Make your impact within a rapidly growing Fintech Company

We are looking for an experienced Email Marketing Manager to join our team. The ideal candidate will have a proven track record of building successful email marketing programs (via email nurturing and email campaigns), working collaboratively with other teams to develop effective strategies, and executing campaigns flawlessly. As an Email Marketing Manager, you will be responsible for creating visually appealing emails that are engaging and tailored to our target audience. You will play a role in working with our AI tools and our creative team to develop compelling emails and email templates. You will also work closely with the analytics team to help measure the effectiveness of our campaigns. If you are a data-driven individual who is passionate about delivering impactful email campaigns, we would love to hear from you.

We’d love to chat if you have experience with the following:

• Strategy & Roadmap
• Co-develop email/lifecycle marketing strategy with cross-functional marketing teams to ensure messaging, tone, and timing are aligned across all channels.
• Develop automated, trigger-based journeys to prospect throughout early top and middle funnel lifecycle stages.
  
  
• Execution & Optimization
• Own key lifecycle growth targets and be directly accountable for delivering measurable impact on these metrics.
• Build and deploy campaigns using Inflection.io (experience with Marketo, HubSpot, Braze, Customer.io or similar tools welcome).
• Coordinate segmentation, dynamic content, and personalization for maximum relevance.
• Design, test, and optimize A/B and multivariate experiments to improve open, click, and conversion rates.
• Demonstrated advanced proficiency in leveraging AI tools and automation to design, execute, and optimize marketing campaigns.
• Ensure compliance with email best practices and regulations (CAN-SPAM, GDPR, etc.).
  
  
• Analytics & Reporting
• Track and report KPIs across lifecycle programs
• Partner with analytics, GTM Ops, Analytics and marketing managers to develop dashboards and actionable insights.
• Use data to iterate and scale high-performing programs.
  
  
• Cross-Functional Collaboration
• Work in lockstep with GTM/Growth Marketing teams to plan and execute messaging strategies
• Partner with GTM Ops to integrate data flows, improve targeting, and measure impact.
  
  
• Asset & Process Management
• Maintain an organized inventory of email assets, templates, and automation flows.
• Document and standardize processes for consistent execution.

Qualifications

• 4+ years of email or lifecycle marketing experience in B2B SaaS or similar environment.
• Deep expertise with marketing automation platforms (Inflection.io, Marketo, HubSpot, Braze, Customer.io or comparable tools).
• Proven track record of building and scaling automated, personalized lifecycle programs that drive measurable outcomes.
• Strong segmentation, testing, and analytics skills with ability to translate insights into action.
• Working knowledge of HTML/CSS for email template editing is a plus.
• Familiarity with CRM systems (Salesforce or similar) and integrating email with customer data platforms.
• Excellent project management and cross-functional collaboration skills.
• Solid understanding of email compliance (CAN-SPAM, GDPR, etc.).

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Reporting to the Creative Director, a Staff Motion Designer at BILL is responsible for bringing the brand to life by leading the development, usage, and evolution of the motion discipline at BILL. Driving foundational work streams such as brand standards, motion style guides, and templates for the brand, and leading/delivering high-bar motion work for marketing assets across digital experiences, hype videos, educational content, campaigns, email marketing, events, and more. A Staff Motion Designer contributes to, interprets, and delivers upon strategic creative briefs for complex and large projects; seeks and shares necessary information from stakeholders and partner teams; determines the best design approaches for achieving results, and coordinates contributions from other design team members. 

Additionally, Staff Motion Designers proactively analyze work methods and  business constraints, and propose and drive programs and processes which reduce operational redundancies and drive the Marketing organization’s strategic goals. They actively network and conduct cross-team share-outs which help others understand how the motion discipline contributes to strategic business goals.

A Staff Motion Designer is an integral part of a Creative Studio team who mentors across creative disciplines, and  collaborates across the BILL Marketing org to develop impactful work which delivers strong business outcomes. They act as design leaders, driving a design culture of excellence and growth, including identifying conflict and fostering resolution, mentoring peers and junior members of the creative team and beyond.

Key responsibilities include:

• Act autonomously as a creative lead throughout fast-paced creative workflows to deliver high-bar and impactful creative marketing assets, while balancing business needs with technical and creative constraints.
• Interpret and contribute to strategic briefs, evaluating and proposing creative approaches inline with business needs, propose design and motion solutions, iterate execution inline with stakeholder feedback, finalize and deliver creative assets.
• Succinctly and professionally present work, logic, and feedback openly to senior leadership and stakeholders across Marketing and other BILL organizations, explaining changing priorities and using compelling arguments to convey conclusions and ideas. Ask clarifying questions, interpret feedback for others, and propose solutions to address efficiently. 
• Maintain and share up-to-date expertise and best-practices relevant to common workstreams and/or touchpoints. Seek and share similar information from regular stakeholders and partners.
• Anticipate, flag, and propose solutions to avoid potential bottlenecks and roadblocks, and communicate project status with Project Managers regularly.
• Establish mechanisms to actively maintain relationships with cross-functional teams to better understand their collaboration needs, concerns, and roadmaps. Identify conflict, lead steps and dialog to resolve, and incorporate learnings into processes to mitigate future conflict.
• Manage and strategically iterate creative approaches, continually elevating personal creative bar and output, and driving elevated creative bar of the team. Actively identify areas for improvement across the team’s output, and develop tools to bring the team's body of work up to high-bar.
• Actively manage personal career development, including defining and tracking quarterly goals, and seeking feedback around job expectations, performance, and promotion cadence. Independently identify “stretch” opportunities and initiate engagement and planning.

We’d love to chat if you have:

• 7+ Years of Proven Impact: A track record of high-level motion design expertise transforming complex ideas into compelling visual narratives.
• A deep understanding of core motion design principles, editing, composting, UI/UX and strong design fundamentals: form, color, composition, layout, and typography.
• Mastery of Craft: Proficiency with Adobe Creative Cloud (After Effects, Premier Pro, Illustrator, Photoshop) Figma, and Lottie. 3D proficiency (Cinema 4D / Blender) and experience with creative AI workflows are a plus.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

Reporting to our Brand Creative Director, this Senior Graphic Designer at BILL is responsible for bringing the brand to life by expanding and utilizing the BILL brand design system, developing definitions such as brand guidelines, style guides, and templates for the brand, and delivering high-bar design for marketing assets across campaigns, collateral, email marketing, event signage, swag, and more. A Senior Designer is expected to interpret and deliver upon strategic creative briefs for projects of various sizes, scopes, and complexities; seek necessary information from stakeholders and partner teams; and determine best design approaches for achieving results. Additionally, Senior Designers proactively analyze work methods and propose programs and processes which reduce operational redundancies and drive the Marketing organization’s strategic goals. 

A Senior Designer is an integral part of the Creative Studio team who collaborates closely with other creative disciplines, and across BILL’s Marketing org to develop impactful work which delivers strong business outcomes. They act as design leaders, driving a design culture of excellence, including mentoring peers and junior members of the creative team.

Key responsibilities include:

• Work autonomously throughout fast-paced creative workflows to deliver high-bar and impactful creative marketing assets, while balancing  business needs with technical and creative constraints.
• Act as the primary creative consultant for stakeholders. You will interpret complex briefs, defend design decisions, and ensure every visual solution aligns with broader business goals.
• Interpret strategic briefs, evaluate creative approaches inline with business needs, propose creative concepts and approaches, iterate design execution inline with stakeholder feedback, finalize and deliver creative assets
• Lead projects from conceptual stage through to final production and delivery. You are responsible for maintaining momentum, meeting deadlines, and ensuring quality at every milestone.
• Clearly and succinctly present creative work and logic to senior leadership and stakeholders across Marketing and other BILL organizations, delivering key messages at the appropriate level of detail for each audience.
• Maintain and share up-to-date expertise and general best-practices for creative discipline, with attention to common touchpoints.
• Anticipate and proactively flag potential bottlenecks and roadblocks, and communicate project status with Project Managers regularly
• Maintain relationships with cross-functional teams to better understand their collaboration needs, concerns, and roadmaps
• Manage and strategically iterate creative approaches, continually elevating personal creative bar and output, and driving elevated creative bar of the team
• Actively manage personal career development, including defining and tracking quarterly goals

We’d love to chat if you have:

•  5+ Years of Proven Impact: A track record of high-level design expertise, specifically in roles where you were responsible for the "big picture" strategy as well as the execution.
• The "Owner" Mindset: A demonstrated ability to work independently, make critical decisions under pressure, and troubleshoot roadblocks without hand-holding.
• Mastery of Craft: Expert-level proficiency in Figma, Adobe Creative Cloud (Photoshop, Illustrator, InDesign), experience and knowledge using creative Ai tools and a strong understanding of motion design.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

Reporting to the Senior Manager of Creative Operations, a Staff Creative Project Manager at BILL plays a key role in the Marketing Creative Studio, responsible for the overall efficiency and effectiveness of project work streams and empowering creatives to efficiently deliver high-bar, impactful creative for marketing content, campaigns, collateral, email marketing, events, videos, swag, and more. The proactively roadmap, efficiently intake and route creative requests, and manage day-to-day workflows throughout creative development, creative QA, approvals, delivery, and measurement. 

A Staff Creative Project Manager analyzes ongoing work methods and their team and stakeholder team’s strategic goals to propose and drive programs which reduce operational redundancies and drive business objectives, proposing and developing fresh approaches to operations which ensure creatives reliably deliver high-bar creative within budget, timing, and resourcing constraints. They contribute to, interpret, and plan against strategic creative briefs for complex and large projects; seek and share necessary information from stakeholders and partner teams; define roles and sequencing, and determine best processes for achieving results. 

A Staff Creative Project Manager actively networks and conducts share-outs which help other teams understand how creative and creative operations contribute to strategic business goals. They collaborate closely with team leads across marketing, acting as operational thought leaders who drive a culture of excellence and growth, including identifying conflict and fostering resolution, and mentoring both peers and junior members of the team.

Key responsibilities include:

• Act autonomously as an operations lead throughout fast-paced creative partnerships, initiatives, and workflows, including intake, resourcing, scoping, traffic, reviews, and reporting.
• Partner with cross-functional teams to customize and utilize internal tools required for asset and project management.
• Strategically iterate standardized project timelines, tasks, DACIs, and measurement strategies; and contribute to creative brief by recommending optimal work methods, teams, milestones, and timelines. 
• Succinctly and professionally run meetings and present work, logic, and feedback openly to senior leadership and stakeholders across Marketing and other BILL organizations, explaining changing priorities and using compelling arguments to convey conclusions and ideas. Ask clarifying questions, interpret feedback for others, and propose solutions to address efficiency. 
• Establish mechanisms to actively maintain relationships with cross-functional teams to better understand their collaboration needs, concerns, and roadmaps. Actively and regularly share creative team planning, goals, and roadmaps, with regular stakeholders and partners. 
• Identify conflict, lead steps and dialog to resolve, and incorporate learnings into processes to mitigate future conflict.
• Communicate project status with stakeholders regularly. Anticipate, flag, and propose solutions to avoid bottlenecks, resolve roadblocks, strategically escalate when necessary, anticipate and make tradeoffs, and balance business needs versus technical and creative constraints.
• Drive programs which ensure a stable vendor program to meet resourcing needs, and ensure proper vendor compliance (including NDAs, SOWs, etc.).
• Drive collaboration with creative partners to set program/team-level priorities, goals, and recurring processes.
• Manage and strategically iterate project management approaches, and continually elevate personal PM bar and output. Actively identify areas for improvement across the team’s output, and develop tools to bring the team's body of work up to high-bar.
• Actively manage personal career development, including defining and tracking quarterly goals, and seeking feedback around job expectations, performance, and promotion cadence.  Independently identify “stretch” opportunities and initiate engagement and planning.

We’d love to chat if you have:

• 8+ years of related experience working with in-house creative agencies
• Experience optimizing how creative teams work in project management software like Asana and design tools like Figma 
• Success in determining new working methods for obtaining impactful creative
• Excellent communication and presentation skills, with the ability to articulate complex ideas and influence key stakeholders
• Proven track record of managing multiple projects simultaneously, prioritizing effectively, and delivering results in a fast-paced environment
• Strong leadership skills, with the ability to inspire and motivate cross-functional teams to achieve common goals
• Built dashboards that help measure creative team efficiency and determine opportunities for acceleration

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

This role is for a Sr. PMM on our Payments & Financial Services Product Marketing Team. This team is focused on BILL’s payments portfolio, including virtual credit and debit cards, streamlined remittance, and supplier solutions.

The Product Marketing team at BILL is the driving force behind bringing products to market and growing their impact on customers and the business. We represent the voice of the customer before, during, and after launch. Our role is to articulate product value in a way that resonates with customers, differentiates against the competition, and drives adoption, retention, and advocacy.

At BILL, Product Marketing partners closely with Product, Support, Sales, Customer Success, Brand, Growth, Creative, and Legal, making it a highly dynamic and influential function. As a Senior Product Marketing Manager, you will be responsible for shaping strategy and driving execution across the full go-to-market (GTM) lifecycle while supporting growth in key business metrics.

This role will focus on developing strategies and programs to drive acquisition and retention, partnering across Marketing, Product, Sales, and Customer Success. You will be the voice of the customer in roadmap discussions, create differentiated positioning and messaging, and orchestrate effective GTM launches. You’ll also lead core functions such as competitive analysis, market research, and customer advocacy. Success in this role will be measured by your ability to deliver against business metrics and influence cross-functional stakeholders.

Key Responsibilities:

• Drive go-to-market (GTM) strategies that deliver on business goals by solving customer problems and translating insights into executable plans.
• Quickly develop deep product expertise and understanding of customer workflows, partnering with Product to influence roadmap and feature development.
• Serve as a customer champion, turning insights about needs, journeys, and segments into messaging and programs that resonate.
• Lead audience segmentation, positioning, and messaging, creating compelling product narratives that guide all GTM efforts.
• Own GTM leadership, aligning cross-functional stakeholders, securing resources, and supporting effective launches.
• Manage end-to-end projects, ensuring alignment and execution across highly matrixed teams.
• Partner with Sales to deliver enablement content, tools, and processes that drive adoption, address competition, and support new capabilities.

We’d love to chat if you have:

• 8+ years of professional experience in Product Marketing (or closely related role), with direct experience at the Senior Product Marketing Manager level.
• Proven experience in B2B SaaS and/or fintech.
• A track record of successful product and feature launches, including developing positioning, messaging, and GTM strategy.
• Experience conducting market research, competitive analysis, and customer segmentation, and translating findings into actionable strategies.
• Strong strategic and analytical mindset, with the ability to work closely with market research and analytics teams.
• Demonstrated ability to work cross-functionally and influence without direct authority.
• Strong written and verbal communication skills, with experience developing sales enablement tools and presenting to leadership.
• Experience managing complex projects end-to-end in a highly matrixed environment.

Preferred Qualifications:

• Direct experience in payments or fintech.
• Ability to navigate ambiguity and adapt strategies in dynamic environments.
• Self-starter mindset with the ability to operate independently and proactively.
• Skilled in storytelling and presentation, with the ability to engage both internal and external audiences.
• Collaborative working style, with a proven ability to build alignment across Product, Sales, and Marketing.

This role is remote friendly for those currently living more than 45 miles from one of our office locations in San Jose, CA and Draper, Utah. If you do live near an office, this role requires in-office work (Mon, Tues, Thurs) at either our San Jose, CA or Draper, UT office. Candidates must be U.S. work authorized with no current or future sponsorship needs.

Make your impact within a rapidly growing Fintech Company

BILL.com’s Go-To-Market (GTM) Operations team is the connective tissue across Marketing, Product-Led Growth (PLG), and Sales — building the infrastructure, processes, and programs that enable scalable, data-driven growth. We're focused on creating frictionless user journeys, accelerating platform adoption, and delivering personalized experiences across the customer lifecycle.  

We are currently investing in strengthening our core operational backbone to ensure our data is accurate, our systems are integrated, and our campaigns are executed with precision.

We are looking for a Senior Marketing Operations Manager to serve as the architect and guardian of our marketing technology stack and processes. This person will work closely with GTM leadership to ensure efficient lead management, robust data governance, and seamless integration between our marketing automation platforms and CRM.

This is a critical role that blends technical expertise, strategic process design, and data analysis — ensuring that our marketing engine runs efficiently and that we can accurately measure the impact of our GTM initiatives.

Key Responsibilities

• MarTech Stack Management: Oversee the administration, integration, and optimization of the marketing technology stack (e.g., Marketing Automation, CDP, Direct Mail, etc.) to ensure scalability and performance.
• Lead Lifecycle Management: Own the end-to-end lead lifecycle, including scoring models, routing logic, and hand-offs between Marketing and Sales (SDR/AE) to ensure no lead is left behind.
• Data Integrity & Governance: Collaborate with Data Engineering and RevOps to maintain a clean, unified data ecosystem. Define and enforce data standards, enrichment processes, and compliance (GDPR/CCPA) rules.  
• Campaign Operations: Design and document standard operating procedures (SOPs) for campaign execution, ensuring consistent tracking, tagging, and attribution across all channels.
• Reporting & Analytics: Partner with the Analytics team to build and maintain dashboards that track campaign performance, pipeline attribution, and ROI, providing actionable insights to marketing stakeholders.
• Process Optimization: Proactively identify operational gaps, bottlenecks, and inefficiencies in our GTM motion and design scalable solutions to address them.
• Cross-Functional Alignment: Act as a primary liaison between Marketing, Sales Operations, and Business Systems to align on roadmap priorities and technical requirements.

We’d love to chat if you have:

Required Experience

• 5–7 years of experience in Marketing Operations, Revenue Operations, or a similar technical marketing role.
• Deep proficiency with Marketing Automation Platforms (Marketo, HubSpot, or Inflection.io) and CRM systems (Salesforce).
• Strong understanding of B2B marketing funnels, lead scoring models, and attribution methodologies.
• Experience managing data workflows, including list segmentation, data enrichment, and database hygiene.
• Ability to translate complex business requirements into technical specifications and process diagrams.  
• Experience working with CDPs (Segment, etc.) and data activation workflows is a strong plus.  

Preferred Qualifications

• Certification in major Marketing Automation Platforms (e.g., Marketo Certified Expert).
• Experience in a high-growth SaaS or Fintech environment.
• Proficiency with BI/Analytics tools (Looker, Tableau) and SQL basics.
• Familiarity with PLG motions and how they intersect with traditional inbound/outbound sales motions.