hybrid position in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

System Ownership

• Own day-to-day administration and overall architecture for cross-functional platforms, including Zuora, Stripe, Asana, Pendo, and more.
• Own the integration layer between core platforms, ensuring data flows between systems are reliable, documented, and governed.
• Design data models, system specs, and process flows from scratch based on stakeholder input.
• Translate business requirements into clear, actionable system features, integrations, and enhancements.
• Evaluate build vs. buy tradeoffs with enough technical depth to defend your recommendation.
• Manage vendor governance, including consolidated procurement, license management, and renewal tracking across all platforms.

Program Management

• Own the internal systems roadmap and serve as the single intake point for system changes, new tool evaluations, and cross-functional automation requests.
• Create technical documentation, decision logs, and retrospectives that individual contributors can act on without a follow-up meeting.
• Manage large, cross-functional initiatives by establishing clear timelines, ownership, and outcomes.
• Lead program cadences such as standups, roadmap reviews, retrospectives, and stakeholder updates.

Partnership & Strategy

• Partner closely with Finance, RevOps, and BI to understand their roadmaps, identify pain points, and proactively propose solutions.
• Reinforce internal data integrity by helping to define systems of record, enforcing data hygiene, and resolving conflicting definitions.
• Communicate project statuses and solutions to leadership both in-person and asynchronously via rigorous documentation.
• Build and maintain dashboards and reporting tools to track system health and performance metrics.

What We’re Looking For

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 5+ years of experience in program management, product ownership, business systems, or operations roles in a SaaS environment.
• Demonstrated ability to personally produce technical artifacts (ERDs, flow diagrams, business requirements docs), and not just manage others who do.
• Hands-on experience with SQL and data modeling; you're comfortable querying systems directly to diagnose data integrity issues.
• Proven, deep familiarity with internal G&A domains (Finance, BI, RevOps, etc.)
• Experience with Zuora
• 2+ years of people management experience
• Proven experience with Salesforce, Pendo, Rippling, and Stripe is a plus.
• Track record of leading cross-functional initiatives from idea to execution.
• Clear, confident communicator able to translate technical constraints into business language and vice versa for audiences of all levels.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

The Impact You’ll Make

Recursion is leading an era of autonomous science – iterating across the discovery process, leveraging machine learning and agents built-for-purpose to uncover novel insights across biology and chemistry, fueling our clinical-stage pipeline. As the Senior Product Manager for Agentic Science, you will sit at the intersection of drug discovery and AI, serving as the critical translator between our scientific teams and the agentic systems they depend on. Your primary focus will be on outcomes: ensuring our agents impact Recursion’s pipeline through demonstrably accelerating discovery.

This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner closely with drug discovery scientists to understand their workflows, translate their needs into agent task definitions, and design and maintain the benchmarks that -ensure our agents are driving value. As the field evolves rapidly, you will help the team distinguish real scientific progress from superficially promising results.

In this role, you will:

• Champion Benchmarking for Agentic Science: Drive alignment across scientific and technical teams around evaluation frameworks that measure agent performance against scientifically meaningful outcomes, continuously refining them as the field evolves.
• Drive Outcome-Focused Product Development: Keep the team anchored to what matters: building agents that meaningfully advance drug discovery programs, not just executing tasks.
• Evangelize the "Human-in-the-loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery.
• Monitor the Competitive Benchmark Landscape: Track how leading organizations across pharma AI, biotech, and foundation model research are measuring agentic performance. Ensure Recursion's evaluation frameworks stay calibrated against external standards, so our benchmarks reflect genuine scientific progress rather than internally optimized metrics.

The Team You’ll Join 

You will join a cross-functional team of software engineers, data scientists, AI/ML scientists and drug discovery biologists and chemists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will work closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting-edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models).

The Experience You’ll Need

• Background in Drug Discovery or AI-driven Science: You have direct experience working in drug discovery, biotech, or AI-driven scientific research. Ideally, you will have worked hands-on with agentic systems (or agents) in a scientific context. You can credibly partner with PhD-level scientists and translate between scientific goals and technical systems without losing fidelity on either side.
• Fluency in Modern AI: You don't need to be an engineer, but you follow the AI landscape closely and understand how LLMs and agentic systems actually work in practice. Bonus points if you've benchmarked an agent(s) or worked hands-on with agentic tools, even outside a formal work context.
• Experimentation-First Mindset: You have a natural instinct for working through rapid prototyping cycles, whether in a product, research, or scientific context. You'd rather run a quick experiment than write a long spec.
• Systems Thinking: You can hold the big picture in mind while working in the details. You think naturally about how multiple agents interact, where they hand off to each other, and where humans need to be in the loop to catch errors, validate outputs, or make judgment calls that agents can't.

Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, ML and software engineers, AI Researchers) around a unified technical vision.

Working Location & Compensation:

This is an office-based, hybrid position at one of our offices in either Salt Lake City, Utah or New York City, New York. Employees are expected to work in the office at least 50% of the time.

At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $142,500 - $220,500. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

#LI-EP1

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

About the Opportunity 

NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role will deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The Technical Trainer will play a critical role in shaping how partners understand and apply our solutions, particularly in legal, compliance, and professional services environments. 

Reporting to the Senior Manager of AI Success Operations, this role requires not only technical training acumen but also a solid understanding of legal operations, AI-powered document management, and the evolving needs of law firms and legal departments. 

What Your Contributions Will Be:

• Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples. 
• Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal-specific workflows, and best practices. 
• Ensure follow-through and program completion with personalized support, coaching, and learning journeys. 
• Stay current on NetDocuments AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical. 
• Act as a liaison for customers, coordinating across internal teams to resolve issues, representing customer needs, and ensuring aligned support throughout the implementation process.
• Present confidently to customers and internal stakeholders in meetings, project updates, and briefings.
• Support strategic business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and training delivery KPIs.

What You Will Bring to the Team:

• A deep understanding of how legal professionals use technology, including document management systems, AI-driven search, and workflow automation. 
• The ability to translate technical functionality into business value, particularly in law firms, legal operations, compliance, or corporate legal departments. 
• A learner-first mindset—balancing clarity, empathy, and impact in every training session. 
• Skills in knowledge transfer and curriculum development with an eye toward legal relevance and customer success. 

Required Education and Experience: 

• 3+ years of proven experience as a technical trainer or in a technical enablement role. 
• Strong presentation skills and comfort with delivering training to diverse audiences, including legal professionals. 
• Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment. 
• Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector. 
• Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios. 
• Ability to work independently in a fast-paced, ever-evolving SaaS environment. 

Ideally You Will Have 

• Direct experience working in, consulting for, or training legal professionals (law firms, legal ops, or corporate legal teams). 
• Familiarity with legal practice management systems, document lifecycle management, or AI applications in legal services. 
• Knowledge of AI capabilities in document management systems and a passion for demystifying them for learners.

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

The annual compensation range for this position is: $85,000 - $100,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

#LI-REMOTE

#LI-HYBRID

About the opportunity:

NetDocuments is seeking a Technical Support Engineer to provide support interfacing primarily via web/email and phone with customers to resolve technical complications within the NetDocuments platform.  The Technical Support Engineer will report to the Customer Support Manager.  The ideal candidate will have experience and understand troubleshooting technical questions from B2B clients.

What your contributions will be:

• Become technically proficient in the NetDocuments suite of products
• Answer incoming phone calls and own incoming Support Cases through our Support Portal
• Troubleshoot technical problems and resolve issues for customers using the NetDocuments platform
• Manage and respond to your backlog of Support Cases in a timely fashion
• Own your Support Cases from creation through resolution
• Participate in the Software Development lifecycle through diagnosis and reporting of new and known issues
• Participate in KCS by creating and editing Knowledge Base articles
• Quickly ramp up on new releases, enhancements, and product functionality to ensure successful support for customers
• Assist in after hours on-call Support rotation (optional and paid)
• Other duties as assigned

What you will bring to the team:

• Technical Capacity – you know your way around an Operating System and are actively interested in the technology that makes the world run
• Customer Focus – you are empathetic and able to understand the pain points your customer is facing
• Problem Solving – you can see the difference between the desired result and the observed result and can think tactically about how to get there
• Communication Proficiency – you are an active listener and know how to help customers and peers understand any issue whether in writing or on the phone
• Task Management – you own your day and can prioritize it accordingly while balancing the needs of your incoming work

What you will need for success:

• Associates or bachelor’s degree in computer science or IT related field or equivalent experience
• 2+ years’ relevant experience in a technical specific role
• Experience using and/or troubleshooting issues with:
  • Windows 7-11
  • OSX Sierra-Big Sur
  • Office 2010-365
  • iOS/Android
  • Command Line/Terminal
  • Windows Registry
  • Active Directory

Ideally you will have:

Experience with the following Systems:

• MS SQL
• Couchbase
• Citrix
• REST API
• SAML Authentication

Experience with the following Tools:

• Fiddler or Wireshark
• Splunk
• Windows Administrative Tools (Event Viewer, Task Manager, Process Monitor)
• Browser-based Dev tools
• Claude or similar AI tools

What you will receive:

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

SUMMARY

An ideal Client Onboarding Manager needs to be motivated, results-driven, and can work with client users to lead efficient and successful onboarding campaigns. The Client Onboarding Manager will drive revenue from Supplier Registrations by managing and overseeing Registration Campaign launches, while using best practices to ensure desired outcomes. They will work directly with client stakeholders, internal project team members, and supplier sales leadership. We are looking for self-starters who are resourceful and have demonstrated a high degree of discipline in their academic and professional pursuits. This is a hybrid role, working three days a week in our beautiful Lehi, Utah office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Set clear expectations with clients and foster two-way communication, establishing Avetta as a trusted partner and expert
• Support our clients on-site and in their systems as needed
• Assist client stakeholders on gathering their supplier list from various ERP systems in the appropriate format including all required data
• Coordinate the scope, enrichment, prioritization, strategy, and quality assurance of the client’s supplier list
• Collaborate with clients and Avetta’s Supplier Communications team to draft a co-branded communication plan for both the client’s internal employees and their suppliers
• Coordinate the communications being sent to the appropriate recipients at the appropriate time from the client and Avetta to drive the intended outcomes
• Assist client stakeholders in implementing good change management best practices within their business’ policies and procedures
• Coordinate with Account Management and Technical Resources when there is an opportunity for integration/automation/API.
• Disseminate critical client-specific information to internal teams
• Generate and manage Supplier Registration reporting at various levels of our clients’ organization (Company/BU/Region/Site/Submitter) to meet client SLAs, drive efficiency and quality for customers, track progress and outcomes, and strategize on next steps
• Train client users on the use of our product features related to supplier registration such as: submissions, reporting, and feedback
• Handle customer escalations and maintain regular reporting updates
• Collaborate with internal teams to create smooth transition from Client Onboarding Manager (COM) to Client Success Manager (CSM) after launch
• This position requires travel to attend sales conferences, events, training sessions and other travel as outlined by management.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• 2-3 years of experience in customer onboarding, or a combination of 2+ years in onboarding with additional experience in Implementation and/or Customer Success roles
• Candidate must display high energy, high passion level, determination, and perseverance
• Sales experience or experience with long sales-cycles is a plus, but not required
• Candidate must display comfort level with working with and committing to aggressive goals
• Professional phone presence and excellent communication skills are required, both written and verbal
• Ability to work independently and as part of a team
• Able to work in fast-paced, self-directed entrepreneurial environment
• Excellent time management skills
• Strong Decision-making, problem resolution, and creative thinking skills
• Able to multi-task the activities with shifting priorities
• 2+ years of CRM (Salesforce.com) experience
• Experience with Microsoft Office suite of products
• Successful candidates will demonstrate regular and predictive attendance as a fundamental aspect of their commitment to the role and our team
• Bachelor’s degree in business administration or a related field is preferred
• Project Management certification or training is a plus

METRICS THAT MATTER:

• Supplier List Management
• Communication Management
• Implementation and Documentation of Change Management Best Practices
• Conversion Percentage of Managed Campaigns
• Client Feedback Training and Management
• Reporting Accuracy and Presentation
• Client Interaction Survey Scores

We offer a competitive compensation package along with comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

Senior Full Stack Engineer

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.

We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients (and investors) love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

Canopy is a fast-growing SaaS startup in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

We're hiring a Senior Full Stack Engineer to help make our world-class practice management platform for accounting professionals even better. You'll work on a highly collaborative squad alongside other engineers, a product manager, UX designer, and QA engineer, with the autonomy to research, hypothesize, build, test, and iterate on the best solutions for our customers. Our microservices backend and micro-frontend architecture support independent deployments, letting our teams ship to production multiple times a day. If you want to have a meaningful impact at a company that means "agile" when we say it, we'd love to hear from you.

What You’ll Do

• Partner with your PM, UX designer, fellow engineers, QA, and customers to define and validate new features end-to-end
• Build user-facing experiences in JavaScript/TypeScript and React that delight our customers
• Design and implement REST API endpoints and microservices using Python with FastAPI or Java with Vert.x, backed by PostgreSQL
• Write unit tests, participate in code reviews, and help maintain quality across the codebase
• Own builds and deployments to staging and production using Docker, GitLab, and Kubernetes
• Identify, prioritize, and resolve bugs and technical debt across the stack
• Share what you learn through mentoring, trainings, and interviewing future teammates
• Contribute to effective AI driven engineering tooling that improves quality and efficiency for every engineer

What We’re Looking For

• 5+ years of professional software development experience, with meaningful exposure to both frontend and backend work (we don't expect equal depth in both)
• Strong proficiency in JavaScript, with experience in React or a similar modern framework
• Strong proficiency in at least one of the following backend languages (Python, Java, or Kotlin) and comfort with SQL and RESTful API design
• Familiarity with modern tooling: TypeScript, Git, and testing frameworks for both front end and back end code
• Hands-on experience with AI coding assistants like Claude Code or Cursor, an eagerness to adopt the latest advancements and best practices, and the judgment to steer AI toward high-quality code you fully understand and can stand behind
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience
• Strong communication skills and the ability to collaborate well with both technical and non-technical teammates
• A passion for building scalable solutions that have real customer impact

Bonus Points 

• Proficiency with microservices architecture or micro-frontend infrastructure
• Experience with observability tooling (logging, metrics, tracing)
• Hands-on experience building features that integrate LLMs or AI capabilities into a product

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

SMB Implementation Specialist

Canopy, South Jordan

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

What  you’ll do:

• Guide our new customers through their initial account configurations and ensure proper setup of their Canopy accounts.
• Provide world-class onboarding and training experiences in the form of feature-specific training calls, screen shares, and email communications that help customers achieve value from our software right out of the gate.
• Be accountable for tracking personal and customer goals and progress, and provide data-driven insights from your implementation clients.
• Proactively reach out to users during implementation to encourage adoption of the software by providing value, use cases, and best practices throughout their first 30-60 days (and/or coordinate with CSM’s).
• Provide a comprehensive introduction to a customer’s assigned CSM (when applicable) and facilitate a hand-off post-implementation to ensure the client feels supported moving on from the onboarding experience.
• Be a product & industry expert at all times by staying on top of product development, competition, and industry benchmarks & happenings. 
• Work with other teams within Canopy to ensure data/file migration success.
• Be able to provide on-the-fly technical troubleshooting or basic configuration services while the customer is live & engaged on your calls.
• Thoroughly understand and document confirmation of use cases, firm demographics, pain points, opportunities, etc. from the onboarding POC.
• Project-manage your action and advocacy items to completion, share ideas for operational improvements, and use seasonal ‘downtime’ to execute on said initiatives or hone and develop your technical support skills.
• Go above and beyond to serve our customers and your team, provide a world-class customer experience, and be a shining, standard-setting example of what it means to be a “Canopian.” 

The skills you’ll need:

• 1-2+ years of Implementation experience
• 1-2+ years of SaaS industry experience
• Ownership. Craving responsibility and accountability to the role's above description
• Project management. Organizational skills, creativity, curiosity, and a solution-oriented focus are a must
• Be a self-starter with the ability to drive your own productivity
• Keep a positive outlook, with the ability to maintain a hungry and enthusiastic approach in a complex, challenging, and open-ended environment
• Excellent written and verbal communication skills in the English language

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Bonus Points If You Have: 

• Amazing MS Excel skills

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

ABOUT THIS ROLE

As the Revenue Accounting Manager you will serve as the technical subject matter expert and primary driver for the daily execution of our global revenue streams, spanning SaaS, hardware, and services. This role reports to the Director, Revenue Accounting, and is a high-impact, individual contributor role focused on the technical accuracy and integrity of our financial reporting. You will own the end-to-end revenue close process and maintain robust governance to ensure all reporting remains compliant with U.S. GAAP (ASC 606). Your expertise will be vital in ensuring audit readiness, transparency, and the scalability of our global revenue operations as we continue to expand.

ROLE RESPONSIBILITIES 

• Technical Revenue Execution: Lead the monthly and quarterly revenue close process. This includes the high-level preparation of complex journal entries, reconciliations, and the oversight of revenue recognition data to ensure accuracy.
• Technical Documentation & Research: Act as the internal consultant for revenue accounting. You will draft and maintain technical accounting memos to ensure all revenue conclusions are documented, approved, and prepared for rigorous audit testing.
• Compliance & SOX Governance: Serve as the functional owner for revenue-related SOX controls. You will design and execute processes that meet internal and external compliance standards, ensuring a "no surprises" audit environment.
• Systems & Scalability: Take a lead technical role in the Oracle revenue system enhancement project. You will partner with IT to perform User Acceptance Testing (UAT), troubleshoot complex logic issues, and ensure data integrity for SKUs, pricing, and contracts.
• Process Automation: Proactively identify and implement process improvements to shorten close cycles and leverage automation, ensuring our systems can scale for international expansion.
• Strategic Collaboration: Partner cross-functionally with Sales and Legal to review complex deal structures, identifying and communicating potential revenue impacts before contracts are finalized.
• Audit Management: Act as the primary liaison for internal and external auditors during walkthroughs, providing expert evidence collection and technical explanations for revenue treatments.

OUR IDEAL CANDIDATE

• Credentials: CPA is highly preferred with a deep technical foundation in ASC 606.
• Experience: 5+ years of progressive accounting experience. We highly value candidates with a blend of Big 4 public accounting and hands-on corporate revenue experience in a fast-paced environment.
• Systems Mastery: Advanced proficiency with Oracle (strongly preferred) and Salesforce. You should have a proven track record of navigating ERP implementations or significant system upgrades.
• Analytical Depth: Exceptional skills in complex reconciliations and flux analysis. You have a knack for distilling massive amounts of technical data into clear, actionable insights for leadership.
• Autonomy & Integrity: A self-starter who operates with the highest ethical standards. You possess the professional independence and confidence required to uphold financial reporting integrity without constant supervision.

SENIOR MECHANICAL ENGINEERING MANAGER

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
• Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

As the Senior Mechanical Engineering Manager, you will lead the hardware evolution of LVT’s products into new form factors and market segments. You are responsible for the entire mechanical lifecycle: from helping determine product direction, performing rapid R&D, delivering through development stage gates and supporting sustaining efforts. You will lead a high-performing team of engineers to solve complex thermal, structural, and power challenges in extreme environments. This role is a critical bridge between visionary product design and operational excellence, ensuring our "scrappy" innovation scales into world-class reliability.

This role is based in-office out of our Headquarters in American Fork, Utah, although some days will need to be spent with the team and inhouse manufacturing based in Spanish Fork. There will also be approximately 5-10% travel required to our partners overseas facilities.

ROLE RESPONSIBILITIES

• Strategic Leadership: Own the mechanical engineering roadmap, balancing the speed of New Product Introduction (NPI) with the stability of sustaining engineering.
• Team Mentorship: Lead, hire, and develop a multi-disciplinary mechanical engineering team, fostering a culture of high accountability and rapid prototyping.
• Design for Excellence (DfX): Oversee the design of camera and sensor products, ensuring they meet strict standards for manufacturability, reliability,cost, and field serviceability.
• Lifecycle Management: Direct the transition of products from prototype to mass production, working closely with Product, Program Management, Supply chain and manufacturing partners.
• Thermal & Structural Integrity: Validate hardware performance through rigorous simulation and physical testing to survive diverse, off-grid environmental conditions.
• Continuous Improvement: Analyze field failure data to drive iterative design improvements, increasing the MTBF (Mean Time Between Failure) for our global fleet.
• Vendor Management: Manage relationships with fabricators and component suppliers to ensure technical specifications and lead times align with LVT’s growth targets.

OUR IDEAL CANDIDATE

• Proven Leadership: 10+ years of mechanical engineering experience, with at least 3+ years in a formal people-management or lead role.
• Full-Lifecycle Expertise: Demonstrated success taking complex hardware products from a "napkin sketch" through high-volume production.
• Technical Depth: Expert-level proficiency in 3D CAD (Creo preferred) and a strong grasp of FEA, thermal analysis, and electronics. 
• Ruggedized Design Experience: Background in designing electric-mechanical products with connectivity, audio, thermal, optical,  and power challenges.
• NPI Expert: Deep understanding of manufacturing processes (sheet metal, injection molding, CNC, etc.) and global supply chain dynamics.
• Analytical Mindset: You make decisions based on data, whether it’s stress-test results or manufacturing cost-of-goods-sold (COGS) analysis.
• Communication Style: Ability to translate complex engineering hurdles into clear business risks and opportunities for executive leadership.
• Education: B.S. or M.S. in Mechanical Engineering or a related technical field.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

The application window will be open until at least April 24, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

This role is part of the Growth department on the Digital team. You'll collaborate with ad operations and growth specialists to deliver web, app, and media analytics to key stakeholders. The Growth team works across departments—including sales, marketing, brand, and product—to identify new opportunities and test strategies to drive revenue and improve the customer experience with GFiber’s products.

Role Description

As the Marketing Web Developer you will be the technical lead responsible for managing GFiber’s websites and integration points, supporting digital marketing and sales efforts. You’ll lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You'll oversee content management systems, A/B testing tools, and tracking implementations, ensuring smooth operations and optimal performance. Collaboration with cross-functional teams will be key in driving our analytics, marketing, and growth initiatives.

In this role, you'll:

• Engineer and maintain the GFiber web architecture, writing clean, scalable code to integrate marketing technology stacks and third-party services. 
• Implement and manage tools for content management, knowledge management, A/B testing, tracking, and services integration.
• Create technical design documents for new website features and integrations.
• Manage user access, roles, and responsibilities for web tools like Contentful, Optimizely, and KMS Lighthouse.
• Support change requests, issue management, and day-to-day updates related to website content and services, and also align with stakeholders on decisions and changing circumstances.

At a minimum we'd like you to have:

• Bachelor's degree in Digital Marketing, Computer Science, or related fields—or equivalent practical experience.
• 4 years' experience building high-traffic marketing websites and scalable web systems using React, Typescript and JavaScript.
• Experience with A/B testing tools (e.g. Optimizely, Optimize, Test and Target) and experiment configuration.
• Experience implementing and leveraging analytics, tracking and data warehouse platforms (e.g., Google Analytics 4, Google Tag Manager, BigQuery).

It's preferred if you have:

• Experience with headless Content Management Systems (e.g. Contentful, Sanity).
• Experience with ad-tech integrations and custom tracking pipelines for Google Ads and Campaign Manager, ensuring accurate reporting and data attribution for high-traffic marketing sites via API. 
• Experience with AI tools coding tools and LLM technologiesExperience using written and verbal communication to convey technical requirements to both technical and non-technical stakeholders.
• Experience with Python and back-end integrations to support large-scale consumer traffic.

The US base salary range for this full-time position is between $132,800 - $175,100 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Make your impact within a rapidly growing Fintech Company

The Product Management – Growth team at BILL builds the experiences and platforms that power how our customers adopt, expand, and realize value from our solutions. As the Senior Lead Product Manager, Billing, you will own the vision, strategy, and execution for BILL’s billing platform and capabilities, ensuring they are robust, flexible, and tightly aligned to our growth and monetization objectives. This is a high-impact expert individual contributor role where you’ll partner closely with Engineering, Finance, GTM, and Operations to shape how BILL prices, packages, and bills customers at scale. You’ll translate complex business needs into simple, reliable billing experiences that unlock revenue growth and make it easier for customers to do business with BILL.

Responsibilities:

• Own and articulate the product vision, strategy, and roadmap for BILL’s billing platform and core billing capabilities, aligned to company growth and monetization priorities.
• Lead end-to-end delivery of billing features and platform enhancements using both bespoke and third-party capabilities—from problem discovery and requirements definition through launch, migration, and ongoing optimization.
• Partner with Engineering and Architecture to design scalable, resilient billing systems and data models that support diverse pricing, packaging, discounts, and invoicing scenarios.
• Collaborate with Finance, Accounting, RevOps, and GTM to ensure billing changes are operationally sound, compliant, and accurately reflected across downstream systems and processes.
• Use data and customer insights to define success metrics, diagnose issues (e.g., revenue leakage, billing disputes), and prioritize improvements that drive revenue, reliability, and customer trust.
• Champion a growth mindset by running structured experiments (e.g., billing experiences, plan constructs, self-serve changes) and translating learnings into scalable product decisions.
• Mentor other product managers and cross-functional partners on best practices in platform thinking, experimentation, and billing domain expertise, raising the bar for the broader team.

We’d love to chat if you have:

• Demonstrated experience owning a complex platform area (ideally billing, payments, pricing, or monetization) as a senior/expert IC product manager.
• Strong technical acumen, with the ability to work closely with engineers on systems design, data models, APIs, and integrations across internal and third-party platforms.
• Proven ability to influence senior stakeholders across Finance, Accounting, GTM, and Operations, balancing customer experience, risk, and business outcomes.
• A data-driven approach to decision-making, including definingKPIs, analyzing product performance, running experiments, and translating insights into clear product bets.
• Exceptional communication and storytelling skills, with a track record of aligning cross-functional teams around a roadmap and driving execution in an ambiguous, fast-paced environment.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Make your impact within a rapidly growing Fintech Company

We are looking for a Go To Market Enablement Post-Sales Methodology & Coaching Manager to join our team. The Post-Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Customer Success floor to effectively sell, drive adoption, and retain clients. 

Responsibilities:

• Coaches Revenue team members on our core Revenue Methodologies and best practices for effective customer retention techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
• Facilitates engaging training sessions in a live, hybrid, or remote environment
• Designs and delivers impactful learning programs focused on core customer success skills that scale to a large audience.
• Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest post-sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
• Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
• Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
• Creates eLearning material in Articulate 360 and Docebo LMS
• Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
• Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.

Skills:

• Relationship builder; collaborates effectively with cross-functional teams
• Agile and flexible; able to pivot quickly and adapt to changing environments
• Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
• Ability to prioritize competing requests from multiple stakeholders to maximize business impact
• 1:1 and small group customer success coaching
• Certified in one or more sales methodologies
• Strong project management and organizational skills
• Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations 
• Demonstrated ability to design creative and effective customer success collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc. 
• Revenue tool administration: Gainsight, Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator
• Preferred: prior closing experience in a Sales or Customer Success role 

Technology used: Articulate/Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom 

Experience:

The ideal candidate has a combination of the experience below:

• 2+ years of experience in Enablement, Learning & Development, or Sales/Post-Sales Coaching within the Financial Technology industry or related industry
• 2+ years in B2B Sales (Customer Success or similar closing role)

Make your impact within a rapidly growing Fintech Company

We are looking for a Go To Market Enablement Sales Methodology & Coaching Manager to join our team. The Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Sales floor to effectively sell, drive adoption, and retain clients. 

Responsibilities:

• Coaches Revenue team members on our Sales Methodology and best practices for effective sales techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
• Facilitates engaging training sessions in a live, hybrid, or remote environment
• Designs and delivers impactful learning programs focused on core sales skills that scale to a large audience.
• Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
• Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
• Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
• Creates eLearning material in Articulate 360 and Docebo LMS
• Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
• Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.

We’d love to chat if you are:

• Relationship builder; collaborates effectively with cross-functional teams
• Agile and flexible; able to pivot quickly and adapt to changing environments
• Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
• Ability to prioritize competing requests from multiple stakeholders to maximize business impact
• 1:1 and small group sales coaching
• Certified in one or more sales methodologies
• Strong project management and organizational skills
• Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations 
• Demonstrated ability to design creative and effective Sales collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc. 
• Sales tool administration: Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator, Gainsight
• Preferred: prior closing experience in a Sales role 

Technologies used: Articulate / Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom 

Experience:

The ideal candidate has a combination of the experience below:

• 2+ years of experience in Enablement, Learning & Development, or Sales Coaching within the Financial Technology industry or related industry
• 2+ years in B2B Sales (Account Executive or similar closing role)

Make your impact within a rapidly growing Fintech Company

BILL.com’s Go-To-Market (GTM) Operations team is the connective tissue across Marketing, Product-Led Growth (PLG), and Sales — building the infrastructure, processes, and programs that enable scalable, data-driven growth. We're focused on creating frictionless user journeys, accelerating platform adoption, and delivering personalized experiences across the customer lifecycle.  

We are currently investing in strengthening our core operational backbone to ensure our data is accurate, our systems are integrated, and our campaigns are executed with precision.

We are looking for a Senior Marketing Operations Manager to serve as the architect and guardian of our marketing technology stack and processes. This person will work closely with GTM leadership to ensure efficient lead management, robust data governance, and seamless integration between our marketing automation platforms and CRM.

This is a critical role that blends technical expertise, strategic process design, and data analysis — ensuring that our marketing engine runs efficiently and that we can accurately measure the impact of our GTM initiatives.

Key Responsibilities

• MarTech Stack Management: Oversee the administration, integration, and optimization of the marketing technology stack (e.g., Marketing Automation, CDP, Direct Mail, etc.) to ensure scalability and performance.
• Lead Lifecycle Management: Own the end-to-end lead lifecycle, including scoring models, routing logic, and hand-offs between Marketing and Sales (SDR/AE) to ensure no lead is left behind.
• Data Integrity & Governance: Collaborate with Data Engineering and RevOps to maintain a clean, unified data ecosystem. Define and enforce data standards, enrichment processes, and compliance (GDPR/CCPA) rules.  
• Campaign Operations: Design and document standard operating procedures (SOPs) for campaign execution, ensuring consistent tracking, tagging, and attribution across all channels.
• Reporting & Analytics: Partner with the Analytics team to build and maintain dashboards that track campaign performance, pipeline attribution, and ROI, providing actionable insights to marketing stakeholders.
• Process Optimization: Proactively identify operational gaps, bottlenecks, and inefficiencies in our GTM motion and design scalable solutions to address them.
• Cross-Functional Alignment: Act as a primary liaison between Marketing, Sales Operations, and Business Systems to align on roadmap priorities and technical requirements.

We’d love to chat if you have:

Required Experience

• 5–7 years of experience in Marketing Operations, Revenue Operations, or a similar technical marketing role.
• Deep proficiency with Marketing Automation Platforms (Marketo, HubSpot, or Inflection.io) and CRM systems (Salesforce).
• Strong understanding of B2B marketing funnels, lead scoring models, and attribution methodologies.
• Experience managing data workflows, including list segmentation, data enrichment, and database hygiene.
• Ability to translate complex business requirements into technical specifications and process diagrams.  
• Experience working with CDPs (Segment, etc.) and data activation workflows is a strong plus.  

Preferred Qualifications

• Certification in major Marketing Automation Platforms (e.g., Marketo Certified Expert).
• Experience in a high-growth SaaS or Fintech environment.
• Proficiency with BI/Analytics tools (Looker, Tableau) and SQL basics.
• Familiarity with PLG motions and how they intersect with traditional inbound/outbound sales motions.

Make your impact within a rapidly growing Fintech Company

Join BILL as a Senior Product Manager on the Developer Ecosystem & Partner Platform team. We create the building blocks that let partners and developers extend BILL—reliable APIs, intuitive integration paths, and a cohesive end‑to‑end developer experience. In this highly technical, cross‑functional role, you’ll shape platform capabilities that enable direct developers, app publishers, and embedded partners to integrate, build, and scale with confidence.

You’ll collaborate closely with engineering and partner‑facing teams to deliver platform features that are easy to adopt and built for scale. Your work will power real customer use cases across BILL’s product surface area and accelerate ecosystem growth—so developers can spend less time on plumbing and more time creating value.

Responsibilities:

• Drive execution of core Developer Platform initiatives that enable efficient partner and developer integrations.

• Define, prioritize, and deliver a clear roadmap for APIs, integration workflows, and platform capabilities that support a growing ecosystem.

• Partner with engineering and adjacent BILL product teams to ship high‑quality, scalable platform features.

• Gather, synthesize, and translate feedback from developers, partners, and internal stakeholders into crisp product requirements and user stories.

• Elevate the end‑to‑end developer experience—APIs, documentation, onboarding, and integration tooling—in close collaboration with technical writers.

• Use data, instrumentation, and qualitative insights to measure outcomes and continuously iterate on platform usability and reliability.

We’d love to chat if you have:

• Product management experience building developer platforms, APIs, or partner ecosystems.

• Strong technical fluency and a history of working closely with engineers.

• A customer‑ and partner‑centric mindset with a passion for enabling others to succeed.

• Excellent communication skills and a track record of effective cross‑functional collaboration.

• Proven ability to deliver results in fast‑paced, ambiguous environments.

Desired Qualifications:

• Experience improving API developer experience (DX), documentation systems, and onboarding flows.

• Background working with embedded partners or third‑party app marketplaces.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Who We Are

At Nature’s Bakery, we believe better snacks make for brighter days. We’re a team of dreamers and doers who bake up goodness every day — fueling families and inspiring healthier choices with delicious, feel-good snacks. We bring our whole selves to work, celebrate teamwork, and always look for ways to make things even better.

What You’ll Be Doing

As a Continuous Improvement (CI) Specialist, you’ll play a key role in driving operational excellence across our bakery. You’ll lead loss elimination efforts, coach teams on problem-solving, and help shape how we continuously improve our processes and systems. You’ll partner closely with line leaders and operators to strengthen daily management systems, ensure data integrity, and support a culture of continuous learning and improvement.

In This Role, You Will:

• Lead and facilitate loss elimination initiatives across your assigned Value Stream.
• Support the development and execution of Daily Management Systems (DMS), including Centerline (CL), Clean-Inspect-Lubricate (CIL), Abnormality Handling (AH), 5S, and Changeover systems.
• Analyze line data to identify and prioritize loss elimination opportunities.
• Drive root cause problem-solving on chronic issues, using both basic and advanced tools.
• Partner with production and technical teams to define process standards, establish control strategies, and enable teams to respond to out-of-control situations.
• Facilitate team meetings and NBOS CP2 sessions; communicate clearly across shifts and functions.
• Collaborate with line leaders to ensure all departmental metrics (safety, quality, efficiency) are achieved.
• Train and coach associates to build technical mastery and problem-solving capabilities.
• Foster a culture of safety, quality, and teamwork through proactive engagement and accountability.

What You Bring:

Minimum Requirements

• Strong mechanical/technical aptitude with excellent analytical and problem-solving skills.
• Proficiency in Microsoft Office and comfort working with data systems.
• Strong written and verbal communication skills.
• Ability to connect with and motivate people at all levels of the organization.

Preferred Qualifications

• Certified Trainer or demonstrated ability to effectively train and coach others.
• Experience facilitating process improvement initiatives and using Focused Improvement tools.
• Proven ability to provide constructive feedback and guide performance improvement.
• BA Degree (ENG, Supply Chain, Business, or technical field) or Associate's Degree with at least 2 years' experience in a TPM (Total Productive Maintenance) manufacturing environment
• •  

Why You’ll Love It Here:

At Nature’s Bakery, you’ll find more than a career — you’ll find a community. We’re passionate about growth, integrity, inclusion, and, of course, making great snacks. We believe in empowering our people to make a real impact, one improvement at a time.

Join us and help bake up a better tomorrow!

The Good Stuff – Benefits
Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation 
• Paid time off 
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program

Customer Support Specialist - Tier 1

Canopy, Utah

About Us

Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. 

Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team.

What You'll Do 

• Anticipate and resolve customer issues in a professional and timely manner
• Provide superior customer service and remote troubleshooting assistance
• Take ownership of customer issues and advocate for their needs, adjusting urgency and escalation based on customer context and issue severity
• Develop sound understanding of Canopy’s current and upcoming features
• Identify opportunities to answer questions, even before they are asked
• Explain step-by-step instructions and assist users in navigation through software
• Drive value to customers by informing them of new resources and products that will make an impact on their businesses 
• Maintain a positive and patient attitude with all customers
• Coordinate within the organization for technical and account level issues
• Help improve and perfect processes across the support organization

What we’re Looking For

• A self-starter with desire to take ownership of the role and above responsibilities
• Tech-savvy with the ability to learn software and new tools quickly
• Organizational skills, creativity, and a solution-oriented focus
• Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions
• Excellent written and verbal communication skills in the English language
• Ability to pivot with a growing company and accept new challenges
• Be able to type at 50 wpm or faster
• Excitement about implementing and utilizing AI in day to day work flows 

Essential Functions

• Work a consistent and reliable full-time schedule, including adherence to assigned shifts, breaks, and attendance expectations.
• Schedule: Typically 40 hours per week, Monday through Friday. In-office, MWF. Individual schedules may vary slightly based on team needs and role responsibilities. May require evening or weekend coverage depending on team rotation and seasonality.
• Ability to sit or stand at a desk for extended periods of time, while using a computer for extended periods.
• Ability to operate a computer throughout the day.
• Ability to communicate clearly and professionally in writing and verbally, with external customers and internal employees, via phone and computer systems (with or without reasonable accommodations).
• Ability to use sales tools such as Salesforce, Intercom, Google Suite, Slack.

• Maintain focus and professionalism in high-pressure situations.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Bonus Points If You Have:

• Experience in support ticketing systems
• Previous customer service and support experience
• 2-3 years experience in a call center environment
• Experience in the accounting & tax software space

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

ABOUT THIS ROLE

LVT is looking for a strategic, hands-on expert to own our company-wide AI transformation. As Operational AI Strategy Manager, you will define how LVT adopts and scales AI across every function, building the models, policies, and cross-functional partnerships that turn AI from an experiment into a competitive advantage. This role sits at the intersection of strategy and execution: you'll architect our AI roadmap, develop internal AI policy, rationalize our AI tool investments, and directly build AI components within our automation workflows alongside our Integrations and Data Engineering teams. This is a senior individual contributor position with broad organizational reach and executive visibility.

This role is based in-office at our American Fork, UT headquarters.

ROLE RESPONSIBILITIES

• Define and drive LVT’s enterprise AI adoption strategy, establishing a clear roadmap for how AI delivers business value across every department.
• Develop and own LVT’s internal AI policy framework, setting standards for responsible AI use, governance, and organizational readiness.
• Audit and rationalize the AI capabilities embedded across LVT’s existing tech stack — driving adoption of high-value tools, consolidating redundancies, and deprecating underutilized spend.
• Build and deploy RAG pipelines and Cortex-based models in partnership with Data Engineering, translating business needs into production-ready AI solutions.
• Architect the AI strategy at the intersection of automation — defining where and how AI augments workflows built on platforms like Workato and Oracle Integration Cloud (OIC).
• Design and build the AI components embedded within automation flows, partnering with the Automation Integrations team to ensure seamless, intelligent execution.
• Champion AI literacy and adoption across LVT, partnering with business leaders to identify high-impact opportunities and drive measurable outcomes.
• Communicate AI strategy and progress to executive leadership, translating technical direction into clear business outcomes.

OUR IDEAL CANDIDATE

• Strategic and technical: You can write a boardroom-ready AI strategy in the morning and build a RAG pipeline in the afternoon — you’re equally comfortable in both modes.
• AI practitioner: You have hands-on experience building and deploying LLM-based solutions, including retrieval-augmented generation (RAG), vector databases, and model fine-tuning or prompt engineering at scale.
• Platform fluent: You understand enterprise automation platforms (Workato, OIC, or equivalent) and can reason clearly about where AI fits within complex integration flows.
• Tech stack evaluator: You know how to assess embedded AI features across SaaS and enterprise tools — cutting through vendor marketing to determine what’s actually delivering value, what’s redundant, and what should go.
• Policy-minded: You’ve developed or contributed to AI governance frameworks, usage policies, or organizational AI standards — and you understand the stakes of getting it right.
• Cross-functional influencer: You build trust with engineering, operations, and executive stakeholders alike, and know how to move initiatives forward without direct authority over every team involved.
• Data-environment comfortable: You’re experienced working within data platforms (e.g., Snowflake, Cortex) and partnering with data engineering teams to bring AI models from concept to production.
• Outcome-oriented: You measure your work by business impact — adoption rates, efficiency gains, cost reduction — not by the sophistication of the model you shipped.

About your role

We are looking for a forward-thinking Data Engineering Intern to join our team for Summer 2026. This isn't just a role about moving data from point A to point B; it’s about rethinking how those pipelines are built. You will sit at the intersection of core infrastructure and AI, building robust ETL processes while leveraging AI technologies to automate the very workflows you create.

Your mission is dual-purpose: you will support our Business Intelligence efforts and directly influence our product roadmap by turning raw data into actionable insights through advanced dashboards and automated workflows.

A Day in the Life

• Build & Orchestrate: Design, develop, and maintain ETL pipelines to ingest data into our Snowflake warehouse using Python, SQL, and Airflow.
• AI-Driven Automation: Implement AI-powered solutions to streamline engineering tasks, including:
• Automating code generation and documentation.
• Building AI-driven data quality checks and anomaly detection.
• Developing "self-healing" pipelines that can identify and alert on ingestion errors.
• Insight Generation: Use Jupyter Notebooks and Streamlit to analyze data and build internal tools that help our product team make data-driven decisions.
• Visualization: Create high-impact dashboards in Tableau that translate complex data into a clear narrative for stakeholders.
• Agile Collaboration: Participate in daily Scrum huddles, manage tasks via Jira, and work closely with product owners and QA to promote code to production.
• Cloud Infrastructure: Interact with cloud services via CLI and manage containerized environments using Docker and Kubernetes.

What you’ll need

• Academic Status: Currently pursuing an undergraduate degree with a targeted graduation date in 2026 or early 2027, or pursuing a degree in Computer Science, Data Science, or a related quantitative field.
• Programming Mastery: Expertise in Python and SQL
• Infrastructure Mindset: A strong understanding of Data Warehousing (Snowflake) and ETL orchestration (Airflow).
• DevOps Curiosity: Familiarity with CLI, Docker, and Kubernetes for managing cloud-based environments.
• Analytical Toolkit: Experience with Jupyter Notebooks, Tableau, or Streamlit.
• Problem Solver: A proactive approach to using AI/LLMs to automate repetitive tasks and improve system reliability.

The Summer "Win"

By the end of your 10-week internship, you will have designed and deployed a functional ETL pipeline that feeds into a custom Insights Dashboard. Your work won't just sit in a folder, it will be used to influence our official product roadmap.

Interview Process

• Recruiter Phone Screen
• Technical Assessment 
• Hiring Manager Interview
• Team Interview

You’re Opportunity:

At PLACE, we’re building a category-defining company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup on the path to an IPO, our standards are high, our team is scrappy, and our commitment is to execute the best work of our lives.

This is YOUR CHANCE to help power the mobile experiences used by thousands of real estate professionals and consumers every day. As our Mobile Engineer, you’ll partner with the Engineering Manager, product leaders, and design teams to build and scale high-impact mobile applications across our ecosystem—including Brivity Go, Brivity Home, the PLACE Partner App, Brivity Open House, and AreaPro. You’ll play a key role in delivering performant, reliable, and intuitive mobile solutions that support complex workflows and real-world use cases.

If you thrive in fast-paced environments, enjoy solving real user problems, and believe in building scalable mobile experiences across platforms, this is your PLACE.

Who Develops You: Mobile Director

What You’re Great At:

You are a mobile engineer who ships. You bring 3–5 years of experience building and maintaining production mobile applications and are comfortable working across both iOS and Android environments. You think in systems, not just screens, and understand how mobile apps connect to broader product ecosystems.

You write clean, maintainable code and take pride in building high-quality user experiences. You are comfortable working in React Native while also diving into native code when needed. You collaborate well with product, design, and engineering partners and can translate business requirements into scalable technical solutions.

You are proactive in identifying issues, improving performance, and addressing technical debt. You stay current with evolving mobile technologies and bring a thoughtful, pragmatic approach to building across platforms.

What You’ll Do:

• Build and maintain cross-platform mobile applications using React Native (TypeScript, Expo, React Navigation/Expo Router)
• Integrate with native iOS (Swift/Objective-C) and Android (Kotlin/Java) modules when needed
• Partner with product and engineering leadership to scope, prioritize, and deliver mobile features
• Translate product requirements and Figma designs into high-quality mobile experiences
• Write clean, scalable, and well-documented code following best practices
• Develop and maintain automated tests (Jest, React Native Testing Library, Detox, XCTest, JUnit/MockK)
• Debug issues, fix bugs, and improve app performance and reliability
• Identify and reduce technical debt across mobile codebases
• Participate in code reviews and contribute to engineering standards
• Collaborate cross-functionally with design, QA, backend engineering, and product teams
• Communicate technical concepts clearly to both technical and non-technical stakeholders
• Contribute to Agile processes including standups, sprint planning, and retrospectives
• Deliver high-quality features within sprint timelines
• Maintain and improve technical documentation
• Stay current with mobile platform updates, tools, and best practices

Why PLACE:

We believe people do their best work when they’re trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the “PLACE” they are proud to call “my company.”

Salary: $80,000 - $120,000/year

Location: This is a hybrid role but must be able to commute to the office in Draper, Utah.

About the role

As the Associate Product Manager on the Internal Tools team, you will define and build the systems, platforms, and automation that power how our go-to-market team operates, engages with customers, and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency, lead generation, and revenue performance across the business.

This role is both strategic and execution-focused: you will own the vision, roadmap, and outcomes of internal marketing tools—spanning communication platforms, automation and operations platforms, reporting platforms, and our marketing website—enabling the marketing team to execute on company-wide strategy at scale.

A major focus will be launching and iterating on tools and automation that help our marketing team capture, manage, and convert leads more effectively—while ensuring the systems they rely on are fast, reliable, and deeply integrated with Podium’s broader platform.

What you will be doing:

• Product Vision and Roadmap: Define and drive the vision and roadmap for internal marketing platforms and automation that elevate team performance, streamline workflows, and enable more effective customer engagement. Own the strategy for communication platforms, automation tools, reporting infrastructure, and the marketing website.
• AI and Automation Integration: Identify and implement opportunities to apply AI and automation within marketing workflows, reducing manual effort, improving decision-making, and increasing the quality and consistency of customer interactions.
• Zero to One Product Development and Ownership: Lead the end-to-end development of new internal products, platforms, and systems—from concept through launch. Own the adoption, performance, and measurable impact on key business outcomes such as lead conversion, campaign efficiency, and reporting accuracy.
• Cross-Functional Collaboration: Collaborate with Marketing, Sales, Customer Success, Finance, and Engineering teams to identify needs, define requirements, and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally, ensuring buy-in across the organization.
• Customer Insights and Feedback: Engage directly with internal users—primarily the marketing team—to gather feedback and insights that drive product improvements and future innovation.
• Data-Driven Decisions: Leverage product, usage, and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.
• Executive Communication: Communicate effectively with executive leadership, demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.

What you should have:

• 1+ years of product management experience with a track record of successfully delivering web-based products, ideally in SaaS, marketing technology, or communication tools.
• High agency and ownership, with a willingness to tackle problems end-to-end, learning what’s necessary along the way to ensure successful outcomes.
• Enthusiasm for AI, with a solid understanding of AI systems, including autonomous agents and their practical applications in marketing and automation contexts.
• Proven experience in fast-paced technical environments, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones.
• Demonstrated ability to manage the entire product lifecycle, from concept to launch, and continuously optimize for growth and user success.
• Strong collaboration skills, with a proven ability to work cross-functionally with engineering, design, AI, and marketing teams to deliver high-impact products.
• Strong analytical skills, with hands-on experience in SQL and data visualization tools to drive data-informed product decisions and measure success.
• Excellent written and verbal communication skills, with the ability to clearly articulate product strategies, updates, and insights to a wide range of audiences, including executive leadership.
• Experience leading the development of new products from scratch, with a strong bias toward action and execution in dynamic, fast-moving environments.
• A passion for helping teams work smarter and enabling businesses to engage with customers more effectively through innovative internal tools.

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Implementation at Brex 

Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It’s a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with ‘Brex for life’. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers.

What you’ll do

As an Enterprise Implementation Consultant, you will serve as a strategic advisor to our largest customers, guiding them through a successful launch of the Brex platform. Acting as a hybrid coach, project manager, and product expert, your primary goals will be to drive wide product adoption, deliver ongoing business value, and help customers transform their financial workflows.

Where you’ll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and project manage end-to-end global enterprise implementations and launches. This includes scoping customer outcomes, creating project plans, mobilizing stakeholders, configuring and testing the platform, and overseeing accounting software integrations.
• Serve as a strategic consultant by working closely with customers to discover their business needs, leading design workshops, and coaching them on how to best use Brex to solve their challenges.
• Drive customer success and adoption by developing strategies to ramp up spending activity, and providing global change management planning to guide clients on their communication approach, training materials, and execution.
• Manage and cultivate customer relationships by building multi-threaded connections from senior leaders to day-to-day stakeholders, managing expectations, and working diligently to provide solutions to any challenges.
• Act as a key cross-functional partner within the Brex account team, collaborating with Sales, Customer Success, and Partnerships to deliver a smooth customer experience and align on partner-led solutions.
• Influence product development by adapting quickly to product changes, communicating them strategically to stakeholders, and providing a key voice into future iterations of the product roadmap.
• Build and execute a prioritization strategy for managing multiple high-touch customer relationships effectively.

Requirements

• 4+ years in customer-facing SaaS or consulting roles, including hands-on global project management or consulting work supporting complex, enterprise-level organizations.
• Deep expertise in the Travel & Expense (T&E) industry is preferred, with at least 3+ years of hands-on domain experience. Preference for experience implementing T&E SaaS solutions.
• A knack for leading complex customer engagements, with the ability to comfortably manage both technical and non-technical workstreams.
• Exceptional communication and problem-solving skills, with a demonstrated ability to resolve issues cross-functionally and deliver creative, customized solutions for a variety of customers.
• A proven track record of building customer-centric processes and a strong sense of urgency to drive projects to completion while achieving desired business outcomes.

Bonus points

• Hands-on implementation experience with Financial, Expense Management, or ERP software.
• Additional domain expertise in any of the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Procurement, or Corporate Card Program Management.

Compensation

The expected salary range for this role is $128,800 - $161,000 USD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

ABOUT THIS ROLE

LVT is seeking a strategic, systems-thinking Senior Product Manager to own LVT's flagship product: the Mobile Security Unit (MSU). The MSU is the industry-defining platform that put LVT on the map — a ruggedized, AI-powered mobile surveillance system deployed across thousands of customer sites nationwide. As Senior PM of the MSU, you are the product visionary and operator for this business-critical platform. You will drive both its ongoing evolution through a forward-looking enhancement roadmap and its long-term health through disciplined fleet lifecycle management.

You will sit at the intersection of Hardware Engineering, Software, Service Operations, and Data Analytics — translating field intelligence, customer needs, and technical capability into a product roadmap that keeps the MSU the undisputed leader in mobile security.

RESPONSIBILITIES

Product Strategy & Roadmap

• Own the MSU product roadmap end-to-end, balancing new capability development, hardware enhancements, and fleet sustainment in a cohesive multi-year plan aligned to LVT's software and AI strategy.
• Identify and prioritize enhancement opportunities — new sensors, AI/ML integrations, connectivity upgrades, power innovations — that extend MSU's competitive differentiation and open new market segments.
• Define and communicate the MSU product vision to internal stakeholders, customers, and partners.
• Partner with Sales, Marketing, and Business Development to drive continued MSU market growth — identifying expansion opportunities, informing pricing and packaging strategy, and ensuring the product roadmap directly supports LVT's revenue and market share goals.

Product Enhancement & Innovation

• Lead discovery and definition for MSU hardware and systems enhancements, working closely with Hardware Engineering, Software, and AI teams to bring new capabilities to market.
• Develop business cases for capability investments, including market sizing, competitive analysis, and ROI modeling.
• Partner with Sales and Marketing to equip the go-to-market team with compelling MSU positioning as enhancements ship.

Fleet Sustainment & Lifecycle Management

• Manage the full lifecycle of the deployed MSU fleet, ensuring thousands of units in the field remain high-performing and reliable — from active platform optimization through end-of-life transitions.
• Proactively manage component lifecycles (modems, sensors, power systems), leading make/buy validation for drop-in replacements to ensure zero supply chain or field downtime.
• Lead development of modular hardware refresh kits that enable older MSU units to support modern AI/ML capabilities through cost-effective field upgrades rather than full replacements.
• Use fleet telemetry and health dashboards to drive predictive maintenance cycles and engineering changes that measurably improve uptime and MTBF.

Stakeholder Partnership & Unit Economics

• Act as the primary product interface for Hardware Engineering, Service Operations, and Field Teams — ensuring the MSU is designed for both performance and serviceability, with field technician feedback informing every development cycle.
• Build and defend business cases for fleet investments, balancing enhancement capital against retrofit and TCO reduction initiatives.
• Drive unit economics improvements through durability gains, power consumption reductions, and lower field service costs; travel up to 15% for customer visits, field operations, and supplier engagements.

REQUIRED EXPERIENCE

• 5+ years of Product Management experience, with a track record of owning a complex hardware or hardware/software product — including both roadmap development and in-field lifecycle management.
• Hardware/Software Systems Fluency: Experience managing products involving a deep integration between embedded electronics (cameras, sensors, modems) and AI/ML services.
• Product Roadmapping & Discovery: Demonstrated ability to build and prioritize a multi-horizon product roadmap, balancing new capability investment with platform sustainment.
• Operational & Financial Acumen: Ability to build business cases for enhancement investments, retrofit programs, and capital expenditure decisions with clear ROI framing.
• Technical Depth: Familiarity with embedded electronic products, power management (solar/battery), and communication interfaces (LTE/5G, Ethernet, PoE).
• Data & Analytics Proficiency: Experience using BI tools (Tableau, Looker, or Power BI) to analyze fleet telemetry and inform product decisions.
• Vendor & Supply Chain Management: Proven ability to manage hardware vendors, conduct make/buy analyses, and navigate component end-of-life cycles.
• Leadership & Influence: Demonstrated ability to align and lead cross-functional teams across Engineering, Field Service, Sales, and Finance without direct authority.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, Operations Management, or a related technical field. An MBA or advanced technical degree is a plus.

Deal Desk Manager

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We’re looking for a strategic and collaborative Deal Desk Manager, to build and scale our deal desk operations from the ground up. Reporting to the Controller, you’ll be a key player in driving efficient deal execution while ensuring strong financial outcomes. This is a high-impact role that partners closely with Sales, Finance, and Legal to guide deal structure, pricing strategy, and contract processes.

If you’re energized by building systems, aligning cross-functional teams, and helping deals move faster and smarter, this is your opportunity to lead the charge.

This is a hybrid position in South Jordan, Utah (M, W, F in-office).

What You’ll Do

• Design the Deal Desk Function: Build out deal desk strategy, frameworks, and workflows—including approval policies, escalation paths, and discounting guidelines.
  
  
• Lead Day-to-Day Operations: Manage the review and approval of inbound deal requests, ensuring accuracy, compliance, and timely support to Sales teams.
  
  
• Serve as a Strategic Advisor: Partner closely with Account Executives and Sales leadership to structure competitive, scalable, and financially sound deals.
  
  
• Support Financial Analysis: Collaborate with the Controller and FP&A team to assess deal profitability, ARR impact, and revenue recognition considerations.
  
  
• Drive Process Improvement: Identify bottlenecks and implement improvements to reduce deal cycle time, improve accuracy, and enhance visibility.
  
  
• Ensure Cross-Functional Alignment: Liaise between Finance, Sales, RevOps, and Legal to align on pricing strategies and contract requirements.
  
  
• Develop Reporting & Insights: Track key deal metrics (e.g., approval turnaround, discounting trends, margin impact) and present findings to leadership.
  
  
• Lay the Foundation for Scale: Document deal desk playbooks, approval policies, and training resources to support company growth.

What We’re Looking For

• Experience: 5+ years of experience in deal desk—preferably in SaaS or recurring-revenue businesses.
  
  
• Leadership: Experience building or leading a deal desk function or similar cross-functional initiative.
  
  
• Technical & Financial Acumen: Strong understanding of SaaS contracts, pricing structures, ARR, revenue recognition principles, and financial modeling.
  
  
• Tools Knowledge: Proficient in Salesforce and Excel/Google Sheets; experience with CPQ tools or contract lifecycle management (CLM) systems a plus.
  
  
• Strong Communicator: Ability to synthesize complex information and influence stakeholders across departments.
  
  
• Operational Mindset: Detail-oriented with a drive to streamline, standardize, and scale business processes.
  
  
• Education: Bachelor’s degree in Finance, Business, Accounting, or a related field required; MBA or advanced degree is a plus.

Bonus Points If You:

• Have supported or built a deal desk function at a growth-stage SaaS company
  
  
• Can translate between Sales speak and Finance speak without missing a beat
  
  
• Thrive in environments where you can build, iterate, and optimize from scratch
  
  
• Bring a collaborative, low-ego approach to cross-functional problem solving

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

As we evolve our go-to-market strategy to focus on our Ideal Customer Profile (ICP), the Solutions Engineering role has shifted from a passive support function to a central driver of revenue. This role sits at the intersection of Sales, Product, and Customer Success, acting as the bridge between technical capability and business value.

Reporting to the Manager of Solutions Engineering and partnering closely with Account Executives (AEs), you will be responsible for owning the "technical win." This is a commercially-minded, high-urgency position for someone who wants to actively influence deal outcomes and shape how our product is presented to the market.

This is a remote role with a preference for candidates based in Toronto, Ontario or Utah. You will be expected to align with North American business hours to support Mid-Market and Enterprise deals across these time zones.

What You’ll Do:

• Help win deals: Improve deal quality, reduce friction, and increase close rates through strong technical and commercial execution
• Run discovery & shape solutions: Uncover real business problems and translate them into tailored solutions and demo narratives
• Deliver high-impact demos: Run structured, outcome-driven demos that clearly communicate business value (not feature walkthroughs)
• Handle technical objections: Confidently address integration, scalability, and implementation questions in live deals
• Stay hands-on with the product: Use and test the product regularly to strengthen demos and technical credibility
• Partner cross-functionally: Work with Product and PMM to align on releases and share structured field feedback
• Improve how we sell: Proactively identify gaps in demos, messaging, and sales execution and drive improvements

Who We're Looking For:

• 2+ years of experience as a Solutions Engineer / Sales Engineer in B2B SaaS
• Strong technical foundation (APIs, integrations, SaaS workflows) with the ability to ramp quickly into complex products
• Commercially minded: you care about winning deals and connecting technical work to revenue impact
• Strong demo storyteller who can simplify complexity into clear customer value
• Confident in discovery and technical objection handling across Mid-Market and Enterprise deals
• Highly hands-on with the product and comfortable leading live conversations independently
• Clear, structured communicator who builds trust quickly with both technical and non-technical audiences
• Fast, proactive operator with strong ownership and follow-through
• Collaborative partner to Sales, Product, and PMM who brings insights from the field

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
  
  

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: USD $156,000 OTE - $175,000 OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job vacancy is a backfill position.

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

We are evolving how we sell. As we sharpen our ICP and move upmarket, Sales Engineering is no longer just a post-discovery support function; it is a critical driver of deal quality, demo experience, and ultimately, revenue.

Your mission is to build and lead a high-performing Sales Engineering team that actively helps win deals. You will operate as a hands-on player-coach, stepping directly into strategic opportunities to elevate demos, shape deal strategy, and improve close rates. At the same time, you will scale the function, raising the bar on performance, building repeatable processes, and strengthening how we partner with Sales, Product, and Product Marketing.

This role sits at the center of Sales, Product, and Customer Success, with direct impact on how we position value to Mid-Market and Enterprise customers. You will report into Sales leadership and collaborate closely with AEs, PMM, and Product teams. This is a highly collaborative role that requires strong presence during core working hours. Strong preference for candidates based in Toronto or Utah.

What You’ll Do: 

• Increase win rates: Improve demos, objection handling, and value positioning to drive stronger deal outcomes
• Be a player-coach: Step into high-impact deals, run demos, and coach AEs/SEs in real time
• Elevate demo quality: Build repeatable, compelling, and use-case-driven demo frameworks tied to business value
• Raise team performance: Coach the team on discovery, storytelling, and technical depth while setting a high bar for execution
• Build and scale the team: Hire and develop strong SEs to support Mid-Market and Enterprise growth
• Improve sales execution: Identify friction in the sales cycle and implement scalable process improvements
• Stay close to product: Maintain deep product fluency and translate features into clear customer value
• Influence roadmap: Bring structured field insights to Product and PMM to improve positioning and UX
  
  

Who We're Looking For:

• Experienced SE leader: 3+ years in Sales Engineering / Solutions Engineering, with 1+ years of management experience in a B2B SaaS environment
• Player-coach operator: Hands-on in deals with a proven track record of improving win rates, elevating demo quality, and driving revenue impact across Mid-Market and Enterprise segments
• Strategic builder: Able to lead the strategy, planning, and execution of the Sales Engineering function while building scalable processes and raising the performance bar
• High standards: Sets and enforces a high bar for demo quality, discovery, and technical storytelling across the team
• Technical + commercial translator: Strong ability to turn technical complexity into clear, compelling, customer-facing narratives that drive business value
• Team leader: Credible, respected leader who can coach, develop, and inspire a high-performing team
• AI-forward mindset: Actively leverages AI to improve workflows, demos, and team productivity; brings a strong point of view on how AI can enhance Sales Engineering
• Builder mentality: Naturally curious and experimental; someone who builds, tests, and iterates
• High energy & communication: Brings urgency, strong presence, and clear communication in both customer-facing and internal settings
• Highly collaborative: Works effectively cross-functionally with Sales, Product, and Marketing, and thrives in a fast-paced, evolving environment

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

 
Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: USD $200,000+ OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job vacancy is a backfill position.

Implementation Specialist, Mid Market

Canopy, South Jordan

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

What  you’ll do:

• Guide our new customers through their initial account configurations and ensure proper setup of their Canopy accounts
• Provide world-class onboarding and training experiences in the form of feature-specific training calls, screen shares, and email communications that help customers achieve value from our software right out of the gate
• Be accountable for tracking personal and customer goals and progress, and provide data-driven insights from your implementation clients
• Proactively reach out to users during implementation to encourage adoption of the software by providing value, use cases, and best practices throughout their first 30-60 days (and/or coordinate with CSM’s)
• Provide a comprehensive introduction to a customer’s assigned CSM (when applicable) and facilitate a hand-off post-implementation to ensure the client feels supported moving on from the onboarding experience.
• Be a product & industry expert at all times by staying on top of product development, competition, and industry benchmarks & happenings 
• Work with other teams within Canopy to ensure data/file migration success
• Be able to provide on-the-fly technical troubleshooting or basic configuration services while the customer is live & engaged on your calls
• Thoroughly understand and document confirmation of use cases, firm demographics, pain points, opportunities, etc. from the onboarding POC
• Project-manage your action and advocacy items to completion, share ideas for operational improvements, and use seasonal ‘downtime’ to execute on said initiatives or hone and develop your technical support skills
• Go above and beyond to serve our customers and your team, provide a world-class customer experience, and be a shining, standard-setting example of what it means to be a “Canopian” 

The skills you’ll need:

• 1-2+ years of Implementation experience
• 1-2+ years of SaaS industry experience
• Ownership. Craving responsibility and accountability to the role's above description
• Project management. Organizational skills, creativity, curiosity, and a solution-oriented focus are a must
• Be a self-starter with the ability to drive your own productivity
• Keep a positive outlook, with the ability to maintain a hungry and enthusiastic approach in a complex, challenging, and open-ended environment
• Excellent written and verbal communication skills in the English language

Bonus Points If You Have: 

• Amazing MS Excel skills

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

What You’ll Do 

NetDocuments is seeking an execution-focused Lead Product Manager to drive the build and delivery of our next-generation web experience platform for legal professionals. Reporting to the Director of Product Management, this leader will own end-to-end product execution while collaborating with two product managers to implement scalable product strategies and workflows that can be deployed org-wide. The ideal candidate will excel at translating vision into measurable outcomes, leading by example with empowered team principles, and operating with the freedom and responsibility that defines how we work. If you thrive in an empowered environment where context trumps control and outcomes matter more than outputs, we'd love to talk to you.   

You will: 

• Execute full product delivery lifecycle for our web experience platform, ensuring reliable releases that drive measurable user engagement and business impact. 
• Lead continuous discovery through regular customer interviews and rapid experimentation, maintaining deep connection with legal professionals' evolving needs. 
• Work alongside 2 product managers to implement product strategies and workflows with potential for org-wide deployment, leading by example with empowered team principles that drive consistent business outcomes.  
• Operate as part of empowered product teams with engineering and design, focusing on solving customer problems rather than building prescribed features.  
• Navigate complex technical dependencies across multiple teams and Microsoft Office integrations while maintaining velocity and product excellence. 
• Champion modern product practices including outcome-focused metrics, assumption testing, and customer-centric decision making throughout the organization.  
• Practice radical candor in all interactions, providing direct feedback that accelerates team performance while building trust through transparency. 
• Drive product strategy for your domain based on customer insights, market data, and technical capabilities, making strategic bets that maximize business outcomes.  
• Influence without authority across cross-functional teams, aligning diverse stakeholders around shared goals and priorities.  
• Model continuous learning and intelligent risk-taking, fostering an environment where failure advances understanding and innovation thrives. 

What You’ll Need to be Successful 

• 7+ years of product management experience with proven track record executing complex, multi-quarter platform initiatives that required coordination across multiple teams. 
• Strong technical fluency and experience with enterprise content management systems, document workflows, or professional services software.  
• Hands-on experience with LLM-based product development and related technologies such as semantic indexing, RAG systems, and AI-powered document intelligence applications.  
• Deep understanding of Microsoft 365 ecosystem and enterprise integration patterns, with familiarity in AI/ML applications for content management.  
• Comfort operating in high-autonomy environments where you receive context and strategic direction but determine execution approach independently. 
• Experience with modern product development practices including agile methodologies, feature flags, A/B testing, and instrumentation for data-driven decisions.  
• Legal technology, regulatory compliance, or highly regulated industry experience strongly preferred but not required. 

What You’ll Love About NetDocuments  

• The People! 
• 90% healthcare premiums company covered  
• HSA company contribution  
• 401K match at 4% with immediate vesting  
• Flexible PTO (typically 3 to 4 weeks a year)  
• 10 paid holidays  
• Monthly contributions for life activities & wellness  
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

We are looking for a Sr. Technical Program Manager to join our Strategic Operations team within the Business Operations department. This is a high-impact role for someone with deep technical fluency—you aren't just a project coordinator; you are a strategic translator who understands how data flows, how systems integrate, and how technical constraints impact business goals.

You will act as the primary partner to our Client Success, IT, Product and People Operations teams, owning the success of their technical and operational initiatives from ideation to delivery. By bringing the technical depth to vet solution feasibility and the operational grit to manage complex builds, you ensure our internal infrastructure is robust, scalable, and secure. This is a role for a high-ownership leader who can navigate a messy whiteboard session as effectively as a high-level strategy discussion.

What you will do:

• Act as the strategic point of contact and embed within key retention & experience functions (e.g., Client Success, Product, People Operations, IT, and Facilities) to identify where internal workflows are failing and where our tech stack can be better leveraged to drive results.
• Evaluate competing requests against technical effort and business impact to help leadership manage a high-value, transparent roadmap.
• Take broad business “asks” and refine them into clear, actionable requirements. You have the fluency to spot potential system conflicts or data integrity risks before they hit the development phase.
• Define the requirements and logic for new system features that solve root business problems.
• Translate solutions into clear, actionable Jira tickets for the Systems team. You ensure technical nuance and edge case is documented and that every ticket has the necessary context and “Definition of Done” before it hits a builder’s queue.
• Act as the “glue” between the requesting department and the Systems team. You manage the project timeline, unblock technical questions, and ensure the final delivery meets the original business need.
• Lead the “Definition of Done” by facilitating User Acceptance Testing (UAT) and ensuring every technical rollout meets Awardco’s standards of excellence.
• Own the “last mile” of delivery. You’ll lead the training and communication required to ensure that when a new technical process goes live, it is adopted and understood by the team.

What you will bring:

• 6+ years of experience managing the intersection of business process and technical systems (e.g., TPM, Business Systems, or Implementation Engineering) in a high-growth SaaS environment.
• Hands-on experience leading Salesforce-centric projects, with a solid understanding of Salesforce objects, automation capabilities, and its role as a central business engine.
• A strong grasp of integrated tech stacks, API logic, and data modeling; you can hold your own in a room with developers and admins without writing the code yourself.
• You are a "full-stack" operator who can pivot from a technical system discussion to a high-level business strategy session without missing a beat.
• The ability to simplify complex technical concepts for non-technical leaders while providing the necessary detail for technical teams to execute.
• Demonstrated ability to move complex projects through a full lifecycle—from a messy discovery phase to a polished, live, and automated solution.
• Proven ability to question the “status quo” and manage stakeholder expectations when a request doesn’t align with technical best practices or broader business goals.
• Mastery of Jira for backlog management and project tracking in a fast-paced agile or hybrid environment.
• A self-starter who demonstrates extreme ownership, maintains a positive attitude, and is regarded as a trustworthy, efficient partner across all departments.
  

Why Awardco:

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• Backed by renowned investors, both local and national.

ABOUT THIS ROLE 

LVT is actively seeking a highly motivated and detail-oriented Information Security Manager (GRC) to join our growing Information Security team. This role will report directly to the Information Security Director (GRC). This position is designed for an individual eager to delve deeply into the operational aspects of Governance, Risk, and Compliance, directly supporting LVT’s steadfast commitment to security excellence and regulatory adherence as the business continues its innovative scaling.

LVT values managing risk in alignment with our customer’s and stakeholder’s expected levels. We design, implement,  and monitor controls that reduce real risk. The  Information Security Manager (GRC) will play an instrumental role in driving key operational GRC initiatives. The primary focus of this hands-on position will be the end-to-end management of LVT’s SOC 2 audit processes, initiating third-party risk assessments, actively contributing to the policy review and approval lifecycle, and documenting and treating risks in our risk register. 

Fostering collaborative relationships and good communication is critical as you will work closely with cross-functional teams across the organization to integrate GRC standards and principles into LVT’s operations. This role demands exceptional organizational skills, both strategic vision and tactical efforts, and the ability to build and mentor a team of security professionals to meet both current and future GRC challenges.

ROLE RESPONSIBILITIES

• Manage LVT’s annual SOC 2 audit and other audits as necessary.  
• Collaborate with IT, Finance, and Legal to represent Information Security in various cross-functional processes including vendor risk, contractual terms , and customer security questions.
• Identify inefficiencies in different GRC processes and improve them.
• Design and manage regular internal audits of security controls.
• Implement automated control monitoring and evidence collection.
• Create, review, and maintain LVT’s security policies.  
• Maintain LVT’s risk register to ensure accurate and timely recording of identified risks and their mitigation statuses.  
• Build strong relationships with risk owners to drive program buy-in, accountability, and ownership.
• Work with SalesOps to develop an approach to customer security questionnaires.
• Mature our public-facing Security Trust Center to enhance transparency, showcase LVT’s commitment to security, and streamline the sales process.
• Identify and operationalize ways to automate tools and processes to improve LVT’s compliance program efficiency and collaboration across multiple teams.
• Establish and maintain measurable GRC program metrics to quantify effectiveness, highlight progress, and drive continuous improvement.

OUR IDEAL CANDIDATE

• 5+ years of experience with Information Security, GRC or IT Audit roles, demonstrating a growing understanding of GRC concepts and methodologies. 
• Experience managing a GRC function and staff.
• Effective writing skills for tasks such as policy review and approval, developing risk treatment plans, and creating audit documentation and responses for external auditors.
• Strong organizational skills and attention to detail for managing documentation, audit evidence, and maintaining accurate GRC records.
• Proven track record of developing and implementing policies and procedures, assessing and prioritizing risks, and maturing security compliance programs.
• Substantial experience with regulatory frameworks and standards, such as NIST, SOC 2, ISO 27001, and FedRAMP.
• Experience communicating detailed security concepts, risks, and controls to both technical and non-technical stakeholders.
• Outstanding interpersonal and leadership skills that inspire collaboration and drive alignment across teams.
• Demonstrates an ability to lead effectively in dynamic, fast-paced environments, balancing strategic vision with tactical execution to respond to evolving security needs.
• Experience working with GRC platforms (e.g., Drata, Vanta, ZenGRC) and project management tools (e.g., Jira, Asana) is a plus.
• A Bachelor's degree in Information Security, Computer Science, Information Technology, Business, or a related field, or equivalent practical experience, is preferred. 
• Relevant professional certifications such as CISSP, CompTIA Security+, CISA, or CRISC are highly desirable.

What You’ll Do:

NetDocuments is seeking a Senior Customer Support Manager who is driven to be an operator, innovator, and leader.  They will lead the global Frontline Support teams within the NetDocuments Customer Support organization managing both individual contributors and Team Leads. They are a senior operational and strategic leader responsible for ensuring service excellence, cross-functional influence, and continuous improvement across their portfolio. Operating within a follow-the-sun support model serving our customers worldwide, the Senior Manager plays a critical role in shaping team capability, operational maturity, and the overall customer experience — and works closely with the Senior Director of Customer Support along with Product and Engineering leadership to ensure the voice of the customer drives business decisions.

You will: 

• Own the customer experience across our global Frontline teams, serving as the single accountable leader for team performance, customer outcomes, and operational health
• Sets strategy and drives achievement of key performance indicators including CSAT, productivity, Knowledge creation, and Response & Resolution time SLAs.
• Leads the Frontline team providing coaching, mentorship, and structured performance management at multiple levels.
• Serves as a senior escalation point for complex customer accounts and thematic issues, including executive-level engagement when needed.
• Champions cross-functional collaboration with Product, Engineering, and Customer Success to advocate for the customer and drive resolution of systemic issues and defect trends.
• Challenges the status quo at every turn, leading and sponsoring significant operational improvements through AI powered initiatives that elevate service delivery, team efficiency, and customer experience.
• Uses data and operational insights to identify trends, inform strategic decisions, and communicate the state of support to senior leadership.
• Partners with the Senior Director on workforce planning, organizational design, and long-range strategic planning.
• Fosters a culture of continuous learning, knowledge creation, and customer-first thinking across the team.

What You’ll Need to be Successful:

• Bachelor’s degree or equivalent experience.
• 4+ years leading Customer Support teams, with demonstrated experience managing team leads or senior technical individual contributors.
• 7+ years of experience in a Customer Support organization, ideally supporting a technical SaaS product.
• Demonstrated track record of driving measurable improvement in support operations and customer satisfaction.

What Will Make You Stand Out:

• Experience supporting legal professionals or within a legal technology environment.
• Proven experience implementing AI-driven support tools or automation workflows that resulted in measurable efficiency gains.
• Customer Support operations and management in a Salesforce Service Cloud environment.
• Experience leading teams using a Knowledge-Centered Support (KCS) methodology.
• Experience using data analysis or business intelligence tools to drive operational decisions.
• Experience designing or scaling support operations across a global, follow-the-sun support model.

What You’ll Love About NetDocuments:

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency: 

The compensation range for this position is:  $140,000 - $160,000 including bonus.

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations  

#LI-HYBRID

Why You’ll Love This Role

We are seeking a talented and experienced Sr. Product Manager to focus on Cribl’s Pipeline Generation Systems portfolio.

This is a high-impact AI innovation role focused on finding and scaling practical ways AI can increase pipeline across Marketing and Sales. You will partner closely with business stakeholders to shape the roadmap for the systems, workflows, and data foundations behind lead capture, prioritization, routing, attribution, personalization, and orchestration.

Sitting at the intersection of go-to-market strategy, enterprise systems, and AI innovation, you will help turn promising ideas into measurable business outcomes. This role reports to the Sr. Director, Enterprise Applications.

As An Active Member Of Our Team, You Will…

As Sr. Product Manager - Pipeline Generation Systems, you will be the product owner for a portfolio of capabilities that directly influence top-of-funnel effectiveness, data quality, and GTM execution. Your key responsibilities will include:

• AI Innovation Strategy for Pipeline Generation: Define and execute a compelling product vision and roadmap centered on how AI can materially increase pipeline, improve seller focus, and make GTM execution more intelligent across lead capture, prioritization, routing, attribution, and account-based motions.
• AI Use Case Discovery & Facilitation: Partner with Marketing, SDR, Sales, and RevOps stakeholders to identify high-value AI opportunities, facilitate tradeoff discussions, and translate business pain points into practical experiments, product requirements, and scalable delivery plans.
• Account Prioritization, Personalization & Orchestration: Drive roadmap investments that help Cribl identify, rank, and activate against the highest-value accounts through AI-assisted account scoring, richer account context, seller-facing insights, and scalable personalization workflows.
• Lead-to-Account, Routing & Data Quality Foundations: Own the product strategy for the data and workflow patterns that ensure leads and accounts are matched, normalized, enriched, and routed correctly, recognizing that strong AI outcomes depend on trustworthy underlying data and process design.
• Marketing Attribution & Campaign Intelligence: Partner with Marketing and RevOps leaders to improve how Cribl measures the impact of campaigns and demand programs, while also advancing more intelligent ways to connect engagement signals, campaign-member data, and opportunity creation.
• Vendor & Platform Evaluation: Evaluate and operationalize external tools and internal capabilities that expand Cribl’s AI-enabled pipeline generation portfolio, including enrichment, hierarchy management, prioritization, orchestration, and personalization platforms, while ensuring sound governance and architectural fit.
• Cross-Functional Stakeholder Partnership: Build strong relationships across Marketing, Sales Development, Revenue, Marketing and Revenue Operations teams, and technical teams, serving as a facilitator and product leader who can align stakeholders, clarify decisions, and move ambiguous initiatives toward measurable business outcomes.
• Operational Excellence, Experimentation & Measurement: Define the right KPIs, success criteria, and experiment frameworks for pipeline generation systems so Cribl can assess which enhancements are actually increasing pipeline quality, efficiency, and conversion.
• Responsible AI Adoption in GTM Systems: Help Cribl adopt AI in practical, governed ways by balancing innovation with data quality, usability, operational readiness, and change management.
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.

If You’ve Got It - We Want It

• 5+ years of product management experience: Proven track record in product management within a B2B SaaS environment, ideally with meaningful ownership of internal systems, GTM systems, or revenue technology portfolios.
• AI-forward product mindset: Demonstrated ability to spot where AI can create real business value, shape practical use cases, and distinguish between meaningful innovation and hype.
• Pipeline Generation / GTM Systems domain knowledge: Strong understanding of demand generation, SDR workflows, lead management, attribution, enrichment, and account-based motions in a modern SaaS company.
• Salesforce ecosystem fluency: Deep functional understanding of Salesforce and how it supports lead, contact, account, opportunity, campaign, and routing workflows across the GTM lifecycle.
• Systems thinking and data quality orientation: You understand that pipeline generation systems only work when identity, matching, hierarchy, normalization, sync behavior, and routing are designed intentionally and governed well, and that these foundations are critical for effective AI.
• Stakeholder facilitation and influence: Demonstrated ability to align and influence stakeholders across business and technical teams, facilitate productive decision-making, and move cross-functional initiatives forward when priorities differ.
• Analytical and experimental mindset: Comfortable using metrics, experimentation, and operational data to frame problems, prioritize investments, assess impact, and determine whether AI-driven changes are actually improving pipeline outcomes.
• Technical collaboration: Able to work effectively with engineering and systems teams, translating business requirements into product direction, implementation tradeoffs, and clear acceptance criteria.
• Builder mentality: Comfortable stepping into ambiguity, shaping the first version of the strategy, and improving it through iteration, feedback, and measurable outcomes.
• Communication & influence: Exceptional written and verbal communication skills, with the ability to make complex systems, AI concepts, and tradeoffs understandable to a wide range of audiences.
• Preferred Qualifications
  • Experience with Salesforce Sales Cloud, Marketo and adjacent GTM tooling used for enrichment, routing, attribution, or orchestration.
  • Familiarity with tools and workflows supporting ABX, account prioritization, and personalized digital experiences.
  • Experience building, piloting, or scaling agentic workflows or AI-assisted business process automation in a GTM, operations, or enterprise systems context.
  • Comfort operating in a high-growth, remote-first B2B SaaS environment.
  • Curiosity about practical AI and automation opportunities in internal business systems.
  • Good jokes, or maybe better, bad jokes.
  • A love for goats.

Salary Range ($105,000 - $160,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

#LI-KJ1
#LI-Remote

About the team

We're building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren't chatbots. They're agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat.

About the role

You'll own both the product people use today and the platform we're building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You're building products that businesses actually love using - consumer-grade experiences for the SMB market.

Here's what makes this role different: At Podium, product managers are builders. You'll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don't believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we're pioneering it together.

This position is based in Lehi, UT. 

In this role, you will:

• Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
• Build, don't just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
• Spend time with customers - Watch how they work, understand their workflows, identify what's missing
• Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
• Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
• Design for scale - Build systems, patterns, and platforms that other teams will leverage

You might thrive in this role if you:

• High agency - You see what needs to happen and make it happen. You don't wait for permission
• Builder mindset - You've shipped products that customers love. You're not afraid to get into the weeds
• Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
• Speed matters to you - You'd rather ship and learn than perfect in isolation
• Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
• Learning trajectory - You're excited about using AI to build. You see this as the future of product work

What sets you apart:

• Built 0→1 products that scaled to real customer adoption
• Experience with AI agents, LLMs, or human-in-the-loop systems
• You've used AI tools (Claude, Cursor) to build prototypes or ship code
• Startup or founder experience - you've worn multiple hats and figured it out
• Vertical SaaS or SMB product experience
• Technical background (can read/write Python, React, SQL) is a plus but not required

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

What You’ll Do 

At NetDocuments, we’re shaping the future of how legal professionals harness the power of AI to work smarter, faster, and with greater confidence. We’re looking for a dynamic Senior Product Manager to join our team and help define, build, and deliver intelligent solutions that transform the way our customers interact with their information. In this role, you’ll collaborate with leaders across product, engineering, and design to bring innovative ideas to life—turning customer insights and emerging AI capabilities into real-world impact. If you’re excited by the challenge of driving product excellence in a rapidly evolving space, this is the opportunity to make your mark. 

You will: 

• Collaborate with leadership to define and drive the roadmap for AI-powered solutions, assessing new product ideas and enhancements.  
• Own and manage the product backlog, ensuring it reflects the priorities of the business and the needs of the customer.  
• Create detailed and actionable product specifications, with precise and comprehensive acceptance criteria.  
• Collaborate closely with engineering and design to ensure the successful and timely delivery of product features, from sprint planning to release management.  
• Drive alignment on priorities across cross-functional teams, including product, engineering, design, and QA, to ensure smooth execution of product delivery.  
• Conduct regular backlog grooming sessions to refine, prioritize, and scope upcoming work, keeping a focus on customer impact and technical feasibility.  
• Monitor the delivery pipeline to proactively identify blockers, risks, or dependencies, and facilitate solutions to keep projects on track.  
• Partner with stakeholders across the organization and among our customer base to collect feedback, validate ideas, and set priorities.  
• Analyze customer feedback, usage metrics, and other data to inform iterative improvements to the product.  
• Document and communicate product capabilities and timelines with internal stakeholders like product marketing and sales enablement to ensure alignment and go-to-market success.  
• Stay engaged with evolving AI technologies and trends within the legal industry.   

What You’ll Need to be Successful 

• 4+ years of experience in software development, legal technology, and/or product management.  
• Technical chops and a passion for building innovative products. You do not need to be an expert in “generative AI” (who is?!) but must be willing to roll up your sleeves and learn in a fast-moving space.  
• Proven ability to leverage qualitative and quantitative data to drive informed decision-making and product prioritization.  
• Metrics-driven mindset with strong analytical and synthesis skills to translate complex data into actionable insights.  
• Hands-on experience with scrum or other product development methodologies.  
• Exceptional communication skills, with the ability to write clearly and present confidently to senior leadership and audiences.  
• Strong interpersonal and leadership abilities to collaborate effectively with cross-functional teams, stakeholders, and external partners and customers.  
• Strong experience with backlog management and the associated tooling (like Azure devOPS, Jira, etc.) 

What You’ll Love About NetDocuments  

• The People!  
• 90% healthcare premiums company covered  
• HSA company contribution  
• 401K match at 4% with immediate vesting  
• Flexible PTO (typically 3 to 4 weeks a year)  
• 10 paid holidays  
• Monthly contributions for life activities & wellness  
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $120,000 - $150,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

ABOUT THIS ROLE

We are seeking a proactive, hands-on Safety and Facilities Manager to lead our industrial manufacturing site into its next phase of operational excellence. Our goal is to move beyond baseline OSHA compliance and transform our safety program into a robust, proactive culture.

In this role, you aren’t just a "safety cop"—you are a builder who will own the safety and structural integrity of our home base. You will oversee the physical health of our plant, manage a dedicated Facilities Technician, and coordinate specialized external contractors to ensure our infrastructure supports high-efficiency production.

ROLE RESPONSIBILITIES 

Safety and Environmental Leadership

• Program Development: Build, implement, and maintain a comprehensive Safety Management System (SMS) that exceeds OSHA standards.
• Culture Building: Lead the "Safety First" initiative, shifting the mindset from reactive compliance to proactive risk engagement across all shifts.
• Training and Enablement: Design and deliver safety training modules (LOTO, Fall Protection, Forklift, HazCom, etc.) and empower floor leads to act as safety champions.
• Incident Management: Lead all accident investigations using Root Cause Analysis (RCA) and ensure corrective actions prevent recurrence.
• Compliance and Auditing: Conduct regular site audits and manage all EHS documentation, including OSHA 300 logs and environmental reporting.
• Environmental Oversight: Manage air and noise pollution control programs to meet all local and federal environmental permits.

Facilities and Maintenance Management

• Personnel Management: Directly supervise and mentor the Facilities Technician, prioritizing their daily workload and professional development.
• Maintenance Strategy: Oversee the Preventive Maintenance (PM) schedule for the building’s envelope, HVAC, plumbing, and electrical systems.
• Contractor Liaison: Source, vet, and manage third-party vendors for specialized maintenance, safety supplies (PPE/First Aid), and waste management.
• Capital Projects: Assist in the planning and execution of facility upgrades, equipment installations, and space optimizations.
• Budgeting: Manage the facilities budget, ensuring cost-effective procurement without compromising safety or quality.

OUR IDEAL CANDIDATE 

• Experience: You have 5+ years in a Safety or Facilities role within an industrial manufacturing environment.
• Education: You hold a Bachelor’s degree in Occupational Health and Safety, Engineering, or a related field (preferred).
• Certifications: You possess an OSHA 30-Hour certification (required); CSP or ASP certifications are highly preferred.
• Technical Expertise: You have deep knowledge of OSHA 1910 standards and air/noise regulations.
• Leadership: You have a proven track record of managing direct reports and third-party contractors.
• The ‘Safety Mindset’: You excel at finding solutions that respect production deadlines while keeping people safe.
• Project Management: You can effectively juggle facility repairs, safety audits, and contractor negotiations simultaneously.
• Communication: You are comfortable speaking to everyone from the executive board to the shop floor team to drive buy-in.

ABOUT THIS ROLE 

As the Sr. Manager of Data Engineering and Architecture, you will be a hands-on leader responsible for defining and executing the data engineering strategy, architecture, and technology stack. You will be responsible for the foundational data infrastructure that powers analytics and decision-making across the organization.

A critical part of this role will be building, mentoring, and managing a team of 3 data engineers. You will guide the team's efforts while also contributing directly to the development of our modern data warehouse in Snowflake using dbt and SQL, transforming raw data into reliable and accessible datasets. Crucially, you will spearhead the data migration efforts for our ongoing Oracle Fusion Cloud deployment, designing a robust, cohesive data ecosystem that bridges our new Oracle environment with Snowflake.

Your leadership will ensure the successful design, build, and maintenance of robust data pipelines that ingest data from a variety of internal and external sources into Snowflake. Your team's work will support reporting, dashboarding, and analysis across the company, enabling teams to make informed decisions based on trusted data. Given the green-field nature of this initiative, the role is expected to be approximately 30% technical leadership, strategy, and people management, and 70% direct, hands-on engineering and architecture.

This position is based in a hybrid work environment and requires regular in-office collaboration. It offers an opportunity to lead with modern data tools, build a high-performing team, and make a direct, strategic impact on data quality and accessibility during a massive phase of enterprise scaling.

ROLE RESPONSIBILITIES

• Data Strategy & Architecture: Define the long-term vision, strategy, and architecture for the company’s data platform. Design a cohesive hybrid architecture that maximizes the strengths of our full tech stack, ensuring it drives measurable business value and scales efficiently to support hyper-growth.

• Team Leadership & Management: Build, mentor, and manage a team of 3 data engineers, fostering a culture of technical excellence, accountability, and continuous improvement.

• Data Modeling & Transformation: Lead the team in building and maintaining robust data models using dbt and SQL that support complex analytics and reporting needs. Contribute directly as an individual contributor as needed.

• Snowflake Development: Oversee the design and optimization of the Snowflake data warehouse to ensure performance, scalability, and usability. Participate directly in key development efforts.

• Cross-Functional Collaboration: Act as the primary technical partner to analysts, business stakeholders, and data teams to deeply understand requirements and translate them into strategic engineering solutions and delivery plans.

• Performance Tuning: Guide the optimization of SQL queries and data transformations to improve execution speed and resource efficiency across the platform.

• Tooling & Automation: Identify, evaluate, and implement opportunities to automate data workflows, improve pipeline reliability, and establish a formal DataOps/MLOps framework using modern orchestration tools (e.g., Airflow, Prefect, cloud-native serverless functions).

• BI Tool Support: Ensure the team provides clean, well-structured data models to enable effective use of BI tools like Looker, Sigma, Tableau, or similar platforms.

• Pipeline Engineering: Direct the development and maintenance of scalable data ingestion pipelines that pull data from APIs and other sources into Snowflake, including exploring solutions for near real-time data feeds.

• Data Governance & Quality: Champion best practices in data governance, data lifecycle management, and dimensional modeling. Implement data validation checks, documentation standards, and lineage tracking to maintain high data integrity across all of our systems.

• Oracle Fusion Cloud Migration & Integration: Lead the complex data migration strategy for our active Oracle deployment. Architect, build, and maintain secure, high-performing data flows and syncs between Oracle and Snowflake to ensure operational continuity and analytical excellence.

OUR IDEAL CANDIDATE

• Experience: 8+ years in data engineering or related roles, with a strong focus on data modeling and pipeline development.

• Education: Bachelor’s degree in Computer Science, Engineering, Data Analytics, or a related field.

• Technical Skills:

  • Proven experience leading complex data migration or implementation projects.

  • Advanced proficiency in SQL and experience with data modeling (e.g., star/snowflake schemas).

  • Hands-on experience with dbt for building modular and testable data transformations.

  • Experience developing data pipelines using Python and workflow orchestration tools (e.g., Airflow, Prefect).

  • Deep understanding of Snowflake.

  • Demonstrated ability to design and implement a modern data architecture from scratch.

• BI & Analytics Tools:

  • Familiarity with BI platforms such as Looker, Tableau, or Sigma is helpful.

• Infrastructure & Governance:

  • Understanding of ELT/ETL workflows, data governance, and monitoring practices.

  • Experience defining and enforcing organizational standards for data quality, metadata management, and cost optimization within a cloud data warehouse (Snowflake).

• Communication & Problem Solving:

  • Ability to clearly explain technical details to both technical and non-technical stakeholders.

  • Strong analytical and debugging skills; attention to detail in code and data quality.

ABOUT THIS ROLE

We are seeking a highly experienced and hands-on Senior Workday Manager to lead the strategy, governance, and operational excellence of our Workday platform across all modules. This individual will serve as the enterprise owner of Workday, ensuring system stability, optimization, integrations, security, and business alignment.

The ideal candidate has deep functional and technical expertise across Workday HCM, Payroll, and other Workday related modules, while also possessing strong managerial leadership and vendor management experience. This role requires close partnership with business stakeholders, IT teams, and third-party service providers.

This is a hands-on leadership role — not purely administrative — requiring active involvement in configuration, troubleshooting, integrations, and system design.

This role is based out of our Utah Headquarters (preferred) and reports directly to our CIO. We may consider highly-qualified remote candidates with required regular travel.

ROLE RESPONSIBILITIES

• Platform Strategy & Governance: Own the overall strategy, roadmap, and governance of the Workday ecosystem. Provide deep expertise across: Core HCM, Payroll, Time Tracking, Recruiting & Talent, Benefits, Financials (GL, AP, AR, Expenses, Assets, Projects), Procurement & SCM, Adaptive Planning, Prism / Reporting, and Security & SoD. Lead biannual Workday release management and impact analysis and ensure system performance, scalability, and compliance.

• Hands-On Configuration & Support: Configure and maintain Workday business processes, security roles, reports, calculated fields, integrations, and notifications, Troubleshoot complex production issues across functional domains, review and approve configuration changes before deployment, lead testing efforts for enhancements and upgrades, ensure documentation of system design, changes, and architecture.

• Cross-System Architecture: Oversee integrations between Workday and enterprise systems (ERP - Oracle, SAP, NetSuite, CRM - Salesforce, ITSM - ServiceNow, payroll vendors, banking systems, and data warehouses) and partner with architects to define data flows, transformation logic, and reconciliation controls. Ensure reconciliation controls between Workday and downstream systems.

• Business Partnership: Act as trusted advisor to HR, Finance, Payroll, and Operations leaders. Translate business requirements into scalable system solutions. Lead workshops for process redesign and optimization. Identify automation opportunities to improve efficiency. Drive continuous improvement initiatives across business processes.

• Team Leadership & Governance: Lead and mentor a team of internal and external Workday analysts and administrators, establish operating model for Workday support (intake, prioritization, SLAs), develop KPIs for system performance and support effectiveness, ensure proper segregation of duties and security governance, provide executive-level updates on platform health and roadmap.

• Vendor & Compliance Management: Manage relationships with Workday AMS providers, implementation partners, integration partners, payroll vendors. Ensure vendors adhere to security, compliance, and SLA requirements, and lead escalations when necessary. 

• Compliance & Controls Success:  Partner with Internal Audit on: SoD design and remediation, access reviews, control documentation, audit readiness, ensure proper documentation of configuration and business processes, maintain data privacy and regulatory compliance (SOX, HIPAA, GDPR as applicable).

OUR IDEAL CANDIDATE

• Extensive Domain Expertise: You possess 7+ years of enterprise applications experience, with at least 5 years of deep, hands-on Workday experience specifically across both HCM and Financials (must have both) and experience supporting Payroll within Workday.

• Technical Proficiency: You have a proven track record in Workday configuration (not just oversight) and managing integrations using EIB, Core Connectors, Studio, and APIs. Strong understanding of enterprise architecture and data flows.

• Leadership Mindset: You are a strategic thinker with a high ownership mindset, comfortable leading cross-functional teams and managing third-party AMS providers and vendors.

• Stakeholder Management: You can bridge the gap between technical IT requirements and senior business stakeholder needs, providing clear, executive-level updates on platform health. Experience working with senior business stakeholders. 

• Agile & Adaptive: You thrive in fast-paced, evolving environments and possess the "systems thinking" necessary to solve complex architectural challenges.

ABOUT THIS ROLE

As a Technical Account Manager for LiveView Technologies, you are the face of technological and program success for some of our largest accounts. The purpose of this role is to ensure retention and foster growth within our top LVT clients. This role works closely with the Client Success Managers, building success plans to deliver the optimal experience and participating in business reviews to deliver results as a partnership that provides the best possible client experience and facilitates the growth of our existing clients.

You will proactively ensure optimal performance of the Mobile Security Units by performing technical audits, offering product consultations to the client, instilling best practices for customer programs, and working with Product teams to provide data and feedback that improves our current offering.

ROLE RESPONSIBILITIES

• Consult with Client Success Managers and clients to tailor device configuration and video analytic calibration settings that meet the clients’ objectives and needs.
• Configure software settings to meet clients' requirements
• Configure, set up, and make adjustments to analytics on various IP camera models
• Diagnose and troubleshoot technical and complex issues related to hardware, software, configuration, and IP camera analytics
• Be a trusted advisor that both the client and our internal teams can look to for solutions

OUR IDEAL CANDIDATE

• Technical Expertise: 3+ years in a customer-facing Technical Account Manager role with troubleshooting across software, IP cameras, electrical systems, or networks.
• Escalation & Strategy: Leads resolution for complex client concerns, balancing expectations with operational realities while improving collaboration and response times.
• Communication & Relationship Building: Clearly conveys technical concepts to non-technical audiences, maintaining professionalism in high-stakes conversations.
• Problem-Solving & Process Improvement: Identifies root causes, driving scalable solutions and long-term efficiency gains.
• Leadership & Mentorship: Guides junior team members, develops client enablement resources, and ensures high-quality project execution.
• Business Impact & Technical Strategy: Shapes team goals, influences major initiatives, and proactively optimizes scalability.
• Cross-Functional Collaboration: Partners with Product, Support, and Leadership to resolve systemic issues and improve customer self-sufficiency.
• Independence & Operational Excellence: Thrives in fast-paced environments, highly organized, and operates with minimal supervision.

ABOUT THE ROLE

As a Tier-1 Support Agent at LVT, you will be the first to respond to issues affecting our customers. You will respond to service tickets regarding underperforming and offline hardware, or cameras that need video analytics adjusted. You will provide preliminary diagnosis and resolution by following a prescriptive troubleshooting tree, escalating to specialized teams when necessary. You will assist customers with questions about our products and services via phone and email, resolving issues and educating them through learning materials and training

*This particular position also requires registering with the state of Utah as an Alarm Agent. This process includes a federal background check/fingerprinting and an application. This is separate from the background check you would complete for general employment eligibility at LVT. 

ROLE RESPONSIBILITIES

• Respond to emails and phone calls requesting help with our products and services, and provide relevant learning materials and training
• Troubleshoot incidents following a prescriptive process, ultimately resolving or triaging the incident
• Perform video analytic configurations on IP cameras
• Triage customer requests to appropriate technical teams when necessary and translate responses back to the customer
• Document in ServiceNow all findings and actions taken while researching and resolving customer requests
• Ensure that every interaction with a customer, internally or externally, is a positive experience
• One-off projects assigned from your manager

OUR IDEAL CANDIDATE 

• 1+ years experience in customer service, including call center, restaurant, retail, or equivalent
• Typing speed of 50+ words per minute
• Strong problem-solving and critical-thinking skills
• Attention to detail
• Flexibility to adapt to changing priorities and deadlines
• Able to work and communicate effectively in a professional environment

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team.

Role and Responsibilities:          

This role serves as a key point of contact for our customers, delivering high-quality support across wireline products and services. The ideal candidate will be proactive, solutions-driven, and committed to providing an exceptional client experience through both phone and email interactions.

• Serve as the primary point of contact for customer inquiries via phone and email
• Provide support for orders, service requests, and general account inquiries
• Troubleshoot service-related issues and submit repair tickets as needed
• Take ownership of customer concerns, driving resolution and escalating when appropriate
• Deliver accurate product and service information, including features, terms, and capabilities
• Process customer orders, forms, and service requests with accuracy and efficiency
• Route inquiries to appropriate internal teams when necessary
• Document all customer interactions in accordance with standard operating procedures
• Identify trends in customer issues and communicate insights to management
• Conduct follow-ups to ensure timely and satisfactory resolution
• Participate in cross-functional projects aimed at improving processes and service delivery
• Support additional operational tasks and responsibilities as assigned

Desired Skills and Experience:                                                 

• Full time / In office - Salt Lake City, Utah
• Bachelor’s degree preferred
• Minimum of 3 years of experience in customer service or account management
• Experience within the telecommunications industry is a plus
• Strong problem-solving and communication skills (written and verbal)
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $20 / hour. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #SaltLakeCity, Salt Lake City, #CustomerSupport, #CustomerService, CustomerService, Customer Service, #ClientExperience, #CustomerService, #Wireline, Wireline, #Wireless, Wireless, #Technical Support, #Bachelors, Bachelors, Client Experience, Customer Service, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer Support Account Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs, #TelecommunicationJobs, Google, SimplyHired

About the team

We're building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren't chatbots. They're agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat.

About the role

You'll own both the product people use today and the platform we're building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You're building products that businesses actually love using - consumer-grade experiences for the SMB market.

Here's what makes this role different: At Podium, product managers are builders. You'll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don't believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we're pioneering it together.

This position is based in Lehi, UT. 

In this role, you will:

• Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
• Build, don't just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
• Spend time with customers - Watch how they work, understand their workflows, identify what's missing
• Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
• Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
• Design for scale - Build systems, patterns, and platforms that other teams will leverage

You might thrive in this role if you:

• High agency - You see what needs to happen and make it happen. You don't wait for permission
• Builder mindset - You've shipped products that customers love. You're not afraid to get into the weeds
• Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
• Speed matters to you - You'd rather ship and learn than perfect in isolation
• Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
• Learning trajectory - You're excited about using AI to build. You see this as the future of product work

Experience: 3-6+ years building products.

What sets you apart:

• Built 0→1 products that scaled to real customer adoption
• Experience with AI agents, LLMs, or human-in-the-loop systems
• You've used AI tools (Claude, Cursor) to build prototypes or ship code
• Startup or founder experience - you've worn multiple hats and figured it out
• Vertical SaaS or SMB product experience
• Technical background (can read/write Python, React, SQL) is a plus but not required

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: