About the role

As the Associate Product Manager on the Internal Tools team, you will define and build the systems, platforms, and automation that power how our go-to-market team operates, engages with customers, and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency, lead generation, and revenue performance across the business.

This role is both strategic and execution-focused: you will own the vision, roadmap, and outcomes of internal marketing tools—spanning communication platforms, automation and operations platforms, reporting platforms, and our marketing website—enabling the marketing team to execute on company-wide strategy at scale.

A major focus will be launching and iterating on tools and automation that help our marketing team capture, manage, and convert leads more effectively—while ensuring the systems they rely on are fast, reliable, and deeply integrated with Podium’s broader platform.

What you will be doing:

• Product Vision and Roadmap: Define and drive the vision and roadmap for internal marketing platforms and automation that elevate team performance, streamline workflows, and enable more effective customer engagement. Own the strategy for communication platforms, automation tools, reporting infrastructure, and the marketing website.
• AI and Automation Integration: Identify and implement opportunities to apply AI and automation within marketing workflows, reducing manual effort, improving decision-making, and increasing the quality and consistency of customer interactions.
• Zero to One Product Development and Ownership: Lead the end-to-end development of new internal products, platforms, and systems—from concept through launch. Own the adoption, performance, and measurable impact on key business outcomes such as lead conversion, campaign efficiency, and reporting accuracy.
• Cross-Functional Collaboration: Collaborate with Marketing, Sales, Customer Success, Finance, and Engineering teams to identify needs, define requirements, and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally, ensuring buy-in across the organization.
• Customer Insights and Feedback: Engage directly with internal users—primarily the marketing team—to gather feedback and insights that drive product improvements and future innovation.
• Data-Driven Decisions: Leverage product, usage, and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.
• Executive Communication: Communicate effectively with executive leadership, demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.

What you should have:

• 1+ years of product management experience with a track record of successfully delivering web-based products, ideally in SaaS, marketing technology, or communication tools.
• High agency and ownership, with a willingness to tackle problems end-to-end, learning what’s necessary along the way to ensure successful outcomes.
• Enthusiasm for AI, with a solid understanding of AI systems, including autonomous agents and their practical applications in marketing and automation contexts.
• Proven experience in fast-paced technical environments, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones.
• Demonstrated ability to manage the entire product lifecycle, from concept to launch, and continuously optimize for growth and user success.
• Strong collaboration skills, with a proven ability to work cross-functionally with engineering, design, AI, and marketing teams to deliver high-impact products.
• Strong analytical skills, with hands-on experience in SQL and data visualization tools to drive data-informed product decisions and measure success.
• Excellent written and verbal communication skills, with the ability to clearly articulate product strategies, updates, and insights to a wide range of audiences, including executive leadership.
• Experience leading the development of new products from scratch, with a strong bias toward action and execution in dynamic, fast-moving environments.
• A passion for helping teams work smarter and enabling businesses to engage with customers more effectively through innovative internal tools.

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Product Designer, AI

We're building AI Employees that run local businesses - agents that answer phones, book appointments, and close deals autonomously 24/7. Deployed at 100,000+ locations handling thousands of daily customer conversations across auto dealerships, home services companies, and aesthetics and wellness clinics.

You'll design how humans work alongside AI, and the systems they rely on when they're not. The interaction patterns for this don't exist yet - you'll help create them.

You'll partner directly with PM and engineering on some of the hardest UX problems in applied AI right now.

What you'll do:

• Design AI agent experiences - how agents show up, how they hand off to humans, and how they fail gracefully
• Define interaction models for AI-first workflows - how people understand what their agents are doing, step in when needed, and get better outcomes over time
• Design the core business workflows that sit alongside our agents - the records, queues, and dashboards that operators live in daily
• Make deeply complex systems feel simple to people who don't care how they work
• Set the design standard for the team and raise the craft bar across the entire product surface
• Lead with customers - on-site, running your own research, and using it to drive what we build next
• Drive alignment across PM, engineering, and GTM without needing a defined process to do it

You might be a fit if:

• 2-3 years designing complex software that real people use daily under pressure - you've worked on systems where the underlying technology is powerful but the experience has to feel simple
• Track record of defining interaction paradigms, not just executing within them - you've invented patterns that didn't exist before, not just iterated on established ones
• Proven ability to do your own research and bring it back as product direction, not just design artifacts - you talk to customers, watch how they work, and walk out knowing what to build next
• Comfortable moving between high-ambiguity AI interaction problems and the core SaaS workflows that tie them together - you don't treat one as more interesting than the other
• CS degree or equivalent builder experience - you've shipped code, understand how systems work under the hood, and don't need engineering to explain why something is hard
• Prototypes in code as a default, not a last resort - Cursor, Claude Code, or similar are already part of how you work
• Comfortable designing across every surface the product touches - you don't get precious about the medium
• Curious about AI and how it changes the products you build - you don't need to be an expert but you need to care
• Background in home services, health/wellness, or automotive a plus

Why this matters

People are trusting AI agents to represent their business - to talk to their customers, handle their leads, and make decisions on their behalf. When the experience breaks down, trust goes with it. When it works, they hand off more.

Design is what determines which way that goes.

Your work shapes how 100,000+ businesses experience AI - and how far they're willing to trust it.

Our culture

We enjoy the (bull) ride - fulfilled by working hard and winning as a team. We don't have relaxed standards or easy jobs.

How we work:

• Extreme urgency - speed is a competitive advantage
• Optimize for the customer - all decisions center on helping them win
• Go to the source - sit in dispatch centers, understand root causes
• Extreme ownership - proactively identify challenges and solve problems
• Early input, better output - seek feedback at lowest investment stage
• Impact over activity - focus on outcomes that move the needle
• Always above the bikeshop - we're scrappy and treat resources like our own

Benefits

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

About the role

We need a Product Management Intern for Summer 2026 to work on our vertical AI solutions. You'll join our product team to solve problems for specific industries like home services, auto dealers, and healthcare providers.

You'll work directly with our product managers to build AI-powered features that address real business challenges in these verticals. Your work will impact thousands of local businesses that use Podium daily.

What you will be doing:

• Research vertical-specific workflows to identify where AI can have the biggest impact
• Become an expert in the operations of locally run businesses
• Help develop knowledge bases and decision trees for industry-specific AI agents
• Create metrics to measure AI performance in different vertical contexts
• Work with engineers to test and refine vertical AI features
• Talk directly with customers to gather feedback on our vertical solutions
• Identify key integration points with industry-specific systems and partners
• Implement practical data-powered AI tools – not just another chatbot

What you should have:

• Student in Computer Science, Information Systems, Analytics or similar fields graduating between Jan - December 2026
• Demonstrated experience building with AI technologies through coursework, side projects, or hackathons (e.g., creating custom LLM applications, fine-tuning models, or developing AI-driven solutions)
• Basic understanding of data analysis and machine learning concepts
• Familiarity with at least one business vertical (auto, healthcare, home services) is a plus
• Strong analytical thinking and clear communication skills
• Comfortable with ambiguity and fast-paced environments
• Team player who takes responsibility and shares credit

What you’ll learn: 

• How to work with LLMs and agent-based AI systems
• Methods for integrating with vertical-specific software systems and data
• Techniques for evaluating AI performance in real business contexts
• Approaches to product development in a fast-growing AI company
• Skills for translating customer needs into AI product requirements

Benefits

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture 
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel 
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About the team

We're building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren't chatbots. They're agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat.

About the role

You'll own both the product people use today and the platform we're building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You're building products that businesses actually love using - consumer-grade experiences for the SMB market.

Here's what makes this role different: At Podium, product managers are builders. You'll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don't believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we're pioneering it together.

This position is based in Lehi, UT. 

In this role, you will:

• Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
• Build, don't just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
• Spend time with customers - Watch how they work, understand their workflows, identify what's missing
• Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
• Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
• Design for scale - Build systems, patterns, and platforms that other teams will leverage

You might thrive in this role if you:

• High agency - You see what needs to happen and make it happen. You don't wait for permission
• Builder mindset - You've shipped products that customers love. You're not afraid to get into the weeds
• Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
• Speed matters to you - You'd rather ship and learn than perfect in isolation
• Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
• Learning trajectory - You're excited about using AI to build. You see this as the future of product work

What sets you apart:

• Built 0→1 products that scaled to real customer adoption
• Experience with AI agents, LLMs, or human-in-the-loop systems
• You've used AI tools (Claude, Cursor) to build prototypes or ship code
• Startup or founder experience - you've worn multiple hats and figured it out
• Vertical SaaS or SMB product experience
• Technical background (can read/write Python, React, SQL) is a plus but not required

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

About the team

We're building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren't chatbots. They're agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat.

About the role

You'll own both the product people use today and the platform we're building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You're building products that businesses actually love using - consumer-grade experiences for the SMB market.

Here's what makes this role different: At Podium, product managers are builders. You'll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don't believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we're pioneering it together.

This position is based in Lehi, UT. 

In this role, you will:

• Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
• Build, don't just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
• Spend time with customers - Watch how they work, understand their workflows, identify what's missing
• Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
• Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
• Design for scale - Build systems, patterns, and platforms that other teams will leverage

You might thrive in this role if you:

• High agency - You see what needs to happen and make it happen. You don't wait for permission
• Builder mindset - You've shipped products that customers love. You're not afraid to get into the weeds
• Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
• Speed matters to you - You'd rather ship and learn than perfect in isolation
• Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
• Learning trajectory - You're excited about using AI to build. You see this as the future of product work

Experience: 3-6+ years building products.

What sets you apart:

• Built 0→1 products that scaled to real customer adoption
• Experience with AI agents, LLMs, or human-in-the-loop systems
• You've used AI tools (Claude, Cursor) to build prototypes or ship code
• Startup or founder experience - you've worn multiple hats and figured it out
• Vertical SaaS or SMB product experience
• Technical background (can read/write Python, React, SQL) is a plus but not required

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Sr. Product Designer, AI

We're building AI Employees that run local businesses - agents that answer phones, book appointments, and close deals autonomously 24/7. Deployed at 100,000+ locations handling thousands of daily customer conversations across auto dealerships, home services companies, and aesthetics and wellness clinics.

You'll design how humans work alongside AI, and the systems they rely on when they're not. The interaction patterns for this don't exist yet - you'll help create them.

You'll be a design lead on this team, partnering directly with PM and engineering on some of the hardest UX problems in applied AI right now.

What you'll do:

• Design AI agent experiences - how agents show up, how they hand off to humans, and how they fail gracefully
• Define interaction models for AI-first workflows - how people understand what their agents are doing, step in when needed, and get better outcomes over time
• Design the core business workflows that sit alongside our agents - the records, queues, and dashboards that operators live in daily
• Make deeply complex systems feel simple to people who don't care how they work
• Set the design standard for the team and raise the craft bar across the entire product surface
• Lead with customers - on-site, running your own research, and using it to drive what we build next
• Drive alignment across PM, engineering, and GTM without needing a defined process to do it

You might be a fit if:

• 4-5 years designing complex software that real people use daily under pressure - you've worked on systems where the underlying technology is powerful but the experience has to feel simple
• Track record of defining interaction paradigms, not just executing within them - you've invented patterns that didn't exist before, not just iterated on established ones
• Proven ability to do your own research and bring it back as product direction, not just design artifacts - you talk to customers, watch how they work, and walk out knowing what to build next
• Comfortable moving between high-ambiguity AI interaction problems and the core SaaS workflows that tie them together - you don't treat one as more interesting than the other
• CS degree or equivalent builder experience - you've shipped code, understand how systems work under the hood, and don't need engineering to explain why something is hard
• Prototypes in code as a default, not a last resort - Cursor, Claude Code, or similar are already part of how you work
• Comfortable designing across every surface the product touches - you don't get precious about the medium
• Curious about AI and how it changes the products you build - you don't need to be an expert but you need to care
• Background in home services, health/wellness, or automotive a plus

Why this matters

People are trusting AI agents to represent their business - to talk to their customers, handle their leads, and make decisions on their behalf. When the experience breaks down, trust goes with it. When it works, they hand off more.

Design is what determines which way that goes.

Your work shapes how 100,000+ businesses experience AI - and how far they're willing to trust it.

Our culture

We enjoy the (bull) ride - fulfilled by working hard and winning as a team. We don't have relaxed standards or easy jobs.

How we work:

• Extreme urgency - speed is a competitive advantage
• Optimize for the customer - all decisions center on helping them win
• Go to the source - sit in dispatch centers, understand root causes
• Extreme ownership - proactively identify challenges and solve problems
• Early input, better output - seek feedback at lowest investment stage
• Impact over activity - focus on outcomes that move the needle
• Always above the bikeshop - we're scrappy and treat resources like our own

Benefits

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees